Customer insight jobs in LeedsCreate job alerts

Growth DirectorLeeds (Hybrid - 3x Days a Week)£140,000-£160,000 + Bonus (up to 20%) The Company A major UK media and digital business is looking for a Growth Director to take full ownership of a high-profile subscription proposition and drive the next phase of commercial and audience growth; this is a senior, cross-functional leadership role with end-to-end accountability for scaling recurring revenue, optimising the customer lifecycle and embedding a more commercially-driven growth culture across the organisation. In this role you will operate as the commercial owner of a core direct-to-consumer product, leading growth strategy across acquisition, conversion, retention and monetisation. This role sits at the intersection of product, marketing, content, commercial and technology, bringing together multiple business units and squads to deliver sustainable growth. The Role • Own and deliver the overarching growth strategy for a large-scale digital subscription product, • Drive recurring revenue growth through pricing, packaging, paywall strategy and proposition development, • Lead cross-functional squads across product, marketing, tech, content and commercial teams, • Optimise the full customer lifecycle: acquisition, engagement, retention and churn reduction, • Build and refine subscription models, commercial forecasts and revenue strategies, • Introduce experimentation, testing and data-led optimisation across the proposition, • Partner with senior stakeholders and exec leadership to embed a commercially-driven growth mindset, • Identify new market opportunities, partnerships and product enhancements to unlock scale Your Skills & Experience • Proven experience leading growth for a subscription or recurring-revenue digital product, • Strong commercial acumen with ownership of revenue, pricing or monetisation strategy, • Track record of driving growth across acquisition, retention and lifecycle optimisation, • Experience working cross-functionally across product, marketing, tech and commercial teams, • Strong stakeholder engagement skills, with a proven and demonstrable ability to influence at executive level, • Data-driven mindset with experience using experimentation and insight to drive decisions, • Digital marketing and D2C growth experience highly beneficial, • £140,000-£160,000, • Bonus - 20% (up to), • Senior leadership influence across a major digital platform Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

Director of Streaming Product & Growth Leeds - Hybrid (3 days a week in the office) Up to £160,000 + performance bonus This is an exceptional chance to shape the future of a major digital streaming platform at a critical stage of its development. You'll take full ownership of a rapidly scaling subscription product-driving commercial performance, leading digital transformation, and influencing strategic direction across the organisation. The Role As Director of Streaming Product & Growth, you will serve as the commercial lead for the digital subscription offering. Your responsibilities will include: • Defining the strategic vision and market position for the streaming subscription proposition., • Leading the commercial roadmap across pricing, packaging, go-to-market strategy, and customer lifecycle., • Steering revenue growth and enhancing P&L performance through clear strategy and effective commercial levers., • Owning end-to-end growth initiatives across acquisition, retention, churn reduction, and lifetime value optimisation., • Collaborating closely with Product, Marketing, Data, Finance, Audience Insight, and Editorial teams to drive digital-first growth., • Harnessing data, experimentation, and customer behaviour insights to inform strategic decisions., • Influencing senior stakeholders and bringing multiple teams together behind unified growth objectives. Your Skills & Experience • Excellent stakeholder management skills, with the authority and presence to influence at leadership and executive level., • Strong commercial acumen with experience shaping revenue-generating strategies., • Background in digital subscription, streaming, or direct-to-consumer business models., • Expertise in churn reduction, forecasting, revenue modelling, and subscription dynamics., • Broad digital growth capability across performance marketing, product, analytics, and customer journey optimisation. What's On Offer • Salary up to £160,000 plus performance-based bonus., • Hybrid working model with an engaging office culture in Leeds., • A high-impact role in a flagship digital transformation programme., • The chance to influence strategy at scale and shape the future of a leading UK streaming service. How to Apply If you would like to register your interest, apply below or send your CV

Lead Consultant £100,000 - £120,000 + Bonus Hybrid - Leeds (2x days per week) This is an opportunity to take a senior leadership role within a growing analytics consulting capability, where you will shape client engagements, influence strategic decisions, and help build a high impact advisory offering. You will work at the intersection of data, analytics, and commercial strategy, partnering closely with senior stakeholders to deliver measurable business outcomes. The Company They are a well established analytics led organisation expanding their end to end consulting services. Operating across financial services, they combine deep domain expertise with advanced analytics to solve complex business challenges. The environment is collaborative and growth focused, with strong investment in people, intellectual property, and scalable delivery models. The Role • Act as the senior lead on analytics driven consulting engagements, owning delivery from problem definition through to value realisation., • Build trusted relationships with senior client stakeholders, guiding decision making and shaping strategic direction., • Design and oversee analytical approaches across data extraction, modelling, experimentation, and insight generation., • Translate analytics into commercial impact across areas such as growth, risk, fraud, pricing, and customer experience., • Lead opportunity development including discovery, proposals, and commercial scoping to support account growth., • Contribute to the development of consulting frameworks, delivery playbooks, and reusable assets., • Mentor and develop consulting and analytics talent, supporting the growth of a high performing practice. Your Skills and Experience • Strong commercial experience leading analytics or data driven consulting engagements within financial services., • Proven ability to own complex, multi stakeholder programmes and deliver tangible business outcomes., • Deep understanding of credit risk, regulatory environments, and portfolio management., • Confidence shaping analytical solutions and engaging with technical teams across modern data stacks., • Excellent communication skills with the presence to influence senior leaders., • Commercial mindset with experience supporting pipeline growth, pricing, and margin management. What They Offer • Competitive salary and performance related bonus., • Clear career progression with high visibility and influence in a growing consulting practice., • Flexible hybrid working between London or Leeds., • A comprehensive benefits package supporting wellbeing, learning, and long term development., • Exposure to high profile clients and collaboration with global analytics specialists. How to Apply If you are looking to step into a senior analytics consulting role with real impact and growth potential, apply now to find out more.

Ready to take ownership of a flagship high street account where pace, pressure, and impact go hand in hand? Do you thrive on turning complex data, shopper insight, and commercial challenges into winning category strategies? Are you confident leading cross-functional teams and influencing senior stakeholders in a demanding, fast-moving retail environment? Macgregor Black are partnering with a well-established gifting brand on the search for a Senior Account Manager. This is a permanent role based in Leeds. As the Senior National Account Manager, you will lead one of the UK’s most significant and high-profile high street retail partnerships. This is a fast-paced, high-pressure role managing a flagship account undergoing rapid growth and transformation, offering the opportunity to make a visible commercial impact at scale. You will act as the strategic and operational lead, delivering a full end-to-end category management service while building strong, influential relationships across a complex customer organisation. Key Responsibilities: • Own the day-to-day delivery of the account business plan, including sales, profitability, and cost management, • Develop and execute category strategies aligned to both customer and internal growth objectives, • Support the delivery of long-term strategic plans and contractual commitments, • Identify and unlock new business opportunities across adjacent categories, • Market insights and performance analysis, • Strategy creation and execution, • Own brand product development, • Store-level ranging and optimisation, • Build and manage strong relationships with the lead retail buyer for the core store estate, • Act as a trusted partner and “go-to” contact across multiple commercial teams, channels, and categories, • Line manage and develop Account Managers across additional channels (e.g. franchise, outlet, international, e-commerce) What We're Looking For: • Has significant account management experience with large, demanding retail customers., • Brings a strong track record in category management and commercial delivery., • Has experience within seasonal or fast-changing product categories., • Is confident operating in a fast-paced, high-pressure environment., • Demonstrates excellent stakeholder management and influencing skills., • Has proven leadership experience, including line management., • Is highly organised, detail-oriented, and able to manage multiple priorities. Competitive salary + benefits. Please contact Luke Boyle for more information today.

National Account Manager – Grocery Northern Office (Leeds area) £50,000–£60,000 + benefits We’re partnering with a challenger brand in a high-growth, highly competitive category, as they look to hire a National Account Manager to help accelerate the next phase of UK retail growth. The business is scaling quickly, has strong category demand, massively on trend, and is now building a team to take the business through the next phase of growth. This role will sit within the UK grocery/retail side of the business which is currently ambient but will be bringing huge amounts of NPD through to grow onto different shelve, with a clear need to realign accounts around brand and category strategy, strengthen JBPs, and build relationships with the major buying teams. This is a brilliant opportunity for someone who wants to join a challenger brand through a genuine scale-up phase, which is rare in the north. There's a CEO at the helm with past success in growing challenger brands. Key Responsibilities: • Own full P&L responsibility for designated national retail and wholesale accounts, • Develop and execute Joint Business Plans aligned to ambitious growth objectives, • Lead commercial negotiations across pricing, promotions, distribution, and annual agreements, • Drive distribution gains, NPD listings, and strong promotional execution in-store and online, • Work cross-functionally with supply chain, marketing, finance, and NPD to deliver plans flawlessly, • Analyse sales data, margin performance, and customer profitability to inform decisions, • Manage forecasting inputs and support demand planning and supply alignment, • Build relationships with key buyer/category contacts, and help open doors into larger grocery opportunities Qualifications: • 3–5 years’ FMCG sales/account management experience, • Proven experience managing UK grocery, convenience and/or wholesale customers, • Strong commercial acumen with P&L ownership and JBP delivery, • Confident negotiating with buyers and managing annual trading agreements, • Solid understanding of category management and shopper insight, • Analytical mindset (strong Excel), commercially disciplined, and comfortable in a challenger environment If the role and responsibilities sound like a good fit for you, then I’d love to speak to you! Find out more about our available opportunities or how we can help you further your career – contact us today. Please get in touch with or click “Apply Now” to be considered for this vacancy: Call: 020 7871 8000 Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Lead Consultant £100,000 - £120,000 + Bonus Hybrid - Leeds (2x days per week) This is an opportunity to take a senior leadership role within a growing analytics consulting capability, where you will shape client engagements, influence strategic decisions, and help build a high impact advisory offering. You will work at the intersection of data, analytics, and commercial strategy, partnering closely with senior stakeholders to deliver measurable business outcomes. The Company They are a well established analytics led organisation expanding their end to end consulting services. Operating across financial services, they combine deep domain expertise with advanced analytics to solve complex business challenges. The environment is collaborative and growth focused, with strong investment in people, intellectual property, and scalable delivery models. The Role • Act as the senior lead on analytics driven consulting engagements, owning delivery from problem definition through to value realisation., • Build trusted relationships with senior client stakeholders, guiding decision making and shaping strategic direction., • Design and oversee analytical approaches across data extraction, modelling, experimentation, and insight generation., • Translate analytics into commercial impact across areas such as growth, risk, fraud, pricing, and customer experience., • Lead opportunity development including discovery, proposals, and commercial scoping to support account growth., • Contribute to the development of consulting frameworks, delivery playbooks, and reusable assets., • Mentor and develop consulting and analytics talent, supporting the growth of a high performing practice. Your Skills and Experience • Strong commercial experience leading analytics or data driven consulting engagements within financial services., • Proven ability to own complex, multi stakeholder programmes and deliver tangible business outcomes., • Deep understanding of credit risk, regulatory environments, and portfolio management., • Confidence shaping analytical solutions and engaging with technical teams across modern data stacks., • Excellent communication skills with the presence to influence senior leaders., • Commercial mindset with experience supporting pipeline growth, pricing, and margin management. What They Offer • Competitive salary and performance related bonus., • Clear career progression with high visibility and influence in a growing consulting practice., • Flexible hybrid working between London or Leeds., • A comprehensive benefits package supporting wellbeing, learning, and long term development., • Exposure to high profile clients and collaboration with global analytics specialists. How to Apply If you are looking to step into a senior analytics consulting role with real impact and growth potential, apply now to find out more.

