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We're looking for a commercially minded Senior Marketing Analyst to join our Customer Insight team. Working in a multi brand EMEA department, you'll engage with advanced customer databases that uniquely links online and offline behaviour, enabling true end-to-end customer journey understanding and more effective communication planning. By translating complex data into clear, actionable insight, yo... ZIPC1_UKTJ

We’re working with a fast-growing, product-led SaaS business that’s scaling rapidly across global markets. With a strong customer base and an ambitious growth trajectory, the company is investing heavily in its go-to-market function and data capabilities. This is a great opportunity to join a business where you’ll have real ownership, visibility, and impact on commercial performance. The Role: We’re looking for a commercially minded and detail-oriented Revenue Operations Manager to play a key role in driving data accuracy, insight, and performance across the revenue function. This position sits at the centre of go-to-market operations, working closely with senior leadership and cross-functional teams to support strategic decision-making. You’ll also take ownership of the CRM platform, ensuring it enables efficient, scalable processes across the full revenue lifecycle. Key Responsibilities: • Own the accuracy and integrity of revenue data, • Build and maintain real-time dashboards and reporting, • Deliver regular insights and recommendations to senior stakeholders, • Analyse pipeline performance, conversion rates, churn, and growth trends, • Identify risks and opportunities across the revenue funnel, • Support forecasting and scenario modelling, • Collaborate with Finance to align CRM and financial reporting, • Conduct ad hoc analysis to support business decisions, • Act as system owner for the CRM platform, • Maintain data hygiene, governance, and user permissions, • Optimise pipelines, lifecycle stages, and automation workflows, • Ensure consistent use of data and reporting standards, • Drive continuous CRM improvements and enhancements, • Provide training and support to internal teams, • Partner with Sales to improve pipeline visibility and forecasting, • Support Marketing with attribution and campaign performance insights, • Work with Customer teams on renewals, expansion, and retention metrics, • Collaborate with Finance to improve processes and scalability, • 2–4+ years in Revenue Operations, Sales Ops, or Business Analytics within a SaaS environment, • Strong experience managing and optimising a CRM system (HubSpot), • Proven ability to work cross-functionally with Sales, Marketing, Finance, and Customer teams, • Solid understanding of SaaS metrics (ARR, NRR, churn, etc.), • Strong analytical mindset with the ability to translate data into actionable insights, • Advanced Excel / Google Sheets skills, • Experience building dashboards and reports (CRM or BI tools), • Process-driven with strong documentation skills For more information, apply now!

We're looking for a commercially minded Marketing Analyst to join our Customer Insight team. Working in a multi brand EMEA department, you'll engage with advanced customer databases that uniquely links online and offline behaviour, enabling true end-to-end customer journey understanding and more effective communication planning. By translating complex data into clear, actionable insight, you'll su... ZIPC1_UKTJ

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Lead - Principal Associate About this role This is an exciting opportunity to manage a small but mighty team responsible for producing demand forecasting for our Customer Operations area. If you are experienced in using tools and techniques to manipulate data, managing others and interested in Forecasting and Planning, then please read on! What you’ll do * Lead a small team to cover the production of all forecasts across operations * Produce medium and long term customer demand forecasts for critical contact centre process areas and oversee the creation of back office operations forecasts * Play a lead role in the creation of our operations budgets and outlook refreshes with Finance, through the provision of future volume demand views * Utilise planning data, models and insight to provide compelling advice and recommendations * Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation * Continually improve the quality and accuracy of our forecasts by reviewing tools, assumptions, models and processes * Communicate capacity plan outputs in a simple, easy to understand way * Ensure the efficient and effective use of resources in line with agreed planning periods What we’re looking for * Experience of producing forecasts in an operational environment to deadlines * Understanding of complex models (Excel based) to enable a continuous improvement based approach and solve problems * Experience coaching and managing a small team to maintain engagement and good service to our customers * Fantastic stakeholder management skills and ability to manage multiple stakeholders and effectively We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you’re doing and your preferences. Many of our associates have flexible working patterns, so we’re open to discuss flexible working arrangements with you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: * Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers * Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma * Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique * Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring * Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: * Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes * Analysing and improving existing processes to ensure consistently great customer outcomes * Ensuring that processes are compliant with enterprise standards and regulations * Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly * Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner * Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed * Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for * A keen attention to detail, to be able to understand key operational processes, systems and technology * An understanding of Collections processes are preferred * Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. * Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. * Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do * Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing * Develop and mentor the testing team fostering an environment of continuous improvement and excellence * Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations * Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes * Enhance and refine the testing methodology, adapting best practices and innovating approaches * Collaborate with insight providers across the whole UK business What we’re looking for * Outcome testing or Quality Assurance experience in a regulated environment * Ability to lead a testing programme delivering results through others * An ability to self-identify process improvements to improve efficiency, and then execute them * Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people * Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports * Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire QA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do * Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of * Great customer outcomes, process adherence/execution * Non process adherence / execution * Training and knowledge gaps * Error trends and root causes * System failures * Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement * Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions * Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: * Analysis of results, insights and data from multiple viewpoints * Partnering with key stakeholders to refine and optimise insights * Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” * Performing post insight impact reviews * Maintaining a record of business impact and continuous improvement * Support quick win and value add initiatives * Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Be able to quickly learn and maintain a detailed knowledge of agent level processes * Ability to prioritise own day to day workload effectively * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance Excellence * A positive mindset, contributing to the culture and values that are important to Capital One * Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions—making complex business data more accessible and actionable. What You'll Do On any given day, you’ll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: * Data Extraction & Manipulation – Handling highly complex, business-critical requests with precision. * Collaboration & Solution Development – Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. * Insight Generation – Scanning and leveraging available data sources to provide actionable insights that drive business growth. * Exploring Emerging Technologies – Quickly adapting to and integrating new technologies to enhance analytical capabilities. * Subject Matter Expertise – Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. * Additional Contributions – Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For * Expertise in Data Analytics – Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. * Technical Excellence – Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. * Strategic Thinking & Stakeholder Engagement – Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. * Problem-Solving & Analytical Rigor – A structured, inquisitive approach to solving challenges through data-driven methods. * Numerical & Trend Analysis – A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. * Initiative & Ownership – Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We’re passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You’ll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You’ll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you’ll do * Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders * Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs * Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders * Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders * Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends * Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the “so what’s” of all deliverables * Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we’re looking for * A natural storyteller with an endless curiosity for how we can enhance customer outcomes * Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business * Experience with both qualitative & quantitative analytical methods * Strong presentation-building, storytelling, and data visualisation skills * Detail orientation, with some experience of more broad strategy design and process management * A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality * Creative problem solving and cutting through complexity with simple solutions * Relevant experience in a regulated complaints environment * Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do * Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of * Great customer outcomes, process adherence/execution * Non process adherence / execution * Training and knowledge gaps * Process gaps * Error trends and root causes * System failures * Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members * Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework * Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of * Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome * Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business * Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: * Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication * Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs * Governance: * Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. * Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process * Support well managed activities such as control testing * Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings * Provide administrative support for the management of the QA monitoring platform * Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for * A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Be able to quickly learn and maintain a detailed knowledge of agent level processes * Knowledge of conduct risk and compliance requirements * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One * Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

