Customer insight jobs in Newcastle Upon TyneCrear alertas

Are you a driven and experienced Buyer with a passion for food, looking for an opportunity to truly shape a market-leading Food & Beverage offering? If so, this could be the perfect role for you. When you join Fenwick, you’ll receive: • 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year., • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products., • WeCare -24/7 GP, wellbeing advice & support service. About the Role We’re looking for an experienced Food Buyer to lead the strategy and execution of Fenwick’s Food & Beverage category, with a key focus on our flagship Food Hall in Newcastle and the wider multichannel offer across stores and online. This role is central to driving sales, profitability and market share, delivering a compelling product range that reflects the Fenwick brand while meeting the needs of local customers. You’ll own the end-to-end buying process, from range planning and supplier negotiations through to trading, launches and seasonal strategies. With a sharp commercial mindset, you’ll identify emerging trends and innovative brands, optimise margins and stock performance, and work closely with suppliers to build strong, value-driven partnerships. Insight-led decision-making will be key as you analyse trading performance and spot opportunities for growth and efficiency. Working collaboratively with Retail, Digital, Marketing and support teams, you’ll help shape a customer-first Food & Beverage offer that drives engagement both in-store and online. This role suits a buyer with proven food buying experience, strong influencing skills and a passion for innovation, storytelling and delivering outstanding customer experiences. What we are looking for in a candidate... • 3+ years’ experience in Food Buying, • A sharp eye for product and emerging trends, • Proven commercial acumen and negotiation expertise, • Strong supplier relationships and the confidence to influence at all levels, • A data-driven yet intuitive approach to decision-making, • Experience in developing product strategies and building business cases, • The ability to thrive in a fast-paced, collaborative environment, • A passion for innovation, storytelling, and customer experience About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!

Hybrid role - 3 days a week in our Newcastle office Sage is on a mission to knock down barriers so everyone can thrive. We empower Small and Mid-Sized Businesses (SMBs) to drive sustainable and inclusive growth. When barriers come down, people thrive. For our customers, this means building every experience with human insight and ingenuity—giving business builders the confidence to flow. For our colleagues, it means being committed to people, driven by innovation, and energizing everyone to make a difference. About the Role We’re looking for a strategic, data-driven Product Manager to lead the in-product subscription management and pricing experience. In this role, you’ll own how customers, accountants, and partners understand, manage, and evolve their relationship with our products—from choosing a plan to managing renewals, upgrades, and cancellations. You’ll be responsible for building seamless subscription flows and shaping pricing and packaging strategies that align with customer value and drive sustainable growth. By applying product-led growth (PLG) tactics, you’ll ensure users experience value quickly, convert naturally, and expand through self-service. This is an exciting opportunity for a strong product management professional to define and execute best-in-market products, driving global success for Sage. You’ll lead end-to-end product innovation—from ideation through launch—while supporting revenue growth, operational efficiency, and customer satisfaction. • Vision & Strategy: Define and articulate a compelling product vision and strategy for subscription management and pricing., • Requirements & Stakeholder Engagement: Translate customer insights into product requirements; build strong relationships across engineering, design, marketing, finance, and commercial teams., • Delivery & Lifecycle Management: Own the product from requirements through launch and in-life management., • Governance & KPIs: Participate in governance forums to ensure delivery against KPIs (P&L, NPS, regional/channel growth)., • Growth & Technical Collaboration: Drive business growth using ROI, revenue, and NPS insights; collaborate with engineering to build scalable solutions., • Advocacy & Communication: Represent the product internally and externally, including analysts, customers, partners, and industry events., • Roadmap Management: Create, maintain, and communicate product roadmaps; manage change rigorously., • Methodology & Tools: Apply best practices using tools like Aha, JIRA, and Agile methodologies., • Conversion & Expansion: Identify opportunities to convert free or lower-tier users and collaborate with growth marketing to build in-product loops for acquisition, activation, retention, and expansion. Essential Criteria • Experience: 3+ years as a Product Manager., • Experience of ecommerce B2B or B2C, billing systems, marketplace environments or subscription platforms, • Roadmap & Prioritization: Ability to prioritize and organize roadmaps; strong understanding of delivery methodologies., • Strategic & Execution Skills: Ability to translate strategy into actionable plans; strong storytelling skills to bring vision to life., • Stakeholder Management: Proven ability to influence and gain buy-in; strong research skills to understand customer needs and extract insights. Nice to Have • Experience in pricing strategy., • Knowledge of commercial pricing methodologies., • Background in commerce-related roles. #LI-VC1