Growth Director Leeds (Hybrid – 3x Days a Week) £140,000-£160,000 + Bonus (up to 20%) The Company A major UK media and digital business is looking for a Growth Director to take full ownership of a high-profile subscription proposition and drive the next phase of commercial and audience growth; this is a senior, cross-functional leadership role with end-to-end accountability for scaling recurring revenue, optimising the customer lifecycle and embedding a more commercially-driven growth culture across the organisation. In this role you will operate as the commercial owner of a core direct-to-consumer product, leading growth strategy across acquisition, conversion, retention and monetisation. This role sits at the intersection of product, marketing, content, commercial and technology, bringing together multiple business units and squads to deliver sustainable growth. The Role • Own and deliver the overarching growth strategy for a large-scale digital subscription product, • Drive recurring revenue growth through pricing, packaging, paywall strategy and proposition development, • Lead cross-functional squads across product, marketing, tech, content and commercial teams, • Optimise the full customer lifecycle: acquisition, engagement, retention and churn reduction, • Build and refine subscription models, commercial forecasts and revenue strategies, • Introduce experimentation, testing and data-led optimisation across the proposition, • Partner with senior stakeholders and exec leadership to embed a commercially-driven growth mindset, • Identify new market opportunities, partnerships and product enhancements to unlock scale, • Use data and insight to inform strategic decisions and measure growth performance This is a highly visible role supporting multiple business areas, with real ownership and influence over how growth is delivered across the organisation. Your Skills & Experience • Proven experience leading growth for a subscription or recurring-revenue digital product, • Strong commercial acumen with ownership of revenue, pricing or monetisation strategy, • Track record of driving growth across acquisition, retention and lifecycle optimisation, • Experience working cross-functionally across product, marketing, tech and commercial teams, • Strong stakeholder engagement skills, with a proven and demonstrable ability to influence at executive level, • Data-driven mindset with experience using experimentation and insight to drive decisions, • Digital marketing and D2C growth experience highly beneficial, • Broad, generalist growth leadership background across multiple business units or squads The Benefits • £140,000-£160,000, • Bonus – 20% (up to), • Senior leadership influence across a major digital platform, • High-impact role owning a flagship growth proposition How to Apply Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

Looking for an opportunity where you can truly impact change? Keen to progress your career with a role that has been specifically designed to offer development to senior leadership? If you're a solution-focused Project Manager with experience building structure and embedding technology, you could be pivotal in shaping the future direction of a growing organisation. Why apply: • £50,000 - £60,000 dependent on experience, • Bonus of up to £10,000, • Genuine opportunity to shape systems, processes and commercial performance., • Direct exposure to the Board., • Significant scope for progression as transformation projects are delivered., • A collaborative, creative and international business environment. The Role & Responsibilities: This is an opportunity to make a significant impact across the operations of an established, international business. Reporting directly to the Board of Directors, this is a role created to drive meaningful commercial transformation and operational improvement across the organisation. You will focus on delivering end-to-end strategic, cross-functional projects that ultimately improve business efficiency. You will play a pivotal role in introducing new systems into the business and embedding scalable, auditable processes fit for growth. You'll take ownership of critical initiatives and deliver structured, data-led change. This position is intentionally designed as a pathway to senior leadership. Purchasing & Procurement Transformation • Conduct a full review of the purchasing function, understanding current workflows end-to-end., • Design and implement structured, scalable processes., • Use data and AI tools to improve supplier management, cost control, forecasting and stock planning., • Improve delivery communication and operational visibility., • Maintain oversight of purchasing performance and controls. Strategic Projects & Transformation • Deliver end-to-end business improvement projects, taking accountability for delivery, outcomes, and continuous improvement., • Lead the implementation of AI-enabled tools and workflows to improve operational efficiency, • Provide clear reporting, insight and risk updates directly to the Board. Systems, Data and Planning • Strategically develop planning models using financial and operational data., • Support senior leadership with systems implementation and data-led initiatives., • Improve management information quality and accessibility across the business Key Skills and Experience: • Prior experience owning and delivering business improvement projects, • A strong academic background; an accounting qualification (AAT or similar) would be beneficial, • Deep knowledge and understanding of purchasing and procurement processes, • Confidence working with data, systems, and planning tools, • Practical understanding of how AI can be applied to automate and enhance operational processes, • Confident communicating and reporting to senior leadership and Board-level stakeholders, • You'll be hands on, proactive and commercially minded. Our Client Our client is a well-established, internationally operating business headquartered in Leeds City Centre, with a strong reputation for quality and a design-led approach within its sector. With a close-knit team spanning commercial, marketing, design and warehouse operations, the business manages a global supply chain and loyal customer base. The leadership team is ambitious and forward-thinking, with clear plans to modernise systems, strengthen operational processes and embed AI-driven efficiencies, creating a genuine opportunity for someone to make a visible, lasting impact. If you feel you are suitable, please apply today by submitting your CV. Alternatively, to discuss the opportunity further, please contact Jonny McPartland directly on 07375675049. For more on Marmion, head to wearemarmion.com or check out our 5* reviews on Trustpilot & Google. Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.

Director of Streaming Product & Growth Leeds – Hybrid (3 days a week in the office) Up to £160,000 + performance bonus This is an exceptional chance to shape the future of a major digital streaming platform at a critical stage of its development. You’ll take full ownership of a rapidly scaling subscription product—driving commercial performance, leading digital transformation, and influencing strategic direction across the organisation. The Role As Director of Streaming Product & Growth, you will serve as the commercial lead for the digital subscription offering. Your responsibilities will include: • Defining the strategic vision and market position for the streaming subscription proposition., • Leading the commercial roadmap across pricing, packaging, go‑to‑market strategy, and customer lifecycle., • Steering revenue growth and enhancing P&L performance through clear strategy and effective commercial levers., • Owning end‑to‑end growth initiatives across acquisition, retention, churn reduction, and lifetime value optimisation., • Collaborating closely with Product, Marketing, Data, Finance, Audience Insight, and Editorial teams to drive digital‑first growth., • Harnessing data, experimentation, and customer behaviour insights to inform strategic decisions., • Influencing senior stakeholders and bringing multiple teams together behind unified growth objectives. Your Skills & Experience • Excellent stakeholder management skills, with the authority and presence to influence at leadership and executive level., • Strong commercial acumen with experience shaping revenue‑generating strategies., • Background in digital subscription, streaming, or direct‑to‑consumer business models., • Expertise in churn reduction, forecasting, revenue modelling, and subscription dynamics., • Broad digital growth capability across performance marketing, product, analytics, and customer journey optimisation. What’s On Offer • Salary up to £160,000 plus performance‑based bonus., • Hybrid working model with an engaging office culture in Leeds., • A high‑impact role in a flagship digital transformation programme., • The chance to influence strategy at scale and shape the future of a leading UK streaming service. How to Apply If you would like to register your interest, apply below or send your CV to

Job Title: Service Manager Location: Leeds Duration: 4-6 months Work Model: Hybrid- 2/3 days a week onsite Description: JOB PURPOSE The Regional Service Manager EMEA is responsible for continuously improving the service availability levels of our products. Working in partnership with their peers and the business stakeholders they will reduce outstanding or future service risks, continuous service improvements programs, report and glean insight from service metrics, and ensure adherence to service management processes within their region. The role is to support the Commercial IT Regional Directors with the day to day running of IT services. RESPONSIBILITIES • Business Strategy & Stakeholder Management – work alongside the leadership team of the Region to develop and drive the Regional strategy ensuring service is at the heart of everything we do. Ensuring that you are responsible and accountable for IT services delivered to your Business Stakeholders. Act as conduit to/from central IT to regions as required eg for escalations., • Service Transition – You will be responsible for the management activities to ensure that applications/systems being developed meet all operational requirements before getting introduced into the production environment, • Service Level Reporting and Insight – Responsible for ensuring there is relevant Regional Service Reporting and insight. This includes service availability metrics, incident response metrics and volume. Insight from this data should be used to drive CSI programmes for your region, • 3rd Party/Vendor Management - Regular governance (weekly/monthly calls) with relevant IT teams including vendors, partners, IT stakeholders., • Incident & Request Management -The Regional Service Manager is responsible for ensuring that Service Operations manage Incidents effectively on behalf of their Business Stakeholders and identify where process improvements may be required to improve Service restoration/Incident Resolution times to deliver a great customer experience. This may involve appropriate communication across a variety of teams., • Continuous Service Improvement - The Regional Service Manager is responsible for overseeing and reporting against continuous Service Improvement Plans for their Region. Liaise with regional IT on all aspects of ways of working, intention is to create a service-oriented team with customers at the forefront of our delivery activities., • Change Management and Delivery Processes - The Regional Service Manager works with the teams to ensure appropriate change management occurs. This includes responsibilities such as assessing and validation of changes, acting as a representative for Change Management for their Region., • You will have experience in a service management role in a diverse environment., • Experience of managing IT Systems across a global organisation is preferred., • Familiarity with service management software is an advantage., • Experience working with 3rd party suppliers and 3rd party suppliers working in an agile and waterfall environment is essential., • You must have strong Relationship Management skills and be able to demonstrate influence across peers and stakeholders, whilst taking full accountability and ownership of IT Services., • You will be pro-active and drive for continuous improvement and have a focus on delivering results., • You will be expected to be an excellent communicator with the ability to relate technical issues in simplistic and meaningful way to colleagues and 3rd parties., • Other: Out of hours on-call rota support may be required along with onsite support during key events .

💥 Senior CRO Manager 💥 £35k to £45k 💥 Leeds City Centre - Hybrid - 3 days a week ThePlaceToBe are excited to be working closely with a great independent digital marketing agency. These guys offer services such as Web Development, Paid Media, SEO, PR and Content Marketing. This digital agency work with a string of exciting brands mostly within the tourism and drinks industry. About the role... As a Senior CRO Manager, you’ll site within a large technical team and take lead upon of the agency’s CRO operations What you’ll be doing day to day.. • Designing and executing structured A/B testing programmes with clear hypotheses and measurable outcomes, • Identifying conversion opportunities through UX analysis and eCommerce best practice, • Using quantitative and qualitative data to uncover insights and inform optimisation decisions, • Defining success metrics and ensuring testing is statistically robust and commercially meaningful, • Managing test pipelines to ensure efficient delivery and clear client visibility, • Interpreting results and translating findings into actionable recommendations, • Reviewing customer journeys to identify friction across key conversion points, • Collaborating with UX/UI designers to ensure recommendations are practical and effective, • Working closely with data and analytics teams to support deeper insight and tracking About you... To be considered for this Senior CRO Manager role you must have a passion for all things UX optimisation What we're looking for... • Proven experience delivering CRO programmes in an agency or eCommerce environment, • Strong knowledge of A/B testing methodology, including hypothesis creation and statistical analysis, • Experience with leading CRO tools and web analytics platforms, • A solid understanding of UX, eCommerce design patterns and conversion principles, • Confidence analysing data and turning insight into clear recommendations, • Strong communication skills, including presenting to clients, • You must be able to commute to Leeds City Centre, 2 days a week Sound like you? Or interested in having a chat about your next career move? Get in touch

2-month fixed-term contract Role Purpose We’re looking for an experienced and proactive Account Manager to join the team on a 2-month fixed-term contract to support a maternity and paternity leave overlap. You’ll be supporting one of the biggest names in financial services, helping manage a high-profile media campaign alongside the delivery of creative and customer communications activity across a portfolio of FS accounts. This is a fast-paced role suited to someone who can hit the ground running, confidently manage stakeholders, and thrive in a busy integrated agency environment. While the role has a strong creative and customer comms focus, media experience is essential due to the scale and visibility of the campaign activity you’ll be supporting. You’ll work closely with creatives, strategists, media specialists, UX teams, and client stakeholders to help deliver joined-up campaigns and communications across multiple channels. From managing timelines and briefing teams to supporting campaign delivery and client relationships, you’ll play a key role in keeping projects moving and standards high. We’re looking for someone who understands the importance of language, customer insight, emotional intelligence, and audience nuance, someone who appreciates how brand and customer experience come together across every touchpoint. You’ll be part of one of our client teams and report directly to a Group Account Director, collaborating with specialists from across the agency to deliver impactful, strategically strong work. Key Accountabilities Essential skills will include (but not be limited to!): • 3–4 years’ experience working across brand, customer communications, media, creative, and digital projects, ideally within an integrated agency environment., • Experience supporting or managing integrated media campaigns, with an understanding of how media, creative, and customer communications work together to deliver effective results., • A solid understanding of customer behaviour, emotional intelligence, and the role language and messaging play in shaping customer experience and brand perception., • Exposure to UX, digital journeys, and customer experience design, with an understanding of how communications translate across channels and touchpoints., • Confident collaborating with creatives, strategists, media teams, UX specialists, developers, and clients to help shape and deliver integrated work., • A proactive and solutions-focused mindset. We’re looking for someone who can quickly pick things up, manage multiple priorities, and keep momentum across projects and accounts., • Strong organisation and project management skills, with the ability to juggle deadlines, stakeholders, approvals, and fast-moving deliverables., • Experience managing day-to-day client relationships, handling feedback confidently, and building trusted partnerships internally and externally., • A good understanding of customer journeys and how channel, timing, messaging, and creative all influence behaviour and experience across the funnel., • Commercial awareness with attention to detail across scopes, timings, budgets, and delivery., • Strong communication and presentation skills, with confidence presenting work, campaign updates, and recommendations to both internal teams and clients. Jaywing has a friendly and ambitious culture. We believe in thinking big, exploring new technology, using data science to inspire creativity, caring about everything that has our name behind it, and working as one team. We believe that creativity cannot exist without method and vice versa. With clients spanning Pepsi Max, Hallmark, Jamie Oliver, Curry’s Group, Walkers, Savills and Goodyear we have a real mix and are super proud of the portfolio of 50+ brilliant brands we’ve amassed over the years. Where? The role is based in our Leeds office, with flexibility around when you come in — we typically aim for three days a week together. How to apply? Send a covering letter, CV and anything else you think showcases your talent to Jaywing is an equal opportunities employer.

