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About Us Established in 1983, PCM is a third-generation, family-owned engineering business with a deep-rooted passion for precision measurement. We work at the forefront of load cell manufacture, strain gauge installation, and force calibration, combining decades of experience with the latest technologies to deliver solutions that are genuinely best in class on a global scale. Over more than 40 years, we have continually reinvested in our people, facilities, and capabilities. This sustained commitment has equipped us with the expertise and infrastructure required to solve some of the most complex, unique, and demanding measurement challenges across a wide range of engineering sectors. Our reputation is built on uncompromising quality, technical rigour, and absolute confidence in traceability. Underpinned by our ISO 9001 and UKAS ISO/IEC 17025:2017 accreditations, our skilled team is trusted by industry leaders worldwide to support their most critical operations, where accuracy and reliability are non-negotiable. Following a recent rebrand, PCM is now entering an exciting phase of growth. This expansion forms part of our long-term ambition to become the undisputed global leader in load measurement, and we are actively strengthening our technical team to support that journey. About The Role As an Instrumentation & Control Engineer within PCM’s highly regarded technical team, you will play a central role in supporting the design, manufacture, and delivery of high-precision load measurement solutions. Working closely with production, calibration, suppliers, and customers, you will contribute across the full project lifecycle - from initial concept and quotation through to manufacture, calibration, and despatch. This role combines detailed engineering design with hands-on instrumentation expertise. In addition to generating high-quality CAD models, drawings, and technical documentation, you will act as PCM’s internal specialist for instrumentation and control, supporting both day-to-day internal operations and customer applications, alongside cutting-edge research and development. Accuracy, methodical working practices, and a strong systems-level understanding will be essential, as your work directly underpins the performance, reliability, and traceability of our products. Key Responsibilities • Prepare, amend, and maintain CAD models and detailed engineering drawings for load cells and strain gauge installations., • Produce, manage, and control Bills of Materials (BOMs), specifications, and build instructions for production technicians, to ensure consistency and quality., • Act as PCM’s specialist in Instrumentation & Control, supporting the selection, development, and integration of market-leading instrumentation including displays, data loggers, amplifiers, digitisers, and data loggers., • Take responsibility for HBM data acquisition systems within our UKAS-accredited calibration laboratory., • Liaise with customers and suppliers via telephone, email, and face-to-face meetings to provide technical support, recommendations, and fault diagnosis., • Support customers with test data processing, interpretation, and reporting., • Contribute to PCB design for standard load cell product ranges to improve manufacturability and scalability., • Support the introduction and application of safety PLCs for safety-critical lifting and testing projects., • Design and 3D print production tooling to support efficient and repeatable strain gauge bonding., • Maintain accurate and comprehensive technical databases and engineering records., • Contribute to the development of technical whitepapers, application notes, and internal documentation., • Help maintain and evolve internal software tools and automated processes using MATLAB and VBA., • Develop new skills within a growing business, with opportunities to progress into a more advanced technical role while working with state-of-the-art equipment. Key Skills • A genuine passion for engineering and pride in producing high-quality, accurate work, with a strong focus on precision, consistency, and attention to detail., • A proactive, can-do attitude with well-developed problem-solving skills, able to approach technical challenges logically and see tasks through to completion., • Strong communication skills, with the ability to engage politely, professionally, and effectively with colleagues at all levels, including managers, technicians, customers, suppliers, and subcontractors., • Demonstrates reliability, honesty, and integrity in all aspects of work, alongside a clear willingness to learn, develop new skills, and take on responsibility., • Able to prioritise workload effectively and remain organised when working under pressure or to tight deadlines, without compromising quality., • Enjoys working as part of a collaborative team environment and contributes positively to shared objectives and continuous improvement., • Strong organisational and documentation skills, with an appreciation for traceability, controlled processes, and quality systems such as ISO 9001 and ISO/IEC 17025., • Comfortable working across multiple projects simultaneously, balancing detailed design work with hands-on technical and customer-facing activities., • Confident using engineering software tools, with an aptitude for learning new systems, instrumentation platforms, and data analysis tools. Required Qualifications & Experience • A degree, HNC/HND, or equivalent qualification in Electrical Engineering, Electronic Engineering, Instrumentation & Control, Mechatronics, or a closely related discipline., • Practical experience in an engineering environment, ideally involving instrumentation, sensors, measurement systems, or control systems., • Competence in producing and interpreting CAD models and engineering drawings, with an understanding of design control and revision management., • A sound understanding of instrumentation and data acquisition systems, including amplifiers, digitisers, and logging equipment., • Experience working with technical documentation such as specifications, Bills of Materials (BOMs), and work instructions., • The ability to analyse and interpret test data, with experience using data processing or analysis tools considered advantageous., • Familiarity with quality systems and controlled processes, or a willingness to work within ISO 9001 and UKAS ISO/IEC 17025 accredited environments., • A practical, hands-on approach with the ability to engage across design, production, laboratory, and customer-facing activities., • Strong organisational skills, with the ability to manage multiple tasks and priorities effectively., • Proficiency in standard engineering software tools and Microsoft Office, with an aptitude for learning specialist instrumentation and automation software., • Good knowledge of English., • Residence and right to work in the UK. Desired Qualifications & Experience • Experience with strain gauges, load cells, force measurement, or calibration activities., • Exposure to HBM data acquisition systems or similar DAQ platforms., • Experience with MATLAB, VBA, or other scripting / automation tools., • PCB design experience and/or exposure to safety PLCs and safety-related control systems., • An interest in developing technical content such as whitepapers or application notes. Employee Benefits • Competitive salary, • Personal development, • Training and certifications, • Professional registration support, • Pension scheme, • On-site parking, • Retail discounts, • 37.5 Hour Working Week: Monday-Thursday: 8:30-17:00, Friday: 8:30-14:30.

