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Role: District Heating & Decarbonisation Key Account Manager Location: South East Contract type: Full time, permanent We are seeking a senior Key Account Manager / Vertical Business Development Specialist to grow our Applied core business across district heating, decarbonisation and sustainability-led infrastructure projects in the UK & Ireland. The role is strategic and consultative, focused on developing and managing long-term, multi-stakeholder relationships with organisations that own, operate, develop or invest in heat networks and low-carbon energy infrastructure. What will I be doing? Help shape the future of sustainable heat networks across the UK. We’re looking for a relationship-focused Key Account Manager to partner with some of the UK’s most influential organisations in district heating and decarbonisation. This role is about building long-term partnerships, understanding complex organisations, and helping customers achieve their net-zero ambitions. You’ll work collaboratively with internal teams and customers to co-create solutions that deliver lasting value. • Develop and execute key account strategies for heat network and decarbonisation customers, • Conduct stakeholder mapping to identify and engage key decision makers and influencers across customer organisations., • Build strong, consultative relationships that support customers in achieving their net-zero and decarbonisation goals., • Facilitate regular, meaningful dialogue with customers to explore challenges, future projects, and partnership opportunities., • Originate new business opportunities aligned to district heating and low-carbon infrastructure, • Support colleagues in complex sales cycles and tender opportunities by bringing deep customer insight and relationship context., • Champion the benefits of low-carbon and renewable heating solutions, supporting customers in developing practical decarbonisation roadmaps. To be successful in this role you will need: • Experience in business development, key account management, stakeholder engagement, or partnership development., • District heating / heat networks experience preferred, • Strong relationship-building skills with the ability to engage a wide range of stakeholders—from technical teams to senior leadership., • Ideally have an understanding of district heating, decarbonisation, renewable heat technologies, and sustainability policy., • Excellent communication and active listening skills, with the ability to tailor messages for different audiences., • Organised and strategic approach to account planning and stakeholder mapping., • Collaborative mindset, with a focus on supporting colleagues and customers to achieve shared goals., • Ideally have degree or equivalent experience in business, sustainability, energy, engineering, or a related field (preferred but not essential)., • Willingness to travel within the UK to build relationships, attend meetings, and visit customer sites. What can we offer you? • Competitive salary + £20,000 OTE performance related bonus (Uncapped with accelerator), • Company vehicle or cash allowance, • 25 Days Holiday + bank holidays, • Holiday purchase scheme, • Company pension scheme, • Opportunity to play a meaningful role in the energy transition, helping customers decarbonise and achieve their net-zero ambitions., • Career progression – we love to build and nurture talent from within, therefore we’ll work with you to achieve your long-term career aspirations More about us: Carrier is the world’s leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world’s most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:

Role: Key Account Manager, Data Centres Location: London Contract type: Full time, permanent We are seeking a dynamic and experienced Key Account Manager to join our rapidly expanding EMEA Data Centre sales team. You will be based in the UK with around 10%-15% travel required. This pivotal role involves driving new business and expanding strategic relationships across data centre customers – including hyperscalers, colocation providers, enterprise end users, contractors and consultants. To deliver short term wins and long term multi-year growth for the Carrier Data Centre business. What will you be doing? * Identify, qualify and pursue net-new opportunities across hyperscaler, colocation, edge, enterprise and replacement cycles. * Serve as the primary point of contact for strategic and hyperscaler accounts; build strong, long-lasting relationships at multiple levels. * Develop new accounts: get the tenders, study the project and build the offer. Negotiate and convince the clients to win. * Build and maintain a robust, insight-led pipeline and backlog aligned to a strategic account plan. * Conduct market research and stay informed about industry trends, competitors, and emerging technologies to inform sales strategies * Represent Carrier at industry events, conferences and networking forums to build brand and pipeline. * Coordinate with internal teams, including engineering, operations, and customer support, to ensure the successful delivery of projects and services. To be successful in this role you will: The ideal candidate will possess a deep understanding of the data centre industry, strong sales acumen and exceptional account management skills. * Strong experience in Key Account Management, sales or business development within data centre infrastructure; HVAC/chilled-water and airside cooling experience highly valued. * Proven track record managing large, complex accounts and delivering against ambitious targets. * Technical knowledge advantageous: Hydronic chilled-water and airside products applicable to data centre cooling. * Ability to understand technical concepts and translate them into business solutions. * Strong negotiation, communication and stakeholder management skills; excellent time management and organisation. * Willingness to travel and utilise regional offices when required. * IT literate with MS Office skills * Hunter mentality: proactive pipeline generation, resilience and disciplined execution. What can we offer you? * Competitive base salary * Great sales bonus scheme (Uncapped with accelerator) * Company Vehicle or cash allowance * 25 Days Holiday + bank holidays * Holiday purchase scheme * Company pension plan * Opportunity to shape the future of a high-performing sales team. * Career progression and development opportunities; work with industry-leading equipment. More about us: Carrier is the world’s leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world’s most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This role provides long-term Product Management ownership of"campaign execution and orchestration capabilities within Advertising Technology, underpinning how purchased advertising campaigns are prepared, delivered, monitored , and measured across Sky's linear, addressable, and digital platforms. The role is accountable for shaping the"future-state advertising technology products"responsible for asset lifecycle management, campaign orchestration, and operational visibility, while maintaining BAU stability across existing platforms during a period of significant transformation. A defining characteristic of this role is the requirement for"strong technical and industry knowledge, combined with close collaboration with"Customer Experience (CX) teams and Product Owners (delivery leads). The Product Manager must be technically credible with engineers and architects, deeply understand advertising workflows, and ensure customer and operational needs are translated into scalable, platform-aligned product decisions. What you'll do • Own the"product vision, strategy, and roadmap"for campaign execution, orchestration, and operational monitoring capabilities, • Apply deep"advertising industry knowledge"to shape products that support real-world campaign delivery, trafficking, and optimisation workflows, • Work closely with"CX teams"to embed customer journeys, operational pain points, and usability considerations into product priorities, • Collaborate day-to-day with"Product Owners / delivery leads"to ensure technically complex product intent is delivered effectively, • Partner with Architecture and Engineering to design"modular, API-driven, cloud-based platform services, • Balance BAU operational reliability with strategic modernisation and simplification of legacy systems, • Use operational metrics, platform telemetry, and CX insight to drive continuous improvement, • Act as a technically credible product representative with Sky Media stakeholders, able to explain trade-offs and platform constraints What you'll bring, • Significant Product Management experience owning"platform-level, workflow-driven technology products, • Strong"AdTech, media, or broadcast industry experience, with understanding of campaign execution, scheduling, trafficking, and delivery lifecycles, • Demonstrated technical fluency across"APIs, cloud infrastructure, distributed systems, and data pipelines, • Ability to engage credibly with"engineers, architects, and delivery leads"on technical design and trade-offs, • Experience working with"CX and UX teams"to improve complex operational workflows, • Comfort owning products that are"operationally critical, revenue-impacting, and highly integrated, • Experience working in Agile delivery environments Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Field Sales Consultant – Your Way – Home/Field Based – Central London Up to £ 40,000 with fantastic bonuses, company car (or car allowance) & home-based contract & excellent company benefits We are expanding! Here at Brakes, we have ambitious growth plans and are continuing to expand on our bespoke and successful offering called ‘Your Way’ within our Independent Sales business. As a Your Way Sales Consultant, you’ll be responsible for winning and maximising business in your very own dedicated neighbourhood of just one square mile. This is a one of a kind opportunity, that no other business is currently offering! So, if you want to be part of something new and exciting, and you love being out on the field, WHILST having the opportunity to grow in your career, what are you waiting for? So, what will you be doing? You’ll solely be responsible for the success of your own local neighbourhood by achieving the following; • Research your target audience and opportunities in your neighbourhood, • Build and leverage strong customer relationships with your local neighbourhood and community through constant selling, face to face meetings and understanding the customer needs, • Onboard new customers effectively & successfully whilst ensuring close working relationships with existing accounts and track activity using salesforce, • Work closely with your distribution partner/ driver for your neighbourhood to create a strong team for the community, • Deliver profitable volume growth and hit targets It would also be great if you had a food background, but this is not essential. In return we offer a competitive base salary along with fantastic bonus potential, a home/field- based contract, company car, additional holiday purchase options to top up your annual leave and award- winning products at virtually cost price. In addition, you’ll have the opportunity to further enhance your skills through our industry leading Learning & Development programmes and with a salesforce of over 500 people, progress into a vast range of commercial roles to really develop your career.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. This role is an exciting opportunity to join us and work within our Broadband Commercial Team , influencing the growth and commercial strategy Sky Broadband . What you'll do: As the Commercial Manager for Broadband strategy & projects , you will be responsible defining the commercial strategy and maximising the commercial return on new broadband propositions and projects . Th is includes everything from brand new propositions, pricing capabilities, new RTMs through to commercial opportunities from our network partners to drive forward our full fibre ambitions. • Support on bringing new propositions / p rogrammes of work to market working with the Propositions Team to produce commercial strategies, develop business cases, and create targets., • Stakeholder Engagement : Build and maintain strong relationships with internal partners in Trading Performance, Marketing, Finance, Propositions, Digital, and Direct teams. Engage proactively with senior stakeholders to ensure alignment with strategic objectives ., • Drive s Change - work on new opportunities tak ing them from concept to delivery and proving out their value. This could include helping to prepare business cases, conduct research, leading working groups and defining execution ., • Diagnosis w ork with the in-quarter Trading teams to diagnose performance issues as they arise, and embed learnings into future quarterly plans., • Insight gathering and analysing using our network to help inform strategic changes. What you'll bring: If you love a challenge and are motivated to work in a dynamic environment alongside talented people who take pride in delivering great results, apply today • Strategic thinker - with an inquisitive mind, capacity for detail but driving simplicity , with a passion for change focusing on bringing new ideas to the table, • Commercially astute - experience building complex business cases., • Superb Collaborator and leader - work seamlessly across a matrix organisation to drive change., • Analytical ability - able to draw simple conclusions from complex and ambiguous datasets., • Confident communicator - able to turn analysis into stories tailored to the audience., • Workstack management - comfortable working independently to multiple deadlines., • Microsoft office - capable in both Excel analysing data, and PowerPoint presenting the insight and story, • Background working subscriber business's experience in telco or BB businesses preferred. Team Overview: We bring the best from the global market into Sky - we buy technology, marketing, corporate, operational services and editorial production solutions. We are an international team working with our stakeholders our partners to curate the most effective and efficient customer-led operating model. High ethical standards are embedded in our team, and we engage our supply chains in creating a sustainable future! The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadbandHow you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Hybrid model of Monday, Tuesday and Wednesday in the office Your office base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working! And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Customer Data Science partnering with the worlds most ambitious retailers and brands to put the customer at the heart of every decision.We combine deep insight advanced technology and close collaboration to help our clients grow innovate and deliver measurable value for their customers.Europe Asia A

