Are you a business? Hire evening customer service candidates in London
Here are a few of the reasons why the Bright & Beautiful team of Domestic Cleaners (HouseKeepers) love working for us! · Holiday pay · Family friendly hours · No evenings! · Full training · Company uniform · Full employment contract · Supportive team and great managers Due to our continued success, we are proud to announce the expansion of our team of Domestic Cleaners. We are recruiting for part time positions covering Walthamstow, Waltham Forest, Leyton, Wanstead, South Woodford and surrounding. We are looking for individuals who would be available Monday - Friday between 9:30/10am to 2:00/2:30pm, we are flexible with the working hours we can offer. Could this be the ideal role for me? At Bright & Beautiful, we promote a fantastic team working environment so when you join our team you will truly become part of the family. We pride ourselves on our meticulous standards and have a real dedication to providing a professional service. If you have an affinity to our values, this could be the ideal role for you. As a Domestic Cleaner, you will require the following skills and experience: · A keen eye for detail · Meticulous standards · A positive and courteous attitude · An energetic and efficient approach to work · Be a great people person We are looking to speak to drivers, care home team, housekeepers and candidates with waiting on and customer service experience. Our Business Bright & Beautiful is an award-winning concept in domestic cleaning services, providing eco-friendly cleaning, tidying, laundry and ironing; with the highest standards of security and service! Our Domestic Cleaners are the face of our business and are experts at providing tailored housekeeping solutions. If you want to contribute to our award-winning business, we would love to hear from you. Please note: All individuals will be required to complete a DBS check before starting employment. Payment is monthly via BACs NOT cash in hand.
Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements: - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.
About Us: Louche Soho is a vibrant, stylish bar in the heart of Soho, known for its exceptional cocktails, live music, and lively atmosphere. We are currently in search of a motivated and dependable Food Runner to become a member of our team. The Food Runner is essential in facilitating the seamless and effective delivery of food from the kitchen to our customers. The ideal candidate will possess a strong attention to detail, exceptional communication skills, and a dedication to delivering outstanding customer service. If you have a passion for delivering excellent service and love being part of a fast-paced, energetic environment, we want to hear from you! Key Responsibilities: - Deliver food orders from the kitchen to guests' tables in a timely and accurate manner. - Ensure food is presented to guests in an appealing and professional manner, adhering to restaurant standards. - Communicate with waiters and kitchen staff to ensure accurate order fulfillment and timing. - Maintain food safety and hygiene standards, ensuring food is delivered fresh and at the correct temperature. - Coordinate with the kitchen team and front-of-house staff to facilitate a seamless dining experience. - Work with speed and attention to detail during busy periods - Assist in setting up and closing down the venue, ensuring everything runs smoothly - Be a team player, always willing to lend a hand when needed What We’re Looking For: - Experience in hospitality or customer service is preferred, but not essential - A friendly, outgoing personality and great communication skills - Ability to work in a fast-paced environment and remain calm under pressure - Strong team spirit with a "can-do" attitude - Willingness to work evenings, weekends, and late nights - A passion for delivering exceptional customer service What We Offer: - Competitive pay - Opportunities for progression within the company - Training and development to help you grow in your role - A fun, vibrant work environment in one of Soho’s best venues - Staff discounts and perks If you’re passionate about hospitality and looking for a new challenge, apply today and join our Louche Soho family!
Are you an experienced and passionate leader in the hospitality industry? FIGO a celebrated Italian restaurant known for its authentic cuisine and exceptional service are looking for a talented Restaurant Manager to join our team. Key Responsibilities: Oversee daily restaurant operations to ensure smooth and efficient service. Lead, train, and motivate staff to deliver outstanding customer experiences. Ensure compliance with health and safety regulations. Address customer inquiries and resolve any issues to maintain high satisfaction levels. Develop and implement strategies to improve guest services and restaurant profitability. Requirements: At least 3 years of experience in a similar role within the hospitality industry. Proven track record of delivering excellent customer service. Strong leadership and team management skills. Exceptional communication and problem-solving abilities. Ability to thrive in a fast-paced environment and handle high-pressure situations. Flexibility to work evenings, weekends, and holidays. A passion for Italian cuisine and culture is a plus. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant and dynamic environment. Career growth and development opportunities. Be part of a team dedicated to excellence and creating unforgettable dining experiences. If you are a motivated and enthusiastic professional with a love for hospitality, we would love to hear from you!
