Are you a business? Hire customer insight candidates in London
Based in Chiswick W4 Hours: up to 42 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Part time or even 20 hours a week. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re looking for: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage is a set at the inteview. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. The company fully funded language and personal development courses in English and French. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges, cash tips in the section, and credit card tips. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!
Sales Development Representative (SDR) 📍 Location: Remote (London HQ) 📊 Reports to: Sales Lead About Timebook Timebook is a modern product management platform designed for product teams. Our AI-assisted workflows centralise insights, connect customer needs to business goals, and streamline delivery—helping teams eliminate silos, improve collaboration, and get the right things done faster. Founded in 2023 and backed by £12M funding, we’re on a mission to transform how product teams discover, plan, and deliver remarkable products. With offices in London, Poland, and California, and a 15-person team, we’re growing fast and looking for ambitious talent to join us. The Role We’re seeking a motivated, results-driven Sales Development Representative (SDR) to fuel our growth. You’ll generate qualified opportunities for the Sales Lead through outbound prospecting, research, and relationship building. This is a high-activity, high-impact role—perfect for someone who wants to break into SaaS sales, thrive in a fast-paced environment, and play a pivotal role in scaling an early-stage company. What You’ll Do Prospect & Research: Identify target accounts and engage decision-makers via email, phone, and LinkedIn. Qualify Leads: Assess fit against our Ideal Customer Profile and uncover real business needs. Generate Meetings: Book high-quality demos and sales appointments for the Sales Lead. Follow Up & Nurture: Build rapport and maintain timely, value-driven communication. Support Campaigns: Partner with marketing to test outreach sequences and share feedback. Use Sales Tools: Keep activities up to date in Attio and leverage prospecting tools (Cognism, LinkedIn Sales Nav, etc.). Share Insights: Report trends, objections, and prospect needs to help sharpen our positioning. About You ✅ 1–2 years’ experience in B2B sales or business development (SaaS a strong plus). ✅ Proven comfort with outbound prospecting and hitting activity targets. ✅ Excellent written & verbal communication skills. ✅ Organised, proactive, and able to manage multiple priorities. ✅ Familiarity with CRM tools (Attio, HubSpot, Salesforce, etc.). ✅ Passion for startups, technology, and AI-powered solutions. Why Join Us Competitive base salary + commission. Work closely with experienced sales leadership and founders. Clear career development opportunities in a scaling SaaS company. Flexible, remote-friendly environment. Make a visible impact in reshaping how product teams work.
About us: At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 5 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! Position: General Manager We are seeking an experienced and dedicated General Manager to join our growing team! The ideal candidate will help oversee all aspects of the store, ensuring exceptional customer service, effective staff management, strong financial performance, and full compliance with health and safety regulations. The General Manager will be the driver of the store’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. Key Responsibilities: Full responsibility and accountability for your store’s overall profitability. Driving sales in alignment with targets and always pushing for inventive ways to grow the business. Train and develop your team, managing them day to day as well as ensuring Urban Greens culture comes first. Ensure exceptional customer service, handling any conflict effectively and with a customer first approach. Monitor customer feedback and make improvements based on insights. Fully responsible for all cost control within your store. Accountable for cost of goods and labour management. Monitor food quality and ensure compliance with health and safety regulations. Monitor supplier performance and evaluate product quality, ensuring Urban Greens standards for quality are maintained. Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. 28 days of annual leave. Opportunities for skill development and career advancement. Competitive salary + exciting bonus programme.