More about your role As Sales & Marketing Manager, you'll play a central role in shaping how Places for People presents itself to customers, partners, and the wider marketplace. You'll elevate the quality, consistency, and reach of our marketing and communications, helping us build vibrant new communities and strengthen our brand presence across both New Homes and Shared Ownership. You'll also work closely with a range of partners and stakeholders involved in major projects including housing partners and internal marketing colleagues, and external creative, digital, and print suppliers ensuring our developments are promoted effectively and cohesively. With a strong focus on creative marketing delivery, you'll ensure our schemes stand out – from the way we communicate online to the experience customers receive on-site and build and execute tailored strategies You'll take ownership of the marketing journey and customer experience across multiple developments, ensuring everything from signage and show home presentation to campaign activity and collateral meets a consistently high standard. Working closely with the Sales, Marketing & Investments Director, you will shape strategy for upcoming schemes, build tailored campaigns for diverse buying routes, and continually refine our processes to improve performance and customer satisfaction. The role requires strong commercial awareness, the ability to understand the local market landscape, and the confidence to recommend targeted actions based on insight and data. More about you Please note: Assessments are used within this role as part of our shortlisting phase. To be eligible for an interview you must be able to demonstrate the following essential criteria in your application: • Experience within a Marketing Manager role within the New Homes/Developments sector, with a proven ability to deliver effective multichannel marketing campaigns that enhance customer engagement and support scheme performance., • Line management experience, including coaching, developing, and motivating teams to achieve high standards of customer experience and overall commercial outcomes., • The ability to manage marketing budgets confidently, ensuring spend is targeted, monitored, and delivers strong value and measurable outcomes for each scheme. At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply – you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone who does the right thing, is enthusiastic and motivated to grow, believes in community spirit, is respectful and enjoys their work. As the UK's leading social enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving communities for both our customers and employees. So, what are you waiting for? Join a community that cares about you! Benefits We are a large, diverse, and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: • Competitive salary, with a salary review yearly, • Pension with matched contributions up to 7%, • Excellent holiday package – 35 days annual leave with the option to buy or sell leave, • Cashback plan for healthcare costs – up to £500 saving per year, • Competitive Bonus, • Company Car/Car Allowance, • Training and development If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on ___. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

As a Data Technology and Advisory Services Client Partner within Commercial Solutions you will play a critical role by creating high degrees of customer proximity and insight focusing on a tightly defined set of strategic UKI Headquartered clients. Your contribution will be centred on knowledge of y

Partnering closely with stakeholders to test and optimise marketing activity across Performance Marketing (Paid Search Paid Social) Brand Marketing and CRM. Loyalty Marketing,Marketing,Google Analytics,Pardot,Attribution Modeling,Pivot tables,Salesforce Marketing Cloud,Data Visualization,Tableau,Cus

Account Executive – Full-Cycle Sales | London (Hybrid) Focus: EMEA & North America – Education, Healthcare, Professional Services A growing sales organisation is looking for experienced Account Executives who thrive in fast-paced, product-led environments and consistently exceed targets. This role is ideal for someone who wants ownership of the full sales cycle, enjoys working across multiple regions, and knows how to build strong relationships with mid-market and enterprise buyers. What You’ll Do • Manage the full sales cycle from qualification through to close, delivering against quarterly ARR targets., • Use industry insight to position solutions for Education, Healthcare, and Professional Services, navigating procurement processes and compliance requirements., • Conduct detailed account research to uncover use cases, buying groups, and organisational complexity., • Run deep discovery to identify pain points and clearly articulate ROI-driven business cases., • Work closely with SDRs to refine outbound messaging and partner with Growth and Customer Success to identify expansion triggers., • Maintain high standards of CRM accuracy, ensuring reliable forecasting and suggesting improvements to drive deal velocity., • Consistently exceed activity and revenue targets to support predictable ARR growth. What You Bring • 3+ years’ experience as a full-cycle Account Executive in B2B SaaS, PLG, or other high-velocity sales environments., • A strong track record selling into Education, Healthcare, or Professional Services, with an understanding of sector-specific processes and regulations., • Proven success hitting and surpassing quota, with the ability to speak to key metrics such as ACV, win rates, and cycle lengths., • Familiarity with structured sales methodologies (MEDDIC, SPICED, Sandler, etc.)., • Experience engaging mid-market and enterprise stakeholders across multiple regions., • Excellent communication skills in English. Additional European languages, especially German, are a bonus., • A growth mindset and eagerness to continuously refine your approach. What’s on Offer • Competitive salary package., • Hybrid work environment with flexibility., • Generous holiday allowance., • Learning and development support, including training and stipends for courses or certifications., • Well-being and home-office budget., • Access to mindfulness tools, team events, and supportive benefits for families., • High-quality equipment to set you up for success.

DIGITAL ANALYST SALARY UP TO £55,000 HYBRID - 3 days a week in Central London office THE COMPANY A Global Telecomms business with a strong data team is looking to expand its analytics function with a Digital expert! THE ROLE This role sits within an insights and analytics environment and is focused on a mix of customer analytics, marketing analytics, and tagging implementation. Key responsibilities include: • Handling ad-hoc reporting and data requests across customer and marketing analytics, • Owning tagging and implementation activity, with a particular focus on GA4, • Taking ownership of dashboards and ongoing reporting solutions, • Supporting projects focused on customer churn, customer lifetime value (CLV), and marketing performance, • Collaborating with senior stakeholders to drive insight-led initiatives, • Improving data quality across analytics and reporting outputs, • Supporting handset and mobile-related projects, including analysis of new product launches, • Working towards ownership of end-to-end analytics projects, • Contributing to longer-term strategic initiatives, including large-scale UK and global marketing projects, • Learning from and shadowing senior team members with a clear progression towards increased ownership YOUR SKILLS AND EXPERIENCE Essential: • SQL capability, • Hands-on experience with tagging and implementation, particularly GA4/GTM, • Python experience, • Experience improving or auditing data quality, • Exposure to dashboarding and insight environments BENEFITS • Hybrid working: 3 days per week in the office, • Salary up to £55,000, • Opportunity to develop end-to-end ownership across tagging, analytics, and stakeholder engagement

Job Title: Product Data Scientist – Hybrid – Up to £80,000 Location: London (Hybrid, 2 days p/w in office) Salary: Up to £80,000 + benefits Contract: Permanent The Company A well-established and fast-growing organisation going through an exciting period of digital transformation. With a strong customer focus, they use data and technology to deliver meaningful products and services to a wide audience. The business is scaling its data capabilities and is investing heavily in analytics to drive smarter decisions and long-term growth. The Role As a Product Data Scientist, you’ll work closely with teams across the business to unlock insight, guide product strategy, and influence decision-making. You’ll use advanced analytics, experimentation, and data storytelling to identify opportunities, improve customer experiences, and drive measurable impact. Key Responsibilities: • Analyse user behaviour to uncover insights, identify pain points, and influence product direction., • Design experiments and support a culture of testing, learning, and iteration., • Define and align key business metrics, ensuring consistency and accuracy across teams., • Build and maintain dashboards and tools to empower stakeholders with self-serve insights., • Conduct deep-dive analyses to support strategic initiatives and provide clear recommendations., • Collaborate across functions to close data gaps and drive analytics best practice., • Stay current on industry trends and champion innovative approaches to product data science. The Candidate • Proven experience in analytical roles, ideally within a digital-first or tech-led business., • Skilled in SQL, Python or R, plus familiarity with BI tools (e.g. Looker, Tableau, Lightdash)., • Ability to translate business challenges into clear analytical projects and recommendations., • Strong data storytelling and presentation skills, with confidence engaging senior stakeholders., • Curious, proactive, and detail-oriented problem solver., • Team player with strong collaboration skills. What’s on Offer • Salary up to £80,000 + bonus, • Hybrid working (2 days per week in London office), • Competitive annual leave package, • Pension scheme and healthcare support, • Employee discounts and perks, • Regular team socials and recognition initiatives, • Strong learning and development opportunities Apply Now If you’re an experienced Product Data Scientist/Analyst looking to shape the future of data insight in a growing, forward-thinking organisation, apply today.

About Us: At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale. As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic. Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. ___ guide how we lead, innovate, and connect. They are the behaviours that bring our mission and vision to life, every day, in every interaction. As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences. Learn more at ___. About the Role: The Sales Development Representative (SDR) role at Sitecore is a key role within our sales organisation that will give you the knowledge, skills, and foundation for a long, successful career in technology. In this role, you will be responsible for supporting Sitecore's growth strategy. It is a chance to use your skills to help shape our future as the leaders in the Digital Experience Marketing space. You will play an essential role in creating market awareness, identifying prospective customers, qualifying leads and generating new business for the company. You are an ambitious, results driven team player. What You Will Do: • Manage inbound lead flow as well as executing outbound prospecting initiatives, • Execute targeted outbound campaigns to identify new contacts, establish need and fit, and arrange a product introduction, • Partner with the Sales team to build quality pipeline, • Stay engaged with prospects and nurture your deals, • Act as an ambassador and advocate for Sitecore, sharing your passion and knowledge with customers and prospects, • Arranging discovery calls and well-qualified product demonstrations for the Field Sales and Pre-Sales teams What You Need to Succeed: • Native Dutch speaker, additional languages highly advantageous, • Positive and energetic communication skills, excellent listening skills, strong writing skills, • Genuinely curious, self-motivated, creative, results-driven, solution-oriented, direct, and driven to succeed, • Comfortable making cold calls, • Thrive in a metrics-driven organisation, • Ability to analyse industry trends and craft relevant messaging, • Curious personality with a desire to grow a long-term career in enterprise sales Additional Skills That Could Set You Apart: • Outbound and lead generation experience in a B2B environment, • Passionate about technology and what it can do for society, selling technology and redefining a market segment, • Previous tech industry experience or experience in sales development, tele-marketing and/or sales Why You Should Click ‘Apply’: • Sales and Customer Success are the key to our success! We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel it’s never been a better time to join Sitecore as we look to grow by 30% YoY. Growth for us means growth for you and your career., • Great team and company culture! You can find out more about our company culture in the Sales and Customer Success team and our commitment to creating a diverse and inclusive workplace, on our YouTube Channel. Thanks to the work of every employee globally, Sitecore has been recognised for award-winning Culture by Comparably. Equal Opportunities at Sitecore Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.

Senior Customer Analyst – Loyalty, Retention & Growth Hybrid – London (2 days in office) £70,000-75,000 base + discretionary bonus + pension up to 12% A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. The team focuses on understanding, optimising, and growing the customer base through data-led insights, storytelling, and experimentation. This role will play a key part in shaping acquisition, retention, and loyalty strategy, working cross-functionally with Marketing and Product teams to turn insight into commercial impact. Responsibilities include • Owning customer analytics projects such as segmentation, churn modelling, LTV, and lifecycle optimisation, • Designing and analysing A/B and multivariate tests to shape acquisition and retention strategies, • Using SQL and dashboarding tools such as Tableau or Looker to communicate insight across the business, • Partnering with marketing and commercial teams to identify and influence customer growth opportunities, • Translating analytical findings into actionable recommendations that improve customer performance Requirements • Strong SQL experience and familiarity with modern data environments, • Proven experience in ecommerce, tech, or other data-led B2C environments, • Ability to translate analytical outputs into strategic recommendations and tell clear data stories, • Experience designing or analysing A/B testing and customer lifecycle analytics, • Python skills for statistical modelling or automation are an advantage This role offers a hybrid setup (typically two days per week in the London office), a base salary of approximately £70,000 plus discretionary bonus and pension up to 12%. If you’re passionate about using data to shape customer behaviour and drive growth in a fast-paced digital environment, this opportunity offers an ideal next step. Apply below!

