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Business Unit: COO, Risk Operations Salary Range: £32,800 - £41,000 per annum DOE + Benefits Location: UK Remote or UK Hybrid – Dependent on vicinity to a hub We have an exciting opportunity to come join us in the role of Senior Financial Crime Investigator. In this role you will support our 1st Line colleagues acting as a financial crime specialist and first point of escalation for financial crime suspicions. We are looking for people who have an eye for detail and are great at building relationships. The role could cover areas such as transaction monitoring, PEP and sanctions screening, customer risk assessments or adverse media. Day to day you’ll • Effectively deliver 1st Line Financial Crime activities and processes within quality and performance objectives, ensuring a service delivery which enhances the customer experience and ensures we operate within regulatory & policy requirements., • Investigate anti-money laundering transaction monitoring escalations, including performing Know Your Customer and Customer Due Diligence assessments and interrogating financial data to assess the likelihood of financial crime., • Ensure consistent, well thought out and accurate rationale on retail, complex and corporate/business products, providing insight and feedback on alerts to FC Investigators - poorly rationalised or incorrect decisions could expose the colleague and bank to criminal charges, reputational damage and regulatory censure., • Work with the 2nd line Financial Crime team to provide advice and guidance to 1st line colleagues, documenting the guidance to strengthen financial crime controls to prevent future reoccurrence where possible., • Document and escalate new and emerging financial crime trends and system performance in a way that can be communicated to colleagues in 2nd line to ensure ongoing, consistent system improvement. Represent Financial Crime Operations in systems meetings with 2nd line to articulate rule performance, trends and improvement ideas., • Be a Subject Matter Expert in Financial Crime processes and procedures and actively contribute to keeping these up to date and policy compliant and perform annual reviews of processes and procedures., • Assisting Financial Crime Managers with documented changes to Financial Crime procedures for systems and controls, policy changes and training to FC colleagues., • Coach investigator staff with varied experience and deliver effective and constructive feedback as part of the quality control process., • Strong experience of working within a financial crime environment in either a Client Screening, Transaction Monitoring or a risk assessment role., • A keen eye for detail and be able to present your findings/thoughts in a clear and concise manner., • The ability to analyse information and be able to draw conclusions and/or recommendations from the facts/data provided., • The ability to deliver structured coaching & feedback and to manage individual performance., • Excellent time management and work prioritisation skills with the ability to work autonomously and assist colleagues with time management and work prioritisation., • Ability to adjust quickly and use a variety of new systems and processes., • Strong communication and stakeholder management skills. The following would be brilliant...but not essential • Product knowledge and financial crime regulatory knowledge., • Experience in corporate/business products, • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: Customer Service & Operations Salary range: £52,800 - £66,000 per annum DOE + Benefits Location: UK Remote Contract type: Permanent Our Team An amazing opportunity for someone to join our growing Customer Transformation & Operations – Resource Planning team, primarily specialising in leading a team of Resource Planning Managers and their teams of analysts in the production of accurate Strategic and Capacity plans across the Operations function. Responsible for leading a team to create accurate forecasting of FTE requirements to service projected demand within agreed Service Levels. If you are a self-motivated, enthusiastic and effective leader ready to make a real difference to a successful and go-getting team then we are looking for you! The successful candidate will focus on a variety of Customer Service KPI’s and support the Senior Leadership team in achieving business objectives. You’ll work with our key stakeholders to understand and demonstrate resource requirements and costs against the context of internal targets and the external market, whilst identifying opportunities and supporting the development and execution of our strategies. You’ll play a significant role in leading the team to help the business deliver against their Commercial plans, customer service, and cost ambitions. What you’ll be doing • Lead an effective, efficient and motivated team of Resource Planning Specialists., • Manage and control risks identified as part of the Risk management framework., • Set the vision then execute on delivering a best-in-class Planning and Colleague Performance Cycle across multiple business areas, ensuring the creation and maintenance of effective supply and demand forecasts., • Bring together insight across Planning forecasts, WFM tooling and productivity data in a clear and concise manner that drives Operational action., • Drive the adoption of key planning processes and procedures with key senior leadership stakeholders to facilitate business decision making and identify key risks and opportunities., • Collaborate with senior management across CS&O and the wider business, including technical stakeholders in Customer Value, Strategy, Risk, Marketing, Finance, Commercial, and GBI., • Chair meetings with key stakeholders, to challenge the status quo and the operational efficiency of the business. Provide actionable