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Field Sales Consultant – Your Way – Home/Field Based – Canary Wharf Up to £40,000 with fantastic bonuses, company car or car allowance & home-based contract & excellent company benefits Here at Brakes, we have ambitious growth plans and are launching a brand new offering called ‘Your Way’ within our Independent Sales business. As a Your Way Field Sales Consultant you’ll be responsible for winning and maximising business in your very own dedicated neighbourhood of just one square mile. This is a bespoke opportunity, that no other business is currently offering! So, if you want to be part of something new and exciting, and you love being out on the field, WHILST having the opportunity to grow in your career, what are you waiting for? So, what will you be doing? You’ll solely be responsible for the success of your own local neighbourhood by achieving the following; • Research your target audience and opportunities in your neighbourhood, • Build and leverage strong customer relationships with your local neighbourhood and community through constant selling, face to face meetings and understanding the customer needs, • Onboard new customers effectively & successfully whilst ensuring close working relationships with existing accounts and track activity using salesforce, • Work closely with your distribution partner/ driver for your neighbourhood to create a strong team for the community, • Deliver profitable volume growth and hit targets In return we offer a competitive base salary along with fantastic bonus potential, a home/field- based contract, company car, additional holiday purchase options to top up your annual leave and award- winning products at virtually cost price. In addition, you’ll have the opportunity to further enhance your skills through our industry leading Learning & Development programmes and with a salesforce of over 500 people, progress into a vast range of commercial roles to really develop your career.

Strategic Account Director - National Strategic Account Director Competitive salary plus company bonus structure and benefits package Candidate to be London based. Introduction This is far from an ordinary role. We're talking about a fast-moving, constantly evolving portfolio where big-picture thinking meets meticulous operational delivery. It's a mandate to lead transformation, elevate hospitality standards, and deliver soft services excellence across a complex, multi-site environment. We're seeking a strategic powerhouse. As Strategic Account Director, you'll provide commercial and strategic leadership across a combined management account spanning London and UK locations. You'll bring a hospitality-first mindset, operational credibility, and the ability to unify multiple service lines into one seamless client and customer journey. Are you a leader who thrives on operational precision, instinctively spots growth opportunities, and drives performance with confidence, all while staying bold, strategic and brilliantly human? Main Responsibilities • Provide strategic leadership across catering, hospitality, cleaning and facilities services, delivering an integrated and consistent model across all sites exceeding expectations, not just meeting them., • Build and cultivate trusted executive-level relationships with senior client stakeholders through transparency, insight-led performance reporting and robust governance., • Lead financial, performance and strategic review forums with clarity and authority, driving accountability and continuous improvement., • Take full ownership of the P&L, commercially sharp, agile in approach, and always alert to risk and opportunity., • Accelerate business growth and performance with pace and precision knowing when to pivot, when to drive momentum, and when to step in decisively., • Champion culinary, workplace & total facility operational excellence consistently across portfolio, • Ensure rigorous contract discipline, driving compliance, governance and consistent operational excellence., • Act as the primary senior liaison for key clients, building trusted, high-impact stakeholder relationships at every level., • Inspire & lead the team to deliver consistent service & premium hospitality, • Proven operational leadership, experienced in managing large, complex, multi-site contracts across catering and total facility management., • A strong hospitality background with a genuine passion for food, service and customer experience., • A strategic thinker who can operate at altitude while confidently diving into the detail when it matters most., • Naturally innovative, with the drive and discipline to turn ideas into measurable impact., • A leadership style that balances accountability with authenticity, creating high-performing, motivated teams., • A committed people developer who coaches, challenges and inspires., • Demonstrable success delivering commercial growth across multi-service portfolios., • Full P&L ownership experience, underpinned by sound financial judgement and commercial rigour.

Anaplan is looking for a dynamic PRESALES PLATFORM SECURITY ARCHITECT to become a vital part of our PRE-SALES team to support the EMEA region. Join the energy and come be part of the momentum! This is an exciting opportunity to join a high-impact pre-sales team, where you'll lead technical discussions with prospective customers and guide them through topics like platform architecture, security, data integration, and compliance. As a trusted advisor, you'll help clear the path for IT approval and support the broader sales process. You will work cross-functionally with Account Executives, Product Management, and Security teams to align technical solutions with business value. This role is ideal for someone who loves solving complex challenges, thrives in collaborative environments, and is passionate about showing how technology can drive meaningful outcomes. If you enjoy innovative tech, fast-paced sales environments, and being a go-to resource for customers, this role offers strong earning potential and clear career growth. Insight on your Impact ·Interpret and align client IT/security needs with our platform’s capabilities. ·Explore and share information on key technical topics to alleviate concerns and attain customer IT / security signoff. ·Act as an effective communication bridge between technical teams and business units, for the prospect and for Anaplan. ·Work closely with Sales, Product Management, Customer Success, and other teams to ensure technical alignment with sales strategies. Your qualifications, your influence To be successful in the role, you must possess the following skills French language fluency is a requirement. ·Native English and French speaker, with excellent verbal and written communication skills · Comfortable leading a technical conversation with a small group (5 to 15 people). · Clearly convey technical concepts to both technical and non-technical audiences. · Able to comfortably adjust your communication style to your audience’s level and needs. · Strong problem-solving and customer-centric mindset. · Experience in technical pre-sales, technical consulting, or similar roles. · Background in technical implementations, engineering, network/server administration, or ETL (a plus). · Experience with enterprise planning software or similar solutions. · Involvement in technology-driven business transformation projects. · Technical certifications are highly regarded. ·Strong collaborator, problem-solving, and people skills. ·Experience with data integrations / architecture (SAP S/4HANA, ETL, and REST API) ·Similar roles (Level 1 / Level 2 Technical Support, Post-Sales InfoSec Consulting) ·Willingness to travel occasionally (as needed). ·A bachelor’s degree is preferred.

Data Scientist / Applied AI – Fintech Lending London / Hybrid We’re working with an exciting London-based fintech lender looking to hire a commercially minded Data Scientist / Applied AI professional to help turn a strong data foundation into real business insight, better decision-making and smarter internal processes. This is a brilliant opportunity for someone who enjoys solving real business problems with data, rather than sitting purely in a research-led environment. You’ll work closely with senior leadership, helping shape how data science and AI can support pricing, customer understanding, process improvement and internal efficiency across the business. The business has already built strong core data foundations and is now looking for someone who can take that further — identifying opportunities, building solutions and delivering practical value. The role will involve: • Using data to improve commercial decision-making, • Supporting pricing analysis and helping the business better understand customer value, • Building insight-driven solutions around customer behaviour and performance, • Identifying opportunities to improve internal processes through data and AI, • Leveraging both traditional data science techniques and newer AI tools/workflows where appropriate, • Working closely with the CTO, CEO and Head of Operations on business-critical problems, • Taking ownership of problems from idea through to solution What they’re looking for: • Around 3–5 years of commercial experience in Data Science / Applied AI / advanced analytics, • Strong Python skills, • Solid grounding in traditional data science and statistical thinking, • Experience working with modern data environments / warehouses, • Ability to work independently and operate as a genuine self-starter, • Strong communication skills and the ability to engage with senior stakeholders, • Commercial mindset — someone who enjoys solving business problems, not just technical ones, • Fintech, lending, credit, risk or broader financial services experience would be highly beneficial Ideal profile: This role would suit someone who is likely in their second or third move and has already built strong hands-on experience in a commercial environment. The ideal person will be technically strong, curious, pragmatic and excited by the chance to shape how data science and AI are used in a growing fintech business. Why this role? • Opportunity to work directly with senior leadership, • Chance to help define and build the data science capability in a scaling business, • Real ownership and visibility, • Strong blend of commercial impact, technical challenge and autonomy, • Opportunity to work on meaningful problems in a data-rich fintech environment If this sounds of interest, please apply or get in touch directly for a confidential conversation.

Storefront Engineer – Shopify UK | Hybrid | Full-time | £45–50k DOE The Role The Storefront Engineer will take ownership of the company’s Shopify storefront and work closely with the Growth team on feature development, conversion rate optimisation (CRO) experiments and improvements to the underlying codebase. This role suits someone who enjoys identifying opportunities to improve performance, testing new ideas and contributing to growth initiatives rather than simply executing tasks. There will be significant scope to influence storefront performance, architecture and experimentation processes. Working Approach The company treats its storefront as a product and runs continuous experiments to improve performance and conversion. Engineering and Growth collaborate closely to launch ideas quickly, measure their impact and iterate. Key Responsibilities • Own and develop the front end of the Shopify storefront, building and deploying new features., • Collaborate with the Growth team to design, implement and analyse CRO experiments including A/B tests, landing page variations and funnel improvements., • Implement and maintain analytics tracking to measure marketing and experiment performance across the funnel., • Translate design and growth concepts into high-quality front-end experiences., • Continuously optimise performance and page speed with a focus on Core Web Vitals., • Explore AI-assisted development tools and automation platforms to improve development workflows and support marketing automation., • Contribute ideas for experiments, improvements and new features that could drive conversion and growth., • Maintain clean, scalable front-end code and contribute to improving the overall codebase. Potential Projects (First 6–12 Months) • Deliver custom website features designed to improve conversion rates, • Develop landing page frameworks to enable faster experimentation, • Improve storefront performance, SEO and page speed, • Expand analytics tracking across the customer journey, • Reduce reliance on third-party apps by building lightweight internal solutions Candidate Requirements • 2–4 years of experience building production front-end web applications, ideally within ecommerce or direct-to-consumer environments, • Shopify experience is preferred, although strong front-end developers willing to learn the Shopify ecosystem and Liquid are encouraged to apply, • Strong foundations in HTML, CSS and JavaScript, with experience working in Git-based workflows, • Experience implementing or contributing to CRO experiments and testing backlogs, • Interest in AI development tools and automation within development workflows, • Strong attention to detail and good instincts for UX and conversion optimisation, • Comfortable working in a collaborative, fast-moving environment where engineering and growth teams work closely together Desirable Experience • Experience with HubSpot and other DTC martech tools., • Exposure to Tracklution and event-based analytics setups., • Experience with marketing automation or no-code / low-code tooling, • Personal interest in design-led consumer brands, culture or lifestyle products Working Arrangements Hybrid working is supported, with team members typically expected to spend 2-3 days per week in the office to collaborate closely with colleagues and gain insight into customer behaviour and feedback. Package • £45,000–£50,000 depending on experience, • Company pension, • 25 days holiday plus bank holidays, • Staff product discount, • Equity package, • Opportunity to contribute to the growth of a premium consumer brand Diversity & Inclusion The client is committed to building a diverse and inclusive workforce and welcomes applications from individuals of all backgrounds. All qualified applicants will receive consideration regardless of race, religion, gender identity, sexual orientation, disability, age or background.

Senior Azure SaaS Reliability & Support Engineer Kingston upon Thames / Hybrid £85,000 + bonus + benefits We’re hiring a Senior Azure SaaS Reliability & Support Engineer for a growing UK technology business with a customer-critical Azure-hosted platform. This is a hands-on role for someone who enjoys getting under the skin of live SaaS environments, diagnosing issues properly, and improving reliability before customers even notice there is a problem. This is not a pure DevOps or cloud build role. We’re looking for someone who can investigate production issues, trace root cause, work across application and infrastructure layers, and help reduce recurring incidents through better monitoring, automation and operational insight. What you’ll be doing • Investigating complex application and infrastructure issues in Azure, • Troubleshooting production incidents using logs, telemetry and diagnostics, • Supporting customer environments across single-tenant and multi-tenant deployments, • Identifying recurring problems and driving permanent fixes, • Building or improving monitoring, alerting and automation, • Working closely with support and development teams on code-level and environment-related issues, • Reporting findings and recommendations clearly to stakeholders What we’re looking for • Experience in third-line support, SRE, cloud operations or application support, • Strong Azure experience in a live SaaS / software environment, • Strong troubleshooting and root cause analysis skills, • Experience with Application Insights, Azure Monitor, Log Analytics and KQL, • SQL skills for investigation and remediation, • PowerShell and/or C# scripting, • Experience supporting .NET / C# applications is highly beneficial, • Strong communication skills and the ability to explain technical issues clearly, • Someone hands-on, proactive and comfortable operating independently Package • Salary up to circa £85,000, • Bonus, • Private medical, • Additional benefits Location Hybrid role with 2 days per week in Kingston upon Thames NON-NEGOTIABLE This is a strong opportunity for someone who wants to move away from being just another cog in a large function and instead take real ownership of reliability across a live customer platform. To apply or find out more, get in touch.

Senior Technical Account Manager (BMS) London | Hybrid | £55,000 – £65,000 + strong benefits | 4-day week Do you understand how buildings really operate behind the scenes? Do you enjoy combining engineering insight with client-facing commercial impact? Would you like a 4 day week!?! A fast-growing, award-winning smart-buildings technology company is hiring a Senior Technical Account Manager to help major property owners optimise building performance using advanced analytics and real-time data. Backed by significant recent investment and working with leading commercial portfolios, universities and public institutions, the business is experiencing strong growth driven by net-zero targets, smart building adoption and AI-enabled operational efficiency. This role sits at the intersection of building services engineering, customer success and sustainability impact. Why Join • Genuine opportunity to shape performance outcomes across large building portfolios, • Work for a purpose-driven scale-up delivering measurable energy and carbon reduction, • 4-day working week supporting work–life balance, • Exposure to enterprise clients and senior stakeholders, • Fast-growing tech environment with strong investment backing and product innovation, • Collaborative, supportive and sociable team culture The Role • Own the full lifecycle of key customer accounts, from onboarding through to renewal and growth, • Act as the technical interface between engineering teams and client stakeholders, • Analyse HVAC, metering and building control performance to drive optimisation, • Deliver training, insights and ongoing advisory support to ensure platform adoption, • Lead regular performance reviews and identify opportunities to expand contracts, • Translate technical data into clear commercial and operational recommendations, • Support continuous product improvement through structured customer feedback, • Help deliver tangible outcomes in energy efficiency, occupant comfort and maintenance strategy The Profile • Strong experience in technical account management or building services engineering, • Deep understanding of BMS systems — particularly Niagara (essential), • Solid knowledge of HVAC systems, controls strategies and energy optimisation, • Experience with integration protocols such as BACnet, Modbus or similar, • Comfortable engaging senior stakeholders while maintaining technical credibility, • Highly organised, analytical and naturally inquisitive, • Motivated by purpose, sustainability and real-world performance impact, • Degree or HNC in Building Services Engineering (or similar) advantageous Package & Benefits • Salary typically £55k–£65k depending on experience, • 4-day working week (30 hours), • Flexible hybrid working model, • Matched pension contribution, • Enhanced holiday allowance, • Employee wellbeing and assistance support