HEAD OF ANALYTICS (8-12 month Fixed Term Contract) LONDON - HYBRID - 3 days a week in the office SALARY UP TO £110,000 (pro-rata) THE COMPANY A private equity–backed green technology business, with significant investment committed to data and analytics! THE ROLE The position sits within a growing data function and reports into the CFO. The focus of the role is to move the organisation from data infrastructure maturity into insight-led decision-making and business impact. Key responsibilities include: • Leading analytics and BI initiatives that demonstrate tangible business value, • Partnering with teams across customer success, operations, and marketing to deliver actionable reporting and insight, • Building and enhancing reporting around areas such as customer experience, installations, service issues, and marketing performance, • Acting as a champion for Power BI adoption across the organisation, sharing best practice and success stories, • Translating complex data into commercially meaningful insights for senior stakeholders, • Managing stakeholder expectations and building strong relationships to improve data literacy across the business, • Supporting the evolution of analytics capability as the business scales into its next growth phase YOUR SKILLS AND EXPERIENCE • Experience leading or managing analytics or BI workstreams, • Previous hands-on background in analytics, including SQL, even if no longer fully hands-on, • Strong commercial mindset with the ability to articulate value from data, • Confident stakeholder manager, able to set expectations and influence across functions, • Organised, solutions-focused, and comfortable operating in an environment that is still evolving, • Experience working with modern data stacks (e.g. cloud platforms, data warehouses, BI tools) BENEFITS • Salary circa £110,000, • 10% bonus (pro rata), • Pension contribution (pro rata), • Hybrid working: three days per week in a Central London office, • Opportunity to play a key role in demonstrating the business impact of data during a high-growth phase

💼 Account Manager 👔 High‑Growth Market Research 📍 London (hybrid) 💵 £45-55k + 20k OTE Do you want to join a fast‑moving, service‑driven organisation that’s transforming how modern insight teams collect and use data? Do you thrive in high‑trust, high‑performance environments where you can truly own your accounts and make a measurable commercial impact? This ambitious data collection scale‑up is redefining what great service looks like for market research teams — removing operational drag and empowering customers to focus on insight and impact. They are now seeking an Account Manager to drive growth across a portfolio of EMEA clients, owning commercial performance while partnering closely with a dedicated delivery team. The ideal candidate will have experience in: • Market Research industry (data, samples, online quant), • Selling data collection services & professional services, • Managing and expanding key accounts, • Building & executing commercial account plans, • Working with data to inform decisions, • Communicating confidently with senior stakeholders, • Troubleshooting live project challenges, • Operating in fast‑paced, evolving environments In return you would receive: o Competitive salary o High‑growth, high‑trust culture o Exposure to innovative data‑collection technology o Opportunity to influence strategy and commercial growth o Supportive, collaborative “team-first” environment o Strong commitment to Diversity, Equity & Inclusion If you’re excited by consultative account growth, obsessed with customer excellence, and motivated by scaling something special, then apply now and let’s talk.

We are supporting a global Information Services & Advisory business as it embarks on an exciting and major transformation of its product and platform strategy. The organisation operates at the intersection of data, intelligence and technology, providing market-leading solutions to clients across a range of industries. This is a pivotal new leadership position, responsible for designing, packaging and commercialising professional services offerings, and connecting them to the group’s wider data and technology platform. The successful candidate will be a commercially minded General Manager/Managing Director with a strong grounding in Product Strategy - someone who developed a great career in top-tier consulting, moved into a data/SaaS or insights business, owns revenue and customer outcomes, and thrives in an unstructured, high-change environment. The Opportunity - Managing Director - Professional Services You will join a leadership team focused on transforming how market and sales intelligence is built, delivered and monetised. Reporting directly to the Chief Executive, this is a highly visible role with responsibility for commercial performance and influence across data, technology and commercial teams. Key Responsibilities: • Lead the product strategy and roadmap for Professional Services, • Drive commercial results through a client-centric approach to innovation and delivery, • Translate strategic goals into tangible products and solutions that meet evolving client needs, • Partner with technology, sales, research and M&A teams to align priorities and integrate new offerings, • Establish effective voice-of-customer and market feedback processes, • Build and empower an international team of managers and specialists About You: • Strong foundation in strategy, consulting or corporate development combined with product or commercial leadership experience within industry, • Proven experience managing or influencing a P&L within a consultancy or customer-focused environment, • Demonstrable ability to own commercial outcomes, with P&L ownership and accountability, • Expertise in setting commercial strategy, pricing models and go-to-market priorities., • M&A experience having worked through acquisitions, either integrating acquired products or positioning new ones within a portfolio., • Skilled communicator able to influence senior stakeholders and simplify complex ideas, • Comfortable working in complex, fast-changing environments and creating clarity where it is needed most, • Practical, collaborative and motivated by delivering visible impact, • Proven people leader of international teams, • Deep understanding of client perspective and behaviour and with an ability to translate client problems into scalable product and solution design Why Apply: This is a rare opportunity to shape and build the product discipline within a global business that is investing heavily in transformation. You will have significant autonomy, senior-level visibility and the chance to influence how insight and intelligence products evolve across industries. For a confidential discussion, please get in touch.

Our client is a leading European Customer Experience Transformation business, driving innovation through AI and Automation across global markets. They partner with some of the world’s largest B2C and B2B enterprises, delivering exceptional digital customer experiences through a unique blend of expertise, technology, and insight. Our client is now seeking a seasoned AI Commercial Specialist to lead enterprise-level engagements internationally — driving growth, building executive relationships, and positioning AI-led, outcome-based solutions that transform customer experience. Key Responsibilities: • Lead complex sales cycles with enterprise clients across international markets., • Develop and execute commercial strategies for AI and automation-led transformation., • Partner with pre-sales and solution teams to design scalable, value-driven propositions., • Present and negotiate with C-level stakeholders to close high-value opportunities., • Act as a trusted advisor, influencing client strategy and positioning AI as a core business enabler., • Share market insights and contribute to continuous commercial improvement. Ideal Profile: • 8+ years’ experience in enterprise solution sales, business development, or commercial leadership., • Proven track record of selling AI, automation, or CX transformation solutions in complex, multinational environments., • Deep understanding of Conversational, Generative, and Agentic AI, as well as automation frameworks., • Strong commercial acumen with experience managing £500K–£1M+ ACV deals., • Confident engaging and negotiating with senior decision-makers across regions., • Experience collaborating closely with technical pre-sales and delivery teams. Tech Stack: • AI / Automation: Conversational AI, Generative AI, Agentic AI, RPA tools., • CCaaS: Genesys, NICE, Amazon Connect., • Integration: APIs, microservices, analytics tools., • Cloud: AWS, Azure, Google Cloud. Salary & Benefits: • Up to £90K basic, double OTE, • Car allowance, • Pension Scheme, Private Health & Life Assurance, • 28 days paid holiday per year If this sounds like you, click Apply now!

Principal Product Manager, Ticketing & E-Commerce Platform Contract | 3 months initially | London (hybrid) | Outside IR35 You thrive where scale, complexity, and commercial impact collide. You’ve owned high-traffic commerce platforms end-to-end. You know that ticketing, checkout, pricing, and personalisation aren’t just features - they’re growth engines. And you’re at your best when the product you’re shaping is truly mission-critical. This is one of those roles. The challenge You’ll take ownership of a global ticketing and e-commerce platform that serves tens of millions of customers every year across multiple brands and markets. Your job is to simplify complexity, modernise the experience, and unlock commercial value - without losing sight of the customer journey. You’ll shape the future of: • Ticketing and checkout, • Bundles, add-ons, and upsells, • Inventory and availability, • Pricing and promotions, • Personalisation and experimentation What you’ll be doing • Owning the product vision and roadmap for a global commerce platform, • Designing a unified, frictionless checkout experience across products and markets, • Working closely with engineering, design, marketing, ops, and senior commercial stakeholders, • Turning complex business and operational needs into clear product direction, • Using data, experimentation, and insight to drive conversion and revenue, • Exploring and piloting AI-enabled capabilities that enhance personalisation and performance, • Leading with clarity in a matrixed, multi-brand environment What you bring • 8+ years in digital product management, • Deep experience in e-commerce or large-scale transactional platforms, • A track record of delivering products used by millions of customers, • Confidence operating across multiple stakeholders with competing priorities, • Strong commercial instincts - you understand funnels, conversion, and value, • Comfort working at pace, with ambiguity, and at enterprise scale, • Experience with experimentation, data-led decision making, and modern product practices, • Exposure to AI-driven product capabilities is a bonus The details • Contract: 3 months initially (likely extension), • Location: London, hybrid (remote considered for exceptional candidates), • Rate: Competitive day rate, • IR35: Outside, • Start: ASAP If you’re a senior product leader who enjoys big platforms, real impact, and solving hard problems at scale - this one’s worth a conversation.

Data Analyst (Operations Support) Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a rapidly growing European retail business, • Work closely with cross functional teams across multiple countries, • Develop practical analytics skills through hands on projects and real operational challenges Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Data Analyst – Operations Support sits within the European Operations Support function and reports directly to the Head of Operations Support. The role is responsible for strengthening operational visibility, data accuracy, and analytical discipline across European markets, supporting informed decision making and effective risk management. Working closely with EU functional leads and local market teams, this role supports Loss Prevention, Learning & Development, Health & Safety, Retail Operations, and People teams through reliable reporting, structured KPI tracking, and clear, actionable insights. The position requires strong ownership, attention to detail, and the ability to operate confidently in a fast paced, multi country retail environment. Responsibilities Data Analysis & Reporting • Collect, clean, and analyse operational data from EU and local entities to ensure accuracy and consistency, • Produce structured weekly, monthly, and quarterly dashboards for Operations Support functions, including Loss Prevention, Learning & Development, and Health & Safety, • Monitor core operational KPIs across shrinkage, staff turnover and training coverage, Health & Safety compliance, customer experience, and store performance, • Deliver focused deep dive analysis to identify operational risks, gaps, and improvement opportunities KPI Tracking & Visualisation • Build and maintain clear, decision ready dashboards and reports using Excel, BI tools, and Lark Base, • Maintain consistent KPI definitions and data logic, ensuring results are reliable and easily understood by stakeholders, • Develop and enhance KPI frameworks to support operational maturity and business growth Audit & Compliance Support • Support Loss Prevention, Learning & Development, Health & Safety, and Retail teams with audit data preparation, consolidation, and reporting, • Analyse audit outcomes to surface priority risks, recurring issues, and areas requiring intervention, • Maintain visibility of corrective actions and track closure status Operational Follow Up & Action Tracking • Support functional and store teams in defining clear action plans with owners, timelines, and measurable outcomes, • Track progress against agreed actions and escalate non-compliance or repeated issues where necessary Project Support & Insight Delivery • Support operational projects through data analysis and presentation materials, including store openings, launches, efficiency initiatives, shrinkage reduction programmes, and training roadmaps, • Present insights to EU leadership and cross functional stakeholders to support decision making, • Support new store openings with performance tracking and post opening reviews Required Qualifications • Strong data analysis skills with solid experience in Excel, BI tools, dashboards, and data modelling, • Experience with Lark Base and RetailNext analytics is a strong advantage, • Good understanding of retail KPIs and operational performance metrics, • Ability to interpret complex data sets and translate them into clear, actionable insights, • Strong communication skills with the ability to work effectively across multiple teams, • High level of ownership, attention to detail, and comfort working in a fast paced, multi country environment Desirable but Not Essential • Experience in retail, FMCG, or operational support environments, • Exposure to Loss Prevention, Health & Safety, Customer Experience, or store operations, • Experience working in an international or multi country setting, • Additional European language skills such as Italian, Spanish, or Danish Your Application If this opportunity sounds exciting to you, please apply with your updated CV via “Apply Now” or email us at .

