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  • Digital Marketing Executive
    Digital Marketing Executive
    il y a 2 heures
    £40000 par an
    Temps plein
    London

    Digital Marketing Executive For over 20 years, Brindisa Tapas has been celebrating authentic Spanish food across London. With six restaurants, we're known for warm hospitality, bold flavours and a genuine love for Spanish Culture. Meanwhile, for each of the last three years, we've opened a new location for Bar Kroketa, a unique spot bringing Spanish bar culture to London. We're looking for a Digital Marketing Executive to support the delivery of our digital marketing activity across multiple channels --- helping us bring the Brindisa experience to life online and drive guests into our restaurants. This is a hands-on role, ideal for someone 1-3 years into their marketing career who is keen to develop their skills across social media, email marketing, and digital campaigns within a fast-paced hospitality environment. You'll work closely with the Senior Marketing Communications Manager and external agency partners to execute campaigns, create content, and track performance. What you'll be doing Social Media • Manage and grow Brindisa Tapas' and Bar Kroketa's social media presence across Instagram, Facebook, and TikTok, maintaining a consistent brand voice and aesthetic across all channels., • Build and execute a monthly content calendar, balancing planned campaigns with reactive, timely content., • Create engaging, on-brand content --- copy, imagery, and short-form video --- that celebrates the people, produce, and experiences that make Brindisa Tapas what it is., • Coordinate with photographers and site teams to create strong, on-brand visuals., • Monitor engagement, track performance (followers, reach, engagement rate, saves), and use that data to sharpen the content strategy over time. Paid Media \& Agency Collaboration • Work with agencies to plan, implement, and optimise paid digital campaigns across Google Ads, Meta and TikTok, ensuring activity is aligned with brand objectives and commercial priorities., • Brief agencies clearly on campaign goals, target audiences, and creative assets, and hold them to account on timelines and deliverables., • Monitor paid performance metrics --- click-through rate, conversions, cost per acquisition, and return on investment --- reporting results and flagging issues proactively., • Identify opportunities to test and improve campaign performance through data-driven insight, bringing recommendations rather than just results. Email Marketing • Support the execution of customer lifecycle marketing through the CRM platform, contributing campaign ideas, writing copy and working with the Marketing and Events Coordinator to build and send regular communications., • Contribute to automation workflows such as welcome series, birthday offers, and re-engagement campaigns, helping build a consistent and warm guest communication experience. Website \& SEO • Liaise with external web agencies to ensure content and technical updates are clearly briefed, implemented on time, and quality-checked before going live., • Conduct monthly website audits --- covering menus, events, and promotions --- to ensure all information is accurate, current, and brand-consistent., • Upload and optimise digital content including blog posts, landing pages, and imagery, with SEO, GEO and user experience both front of mind., • Monitor website performance metrics and flag opportunities or issues to the team in a timely way. Digital Campaigns \& Projects • Manage timelines and digital deliverables across wider marketing campaigns and activations, keeping everything on track and stakeholders informed., • Coordinate digital assets across social media, email, and the website, ensuring brand alignment and consistency across every channel and touchpoint., • Collaborate with site teams and partners to support the digital aspects of events, seasonal promotions, and external collaborations. Analytics \& Reporting • Track and report on digital performance across all channels on a regular basis, presenting data clearly and drawing out the insight that matters., • Analyse trends across social, email, paid, and web to identify what's working, what isn't, and where the opportunities are., • Contribute to team meetings with creative ideas and data-led observations, helping shape the direction of future activity. Staying Current • Follow developments in digital marketing, social platforms, and the wider hospitality and food sector --- and bring relevant ideas back into the team., • Actively develop your digital skills through courses, industry resources, and peer learning, sharing knowledge with the wider marketing team. We are looking for someone who has: • 1-3 years in a digital marketing or social media management role., • A degree in Marketing, Communications or a related field (preferred but not essential)., • Strong writing and editing skills, able to create compelling content for multiple platforms and audiences., • A proven eye for visual content, attention to detail and, ideally, a portfolio of photography/videography examples., • Organised, analytical, commercially driven and comfortable juggling multiple digital projects., • Creative thinking and the ability to contribute to strategic campaign development., • Excellent communication and collaboration skills, confidence to take the initiative and the ability to work with diverse teams., • A genuine interest in food, hospitality, and engaging online communities. If you're excited by the idea of telling the Brindisa story, championing great Spanish food, and growing in a supportive and collaborative team, we'd love to hear from you. To apply: Please email your CV and cover letter to .

