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TITLE OF POSITION: General Manager (GM) – United Kingdom REPORTS TO: CEO DIRECT REPORTS: SIX (subject to change aligned to business demand) PLACE OF WORK: Richmond, London (this is a hybrid role, in-office Tues-Thurs 3 days each week as a minimum) ROLE OVERVIEW The GM is responsible for the strategic and operational leadership of the UK team’s key accounts. This role is critical in mobilising and executing contracted commitments, ensuring the full team’s strengths are leveraged for successful execution. The role oversees the design, sale and delivery of customer-focused premium experiences, fostering innovation across all business units to enhance reputation and relationships with customers, clients, and rights-holders. This is achieved through the enablement and effective management of a high-performance Senior Leadership Team (SLT), ensuring operational excellence, team alignment, and an inclusive, high-integrity culture. MAIN ACCOUNTABILITIES • Comprehensive Event Delivery: Ensure the complete and successful delivery of UK contracted programmes through impactful, target driven commercial approach, ensuring successful execution of premium experiences that meet or exceed customer expectations., • Develop Product and Service Strategies: Oversee the development and refinement of product offerings, ensuring they align with customer needs and market trends while enhancing the spectator experience., • Enhance Stakeholder and Partner Relationships: Drive progressive relationships with key rightsholders, working to support current partnerships, maintain strong relationships, and ensure all parties are aligned with the project's goals and delivery timelines., • Revenue Performance: Lead and support the Sales and Marketing teams to ensure revenue targets are achieved. Regularly monitor performance, analyse key drivers, and adjust strategies as required to optimise sales effectiveness and market positioning., • Business Development: Drive business development by expanding partnerships (inc. Sodexo Live!), strengthening market presence and unlocking new commercial contracts and opportunities that drive sustainable revenue growth., • Stakeholder Communication and Reporting: Establish and maintain effective communication channels with both internal and external stakeholders, providing regular and timely updates to ensure transparency and collaborative problem-solving., • Financial Accountability: Take full ownership of the P&L, working closely with the Head of Finance to actively monitor, manage, and drive financial performance. Ensure profitability aligns with business objectives by overseeing budget planning, cost efficiencies, and sustainable growth initiatives., • Risk Management and Compliance: Monitor and manage compliance with event delivery, legal and organisational standards, ensuring all activities are conducted safely and securely, and proactively addressing potential risks to operations and team well-being., • Team Leadership: Drive a sustainable, high-performing team, fostering collaboration to achieve unified success against clear KPIs, ensuring key deliverables align with strategic priorities, further working closely with HR to enhance employee experience, uphold company culture, and ensure compliance., • Office Operations: Ensure the effective functioning of the Richmond-based office, overseeing operational efficiency and workplace environment with support from HR / Business Support. KEY EXPERIENCE • Leadership Demonstrated ability to lead and motivate cross-functional teams in dynamic and high-pressure situations, driving team cohesion and operational success in complex event settings., • Relationship Management: Strong background in building and maintaining relationships with key stakeholders, including rights holders, government bodies, and commercial partners, ensuring collaborative success., • Market Entry and Growth: Demonstrated success in establishing and scaling profitable operations, preferably in the sports, travel, or hospitality sectors., • Innovating Customer Experience: Proven ability to innovate and enhance customer experiences within the hospitality and travel sectors, driving operational excellence and customer satisfaction through creative program developments. KEY COMPETENCIES • Inclusive Leadership: Demonstrates the ability to lead inclusively, fostering a collaborative and supportive working environment that encourages team development and collective achievement., • Resilient and Adaptable: Exhibits resilience and adaptability, effectively managing changes in project scope and responding swiftly to unforeseen challenges., • Effective Communicator: Highly articulate, with exceptional interpersonal skills, capable of engaging diverse audiences and ensuring clear, persuasive communication across all levels of the organization., • Sport Industry Knowledge: An enthusiasm for the sports industry will be beneficial. WHO WE ARE STH Group is a Sodexo Live! company, with offices in London, Auckland, Miami, Melbourne and Sydney, enabling a truly global reach and service offering. Our Company partners with event owners to make the biggest sporting events in the world - even better! From the Olympic Games in London and Tokyo, the Cricket World Cup in England & Wales to the Rugby World Cups in Japan, England, New Zealand and France alongside numerous Grand Slam Tennis experience ventures, our award-winning team cover the globe to create travel and hospitality programmes with one simple ambition – to make the memorable, unforgettable for sports fans. At STH, you belong to something greater; our experiences are unique and so are our people. Bring personality, your background and your desire for delighting others; in return we'll give you all you need to thrive. WHAT WE STAND FOR STH identify the below values as fundamental commitments for every member of our team. Like the athletes we admire and connect with fans, we use these as our guiding compass in everything that we do, which supports a “one-team” mentality, culture-code and aligned directive. • Service Spirit: We are customer obsessed, encouraging our teams to anticipate expectations and take pride in all services they deliver., • Spirit of Progress: We strive to be trailblazers, we seek continuous improvement and innovation in everything that we do., • Team Spirit: We thrive on winning together, delivering exceptional outcomes for our customers, employees, partners and the communities in which we operate