Role: Head of Product Location: Central London Reports to: CEO / Chief Commercial Officer Industry: Payments & Fintech About the Company They are a fast‑growing payments company building reliable, scalable infrastructure that powers modern commerce. Our platform helps businesses move money seamlessly across borders, channels, and use cases, while meeting the highest standards of security, compliance, and performance. They operate at the intersection of technology, finance, and regulation, and they're just getting started. The Role We're looking for a Head of Product to own and drive our product vision end‑to‑end. You’ll lead strategy, execution, and team development across our payments portfolio (APIs, checkout, payouts, reconciliation, risk, and reporting) turning customer needs and market insight into world‑class products. This is a senior leadership role with real impact: you’ll shape what we build, why we build it, and how it wins in the market. What You’ll Do • Define and communicate a clear, compelling product vision aligned with company strategy, • Own the product roadmap across all payments products and platforms, • Lead, mentor, and scale a high‑performing team of product managers, • Partner closely with Engineering, Design, Compliance, Risk, Sales, and Operations, • Balance customer needs, regulatory requirements, and commercial goals, • Use data, research, and experimentation to inform decisions and measure impact, • Drive product discovery and delivery from concept to launch and iteration, • Represent Product at the executive level and with key customers and partners What We’re Looking For • 8+ years of product management experience, with significant leadership responsibility, • Proven experience leading and building teams, • Proven experience in payments, fintech, or financial infrastructure, • Deep understanding of payment flows, APIs, and regulatory considerations (e.g. PCI, KYC/AML), • Strong strategic thinking paired with hands‑on execution, • Track record of building and scaling successful B2B or platform products, • Excellent communication skills and the ability to influence at all levels, • Comfort operating in fast‑moving, ambiguous environments Nice to Have • Experience with international payments or multi‑currency products, • Background in high‑growth startups or scale‑ups, • Exposure to risk, fraud, or compliance‑heavy product domains

Lead QA Engineer | Cypress & Node.js | Building the Analytics Engine for Global Credit Investors The Role In this role, you will act as the senior quality voice across a fast-scaling analytics platform used by institutional credit investors worldwide. You’ll own the end-to-end testing strategy, shape QA standards across multiple engineering teams, and ensure quality is embedded into every stage of delivery. You’ll work in a heavily automated environment, collaborating closely with engineers, data specialists, and product to improve both internal platforms and customer-facing tools. While you won’t carry a formal “manager” title, you will operate as the de facto QA lead — setting direction, influencing best practice, and raising the quality bar across the organisation. This is a hands-on role with genuine scope to shape how QA operates in a business automating complex credit workflows at scale. What They’re Looking For (Non-Negotiables) • 10+ years QA / Test Engineering experience, • End-to-end node testing, • Agile delivery experience in modern engineering teams, • Automation-first mindset with deep hands-on capability, • Experience operating as a senior or lead QA figure across multiple teams, • Confidence coordinating testing activity and advocating for quality at an organisational level What You’ll Work With • Cypress automation, • End-to-end testing using Node.js, • Functional testing, • Integration testing, • Data-heavy systems and analytics platforms, • CI-driven automated test tooling Nice to Have • Unit test writing capability, • Experience reviewing or enforcing unit test coverage with engineers, • Exposure to financial markets or complex data products, • Background in bonds, loans, corporate credit, commodities, or pricing data Why Join / Projects You’ll be joining a business building advanced analytics software designed to automate and enhance the day-to-day workflow of credit analysts. The platform is already trusted by leading investment banks, asset managers, and hedge funds, and is growing quickly as demand for smarter, faster credit insight increases. The environment is collaborative, data-driven, and quality-focused, with close interaction between engineering, data, and product. Senior QA Engineer / Lead QA | Cypress & Node.js | Building the Analytics Engine for Global Credit Investors

Head of Analytics (Fintech, Multi-Product SME Lending) A well-established UK fintech is evolving from a single-product lender into a multi-product SME funding platform. With strong traction across a revolving credit product and a newly launched business credit card, they’re hiring a senior analytics leader to rebuild and lead the function at a pivotal growth stage. This is a senior role with real ownership across people, strategy and decision-making. The Role ➜ Lead and rebuild a ~9-person analytics function, including two managers and a senior IC ➜ Own analytics across the full customer lifecycle: acquisition, engagement, retention and unit economics ➜ Operate as a player–coach, comfortable whiteboarding problems and running fast analyses when needed ➜ Partner closely with product, risk, marketing, finance and senior leadership ➜ Define what “good” looks like for KPIs, insight quality and decision frameworks ➜ Influence data platform and tooling decisions alongside senior data and engineering leaders What You’ll Bring ➜ Senior analytics leadership experience, including managing managers ➜ Background in fintech, lending or credit products (credit card experience a strong plus) ➜ Comfortable staying close to the detail without being a full-time IC ➜ Strong commercial understanding of LTV, pricing, churn and forecasting ➜ Ability to influence effectively from board level through to analysts ➜ A genuine interest in developing people and building long-term careers What’s On Offer ➜ Competitive salary up to £150k base, with flexibility for exceptional candidates ➜ 15% annual bonus plus leadership-level equity ➜ Excellent benefit package ➜ Ownership of a greenfield analytics rebuild with visible business impact ➜ Hybrid working with a London-based team ➜ Modern data stack: AWS, Python, Tableau, Amplitude, with Snowflake/Databricks under evaluation If this feels like a good fit, apply with your CV!

We are working with a high-growth, PE-backed consumer services brand operating across multiple international markets. The business is entering a significant new phase of scale — including franchising and further global expansion — and is now seeking to appoint an experienced Chief Operating Officer (COO) to lead its global operational platform. This is a senior, board-level appointment for a commercially minded operator with deep experience in multi-site, multi-country, service-led environments. The Role The COO will be responsible for designing, leading and continuously improving the company’s global operational infrastructure, spanning owned sites, franchise partners and new market entry. The role has end-to-end accountability for operational performance, customer experience, systems, supply chain, compliance and international execution. Working closely with the CEO and executive leadership team, the COO will ensure the business scales efficiently, profitably and with operational excellence at its core. This role combines strategic leadership with hands-on operational execution, and will suit someone comfortable operating at pace in complex, high-growth environments. Key Responsibilities Global Operations & Strategy • Define and execute the global operational strategy to support profitable growth., • Own core operational KPIs including utilisation, uptime, service quality, cost efficiency and margin., • Partner with Finance on operational P&L ownership and cost optimisation initiatives., • Lead operational performance across a geographically distributed estate., • Ensure consistent service delivery, equipment uptime and operational continuity., • Oversee regional operational leads and coordinators across key markets., • Provide executive leadership over the franchise operating model., • Build and scale the franchise infrastructure, including onboarding, training, governance and performance management., • Ensure operational readiness for new international launches., • Partner with internal and external stakeholders on franchise partner selection and assessment., • Oversee global supply chain, stock and inventory management., • Drive procurement discipline, supplier governance and cost optimisation., • Own the end-to-end customer experience agenda across all markets., • Lead customer service operations, service standards and escalation frameworks., • Oversee operational systems including booking, POS and CRM platforms., • Lead system implementations, upgrades and integrations., • Provide executive oversight of new site openings., • Ensure operational standards, regulatory approvals and service readiness are met., • Own compliance across all operational, health & safety and licensing requirements., • Ensure governance frameworks are in place across all territories., • Act as a core member of the executive leadership team., • Lead, mentor and scale high-performing operational teams., • Build succession plans and organisational capability to support future growth., • Contribute to board reporting, investor engagement and strategic planning. Candidate Profile • Extensive senior leadership experience in multi-site, service-led consumer businesses., • Strong background in franchise operations and partner governance., • Experience in PE-backed, high-growth or scaling environments highly desirable., • Proven ability to build scalable operating models across international markets., • Deep understanding of operational complexity, regulation and risk management., • Confident operating at both strategic and executional levels., • Data-driven, commercially astute and decisive in fast-moving environments. Why This Role? • This is a rare opportunity to join a category-defining consumer brand at a pivotal moment in its growth journey. The successful candidate will play a central role in shaping the company’s global footprint and operational maturity.