At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication. We’re looking for a driven and consultative Senior Sales Executive to join our growing sales team. This role combines new business development with account management, focused on selling Klipboard’s integrated payment solutions, Klipboard Money. You will play a critical role in driving revenue by: • Working alongside our software sales team to sell Money to our prospects, • Working alongside our account managers to expand existing relationships by upselling Money This is a senior individual contributor role (not people management) and is ideal for someone who thrives in a solution-led sales environment and wants to help shape the future of embedded payments in ERP. Key Responsibilities: • Cross-Selling Strategy: Develop and execute a cross-sell strategy for embedded payments across your assigned accounts., • Client Engagement: Build strong relationships with key stakeholders to understand their business needs and position embedded payments as a value-add., • Sales Execution: Manage the full sales cycle from discovery to full ramp up for embedded payments opportunities within existing accounts., • Consultative Selling: Act as a trusted advisor, educating clients on the benefits of embedded payments and how it integrates with their current SaaS usage., • Market Feedback: Provide feedback to Product and Marketing teams to help refine messaging, features, and go-to-market strategies., • Customer Success Collaboration: Partner closely with the Customer Success team to ensure seamless transitions and long-term client satisfaction. Skills, Knowledge and Experience: • 7+ years of B2B sales experience, with a strong track record in SaaS, ERP, fintech, or B2B payments., • Proven success in both new business development and strategic account management., • Strong understanding of payment processing, embedded payments, or financial software within ERP environments., • Excellent communicator, comfortable engaging stakeholders at all levels including C-suite., • Highly self-motivated with the ability to work independently in a fast-paced, remote-first environment., • Familiarity with sales tools like Salesforce, HubSpot, or equivalent CRM platforms. Prior experience selling into wholesale, distribution, automotive, retail and rental sectors is highly advantageous. Company Info You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.

An opportunity to make a difference At Border to Coast our purpose is to make a difference and we’re looking for an experienced Reward & Policy Partner to lead the development and delivery of our reward and people policy framework. This role is critical in ensuring our reward arrangements are competitive, equitable, cost-effective and fully aligned with our strategic objectives, risk appetite and regulatory requirements. As a customer-owned and customer-focused organisation, integrity is one of our values, as is our collaborative and sustainable approach. Our focus is to secure the pensions of over a million people who have provided valuable service to their communities and society. We’re the largest UK asset manager outside London or Edinburgh, and we provide innovative investments that deliver sustainable returns over the long term. The role - what you’ll be doing You will support the delivery of the organisation’s reward, recognition and people policy agenda, helping to ensure it is commercially effective, compliant, and aligned to our People Value Proposition. Working closely with senior colleagues, you will contribute to the delivery of core reward processes, including annual pay review, variable pay, benefits, recognition and engagement activity. You will help maintain competitive and equitable reward frameworks through accurate analysis, market insight and effective administration. This includes supporting job evaluation and benchmarking activity, maintaining pay structures, and assisting with the delivery of regulatory requirements. Working collaboratively with corporate functions and stakeholders across the business, you will provide analysis, insight and recommendations to support decision-making and governance activity, including preparation of reporting for senior leadership and committees. A key part of the role is building effective internal and external relationships, supporting the management of benefit providers and advisers, collaborating with People and Recruitment teams, and contributing to change and communication activity to support the successful implementation of reward and policy initiatives. About you - and the value you’ll bring to our team • You are an experienced reward and policy professional with strong technical knowledge and a collaborative approach. You bring strong attention to detail, good analytical capability, and the ability to balance operational delivery with broader business objectives., • Experience supporting reward, compensation and people policy activity, including annual pay reviews, variable pay and benefits., • Good understanding of job evaluation, benchmarking, pay structures and reward analytics., • Experience contributing to governance and reporting activity for senior stakeholders., • Knowledge of UK employment law and regulatory frameworks (including FCA/SMCR) and their application to reward and conduct., • Experience working with benefit providers and external partners to support effective delivery and governance., • Strong communication and stakeholder management skills, with the ability to explain information clearly and professionally., • A collaborative and values-led approach, with the confidence to contribute ideas and challenge constructively where appropriate., • Desirable: Experience within a regulated or financial services environment. About Us Border to Coast is the largest LGPS (Local Government Pension Scheme) pool in the UK. It is owned by 11 Local Government Pension Schemes (‘Partner Funds’). The Partner Funds represent 3,000 employers and over 1.1 million members. The Partner Funds are Bedfordshire, Cumbria, Durham, East Riding, Lincolnshire, North Yorkshire, South Yorkshire, Surrey, Teesside, Tyne and Wear and Warwickshire. The Partner Funds have £65.3bn in investments, of which Border to Coast is responsible for managing £55.4bn (as of 31 March 2025) across equities, fixed income, private markets, and global and UK real estate. In addition, seven LGPS funds have confirmed their intention to join the pool, extending our collaborative partnership. The seven funds are Cambridgeshire, East Sussex, Essex, Hertfordshire, Kent, Northamptonshire and West Sussex, collectively they have c.£45bn of investments. Border to Coast’s purpose is to make a difference for the LGPS. We do this by working in partnership for a sustainable and better tomorrow through innovation, expertise, scale, and good governance. We are proud of the values that underpin our partnership; collaboration, sustainability, and integrity. We are committed to building a diverse and inclusive team and welcome applications from candidates of all backgrounds. If you’re energised by challenge, inspired by collaboration, and ready to help a firm with ambition and heart, we’d love to hear from you.

At DCS Group, we’re proud to be one of the UK’s leading distributors, manufacturers, and exporters of Health, Beauty, and Household products. With over 30 years of consecutive growth, we combine scale with an entrepreneurial mindset to deliver outstanding service and value. Working with some of the world’s most recognised brands including P&G, General Mills, Unilever, Kimberly-Clark, Kenvue, PZ Cussons and SC Johnson, we also manufacture and grow our own product range, including Enliven. We supply customers across wholesale, discount, away from home, pharmacy, ecommerce, and convenience channels. Based in Banbury, Oxfordshire, our 26-acre site is at the heart of our operations. We export internationally and continue to invest in the future, including the development of our Customer Innovation Centre. With divisions spanning Sales and Distribution, Export, Co-Packing and Manufacturing, and additional manufacturing operations in Redditch, this is an exciting time to join DCS and be part of our next phase of growth. The Role We are looking for a National Account Manager to join our Sales team and help drive commercial growth across a key customer portfolio. In this role, you will take ownership of your customer strategy, delivering sales and margin targets while building strong relationships across Buying, Category, Supply Chain, Commercial and Marketing functions. You will lead joint business planning, manage forecasting and investment, drive core range distribution, and use category and shopper insight to unlock sustainable growth across branded and own-label ranges. Key Responsibilities • Deliver supplier objectives through effective Joint Business Plans (JBPs)., • Develop a deep understanding of customer KPIs, formats, strategies and the competitive landscape., • Own and execute the customer strategy, aligned to volume, value and margin targets., • Lead collaborative forecasting for volume and value, working closely with supply chain and internal teams., • Build commercial models and long-term customer plans, analysing investment, ROI and performance., • Manage customer investment, including invoices, claims, rebates and accruals., • Influence range, space, distribution and promotional activity to drive growth., • Track and interpret EPOS data to support insight-led decision making., • Monitor competitor activity and provide clear, actionable insight., • Prepare concise reports and recommendations for internal and external stakeholders., • Ensure compliance with Good Distribution Practice (GDP) for medicines and medical devices where relevant. About You You’ll bring strong commercial awareness and confidence working with forecasts, financial models and customer plans. You’ll be comfortable influencing at all levels, proactive in your approach, and results-focused in a fast-paced FMCG environment. You’ll have excellent communication and negotiation skills, strong analytical ability, and a genuine interest in understanding shoppers, categories and customers. A good standard of GCSE Maths and English is required. Key Skills & Experience • Results-focused with a proactive, initiative-driven mindset, • Strong customer focus and stakeholder management skills, • Excellent negotiation, communication and presentation skills, • Category management experience, • Solid forecasting and commercial modelling capability, • Strong analytical skills with confidence using Excel and PowerPoint, • Understanding of P&L ownership and key commercial levers, • Highly organised, able to plan effectively and run productive meetings Training Provided • Health & Safety Induction, • Integrated Management System (IMS) Induction, • GDP, • AML, • DPSSI Why Join DCS Group? At DCS, we’re proud of our dynamic, fast-paced and people-first culture. You’ll join a collaborative team in a business that invests in development, encourages innovation and supports long-term career progression — all while working with some of the biggest brands in FMCG and helping grow the next generation of them.

This leading retailer is looking for a Senior Buyer to manage a key non-food category and create a compelling creative product range. • Working closely with the Merchandising, Design and Quality teams to move into new product categories and improve current ranges., • Managing the day-to-day range development including sample development and selection, • Completing sales analysis using market and customer insight data to inform buying decisions, • Sourcing, developing and growing the product range, • Defining the pricing and promotional strategy for the category, • Achieve commercial results in line with the category targets, maximising revenue and margin, • Liaising with e-commerce team and consulting on content and photography If you’re looking for something chunky to get your teeth into where there’s a good mix of commercial and on trend-led NPD, and you like taking risks and being innovative then this would be a great role for you! This is an opportunity to join a leading commercial team, you will have true autonomy over your range, the freedom to take risks and be creative, and the opportunity to shape your role.