TITLE OF POSITION: Senior Sales Executive REPORTS TO: Sales Manager NUMBER OF DIRECT REPORTS: None OFFICE LOCATION: Richmond, London CONTRACT TYPE: Permanent ROLE OVERVIEW We are seeking a dynamic and enthusiastic sales professional to drive hospitality and travel package sales to some of the world’s most prestigious sporting events. This role is about sourcing and nurturing relationships with global sports fans and corporate clients, working diligently to develop connections and partnerships that endorse our service offering and enhance our market presence. The ideal candidate will demonstrate strong capabilities in relationship development, be target-driven, and a desire to be part of a collaborative team with the goal of connecting sports fans to experiences of a lifetime! MAIN ACCOUNTABILITIES · Exceed Sales Goals: Devise and implement innovative strategies to surpass sales objectives for travel and hospitality packages, ensuring our clients have unforgettable experiences at the world’s leading sporting events. · Product Expertise: Ensure thorough understanding of all product offerings, effectively positioning them in the marketplace and supporting the team to do the same. · Cultivate Business Opportunities: Actively engage with both new and loyal clients through telephone, email and face-to-face meetings, deepening relationships and securing sales to expand our travel and hospitality offerings. · Market Intelligence: Support the Sales Manager to stay informed of market trends, competitor activity, and industry opportunities to contribute to strategic business development initiatives. · Enhance Customer Interaction: Initiate and manage all inbound enquiries with a proactive approach, seizing opportunities to offer upgrades to elevate the overall customer experience. · Strengthen Relationships: Foster robust and effective partnerships with sports enthusiasts, clients, prospects, rightsholders and colleagues to build a strong, supportive community. · Employ Consultative Selling: Refine your sales techniques to engage customers more effectively, enhancing their journey from initial enquiry to final sale. · Manage the Sales Pipeline: Maintain meticulous records of the sales process, from initial contact to closing, ensuring all interactions are logged accurately in our CRM system for effective follow-up and reporting. · Reporting and Analysis: Provide accurate and timely sales reports to the team including updates on pipeline, activity, and forecasts, using sales analytics to suggest adjustment to tactics, ensuring data-driven decision-making for effective sales outcomes. · Address Customer Enquiries: Efficiently manage project inboxes and respond promptly to client queries, maintaining exceptional levels of customer service to ensure every interaction is positive and productive. KEY SKILLS · Performance-Driven: Demonstrates a robust capacity to work towards and achieve performance targets, showcasing a proactive approach to sales and client relationship management. · Effective Communication: Master of crafting well-constructed, consultative emails, engaging in meaningful face-to-face discussions and having clear and purposeful telephone conversations. · Resilience and Adaptability: Maintains a resilient mindset in challenging situations, adapting strategies to meet business needs and client expectations effectively. · Brand and Product Ambassadorship: Acts as a positive ambassador for the brand, enthusiastically promoting our products with a commitment to excellence in all interactions. DESIREABLE COMPETNCIES · Team Collaboration: Enthusiastic about contributing to and working within a team setting, fostering a collaborative environment that encourages shared success. · Time Management and Planning: Exceptional ability to manage time efficiently and prioritise tasks effectively, ensuring timely completion of responsibilities and adherence to deadlines. · Networking and Influence: Highly skilled in building networks and influencing others, utilising strong interpersonal skills to forge and sustain lasting relationships with clients and stakeholders. · Learning and Data Accuracy: Demonstrates a keen ability to quickly learn new systems and maintain accurate data, ensuring reliability and integrity in customer management and reporting. · Sport Enthusiasm: While not essential, a passion for sport can enhance connection with clients and understanding of the sports hospitality market, contributing positively to client interactions and service delivery WHO WE ARE STH Group is a Sodexo Live! company, with offices in London, Auckland, and Melbourne, enabling a truly global reach and service offering. Our Company partners with event owners to make the biggest sporting events in the world - even better! From the Olympic Games in London and Tokyo, the Cricket World Cup in England & Wales to the Rugby World Cups in Japan, England, New Zealand and France, our award-winning team cover the globe to create travel and hospitality programmes with one simple ambition – to leave sports fans knowing they have just been part of an experience of a lifetime At STH, you belong to something greater; our experiences are unique and so are our people. Bring personality, your background and your desire for delighting others; in return we'll give you all you need to thrive. Through joining STH, you will be part of an inclusive and driven culture, that focuses on collective success and empowerment; we thrive of making the memorable, unforgettable for thousands of global sporting fans. We champion the ethos of the sports teams we represent and ensure our culture is one that is opportunity driven, both for the customers we serve – and the people who make them possible! WHAT WE STAND FOR STH Group identify the below values as fundamental commitments for every member of our team. Like the athletes we admire and connect with fans, we use these as our guiding compass in everything that we do, which supports a “one-team” mentality, culture-code and aligned directive. · Service Spirit: We are customer obsessed, encouraging our teams to anticipate expectations and take pride in all services they deliver. · Spirit of Progress: We strive to be trailblazers; we seek continuous improvement and innovation in everything that we do. · Team Spirit: We thrive on winning together, delivering exceptional outcomes for our customers, employees, partners, and the communities in which we operate.