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit ___, or follow us on ___and ___. The Opportunity: Reporting to the London EA Manager, the Executive Assistant will provide executive level administrative support to up to 3 Partners. The position is a hybrid role with a minimum of 60% based in our Newcastle office with the other 40% working from home. Hours are 9:00am-6:00pm (including one hour lunch break). Key Responsibilities: Daily administration (60%) • Maintain diaries for Partners, scheduling internal and external meetings, conference calls, video conferences, communicating with clients and infrastructure staff as appropriate., • Coordinate travel and accommodation, book cars, rail tickets, etc., • Prepare letters, proposals and other documents., • Prepare monthly timesheets and expense reports for each assigned Partner., • Assist with greeting clients, booking and setting up meeting rooms and organizing catering., • Assist in organization of Partner files and offices., • Assist the Marketing Department with the coordination of customized mailings. Client development (30%) • Understand Partner’s key client and sales goals and support them by:, • Maintain list of contacts and business activities in address book and CRM database., • Track and maintain sales activity/pipeline (e.g. who we have called upon, how far the discussions have progressed, what we have promised by when, and follow-up with Partners as necessary)., • Proactively spot clients that haven't been called upon and/or who need follow-up; arrange meetings accordingly., • Coordinate travel efficiently by grouping client meetings where possible ("you're in Paris to see XYZ Company, shall I try to set up a meeting with X Company because we haven't spoken to them for three months")., • Develop excellent rapport with client assistants to further develop the client relationship., • Execute requested follow-up calls for client mailings., • Become familiar with the Practice themes and Oliver Wyman ‘products’ to develop confidence in setting up meetings with clients. Team Support (10%) • Provide coverage for EAs when out of the office to ensure seamless support to Partners, • Provide short-term coverage for Partners who may be in the midst of an EA assignment transition or who are new to the Firm., • Provide training and support to new EAs., • Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team. Experience required: • Minimum of three years’ experience working in an administrative or customer service position., • Experience in management consultancy, financial services, and/or a similar professional services industry a plus. Skills and Attributes: • Strong service focus – dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards, • Excellent verbal and written communication skills and able to deal with people at all levels across a multicultural environment., • Poise and judgment, • Ability to maintain and respect confidentiality, • Proactive team player who has experience of and has enjoyed working as part of a team. Willing to offer assistance when there is down time., • Ability to juggle several tasks at once, to prioritize and manage own time - Not a clock watcher or someone who is unwilling to step outside their job description, • Self-starter, quick study, confidence and ability to work with little guidance, • Ability to take constructive feedback in stride and incorporate feedback quickly., • Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment., • Methodical, organized, excellent attention to detail and stickler for accuracy., • Flexible attitude, hard-working and results driven., • Finally, we are looking for someone who will be committed to the company and add to the life and culture of Oliver Wyman. Technical Skills: • Good Word, PowerPoint and Excel skills., • Working knowledge of Outlook, a plus., • Knowledge of CRM systems, a plus. Why Join Us? At Oliver Wyman, we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration, integrity, and excellence, and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm. We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting. Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit ___, or follow us on ___and ___. The Opportunity: Reporting to the Recruiting Lead, the Recruiting Coordinator coordinates the day-to-day operations of recruiting Experienced Consultants in Europe. Responsibilities include ensuring a smooth recruiting process to help that the hiring goals are achieved while addressing the logistical, geographical and branding issues of recruiting experienced consultants with a focus on building a diverse candidate pool. Please Note: Oliver Wyman operates a hybrid working policy and we will require the successful candidate to work from the Newcastle office at least 60% of the time. Key Responsibilities: • Source candidates with different levels of experience for diverse Practice Groups in the different markets in Europe using various channels including direct sourcing on LinkedIn and referrals., • Review and process CVs according to the defined criteria and coordinate screening by Practice Groups, • Work together with Executive Assistants responsible for scheduling interviews for all interviewing rounds, communicating with those relevant to the process, • Collaborate with Partners, Consultants and Executive Assistants to ensure that recruitment processes run smoothly., • Coordinate feedback and offer process, ensuring evaluation and hiring guidelines are followed while providing a great candidate experience, • Obtain necessary approvals and produce contract and offer letter documents using Oliver Wyman formatting styles and obtain references, • Provide insight and manage local operational/contractual nuances for European Geographies, • Coordinate and assist in the new hire process and on-boarding procedures, including managing start dates, • Liaise with the HC Services team to ensure files are complete, visa issues are identified, etc., • Work with Talent Management, Learning & Development and Operations teams to ensure successful integration of new staff, • Maintain/update recruiting IT system (WorkDay) and required databases to ensure accuracy of information for firm use, • Assist with other areas of recruitment projects as required. Experience Required: • Up to 2 years of experience working internally within an HR function or within the services industry, • At least a Bachelors' degree, • Ideally you already gained experience with coordinating interview processes, direct sourcing and/or building candidate pipelines Skills and Attributes: • You have the desire to work in an international environment within a European team, • Exceptional organizational skills and the ability to successfully handle multiple tasks simultaneously, • Strong intellect and common sense with a focus on customer service, • An excellent command of details and ability to follow-up, • Effective oral and written communication skills in English, • A team player able to function independently, but collaboratively, in a fast-paced environment, • Highly self-motivated with excellent interpersonal skills and the ability to work effectively with diverse personalities, • A results-oriented person who thinks “outside of the box”, • You are an individual known for his/her enthusiasm, integrity and willingness to “roll up his/her sleeves” to get the job done, even the more mundane aspects of the job. Technical Skills: • A thorough knowledge of Word and Excel to maintain spreadsheets and database. Why Join Us? At Oliver Wyman, we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration, integrity, and excellence, and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm. We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting. Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit ___, or follow us on ___and ___. The Opportunity: As a Team Assistant, you will provide remote executive level administrative support to 5 Senior Professionals/Directors. Your key responsibilities will be: complex meeting schedule management, communication with external and internal clients, travel coordination, maintaining marketing CRM database and expense processing. Please Note: Oliver Wyman operates a hybrid working policy and we will require the successful candidate to work from the Newcastle office at least 60% of the time. Key Responsibilities: • Calendaring, • Maintain diaries for Directors, scheduling internal and external meetings, communicating with clients and infrastructure staff as appropriate, • Proactively spot opportunities to add marginal internal meetings; interviews, staff meetings, etc, • Travel Arrangement, • Coordinate travel and accommodation, book cars, rail tickets, etc, • Timesheet and Expense Reporting, • Prepare monthly timesheets for each assigned Director, • Prepare all expense reports, • CRM and Client Support, • Maintain/update client contact database to ensure accuracy of information for firm use, • Assist the Marketing Department with the co-ordination of customized mailings, • Prepare letters, proposals and other documents using Oliver Wyman formatting styles, • Team Support (10%), • Provide coverage for assistants when out of the office to ensure seamless support to Directors/Partners, • Provide short-term coverage for Partners who may be in the midst of an EA assignment transition or who are new to the Firm, • Provide training and support to new assistants, • Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team, • Assist in the local office with minor office services tasks, maintaining a good work environment, as required. Experience required: • At least 1 year experience working in an administrative or customer service position. Experience in financial services, management consultancy and/or a professional services environment a plus Your Skills and Attributes: • Fluent in English. Other European languages a plus, • Problem solver – able to work with other teams and staff members effectively to reach a viable solution and goal, • Strong service focus – dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards, • Excellent communicator and negotiator – able to deal effectively with people at all levels across a multicultural environment, • Maturity, poise and judgment, • Ability to maintain and respect confidentiality, • Ability to think strategically and contribute to development of departmental model, • One who takes constructive feedback in stride and incorporates feedback quickly, • Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment, • Ability to undertake projects and produce quality and timely results, • Self-starter, strong initiative, confidence and ability to work with little guidance, • Collaborative team player, • Positive attitude, sense of fun: is collegial and friendly, • Ability to juggle several tasks at once, to prioritize and manage own time, • Methodical, organized and excellent attention to detail, • Flexible attitude; embraces change, hard-working, cost conscious and results driven, • Finally, we are looking for someone who will be committed to the company and add to the life and culture of Oliver Wyman Technical Skills: • Excellent Word, PowerPoint and Excel skills, • Expert knowledge of Outlook, • Knowledge of CRM systems (Microsoft Dynamics), a plus but not necessary, • Touch typing speed of 50-60 wpm and/or a formal typing certification Why Join Us? At Oliver Wyman, we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration, integrity, and excellence, and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm. We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting. Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Area Sales Manager – North East England Home Based | North East Territory TCS Consulting is recruiting on behalf of a well-established and growing industrial automation business that supplies solutions into OEMs, system integrators, panel builders, and end users across the UK. Due to continued growth, our client is looking to appoint an Area Sales Manager to take ownership of the North East England territory. The Role This is a field-based, commercial role focused on developing new business while strengthening and growing existing customer relationships across the territory. The successful candidate will manage their own sales area, working closely with internal sales, technical teams, and senior management to deliver sustainable growth. Key Responsibilities * Take full ownership of the sales budget for the North East England territory * Manage and grow relationships with existing customers including: * OEMs * System integrators * Panel builders * Distributors * End users * Identify and develop new business opportunities across the region * Expand product penetration and solution sales within existing accounts * Work closely with the Head of Sales, internal sales team, technical managers, and support functions to execute the commercial strategy * Maintain accurate records of activity, opportunities, and forecasts using the CRM system * Provide regular sales reporting, forecasting, and expense management * Attend exhibitions, customer meetings, and industry events as required * Contribute ideas and insight to support the continued growth of the business * Take responsibility for personal performance, development, and continuous improvement * Ensure full compliance with company policies, quality systems, and health and safety standards Candidate Profile Essential: - Minimum 3 years’ experience in an external field sales role - Proven new business development capability - Experience selling into system integrators, OEM machine builders, panel builders, or distributors - Demonstrable track record of short- and long-term sales success - Strong organisation, planning, and time-management skills - Comfortable working autonomously in a home-based, territory role - Confident building relationships at multiple levels within customer organisations - Strong IT skills, including CRM and Microsoft Office - Full UK driving licence and right to work in the UK Desirable: * Experience working for or against a direct competitor * Electrical or engineering background, either formal or practical * Professional sales training or qualifications Location & Travel * Home based * Ideally located within the North East of England, for example Newcastle, Sunderland, Durham, Middlesbrough, Darlington, Teesside, or surrounding areas * Regular travel across the North East territory is required What’s on Offer * Competitive basic salary * Company car or car allowance * Bonus and commission structure * Pension and benefits package * Long-term career development within a growing business