insight on performance and productivity within engaging presentations to drive action at all levels of the organisation., • Experience leading and driving the performance of a team of SME resource planning managers and analysts., • Experience leading colleagues and businesses through change and driving the adoption of new ways of working, • Highly organised with strong prioritisation and delegation skills., • Ability to work across the organisation, engaging with multiple parts of the business on a breadth of tasks., • Expert Knowledge and skills in Microsoft software, including Power BI, Teams, Excel, PowerPoint, and Word and WFM tooling., • Ability to logically analyse and interpret data., • Experience using data to inform commercial and strategic decisions, analyse trends, explain performance, and make recommendations to senior stakeholders in the business., • Strong oral and written communication and presentation skills, with the ability to convey complex messages and ideas to both technical and non-technical audiences at all levels of the organisation. Gravitas with excellent influencing, engagement, and communication skills across all levels of the business., • Understanding of financial services, products and distribution channels, supported by operational knowledge of organisational systems, processes, and the wider organisational data landscape., • Experience of working in a fast-paced environment with tight deadlines whilst delivering with quality and accuracy., • Project Management / process improvement skills, • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: COO, Products & Channels Career Direction: Digitising our Future Role Focus: Digital Innovation Peer Group: Management and Senior Specialists (B) Salary range: £59,200 - £88,800 per annum Location: UK Remote - With occasional travel to local hub -London, Leeds, Gosforth, Glasgow, Edinburgh Contract type: Permanent Our Team Virgin Money is two years into an exciting transformation journey. We’ve successfully established a Customer Service Design Centre of Excellence (CoE) within CIO Products and Channels (COO), embedding design thinking and customer-centricity into how we shape experiences. Now, we’re ready to take the next leap, expanding our strategic design capability across the organisation and maturing our approach to digital operational excellence. It’s a fun and fast-paced place to be, and we want you to help take us to the next level. This is a critical leadership role supporting the Customer Service Design Leadership Team in scaling the CoE’s impact, embedding strategic journey design principles across Virgin Money, and enabling the next phase of transformation. You’ll play a key role in shaping how we evolve our operating model, with a focus on future-state design, systems thinking, and enterprise-wide capability building. Your expertise will guide our strategic decisions, spark innovation, and ensure that we always prioritise our customer’s needs in the services we offer now and in the future. What you’ll be doing • Lead the strategic expansion of the Design Centre of Excellence, embedding design-led thinking across business units and functions, • Develop and evolve a strategic design roadmap that aligns with Virgin Money’s transformation goals, enabling improved customer outcomes, operational efficiency, and growth, • Collaborate with cross-functional teams to integrate design principles into product, service, and operational strategies, • Conduct market scanning and horizon scanning to identify emerging trends, technologies, and practices that can inform our strategic direction, • Support the development of future-state operating models, including implications for processes, systems, and technology, ensuring readiness for upcoming transformation initiatives, • Play a key role in maturing our approach to digital operational excellence, with a strong focus on ways of working to optimise digital journeys and enabling scalable transformation across the organisation, • Prepare compelling business cases and strategic narratives for executive leadership, championing customer-centric design as a driver of value, • A strong consulting strategy background for design, customer experience, or transformation projects, with a proven ability to strategically align these with enterprise-level goals, • Proven success in mobilising, scaling and embedding new capabilities into business strategy, • Experience shaping future-state operating models and translating strategy into execution, • Ability to navigate ambiguity and influence across a complex cross-functional stakeholder landscape, • Excellent communication and storytelling skills, with an ability to turn insight into impact and creating alignment on where change is needed, • Strong track record of agile execution and delivering measurable change at pace in line with strategic priorities As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Points to Note: It’s a good idea to let your current people leader know if you are going to apply for an internal role, so they can support your application, we always recommend you share your plans with them. If you’re interested in this opportunity, we recommend that you get in touch with Kiki Sehmi (___) who’ll be able to tell you all about the role which will help you make a great application. Now the legal bit Please note that some of our legacy contracts are non-flexible therefore, if you move to a new role or make a change to your existing terms, you’ll move onto our standard flexible contract, 8am - 8pm. If you successfully secure a new role, the salary and notice period you'll be offered will be in line with our ___ and ___ guidance. Not sure what this would mean for you, and want to know more? Contact Talent Acquisition, ___ or feel free to start a conversation with ___ our new HR Virtual Agent on MS Teams to help with your questions.

