Lead and supervise the staffs. Manage shift schedules, delegate responsibilities, and ensure team performance aligns with service standards. Maintain high levels of customer satisfaction by managing service flow, handling complaints, and ensuring prompt and friendly service. Act as the point of escalation for complex customer concerns. Oversee day-to-day floor activities including opening/closing procedures, cleanliness, stock display, and compliance with food safety and hygiene standards. Support onboarding of new staff and conduct on-the-job training. Ensure compliance with health and safety regulations, food hygiene legislation, and internal policies. Work with the kitchen and barista teams to monitor stock usage, place restocking orders when needed, and ensure availability of essential items. Report to the Management regarding staff performance, customer feedback, and operational issues.
Successful day cafe in Caterham on the hill looking for a chef / manager for evening trading Thursday - Sunday. experience essential, ambitious self starter
Company Description Vanilla Chinchilla Ltd operates as Buttercup Bus Vintage Campervan Hire, an award-winning events services company offering retro VW Camper hire services for various events. Includes wedding cars, Campervan Photobooths, ice cream vans and beer trucks. Trading for over 15 years, the company has served high-profile clients like Marks&Spencers, ITV, Channel 4, Britvic, Well known Gaming brands, GreeneKing, Unilever, and caters to both corporate and private clients. Located in Croydon on the South London / Surrey border, Buttercup Bus continues to be a popular choice for unique event experiences. Role Description This is a part-time (mainly Fri and Sat) May to Sept remote role for an Events - Driver at Buttercup Bus Vintage Campervan Hire. The role will involve classic VW Camper and Beetle driving as wedding cars, Campervan photobooths, ice cream vans and special projects. Uk driving license >3 years required, good communicating with clients, providing exceptional customer service, and a sunny disposition. Qualifications Uk driving license >3 years (and between 25-69 yrs for indursnce requirements) comfortable driving RHD and LHD vehicles Strong communication and customer service skills Ability to work independently and remotely. Experience in the events industry is a plus. Based within reasonable distance to Croydon. Full training provided.