Regional Manager Salary: £90,000-£100,000 + bonus + package Location: North East England & Scotland Zachary Daniels is partnering with a highly commercial, service led, private equity backed retailer to appoint an experienced Regional Manager to lead a significant territory across the North East of England and Scotland. This is a critical leadership role within a fast paced, performance driven business where customer experience, operational discipline and commercial delivery sit firmly at the heart of the model. The Role As Regional Manager, you will take full accountability for regional performance, leading through a team of Area Managers and ensuring consistent execution of the company's strategy across a large, geographically diverse estate. You will: Lead, coach and develop a team of Area Managers, building strong succession and capability Drive sales, margin and cost performance across the region Champion a service led culture, ensuring an outstanding customer experience Deliver change and transformation initiatives at pace, aligned to PE backed growth expectations Hold teams to account through clear KPIs, robust routines and strong commercial insight Act as a senior ambassador for the brand, values and operating standards About You This role will suit a proven senior retail leader who thrives in high accountability environments. You will bring: Senior multi-site retail leadership experience within a highly commercial business Strong experience leading large regions and complex store portfolios Experience leading Area Managers is an advantage A track record of delivering results through others, not just direct control Strong commercial acumen with the ability to balance service, people and profit Comfort operating in a PE-backed or similarly fast-paced, results-focused environment Why Apply? Senior, influential role within a growing, PE-backed retailer Opportunity to shape culture, performance and future leadership capability Competitive six-figure package with bonus and strong wider benefits If you're a commercially sharp, service-led Regional Manager ready to lead at scale, we'd love to hear from you. BBBH34647 TPBN1_UKTJ