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  • Area Sales Manager (ASM)
    Area Sales Manager (ASM)
    il y a 19 heures
    Temps plein
    London

    Purpose of the Role "We exist to elevate life through technological artistry." Are you passionate about the future of mobile technology and naturally charismatic on camera? We are looking for an energetic, results-driven Area Sales Manager who can bridge the gap between traditional field sales and modern digital influence. In this role, you aren't just visiting stores; you are the digital face of OPPO in your region. You will be responsible for driving sales growth through relationship building, expert product training, and building a powerful digital presence via TikTok. If you have a knack for turning retail staff into advocates and aren't afraid to go viral, we want to hear from you. Key Responsibilities 1. Drive the Business (Sales & Field Operations) • Regional Dominance: You will be responsible for a wide geographic territory, requiring a high level of mobility and a proactive approach to travel. You are expected to be "on the road" daily, ensuring the OPPO brand maintains a dominant presence across the entire region., • Hit the Number: Your primary focus is sales growth (WoW, MoM, and Annually). Use data, regional insights, and digital reach to identify "hidden gems" and execute quick wins., • Ambassador Leadership: Beyond your own sales efforts, you will manage and inspire a network of Store Ambassadors. You are responsible for their performance, ensuring they are motivated, knowledgeable, and acting as true extensions of the OPPO brand., • Compliance & Excellence: You are the eyes and ears of the brand. You will rigorously monitor and report on in-store compliance, ensuring that POS materials, stock levels, and brand guidelines are met to the highest standard., • Commercial Conversations: Negotiate high-impact initiatives in-store to ensure OPPO stands out in a competitive retail footprint, leveraging your relationships to secure prime floor space., • Reporting: Showcase your success through our mobile platform. You will provide real-time competitor feedback and detailed reports on store performance and compliance metrics. 2. Digital Presence & Content Creation • TikTok Integration: Create engaging, trend-led TikTok content to showcase OPPO products and features to both retail partners and customers., • Camera Ready: You must be 100% comfortable being in front of the camera—whether it’s filming a quick product "how-to," a trending challenge, or a live stream., • Social Advocacy: Use social platforms to build a community within your territory, making OPPO the most "talked about" brand in your region. 3. Training & Execution • Training Perfection: Deliver innovative training sessions to upskill retail staff. We want someone who thrives "on stage"—whether that stage is a shop floor or a smartphone screen., • Own the Process: Manage your territory solo, from planning and preparation to final execution. Requirements & Essential Skills • Digital Savvy: A deep understanding of TikTok trends, video editing, and social media engagement., • Experience: Minimum 1–2 years in field sales, field marketing, or professional content creation., • The "Hustle": A results-driven mindset with a history of achieving sales growth., • Presence: Highly approachable, outgoing, and completely comfortable being the face of the brand on camera., • Logistics: Full UK Driver’s Licence is essential. Must be willing to travel "on patch" (Monday–Friday) with a requirement to work at least one weekend a month.

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  • Communications, Events & Guest Experience Manager (H/F)
    Communications, Events & Guest Experience Manager (H/F)
    il y a 4 jours
    Temps plein
    Marylebone, Westminster