Company Description Vindey is an AI-powered property management platform designed to give property teams superhuman efficiency. We help landlords, letting agents and property managers automate repetitive tasks, manage workflows faster and deliver better experiences to tenants and clients. We are a fast-moving PropTech startup with an ambitious vision and a small, high-performing team where every person makes a big impact. Role Description We are looking for a self-motivated and results-driven Sales Representative who can take full ownership of our UK sales pipeline. This is a role for someone who can find opportunities, open doors, deliver compelling presentations and close deals with confidence. You will be speaking directly to decision-makers in property management companies, demonstrating how Vindey can save them time, reduce costs and help them scale. What You Will Do Manage the full sales process from lead generation and outreach to pitching, negotiation and closing Build strong relationships with property managers, landlords and letting agents Deliver product demos that clearly showcase Vindey’s value Maintain a healthy sales pipeline and track progress Provide customer insights to help improve our product and approach What We Are Looking For Proven track record in B2B sales, ideally in PropTech or SaaS Excellent communication, presentation and negotiation skills Self-starter who thrives in an environment with high autonomy and accountability Comfortable working on a commission-only basis UK-based with knowledge of the property market Compensation and Growth Path • 40% commission on every deal from day one, • 50% commission on every deal after hitting your monthly target, • Potential for an equity stake in Vindey if you are a strong fit for the company and the market, • Fully remote role based in the UK, • For the right long-term fit, the option to transition to a competitive base salary plus commission package in line with UK standards, • Direct collaboration with the founders and a voice in shaping our growth strategy If you are hungry for high commissions, want to work remotely and like the idea of joining a high-growth AI PropTech startup at an early stage, we would love to hear from you.
We are looking for a skilled PT brunch chef (around 20h/week) to join our team in London Dock, pay depending on experience from £12.5-14.5/h. Urban Baristas is an Australian coffee company with multiple sites across London, passionate about specialty coffee and the Aussie brunch culture. We offer a variety of quality hot food and cakes in a comfortable, trendy, design-led environment, with friendly customer service. We serve Aussie-style brunch every day from 8-3pm and loads grab-and-go options prepared in-house. Our staff have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly, are friendly, engaging, and fun to be around. CANDIDATE SHOULD: • be flexible and available to work weekends,, • be able to start early (shift starts 6.30am),, • have min 1 year of experience in a busy kitchen and an insight into the world of hospitality,, • be able to manage and control stock to reduce wastage,, • be clean, tidy and ensure the continuation of a compliant, healthy, and safe working environment,, • uphold the values and standards of Urban Baristas, WHAT WE OFFER: • Career growth,, • free meal and coffee on shift,, • sociable and flexible working hours (no evenings),, • pension contribution,, • the best staff parties! If you’re hardworking, creative, and attentive with a love for food & coffee, this might just be the job role you’ve been waiting for!
We are seeking a creative and detail-oriented New Products Developer to join our dynamic team. In this role, you will be responsible for researching, conceptualizing, developing, and launching innovative new products that align with market trends, customer needs, and company objectives. You'll work closely with cross-functional teams including marketing, R&D, production, and supply chain. You’ll be responsible for bringing fresh, exciting, and commercially viable menu items from concept to launch, working closely with operations, marketing, procurement, and franchise partners. Key Responsibilities: 1. Lead and manage the product development program, ensuring alignment with consumer demand and market trends., 2. Drive innovation and creativity in developing new products, with a focus on new trending products and new inovations., 3. Collaborate with cross-functional teams, including marketing, site operations, packaging development, nutrition, and regulatory teams, to deliver robust NPD solutions., 4. Conduct thorough financial and business analysis, including P&L management, pricing, and promotion recommendations., 5. Monitor and analyze external market performance and competitor activity, identifying risks and opportunities for actionable insights., 6. Manage EPD (flavor/variant extensions) innovation projects from concept to launch, including P&L ownership and stakeholder approvals., 7. Develop compelling launch plans and collaborate with sales teams to drive retailer sell-in., 8. Lead below-the-line (BTL) activities such as in-store and shopper marketing, pack design changes, and social media campaigns., 9. Contribute to the development of the annual Winning Plan and long-term brand strategy., 10. Build strong commercial plans in collaboration with sales, category, and commercial planning teams., 11. Establish strong connections with internal stakeholders, including finance, operations, packaging, and R&D teams, to ensure successful market delivery., 12. Manage consumer marketing spend effectively. Requirements: • Proven experience (2–5 years) in product development, ideally in [industry: e.g., food and beverage, cosmetics, tech]., • Strong project management and organizational skills., • Creative mindset with strong problem-solving abilities., • Excellent communication and collaboration skills., • Proficiency in product development tools and software (e.g., CAD, formulation platforms, project tracking tools). Preferred Qualifications: • Experience with sustainability and eco-conscious product development., • Familiarity with regulatory requirements in the relevant industry., • Knowledge of consumer behavior and market research techniques. Why Join Us? • Be part of an innovative, growth-driven company., • Work in a collaborative and supportive environment., • Opportunities for career development and advancement., • Competitive salary and benefits package. To Apply: Send your CV and a brief cover letter.