Business Unit: Group Finance Salary range: £45,600 - £57,000 per annum Location: UK Remote - Occasional travel to hub Contract type: Permanent Our Team IFRS9 Analytics form part of Finance Data & Analytics, 25 skilled data professionals. Our focus is to distil the IFRS9 ECL process that uses over a thousand separate calculations for each account and customer into insightful and accurate analysis. We do this every month in a constantly changing environment to a rigorous timetable and exceptionally high quality. We are the perfect team to see every product, every customer, all the time, whilst learning every day about data and the value it will bring. We are a remote team in multiple locations and will meet infrequently at Hub sites, but we are part of a bigger team with critical masses in Glasgow and Leeds for regular colleague interaction. What you’ll be doing • Supporting the understanding of broader changes such as regulatory rule changes, new products, data changes and model calibrations on the IFRS 9 process to ensure change is effectively managed., • Adding insight to the provision calculation process and challenging inputs and assumptions proactively., • Providing support to ensure the impairments model meets IFRS 9 standards and Credit Risk requirements., • Undertaking quantitative and qualitative impact assessments on a regular basis., • Ensuring risk controls are fit for purpose., • Reviewing provisions holistically to assess requirements for Post Model Adjustments, • Producing clear and concise MI and analysis for different audiences, ensuring issues are escalated., • Producing intra month and longer-term forecasts of impairment., • Experience in Banking and Risk Management. Alternatively experience in Telecommunications with similar modelling/coding experience., • Good technical skills in SAS gain in a working environment., • Experience in building trusted relationships., • Comfortable interpreting complex data and analysis., • An understanding of impairment provisioning. In particular, knowledge of IFRS 9 and an understanding of IFRS 9 accounting requirements would be advantageous., • Knowledge of VM risk appetite, risk management framework and regulatory framework., • Advanced knowledge of Group’s Governance framework., • Understanding of the Group’s risk policies and methodologies., • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. dunnhumby is currently seeking a Lead Engineer for a pivotal Product-led role. This position will play a crucial part in shaping projects for our Retail client base. Candidates will have the unique opportunity to work on a cutting-edge Data and Insight Platform that serves retailers worldwide. In this role, you will act as the primary technical expert within the team, offering guidance on design, implementation, and industry best practices. You will develop and maintain deep expertise in the team's domain, establishing yourself as a trusted advisor for both team members and stakeholders. What We're Looking For As a Lead Engineer, you'll be at the heart of groundbreaking solutions that drive our success. You'll guide teams with your expertise, craft our system architecture, and influence our technological trajectory. This is an outstanding opportunity to work on high-impact projects that challenge and excite you! You will excel in solving complex problems, collaborating across fields, and mentoring others while continuously learning and staying ahead of industry trends. Your key responsibilities: • Serve as the technical authority on our products and third-party integrations across multiple teams, • Lead the analysis of complex requirements, balancing priorities, and making informed trade-offs at the application or system level, • Own and deliver end-to-end projects, ensuring solutions meet performance, scalability, and SLA requirements, • Define, design, and evolve architecture for new and existing systems, • Support reengineering efforts to improve platform resilience, performance, and sustainability, • Act as an authority in your focus areas, mentoring and supporting engineers across the technology space, • Champion the evaluation and adoption of emerging tools, technologies, and practices across teams, • Partner with Engineering Managers and Product leads to plan, align, and de-risk technical roadmaps, • Identify dependencies and proactively unblock teams to deliver efficiently and confidently, • Deep experience with cloud-native architectures, scalable systems, and integration patterns, • Comfort working with high-volume data flows and systems requiring low-latency integrations, • Proven track record to lead the design and delivery of robust, high-performing software platforms, • Depth in at least two technical domains (more detail below) from software engineering to infrastructure, data, event processing, or distributed systems, • Familiarity with major cloud platforms (Azure, GCP, or AWS) and how to craft within their ecosystems, • Confidence with modern engineering practices such as CI/CD, Infrastructure as Code, and Configuration as Code, • Experience delivering architectural change in Agile teams, with a hands-on, iterative attitude, • Ability to identify technology risks, scope impact, and translate sophisticated ideas into clear, actionable strategies We recognize that phenomenal leaders develop mastery in a few key areas. You should have advanced expertise in at least two of the following. If you're strong in more, even better! Advanced proficiency in at least two of: • Scala, • C# / C++ / .NET, • Javascript / Typescript / React, • Python, • Hadoop / HDFS, • Airflow We know that no candidate ever matches every single bullet point, and that's okay. If you're passionate about this role, excited by the problems we're solving, and believe you can contribute to our team, we strongly encourage you to apply. Your unique perspective and experience could be exactly what we need. What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

