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Be Yourself Be a Bold Team Player Be Leonardo Once youre part of the team, youre part of the Leonardo community of over 55 hotels across the UK & Ireland! The Concierge will support the smooth running and objectives of the Front Office department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and... ZIPC1_UKCT

At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world-class support for the creators who shape the industry. Since 1998, we’ve grown into a global network of 70+ studios, partnering with the biggest names in gaming across every stage of development — from early concept to launch and live operations. Our goal is simple: to be the go-to global platform for technical and creative services in the video games industry. We help teams stay agile, scale quickly, and focus on building unforgettable player experiences. With deep expertise across our industry-leading service lines and a worldwide team of specialists, we work side by side with our clients as their trusted partner, providing the talent, technology, and reach needed to bring great games to life. Join us and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge✨! Role overview As a Specialized Services Business Development Manager, you’ll be instrumental in expanding Keywords Studios’ Player Engagement Services. You will focus on driving adoption of Trust & Safety, Monetization, and VIP Concierge services, while building strong relationships with global game publishers and developers. You’ll join a global team and play a key role in developing go-to-market strategies, identifying and closing strategic deals, responding to customer RFIs/RFPs, and driving cross-Keywords business opportunities — using a combination of data and real-world insights to navigate ambiguity and deliver outcomes that benefit both our clients and Keywords. You’ll also leverage your industry network to create new opportunities and support growth across multiple divisions. If you’re passionate about player communities, business development, and delivering commercial outcomes, this is a role where you can make a real impact. What are we looking for? Our Specialist has a knack for the following skills: • Develop and execute GTM strategies to drive adoption of new product features., • Build and execute strategic deals and partnerships to accelerate our Specialized Services adoption and revenue growth., • Represent the Player Engagement team as the primary point of contact for cross Keywords Studios business opportunities with a focus on T&S, Monetization, and VIP., • Receive & Respond to customer RFI / RFP’s., • Use existing networks within the games industry to open doors and create net new opportunities for Keywords with a focus on Introducing Player Engagement Services and expanding to other Keywords divisions., • Provide weekly, monthly, and quarterly business reviews on the cross-KWS opportunity pipeline and progress., • Work closely with internal teams to drive alignment on business objectives and client initiatives., • Present proposals, negotiate deals, and communicate complex commercial opportunities effectively., • Promote a culture of accountability, collaboration, and customer obsession., • 5–7 years of business development experience in Trust & Safety, Monetization, or VIP Concierge services within the video game industry., • Proven experience engaging with game publishers at executive levels (CxO, Studio Head, SVP, VP)., • Track record negotiating and executing complex deals in excess of $5M., • Strong critical thinking, commercial creativity, and process-driven execution., • Data-driven mentality and ability to work through ambiguity., • High attention to detail and ability to perform under pressure and deadlines., • Excellent written and verbal communication skills., • Self-motivated and able to thrive in a remote working environment., • Willingness to travel as required. What do we offer? Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees. Phases of our recruitment journey: • You send us your application with your updated resume., • After reviewing your candidacy, we invite you to our online language assessment (Community Management and English) to better evaluate your written skills and your knack for content creation and community management. Our language test will require typing, so we would encourage you to take it on a computer and make sure you have the keyboard in your language settings to facilitate its completion. Check your inbox to find the test invitation and keep your phone close!, • Once you submit your test, the assessment will take approximately 48-72 hours to be evaluated., • If you successfully pass the test - we’ll invite you for the online Interview via MS Teams with one of our Talent Acquisition Specialists. It’s a perfect chance to exchange questions and get to know each other better. For some projects there might be a second interview with a Team Lead or an Operations Manager., • At the end of our journey - hopefully you will receive an offer and become our new Keywordian! Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. That would be it from us - now we are waiting for your move! #imaginemore By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at _. Role Information: EN Studio: Keywords Studios Location: Europe Area of Work: Player Engagement Service: Engage Employment Type: Permanent Working Pattern: Full Time, Remote