About Us Every business needs to know who they’re really working with whether it’s suppliers, investors, partners, or third parties. At Xapien, we’re reinventing how organisations do that, combining speed, scale and accuracy with cutting-edge AI. Since 2018, we’ve grown from a deep-tech startup to a global player in AI-driven due diligence and risk intelligence. 2024 was a landmark year as we closed a $10M Series A, earned recognition in the Chartis RiskTech100® and Everest Group’s Leading 50™, and expanded our products, markets and customer base. 2025 was even bigger: With new regulations, rising compliance pressure and growing reputation risks, organisations everywhere are demanding smarter, faster ways to work and they’re turning to us. Customers worldwide from global law firms and private banks to universities and nonprofits rely on Xapien to turn days of manual research into trusted insights, delivered in minutes. Our momentum so far Customers in a diverse range of industries, with particular growth in wealth management, financial services and supply chain onboarding. Demand accelerating beyond our UK headquarters, across multiple continents with new customers in the Middle East, Asia, and Oceania. Why this is an exciting time to join This isn’t just another tech role; it’s an opportunity to shape the future of the due diligence industry with a market-leading product trusted by global organisations. Whether you’re in marketing, communications, sales, or finance, you’ll play a critical role in driving growth, building credibility, and defining how we connect our product to a rapidly evolving market. We’re scaling fast with more customers, more releases, and bigger regulatory and market challenges. Expectations are rising, due diligence now means real-time insight, delivered efficiently and with impact. You won’t just be executing campaigns, closing deals, or managing numbers, you’ll be influencing strategy, optimising processes, and helping position a brand that’s setting the new standard for trust and transparency. For people who love learning, innovating, and making an impact that matters now is the moment to be a part of Xapien. The Role We're hiring a Staff Backend Engineer to join our engineering team in a high-impact technical leadership role. You'll work on our most challenging technical problems, own parts of our platform's architecture, and help shape the technical direction of our backend stack. Our tech stack centres on Go microservices, with Temporal workflows and MongoDB running on Kubernetes in GCP. You'll work with modern patterns including event-driven architectures, gRPC and REST APIs, and comprehensive observability with Grafana Cloud. We're an AI-native engineering team. We use Claude Code daily and we're investing heavily in AI-assisted development as a core part of how we build software — not as an experiment, but as a first-class engineering practice. We want engineers who are excited about this and who have ideas about how to push it further: how to decompose work for AI agents, how to maintain quality at higher velocity, and how to help an entire team get dramatically more productive with these tools. You'll take technical ownership of major domains within our platform — whether that's our Investigations pipeline (web scraping, data provider integrations, LLM-powered analysis) or our Core App systems (user journeys, features, and configuration). You'll be a technical authority, establishing patterns that others follow and driving initiatives that span multiple teams. What You'll Do • Own the technical direction and architecture for parts of our platform, • Design and build complex backend services and systems that scale, • Drive technical decisions that affect multiple teams, • Establish patterns, standards, and best practices that others will follow, • Shape and evolve our AI-assisted development practices, setting the standards for how the team works effectively with AI tooling, • Use AI tooling to multiply your own output and help the wider team do the same, rethinking how engineering work is planned, decomposed, and delegated, • Lead complex technical initiatives from design through implementation, • Identify and address systemic technical challenges across our backend, • Set the standard for high-quality code, whether written by hand or with AI — knowing when to trust, when to intervene, and what good looks like either way, • Mentor engineers across the organization, raising the technical bar, • Balance technical excellence with pragmatic delivery, • Influence technology choices and architectural direction, • Collaborate with engineering leadership on technical strategy, • Build new systems and features while improving our existing architecture What We're Looking For Essential • 10+ years of professional software engineering experience, • Strong backend engineering fundamentals — we use Go, but we're hiring an engineer, not a language specialist. If you're excellent and haven't written Go before, that's fine., • Proven track record of designing and owning large-scale systems, • Strong experience with distributed systems, event-driven architectures, or similar complex systems, • Deep understanding of databases, particularly MongoDB or similar NoSQL systems, • Extensive experience with microservices architecture and inter-service communication, • Expert-level understanding of containerization (Docker) and orchestration (Kubernetes), • Experience working with AI coding assistants (Claude Code, Copilot, Cursor, or similar) as a core part of your development workflow, with a perspective on how to get the most value from them, • Experience establishing technical standards and patterns across teams, • Strong architectural thinking with ability to balance trade-offs, • Track record of mentoring and developing other engineers, • Ability to drive technical initiatives with minimal guidance, • Experience influencing technical direction at an organizational level, • Excellent communication skills with ability to articulate complex technical concepts Highly Desirable • Experience with Temporal or similar workflow orchestration systems at scale, • Deep knowledge of event streaming platforms like Kafka, • Experience with LLMs and AI integration (particularly for Investigations team), • Experience driving AI tooling adoption and practices across an engineering team — establishing shared conventions, measuring impact, and helping engineers level up, • Background in SaaS platforms or B2B products at scale, • Expert-level knowledge of observability tools (Grafana, Prometheus, etc.), • Deep understanding of authorization patterns, security, and multi-tenancy, • Experience with protobuf and gRPC Our Tech Stack • Languages: Go, • Databases: MongoDB, • Messaging & Orchestration: Temporal, Kafka, • APIs: REST, gRPC, protobuf, • Infrastructure: Kubernetes, GCP, • Observability: Grafana stack, • AI/ML: LLMs (OpenAI, Gemini), RAG systems, • Development Tools: Claude Code, AI-assisted development workflows What Success Looks Like In your first 6 months, you will have • Owned and driven a significant technical initiative to completion, • Established new patterns or improved existing ones across teams, • Mentored multiple engineers, visibly raising technical standards, • Contributed to architectural decisions, • Been recognized as a technical authority in your domain, • Made measurable improvements to system reliability, performance, or scalability, • Influenced the technical direction of our backend platform, • Helped evolve our AI-assisted engineering practices, contributing to how the team gets more value from our tooling Here’s our promise to you • We are going to work with you - to build a rewarding and fulfilling career with the opportunities, challenges and resources you need to do you your best work., • We succeed together- you will own a meaningful part of the business through our employee shares & equity programme., • Private health insurance to keep you in tip-top condition., • Life Insurance – let's hope nobody ever needs this!, • Unlimited holidays – yes, it really is uncapped – take the time you need, when you need it., • Everyone is learning, developing and challenging themselves so we have a £1k professional development fund per year if you want to learn new skills, even new things outside of work., • Most importantly of all, we will work with you, to help you realise your fullest potential, always.

Who We Are: This role is being hired into Cingularity a division of IMG Studios who are specialists in bespoke live video networking and production solutions. Cingularity operate at each stage of the remote production workflow, delivering quality network designs and primary distribution services to premium broadcast networks and sports rights holders globally. Please follow this link to understand more about Cingularity’s work: ___ IMG acquired Cingularity in September 2022 to provide the expertise to guide IMG’s remote production evolution toward a hybrid model of fibre, satellite, cloud and IP. IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. Working Conditions: Permanent, London - Hanbury St, Spitalfields Shift Work Patterns, including weekend work What You'll Do: To provide expert technical support, monitoring, and maintenance for Cingularity's global network and video services, ensuring flawless delivery of live broadcast content. The TOC Network Engineer plays a critical role in the 24/7 Technical Operations Centre (TOC), proactively identifying and resolving issues, implementing solutions, and contributing to the continuous improvement of Cingularity's services. This role requires a potent blend of technical expertise, customer service skills, and the ability to perform under pressure in a live broadcast environment. Key Responsibilities Operational Support & Team Contribution: • Proactively monitor the Cingularity Network, associated systems, and video services using monitoring tools (e.g., Nimbra Vision, Zabbix, Grafana, Mult viewers and Transport-Stream Probes)., • Participate in team rotas utilising hybrid follow the sun model, ensuring 24/7 monitoring, support, and maintenance coverage., • Contribute to a culture of high performance, collaboration, continuous learning, and customer focus within the TOC team., • Execute live transmissions, including routing, check-in, monitoring, and check-out procedures, ensuring flawless service delivery., • Provide direct customer support via phone and email, address service issues, bookings, and other inquiries, and collaborate with partners and suppliers as needed., • Proactively identify and address potential issues before they impact service delivery., • Resolve network and service issues, working from initial investigation to final resolution, isolating the cause, and minimising impact., • Log, analyse, and act upon all incidents promptly, contributing to incident reports and root cause analysis., • Assist in the development and maintenance of incident management and disaster recovery plans., • Contribute to reviewing, refining, and documentation of TOC workflows, processes, and procedures., • Maintain accurate records of network configurations, service documentation, and incident logs., • Assist in the implementation of bespoke customer solutions, working alongside project management. This includes:, • Device configuration and testing., • Network and service documentation., • Installation and commissioning., • Contribute to core network development, maintenance, and upgrading of the Cingularity DTM and IP Networks., • Support video system development, maintenance, and upgrading for baseband and IP systems, including encoders, decoders, and routers., • Contribute to evaluating new technologies, tools, and systems to improve TOC capabilities. You Have These: Essential: • Proven experience as a Network Engineer or Broadcast Engineer with excellent network knowledge., • Strong knowledge of Broadcast environments and workflows., • Familiarity with maintaining and operating transmission equipment, including encoders, decoders, and video routers., • In-depth knowledge and experience of TCP/IP Stack, including switching, routing, and multicast., • Proficiency in Office 365 or G-Suite, with excellent working knowledge of Excel or Google Sheets., • Excellent interpersonal, written, and oral communication skills., • Proven record of providing an exceptional customer experience., • Excellent attention to detail and the ability to remain focused under pressure., • Proven analytical and problem-solving skills., • The ability to follow and develop operational processes to a high standard., • Drive to build their knowledge and skills on existing and emerging technologies., • Self-motivated and organised individual., • Flexibility to work unsociable hours as required to cover sporting events. Advantageous: • Knowledge of the Net Insight portfolio, including experience on the MSR platform, is highly advantageous., • Experience with standard routing protocols such as OSPF and BGP., • Experience in video and audio encoding technologies and parameters., • Knowledge of fibre optical technologies with experience in deployments and troubleshooting., • Proficient in Windows and Linux operating systems. Added MacOS., • Experience with booking systems and/or automation systems., • A degree in engineering, telecommunications, or a related field., • Python scripting experience. Unusual Challenges • International travel will be required at least once a year to support our global team., • The TOC Network Engineer must be able to manage the pressure of a live broadcast environment, where even minor technical issues can have significant consequences., • Cingularity operates a hybrid follow-the-sun support model, and this role's working hours are on an evolving shift pattern. Engineers do not work hours between 00:00 and 07:00. TKO EEO Statement: TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our ___. For information regarding Terms of Use for this and other TKO websites, please review our ___

Head of Data, AI and CRM - £120-150k London (Hybrid) 2-3 days onsite | Permanent | Senior Leadership Role A luxury retail brand are investing heavily in Data, CRM and emerging AI capability to support international growth, deepen customer relationships, and strengthen commercial and operational decision-making. This is a senior delivery leadership role, sitting at the heart of Customer Growth & Engagement, Digital Commerce and Auctions, and Logistics. The focus is practical and outcome-led: taking strong foundations and turning them into trusted, embedded capability used day-to-day across the business. The Opportunity You will own the delivery and adoption of enterprise data, CRM and AI initiatives across customer, product, trading, logistics and finance. This is not a research role and not a pure strategy role. It is a hands-on senior leadership position where success is measured by adoption, quality, predictability of delivery, and measurable commercial outcomes. What You Will Be Responsible For • Leading delivery of enterprise data capability across the organisation, • Ensuring data is governed, consistent, accessible and trusted, • Building analytics and reporting aligned to business priorities, used routinely by leadership teams, • Owning the evolution of CRM to support marketing, account management and customer service, • Ensuring CRM reflects real customer journeys and commercial processes, • Enabling more tailored engagement across different customer segments, • Introducing AI and automation where it improves forecasting, productivity, insight or customer experience, • Ensuring AI is proportionate, governed and aligned to brand and regulatory context, • Driving adoption by embedding capability into everyday workflows, • Owning programme governance across the delivery portfolio, • Managing third-party delivery partners with clear expectations on pace, quality and outcomes What We Are Looking For • Senior experience delivering data, analytics and/or CRM capability in a customer-centric organisation, • Strong commercial judgement, with the ability to link insight to outcomes, • Comfortable operating across marketing, sales, operations and senior leadership, • Calm, structured delivery leader with sound judgement and high accountability, • Strong stakeholder management, governance and benefit realisation discipline What Success Looks Like • Insight is trusted and routinely used, • CRM is embedded in everyday customer activity, • AI capability is practical, proportionate and effective, • Delivery is predictable and well controlled Why This Role This is a rare chance to lead delivery of data, CRM and AI in a business where customer relationships are central, and where the organisation is committed to making these capabilities genuinely usable, not theoretical.

Role : Lead Engineer (I) Reporting To : Chief Technology Officer Salary : £100,000 - £120,000 dependent on experience Working Location : Hybrid/ London (2 days a week on site at our Old Street office) PropTech | SaaS | Software Development 🏢 About Searchland Searchland is a high-growth, B2B prop-tech company transforming how businesses and individuals access and leverage property data. Our platform empowers property developers, land agents, architects, and planners with real-time insights, helping them make smarter, data-driven decisions when acquiring and developing land. In just five years, we’ve built one of the UK’s most advanced property data pipelines, integrating thousands of data sources and processing terabytes of information with less than 24-hour latency. Our cutting-edge platform is shaping the future of property intelligence. About The Role We’re looking for a Lead Full-Stack Engineer who will combine deep technical ability with strong leadership and architectural oversight. You will drive technical excellence across the organisation, mentor and develop engineers, and help shape the long-term direction of Searchland’s platform. This is a hands-on role - expect to contribute to the codebase daily - but also a highly strategic one. You will influence product direction through technical insight, guide multidisciplinary squads (engineering, data, design), and help build and scale a high-performing engineering organisation. 🎯 What You’ll Do • Technical Leadership & Architecture, • Provide architectural oversight across frontend, backend, data infrastructure, and platform components, • Set engineering standards and champion best practices in reliability, scalability, and maintainability, • Lead complex technical design discussions, ensuring trade-offs between speed, scope, and scale are well balanced, • Shape Searchland’s technical roadmap in partnership with product and data leaders, • Team Leadership & Mentorship, • Mentor senior and mid-level engineers, supporting growth through coaching, pairing, and design reviews, • Support multidisciplinary collaboration across data, design, and product teams, • Delivery & Hands-On Engineering, • Lead by example with high-quality contributions across the full stack, • Develop performant, accessible front-end features using React (Vite) + Tailwind, • Design and ship scalable APIs using Node.js, Express, and tRPC, • Maintain and improve PostgresQL database and query performance, • Work closely with our data team to evolve Elasticsearch-driven architectures, • Own delivery of complex projects from discovery through deployment and monitoring, • Cross-Functional Impact, • Translate complex technical challenges into clear, actionable insights for non-technical stakeholders, • Proactively identify opportunities to improve product performance, reliability, and developer experience 🌟 You Are An experienced engineer who has led teams or initiatives and thrives on pairing technical depth with leadership impact. You think holistically - systems, teams, product - and you influence through clarity, pragmatism, and strong delivery instincts. You likely bring: • A proven track record leading engineering initiatives or teams in a high-growth environment, • Strong communication skills and the ability to influence product direction through technical framing, • Experience mentoring engineers and helping teams deliver high-quality software at pace, • Comfort working with data engineers, designers, and product managers in multidisciplinary squads, • A proactive, ownership-driven mindset 🎯 Essential Experience • Right to work in the UK, • 7+ years in software engineering with at least 2–3 years in a lead, staff, or senior-plus role, • Demonstrable experience building and scaling SaaS platforms, • Experience leading technical architecture or system design initiatives, • Frontend: React (Vite), Tailwind, • Backend: Node.js, Express, tRPC, • Databases: PostgreSQL, Elasticsearch ➕ Desired Experience • Working in PropTech or data-heavy product environments, • Prior experience building or scaling engineering teams, • Familiarity with UK planning, property, or geospatial data 🤝 Interview Process • Initial introductory call with our HR Team, • Pre prepared technical task (React + Tailwind + tRPC + PostgreSQL) with a walkthrough & system design interview with a Senior Engineer, • Final interview with the Chief Technology Officer 🌟 Why Join Us? • Flexibility: Hybrid working with two days in our Old Street office, • Wellbeing & balance: 25 days holiday + bank holidays, your birthday off, Christmas office shutdown, and a HealthShield employee cash plan including dental, • Growth & development: Learn across onboarding, customer engagement, and project work, with mentoring and clear opportunities to progress in SaaS., • Tools & support: A MacBook and contribution to a home office setup, EMI scheme, and £500 per year personal growth fund., • Great culture: Free lunches and team socials (bake-offs, 3 Peaks challenge, staycations, holidays abroad when targets are hit) 🌍 Our Commitment to Inclusion We are committed to creating an inclusive, diverse workplace where every team member feels valued, heard, and empowered. If you need any accommodations during the recruitment process, we are here to support you. We welcome applications from all backgrounds, regardless of race, ethnicity, gender, sexual orientation, disability, age, religion, or any other characteristic. If you require any adjustments during the recruitment process, please let us know—we are happy to support you.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