    Role Purpose: The Communications, Events Guest Experience Manager is responsible for the restaurant's brand image, guest relationship quality, and community development across both B2C (end guests) and B2B (partners, companies, conciergeries, hotels, agencies, etc.). The role ensures a consistent guest experience before, during, and after the visit, while driving brand visibility and commercial opportunities through communication, events, and external relationships. He/She acts as a bridge between operations, local management, the France Communication team, and relevant central teams, supporting commercial performance, reputation, and brand consistency. Reporting Line Hierarchically reports to the Restaurant General Manager for all activities related to: • Guest experience B2C, • B2B relationships and partnerships, • Groups, events, and privatizations, • Complaints and sensitive guest situations, • Revenue development through events and corporate segments Functionally reports to the Communication Manager France for: • Communication strategy, • Brand image and positioning, • Content, social media, and communication materials, • Campaigns, launches, and marketing initiatives, • Brand tone of voice and visual consistency Key Responsibilities 1. Guest Experience \& Relationship (B2C) ● Ensure a premium guest experience at every touchpoint (before, during, and after the visit). ● Manage special requests, VIP guests, complaints, and guest feedback with responsiveness, diplomacy, and professionalism. ● Monitor online reviews and booking platforms (Google, TripAdvisor, TheFork, etc.) and coordinate responses. ● Implement guest loyalty actions (guest database, invitations, targeted communications, events). ● Analyze guest feedback and propose continuous improvement actions for the guest journey. 2. Guest Relationship, Events \& Business Development (B2B) ● Develop and maintain relationships with local partners: hotels, conciergeries, companies, event agencies, clubs, institutions. ● Identify new B2B collaboration opportunities (groups, corporate events, privatizations). ● Manage and follow up on group, event, and privatization requests in coordination with operations teams. ● For all privatization requests, systematically coordinate with the central privatizations team to ensure alignment on processes, commercial conditions, and group standards. ● Represent the restaurant at external events, networking occasions, and local initiatives. ● Contribute to revenue growth through groups, privatizations, and corporate segments. 3. Communication \& Brand Image ● Manage the restaurant's online and offline communication in coordination with the Communication Manager France, in line with brand identity. ● Coordinate content creation and publication (social media, internal materials). ● Ensure all restaurant information is accurate and updated across digital platforms. ● Roll out centrally defined campaigns, launches, and brand initiatives at local level and nurturing partnerships. ● Ensure consistency of tone, visuals, and brand positioning across all touchpoints. 4. Events \& Community Engagement ● Support the organization of internal events (special evenings, collaborations, launches, thematic experiences). ● Contribute to creating attractive experiences that strengthen the restaurant's community. ● Develop local brand awareness through strategic partnerships and targeted activations. ● Coordinate between guests, partners, operations teams, and relevant central teams during events. 5. Internal Coordination ● Work closely with Management, Floor teams, and Kitchen to ensure operational feasibility of guest and event requests. ● Regularly share guest insights, market feedback, and business opportunities with management. ● Support floor teams during high-volume services or VIP presence when needed. Key Performance Indicators (KPIs) ● Revenue from events, privatizations, and groups related customer satisfaction ● Conversion rate of event inquiries into confirmed bookings ● Social media growth and engagement rate ● Number of new B2B partners activated Ti aspettiamo !

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  • Brand Ambassador
    Brand Ambassador
    il y a 6 jours
    £20000–£40000 par an
    Temps plein
    London

    Unlock Your Potential in Visata Marketing! Feeling stuck in your current job? Lacking progression or personal growth? Or maybe you’re simply craving a more dynamic and sociable work environment? At Visata Marketing, we offer an exciting opportunity as a Brand Ambassador, where you’ll represent some of the UK’s most well-known brands. You’ll be at the forefront of engaging with customers, promoting top-tier products and services, and building lasting relationships—all while maintaining a strong brand image for our clients. What We Look For: We’re seeking individuals who are: Proactive & Positive – Ready to take control of their own success Driven & Ambitious – Eager to progress in a results-oriented environment Fast Learners – Open to mentorship with a strong student mentality What’s in It for You? We invest in our people, offering: Comprehensive Product & Sales Training – No experience? No problem! Direct Mentorship – Learn from top industry professionals Exclusive Networking Opportunities – Connect with sales experts & entrepreneurs worldwide All-Expenses-Paid Travel – Opportunities to visit exciting destinations like Ibiza, Dubai, New York, Paris, Lisbon, and more Team Socials & Activity Nights – Work hard, celebrate harder! Next Steps If you’re ready for a new challenge, we’d love to hear from you! Apply today, and if successful, our recruitment team will be in touch to schedule a face-to-face meeting. During this session, you’ll gain insights into: The day-to-day responsibilities of a Sales Advisor Career progression opportunities within Visata Marketing the high-profile clients we collaborate with. Please Note: This is a performance-based role, designed for those who are motivated by results and growth. Your future starts here—apply now!

