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The Pachamama Family is dedicated to creating exceptional guest experiences at our Central London venues. Each of our restaurant concepts is thoughtfully designed to transport guests on a culinary journey, showcasing diverse flavors and vibrant locales in captivating settings. We are currently seeking a highly skilled and experienced Accounts Payable Accountant to join our finance team. This is an exciting opportunity for a detail-oriented professional to play a pivotal role in ensuring financial accuracy and supporting the seamless operation of our business. As our Accounts Payable Accountant , you will be an integral part of our mission to introduce innovative hospitality concepts to the London restaurant scene and beyond. Our philosophy is to do it our way and make the impossible possible. Key Responsibilities: - Maintain accurate and up-to-date financial records for the company - Prepare and review financial statements, reports, and reconciliations - Handle accounts payable and accounts receivable processes - Oversee monthly, quarterly, and annual close processes - Ensure compliance with accounting standards, policies, and regulations - Monitor cash flow and prepare forecasts for management - Assist with budget preparation and financial planning - Process payroll and tax filings - Collaborate with other departments to ensure financial processes run smoothly - Assist with audits and prepare documentation as required - Provide financial analysis and insights to management Key Requirements: - Bachelor's degree in Accounting, Finance, or related field (CPA or equivalent certification is a plus) - 2 years of relevant accounting experience (senior or specialist level depending on role) - Strong understanding of accounting principles and financial regulations - Proficiency in accounting software (e.g., QuickBooks, SAP, BrightPay or similar tools) - Advanced Microsoft Excel skills (formulas, pivot tables, etc.) - Excellent attention to detail and accuracy - Strong analytical and problem-solving skills - Ability to work under pressure and meet deadlines - Strong communication and interpersonal skills For the Accountant Accounts Payablerole, we offer the following benefits and opportunities: - Attractive annual salary based on your skills and experience. - Referral scheme with a £300 bonus for a successful candidate. - Complimentary breakfast and late lunch. - Generous staff discount at all group's restaurants. - Hospitality Rewards scheme for discounts on retails, gyms, eating out, cinema etc. - 28 days of holiday, ensuring a balanced professional and personal life. - Opportunities for career development, regular appraisals to discuss progress and perspectives. Other benefits include: - A friendly and positive work environment fostering respect and teamwork. - Psychological, financial and legal support available through our Employee Assistance Programme (EAP). - Salary paid monthly -- on the last Friday of each month. - Emergency advance payments available in exceptional circumstances. If this sounds of interest to you,** please apply**. Join the family and grow with us at Pachamama Group! This is your chance to be a part of something extremely exciting.

Company: Platinum Textiles Location: UK-based (Remote with potential travel) Salary: Competitive (with potential for partnership & equity) Hours: Full-time / Part Time About Us: Platinum Textiles is a growing textile manufacturing company that supports fashion brands, start-ups, and independent designers. We provide a streamlined production process with a vision to scale globally. We are looking for a Client Relations & Business Development Manager who will be responsible for managing client relationships, driving business growth, and collaborating with our marketing team. This role is perfect for someone with a strong sales and relationship management background who wants to grow with the company. There is an opportunity for partnership and future leadership (potential CEO role). Key Responsibilities: Client Management & Business Development - Act as the main point of contact for all existing and potential clients. - Build and maintain strong relationships with brands, designers, and fashion startups. - Develop strategies to attract new clients and expand our customer base. - Guide clients through the manufacturing process, ensuring their needs are met. - Negotiate contracts, pricing, and terms with clients. - Provide feedback to the operations team to improve service offerings. Marketing & Social Media Collaboration - Work closely with the marketing and social media team to align branding and outreach strategies. - Identify key markets and audiences to target for new business. - Help create promotional campaigns based on client insights. - Attend industry events, fashion trade shows, and networking opportunities to promote Platinum Textiles. Strategic Growth & Leadership - Identify new revenue streams and market opportunities. - Improve the customer experience to increase client retention. - Work towards a future leadership role (potential CEO) as the company grows. - Contribute to the companies long-term business strategy and vision. Ideal Candidate: - Strong background in business development, sales, or client management. - Experience in fashion, textiles, or a related industry is a plus. - Excellent communication and negotiation skills. - Entrepreneurial mindset – excited to help scale a growing business. - Experience working with marketing teams to drive business growth. - Proactive, independent, and able to take ownership of client relationships.