Senior Sales Executive Beneficial Ownership Monitoring (BoM) London (Hybrid – 3 days in office £70,000–£80,000 base + uncapped commission An established, fast-growing RegTech SaaS business is expanding its commercial focus in Beneficial Ownership Monitoring and Shareholding Disclosure. This is a high-impact, specialist sales role for someone already selling BoM solutions who wants to step out of being “one of many” and into a recognised subject-matter expert position, directly influencing senior leadership and product direction. The role has opened urgently to capture Q1 market demand, with a deliberately tight brief and a highly targeted search. The Role This is a pure new business sales role, focused on winning and expanding BoM mandates across buy-side and sell-side financial institutions. You’ll own deals end-to-end, working with senior compliance, legal, regulatory change and operations stakeholders. Once business is won, accounts are handed into a dedicated customer success function. You’ll also act as a BoM specialist internally, helping shape go-to-market strategy, pricing conversations and CEO-level decision making as this offering scales. Key Responsibilities • Originate and close new BoM / Shareholding Disclosure opportunities, • Build and maintain a high-quality, forecastable pipeline, • Sell into asset managers, hedge funds, banks and investment firms, • Operate confidently across multi-jurisdictional regulatory environments, • Support upsell opportunities within existing client relationships, • Contribute market intelligence, competitor insight and product feedback, • Collaborate closely with senior sales leadership and customer success Essential Experience This role has a non-negotiable prerequisite, which significantly narrows the candidate pool: • Proven experience selling Beneficial Ownership Monitoring / Shareholding Disclosure solutions, • Strong understanding of ownership thresholds, disclosure regimes and regulatory obligations, • Track record closing complex B2B / SaaS enterprise deals, • Confidence engaging senior stakeholders across compliance and regulatory functions, • RegTech experience is highly advantageous. Who This Suits • A senior BD professional already operating in BoM, • Someone currently under-recognised despite strong domain expertise, • A salesperson ready to step into a clear SME position with visibility and influence, • Candidates slightly more senior than the title will be considered if BoM experience is strong Compensation & Structure • Base salary: £70,000–£80,000 (top end of internal benchmarks), • Commission: Uncapped, based on total deal value, • Year 1 OTE: ~1.5x base, • Year 2 potential: ~2x base for consistent performers, • Shared commission model to encourage collaboration Please contact Ian Bailey at Harrington Starr for full details

Trainee Sales Account Executive – London £33,000–£35,000 base salary + uncapped commission Full training provided | No previous sales experience required Our client is looking for ambitious individuals ready to take their first step into a commercial career. This Trainee Sales Account Executive role is ideal for someone who wants to develop consultative sales skills, build long-term client relationships, and work across a variety of sectors — all without needing any prior experience in sales. If you’re driven, curious, and confident engaging with people, this opportunity provides the training and support to develop into a high-performing Account Executive. The Role As a Trainee Sales Account Executive, you'll learn how to manage the full early-stage sales process — from identifying potential customers to handling conversations that uncover business needs. This is a people-focused role. You’ll be speaking with prospects, understanding their challenges, and positioning solutions that genuinely add value. You’ll work closely with senior team members, gaining direct insight into how successful Account Executives operate. Our client offers a structured development programme designed to build your skills step by step, so you can progress quickly with the right effort and attitude. What You’ll Be Doing • Researching and identifying potential clients across a mix of industries, • Initiating conversations with key decision-makers, • Understanding customer challenges and mapping them to the right solutions, • Supporting the wider sales team by qualifying and handing over warm opportunities, • Contributing to account-building activities and nurturing early relationships, • Learning consultative sales techniques and becoming confident with sales platforms and tools Who This Suits This role is open to applicants from all backgrounds — especially those with strong communication skills gained in hospitality, retail, customer service, sports coaching, performing arts, or any people-facing role. What matters most is your attitude. Our client is looking for someone who demonstrates: • Clear, confident communication, • Motivation to build a long-term sales career, • Curiosity and a desire to learn, • Professionalism and resilience, • The ability to build rapport with a variety of individuals What You’ll Receive • £33,000–£35,000 base salary, • Uncapped commission with strong earning potential, • Comprehensive training and personalised coaching, • A modern, supportive sales environment, • Clear progression into a fully fledged Account Executive role, • Exposure to clients across diverse industries How to Apply If you're ready to develop into a confident sales professional and want a role that rewards potential over experience, we’d love to hear from you. We believe that diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives. Hit apply our reach out to one of our talent team to progress your application and journey with us.

Our client is seeking a driven and experienced salesperson to join their team, focusing on selling premium hospitality experiences across six flagship events within their Arts & Entertainment portfolio. Permanent | West London (3 days per week in office) Competitive salary + Uncapped commission The client's Hospitality Department delivers exceptional experiences and generates revenue across some of London's most iconic events. Spanning music, sport, culinary, and festive experiences, the team curates unforgettable moments for a diverse audience. Current portfolio includes: • Summer: Giorgio Armani Tennis Classic, Taste of London, Hampton Court Palace Festival, Blenheim Palace Festival, • Winter: Hyde Park Winter Wonderland, Glide at Battersea Power Station, • Year-round: Lift 109 at Battersea Power Station This is a 360° sales role involving lead generation, proactive selling, account management, and on-site delivery of hospitality. From Michelin-star dining at the Giorgio Armani Tennis Classic to bespoke Christmas party packages at Hyde Park Winter Wonderland - no two days are the same. The Ideal Candidate Will • Have a genuine passion for live events and hospitality sales, • Bring 1-3 years of proven sales experience, ideally in events, hospitality, or a related industry, • Thrive in a fast-paced, client-focused environment Key Responsibilities • Drive revenue growth to achieve and exceed sales targets, • Maintain high activity levels (40+ dials and 5+ effective calls per day), • Source and convert new business opportunities, • Manage and update the sales database and key client records, • Collaborate with colleagues to develop strategies and identify new opportunities, • Report on sales performance, pipeline, and forecasting, • Support event development through industry insight and creative ideas, • Translate marketing strategies into sales opportunities, • Prepare and distribute effective sales communications, • Liaise with internal teams including marketing, operations, accounts, and PR, • Represent the client confidently at meetings and networking events, • Manage the re-booking process and build long-term relationships, • Ensure process compliance and maintain event integrity, • Deliver all work with precision, attention to detail, and commercial awareness, • Implement a strong customer care programme to drive client satisfaction and loyalty Key Results • Exceed personal and event sales targets, • Provide timely, professional client communication and service, • Contribute to team success and business growth, • Deliver accurate forecasting and insightful reporting, • Generate creative ideas to enhance event content and partnerships Knowledge and Experience • Proven sales or event sales experience with strong results (1-3 years), • Confident telesales and account management skills, • Experience in sales planning and forecasting, • Proficiency in Microsoft Office and CRM systems, • Highly organised with exceptional attention to detail, • Strong written and verbal communication skills, • Commercially aware, customer-focused, and results-driven, • Proactive, solution-oriented, and resilient under pressure, • Effective both independently and collaboratively Working Details • Hours: 9 am - 5 pm, • Location: West London (4 days per week in office), • Occasional weekend and travel required for events such as Taste of London or Hampton Court Palace Festival Apply below today for more information! Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Stax is delighted to partner with a high-growth AI platform that is redefining how modern teams search, decide, and act in a unified workspace. Analytics is becoming one of the core intelligence layers powering their product — and they’re hiring a Senior Product Manager to lead both the platform and end-user analytics experience. If you’re passionate about building AI-native analytics at scale, this is a standout opportunity to shape a foundational layer of a next-generation enterprise platform. Why Analytics Matters Today’s organisations expect analytics to be: • Instant — fast answers without switching tools, • Actionable — insights that trigger workflows and decisions, • Conversational — natural language as a primary interface, • Composable — reusable analytics elements powering multiple apps Analytics transforms the product by enabling: • Analytics → Insight: turning raw operational and user data into clear, interpretable signals, • Analytics → Workflow: converting insights into routing, assignments, triggers, suggestions, or agent behaviours, • Analytics → Decision: empowering teams to make informed decisions inside a single workspace As Senior Product Manager for Analytics, you will define how intelligence appears across the product — from dashboards and in-context visualisations to deep explorations and AI-generated insights that guide both users and agents. Role Overview This role spans: • Platform: reusable analytics components, primitives, query surfaces What You’ll Drive Analytics Product Strategy & Discovery • Lead discovery across internal and external analytics workflows, • Identify high-value customer use cases across product, support, engineering, ops, and GTM, • Analyse how users interrogate data today — dashboards, ad hoc queries, exploration, reporting, • Stay ahead of market trends in:, • AI-enabled analytics, • Natural language insights, • Embedded analytics, • Cross-functional operational BI Insight → Action Workflow Design • Define how insights flow into recommendations and actions, • Build in-context analytics that surface inside real workflows (support cases, releases, product work, customer records), • Create templates and opinionated views for common operational questions Go-to-Market Partnership • Collaborate with Sales, Solutions, and Success to ensure analytics has commercial impact, • Shape compelling value stories, demos, and customer narratives, • Support PoCs with measurable, outcome-driven success criteria, • Partner on packaging and readiness for major analytics launches Roadmap Ownership & Technical Depth • Own the roadmap across both analytics platform and product surfaces, • Prioritise reusable components that unlock leverage across the broader product suite, • Partner with engineering on performance, reliability, discoverability, and buildability, • Define how AI enhances analytics through NL exploration, explanations, and guided analysis, • Ensure analytics is cohesive across apps — a unified layer, not a silo Metrics & Measurement Define and own the metrics that matter: • Quality: accuracy, reliability, freshness, • Product: adoption, usage depth, exploration frequency, • Outcome: time saved, decisions accelerated, operational improvements, • Workflow: insight → action conversion, agent execution triggered by analytics What Success Looks Like • Analytics becomes a core layer used across top workflows and personas, • Noticeable uplift in product adoption driven by analytics-led guidance, • Strong customer references tied to analytics outcomes, • A platform foundation that accelerates development for multiple teams, • AI-native analytics capabilities that resonate with customers and analysts What We’re Looking For Must-Haves • 5–8+ years of PM experience in SaaS, AI, developer tools, or analytics-heavy products, • Strong experience with analytics, BI, or data-driven workflows, • Proven ability to drive execution across engineering and cross-functional teams, • Excellent customer discovery skills and experience leading PoCs to measurable success, • Clear communicator with exceptional spec writing and roadmap articulation Nice-to-Haves • Experience with AI-powered analytics (e.g., NL-to-insight, text-to-data), • Background in operational analytics within support, product, or engineering domains, • Exposure to data/visualisation tooling, query surfaces, or platform components Interested? Stax is running this search exclusively. If you’re excited to build the analytics foundation of a category-defining AI platform, we’d love to speak with you. Please be advised that, owing to the expected volume of applications, we may only be able to contact candidates selected for further consideration

Looking for a new role in 2026? If you’re looking for a new challenge, you’re motivated and are looking for a role that will allow you to flex your entrepreneurial spirit, then keep reading! An exciting health-focused SME brand backed by credible science…………… sound too good to be true? Signature Career Management are partnered with an innovative business looking to turn their category on its head. Powered by plants, these award-winning products bring clarity and credibility to aspects of health that are often overlooked. EFSA – approved these products not only look after your heart, skin, and brain, they can also help with weight management and better mental health. If you’re passionate about health and wellness, then this role could be for you! At the helm are 2 founders perfectly situated to take this business to the next level. One has extensive senior FMCG experience having had success at various levels and brings a host of industry insight. The other is an influential health specialist renowned around the world in her field! The dream team right?? This business is going through incredible growth and provides you with an unbelievable opportunity to be part of something BIG! Oh I forgot to say – they’re now B-Corp! This is a team that genuinely believes in the product and what they’re trying to achieve. They keep their feet on the ground and no day is the same, and they are now looking for a like-minded candidate to join their team as a National Account Manager to manage their OOH and Retail customers! This home-based role (once a week in London) will see you tasked with taking responsibility for a retailer account. You will have the opportunity to work closely with the Founders and Commercial Director to shape strategy and support this fast-growing business. As well as account management there is an element of business development, this is an SME experiencing high growth after all, and you will be afforded the support but also the autonomy to really make a difference. Key responsibilities – • Live the brand!, • Full P&L/JBP responsibility OOH and Retail customers, • Build long lasting, credible relationships with all existing and new customers, • Weekly analysis of customer portals to review sales, update forecasts and maximise sales, • Work collaboratively with marketing and trade marketing and develop the strongest possible customer marketing plans, • Ad hoc projects – a small team so a collaborative approach is essential! Successful candidates will have/be – • Proven experience managing either OOH or Retail customers, • Brand experience (SME desirable), • Tenacious attitude, driven by results, • Numerate, leverage data and ROI, • Enjoys life in a fast moving start up – SME mindset!, • So, there it is! An unbelievable opportunity with a tasty brand that are going places. If you think this is the one for you, make sure you apply! To apply directly please send a copy of your CV to or alternatively please apply via the link below. Whilst we will always endeavor to respond to you, due to the high levels of applications we receive this isn’t always possible. If you are not contacted within 3 working days, you have unfortunately not been shortlisted for this role. Please note Signature Career Management is acting as an employment agency.

