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Integration Engineer - Azure Integration Services (AIS) Department - Portfolio Delivery (University of Warwick) 18 Months FTC • 47,389 - £56,535, • 34 Days Holidays + Bank Hols, • Excellent Pension, • Hybrid Working (Mainly Remote), • L&D Opportunities, • On-Site Parking, • Close to M1, M6, M40, M42, M69, A45, A46, • Excellent Public Transport Links Role To provide specialist technical expertise in the area of Integration Services across a breadth of technology platforms. To lead on projects and tasks, across both physical infrastructure and cloud services. To work as part of a team of likeminded colleagues, to ensure that issues are resolved swiftly, technical challenges are addressed, project actions are delivered on time and services and data remain stable and highly available. To mentor and develop less experienced colleagues in the team. Providing IT integration solutions for Teaching, Research and Professional services. Using a cloud preferred methodology and selecting the most appropriate technologies for the business. Managing services both on-premises and within cloud technologies. Duties and Responsibilities • Responding to requests and incidents with professionalism and timeliness to meet SLA objectives of the department., • Communicating positively with users / customers, avoiding technical jargon and in a user centric manner, working as a trusted partner., • Solving technically complex challenges through use of knowledge and working with support teams., • Working with third party vendors and suppliers to deliver cohesive technical solutions., • Applying expertise to issues to ensure first time resolutions are applied where possible or escalated for additional support., • Documenting solutions clearly and accurately to a consistent standard., • Responsible for ensuring confidentiality, integrity and availability for data., • Following information security and data management policies ensuring, least privilege and information assurance., • To mentor and develop less experienced colleagues in the team., • Identifying repeating or common issues, proposing, and implementing solutions to root cause fixes., • Automation and Orchestration to improve request fulfilment and incident response. Specialist Technical Expertise: Responsible for technical solutions, escalated / complex technical problems, documentation, and improvement. Sharing industry insight to make forward thinking technical decisions. Design, implementation, and configuration of Integration methods. Managing Integration platforms (such as Azure Integration Services). Implementing complex messaging patterns (queues, topics, dead-lettering, transactions). • Azure Functions - Development and deployment of serverless code (C# preferred) for custom microservices and data transformation., • Azure API Management (APIM) - Policy configuration, product setup, subscription management, security, and throttling., • Azure DevOps - CI/CD pipeline definition (YAML preferred) for deploying and managing AIS components., • Security & Monitoring - Implementing security best practices (Managed Identities, VNET integration) and utilizing Application Insights for monitoring and alerting., • General Programming - Proficiency in C# / .NET for writing efficient Azure Functions., • Data Formats - Deep understanding of JSON, XML, and complex data mapping/transformation techniques. Person Specification • Degree Level or equivalent experience (Compute Science, Software or equivalent), • Extensive experience of Integration platforms (such as Azure Integration Services)., • Proven exposure of using C# / .NET. Azure Functions, DevOps, API Management, • Working experience within a similar role within a medium to large organisation, • Experience of providing technical solutions which are focused on business outcomes and customer requirements., • In depth technical knowledge of product and service provision to always ensure quality and value drive support., • Effective communication and collaboration skills, with the ability to work effectively in a team environment and build positive working relationships., • Professional qualification in ITIL V3 Intermediate or ITIL 4 Specialist Module or higher. This is great opportunity for join a busy Portfolio Project Team, supporting the IT and Software needs of a modern leading UK university. Please forward your latest CV and Cover Letter to

Sales & Marketing Director This Is Not a Steady-State Role. A well-established, much-loved British organisation is at an inflection point. The brand is strong, the audience passionate, and the physical network extensive and now is the moment to unlock the next chapter of growth. That's the mandate. The incoming Director of Sales & Marketing joins the Senior Leadership Team with full ownership of sales, marketing, digital, brand, content, PR, partnerships and revenue, and a clear brief to build and deliver the growth strategy that gets this organisation to where it needs to be. The Opportunity You'll lead a multi-disciplinary team of circa 35 people and hold a significant marketing budget, with accountability for every major revenue stream. You won't just be executing a plan. you'll be shaping it alongside a truly collaborative SLT that's energised and ready to move. Key priorities: • Build and execute an integrated sales and marketing strategy that drives growth beyond the traditional customer base, • Improve acquisition and retention performance, • Maximise the customer base and yield through smarter pricing and channel strategy, • Elevate the digital experience; website, booking platform, paid acquisition, • Champion AI-enabled marketing to improve efficiency, content and insight, • Lead, develop and future-proof a talented team Who We're Looking For A commercially sharp, digitally-fluent senior marketing leader who's delivered measurable growth in a complex, customer-focused organisation. You bring strategic clarity and the operational grip to execute. You're energised by transformation, not intimidated by it. You'll need: • A strong track record of driving sales and growth through integrated marketing, • Experience leading large, multi-disciplinary teams, • Commercial acumen and confidence owning P&L-linked outcomes, • Digital depth; particularly across acquisition, e-commerce and data, • The gravitas to operate at SLT level and influence across a business Behaviours that matter: high urgency, genuinely collaborative, comfortable at both strategic and operational levels, and motivated by customer and community, not just commercial metrics. Location Coventry-based (hybrid - 2x days office based), with travel across a national site network. Candidates should be within commutable distance or open to relocation. Interested? This search is being managed exclusively by Big Red Recruitment. All applications are handled in the strictest confidence. Permanent opportunity Base salary up to £120,000 Benefits: Company car, 9% pension, 28 days holiday allowance + Bank Holidays and buy/sell scheme, life cover. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

13 week full time role as a Customer Excellence Manager based in Coventry Customer Excellence Manager£29.38 per hour | Coventry | 13-week temporary contract | Start date: ASAP | Basic DBS required Your new company You will be joining a forward-thinking housing provider on a 13 week basis initially. The organisation is committed to delivering exceptional customer experiences and is undertaking a key period of transition while they recruit permanently for this position. They are seeking an experienced Customer Excellence Manager to lead customer-focused improvement activity and ensure customers remain at the centre of service design, decision-making, and operational performance. Your new role As the Customer Excellence Manager, you will lead a team of Customer Excellence Leads, ensuring the customer voice is championed across all levels of the organisation. You will take ownership of customer journeys, ensuring every interaction reflects the organisation’s commitments and provides a seamless, safe, and valued experience.Your role will include: • Leading, coaching, supporting, and developing Customer Excellence Leads, including recruitment, inductions, 1-to-1s, and performance management., • Monitoring team outputs to ensure performance objectives and targets are met., • Creating and maintaining quality frameworks, processes, procedures, and management documentation., • Collaborating with operational teams to analyse customer journey data, identify pain points, and drive continuous improvement., • Facilitating root-cause analysis and improvement workshops using recognised methodologies such as PDCA, Lean, or Six Sigma., • Producing customer journey maps, internal processes, and improvement plans to remove waste and enhance service quality., • Supporting the design of inclusive, accessible customer channels across digital, phone, and face-to-face interactions., • Leading and managing change initiatives, ensuring policies and procedures remain current and compliant., • Preparing reports, presentations, case studies, and communications that demonstrate the value of improvement activity., • Building strong relationships across the organisation and externally, ensuring customer insight and feedback drives service prioritisation., • Chartered Institute of Housing Level 3 qualification or equivalent Level 6 degree., • Experience using continuous improvement tools or frameworks such as PDCA, Lean, or Six Sigma., • Proven experience managing customer experience or continuous improvement teams and leading end-to-end projects., • Strong leadership capability with the confidence to influence and engage senior stakeholders., • Demonstrated ability to work cross-functionally to deliver improvements from concept to implementation., • Sector-specific knowledge and leadership experience, ideally within housing or a similar customer-focused service environment., • Ability to travel between office locations and community-based venues as required. 4784675