Are you a data-driven professional with a passion for commercial and financial analysis? We are looking for a Commercial Analyst to join our team and provide critical insights that drive strategic business decisions. This is a hybrid role based in Newcastle, offering the opportunity to work closely with senior leadership and cross-functional teams. Key Responsibilities: Provide high-quality financial and commercial analysis to support senior management decision-making, including board papers and business cases. Analyse sales performance, market trends, and competitor activity to inform business strategy. Evaluate new business opportunities, investments, and acquisitions through ROI, risk, and financial modelling. Lead financial due diligence for potential investments and acquisitions, partnering with Finance and Legal teams. Support commercial negotiations with key partners by providing insight, challenge, and scenario analysis. Identify growth opportunities within the existing event portfolio and model future event opportunities. Deliver revenue and cost trend analysis, highlighting efficiencies and opportunities for improvement. Collaborate with senior leadership and cross-functional teams to ensure data-driven decision-making aligned with company objectives. What We’re Looking For: Strong analytical skills with the ability to interpret and analyse complex data effectively. Experience in commercial and financial analysis. Excellent communication and interpersonal skills. Commitment to outstanding customer service and stakeholder engagement. Proficiency in Microsoft Office, particularly Excel, and familiarity with data analysis tools. Ability to work collaboratively in a team and adapt to a hybrid working environment. Why Join Us: Competitive salary of £40,000-£45,000 depending on experience. Hybrid working with a modern office in Newcastle. Opportunity to work on strategic projects that impact the growth of the business. Collaborative and supportive team environment

