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We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Office & Marketing Administrator The role of Office & Marketing Administrator is important to the smooth running of the office and successful execution of the Company’s growth plan. You are the central hub of the Harrow Office and will possess excellent customer service skills, be friendly, calm, approachable, flexible, hard working with excellent communication skills. You can expect to support the team with day-to-day administration, from the complex to the very routine tasks, deliver first class service always, office protocols/procedures compliance, support with company digital marketing, whilst effectively supporting the HSL as his PA. Hours: Monday to Friday 9am to 6pm, alternate Saturdays 9am to 1pm (time given in lieu for Saturdays) Location: Based at Harrow Office, HA2 Office Administrator Duties include but is not limited to: • To understand the key roles, responsibilities and priorities of the HBD, proactively building strong relationships with each internal and external contact in order to provide a high level support service, and the holder of this role will be required to act as an ambassador for the company at all times,, • To provide PA support to ensure a consistently high standard within the department, including proofreading documents, minute taking, assisting HSL with reports, target monitoring,, • Efficiently addressing all matters within company SLA, keeping all parties informed and maintaining data protection, discretion and client confidentiality always,, • To proactively manage the HSL’s time, ensuring regular catch-up meetings to review and update on diary commitments and key priorities both with internal and external contacts, exercising a high level of judgement on priorities,, • To assist in the preparation and submission of tenders, ensuring all documentation is accurate and thorough. To support with projects, tenders, research, travel and meeting arrangements, events, compiling presentations, bids, etc.,, • To undertake proactive e-mail management, ensuring that urgent emails are promptly picked up, responded and actioned as appropriate,, • To ensure office visitors, callers and stakeholders are promptly and professionally attended,, • To ensure a high standard of administration and provide guidance as appropriate on the production of internal and external documents, compliance checks and legal paperwork with due diligence and attention to detail,, • To identify areas where administration practices could be improved and proactively generate solutions and improved ways of working,, • To oversee the Company’s marketing strategy and implementation, ensuring quality and consistency in line with brand guidelines as well as results driven implementation and supervision of the marketing strategy. Controls on all content creation and brand image on all portals and mediums, online and offline, including image quality, relevance, grammatical accuracy and strategy alignment., • To identify new trends in digital marketing, evaluate new technologies and ensure the brand is at the forefront of industry developments, particularly developments in social media marketing - utilising trends and market research to keep us ahead of the game, • Office administrator: to ensure the smooth running of the office, day to day requirements, petty cash, post, equipment, keys, complaint handling, supplier management and quality control checks,, • To ensure Health & safety compliance, first aid and fire safety compliance, the general health & safety/fire safety and the welfare of colleagues, members and visitors is maintained at all times reporting any hazards to the Operations Director, • Administrative tasks to cover for other colleagues’ absences, when necessary,, • Keeping records of all activity on our software including requests, quotes and call notes,, • To provide first class support and customer service at all times advancing our service standards, • To demonstrate tact and discretion when handling sensitive matters, maintaining strict confidentiality and having a good understanding of GDPR governance and professional boundaries,, • Other such duties as shall reasonably be required as part of the team. Office Administrator Requirements and Skills • Confident communicator with excellent communication and interpersonal skills, • Ability to work as part of a team and individually with ability to multi task and work to deadlines, • Have a passion to work within the property industry and want to make a difference, • Have an inquiring mind and willingness to learn new skills, • Good work ethic – punctual, hardworking and reliable, • Computer literate with good knowledge of Word, Excel and Outlook, • Full driver’s licence essential, • The 4Ps – pride, performance, passion, professionalism Our Promise to You We believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. In return you’ll receive an excellent benefits package, including a starting basic salary of £26,000, discretionary bonus for meeting KPIs after bi-annual performance reviews, company pension, 28 days’ holiday per year and your birthday off

A leading communications group is seeking an experienced Producer Director to lead projects with a focus on AI-driven content.

A leading global financial services firm seeks a Content Design Specialist Executive Director to enhance customer experiences through strategic content initiatives. You will develop and implement content design strategies across various product lines, ensuring consistency and quality in customer int

A leading global payments solutions provider is seeking a Director of Brand & Content to shape and execute narrative strategies across various channels. In this hands-on role, you will develop high-impact content that supports GTM strategies while managing stakeholder relationships. The ideal candid

As a Content Design Specialist Executive Director in Chief Technology Office (CTO) Engineering Services and Platforms (ESP), you will shape customer experiences using your content skills to build confidence and trust in our products and services. Advise senior management on effective content design

A global financial services leader is seeking a Content Design Specialist Executive Director to enhance customer experiences through strategic content initiatives. Ideal candidates will have proven expertise in content design and user experience, along with strong storytelling abilities.

A genuine opportunity to step into a Content Director trajectory. They’re looking for a Creative Content Lead — a writer‑first thinker who can shape narratives, build content ecosystems, and turn complex subject matter into work that people actually want to engage with. This is a role for some

A leading global digital football platform is looking for an Associate Creative Director with 8-10 years of experience to lead their branded content team. This role involves executing innovative 360 campaigns and collaborating with various departments to deliver outstanding content that resonates wi

As a Content Design Specialist Executive Director in Chief Technology Office (CTO) Engineering Services and Platforms (ESP), you will shape customer experiences using your content skills to build confidence and trust in our products and services. As an expert in strategy, architecture, and content d

A leading biopharma company in Greater London is seeking an Associate Director, Content Approval, to ensure the quality and compliance of promotional content.