Job Description: We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! ** Key Responsibilities:** ** Leadership & Team Management:** - Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. ** Sales & Financial Performance:** - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Shift Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: Competitive hourly rate: £14.00 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Recognition programmes such as “Champion of the Month.” Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Hourly rate: £14.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Please note that this job do not provide VISA SPONSORSHIP. Job Description: We are seeking an experienced waiter/waitress to join our dynamic team, passionate about italian cuisine! As a key member of our front-of-house staff, you will play a crucial role in delivering exceptional dining experiences to our valued guests. The ideal candidate will have a passion for hospitality, a strong work ethic, and a proven track record of providing outstanding customer service in a fast-paced environment. FULL TIME Responsibilities: Greet and seat guests promptly with a friendly and welcoming demeanour. Take accurate food and beverage orders and relay them to the kitchen and bar. Serve food and beverages promptly and efficiently, ensuring accuracy and presentation. Anticipate and fulfil guests' needs, providing recommendations and answering questions about menu items. Maintain cleanliness and organization of dining areas, including tables, chairs, and service stations. Collaborate effectively with kitchen and bar staff to ensure smooth service flow. Handle guest inquiries, complaints, and feedback professionally and tactfully, striving to resolve issues to their satisfaction. Upsell menu items and promote specials to enhance guest experience and maximize revenue. Requirements: Proven experience as a waiter/waitress in a high-volume restaurant or hospitality setting. Strong knowledge of food and beverage offerings, including wine and cocktail selections. Excellent communication and interpersonal skills, with the ability to interact positively with guests and colleagues. Ability to multitask and prioritize tasks effectively in a fast-paced environment. Attention to detail and a commitment to delivering impeccable service. Flexibility to work evenings, weekends, and holidays as required Work under pressure
Bartender - FOWL Restaurant! Schedule - Full-time Salary - Up to £15 per hour dependent on Experience. About FOWL - A beak-to-feet chicken restaurant brought to you by the Fallow team, in collaboration with an epic line-up of foodie icons. Join us in celebrating the nation’s favourite bird through our beak-to-feet menu concept. Focusing on long-life and pasture-raised chicken from the Ethical Butcher and Rare Breed Meats, we have regularly changed menu collaborations to maintain a dynamic and exciting menu. About you - Personality is a big thing for us! We are looking for passionate individuals that thrive in a unpretentious environment. -Proven experience as a Bartender in a quality restaurant or Bar. ·Exceptional communication skills. ·Strong verbal and written communication skills, fluency in English. ·Ability to work in a multi-functional, fast-paced environment and create solutions in a high-pressure environment. ·Strong customer service skills and a passion for delivering exceptional experiences for our guests. ·Ability to work a combination of mornings and evenings including weekends and public holidays.