Job title: Social Media Manager SOC code: 2493 Public relations professionals Duties of the post: • Collaborate with senior team members to define and refine brand positioning, digital strategy, and customer engagement goals across multiple platforms, including Xiaohongshu and Instagram., • Create, edit, and manage the distribution of engaging digital content, including social media posts, short videos, newsletters, and promotional material, to support public relations and marketing objectives., • Represent the company and communicate with customers, influencers, media contacts, and community stakeholders through digital campaigns, in-person events, and online forums to promote and enhance the restaurant’s public profile., • Develop and implement tools to monitor, analyse, and report on the effectiveness of digital and social media campaigns, providing insights to inform future strategies., • Support the delivery of campaigns and brand initiatives that reflect Teo Hot Pot’s identity and values, and ensure consistency across all digital communications. Salary: £34000 to 43000 per year depending on experience Skill, experience and qualifications: • A minimum of a bachelor’s degree (or equivalent qualification) in Marketing, Communications, Digital Media, Public Relations, or a related field., • Relevant experience in social media management, digital marketing, or online brand promotion., • Proven ability to create and manage engaging content across multiple platforms, including Instagram, Facebook, TikTok, and Xiaohongshu (Little Red Book)., • Strong understanding of social media trends, audience engagement strategies, and content performance analytics., • Excellent written and verbal communication skills in English, with proficiency in Mandarin Chinese highly desirable for engaging with Chinese-speaking audiences., • Experience using social media management tools (e.g. Hootsuite, Buffer) and analytics platforms (e.g. Meta Insights, Google Analytics, Xiaohongshu backend tools)., • Strong creative, organisational, and project management skills with attention to detail and brand consistency., • Ability to work independently and collaboratively in a fast-paced, customer-facing environment., • Understanding of UK food and hospitality trends is an advantage.
Job Title: Bartender Location: Angelina Restaurant, Dalston, London Employment Type: Full-Time Reports to: General Manager About Angelina Angelina is a unique dining destination in the heart of Dalston, blending Japanese and Italian cuisines with elegance and creativity. Our intimate setting, refined dishes, and carefully curated drinks make us one of East London’s most exciting restaurants. We’re passionate about quality, culture, and exceptional service. Job Summary We are seeking a talented and personable Bartender to join our front-of-house team. The ideal candidate will have a passion for craft cocktails, great wine, and exceptional hospitality. You’ll be responsible for creating a memorable experience for our guests through your knowledge, efficiency, and warm service behind the bar. Key Responsibilities Prepare and serve drinks to guests according to Angelina’s standards and signature menu. Recommend cocktails, wines, and spirits to guests with confidence and insight. Maintain a clean, well-stocked, and organized bar at all times. Work collaboratively with the floor and kitchen teams to ensure smooth service. Uphold licensing laws and health & safety regulations. Engage with guests in a friendly, professional manner to enhance their dining experience. Contribute to the ongoing development of the cocktail menu and bar offerings. Requirements Minimum 1 year of experience as a bartender in a high-quality restaurant or cocktail bar. Strong knowledge of classic and contemporary cocktails, spirits, and wines. Excellent customer service and communication skills. Ability to remain calm and efficient under pressure. Passion for food, drink, and hospitality. Flexibility to work evenings, weekends, and holidays as required. Personal License (preferred but not essential). What We Offer Competitive hourly pay + tips Staff meals everyday and discounts Opportunities for training and career development A creative, supportive, and passionate team environment A chance to be part of one of East London’s most innovative restaurants
Feeling stuck in your current job? Lacking progression or personal growth? Or maybe you’re simply craving a more dynamic and sociable work environment? At Falex Marketing, we offer an exciting opportunity as a Sales Advisor, where you’ll represent some of the UK’s most well-known brands. You’ll be at the forefront of engaging with customers, promoting top-tier products and services, and building lasting relationships—all while maintaining a strong brand image for our clients. What We Look For: We’re seeking individuals who are: ✔ Proactive & Positive – Ready to take control of their own success ✔ Driven & Ambitious – Eager to progress in a results-oriented environment ✔ Fast Learners – Open to mentorship with a strong student mentality What’s in It for You? We invest in our people, offering: ✅ Comprehensive Product & Sales Training – No experience? No problem! ✅ Direct Mentorship – Learn from top industry professionals ✅ Exclusive Networking Opportunities – Connect with sales experts & entrepreneurs worldwide ✅ All-Expenses-Paid Travel – Opportunities to visit exciting destinations like Ibiza, Dubai, New York, Paris, Lisbon, and more ✅ Team Socials & Activity Nights – Work hard, celebrate harder! Next Steps If you’re ready for a new challenge, we’d love to hear from you! Apply today, and if successful, our recruitment team will be in touch to schedule a face-to-face meeting. During this session, you’ll gain insights into: 🔹 The day-to-day responsibilities of a Sales Advisor 🔹 Career progression opportunities within Falex Marketing 🔹 The high-profile clients we collaborate with 💡 Please Note: This is a performance-based role, designed for those who are motivated by results and growth.