Job Title: Programme Delivery Manager Location: Coventry Hybrid: 2–3 days on site Travel: Occasional travel to Manchester (co‑location) Duration: 6 months with extension Description: Key Responsibilities: • Focal point and lead for Customer Ecosystem build workstream, • Proactively drive and manage delivery pace and velocity., • Accountable for workstream planning including identification and ongoing leadership of resources required to achieve work stream outcomes, • Understand key milestones and drive team to achieve them as efficiently as possible, • Focus of early Identification and mitigation of risks & dependencies to avoid impact to plan, • Collaboration across programme workstreams to effectively manage key inter-dependencies, • Own issues and blockers that hinder progress, removing or escalating them until fully resolved, • Accountability resource forecasting, assessing availability, inputting into group resourcing process and escalation of resource issues., • Internal and External stakeholder management and influencing to ensure positive delivery outcomes and build credibility for the programme, • Commercial awareness and acumen, active management of internal and external programme costs to ensure efficiency and value realisation., • Provide clear and concise updates to senior leadership on plan progress, blockers impacting progress and plans for resolution., • Responsible for creating a collaborative environment to focus on value-based delivery., • Foster a learning culture based on continuous improvement and a focus on innovation. Specific Skills: • Experience of scaled delivery specifically in Transactional Banking sector, • Commercial acumen and evidence of vendor delivery management at scale – Circa £5m plus engagement, • Strong experience of complex integration, digital and core banking systems delivery programmes in a multi-vendor/ partner context, • Evidence of stakeholder management and engagement including frequent Executive level engagement, • Ability to effectively run large workshops with multiple stakeholders to solve complex problems, • Able to effectively mobilise internal/external teams, • Ability to communicate at all levels, from technical teams through to senior leaders and Executives, • Experienced with defining and building robust plans & roadmaps with clear milestones and dependencies, • Knowledge and experience in coordinating with procurement, legal and 3rd parties to ensure contractual milestones are met, • Able to drill into detail and extract insight from data

Job Title: Automotive Technical Specialist Location: Coventry, United Kingdom Employment Type: Full-time Who We Are We have been a trusted partner to leading vehicle manufacturers and mobility organisations globally for over 30 years. Our mission is to help clients transform their businesses through expertise in sales performance, repair optimisation, and consumer engagement. With a global team of over 5,000 employees across 80 countries, we combine industry knowledge with cutting-edge technology to deliver sustainable, innovative solutions. The Role As an Automotive Technical Specialist, you will be at the heart of complex diagnostic repair cases. You won’t just fix what’s broken; you’ll tackle issues demanding deep technical insight and structured thinking. This role involves analysing root causes, connecting missing signals, and designing lasting solutions for ambiguous and unique technical puzzles. Your Daily Impact: • Resolve Requests: Deliver high-quality diagnostic and repair support to ensure regional customer satisfaction., • Monitor Success: Oversee the repair process, reporting on gaps and advising on performance improvements., • Quality Control: Review existing processes and report on dealer performance regarding escalated cases., • Coach & Mentor: Communicate with retailer staff to find root causes for technical deviations and prevent future support needs., • Relationship Building: Foster strong connections with retailers and customers to improve functional effectiveness., • Documentation: Record complex technical issues for the central organisation to build a global knowledge base. About You This is a fantastic opportunity for an experienced automotive engineer with a passion for vehicles and exceptional customer service. You are the ideal candidate if you: • Are trained and certified to Master Technician status (or equivalent)., • Possess advanced electrical diagnosis skills and experience., • Have High Voltage / EV experience (highly desirable)., • Can investigate and diagnose complex vehicle systems both "hands-on" and remotely., • Thrive in fast-paced environments and can manage multiple deadlines simultaneously., • Maintain a proactive "can-do" attitude. What We Offer • Competitive Salary., • Company Laptop., • 25 days annual leave., • Contributory pension plan., • Cash-back health care scheme & Life assurance., • Car salary exchange scheme., • Clear career progression with global opportunities. Our Commitment We are an equal opportunities employer. We encourage applications from all backgrounds regardless of race, disability, neurodiversity, gender, or belief. As a Disability Confident employer, we interview all disabled applicants who meet the minimum criteria for the vacancy.