HCL Tech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We are powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040. Skills Required: • 5+ years of experience in working of Cloud AWS is preferable., • At least hands on of designing or implementation of 2 projects in Cloud , AWS is preferred., • Awareness and design exposure of Cloud Security and compliances (CIS, GDPR etc.)., • Knowledge of CSPM Solution like Prisma, WIZ, etc is an added advantage, • Understanding of NIST Cybersecurity Framework, • Understanding of ITIL Processes, • Functional understanding of O&G/Manufacturing sectors, • Worked on Tools like ServiceNow, • Exposure in designing solutions. Responsibilities: • Responsible for timely closure of incidents, Service Request and Change Management for cyber security or escalate to next level., • Use automation solutions using Lambda, SNS or SQS, • Work independently with internal and external stakeholders regarding cybersecurity, • Create/update KB articles, • Maintain SOPs, • Attend Daily/Weekly meetings, • Ensure security compliances, • Maintains ticket quality Qualification: • Should have Should have BEng. / MEng degree/equivalent in Cyber Security(preferred), • 3+ years of relevant Cyber Security experience. 5+ years of relevant experience in AWS cloud security operations. Preferable experience in AWS. GCP/Azure/OCI cloud security experience will be an added advantage., • Should be UK Security Cleared Certifications: • AWS Cloud Security Specialty, • AWS Data Professional and Security certification will be an added advantage

Eydens Locksmiths is seeking a motivated and hands-on Shop & Workshop Manager to oversee the daily operations of their busy workshop and retail front counter. Organise staff rotas, allocate daily tasks, and provide ongoing leadership and support to both workshop and shop teams. Job Title: Shop & Wor

About Us Established in 1983, PCM is a third-generation, family-owned engineering business with a deep-rooted passion for precision measurement. We work at the forefront of load cell manufacture, strain gauge installation, and force calibration, combining decades of experience with the latest technologies to deliver solutions that are genuinely best in class on a global scale. Over more than 40 years, we have continually reinvested in our people, facilities, and capabilities. This sustained commitment has equipped us with the expertise and infrastructure required to solve some of the most complex, unique, and demanding measurement challenges across a wide range of engineering sectors. Our reputation is built on uncompromising quality, technical rigour, and absolute confidence in traceability. Underpinned by our ISO 9001 and UKAS ISO/IEC 17025:2017 accreditations, our skilled team is trusted by industry leaders worldwide to support their most critical operations, where accuracy and reliability are non-negotiable. Following a recent rebrand, PCM is now entering an exciting phase of growth. This expansion forms part of our long-term ambition to become the undisputed global leader in load measurement, and we are actively strengthening our technical team to support that journey. About The Role As a Mechanical Engineer within PCM’s highly regarded technical team, you will play a key role in the development and evolution of our new, market-leading standard product range. In addition to supporting day-to-day engineering activities such as mathematical calculations, CAD design and technical documentation, this role has a strong emphasis on analytical engineering and cutting-edge product development. You will work closely with our machining, strain gauging and calibration teams to translate customer requirements and market needs into robust, high-performance mechanical designs. The role will suit an engineer who enjoys combining theoretical understanding with practical application - using analysis, simulation, and test data to continuously refine and improve product performance. Your work will directly influence the competitiveness, manufacturability, and long-term reliability of PCM’s next-generation load cell products. Key Responsibilities • Prepare, amend, and maintain detailed CAD models and engineering drawings for load cells, calibration fixtures, and associated assemblies., • Produce and manage Bills of Materials (BOMs), specifications, and controlled technical documentation in support of machining, strain gauging and calibration activities., • Design and 3D print production tooling to support efficient, repeatable manufacture., • Play a central role in the development of PCM’s standard load cell product range, from concept through to validated design., • Conduct market and competitor research to help define product requirements, performance targets, and design constraints., • Perform theoretical analysis to support load path design, stress distribution, stiffness, and fatigue performance., • Carry out finite element analysis (FEA) to assess stress, strain, deflection, and failure modes, using results to guide and refine designs., • Develop, validate and maintain coded mechanical design calculators to support rapid, consistent product development., • Continuously analyse calibration and performance test data to identify opportunities for improvement., • Support design reviews, root cause investigations, and continuous improvement activities., • Author technical reports, whitepapers and application notes., • Liaise with suppliers and manufacturing partners to support cost-effective production., • Help maintain and evolve internal software tools and automated processes using MATLAB and VBA., • Contribute to the long-term technical roadmap for PCM’s load cell product portfolio., • Develop new skills within a growing business, with opportunities to progress into a more advanced technical role while working with state-of-the-art equipment. Key Skills • Strong mechanical engineering fundamentals, with the ability to apply theory to real-world design and measurement challenges., • Proficient in 3D CAD modelling and the production of clear, controlled engineering drawings., • Analytical mindset with experience in theoretical calculations and finite element analysis (FEA)., • Ability to correlate analytical and simulated results with physical test data, identifying discrepancies and driving design improvements as a result., • Practical understanding of strain, stress, and load paths, with the ability to recommend appropriate strain gauge quantity, size, type, and placement to validate FEA models., • Experience developing or using engineering calculators, spreadsheets, or design tools to support consistent and repeatable product development., • A proactive, can-do attitude, able to see complex tasks through to completion., • Strong problem-solving skills with a methodical, data-driven approach to engineering decisions., • Clear and professional communication skills, able to explain complex technical concepts to colleagues, customers, and suppliers., • High attention to detail with a commitment to quality, traceability, and engineering best practice., • Able to manage multiple tasks and priorities effectively, maintaining accuracy when working to tight deadlines., • Enjoys working in a team environment, taking ownership of work that has a direct impact on business growth. Required Qualifications & Experience • A degree, HNC/HND, or equivalent qualification in Mechanical Engineering or a closely related discipline., • Practical experience in an engineering environment involving product design, analysis, or development., • Proficiency in 3D CAD modelling and the production of detailed engineering drawings., • A sound understanding of mechanical design principles, including stress, strain, stiffness, and fatigue., • Experience performing or interpreting finite element analysis (FEA) to support mechanical design decisions., • Ability to apply theoretical analysis and engineering calculations to real-world components and assemblies., • Experience producing and maintaining technical documentation such as specifications, Bills of Materials (BOMs), and work instructions., • Confidence working with test or performance data to validate designs and refine engineering solutions., • Familiarity with quality-controlled engineering environments, or a willingness to work within ISO 9001 and UKAS ISO/IEC 17025 accredited systems., • Good written and verbal communication skills, with the ability to engage professionally at all levels., • Strong organisational skills, with the ability to manage multiple tasks and priorities effectively., • Proficiency in standard engineering software tools and Microsoft Office., • Good knowledge of English., • Residence and right to work in the UK. Desired Qualifications & Experience • Experience with strain gauges, load cells, force measurement, or calibration activities., • Exposure to correlating FEA with physical strain gauge measurements., • Experience with MATLAB, VBA, or other scripting / automation tools., • An interest in developing technical content such as whitepapers or application notes. Employee Benefits • Competitive salary, • Personal development, • Training and certifications, • Professional registration support, • Pension scheme, • On-site parking, • Retail discounts, • 37.5 Hour Working Week: Monday-Thursday: 8:30-17:00, Friday: 8:30-14:30.