We are looking for an experienced Management Adviser to join our team and help us and our clients identify and solve operational and managerial issues to create value and optimise existing processes. Who are we? We are a boutique Business Consultancy with a focus on finding niches for innovation, conducting market research, business plan writing & operations consulting (such as HR/hiring). Our vision is to provide results-oriented help in a form of end-to-end solutions. We work with clients from the idea stage to the growth stage. Our business culture is "explore - launch - automate", bringing disruptive innovation to the inefficient processes in various industries. Key examples are: DWP-run Grant Funding (2021) - working as a government-endorsed grant Gateway, assisting businesses of various sizes to take part in a subsidised employment scheme. Career learning portal (2019-2022), with the most popular build being “UK Career”, which covers all the key areas and allows users to understand their career goals and what they need to know and do to achieve success. About you Does changing the way things work for the better excite you? Are you driven by partnering with stakeholders to deliver their work more efficiently and effectively? Are you the one who makes things organised, conscious about using new software and systems to be more efficient, and minimising routine & human error? Are you curious and always eager to learn about new processes, new techniques? Are you focused on making change happen? If the answer is “Yes”, then please apply! Your job Joining a boutique consultancy, you will be working with our team to improve how we deliver services to our clients, ensuring more efficient use of resources, technology, materials and processes. You will primarily focus on enabling data-driven operational decisions within our organisation and for our clients. Main job duties / responsibilities include: gathering and analysing operational data; conducting interviews with senior employees and management to gain insights into problem areas; determining most effective solutions for current issues and presenting potential solutions to clients; overseeing the implementation of solutions based on available resources; keeping in touch with clients and updating them on implementation of solutions and any issues. ** We expect the following:** - educated to a degree level - strong command of English - be able to relocate to London Visa sponsorship: available for this position Job Type: Full-time Pay: Up to £50,000.00 per year Work Location: In person (Kings Cross / Angel Station)

Position Overview: We are seeking a proactive and ambitious Business Intern to support a senior executive and investor with their day-to-day life planning and business operations. This is an unpaid voluntary role offering a unique opportunity for someone hungry to gain experience in social media management, public relations, executive support, and start-up operations. You will receive a strong reference and mentorship, with the potential to run future companies and projects upon the success of the person you are working for. This position requires someone based in London, as occasional travel will be needed for social media shoots and on-the-day support as a runner. Key Responsibilities: Social Media Management: Create, manage, and maintain TikTok and YouTube accounts, including setting up accounts using the executive's mobile number. Schedule and oversee the posting of content to maintain consistency and engagement. Stay up to date on social media trends to optimize performance and audience growth. Executive Personal Assistance: Handle administrative tasks such as scheduling appointments, managing calendars, and booking travel. Apply for job opportunities on behalf of the senior executive and other non-executive directors as required. Log in and complete modules for the executive’s personal trainer qualification course. Start-Up Support: Schedule calls with potential investors and partners as an appointment setter for a start-up project. Assist with follow-ups and organizing investment opportunities. Publicist Duties: Contact podcasts and media outlets to secure guest appearances for the executive and associated business influencers. Support on filming days by coordinating logistics and acting as a runner. Develop and maintain relationships with influencers while providing PA services as required. General Administrative Support: Provide organizational and administrative support to influencers and other stakeholders. Ensure smooth coordination and timely delivery of tasks. What We’re Looking For: Location: Must be based in London and able to travel for occasional shoots and in-person tasks. A proactive, self-starting attitude with a hunger to learn and grow. Strong organizational skills and the ability to manage multiple responsibilities. Excellent communication skills, both written and verbal. Familiarity with social media platforms and basic content management. Interest in entrepreneurship, start-up culture, and public relations. A willingness to dedicate a few hours a week and start immediately. What You’ll Gain: Hands-on experience in social media management, public relations, and start-up operations. The chance to work closely with a senior executive and investor, gaining insight into business leadership. A strong reference to support your future career endeavors. Mentorship and potential opportunities to lead projects or companies in the future. Additional Details: This is an unpaid voluntary position. Travel expenses for shoots and related activities may be covered where applicable. The role is remote but will require occasional in-person commitments in London. If you’re a driven and ambitious individual ready to kickstart your journey toward becoming a young CEO, we want to hear from you. This is an opportunity to learn, grow, and set the foundation for future success. Apply today and start ASAP!

Job Title: Store Supervisor/Manager for Jewelry Store Position Overview: As a Store Supervisor/Manager for our stores, you will be responsible for overseeing the day-to-day operations of the store and ensuring the highest level of customer satisfaction. Your main duties will include supervising staff, managing inventory, maintaining the store appearance, and providing exceptional customer service. You will also be responsible for achieving sales targets, implementing marketing strategies, and ensuring compliance with company policies and procedures. Key Responsibilities: Team Supervision: Lead and supervise a team of sales associates, ensuring they are trained and motivated to deliver excellent customer service. Assign duties, manage schedules, and provide guidance when necessary. Customer Service: Ensure an exceptional customer experience by providing prompt and personalized service. Resolve customer complaints or issues and address any concerns promptly. Sales and Marketing: Monitor and achieve sales targets by implementing effective sales strategies, upselling products, and cross-selling. Collaborate with marketing department to implement promotional activities and attract potential customers. Inventory Management: Maintain accurate inventory records, conduct regular stock checks, and ensure appropriate stock levels are maintained. Coordinate with suppliers for timely replenishment and manage product deliveries. Store Operations: Oversee daily store operations, including opening and closing procedures, cash management, and POS system operation. Ensure compliance with company policies, pricing guidelines, and safety procedures. Visual Merchandising: Collaborate with visual merchandisers to create appealing product displays and maintain visual standards in the store. Ensure products are properly labeled and effectively showcased to entice customers.Training and Development: Continuously train and develop sales associates on product knowledge, customer service skills, and sales techniques. Conduct regular performance evaluations and provide constructive feedback to improve individual and team performance. Reporting and Analysis: Generate sales reports, analyze data, and identify trends to make informed business decisions. Provide insights and recommendations to the store manager for improving sales and customer satisfaction. Administration: Complete administrative tasks such as preparing work schedules, managing employee records, and maintaining accurate sales and inventory reports. Above all, we expect you to maintain the highest integrity and values of the company while performing your job role.