Title: Now Hiring Waiter Staff! Are you passionate about customer service and a team player? Join our dynamic team as a Waiter/Waitress! We are seeking dedicated individuals to join our restaurant as wait staff. If you have a positive attitude, excellent communication skills, and enjoy providing exceptional service, we want to hear from you. Job Responsibilities: - Greet and seat guests in a friendly manner - Take food and beverage orders accurately - Serve food and drinks promptly and efficiently - Maintain cleanliness and organization of the dining area Requirements: - Previous experience in a similar role preferred - Excellent customer service skills - Ability to work in a fast-paced environment - Strong communication skills - Availability to work flexible hours, including weekends and evenings Benefits: - Flexible scheduling - Positive and supportive work environment Join our team and be part of an exciting and rewarding environment. To apply, please send your CV. We look forward to meeting you! ---
Job Overview: We are seeking a highly motivated and experienced Assistant General Manager who will act as the General Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Act as the General Manager, overseeing all aspects of daily operations, including inventory management and health & safety compliance. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Monitor financial performance, assisting in budget management, cost control, and financial reporting. Collaborate on marketing efforts, driving traffic and sales, and building relationships with local businesses. Experience: 3-5 years of management experience in a high-volume restaurant or hospitality environment. Proven leadership experience with a strong track record of managing large teams. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Financial acumen, with experience in budget management and cost control. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary: £OTE 60k+ (inc service charge) plus performance related bonus scheme Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Pay: £55,000.00-£60,000.00 per year Benefits: Company pension Discounted or free food Employee discount
About Us: The Golden Anchor is a well-loved gastro pub located in the heart of Nunhead, blending the warm, vibrant flavors of the Caribbean with classic British pub culture. We pride ourselves on delivering exceptional food and drink in a welcoming, community-focused atmosphere. Our rich heritage and connection to Caribbean traditions make us a unique spot for both locals and visitors, offering a dynamic and lively environment. Role Overview: We are seeking enthusiastic and personable Front of House Team Members to join our Golden Anchor family. As a key representative of our pub, you will be the first point of contact for our guests, ensuring they feel welcomed and looked after from the moment they walk in. If you have a passion for great food, drinks, and service with a Caribbean twist, this is the role for you! Key Responsibilities: • Customer Service: Greet guests with a warm and friendly demeanor, ensuring they feel at home. • Taking Orders: Efficiently take food and drink orders, providing recommendations and insights into our Caribbean-inspired menu. • Service Excellence: Deliver food and drinks to tables, ensuring the highest standards of service at all times. • Bar Support: Assist behind the bar as needed, serving drinks and engaging with customers in a lively and professional manner. • Maintain Cleanliness: Ensure the front of house area is always clean, tidy, and welcoming for guests. • Problem Solving: Address customer queries and issues promptly, ensuring satisfaction and a memorable experience. • Teamwork: Work closely with the kitchen and bar staff to ensure smooth operation and communication across all areas of service. • Knowledge Sharing: Stay informed about the pub’s menu, including Caribbean-inspired dishes and drinks, to confidently recommend and explain options to guests. What We’re Looking For: • Previous experience in a similar role (pubs, restaurants, or bars) is preferred but not essential. • A friendly, outgoing personality with strong communication skills. • Ability to work well under pressure in a fast-paced environment. • A passion for Caribbean culture, cuisine, and providing excellent customer service. • Strong teamwork skills and the willingness to support colleagues across all areas of the pub. • Flexibility to work evenings, weekends, and public holidays as needed. What We Offer: • A fun, dynamic, and inclusive work environment in a beloved local pub. • Opportunities for growth and development within the team. • Competitive pay and tips. • Staff discounts on food and drink. • Being part of a pub with a rich Caribbean heritage and a great local community. - None contributory pension scheme. If you’re excited about creating memorable experiences for our guests and working in a pub that brings Caribbean warmth and flavor to Nunhead, we’d love to hear from you! The Golden Anchor 23 Evelina Rd, Nunhead, London SE15 2DX
We are looking for experienced full-time Waiters/ Waitresses, who can always put a smile on customers' faces and love working with fresh, wholesome produce. At Granger & Co we are different here's what we give our staff: - Exceptional Monthly incentives - Training with our suppliers and our fantastic People Development Manager – offering both support and guidance - An extra day of holiday for every year of service after two years of working with the company - A real work-life balance – healthy minds & healthy hearts! - English courses provided – we support everyone - All meals are included when you are at work, which are fresh and wholesome - 50% staff discount for you to use within all five of our excellent restaurants Experienced wait staff are what we’re gunning for but we also value: - Natural talent – we want people-people - An inspiring waiter or waitress who raises the bar in customer service - A passionate approachable individual Across all five of our restaurants we demonstrate a family approach to nurturing our staff and wanting to see them progress and succeed in our business. We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team. We cannot wait to meet you!