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  • Switchboard Manager - Luxury Retail
    Switchboard Manager - Luxury Retail
    il y a 6 jours
    Temps plein
    London

    Join our client's prestigious automotive brand as a Switchboard Manager, where you will lead the centralised customer contact function across Park Lane and Park Royal. This pivotal leadership role ensures every telephone interaction reflects a professional, efficient and premium brand experience, while guiding a high-performing team to deliver exceptional service standards. Previous leadership experience within luxury automotive, luxury retail, or premium hospitality environments is essential. This full-time role offers a 40-hour working week, Monday to Saturday , on a rota basis across Park Lane and Park Royal sites. Hours of work are between 7:45am - 20:00pm depending on day and shift. Your Time at Work You will lead the delivery of a seamless, premium telephone experience, setting the standard for service, performance, and continuous improvement. - Lead, coach, and develop a high-performing Switchboard team - Manage rotas in line with demand and service expectations - Drive call quality, tone of voice, and brand standards - Oversee daily operations, ensuring service levels are consistently met - Monitor performance metrics, including response times and call handling - Implement escalation and overflow processes where required - Maintain consistent call handling standards across all sites - Review and audit interactions to support ongoing development - Resolve escalated or sensitive enquiries with professionalism - Ensure accurate lead capture and seamless handover to Sales and Aftersales - Collaborate with stakeholders to optimise customer journey and conversion - Support campaigns, peak periods, and wider business initiatives - Produce clear, insightful performance and service reports

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  • Night Hotel Manager
    Night Hotel Manager
    il y a 7 jours
    £32000 par an
    Temps plein
    London

    Night Manager – The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 61-bedroom 3* hotel The California, our 33-bedroom and 8 apartments 4* Boutique townhouse The Gyle, and our 49-bedroom 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now ready to enlarge our family, and we are looking for an experienced Night Manager who is a super user of Guestline PMS (Rezlynx), which is a must to be considered for the role. The Hotel Manager will be working on-site 4 days a week, with 4 days off, managing the guest experience from check-in to check-out, as well as being responsible for all health and safety, fire safety, and food safety compliance for all three properties. The Night Manager will be responsible for ensuring night audits, closing end of day, and reconciliation is completed correctly and according to company standards and procedures. The Night Manager will be fully responsible for the night receptionist team members, ensuring the property is running smoothly and the highest of customer service is delivered. The Night Manager will have an excellent command of English, both verbal and written; will be an expert in Health & Safety and Security (SIA qualification would be ideal but not a must to be considered for the role). The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times, so communication is key. The Night Manager will: • Possess comprehensive knowledge of the company PMS system, Guestline (Rezlynx)., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Coordinate with fellow Night Manager to ensure seamless operations and effective handover of tasks and information., • Be flexible, will have great attention to detail., • Possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable about the company services, standards & products., • Be proficient in night audit duties, including running reports, closing the end of day, and ensuring reconciliation is completed to company standards and regulations., • Be commercially and financially astute., • Provide exceptional customer service and unforgettable experience., • Possess a strong know-how in health and safety policies and procedures., • Be truly passionate about guests’ journey and will possess great attention to details. If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

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  • Associate Product Manager, Digital
    Associate Product Manager, Digital
    il y a 7 jours
    Temps plein
    London

    About Us At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. About This Role Blank Street's Digital Product team builds and continuously elevates the digital tools and systems that enable a best-in-class customer and in-store experience across every touchpoint. This includes our mobile app, POS, and internal tools. In this role, you will support the strategy, development, and day-to-day improvement of our consumer and employee-facing products. You will spend a lot of time helping existing products run better, while also supporting the development and rollout of new products and features. That means gathering feedback from the field, triaging bugs and issues, translating what we are hearing into clear fixes for engineering, and supporting rollout and training so changes land smoothly. We're open to a range of experience levels, if a more experienced candidate is a great fit, we're open to leveling the role accordingly. Over time, we want you to grow into a builder who can proactively prototype solutions and workflows (using AI-assisted development tools) to help the team move faster. Your work is structured around three pillars: This role is based fully in-person at our London office. What You'll Do Product Strategy \& Research Execution Product Insights \& Analytics Who You Are • 2+ years in a product-adjacent role (e.g., product management, product marketing, business analysis, operations/strategy with significant product exposure)., • Evidence you can ship: you've contributed to launching or improving a digital product, feature, workflow, or process end-to-end (problem → solution → rollout/measurement)., • Hands-on experience using AI-assisted build tools (e.g., Cursor, Claude, Copilot, v0, Replit) to prototype, automate workflows, or ship working solutions., • Comfort operating in a fast-moving, cross-functional environment (Product, Design, Engineering, Ops/Field teams), with frequent context switching., • Bonus Points: Benefits \& Perks • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Great culture with regular team events

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  • Night Hotel Receptionist – The Megaro Collection
    Night Hotel Receptionist – The Megaro Collection
    il y a 7 jours
    £12.71 par heure
    Temps plein
    London