ambitious AI company working on something genuinely hard: making AI that doesn't hallucinate, that's explainable, and that enterprises can actually trust. Our customers are in banking, insurance, accountancy — industries where getting it wrong really matters. We're looking for someone early in their sales career who's hungry, sharp, and wants to learn fast. You'll be one of the first people prospects ever speak to — running outreach, running discovery calls, and building real relationships with senior stakeholders in regulated industries. This isn't a role where you'll be handed a playbook and left to execute. You'll help shape it. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂'𝗹𝗹 𝗯𝗲 𝗱𝗼𝗶𝗻𝗴: → Building and qualifying pipeline across financial services and beyond → Running personalised outreach via LinkedIn, email and direct conversations → Booking and leading discovery calls with senior buyers → Feeding market insight back into the team to sharpen our messaging 𝗪𝗵𝗮𝘁 𝘄𝗲'𝗿𝗲 𝗹𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿: → 6–12 months in B2B sales, SDR/BDR or customer success → Confident communicator — written and verbal → Curious, resilient, comfortable with ambiguity → Bonus: experience in fintech, insurance or enterprise tech

Global Client Transformation Lead – Business Operations & AI Location: London (Hybrid) Required Skills & Experience • 20+ years of experience in transformation, digital, or enterprise program leadership, • Strong consulting or client facing experience with senior stakeholders‑facing experience, • Proven ability to define strategy and execute at scale, • Deep process expertise with the ability to identify transformation opportunities, • Hands‑on exposure to AI, automation, and RPA programs, • Strong program governance and execution discipline, • Excellent communication, executive presence, and stakeholder management skills, • PMP, CSM, SAFe, or Azure certifications., • Exposure to AI governance, model lifecycle management, or Responsible AI. Role Structure – Three Core Elements 1. Strategic Management & Client Leadership Act as the primary transformation partner for client leadership across Business Operations, Digital Transformation, and AI. • Define and own end-to-end transformation strategy for client accounts, including:‑, • Multi‑year transformation roadmaps, • Transformation charters and operating models, • Business cases, value hypotheses, and ROI models, • Shape and prioritize transformation initiatives across domains such as Quote to Cash, P2P, HRO, Manufacturing, Logistics, Sales Support, Supply Chain, Procurement, and F&A, Enterprise Standards, Customer Experience, et al, • Identify, structure, and position AI-led and digital opportunities aligned to client business objectives and contractual outcomes., • Lead executive level client interactions, including steering committees and transformation councils., • Influence decision making on scope, investments, tradeoffs, and sequencing in complex, matrix environments., • Represent HCL as a trusted advisor and transformation leader, strengthening long term client relationships and strategic positioning. 2. Techno Functional Execution & Value Realization Lead end-to-end execution of transformation initiatives, from discovery and design through deployment and steady state operations. • Own delivery of AI, automation, and process re‑engineering programs, ensuring:, • Clear scope and deliverables, • High quality execution‑quality execution, • Realization of committed business benefits, • Lead the deployment of solutions in areas such as Agentic AI, LLM-based technologies, low-code automation, RPA, workflow platforms, analytics, reporting, and COTS platforms., • Translate strategy into actionable execution plans, milestones, and measurable outcomes tied to productivity, efficiency, cost, and experience., • Partner closely with engineering, architecture, and operations teams to ensure:, • Technical feasibility and scalability, • Secure, compliant, and sustainable solutions, • Track, validate, and evidence benefits realization with the client., • Drive adoption of new processes and technologies through structured change management and enablement. 3. Program Management, Governance & Client Reporting Provide a single point of accountability for complex, multi-workstream transformation programs, ensuring predictable delivery against agreed outcomes. • Establish and operate client ready governance frameworks covering delivery cadence, risk and dependency management, and scope and change control., • Lead Agile and hybrid delivery models to drive visible, incremental progress across global and multi‑vendor teams., • Deliver clear, insight driven executive reporting—program status, risks, dependencies, and value realization—ensuring alignment between client expectations, delivery execution, and business outcomes.

Customer Insights & Market Research Analyst • 12-month contract, • £38,000 salary, • Hybrid working – 2–3 days in London A global technology organisation is hiring a Customer Insights & Market Research Analyst to support its international product marketing function. This role sits at the centre of commercial decision-making. You will take ownership of customer research projects and convert complex datasets into clear, actionable insights that directly influence product and marketing strategy across multiple regions. This is not a reporting role. It is a delivery role with visibility to senior stakeholders. Key Responsibilities • Own end-to-end delivery of customer research projects aligned to strategic priorities, • Design research approaches across quantitative and qualitative methodologies, • Build research briefs, questionnaires and discussion guides, • Analyse and synthesise data from multiple sources including primary research and behavioural data, • Translate findings into clear, commercially relevant insights and recommendations, • Present outputs to senior marketing and business stakeholders across regions, • 3+ years’ experience in customer insights, market research or agency-side research, • Demonstrated experience managing research projects end-to-end, • Strong capability in insight synthesis – not just reporting data, • Confident working with both qualitative and quantitative methodologies, • Ability to simplify complex datasets into clear, actionable outputs, • Experience working across international or multi-market environments, • Comfortable working with raw data where required, • Strong stakeholder engagement and presentation skills, • High visibility with senior stakeholders, • Direct impact on product and marketing strategy, • International scope Apply now with word document CV or email your CV direct to for immediate review.

£60,000 - £80,000 basic salary dependent on experience Quarterly bonus of up to 16% of salary per annum Location: Divided between our Chelsea showroom, client sites and some home working Contract: Full-time, permanent Reports to: Head of Sales and Customer Experience Status: New role Company Background Castrads is a premium cast iron radiator manufacturer and retailer operating across the UK, US, and EU. We are a Stockport-based manufacturer of cast iron radiators with showrooms in London and New York and a reseller network across the globe. Our clientele includes heating engineers, architects, designers, and heritage property owners who won't compromise on quality. Castrads radiators are specified for many of the world's most well-known buildings. Our model combines direct sales with a specialist reseller network, supported by deep technical expertise and bespoke specification support. We're a small, ambitious team running a customer-first business, and we are seeking an experienced manager to help us grow our business in our biggest market, the south of England. Role Purpose Drive sales performance across the South of England by combining strategic oversight with hands-on client engagement. This role requires an expert in sales strategy and team management who can back their instincts with data: analysing pipeline trends, identifying patterns in enquiry conversion, and using insight to allocate resource and prioritise opportunities effectively. Alongside the analytical dimension, this is an emphatically client-facing role, with a significant proportion of time spent out of the showroom — meeting with recurring clients such as high-end heating engineers and interior designers, visiting job sites, and building the relationships that generate repeat business. Our sales cycles are long and our client relationships longer; we're looking for someone who thrives in a considered, consultative environment rather than a high-volume transactional one. Key Responsibilities • Oversee all incoming sales enquiries for the South, triaging and allocating work to ensure each job is dealt with by the most appropriate team member., • Develop and execute a data-informed sales strategy for the southern region: setting targets, modelling revenue scenarios, and using pipeline analytics to drive growth., • Own the regional sales data: maintain accurate records, build and manage reporting models and dashboards, and translate data into clear, actionable insight for the Head of Sales and CX., • Identify patterns in enquiry volume, source, conversion rate and average order value to inform where time and resource should be focused — and where opportunities are being missed., • Spend significant time in the field: meeting plumbers, interior designers, architects and other recurring clients to deepen relationships and generate referrals., • Conduct or oversee site visits for complex or high-value projects, working alongside more junior colleagues where applicable., • Identify and pursue outbound sales opportunities, using data to prioritise lapsed client re-engagement and new business development., • Line manage the team of four, setting clear objectives underpinned by measurable targets and supporting regular performance reviews with data., • Collaborate with the Regional Sales Manager (North) to maintain a consistent approach to data and reporting across both regions., • Monitor regional sales metrics and present performance reports, pipeline analysis and forecasts to the Head of Sales and CX on a regular basis., • Represent Castrads at trade events, networking functions and client meetings across the South., • Work with the Marketing team to maintain a strong pipeline of case study opportunities from southern projects, ensuring completed work is captured and showcased., • Submit regular social media content opportunities to the Marketing team reflecting sales activities, client visits, project progress and life on the ground across the southern region. Key Skills & Competencies • Strong consultative sales skills with the ability to manage complex, high-value projects with extended sales cycles., • Analytical mindset with the ability to interpret sales data, identify trends and translate findings into strategic decisions — using whatever tools you work best in, whether that's Excel, Google Sheets, a CRM's reporting suite, or a BI platform., • Comfortable building, maintaining and interrogating data models, dashboards and forecasting tools without being dependent on a specific platform., • Solid grasp of the underlying principles of sales analytics: conversion rates, pipeline velocity, cohort analysis and forecasting., • Excellent relationship-building skills, particularly with trade professionals (plumbers, designers, architects) where trust is built over years, not transactions., • Ability to triage, prioritise and delegate effectively across a small team, using data to inform decisions rather than relying on instinct alone., • Commercial awareness and a sharp eye for identifying sales opportunities in both the numbers and the field., • Confident conducting site visits and providing technical guidance to customers., • Outstanding verbal and written communication skills, including the ability to present data clearly to non-technical colleagues., • Self-motivated with the ability to manage own time across showroom, field and home working. Person Specification Essential: • Full UK driving licence., • Excellent written English., • Proven sales management experience with a track record of meeting or exceeding targets (minimum 5 years) — ideally in a sector characterised by long sales cycles, considered purchase decisions, and high-value individual projects. This might include premium interiors, architecture, construction, heritage, bespoke manufacturing, or high-end trade supply., • A background in relationship-led, consultative B2B or B2C sales. Our sales process is measured in weeks and months, our client relationships in years., • Demonstrable experience using data and analytics to inform sales strategy and team performance — in any tool or platform. What matters is the analytical skill, not the software., • Experience managing and developing a small team., • Demonstrable ability to build and maintain long-term client relationships., • Confidence working autonomously across multiple settings (showroom, field, home). Desirable: • Experience in premium interiors, architecture, heritage buildings, or the heating and plumbing sector., • Existing network of contacts among interior designers, architects, or heating engineers in London and the South East., • Understanding of building science, heating systems or heritage architecture., • Familiarity with CRM platforms and an understanding of how to use CRM data to support pipeline management and forecasting. Working Pattern Full-time. A blend of showroom-based work in Chelsea, field visits to clients and job sites, and some home working. The role requires significant time spent out and about with clients. Occasional travel to our Stockport HQ for team meetings, with the potential for international travel to the US and across Europe. Reporting Structure Reports to: Head of Sales and Customer Experience

HEAD OF MARKETING Salary: £65,000 - £80,000 FTE/ per annum and DOE About Us Advanced Aesthetics Partners is an exciting platform partnering with leading medical aesthetics clinics across the UK to support and grow their businesses. Founded in 2022 we are a rapidly growing alliance platform of elite aesthetics brands, fuelled by a culture of growth, excellence and care. Our model is built around enabling clinic owners to focus on delivering high-quality, doctor-led care and clinic innovation, while we provide the infrastructure, investment, and expertise to drive sustainable growth. We work closely with our partners to preserve their brand, maintain medical autonomy, and unlock long-term value. Our central marketing function is a relatively new but rapidly evolving department with a fantastic team, central to how we scale our clinic network and elevate patient experience. We are now looking for a full-time (40 hours/5 days per week), permanent Head of Marketing to lead this function and play a key role in our next phase of growth. The Role This is a unique digital role and Head of Marketing opportunity to define and deliver a group-wide marketing strategy across a growing portfolio of clinic brands with three key attributes; running our digital/performance marketing efforts, improving commercial performance, and strategic leadership. We are looking for a hands-on leader who can prepare the business to execute a successful strategy using cutting edge marketing expertise and an understanding of the technologies shaping the industry, while moving between strategy and execution to ensure work can get done. It is a critical leadership role focused on bringing structure and a commercial approach to managing our different marketing activities, able to evaluate growth strategies and measure ROI & profitability. It is essential that you are KPI-driven and able to measure marketing performance despite challenges in clear data. Your leadership will ensure marketing becomes a core driver of growth, brand value, patient acquisition and retention across the group, central to our successful future. The individual must be a specialist in digital marketing – the role requires running performance marketing, website development/optimisation & UX, CRM management, and working with our digital agency to deliver consistent improvements. Key Responsibilities Lead Marketing Strategy: Own the group-wide marketing strategy across all brands and clinics – bringing an expert knowledge of different marketing techniques and the latest digital trends, you must ensure our brands are capitalising on strategies which will bring the greatest ROI. Digital Marketing Head: While working with our agency partners, you will lead all digital & performance marketing activities (eg PPC), UX/website development, CRM. This role is a product lead across all of our digital assets & CRM configuration. Lead & Develop the Team: Support and develop our high-performing marketing team, ensuring we provide clear career development and embedding a culture of ownership, collaboration and commercial focus. Commercial ownership & ROI: Set, track, and optimise key marketing metrics (including client acquisition cost, conversion rates, paid media performance) to drive profitable growth and indicative ROI. Collaborating with your marketing team to build a holistic KPI-driven approach. Multi-Channel Strategy & Optimisation: Oversee a multi-channel marketing approach, managing agency partners, leveraging clinic systems, and driving continuous optimisation through testing and insight-led decision-making. Optimise the Customer Journey: Continuously improve the end-to-end client journey, identifying drop-off points and implementing strategies to enhance conversion, retention, and overall experience. Reporting & Frameworks: Develop scalable digital marketing frameworks and reporting tools, delivering clear, data-driven reports and translate into actionable insights for key stakeholders including senior leadership & medical directors. Compliance & Governance: Ensure all digital marketing activity complies with GMC and ASA regulations, maintaining high standards of ethical, accurate, and responsible communication. What We’re Looking For A digital marketing expert who can take ownership of all our digital and performance marketing assets, have a deep technical understanding of managing these products to optimize performance and UX, as well as CRM management. Several years of proven leadership experience in a senior digital marketing role within a scaling, multi-brand business in a healthcare/regulated industry such as medical aesthetics. We are looking for an energetic individual with a track record of building or significantly improving a marketing function, not just operating within one. Commercially driven person with clear ownership of measurable KPIs, including conversion rates, CAC, ROI and the ability to deliver results with a lean budget. Expertise across digital, performance marketing, and CRM. Must have leadership experience in digital marketing, PPC, website mgmt., social and email marketing. Someone who has a proven ability to step back and think strategically about what the business needs. Strong stakeholder management skills, particularly in partnership-led environments and supporting the AAP senior leadership team. Has strong emotional intelligence and a humble leadership style that inspires high performance. Ability to manage and mentor a small high-performing marketing team. Desirable if you have experience in private equity-backed, VC-backed, or scale-up environments. Highly desirable if you have relevant Aesthetics Industry Experience. If you’re a strategic, willing to be hands-on marketing leader and feel ready to continue the build, and scale of a marketing function - we’d love to hear from you. Please hit apply or send your CV