About the Role I’m working with a global managed services provider in the data protection and cyber resilience space who are looking to hire an Associate Product Manager into their growing Go-To-Market (GTM) Product function. This is a newly created role, sitting within a team responsible for defining, maintaining, and evolving the company’s customer-facing service portfolio. Unlike traditional software product roles, this function focuses on commercial product definition, service packaging, and market readiness, bridging the gap between technical capability and go-to-market execution. It’s a great opportunity for someone early in their product career who wants structured development, exposure to enterprise-level services, and the chance to grow alongside a scaling product function. What You’ll Be Doing This is a dual-focus role, combining product intelligence and commercial product operations. Product Intelligence (with a focus on Rubrik ecosystem) • Tracking and reviewing weekly product updates, release notes, and feature changes from key technology partners, • Structuring and maintaining a central log of product and licensing changes over time, • Synthesising updates into clear summaries for internal GTM stakeholders, • Supporting AI-assisted workflows for organising and presenting product intelligence, • Developing insight over time into how external product changes impact internal service offerings SKU & Pricebook Management • Supporting maintenance of structured product SKUs across internal pricebooks (Excel-based), • Assisting with creation and documentation of new SKUs as services evolve, • Ensuring accuracy, consistency, and alignment across pricing and service catalogues, • Supporting longer-term initiatives around SKU rationalisation and taxonomy redesign, • Assisting with future transition towards CPQ tooling and structured pricing systems General Product Support • Maintaining internal product documentation and reference materials, • Supporting ad hoc product research and analysis tasks, • Assisting with product marketing content development, • Building strong understanding of the wider service and licensing ecosystem behind the portfolio What We’re Looking For Essential • 1–3 years’ experience in Product, Product Ops, Commercial Ops, or similar, • Strong organisational skills and comfort working with structured, repeatable workflows, • Confident Excel user (structured data, tables, naming conventions, version control discipline), • Strong written communication and ability to summarise complex information clearly, • Genuine interest in cyber security, data protection, or managed services, • Ability to work independently in a hybrid environment, • Right to work in the UK (no sponsorship available), • Willingness to undertake occasional travel, including international travel Desirable • Exposure to Rubrik or MSP environments, • Experience using AI tools in structured workflows (e.g. ChatGPT, Claude), • Familiarity with CPQ systems or structured pricing/catalogue environments, • Understanding of product lifecycle or basic product management concepts Career Development This role has been designed as an entry point into a growing GTM Product function, with a clear development pathway. Over time, you’ll gain deep exposure to enterprise service design, product packaging, and commercial structuring, with the opportunity to move into a more strategic product ownership track as the function expands. There is a defined intention for this role to evolve into a broader Product Ownership career path as the team matures. What’s on Offer • Hybrid working from Leeds, • Structured career progression within a growing product function, • Exposure to enterprise-grade cyber resilience and data protection services, • Collaborative and supportive team environment, • Regular team events and flexible working policies Additional Information This is a UK-based role and applicants must have the right to work in the UK. Sponsorship is not available. Occasional travel is required, including periodic visits to international offices.

12 Month Contract Role Purpose We’re looking for an experienced and ambitious Senior Account Manager to support one of the biggest names in financial services and one of the most creatively exciting brands in the sector. This role is perfect for someone who thrives in a fast-paced creative environment, can hit the ground running, and genuinely loves getting stuck into the detail and nuance that makes great brand and customer communications stand out. As part of our Client Services team, you’ll lead the day-to-day delivery of creative campaigns and customer comms across a range of touchpoints, working closely with strategists, creatives, designers, writers, and specialists across the agency. While we’re an integrated agency covering everything from media and digital to data and performance, this role is heavily focused on creative delivery and brand experience. Our Senior Account Managers sit at the heart of our client relationships. We’re looking for someone who can confidently manage stakeholders, shape briefs, champion creative work, and keep projects moving at pace all while maintaining exceptionally high standards. You’ll need to be proactive, organised, and commercially aware, with a strong background in brand and customer communications. Financial services experience would be a bonus, but more important is a passion for delivering smart, effective creative work and building trusted relationships with clients and teams alike. Working alongside a talented integrated team, you’ll help bring campaigns and communications to life across multiple channels, contributing to wider account growth and helping ensure the work is strategically sharp, creatively strong, and expertly delivered. You’ll be part of one of our client teams and report directly to a Group Account Director, working closely with talented specialists from across the agency to bring bold, effective creative work to life. Key Accountabilities Essential skills will include (but not be limited to!): • 4-5+ years’ experience working across brand, customer communications, creative and digital projects, ideally within an integrated agency environment. You’ll understand how strong ideas translate across channels and touchpoints, with exposure to UX, digital journeys, and customer experience design., • A strong understanding of customer behaviour, emotional intelligence, and the nuance of language. You’ll appreciate how tone, messaging, and creative detail shape customer perception and brand experience, particularly within customer comms., • Experience contributing to creative and strategic conversations with designers, UX specialists, strategists, writers, and creatives - confidently helping shape briefs, challenge thinking, and bring ideas to life across digital and customer channels., • A proactive mindset. This isn’t a role for someone waiting for briefs to land. We’re looking for someone who spots opportunities, joins the dots, pushes work forward, and thrives in a fast-moving creative environment., • Willingness to get stuck in across all levels of delivery from managing day-to-day client relationships and creative workflows to supporting integrated campaigns, customer comms, and digital projects., • A natural organiser with the ability to manage multiple projects, stakeholders, and deadlines simultaneously, while keeping standards high and teams aligned., • A solid understanding of customer journeys and how communications, content, and channel choice influence behaviour and experience across the funnel. You’ll be comfortable helping shape joined-up customer experiences across brand and digital touchpoints., • Commercially aware and confident managing account finances, project scopes, timings, and deliverables with strong attention to detail., • Strong relationship-building skills. You’ll be confident managing clients, building trust internally and externally, handling feedback constructively, and maintaining a positive agency-client partnership., • Great communication and presentation skills whether leading status calls, presenting creative rationale, sharing campaign thinking, or helping sell work through with confidence and clarity., • A naturally curious mindset with an interest in insight, performance, and customer behaviour. You’ll enjoy understanding what makes audiences tick and using insight to help shape stronger creative and customer experiences., • A collaborative approach and adaptable personality equally comfortable brainstorming with creatives, problem-solving with delivery teams, or navigating the day-to-day realities of busy client accounts. Why work at Jaywing? Jaywing has a friendly and ambitious culture. We believe in thinking big, exploring new technology, using data science to inspire creativity, caring about everything that has our name behind it, and working as one team. We believe that creativity cannot exist without method and vice versa. With clients spanning Pepsi Max, Hallmark, Jamie Oliver, Curry’s Group, Walkers, Savills and Goodyear we have a real mix and are super proud of the portfolio of 50+ brilliant brands we’ve amassed over the years. Where? The role is based in our Leeds office, with flexibility around when you come in. We typically aim for three days a week together. How to apply? Send a covering letter, CV and anything else you think showcases your talent to Jaywing is an equal opportunities employer.

If you’re looking to step into a high‑impact commercial role within a major UK retail and wholesale organisation, this is a rare opportunity. Our client is a significant player in the food, drink and FMCG sector, operating at scale and offering a fast‑paced, commercially driven environment where smart trading decisions and strong supplier partnerships directly shape business performance. The Opportunity As Buying Manager, you’ll take ownership of trading performance across key product categories, driving profitable sales growth through effective pricing, promotional planning, stock management and supplier engagement. This is a role where your commercial instincts, analytical capability and negotiation strength will make a visible difference. You’ll be responsible for delivering category growth, optimising margin, shaping promotional and seasonal plans, and ensuring customers benefit from a competitive, relevant and high‑quality product offer. Working closely with cross‑functional teams, you’ll influence decisions at every stage of the trading cycle and play a central role in delivering the company’s commercial strategy. Key Responsibilities In this broad and commercially focused role, you will: • Analyse sales and performance data to identify trends, risks and opportunities, supporting trading decisions with robust insight., • Deliver budgeted margin targets across wholesale and retail channels., • Build and execute trading strategies that drive sustained category growth., • Lead pricing strategy across your categories, ensuring competitiveness and alignment with company policy., • Develop annual promotional and seasonal plans that maximise profit, footfall and customer engagement., • Manage stock efficiency, forecasting accurately and reducing waste and overstocks., • Build strong supplier relationships, negotiating local trading terms and driving effective Joint Business Plans., • Collaborate with Marketing, Operations, Supply Chain and Sales teams to ensure seamless execution of range, pricing and promotional activity., • Conduct regular store and market reviews to benchmark performance and maintain competitive advantage., • Champion product quality, compliance and market relevance across your categories. Experience & Skills To be successful, you’ll bring: • Experience in retail, wholesale buying, trading or a similar commercial role. We will also consider National Account Manager who work in FMCG and are looking to move to the 'other side of the table'., • A proven track record of delivering commercial results and achieving financial targets., • Strong negotiation and influencing skills, with confidence engaging suppliers and internal stakeholders at all levels., • Excellent analytical capability and sound commercial judgement., • Strong numeracy and proficiency in Microsoft Office, particularly Excel., • The ability to thrive under pressure, manage multiple priorities and meet tight deadlines., • A collaborative, energetic and relationship‑driven approach. What’s in it for you You’ll join a respected, forward‑thinking organisation where commercial ownership is encouraged and high performance is recognised. Alongside a competitive salary (DOE), you’ll receive a car allowance and generous holidays. You’ll also benefit from a supportive culture, hybrid working and the opportunity to play a key role in shaping category strategy and driving meaningful commercial impact. What to do next If you’re ready to take on a role where your decisions truly influence trading performance and profitability, please apply with an up‑to‑date CV.

Technical Area Sales Manager Opportunity! Turf sector! North East Scotland! Ideal candidates will live in North East Scotland/Tayside/Highland/ Grampian. This can be a perfect role for Greenkeepers, Head of Grounds and Course Managers to move into a full time commercial role. Moving from Practical to Commercial! Technical Area Sales Manager Opportunity! Turf sector! This field sales role is suitable for anyone living in the North East of Scotland being a central hub of your geographical sales remit. This role will incorporate large amounts of current account management coupled with the targeting of new sales. My client is open to both proven commercial experience and also candidates from a practical background looking to move into a commercial role. WHAT IS IN IT FOR YOU? Annual Base Salary of Circa £45k-£55k per annum. Negotiable DOE. Bonus scheme applicable Company car inclusive, traditionally a Tesla make/model North Scotland sales remit – Aberdeen central location! Monday to Friday working hours Working with some of the top sporting clients in the UK across various sports, mainly golf 25 days leave + Bank holidays Prospect of an amazing career within a terrific business The best in training, upskilling and self-development My client will fund and support BASIS/FACTS qualifications if required Lots of on the job training Upwardly mobile business encountering consistent growth Permanent position from day one THE BUSINESS My excellent client is a market leader throughout the Agricultural and Sporting retail industry’s. Are you a driven and technically minded turf professional with a passion for sports surface management? Do you have an understanding of turf products, soil health and fine turf? My client is a rapidly growing market leader in fine turf sector, and they are looking for a Technical Area Sales Manager to join their team and drive sales growth across the North East of Scotland. This is an exciting opportunity to become part of a dynamic business where your ideas, energy, and expertise will make a genuine impact. My client is open to both proven commercial experience and also candidates from a practical background looking to move into a commercial role. THE ROLE Build strong, long-lasting relationships with Greenkeepers, Course Managers, grounds teams and other key stakeholders. • Drive sales and revenue growth across your territory by leveraging our broad and diverse market-leading product portfolio., • Provide agronomic support and technical advice, helping customers get the best from our products and solutions., • Work independently and proactively to identify opportunities, influence decision-makers, and close business., • Contribute to new product development, providing market insight and feedback to R&D and marketing teams., • Play a key role in developing and delivering marketing strategies, tailored to your region’s needs and opportunities., • Collaborate closely with internal teams to ensure customer success and company growth. THE PERSON Proven experience in a technical role within the golf or fine turf sector, either practically or commercially • Strong technical understanding of the golf market including of turf products, soil health, nutrition and/or plant protection, this experience can be practical experience, • A natural relationship-builder with excellent communication skills – able to connect with customers at all levels., • Self-motivated and independent thinker, with the initiative and ambition to make things happen., • Enthusiastic about career growth in a company that values innovation, teamwork and continuous improvement., • Comfortable working as part of a collaborative team where your input is valued and encouraged. TO APPLY Please apply for this position and your CV will go direct to Westray, Alternatively, if you have any questions, please get in touch with Westray Recruitment Group – 01642 612 600

