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We're looking for a Field Performance Manager to join our Natural Resources, Nuclear & Networks team based in Ipswich Location : Ipswich Hours : 45 hours per week – some flexibility on hours available if desired, just let us know when you speak to us In this role, you will be working on the Anglian Water contract part of the IMRDS alliance (integrated maintenance, repair & developer services). The team maintain the water supply systems, repairs emergencies like water bursts and develops new ways to better service customers. What will you be responsible for? As a Field Performance Manager, you'll be repsonsible for the day-to-day management of team leaders and operatives within your region on the reactive works of the contract. Reporting to the Area Operations Manager, you will act primarily as managerial support to enable an efficient and effective operational area, delivering the service strategy whilst maintaining excellent customer service. Working closely with the Anglian Water partners and other local delivery team, you will ensure that activities are undertaken with a customer focus and efficiently delivered. You will ensure that activities are carried out in accordance with Health, Safety & Environmental policy and comply with Streetworks regulations (NRSWA). Your day to day will include: Managing end-to-end operational delivery, ensuring it's delivered to Kier's Health & Safety procedures Working with Local Authorities to ensure our work meets required specification Investigate any quality issues that may arise, facilitating a resolution What are we looking for? This role of Field Performance Manager is great for you if you hold: Experience within the water industry at a supervisory level NRSWA ticket Good IT and communication skills, managing a varied team Full driving licence We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. If you would like to explore more about the incredible growth and scale of our water business, dive into our diverse project portfolios, and uncover both current and future career opportunities. You can see more information about our water business here. There's never been a better time to get involved, register your interest today and take the first step toward a rewarding career with us! Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to joinkier LI-LS2

I am recruiting for a Sales Support Representative for a growing business RESPONSIBILITIES: To be the first point of contact for new enquiries and visitors to the showroom Providing customer advice and support over the phone, via Live Web chat and by email enquiries. Efficiently qualifying leads To assist in the sales of products To carry out sales advisor appointments and customer follow-ups and liaison offering knowledgeable advice with excellent customer service and sales skills To understand and learn the technical aspects of the product range To communicate effectively and work as part of a small team with a can-do attitude and a flexible schedule Ensuring the client is happy with the service they receive, including aftercare where necessary Processing orders which will involve taking detailed requirements and accurate survey measurements Lead generation from an existing database, requesting feedback reviews and referrals and also supporting the development of new prospects such as new housing developments, schools or window companies among others. This will largely include cold calling by phone and in person. To achieve a high conversion rate and customer service score whilst selling accurately and hitting a target The role has the opportunity to grow in to a sales role for the right person where you will have the opportunity to earn commission by going out to prospective clients to measure and sell products. Monday to Friday 9am - 5pm and 1 in three Saturdays 10am - 2pm - Onsite Salary offered is dependent on skills and experience TPBN1_UKTJ