Job Title: Customer Manager & Assistant Location: Remote (Work from Anywhere) Job Type: Full-Time About Us: Hidex is a forward-thinking company committed to delivering exceptional service and value to our clients. We believe in building strong relationships and providing personalized solutions to meet our customers' needs. As we continue to grow, we are looking for a dedicated and organized Customer Manager & Assistant to join our team remotely. Job Description: We are seeking a proactive and detail-oriented individual to take on the dual role of Customer Manager & Assistant. In this position, you will be responsible for managing customer relationships, ensuring client satisfaction, and providing administrative support to streamline operations. The ideal candidate is a multitasker with excellent communication skills, a customer-first mindset, and the ability to work independently in a remote setting. Key Responsibilities: Customer Management: - Serve as the primary point of contact for assigned customer accounts, building and maintaining strong relationships. - Address customer inquiries, resolve issues, and ensure a high level of customer satisfaction. - Monitor customer accounts to identify opportunities for upselling or cross-selling products/services. - Collaborate with the sales and support teams to ensure seamless customer experiences. - Gather customer feedback and share insights with the team to improve products/services. Administrative Support: - Assist with scheduling, email management, and calendar coordination for the team. - Prepare and organize reports, presentations, and customer communications. - Maintain accurate records of customer interactions and account details in the CRM system. - Handle data entry, file organization, and other administrative tasks as needed. - Support the team with project coordination and follow-up on action items. Qualifications: - Proven experience in customer service, account management, or administrative support. - Excellent communication skills, both written and verbal. - Strong organizational and time-management abilities. - Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint). - Ability to work independently and prioritize tasks in a remote environment. - A proactive and problem-solving attitude with a focus on delivering exceptional service.

Job description Are you an organised, proactive, and driven individual with an interest in commercial property? We are a leading commercial property agency in London, specialising in warehouses, creative workspaces, offices, shops, filming locations, car park spaces, and storage spaces, and we are looking for a dynamic Lettings Manager Assistant to join our team. About the Role This is a fantastic opportunity for someone who wants to gain valuable experience in the commercial property sector. As a Lettings Manager Assistant, you will support our Lettings Manager in all aspects of the leasing process, ensuring smooth day-to-day operations and excellent client service. This role will initially be part-time but has the potential to grow into a full-time position as our business continues to expand. Key Responsibilities - Assisting in managing enquiries from potential tenants and landlords. - Conducting property viewings and assisting with site visits. - Preparing and organising tenancy agreements, paperwork, and documentation. - Coordinating marketing efforts, including online listings and social media posts. - Maintaining accurate records and updating property management systems. - Liaising with contractors, tenants, and landlords to ensure properties are well-maintained. - Supporting the Lettings Manager with diary management and other administrative tasks. What We’re Looking For - A highly organised individual with strong attention to detail. - Excellent written and verbal communication skills. - Ability to multitask and work efficiently in a fast-paced environment. - A proactive attitude with a willingness to learn and grow within the company. - Familiarity with the London commercial property market is a plus, but not essential. - Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with property management software. What We Offer - A supportive and collaborative work environment. - The opportunity to develop skills and grow into a full-time role. - Insight and experience in the commercial property sector. - Competitive salary with potential for progression. Job Type: Part-time Pay: From £12.00 per hour Expected hours: 8 – 24 per week Schedule: - Day shift - Monday to Friday - No weekends Ability to commute/relocate: London E5 9LU: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Application deadline: 10/02/2025 Expected start date: 10/02/2025