Lead Data Engineer / Data Tech Lead Permanent, Leeds / Hybrid Who are we? Enablis is a technology delivery consultancy who partner with clients to accelerate digital roadmaps. By combining our deep knowledge and best practice experience with the client’s domain expertise, we are able to deliver technology solutions quickly, efficiently and as stress free as possible. We keep things simple and have a ruthless, uncomplicated focus on how our customers can use technology to add value to their business. That’s why we avoid tricky or ambiguous jargon in our service offerings: as far we we’re concerned, we’re always there to collaborate with clients and use our experiences to shape and affect the delivery of their technology roadmaps as positively as possible. It’s as simple as that. We’re looking for passionate, talented tech experts who want to work on projects that matter. At Enablis, you’ll have the chance to collaborate with some of the most talented minds in the industry and create real impact. If you have the skills and ambition, we’ll open the door to incredible opportunities and introduce you to a network of equally driven, like-minded professionals. Job Brief The Lead Data Engineer role is responsible for owning the technical direction, design and delivery of data platforms and data engineering solutions for our clients, while providing leadership and guidance to data engineering teams. As a senior member of a cross-functional delivery team, the Lead Data Engineer takes accountability for the end-to-end architecture and implementation of scalable, reliable and high-quality data solutions. This includes overseeing data pipelines, data warehousing, integration patterns and analytics enablement, ensuring that data platforms are robust, secure and aligned to business outcomes. Acting as both a hands-on engineer and a technical leader, the Lead Data Engineer sets best practice, mentors engineers, and shapes ways of working to ensure consistently high standards of delivery. They work closely with client stakeholders, product managers, analysts and software engineers to translate business requirements into effective data solutions that support insight, reporting and decision-making. As a consultant at Enablis, the Lead Data Engineer is fully customer-facing, building trusted relationships and providing clear technical direction. They are also supported by and contribute to Enablis’ engineering communities, helping to evolve shared standards, tooling and approaches across the organisation. Key Responsibilities • Own and lead the technical architecture and delivery of data engineering solutions, • Provide technical leadership and mentoring to Data Engineers within delivery teams, • Design and oversee scalable data pipelines, data platforms and warehousing solutions, • Act as a hands-on engineer on complex or high-risk components where required, • Define and promote best practices for data quality, performance, security and governance, • Collaborate closely with clients and stakeholders to shape data strategies and solutions, • Ensure data platforms meet non-functional requirements such as reliability, scalability and maintainability, • Shape engineering processes, tooling and ways of working within teams, • Support engineers’ technical development and progression, • Contribute to Enablis technical communities and quality forums Key Skills • Strong experience designing and delivering scalable data engineering solutions, • Expertise in cloud-based data platforms such as AWS (Redshift, Glue), Azure (Data Factory, Synapse) or GCP (BigQuery, Dataflow), • Advanced proficiency in SQL, including optimisation and performance tuning, • Strong experience with ETL / ELT pipelines and data transformation frameworks, • Programming capability in Python, Scala or Java for data processing, • Deep understanding of data warehousing concepts and best practices, • Experience designing and maintaining reliable, production-grade data pipelines, • Ability to take accountability for technical quality across a data engineering team, • Strong stakeholder management and client-facing communication skills, • Comfortable working in agile environments and shaping effective delivery practices, • Strong analytical and problem-solving skills, • Willing to embrace complexity and uncertainty, • High attention to detail and quality We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Job Overview The Customer Support Representative is at the frontline of our customer support team, providing professional engagement with Simpro Group customers, and internal stakeholders. What You’ll Do • Efficiently handle high volume inbound customer support queries via live phone and/or chat, ensuring that support inquiries and software-related issues, are addressed in a timely and effective manner, developing expertise in the Product area you support., • Uphold high customer service standards by ensuring that each interaction is customer-centric, empathetic and aims to exceed customer expectations by striving to provide a positive and memorable customer experience in every interaction., • Ensure first contact response and resolution for non-complex customer queries is within defined targets., • Develop expertise relative to the Product suite you support., • Create and update case documents based on the information identified during troubleshooting, maintaining thorough records of customer interactions and issue resolutions., • Proactively identify technical issues with the software and accurately report them through our internal escalation channels to our Sr.CSRs, ensuring that they receive the necessary information to address and resolve these issues promptly., • This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group. What You’ll Bring • Excellent communication and relationship building skills., • A polite and friendly telephone manner., • An eagerness and enthusiasm to learn, along with the ability to learn quickly., • Good time management and organizational skills., • Upbeat and proactive can-do attitude., • Ability to demonstrates an understanding of supported product/suite of focus and can explain how configurations affect results., • Able to demonstrate troubleshooting abilities by grasping the situation and knowing what part of the application is the likely root cause (profiles, settings, actions/workflows)., • Able to utilize knowledge base articles., • An understanding or insight into trades industries would be advantageous., • A good understanding of cloud based technologies and systems would be advantageous. What We Can Offer You • Novated leasing via salary packaging, • Employee Assistance Program (24/7 confidential support on relationships, bereavement, finances), • Generous Parental Leave Program, • Paid Volunteer Leave Days, • Public Holiday Exchange Scheme, • Talent Referral Program – get rewarded for referring a friend to join our team!, • Casual dress and relaxed office environment, • Fun team camaraderie and events, • Opportunities for career progression and development, • Diverse training & internal networking opportunities across all of our product lines, • Service recognition awards, • ___ to find out more about working at Simpro Group! Our Core Values While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us: We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. . Visit ___ to learn more about us and our values. We would like to take this opportunity to thank all candidates for their application. • Please note, no agencies will be accepted in the recruitment of this role.

Job Title: Customer Complaints Director\nLocation: Leeds\nSalary: up to 60k + Bonus + Benefits\n\nRole Purpose\n\nThe Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues.\nThis role is critical in protecting and enhancing brand reputation, reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey.\n\nKey Responsibilities Strategic Leadership\n\nDefine and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives\n\nPosition complaints as a key source of customer insight to influence business-wide decision-making\n\nAct as the voice of the consumer at executive and board level\n\nOperational Leadership (High Volume)\n\nLead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence)\n\nEnsure efficient handling of high complaint volumes while maintaining quality and fairness\n\nDrive improvements in speed to resolution, first contact resolution, and consistency of outcomes\n\nCustomer Experience & Brand Protection\n\nEnsure complaint handling reflects the organisation’s brand values and customer promise\n\nMinimise negative customer experiences that could impact retention, loyalty, and public perception\n\nManage escalations, including social media and executive complaints, with appropriate urgency and care\n\nInsight & Continuous Improvement\n\nUse complaint data, trends, and root cause analysis to identify systemic issues across the customer journey\n\nPartner with Product, Marketing, Digital, and Operations to eliminate recurring pain points\n\nReduce overall complaint volumes through proactive improvements and preventative actions\n\nRegulatory & Risk Management\n\nEnsure compliance with all relevant consumer regulations and complaint handling standards\n\nMaintain robust governance, audit trails, and reporting frameworks\n\nAct as escalation lead for high-risk or reputationally sensitive cases\n\nCulture & Capability\n\nBuild a customer-first, resolution-focused culture within complaints and wider customer teams\n\nLead and develop senior managers and large operational teams\n\nEmbed coaching, quality assurance, and performance frameworks to drive consistency\n\nStakeholder Engagement\n\nWork cross-functionally to influence improvements in customer journeys, products, and services\n\nPresent insights, risks, and recommendations to senior stakeholders and executive leadership\n\nCollaborate with Commercial teams to identify opportunities for retention and revenue protection\n\nTransformation & Efficiency\n\nDrive automation, digital enablement, and self-service solutions where appropriate\n\nImprove operational efficiency and reduce cost per complaint\n\nLead transformation initiatives to modernise complaints handling\n\nKey Accountabilities\n\nCustomer satisfaction following complaint resolution\n\nReduction in complaint volumes and repeat complaints\n\nSpeed and quality of resolution\n\nCustomer retention and churn reduction\n\nRegulatory compliance and audit outcomes\n\nCost to serve and operational efficiency\n\nTeam engagement and performance\n\nRequired Experience\n\nSenior leadership experience within B2C complaints, customer service, or contact centre operations\n\nProven experience managing high-volume customer environments\n\nStrong track record of improving customer experience and reducing complaints\n\nExperience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred\n\nDemonstrated success in using customer insight to drive business change\n\nExperience leading large teams and influencing at executive level\n\nSkills & Competencies\n\nStrong customer-first mindset with commercial awareness\n\nAbility to balance customer outcomes with business objectives\n\nExcellent leadership and people development skills\n\nAdvanced analytical and problem-solving capability\n\nStrong communication and stakeholder influencing skills\n\nResilient and adaptable in a fast-paced, high-demand environment\n\nSuccess Profile\n\nA successful Customer Complaints Director (B2C) will:\n\nTurn high complaint volumes into actionable insight and business improvement\n\nProtect and enhance brand reputation in a consumer-facing environment\n\nDeliver fast, fair, and empathetic customer resolutions at scale\n\nReduce churn and improve customer loyalty and lifetime value\n\nBuild a high-performing, customer-focused complaints function

Role - Data & Insight Analyst\n\nLocation - Leeds\n\nRef - (phone number removed)\n\nWorking Patten - Hybrid 2/3 days per week in office\n\nSalary - Up to £45k\n\nNote - No sponsorship available on this role - candidates must have UK citizenship / ILR\n\nOur client is a leading provider within the energy, utilities and waste sector, delivering essential services with a commitment to operational excellence and sustainability. We partner with this organization to attract top talent who can translate data into strategic decisions, supporting safer, greener, and more efficient operations.\n\nWe are seeking a Data & Insight Analyst to join our client’s team in Leeds. This role focuses on turning complex data into actionable insight for business decisions across operations, customer experience, and efficiency initiatives. The successful candidate will work closely with cross-functional teams to define metrics, build dashboards, and provide strategic recommendations based on robust analyses.\n\nResponsibilities\n\n * Design, implement, and maintain data models and dashboards that empower decision-makers with timely insights.\n\n * Collaborate with business units to identify data requirements, ensure data integrity, and translate business questions into analytical deliverables.\n\n * Perform advanced analytics (trend analysis, forecasting, root-cause analysis) to uncover opportunities for improvement and cost optimization.\n\n * Present findings to stakeholders with clear storytelling, visualizations, and actionable recommendations.\n\n * Establish governance for data quality, lineage, and documentation to support consistent reporting across the organization.\n\nRequirments\n\n * Proven experience in data analytics or business intelligence roles, with a strong track record of delivering impactful insights.\n\n * Advanced proficiency with SQL and data visualization tools (Power BI, Tableau, or similar).\n\n * Strong analytical and problem-solving abilities, with the capacity to manage multiple stakeholder needs and deliverables.\n\n * Experience with data modeling, ETL processes, and data governance best practices.\n\n * Excellent communication skills, with the ability to translate complex data into clear, actionable guidance for non-technical stakeholders\n\n * Experience in energy, utilities, or related sectors is advantageous but not essential

Over the last 15 years Smarter Business has helped more than 60,000 UK businesses with their business utilities.\nWe work with all major UK energy suppliers across gas and electricity, and we also support businesses with water supplies\nWe make the process straightforward and trouble-free, giving customers one point of contact from quote comparison all the way through to securing your utility contract, which is supported by our market insight and strong supplier relationships.\nTo further expand our reach, we’re looking to engage with exceptional Self Employed Field Sales professionals who can introduce Smarter Business to businesses across the UK and help deliver the savings already enjoyed by thousands of our clients.\nYour role will be to act as the first point of contact, representing the Smarter Business brand with a professional appearance and a confident, credible approach. You’ll introduce our service, build trust quickly, and gather accurate customer information enabling our consultants to assess the customer’s current position and identify potential savings to be presented back to the client in a detailed report on the options available.\nStrong communication skills and meticulous attention to detail are essential, along with the discipline to follow the approved process and the ability to explain technical information in clear, simple terms to busy business owners. Smarter Business operates in a highly regulated environment under an Ofgem licence, so you’ll be expected to maintain strict standards of conduct at all times.\nOur commission structure is simple and built on partnership, a 50/50 share.\nAgents receive 50% of the net commission received by Smarter Business for any deal successfully facilitated and paid by the utility supplier, and we’re happy to discuss the structure in more detail with suitable applicants.\nWith consistent pipeline building and strong day-to-day activity, this opportunity can generate a steady flow of enquiries and a highly rewarding commission-based income.\nThis is a commission-only position and Field Sales Agents must have a driving licence and a vehicle