Customer Success – pre & post sale Financial Markets | Derivatives Analytics Platform London / Remote-first £60,000 – £80,000 + benefits This is a high-impact, front-office facing role within a fast-growing financial technology firm redefining how derivatives professionals analyse, price and make trading decisions. The platform is already embedded within top-tier investment banks, hedge funds and asset managers, used directly by traders in live environments. With continued growth and increasing demand, the business is hiring a Customer Success & Insights Manager to sit at the intersection of product, sales and client engagement. This is called Customer Success but is actually a hybrid position combining pre-sales, product demonstration, client engagement and data-driven insights, with direct exposure to sophisticated market participants. The Role You’ll own the early-stage client lifecycle, from demo through to adoption and expansion, ensuring users fully understand and realise the value of the platform in real trading workflows. You’ll work closely with senior stakeholders across trading desks, acting as a credible advisor while also feeding real-world insight back into product and growth strategy. Core responsibilities include: • Leading high-quality product demos for traders and market professionals (often multiple per day), • Managing trials and proof-of-concepts, driving engagement and conversion, • Acting as a trusted point of contact for clients using the platform in live trading scenarios, • Analysing user behaviour and engagement data to identify risks, opportunities and growth signals, • Proactively engaging users based on data-driven insights, not just inbound queries, • Collaborating closely with product and leadership to shape roadmap and client experience, • Identifying expansion opportunities within existing accounts What They’re Looking For This role requires someone who can operate credibly with front-office professionals and quickly add value in a technical, fast-paced environment. Key requirements: • Derivatives experience (essential) - you must understand the product landscape and be able to engage traders confidently, • Background in capital markets, trading technology, or financial data platforms, • Strong communication skills - able to clearly explain complex concepts to sophisticated users, • Analytical capability - comfortable working with data, user behaviour and insights (Python/Excel or similar), • Experience in a client-facing role (pre-sales, customer success, solutions, or similar) within a technical or financial product, • Strong academic background (STEM preferred) Why This Role • Direct interaction with tier-one banks and hedge funds, • High ownership role with real influence on growth, product and client outcomes, • Blend of commercial, technical and analytical exposure, • Fast-scaling, profitable business with strong market traction, • Remote-first environment with flexibility and autonomy, • Clear progression as the business continues to grow The Opportunity You’ll be joining a business at a pivotal stage - already trusted by major institutions, but still early enough for you to have a visible impact on how the function evolves. If you enjoy being close to the market, working with sophisticated users, and combining client interaction with data and product thinking, this is a unique, high impact role in a fast growing fintech. Please contact Ian Bailey at Harrinton Starr for full details

New Exciting role for Data Modeller Location: London (Hybrid – 2 days onsite) Contract: 6 Months IR35 Status: Inside IR35 The Role We are seeking an experienced Data Modeller to define and design the foundational data structures that enable scalable, insight-driven digital ecosystems. You will play a key role in shaping data architectures across complex transformation programmes, ensuring data models support integration, analytics, and AI-driven decision-making. Working with modern cloud platforms and high-quality datasets, you will collaborate closely with engineering, analytics, and architecture teams to build secure, scalable, and well-governed data solutions that drive business value. Your Profile Essential Skills & Experience • Strong experience designing conceptual, logical, and physical data models on cloud platforms (ideally GCP), • Hands-on expertise with BigQuery, including performance optimisation (partitioning, clustering, cost efficiency), • Proven experience with data modelling techniques: 3NF, dimensional (Kimball), Data Vault, and Lakehouse patterns, • Ability to translate complex domain requirements (e.g., Customer, Payments, Risk, Finance) into scalable models, • Experience creating data products with trusted definitions (facts, dimensions, conformed dimensions), • Strong understanding of data governance, metadata management, lineage, and data quality frameworks, • Proficiency in data modelling tools such as ER/Studio, ERWin, PowerDesigner, or similar, • Experience managing model versioning, artefacts (ERDs, schema scripts), and change control, • Knowledge of GCP services (BigQuery, Dataflow, Pub/Sub, Cloud Storage) and data ingestion patterns, • Strong SQL skills and experience in data profiling and validation

Job Title: Director of Operations Location: Kelsey Street, E2 6HD. Please note this is not a hybrid post Salary: £75,000.00 Hours: 40 Hours per week Contract: 9-month contract (With possibility for temp to permanent according to business requirements) PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work. When can you see your leadership translate into real change in people’s lives every single day – not just in reports, but in safer homes, stronger services and better outcomes? Providence Row Housing Association (PRHA) offers that opportunity. We are excited to be recruiting for a new Director of Operations, reporting into the Chief Executive. This is an exciting role for an accomplished operational leader who will be a part of an established Senior Leadership Team. Role Focus As a key member of our SLT, your key focus will be on providing the overall direction to services delivered to PRHA residents, including: housing management, building safety, support and property services. In addition, you will lead services that underpin the effective operation of these departments including GDPR, performance and Human Resources. You will drive customer experience, partnerships and manage external contractors, whilst managing broader priorities. We value an inclusive approach, and success in this role means bringing your leadership skills and innovative approaches to problem solving to inspire, motivate, and develop our talented teams, providing advice, support and guidance. The leader you are We are seeking a senior level support/housing professional with broad operational experience within the housing sector, with experience covering Support, housing management and property/asset management. We understand it is likely you will have greater experience in one of these fields but will have worked at a strategic level that has provided strong insight to the benefit of these areas coming together. We are interested in hearing from values-driven leaders who are committed to delivering exceptional services, hold a deep understanding of the legislation and compliance environment in which we operate, are committed to strengthening services, and ensuring our residents receive the highest level of service. Main areas of responsibility Please refer to the Job Description on our website - What we offer We offer our staff a generous benefits package, which includes: · Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5% · Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service · Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing · Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations. · Season Ticket Loans – We offer interest-free season ticket loans after successful probation · Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary. Closing Date: 5pm 13th April 2026 - Please send your CV and supporting statement (no longer than 2 sides A4) to Interview date: 22nd April 2026 if successful for interview you will be notified by 5pm on the 15th April 2026. It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Event Director – B2C Live Events Location: London (Hybrid) Salary: £80k + bonus + benefits About the Opportunity We are working with a market-leading global events business to hire an Event Director to lead a flagship consumer exhibition portfolio. This is a well-established, high-performing B2C brand that runs three large-scale live events annually across leading UK venues, attracting tens of thousands of attendees and a substantial base of exhibitors and partners. The portfolio is widely recognised as a category leader and offers a unique opportunity to take ownership of a highly commercial, customer-focused product with significant growth potential. The Role This is a senior leadership role with full P&L ownership, responsible for the commercial performance, strategic direction and successful delivery of the event portfolio. You will lead cross-functional teams across marketing, sales and operations, ensuring the delivery of best-in-class live experiences while driving revenue growth and product evolution. Key Responsibilities • Own the end-to-end performance and delivery of the event portfolio, with full P&L accountability, • Define and deliver a clear value proposition and annual business plan, aligned to growth targets and customer needs, • Lead the budgeting process and develop a rolling three-year strategy to drive revenue and profitability, • Use customer insight and market intelligence to enhance the attendee, exhibitor and sponsor experience, • Identify and launch new features, products and revenue streams to support continued growth, • Oversee the end-to-end delivery of live events, aligning marketing, sales, PR and operations teams, • Build and maintain strong relationships with key customers, partners, venues and industry stakeholders, • Deliver accurate forecasting and reporting, proactively managing risks and opportunities, • Lead, develop and inspire a high-performing team, building capability and succession Knowledge, Skills & Experience • Proven experience in a senior role with responsibility for the management and growth of large-scale B2C exhibitions or conferences, • Strong commercial track record with P&L ownership and revenue growth delivery, • Experience leading and influencing cross-functional teams across marketing, sales and operations, • Deep understanding of live events, customer experience and commercial event models, • Strong stakeholder management skills, with experience managing key client and partner relationships, • Highly data-driven, with the ability to translate insight into strategic and commercial decisions Behaviours & Attributes • Inspirational and engaging leader with strong interpersonal skills, • Commercially astute and strategically minded, • Highly customer-centric, with a focus on delivering exceptional experiences, • Curious, adaptable and driven by continuous improvement and innovation, • Confident acting as a brand ambassador externally The Business The organisation is a global leader in live events, delivering market-leading products across a range of sectors. Backed by private equity, they combine the scale of an international business with the agility to innovate and grow their portfolios.

Associate Director OR Director | Qualitative Research London | Qual | Consumer 💸 Upto £80,000 (DOE) 📍Hybrid, Central London offices A global and independent agency is looking to hire an Associate Director or Director to join its London-based qualitative team. This is an opportunity to work on high-impact strategic research for some of the world’s best-known consumer brands. The team is known for delivering thoughtful, bespoke insight that shapes brand, product and customer strategy. You will lead projects end-to-end, work closely with senior clients and help manage and mentor junior researchers. What you’ll be doing: • Leading bespoke qualitative research projects from design through to debrief, • Managing relationships with major consumer brands, • Applying a mix of digital and face-to-face qualitative methodologies, • Delivering high-quality analysis and compelling strategic debriefs, • Running multiple projects simultaneously and ensuring smooth delivery, • Supporting and line managing junior team members What they’re looking for • Strong qualitative research experience within an agency environment, • Excellent client management and communication skills, • Experience working across consumer sectors such as FMCG, retail, tech or sport, • Strong storytelling and analysis skills with the ability to deliver impactful debriefs, • Highly organised with strong project management capability, • A collaborative mindset and ambition to continue progressing your career If this sounds interesting, get in touch with your CV for a confidential chat* *this role cannot support sponsorship at this time. All applicants must have a UK right to work

At Ant International, our mission is to become the world’s most trusted digital services connector, enabling businesses everywhere to participate and thrive in the global economy. By building technology that simplifies cross-border commerce, we help organisations of all sizes grow beyond borders and unlock sustainable global opportunities. This role sits within WorldFirst, our international payments platform dedicated to helping businesses move money around the world quickly, securely and transparently. Since joining Ant International in 2019, WorldFirst has accelerated its ambition to build one of the world’s most powerful platforms for international trade, combining WorldFirst’s trusted cross-border payment expertise with Ant’s global technology and digital solutions. Today, WorldFirst brings together the energy and pace of a scaling fintech with the strength and backing of a global technology leader. With ambitious growth plans and continued investment in innovation, we are building the platform that will power the next generation of global commerce. About the role: As we enter our next phase of growth in the UK, this role will be instrumental in shaping and accelerating our trajectory. Operating at the centre of the business, you’ll identify where the biggest opportunities lie, align teams around them, and drive execution at pace. This is a role for someone who thrives in ambiguity, moves quickly from insight to action, and is motivated by building and scaling in a high-growth environment by combining strategic thinking with a hands-on approach to deliver measurable impact. What you will be doing: • Define and drive the UK growth strategy - translating ambition into clear commercial priorities across product, pricing, and go-to-market., • Lead high-impact, cross-functional initiatives that unlock revenue growth and customer value., • Partner closely with UK and global leadership to shape strategy, influence roadmap decisions, and align execution., • Act as business owner for key products - setting direction, defining KPIs, and holding accountability for performance., • Turn strategy into execution - translating business needs into product requirements and working hands-on with product and engineering teams., • Own performance visibility - using data to identify opportunities, optimise levers, and continuously improve outcomes, • Operate as the central connector across teams - aligning stakeholders, driving clarity, and accelerating delivery across markets. What we are looking for: • A proven ability to bridge strategy and execution - not just defining direction, but delivering results., • Deep understanding of the UK market, including regulatory landscape and SMB segment dynamics., • Strong commercial and product instinct across Payments, Lending preferred – not essential., • Experience working closely with product teams - from shaping requirements to influencing delivery., • Highly data-driven - comfortable with SQL, financial modelling, and performance analysis., • Exceptional stakeholder operator - able to influence at all levels, across geographies and functions., • Thrives in ambiguity and pace, with a track record of building alignment in complex environments.

We are supporting a PE-backed, high-growth data intelligence business undergoing a period of change, seeking an experienced FP&A / Commercial Finance Analyst to join on an urgent 3-month fixed term contract. Reporting to the Commercial Finance Director, this role will focus on forecasting, revenue analysis and performance insight, supporting senior stakeholders with clear, commercially focused analysis. The role is hybrid, requiring at least 3 days per week in the Central London office, and will suit a confident, approachable and adaptable individual who is comfortable operating in a fast-paced, evolving environment. The successful candidate will demonstrate strong business partnering skills, a high level of attention to detail and a deadline-oriented mindset. An immediate start is required. Key Responsibilities • Support the monthly forecasting process, ensuring alignment to latest trading performance and business assumptions, • Deliver short-term forecasts and scenario-based analysis to support decision making, • Produce accurate P&L and KPI reporting, including variance analysis and commentary on key drivers, • Provide detailed insight on revenue performance, margin trends and commercial drivers, • Support customer, product or channel level analysis where required, • Build, maintain and enhance financial models to support business planning, • Work with large data sets to extract meaningful and actionable insight, • Identify opportunities to improve analysis, reporting processes and data tools, • Partner with senior stakeholders across Sales, Marketing and Operations to support performance management, • Support ad hoc analysis and reporting requirements in a dynamic environment Skills & Experience • Experience in FP&A or Commercial Finance within a revenue orientated role (at least 3-4 years), • Strong commercial acumen with a results-oriented mindset, • Experience working with large data sets and translating data into clear insight, • Strong Excel skills and ability to build robust financial models, • Confident communicator, comfortable working with senior stakeholders, • Experience supporting forecasting and scenario analysis, • Ability to operate effectively in a high-growth, changing environment, • Professional accountancy qualification (ACA, ACCA, CIMA or equivalent) advantageous

Product Marketing Manager – Global SaaS • Location: London Hybrid, • Contract: 12 months ( high chance of extension), • Salary : £95k -£100k pa This is a high-impact role sitting at the intersection of product, marketing, and user insight — ideal for someone who enjoys shaping strategy but is equally comfortable rolling up their sleeves to deliver results. You’ll take ownership of how products are brought to market — defining positioning, identifying target audiences, and leading campaigns that drive engagement and adoption. Key responsibilities: • Define and evolve product positioning, messaging, and value propositions, • Lead end-to-end go-to-market strategies for new products and feature launches, • Plan and execute integrated, multi-channel marketing campaigns, • Use data, insights, and market analysis to guide strategy and optimise performance, • Partner with product, research, and regional marketing teams to align priorities, • Develop content and narratives that clearly communicate product value What we’re looking for: • Experience in product marketing or a strategic marketing role within a complex environment, • Proven ability to lead go-to-market initiatives and deliver measurable impact, • Strong storytelling skills — able to simplify complex products into clear messaging, • Data-driven mindset with experience using insights to inform decisions, • Strong understanding of customer behaviour and market dynamics This role offers the opportunity to work on products at scale, influence strategy, and drive meaningful growth in a fast-paced environment. Email