Digital Marketing Lead\n\nCoventry | £45,000 | Permanent\n\nA community focused retail organisation is looking for a creative and high energy Digital Marketing Lead to join their newly formed marketing team.\n\nThis is a genuinely exciting opportunity to shape the digital presence of a well established local brand, build new ways of engaging customers and help grow the marketing function from the ground up.\n\nThe Role\n\nThis position will take the lead on social media, digital content and customer communications, bringing the brand to life through engaging storytelling and impactful campaigns.\n\nWorking closely with the Marketing Lead, you will play a key role in developing digital strategy while remaining hands on with content creation and campaign delivery. You will also mentor a Digital Marketing Coordinator as the team expands.\n\nKey responsibilities include\n\n* Leading social media strategy and managing engaging always on content\n * Creating and filming digital content such as colleague interviews, community stories and campaign features\n * Planning and delivering integrated marketing campaigns that drive engagement, footfall and customer loyalty\n * Managing email communications including segmentation and personalised customer journeys\n * Reviewing and improving website content and user experience on a WordPress platform\n * Designing digital artwork and campaign assets with a strong creative eye\n * Using analytics and insight to optimise performance across digital channels\n * Collaborating with stakeholders across the business to support brand and community initiatives\n * Supporting the growth and development of a junior marketing team member\n\nAbout You\n\n* Proven experience in a digital marketing or content focused role within retail or consumer environments\n * Strong social media expertise with a passion for creating engaging content\n * Comfortable balancing strategy with hands on delivery in a fast paced environment\n * Experience with email marketing platforms such as Mailchimp and website content management systems\n * Creative thinker with excellent communication and organisational skills\n * A proactive self starter who enjoys building new processes and influencing stakeholders\n * Adaptable and energised by working in a growing team\n * Full driving licence preferred\n\nThis is an excellent opportunity for someone who wants to make a visible impact, take ownership of digital channels and help shape the future direction of marketing within a values driven organisation.\n\nOffice presence is required in Coventry Tuesday to Thursday, with working hours of 8.45am to 4.45pm.\n\nAt Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.\n\nBy applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Job Title: Automotive Technical Specialist\nLocation: Coventry, United Kingdom\nEmployment Type: Full-time\n\nWho We Are\n\nWe have been a trusted partner to leading vehicle manufacturers and mobility organisations globally for over 30 years. Our mission is to help clients transform their businesses through expertise in sales performance, repair optimisation, and consumer engagement. With a global team of over 5,000 employees across 80 countries, we combine industry knowledge with cutting-edge technology to deliver sustainable, innovative solutions.\n\nThe Role\n\nAs an Automotive Technical Specialist, you will be at the heart of complex diagnostic repair cases. You won’t just fix what’s broken; you’ll tackle issues demanding deep technical insight and structured thinking. This role involves analysing root causes, connecting missing signals, and designing lasting solutions for ambiguous and unique technical puzzles.\n\nYour Daily Impact:\n\n * Resolve Requests: Deliver high-quality diagnostic and repair support to ensure regional customer satisfaction.\n\n * Monitor Success: Oversee the repair process, reporting on gaps and advising on performance improvements.\n\n * Quality Control: Review existing processes and report on dealer performance regarding escalated cases.\n\n * Coach & Mentor: Communicate with retailer staff to find root causes for technical deviations and prevent future support needs.\n\n * Relationship Building: Foster strong connections with retailers and customers to improve functional effectiveness.\n\n * Documentation: Record complex technical issues for the central organisation to build a global knowledge base.\n\nAbout You\n\nThis is a fantastic opportunity for an experienced automotive engineer with a passion for vehicles and exceptional customer service.\n\nYou are the ideal candidate if you:\n\n * Are trained and certified to Master Technician status (or equivalent).\n\n * Possess advanced electrical diagnosis skills and experience.\n\n * Have High Voltage / EV experience (highly desirable).\n\n * Can investigate and diagnose complex vehicle systems both "hands-on" and remotely.\n\n * Thrive in fast-paced environments and can manage multiple deadlines simultaneously.\n\n * Maintain a proactive "can-do" attitude.\n\nWhat We Offer\n\n * Competitive Salary.\n\n * Company Laptop.\n\n * 25 days annual leave.\n\n * Contributory pension plan.\n\n * Cash-back health care scheme & Life assurance.\n\n * Car salary exchange scheme.\n\n * Clear career progression with global opportunities.\n\nOur Commitment\n\nWe are an equal opportunities employer. We encourage applications from all backgrounds regardless of race, disability, neurodiversity, gender, or belief. As a Disability Confident employer, we interview all disabled applicants who meet the minimum criteria for the vacancy

Logistics & Transportation - Business Development Manager\n\nCoventry - Hybrid\n\nThis role will suit commercial professionals looking for a business where then can really make a difference. As an already established £250m business the business is set to undergo a companywide transformation and build out a best in class commercial function across the whole business. If you have strong business development and relationship building skills this position will offer exceptional career opportunities and earning potential.\n\nOur client operates extensively in the UK Transport sectors. They have a very exciting growth journey so far with a real focus upon people and have built a strong local and national reputation that customers can trust. They are now looking to attract and very high quality commercial people to build out the commercial teams nationally.\n\nThe role will report into the National Sales Director and work closely with the local General Managers to facilitate and expand the customer portfolios across Haulage & Network Customers.\n\nThis site has a large customer base and a huge potential for growth and will suit a very proactive new business operator\n\nRole accountabilities\n\n * Identification of new prospects and opportunities across Transport, Warehousing and Network Growth across the Group.\n\n * Client interface and relationship building activities\n\n * Securing organic and new business\n\n * Presenting and communicating with customers to a very high standard\n\n * Market insight and competitor understanding\n\n * Clear and concise account development activities with strong and accurate reporting\n\n * Attending industry events and networking activities\n\nThe Profile\n\n * You will have 5 years + selling experience with a strong track record of developing both new business and growing accounts.\n\n * Ideally you will have some knowledge of the transport/ Logistics markets having either sold into them or worked closely with them.\n\n * The most important factor is commercial experience and success in working in B2B.\n\n * You will be ambitious, well-motivated and looking for an opportunity to really sink your teeth into.\n\n * You will be a naturally proactive person with strong organisational skills and a flair for engagement.\n\nThe Person\n\n * Really strong interpersonal skills\n\n * High standards of themselves and others\n\n * Resilient, positive nature who brings a passion and enthusiasm to what they do\n\nThe Reward\n\n * Base Salaries between £50,000 - £65,000 dependent upon experience\n\n * Car Allowance\n\n * Bonus Scheme – up to 20%\n\n * Pension\n\n * Hybrid working model, travel to other sites also required\n\nThis is an excellent time to be joining this business, under strong leadership and with a real Vigor to transform and growth the entire Group the next 5 years will be truly an exciting chapter of the businesses success story.\n\nPlease get in touch to discuss

The combination of Coventry Building Society and The Co-operative Bank has created the UK's seventh-largest mortgage lender and a strong mutual alternative to the big banks across retail and business banking. We have a 12-month FTC opportunity as a Proposition Manager to join a newly formed Business & Commercial Banking Proposition team at an early and influential stage of its journey. The team is building its proposition capability from the ground up, so this role is suited to a solid Proposition Manager or someone with strong sector knowledge who can bring depth of expertise, shape ways of working and help establish best practice across the team. The team is dedicated to making a genuine difference for our customers, communities, and the planet. We focus on creating solutions that truly matter, ensuring our work is relevant and impactful for everyone we serve. The role focuses on the customer value proposition, why customer choose the Group and how they are built and evolved. Working with key stakeholders, the focus is on customer definition alongside the development and delivery of a clear customer strategy, shaping the end-to-end customer journey, and ensuring propositions are differentiated through strong market and competitor insight. The role supports the Product team on their commercial objectives, translating customer needs and insight into compelling propositions that drive susta...