Service Engineer / Commercial Gas Engineer / Gas Engineer required to join a leading engineering supplier.\n\n The successful Service Engineer / Commercial Gas Engineer / Gas Engineer will be responsible for delivering installations, as well as undertaking repair, maintenance, and service works on Commercial HVAC gas systems such as boilers, heaters, heat pumps, pipework, and associated Gas products at customer sites across Yorkshire and surrounding areas.\n\n This Service Engineer / Gas Engineer / Field Gas Engineer must have had exposure to commercial environments and be Gas Safe registered. \n\n Package:\n\n£40,000 - £45,000\nCompany van\nPension contribution\nOvertime opportunities\n20 days annual leave, plus bank holidaysService Engineer / Gas Engineer / Field Gas Engineer Role:\n\nUndertake repair, maintenance, and service works on Commercial HVAC gas systems such as boilers, heaters, heat pumps, and pipework.\nDeliver installation of HVAC gas systems in commercial environments on commercial scale projects.\nLiaise with clients to provide insight and detail on system performance, upgrades, and required repairs.\nEnsure all work is carried out to Gas Safe regulation and requirements.\nBased in and around Yorkshire, with the ability to travel to customer sites in surrounding areas.\nFull clean UK driving license.Service Engineer / Gas Engineer / Field Gas Engineer Requirement:\n\nHave a background in installing, maintaining, servicing, and repairing HVAC gas systems on a commercial scale.\nExperience as a Service Engineer / Commercial Gas Engineer / Gas Engineer / HVAC Engineer or similar with gas registered certificates.\nBe Gas Safe Registered.\nVetting will be required due to the nature of the work in secure environments, including police stations.\nBased in and around Yorkshire, with the ability to travel to surrounding areas.\nFull clean UK driving license

External Account Manager – Aggregates & Asphalt\n\nLocation: North of England (regional travel across Tarmac and customer sites)\nRegion: Yorkshire and North of England\nSector: Construction / Aggregates / Asphalt / Building Materials\nReporting to: Regional Commercial Lead\n\nAre you a high calibre commercial operator / External Account Manager with aspirations to lead and develop a team within a market leading organisation? Are you commercially astute, highly motivated and passionate not only about growing business but also about developing people and capability for the future?\n\nIf you thrive on building strong customer relationships, driving sustainable growth and want to progress your career within a business that invests in its people, this could be the perfect opportunity.\n\nThis role will suit an experienced external sales or account management professional from the construction, aggregates, asphalt or wider building materials sector, who is motivated by:\n\nManaging and strategically growing key customer accounts\nDeveloping new commercial opportunities within an established territory\nDelivering profitable, sustainable growth through strong customer relationships\nOperating confidently in a fast-paced, operationally complex environment\n\nYou’ll be commercially astute, resilient and organised with the ability to influence customers and internal stakeholders alike.\n\nThe Role\n\nAs External Account Manager you will be responsible for delivering sales performance across Asphalt and Aggregates, while promoting Tarmac’s value‑added and sustainable solutions.\n\nWorking closely with operational, technical and commercial colleagues you will drive growth within existing accounts, secure new business through trading and ensure customers receive a consistently high level of service.\n\nThis is a field-based role, covering Yorkshire and the north of England with autonomy to manage your territory while being fully supported by a wider regional and national team.\n\nKey Responsibilities\n\nBusiness Development & Account Management\n\nSecure and grow sales across Asphalt and Aggregates in line with volume, margin and pricing targets\nProactively identify and develop new business opportunities within your territory\nBuild and implement robust account plans to maximise long-term customer value\nPromote value-added and sustainable product solutions aligned to customer needs\n\nCustomer & Stakeholder Engagement\n\nBuild strong, trusted relationships with key customers and decision-makers\nAbility to account manage senior stakeholders and business owners\nLead commercial discussions, pricing negotiations and ongoing account reviews\nCollaborate with internal operations, logistics and technical teams to ensure reliable service\n\nCommercial Performance & Forecasting\n\nDeliver against agreed revenue, volume and margin objectives\nProduce accurate forecasts and maintain up-to-date pipeline information\nCapture market intelligence, competitor activity and customer insights in line with business processes\nA skill for developing a network of key partner accounts and general market customers utilising our rail and road network\n\nWhat You’ll Bring\n\nEssential\n\nProven experience in external sales, account management or business development\nSector experience within construction, aggregates, asphalt, building materials or related industries\nKnowing the markets we plan and win in\nStrong influencing, negotiation and communication skills\nA resilient, self-motivated and target-driven approach\nExcellent organisation and time management skills\nAbility to work independently while contributing to a wider commercial team\nFull UK manual driving licence (no more than 6 penalty points)\n\nDesirable\n\nExperience working within a large or matrixed organisation\nExposure to strategic account planning or regional portfolios\nKnowledge of value-added or sustainable construction solutions\nManaging people and/or teams\n\nWhat Success Looks Like\n\nSustainable growth delivered across your customer portfolio\nStrong, long-term customer relationships built on trust and performance\nAccurate forecasting and clear commercial insight\nPositive collaboration with internal teams and a strong regional reputation\nDeveloping a strategic partnership and general market portfolio across the geographies we operate in\n\nAbout Tarmac\n\nAt Tarmac, who you are matters. We’re proud of the role we play in building the UK’s infrastructure and are committed to creating a workplace where people feel valued, supported and able to perform at their best.\n\nAs part of CRH, we offer long-term career development within a business that values safety, collaboration, inclusion and continuous improvement.\n\nWhy Tarmac\n\nWe don't just offer a job, we offer a career.\n\nAlongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:\n\nBonus scheme\nEnhanced holiday entitlement\nContributory pension scheme\nAccess to the Tarmac Reward website with discounts on retailers, holidays, etc.\nAccess to our Employee Assistance helpline for free and confidential advice\nAccess to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause\nTraining and development opportunitiesTarmac is committed to being a Forces‑friendly employer.If you’re coming from a military background, we’ll support your transition and help you build a successful career with us.\n\nWe’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you.\n\nReady to build your future?\n\nClick ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long!\n\n@tarmac #tarmac #tarmaccareers #sales #externalsales #accountmanager #externalaccountmanager #areamanager #areasalesmanager #regionalsalesmanager #regionalareasalesmanager #commercialmanager #seniorcommercialmanager #commercial #Leeds #Sheffield #Bradford #Manchester #Scunthorpe #Wakefield #Castleford #Dewsbury #Wetherby #York #Doncaster #Barnsley #Selby\n\nTarmac Trading Limited

Sapiens UK is hiring a Value & Strategy Consultant - a strategic, high‑impact role for someone who can blend analytical rigour with compelling storytelling. If you thrive in a consultative, data‑driven environment where your insights influence strategy and customer adoption, this role offers the opportunity to make a visible difference in a fast‑growing, innovative SaaS organisation. Working Model: Hybrid (Flexible) London or Remote within UK Job Description The Value Engineer/Strategic Consultant plays a critical role at the intersection of sales, product, and customer success, helping customers understand, quantify, and realize the measurable business value of our solutions. This role partners closely with account teams and executive stakeholders to translate business challenges into compelling value cases, ROI models, and strategic recommendations that accelerate deal cycles and deepen customer adoption. Key Responsibilities: Pre‑Sales Value Strategy • Partner with sales teams to uncover customer pain points, strategic initiatives, and success metrics., • Lead discovery sessions with customer executives to understand business processes, KPI gaps, and financial drivers., • Build tailored business cases, including ROI models, TCO analysis, and financial impact scenarios., • Present value insights to senior stakeholders in a compelling and consultative way. Deal Acceleration & Execution • Align solution capabilities to measurable business outcomes tied to customer priorities., • Collaborate with product experts and solution consultants to map value drivers to product features., • Support competitive positioning by quantifying differentiators and financial benefits., • Provide thought leadership during key engagements, executive briefings, and value workshops. Post‑Sale Value Realization • Partner with Customer Success to track actual customer outcomes against proposed value models., • Build value realization reports for QBRs, renewals, and expansion opportunities., • Identify patterns across accounts to refine value frameworks and help drive product roadmap insights. Tools, Research & Enablement • Maintain and evolve ROI calculators, industry benchmarks, and value frameworks., • Train sales and customer-facing teams on value-selling methodologies., • Conduct market and industry research to inform benchmarking and persona‑specific value narratives. Experience/skills required: • 7+ years in value engineering, management consulting, financial analysis, solution consulting, or a related strategic role., • Strong analytical and financial modeling skills (ROI, TCO, KPI modeling)., • Exceptional communication skills, including executive‑level storytelling and presentation., • Embracing AI to enhance value insight and ways of working is strongly advantageous., • Ability to translate complex technical capabilities into business outcomes., • Experience engaging with C‑suite stakeholders in enterprise environments., • Comfort working cross‑functionally in a fast-paced SaaS or technology environment. Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.

Why Join Cotecna? Cotecna is a global leader in testing, inspection, and certification, operating in over 100 countries and enabling trade, compliance, and safety across complex international supply chains. The company is known for combining deep technical expertise with innovative digital solutions, helping governments and businesses operate with trust and transparency. Joining Cotecna means becoming part of a mission‑driven organization that values accountability, open communication, and making things happen. You’ll work with diverse teams across the world and play a pivotal role in strengthening the quality foundations that support Cotecna’s growth. About the Role As Head of Quality, reporting to the Chief Compliance Officer, you will lead Cotecna’s global quality strategy, ensuring the organization maintains the management systems, certifications, and accreditations that underpin its credibility and growth. You will drive continuous improvement, strengthen operational excellence, and embed quality culture across all business lines and regions. This is a high‑impact leadership role with global visibility and influence. Key Responsibilities Group Certifications & Accreditations • Lead and manage Cotecna’s ISO 9001 group certification and ISO 17020 group accreditation, including coordination with certification and accreditation bodies., • Ensure successful planning, execution, reporting, and closure of all ISO 17020 internal audits across the network., • Maintain and support additional accreditations such as ISO 17065 and FSC Chain of Custody. Quality Governance & Frameworks • Own and evolve the Cotecna Business Framework, ensuring its principles are understood and applied consistently across the organization., • Oversee the documentation architecture supporting the framework and validate its quality and alignment. Operational Quality Leadership • Provide expert support to Cotecna entities on ISO 9001, ISO 17020, ISO 17025, ISO 17065, and other management systems., • Support business lines in achieving new certifications and accreditations required for strategic growth., • Act as Quality Manager for Geneva HQ, ensuring internal audits, corrective actions, and management reviews are effectively executed. Internal Audit & Technical Governance • Contribute to global internal audit planning and technical governance audits., • Ensure non‑conformities and corrective actions are systematically followed up and closed. Sustainability & Chain of Custody • Oversee development and monitoring of sustainability KPIs related to environmental impact and supplier performance., • Serve as the FSC Management System Manager, responsible for establishing and maintaining the FSC Chain of Custody certification system. What You Bring Qualifications & Experience • University degree or minimum 5 years’ experience in quality management., • IRCA ISO 9001 QMS Lead Auditor certification preferred., • Strong knowledge of ISO 9001, ISO 17020, ISO 17065 (mandatory)., • Experience with ISO 17021, ISO 17025, or FSC Chain of Custody is an advantage., • Background in certification activities (management systems, product certification, etc.) is desirable. Skills & Competencies • Strong analytical mindset with excellent follow‑through., • Ability to work under pressure and adapt to changing priorities., • Excellent communication skills in English; French or Spanish is a plus., • Ability to engage effectively with all organizational levels, from operational teams to the CEO., • Project management capability., • Leadership competencies aligned with Cotecna’s values: Drives Results, Customer Focus, Collaboration, Business Insight, and Situational Adaptability.