    Night Hotel Receptionist – The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 61-bedroom 3* hotel The California, our 33-bedroom and 8 apartments 4* Boutique townhouse The Gyle, and our 49-bedroom 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 4 days a week (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about 5-star service and guest journey. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx, • Possess excellent presentation and interpersonal skills, • Skilled in checking arrivals lists, credit limit reporting and cash handling, • Knowledge of standard PC packages and computerized reservations systems, • Proficient in handling general clerical and administrative tasks, • Be flexible, will have great attention to detail, • Possess the ability to work independently, • Excellent command in English, both in oral and written, • Be extremely knowledgeable in regard to the company services, standards & products, • Commercially and financially astute, • Provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

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  • Social Media Manager
    Social Media Manager
    il y a 1 mois
    £1200–£2500 par mois
    Temps plein
    London

    Social Media Manager leads an organization's online presence by developing strategies, creating engaging content, and analyzing performance to boost brand awareness and engagement. Key duties include managing social platforms (Instagram, LinkedIn, TikTok), scheduling posts, community management, and running targeted campaigns. This role requires strong copywriting, creativity, and data analysis skills. Prospects +4 Key Responsibilities Strategy Development: Formulating, implementing, and managing social media strategies to align with business goals. Content Creation & Publishing: Creating, editing, and publishing daily, high-quality content (videos, images, blogs). Community Management: Monitoring, engaging with, and responding to followers to foster online community growth. Analytics & Reporting: Analyzing campaign performance metrics (KPIs) to produce insights and improve ROI. Brand Consistency: Ensuring a consistent brand voice, tone, and aesthetic across all platforms. Trend Monitoring: Staying up-to-date with new social media trends, tools, and platform updates. GOV.UK +5 Required Skills and Qualifications Platforms: Deep understanding of Facebook, Twitter/X, Instagram, LinkedIn, and TikTok algorithms. Tools: Experience with scheduling/analytics software like Sprout Social, Hootsuite, or SocialBee. Creativity: Strong copywriting, proofreading, and visual design skills (often using Canva or Adobe Creative Suite). Analytical Skills: Ability to analyze metrics to optimize performance. Experience: Typically 2-4+ years of professional experience in social media, marketing, or branding. Prospects +5 Common Tasks Scheduling social posts using management tools. Creating, running, and managing paid advertising campaigns. Collaborating with marketing, sales, and creative teams to align with brand goals. Monitoring competitor activity. Engaging with customers through direct messages and comments. Social Media Manager leads an organization's online presence by developing strategies, creating engaging content, and analyzing performance to boost brand awareness and engagement. Key duties include managing social platforms (Instagram, LinkedIn, TikTok), scheduling posts, community management, and running targeted campaigns. This role requires strong copywriting, creativity, and data analysis skills. Prospects +4 Key Responsibilities Strategy Development: Formulating, implementing, and managing social media strategies to align with business goals. Content Creation & Publishing: Creating, editing, and publishing daily, high-quality content (videos, images, blogs). Community Management: Monitoring, engaging with, and responding to followers to foster online community growth. Analytics & Reporting: Analyzing campaign performance metrics (KPIs) to produce insights and improve ROI. Brand Consistency: Ensuring a consistent brand voice, tone, and aesthetic across all platforms. Trend Monitoring: Staying up-to-date with new social media trends, tools, and platform updates. GOV.UK +5 Required Skills and Qualifications Platforms: Deep understanding of Facebook, Twitter/X, Instagram, LinkedIn, and TikTok algorithms. Tools: Experience with scheduling/analytics software like Sprout Social, Hootsuite, or SocialBee. Creativity: Strong copywriting, proofreading, and visual design skills (often using Canva or Adobe Creative Suite). Analytical Skills: Ability to analyze metrics to optimize performance. Experience: Typically 2-4+ years of professional experience in social media, marketing, or branding. Prospects +5 Common Tasks Scheduling social posts using management tools. Creating, running, and managing paid advertising campaigns. Collaborating with marketing, sales, and creative teams to align with brand goals. Monitoring competitor activity. Engaging with customers through direct messages and comments.