About a career with Elis Elis, a leader in circular services, allows businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint. Our circular services emulate our commitment to a more sustainable future: connecting us, our clients and our planet. As a Textile Manager your job will be to control the linen management for a site, ensuring that customer product availability is maximised whilst controlling the textile spend and ensuring that Elis realise maximum value from their investment in textiles. Provide insight to & work with all stakeholders to ensure Customers are on service types and replenishment settings that are both appropriate to their needs and generate manageable demand to Production, flexing demand with the seasons. Act as a "Centre of Knowledge" for the best setup of customers within the Elis systems, and for the range of textiles in use within the plants. Work directly with operational teams to ensure maximum utilisation of linen through best practice. Your Mission at Elis • Proactively monitor the demand into the site, highlighting where customer demands are difficult to fulfil, considering why and agree action plans., • Liaising with colleagues in Account Managem...

The Combination of the Coventry Building Society and the Cooperative Bank creates the UK's 7th largest mortgage lender and a mutual retail banking alternative to the big banks. The Group Commercial Office will be integral to the future development of the customer proposition and the commercial success of the combined business. As a Product Performance Manager in the Homes team, the role holder will play a central role in developing and delivering pricing strategies that ensures strong commercial performance and customer outcomes. Working closely with the Lead Performance Manager, they'll shape pricing decisions that balance margin, risk, balance sheet sustainability and customer growth. The role holder will support the production of the annual strategic plan and ongoing forecasts that inform pricing decisions and value stream objectives. These forecasts will ensure commercial plans are both ambitious, achievable and support the delivery of the Group's targets. Alongside pricing and forecasting, develop high - quality performance analysis and insight to track business performance, identify risks and opportunities and produce evidence - based pricing proposals aligned to the Group's growth ambitions. This role sits at the heart of product pricing and forecasting, building strong, trusted relationships with a wide range of stakeholders across teams including product, commercial, finance, trea...

We are Centrica! Were so much more than an energy company. Were a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - were powered by purpose. Together we can make an impact that will truly change tomorrow. Whether youre developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isnt just a job its a mission. We all play a vital role in energising a greener, fairer future . Centrica Technology is a core driver of how we deliver our strategy. You'll join a team modernising our platforms, strengthening cyber and operational resilience, and advancing a productled way of working that brings engineers, data specialists and business experts together to deliver meaningful outcomes at pace. We're scaling automation and AI from proofofconcept into real, endtoend change - improving customer journeys, reducing costtoserve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations and critical infrastructure. If you want to work on complex, highimpact problems using modern engineering practices, and help build reusable platforms that will shape how Centrica operates over the next decade, this is the place to do it. An opportunity to play your part - At Centrica Energy, we use data to drive better decisions and shape a more sustainable future. As a Reporting Manager, you'll be at the centre of that story, delivering clear, insightful reporting that helps senior leaders understand what's happening and what's next. You'll work closely with teams across the business, turning complex data into meaningful insights, improving reporting processes, and ensuring information is accurate, timely and impactful. It's a great role for someone who enjoys collaboration, likes making things better, and wants their work to genuinely influence how the business moves forward. Location : This role is based at our Park House office in London and requires onsite presence five days a week. The position also involves regular travel to other Centrica Energy locations, including Aalborg (Denmark) and Antwerp (Belgium). Day to day * Own and run the Technology budget and forecasting cycle, partnering with Technology teams and Finance to ensure accurate, timely and commercially aligned planning. * Track actuals against budget and forecast, investigating variances, maintaining cost models, and identifying cost savings, efficiency gains and investment opportunities. * Deliver highquality regular and adhoc reporting for Technology leadership, providing clear, actionable insight aligned to trading performance and P&L outcomes. * Design, build and maintain Power BI dashboards covering budget performance, KPIs and delivery metrics, working closely with data and Power BI teams to ensure data integrity. * Automate reporting and data processes using tools such as Power Platform and Excel to improve efficiency, reliability and scalability. * Act as the goto contact for Technology performance insight, building trusted relationships with Finance, Technology leads and senior stakeholders, and supporting strategic analysis and business cases. What are the must haves * Significant experience in commodities, or a tradingled commercial environment, where financial performance, volatility, and rapid decisionmaking are central to success. * Significant experience in budget management, financial planning, performance reporting, or operational analysis within a fastpaced, commercially driven setting. * Strong numerical and analytical capability, including advanced financial modelling and the ability to work confidently with large datasets and complex cost structures. * Proven ability to support and influence P&Limpacting decisions, with a clear understanding of how Technology cost, delivery, and performance shape commercial outcomes. * Commercially astute mindset, able to balance financial rigour, operational delivery, and business agility in a dynamic environment. * Advanced Excel expertise, including complex formulas, pivot tables, and PowerPivot. * Handson experience building Power BI dashboards and reports, including data modelling, DAX, and bestpractice data visualisation. * Experience automating reporting and data workflows using Power Platform, Fabric, or similar technologies. * Strong collaboration with Finance teams, with solid understanding of budgeting, forecasting, and costallocation processes. * Practical exposure to AI and emerging intelligent automation technologies. * Background in energy trading or financial services. Desirable: * Experience supporting Technology functions within commodities trading or capitalintensive organisations operating under tight governance and reporting cycles. * Familiarity with IT financial management concepts (e.g., run/change cost models, capitalisation, chargeback, allocation modelling). * Experience using the Microsoft 365 ecosystem (Power BI, Power Platform) for reporting and automation. * Exposure to IT planning and operational processes. What's in it for you? * Enjoy a generous market salary, along with fantastic growth opportunities and a vibrant work environment! * Power up your pay with a 15% Employee Energy Allowance, surpassing the government's price cap! * Secure your future with our comprehensive pension plan, designed for peace of mind. * Elevate your health with our fully-funded company healthcare plan, prioritizing your well-being. * Recharge with a generous 25-day holiday allowance, plus public holidays, and even purchase up to 5 extra days for extended relaxation! * Experience unparalleled work-life balance with an exceptional selection of flexible benefits, from tech treats and eco-friendly car leases to travel insurance for your adventures!