Job Title Director of Product Management, B2B Transaction Services Job Description Sage Network is building the future of automated business transactions. Our platform connects buyers, suppliers, and financial institutions to streamline invoicing, payments, remittance data exchange, and compliance. We serve as the digital infrastructure for seamless, trusted, and automated B2B interactions-reducing friction, increasing transparency, and enabling faster decision-making across the financial value chain. As Director of Product Management for B2B Transaction Services, you will lead the strategy, execution, and evolution of our core platform responsible for automating transactions between companies. You'll oversee a team of product managers and collaborate cross-functionally to drive scalable, reliable, and intelligent services that enable document exchange, financial transaction automation, identity resolution, compliance, and integration with accounting and ERP systems. This is a hybrid role - three days per week in our Newcastle or Manchester office. Key Responsibilities You'll be responsible for: • Platform Strategy - Define and evolve the product strategic roadmap for B2B Transaction Services, with a focus on interoperability, automation, compliance, and extensibility., • Product Leadership - Lead, mentor, and grow a high-performing team of product managers focused on core platform services including e-invoicing, remittance data exchange, network identity, ledger synchronization, and B2B messaging., • Cross-functional Collaboration - Work closely with Engineering, Design, Data, Legal, Compliance, Consuming Products, and Go-To-Market teams to deliver customer-centric, compliant, and high-scale capabilities., • Customer and Market Insight - Engage with customers, partners, and industry stakeholders to understand pain points, validate solutions, and align the platform roadmap with evolving business needs and regulatory mandates (e.g., Peppol, VAT compliance in EU)., • Execution & Delivery - Drive product development cycles, from requirements through release, ensuring scalable architecture and on-time delivery., • Ecosystem Enablement - Ensure the platform supports integrations with Sage products (e.g., Sage 50, Sage Intacct, Sage 100) as well as third-party ecosystems, payment processors, and government platforms., • Performance Measurement - Define KPIs and success metrics for platform adoption, transaction volume growth, automation rate, and ecosystem engagement. What we're looking for: Experience & Expertise • Extensive product management experience, with recent experience in a senior or director-level role leading platform or infrastructure products, • Experience defining platform strategy and building extensible services that support ecosystem partners, internal teams, and third-party integrations, • Skilled in collaborating across Engineering, Design, GTM, and Proven track record of delivering large-scale B2B platforms, • Deep understanding of compliance and regulatory environments is a plus (e.g., Peppol, e-invoicing mandates, VAT compliance), • Early adopter of AI for product processes and products, • Legal/Compliance teams to bring high-impact platform capabilities to market, • Strong analytical and technical fluency with an ability to define KPIs and use data to inform prioritization and measure success Leadership & Collaboration • Demonstrated ability to hire, coach, and grow high-performing product teams with a sense of ownership and accountability, • Effective communicator with the ability to inspire and align diverse stakeholders around a clear product vision and execution roadmap, • Proven success in navigating complex organizations and aligning platform initiatives with multiple product lines and business goals Cultural Fit & Values • "Have each other's back" - Leads with empathy and integrity, fostering a team culture where support, trust, and mutual accountability are the norm, • Open to feedback - Actively seeks and gives constructive feedback, modeling a growth mindset and helping others continuously improve, • Share early and often - Encourages transparency, iterative thinking, and inclusive decision-making by sharing work in progress and inviting collaboration, • Committed to building a psychologically safe and respectful environment where everyone's ideas can be heard and challenged productively, • Embraces ambiguity and complexity, but acts decisively with users and teammates in mind #LI-MD1 Function Product Delivery Country United Kingdom Office Location Newcastle;Manchester Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Digital Project Executive (Fixed Term) We're TransPennine Express and we're going places. Whether that's helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We're looking for people with drive and enthusiasm to join our amazing team and help push for more progress within the rail industry. We look forward to meeting new faces and eager minds, ready to join our mission of creating a better-connected network in the North and Scotland, for good. About the Role TransPennine Express are about to embark on a large project that will see us migrate our Single Customer View platform to a new provider. To facilitate this digital transformation project, we require a Digital Project Executive to ensure a successful migration by executing day-to-day activities involved in running the project and ensure a smooth project hand-over to BAU once the project is completed. Here's What You'll Be Doing • Report project progress and updates directly to the SCV Project Lead - TPE's Data Project Manager, providing required support to ensure successful project delivery, and clarity around the project's current state at any given time for business stakeholders throughout the project., • Take an active role in ensuring the supplier is delivering to the project plan - on time and on budget - keeping up regular contact ensuring appropriate focuses and prioritisation is being maintained and flagging any issues early, • Ensure a productive working relationship with key team-members within the supplier's organisation, • Facilitate in the removal of project blockers and dependences by working with our other suppliers affected by the migration and internal teams to keep the project moving., • Coordination internal stakeholders to ensure appropriate blockers are removed, user acceptance testing is completed, and work is signed of and visible, • Ensure all project artefacts are present, accurate and updated on a day-to-day basis, including but not limited to the:, • Stakeholder map, • Data governance framework, • Migration runbook, project plan and milestones documentation, • Issue and Risk log, • Decision log, • Internal governance documentation, • Test strategy, • Service transition checklist and BAU handover, • Training materials What you'll bring This is a fantastic opportunity for an up-and-coming digital project professional to get hands on experience with a major, digital project for one of the UK's biggest railway operators. We're looking for someone with: • Experience supporting digital projects or transformation initiatives, • Strong communication and stakeholder engagement skills, • Ability to manage suppliers and coordinate cross-functional teams, • Familiarity with project documentation and governance frameworks, • Knowledge of data platforms or customer insight tools, • Excellent career prospects., • A personal development plan., • Structured training and development, • Competitive salary paid on 4 weekly basis., • Generous annual leave entitlement., • Free TransPennine Express rail travel for you and your dependants*., • Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years' service* for you and your dependants*., • Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there's someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home., • Option to join the Railway Pension Scheme with significant employer contributions., • Family friendly maternity and paternity benefits. Goings places has never felt better! At TransPennine Express, it's our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it's ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we'd love to have you onboard. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Job Title Solution Consultant Job Description As a Pre-Sales Solution Consultant, you'll work closely with current and prospective customers to translate business problems into technical solutions-centred around Sage X3 and supporting platforms. From leading discovery workshops to crafting proof-of-concepts and delivering powerful demos, you'll help businesses see what's possible with the right tools. This is a strategic, customer-facing role where you'll bridge the gap between business needs and technology with insight, credibility, and confidence. Key Responsibilities What You'll Do • Engage with clients in discovery sessions to uncover technical and business requirements, • Design and present tailored Sage X3 solutions that align with financial, operational, and strategic goals, • Deliver live product demonstrations, value-led presentations, and proof-of-concept builds, • Collaborate with product and marketing teams to enhance solutions and customer experience, • Support partners and internal teams through training, documentation, and configuration guidance, • Contribute to proposals, bid reviews, and performance reporting, • Act as a trusted advisor, building long-term relationships with clients and partners You'll Succeed If You Have • Degree or diploma in finance, business, or IT, • Experience in customer-facing roles (pre-sales, consulting, or technical support), • Strong knowledge of ERP software (Sage X3, NetSuite, Dynamics 365, Epicor, etc.), • Excellent communication, presentation, and stakeholder engagement skills, • Strong analytical mindset and solution-oriented thinking, • Comfortable working with confidential data and managing complex projects What's In It For You • Work with an internationally recognised ERP platform driving transformation in the region, • Influence real-world business outcomes and deliver measurable value, • Collaborate with talented cross-functional teams and strategic partners, • Enjoy flexibility, autonomy, and opportunities for career growth, • Be part of a purpose-led business helping companies thrive through innovation Benefits? We have plenty... • Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage., • 25 days of paid annual leave with the option to buy up to another 5 days • 8 bank holiday days, • Paid 5 days yearly to volunteer through our Sage Foundation, • 50% income protection, • Holiday buy + sell, • Comprehensive health, dental, and vision coverage, • Work away scheme for up to 10 weeks a year, • Ongoing training and professional development, • Hybrid working, • Healthy Mind app membership, • Access to various helpful memberships for finances, health and wellbeing #LI-MS2 Function Sales Country United Kingdom Office Location Newcastle;London;Winnersh;Manchester Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Customer Insight Analyst - Manchester/Hybrid. Our client, a leading housing society, is seeking a Customer Insight Analyst to join their Analytics and Insights team.