Company: Eydens Locksmiths About the Role Eydens Locksmiths is seeking a motivated and hands-on Shop & Workshop Manager to oversee the daily operations of their busy workshop and retail front counter. Staff Direction & Planning: Organise staff rotas, allocate daily tasks, and provide ongoing leade

This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where you’ll play a pivotal role in driving the centres success. Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today! • £33,100 per annum, • Average uncapped bonus of £7,100 per year (with potential to earn more), • 5 days a week, • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs, • Pension Scheme & Life Assurance, • You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. What we’re looking for: • Proven ability to deliver high levels of customer satisfaction through effective management and leadership, • Experience in coaching, training, and developing colleagues in the moment, • Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience), • Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes, • Bring your own set of tools and put them to great use in a busy, well-equipped workshop, • Experience of maintaining compliance with Health & Safety standards, • Excellent verbal and written communication skills, • IT proficient, with the ability and willingness to learn in-house systems, • Strong organisational and time management skills Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

A leading recruitment firm is looking for a Head of Operations to oversee logistics operations across the UK and US. The ideal candidate must have proven expertise in Retail Logistics, strong leadership skills, and experience in managing teams effectively. A competitive salary between £80,000 and �

A leading pet care business in Coventry is seeking a Deputy Manager to help oversee daily operations and ensure an exceptional customer experience. Candidates should have management experience in retail, strong leadership skills, and the ability to work flexible hours, including weekends.

A leading retail company in Coventry seeks a Retail Assistant to provide exceptional customer service and assist with store operations.

We are seeking a motivated and hands-on Shop & Workshop Manager to oversee the daily operations of our busy workshop and retail front counter. Organise staff rotas, allocate daily tasks, and provide ongoing leadership and support to both workshop and shop teams. Build rapport with customers, handle

A retail company in Coventry is seeking a qualified Store Manager to oversee store operations and lead a dedicated team. This role includes engaging with the community and driving sales initiatives.

A leading retail company in Coventry seeks a Sales Manager to lead and inspire the team, ensuring outstanding customer service and achieving performance targets. Key responsibilities include managing team dynamics, supporting store operations, and maintaining effective communication.

Job Title: Shop & Workshop Manager Salary: £40,000£50,000 Location: Coventry Hours: Rota-based, full-time 42.5 hours per week Company: Eydens Locksmiths About the Role Eydens Locksmiths is seeking a motivated and hands-on Shop & Workshop Manager to oversee the daily operations of their busy workshop and retail front counter. This is a highly customer-facing role requiring strong communication skills, proven face-to-face selling experience, and the ability to lead a team while driving commercial performance. Key Responsibilities Front Counter Leadership: Manage the front counter and act as the primary point of contact for customers, ensuring a friendly and professional service. Staff Direction & Planning: Organise staff rotas, allocate daily tasks, and provide ongoing leadership and support to both workshop and shop teams. Customer Engagement: Build rapport with customers, handle enquiries, and ensure accurate communication between the workshop and clients. Face-to-Face Selling & Upselling: Use your sales skills to promote and upsell products and services, ensuring customers receive the best solutions while increasing business revenue. Hands-On Management: Assist the workshop team when needed, contributing to productivity, troubleshooting issues, and ensuring service quality. Operational Oversight: Maintain shop standards, manage stock levels, and oversee the smooth running of daily operations. Rota Working: Work as part of a rota to ensure consistent cover and exceptional customer service at all times. Requirements Proven automotive industry experience (essential). Valid driving licence (essential). Strong face-to-face selling and upselling skills. Demonstrated experience leading teams and planning staff workloads. Excellent customer service and communication abilities. Practical, hands-on approach with the ability to support workshop tasks. Ability to work effectively in a fast-paced environment. Benefits Competitive salary of £40,000 to £50,000 depending on experience. Supportive working environment with opportunities for growth. A varied, customer-focused role at the centre of our business. TPBN1_UKTJ

Commercial Sales Assistant / Internal Sales Administrator (B2B) Industry: B2B Commercial Sales Job Type: Full-Time | Permanent Location: Office-Based Working Hours: Monday–Friday | 8:00am – 4:30pm Salary: Competitive – DOE Sector: Sales Support / Internal Sales Not a retail or shop-floor role We are seeking a proactive Commercial Sales Assistant / Internal Sales Administrator to support internal sales operations, quotations, and commercial processes within a growing B2B business. Key Responsibilities Producing and issuing sales quotations and pricing documents Supporting bids, tenders, and sales proposals Maintaining and updating CRM systems (HubSpot preferred) Managing professional B2B email communication Supporting email marketing campaigns using Mailchimp Updating website content, including services, case studies, and news Providing sales administration and commercial support to the sales team Managing sales data, reports, and documentation Skills & Experience Experience in Internal Sales, Sales Support, Sales Administration, or Commercial Administration Strong understanding of B2B sales processes and pipelines CRM experience (HubSpot, Zero, Salesforce, or similar) Strong written communication and high attention to detail Confident with Excel, Microsoft Office, email platforms, and CRM systems Highly organised, deadline-driven, and process-focused Why Apply? Full-time, office-based role with stable working hours Supportive team environment Key position supporting commercial and sales growth Opportunity to develop within a professional B2B sales environment