We are recruiting on behalf of a long-established family-run business supplying thousands of major retail partners across the UK. After several conversations with their senior leadership and HR team, we have learned about what a great opportunity this is and we hope that it's one for you. Our client is seeking a commercially driven and ambitious Key Account Manager to manage and grow strategic customer relationships within the retail sector. This role will take ownership of key accounts, leading commercial negotiations, developing joint business plans, and ensuring high-quality execution of agreed strategies through close collaboration with internal field teams. Key Responsibilities Account Management & Growth • Build and maintain strong relationships with key customers, • Develop and deliver joint business plans aligned to both customer and company objectives, • Lead negotiations on trading terms, pricing, and promotional investments, • Agree annual and periodic promotional plans that deliver mutual value, • Translate agreed account plans into clear execution briefs for field sales teams, • Work closely with field teams to ensure consistent, high-quality in-store execution, • Work closely with marketing, supply chain, and category teams to deliver aligned plans, • Provide customer insight to support wider commercial strategy, • Analyse sales data, promotional performance, and return on investment, • Report on account performance, risks, and growth opportunities Essential • Experience in a Key Account Manager or Account Manager role, • Background within the retail sector, • Strong track record of negotiating trading terms and managing customer P&L, • Experience developing and delivering promotional plans, • Strong focus on execution and ability to drive performance through field teams, • Experience working with symbol groups or independent retailers, • Understanding of route-to-market models within convenience, • Results-driven with a strong sense of ownership, • Confident negotiator with strong influencing skills, • Highly organised with strong attention to detail, • Collaborative approach with the ability to work cross-functionally, • Delivery of revenue and profit targets, • Achievement of agreed promotional ROI, • Quality and consistency of in-store execution High-Impact Role. Take ownership of key accounts and play a direct role in driving business growth within a fast-moving sector. Opportunity to Grow. Join a growing business where strong performance is recognised, with clear opportunities to develop and progress. Collaborative Environment. Work closely with a hands-on leadership team in a business focused on execution, accountability, and results. Commercial Exposure. Gain end-to-end exposure across negotiations, customer strategy, and execution. Package & Benefits • £30,000 base salary, • 10% performance-related bonus, • Company pension scheme, • 25 days holiday plus bank holidays, • Flexible working, including the option to work from home where appropriate, • Free on-site parking, • Staff discount across the product range, • Company events and team socials, • Health and wellbeing support, including free flu jabs If successful, you will be invited to a one-to-one screening call with Aneal Birdi via Microsoft Teams. We want to know more about who you are, your motivations and overall fit for the role. From there, we will have two rounds, once with the HR and hiring manager and an opportunity to meet the wider leadership team. About CareerVive CareerVive is a people and performance partner. We hire for character, then coach for performance. Every candidate we place is supported through their first 90 days under our ROC framework, ensuring you land, integrate and perform. We are committed to inclusive hiring. All candidates will be assessed on role-related criteria only, in compliance with the Equality Act 2010.

Data Engineer UK, Fully Remote, £65,000 to £70,000 This is an opportunity to join a fast-growing digital marketplace at a pivotal stage in its data journey. The business is investing heavily in its data platform and is looking for a Data Engineer to take ownership of a modern stack, bridge technical and commercial needs, and play a key role in shaping how data is used across the organisation. The Company They are a VC-backed technology business operating a two-sided online marketplace within the education sector. With strong growth and an expanding customer base, data has become central to improving acquisition, understanding user journeys, and delivering clearer commercial insight. The data function is still maturing, offering a rare chance to influence foundations, standards, and ways of working from an early stage. The Role You will be the first key Data Engineer hired in a new phase of the data team, taking ownership of an existing cloud-based data platform following a consultant handover. Working closely with analytics and senior stakeholders, you will help turn fragmented data into reliable, actionable insight. Responsibilities include: • Owning and developing the data platform on GCP, ensuring reliability and scalability, • Building and maintaining robust ingestion pipelines using modern ELT tools, • Designing and maintaining high-quality data models to support analytics and self-serve BI, • Partnering with BI and commercial teams to translate business needs into technical solutions, • Supporting data governance, testing, and documentation across the warehouse, • Strong data engineering fundamentals within a modern cloud data stack, • Proven experience with GCP, BigQuery, dbt, and ELT tools such as Fivetran or similar, • Solid data modelling capability for analytics and reporting use cases, • Hands-on experience with infrastructure as code, particularly Terraform, • Comfortable working in scaling environments with evolving data maturity, • Able to communicate clearly with both technical and non-technical stakeholders, • High autonomy and the chance to shape a growing data platform, • Clear scope for progression as the data function expands If you are a Data Engineer looking to own a modern data stack and make a tangible impact in a growing tech business, apply now to learn more.

