Digital Engagement Executive Email
1 day ago
Dartford
About The Role Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. A supporter opens an email at a moment theyre looking to understand why Dementia is the UKs biggest killer, and how together we can beat dementia through fundraising, research, and campaigning activities. They discover an email created using evidence and insight to inspire action and build trust. Were here for everyone affected by dementia. Whether someone is living with the condition, caring for a loved one, or trying to make sense of a diagnosis, we want them to feel supported, informed and understood. We are a mix of advisors, supporters, fundraisers, researchers, communicators and technical specialists. Some of us are volunteers, some are employees, but were all working towards the same goal: making life better for people affected by dementia. Were also committed to building a team where everyone feels welcome and able to be themselves. We know that different perspectives make us stronger, and we encourage applications from people of all backgrounds and experiences. As part of our Omnichannel Team, youll help shape how we connect with people through email and SMS by creating personalised, supporter focused communications and journeys. Youll work closely with colleagues across the organisation, not just delivering great campaigns, but helping others feel confident and supported in doing the same. It will take a Society to beat dementia. Join us. What youll do Youll create and deliver email and SMS campaigns that clearly communicate that Dementia is the UKs biggest killer and the solutions we offer, in a thoughtful and genuinely helpful way to the people receiving them. Youll think about how messages feel as well as how they perform, making sure they are accessible and reach the right person at the right time and through the right channel. Youll work alongside colleagues from different teams to plan and improve their campaigns, offering feedback in a way that builds confidence and supports learning. Youll also develop and manage content calendars, helping to make sure our communications are joined up, relevant and aligned with what matters most to our supporters. Part of your role will involve building and improving automated journeys and integrations, helping to create smoother, more personalised experiences. Youll spend time looking at performance data, running tests and using what you learn to keep improving how we communicate. Youll also be a go-to person for our email and SMS platforms, sharing your knowledge, answering questions and helping others develop their skills. About you If this role sparks your curiosity and you feel inspired to make an impact, we would be thrilled to hear from you. • You have experiencewith email marketing, planning, designing, building, and testing campaigns, • Youre a confident writer who can adapt your tone and style to connect with different audiences, • You enjoy putting together content calendars that reflect your organisations priorities and vision, • Youve built automated journeys or integrations for sending emails or SMS messages., • Youve experience training teams on how to use an ESP e.g. Dotdigital to build engaging and impactful email and SMS comms., • Youre comfortable giving, honest and supportive feedback based on best practise and evidence that helps others grow and shine, • You like exploring data to see whats working, what could improve, and how to make things even better