The Opportunity: The role is part of the Retail Performance Intelligence team; our aim is to integrate data-driven insight into our operations to drive highly bespoke and predictive customer service. Knowledge, Skills and Experience: Essential: • Good interpersonal skills with the ability to form and maintain strong relationships both across functions and in Regions and Markets globally., • Experience of delivering results through cross-functional working, • Skilled communicator with the ability to communicate complex concepts, • Project management skills, • Results orientated and organised with the ability to plan and deliver against deadlines and the ability to motivate others to deliver, • Business analytics - knowledge of technologies, techniques and practices to manage complex datasets, analyse trends and summarise key messages and recommendations, • Data visualization - knowledge of the tools and techniques for visualising business insights and information, able to create graphs, tables, images that relay the message clearly to the target audience. Knowledge of key tools such as Tableau. PROFILE: Essential: • Ability to bridge the gap between different technical and business communities with clear and tailored communications to ensure a common understanding., • Demonstrable experience in working with customers to understand their problem statements and being able to simply translate these to delivery teams to cost and deliver against, • Development of customer centric user stories aligned to product features and products, • Excellent attention to details and an eye for Tableau dashboard artistry (use of colour, contrast, page layout, interactivity) and innovative visuals, • Previous experience and knowledge of various data management tools (i.e. Biq Query / EDW), • Project management experience If you are interested and have the skills and experience required Apply Now

About The Role Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? As a Technical Design Authority – UC Voice, you will shape the networking landscape for key customers by defining design direction, conducting design reviews, supporting implementation, and maintaining documented solutions that protect digital assets and ensure system integrity, confidentiality, and availability. Working with suppliers, customers, and MGroup SMEs, you will govern UC Voice architecture, lead technical delivery, manage risks, ensure compliance, and translate requirements into effective strategies. You will drive continuous improvement, create test plans, run PoCs, conduct testing, document standards, deliver training, travel for testing and implementation, and provide reporting to support system performance and security. What you’ll bring? Bachelor’s degree in Computer Science, IT, Unified Communications, or related field; master’s preferred. Minimum 5 years’ CUCM voice experience with design, implementation, architecture, and third‑party call routing support. Certifications such as CCNA, CCNP, or CCIE are desirable. Strong UC Voice skills across IPTrade, Voice Recording, Cisco UC Servers, HP Servers, VMware, CIMC, iLO, Windows, CDR, NAS, and VEEAM. Knowledge of SIP, G711alaw, Cisco CUBE, gateways, and modems. Excellent analytical, communication, and leadership abilities. What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000’s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend – get rewarded for introducing people to us! About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We’re responsible and go further for our people, clients, communities and the planet We’re open and seek new and better ways of exceeding expectations We’re together and as one team; the whole is greater than the sum of the parts We’re ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGROUPT INDSTA #LI-AJ2

The Head of Operations will oversee logistics operations in the UK and US to ensure efficiency and productivity. This role requires strong leadership and operational expertise to drive success in a fast-paced environment. Client Details The company is a well-established organisation within their sector supplying into both retail and ecom channels, with a strong reputation for delivering quality products to its customers. Description As the Head of Operations you will, Oversee and manage all logistics operations across the UK and US to ensure efficient processes and cost-effective practices. The focus will be on warehouse and freight services levels and cost Develop current 3PL relationships and performance, as well as identifying new 3PLs to support the global network Collaborate with various teams to streamline supply chain and inventory management. Monitor and analyse operational data ( WMS & TMS) to identify areas for improvement. Lead and mentor the logistics team to achieve objectives and goals. Manage budgets and resources effectively to achieve financial targets, building investment cases for growth where requiredProfile A successful Head of Operations should have: Proven expertise in the Retail Logistics serving direct to retail as well as ecom channels in the UK and US Strong leadership skills and the ability to manage and motivate teams effectively. Demonstrated experience in developing performance within your teams as well as 3PLs Proven in the use of Supply Chain data (WMS & TMS) to identify opportunities Ability to demonstrate how to build a global logistics networks whilst controlling costs and service A results-driven approach with a focus on continuous improvement.Job Offer Competitive salary between £80,000 and £90,000 per annum

We are currently seeking a Parts Customer Sales Advisor to join the team at our Coventry branch. Benefits include: • Competitive salary dependent on experience., • Holidays from 20 working days plus all bank holidays, increased in line with service., • Monthly and Yearly Sales bonuses available., • Monthly and Yearly Promotional incentives. Key Responsibilities: • Working on the front counter. Answering inbound calls and serving both the retail and trade., • Building long-term rapport with local customers., • Actively promote offers & customer incentives., • Limiting credits and returns by ordering and sending the right parts, first time. We are looking for someone with previous experience working as a parts advisor or other relevant experience within the motor trade. However, if you have a good understanding of cars & the ability to learn, we are happy to train the right candidate. You should be proactive; sales driven and maintain an outstanding level of service. You must have excellent communication & organisational skills while working well in a fast-paced environment. There will also be occasional times you are required to assist in the warehouse either picking or putting away products. Knowledge of the local areas and customer base would be a distinct advantage. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that ‘natural choice’. Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations

Our OEM Client based in Coventry, is searching for an Indirect Buyer to join their team, Inside IR35. This is a 12-month maternity leave cover contract position. Umbrella Pay Rate: £33.56 per hour The Opportunity: Accountable for obtaining goods/services required by the organization including: Indirect Operations (e.g., Office Supplies, Computers, Travel, Maintenance, Machine Parts, etc.) Direct Operations (e.g., Raw Materials and Services for Manufacturing, Production or Construction; Products for Retail, etc.) Procurement processes include: Product/Service Sourcing Supplier Selection Pricing/Terms Negotiation Order Processing Contract Administration Supplier Performance Management May include Strategic Sourcing Level: A Senior Professional (P3) applies advanced knowledge of job area typically obtained through advanced education and work experience. Responsibilities typically include: Managing projects / processes, working independently with limited supervision. Coaching and reviewing the work of lower-level professionals. Problems faced are difficult and sometimes complex. Specialization Match Note: Para-Professional incumbents administer the transactions associated with obtaining goods and services and do not negotiate pricing or terms...