Food Truck Catering Manager - Allianz Stadium - Twickenham, London \n\n Job description \n\n Food Truck Catering Manager – London Events Team \n \n£20 per hour + Holiday Pay \n \nWork across London’s top venues, including Wembley Stadium, Lord’s, London Stadium & Twickenham \n \nThis isn’t just another catering job — this is major events. \n \nWe’re looking for a confident, high-energy Catering Manager to lead operations across premium food truck units at some of the UK’s most iconic venues. \n \nIf you thrive in fast-paced environments, enjoy leading teams, and want to be part of large-scale sporting and entertainment events, this is a standout opportunity. \n\n Job requirements \n\n What We’re Looking For \n\n\n\t • 3+ years’ experience in high-volume hospitality, street food, or event catering\n\t, • Proven experience leading teams in busy environments\n\t, • Strong communication and decision-making skills\n\t, • Ability to stay calm and effective under pressure\n\t, • Organised, hands-on, and proactive approach\n\t, • Overseeing high-volume food truck operations\n\t, • Cooking and serving to large crowds\n\t, • Leading, motivating, and coordinating team members\n\t, • Delivering fast, efficient, high-quality service\n\t, • Managing queues and maintaining smooth service flow\n\t, • Handling stock control and minimising waste\n\t, • Opening and closing units efficiently\n\t, • £20 per hour\n\t, • Work at some of the UK’s most iconic venues:\n\t\n\t\t, • Wembley Stadium\n\t\t, • London Stadium\n\t\t, • Lord’s Cricket Ground\n\t\t, • Twickenham\n\t\n\t\n\t, • Meals provided during shifts\n\t, • Opportunity to gain large-scale event experience\n\t, • Ongoing work available across multiple events\n\n\n \nWho This Is Perfect For \nLondon-based hospitality professionals looking to step into high-profile events and take on a leadership role in a fast-paced, rewarding environment. \n \nBring your leadership, energy, and experience — and be part of delivering exceptional event catering across London.

Marylebone Cricket Club (MCC) is recruiting enthusiastic individuals to join our Food & Beverage team for the upcoming season.

A keen interest in cricket, especially limited overs cricket. Pythia Sports are looking for a creative thinking and experienced person to join their established in-house modelling team as a Senior Data Scientist in cricket modelling and simulation. The purpose of the role is to develop, and conduct

The Property Manager oversees the daily maintenance & grounds function of a hotel.They will ensure that all facilities remain efficient, safe, and compliant with industry standards.This role requires strong leadership skills, attention to detail, and a proactive approach to problem‑solving.This ro

A leading cricket club and stadium in the United Kingdom is seeking a Lead Graphic Designer to drive its visual identity. Join a dynamic team that values creativity and collaboration, contributing to a top cricket brand's connection with its fans and stakeholders.