Join Our Mission: Marketing Executive Role at the Forefront of Holistic Health Location: London (primarily remote, with some in-person tasks and days required) Hours: 25 hours per week (fixed schedule) Rate: Starting at £20/hour (based on experience) Are you a creative and driven marketing professional looking to make a meaningful difference? Join The Minded Institute, a small but impactful organisation making big strides in health and well-being. The Minded Institute is a** global leader** in training yoga and healthcare professionals in evidence-based, mind-body approaches that support the whole person. By equipping professionals with these skills, we help improve the lives of those with mental health challenges, chronic conditions, and individuals seeking holistic approaches to well-being. Alongside our professional training, we are committed to raising awareness, educating the public, and sharing resources that advance understanding and progress in this field. We’re looking for an** experienced** Marketing Executive who thrives in a collaborative environment, is detail-oriented, and is a self-starter who takes initiative. This role is perfect for someone who can transform meaningful and nuanced ideas into engaging content that inspires and connects with diverse audiences while also creating visuals that captivate and communicate effectively. We’re Seeking Someone Who: - Has a proven track record in marketing, with demonstrated success in growing brands and delivering impactful campaigns. - Excels at turning complex or specialised information into content that is clear, engaging, and accessible. - Possesses excellent communication skills, both written and verbal. - Is comfortable using AI tools to develop unique content, improve campaigns, and optimise strategies. - Has experience designing eye-catching graphics using tools like Canva or similar platforms to complement marketing efforts. - Is highly detail-oriented and ensures accuracy and quality in all aspects of their work. - Is a self-starter who can work independently and take initiative to drive projects forward. - Has a strong interest in holistic health, mental well-being, and biopsychosocial approaches. - Is detailed oriented. Key Responsibilities: - Creating engaging weekly copy for social media platforms. - Optimising social media channels by leveraging insights into audience behaviour and evolving algorithms. - Developing and implementing SEO strategies to boost digital presence. - Building and nurturing partnerships to expand our reach. - Creating and executing marketing campaigns that align with our mission and goals. - Collaborating with the team to increase awareness of our work and its impact. - Filming and editing live content to engage our audience. - Translating meaningful, complex ideas into content that inspires and informs the public. - Designing visually appealing graphics to enhance marketing campaigns, social media, and outreach materials. What You’ll Bring: - A passion for helping others and an interest in holistic health, mental health, and innovative approaches to well-being. - A creative mindset with the ability to problem-solve and think strategically. - A talent for simplifying complex ideas and creating content that resonates with a broad audience. - A collaborative approach and a commitment to working fixed hours as part of a dedicated team. - The ability to work independently, stay motivated, and consistently deliver high-quality results. What We Offer - The chance to work with a small but passionate team making a tangible difference in people’s lives. - A supportive environment that values your ideas and contributions. - Opportunities to grow and develop new skills, with mentoring to help you excel. - The chance to connect with global leaders and innovators in the field of yoga therapy and holistic health. Role Details This is a part-time role, requiring 25 hours per week on a fixed schedule, with an hourly rate starting at £20 per hour, based on experience. The role is primarily remote, but some in-person tasks and days will be required in London, including travel to the Director’s home for filming and occasional team activities. To Apply: Send your CV and a** comprehensive cover letter** explaining why you want to work with us and what you can bring to the role . Only applications that meet our criteria and include a detailed cover letter will be considered and will receive a response regarding the outcome of their application.

Job Title: Customer Service Agent Location: London, Knightsbridge (Full-Time, On-Site) Company: Welzo About Welzo: Welzo is one of the largest healthcare marketplaces globally, offering over 40,000 health and wellness products across 35 countries. We are committed to providing a seamless experience for our customers while supporting their health and wellness journeys. Role Overview: We are seeking a proactive and empathetic Customer Service Agent to join our dynamic team in London. The ideal candidate will handle customer inquiries across multiple channels, including tickets, emails, calls, and reviews, ensuring an excellent customer experience and maintaining our reputation for exceptional service. Key Responsibilities: Customer Support: Respond promptly and professionally to customer inquiries via email, tickets, and phone calls.Resolve issues related to orders, products, shipping, and account queries. • Manage and respond to customer reviews on platforms such as Trustpilot to maintain a positive brand reputation. • Problem Resolution: • Investigate and resolve customer complaints, escalating complex issues to the appropriate teams when necessary. Identify patterns in customer feedback and provide actionable insights to improve processes. Order Management: Assist customers with order tracking, cancellations, refunds, and replacements. Collaborate with fulfillment and logistics teams to ensure timely order resolutions. Knowledge Maintenance: • Stay updated on Welzo’s product offerings, policies, and procedures to provide accurate information to customers. Update internal knowledge bases with FAQs and common solutions for efficiency. Metrics & Feedback: Strive to achieve individual and team performance targets, such as response times and customer satisfaction scores. Regularly provide feedback to improve customer service processes. Requirements: Previous experience in customer service, preferably in e-commerce or healthcare sectors. Excellent communication skills, both verbal and written. Strong problem-solving skills with the ability to think critically and handle escalations effectively. Experience using customer service software like Zendesk or similar platforms. Ability to manage multiple tasks and prioritize workload efficiently. Empathy, patience, and a customer-first mindset. A proactive approach with a focus on continuous improvement. What We Offer: Competitive salary. âOpportunity to work in a fast-growing healthcare marketplace with a global presence. Comprehensive training and support to develop your skills. • Collaborative and supportive work environment. Join us at Welzo and play a pivotal role in shaping the customer experience for one of the leading healthcare platforms!