Company Description Energetik, owned by Enfield Council, is a local energy company that provides heat and hot water to homes and businesses in Enfield through environmentally friendly community heat networks. With a mission to deliver reliable, low-carbon, and high-quality energy solutions, our focus lies in serving the community over short-term profits. Our affordable and transparent tariffs, commitment to exceptional customer service, and investment in adaptable, sustainable infrastructure highlight our dedication to improving local economies, air quality, and public health. Through innovation and long-term planning, we are building an energy network that supports both current and future needs of the Enfield community. About the Role Energetik is seeking an experienced and technically credible Head of Heat Network Development to lead early‑stage development, technical strategy, and concept design for our expanding heat network portfolio. This senior role collaborates closely with business development, commercial, and delivery teams to shape technically robust, commercially viable solutions. Why This Role Exists Demand for low‑carbon heat is growing, and strong early‑stage technical leadership ensures network expansions are deliverable, compliant, and commercially sound. The role provides technical leadership, supports developer onboarding, ensures coordinated network growth, and bridges engineering with commercial decision‑making. What We Offer • Hybrid working, • Competitive salary, • 25 days holiday rising to 30 after 5 years, • Enhanced sick pay, • 5% matched pension Key Responsibilities Heat Network Development & Design: • Lead technical development of new connections and extensions, • Produce RIBA Stage 2 designs and feasibility layouts, • Develop and review RIBA Stage 2–3 heat substation designs, • Assess optimal pipework routes and constraints, • Support long‑term strategic planning Developer Engagement & Technical Assurance: • Act as primary technical contact for developers, • Provide clear technical requirements and guidance, • Review and assure third‑party designs, • Participate in workshops and design reviews Commercial & Business Development Support: • Support propositions with technical insight, • Input into costs, financial models, and investment cases, • Identify technical risks and opportunities, • Support bids and connection agreements Standards, Strategy & Governance: • Serve as technical authority for development‑stage activity, • Ensure compliance with UK standards (CP1, CIBSE, DESNZ), • Improve internal standards and processes Who We’re Looking For Essential: • Extensive district heating/heat network design experience, • Strong early‑stage design and routing expertise, • Experience with developers and local authorities, • Ability to review and approve designs, • Strong commercial awareness Desirable: • Chartered Engineer status (or working towards it), • Experience supporting commercial decisions, • Knowledge of low‑carbon heat sources and decarbonization, • Experience coordinating consultants Qualifications: • Degree in Mechanical/Building Services/Energy Engineering, • Or equivalent technical experience Key Attributes: • Senior technical credibility, • Strong communication skills, • Pragmatic and solutions‑focused, • Able to operate confidently at early project stages

About Toluna Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 25 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights. Learn more at ___ Purpose of the role Provide support to sales team; Handle administrative tasks to allow the sales team to focus on selling activities; Collaborate with sales and other departments to achieve best outcome for clients. Specific tasks include: • Ensuring quotes/bids to orders are processed in a timely manner so that there are no missed opportunities., • This includes project feasibility assessment, pricing & generating contracts, • Managing invoice schedules and requests with finance Responsibilities & Performance Indicators 1. Seamless support • Support sales team in day-to-day activities such as:, • Participate in client discovery/project requirement calls., • Brainstorm with reps on solutions for client requirements., • Work on providing multiple options of bundle/license package pricing., • Providing accurate & timely costs for all adhoc projects / client briefs, • Run Incidence Rate checks for clients, • A strong customer service orientation towards client first to ensure overall success. 2. Attention to detail and ability to problem solve • Accuracy, time management and ability to work under tight timelines. 3. Collaboration with Internal teams • Strong communication and interpersonal skills to work across teams., • Maintain accurate information internally and externally for client use i.e. Clients contracts, credit usage and tracking where required. Required Experience • Microsoft Excel & PowerPoint proficiency essential, • 1-2 years of experience in a B2B environment (preferred but not essential), • Ability to thrive in fast paced environment with the need to prioritise effectively and react in a timely manner to client demand., • Proficiency in advanced applications of CRM tools such as Salesforce.com (desirable but not essential), • Knowledge of the Market Research industry and how clients in this space work (i.e. their challenges) is desirable but not essential. Skills • Excel Proficiency: ability to create formulas and percentage calculations., • Mathematical Skills: Basic maths proficiency, ability to calculate percentages and interpret data., • Ability to work accurately in a fast-paced environment., • Consultative Approach: Positive attitude and ability to provide a tailored approach to client request, using your knowledge to create custom solutions., • Communication: Strong verbal and written communication skills to interact effectively with clients and internal teams and ability to articulate the Toluna value proposition, • Detail-Oriented: Accuracy in logging information, preparing bids, and invoicing., • Demonstrated ability to take initiative and work independently, as well as in a team environment., • Success-driven with the ability to be flexible and self-motivated., • Growth mindset to continuously develop skills and knowledge including participating in Toluna training as required. Our Values: Acting with Ownership: Demonstrating individual accountability Bringing a Forward Mindset: Being action-oriented, bold & entrepreneurial Collaborating with Curiosity: Exhibiting teamwork through togetherness Discussing openly, committing jointly: Sharing your views openly Embracing Empathy: Being egoless & caring What we Offer: At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board. • Competitive salary package, • Annual bonuses, • Medical Insurance, • Life insurance, • Work from home Join our global team. We welcome big thinking and reward great work.

Senior UX Designer About Us As part of the TCS Interactive network, you will be part of a 50-person design studio based in Old Street. TCS Interactive is a leader in the digital customer experience space. With a human‑first approach, we apply design, engineering, business strategy and subject matter expertise to deliver award‑winning iconic design and digital experiences for our customers. We pride ourselves in our ability to influence products at the highest level by delivering strategic ideas from inception to launch. We help our clients understand the context of their products, create a compelling vision for them and make these experiences a reality. We believe that together we’re stronger, that inspiration can come from anywhere and great ideas from anyone. The difference in our work comes from the diversity of perspectives, skills and backgrounds of our team. About the Role As a Senior UX Designer, you will be a champion for user experience, leading the definition and delivery of digital products that are grounded in deep user understanding and evidence‑based decision‑making. You’ll play a key role in shaping what we build and why, acting as a strategic design partner across projects. From planning and conducting research, framing problems, and defining experience strategy, through to validating and refining solutions, you’ll ensure our products are intuitive, inclusive, and impactful. This role is ideal for a designer who is comfortable working upstream in discovery, confident leading research activities, and passionate about turning insight into meaningful experiences. What You’ll Be Doing Research & User Insight • Plan and lead qualitative and quantitative research activities, including interviews, usability testing, surveys, analytics review, and stakeholder discovery, • Select appropriate research methods based on project needs, timelines, and constraints, • Synthesise research findings into clear insights, opportunity areas, personas, and experience principles, • Translate research into actionable design direction and advocate for user‑centred decision making Shape Meaningful Experiences • Define end‑to‑end user journeys, flows, service blueprints, and experience maps, • Translate complex user, business, and technical needs into simple, intuitive interactions, • Design accessible, inclusive experiences that work across web, mobile, and device‑based products Own the UX Process End‑to‑End • Own projects from early discovery and research through to delivery, • Develop low‑ and high‑fidelity prototypes to explore ideas, test assumptions, and validate solutions, • Continuously iterate solutions based on research findings, usability testing, and performance data Collaborate and Influence • Facilitate and lead research sessions, design sprints, and co‑creation workshops with clients and teams, • Clearly communicate research insights, UX strategy, and design rationale to stakeholders, • Build trust and buy‑in by connecting user insight to business outcomes Elevate Design & Research Practice • Promote best‑practice UX and research methods, frameworks, and standards, • Mentor junior designers in research planning, synthesis, and applied UX thinking, • Contribute to improving the maturity of UX and research across the organisation What We’re Looking For Strong UX & Research Experience • Proven experience in a Senior Product or UX Design role within an agency or product‑led environment, • Hands‑on experience planning and conducting user research, not just consuming insights, • Strong ability to synthesise research findings into clear design recommendations, • Experience designing and iterating solutions based on qualitative and quantitative data Strategic Problem Solver • Strong analytical and conceptual thinking skills, • Comfortable framing ambiguous, complex problems and defining clear user‑centred goals, • Ability to connect user needs, research insights, and business objectives Excellent Communicator & Facilitator • Confident presenting research findings, experience strategies, and design concepts to clients and stakeholders, • Ability to influence decisions through evidence and clear storytelling, • Strong facilitation skills for workshops, research sessions, and collaborative working Craft, Curiosity & Collaboration • Solid understanding of UI and visual design fundamentals to support strong UX outcomes, • Experience using prototyping and testing tools to validate ideas, • Curious mindset with a passion for understanding user behaviour, emerging technologies, and evolving digital experiences, • A collaborative team player who enjoys working across disciplines

Position: Head of Strategy & Pricing Location: London (Hybrid – 3 days in office) Salary: £80,000 - £100,000 + Benefits We’re working with a high-growth multi-site business who are looking to hire a Head of Strategy & Pricing to help shape the commercial direction of the business and unlock new opportunities for growth. This role sits close to the executive team and will play a key part in developing the company’s strategic roadmap, driving pricing strategy and using customer and commercial insights to inform key business decisions. The successful candidate will combine strong analytical capability with strategic thinking, helping the business understand where to play, how to price, and how to optimise performance across its estate. This is a high-impact role where you’ll influence senior stakeholders and help steer the organisation through its next phase of growth. Key responsibilities will include: • Leading the development of the company’s commercial and pricing strategy across multiple locations, • Analysing customer behaviour, trading performance and market dynamics to identify growth opportunities, • Providing strategic insight to the executive team to support key commercial decisions, • Optimising pricing, promotions and product mix to drive revenue and profitability, • Identifying new opportunities for expansion, investment and customer experience improvement, • Partnering with teams across marketing, operations, finance and digital to ensure strategic initiatives deliver measurable commercial impact, • Developing robust insight frameworks and performance metrics to guide decision making Key attributes we’re looking for: • Strong experience in commercial strategy, pricing strategy or business insights, • Experience working in a multi-site retail, leisure or hospitality business, • A proven ability to translate data and market insight into clear strategic recommendations, • Excellent commercial acumen and strong analytical capability, • Experience influencing senior stakeholders and presenting strategic insight at leadership level, • A highly structured and strategic thinker who is comfortable working with both data and ambiguity, • Strong communication and presentation skills This role would suit someone who enjoys operating at the intersection of strategy, pricing and commercial insight, and wants to play a meaningful role in shaping the direction of a fast-growing consumer-facing business. Lime Talent is a recruitment agency specialising in the consumer goods industry. To view a broader selection of our current vacancies, go to ___ or call us on 0207 042 3800. By making an application to Lime Talent you confirm that you have read and agree to our privacy policy which can be found at ___ The Lime Talent team always review and process job applications swiftly. However, due to the high volume of CVs that we receive online, we regrettably are not always able to respond to every applicant individually. If you've not heard from us within 5 working days, unfortunately on this occasion your application has not been successful. Lime Talent Ltd is acting as an Employment Agency in relation to this vacancy.

Junior Account Executive – Build Your Future in Enterprise Sales If you’re ready to develop a serious career in B2B tech sales, this Junior Account Executive role offers one of the strongest development pathways you’ll find. You’ll join a fast-growing global platform used by major organisations to understand their workforce, design better structures, and plan for the future of work. As part of the commercial team, you’ll gain real experience of enterprise sales cycles, work closely with senior Account Executives, and grow your ability to run opportunities independently. This is a role where your ambition is matched by clear progression, strong mentorship, and hands-on exposure from day one. Why This Opportunity Is Different You’ll learn the full spectrum of the sales process in a structured, supportive environment. Rather than staying purely in prospecting, you’ll be actively brought into customer meetings, strategy discussions, and deal progression. You’ll build confidence not only in generating interest, but also in understanding customer needs, delivering value-focused conversations, and supporting the movement of deals through the pipeline. It’s a role designed to accelerate you into a full AE position with genuine long-term growth. What You’ll Be Doing • Work closely with experienced AEs on live enterprise deals, gaining direct insight into how high-value opportunities are managed, • Support discovery calls, demos, proposals, and early-stage conversations, • Manage a set of smaller qualified opportunities from initial contact to close, learning the mechanics of running a full-cycle deal, • Partner with Marketing and AEs to support account-based strategies that engage key organisations, • Research and understand target accounts, their structures, and workforce challenges, • Communicate confidently with stakeholders at HR, operations, and senior leadership levels, • Maintain accurate pipeline activity and forecasting using Salesforce, • Develop strong commercial judgment and the ability to articulate value clearly What You Bring • Experience as a BDR, SDR, or similar customer-facing role, • A strong appetite for learning full-cycle sales and progressing your career, • Curiosity, ambition, and a proactive approach to personal development, • Confidence in engaging with senior stakeholders and building rapport, • Strong written and verbal communication skills, • Competence with Salesforce and sales technology tools, • A mindset that embraces feedback, improvement, and new ideas What You’ll Gain • A clearly mapped career path into a full Account Executive role, • Direct mentorship from high-performing sales leaders, • Access to enterprise-level sales experience early in your career, • Opportunities to attend client meetings, workshops, and industry events, • A collaborative and supportive team environment focused on high performance, • The chance to develop negotiation, forecasting, and strategic sales skills that will shape your long-term career Interview & Offer Process We are running a one-stage interview process next week to streamline hiring and ensure quick decisions. This will include: • A single, in-depth interview with members of the hiring team, • The chance to meet and engage with the sales team, • An opportunity to demonstrate your communication skills, ambition, and commercial mindset Job offers may be made on the same day for successful candidates. This is a rare chance to step directly onto a career path with clear progression, meaningful exposure, and the opportunity to learn from some of the best in the industry. We believe that diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives. Hit apply our reach out to one of our talent team to progress your application and journey with us.