The Beauty Bay CRM Team are responsible for marketing via email and app to our database, taking account of customer objectives and insight. Beauty Bay has an exciting opportunity for a full time CRM Executive to join us permanently at our Salford, Manchester HQ.

About Neemar Search Neemar Search is a trusted partner for Executive and Non-Executive recruitment, specialising in retained search and placing senior interim assignments within the housing sector. We combine deep sector knowledge with a consultative, community-first approach. Our clients trust us to represent their brands with integrity, intelligence and ambition, and our consultants engage with us because we build long-term relationships, not short-term transactions. Our mission is to be the most customer-centric executive search consultancy, and we are guided by our values: Full Accountability, Always | Excellence is our Baseline | We Build Connections, We Build Communities | A Force for Good | Smart Thinking, Bold Moves Role Overview This is a fast-paced, client-facing role focused on developing relationships, identifying interim needs, and matching the right consultants with the right assignments. As an Interim Consultant, you’ll proactively grow your network of expert interims, shape flexible resourcing solutions with clients, and play a key role in delivering impactful appointments across governance, finance, people, procurement, and transformation. You’ll be part of a collaborative, values-driven team where strengths are recognised, input is welcomed, and there’s a shared commitment to high standards and commercial impact. Key Responsibilities Business Development & Commercial Growth • Develop and execute a proactive business development plan aligned to your market and sector specialism., • Identify and convert interim hiring opportunities with pace and confidence., • Promote Neemar’s interim, retained, and community-based solutions in a way that adds value and insight., • Represent the Neemar Search proposition credibly in client meetings, proposals, and pitches., • Maintain accurate CRM records and a clear picture of market demand and availability. Community Building & Consultant Engagement • Proactively develop your community of consultants – building strong, values-aligned relationships with experienced interims., • Act as a trusted consultant to both clients and interims – balancing needs, providing market insight, and enabling successful outcomes., • Match the right people to the right assignments with pace, professionalism, and care., • Conduct structured follow-ups post-placement to ensure delivery satisfaction and foster long-term partnerships. Brand, Insight & Sector Visibility • Build your own professional brand through LinkedIn presence, sector engagement, and market commentary., • Lead and participate in thought leadership, events, and insight-led conversations that matter to our community., • Champion Neemar’s values in every conversation – internally and externally. What We’re Looking For • An experienced interim recruiter or consultant with a strong track record in fast-paced, delivery-focused environments., • Commercially confident and able to shape client conversations around flexible resourcing., • Resilient, organised and committed to excellent delivery, every time., • A natural connector who thrives on building relationships and developing trust., • A team player who enjoys being part of a smart, ambitious and values-driven business. If you are interested in discussing further, please reach out to for a confidential conversation.

Neighbourhood Team Leader Greater Manchester Hours of Work: 35 per week Salary: £41,142 - £43,341 Closing date: 7th September 2025 Interviews: To be confirmed At MSV Housing, we’re passionate about creating safe, high-quality homes and thriving communities — and our Neighbourhood Team Leaders play a vital role in making that vision a reality. We’re looking for an experienced and enthusiastic individual to join our established team and help lead the delivery of a holistic tenancy, property, and neighbourhood management service. This role is all about understanding the full picture — People, Property, and Place — and using that insight to make a real difference in our communities. Reporting to the Regional Neighbourhood Manager, you’ll take an operational lead in ensuring our neighbourhood services are delivered effectively, consistently, and in line with MSV’s policies and values. You’ll be a key driver of service quality, helping to shape vibrant, inclusive places where people feel proud to live. We’re especially keen to hear from candidates who are passionate about advocating for people and communities, and who bring a proactive, collaborative approach. What do our Neighbourhood Team Leaders do? Our Neighbourhood Team Leaders play a pivotal role in shaping vibrant, inclusive communities. Here’s how: * Champion Customer and Community Needs Proactively identify and respond to the challenges faced by our customers and communities, empowering frontline teams to deliver resilient, responsive services that truly make a difference. * Lead and Inspire Manage and support Neighbourhood Officers and Coordinators, driving performance and fostering a culture of collaboration, accountability, and community wellbeing. * Shape Strategy and Drive Improvement Contribute to the ongoing development and enhancement of MSV’s Neighbourhood Strategy and Offer, providing clear direction and promoting our values and ethos across the team. * Maximise Rental Income Take the lead on managing high-level rent arrears, ensuring efficient recovery in line with policy and sector best practice. Your work will help safeguard MSV’s financial sustainability and exceed income targets. * Ensure Regulatory Compliance Operate within the Regulator of Social Housing’s Consumer Standards, ensuring our services meet the highest levels of quality and accountability. * Build Strong Partnerships Strengthen relationships both internally and externally, working collaboratively across teams and with partner agencies to enhance the customer journey and promote joined-up working across neighbourhoods. What we’re looking for: We’re seeking a confident and capable leader who brings both experience and enthusiasm to the role. The ideal candidate will demonstrate: * A commitment to continuous professional development, with evidence of ongoing learning and growth in both leadership and housing management. * Proven experience in neighbourhood management, including successfully leading and supporting staff to deliver high-quality services. * A track record of coaching and developing team members, helping them build their skills and meet performance standards. * Strong organisational skills, with the ability to deliver high-quality work on time and manage competing priorities in a fast-paced environment. * A customer-first mindset, with a genuine desire to deliver excellent services that meet the needs of diverse communities. * Excellent interpersonal skills, with a friendly, professional approach and the ability to build positive relationships across teams and with external partners. We offer a range of great benefits including: * Essential car user allowance to support you with car running costs. * Flexibility on where you work with home working kit provided – at least 2 days per week are required in our offices. * 33 days holiday per year plus bank holidays, and a holiday a buy scheme. * Company pension scheme with up to 10% matched contributions. * Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. * Enhanced sick pay with up to 3 months full pay and 3 months half pay. * Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives. * Life assurance subject to being a member of our company pension scheme. * Learning and development to support you to develop the skills you need to fulfil your role and progress in your career. * Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an anonymised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. ___ If you wish to discuss the roles informally, please contact Tia Mantack, Regional Neighbourhood Manager on 07876841950. Interviews are scheduled to take place during the middle of September however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We’re passionate about inclusion and we’d love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for.

At the heart of this change is the Audience Insight team, combining research, analytics, and data science to shape strategy across product, subscription, and distribution. You will lead analytics for digital distribution, subscription performance, and customer experience, turning complex data into c

Using tools like Power BI and Microsoft Fabric to surface insights that inform design and curriculum improvements. Are you passionate about using data to transform learning experiences and drive real educational outcomes? We're working with a leading education provider undergoing a curriculum transf

Beauty Bay has an exciting opportunity for a full time. The Beauty Bay CRM Team are responsible for marketing via email and app to our database, taking account of customer objectives and insight.