We have a fantastic opportunity for you to join a supportive, forward-thinking Engineering team! Are you an experienced automotive engineer with a passion for precision, technical excellence, and delivering outstanding customer outcomes? This is your chance to play a key role at the heart of the Toyota & Lexus Insurance claims journey, within an organisation that values your expertise and invests in your development. What You’ll Bring to the Role: Professional Excellence - • Qualified to a minimum of I.A.E.A or ATA (VDA) standard., • Proven experience in motor engineering, ideally within an insurer, manufacturer-aligned network, or independent engineering environment., • AQP approval is highly desirable. Technical Mastery - • Strong ability to assess, value and negotiate repair costs, ensuring, safety, accuracy and fairness., • Skilled in vehicle valuations, total loss decision-making, and managing salvage and settlement outcomes., • A deep understanding of salvage categories, repair economics, and the full end-to-end claims process. Industry Insight - • Proficient in estimating platforms such as Audatex and GT Motive, systems . Responsibilities: • Produce high-quality, accurate engineering reports., • Assess, value, and negotiate repair costs and supplementary estimates., • Provide vehicle valuations and negotiate total loss settlements., • Apply expert knowledge of salvage categories and repair methodology., • Manage cases across the full claims lifecycle, ensuring FCA-aligned fairness and transparency., • Liaise with the Suppliers, repairers, customers, and wider claims colleagues., • Support team members and contribute to continuous process improvement. Knowledge, Experience & Qualifications: • Inspection competence across Cars, LCVs, HGVs, Agricultural equipment., • Ability to resolve customer and repairer technical complaints professionally., • Strong understanding of consistency of damage, diminution in value, and repair methodology., • Ensure all engineering instructions and reports meet required SLA timescales., • Excellent organisational skills with the ability to prioritise and manage workload., • High attention to detail, analytical mindset, and strong problem-solving ability., • Comfortable working in a fast-paced, evolving environment, using your own initiative., • Exceptional verbal and written communication skills., • Confident negotiator with the ability to handle sensitive or confidential material., • A team-focused approach, contributing to an engaging and collaborative working environment. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else – so here’s what you can enjoy about AND-E: • Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards., • Unmatched Work-Life Balance., • Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported — including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues’ health, wealth, and lifestyle. We offer: • Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday*, • 7.5% Discretionary Annual Bonus*, • Healix Private Medical Insurance Options*, • 3 x Annual Salary Life Assurance*, • A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons* for you and your family., • Additional perks such as a pension advisory service, family-friendly policies, season ticket loan*, cycle scheme*, and financial flexibility through Wagestream*., • Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics) At AND-E, equal opportunity is more than a policy—it’s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We’re committed to making the process accessible and are happy to help

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the worlds biggest brands und

The position will be responsible for enhancing customer experience and operational efficiency by managing customer data and maintaining customer service systems. A brand-new position has become available for a permanent Customer Insight and Quality Analyst to join a global organisation in Hampshire.

Proven experience in a customer insight or analytical role, ideally within the. You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Deliver actionable insights to marketing, CRM, and product tea

Have a strong understanding of our NPS brand awareness and customer satisfactions scores to help inform customer performance using both leading and lagging KPIs. We are looking for an Analyst with a commercial and insight driven this role driving LTV will be your bread and butter from understanding

A leading transport company in the UK is seeking a Customer Insight Analyst to analyze customer data and enhance passenger satisfaction. Key responsibilities include managing insight programmes, analyzing trends, and presenting findings to influence business decisions.