This role entails coaching top players in Rugby, as well as the chance to coach Cricket in the summer term.

A prominent sports venue in Greater London is seeking a cleaner to join its housekeeping team on a casual basis.Responsibilities include ensuring high cleanliness levels and handling customer requests.Applicants must be 18+ with full right to work in the UK, flexible, physically fit, and possess exc

The role involves leading cricket coaching for boys’ and girls’ programmes, developing pupils' cricket skills, and conducting sessions throughout the academic year. Coast and Vale Learning Trust is seeking a Head Cricket Coach in Cobham, United Kingdom. A commitment to safeguarding children's we

A prominent sports organization seeks casual matchday stewards to ensure safety and enhance customer experience at events.Responsibilities include assisting spectators, checking tickets, and managing crowd control.Ideal candidates are reliable, communicative, and must be members of the armed forces

The England and Wales Cricket Board is the national governing body for all cricket in England and Wales, supporting the game at every level – from grassroots to professional. We know that Cricket is a force for good and makes an enduring impact on people’s lives. The Head Coach will be responsib

Warwickshire Cricket Foundation is seeking a Community Schools Coach to inspire young people through cricket at primary schools across Warwickshire. You'll be responsible for delivering inclusive cricket programs and collaborating with school staff to promote cricketing activities.

You will focus on delivering rehabilitation and physiotherapy support to contracted players, work closely with medical teams, and contribute to the development of elite cricket.

The role involves providing exceptional service, supporting a diverse team, and ensuring a memorable experience for guests at Lord's Cricket Ground.

SKY is seeking an Assistant Producer to join their Cricket and NFL Content team in Osterley. Candidates should have a passion for Cricket and/or NFL, experience in sports content creation across TV and digital platforms, and the ability to meet tight deadlines.

Management: Cricket Data ReporterLocation:Floor 3, New Kings Road, London, United Kingdom### DescriptionCricket Data Reporter We are recruiting a team of Cricket Data Reporters across the UK to attend and live-score professional cricket matches throughout the season. Follow scoring protocol

Kimbolton School is looking for experienced Sports Coaches with specialisms in Hockey, Netball, Athletics, or Cricket.

A prominent sports organization in Greater London seeks casual matchday stewards, particularly from the armed forces community.Responsibilities include providing assistance to attendees, checking tickets, managing crowds, and ensuring safety during events at the stadium.This part-time role offers fl

This role focuses on developing new sponsorship partnerships primarily within Cricket and requires establishing C-Level relationships. Candidates should have 5-8+ years of experience in partnership development, a passion for Cricket, and strong interpersonal skills.

A prominent sports club in Greater London is seeking a Senior IT Support Engineer to enhance its technology environment.The role combines cyber-security operations with high-level support for various devices across two sites, ensuring optimal security and performance for around 250 users.Candidates

A leading sports data company is seeking Cricket Data Reporters to attend and live-score professional cricket matches across the UK. Ideal candidates are reliable, knowledgeable about cricket, and can work under pressure.

A trading and software development company based in Brentford is seeking a Junior Cricket Trader. The company offers potential for advancement to senior trading positions and seeks passionate, diligent individuals who have a keen interest in sports, specifically cricket.

A national sports governing body is seeking a Senior Manager – Recreational Game Workforce to lead and coordinate workforce and volunteer development.This role requires strong collaboration across departments to align teams with a unified plan and improve recruitment and retention of volunteers.Ca

A professional sports club is looking for a Women's Senior Physiotherapist to provide high-quality physiotherapy services to its athletes.The ideal candidate will deliver assessment, diagnosis, treatment, and rehabilitation of injuries, collaborating closely with coaches and support staff.Key requir

Strong passion and knowledge for Cricket and/or NFL (Cricket preferable). Join our dynamic Cricket and NFL Content team as an Assistant Producer.

City of London School seeks a Head of Cricket (and Elite Performance) to shape strategic direction and coaching provision. The role involves developing a cricket programme from Year 3 to Year 13, leading teams, and coordinating fixtures, including international tours.

To assist with the efficient and profitable online and customer facing shopfloor operations of the Cricket Equipment, MCC and Lord's Shops located within Lord's Cricket Ground on match and non-match days while assisting with the effective operation of all stock functions and delivering best in class

The role requires dynamic individuals capable of delivering Rugby, Football, and Cricket coaching sessions.