Are you a product professional with financial services experience, looking for a role where you can make real impact? We’re looking for a Product Manager to take ownership of government funding and guarantee schemes within a leading financial services business. This is a unique opportunity to combine product management, compliance, and customer experience in a role that directly supports UK businesses. What you’ll be doing: • Acting as Product Owner for funding schemes, ensuring they run smoothly and compliantly, • Building strong internal and external stakeholder relationships, • Driving improvements in reporting, processes, and data quality, • Contributing to new product design and customer journey enhancements, • Using data and insight to monitor performance and shape future strategy What we’re looking for: • Background in financial services, ideally asset finance (hire purchase, lease, loan), • Strong analytical and problem-solving skills, • Excellent communication and stakeholder management abilities, • Proactive, detail-driven, and comfortable with change If you’re passionate about product, compliance and customer outcomes, this could be the perfect next step.

About Us At ConnexAI, we’re building the future of language technology - right from the heart of Manchester. As one of the leading AI data teams in the UK, we work at the intersection of artificial intelligence, linguistics, and human insight. Our global clients rely on us to deliver top-tier datasets for Automatic Speech Recognition (ASR), Text-to-Speech (TTS), Direct Preference Optimisation (DPO), Sentiment Analysis, and more. We’re a trusted data partner for model development, and our projects span multiple languages and cultures. With our cutting-edge work and state-of-the-art approaches, our AI and cloud-based solutions have helped hundreds of businesses worldwide enhance their customer engagement. ConnexAI is unapologetically committed to innovation, creativity, and growth, which is why we attract and develop the best talent. Join us in shaping the future of customer experience. The Role We’re looking for detail-oriented, linguistically sharp, and tech-curious individuals to join our growing team of AI Data Annotators. You'll work on-site (Monday to Friday) at our Manchester office to maintain high standards of data security and confidentiality. As an AI Data Annotator, you will: • Transcribe and annotate audio recordings across various dialects and languages., • Perform quality assurance and validation of machine-generated transcripts, utilising human-in-the-loop and RLHF processes., • Work on training data for developing and current ASR, TTS, sentiment analysis, emotional tone detection, and preference modelling tasks., • Collaborate with linguists, engineers, and AI researchers to refine annotation standards., • Identify and flag edge cases or quality issues in datasets., • Contribute to projects related to training Large Language Models (LLMs) and improving speech AI systems. What We're Looking For • Exceptional attention to detail — you can spot inconsistencies and anomalies in text and audio., • Strong linguistic or cultural knowledge (multilingual skills are a plus)., • Experience with audio transcription, annotation, or similar tasks is highly desirable., • Ability to work efficiently with data labelling tools and meet deadlines/KPIs., • Comfortable with repetitive tasks and long periods of focused work., • Passionate about AI, language, and the role data plays in model development., • Must be able to work on-site 5 days a week in Manchester (this is a security requirement). Why ConnexAI? • Work on meaningful AI projects that power the next generation of voice and language technology., • Be part of a collaborative, expert-led team with a strong culture of learning and growth., • Enjoy the buzz of working in an innovative, truly global AI company., • Gain exposure to cutting-edge AI development across our products.

Customer Insight Analyst Location: Manchester – Hybrid (2 days in office) Salary: Up to £33,000 + benefits Start Date: ASAP The Company A leading education and training provider with a global footprint, delivering professional courses.. they partner with thousands of schools, universities, and businesses to empower learners worldwide. You’ll be joining an insights team of 10, working at the heart of data-driven decision making. The Role This is an early-career role, ideal for a recent graduate or someone with 1–2 years’ analytics experience. As a Customer Insight Analyst, you’ll work across multiple datasets including learning, transactional, and operational data, turning numbers into meaningful stories that shape strategic decisions. You’ll gain broad exposure to reporting, stakeholder communication, and insight generation in a supportive, collaborative team. Key Responsibilities • Develop and manage Power BI dashboards and reports, taking ownership of the backlog., • Use SQL for data extraction and transformation across multiple business sources., • Translate complex datasets into actionable insights and clear recommendations., • Collaborate with stakeholders to understand business needs and deliver solutions., • Build engaging data visualisations that bring insights to life., • Support data governance and quality assurance processes. Essential: • SQL skills with experience querying relational databases., • Hands-on experience with Power BI (or another BI/visualisation tool)., • Strong communication and presentation skills., • Analytical mindset with attention to detail., • Python for data analysis and visualisation., • Previous exposure to education, learning, or customer analytics datasets., • Initial chat with hiring manager., • 1.5-hour interview (on-site if available on a Wednesday). Send your CV to Mohammed Buhariwala at Harnham or connect on LinkedIn to learn more. Keywords Customer Insight Analyst, Data Analyst, SQL, Power BI, Python, Customer Analytics, Data Visualisation, Insights, Stakeholder Engagement, Education, Training, Manchester, Hybrid

Analytics Manager – Digital £70,000 – £80,000 Hybrid: 2–3 days per week in Leeds or Manchester The Company We’re working with a well-known, digital-first organisation. With strong brand recognition and a growing analytics function, this business is committed to placing data at the centre of decision-making. If you’re looking for a role where analytics drives strategy and commercial performance, this is an excellent opportunity. The Role As Analytics Manager, you’ll lead a small team of analysts while staying hands-on with high-impact projects. You’ll set the strategic direction, mentor and develop your team, and ensure insights are translated into meaningful business outcomes. You’ll: • Lead digital analytics projects to optimise customer journeys and improve commercial performance., • Use Adobe Analytics (or Google Analytics if that’s your strength) alongside SQL for deep-dive analysis and segmentation., • Bring a commercial lens to insight generation, turning complex data into clear, actionable recommendations for senior stakeholders., • Support the introduction of more advanced techniques, such as predictive analytics and modelling. Your Experience • Strong background in digital/product analytics, ideally within a subscription or content-driven environment., • Hands-on expertise with Adobe Analytics or Google Analytics, plus SQL (Python or R preferred, but not essential)., • Proven ability to lead and develop a team while balancing strategic leadership with hands-on analytics., • Strong commercial focus and confidence in communicating insights at senior level.# Why Apply? • A chance to lead a growing analytics team and shape how digital insights are delivered., • Work across high-profile digital and subscription projects, influencing key decisions., • A role that blends leadership, strategy, and technical work, offering plenty of variety., • Hybrid working with flexibility across multiple UK locations.