SF Recruitment are recruiting for a 3 month fixed term contract based in Coventry for an Assistant Finance Business Partner This role will be the Single point of contact (SPOC) for the region for finance related questions and work together with management team to support and challenge their daily activities. The role will ensure the timely and accurate capture of financial information/output necessary for effective management decisions, and in compliance with Local GAAP, local statutory laws and accounting standards, corporate policies/procedures and key controls. What you'll do: • Work closely with local stakeholders: Sales (Operations), Finance, External Partners and customers - Validate business cases, deals etc. - Ensure accurate, transparent, consistent, and timely financial records and reporting submissions, in full compliance with IFRS Accounting Standard and other corporate and legal standards - Support the development, rollout, implementation and maintenance of the financial services programs in the region. - Support for the (external & Internal) audits. - Support central business controlling team with forecast and planning. - Monitor and analyse financial data and produce reports to the organization to share business insights and drive decision. - Support the region with improving overall operational performance with Financial Services partners. - Perform product and pricing benchmarking and secure competitiveness of our products - Work closely with partners to provide internal training to the region. - Have a strong relationship with internal departments, such as Finance, Digital, Training, Network Development and IT. - Project Management lead and support on a wide range of finance and company projects. What you'll bring: • Experience in a similar job with a strong understanding of the automotive industry and retail network business. - Experience working within a Global/European organisation combined with an understanding of vehicle sales. - Be a certified Accountant. - Understands the different needs per country in regard to financial services and products. - Team player, willing to support and is capable of working in a very dynamic and changing environment. - Strong data and analytical skills. - Very organised with the ability to multitask and prioritise workload. - Flexible team player, you like collaborating closely with different kinds of people, but you also excel when working alone. - Experience with Salesforce is a benefit - Excellent communication skills, both written and verbal with the ability to work well with a wide range of people. - Fluent in English, any additional European languages or Chinese Mandarin would be a benefit. If you are immediately available with the skills and experience outlined above, please click apply now

Our premium brand Automotive client is currently recruiting for the following role: Senior Analyst - Retailer Performance Intelligence - £34/hr (Inside IR35) - Coventry/Hybrid - 12 Months Job Description: The Business Performance Intelligence function within the Global Customer Care team has enabled a strong data capability model across the organisation to leverage data driven decision making across all aspects of Parts and Accessories Revenue performance and Customer Satisfaction. The role is part of the Retail Performance Intelligence team, our aim is to integrate data-driven insight into our operations to drive highly bespoke and predictive customer service. Key Accountabilities and Responsibilities: - Insight generation. You will have access to a strong pool of information based on the outputs of 1700 retailers worldwide. You will set the way we generate insights from our existing data capabilities in the Retail Performance Intelligence (RPI) team. - In order to be successful in this task, you will possess the ability to combine data from multiple sources to generate new insights, identifying correlations of events / activities to be able to inform future action plans at retailer and market level. - Your colleagues in the RPI team will also benefit from your insight generation capabilities. You will develop intelligence briefs for the team based primarily on our internal Retailer Benchmarking tool. - Customer Retention analytics. You will own the calculation of the retention metric as part of your insight generation responsibilities. Your methodical and collaborative approach combined with attention to detail, will enable you to achieve globally consistency on developing this metric. As we increase the level of intelligence we will receive from transactional data, your objective will be to lead us towards an increasingly insightful way we measure how well we retain our Customers. - Product development. As the RPI Intelligence lead, you play an integral part not only understanding the data insights but also how the users interact with the data generation products. You will have full ownership of the Ideas hopper generated through the feedback from Regions and Markets globally and/or by colleagues across the business. You will be working in close collaboration with 3rd parties & Systems and Data team to ensure on time delivery of agreed hopper items. - Project Management experience is required to ensure a methodical approach towards an on-time delivery of stakeholder requirements, advancement of data capabilities with retail transactional data and facilitation of integration activities to ensure improvements on user journey integrations across the business. - Other tasks: Monitoring, reporting and provision of trends and achievements at market level Key Performance Indicators: - Insight generation. Identification of data-driven insights and opportunities with the aim to drive Revenue and Customer Satisfaction in market and at regional level - Quarterly development of opportunities via the Intelligence tools/funnel to be shared with Retail Performance Intelligence team. - Document and cascade Market feedback for product and intelligence requirements - Identification of intelligence best practice based on results from agreed opportunities and presentation to relevant forums. - Develop roadmap to achieve insight generation based on transactional data. - On time Retention reporting and insight generation enhancement of the metric. - Product ownership. Identification and documentation of opportunities to simplify tools and processes i.e. low performing activities and presentation to relevant forums - Ultimate success measure is P&A revenue and customer satisfaction improvement for identified underperforming Retailers. Knowledge, Skills and Experience: Essential: - Good interpersonal skills with the ability to form and maintain strong relationships both across functions and in Regions and Markets globally. - Experience of delivering results through cross-functional working - Skilled communicator with the ability to communicate complex concepts - Project management skills - Results orientated and organised with the ability to plan and deliver against deadlines and the ability to motivate others to deliver - Business analytics - knowledge of technologies, techniques and practices to manage complex datasets, analyse trends and summarise key messages and recommendations - Data visualization - knowledge of the tools and techniques for visualising business insights and information, able to create graphs, tables, images that relay the message clearly to the target audience. Knowledge of key tools such as Tableau. - Sound understanding of Retailer processes acquired through Automotive or Luxury retail experience - Development of customer centric user stories aligned to product features and products - Excellent attention to details and an eye for Tableau dashboard artistry (use of colour, contrast, page layout, interactivity) and innovative visuals - Previous experience and knowledge of various data management tools (i.e. Biq Query / EDW) Desirable: - Agile delivery background with working knowledge of JIRA Project Management experience - Understanding of predictive profiling. - Working understanding of Tableau, Anaplan, SQL, Google BigQuery - An individual with the ability to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style Additional information: This role is on a contract basis and is Inside IR35. The working pattern is 2 days in the office per week in Coventry. The role is 12 months for maternity cover. The services advertised by Premea Limited for this vacancy are those of an Employment Business. Premea is a specialist IT & Engineering recruitment consultancy representing clients in the UK and internationally within the Automotive, Motorsport and Aerospace sectors