At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world-class support for the creators who shape the industry. Since 1998, we’ve grown into a global network of 70+ studios, partnering with the biggest names in gaming across every stage of development — from early concept to launch and live operations. Our goal is simple: to be the go-to global platform for technical and creative services in the video games industry. We help teams stay agile, scale quickly, and focus on building unforgettable player experiences. With deep expertise across our industry-leading service lines and a worldwide team of specialists, we work side by side with our clients as their trusted partner, providing the talent, technology, and reach needed to bring great games to life. Join us and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge✨! Role overview As an Enterprise Business Development Manager, you’ll play a critical role in expanding Keywords Studios’ Player Engagement Services with some of the world’s largest enterprise game companies. You’ll work across Keywords Divisions (Create, Globalize, Engage) to develop and execute “One Keywords” opportunities, driving adoption of Player Engagement services and fostering strong relationships with key stakeholders. You’ll join a global team and be responsible for leading strategic deals, go-to-market planning, negotiations, and responding to customer RFIs/RFPs — using a combination of data and real-world insights to navigate ambiguity and deliver outcomes that benefit both our clients and Keywords. You’ll also leverage your industry network to create new opportunities and represent Keywords at conferences and public forums. If you’re passionate about player engagement, enterprise business development, and delivering commercial outcomes, this is a role where you can make a real impact. What are we looking for? Our Specialist has a knack for the following skills: • Identify, build, and execute strategic deals and partnerships to accelerate Player Engagement Services adoption and revenue growth., • Represent the Player Engagement team as the primary point of contact for cross-Keywords business opportunities., • Lead commercial and business discussions & negotiations representing Player Engagement Services., • Develop and execute GTM strategies to drive adoption of new product features., • Receive & respond to customer RFIs/RFPs., • Use existing networks and expand within the games industry to open doors and create net new opportunities for Keywords, with a focus on introducing Player Engagement Services and expanding to other Keywords divisions., • Represent Keywords in public forums, including conferences and speaking opportunities., • Regular CRM hygiene and reporting on weekly, monthly, and quarterly business reviews, including cross-KWS opportunity pipeline and progress., • Work closely with internal teams to drive alignment on business objectives and client initiatives., • Present proposals, negotiate deals, and communicate complex commercial opportunities effectively., • Promote a culture of accountability, collaboration, and customer obsession., • 7–10 years of business development experience in or around the video game industry., • Experience engaging with game publishers at executive levels (CxO, SVP, VP)., • Experience negotiating and executing complex deals in excess of $10M., • Strong critical thinking, commercial creativity, and process-driven execution., • Data-driven mentality and ability to work through ambiguity., • High attention to detail and ability to perform under pressure and deadlines., • Excellent written and verbal communication skills., • Self-motivated and able to thrive in a remote working environment., • Willingness to travel as required. What do we offer? Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees. Phases of our recruitment journey: • You send us your application with your updated resume., • After reviewing your candidacy, we invite you to our online language assessment (Community Management and English) to better evaluate your written skills and your knack for content creation and community management. Our language test will require typing, so we would encourage you to take it on a computer and make sure you have the keyboard in your language settings to facilitate its completion. Check your inbox to find the test invitation and keep your phone close!, • Once you submit your test, the assessment will take approximately 48-72 hours to be evaluated., • If you successfully pass the test - we’ll invite you for the online Interview via MS Teams with one of our Talent Acquisition Specialists. It’s a perfect chance to exchange questions and get to know each other better. For some projects there might be a second interview with a Team Lead or an Operations Manager., • At the end of our journey - hopefully you will receive an offer and become our new Keywordian! Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. That would be it from us - now we are waiting for your move! #imaginemore By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at _. Role Information: EN Studio: Keywords Studios Location: Europe Area of Work: Player Engagement Service: Engage Employment Type: Permanent Working Pattern: Full Time, Remote

This is an excellent opportunity for a polished concierge professional looking to step into a supervisory role within a high-end residential environment. Initially, the successful candidate will support with supervisory administration, team oversight, and operational responsibilities while remaining

Exciting Opportunity Alert! Join Rendall & Rittner as a Day Concierge!. Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Day Concierge.