Product Manager Ownership of end-end product vision Why? PE backed SaaS Vendor Location - office visits on day 1 and monthly - Reading area • Do you have experience of working with digital time recording, billing and/or payments tools in regulated / business-critical software?, • Do you have proven Product Management experience owning a product end-end? A growing SaaS vendor is looking for an experienced Product Manager to be responsible for the commercial, strategic and delivered outcomes of an product area (time keeping and recording, billing workflows, and payment management). This role operates as a standalone end-to-end Product Manager for a defined product area. You will own the product strategy and roadmap including discovery, analysis, release, and commercials. This is a great opportunity to take ownership of a fast growing product suite and ultimately have accountability for the product success. Product Manager - Responsibilities • Product strategy & discovery - define and own product roadmap and vision, • Carry out market analysis, customer research and user interviews to create user stories, • Own and manage the product backlog - plan releases and delivery phases in collaboration with Development teams, • Build and maintain business cases, ROI and KPIs/success metrics, • Define pricing and packaging with commercial stakeholders, • Communicate and collaborate with stakeholders at all levels Product Manager - Requirements • Demonstrable experience in a Product Manager, Senior Product Manager, or equivalent product-led role, with clear accountability for end-end product outcomes, • Experience designing and developing products with integrated time-tracking, billing workflows, and/or end-to-end payment management capabilities (example industries include legal / case management, architecture, project management, accounting, or HR), • Excellent understanding of UK Tax Legislation and accountancy compliance, • Experience working in a commercial, regulated, and/or business-critical software environment, • Hands-on experience working with cross-functional delivery teams (e.g. engineering, design, QA, delivery), • Evidence of data-informed decision making, including defining success measures and using qualitative and quantitative insight to guide prioritisation, • Beneficial - exposure to compliance-driven or regulatory change, working alongside specialist legal or compliance functions For more information, please contact Katie at Matched Group.

Why Join Cotecna? Cotecna is a global leader in testing, inspection, and certification, operating in over 100 countries and enabling trade, compliance, and safety across complex international supply chains. The company is known for combining deep technical expertise with innovative digital solutions, helping governments and businesses operate with trust and transparency. Joining Cotecna means becoming part of a mission‑driven organization that values accountability, open communication, and making things happen. You’ll work with diverse teams across the world and play a pivotal role in strengthening the quality foundations that support Cotecna’s growth. About the Role As Head of Quality, reporting to the Chief Compliance Officer, you will lead Cotecna’s global quality strategy, ensuring the organization maintains the management systems, certifications, and accreditations that underpin its credibility and growth. You will drive continuous improvement, strengthen operational excellence, and embed quality culture across all business lines and regions. This is a high‑impact leadership role with global visibility and influence. Key Responsibilities Group Certifications & Accreditations • Lead and manage Cotecna’s ISO 9001 group certification and ISO 17020 group accreditation, including coordination with certification and accreditation bodies., • Ensure successful planning, execution, reporting, and closure of all ISO 17020 internal audits across the network., • Maintain and support additional accreditations such as ISO 17065 and FSC Chain of Custody. Quality Governance & Frameworks • Own and evolve the Cotecna Business Framework, ensuring its principles are understood and applied consistently across the organization., • Oversee the documentation architecture supporting the framework and validate its quality and alignment. Operational Quality Leadership • Provide expert support to Cotecna entities on ISO 9001, ISO 17020, ISO 17025, ISO 17065, and other management systems., • Support business lines in achieving new certifications and accreditations required for strategic growth., • Act as Quality Manager for Geneva HQ, ensuring internal audits, corrective actions, and management reviews are effectively executed. Internal Audit & Technical Governance • Contribute to global internal audit planning and technical governance audits., • Ensure non‑conformities and corrective actions are systematically followed up and closed. Sustainability & Chain of Custody • Oversee development and monitoring of sustainability KPIs related to environmental impact and supplier performance., • Serve as the FSC Management System Manager, responsible for establishing and maintaining the FSC Chain of Custody certification system. What You Bring Qualifications & Experience • University degree or minimum 5 years’ experience in quality management., • IRCA ISO 9001 QMS Lead Auditor certification preferred., • Strong knowledge of ISO 9001, ISO 17020, ISO 17065 (mandatory)., • Experience with ISO 17021, ISO 17025, or FSC Chain of Custody is an advantage., • Background in certification activities (management systems, product certification, etc.) is desirable. Skills & Competencies • Strong analytical mindset with excellent follow‑through., • Ability to work under pressure and adapt to changing priorities., • Excellent communication skills in English; French or Spanish is a plus., • Ability to engage effectively with all organizational levels, from operational teams to the CEO., • Project management capability., • Leadership competencies aligned with Cotecna’s values: Drives Results, Customer Focus, Collaboration, Business Insight, and Situational Adaptability.

We’re working with a specialist global technology business operating at the heart of modern telecoms infrastructure, providing advanced test, measurement and validation solutions that ensure the performance of critical networks worldwide. We’re looking for a Senior Product Marketeer to sit at the intersection of Product, Engineering and Commercial teams — owning how our solutions are positioned, understood and adopted across global markets. This is a strategic role for someone who thrives on turning complex technical capability into clear, compelling customer value, and driving measurable go-to-market impact. 🌍 About the Role You will be the expert on the market, customers and competitive landscape, shaping how our products are positioned and launched. You’ll work closely with Product Management, Sales, and Marketing to ensure alignment from roadmap through to revenue impact. You won’t just support go-to-market — you’ll lead it. 🎯 Key Responsibilities • Own product positioning and messaging across portfolio solutions, • Lead go-to-market strategy for new products and feature launches, • Develop deep insight into customer needs, buying behaviour and market trends, • Create compelling sales enablement tools (battlecards, pitch decks, competitive analysis), • Partner with Product teams to influence roadmap direction through market insight, • Support sales teams in strategic customer engagements and key opportunities, • Measure GTM effectiveness, product adoption and pipeline impact 🧠 What We’re Looking For • 5+ years’ experience in Product Marketing, Product Management or a closely related role, • Strong understanding of telecoms, networking, datacoms or infrastructure technology, • Experience working in B2B technology environments with complex technical products, • Proven ability to translate technical capability into clear commercial messaging, • Strong stakeholder management across Product, Sales and Engineering teams, • Experience delivering go-to-market strategy and sales enablement at scale 🌐 Desirable Experience Experience in one or more of the following is highly beneficial: • Network performance, monitoring or test & measurement systems, • Telecoms infrastructure (4G/5G, IP networks, datacentres), • Synchronisation technologies (PTP, SyncE), • Vendors such as EXFO, Spirent, Keysight or similar, • Defence, satellite or enterprise network environments 💡 Why This Role? This is a chance to shape how cutting-edge telecom infrastructure solutions are brought to market globally. You’ll work at the centre of product, engineering and commercial strategy in a highly technical, high-impact environment. If you enjoy solving complex problems, working with engineers, and turning technical capability into commercial success, this is for you.