Analytics Engineer UK, Fully Remote, £65,000 to £70,000 This is an opportunity to join a fast-growing digital marketplace at a pivotal stage in its data journey. The business is investing heavily in its data platform and is looking for an Analytics Engineer to take ownership of a modern stack, bridge technical and commercial needs, and play a key role in shaping how data is used across the organisation. The Company They are a VC-backed technology business operating a two-sided online marketplace within the education sector. With strong growth and an expanding customer base, data has become central to improving acquisition, understanding user journeys, and delivering clearer commercial insight. The data function is still maturing, offering a rare chance to influence foundations, standards, and ways of working from an early stage. The Role You will be the first key Data Analytics Engineer hired in a new phase of the data team, taking ownership of an existing cloud-based data platform following a consultant handover. Working closely with analytics and senior stakeholders, you will help turn fragmented data into reliable, actionable insight. Responsibilities include: • Owning and developing the data platform on GCP, ensuring reliability and scalability, • Building and maintaining robust ingestion pipelines using modern ELT tools, • Designing and maintaining high-quality data models to support analytics and self-serve BI, • Partnering with BI and commercial teams to translate business needs into technical solutions, • Supporting data governance, testing, and documentation across the warehouse, • Strong data and analytics engineering fundamentals within a modern cloud data stack, • Proven experience with GCP, BigQuery, dbt, and ELT tools such as Fivetran or similar, • Solid data modelling capability for analytics and reporting use cases, • Hands-on experience with infrastructure as code, particularly Terraform, • Comfortable working in scaling environments with evolving data maturity, • Able to communicate clearly with both technical and non-technical stakeholders, • High autonomy and the chance to shape a growing data platform, • Clear scope for progression as the data function expands If you are an Analytics Engineer looking to own a modern data stack and make a tangible impact in a growing tech business, apply now to learn more.

Data Engineer UK, Fully Remote, £65,000 to £70,000 This is an opportunity to join a fast-growing digital marketplace at a pivotal stage in its data journey. The business is investing heavily in its data platform and is looking for a Data Engineer to take ownership of a modern stack, bridge technical and commercial needs, and play a key role in shaping how data is used across the organisation. The Company They are a VC-backed technology business operating a two-sided online marketplace within the education sector. With strong growth and an expanding customer base, data has become central to improving acquisition, understanding user journeys, and delivering clearer commercial insight. The data function is still maturing, offering a rare chance to influence foundations, standards, and ways of working from an early stage. The Role You will be the first key Data Engineer hired in a new phase of the data team, taking ownership of an existing cloud-based data platform following a consultant handover. Working closely with analytics and senior stakeholders, you will help turn fragmented data into reliable, actionable insight. Responsibilities include: • Owning and developing the data platform on GCP, ensuring reliability and scalability, • Building and maintaining robust ingestion pipelines using modern ELT tools, • Designing and maintaining high-quality data models to support analytics and self-serve BI, • Partnering with BI and commercial teams to translate business needs into technical solutions, • Supporting data governance, testing, and documentation across the warehouse, • Strong data engineering fundamentals within a modern cloud data stack, • Proven experience with GCP, BigQuery, dbt, and ELT tools such as Fivetran or similar, • Solid data modelling capability for analytics and reporting use cases, • Hands-on experience with infrastructure as code, particularly Terraform, • Comfortable working in scaling environments with evolving data maturity, • Able to communicate clearly with both technical and non-technical stakeholders, • High autonomy and the chance to shape a growing data platform, • Clear scope for progression as the data function expands If you are a Data Engineer looking to own a modern data stack and make a tangible impact in a growing tech business, apply now to learn more.

Product Manager Ownership of end-end product vision Why? PE backed SaaS Vendor Location - office visits on day 1 and monthly - Reading area • Do you have experience of working with digital time recording, billing and/or payments tools in regulated / business-critical software?, • Do you have proven Product Management experience owning a product end-end? A growing SaaS vendor is looking for an experienced Product Manager to be responsible for the commercial, strategic and delivered outcomes of an product area (time keeping and recording, billing workflows, and payment management). This role operates as a standalone end-to-end Product Manager for a defined product area. You will own the product strategy and roadmap including discovery, analysis, release, and commercials. This is a great opportunity to take ownership of a fast growing product suite and ultimately have accountability for the product success. Product Manager - Responsibilities • Product strategy & discovery - define and own product roadmap and vision, • Carry out market analysis, customer research and user interviews to create user stories, • Own and manage the product backlog - plan releases and delivery phases in collaboration with Development teams, • Build and maintain business cases, ROI and KPIs/success metrics, • Define pricing and packaging with commercial stakeholders, • Communicate and collaborate with stakeholders at all levels Product Manager - Requirements • Demonstrable experience in a Product Manager, Senior Product Manager, or equivalent product-led role, with clear accountability for end-end product outcomes, • Experience designing and developing products with integrated time-tracking, billing workflows, and/or end-to-end payment management capabilities (example industries include legal / case management, architecture, project management, accounting, or HR), • Excellent understanding of UK Tax Legislation and accountancy compliance, • Experience working in a commercial, regulated, and/or business-critical software environment, • Hands-on experience working with cross-functional delivery teams (e.g. engineering, design, QA, delivery), • Evidence of data-informed decision making, including defining success measures and using qualitative and quantitative insight to guide prioritisation, • Beneficial - exposure to compliance-driven or regulatory change, working alongside specialist legal or compliance functions For more information, please contact Katie at Matched Group.

I'm hiring a Senior Engagement Manager to join a growing analytics consulting function within a global data and insights organisation. A global data and analytics business with deep expertise across risk, fraud, identity, and customer insight. Familiarity with modern analytics environments (SQL, Pyt

We’re working with a specialist global technology business operating at the heart of modern telecoms infrastructure, providing advanced test, measurement and validation solutions that ensure the performance of critical networks worldwide. We’re looking for a Senior Product Marketeer to sit at the intersection of Product, Engineering and Commercial teams — owning how our solutions are positioned, understood and adopted across global markets. This is a strategic role for someone who thrives on turning complex technical capability into clear, compelling customer value, and driving measurable go-to-market impact. 🌍 About the Role You will be the expert on the market, customers and competitive landscape, shaping how our products are positioned and launched. You’ll work closely with Product Management, Sales, and Marketing to ensure alignment from roadmap through to revenue impact. You won’t just support go-to-market — you’ll lead it. 🎯 Key Responsibilities • Own product positioning and messaging across portfolio solutions, • Lead go-to-market strategy for new products and feature launches, • Develop deep insight into customer needs, buying behaviour and market trends, • Create compelling sales enablement tools (battlecards, pitch decks, competitive analysis), • Partner with Product teams to influence roadmap direction through market insight, • Support sales teams in strategic customer engagements and key opportunities, • Measure GTM effectiveness, product adoption and pipeline impact 🧠 What We’re Looking For • 5+ years’ experience in Product Marketing, Product Management or a closely related role, • Strong understanding of telecoms, networking, datacoms or infrastructure technology, • Experience working in B2B technology environments with complex technical products, • Proven ability to translate technical capability into clear commercial messaging, • Strong stakeholder management across Product, Sales and Engineering teams, • Experience delivering go-to-market strategy and sales enablement at scale 🌐 Desirable Experience Experience in one or more of the following is highly beneficial: • Network performance, monitoring or test & measurement systems, • Telecoms infrastructure (4G/5G, IP networks, datacentres), • Synchronisation technologies (PTP, SyncE), • Vendors such as EXFO, Spirent, Keysight or similar, • Defence, satellite or enterprise network environments 💡 Why This Role? This is a chance to shape how cutting-edge telecom infrastructure solutions are brought to market globally. You’ll work at the centre of product, engineering and commercial strategy in a highly technical, high-impact environment. If you enjoy solving complex problems, working with engineers, and turning technical capability into commercial success, this is for you.

Schemes Assistant Underwriter - Halifax We have an exciting opportunity to join us here at Cova Insurance as a Schemes Assistant Underwriter , within our Commercial Lines Team! This is a hybrid position, combining the best of both worlds - working from home and spending time in our Halifax or Reading office. Join the Commercial Schemes team that specialises exclusively in schemes underwriting - offering expert insight, consistent decisions and a reliable 24hour SLA for all referrals. Where could this role take you? Assistant schemes underwriter -> Schemes underwriter -> Senior schemes underwriter At Cova, balance matters. We know life is busy, so were open to flexible hours, different working patterns, and arrangements that fit your circumstances. Many of our colleagues already work flexibly and were always happy to explore what works best for you. At Cova Insurance , were all about protecting what matters most - whether its your home, your car, or your business. With our award-winning customer service and a wide range of insurance products, were here to make a real difference. This is more than just a job - its a chance to grow, develop, and be part of something great. What does a day-to-day look like? Learn the basics of underwriting support broker referrals and underwriting decisions in line with Covas appetite, working closely with experienced underwriters and escalating when needed. Build relationships work with broker partners and internal teams, building confidence and communication skills as you go. Support trading activity help with daytoday trading tasks and team initiatives, learning what good looks like and contributing to team performance. Spot trends help track and share simple underwriting and pricing trends, supporting analysis led by senior colleagues. Get involved in projects support portfolio activity such as large loss reviews, reporting, and flood checks, gaining exposure across the business. Follow processes keep records accurate and up to date, making sure all work follows Covas systems and procedures. What youll need to succeed: Teamwork & collaboration able to work effectively both independently and as part of a team in a fastpaced environment. Communication excellence strong verbal and written communication, excellent telephone manner, and the ability to convey information professionally and efficiently. Organisation & time management skilled in prioritising, managing workflow, and maintaining strong organisational discipline to achieve optimal outcomes. Customer service & problemsolving confident handling customer interactions and resolving issues with attention to detail. Motivation & personal development positive attitude, driven, ambitious, resilient, and eager to learn and develop strong trading skills. Market awareness understanding of market trends and awareness of legal and industry developments. Not sure if you tick every box? Thats okay! At Cova, we understand that not every candidate will meet every requirement listed. If this opportunity excites you and you feel you could be a great fit, we warmly encourage you to apply. We are committed to building a diverse and inclusive team where everyone has the chance to thrive. Why join us? • Flexible working 36.25 hours a week with flexitime & hybrid options, • Annual pay review Plus performance bonuses (up to 30% depending on level), • Generous holidays 2527 days + bank holidays, with buy/sell options, • Pension perks 7.5% employer contribution, rising to 9% with your input, • A culture where everyone belongs We're committed to diversity, equity and inclusion, with real action, employee-led community groups, and ongoing learning to make Cova a place where everyone can thrive, • Mental & financial support Through our dedicated Wellbeing group, • Career growth Training, qualifications and apprenticeships to help you thrive, • Health & wellbeing Private medical cover, 24/7 Virtual GP, health checks, flu jabs & more, • Drive in style Tusker Car Scheme with fully maintained insured vehicles, • Extra savings Gym discounts, Cycle to Work, and retail offers via Perkpal, • And much more ! Excited about this opportunity? So are we! Apply today and be part of our journey. As a Disability Confident Employer, were committed to fair and accessible recruitment. If you need any adjustments, support or alternative application options during the Recruitment process, then please reach out to our Recruitment Team at . Applicants must currently reside in the United Kingdom and possess full and unrestricted right to work in the UK. Unfortunately, we are unable to offer Visa sponsorship for this role. Salary: Up to 25,000 (DOE) Working hours: 36.25