TalkTalk is embarking on a large-scale cultural transformation, moving from a Telco to a Techco. To help shape our future, our People and Culture Team requires highly experienced Strategic People and Talent Business Partner with visionary minds to join our transformative journey. These are senior, yet hands-on, high impact and influential roles, requiring proven experience in strategic people partnering, enabling you to help translate our overall people and culture strategy into actionable, business-aligned initiatives, to provide transformational outcomes. As well as playing a critical role within the People and Culture Team, helping shape and deliver our People strategy and services to enhance our colleague and customer experiences, you will be a trusted and credible advisor to our Executive Committee members and their teams. Providing strategic thought leadership and challenge, you will proactively identify and deliver strategic people solutions that drive organisational effectiveness, in key areas such as simplifying our organisation, through effective end to end organisational design, manpower and talent planning. You will also help to power our leaders, acquire and grow our talent and build a high-performance accountable and engaged culture. This requires a strong balance of strategic thinking, business and financial acumen as well as proactive solutions, and data and insight led operational delivery, in anticipating and meeting our ever-changing requirements and ensuring that People considerations are central to every decision; ultimately fuelling our sustainable growth. Key to the role is establishing new and better ways of working for the business with the People team, focused prioritisation, and enabling self-serve capabilities in activities traditionally managed within the team. Required Skills & Experience: Strategic partner • Trusted senior Strategic People and Talent Partner to Executives and their teams, who deeply understand how to translate strategic business priorities into simple, actionable People initiatives that deliver organisational effectiveness, aligned to organisational goals., • Developing strong, credible proactive and valued relationships at all levels, championing inclusion and creating an engaged performance culture enhancing TalkTalk’s reputation., • Elevating leadership impact by shaping & delivering key development initiatives that build capability, drive accountability, and support a high-performance, agile, can-do culture., • Embedding an organisational rhythm where people initiatives are consistently prioritised., • Strategic people leadership, managing legal and reputational risk in a dynamic environment. Identifying, mitigating and escalating people, financial and operational risks, ensuring compliance with legal, regulatory requirements and company policies. Transformation leader • Leading transformation initiatives, guiding leaders through key shifts to ensure smooth transitions, mitigate disruption and embed the right cultural behaviours., • Organisational design expertise, utilising OD tools & methodology to deliver appropriate structures & roles to optimise organisational effectiveness. Talent partner • Executing Talent management strategies that identify and grow the right skills, behaviours and expertise, deepen the succession bench, promote Diversity, Equality Belonging and Inclusion, and ensure TalkTalk attracts, retains, and grows key talent., • Informing and embedding appropriate talent, career development & succession frameworks that empower our people to achieve their goals., • Developing & implementing robust workforce plans, ensuring the right talent capacity is in place at the right time to achieve our goals, carefully considering requirement/impact of contractor/outsourced resources, legal & best practice considerations and future growth. Culture specialist • Embedding performance metrics and frameworks that assess and enhance individual and organisational performance and promote a continuous improvement culture., • Building a positive climate where concerns are addressed and conflicts are resolved in a timely and appropriate manner, in line with our policies, procedures, shared behaviours and values, utilising your proven depth of ER and IR experience., • Driving engagement strategies that enable positive colleague experience. Data-driven & CI • Providing People Team thought leadership, delivering continuous operational excellence, toolset, mindset, and skillset to ensure consistent and timely high-quality support., • Monitoring and analysing business performance, providing insights, regular reporting and recommendations to leaders to improve efficiency and profitability., • Utilising people data, insights and external market trends to inform decision-making, recommended and implement opportunities and measure organisational effectiveness., • Staying updated on industry trends and best practises, advising leaders and proactively updating services to reflect relevant changes in HR legislation and policies. Success Criteria We are looking for candidates who thrive in fast paced, change-oriented environments, are adept at operating strategically and operationally with ease, and bring the following essential criteria: • MCIPD/FCIPD qualified HR professional with a significant portion of prior experience in Strategic Partnering/OE/Talent roles to Executive levels within multiple matrix, fast paced and agile organisations, ideally in product-led, technology environments and with strong understanding and expertise in organisation design., • Strong generalist abilities coupled with experience operating in at least one specialist area across Talent, OD, or People Services leadership., • Passionate about your ongoing CPD you will hold additional certifications such as psychometric assessment, coaching, OD or appropriate change/ agile methodologies., • Strong experience leading organisational & cultural transformation in a programmatic way, guiding people through complex change & op model redesign with positive outcomes., • Demonstrable ability in understanding complex business challenges, translating these to actionable people strategies, and driving impactful solutions for commercial success., • Coaching leaders in creating, transitioning and embedding successful operating models, supporting change and capability development with confidence. Ensuring roles and structures are well defined, scalable & adaptable to support business agility and growth., • Adept at designing and leading enterprise-wide talent strategies, including succession planning, performance management, talent reviews, skills mapping, & workforce planning., • Building workforce agility and flexibility by identifying needs and supporting the design, implementation, and delivery of organisational development to drive cultural change, improving team dynamics, and build capabilities, optimising org effectiveness., • Expertise in managing complex employee relations issues competently and confidently, providing strategic guidance, and fostering a positive employee relations environment., • Simultaneously managing multiple projects successfully delivering impactful results., • Fostering leadership maturity, strategic thinking, positive workplace culture and addressing people issues with authority, credibility & excellence, with minimal handholding., • Constructively building positive, credible and collaborative relationships where listening, consulting, influencing, & proactively communicating is key., • Ensuring all people initiatives deliver cultural change and enterprise-wide success., • Proven ability to articulate complex insights clearly and persuasively, using data to build compelling narratives that influence stakeholders and drive action., • Performance oriented, delivering against organisational goals & tracking business impact., • Championing the TalkTalk culture with passion to drive transformational change. Behaviours and Attributes • Ability to think systemically and translate complex challenges into practical solutions., • Adapt and respond positively to organisational change and ambiguity, making positive use of the opportunity change management creates and demonstrating growth mindset., • A bias for action, laser focussed on timely delivery of milestones and positive outcomes., • High self-awareness, empathy and ability to navigate complex interpersonal dynamics with composure and resilience., • A proactive, problem-solving approach with excellent attention to detail and the ability to drive change effectively, handling unexpected challenges and complexity positively., • A collaborative, curious mindset with a solutions-focus continuous improvement outlook. What We Offer • Flexible hybrid working – with a minimum of 50% office (Manchester) presence to support teamwork and connection, • Collaborative office spaces designed for creative thinking and innovation, • Free on-site parking at our offices, • Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!), • Private healthcare for all employees, • Competitive pension scheme and performance-related bonus opportunities, • Free broadband for all employees, • Life event gifts – celebrating milestones like marriages and births, • Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations, • Salary sacrifice scheme – save on dental, gym, and more, • Big retail and leisure discounts, • 3 paid volunteering days a year – because making a difference matters to us too