Surrey County Cricket Club is committed to making sure cricket is a game for everyone. We believe that cricket should be based on the concepts of fair play, teamwork, and meritocracy and we know that there is work to do to make cricket truly accessible. Surrey County Cricket Club is committed to saf

Surrey County Cricket Club is committed to making sure cricket is a game for everyone. We believe that cricket should be based on the concepts of fair play, teamwork, and meritocracy and we know that there is work to do to make cricket truly accessible. We are looking for people to join us on the jo

A leading sports organization in London is looking for experienced SIA Stewards to ensure the safety and enjoyment of matchday attendees.Ideal candidates will hold a Level 2 Award for Door Supervisor and will be responsible for crowd monitoring, enforcing venue rules, and assisting during evacuation

A prominent sports club in Greater London is seeking a Payroll Administrator responsible for the authorization and administration of casual staff payroll.You will ensure payroll data accuracy and compliance while assisting with monthly payroll processing.The ideal candidate should possess strong org

A national governing body for cricket is seeking a Senior Event Presentation Manager for the ICC Women’s T20 World Cup 2026. Ideal candidates will have significant event production experience and a passion for women's cricket.

Performance Analysis Intern | Essex Cricket. Performance Analysis Intern | Essex Cricket (Jobs in Sports Performance Analysis TheASPA). This developmental role will include the opportunity work alongside the Lead Performance Analyst to code and analyse live cricket matches, with orientation and trai

At Surrey County Cricket Club, we are proud of the Club's values, offering a friendly working environment where we want everyone to feel like they belong. Surrey County Cricket Club is committed to safeguarding and protecting the children, young people, and adults at risk that we work with.

A leading sports analysis organization is looking for a Performance Analysis Intern to assist in coding and analyzing live cricket matches for Essex Cricket.

An opportunity has become available for a joint Pathway and Professional Cricket Psychologist at Surrey County Cricket Club (SCCC). Pathway and Professional Cricket Psychologist. Experience in working with elite youth athletes in a professional environment (preferably professional cricket).

Opportunities to be a part of and be involved in our Employee Resource groups: Women in Cricket Employee Network, Race in Cricket Employee Network, Social Equality in Cricket Employee Network, Cricketability Employee Network (formerly called the Disability in Cricket Employee Network) and LGBTQ+ Com

At Surrey County Cricket Club, we are proud of the Clubs values, offering a friendly working environment where we want everyone to feel like they belong. Surrey County Cricket Club is committed to safeguarding and protecting the children, young people, and adults at risk that we work with. Communica

Surrey County Cricket Club is committed to making sure cricket is a game for everyone. We believe that cricket should be based on the concepts of fair play, teamwork, and meritocracy and we know that there is work to do to make cricket truly accessible. We are looking for people to join us on the jo

Opportunities to be a part of and be involved in our Employee Resource groups: Women in Cricket Employee Network, Race in Cricket Employee Network, Social Equality in Cricket Employee Network, Cricketability Employee Network (formerly called the Disability in Cricket Employee Network) and LGBTQ+ Com

At senior levels he has represented the British Universities, MCC and played cricket at Minor Counties, County 2nd XI and Premier League Club Cricket level. Staffordshire Cricket welcomes both Rachel and Amit to Staffordshire Cricket. Amit is passionate about cricket and is a qualified ECB coach act

Surrey County Cricket Club is committed to making sure cricket is a game for everyone. We believe that cricket should be based on the concepts of fair play, teamwork, and meritocracy and we know that there is work to do to make cricket truly accessible. We are looking for people to join us on the jo

A prominent cricket club in England seeks an E&E Sales Executive to provide sales and administrative support for events.

Surrey County Cricket Club is committed to making sure cricket is a game for everyone. We believe that cricket should be based on the concepts of fair play, teamwork, and meritocracy and we know that there is work to do to make cricket truly accessible. We are looking for people to join us on the jo

The role requires delivering training in Hockey, Netball, and Athletics or Cricket, with a minimum of Level 1 coaching qualification and a commitment to work 8-14 hours per week, including Saturdays during term time.

Surrey County Cricket Club provided pay range. Surrey County Cricket Club will ensure that all existing and potential employees receive equal consideration and is committed to the elimination of unlawful or unfair discrimination on the grounds of any of the protected characteristics. Surrey County C