About The Role Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? Responsible for supplier management within the contract and administration tasks, including issuing appropriate contractual notices. The role involves maximizing margin through strong commercial controls and minimizing inefficiencies via effective risk and cost management. You’ll provide essential commercial support to operational project teams and the PMO, ensuring smooth delivery and financial oversight. Duties also include preparing management accounts and reporting, along with any other commercial management activities required to support the contract’s success. What you’ll bring? Responsible for end-to-end commercial management of all projects, supporting operational delivery by driving margin through value maximisation and cost control. Provides key commercial and contractual advice to mitigate risk and support critical reporting. Works collaboratively with Operational Teams and Senior Management. Ideally experienced in telecoms and OEM contracts. Degree qualified or equivalent, with strong communication, prioritisation, and stakeholder management skills. Able to work independently or in teams, with flexibility to adapt to changing priorities. What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000’s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition schemeStandard Additional Benefits: Company car/Car allowance Private Health and Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend – get rewarded for introducing people to us!About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We’re responsible and go further for our people, clients, communities and the planet We’re open and seek new and better ways of exceeding expectations We’re together and as one team; the whole is greater than the sum of the parts We’re ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGROUPT INDREG #LI-AJ2

Our OEM Client based in Whitley, Coventry, is searching for RPI Senior Analyst to join their team, Inside IR35. This is a 12-month maternity leave cover contract position. Umbrella Pay Rate: £34.27 per hour. The Opportunity: The Business Performance Intelligence function within the Global Customer Care team has enabled a strong data capability model across the organisation to leverage data driven decision making across all aspects of Parts and Accessories Revenue performance and Customer Satisfaction. The role is part of the Retail Performance Intelligence team; our aim is to integrate data-driven insight into our operations to drive highly bespoke and predictive customer service. Key Accountabilities and Responsibilities: Insight generation: You will have access to a strong pool of information based on the outputs of 1700 retailers worldwide. You will set the way we generate insights from our existing data capabilities in the Retail Performance Intelligence (RPI) team: In order to be successful in this task, you will possess the ability to combine data from multiple sources to generate new insights, identifying correlations of events / activities to be able to inform future action plans at retailer and market level. Your colleagues in the RPI team will also benefit from your insight generation capabilities. You will develop intelligence briefs for the team based primarily on our internal Retailer Benchmarking tool. Customer Retention Analytics: You will own the calculation of the retention metric as part of your insight generation responsibilities. Your methodical and collaborative approach combined with attention to detail, will enable you to achieve globally consistency on developing this metric. As we increase the level of intelligence we will receive from transactional data, your objective will be to lead us towards an increasingly insightful way we measure how well we retain our customers. Product Development: As the RPI Intelligence lead, you play an integral part not only understanding the data insights but also how the users interact with the data generation products. You will have full ownership of the “Ideas hopper” generated through the feedback from Regions and Markets globally and/or by colleagues across the business. You will be working in close collaboration with TCS & Systems and Data team to ensure on time delivery of agreed hopper items. Project Management experience is required to ensure a methodical approach towards an on-time delivery of stakeholder requirements, advancement of data capabilities with retail transactional data and facilitation of integration activities to ensure improvements on user journey integrations across the business. Other tasks: Monitoring, reporting and provision of trends and achievements at market level. Key Performance Indicators: Insight generation. Identification of data-driven insights and opportunities with the aim to drive Revenue and Customer Satisfaction in market and at regional level Quarterly development of opportunities via the Intelligence tools/funnel to be shared with Retail Performance Intelligence team. Document and cascade Market feedback for product and intelligence requirements Identification of intelligence best practice based on results from agreed opportunities and presentation to relevant forums. Develop roadmap to achieve insight generation based on transactional data. On time Retention reporting and insight generation enhancement of the metric. Product ownership. Identification and documentation of opportunities to simplify tools and processes i.e. low performing activities and presentation to relevant forums Ultimate success measure is P&A revenue and customer satisfaction improvement for identified underperforming Retailers. Key Interactions: The wider BPI and R&L teams, including close cooperation with the Systems and Data team. Regional and Market P&A Commercial colleagues. GCS Finance. Digital. TCS. Market team members. Essential Skills, Knowledge and Experience Required: Good interpersonal skills with the ability to form and maintain strong relationships both across functions and in Regions and Markets globally. Experience of delivering results through cross-functional working. Skilled communicator with the ability to communicate complex concepts. Project management skills. Results orientated and organised with the ability to plan and deliver against deadlines and the ability to motivate others to deliver. Business analytics - knowledge of technologies, techniques and practices to manage complex datasets, analyse trends and summarise key messages and recommendations. Data visualization - knowledge of the tools and techniques for visualising business insights and information, able to create graphs, tables, images that relay the message clearly to the target audience. Knowledge of key tools such as Tableau. Desirable Skills, Knowledge and Experience: Sound understanding of Retailer processes acquired through Automotive or Luxury retail experience. Essential Personal Profile Required: Ability to bridge the gap between different technical and business communities with clear and tailored communications to ensure a common understanding. Demonstrable experience in working with customers to understand their problem statements and being able to simply translate these to delivery teams to cost and deliver against. Development of customer centric user stories aligned to product features and products Excellent attention to details and an eye for Tableau dashboard artistry (use of colour, contrast, page layout, interactivity) and innovative visuals. Previous experience and knowledge of various data management tools (i.e. Biq Query / EDW). Project management experience. Desirable Personal Profile: Agile delivery background with working knowledge of JIRA Project Management experience. Understanding of predictive profiling. Working understanding of Tableau, Anaplan, SQL, Google BigQuery. An individual with the ability to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style. TPBN1_UKTJ