We are seeking a dynamic and organized sales and marketing coordinator to manage bookings, oversee events, and drive marketing initiatives to promote our business. The ideal candidate will be proficient in using the Design My Night system and other platforms to streamline operations and maximize exposure. This role requires a proactive individual with excellent communication skills, attention to detail, and a passion for delivering exceptional customer experiences. Key Responsibilities: Bookings & Events Management: Manage and oversee all customer bookings through the Design My Night system and other relevant platforms. Coordinate and track bookings to ensure seamless operations and maximize efficiency. Organize and manage events from start to finish, including planning, scheduling, and liaising with clients and vendors. Ensure that all event details are accurately documented and communicated to relevant teams. Address customer inquiries promptly and professionally, providing exceptional service. Sales & Marketing: Develop and implement creative marketing strategies to promote the business and its offerings. Manage promotional activities across various platforms, including social media, email campaigns, and partnerships. Monitor and analyze marketing performance metrics, providing regular reports and recommendations for improvement. Collaborate with internal teams to develop engaging content and campaigns that align with brand goals. Research and identify opportunities for partnerships, sponsorships, and collaborations to drive sales. Administrative & Coordination: Maintain up-to-date records of all bookings, client interactions, and marketing activities. Coordinate with internal departments to ensure smooth execution of operations. Prepare reports on bookings, events, and marketing efforts as required by management. Key Skills & Qualifications: Proven experience in a similar sales, marketing, or event coordination role. Proficiency in using booking systems, particularly Design My Night, is essential. Strong organizational and multitasking skills with the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills to engage with clients and colleagues effectively. Knowledge of social media platforms, marketing tools, and event promotion strategies. Creativity and a keen eye for detail to develop engaging marketing campaigns. Ability to analyze data and present actionable insights to improve performance. A proactive and adaptable mindset with the ability to work independently and as part of a team. Benefits: Competitive salary based on experience. Opportunities for career growth and development. A collaborative and supportive work environment.

To attract quality candidates, a job role description should be clear, detailed, and engaging. Here’s how to structure it effectively: 1. Job Title • Use a concise and specific title (e.g., “Senior Data Analyst” instead of “Data Guru”). • Avoid jargon or internal titles unfamiliar to outsiders. 2. About the Company • Include a brief description of your company, its mission, culture, and values. • Highlight unique selling points, such as innovation, employee development, or social impact. 3. Role Summary • Clearly outline the purpose of the role and its importance within the organization. • Example: “As a Marketing Manager, you will lead our strategy to enhance brand awareness and drive customer engagement across global markets.” 4. Key Responsibilities • List 5-7 specific, action-oriented tasks. • Example: “Develop and execute data-driven marketing campaigns,” instead of “Work on marketing.” 5. Required Skills and Qualifications • Specify technical and soft skills, educational background, and experience levels (e.g., “3+ years of experience in project management”). • Indicate which qualifications are required and which are preferred. 6. What You’ll Bring • Highlight qualities you seek, like problem-solving skills, adaptability, or teamwork. • Be realistic to ensure candidates can meet expectations. 7. What We Offer • Detail perks like competitive salary, benefits, flexible work arrangements, career growth opportunities, or an inclusive work culture. 8. Application Process • Explain the next steps, such as submitting a portfolio, completing an assessment, or interview stages. • Include a clear deadline and contact information. Example Description Position: Digital Marketing Specialist About Us: At [Company Name], we’re redefining [industry/field]. Our mission is to [core mission statement], and we value innovation, collaboration, and growth. The Role: We’re seeking a creative and results-driven Digital Marketing Specialist to craft impactful campaigns that drive engagement and growth. Key Responsibilities: • Develop and implement marketing strategies across platforms (e.g., social media, email, PPC). • Analyze campaign performance and provide actionable insights. • Collaborate with the design team to create compelling content. Qualifications: • Bachelor’s degree in Marketing, Communications, or a related field. • 2+ years of digital marketing experience. • Strong understanding of analytics tools like Google Analytics. What We Offer: • Competitive salary and benefits. • Opportunities for career growth. • Hybrid work environment with flexible hours. A clear and structured description like this attracts motivated, qualified candidates who resonate with your company’s vision.

Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.

Manage the day-to-day accounting operations, including accounts payable, accounts receivable, and general ledger. Monitor and maintain accurate financial records and ensure compliance with financial regulations. Prepare monthly, quarterly, and annual financial reports for management review. Develop and implement financial controls, budgets, and forecasting systems to optimise financial performance. Oversee payroll processing, ensuring accuracy and timely disbursement of salaries. Manage cash flow and monitor the company’s financial health. Ensure accurate inventory accounting and support inventory reconciliation processes. Assist in strategic financial planning and provide insights to support business decisions.

Location: Remote (within 1 hour of Central London for occasional meetings and events) Duration: 3-Month Internship Start Date: February About Us: The Lifestyle Awards® is a prestigious event celebrating the best in lifestyle and luxury businesses, including restaurants, bars, health, and beauty sectors. With a rich history of glamour and public engagement, we are expanding our reach both nationally and globally. Join us in this exciting journey as we prepare for our upcoming events and publishing projects. Role Overview: We are seeking a dynamic and passionate Marketing Intern to join our team. Reporting directly to the founder, Jason Gale, you will gain hands-on experience across various projects, contributing to the success of the Lifestyle Awards®. This is a unique opportunity to work closely with industry leaders and gain insights into the world of luxury and lifestyle businesses. Key Responsibilities: Assist in the development and execution of marketing strategies and campaigns. Support content creation for newsletters, social media, and other digital platforms. Collaborate on website updates and maintenance using Wix (experience is a bonus). Participate in planning and organising events, including the prestigious awards ceremony. Conduct market research and analysis to support business development initiatives. Engage with partners and sponsors, ensuring alignment with our brand values. Attend occasional meetings and events in Central London. Requirements: Strong command of English, both written and spoken. Passion for marketing and a keen interest in lifestyle and luxury businesses. Presentable and professional demeanour. Ability to work independently and as part of a team. Proximity to Central London for in-person meetings and events. Experience with Wix or similar website platforms is a plus. Compensation: £400 a month for expenses. What We Offer: Hands-on experience in a high-profile event and marketing environment. Mentorship and guidance from the founder and industry experts. Opportunity to build a network within the lifestyle and luxury sectors. Flexible working arrangements with the ability to work remotely. Opportunity to develop into a permanent role post internship.