About Us: The Golden Anchor is a vibrant gastro pub in Nunhead, known for its unique blend of classic British pub fare and authentic Caribbean flavors. With deep roots in the local community and a welcoming atmosphere, we’ve built a reputation for excellent food, drinks, and service. Our pub is a lively hub where Caribbean culture meets traditional British hospitality, creating a warm and exciting environment for both guests and staff. Role Overview: We are looking for a motivated and experienced Supervisor/Assistant Manager to join The Golden Anchor team. In this role, you will support the General Manager in overseeing day-to-day operations, ensuring the smooth running of the pub while maintaining our high standards of customer service. You’ll lead the front-of-house team, manage shifts, and play a key role in creating a friendly and efficient atmosphere. If you have leadership experience in the hospitality industry and a passion for delivering memorable guest experiences, we’d love to hear from you. Key Responsibilities: • Leadership & Team Management: Supervise and support the front-of-house staff, ensuring they provide excellent customer service and work efficiently. • Shift Management: Oversee the running of shifts, ensuring smooth operations and addressing any issues promptly to maintain a positive guest experience. • Customer Engagement: Be the face of The Golden Anchor, greeting and interacting with customers, addressing any concerns, and ensuring they leave satisfied. • Training & Development: Assist in training new team members and providing ongoing support to ensure the team is knowledgeable and confident in their roles. • Stock & Inventory: Assist with managing stock levels, ordering supplies, and controlling waste, ensuring the bar and kitchen are always fully equipped. Health & Safety Compliance: Ensure all health, safety, and hygiene regulations are followed and that the pub is a clean and safe environment for both staff and guests. • Financial Responsibilities: Assist with cash handling, daily reconciliation, and other financial duties as required by the General Manager. • Event Support: Help coordinate and oversee pub events, including live music nights and special Caribbean-themed occasions, to ensure they run smoothly and enhance the guest experience. • Stand-In for Management: Step in to manage the pub in the absence of the General Manager, ensuring continuity of service and operations. What We’re Looking For: • Previous experience in a supervisory or assistant manager role in a pub, restaurant, or bar. • A strong understanding of the hospitality industry, with excellent customer service skills. • Passion for Caribbean culture and cuisine, with a genuine interest in sharing that with our guests. • Leadership qualities with the ability to motivate and manage a team effectively. • Ability to work well under pressure and in a fast-paced environment. • Strong organizational skills and attention to detail. • Flexible and reliable, able to work evenings, weekends, and public holidays as needed. • Excellent communication skills and a customer-focused attitude. What We Offer: • Competitive salary and opportunities for career progression within The Golden Anchor. • A supportive, friendly work environment in a pub that values both its Caribbean heritage and local community. • Staff discounts on food and drink. • Opportunities to develop your skills and gain further management experience. • The chance to work in a pub known for its vibrant culture, great food, and welcoming atmosphere. If you’re an experienced supervisor or assistant manager looking for an exciting role in a pub with Caribbean flair, we’d love to hear from you!
Are you passionate about mixology and whiskey and eager to start your journey behind the bar? Join our team at Odyssey bar, a rustic vintage lounge bar and casual dining hotspot. We are on the hunt for a Junior Bartender to bring their enthusiasm, creativity, and great customer service skills to our intimate, moody atmosphere. What You'll Do: •Assist in crafting classic and signature cocktails. •Provide excellent service to guests, ensuring a memorable experience. •Stock and prepare the bar area with essential supplies. •Learn and master whiskey varieties to complement our curated collection. •Maintain cleanliness and adhere to health safety standards. What We're Looking For: •A passion for bartending and eagerness to learn. •Previous experience is a bonus but not required—training provided! •Great communication and teamwork skills. •Availability to work evenings and weekends. •A positive attitude and a knack for creating a welcoming vibe. What We Offer: •Hands-on training from experienced bartenders. •Competitive pay with tips and growth opportunities. •A chance to work in a stylish, vintage setting with a friendly team. •Discounts on food and beverages. Start your bartending journey with us!