DigitalMarketingSpecialist|Manchester|CompetitiveSalary Hours: Monday - Friday: 8:00 am - 4:00 pm | Every other Saturday: approximately 9:00 am - 12:00 or 1:00 pm Are you a creative digital marketer ready to take the wheel and drive real impact? Our client, one of Manchester's leaders in vehicle transformation, is looking for a Digital Marketing Specialist who can boost online visibility, create standout campaigns, and keep customers engaged from first click to final handover. This is a varied role where no two days are the same, you'll balance hands-on digital marketing with frontline customer engagement , helping to shape the growth of exciting automotive brands. Key Responsibilities of our Digital Marketing Specialist Digital Marketing (Primary Focus) Plan & execute multi-channel strategies across Google Ads, SEO, social media, and website content to grow brand visibility and online e-commerce seales. Manage PPC campaigns, drive SEO enhancements, and optimize paid advertising performance. Oversee website updates, UX enhancements, and e-commerce store management. Create and schedule engaging content, including photos, videos, stories, and reels. Expand product and services reach work to increase the volume of brands/products featured on the e-commerce store ('Shop Car Parts & Accessories'). Monitor campaign effectiveness, provide data-driven insight, and recommend improvements for continuous growth. Administrative & Customer Service (Secondary Focus) Respond promptly to emails and calls, especially from the previous day or weekend. Assist during customer car drop-offs, reviewing the diary and explaining upcoming service tasks. Support car collections, offering handovers and summaries of work done. Order essential stock, parts, or tools needed for incoming jobs. Provide general day-to-day administrative assistance to maintain seamless operations. What We're Looking For Proven experience in digital marketing, with a strong skill set across Google Ads, SEO, social media, e-commerce and website management. Highly organised, with the ability to balance impactful marketing initiatives and reactive admin tasks. Excellent written and verbal communication, with the ability to engage with customers and team members alike. Creative mindset, proactive with ideas to keep the brand dynamic and fresh. Passion for cars and vehicle customisation is a significant advantage. Digital Marketing Specialist Beneifts: A competitive salary package. A pivotal role shaping the growth of two brands Hands-on work across marketing, customer service, and admin ensuring you're never short of variety. Involvement in a company known for premium craftsmanship, customer satisfaction, and a loyal fanbase. Why us? You'll be joining a business praised for its exceptional vehicle work, personable service, and attention to detail. Whether it's a full vinyl wrap, paint protection film, fleet branding, or accessories, our client ensures every job leaves the bay looking flawless and clients leave thrilled! BBBH34406 TPBN1_UKTJ

Own insight team data management processes - ensuring all nightly data processes are maintained and enhanced to support business needs. Seek out opportunities to identify new valuable data sources and centralise new data feeds within the insight team function. As part of the Insight Team you will be

Lead Product Owner Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are currently recruiting for a Lead Product Owner to take a lead on our product development activities and optimisation of end to end customer journeys across one of our core value streams. You will build, own and drive our product strategy as well as leading a high performing Product team. What you’ll do: • Build and own the product strategy and roadmap for our value stream, using customer-centric product techniques to identify and tackle product problems., • Be an outstanding people leader who motivates and leads product squads to build brilliant customer experiences, drives innovation and upskill on agile mentality, practices and delivery., • Lead our product discovery and collaborate very closely with the Customer team on user research and customer testing to bring the voice of the customer into the Agile squads., • Take accountability for the product backlog by creating, prioritising and clearly communicating initiatives, epics, user stories & acceptance criteria to deliver maximum value., • Drive an approach to product development that is strongly data and insight driven, using methods such as prototyping, user testing and A/B testing., • A passion for product development and people. You will have led agile product teams to build and deliver products that meet and exceed customer needs., • Experience of creating, owning and driving product strategy with end-to-end product delivery at a senior level. You'll have a strategic approach with both business vision and the customer at the heart of everything you do., • A data driven approach with excellent analytical and problem-solving skills. You will know how to get the best from analytical tools to support data driven decision making., • Someone who can build strong, long lasting business relationships and who can confidently challenge and influence colleagues of all levels., • Competitive salary that reflects your skills, experience and potential., • Discretionary bonus scheme that recognises your hard work and contributions to esure’s success., • 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday., • Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances., • Company funded private medical insurance for qualifying colleagues., • Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members., • We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources., • Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities., • Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues., • We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work., • And much more; See a full overview of our benefits here ___ We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

Resolving customer issues/needs across telephony and digital channels and providing insight on customer issues back into the Digital Transformation Team. Educating customers on how to use their digital insurance technology and functionality; seeking technical guidance as required and maintaining Bup

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