Manufacturing Systems Integration Consultant / Architect We have an urgent customer need - I am seeking an experienced Manufacturing Systems Integration Consultant / Architect to support a portfolio of high-priority digital manufacturing and automation initiatives. This is an immediately available, government-funded engagement with approved budgets and no security constraints - the programme is ready to move with the right candidate in place. The successful consultant will work at the intersection of MES, manufacturing automation, and IT systems integration, driving deployment and adoption of a broad range of advanced manufacturing technologies across the shop floor and digital infrastructure. Key Responsibilities The following workstreams have been confirmed as the primary focus areas: • Deploy Automated Engine External Capturing (AEEC) solutions using camera and drone technology to support quality and inspection workflows, • Lead roll-out of local MES tablets across the shop floor, ensuring correct build configuration and user adoption, • Implement material sorting and clipping automation, • Integrate MoFEM process modelling software, • Install and configure Abacus (2021) for Inertia Welding modelling, supporting simulation and manufacturing process validation, • Implement the Manufacturing Intelligence Systems (MISSY) platform, driving data visibility and operational insight across manufacturing lines, • Configure and deploy Signature Analyser (SA) data capture from Winbro wire EDM machines, • Integrate AV&R machines and associated software with the MES and Manufacturing Engineering (ME) systems, • Automate turbine blade movement within manufacturing lines to improve throughput and reduce manual handling, • Deploy Zoller automation solutions in support of tooling management and measurement workflows We are looking for a technically credible, delivery-focused consultant with a strong background in manufacturing systems integration and a track record of deploying complex digital and automation solutions in high-value, regulated manufacturing environments. Aerospace, defence, or precision engineering sector experience is strongly preferred. Essential experience and skills: • Proven delivery experience in MES implementation, integration, or deployment (Apriso/DELMIA, Opcenter, or equivalent), • Hands-on experience integrating manufacturing software systems into existing IT/OT estates in a regulated environment, • Familiarity with shop-floor automation technologies - robotics, machine integration, or automated materials handling, • Strong stakeholder management skills - able to work across IT, engineering, and operations teams, • Experience in aerospace, defence, nuclear, or high-value precision manufacturing Desirable - direct knowledge of any of the following: • AV&R machine/software integration, • Zoller tooling automation solutions, • Winbro wire EDM or Signature Analyser data capture, • MoFEM, Abacus, or equivalent FEA/process modelling software, • Drone or camera-based automated inspection systems (AEEC or similar), • MISSY or equivalent manufacturing intelligence platforms

Analytics Engineer UK, Fully Remote, £65,000 to £70,000 This is an opportunity to join a fast-growing digital marketplace at a pivotal stage in its data journey. The business is investing heavily in its data platform and is looking for an Analytics Engineer to take ownership of a modern stack, bridge technical and commercial needs, and play a key role in shaping how data is used across the organisation. The Company They are a VC-backed technology business operating a two-sided online marketplace within the education sector. With strong growth and an expanding customer base, data has become central to improving acquisition, understanding user journeys, and delivering clearer commercial insight. The data function is still maturing, offering a rare chance to influence foundations, standards, and ways of working from an early stage. The Role You will be the first key Data Analytics Engineer hired in a new phase of the data team, taking ownership of an existing cloud-based data platform following a consultant handover. Working closely with analytics and senior stakeholders, you will help turn fragmented data into reliable, actionable insight. Responsibilities include: • Owning and developing the data platform on GCP, ensuring reliability and scalability, • Building and maintaining robust ingestion pipelines using modern ELT tools, • Designing and maintaining high-quality data models to support analytics and self-serve BI, • Partnering with BI and commercial teams to translate business needs into technical solutions, • Supporting data governance, testing, and documentation across the warehouse, • Strong data and analytics engineering fundamentals within a modern cloud data stack, • Proven experience with GCP, BigQuery, dbt, and ELT tools such as Fivetran or similar, • Solid data modelling capability for analytics and reporting use cases, • Hands-on experience with infrastructure as code, particularly Terraform, • Comfortable working in scaling environments with evolving data maturity, • Able to communicate clearly with both technical and non-technical stakeholders, • High autonomy and the chance to shape a growing data platform, • Clear scope for progression as the data function expands If you are an Analytics Engineer looking to own a modern data stack and make a tangible impact in a growing tech business, apply now to learn more.

HI Group is a specialist Managed Services Provider for Net Zero programmes. As part of the Sureserve family, we support clients in the Design, Build, Finance, and Operation of Low Carbon Transition Projects. Our services cover the entire lifecyclefrom carbon baselining to post-project monitoring and verificationensuring the highest standards of sector governance in renewable energy solutions and sustainable project development. Working to a hybrid model from the office in Nottingham, you will play a central role in supporting HI Groups renewable energy asset development and acquisition strategy. You will be responsible for building and maintaining robust project-level financial models (TOTEX), supporting capital allocation decisions, managing financial risk exposure, and providing clear performance insight across the asset lifecycle. Working closely with Engineering, Commercial Project Management, and Senior Leadership, you will ensure projects are financially robust, risk-adjusted, and aligned with funding and customer requirements. Additionally, you will provide broader financial planning, reporting, and analytical support across the Group. Click here to learn more about the impact of HI Group Key Responsibilities Renewable Energy Asset Development & Acquisition * Build and maint...

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. Were looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and ...