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Assistant Manager! YOUR MISSION: - You will be part of a BIG MAMMA Bar team! - You will be managing the daily operations of the bar alongside the Bar Manager. - You will delegate tasks, coach and support the team, run services, lead briefings, onboard new team members, train the team and more! - You will participate in monthly inventory, assist with ordering and implement seasonal menu changes. - You will maintain health and safety standards and maintain cleanliness and organisation behind the bar. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, communication and leadership skills - Expert bar knowledge including classic cocktails - Previous experience as a bar supervisor/assistant bar manager in a fast paced environment - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Regular training & growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to £17.94 / hour
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Assistant Manager! YOUR MISSION: You will be part of a BIG MAMMA Bar team! You will be managing the daily operations of the bar alongside the Bar Manager. You will delegate tasks, coach and support the team, run services, lead briefings, onboard new team members, train the team and more! You will participate in monthly inventory, assist with ordering and implement seasonal menu changes. You will maintain health and safety standards and maintain cleanliness and organisation behind the bar. You will spread magic and make our customers live the best moment of their day! You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: Big Smile and passion for Italian food! Great energy, proactive attitude and team spirit Excellent customer service, communication and leadership skills Expert bar knowledge including classic cocktails Previous experience as a bar supervisor/assistant bar manager in a fast paced environment Flexible availability, including weekends and evenings OUR OFFER: Permanent, full-time position 5 days working week with 2 consecutive days off Tasty staff food served family style 15% Employee discount in all of our restaurants £500 referral bonus when you refer a friend Employee of the Month award Open Up - free, confidential mental health and wellness support Regular training & growth opportunities Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to £17.94 / hour
Join Our Bar Team! Are you passionate about creating a great experience for guests? Do you thrive in a fast-paced, dynamic environment? We're looking for an enthusiastic and hardworking Bar Team Member to join our team! Key Responsibilities: Provide exceptional customer service to guests at the bar Mix and serve drinks, maintaining high standards of quality and presentation Ensure the bar area is clean, organized, and fully stocked Handle cash and card payments accurately Maintain a friendly, positive, and professional attitude at all times Assist with opening and closing duties as required What We’re Looking For: Previous bar or hospitality experience is preferred but not required Ability to work efficiently under pressure Excellent communication and teamwork skills A passion for delivering exceptional customer service Flexibility to work evenings, weekends, and holidays Why Join Us? Competitive pay + tips Fun and supportive team environment Opportunities for growth and development within the company If you're ready to bring your energy and enthusiasm to our team, apply today!
Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Hertford is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.
Are you a bartender who can mix a mean martini, muddle a magical mojito and cure a hangover with a brilliant Bloody Mary? Then you are the perfect bartender for Granger & Co. and you need apply to work with us. At Granger & Co we are different. So what do we give our superb bartenders: - Exceptional Monthly incentives - Opportunities to complete your WSET– offering both support and guidance - An extra day of holiday for every year of service after two years of working with the company - A real work-life balance – healthy minds & healthy hearts! - English courses provided – we support everyone - All meals are included when you are at work, which are fresh and wholesome - 50% staff discount for you to use within all five of our excellent restaurants Experienced bartender's are what we’re gunning for but we also value: - Natural talent – we want people-people - An inspiring bartender who raises the bar in customer service - A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants we demonstrate a family approach to nurturing our bartenders and wanting to see them progress and succeed in our business. About Granger & Co. Over 25 years ago, in a sunny little corner cafe in Sydney, the global phenomenon of avocado toast and ricotta hotcakes first began. Self-taught Aussie cook Bill Granger opened his first ever café serving simple fresh flavours and light, healthy plates. Bill quickly earned himself a reputation for his original approach to dining - communal tables and lazy weekend breakfasts. He was declared by the New York Times as “the egg master of Sydney". Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team. We cannot wait to meet you!
