Complaints jobs in Crawley

- Stage 1 Complaints Officer - Homelessness, Housing Need and Intervention and Prevention * Public Sector - Local Authority * Full Time - Monday to Friday, 9am to 5pm, 36 hours per week * Temporary ...

The role is Complaints Specialist and forms part of the Customer Service function. Responsibilities include: * Manage complaints from start to finish, ensuring a consistent approach and fair ...

Handling complaints in a timely manner, from initial contact through to resolution * Keeping customers updated throughout the process * Liaising closely with operational teams * Ensure that issues ...

Our client, a well-established and hugely-successful business in the Financial Services industry is seeking a Complaints Handler to join their Customer Service Team on a full-time, permanent basis

You will embed empathy into our complaints process and deal with escalations in a calm & respectful way. You will coach the wider Operations Team on how to deal with complaints effectively; helping ...

Independent Health Complaints Advocate / Independent Living Adviser Location: Burpham, GU4 7HL Salary: £28,145.78 per annum Job Type: Full Time, Permanent, 35 hours a week Closing Date: 18th May ...

You will be investigating complaints by liaising with internal departments, external parties and reviewing various pieces of evidence including call recordings. This is a 12 month FTC opportunity to ...

Are you a customer service professional, who has experience handling escalated queries, complaints? * Do you enjoy providing a first-class service, building a rapport with customers, and having a ...

Manage the complaints handling process to ensure timely and effective resolution of customer complaints. Implement strategies to prevent recurrence of issues and improve overall customer satisfaction ...

Assessing customer claims, complaints and appeals * Ensuring delivery of any legislative or regulatory change * Developing and delivering process, procedural and system initiatives to ensure teams ...

The team are also responsible for providing expert technical advice to our operations team and support with complaints management. What's the role? You will be key to the delivery of technical advice ...

Respond to customer complaints in an efficient and professional way. By means of investigation and review, ensure that the outcome of any issues is fair and reflects our service expectations. Manage ...

Ensure that all complaints, engineering change requests and day-to-day technical queries are recorded and prioritised. * Will require travelling on short notice for trouble shooting for control ...

Communicate any complaints related to food or Catering Dept. service to the CCM/Head Chef or escalate to the CCM if necessary. * Maintain a record of complaints for continuous improvement. * Uphold a ...

We're looking for someone with experience and knowledge of handling appeals, complaints, dealing with regulators, and undertaking quality assurance audits within Group Risk Products. We are offering ...

Responds to enquiries, complaints and colleague service requests Promptly and effectively delivers a solution to queries/issues whilst ensuring a positive colleague experience is maintained Directs ...

Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order or ...

Relocation Consultant £28,000-£30,0000 Croydon Office based Hours - 8.45 - 5 Our client is seeking a person from a strong customer service background, dealing with complaints, and ensuring customer ...

Resolve warehouse queries promptly and effectively, including collection issues, customer complaints, and stock discrepancies. * Drive continuous improvement initiatives to enhance efficiency and ...

Handling customer inquiries and complaints through phone, email, and face-to-face interactions * Providing accurate, valid, and complete information to customers by using the right tools and methods

Ensure complaints procedure is adhered to and that all complaints are immediately notified to Senior Administrator. * Monitor own workflow to ensure service levels are achieved. * Accurately perform ...

Forming part of an inspiring senior leadership team, this position will be responsible for providing motivational, member-focused direction for resolving customer complaints, implementing changes to ...

Investigate complaints, liaise with CQC inspectors, and ensure compliance with all regulations. * Provide on-call support to clients and carers, including delivering care sessions when required

Resolve any escalated complaints and ensure that an effective Complaints and Customer Care Procedure are in place. * Carry out product training with residents as appropriate. * Contact residents post ...