Hunter Douglas UK Sales & Commercial Management Programme What is the Sales & Commercial Management Programme? This programme is designed to develop future managers by giving you hands on experience across all areas of our business. Whether youre a recent graduate, have prior work experience, or are already part of the Hunter Douglas team, this is your opportunity to gain the skills and knowledge to thrive in a leadership role. Youll learn by doing rotating through key departments such as: Customer Journey & Sales – Understand how we connect with and serve our customers. Contact Centre & UK Sales Teams – Develop front line service and commercial insight. Business Development & Self-Employed Advisor Model – Explore how we grow and support our nationwide network. Product Knowledge & Field Training – Experience our market-leading products first hand, from selling to installation. Along the way, youll receive management training, mentoring, and feedback to prepare you for future opportunities. Why Join Our Talent Pool? Be the First to Know – Get early access when new programme intakes open. Fast-Track Your Career – Were committed to developing future leaders quickly and effectively. Stay Connected – Receive updates, insights, and invitations to exclusive events. Who Were Looking For Were seeking individuals who are: Strong communicators with confidence in presenting Commercially aware and detail oriented Proactive, enthusiastic, and eager to learn Comfortable with IT tools and managing time effectively Open to feedback and passionate about personal growth No previous experience required just bring ambition and a positive mindset. Interested in Future Opportunities? Join our Management Programme Talent Pool today and take the first step towards a leadership career with Hunter Douglas UK. Register your interest now by uploading your CV and well keep you informed about upcoming programme openings.

Trade Manager Colwick, Nottinghamshire The Trade Manager is responsible for the overall performance, growth and strategic development of the Trade channel. This role leads, coaches and develops the Trade Account Executive team, drives revenue growth across the trade base, and ensures a best‑in‑class experience for trade customers. The Trade Manager plays a critical role in shaping trade strategy, translating commercial objectives into actionable plans, and ensuring consistent execution across the team. Our Company At Blinds2Go our people are our stars, we believe our team will help us on our journey to realise our dream in becoming the fastest growing, most loved and most efficient window coverings company in the world. Transparency We lead by example and inspire others to achieve excellence in the right way. Entrepreneurship We focus on what matters with a sense of urgency, we quickly adapt and constantly innovate to meet customer needs. Accountability We take ownership and are responsible for our actions and decisions. Meritocracy We set challenging but realistic targets and deliver results in a passionate way, Integrity and hard work are at the core of our culture, we go the extra mile. Role & Responsibilities Trade Strategy & Growth • Own and deliver the trade sales strategy, aligned to wider commercial objectives., • Identify opportunities to grow revenue, margin and market share within the trade channel., • Develop initiatives to expand the trade customer base and increase account lifetime value., • Monitor competitor activity and market trends to inform pricing, propositions and promotions. Team Leadership & Development • Lead, coach and motivate the Trade Account Executive team to deliver high performance., • Set clear objectives, KPIs and expectations, ensuring accountability at all levels., • Support onboarding, training and ongoing development of team members., • Conduct regular performance reviews, feedback sessions and development planning. Customer & Account Management Oversight • Oversee management of key and high‑value trade accounts., • Support escalations and complex negotiations with trade customers where required., • Ensure a consistent, high‑quality customer experience across all trade touchpoints., • Build long‑term, strategic relationships with key partners and accounts. Performance Management & Reporting • Track trade sales performance against targets and KPIs., • Analyse data and performance trends to identify risks and opportunities., • Provide regular reporting and insight to senior stakeholders., • Drive continuous improvement across processes, systems and ways of working. Cross‑Functional Collaboration • Work closely with Sales, Customer Experience, Marketing, Operations and Finance., • Support the development of trade propositions, pricing structures and campaigns., • Act as the voice of the trade customer internally. Person Profile Skills • Leadership & Coaching: Proven ability to lead, motivate and develop high‑performing sales teams., • Commercial Acumen: Strong understanding of sales performance, margin, pricing and growth levers., • Strategic Thinking: Ability to translate strategy into clear actions and results., • Stakeholder Management: Confident influencing across teams and at senior levels., • Customer Focus: Deep commitment to delivering excellent customer outcomes., • Analytical Skills: Comfortable using data to drive decisions and performance improvements. Experience • Proven experience in a sales or trade/commercial leadership role., • Experience managing and developing sales or account management teams., • Experience within Ecommerce, Retail or Trade environments., • Experience owning sales targets, forecasting and performance reporting.