As a Customer Research & Insight Analyst, you will work across Orbit to embed a customer first mindset and ensure customers influence our long‑term decision making. Lead and deliver strategic research aligned with Orbit’s 2030 strategy, generating actionable insights into emerging tenant needs a

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role As our Customer Influence Manager, you’ll lead our customer influence team who will develop a deep understanding of our customers’ and their expectations in the future. By designing and delivering an innovative programme of engagement and long-term modelling, you will enable us to proactively respond to future opportunities or challenges, embedding a customer first mindset that influences our future strategy and decision making. This role is part of our Customer directorate where you'll help us to lead the way in keeping our promise to more than 100,000 customers. What you'll achieve Lead, develop and inspire high performing Customer Influence team that care deeply about people and progress. Contribute to the delivery of a research roadmap exploring emerging needs and future behaviours to predict what’s next for our customers. Champion and use inclusive, accessible channels that give all customers the power to influence services and decisions. Support delivery against government and consumer standards to ensure we achieve a C1 rating. Collaborate closely with teams across the organisation to ensure the customer voice is present across our transformation journey.What you'll bring Essential skills Strong experience in policy and governance, with extensive experience presenting reports to leadership, committees and boards. Ability to travel to meet the requirements of the role. Experience in customer research, insight and/or customer engagement. Strong grounding in qualitative/quantitative research methods and strategic foresight. Such as UX testing, and horizon scanning tools. Ability to influence and turn insight into positive change. Experience in service design, customer co-production, and inclusive customer engagement or customer participation leadership. Understanding of housing sector legislation and regulatory standards.Desirable skills Previous experience in developing or maintaining customer research programmes and segmentation, using this to drive personalisation in service design. Skilled in digital-first engagement tools and inclusive consultation tools. Understanding of co-production, customer involvement, community development, and social impact.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We believe that everyone is entitled to a good quality home that they can afford, in a place that they are proud to live. But we can’t achieve this without passionate and committed colleagues who share our vision and who want to learn and grow, and make a difference. If this is you, come and join us. Making it your home, together. The role 12 month contract available Step into a leadership role where you’ll inspire and guide a team of Customer Care Advisors to deliver exceptional experiences. Your mission? Ensure every customer feels informed, supported, respected, and truly valued. This role offers more than responsibility-it provides a clear professional development framework, including training and growth opportunities that can increase your base salary as you progress. If you’re passionate about service excellence and empowering teams, this is your chance to make a real difference Customer Care is accessible to our customers from 8am to 8pm Monday to Friday and between 8am to 1pm on Saturdays. The team work shift patterns within these times. Colleagues work to fair and robust shift pattern rotas which are communicated in advance. This role is part of our Customer Directorate where you'll help us to lead the way keeping our promise to more than 100,000 customers. What you'll achieve No two days will be the same. This role will involve leadership, coaching and operational delivery across all customer contact channels and service areas. You will work to ensure colleagues are engages, processes are efficient, and values lived daily. You will embody the following behaviours: Respectful Challenger - encourages better ways of working, constructively challenging when needed. Caring Contributor - builds trust, supports colleagues, and strengthens team spirit. Ambitious Improver - actively seeks opportunities to grow, innovate, and enhance service. Lives Orbit’s values: respecting and valuing customers, caring for colleagues, achieving together.What you'll bring Essential skills Experience leading customer service teams in a fast-paced contact centre environment. Strong coaching and mentoring skills, with the ability to inspire and bring out the best in people. Confidence in managing performance, delivering feedback, and driving accountability. Proven ability to analyse data and customer insight to drive improvements. Strong communication and influencing skills, able to handle complex conversations with empathy. Good IT literacy and ability to use customer service systems effectively. Flexible and resilient, able to adapt to change and maintain focus under pressure.Desirable skills Experience within housing / supporting vulnerable customer groups.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit are delighted to be recruiting for a Service Charge Analyst to join us in this brand new role. In this role, the Service Charge Analyst will provide support to the Finance Manager and operational business units to deliver accurate financial information and with meaningful insight including actuals, budget variances, budget setting and forecasting, with a key focus on estate services and estate services DLO. Key to this role, you will harness your stakeholder management skills to build lasting relationships with internal stakeholders and partners. This team plays a vital role in working with the customer and the business, so a professional with stellar communication skills and a natural creative approach to problem solving will flourish in this newly created finance role. This role is part of Finance where you'll help us to invest more back into communities and design for strength. The team are currently working roughly once per week on-site from our Coventry office (subject to business need). What you'll achieve Creation of accurate information on the financial ledgers for example preparing and posting journals, reconciling accounts, and analysing information. Overseeing and taking accountability for the integrity of balance sheet accounts (e.g. analysing and clearing suspense accounts, reconciling, and verifying balance sheet accounts) Analysing, checking, transforming data to/from stakeholders to create budgets and deliver insightful monitoring reports. To support the Finance Manager with the preparation of financial forecasts, taking accountability on key service charge expense categories. Creating strong relationships with stakeholders including the ability to influence and gain buy in from internal customers, ensuring an understanding of their needs, their pressures and their business to enable sustained financial and operational business improvements Proactively seek out other views and methods to resolve problems, improve service charge delivery and identify and develop and deliver on key areas for process improvement.What you'll bring Essential skills Part Qualified (CIMA / CIPFA / ICAEW) Appropriate experience in a similar finance role. Appropriate working knowledge of Service Charge operations & regulations with relevant experience. Appropriate proven experience of using accounting systems and software, specifically advanced user of Microsoft ExcelWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