Manufacturing Systems Integration Consultant / Architect We have an urgent customer need - I am seeking an experienced Manufacturing Systems Integration Consultant / Architect to support a portfolio of high-priority digital manufacturing and automation initiatives. This is an immediately available, government-funded engagement with approved budgets and no security constraints - the programme is ready to move with the right candidate in place. The successful consultant will work at the intersection of MES, manufacturing automation, and IT systems integration, driving deployment and adoption of a broad range of advanced manufacturing technologies across the shop floor and digital infrastructure. Key Responsibilities The following workstreams have been confirmed as the primary focus areas: • Deploy Automated Engine External Capturing (AEEC) solutions using camera and drone technology to support quality and inspection workflows, • Lead roll-out of local MES tablets across the shop floor, ensuring correct build configuration and user adoption, • Implement material sorting and clipping automation, • Integrate MoFEM process modelling software, • Install and configure Abacus (2021) for Inertia Welding modelling, supporting simulation and manufacturing process validation, • Implement the Manufacturing Intelligence Systems (MISSY) platform, driving data visibility and operational insight across manufacturing lines, • Configure and deploy Signature Analyser (SA) data capture from Winbro wire EDM machines, • Integrate AV&R machines and associated software with the MES and Manufacturing Engineering (ME) systems, • Automate turbine blade movement within manufacturing lines to improve throughput and reduce manual handling, • Deploy Zoller automation solutions in support of tooling management and measurement workflows We are looking for a technically credible, delivery-focused consultant with a strong background in manufacturing systems integration and a track record of deploying complex digital and automation solutions in high-value, regulated manufacturing environments. Aerospace, defence, or precision engineering sector experience is strongly preferred. Essential experience and skills: • Proven delivery experience in MES implementation, integration, or deployment (Apriso/DELMIA, Opcenter, or equivalent), • Hands-on experience integrating manufacturing software systems into existing IT/OT estates in a regulated environment, • Familiarity with shop-floor automation technologies - robotics, machine integration, or automated materials handling, • Strong stakeholder management skills - able to work across IT, engineering, and operations teams, • Experience in aerospace, defence, nuclear, or high-value precision manufacturing Desirable - direct knowledge of any of the following: • AV&R machine/software integration, • Zoller tooling automation solutions, • Winbro wire EDM or Signature Analyser data capture, • MoFEM, Abacus, or equivalent FEA/process modelling software, • Drone or camera-based automated inspection systems (AEEC or similar), • MISSY or equivalent manufacturing intelligence platforms

Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. Low Carbon Development Lead Leeds Permanent Competitive + car/car allowance + Flexible Benefits Help shape the next generation of low‑carbon solutions NG Bailey is committed to creating a low‑carbon future — for our clients, our communities and our own operations. With market‑leading engineering and built‑environment expertise, our Low Carbon business is focused on developing innovative, practical energy solutions that reduce carbon, improve performance and deliver long‑term value. We’re now looking for a Low Carbon Development Lead to join our growing team — a technically strong engineer with a proven ability to develop client‑focused decarbonisation solutions and convert opportunity into work‑winning success. The role This role sits at the heart of NG Bailey’s Low Carbon growth strategy. You will lead the identification, development and technical shaping of energy and decarbonisation solutions for public and private sector clients, taking opportunities from early concept through to RIBA Stage 2/3. Combining technical credibility with a commercial mindset, you’ll work closely with clients, consultants and internal teams to develop robust, fundable solutions that meet carbon, operational and commercial objectives — maintaining involvement as projects progress into detailed design and delivery to ensure continuity from concept to completion. What you’ll be responsible for Low Carbon Pipeline & Business Development • Create, manage and grow a strong pipeline of viable low‑carbon opportunities, • Support the delivery of work‑winning plans aligned to NG Bailey’s Low Carbon strategy, • Identify new opportunities through market, competitor and customer insight Technical Solution Development • Lead the technical development of energy and decarbonisation solutions from concept to RIBA Stage 2/3, • Balance solution performance, funding availability and client success criteria, • Maintain technical continuity as projects move into detailed design and construction Client & Stakeholder Engagement • Act as the primary technical contact for clients during solution development, • Lead technical discussions supporting business cases and funding submissions, • Build strong, lasting relationships with clients and advisors Bid & Tender Support • Contribute technical leadership to bids and tenders, tailoring solutions to client needs, • Work collaboratively within bid teams to secure viable, deliverable projects Collaboration & Culture • Work closely with engineering and project teams across NG Bailey, • Mentor colleagues and support the development of a high‑performing Low Carbon engineering culture About you You are an engineer with strong commercial awareness, comfortable operating at the intersection of technology, customer need and strategic growth. Essential experience • Proven background in energy engineering and low‑carbon solution development, • Direct experience developing large‑scale mechanical and electrical engineering solutions, • Involvement in projects incorporating technologies such as:, • Heat pumps, boilers, CHP, • Energy generation and distribution, • Solar PV, LED lighting and energy‑efficiency measures, • Knowledge of regulatory compliance across public and private sector environments Qualifications & professional standing • Degree in energy engineering or a closely related engineering discipline, • Membership of a relevant professional body (e.g. CIBSE) — desirable Personal attributes • Confident, influential communicator with strong technical credibility, • Resilient and tenacious, with the ability to turn opportunity into delivery, • Collaborative, self‑aware and motivated to build long‑term client relationships, • Driven by purpose, quality and continuous improvement Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • Pension with a leading provider and up to 8% employer contribution, • 25 days holiday, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice), • Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes., • Personal development programme Next Steps: As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. xkybehq Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-MD1

Shape the future of claims. Lead digital transformation that truly matters! At Markel, we do things differently. We're a global insurance business built on trust, integrity and human connection - and we believe technology should enhance, not replace, great service. We're now looking for a Claims Digital & Technology Lead to join our UK Claims Leadership Team. This is a newly created, high-impact role where you'll sit at the heart of our digital transformation journey, shaping how claims are delivered today and how they'll work tomorrow. If you're passionate about modernising complex environments, influencing senior partners and improving customer outcomes through smart technology, this is your opportunity to make a genuine, visible difference. The opportunity: As our Claims Digital & Technology Lead, you'll own the UK Claims digital and technology strategy and bring it to life through a clearly defined roadmap. Reporting directly to the Claims & Legal Services Director, you'll play a key role in the UK Claims Leadership Team and work closely with IT, Operations and the wider business. This role offers the chance to: Lead meaningful digital change in a respected, specialist insurer Influence strategy at leadership level Deliver improvements that directly impact customer experience, efficiency and performance Be at the forefront of innovation within claims We offer hybrid working, a competitive salary, generous bonus and a comprehensive benefits package. What you'll be doing: You'll take end-to-end ownership of claims digital transformation, including: Strategy & roadmap Own and evolve the UK Claims digital & technology strategy, aligned to business goals and market trends Build, maintain and communicate a clear, deliverable transformation roadmap Delivery & collaboration Act as the single point of contact for all digital and technology initiatives impacting UK Claims Partner closely with IT and senior team members to translate claims requirements into practical, scalable solutions Lead the identification, evaluation and adoption of best-in-market technology across claims systems, automation, data and AI Change & adoption Drive effective change management, ensuring teams embrace and fully benefit from new tools and processes Shape and deliver communications and training to support successful adoption Innovation & performance Keep ahead of emerging technologies and industry trends, bringing forward innovative recommendations Define and track critical metrics to measure impact on claims performance and customer experience Governance Ensure all solutions meet regulatory requirements, data standards and internal governance controls What you'll bring: We're looking for someone who combines strong technical claims understanding with commercial insight and the ability to engage with our operations, technical, IT and other departments to push our digital claims journey forward. You'll need: Shown experience leading digital and technology initiatives within insurance claims (or a closely related area) A deep understanding of claims operations, processes and systems Demonstrated success delivering digital strategies and transformation roadmaps Experience working cross-functionally and influencing senior collaborators A strong delivery record across complex technology or change initiatives Knowledge of claims platforms, automation, AI / ML, cloud technologies and data analytics Excellent communication skills and a collaborative, pragmatic approach It's a bonus if you have: Experience working within regulated insurance environments Professional certifications in digital transformation, project management or relevant technologies Who we are: Avencia Consulting are an RPO who provide a recruitment service to our client Markel International. Markel Corporation (NYSE: MKL) is a Fortune 500 company with more than 60 offices across 20+ countries, specialising in insurance, reinsurance, advisory and investment operations. Our culture is built on: Putting people first Winning together Continually striving for better Thinking further What's in it for you: Competitive salary plus generous annual bonus 25 days' holiday plus bank holidays, with the option to buy or sell extra leave Excellent pension scheme Private medical and dental cover Life assurance, income protection and travel insurance Season ticket loan and a range of additional benefits Genuine opportunities to learn, develop and progress your career Ready to make your mark? If you're excited by the opportunity to lead digital transformation in a business that values integrity, innovation and people, we'd love to hear from you. Apply now to start the conversation. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. TPBN1_UKTJ

A leading UK healthcare firm in Leeds seeks a Lead Customer Insight Analyst to oversee high-impact insight projects and collaborate closely with cross-functional teams. This role involves leading a small team, developing predictive models, and delivering actionable insights to drive customer growth

Produce regular insight outputs for customer service and operational leadership. Using NLP and text analytics, you will turn large volumes of unstructured customer feedback into structured insight, spanning phone, email, chat, and social channels. Build and maintain an end‑to‑end customer insigh

Pharmacy2U | Certified B Corp in Leeds is seeking a Customer Insight Data Scientist to develop NLP models and insights for patient contact data. The ideal candidate will possess strong NLP techniques, experience with Python, and the ability to communicate insights effectively.

A prominent consulting firm is seeking an Insight Analyst to deliver innovative solutions that drive improvement across customer service.

We’re seeking several enthusiastic and passionate Collections & Recoveries Management Information (MI) Analysts to join our team, where you’ll use data‑led insight to influence decision‑making and ensure customer outcomes remain at the heart of everything we do.

We’re seeking several enthusiastic and passionate Collections & Recoveries Management Information (MI) Analysts to join our team, where you’ll use data‑led insight to influence decision‑making and ensure customer outcomes remain at the heart of everything we do.

Nation’s largest online pharmacy with 25 years of experience helping over 1. Pharmacy2U Private Online Doctor services.

They are now looking for a Lead Insight Analyst to join this high-performing function and play a key role in shaping insight across their Lending portfolio. Our client’s UK Analytics & CRM Centre of Excellence uses data, insight and machine learning to drive smarter decisions, improve customer out

Workday Finance Functional Specialist Location: Leeds or Dublin Shape how finance works across a £multi-million operation We are seeking a detail-oriented and analytical Workday Finance Functional Specialist to provide expert functional and technical support across Workday Financials. Reporting to the Head of In Life Change for Finance, Supplier and Colleague Journeys, this role plays a critical part in ensuring the system runs accurately, enabling better decision-making, and continuously improving how Finance operates across the business. You’ll work closely with Finance, IT, HR, and operational teams to optimise processes, enhance system performance, and ensure data integrity across the platform. Expertise in Workday Customer Accounts, alongside broader Financials capability, is essential for success in this role. What you’ll be doing (and why it matters) You’ll sit right at the intersection of Finance, Systems, and Operations, owning how Workday Financials performs across the business. Keep the engine running Act as the go-to expert for Workday Financials — resolving issues, improving performance, and keeping critical finance processes moving without disruptionOwn and optimise core finance processes From Order-to-Cash and Procure-to-Pay through to record-to-report, you’ll continuously improve how finance flows through the system — with a particular focus on Customer Accounts Turn data into decisions Work closely with Finance leaders to ensure they have accurate, real-time insight to run the business Drive system improvements Identify where things can be better, faster, or simpler — and make it happen Lead Workday change and releases Ensure updates land smoothly, users are ready, and the system continues to perform Be the bridge between technical and non-technical Translate complexity into clear, practical guidance that teams can actually useWhat we’re looking for Strong hands-on experience with Workday Financials, particularly Customer Accounts Qualified accountant with a solid understanding of real-world finance operations Experience across O2C, P2P and R2R processes Ability to troubleshoot, improve, and optimise systems Strong stakeholder engagement and communication skills A mindset focused on continuous improvement, not just supportWhy this role This isn’t just about maintaining a system, it’s about improving how the business runs through better use of Workday You’ll have real ownership, visibility, and the opportunity to shape how Finance operates at scale We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

Reports to: Customer Insight Manager. Responsible for: Customer Insight Officers (x6) and Stage Two Officer (x1). Customer Insight Team Leader (Repairs).