We are Centrica! Were so much more than an energy company. Were a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - were powered by purpose. Together we can make an impact that will truly change tomorrow. Whether youre developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isnt just a job its a mission. We all play a vital role in energising a greener, fairer future . Centrica Technology is a core driver of how we deliver our strategy. You'll join a team modernising our platforms, strengthening cyber and operational resilience, and advancing a productled way of working that brings engineers, data specialists and business experts together to deliver meaningful outcomes at pace. We're scaling automation and AI from proofofconcept into real, endtoend change - improving customer journeys, reducing costtoserve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations and critical infrastructure. If you want to work on complex, highimpact problems using modern engineering practices, and help build reusable platforms that will shape how Centrica operates over the next decade, this is the place to do it. An opportunity to play your part - At Centrica Energy, we use data to drive better decisions and shape a more sustainable future. As a Reporting Manager, you'll be at the centre of that story, delivering clear, insightful reporting that helps senior leaders understand what's happening and what's next. You'll work closely with teams across the business, turning complex data into meaningful insights, improving reporting processes, and ensuring information is accurate, timely and impactful. It's a great role for someone who enjoys collaboration, likes making things better, and wants their work to genuinely influence how the business moves forward. Location : This role is based at our Park House office in London and requires onsite presence five days a week. The position also involves regular travel to other Centrica Energy locations, including Aalborg (Denmark) and Antwerp (Belgium). Day to day * Own and run the Technology budget and forecasting cycle, partnering with Technology teams and Finance to ensure accurate, timely and commercially aligned planning. * Track actuals against budget and forecast, investigating variances, maintaining cost models, and identifying cost savings, efficiency gains and investment opportunities. * Deliver highquality regular and adhoc reporting for Technology leadership, providing clear, actionable insight aligned to trading performance and P&L outcomes. * Design, build and maintain Power BI dashboards covering budget performance, KPIs and delivery metrics, working closely with data and Power BI teams to ensure data integrity. * Automate reporting and data processes using tools such as Power Platform and Excel to improve efficiency, reliability and scalability. * Act as the goto contact for Technology performance insight, building trusted relationships with Finance, Technology leads and senior stakeholders, and supporting strategic analysis and business cases. What are the must haves * Significant experience in commodities, or a tradingled commercial environment, where financial performance, volatility, and rapid decisionmaking are central to success. * Significant experience in budget management, financial planning, performance reporting, or operational analysis within a fastpaced, commercially driven setting. * Strong numerical and analytical capability, including advanced financial modelling and the ability to work confidently with large datasets and complex cost structures. * Proven ability to support and influence P&Limpacting decisions, with a clear understanding of how Technology cost, delivery, and performance shape commercial outcomes. * Commercially astute mindset, able to balance financial rigour, operational delivery, and business agility in a dynamic environment. * Advanced Excel expertise, including complex formulas, pivot tables, and PowerPivot. * Handson experience building Power BI dashboards and reports, including data modelling, DAX, and bestpractice data visualisation. * Experience automating reporting and data workflows using Power Platform, Fabric, or similar technologies. * Strong collaboration with Finance teams, with solid understanding of budgeting, forecasting, and costallocation processes. * Practical exposure to AI and emerging intelligent automation technologies. * Background in energy trading or financial services. Desirable: * Experience supporting Technology functions within commodities trading or capitalintensive organisations operating under tight governance and reporting cycles. * Familiarity with IT financial management concepts (e.g., run/change cost models, capitalisation, chargeback, allocation modelling). * Experience using the Microsoft 365 ecosystem (Power BI, Power Platform) for reporting and automation. * Exposure to IT planning and operational processes. What's in it for you? * Enjoy a generous market salary, along with fantastic growth opportunities and a vibrant work environment! * Power up your pay with a 15% Employee Energy Allowance, surpassing the government's price cap! * Secure your future with our comprehensive pension plan, designed for peace of mind. * Elevate your health with our fully-funded company healthcare plan, prioritizing your well-being. * Recharge with a generous 25-day holiday allowance, plus public holidays, and even purchase up to 5 extra days for extended relaxation! * Experience unparalleled work-life balance with an exceptional selection of flexible benefits, from tech treats and eco-friendly car leases to travel insurance for your adventures!

Schemes Assistant Underwriter - Halifax We have an exciting opportunity to join us here at Cova Insurance as a Schemes Assistant Underwriter , within our Commercial Lines Team! This is a hybrid position, combining the best of both worlds - working from home and spending time in our Halifax or Reading office. Join the Commercial Schemes team that specialises exclusively in schemes underwriting - offering expert insight, consistent decisions and a reliable 24hour SLA for all referrals. Where could this role take you? Assistant schemes underwriter -> Schemes underwriter -> Senior schemes underwriter At Cova, balance matters. We know life is busy, so were open to flexible hours, different working patterns, and arrangements that fit your circumstances. Many of our colleagues already work flexibly and were always happy to explore what works best for you. At Cova Insurance , were all about protecting what matters most - whether its your home, your car, or your business. With our award-winning customer service and a wide range of insurance products, were here to make a real difference. This is more than just a job - its a chance to grow, develop, and be part of something great. What does a day-to-day look like? Learn the basics of underwriting support broker referrals and underwriting decisions in line with Covas appetite, working closely with experienced underwriters and escalating when needed. Build relationships work with broker partners and internal teams, building confidence and communication skills as you go. Support trading activity help with daytoday trading tasks and team initiatives, learning what good looks like and contributing to team performance. Spot trends help track and share simple underwriting and pricing trends, supporting analysis led by senior colleagues. Get involved in projects support portfolio activity such as large loss reviews, reporting, and flood checks, gaining exposure across the business. Follow processes keep records accurate and up to date, making sure all work follows Covas systems and procedures. What youll need to succeed: Teamwork & collaboration able to work effectively both independently and as part of a team in a fastpaced environment. Communication excellence strong verbal and written communication, excellent telephone manner, and the ability to convey information professionally and efficiently. Organisation & time management skilled in prioritising, managing workflow, and maintaining strong organisational discipline to achieve optimal outcomes. Customer service & problemsolving confident handling customer interactions and resolving issues with attention to detail. Motivation & personal development positive attitude, driven, ambitious, resilient, and eager to learn and develop strong trading skills. Market awareness understanding of market trends and awareness of legal and industry developments. Not sure if you tick every box? Thats okay! At Cova, we understand that not every candidate will meet every requirement listed. If this opportunity excites you and you feel you could be a great fit, we warmly encourage you to apply. We are committed to building a diverse and inclusive team where everyone has the chance to thrive. Why join us? • Flexible working 36.25 hours a week with flexitime & hybrid options, • Annual pay review Plus performance bonuses (up to 30% depending on level), • Generous holidays 2527 days + bank holidays, with buy/sell options, • Pension perks 7.5% employer contribution, rising to 9% with your input, • A culture where everyone belongs We're committed to diversity, equity and inclusion, with real action, employee-led community groups, and ongoing learning to make Cova a place where everyone can thrive, • Mental & financial support Through our dedicated Wellbeing group, • Career growth Training, qualifications and apprenticeships to help you thrive, • Health & wellbeing Private medical cover, 24/7 Virtual GP, health checks, flu jabs & more, • Drive in style Tusker Car Scheme with fully maintained insured vehicles, • Extra savings Gym discounts, Cycle to Work, and retail offers via Perkpal, • And much more ! Excited about this opportunity? So are we! Apply today and be part of our journey. As a Disability Confident Employer, were committed to fair and accessible recruitment. If you need any adjustments, support or alternative application options during the Recruitment process, then please reach out to our Recruitment Team at . Applicants must currently reside in the United Kingdom and possess full and unrestricted right to work in the UK. Unfortunately, we are unable to offer Visa sponsorship for this role. Salary: Up to 25,000 (DOE) Working hours: 36.25