Head of Sales R&D Tax Technology Platform | London (Hybrid) The Opportunity A fast-growing technology company operating in the R&D tax advisory space is seeking a Head of Sales to lead and build its commercial function. The business has spent several years developing a sophisticated software platform designed to transform how R&D tax relief claims are prepared and managed by advisory firms and accountancy practices. The platform significantly reduces the time and complexity involved in preparing claims while improving accuracy and compliance. Following a successful development phase, the company is now entering a major commercial growth stage, with an initial focus on the UK market and future plans to expand internationally into markets such as North America and other established R&D incentive jurisdictions. This is a high-impact role where the successful candidate will take sole full ownership of the sales function and play a central role in bringing a genuinely innovative product to market. Role Overview Our client is looking for a commercially driven and entrepreneurial Head of Sales to build and lead the sales strategy. This role would suit someone with strong connections in the R&D advisory ecosystem, such as experience in: • R&D tax consultancy, • Business development within R&D advisory firms, • Sales roles serving accountancy practices or specialist advisory firms The successful candidate will be the first dedicated sales hire, with significant autonomy to develop the go-to-market strategy and build early commercial traction. Candidates with an established network across the R&D tax, innovation advisory, or specialist accountancy sectors will be particularly well positioned to succeed. Key Responsibilities • Develop and implement a sales strategy to introduce the platform to R&D consultancies and specialist accountancy firms., • Leverage an existing professional network to generate early pipeline and accelerate market adoption., • Identify potential clients and understand their operational challenges around claim preparation., • Demonstrate how the platform improves efficiency, compliance and workflow management., • Manage the entire sales cycle, from initial engagement through to negotiation and closing., • Support client onboarding following contract signature, ensuring customers successfully adopt the platform., • Build strong long-term relationships and act as the primary commercial contact for clients., • Provide market insight and customer feedback to inform product development and roadmap planning., • Represent the business at industry events, conferences and networking forums. Candidate Requirements • Proven experience in sales or business development within the R&D tax advisory, innovation consultancy, or adjacent professional services sector., • An established network of contacts within the R&D ecosystem that can be leveraged to generate opportunities., • Demonstrable success meeting or exceeding B2B sales targets., • Comfortable operating in a stand-alone sales leadership role with high levels of autonomy., • Strong communication, relationship-building and negotiation skills., • Ability to work independently in a fast-paced, evolving environment., • Based within commuting distance of central London, with hybrid working expected., • Willingness to travel for client meetings and industry events when required. Desirable Experience • Experience using CRM systems (e.g. HubSpot or similar)., • Familiarity with LinkedIn as a business development channel., • Experience reporting sales performance and pipeline updates to senior leadership. What’s on Offer • The opportunity to lead the commercial growth of a specialist technology platform., • Significant autonomy to shape the sales strategy and market positioning., • Direct access to a founding team and senior leadership., • The chance to play a key role in a rapidly evolving sector undergoing significant regulatory and technological change.

We are currently partnering with a leading registered Lloyd's insurance broker to help recruit for an IT Project Manager to lead the delivery of a new insurance system and decommissioning of the legacy system. This will initially be a 6 month Fixed Term Contract with a maximum salary of up to £90,000 per year plus their standard benefits package. Key tasks: • Manage the full project lifecycle (initiation, planning, execution, monitoring, and closure), • Define project scope, goals, and deliverables that support business objectives, • Develop detailed project plans, schedules, and budgets, • Manage project budgets, forecasts, and resource allocation, ensuring the project remain cost-effective, • Coordinate internal resources and third parties/vendors, • Foster effective communication among stakeholders, ensuring project objectives align with business strategy., • Manage changes to the project scope, schedule, and costs, • Monitor and regularly report on project progress and performance, • Identify, track, mitigate project risks and issues, • Produce high-quality project documentation, • Ensure projects adhere to regulatory and market standards (e.g., FCA, PRA, Lloyd’s of London requirements, GDPR, Solvency II), • Oversee system integrations, cloud migrations, and vendor management in line with enterprise architecture, • Conduct post-project evaluations to identify areas for improvement, • Work closely with the Head of IT, Business Analysist and other members of the IT team Skills and competencies: • Ideally, proven understanding of insurance operations, including policy administration, claims handling, financial reporting, compliance, and risk management, • Experience with project management methodologies (Agile/Scrum, PRINCE2, PMP), • Experience with Project management software (e.g., Clarity, Jira), • Strong financial management and project governance skills, • Strategic thinker with the ability to identify challenges and develop solutions through market and customer insight as well as commercial awareness, • Possess strong influencing and collaboration skills, building relationships with stakeholders both internally and through our third parties, • Meeting organization skills (setting meeting agendas and facilitating meetings); ability to proactively plan, organize, and execute meetings to achieve desired outcomes, • Excellent communication skills, enabling you to engage and influence diverse stakeholders, foster collaboration, and articulate product requirements clearly, • Strong problem-solving skills and a proactive approach to identifying and resolving roadblocks, • Ability to manage multiple workstreams within a project Knowledge and experience desired: • Professional experience as an IT Project Manager within the Insurance market (London Market, Lloyd’s, Brokers, or General Insurance), • Strong knowledge of technical product management, including system integrations and configuration management, • Experience of taking complex projects live, • Experience in leading projects through critical test phases, including planning, organizing, and leading the testing phase with QA support, • Skilled in implementing business and process changes, including organising training and introducing new ways of working (incl. agile methodologies) Qualifications: • Certification such as PMP (Project Management Professional), PRINCE2, or Certified ScrumMaster (CSM), • PROSCI or similar Change Management certification

Our client is at the forefront of digital transformation, supporting the world’s most essential organisations through their most complex digital challenges. By providing visibility and insight at an unparalleled scale they help clients solve problems faster, secure what matters, and drive continuous innovation across their digital ecosystems. We are now seeking a Sales Engineer to support the growth of UK public sector accounts. This is a remote, client-facing role for a highly technical and experienced presales professional with a strong Government/Public Sector background and current SC clearance. Key Requirements We are looking for a client-facing technical expert with deep presales experience, capable of operating in complex and secure environments. NB: SC Clearance is essential. Essential skills and experience: • 5+ years’ experience in IT, with at least 2 years in presales, network engineering, or technical support, • Demonstrable success supporting UK Government or public sector clients, • Ability to translate technical challenges into clear commercial value, • Confident at C-Suite Level and able to hold customer meetings onsite, • Strong expertise in:, • Cisco routing, switching, gateways, and applications, • TCP/IP, SNMP, Netflow, VoIP, • LAN/WAN topologies (MPLS, Frame Relay, ATM), • Security concepts and network infrastructure design, • Network performance and fault/alert management, • Solid understanding of:, • Operating systems – Linux, Windows, • Cloud and virtualisation technologies – SDN/NFV, Public/Private Cloud, • Performance tools – HP/OV, Tivoli, EMC SMARTS, ArcSight, • Relevant certifications – CCNA, CCNP, CCIE, • Formal presales training (e.g. Sandler, Siebel, Afterburner), • Exposure to packet analysis, troubleshooting., • Comfortable with 60-70% UK travel Desirable qualifications: • Degree in Computer Science, Software Engineering, or equivalent technical military training, • MBA or relevant business/leadership qualification, • Knowledge of products such as Arbor, Radwhere, Riverbed, A10, ExtraHop, • Experience authoring whitepapers, contributing to product strategy, • Familiarity with security audits, RFP/RFI responses, • Exposure to security analytics tools and techniques, such as log analysis, anomaly detection, or traffic monitoring, with an interest in developing stronger skills., • Understanding of full packet capture and analysis concepts, or hands-on experience with tools like Wireshark, Zeek, or similar platforms., • Awareness of cybersecurity frameworks and best practices (e.g., NIST, ISO 27001) and how they apply to network assurance. Role & Responsibilities As Sales Engineer, you will play a vital role in driving revenue by delivering technical presales support, demonstrating product value, and shaping best-fit solutions. Reporting to the Regional Sales Director, you will act as a trusted advisor for public sector clients and internal stakeholders. Responsibilities include: • Leading technical discovery and supporting the full sales cycle, • Differentiating solutions from competitors using compelling value stories, • Acting as a technical expert across integrators, service providers, and Government, • Partnering with product and engineering to influence roadmaps and relay market feedback, • Contributing to technical documentation, RFPs, and whitepapers, • Building strong customer relationships and identifying upsell opportunities, • Representing customer needs internally and advocating for technical alignment, • Participating in industry events, speaking engagements, and strategic initiatives, • Helping customers use the product to find / troubleshoot problems in PoC etc. Additional Details Remote Working: • Officially home-based, • Must be comfortable with regular travel for:, • Client meetings 3-4 days per week, • Annual conference, • Quarterly convention for Sales Engineers

SMBC: A trusted partner for the long term Here at SMBC Group, we want to help you find the next step in your career so read on to discover if this opportunity is the one for you. We like to recognise potential in our people, so we welcome your application even when your experience doesn’t perfectly align with the job description. Whilst we’ll always strive to be better, we’re proud of our inclusive culture, and encourage our applicants and colleagues to be their authentic, unique selves. Who we are United by a sense of purpose towards our customers – to be a trusted partner for the long-term – and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future. Role Summary This role shapes the strategic direction and governance of the organisation’s technology supplier ecosystem. Operating within the OCIO, it ensures that supplier strategies, commercial frameworks, performance measures and relationship structures align with enterprise priorities, risk appetite and technology transformation objectives. The role provides enterprise‑wide visibility and informed decision support across the supplier landscape, strengthening strategic partnerships, enhancing value, mitigating risk and ensuring the technology portfolio remains commercially effective and operationally resilient. Position Description Vendor Strategy & Ecosystem Design • Contribute to the development of the enterprise technology sourcing strategy, including considerations for insourcing/outsourcing, cloud adoption, and partner models., • Support efforts to reduce supplier dependency, prevent lock‑in and strengthen supplier resilience across key technology domains., • Partner with Procurement and Legal on strategic sourcing events (RFP/RFI), evaluation criteria and supplier selection processes., • Provide input into contract structures, service schedules and commercial models to ensure alignment with operational and strategic requirements., • Support negotiations on key terms including pricing models, licensing and exit/transition considerations., • Maintain visibility of supplier spend, consumption trends and cost drivers across the technology supplier landscape., • Support budget forecasting, cost optimisation reviews and commercial governance activities., • Collaborate with IT Planning and TPM on rate cards, commercial change requests, renewals and invoice assurance., • Support the maintenance of the multi‑supplier performance governance framework and associated standards., • Help drive supplier improvement initiatives and monitor delivery of agreed roadmaps., • Provide oversight and escalation insight into service reviews run by Service Management, highlighting systemic risks or recurring themes to the OCIO., • Help maintain strategic relationships with key suppliers and act as a coordination point for escalations and alignment discussions., • Support the resolution of issues involving multiple suppliers or complex dependencies., • Engage with business and technology stakeholders to ensure supplier strategies continue to support evolving needs and investment decisions. Position Description continued Risk, Compliance & Security Alignment • Support risk remediation activities across cybersecurity, resilience, regulatory compliance and continuity requirements., • Ensure supplier alignment to risk appetite and operational resilience expectations., • Track key outcomes and value commitments from strategic suppliers to ensure benefits are realised., • Support onboarding, transitions and exit planning activities to ensure readiness and operational continuity., • Assist with supplier renewal planning to avoid auto‑renewals or misalignment to strategic direction., • Contribute to the definition of improvement objectives and monitor supplier delivery against multi‑year improvement commitments., • Support the development and ongoing enhancement of the OCIO’s supplier governance agenda., • Provide insight and analysis to inform CIO‑level decision‑making and strengthen supplier relationship and governance maturity. Knowledge, Skills and Qualifications Required Experience and Skills • Experience in vendor management, supplier strategy, commercial governance or related roles., • Understanding of technology operating models, sourcing approaches and multi‑vendor environments., • Ability to work effectively with senior stakeholders and influence outcomes without direct authority., • Strong commercial awareness, analytical capability and familiarity with financial governance processes., • Understanding of technology risk, security considerations, operational resilience and regulatory expectations., • Ability to produce clear strategic reports, analyse trends and communicate insights effectively. Helpful but Not Essential • Experience in financial services or another regulated industry., • Knowledge of SIAM, ITIL or similar service management practices., • Familiarity with contract structures, service levels and transition considerations., • Understanding of technology portfolios, service maps or enterprise architecture concepts. Competencies Customer Focus Driving Change Driving Results Embraces Diversity Enterprise Leadership Judgement and Decision Making Risk Management Strategic and Visionary Trust and Integrity What we offer For all the expertise and experience you bring to help us make a difference, it’s only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-bring and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks. As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you: • Hybrid and flexible working, • Competitive paid leave days, • Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance, • Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services, • Access a wide range of learning and development opportunities and career progression opportunities, • Ambitious remuneration package So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today!! We recognise our role as a bank to support social change and welcome all applications, including those from groups often under-represented in financial services. We value the uniqueness of professional and personal, backgrounds and perspectives as they play a vital role in continuing the sustainable growth of our organisation. We’ll ensure reasonable adjustments to our recruitment process are offered due to a disability or long-term condition whenever requested.

We are working exclusively with our client to find a Customer Success Manager. About: Our client is a high-growth SaaS business transforming how organisations access and leverage critical data locked within contracts. By automating the ingestion, organisation, and analysis of agreements, their platform enables businesses to surface key commercial terms instantly - helping teams make faster, more informed decisions. With a proven product in market, the company has built a strong customer base across both mid-market and enterprise organisations, alongside a highly efficient commercial engine. They have achieved consistent ARR growth, maintain strong retention, and operate with a lean, high-performing team. Following a recent audit of the Customer Success function, the business is now entering a new phase - shifting from an informal, reactive approach to a more structured, proactive model focused on retention, expansion, and customer engagement. With clear frameworks, segmentation, and initial playbooks now being introduced, the foundations are in place to build a best-in-class CS function. This hire will play a critical role in executing and evolving that vision - owning key customer relationships, increasing engagement across the customer base, and helping to establish the processes, touchpoints, and commercial motions that will underpin long-term growth. Key Highlights: • Over £2.45m ARR with a rapidly growing customer base of 120+ organisations and a strong 92% retention rate., • Trusted by well-known enterprise and mid-market brands, including Marks & Spencer, The AA, Waterstones and Pret a Manger., • A defined core customer segment with a significant number of accounts already realising value, presenting clear and immediate expansion opportunities across the existing base., • Customer base segmented across tiered accounts, with a clear focus on higher-value Tier A and B customers where there is strong potential for upsell and deeper account penetration., • Recently completed Customer Success audit, with new frameworks, health metrics, and engagement models being introduced - creating strong foundations for this hire to build on., • Clear opportunity to reduce avoidable churn and increase retention through more proactive engagement, stakeholder management, and structured customer touchpoints., • Lean, high-performing team of ~20 employees, with a strong focus on operational efficiency, ownership, and doing more with less., • Clear, demonstrable ROI for customers by unlocking critical contract data - saving time, reducing risk, and enabling faster, better commercial decisions at scale., • First dedicated Customer Success hire, offering full ownership of the post-sale function and the opportunity to shape how Customer Success is delivered day-to-day., • Highly autonomous and high-impact role, working directly with senior leadership, with clear visibility into commercial strategy and company growth., • Efficient and proven revenue engine, with strong outbound and commercial foundations already in place and consistent ARR growth., • At an inflection point where Customer Success is now a key strategic priority, creating a rare opportunity to shape a function early and grow alongside the business. Role: • Own and manage a portfolio of customers end-to-end, from onboarding through to renewal and expansion, acting as the primary point of contact post-sale., • Build strong, multi-threaded relationships across customer organisations, engaging both day-to-day users and senior stakeholders to drive long-term value., • Take ownership of retention and growth across your accounts, working towards Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets., • Identify and execute on expansion opportunities, including upsell and cross-sell, with a particular focus on Tier A and B accounts., • Drive customer engagement through structured, proactive touchpoints, ensuring customers remain active, supported, and close to the business., • Monitor customer health using a combination of usage data, engagement metrics, and qualitative insight to proactively identify and mitigate churn risk., • Work closely with the Head of Sales to align on account strategy, improve sales-to-CS handovers, and maximise commercial outcomes., • Leverage and evolve newly introduced Customer Success frameworks (segmentation, health scoring, engagement models) to build a more structured and scalable function., • Contribute to building processes, playbooks, and automation that improve efficiency and support the long-term scalability of Customer Success., • Maintain clear visibility across the customer base through accurate CRM management, tracking engagement, health, renewals, and expansion opportunities. Requirements: • Minimum 4+ years’ experience in a Customer Success, Account Management, or commercially focused client-facing role within a B2B SaaS environment, with clear ownership of customer relationships end-to-end., • Strong commercial acumen, with proven experience driving retention and growth, including working towards or owning GRR and NRR targets through upsell and cross-sell., • Confident managing multi-threaded relationships across customer organisations, including engaging and influencing senior stakeholders., • Comfortable operating in a fast-paced, early-stage or scaling environment, with the ability to take ownership, build structure, and work with a high degree of autonomy., • Data-driven in your approach, using customer usage, engagement metrics, and qualitative insight to assess health, identify risk, and drive proactive interventions., • Highly organised and process-oriented, with experience improving workflows, maintaining strong CRM hygiene, and contributing to scalable ways of working., • Strong communication skills, with the ability to clearly articulate value and adapt messaging across different audiences., • Proactive and solutions-focused, with the confidence to challenge, innovate, and continuously improve how Customer Success is delivered., • Comfortable using automation, AI tools, and modern workflows to increase efficiency, reduce manual work, and scale your output., • Bonus: Background in a commercial or sales-led role (e.g. Account Management). Benefits: • Salary from £70k - £80k base + 40% performance bonus., • Generous stock options., • Lively office in the heart of London., • 25 days PTO + bank holiday.