Purpose of role The Leica Account Manager - Photo will serve as the primary contact for their designated accounts, fostering strong relationships and maintaining regular communication. They will develop strategies and account plans to achieve shared objectives and drive revenue growth. By monitoring key account metrics (KPIs), they will proactively address challenges and resolve issues. Regular visits to key accounts are essential, including leading data driven meetings. The role involves close collaboration with the Head of Commercial, the Commercial Team and Marketing to achieve sales targets across Leica’s portfolio, including photography products, sport optics, smart projection and watches. This is a full-time position that involves travelling within the UK for four days a week, one office day for report preparation, frequent weekend work, and occasional international travel. Key Responsibilities: Trading Relationships • Establish and maintain win/win relationships at all levels within your designated accounts, including Buying/Trading, Merchandising, and Marketing, to ensure that the Leica brand is positioned to deliver more than its due share of voice, visibility, and exposure., • Conduct successful commercial negotiations on terms, distribution, space and location, visibility, and support with Buying and Merchandising teams., • Prepare business presentations for formal retailer quarterly reviews and book in regular on site visits in between to main relationships and ensure best practice., • Identify new trading relationships and prepare business case scenarios for approval. Driving Performance • Ensure a top-line and detailed understanding of retail context, category, and individual retailer performance to identify retail opportunities and strategic needs., • Own all sales forecasting and profitability targets for defined retailers, meeting all financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner., • Deliver bespoke dealer plans to drive brand visibility and growth., • Ensure accurate sales forecasting and proactive inventory and assortment management, with close collaboration with Sales Operations and Finance., • Drive Sell-in of new launches and analyse business performance on an ongoing basis proposing recommendations to improve sales., • basis proposing recommendations to improve sales., • Responsible for visual merchandising including ordering POS and toolboxes and organising dealer in store events, • Work closely and direct the Leica Specialist to engage our dealer community via customer events, demonstrations and the eSnaps programme. Cross-Functional Working • Work closely with the Head of Commercial to create and deliver an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, store/retailer animation, considering both customer acquisition and retention. Review implementation and performance vs expectations on a regular and appropriately frequent basis., • For new markets or trading partners, onboard and build out bespoke launch plans appropriate to the market and retailer., • Act as the key point of contact with the account, managing & addressing daily requests, working closely with internal cross-functional teams. Trade Marketing • Developing & supporting with bespoke Trade Marketing Plans to support individual retailers., • Tracking activity budget spend regularly. Key Accountabilities • Delivering annual financial & gross profit objectives in full, • Development and implementation of a collaborative Joint Business Plan (where applicable) – with focus on 100% implementation to maximise the return on investment to deliver the required brand and profit targets, • Successful activation of commercial & brand building growth drivers based on analysis and core insight into customer strategy and consumer behaviours, • Exceptional results for the retailer and Leica through a sustained commitment to priority outcomes delivered through effective cross-functional ways of working with multiple resources who all execute their specific role in building and supporting a great customer relationship. Key Skills • Wholesale account manager experience is essential, • A keen interest in photography is essential, • A passion for sport optics and knowledge of watches would be highly advantageous, • A confident negotiator and influencer who is extremely target driven, • A real team player with a positive can-do attitude, • Excellent presentation and communication with numeric and analytical skills, • Ability and confidence to build and maintain professional relationships, • Ability to work under pressure and towards deadlines, • Excellent presentation skills, • Ability to travel in the UK and overseas when required, • Full clean driving licence Benefits • Competitive salary and opportunity to earn sales-based commission and bonus, • Private Medical Insurance, • Life Insurance, • Staff discount, • 25 days annual leave plus Bank Holidays, • 2 days Volunteering Day per year, • Cycle to Work Scheme, • Pension, • Access to Employee Assistance Programme, • Social events, • Training & Development Equal Opportunities Employer Leica is committed to and promotes the principle of equal opportunities in employment. We aim to treat people fairly and ensure that discrimination does not occur at any stage of recruitment, selection or employment on any grounds including race, religious beliefs, gender reassignment, ethnic or national origin, sex, age, marital status, disability, sexual orientation, pregnancy or maternity and trade union activities. It is the policy of Leica to ensure that all job applicants and colleagues are recruited, trained and promoted solely on the basis of their abilities.

This is an excellent opportunity for a legal counsel or senior legal counsel to join a fantastic business on a 12 month Fixed Term Contract. This role requires a start date in March 2026. The business & The Team: We are working with a world renowned leading events company known for organising events and exhibitions globally - they are known for their innovative approach to events and their digital products as well as a number of super brands in this space. An exciting time to join this business! The Group Legal function is headquartered out of London and is comprised of three teams of lawyers located in our London, US and Hong Kong offices. The Group Legal team is a collaborative group of talented problem solvers who know how to get things done quickly and effectively. They have a transparent and positive team culture built on continuous learning, development, empathy and growth. They work collectively to mitigate risk and provide quality legal support for the group in a smooth, scalable and customer-centric way. The Role: We are offering an opportunity for a diligent and proactive lawyer to join this business as Legal Counsel on a 12 month FTC. In this role, you will work closely with colleagues across the company, providing practical, business-focused legal advice on a diverse range of issues including: commercial and contractual matters; data privacy; terms & conditions of sale; and other legal matters pertinent to our international business. You will actively engage with business teams and support functions to build strong relationships and deliver relevant legal advice within a dynamic, innovative, and growing business environment. Responsibilities Include: • Commercial Contracts: Drafting, reviewing, negotiating and managing a range of commercial contracts, including supplier agreements, master services agreements, licences and contract terms and conditions for customers. Assisting in development of their customer contracting processes and precedents. There is also the opportunity to support the business with advice about new digital products, sectors and launches into new markets., • Corporate: Advising on joint ventures, partnerships and collaborations, including cross-border matters., • IP: Supporting brand strategies and the protection of intellectual property rights., • Disputes: assisting where necessary on contentious matters and ensuring that their global litigation register is regularly updated for auditing purposes., • Data privacy, Cyber, and AI: Drafting and negotiating data processing agreements and advising more generally on data privacy matters. Maintaining and developing standards, policies and processes relating to data privacy in collaboration with Group Legal colleagues. Ensuring compliance with the evolving Cyber Security and AI policies, and that it extends to relevant contracts and processes., • Compliance: Ensuring compliance with local laws and regulations and supporting the Group General Counsel more generally with regard to risk, training and compliance matters. General in-house responsibilities: • Working cross-functionally with colleagues, including in adjacent support functions, to design and implement customer-centric solutions for the business and to ensure agreements are consistent with internal standards and processes. Provide accurate, timely, practical and commercially focused legal advice to Clarion stakeholders., • Managing the expectations of internal clients and communicating on a timely basis with all Clarion stakeholders. The ideal candidate: The ideal candidate will be adept at collaborating effectively at various levels within the organisation and will demonstrate a commitment to hands-on involvement in day-to-day legal tasks. This position offers a highly commercial environment where you will have the opportunity to develop your legal skills and business acumen. You should be a proactive, self-aware legal professional with a keen understanding of business objectives, able to communicate legal issues and potential risks clearly and effectively to the team. Strong foundational contract drafting skills, a strategic approach to problem-solving, commercial insight, and the ability to work cooperatively with colleagues across the company are essential for success in this role. We are seeking someone with; • Excellent legal skills and professionally qualified in the UK or common law jurisdiction with high-quality post-qualification experience., • We are seeking minimum of 4 years PQE but could suit someone with experience as senior legal counsel too due to the breadth and complexity of legal matters, • In-house experience is advantageous, but not a pre-requisite., • Strong communication and influencing skills, solutions oriented and pragmatic mindset., • Outstanding analytical, organizational, negotiation, and contract drafting skills., • Appetite for learning and mastering new legal issues quickly., • A ‘can-do’ attitude, willing to undertake all legal matters that come across your desk, no matter how small., • A hands-on, pragmatic self-starter who can work independently, manage competing priorities and meet tight deadlines., • Ability to travel, where necessary. Duration: 12 month FTC Start date: March 2026 Location: West London (3 days a week in the office)

Our Client is an established data intelligence and consultancy business working with large, consumer-facing organisations to improve commercial performance through better use of data. The business combines client data with proprietary insight and practical delivery to solve real operational and commercial problems across sales, marketing, operations, billing, credit and debt. The company has a strong reputation for client delivery, high customer satisfaction, and long-term partnerships. It operates with a purpose-led, collaborative culture and works closely with clients as an extension of their internal teams. Key client sectors include: • Energy, • Water, • Financial Services, • Retail, • Telecoms & Media, • Not-for-Profit The Opportunity The business is in a growth phase, expanding both its client base and the scope of services delivered to existing customers. A senior sales professional is required to lead new business development within the Water and Energy sector. The role has ownership of sector growth, including winning new clients and expanding existing strategic accounts. This is a senior, consultative sales role focused on complex, high-value engagements rather than transactional selling. We're ideally looking for someone who has worked for a data related consultancy selling the consultative services to Utilities or Energy sector. Role Purpose • Own and grow the Water & Energy sector client base, • Lead new business sales from initial engagement through to close, • Develop long-term, trusted relationships with senior stakeholders, • Position data-led solutions to solve commercial and operational challenges Key Responsibilities • Win and develop high-value new client accounts, • Build and manage a robust sales pipeline within Water and Energy, • Leverage an existing network and develop new senior-level relationships, • Lead the full sales lifecycle: prospecting, solution shaping, proposal, negotiation, close, • Work consultatively with clients to understand challenges and define solutions, • Negotiate commercial terms and contracts, • Collaborate with internal delivery, insight, and technical teams, • Represent the business at relevant industry and networking events Candidate Profile (Required) • Proven B2B sales background specifically within water and/or energy, • Strong, relationship-led salesperson, • Ideally brings an existing network or transferable contacts, but equally open to candidates who have proven ability to build and scale relationships quickly, • Track record of winning business and driving revenue in complex enterprise sales environments, • Experience managing complex, high-value sales cycles, • Strong stakeholder management skills at senior decision-maker level, • Demonstrated ability to meet and exceed revenue targets, • Commercially astute, comfortable negotiating contracts Desirable Experience • Background in consultancy, data, analytics, or technology-led solutions, • Experience selling solutions rather than single products, • Familiarity with regulated or consumer-facing environments Personal Attributes • Consultative and credible, • Inquisitive and solutions-oriented, • Comfortable operating with autonomy, • Relationship-driven but commercially focused, • Engaging, professional, and resilient Culture & Values (Summary) The organisation operates with a collaborative, low-jargon culture and values: • Team-based delivery, • High-quality outcomes, • Trust and accountability, • Agility and continuous learning, • Open and straightforward communication