Harrods seeks a Client Relationship Assistant who will help support Client Relationship Managers in providing exceptional service to Private Shopping clients.The role involves managing client inquiries, coordinating travel, and maintaining activity trackers to enhance client experience and engagemen

SIXT is seeking an experienced Key Account Manager Luxury Sales to establish and nurture relationships with luxury partners across the UK, starting with concierges in London.

Phoenix Hospital Group in London is seeking a dedicated Sales Executive to join our Harley Street clinics.This role is crucial in managing patient journeys from initial enquiry to appointment completion, ensuring a seamless and personalized experience.The ideal candidate should demonstrate a strong

A leading retail company in the United Kingdom is seeking a motivated individual for a part-time customer service role.Responsibilities include providing exceptional service, maintaining store presentation, and managing transactions.Candidates should have strong sales experience, excellent communica

The Pembroke Club - Library & Study in Westminster is seeking a polished Host & Club Receptionist to deliver exceptional experiences for members.Responsibilities include managing reservations, welcoming guests, and coordinating with various teams to ensure a seamless experience.The ideal candidate s

PPHE Hotel Group is seeking a Luggage Porter for art’otel London Hoxton.This position offers a vibrant working atmosphere in one of London’s coolest hotels, providing exceptional service with an eye for detail.As a Luggage Porter, you will create a welcoming environment for guests, manage reques

Medical Staff Talent is seeking a highly capable physician for a unique full-time position aboard a luxury vessel, offering premier patient care while exploring stunning maritime locations.This role promises an exceptional lifestyle combining work and travel, with the floating clinic operating in ar

A leading travel management firm based in London seeks a Senior Travel Executive to manage bookings for Corporate clients.The candidate should have over 3 years of experience in travel management, specifically dealing with VIP clients, and possess GDS experience.Responsibilities include creating com

Kings Gyms Brighton is seeking a Gym Receptionist to oversee the fitness facility and provide exceptional customer service.The role includes cleaning, supervising the gym floor, and maintaining a welcoming environment for members.You will assist members with equipment use and upgrade their membershi

In-Room Dining Coordinator, The Savoy Hotel.We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence.We blend our rich history with innovation, and have played host to royalty, world leaders, and legends of the stage and screen.Today, we prid

Medical Staff Talent is seeking a dedicated medical professional for a unique opportunity on a luxury vessel, providing top-tier concierge medicine across stunning Mediterranean locales.

The Night Concierge will deliver excellent customer service, manage deliveries, issue keys, and monitor CCTV.

Delivery Driver - Chapel Road, Brighton and Hove .We are looking for a delivery driver to assist with the delivery of our bakery products to both our wholesale customers and Flour Pot stores, twice daily, seven days per week in and around Brighton.We are always looking for friendly, enthusiastic,

Pro Social Partners is the appointed recruitment partner for North Star Children's Homes.We specialise exclusively in permanent social care and children's residential appointments across the UK.About North Star Children's Homes.North Star is an independent, Ofsted registered provider with four small

Qualified Social Worker, Kinship Support Team, Leicestershire Council.Pay rate £38 per hour .Vitalis are recruiting for experienced Social Worker to work in a Kinship Support Team in Leicestershire Council.There is plenty of hybrid working available

Weekends up to 50% | Bank Holidays 100% + Time in Lieu | Split Shift 10%.You could be scheduled on any of these shifts as part of our 4-week rota.Split: 07:30–10:00 & 15:00–21:00.At Chailey Heritage Foundation, our Support Workers make every day count — bringing patience, warmth, and posit

Social Worker required for work within Support & Safeguarding Team in Wiltshire area based in the beautiful, historic city of Chippenham.Competitive rates of pay up to £38ph.Flexible, hybrid working arrangements.About the team The North Support and Safeguarding Service works with children, you

Our client Sefton MBC is looking for a Children's Social Worker to join their Early Help support and prevention team.Assessing the needs and strengths of children and families.Working with families experiencing difficulties such as school attendance issues, parenting challenges, domestic abuse, ment