**We’re hiring Event Waiters/Hosts/Baristas** to support corporate events (In London and key European hubs), for some of the most groundbreaking startups in hardware and software innovation. This role is perfect for individuals looking for a** flexible schedule** (you only work the shifts you accept), and are eager to gain exposure to cutting-edge advancements in the **tech industry.** With the potential to transition into an Event Planning Internship, this opportunity offers valuable insight into the rapidly evolving deep-tech and startup ecosystem. Key Responsibilities: - As part of the hospitality team, welcome and assist guests at exclusive corporate lunches and after-work events. - Provide professional food and beverage service while maintaining event flow. - Collaborate with the event team to ensure seamless execution. - Assist with event logistics such as setup, guest management, and post-event wrap-up. What We’re Looking For: - Strong communication and interpersonal skills. Fluent English. - Professional and proactive approach with the ability to multitask. - Flexibility to work evenings and weekends as needed. - Prior hospitality or customer-facing experience is a plus but not required. - Prior scientific background and/or interest in deep-tech. Why Join Us? - Be part of exciting tech-focused events, gaining insight into the latest innovations. - Develop valuable transferable skills in event management and client interaction. - Potential to transition into an event planning within the deep-tech sector. - Flexible working hours that fit around your schedule. - A great opportunity to network with leading tech startups and industry pioneers. Job Types: Temporary, Freelance, Zero hours contract Expected hours: No less than 10 per week Locations: Central, West London and European Cigty Hubs (If you're based in Europe).

Company: Fresh Chapter Recruitment Location: Remote Employment Type: Commission-Based About Us: Fresh Chapter Recruitment is a dynamic, forward-thinking agency dedicated to connecting top talent with industry-leading clients. We believe in empowering professionals to achieve success while building meaningful business relationships. Our culture is all about trust - that means 0 micro management. We believe in helping each other achieve the goals, results and respecting each other at work is everything. We take pride in having a healthy positive working environment, where any toxic micro management is thrown out and only positive vibes are welcomed. It's about uplifting another and learning from each other. We are seeking independent, motivated recruiters who thrive on results and are ready to shape their own earning potential. If you are keen to start a fresh chapter in recruitment or already are in recruitment and want to ramp up your challenges, responsibilities, then this is your chance to make a mark in the business. As a growing start-up, after joining the business and making an impact now comes with an easier pathway towards career progression. Key Responsibilities: Identify and secure new client partnerships by building strong relationships with businesses. Source, screen, and match top-tier candidates for client roles in various sectors. Manage the full recruitment process, from initial outreach to candidate placement. Maintain strong communication with clients and candidates to ensure successful partnerships. What We Offer: Strong Earning Potential: Competitive commission structure. This will be explained during the initial chat. Independence: The freedom to work remotely and set your own schedule. Supportive Environment: Access to recruitment tools, resources, and industry insights. Growth Opportunities: Be part of a growing agency where your contributions make a direct impact towards a quicker career progression. Ideal Candidate: Proven experience in recruitment or sales (preferred but not essential). Strong networking and communication skills. Self-driven with a proactive approach to business development. Goal-oriented with a passion for matching clients with the right talent. Join Us: If you're ready to control your career and earnings, build client relationships, and drive success on your terms, we’d love to hear from you! 👉 Apply today by submitting your CV. Fresh Chapter Recruitment – Redefining Talent, Together. It's time to begin a Fresh Chapter, with us. Interview timeline: W/C 19th January 2025: Applicants shortlisted and initial chats conducted. W/C 26th January 2025: One stage 30 minute video interview and offers handed out. It's that simple. See you on the other side.

Creating and managing the press and public relations strategy. • Preparations for influencer and/or press arrivals. • Management of the operational part of events (guestlist management and welcoming guests, creation of operational technical sheets) • Technical coordination with partners (delivery, equipment and sound) • Proactive search for partnership opportunities (must be proactive) • Manage the PR inbox and respond to press, blogger, image and filming requests • Arrange and attend regular press meetings – at least one per week • Be proactive and reactive using creativity and initiative to get the job done effectively • Work closely with the general manager to ensure an effective and productive working relationship • Assist in the management and execution cultural events programming Creation of content and texts for associated communications media. • Management of partner and service provider invoicing (creation of supplier files, follow-up of payments). • Proactivity in terms of networking and communication towards the partners around us, in creative circles: fashion, music, art, culture, food. • Monitor, analyse, and communicate PR results on a quarterly basis. • Provide regular reports and insights to senior management for continuous improvement.