Location: High Holborn, London (Outside Chancery Lane Station) Company: Brew Garden Job Type: Full-Time, Permanent Salary: Competitive, based on experience Working Hours: Varied shifts, including weekends and evenings About Us: Brew Garden is a vibrant and versatile venue located in the heart of High Holborn, just outside Chancery Lane Station. By day, we serve as a specialty café offering expertly crafted coffee and a welcoming atmosphere. In the evening, we transform into a sophisticated wine bar, providing a curated selection of wines and small plates. Our mission is to deliver exceptional experiences to our guests, whether they're stopping by for a morning coffee or an evening glass of wine. Job Description: We are seeking an experienced and passionate Café & Wine Bar Supervisor to join our dynamic team. The ideal candidate will have a strong background in both coffee and wine service, with the ability to lead a team and maintain high standards of customer service throughout the day and into the evening. Key Responsibilities: Daytime Café Operations: Oversee daily café operations, ensuring the consistent delivery of high-quality coffee and food offerings. Prepare and serve specialty coffee drinks with expertise, including espresso-based beverages, pour-overs, and more. Train and mentor baristas, ensuring consistency in coffee preparation and service. Manage inventory and ordering for coffee and café-related supplies. Evening Wine Bar Operations: Lead the transition from café to wine bar, ensuring a smooth shift in atmosphere and service style. Provide expert guidance on our wine selection, offering recommendations and ensuring a memorable experience for guests. Supervise evening staff, including bartenders and servers, to maintain excellent service standards. Assist in curating and updating the wine list in collaboration with the management team. Team Leadership: Lead by example, offering hands-on support across all areas of the business. Conduct regular team meetings, providing feedback and fostering a positive work environment. Handle customer inquiries, complaints, and feedback with professionalism and a focus on resolution. Administrative Duties: Assist in scheduling staff and managing timekeeping. Monitor and report on daily sales, working with the management team to achieve financial targets. Ensure compliance with health and safety regulations, including food hygiene standards. Qualifications: Proven experience as a supervisor or senior barista in a café environment, with knowledge of specialty coffee. Strong wine knowledge, with previous experience in a wine bar or similar setting preferred. Exceptional customer service skills, with a passion for hospitality. Ability to work efficiently in a fast-paced environment and manage multiple tasks. Strong leadership skills with the ability to motivate and develop a team. Flexible availability, including evenings and weekends. Benefits: Competitive salary and tips. Opportunities for professional development and training in both coffee and wine. Staff discounts on food, coffee, and wine. A supportive and vibrant work environment in the heart of High Holborn, London. How to Apply: Interested candidates should submit their CV and a cover letter detailing their relevant experience and why they would be a great fit for Brew Garden.
Job Opportunity: Full-Time Staff for PlayStation Gaming Café Are you passionate about gaming and delivering excellent customer experiences? Join our team at D1 Gaming Zone ! Position: Full-Time Staff Member Location: NW10 7XR Availability: 4-5 days a week, including weekends What We’re Looking For: We’re searching for a reliable, enthusiastic individual with a background in customer service or hospitality. If you love working with people, creating a welcoming atmosphere, and have an interest in gaming, this role is perfect for you! Responsibilities Include: • Greeting customers with a smile as soon as they enter the venue, making them feel welcome. • Assisting guests with PlayStation setups and ensuring they have a great gaming experience. • Providing friendly and professional customer service. • Regularly checking on customers every few minutes to see if they need anything or want to place an order. • Operating the till/bar to take payments accurately. • Preparing light snacks such as sandwiches and serving hot drinks. • Maintaining a clean, organised, and safe environment at all times. • Handling basic operations, including booking, inquiries, and light troubleshooting. What We Offer: • A fun and engaging work environment. • Competitive pay. • Wages are paid weekly, so you get paid sooner! • Flexible scheduling, with evening shifts from 7 PM to 3 AM. • Monthly free use of our private VIP room for up to 10 people, so you can bring family or friends for a gaming night on us! • A weekly cash bonus for the best-performing staff member. If you’re ready to be part of an exciting team and create memorable experiences for our guests, we’d love to hear from you! Let’s level up together!
Overview The Counter Soho is looking for an experienced and dynamic Assistant General Manager to join our leadership team. Located on Kingly Street, near the bustling Carnaby Street, our restaurant offers a unique mix of Aegean flavours from Greece and Turkey, created by Chef Demirasal. Our dishes, inspired by his Izmir heritage, feature Mediterranean and Levantine influences, providing guests with an unforgettable dining experience. Key Responsibilities - Manage and inspire a team of staff to deliver exceptional service and achieve targets. - Oversee daily operations, including staff scheduling, inventory, and maintaining high cleanliness standards. - Provide training opportunities and promote a culture of teamwork and continuous improvement. - Ensure compliance with all food safety and health regulations, maintaining hygiene standards. - Build and maintain strong relationships with suppliers and partners to support restaurant goals. - Requirements - Previous experience in a managerial role within the hospitality industry, ideally in a restaurant setting. - Proven track record of driving busy operations - Thinking on your feet and being active on a floor - please note it's not a laptop role we need you to be present during service. - Strong leadership, communication, and interpersonal skills with the ability to inspire and motivate a team. - Knowledge of relevant food safety and licensing regulations. - Flexibility to work evenings, weekends, and holidays as required. Preferred Qualifications - Experience in a chef-led restaurant setting is a BONUS. - Strong customer service skills with the ability to build positive relationships with guests and colleagues. Benefits - Recognition programs for outstanding performance. - WPA medical cash health plan. - Free lunch during shifts. - Along with performance-based incentives. - Opportunities for career advancement and professional development. - Enjoy perks and discounts across portfolio companies. - Collaborative and team-oriented atmosphere.