Fully funded training, including a £500 TMVA course.Flexible shift options - including.Ongoing training, development, and professional support.Shift Patterns: 8am-8pm (Day) / 8pm-8am (Night) /8am-11pm + Sleep-in.Your responsibilities will include:.Building positive, trusting relationships with youn

Creative Support is a national not-for-profit care provider specialising in support for adults with a wide range of needs including learning disabilities, mental health needs and elderly care.We work closely with the different local authorities and commissioners to ensure we provide a person centre

Family Support Worker (Agency).Flexible - Choose Your Own Shifts.We are looking for experienced and compassionate Family Support Workers to join our growing agency team across Brighton.This is a varied and rewarding role where no two days are the same.You will be supporting children and young people

We are seeking experienced, calm, and resourceful relief support workers for the Durham region.You will provide person-centred support to individuals with learning disabilities and complex needs, helping them achieve personal development.Key skills include positive communication, engagement, and unc

Pro Social Partners is the appointed recruitment partner for North Star Children's Homes.We specialise exclusively in permanent social care and children's residential appointments across the UK.About North Star Children's Homes.North Star runs four small, therapeutic children's homes across Surrey a

We have an exciting opportunity for a passionate and experienced Senior Support Worker to join our Salford team, supporting individuals with learning disabilities and intensive support needs in our Eccles service.This role involves providing respectful personal care, administering medication, and as

Some roles are just jobs – these change lives.On the tough days, you’ll be the reason a young person feels safe.On the good days, you’ll see real progress happen because you showed up.As Residential Support Worker, you will play a real part in helping young people find stability, rebuild trust

Are you passionate about delivering high quality, respectful, and person centred care and support to individuals in Billingham, County Durham? Creative Support are looking for an enthusiastic, motivated and experienced individual to join us as a Senior Support Worker and lead a passionate and frien

Becoming a Support Worker at Certitude means you can have fun while supporting people to develop new skills, meet new people and live the life they want.Bank Workers & 1 Permanent Support Worker.As a Support Worker, you will work directly with people in their homes and in the community.You will

Children and Young People's Support Worker Location: Durham8am-8pm Day/8pm-8am Night/ Respite shifts /8am-11pm + Sleep In Within this role you will be working with children in residential settings, as well as in the community.You will be working with a minimum staffing ratio of 2:1.This ensures the

An established, values-led charity is seeking a passionate and experienced professional to join its expanding accommodation services.The organisation delivers specialist, trauma-informed support to individuals and families affected by domestic abuse, helping them to rebuild their lives, increase res

Family Support Worker (Agency).Flexible - Choose Your Own Shifts.We are looking for experienced and compassionate Family Support Workers to join our growing agency team across Norfolk.This is a varied and rewarding role where no two days are the same.You will be supporting children and young people

Role of the Bespoke Support Workers.We offer high-quality, specialist care to some of the most disadvantaged and vulnerable children in society.Every young person in our care is supported by a team of experienced, empathetic staff within warm, welcoming homes.Our approach is built around emotional s

Working through Reed as agency staff to help support children's homes in and around the Cumbria area.The shifts vary either 2 on or 10am till 11pm.The homes have to be support 24 hrs a day over the week.The role will involve working with young people from supporting them attending school, medical ap

If you have an interest in working in the mental health sector and making a positive difference, we have a fantastic opportunity to join our specialist DORS Team as a Mental Health Support Worker.Based in our specialist discharge service, you will be working with our multi-disciplinary team to suppo

Do you have the commitment and values to make a real difference to the lives of people with care needs? Are you passionate about empowering them to improve their quality of life, while supporting them to realise their hopes, dreams and aspirations?.Creative Support is a not-for-profit organisation w

Become a Self-Employed Delivery Driver with Evri and Start Earning This Summer.Looking to boost your income over the summer months? Whether you're saving for a holiday, covering extra expenses, or just want more cash in your pocket, now’s the perfect time to get started.Join Evri as a self-employe

Become a Self-Employed Delivery Driver with Evri and Start Earning This Summer.Looking to boost your income over the summer months? Whether you're saving for a holiday, covering extra expenses, or just want more cash in your pocket, now’s the perfect time to get started.Join Evri as a self-employe