Head of Creative Growth (Social) Build a Social-First Brand That People Obsess Over We are partnering with a fast-growing consumer brand that is building a category-defining presence in its market. Their ambition is to reach millions, shape culture, and turn a simple everyday product into a transformational advantage. Their products genuinely change people’s lives. Now it’s time for their content to reflect that. They are looking for a rare hybrid. A strategic creative operator who can think like a top creator, execute like a production studio, and optimise like a DTC growth lead. This is not a basic AI prompting role. This is not a simple social media management role. This is not a role for people who can't create scroll-stopping content. This is about building a 1M+ follower brand engine that drives serious revenue. The Mission Turn the brand into a social-first company that people love, share and obsess over. • Build founder-led storytelling, • Create bold, standout creative, • Drive measurable growth and revenue, • Own the full content loop from idea → production → optimisation → scale What You’ll Own Creative Direction & Story Architecture • Define and evolve the brand narrative across platforms, • Build episodic content arcs rather than one-off posts, • Develop a distinctive visual and storytelling language, • Turn product benefits into emotionally powerful, culturally relevant content Growth-Led Content Strategy • Design content systems capable of scaling to 1M+ followers, • Develop hooks, retention loops and viral mechanics, • Translate performance data into creative iterations Production & Execution • Concept, shoot and edit high-quality video and photography, • Produce founder-led content, • Use AI tools to enhance speed, creativity and experimentation DTC Ecommerce Creative • Develop and test ad concepts, angles and formats, • Produce high-converting product content, • Iterate based on performance metrics and customer insight, • Collaborate with agency partners where needed Brand Stewardship • Protect and elevate a premium brand aesthetic, • Build creative playbooks and scalable systems, • Ensure cohesion across every touchpoint, • Maintain a modern, luxury brand identity Must-Have • Proven experience growing a DTC or consumer brand through content, • Strong videography and editing ability (portfolio required), • Strong photography and visual instincts, • Demonstrable understanding of viral mechanics and retention, • Experience creating social content that converts, • Proficient using AI production tools to accelerate output You Might Be This Person If • You analyse viral content breakdowns for fun, • You think in hooks, tension, payoff and dopamine loops, • You’re frustrated by average brand content, • You want to build something culturally meaningful, not just “run socials”, • You’re both strategic and hands-on, • You want real ownership Location London-based (hybrid). Being within roughly a 1.5-hour travel distance of London. You will work closely with the founder and be deeply embedded in the brand. Compensation • Excellent London-level salary depending on experience, • Up to £100k performance bonus per year tied to growth and revenue, • Equity options possible for the right person Additional benefits include heavily discounted products and the opportunity to join a brand at an exciting stage of growth. Why This Is Different Most brands want content. This brand is building a creative growth engine. You will have: • Direct access to the founder, • Freedom to experiment, • The opportunity to build something that could define your career If you want a comfortable job, this isn’t it. If you want to build something that is talked about for years, this is it. Work Location: Hybrid remote in London

Sales Development Associate - Dutch Speaker • As a Dutch-speaking Sales Development Associate (SDA), you should be enthusiastic about learning the fundamentals of sales and generating qualified leads for our sales teams. This role is a precursor to being promoted to a Business Development Representative where you will receive continuing sales education, learn how to prospect for the different selling departments at Park Place Technologies, and gain more insight into all of the products and services we offer our prospective and existing customers. The Business Development Representative role is the step before an account manager role. Time in the Sales Development Associate role is generally 3 to 4 months. What you’ll be doing: • Learn about Park Place Technologies, our portfolio of offerings and how to articulate our value proposition to prospective customers., • Leverage prospecting techniques such as cold calling, emails, calendar invites, and social media to generate qualified leads and schedule discovery calls for members of our different sales teams., • Receive training on how to use our sales engagement tools, our customer relationship management system, internal resources, as well as other tools for identifying and engaging potential customers., • Learn how to build targeted prospecting lists, craft outbound messaging, identify influencers and key decision makers, and discover opportunities for Park Place Technology to earn new and additional business., • Participate in daily training sessions covering technology, sales skills, and mock prospecting engagements to develop your understanding of our business and how to identify qualified selling opportunities., • Learn how different parts of the organization work together to support our internal and external customers., • Develop strong organizational skills and managing your daily active to achieve defined performance metrics., • Leverage your Dutch-speaking skills to win new business in the Benelux region, • Other duties and activities as assigned. What we’re looking for: • 0-6 months of related professional development experience that may include the following: internship, professional group in school, sales business development, marketing, lead generation and/or prospecting (preferred)., • Fluency both spoken and written in the Dutch Language In the last 10 years, Park Place has: • Grown from 200 employees to over 2,300, • Acquired and successfully integrated 25 companies, • Heavily expanded its service portfolio to include Parkview Managed Services, Professional Services, Curvature Hardware and Entuity Software, • Grown to supporting customers in over 190 countries Top Rated Benefits for the UK: • Enhanced Maternity and Parental Leave, • Fitness Reimbursement, • Competitive Holiday allowance, • NEST pension Scheme, • Annual Profit Sharing Bonus, • Electric Car Scheme, • Private BUPA Medical Insurance, this can be extended to some family members and also covers Dental and Vision., • Life Insurance

Sapiens is hiring a Deal Desk Manager to play a pivotal role in enabling disciplined, efficient, and scalable deal governance across the business. This is a fantastic opportunity to step up and help scale our revenue engine. Sitting within the broader Revenue Operations (RevOps) function, the role reports to the Head of Revenue Operations and acts as a senior commercial partner to the Sales organisation and Legal, ensuring that complex deals are structured, reviewed, and escalated in line with commercial, pricing, contractual guardrails, and compliance standards. You will support all new business, with heightened focus on non-standard, high value and strategically important opportunities, owning deal/lifecycle governance. The role combines strong commercial judgement, analytical rigour, and regular exposure to senior leadership, helping balance revenue growth with risk management, margin protection, and long-term customer value. Working closely with Pricing, Planning, Finance, and Sales Operations you will contribute to the continuous improvement of deal governance processes, tools, and enablement, with high levels of autonomy. The role plays an important part in driving consistency, transparency, and accountability across the end-to-end deal lifecycle, supporting enterprise-wide commercial change and RevOps’ broader mission to scale revenue performance effectively and sustainably. This role is suited to an ambitious mid-career professional, looking to play a central role in the new deals process and drive significant organisational change. The role is a bridge from management positions, offering wide-step-up opportunities to accelerate career development, including supporting junior colleagues, and engaging independently with senior stakeholders. Key Responsibilities: • Own the day-to-day operational execution of deal governance, ensuring opportunities progress through the sales process with appropriate review, documentation, and approvals., • Act as the central point of contact for non-standard and complex deals, providing clear commercial guidance to sales teams and stakeholders., • Review deal structures in detail, assessing pricing, discounts, and non-price terms to ensure alignment with approved commercial policy and governance guardrails., • Coordinate Deal Desk materials tailored to leadership audiences, ensuring decision-makers have clear, accurate, and well-calibrated feedback to support effective sign-off., • Facilitate Deal Desk discussions and sign-off forums as required; articulating risks, trade-offs, and commercial implications to support informed decisions and alignment across functions., • Work closely with Pricing, Finance, Account Planning, Sales Operations, Finance, and Legal to ensure opportunities meet minimum standards., • Identify recurring deal issues, policy gaps, or process inefficiencies and champion continuous improvement in the new business sales process., • Produce clear and consistent Deal Desk reporting to provide visibility of deal activity, turnaround times, exceptions, and sign-off trends., • Provide informal coaching and guidance to junior analysts, supporting consistent application of deal governance standards across the RevOps team. Experience/skills required: • 7-10 years of experience in commercial governance, Deal Desk, revenue operations, or sales operations, with a track record of strategic insight and commercial acumen in enterprise software sales enablement., • Demonstrated ability to work cross-functionally with sales, pricing, finance, and legal teams, influencing key stakeholders to drive strategic outcomes and resolving emerging challenges in fast-paced environments., • Proven experience producing leadership-ready materials, analysis, and reporting to complex information; using standard industry tools (PowerPoint, Excel, Word; Power BI is a bonus), • Exposure to pricing models, discounting, contract terms, and commercial constructs typical of enterprise and mid-market B2B software, especially Software as a Service models., • Experience working within a born-in-the-cloud software company, with strong familiarity in cloud-native commercial models and SaaS deal structures. Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds. is your contact for any questions. We kindly ask that you apply through LinkedIn.

ompany Overview Pylontech is a leading global provider of Battery Energy Storage Systems (BESS), renowned for its innovative solutions in the energy storage sector. Established in 2009 and headquartered in Shanghai, China, Pylontech has become a prominent player in the industry, delivering over 4.5 GWh of energy storage capacity across more than 80 countries . The company's product portfolio includes advanced lithium iron phosphate (LiFePO₄) battery systems, such as the FORCE-H and FORCE-L series, known for their high cycle stability, modular design, and compatibility with various hybrid inverters. Learn more at About the Role: We are seeking a dynamic and results-driven Business Development Manager to lead growth initiatives across the Commercial & Industrial (C&I) and residential energy storage segments in the UK & Ireland region. This role is ideal for a motivated professional with a strong understanding of the renewable energy landscape and a proven ability to drive business development from lead generation through to contract closure and project execution. Key Responsibilities Lead Generation & Prospecting • Identify, develop, and qualify new business opportunities through networking, industry events, trade shows, digital platforms, and referrals., • Design and implement a comprehensive strategy for acquiring C&I and residential energy storage projects., • Cultivate and maintain strong relationships with existing and potential clients., • Prepare and present compelling proposals, bids, and tenders specific to energy storage solutions., • Lead contract negotiations to secure favorable terms in alignment with legal and regulatory standards., • Liaise with engineering, project management, and operations teams to ensure seamless execution and delivery., • Represent the company at industry events, conferences, and forums to build brand presence and strategic connections., • Monitor regulatory updates, market trends, and technological advancements in the energy storage sector., • Analyze competitive positioning and identify new market opportunities to refine go-to-market strategies. Candidate Profile Education & Background: • Exceptional communication and interpersonal skills., • Strong organizational abilities with a strategic mindset., • Fluency in English is required. Proficiency in Mandarin Chinese or another major European language is highly advantageous. Why Join Pylontech? • Innovative Technology: Work with state-of-the-art energy storage solutions, including the FORCE-H and FORCE-L series, known for their high cycle stability and modular design., • Global Impact: Contribute to a company with a significant global presence and a commitment to sustainable energy solutions., • Professional Growth: Opportunities for continuous learning and development in a dynamic and evolving industry., • Collaborative Environment: Be part of a team that values innovation, quality, and customer satisfaction. If you're passionate about renewable energy and have the technical expertise to support cutting-edge energy storage solutions, Pylontech offers an exciting opportunity to advance your career while making a meaningful impact on the future of energy.

Our customer, a UK-based law firm is seeking an experienced Commercial Knowledge Lawyer or Commercial Lawyer. This is an excellent opportunity for a fee-earning lawyer looking to move into a knowledge-focused role, contributing to the development of best practice, innovation initiatives, and legal technology strategy across the firm’s Commercial, Technology & Outsourcing, and Data & Cyber practice areas. About the role: This position will offer both strategic insight and hands-on support across a wide range of disciplines, including commercial agreements, technology projects, outsourcing (particularly within regulated environments), advertising and consumer law, data protection and privacy, and non-contentious cyber matters. The role combines the traditional remit of a Knowledge Lawyer with a broader strategic focus on advancing AI-driven initiatives, developing client-facing solutions, and optimising service delivery. You will work closely with partners and fee earners to enhance the use of legal technology, while maintaining high-quality know-how resources, precedents, and training to ensure the practice remains at the forefront of the market. Responsibilities: • Lead AI and legal technology initiatives, translating strategic objectives into practical knowledge workstreams, client-facing solutions and innovation projects., • Act as subject matter lead on AI governance and regulatory developments, ensuring safe, compliant and commercially robust deployment of AI-enabled tools., • Drive thought leadership and horizon scanning across commercial, technology, data protection and cyber, producing market-facing insights and representing the firm externally., • Design and deliver internal and client training programmes, supporting cross-disciplinary capability in AI, data and technology regulation., • Oversee knowledge management, including development of precedents, playbooks and guidance, while supporting fee earners with practical, market-aligned know-how. About Elevate Elevate provides consulting, technology and services to law departments and law firms across the globe. Headquartered in Los Angeles, our 1,600+ strong team of legal professionals, lawyers, consultants, project managers, and engineers operate across the United States, Europe, UK, and Asia, Hong Kong and Australia. ElevateFlex, is the flexible resourcing capability within Elevate, we define and support a new flexible career within the legal industry. We match exceptional legal professionals to the evolving needs of our Customers through the curation of a world-class, global Community of Talent, and advanced, technology-enabled search. We were recently proud to be assessed in Band 1 of Chamber’s Global Flexible Legal Resourcing category. Our Vision is a world where legal and business teams achieve incredible outcomes, together. Equitability and Inclusion are critical to ElevateFlex’s success. As The Law Company, changing the legal business landscape, we know a diverse, inclusive work culture is at the heart of attracting, retaining, and celebrating the industry’s most talented people. We empower our employees to bring their whole selves to work because we know that diversity of experience and perspective drive innovation and is simply good business. As a strong proponent of diversity, equitability, and inclusion, ElevateFlex is committed to hiring diverse candidates from all backgrounds. We invite you to apply to become part of the ElevateFlex Team – help us change the legal business landscape and make a dent in the legal universe.