Winter Wonderland Seasonal Staff – Feya London Location: Winter Wonderland, London Job Type: Full-Time only About Us: Feya London is thrilled to be part of Winter Wonderland this season, offering an enchanting experience with delicious chai, specialty coffee, and delightful treats in our beautifully decorated shops. Join our team to bring warmth and joy to this festive season! Job Description: We’re looking for friendly, enthusiastic, and reliable individuals to join the Feya team at Winter Wonderland. As a seasonal staff member, you’ll be responsible for delivering outstanding customer service, preparing drinks, handling transactions, and ensuring our shops remain inviting and festive throughout the day. Key Responsibilities: • Greet and assist customers, providing a warm and welcoming experience • Prepare and serve drinks, including chai and coffee, with attention to quality • Maintain cleanliness and organization of the shop area • Process payments accurately using our ePOS systems • Uphold Feya London’s brand standards in customer interactions and service Qualifications: • Previous experience in customer service or food and beverage is a plus • Strong communication and teamwork skills • Ability to thrive in a fast-paced, festive environment • Flexible schedule, including availability to work evenings and weekends What We Offer: • Competitive hourly rate • Seasonal perks and discounts • A chance to work in a magical Winter Wonderland setting.
Quiz Room is an immersive quiz based concept which originated in France and now has over 70 venues worldwide. We are excited to be opening our first London venue, based in Spitalfields, and are seeking a number of dynamic Quiz Masters to join our team. This is a fantastic opportunity for someone looking to expand their hospitality experience and be part of a fun and exciting new venture. Onboarding starts from mid-September, with the venue opening early October. A rota system will be in place and you will be required to work some weekends and evenings. Role Overview As a Venue Manager / Quiz Masters you will play a crucial role in the smooth running of the venue, with a particular focus on delivering exceptional customer service. We are committed to providing an outstanding customer experience. The main responsibilities will include: - Customer Service : provide a warm welcome to all customers, ensuring their enjoyment and satisfaction. Greet and welcome customers with a warm and friendly demeanour. Anticipate customer needs and provide prompt and efficient assistance. Resolve customer inquiries and complaints in a professional and timely manner. Build rapport with customers to foster loyalty and repeat business. - Quiz Master : escort guests to their quiz room, explain the rules of the games and answer any queries. Create a lively and competitive atmosphere. Manage the quiz format and scoring for tournaments. Interact with participants to enhance the overall experience is fun. - Venue Management : assist with day-to-day operations, including food and drink service, managing and ordering stock, maintaining cleanliness and overall presentation of the venue. Promote the venue and its offerings to customers. Encouraging repeat visits and referrals. Assisting with marketing initiatives. Support the Venue Manager with a range of ad-hoc tasks. - Continuous Improvement : contribute to the overall success of the venue by identifying opportunities for improvement and implementing new initiatives. Actively seek feedback from customers to identify areas for improvement. Ideal Candidate - We are looking for passionate and enthusiastic individuals with excellent interpersonal skills. The ideal candidates will have: - A strong interest in the hospitality and leisure industry and ideally a love of quizzes and games. - Experience in customer service, ideally within a hospitality venue or entertainment environment. - A confident and engaging personality with the ability to connect with a range of people. - Strong communication and organisational skills; able to manage a number of tasks. - A sales-oriented approach and a desire to succeed. - A reliable, self-starting, flexible and professional approach.
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Food and Drinks Runner! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be running food and drinks as well as serving wine, desserts and pasta directly to our guests at the table. - You will be opening and closing the floor, polishing cutlery and folding napkins. - You will respect health and safety standards and maintain cleanliness and organisation across the floor - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service and communication skills - Previous experience in hospitality - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £ 14.44 per hours/ plus Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Regular training & growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma