Good Company People HQ Concierge
5 days ago
Crowborough
About Good Company HQ At Good Company HQ, every journey begins with a conversation. Our focus is not ‘the service’ or ‘the system’; it is the person sitting in front of us and the relationship we build with them. HQ has been designed as a warm, welcoming community space where older adults, people living with a dementia, carers and families can drop in, feel safe, feel seen and spend time with people who genuinely care. We believe people age well and live the life they choose, for longer through connection, belonging and meaningful relationships. What makes HQ different is the time we take to listen, notice, understand what matters to someone and walk alongside them as they rediscover confidence, purpose, friendships, hobbies and community in ways that feel human, personal and relational. The HQ Concierge role is central to creating this experience every day. Role purpose The HQ Concierge provides a warm, welcoming and consistent presence at Good Company HQ in Crowborough. This role is about helping people feel known, valued, listened to and connected. The HQ Concierge supports members, visitors and volunteers to feel at ease within HQ and helps create the relational culture that makes Good Company different. The role works closely with the Member Experience Manager to support the smooth day-to-day running of concierge activity at HQ, including supporting volunteers, coordinating daily activity, runn...