Ensure that in shape, design and style, our content lives up to the highly qualitative content that we produce daily for clients, creating a true showcase of our best capabilities. By combining 100 years of craft excellence with 6,000 experts across 52 locations of the world’s biggest studio netwo

IDC is currently seeking a Research Director to lead our global research initiative and develop research across several customer and marketing content‑centric software technologies including persuasive content management (web content management, digital asset management, product content management

You have large‑scale content experience; an area closely related to reimagine Content in the era of GenAI, personalization. Director, Machine Learning Science.

As an Associate Director, Content Approval for Specialty/Gen Med, you will play a pivotal role in ensuring the global promotional and non-promotional content meets the highest standards of quality, scientific accuracy, balance, and compliance. Strong understanding of the business strategies/unmet ne

A global biopharma company is seeking an Associate Director for Content Approval for Vaccines. The role involves ensuring compliance and accuracy of promotional content while facilitating collaboration across various departments.

The Director of Brand & Content owns Boku’s narrative, positioning, and voice in the market, translating that narrative into high ‑ impact content that supports brand authority, go ‑ to ‑ market execution, and account ‑ level growth. Partner with Demand and Sales to support demand generati

Business Director - Social & Content (London (Hybrid) | 12-Month FTC | Full Time). Oversee content performance and optimisation.

A global thought leadership agency is seeking an Editorial and Content Director for the East Coast. This role involves spearheading client projects to create impactful thought leadership programs while providing expert guidance on content strategies.

By combining 100 years of craft excellence with 6,000 experts across 52 locations of the world's biggest studio network, we leverage the industry's richest data, through the power of agentic AI, to radically redefine content production with Intelligent Content. Ensure that in shape, design and style

As a leading visual content creator, our three brands—Getty Images, iStock, and Unsplash—offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget. You will guide clients through the development of bespoke content strategies and productio

With responsibilities in branded content and marketing, the director will work closely with luxury markets. A leading media company is looking for a Bespoke Advertising Director to lead its Creative Solutions team. This role involves shaping branded content strategies, leading a high-performing team

A leading creative agency in London is seeking a Senior GenAI Art Director specialized in automotive content. Responsibilities include directing production teams and collaborating with various partners to create compelling visual content.

Ensure that in shape, design and style, our content lives up to the highly qualitative content that we produce daily for clients, creating a true showcase of our best capabilities. By combining 100 years of craft excellence with 6,000 experts across 52 locations of the world’s biggest studio netwo

A top financial services company in the UK seeks a Content Design Specialist Executive Director to lead the development of content strategies that enhance customer experiences across products and platforms. The ideal candidate will possess extensive experience in content design, user experience, and

A fast-scaling content creation firm in Greater London is searching for a Creative Director who has extensive experience with content strategies and social media trends. This senior leadership role involves overseeing a creative team, developing innovative content for platforms like TikTok and Insta

We are seeking a Director of Strategic Content Partnerships to play a pivotal role in expanding content supply for our Data Licensing business and unlocking new customer opportunities. This role requires a blend of strategic vision and executional rigor to deliver differentiated data assets, close c

The Day to Day* Own the end-to-end strategy and execution for sourcing and scaling content partnerships in support of Shutterstock’s Data Licensing and AI Services revenue objectives* Identify, evaluate, and pursue partnership opportunities across creators, publishers, platforms, enterprises,

We are seeking a dynamic and strategic Sales Director with extensive experience in the broadcast and professional video and imaging solutions industry. As Sales Director you will be fundamental to the company’s growth strategy.

Deadline 30 Mar 2026 Organisation The Royal Institution Job title Director of Content and Programmes Location London Salary c. As Director of Content and Programmes, you will shape the strategic direction of all The Ri’s public engagement and education activities. Director of Content and Programme

Account Director - Football/Sports Accounts – Content Agency. I'm looking for an Account Director to work for a sports content agency so must have a passion for this area,. As an Account Director you will work in collaboration with production and creative teams to develop the best content.

Candidates should have a proven track record in business development within the kids' content sector and exceptional commercial acumen.

Ensure that in shape, design and style, our content lives up to the highly qualitative content that we produce daily for clients, creating a true showcase of our best capabilities. By combining 100 years of craft excellence with 6,000 experts across 52 locations of the world’s biggest studio netwo

Associate Director, Content Approval for Vaccines. Strong understanding of the business strategies/unmet needs to ensure the content is aligned with current medical practices/guidelines, and the content is fit for purpose to the targeted audience. Significant Medical Affairs experience as a reviewer

A leading communications agency in London seeks a Business Director to oversee high-profile tech client portfolios and drive integrated social campaigns.

Define the Content AI Strategy: Establish the technical roadmap and OKRs for the Machine Learning systems that power Content Generation, Content Moderation, and Content Relevance across our global ecosystem. Director, Machine Learning Science - Content AI. Master Content Relevance & Safety: Oversee

A technology-enabled growth agency is seeking an experienced Growth Director (SEO + Content) to lead growth strategies for high-growth tech companies. Responsibilities include driving SEO, content, and conversion optimization strategies.

A global travel technology company is seeking a Director of Machine Learning Science to lead their Content AI strategy.

A leading children's entertainment company is seeking a Director of YouTube Channels to oversee growth and performance across their YouTube portfolio. This role involves leading a team, utilizing data analytics for content optimization, and developing a strategic roadmap for innovative kids' program

The Director of Sales Enablement, Content and Research is accountable for defining and delivering the EMEA strategy for growth-focused sales content, research, and enablement platforms. This is a fixed-term maternity cover role, with full Director-level accountability and ownership for the EMEA grow

A leading global publisher is seeking a Director of Clinical Content to guide the content strategy for their medical education platform. This role involves managing a team, developing high-quality educational content for healthcare professionals, and ensuring engagement with various stakeholders. Th

The role involves developing innovative competition content for shows like Good Morning Britain and This Morning.