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  • Brand Ambassador
    Brand Ambassador
    il y a 1 mois
    Temps plein
    Dartford

    Job Overview: We are looking for confident, energetic, and outgoing Brand Ambassadors to represent client brands we partner with across promotional and marketing campaigns. This role is perfect for someone who enjoys engaging with people, promoting products or services, and creating positive brand experiences. You’ll be the face of the brand, helping to increase awareness and drive customer interest and sales. Key Responsibilities: Represent the brand professionally whenever on the field Promote products/services and clearly communicate key brand messages. Distribute promotional materials and answer basic customer questions. Collect feedback and report customer insights to the team Work toward daily or weekly performance goals. Requirements: Excellent communication and interpersonal skills Confident, enthusiastic, and self-motivated personality Ability to work independently and as part of a team Reliable and punctual with a strong work ethic. Must be eligible to work in the UK. What We Offer: • Competitive pay with performance-based incentives, • Flexible working hours, • Full training and ongoing support, • Opportunities for career progression, • Fun, social, and supportive team environment This role offers valuable experience in brand promotion within a vibrant team environment. We welcome motivated individuals eager to make a positive impact while developing their professional skills. Location: Dartford How to Apply: Apply via JobToday with your CV. Successful candidates will be contacted for a short interview.

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  • Data Analyst
    Data Analyst
    il y a 2 mois
    £42000–£45000 par an
    Temps plein
    Isleworth

    Job Description We are seeking a Data Analyst to support the commercial performance and operational efficiency of our telecommunications retail business. The role will focus on analysing sales, customer, and product data to inform business decisions, optimise performance, and support revenue growth across our Vodafone franchise operations. Key Responsibilities • Collect, analyse, and interpret data relating to sales performance, customer behaviour, and product uptake (mobile, broadband, SIM contracts), • Develop and maintain dashboards and reports to support management decision-making, • Monitor key performance indicators (KPIs), including sales trends, conversion rates, and customer retention, • Identify patterns and trends in data to support business planning and performance improvement, • Work with internal stakeholders to understand data requirements and provide actionable insights, • Support stock and product performance analysis to optimise inventory and sales strategies, • Ensure accuracy, consistency, and integrity of data across systems, • Assist in forecasting and reporting to support business planning and target setting Requirements • Experience in data analysis, reporting, or business intelligence roles, • Strong analytical and problem-solving skills, • Proficiency in data tools such as SQL, Excel, Power BI, or similar, • Ability to translate data into clear business insights, • Understanding of retail or telecommunications data (desirable but not essential)

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  • Sales Account Manager
    Sales Account Manager
    il y a 2 mois
    £55000–£60000 par an
    Temps plein
    London

    Role Overview We are seeking a commercially driven Sales Account Manager to join Citywharf, specialising in the London property market, including residential sales, lettings, and investment advisory. This role will focus on working with international clients, particularly Mandarin-speaking customers, while also building and maintaining strong relationships with UK-based landlords. The successful candidate will provide end-to-end support across property sourcing, investment advice, and transaction management. Citywharf is a boutique property consultancy with over 10 years of experience in London’s residential market, offering tailored services to overseas buyers, investors, and landlords. Key Responsibilities • Identify and develop new business opportunities, with a focus on Chinese and international investors, • Provide clients with insights into the London property market, including investment opportunities and property recommendations, • Manage the full sales and lettings process, from initial enquiry through to completion, • Build and maintain long-term relationships with landlords, including support on lettings, property management, and reinvestment strategies, • Conduct property viewings, client consultations, and negotiations to drive successful transactions, • Deliver end-to-end support to clients across buying, renting, and investment processes, • Collaborate with internal teams (sales, lettings, and property management) to ensure seamless service delivery, • Maintain accurate client records and track sales activities using CRM systems, • Participate in marketing initiatives, events, and client outreach activities, • Stay up to date with market trends to provide informed and strategic advice to clients Key Skills • Strong client relationship management skills, with the ability to work with international and high-net-worth clients, • Proven sales ability, with experience in converting leads into completed transactions, • Excellent communication and negotiation skills, • Commercially minded with a proactive, target-driven approach, • Ability to manage multiple transactions and client accounts simultaneously, • Proficient in CRM systems and Microsoft Office applications Experience Requirements • Minimum of 5 years’ experience in property, real estate, or a related field, • Experience working with Chinese or international clients is highly desirable, • Strong understanding of the London residential property market (sales, lettings, and investment), • Demonstrable track record of closing deals Education & Language Requirements • Bachelor’s degree or above in Business, Real Estate, Marketing, or a related field, • Fluency in Mandarin (spoken and written) and strong proficiency in English, • Cantonese is advantageous but not essential

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