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

A leading insurance company in London is seeking a Digital Insight Analyst to create analytics and data science solutions aimed at enhancing customer understanding and driving informed business decisions. The ideal candidate will work closely with stakeholders to deliver actionable insights, reliabl

This role focuses on transforming customer insights into actionable strategies that shape business decisions. A leader in financial data and insights seeks a skilled UX Researcher to join their innovative team in London. You will analyze customer data, collaborate across teams, and conduct market re

A high-growth beauty brand in London is seeking a Senior Commercial and Customer Insight Manager to lead customer insight and analytics. This role involves translating data into actionable insights to support growth, managing CRM analytics, and championing AI adoption across departments.

Create and implement a structured Voice of Customer (VoC) forum, leveraging customer insights to drive measurable improvements in key customer processes by Q3. Build relationships with key customers to create a Voice of Customer forum, working with the Customer UX team to drive improvements and demo

AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As Head of Retail & Customer Insights, you will be at the. Lead the end‑to‑end customer and retail insight strategy.

Ideal for a Senior Customer Insight Manager / Commercial Insight Lead looking for real ownership, senior visibility, and the chance to embed data‑driven and AI‑enabled insight into a fast‑moving beauty business. Own customer and commercial insight across acquisition, retention, and lifetime va

Strategic analysis, translating complex campaigns and customer data into clear, actionable insights. Articulate insights, make recommendations, and help develop strategy, providing interpretation and decision support rather than modelling. Build and maintain strong client relationships, acting as a

This role of Customer Experience and Insight Manager will have an important and influential voice in the delivery of the Global Customer Experience Strategy, but also in guiding the local markets to make more informed decisions based on the data-driven insight through the development and implementat

As a Senior Insight Analyst within the Customer and Marketing team, your role is to help stakeholders understand how to most effectively drive business growth by delivering robust analysis and compelling data‑driven storytelling. Proven experience in Customer/Marketing Analytics - understanding ho

A recruitment agency is seeking a highly organised Customer Sales Co-ordinator in Bury St Edmunds.

The ideal candidate will excel in customer insights and demonstrate commercial acumen.

You will analyze customer satisfaction data, support KPI reporting, and communicate insights clearly to stakeholders. A leading low-cost airline is seeking a Customer Insight Analyst in Luton. This full-time role focuses on delivering customer analytics to inform business decisions.

This role involves leveraging customer insights to drive business performance, requiring strong analytical skills and a commercial mindset. A major online fashion retailer in Greater London is seeking a strategic Lead Insight Analyst. The ideal candidate will excel in data analysis and communication

A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. The team focuses on understanding, optimising, and growing the customer base through data‑led insights, storytelling, and experimentation. Owning customer analytics projects such as se

You will own the day-to-day management of KAD’s customer insight programmes, combining survey results, operational data, and customer feedback into actionable insights. If you’re passionate about using data to elevate customer experience and want to see your insights shape real‑world outcomes,

This role involves owning customer insights, leading CRM analytics, and supporting commercial decisions through data-driven insights. A high-growth beauty brand in London is seeking a Senior Commercial and Customer Insight Manager.

You’ll join our Customer Strategy & Insights team, who enable the business to make better customer‑led decisions through data, insight and research. As a Customer Insight Analyst, you’ll deliver robust customer, CX and performance analytics that underpin insight across the business. Customer I

A global organisation in Hampshire is seeking a Customer Insight and Quality Analyst. The role focuses on enhancing customer experience through data analysis and managing service systems. Responsibilities include reporting on customer feedback and overseeing warranty processes.

A leading UK retailer is seeking a Customer Data Architect to drive data strategies and solutions that ensure trusted data across channels. The role requires expertise in Customer data architecture, and the ability to lead initiatives around identity resolution and master data management.

Ideal for a Senior Customer Insight Manager / Commercial Insight Lead looking for real ownership, senior visibility, and the chance to embed data-driven and AI-enabled insight into a fast-moving beauty business. Reporting to the Head of Growth, this role owns customer insight, CRM analytics, lifecyc

Senior Insight Analyst (Customer & Marketing). Proven experience in Customer/Marketing Analytics – understanding how data and insights fuel growth and profitability to shape commercial decisions. A customer‑obsessed mindset, with the ability to interpret trends through a customer lens and transl

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Night Shift Parcel Sorter Newcastle (NE11).The Recruitment Crowd are currently recruiting on behalf of our industry-leading parcel courier client based in the.This is an excellent opportunity to join a fast-paced, growing operation with long-term prospects.Have you got what it takes to succeed The f

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Trainee Business Analyst Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options avai

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Trainee Business Analyst Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options avai

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Trainee Business Analyst Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options avai

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

Trainee Business Analyst Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options avai

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Trainee Business Analyst Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options avai