About The Black BookLocated within the energetic epicentre of Soho, on the corner of Old Compton St and minutes from theatre-land, we are the West-End’s go-to wine destination. The venue was once home to TRADE – a members’ club for The Hospitality Industry, which had a “Black Book” of hand-scribed fine and rare wines, the secret Black Book become so popular with our guests, it made sense to name the wine bar after it’s legacy. At the Black Book you will find London’s largest ‘by-the-glass’ list stocked within our walk-in Coravin Cellar as well as an accompanying bar snacks and finer food menu. THE CONCEPT OF THE BLACK BOOK Historically used by the male gender in the Soho district, the “Black Book” was a confidential notebook used to store important contacts, numbers, and addresses for a memorable evening. Our Black Book holds an even greater significance, housing a curated collection of exceptional wines. Featuring limited quantities from iconic producers, vineyards, and vintages, these wines are fleeting treasures. Discover a gem, act swiftly and enjoy the pleasure! Role Overview As a Sommelier, you will be responsible for delivering an exceptional wine experience to our guests. You will help manage the wine program, provide insightful recommendations, and ensure wine service standards are upheld throughout the venue. Key Responsibilities Provide expert wine recommendations tailored to guest preferences and food pairings. Lead wine service during service, maintaining exceptional presentation and guest interaction. Support the curation and maintenance of the wine list in collaboration with Head Sommelier and GM. Conduct staff wine training and briefings regularly. Maintain proper wine storage and cellar organisation. Participate in stock takes, ordering, and supplier relationships. Host tastings and special wine-led events. Stay current with industry trends and continuously improve wine knowledge. Requirements WSET Level 3 minimum Previous experience as a sommelier in a premium or Michelin-recommended venue. Deep knowledge of Old and New World wines, particularly Burgundy, Bordeaux, and niche producers. Outstanding customer service skills and ability to build rapport with guests. Excellent communication, teamwork, and attention to detail. Right to work in the UK. Benefits Competitive salary + tronc Extensive wine training and tasting opportunities Career development within the group Staff food, drinks discounts Shift: Night shift Work days: Weekend availability Licence/Certification: WSET LEVEL 3 (required) Work authorisation: United Kingdom (required)
Job Title: Mystery Shopper (Flexible, Part-Time) Location: Various locations nationwide (travel may be required) About the Role: Are you naturally observant, detail-oriented, and curious about how businesses really work behind the scenes? We’re looking for reliable Mystery Shoppers to join our growing network of field researchers. This is an ideal opportunity if you’re between jobs, looking to earn extra income, or want a flexible side hustle that fits around your schedule. You’ll visit retail outlets, service providers, and customer-facing businesses to evaluate real customer experiences and provide honest, constructive feedback that helps companies improve their service quality. Key Responsibilities: · Conduct in-person visits to assigned locations following specific scenarios and guidelines. · Interact with staff and experience the customer journey from start to finish. · Evaluate and report on service quality, staff knowledge, and product information. · Submit detailed, accurate reports within set deadlines. About You: · Excellent attention to detail and observation skills. · Reliable, professional, and discreet. · Strong written communication skills to provide clear, objective feedback. · Flexible availability; assignments may include evenings or weekends. · Access to a smartphone or computer to submit reports. What We Offer: · Competitive per-assignment pay. · Flexible, freelance-style work — choose assignments that fits your lifestyle. · A simple way to earn extra money alongside other commitments. · Opportunity to gain insight into customer experience and brand standards. · Be part of a trusted team improving service quality across industries. How to Apply: If you’re ready to step behind the scenes, earn on your own terms, and help businesses raise the bar, we’d love to hear from you. Apply now with your CV and a brief note on why you’d make a great Mystery Shopper.