This Is Not a Steady-State Role. A well-established, much-loved British organisation is at an inflection point. The brand is strong, the audience passionate, and the physical network extensive and now is the moment to unlock the next chapter of growth. That's the mandate. The incoming Director of Sales & Marketing joins the Senior Leadership Team with full ownership of sales, marketing, digital, brand, content, PR, partnerships and revenue, and a clear brief to build and deliver the growth strategy that gets this organisation to where it needs to be. The Opportunity You'll lead a multi-disciplinary team of circa 35 people and hold a significant marketing budget, with accountability for every major revenue stream. You won't just be executing a plan. you'll be shaping it alongside a truly collaborative SLT that's energised and ready to move. Key priorities: Build and execute an integrated sales and marketing strategy that drives growth beyond the traditional customer base Improve acquisition and retention performance Maximise the customer base and yield through smarter pricing and channel strategy Elevate the digital experience; website, booking platform, paid acquisition Champion AI-enabled marketing to improve efficiency, content and insight Lead, develop and future-proof a talented team Who We're Looking For A commercially sharp, digitally-fluent senior marketing leader who's delivered measurable growth in a complex, customer-focused organisation. You bring strategic clarity and the operational grip to execute. You're energised by transformation, not intimidated by it. You'll need: A strong track record of driving sales and growth through integrated marketing Experience leading large, multi-disciplinary teams Commercial acumen and confidence owning P&L-linked outcomes Digital depth; particularly across acquisition, e-commerce and data The gravitas to operate at SLT level and influence across a business Behaviours that matter: high urgency, genuinely collaborative, comfortable at both strategic and operational levels, and motivated by customer and community, not just commercial metrics. Location Coventry-based (hybrid - 2x days office based), with travel across a national site network. Candidates should be within commutable distance or open to relocation. Interested? This search is being managed exclusively by Big Red Recruitment. All applications are handled in the strictest confidence. Permanent opportunity Base salary up to £120,000 Benefits: Company car, 9% pension, 28 days holiday allowance + Bank Holidays and buy/sell scheme, life cover. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role The Workforce & Service Optimisation Manager leads Orbit’s Customer Care workforce planning, real-time management, service delivery analysis and business support functions. Ensuring that our Customer Care department always has the right people, in the right place, at the right time. Providing real-time support, analysis and insight that will inform the delivery of service excellence. The role supports a largely office-based operational team and will be delivered primarily from the office to enable close collaboration and effective support. This role is part of our Customer directorate where you'll help us to lead the way in keeping our promise to more than 100,000 customers. What you'll achieve This role blends expert forecasting, data analysis, and resource planning with people leadership, driving a seamless, efficient, and customer-focused operation. By combining technical expertise with strong leadership, the role ensures colleagues are supported and customers consistently receive excellent service. Provide leadership to your teams who support a large omni-channel contact centre Transform complex data into actionable insights that influence service design and customer engagement. Align workforce planning and operational delivery with Orbit’s wider business goals. Own forecasting, scheduling, and workforce planning across multiple channels to ensure optimal coverage and performance. Ensure resource models are flexible and responsive to changing customer demands, campaigns, and seasonal pressures. Work with operational leaders to ensure resourcing models, management information and analysis supports service excellence across all channels.What you'll bring Essential Criteria Significant experience working in a comparable role within a large, omnichannel contact centre setting supporting 50+FTE Ability and willingness to work on-site to support operational teams (initially 5 days a week during induction) Demonstrable experience in: Workforce Management (WFM) systems, ideally Calabrio. Expert Excel and analytical tools, with the ability to interpret and manipulate complex data sets. Leadership and performance management of specialised functions Driving data-led continuous improvement, using insight to inform decision-making and optimise performance. Strong influencing and stakeholder-management skills, with confidence presenting to a range of audiences. Translating complex data and information into clear, meaningful insights that add operational and strategic value. A strong customer focus, with a clear understanding of how workforce and service decisions impact customer outcomes. Proven ability to prioritise effectively, balancing short-term tactical demands with longer-term strategic objectives. Excellent communication skills, with the ability to articulate information clearly and concisely, both verbally and in writing.Desirable Criteria Experience using Power BI, including the ability to create, manipulate and interpret reports and dashboards. Experience of, or a strong interest in, the use of AI and automation within a contact centre or workforce management environment to improve efficiency and insight. Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role In this exciting period of transformation, Orbit Group are delighted to be recruiting for a PMO Lead to join us on an FTC until May 2028, to run a Programme Management Office (PMO) to support one of our major transformation programmes, enabling our colleagues to deliver significant improvements in our customer experience. The PMO Lead will act as the primary PMO partner for Orbit's Everyday Excellence Programme. Embedded in the Programme Delivery team, the PMO Lead will act as the link, and report in to, our central Transformation PMO. The role will establish a mature governance, reporting and dependency management framework for the programme, and will play a key role in accurately forecasting and tracking successful delivery against the plan and programme outcomes. This role is part of our Transformation, Technology and Data Team, where you'll help us give colleagues the infrastructure, support and insight they need to be brilliant. This is a hybrid working role with 2-3 days per month based out of our Coventry office (subject to business need). What you'll achieve The PMO lead will be responsible for implementing PMO standards, processes and controls across the programme and maintaining alignment with Orbit’s governance frameworks (Group standing orders, procurement regulation, data governance, change methodology). Governance: Design and implement a timetable of governance boards, scrums and other programme delivery focussed forums, ensuring that appropriate stakeholders are identified for each. Reporting: Establishing a suite of accurate progress reports/ dashboards on delivery status, outcomes, financials and resourcing. Working with senior stakeholders to ensure all reports are fit for purpose and objective. Stakeholder engagement: Act as the PMO partner and trusted advisor for the programme, building strong relationships with Programme Leads, Delivery Managers, Product Owners, Finance, HR, Commercial, Governance, Audit and Risk teams Continuous Improvement: Identify opportunities to mature PMO practices, tools, templates, and reporting. Lead continuous improvement initiatives within the programme and with stakeholder groups, contributing to the maturity of the central change toolkit to share best practice. Programme Team Development: To oversee development of our project support resources, inputting into development plans. Provide feedback and training for wider programme resources, to improve standards and consistency in the use of programme management products. Budget Management, Workforce & Resource Management and Supplier Contracts What you'll bring Essential skills Experience of working as a lead PMO/PMO manager in a transformation environment Working closely with technology teams using Agile delivery methodology and associated tools, you will have experience of Jira, DevOps (or similar) and a good level of experience of project reporting and resource capacity planning tools. P30, Agile, MSP or Prince2 qualificationsWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) - at least one interview will be in person at our Coventry offices. Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

