Coroners Service Manager
15 hours ago
London
Overview In this role, you will lead the Coroner Service for the North London area and provide inclusive, compassionate leadership to ensure a high-quality service for bereaved families. You will manage performance, budgets, and governance in collaboration with the senior coroner and with external partners. The role involves navigating a demanding environment, applying sound judgement and maintaining strong stakeholder relationships. This is an opportunity to shape service delivery across several boroughs while upholding dignity and efficiency in sensitive situations. Pay / Benefitsleave entitlement up to 31 days + bank holidayspotential hybrid working opportunitieshealth and wellbeing supportgenerous local government pension schemediscount schemes across leisure and culture ResponsibilitiesProvide senior professional leadership for the coroner service and develop the teamManage performance, budget and contracts in line with budgetary constraintsCollaborate with council colleagues and external partners to ensure effective operating practices and governanceMonitor regulatory changes and oversee relationships with other boroughsEngage with diverse stakeholders (bereaved families, police, MOJ, Chief Coroner’s Office, GPs, funeral directors, etc.) with clear communication and sensitivityApply discreet, well-reasoned judgement in challenging circumstancesDemonstrate transferable experience from related fields if direct coroner service experience is not present Key requirementsExperience in leading a team and setting clear objectivesAbility to work unsupervised with initiative and judgmentExperience in managing budgets, contracts, resources and facilitiesExcellent leadership and written/oral communication skillsAbility to handle pressure and complex, sensitive situations with empathyStrong organisational, planning and problem-solving skillsTact and courtesy in handling enquiries with sensitivityPractical problem solving with focus on efficiency and value for moneyConfidence, assertiveness and resilienceempathycommunicationleadershipbudget managementcontracts managementstakeholder engagement