Salary: £135,000 per annum Reports to: Chief Executive Contract: Permanent/Full time – 35 hours per week Location: 3 Resolution Plaza, London, E1 3PS / Hybrid Closing date: Friday 6 February 2026 at 5pm Overview of East End Homes: East End Homes is a community-led and locally based housing association in the London Borough of Tower Hamlets. Our mission is to provide services that meet the needs and aspirations of residents. We own and manage just under 4,000 homes across five estates - Glamis, Holland, Island Gardens, Mile End, and St George's. We operate from offices in the heart of each of our communities and run four community centres. As a not-for-profit housing association, we reinvest our profits back into improving homes and services for residents. Job Description The key priority of this important role is to provide strategic leadership and direction for our operational teams, ensuring the provision of a range of modern, resident focused services that enable East End Homes to fulfil resident outcomes and strategic aims. The post will also have responsibility for our housing and asset management teams, leading the co-creation and delivery of our resident experience and asset management strategies across our business. Responsible for: • Housing management services, neighbourhood and estate services, community and wellbeing, • Resident communication, engagement, customer insight and intelligence, • Regulated compliance/H&S services, routine repairs, major repairs, void management, planned and cyclical works, gardening and landscaping, • Strategic asset management and energy efficiency, • Contract management and outsourcing relating to all operational service delivery, • Associated supporting functions e.g. resident engagement, resident insight and intelligence, policy and procedure for operational teams, • Compliance with Consumer regulation, • Legal Services (disrepair, tenancy management, ASB) Role Purpose: • Implementation of the East End Homes strategy alongside the CEO and Executive Director of Finance and Corporate Services, • Development, delivery and monitoring of the resident experience strategy, • Act as a positive member of the Executive and Senior Management teams, encouraging collaboration and enthusiasm for the effective management of the business, • Lead the Operations directorate and inspire a culture that delivers results and service excellence, • Ensure the operational capabilities and resources are effective and can contribute to the business strategies, financial plans and deliver the resident experience, • Provide strategic and commercial expertise to the board, Executive and Senior Management teams in order to shape corporate strategy, policy, service delivery, business and financial planning, • Support the CEO in establishing East End Homes as valued partner with key external stakeholders, • Develop, analyse and report on key business metrics and risks to support decisions and change programmes, • Business sponsorship of transformational improvements and major change programmes Main Duties and Key Results Areas: Leadership • Provide corporate leadership, taking forward the future direction and success of East End Homes by developing and delivering the plans for resident focused housing and property-based service., • Develop and utilise a strong corporate knowledge to actively engage, consider and determine future business strategies that support the purpose, mission and values of East End Homes, • Ensure the statutory and regulatory requirements for operations are applied and implemented to the highest level and continually improved to ensure best practice., • Develop and maintain key external relationships with all relevant partners, commissioners and stakeholder groups., • Act as a role model for East End Homes values and culture, demonstrating and embedding a collaborative style of leadership, a high degree of commerciality and ambition, a strong accountability ethic and consideration for others, • Be a key contributor to the management of change, integration and improvement through collaboration and development of corporate strategies and plans, • Deputise for the CEO as and when required. Delivery • Maintain, develop and safeguard the East End Homes culture, • Provide strategic direction and management to deliver high quality, resident focused services, in time and within budget that are informed by customer insight and understanding, • Monitor and manage performance of all services to ensure they achieve or exceed agreed targets, taking quick action to address underperformance, • Develop opportunities for resident engagement, consultation and co-creation of services ensuring that the resident voice is heard and acted upon., • Act as the lead for the RSH Consumer Standards, ensuring that East End Homes meets all relevant regulatory standards, • Ensure the effective and transparent monitoring of income and expenditure for the operational teams, • Ensure cost efficient and effective revenue management and income recovery, • Develop progressive strategies and policies that enhance the resident experience and improve service delivery, as well as responding swiftly to changes in the external environment, • Ensure opportunities are identified and developed to maximise the use of new technologies, • Be a key contributor to the management of change, integration and improvement through collaboration and development of corporate strategies and plans, • Ensure the accuracy of all data relating to residents and their homes is maintained effectively, • Deliver value for money services, seeking to maximise resources and social value, • Maximise the effectiveness of systems and processes to deliver customer experience and operational benefits, • Ensure all operational services fully comply with all legal and regulatory requirements and organisational policy and procedures, • Ensure that the risks within the operational activities are identified, removed or minimised, • Create a safe and healthy working environment, ensuring all systems of work, policies and procedures are fully and consistently applied The must haves: Qualifications • Charter Institute of Housing Level 5 qualification (or working towards this/equivalent), • MA/PgDip/PgCert in a housing related area Skills and abilities • Gravitas and leadership skills coupled with the ability to coach, motivate and engage others., • Ability to engage effectively with all levels including colleagues, residents and external stakeholders., • High level of skills in strategic, commercial and analytical thinking., • Ability to interpret and analyse financial information and complex data., • Ability to present data and information in clear and accessible ways to enable effective decision making., • Ability to identify and manage risks and make sound judgements, whilst not being risk averse. tailor to a variety of audiences. Personal Attributes • Committed to inclusion, equality and diversity, • Actively role model and champion East End Homes values and purpose, • Act with integrity and able to build high levels of trust., • Transparent and open, • Champion innovation and encourage ideas., • Resilient and able to work under pressure. Knowledge and Experience • Proven record of successfully managing a range of resident facing services at a strategic level., • Experience of using resident engagement, insight and intelligence to shape strategy and resident experience., • In depth experience of leading and delivering change within a resident focussed, social housing environment., • Experience of developing strategies and plans that demonstrate strategic vision and foresight., • Experience of delivering excellence and improving services, to deliver increased social value and enhance the resident experience., • Experience of collaborating and working as part of an effective senior team., • Proven experience of working with boards and committees., • Track record of developing and sustaining effective partnerships., • Comprehensive knowledge of current and future challenges facing social housing and related sectors., • Understanding of the statutory and regulatory requirements for the sector. Equality, Diversity and Inclusion is fundamental to our core beliefs and values, and we have a due regard for the need to eliminate unlawful discrimination, promote equality of opportunity, and provide for good relations between people of diverse groups, in particular the characteristics protected by the Equality Act (2010). We are committed to achieving greater diversity at East End Homes and welcome applications from candidates of all backgrounds, identities and characteristics. If you would like to apply we will need the following: • An up-to-date CV which shows your full career history. We recommend that this is no longer than three pages., • A supporting statement explaining why you are interested in this role, detailing why you are a good candidate for this post and how you fulfil the person specification. We recommend that this is no longer than three pages. For more information click on the link ___

Location: Central London, Mornington Crescent NW1 Work Type: Hybrid – 3 days in office Department: Sales Reports to: Head of Sales Ready to take the lead on one of the most exciting fragrance portfolios in the UK market? We’re looking for a Senior National Account Manager to drive our retail strategy, strengthen key customer partnerships and unlock big growth—particularly across our high‑profile Boots business. This is a high‑impact role where you’ll shape strategy, own customer relationships, and play a pivotal part in delivering the UK fragrance vision. You’ll also manage and develop a National Account Executive, helping elevate performance across smaller fragrance accounts. This is the perfect role for a high‑potential NAM ready to step up, or a seasoned SNAM seeking a fresh challenge in a fast‑paced, dynamic business. What you’ll be doing • Own retail + net sales performance and deliver against ambitious KPIs, • Build and implement strategic account plans that maximise growth, • Lead Boots fragrance strategy—driving category expansion and new opportunities, • Deliver sharp weekly reporting packed with insight and commercial recommendations, • Maintain accurate forecasting and robust P&L management, • Drive distribution, visibility and promotional effectiveness across all channels, • Lead range reviews—space, listings, VM and negotiation, • Ensure flawless execution of promotions both online and in‑store, • Build powerful internal and external stakeholder relationships, • Prepare and lead retailer strategy meetings and workshops, • Coach and develop your NAE to deliver brilliant results What you’ll bring • A driven, commercially minded salesperson with a track record of success, • Strong fragrance/beauty or wider health & beauty experience, • Proven experience managing major retail accounts—Boots essential, • Analytical strength, high numeracy, and confidence with Excel & PowerPoint, • Clear communication, strong influencing skills, and a flair for creative problem‑solving, • Leadership experience preferred (but not essential), • Degree‑level education