Cadent Gas Ltd Set the long‑term asset strategy that shapes Cadent’s network of the future As our Head of Asset Strategy, you’ll be accountable for defining, owning and evolving Cadent’s long‑term asset strategy, ensuring the gas distribution network remains safe, reliable, resilient and affordable while supporting the transition to Net Zero and a multi‑molecule energy system. This is a pivotal leadership role, shaping how Cadent plans, prioritises and invests in its asset base across regulatory cycles. This is a permanent role, reporting to the Director of Asset Strategy, where you’ll provide the strategic authority on asset strategy across Cadent. You’ll translate future energy scenarios, regulatory expectations and system needs into coherent asset strategies and investment priorities that balance cost, risk and performance for customers. The role carries significant strategic influence, working closely with Engineering, Operations, Finance, Regulation and Network Leadership to ensure asset strategies are robust, deliverable and aligned to Cadent’s Strategic Asset Management Plan (SAMP) and Asset Management Policy (G/30). A company car is provided, recognising the seniority of the role and the requirement for national stakeholder engagement. Why you’ll love this role: Strategic Asset Leadership – Define and own Cadent’s long‑term asset strategy, guiding how the network evolves across regulatory periods. Investment Direction – Set the strategic basis for RIIO investment plans, ensuring asset strategies optimise cost, risk and performance under uncertainty. Whole‑System Thinking – Establish a holistic, whole‑system asset strategy aligned to Net Zero pathways and future energy scenarios. Decision‑Making Frameworks – Lead the governance and development of asset decision‑support frameworks to ensure transparent, evidence‑based investment decisions. Innovation & Digital Enablement – Champion the use of advanced analytics, modelling and digital tools, including AI, to strengthen asset insight and scenario analysis. Regulatory Influence – Shape and influence the regulatory framework, engaging with Ofgem and industry bodies to ensure it enables efficient, customer‑focused outcomes. Asset Management Excellence – Lead Cadent’s Asset Management Centre of Excellence and drive alignment with ISO 55001 and IAM principles. What you’ll bring: Strategic Asset Management Expertise – Extensive experience developing long‑term asset strategies in a regulated environment. Senior Leadership Capability – Proven ability to influence at executive level, set long‑term direction and build high‑performing, inclusive teams. Strong Commercial & Risk Acumen – Deep understanding of balancing whole‑life cost, risk, performance and regulatory incentives. Data & Insight‑Led Thinking – Experience using data, modelling and digital tools to inform strategic decisions under uncertainty. Regulatory & Stakeholder Confidence – Strong track record engaging with regulators, industry bodies and senior external stakeholders. Change & Innovation Mindset – Commitment to evolving asset strategy approaches in line with system transformation and Net Zero ambitions. Qualifications: Degree‑level qualification (or equivalent senior experience) in asset management, engineering or a related discipline Strong knowledge of asset management standards (IAM / ISO 55001) Chartered status or equivalent senior professional recognition (desirable) Apply now to lead asset strategy that underpins Cadent’s future network, investment decisions and customer outcomes. First stage interviews will be held at our head office at Ansty Business Park on, Monday 18th June. Disclaimer: While the closing date is set as mentioned, we reserve the right to close the application process earlier if necessary, depending on the unique circumstances of each role. At Cadent, we’re thrilled to be part of the future of UK energy! We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050. We’re making a difference through innovation and new ways of working. Together, we’re shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do. What’s In It for You Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that’s why we’re committed to supporting our people to get the best out of themselves. For this role, we offer: Private Medical Insurance for you, your partner and your family available through MyChoices, our flexible benefits programme, with access to a 24 hour Bupa HealthLine 25 days’ holiday, plus 8 statutory days and an option to buy or sell holiday days An Annual Performance Bonus of up to 15% of your salary A generous pension scheme where the company double matches your contributions up to 12% i.e. if you contribute 6% a month, the company will contribute 12% A competitive salary that’s reviewed each year against the market median salary for your role, skills, knowledge and experience Generous family policies and flexible benefits A free Employee Assistance Line where you can get support and advice on any of the challenges you’re facing, completely confidentially Support to help you cover the cost of professional membership subscriptions, course fees, books, examination fees and time off for study leave – so long as it’s relevant to your role Plus many more benefits that help you join the dots between your work and home life! We support a healthy work-life balance and are open to flexible working options. Diversity and Inclusion Don’t meet every requirement? No problem! If you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – you may just be the right person for this role or other opportunities at Cadent. We value diversity and are committed to being an equitable employer. Our employee communities – Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) – can’t wait to welcome you! What’s next? To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Be part of something big. Help shape the future of gas for generations to come

Research & Data Insight Analyst An exciting opportunity for a Research & Data Insight Analyst with experience in data analysis, qualitative and quantitative research, market research and stakeholder engagement to support evidence-based decision making within a student-focused organisation. If you’ve also worked in the following roles, we’d also like to hear from you: Data & Insight Analyst, Research Analyst, Researcher, Customer Insight Analyst, Student Insight Analyst, Business Intelligence Analyst, Insight Officer, Market Research Executive, Business Analyst, Reporting Analyst, Data Analysis Officer, Data Analyst SALARY: £33,093 to £37,682 per annum + Benefits LOCATION: Hybrid working 3 days per week from the office in Coventry, West Midlands (CV4), and 2 days per week from home (subject to change) JOB TYPE: Full-Time, 2 Year Fixed Term Contract WORKING HOURS: 35 Hours per Week, Monday to Friday (some evening or weekend work occasionally required) JOB OVERVIEW We have a fantastic new job opportunity for a Research & Data Insight Analyst to help shape evidence-based decision making and improve the student experience within a progressive organisation. Working across data analysis, qualitative research, quantitative research, stakeholder engagement and insight reporting, the Research & Data Insight Analyst will deliver research projects, analyse trends and provide actionable recommendations to support strategic priorities. As a Research & Data Insight Analyst you will collaborate with teams across the organisation to develop dashboards, reporting and research-led insight that supports campaigns, representation, engagement and service improvement initiatives. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the Research & Data Insight Analyst include: • Deliver Research Projects: Design and deliver qualitative and quantitative research projects including surveys, focus groups, interviews and workshops, • Analyse Data and Trends: Monitor datasets and identify patterns, opportunities and insight to support strategic decision making, • Produce Insight Reports: Create dashboards, reports and presentations that translate complex data into actionable recommendations, • Support Stakeholder Engagement: Build effective working relationships with colleagues, student representatives and external partners, • Drive Data-Led Culture: Promote best practice in research, reporting and evidence-based decision making across the organisation, • Ensure Compliance: Handle data responsibly in line with Data Protection Act 2018 requirements and professional research standards, • Support Campaigns and Priorities: Provide research and insight to support influencing activities, projects and organisational initiatives, • Improve Systems and Processes: Contribute to the development of tools, frameworks and processes for collecting and sharing insight effectively CANDIDATE REQUIREMENTS ESSENTIAL • Previous experience in qualitative and quantitative research techniques and market research methodologies, • Proven experience of data gathering, data analysis and presenting findings in a clear and engaging format, • Experience with surveys, focus groups, interviews, workshops or similar consultation activities, • Excellent written and verbal communication skills with the ability to build strong stakeholder relationships, • Strong organisational skills with the ability to manage multiple priorities and work under pressure, • Good IT skills including Microsoft Office applications such as Word, Excel and PowerPoint, • A background in report writing, dashboards, presentations and insight reporting, • Knowledge and commitment to equality, diversity and inclusive working practices DESIRABLE • Knowledge of Higher Education practices, procedures or the student sector, • Understanding of data protection, governance and relevant legislation, • Experience within a not-for-profit, membership or student-focused environment, • Previous experience supporting campaigns, engagement activity or organisational change initiatives, • Methodical approach with strong attention to detail and problem-solving ability BENEFITS • 22 days holiday plus additional closure days at Christmas, Easter, New Year and Bank Holidays, • Contributory pension scheme, • Dedicated wellbeing programme, • Cycle to work scheme, • Employee assistance programme, • Salary extras and additional staff benefits APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14727 Full-Time, Contract Data Analysis Jobs, Careers and Vacancies. Find a new job and work in Coventry, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit are delighted to be recruiting for a Finance Manager to join the organisation to oversee, lead and support the Property function, playing a key role in helping drive the performance of Orbit Group, including the long-term plan of our customers homes. The Property Finance Manager role will support the property directorate, taking on board a small team to manage and playing a vital role in providing key financial insights into the teams they support. The Finance Manager will also work closely with the FACT Team to ensure the correct recording of transactions including ensuring works capitalised are accurate and robust. On occasion, there will be a requirement to deputise for the Finance Director (Customer & Communities) where appropriate. This role will be split across our Coventry and Stratford upon Avon offices, with one day per week based out of each office. What you'll achieve The role of the Finance Manager will be to provide strategic input on the long-term financial plans for either the Customer or Property part of the business. Your key responsibilities will be to: Lead on the production of the monthly management accounts for the Property business Lead on the production of the monthly forecast for the Property business, working with the teams to ensure forecast is built on reasonable data and predictions. Lead on reporting and finance business partnering with all of the directors / heads of service Ensuring that an excellent standard of financial information is provided by your team at all times e.g. Board / Committee / SMT papers, KPI and benchmarking information and information for internal and external auditors. Lead on the development of the budget for the Property business Provide financial support and guidance to the business on various business projects including developing new products/services and disposals, including the development of models for future investment. Review any business plans put forward by the Property business and evaluate them from a financial perspective, add insight where applicable to improve the business case. Use data held within the business and outside to drive insight to improve performance. Lead on the review of data prepared for the 30 year financial plan in relation to property, with the specific focus on the 30 year investment plan. Complete ad hoc analysis as requested by the Finance Director - Customer & Communities or the Finance SMT. Manage the Finance Business Partners Property team, ensuring that all members receive relevant support and development as required.What you'll bring Essential skills To be successful in this role you will need to have appropriate proven experience in a financial management position. To be considered, you’ll need to have the following skills: Qualified (ACCA/CIMA/CIPFA/ICAEW/equivalent). Strong financial analysis and modelling skills. Previous management experience with the ability to motivate and develop staff, to maximise potential and drive-up personal performance. Ability to analyse and model complex information with strong financial analysis and modelling skills. Good literacy skills and the ability to communicate clearly with customers at all levels of organisation.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