Company Description Ackroyd Legal is an internationally recognised law firm founded in 2016. With offices throughout London, the UK, and major cities around the world, Ackroyd Legal focuses on experience, expertise, and insight. The firm hosts a team of over 180 specialty solicitors dedicated to individual, business, and corporate legal matters. Ackroyd Legal prides itself on maintaining a client-first mindset, providing comprehensive support no matter the decision or situation. Role Description This is a full-time on-site role for a Client Services Associate located in London. The Client Services Associate will be responsible for managing client inquiries, providing customer support, and maintaining effective communication with clients. The role involves addressing customer service needs and assisting with finance-related tasks. The candidate will collaborate closely with other team members to ensure a high level of client satisfaction. Qualifications Client Services and Customer Support skills Excellent Communication and Customer Service skills Ability to work independently and collaboratively Strong problem-solving skills and detail-oriented Experience in a legal or professional services environment is a plus
This role is ideal for someone with a strong marketing background in the hospitality or restaurant industry, who also has a flair for business development and enjoys building B2B relationships in hospitality. You’ll be responsible for promoting both our restaurants and catering services, conducting market research, and managing sales and marketing activities from end to end. In addition to your core responsibilities, you will also support the management team in day-to-day restaurant operations when needed, ensuring a seamless alignment between marketing initiatives and front-of-house experiences. ⸻ Key Responsibilities Marketing (Restaurant & Catering): - Develop and implement integrated marketing strategies for both dine-in and catering services. - Plan and execute digital campaigns across social media, email marketing, and online advertising platforms. - Manage content creation for Instagram, website, menus, and print materials. - Track and analyse marketing KPIs, customer engagement, and return on investment. - Conduct market research to identify trends, target audiences, and competitor insights. - Build and maintain relationships with corporate clients, event planners, universities, and local businesses. - Organise and attend industry events, tastings, and meetings to generate leads. - Manage the full sales funnel — from inquiries and quotations to follow-ups and client feedback. Operational Support: - Collaborate with the management team to align marketing strategies with operational goals. - Provide hands-on support during peak times and special events, helping ensure a smooth guest experience. ⸻ Requirements - Bachelor’s degree in Marketing, Hospitality Management, or Tourism Management (preferably from a recognised university). - Fluency in English (spoken and written). - Minimum 3 years of experience in a marketing and/or sales role within the hospitality, restaurant, or catering industry. - Strong communication, negotiation, and client relationship skills. - Proficiency in digital marketing tools such as Meta Business Suite, Mailchimp, Google Ads, and Canva. - Highly organised, detail-oriented, and results-driven.
We are looking for a skilled FT brunch chef (40-45h/week) to join our team who would be willing to work between South Kensington and London Dock, pay depending on experience from £14-15.5/h. Urban Baristas is an Australian coffee company with multiple sites across London, passionate about specialty coffee and the Aussie brunch culture. We offer a variety of quality hot food and cakes in a comfortable, trendy, design-led environment, with friendly customer service. We serve Aussie-style brunch every day from 8-3pm and loads grab-and-go options prepared in-house. Our staff have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly, are friendly, engaging, and fun to be around. CANDIDATE SHOULD: • be flexible and available to work weekends,, • be able to work commute between our in South Kensington (SW7 3ND) and London Dock (E1W 2AA) site, • be able to start early (shift starts 6.30am),, • have min 1 year of experience in a busy kitchen and an insight into the world of hospitality,, • be able to manage and control stock to reduce wastage,, • be clean, tidy and ensure the continuation of a compliant, healthy, and safe working environment,, • uphold the values and standards of Urban Baristas, WHAT WE OFFER: • Career growth,, • free meal and coffee on shift,, • sociable and flexible working hours (no evenings),, • pension contribution,, • the best staff parties! If you’re hardworking, creative, and attentive with a love for food & coffee, this might just be the job role you’ve been waiting for!