Job Title: Sales and Marketing Executive Location: London (Morden), UK About Us: We are a dynamic and fast-growing trading company based in Morden, London. We offer consulting, specialty wholesale and retail services, as well as other services pertaining to chemicals and plastic products. With a strong commitment to excellence and a global network of trusted partners, we aim to deliver outstanding service and innovative solutions to our clients. As a trusted name in the trading industry, we pride ourselves on fostering a collaborative and results-driven work environment, where employees are empowered to grow and succeed. Job Summary: We are seeking a dynamic and results-driven Sales and Marketing Executive to join our team. The ideal candidate will play a key role in driving sales growth, fostering strong client relationships, and executing impactful marketing strategies. This position offers an exciting opportunity to contribute to a growing company and develop professionally in a vibrant and fast-paced environment. Key Responsibilities: Sales: Identify and develop new business opportunities through proactive outreach, networking, and market research. Build and maintain strong relationships with existing and prospective clients. Prepare and deliver compelling sales presentations tailored to client needs. Negotiate contracts and close sales to achieve and exceed targets. Monitor market trends and competitor activities to identify growth opportunities. Marketing: Develop and implement innovative marketing campaigns to promote the company’s products and services. Manage and optimize digital marketing channels, including social media, email campaigns, and the company website. Create engaging marketing content, such as brochures, newsletters, and advertisements. Analyse campaign performance metrics and provide actionable insights for improvement. Represent the company at trade shows, exhibitions, and industry events. Qualifications and Skills: Proven experience in sales and marketing, preferably within the trading or import/export industry. Strong interpersonal and communication skills, both written and verbal. Proficiency in digital marketing tools and platforms, such as Google Ads, social media, and email marketing software. Ability to work independently and as part of a team, with excellent organizational and time-management skills. A results-oriented mindset with a strong drive to meet and exceed sales targets. Bachelor's degree in Marketing, Business Administration, or a related field is preferred. An advantage would be to be fluent in Turkish and other European languages. What We Offer: Competitive salary (£40,000 start) and performance-based incentives; including commissions. Opportunities for career development and growth within the company. A supportive and collaborative work environment. Exposure to a global trading network and diverse markets. How to Apply: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and why they are the ideal fit for this role. Application Deadline: 31st January 2025

Job Title: Client Services Manager Salary: £49,000 per annum + Bonus Hours: 40 hours per week We are seeking a passionate and experienced Client Services Manager to join our dynamic team! In this role, you will manage client relationships, ensure exceptional service delivery, and drive client satisfaction. The ideal candidate must be bilingual in English and Mandarin, possess a strong understanding of Chinese culture, and have prior work experience in Singapore, Taiwan, Hong Kong, or Mainland China, particularly in real estate sales, education companies, or the banking/financial sectors. Key Responsibilities 1. Client Relationship Management - Develop and maintain strong, long-term relationships with clients, acting as their primary point of contact. - Proactively understand client needs, address concerns promptly, and deliver high-quality consultancy services. 2. Service Coordination and Delivery - Collaborate with internal teams, including admissions, marketing, and academic advisors, to coordinate and align client services. - Track service progress to ensure timely and efficient delivery that meets client expectations. 3. Client Feedback and Service Optimization - Gather and analyze client feedback to identify improvement areas and work with the team to implement enhancements. - Monitor and report on key performance metrics (KPIs), providing insights and recommendations to improve client satisfaction and service efficiency. 4. Cross-Cultural Communication - Leverage knowledge of Chinese culture to communicate effectively and build trust with clients. - Act as a cultural bridge to enhance understanding and collaboration in a multicultural environment. Requirements 1. Language Skills: Fluency in both English and Mandarin, with strong written and verbal communication skills. 2. Cultural Understanding: In-depth knowledge of Chinese culture and the ability to work effectively in cross-cultural settings. 3. Work Experience: Minimum of 3 years of relevant experience, preferably in: - Real estate sales - Education companies - Banking or financial sectors 4. Organizational Skills: Proven ability to coordinate and collaborate with multiple teams to achieve objectives. 5. Customer Service Mindset: Strong responsiveness to client needs with a proactive problem-solving approach. What We Offer - Competitive salary (£49,000 per annum) - Performance-based bonus - Opportunities for professional development and career growth - A collaborative and multicultural work environment If you are passionate about delivering exceptional client services and want to make a positive impact, we encourage you to apply! How to Apply: Submit your CV explaining why you're the perfect fit for this role. We look forward to welcoming a new Client Services Manager to our team!

Based in Chiswick W4 Hours: up to 42 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold accolades such as a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a truly remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re Looking For: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage exceeds £13 per hour. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. Language and personal development courses in English and French, fully funded by the company. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!

Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are seeking an enthusiastic, experienced and hands-on Reservations/Reception Manager. Responsibilities: - Guest Reservations: Manage the end-to-end reservation process, from handling inquiries to confirming bookings, with a focus on accuracy and personalised service. - Guest Experience: Act as a primary point of contact for guests, ensuring every interaction reflects the high standards of Azura’s hospitality. - Table Management: Efficiently allocate and manage table bookings to optimize capacity while ensuring comfort and exceptional service for all guests. - Email Communication: Respond promptly and professionally to guest inquiries and booking requests received via email, maintaining a friendly and clear tone. - Hands-On Service: Collaborate closely with the hostess and restaurant team to assist with guest check-ins, accommodate special requests, and resolve any issues promptly and professionally. - Feedback & Insights: Gather guest feedback, identify trends, and share insights with management to continuously elevate the guest experience. Requirement: - A passion for hospitality and guest satisfaction. - Previous experience in reservations or front-of-house roles. - Outstanding communication and interpersonal skills, with a warm and professional demeanour. - Strong organisational skills and attention to detail. - Proficiency in reservation software (Ideally Sevenrooms) Morning OR evening shift available. If you’re passionate about creating unforgettable guest experiences and thrive in a hands-on role, we’d love to hear from you!