AWS Partner Sales Manager – System Integrator Lead Location: London ( 2 days in the office) Salary: £70,000 - £85,000 base (with realistic OTE of £120,000 - £135,000) About the Role We are seeking an experienced AWS Partner Sales Manager to lead and grow relationships with System Integrator (SI) partners across the UK. The role combines strategic leadership, pipeline development, and partner engagement to accelerate revenue and strengthen joint go-to-market initiatives with AWS. This is a player–coach role, with responsibility for a personal quota, leading a small team of PSMs, and acting as the primary partner-facing executive with AWS and SI stakeholders. The ideal candidate will have deep AWS expertise, an established partner network, and the credibility to influence at senior levels. Key Responsibilities Partner Engagement & Pipeline Growth • Manage and develop strategic SI partner relationships across consultancy, cloud services, and marketplace lines of business., • Act as a primary point of contact for AWS commercial and partner teams within the region., • Leverage an existing AWS and partner network to drive joint opportunities, co-selling activity, and pipeline acceleration., • Provide input to AWS go-to-market strategy in collaboration with partner stakeholders., • Represent the organisation confidently at industry events, partner forums, and executive meetings., • Support partners at all stages of their AWS journey, from onboarding to advanced tier status., • Understand and utilise AWS funding programmes, professional services, and managed services opportunities. Team Leadership & Development • Lead, mentor, and develop a team of PSMs across the UK & Europe., • Set clear expectations for performance, pipeline management, forecasting, and deal execution., • Support team members on complex, high-value, or strategic opportunities., • Build a high-performance culture emphasising accountability, collaboration, and continuous improvement. Revenue & Strategic Delivery • Own sales performance, revenue delivery, and forecasting for assigned partner accounts., • Drive new partner acquisition and expand strategic existing accounts., • Ensure consistent sales methodology and execution across markets., • Provide insights, reporting, and recommendations to senior leadership. Market & Stakeholder Engagement • Collaborate cross-functionally with marketing, delivery, and leadership teams to align messaging and execution., • Use market intelligence and customer insight to influence service development and positioning., • Maintain strong executive-level relationships with partners and customers. Candidate Requirements • Proven experience managing AWS partners, ideally System Integrators, within the UK & Europe., • Deep knowledge of AWS services, partner programmes, and funding mechanisms., • Established relationships and credibility within the AWS ecosystem., • Strong track record of sales performance, pipeline development, and revenue growth., • Experience leading, coaching, and developing high-performing partner sales teams., • Excellent communication, stakeholder management, and executive presentation skills., • Ability to operate strategically while remaining hands-on when needed.

About us Lumen Cards is a new consumer lending business preparing to launch its first credit card to the UK consumer market in Q1 2026. Our management team brings over 20 years of experience each in consumer finance, and we operate from two locations: London Kings Cross, and Leicester. At Lumen, we approach consumer lending with a “do the right thing” mindset. Our goal is to provide credit that helps customers solve real-life problems. We’re committed to building a great place to work. We want every colleague to feel valued, empowered and impactful. We celebrate shared success, support one another through challenges and foster a culture where ideas are welcomed, and collaboration is second nature. When things go wrong, we don’t point fingers, but we pull together to find a way forward. Role Overview You will be joining Lumen at an exciting time, as we prepare to launch first credit card product. We are looking for a credit & commercial manager to lead the development and optimisation of our credit strategy from day one. This is a key role in an early-stage fintech, where you’ll be the central point of expertise for credit risk decisioning, responsible for shaping credit strategy for acquisitions, managing in-life credit performance, and driving commercial outcomes. You’ll design and implement, data-driven credit strategies that balance growth, risk, and customer outcomes. In a new lending business and ever changing macro-economic environment, credit dynamics evolve quickly, and your role will be critical in ensuring our strategies are proactive, responsive, and resilient. You’ll work across pricing, credit limits, affordability, and portfolio optimisation, collaborating with product, tech, and data teams to embed credit thinking into every part of the customer journey. We are a small but rapidly growing business. The role holder will be expected to be a hands-on contributor to the business while also helping mentor new joiners as we grow. This is a unique opportunity to help build a responsible lending business from its earliest stages, influence strategic decisions, and make a meaningful impact on how credit is delivered to UK consumers. Key Responsibilities Credit Strategy & decisioning • Optimise credit strategy and decisioning for credit cards, including deployment of new risk scorecards and understanding associated risks., • Shape and enhance credit policy, working closely with product and tech teams to implement changes., • Leverage alternative data sources such as Open Banking to improve credit decisioning and expand access. Pricing & Commercial Strategy • Manage pricing and commercial strategy, providing recommendations to senior leadership., • Build and maintain NPV and pricing optimisation models to inform lending decisions, while understanding their limitations., • Formulate strategies to improve affordability policy and ensure responsible lending and good customer outcomes. Portfolio & Performance Management • Monitor credit performance across new customer acquisition and in-life credit line increases., • Track loss rates, risk-adjusted income, and affordability outcomes, recommending strategy adjustments., • Analyse portfolio trends to identify areas of improvement and propose data-driven changes Insight, Forecasting & Reporting • Use advanced statistical techniques to predict customer behaviour and forecast future demand., • Support lifetime value modelling and scenario analysis to guide strategic decisions., • Build dashboards and tools to monitor performance., • Prepare regular updates for the credit committee and senior stakeholders Skills & Experience • Adept at translating analytical insights into commercial strategy, with a proven ability to influence senior stakeholders and drive decisions that balance growth, risk, and customer outcomes., • Proven experience (3-6 yrs) in credit risk analysis within consumer lending, ideally in credit cards or unsecured products., • Strong proficiency in SQL and/or Python for data manipulation, analysis, and model development., • Hands-on experience with credit scorecard deployment and credit policy design, including affordability assessments., • Ability to build and apply NPV, lifetime value, and pricing optimisation models to support lending decisions., • Skilled in leveraging alternative data sources (e.g. Open Banking) to enhance credit decisioning and expand access., • Familiarity with UK consumer credit regulations and responsible lending practices., • Experience in monitoring portfolio performance, identifying trends, and recommending actionable strategy changes. Personal Attributes • Structured and holistic thinker, able to approach complex problems with clarity and logic., • Commercially curious and analytically driven, with a passion for uncovering insights that drive business growth and improve customer outcomes., • Collaborative team player, comfortable working cross-functionally with product, tech, data science, and finance teams., • Adaptable and resilient, thriving in fast-paced, evolving environments., • Ownership-driven, with a high bar for quality, accountability, and impact., • Committed to continuous learning and knowledge sharing, staying ahead of industry trends and analytical techniques.

Service Relationship Manager Salary Range: 80,000.0 GBP - 90,000.0 GBP Location: Watford 4 days/week in office Required Skills & Experience Strong experience (5+ years) in a Service Relationship Manager, Service Delivery Manager or IT Service Manager role. • Solid working knowledge of ITIL (v3 or v4) and practical experience applying ITIL principles in a live service environment., • Experience managing complex, mission-critical B2B technology services, ideally in regulated or high-availability environments., • Comfortable working across technical teams, with a good understanding of software platforms, infrastructure and operational support models., • Proven ability to build trusted customer relationships and operate confidently with senior stakeholders., • Strong analytical skills, able to interpret service data and turn insight into improvement actions., • Excellent communication and stakeholder management skills., • Fluent in English, both written and verbal., • ITIL certification is strongly preferred (Foundation minimum; higher levels a plus). Job Description This role is accountable for owning the end-to-end service relationship with assigned customers, acting as the single point of accountability for service quality, performance and continual improvement. Operating within an ITIL-aligned service management framework, you will work closely with customers and internal teams to ensure services are delivered in line with agreed SLAs, drive continual service improvement (CSI), and build trusted, long-term partnerships based on transparency and outcomes. Own and manage the service relationship with assigned customers, acting as the primary point of contact for all live service matters. • Represent the customer within Scientific Games, ensuring service performance, risks and improvement opportunities are clearly understood and acted upon. • Lead and maintain ITIL-based service governance, including service reviews, SLA reporting, KPI tracking and escalation management. • Develop, agree and track Continual Service Improvement (CSI) plans, driving measurable improvements in service quality, resilience and customer satisfaction. • Coordinate with internal teams across service operations, engineering, infrastructure, testing and delivery to resolve incidents, problems and service risks. • Ensure timely and effective handling of incidents, problems and major service events, including customer communication and post-incident reviews. • Monitor service performance trends and proactively identify risks, dependencies and improvement opportunities., • Support service onboarding, transitions and changes, ensuring customers experience smooth and controlled service evolution.

Role: SaaS Account Executive Experience: Minimum of 3 years SaaS with exposure to enterprise level customers Location: Hybrid - central London Salary: up to £60k basic + uncapped comms This is a role for someone who enjoys sales when it’s done thoughtfully and with care. Not the frantic chasing of leads or volume for volume’s sake, but considered, commercial conversations with senior decision-makers; the kind where trust is built over time, credibility matters, and timing is everything. You’d be joining a well-established B2B technology business operating at real scale, with a product that’s proven and genuinely valued by its customers. The market is clear, the foundations are strong, and the focus now is on growing meaningful enterprise relationships rather than quick wins. You’ll look after the full sales cycle with larger organisations, from those early exploratory conversations through to negotiation and close. Some opportunities will come your way; others you’ll shape yourself. The emphasis is on building a pipeline you believe in, forecasting sensibly, and closing work that lasts beyond the signature. This is a key role and a collaborative one. You’ll be encouraged to look beyond individual deals; sharing insight, spotting patterns, and helping the wider business continue to refine how it goes to market. You’ll work closely with customer success, solutions, marketing and product, as part of a calm, joined-up commercial team. You’ll also represent the business externally, whether that’s in meetings, at events, or in conversations where presence, judgement and warmth count just as much as polish. This could suit someone who: • Has a solid background in SaaS sales, ideally with some exposure to enterprise clients, • Is comfortable owning a number, a pipeline and a conversation, without needing constant oversight, • Builds rapport easily, listens well, and sells through understanding rather than pressure The business operates a hybrid working model, with offices in the UK and internationally. There’s genuine scope to grow, backed by an experienced leadership team who care about doing things properly and building something sustainable. If you’re at a point where you want your work to feel human again — and your wins to feel worthwhile — this role is well worth exploring.

Infrastructure Engineer - 9-Month Fixed Term Contract | London We are seeking an experienced Infrastructure Engineer to join our Insurance Client, based in Central London on a 9-month fixed-term contract. This role is ideal for an individual contributor with deep expertise in workplace services, communication, and collaboration systems. You will work closely with Managed Service Providers (MSPs) to ensure secure, efficient, and reliable workplace solutions, including desktop environments, collaboration technologies, and remote working enablement. You will act as a trusted advisor and point of contact for workplace solutions, helping define business goals, set clear expectations, and measure MSP performance to drive continuous improvement. Key Responsibilities • Provide expert consultancy on workplace services, including Microsoft technologies and implementations, advising internal stakeholders on governance and stability while supporting evolving business requirements., • Serve as a liaison between MSPs and internal teams to ensure business objectives are met, outcomes are clearly defined, and SLAs and performance metrics are tracked effectively., • Monitor and evaluate MSP performance, co-develop capabilities, and implement improvements to reduce costs, enhance processes, and innovate services., • Participate in troubleshooting and resolving performance or contractual issues, collaborating cross-functionally with internal teams and vendors., • Contribute to the creation and enforcement of workplace service standards and controls., • Stay current with technology trends and best practices, recommending enhancements to workplace services., • Maintain professional development through workshops, publications, networking, and industry groups. Skills & Experience • Proven experience managing IT services, operations, or projects delivered through MSPs, focusing on outcomes rather than hands-on execution., • Strong experience defining, tracking, and utilizing SLAs, service metrics, and performance indicators to manage vendor relationships., • Solid knowledge of workplace technologies, including Windows 11, Office 365, Teams, Exchange, SharePoint, OneDrive, and ideally Microsoft Enterprise Mobility + Security (EM+S)., • Experience with project management methodologies (Waterfall, Agile) and ability to plan and deliver complex initiatives., • Excellent communication and collaboration skills with internal teams, external vendors, and offshore resources., • Experience developing technical and operational solutions, including requirements gathering, use-case scenarios, and high-level architecture., • Strong analytical, problem-solving, and organizational skills, with the ability to manage multiple projects simultaneously., • Strategic thinker with business insight across products and industries., • Ability to mentor and guide other infrastructure or vendor management teams., • Bachelor’s degree in Computer Science, Information Technology, or relevant experience., • Typically 7+ years of experience in IT infrastructure engineering, workplace services, or Microsoft technology consulting, preferably in a financial or regulated environment., • Experience in customer-facing technology roles and managing IT vendors or MSPs., • Relevant certifications in infrastructure, vendor management, or workplace technologies are a plus.

Head of Product Design | Premium Consumer Platform | £100–120k + bonus We’re working with a design-led, consumer-facing digital platform to hire a Head of Product Design. The business operates at scale across international markets and has built a strong reputation for quality, attention to detail and a highly engaged customer community. It sits firmly in the premium end of its category, with a product experience that blends performance, aesthetics and lifestyle in a way that resonates deeply with its audience. They’re now entering a new phase focused on evolving the experience, unlocking new commercial opportunities and strengthening how design contributes to both product and brand. The role • You’ll work closely with product, engineering, data and commercial teams to shape how design drives both customer experience and business performance., • There’s real momentum internally to move faster, work more iteratively and bring teams closer together. Design is expected to play a central role in that, influencing how ideas are shaped, tested and brought to market., • You’ll lead a small team while staying actively involved in the work, setting direction while contributing to delivery. What you’ll be doing • Leading design across key product areas, maintaining a high bar for quality, consistency and craft, • Shaping experiences that reflect a premium, design-led brand while improving usability and accessibility, • Translating customer behaviour and insight into clear product opportunities, • Partnering with product and engineering to move quickly from concept through to launch, • Identifying opportunities to improve conversion, engagement and retention across a B2C platform, • Using data and experimentation to inform decisions and refine the experience, • Evolving design systems and ways of working to support scale and consistency, • Mentoring and developing designers while remaining close to the detail What they’re looking for • Strong end-to-end product design experience within a B2C environment, • A track record of delivering measurable impact across core product metrics, • A sharp eye for visual quality and an understanding of how brand and product interact, • Experience working closely with product and engineering in fast-moving teams, • Confidence operating at a senior level while staying hands-on, • Strong product thinking with an appreciation of commercial drivers Package • £100,000–£120,000 base, • Performance bonus, • Private medical, • 25 days holiday plus additional benefits, • Hybrid working, London-based, • 3 stage interview process, no take-home task

About the company • Fast-growing SaaS scale-up delivering risk, intelligence, and analytics solutions to clients across financial services, • Headquartered in London with a mission to help businesses make smarter, data-driven decisions through real-time insight and automation, • Known for combining deep sector expertise with innovative software to drive efficiency and growth for global clients About the role • A full-cycle, hunter-focused 360 role - generating pipeline, running structured mid-market sales cycles and closing high-value deals, • Leading complex, multi-threaded sales cycles and developing C-suite and senior stakeholder relationships across financial markets, • Owning end-to-end mid-market new business opportunities from prospect to close, • Partnering with the CRO to build and scale the go-to-market engine Your previous experience • 3+ years’ proven track record of closing SaaS new business deals, • Must have experience selling into financial services, • Thrives in a start-up/scale-up environment without heavy enterprise infrastructure Package • £85,000 - £100,000 base DOE, • Uncapped commission with significant OTE potential (double OTE+), • HYBRID - 2/3 days p/w in Central London, • Opportunity to join a rapidly growing SaaS business in a pivotal scale-up phase with direct CRO exposure Arius Recruit is exclusively hiring for this role. We connect experienced sales professionals with senior commercial opportunities across the UK. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Analytics and Consulting. Arius Recruit Ltd is acting as an employment agency in relation to this vacancy. This is a permanent and full time position.