About The Role Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? We welcome UK-wide applications. Your contract will be tied to a local M Group office. However, this role will require occasional travels to Customer Locations and Telecom Division depots but will be based out of M Group’s Coventry office What will you be doing? M Group are looking for a Senior Project Manager to be part of our Project Management Team in the UK, working across a range of projects for our customer, National Grid. Reporting into the Head of Delivery, your role will be day to day management of our internal project resources & suppliers responsible for delivering both activities and ensuring that all aspects of the project are running to the timescales agreed. What you’ll bring? Responsible for driving project delivery to meet milestones across all areas, ensuring quality and health & safety standards. Reports progress against targets, chairs meetings with customers and supply chain, and builds strong internal and external relationships. Supports customers, field engineers, and project teams. Required competencies include excellent organisational and communication skills, telecoms knowledge, leadership, ISO experience, and flexibility. Key skills: project/programme management, commercial acumen, Microsoft Office proficiency. Personal traits: customer focus, integrity, safety-first mindset, and team empowerment. What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. · Matched or contributory pension scheme · Online GP service, 24 hours a day, 365 days a year · Employee assistance programme · My Rewards portal, access to 1000’s of retail discounts · Life assurance · Cycle to work, salary finance and give as you earn schemes · Enhanced maternity, paternity leave and adoption leave · Reward and recognition scheme In addition, this role offers; Company car or car allowance Private Heath care single cover Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend – get rewarded for introducing people to us!About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. · We’re responsible and go further for our people, clients, communities and the planet · We’re open and seek new and better ways of exceeding expectations · We’re together and as one team; the whole is greater than the sum of the parts · We’re ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGROUPT INDSTA

About The Role Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? In this role, youll be responsible for producing high-level solution overviews, technical responses, scopes and deliverables, as well as pricing proposals to implement operational telecom solutions for our clients. Youll work collaboratively with client stakeholders, third-party partners, and internal Subject Matter Experts (SMEs) to evaluate requirements and develop detailed, accurate technical responses that meet business needs. Although the role is predominantly remote, there will be times when on-site work is necessary. This includes attending client meetings, taking part in collaborative workshops, site surveys and participating in team meetings or other face-to-face engagements primarily in the West Midlands. What will you be doing? Youll be responsible for capturing and interpreting customer requirements and translating them into effective technical solutions. You will propose solutions that are scalable, repeatable, and make use of existing portfolio services wherever possible to maximize efficiency and consistency. You will also support quality assurance by promoting standardized design and implementation methodologies, ensuring that all solutions meet the highest standards of quality and reliability. Additionally, you will gather and prepare information for high-level technical and commercial submissions as part of pre-sales activities This includes preparing bills of materials, breaking down professional services requirements, and addressing other contractual obligations to deliver comprehensive and accurate proposals. What youll bring: Youll bring proven pre-sales experience within a telecoms network environment, including creating high-level design overviews and demonstrating a strong understanding of both operations and implementation. Well rely on you to maintain a working knowledge of technologies used across customer estates and stay up to date with the wider telecoms industry, so you can clearly articulate the business benefits of proposed solutions. Youll be knowledgeable in network architecture and infrastructure, covering both LAN and WAN. Youll have a solid understanding of the concepts of LAN & WAN networking protocols and technologies, including switching, routing, and security. Well expect you to produce professional, well-structured documentation that is clear, concise, and explicit in its content. An understanding of Data Centre environments, with specific knowledge of application data flowhow data moves between servers, networks, storage, and application tiers, and the dependencies that influence performance, security, and availability would be beneficial but not essential. Previous experience working within a Critical National Infrastructure (CNI) environment would be highly advantageous. Eligible for, or already in possession of, security clearance. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Discretionary bonus scheme . 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding #MGroupT INDNAT TPBN1_UKTJ