Head of Growth & Acquisition Location: London / Dubai Reports to: CMO / CEO Department: Marketing About Feel Feel is a trailblazing direct-to-consumer wellness brand on a mission to redefine how women care for their health. Born in the UK and trusted by hundreds of thousands, we create science-backed supplements and clean beauty innovations in wellness that help women feel strong, confident, and empowered — every single day. Fueled by customer obsession and a relentless drive for innovation, we’re now bringing our award-winning formulas to the GCC. With Dubai and London as our international hubs, we’re building a powerhouse team to lead this next chapter of global growth. 🚀 We’re already an 8-figure brand in the UK — and we’re just getting started. Our goal? Triple our growth in the next few years through bold international expansion, world-class marketing, and a culture of excellence. This is your chance to be part of something extraordinary from the ground up. If you're passionate about wellness, innovation, and building brands that truly make a difference — we want to hear from you. The Opportunity As Head of Growth & Acquisition, you’ll take full ownership of Feel’s paid media strategy, the customer acquisition engine, and omnichannel growth roadmap, spearheading our efforts across Paid Social, Search, Influencer & Affiliate Marketing, CRM & Email, Organic Content, Marketplaces, and strategic brand collaborations. This is a pivotal leadership role with a laser-focused on driving sustainable growth and customer loyalty through innovative digital initiatives, innovative digital campaigns, high-impact creative, and rigorous testing and optimisation across all key D2C channels. You’ll be responsible for driving awareness, conversion, and lifetime value, working closely with our local teams in London and Dubai, partners and creative teams to ensure every campaign feels fresh, relevant, and true to our mission. From big-picture planning to hands-on execution, you’ll combine commercial acumen with creative flair — shaping how thousands of new customers discover and fall in love with Feel. This role is extremely hands-on, requiring someone who thrives in the details, enjoys rolling up their sleeves to execute campaigns directly, and is energised by actively engaging with every stage of the growth and acquisition funnel. About You • You’ve successfully scaled a high-growth eCommerce or DTC business, ideally across international markets, and have a track record of owning significant growth budgets to drive measurable results., • A growth leader who thrives in fast-paced, entrepreneurial environments — you set the vision, lead the roadmap, and aren’t afraid to roll up your sleeves to make things happen., • Highly analytical, with advanced Excel (and ideally SQL) skills — comfortable with finance modelling, forecasting, and scenario planning. Metrics like CAC, ROAS, payback, and LTV are the scorecard you live by., • Deep expertise across paid social, search, affiliates, influencers, and emerging channels — paired with a strong commercial mindset and understanding of unit economics., • Just as passionate about creativity as you are about data: you know high-performing ads are born from great ideas, rigorous testing, and empathy for what motivates your audience., • Agile and curious: you thrive in fast-paced, ambiguous environments where experimentation and urgency are key to success., • A confident communicator and collaborator who builds lasting relationships across teams, functions, geographies, and external partners. Key Responsibilities 🌟 Growth Strategy & Leadership • Own the end-to-end customer acquisition strategy across all regions and paid channels (Meta, Google, TikTok, Programmatic, Affiliates, and emerging platforms)., • Develop and deliver the regional growth roadmap, setting clear goals for CAC, ROAS, revenue, new customer acquisition, and payback period., • Forecast growth scenarios across channels, geographies, and cohorts — proactively planning for seasonal surges, product launches, and new market entry., • Continuously evaluate channel mix effectiveness and reallocate budgets to maximise efficiency and scale., • Champion a growth mindset across the organisation, advocating for experimentation and fast iteration., • Collaborate with our UK and local teams to ensure campaigns align with global brand strategy, creative guidelines, and commercial priorities. 🚀 Paid Media Execution & Optimisation • Plan, launch, and manage high-budget, multi-channel performance campaigns end-to-end, including audience segmentation, bidding strategies, and funnel mapping., • Oversee agency partners and platform account managers to drive best-in-class execution and ensure all campaigns are fully optimised., • Develop and maintain always-on acquisition engines alongside campaign-led activations, ensuring a balance between efficiency and volume., • Drive rigorous creative and audience testing, including A/B and multivariate tests on hooks, formats, and landing page experiences., • Implement processes for daily, weekly, and monthly performance reviews — turning insights into actionable optimisations with urgency. 🎨 Creative Development & Innovation • Lead the creation of high-converting ad assets and messaging frameworks, ensuring consistency across all touchpoints., • Partner with design, content, and product teams to develop creative concepts rooted in consumer insight and platform best practices., • Develop creative testing roadmaps by channel — prioritising hypotheses that drive outsized impact on CPA and conversion rates., • Stay ahead of emerging formats, ad products, and trends to ensure Feel remains an innovator in DTC growth marketing., • Ensure all creative is localised appropriately, reflecting cultural nuances in the GCC market while staying on brand. 📊 Data Analysis & Reporting • Own growth forecasting, budget planning, and ROI modelling for all acquisition activities., • Develop dashboards and reporting cadences that enable visibility into performance drivers and bottlenecks across channels and campaigns., • Use data to inform creative strategy, audience targeting, spend allocation, and landing page optimisation., • Translate complex performance data into clear insights and recommendations for senior leadership and cross-functional partners., • Proactively identify trends, risks, and opportunities, adjusting tactics to stay ahead of targets. 🤝 Cross-Functional Collaboration • Work closely with the retention and lifecycle teams to ensure seamless handoff from acquisition to onboarding and retention journeys., • Align with brand, influencer, and PR teams to integrate acquisition with broader marketing campaigns, product launches, and partnerships., • Partner with the e-commerce and product teams to optimise landing pages, conversion flows, and merchandising for growth goals., • Serve as a regional voice for growth, bringing GCC customer insights back to inform creative, product, and brand strategies., • Lead internal education on performance marketing, championing a test-and-learn culture across the broader marketing organisation. 🧠 Additional Areas of Ownership (for high-growth DTC brands) Consider including if relevant to your business stage: • Develop and scale an affiliate marketing and referral program to drive efficient new customer acquisition., • Evaluate and test new channels (e.g., podcasts, YouTube, Connected TV) as the brand scales., • Partner with finance and operations to optimise product launch demand planning, • Support fundraising or investor reporting by providing clear growth performance updates and plans. Ideal Candidate • 8–10+ years of experience in growth marketing or performance acquisition for consumer brands, ideally in e-commerce, health tech, or subscription models., • Proven success managing large budgets and scaling paid media programs across multiple channels., • Deep expertise in paid social (Meta, TikTok, YouTube) and SEM., • Strong analytical skills; comfortable diving into data to inform strategy., • Highly collaborative, with experience leading cross-functional initiatives., • A passion for health, wellness, and empowering people to improve their lives., • Very comfortable with numbers, using Excel, Tableau or similar data tools Why Join Feel? • Competitive salary + career growth opportunities., • Full ownership of the growth strategy in one of our most exciting markets., • Product discounts for you and your family., • A collaborative, multicultural team that values innovation and execution., • Modern office in London / Dubai Downtown. Our Values – How We Work At Feel, we don’t just hire for skills — we hire people who live and breathe our core values: Collaboration – We work better together Efficiency – We move smart and fast Passion – We care deeply about our mission Continuous Improvement – We always level up Customer Focus – We put the customer at the centre If this sounds like you, you’ll feel right at home here.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Role Overview: You will lead the design of engaging, user-centred digital experiences across our ecommerce platform and wider digital ecosystem. You will own complex problem spaces end to end, from discovery through to delivery, working closely with Product, Engineering, and Analytics to shape solutions that balance customer needs, business goals, and brand excellence. Responsibilities: • Lead end-to-end design of user journeys, flows, wireframes, prototypes, and high-fidelity solutions across Liberty’s ecommerce platform., • Own design from discovery to delivery, ensuring user-centred, commercially effective solutions aligned to brand and visual identity., • Drive data-led design using user research and tools including Dynamic Yield, Contentsquare, Google Analytics, and in-house analytics., • Champion mobile-first, accessible design, meeting usability and accessibility best practices., • Plan and run usability testing and A/B experiments, iterating designs based on insight and performance., • Collaborate closely with engineering to ensure design quality, intent, and accessibility in production., • Clearly articulate design rationale, balancing trade-offs while advocating for optimal user outcomes., • Partner with Product, Engineering, Analytics, and Optimisation teams as a strategic design contributor across the product lifecycle., • Influence roadmap planning and prioritisation through insight-driven design thinking., • Present and critique work confidently, using feedback to strengthen outcomes., • Contribute to and evolve the design system, ensuring consistency, scalability, and accessibility., • Mentor junior designers and role-model high standards of craft and collaboration., • Maintain excellence in visual and interaction design, with strong attention to detail across layout, typography, hierarchy, and motion., • Document design decisions and patterns to support consistency and knowledge sharing., • Stay current on ecommerce trends, tools, and best practices, introducing relevant improvements to the team. About You: • Solid experience designing digital products for ecommerce or content-rich platforms., • Proven ability to independently own complex design work from discovery to launch., • Strong portfolio showcasing end-to-end product thinking, UX problem-solving, and high-quality UI craft., • Ability to define and evolve a cohesive design aesthetic across ecommerce and selling channels, ensuring brand consistency at scale., • High proficiency in Figma and modern design tools., • Strong grasp of accessibility, responsive design, and usability best practices., • Experience working in agile, cross-functional teams with Product and Engineering., • Confident communicator, able to clearly articulate design decisions and influence stakeholders. Desirable: • Experience contributing to design systems., • Familiarity with experimentation and optimisation tools (e.g. Contentsquare, Dynamic Yield)., • Experience in data-informed or optimisation-led ecommerce environments., • Working knowledge of front-end technologies (HTML, CSS, JavaScript).

Software Engineer - B2B2C Health Scale-up | Up to £75,000 + Equity | London (Hybrid – 2 days in office) JavaScript | React | Node.js | TypeScript In Product is partnered with a profitable, growing health tech scale-up operating in the B2B2C space. The business is a trusted partner to leading organisations across the UK and Europe, while their direct-to-consumer products consistently receive top user reviews and are delivering measurable, life-changing behavioural outcomes. Following a period of stability and strong commercial performance, the company is now entering its next phase of growth — with a clear focus on deepening engagement with their core audience and continuing to build products grounded in research, evidence and real user needs. As a Software Engineer, you’ll join a small, experienced engineering team and work within a cross-functional squad alongside a Product Manager and Product Designer. This is a hands-on role where you’ll contribute across the stack, building clean, well-considered software that directly supports customer outcomes. You’ll work iteratively, shipping at pace while maintaining a high bar for quality, collaboration and maintainability. You won’t be operating in isolation - this is a supportive, well-structured environment with clear direction, strong product thinking and a shared sense of purpose. You’ll be a good fit if you… • Have commercial experience working as a Software Engineer in a product-led environment, • Are comfortable contributing across front-end and back-end JavaScript, • Enjoy working closely with Product and Design to understand problems before jumping to solutions, • Like building software that is user-facing, meaningful and measurable in its impact, • Are curious, thoughtful, and proactive about improving how things are built - without needing to be the loudest voice in the room In this role, you will… • Build and maintain features using React, Node.js and TypeScript, • Contribute to technical decisions with support from senior engineers and leaders, • Work collaboratively within a squad to turn research and insight into working software, • Improve existing code and patterns as the product and platform evolve, • Learn from others, share knowledge, and grow alongside a strong team What’s on offer • Up to £80,000 salary plus meaningful equity, • A financially stable business with a strong runway and clear growth plans, • Hybrid working: 2 days a week in the London office to support collaboration, • A culture that values learning, knowledge-sharing and sustainable pace, • The chance to work on products that genuinely improve health outcomes and support long-term behavioural change

Sales Manager Focused on Driving Sales, People and Performance in a Design-Led Retail Environment Position The Store Manager is accountable for the commercial performance, people leadership and operational execution of a flagship retail store in London. This is a hands-on leadership role, focused on running the store as a high-performing retail business rather than simply overseeing day-to-day activity. Leading from the shop floor, you will drive sales performance, deliver a consistently premium customer experience and build a strong, engaged team, while executing clear standards set at a multi-site level. Candidate The ideal candidate is a commercially minded Store Manager or strong Assistant Manager from a sales-led retail environment. You are confident owning targets, analysing performance and turning insight into action. You are a visible, motivating leader who enjoys coaching teams, managing performance and maintaining high operational and visual standards. Organised, disciplined and resilient, you thrive in fast-paced environments and are motivated by growth and progression. Company The business is a fast-growing, design-led furniture brand with an expanding physical retail presence. Known for delivering a premium showroom experience, the business offers a dynamic, non-traditional retail environment where strong performance, ownership and initiative are recognised and rewarded. Apply Apply via LinkedIn or email with the subject line: FC2480. Applicants must have valid Right to Work (RTW) in the UK, as those without will not be eligible. Due to the high volume of applications, we will only be able to respond to those shortlisted for the position. We thank you for your time and interest. Refer a Friend We are always interested to connect with industry #talent. If you know someone open to new opportunities, connect us. If we place them, you'll receive up to £500 as thank you. FOLIO is a trusted specialist agency within the design community. We partner with top practices, boutique studios, and global design groups to connect talent with opportunity. Explore current vacancies and learn how we support design careers at ___