Sapiens UK is hiring a Value & Strategy Consultant - a strategic, high‑impact role for someone who can blend analytical rigour with compelling storytelling. If you thrive in a consultative, data‑driven environment where your insights influence strategy and customer adoption, this role offers the opportunity to make a visible difference in a fast‑growing, innovative SaaS organisation. Working Model: Hybrid (Flexible) London or Remote within UK Job Description The Value Engineer/Strategic Consultant plays a critical role at the intersection of sales, product, and customer success, helping customers understand, quantify, and realize the measurable business value of our solutions. This role partners closely with account teams and executive stakeholders to translate business challenges into compelling value cases, ROI models, and strategic recommendations that accelerate deal cycles and deepen customer adoption. Key Responsibilities: Pre‑Sales Value Strategy • Partner with sales teams to uncover customer pain points, strategic initiatives, and success metrics., • Lead discovery sessions with customer executives to understand business processes, KPI gaps, and financial drivers., • Build tailored business cases, including ROI models, TCO analysis, and financial impact scenarios., • Present value insights to senior stakeholders in a compelling and consultative way. Deal Acceleration & Execution • Align solution capabilities to measurable business outcomes tied to customer priorities., • Collaborate with product experts and solution consultants to map value drivers to product features., • Support competitive positioning by quantifying differentiators and financial benefits., • Provide thought leadership during key engagements, executive briefings, and value workshops. Post‑Sale Value Realization • Partner with Customer Success to track actual customer outcomes against proposed value models., • Build value realization reports for QBRs, renewals, and expansion opportunities., • Identify patterns across accounts to refine value frameworks and help drive product roadmap insights. Tools, Research & Enablement • Maintain and evolve ROI calculators, industry benchmarks, and value frameworks., • Train sales and customer-facing teams on value-selling methodologies., • Conduct market and industry research to inform benchmarking and persona‑specific value narratives. Experience/skills required: • 7+ years in value engineering, management consulting, financial analysis, solution consulting, or a related strategic role., • Strong analytical and financial modeling skills (ROI, TCO, KPI modeling)., • Exceptional communication skills, including executive‑level storytelling and presentation., • Embracing AI to enhance value insight and ways of working is strongly advantageous., • Ability to translate complex technical capabilities into business outcomes., • Experience engaging with C‑suite stakeholders in enterprise environments., • Comfort working cross‑functionally in a fast-paced SaaS or technology environment. Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.

Gain exposure across marketing, digital, and the wider business. We’re looking for a commercially minded Senior Marketing Analyst to join our Customer Insight team. By translating complex data into clear, actionable insight, you’ll support marketing strategy, financial planning, and customer exp

A leading home improvement company is looking for a Marketing Analyst to join their Customer Insight team. You will contribute significantly to understanding customer insights and enhancing marketing strategies in a collaborative team environment.

AWS Connect Engineer £70,000 to 85,000 GBP Hybrid WORKING Location: Nottingham, East Midlands - United Kingdom Type: Permanent AWS Connect Engineer Location: Nottingham (Hybrid - 3 days per week onsite) Salary: Up to £85,000 + package We are seeking a hands-on AWS Connect Engineer to join a Customer Experience Technology team supporting the evolution of a modern cloud contact centre platform within a regulated financial services environment. This role sits at the heart of a major transformation programme, focused on delivering smarter, more secure, and more personalised customer interactions using Amazon Connect and AWS-native services. Role Responsibilities Design, build, and maintain Amazon Connect contact flows and routing logic aligned to complex customer journeys Develop and enhance AI-powered IVR, agent assist capabilities, and real-time analytics using AWS services Integrate AWS Connect with core enterprise systems, CRM platforms, and external services using APIs and event-driven architectures Implement secure, compliant workflows including authentication, call recording controls, and data protection mechanisms Ensure all solutions meet regulatory standards including PCI-DSS, GDPR, and financial services compliance requirements Build reporting and analytics solutions using Contact Lens and Connect Analytics for operational and regulatory insight Support outbound communication campaigns in line with regulatory obligations Develop infrastructure-as-code using Terraform or CloudFormation with strong governance and change control Participate in disaster recovery and business continuity testing and planning Required Experience Strong hands-on experience with Amazon Connect Experience working in regulated environments (financial services, fintech, or similar) Knowledge of contact centre architecture including IVR design, routing, and CCaaS platforms Experience integrating systems using AWS Lambda, API Gateway, and REST APIs Proficiency in Python or Node.js for serverless development Understanding of regulatory frameworks such as GDPR, PCI-DSS, and FCA requirements Experience with Contact Lens or similar analytics and quality monitoring tools Experience with Terraform or CloudFormation in production AWS environments Desirable Experience Exposure to core banking or financial CRM systems Experience with secure authentication and fraud prevention workflows Familiarity with compliance-driven contact centre operations This is an excellent opportunity for an engineer who enjoys working at the intersection of cloud technology, customer experience, and regulated enterprise environments, with the ability to directly influence how customers engage with a major financial organisation. For more information or a confidential discussion, please get in touch. Reference: AMC-AQU-ACEC Postcode: NG1 #adqu TPBN1_UKTJ

