Customer experience director jobs in Ilkeston - Page 2Create job alerts

Director of Customer Experience Location: (London) Bruce Kenrick House, 2 Killick Street, London N1 9FL / (Chelmsford) The Frederick Chancellor Building, Victoria Road South, Chelmsford, Essex, CM1 1LN As Director of Customer Experience, reporting to the Chief Customer Officer, you will lead the org

A well-established consumer experiences company in Greater London seeks a Customer & Sales Director for a newly created executive position. Candidates should have senior leadership experience in customer value roles, with a strong track record in commercial improvement. This role involves taking own

A local government authority in the United Kingdom is seeking a Director of Technology & Customer Experience to lead transformational change. This pivotal role involves defining strategies for IT and digital services, fostering a customer-centric culture, and ensuring compliance and security.

As Director of Customer Experience, reporting to the Chief Customer Officer, you will lead the organisation's resident-first approach shaping customer experience and operational delivery across all resident-facing services as part of the new target operating model. As Director of Customer Experience

Director of Customer Experience Location: (London) Bruce Kenrick House, 2 Killick Street, London N1 9FL / (Chelmsford) The Frederick Chancellor Building, Victoria Road South, Chelmsford, Essex, CM1 1LN As Director of Customer Experience, reporting to the Chief Customer Officer, you will lead the org

A leading insurance firm is seeking a candidate to lead the Customer Relations and Quality Assurance Teams. This role includes developing strategies that align with business growth and ensuring customers receive good outcomes.

A leading recruitment agency seeks a Director of Customer Service for L&Q in London. The position requires strong leadership skills, collaboration across departments, and a passion for exceptional customer service, making a genuine impact in how L&Q responds to customer needs. This pivotal role invo

Director Of Technology & Customer Experience. Strategic vision & delivery: Define and deliver the county wide strategy for IT, Digital and Customer Experience—aligning with our vision for inclusive, efficient, accessible public services. Customer centric culture: Establish and uphold ambitious sta

Director of Technology & Customer Experience. Customer centric culture: Establish and uphold ambitious standards for accessibility and satisfaction, relentlessly improving every customer touchpoint. Depth across the portfolio: Modern IT infrastructure, digital platforms and emerging technologies; cu

A housing association in England is seeking an experienced Director of Customer Service to lead their transformation journey. The ideal candidate will motivate a large, remote team while ensuring exceptional customer engagement and resolution of complaints.

The Director of Customer Experience is a critical leadership role responsible for shaping and elevating how customers interact with and feel about Splice. You will oversee customer support strategy, CX operations, and insights programs, building scalable systems and best‑in‑class experiences for

It’s a Director-level opportunity to take full ownership of a customer function at the centre of a. Customer Experience here is far broader than “support”. You will lead the full customer experience function, managing a team of.

A leading travel experiences firm in Greater London is seeking a Service Delivery Director to define and lead customer service strategy. This role involves managing front-line teams to ensure exceptional service, driving operational excellence, and advocating for customers. With a minimum of 10 year

A fast-growing customer-centric company in the UK seeks a Director of Customer Experience to lead a team of 30-40. This role involves ownership of KPIs, strategic and operational responsibilities, and shaping customer functions in a dynamic environment. Ideal candidates will have over 10 years of ex

A leading financial services firm is seeking a Head of Studio in Nottingham to lead a talented team of designers and copywriters, guiding the creative approach to customer communications. This permanent role involves managing team resources, coaching growth, and ensuring innovative and customer-focu

A leading housing organization in the UK seeks a Director of Customer Service to lead the transformation of customer engagement. Candidates should have experience in social housing or customer-focused regulated sectors. This role involves managing a large remote team, improving customer service proc

A leading arts organization in the East Midlands is seeking a Head of Customer Experience & Operations. This role involves shaping visitor experiences and driving commercial growth.

The ideal candidate will lead creative marketing campaigns, mentor designers, and champion customer-centric strategies.

Director of Technology & Customer Experience. This is a unique moment to shape the future of technology and customer experience in local government. Depth across the portfolio: Modern IT infrastructure, digital platforms and emerging technologies; customer experience design and operations; regulator

A leading local government council in England seeks a Director Of Technology & Customer Experience to lead strategic digital transformation. You will be responsible for steering innovation, enhancing customer experience, and ensuring efficient public service delivery.