Business Development Manager Job Description About Us: We are a leading supported living care provider for adults with learning disabilities, autism, mental health conditions, and substance misuse. Our mission is to empower individuals by delivering high-quality, person-centered care and support in a safe, nurturing environment. We are committed to improving lives, fostering independence, and promoting inclusion within the community. Job Overview: The Business Development Manager will play a critical role in driving the growth and expansion of our services. This individual will be responsible for identifying and pursuing new business opportunities, building strategic partnerships, and developing strong relationships with commissioners, local authorities, healthcare providers, and other stakeholders in the adult care sector. The role requires a proactive and innovative approach to ensure that our supported living services reach those who need them the most. Key Responsibilities: - Identify New Business Opportunities: Research and identify opportunities for new supported living placements and service expansions, including tendering for contracts, working with local authorities, and networking with key stakeholders in the healthcare and social care sectors. - Relationship Management: Build and maintain strong relationships with commissioners, local authorities, healthcare professionals, care teams, and other stakeholders to ensure the company is well-positioned for future business opportunities. - Tender and Proposal Development: Lead the preparation and submission of high-quality tenders and proposals for new business opportunities, ensuring compliance with regulations and tailoring proposals to meet the specific needs of clients. - Market Intelligence: Stay up-to-date with industry trends, funding changes, regulatory updates, and best practices within the supported living, learning disability, autism, mental health, and substance misuse sectors. Provide strategic insights to the leadership team to drive business decisions. - Develop Marketing Strategies: Work with the marketing team to develop and execute marketing strategies, including digital presence, events, and promotional materials that effectively communicate the company’s values, services, and impact. - Collaboration with Internal Teams: Work closely with the Operations, Care, and Quality teams to ensure that service delivery meets the needs and expectations of commissioners, clients, and families. - Contract Negotiation and Management: Negotiate terms and manage contracts to ensure the successful delivery of services in line with business objectives and client requirements. - Monitoring and Reporting: Track and report on business development activities, including pipeline management, sales targets, and revenue forecasts. Analyze and report on performance to senior leadership. Essential Qualifications and Skills: - Experience: At least 3-5 years of experience in business development, sales, or partnership management within the health and social care sector, particularly in supported living or related services for adults with learning disabilities, autism, mental health, and/or substance misuse. - Knowledge: Strong understanding of the regulatory landscape, funding structures, and challenges within the supported living sector. Knowledge of the local authority commissioning process is a plus. - Communication Skills: Excellent written and verbal communication skills with the ability to build rapport with a range of stakeholders, including senior executives, commissioners, and healthcare professionals. - Negotiation Skills: Proven ability to negotiate contracts and secure new business opportunities with stakeholders. - Strategic Thinking: Ability to develop and execute a business development strategy aligned with the company's overall goals. - Organizational Skills: Strong project management and organizational skills with the ability to manage multiple priorities and deadlines. - Qualifications: A degree in business, healthcare management, social work, or a related field is desirable but not essential. Relevant industry certifications will be a plus. Desirable Attributes: - Ability to understand and work within the unique challenges of the supported living and adult care sectors. - Compassionate and empathetic approach to supporting vulnerable adults and an understanding of person-centered care. - A proactive, goal-oriented mindset with a passion for improving the lives of those in need. - Strong networking abilities and experience working with diverse teams and community organizations. Benefits: - Competitive salary and performance-based incentives. - Opportunity for career progression and professional development. - Flexible working hours and the possibility of hybrid working. - Pension scheme. - Access to health and wellbeing support programs. - 25 days holiday per year (plus bank holidays). How to Apply: If you are passionate about business development in the supported living sector and want to make a meaningful difference in the lives of vulnerable adults, we would love to hear from you. Please submit your CV and cover letter outlining your experience and suitability for the role.

Are you looking to kick-start a new career as a web developer? We are recruiting for companies who are looking to employ our Coding Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£25K-£45K) within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 3 easy steps. Step 1 - Front End Coding Complete a selection of professional and industry-recognised coding courses covering HTML, CSS and Javascript. Step 2 - Back End Coding + Practical Projects You will be studying all the relevant back end coding languages and gaining skills that will qualify you as a fully-fledged web developer. Step 2 is heavily focused on the practical element of learning. Step 3 - Building your portfolio The final step will be to build your own portfolio website. The portfolio plays a key part in the hiring process as it gives the employer a real insight into your level of ability, creativity and personality. Your Web Developer Role Once you have completed all of the mandatory training, we will place you into a Web Development/Software Development role, where you will be guaranteed a 25k-40k salary. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. At a one off cost of £1499, or a deposit of £212 followed by 10 interest free monthly instalments of £148, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Apply now and one of our friendly advisors will be in touch.