A customer‑obsessed mindset, with the ability to interpret trends through a customer lens and translate them into actionable strategies. As a Senior Insight Analyst within the Customer and Marketing team, your role is to help stakeholders understand how to most effectively drive business growth by

Own and shape the customer insight strategy, acting as the connective tissue across analytics, BI and insight teams. Strong commercial experience in customer analytics or customer insight leadership roles. Partner closely with analytics, marketing, product, data science and technology teams to embed

Our client is a disruptor in the online beauty space – a hugely recognised and innovative brand! Due to their continued growth and success, they are now looking for an experienced Customer Insight Analyst to join their London team. Engage in analysis regarding customer segmentation.

The Role: M&G is seeking a passionate Voice of Customer Insight Specialist to join our highly experienced and growing Customer Insights team. You will play a pivotal role in deepening our understanding of customer needs, championing the customer voice, and further developing the infrastructure that

What you’ll be doing**Are you passionate about uncovering what drives customer behaviour? Can you turn insight into meaningful action to help executives make informed, customer-focused decisions?An Executive Customer Insight Manager is needed to join the dynamic Exec Insight & Comms team at Lloyds

Customer Data & Insight Manager. The successful candidate will sit between data and marketing teams, helping shape customer insight, segmentation, and reporting while ensuring data quality and compliance. Contribute to customer data transformation initiatives, including building a single customer vi

A leading beauty brand is seeking a Customer Intelligence Lead to shape strategies and manage insights for customer performance. Responsibilities include leading analytics and reporting on customer metrics while mentoring a team analyst. A strong background in customer analytics, SQL, and experience

Orbit Group in Coventry is looking for a Customer Influence Manager to lead a team that understands customer expectations and drives engagement. Essential skills include experience in policy governance, customer research, and qualitative/quantitative methods.

If you are interested in this Senior Customer Analytics and Insight Manager position and meet the above requirements please apply immediately. My leading FinTech client are looking for a talented and motivated individual to lead the transformation of their contact centre into an AI powered customer

This role encompasses leading insightful research that directly influences business decisions. The ideal candidate will have robust experience in research methodologies and be adept at translating research data into actionable insights. Your proactive approach and strong communication skills will co

Matalan is seeking a Customer Analytics expert in the UK to transform complex data into actionable insights. You’ll lead analytical projects, build Power BI dashboards, and mentor junior analysts, all while driving customer-centric strategies in a fast-paced environment.

Reports to: Customer Insight Manager. Responsible for: Customer Insight Officers (x6) and Stage Two Officer (x1). Customer Insight Team Leader (Repairs).

You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Proven experience in a customer insight or analytical role, ideally within the. Strong communication and presentation skills – able to trans

Lloyds Bank plc is seeking an Executive Customer Insight Manager to lead the production of high-quality customer insights that inform executive decisions. Candidates should have a strong background in customer insights, excellent storytelling abilities, and proficiency with Microsoft 365 tools.

A UK-based retail organisation is looking for a Customer Data & Insight Manager to enhance customer analytics, insight delivery, and CRM decision-making. This hands-on analytics position focuses on customer data, ensuring data quality and compliance.

As a Customer Insight Analyst, you will lead research and insight programmes that help shape how NHS Property Services delivers for its customers. Collaborate with Product, Marketing, Delivery and Customer teams to translate insights into action and contribute to the annual customer insights report.

Croydon Council in Greater London is looking for a Customer Insight Team Leader (Repairs) to lead the repairs complaints function. This managerial role involves overseeing a team and ensuring compliance with regulation while driving service improvement based on insights.

AlphaSense is seeking an Associate for its Channel and Customer Research team in Greater London.

Senior Care Assistant (Relief) based at Homewood, Leamington Spa .For this role, we are currently considering candidates who live within approximately.This ensures commutes are manageable and support your wellbeing and.We are looking for an experienced, compassionate Senior Care Assistant to join ou

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Relief Social Care Assistant, St Brendan’s, Isle of Barra.Distant Islands Allowance per hour).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independ

The shifts are 12 hour shifts working from 8am to 8pm with rotational weekends.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship a

Become a Self-Employed Delivery Driver with Evri with our .LIVE – apply in as little as 5 minutes.UK’s largest courier networks .Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.Looking for a new role or a more flexibl

This is a casual, part-time role offering flexible working.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great mom

Become a Self-Employed Delivery Driver with Evri with our new and improved application process now LIVE – apply in as little as 5 minutes and join one of the UK’s largest courier networks Looking for a new role or a more flexible way to earn that fits around your lifestyle? Join Evri a

You must hold a UK Driving License and have access to a car for this role - travelling up to 20 miles.The role includes 12 hour shifts and rotational weekends.As a Regional Senior Care Assistant with Barchester care homes, you'll deliver warm, empathetic and respectful care and support across a 20-m