This opportunity is for those that are immediately available for to interview & start. Associate Consultant - Software Engineer Do you have an inquisitive mindset, enjoy problem solving, and have an interest in tech? Corecom Tech Academy provides you with the opportunity to learn everything you need to build a successful career in IT, across a range of roles, without any previous experience or a specific degree. In fact - if you don't have a degree, we definitely want to hear from you! Why Choose Corecom Tech Academy We are an inclusive and diverse technology academy committed to creating equitable opportunities for those looking to work in tech. Our academy pays a competitive salary, above the National Living Wage from day one while you train, before finding the ideal client project for you to work on using the skills you've gained. About the Client Our client, Altia, are a leading provider of specialist intelligence and investigation software, supporting organisations across government, law enforcement and the private sector. Based in Nottingham with a growing global presence, Altia design and deliver secure, cloud-based platforms that help teams manage complex investigations, analyse data, and turn intelligence into actionable insight. About The Role It all starts with our introductory training courses, covering everything you need to know to get started in the world of consulting. Our in-depth training is full time and is delivered on a hybrid learning basis (classroom & and remote). You'll learn a lot quite quickly - it will be fast-paced, but enjoyable and highly engaging! After the training period you'll have the opportunity to gain industry experience during deployment at Altia and working on their projects. For this specific role you will: - Work across a variety of customer facing projects and problems to create, deploy and maintain their customers Software platforms - Be able to write code that can contribute to key client deliverables - Use a variety of software languages. Engineers are versatile and can code using many languages. You might specialise in 1 or 2 or might want to learn many more on your journey through the business. Typically, using: Azure, .NET and C# You'll initially be on-site for 3-4 days a week at Altia's Nottingham offices whilst you settle in, moving to 2-days a week on site once established in role. What Does Our Academy Offer? - A route into the industry as a Associate Consultant - A structured career path and ongoing progression opportunities within the first years of employment Training in a range of technologies and tools vital in the tech industry - Agile / Scrum, databases, SQL, websites, .Net, C#, Azure, Web Services / APIs, programming, software testing - A role with one of our industry leading clients on one or more projects so you can explore where you want your career to go - Ongoing learning and development opportunities, including on the job training and ongoing support from our experienced trainers and consultants - Access to a range of certifications covering various roles and technologies - including AWS, Azure, Scrum and more About You - A passion for technology and a willingness to learn - A strong work ethic - you're up for the challenge and ready to work hard for it - Loves working in teams - Strong communication skills - Good organisational skills, both personally and as part of a team - You have a degree, but it doesn't have to be in CompSci or a STEM degree - You don't have a degree, but you have some recent work experience or you've been doing some upskilling in technology recently What's In It For You? Competitive salary - above the UK Living Wage as part of our commitment to the Living Wage Foundation 25 days holidays, plus bank holidays. 5% matched employer pension contributions. Access to Mintago, our financial wellbeing partner - Connect with a personal financial advisor for support with planning, mortgages, pension, and more! Virtual GP and Online Prescriptions - Say goodbye to long NHS wait times! (Your partners/kids can also access this). Employee Assistance Programming - Including 6 counselling sessions per life event with a BACP-accredited counsellor. Cycle to work scheme - Purchase a bike through Bike2Work and spread the purchase across 12 months. Retail discounts - Save at 200+ UK brands, including supermarkets, cinemas, and restaurants. ... and more! What Happens Next? Apply - Submit your most recent CV below. You'll be asked to answer a couple of our screening questions. Short Video Interview - We'll invite you to a 30-minute Teams video call to learn about you, discuss the role, and ask a few competency-based questions on problem-solving and time management. Technical Aptitude Test - You'll be sent a short, online technical aptitude test. In-Person Interview - It's your time to shine! Successful candidates will be invited to our in-person assessment centre with the client. Offer

You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Proven experience in a customer insight or analytical role, ideally within the. Strong communication and presentation skills – able to trans

Lloyds Bank plc is seeking an Executive Customer Insight Manager to lead the production of high-quality customer insights that inform executive decisions. Candidates should have a strong background in customer insights, excellent storytelling abilities, and proficiency with Microsoft 365 tools.

A customer‑obsessed mindset, with the ability to interpret trends through a customer lens and translate them into actionable strategies. As a Senior Insight Analyst within the Customer and Marketing team, your role is to help stakeholders understand how to most effectively drive business growth by

Own and shape the customer insight strategy, acting as the connective tissue across analytics, BI and insight teams. Strong commercial experience in customer analytics or customer insight leadership roles. Partner closely with analytics, marketing, product, data science and technology teams to embed

Our client is a disruptor in the online beauty space – a hugely recognised and innovative brand! Due to their continued growth and success, they are now looking for an experienced Customer Insight Analyst to join their London team. Engage in analysis regarding customer segmentation.

The Role: M&G is seeking a passionate Voice of Customer Insight Specialist to join our highly experienced and growing Customer Insights team. You will play a pivotal role in deepening our understanding of customer needs, championing the customer voice, and further developing the infrastructure that

What you’ll be doing**Are you passionate about uncovering what drives customer behaviour? Can you turn insight into meaningful action to help executives make informed, customer-focused decisions?An Executive Customer Insight Manager is needed to join the dynamic Exec Insight & Comms team at Lloyds

This role encompasses leading insightful research that directly influences business decisions. The ideal candidate will have robust experience in research methodologies and be adept at translating research data into actionable insights. Your proactive approach and strong communication skills will co

Matalan is seeking a Customer Analytics expert in the UK to transform complex data into actionable insights. You’ll lead analytical projects, build Power BI dashboards, and mentor junior analysts, all while driving customer-centric strategies in a fast-paced environment.

Reports to: Customer Insight Manager. Responsible for: Customer Insight Officers (x6) and Stage Two Officer (x1). Customer Insight Team Leader (Repairs).

A leading beauty brand is seeking a Customer Intelligence Lead to shape strategies and manage insights for customer performance. You will collaborate across teams to drive growth and enhance customer experience in a dynamic environment. Responsibilities include leading analytics and reporting on cus

Contribute to customer data transformation initiatives, including building a single customer view. Customer Data & Insight Manager. The successful candidate will sit between data and marketing teams, helping shape customer insight, segmentation, and reporting while ensuring data quality and complian

My leading FinTech client are looking for a talented and motivated individual to lead the transformation of their contact centre into an AI powered customer insight and operational excellence function. You'll be responsible for rolling out and optimising Agentic AI capabilities across a 500+s seat c

A UK-based retail organisation is looking for a Customer Data & Insight Manager to enhance customer analytics, insight delivery, and CRM decision-making. This hands-on analytics position focuses on customer data, ensuring data quality and compliance.

Croydon Council in Greater London is looking for a Customer Insight Team Leader (Repairs) to lead the repairs complaints function. This managerial role involves overseeing a team and ensuring compliance with regulation while driving service improvement based on insights.

As a Customer Insight Analyst, you will lead research and insight programmes that help shape how NHS Property Services delivers for its customers. Collaborate with Product, Marketing, Delivery and Customer teams to translate insights into action and contribute to the annual customer insights report.

AlphaSense is seeking an Associate for its Channel and Customer Research team in Greater London.

Polite and courteous to all staff and customers.

Someone approachable, professional, and customer focused.

Assist with the delivery of a clean and safe user environment within various premises across East Ayrshire in order to assist with the promotion, delivery and integration of the Council’s key objectives; specifically in relation to the Community Plan, Shared Commitments, Single Outcome Agreement a