Our OEM Client based in Whitley, Coventry, is searching for RPI Senior Analyst to join their team, Inside IR35. This is a 12-month maternity leave cover contract position. Umbrella Pay Rate: £34.27 per hour. The Opportunity: The Business Performance Intelligence function within the Global Customer Care team has enabled a strong data capability model across the organisation to leverage data driven decision making across all aspects of Parts and Accessories Revenue performance and Customer Satisfaction. The role is part of the Retail Performance Intelligence team; our aim is to integrate data-driven insight into our operations to drive highly bespoke and predictive customer service. Key Accountabilities and Responsibilities: Insight generation: You will have access to a strong pool of information based on the outputs of 1700 retailers worldwide. You will set the way we generate insights from our existing data capabilities in the Retail Performance Intelligence (RPI) team: In order to be successful in this task, you will possess the ability to combine data from multiple sources to generate new insights, identifying correlations of events / activities to be able to inform future action plans at retailer and market level. Your colleagues in the RPI team will also benefit from your insight generation capabilities. You will develop intelligence briefs for the team based primarily on our internal Retailer Benchmarking tool. Customer Retention Analytics: You will own the calculation of the retention metric as part of your insight generation responsibilities. Your methodical and collaborative approach combined with attention to detail, will enable you to achieve globally consistency on developing this metric. As we increase the level of intelligence we will receive from transactional data, your objective will be to lead us towards an increasingly insightful way we measure how well we retain our customers. Product Development: As the RPI Intelligence lead, you play an integral part not only understanding the data insights but also how the users interact with the data generation products. You will have full ownership of the “Ideas hopper” generated through the feedback from Regions and Markets globally and/or by colleagues across the business. You will be working in close collaboration with TCS & Systems and Data team to ensure on time delivery of agreed hopper items. Project Management experience is required to ensure a methodical approach towards an on-time delivery of stakeholder requirements, advancement of data capabilities with retail transactional data and facilitation of integration activities to ensure improvements on user journey integrations across the business. Other tasks: Monitoring, reporting and provision of trends and achievements at market level. Key Performance Indicators: Insight generation. Identification of data-driven insights and opportunities with the aim to drive Revenue and Customer Satisfaction in market and at regional level Quarterly development of opportunities via the Intelligence tools/funnel to be shared with Retail Performance Intelligence team. Document and cascade Market feedback for product and intelligence requirements Identification of intelligence best practice based on results from agreed opportunities and presentation to relevant forums. Develop roadmap to achieve insight generation based on transactional data. On time Retention reporting and insight generation enhancement of the metric. Product ownership. Identification and documentation of opportunities to simplify tools and processes i.e. low performing activities and presentation to relevant forums Ultimate success measure is P&A revenue and customer satisfaction improvement for identified underperforming Retailers. Key Interactions: The wider BPI and R&L teams, including close cooperation with the Systems and Data team. Regional and Market P&A Commercial colleagues. GCS Finance. Digital. TCS. Market team members. Essential Skills, Knowledge and Experience Required: Good interpersonal skills with the ability to form and maintain strong relationships both across functions and in Regions and Markets globally. Experience of delivering results through cross-functional working. Skilled communicator with the ability to communicate complex concepts. Project management skills. Results orientated and organised with the ability to plan and deliver against deadlines and the ability to motivate others to deliver. Business analytics - knowledge of technologies, techniques and practices to manage complex datasets, analyse trends and summarise key messages and recommendations. Data visualization - knowledge of the tools and techniques for visualising business insights and information, able to create graphs, tables, images that relay the message clearly to the target audience. Knowledge of key tools such as Tableau. Desirable Skills, Knowledge and Experience: Sound understanding of Retailer processes acquired through Automotive or Luxury retail experience. Essential Personal Profile Required: Ability to bridge the gap between different technical and business communities with clear and tailored communications to ensure a common understanding. Demonstrable experience in working with customers to understand their problem statements and being able to simply translate these to delivery teams to cost and deliver against. Development of customer centric user stories aligned to product features and products Excellent attention to details and an eye for Tableau dashboard artistry (use of colour, contrast, page layout, interactivity) and innovative visuals. Previous experience and knowledge of various data management tools (i.e. Biq Query / EDW). Project management experience. Desirable Personal Profile: Agile delivery background with working knowledge of JIRA Project Management experience. Understanding of predictive profiling. Working understanding of Tableau, Anaplan, SQL, Google BigQuery. An individual with the ability to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? As a Technical Design Authority UC Voice, you will shape the networking landscape for key customers by defining design direction, conducting design reviews, supporting implementation, and maintaining documented solutions that protect digital assets and ensure system integrity, confidentiality, and availability. Working with suppliers, customers, and MGroup SMEs, you will govern UC Voice architecture, lead technical delivery, manage risks, ensure compliance, and translate requirements into effective strategies. You will drive continuous improvement, create test plans, run PoCs, conduct testing, document standards, deliver training, travel for testing and implementation, and provide reporting to support system performance and security. What youll bring? Bachelors degree in Computer Science, IT, Unified Communications, or related field; masters preferred. Minimum 5 years CUCM voice experience with design, implementation, architecture, and third-party call routing support. Certifications such as CCNA, CCNP, or CCIE are desirable. Strong UC Voice skills across IPTrade, Voice Recording, Cisco UC Servers, HP Servers, VMware, CIMC, iLO, Windows, CDR, NAS, and VEEAM. Knowledge of SIP, G711alaw, Cisco CUBE, gateways, and modems. Excellent analytical, communication, and leadership abilities. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGROUPTINDSTA #LI-AJ2 TPBN1_UKTJ

About The Role Where will you be working? At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? In this role, you’ll be responsible for producing high-level solution overviews, technical responses, scopes and deliverables, as well as pricing proposals to implement operational telecom solutions for our clients. You’ll work collaboratively with client stakeholders, third-party partners, and internal Subject Matter Experts (SMEs) to evaluate requirements and develop detailed, accurate technical responses that meet business needs. Although the role is predominantly remote, there will be times when on‑site work is necessary. This includes attending client meetings, taking part in collaborative workshops, site surveys and participating in team meetings or other face‑to‑face engagements primarily in the West Midlands. What will you be doing? You’ll be responsible for capturing and interpreting customer requirements and translating them into effective technical solutions. You will propose solutions that are scalable, repeatable, and make use of existing portfolio services wherever possible to maximize efficiency and consistency. You will also support quality assurance by promoting standardized design and implementation methodologies, ensuring that all solutions meet the highest standards of quality and reliability. Additionally, you will gather and prepare information for high‑level technical and commercial submissions as part of pre‑sales activities This includes preparing bills of materials, breaking down professional services requirements, and addressing other contractual obligations to deliver comprehensive and accurate proposals. What you’ll bring: You’ll bring proven pre-sales experience within a telecoms network environment, including creating high‑level design overviews and demonstrating a strong understanding of both operations and implementation. We’ll rely on you to maintain a working knowledge of technologies used across customer estates and stay up to date with the wider telecoms industry, so you can clearly articulate the business benefits of proposed solutions. You’ll be knowledgeable in network architecture and infrastructure, covering both LAN and WAN. You’ll have a solid understanding of the concepts of LAN & WAN networking protocols and technologies, including switching, routing, and security. We’ll expect you to produce professional, well-structured documentation that is clear, concise, and explicit in its content. An understanding of Data Centre environments, with specific knowledge of application data flow—how data moves between servers, networks, storage, and application tiers, and the dependencies that influence performance, security, and availability would be beneficial but not essential. Previous experience working within a Critical National Infrastructure (CNI) environment would be highly advantageous. Eligible for, or already in possession of, security clearance. What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000’s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Discretionary bonus scheme . 25 days annual leave plus bank holidays Recommend a friend – get rewarded for introducing people to us! About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We’re responsible and go further for our people, clients, communities and the planet We’re open and seek new and better ways of exceeding expectations We’re together and as one team; the whole is greater than the sum of the parts We’re ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding #MGroupT INDNAT

THROUGH LEADERSHIP OF STORE COMMUNICATIONS, OPERATIONAL PROCESSES, REPORTING FRAMEWORKS, AND FIELD SUPPORT INITIATIVES, THE RETAIL OPERATIONS MANAGER ENABLES HIGH-PERFORMING RETAIL ENVIRONMENTS AND SUPPORTS SUSTAINABLE GROWTH FOR ALL BRANDS WITHIN THE CLUSTER. To monitor retail and sell through on n

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