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Systems Accountant - Birmingham - £51K Your new company You will be working for a Birmingham based charity as a Systems Accountant on a permanent basis. Your new role As Systems Accountant, you will lead the design, implementation and enhancement of finance systems, and drive automation and AI-enabled improvements. You will also oversee monthly management accounts and lead a team of 2 Management Accountants. This role is 37.5 hours per week, and offers hybrid working, with 2-3 days a week in the office. What you'll need to succeed • Qualified accountant (ACA, ACCA, CIMA), • Strong understanding of core finance processes and finance systems architecture., • Experience implementing, upgrading or supporting ERP systems, purchase order systems or budgeting tools., • Strong analytical skills and the ability to translate complex data into actionable insight. What you'll get in return You will receive a salary of £51300, and a chance to work for a forward thinking charity that offers hybrid and flexible working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4774834

R&D Tax Manager/Associate Director required by Top 4 Birmingham Accountancy Firm Your new company Continued market success has created a new opportunity for a Manager or Associate Director with an engineering or scientific background to join a Top 4 Accountancy Firm in Birmingham. This Firm offers global integrated professional services in an approach that combines intellectual leadership, industrial expertise, insight, consulting and problem-solving to help and support their clients. The UK Government provides tax incentives to businesses performing R&D and this is an opportunity to join a market leader in helping clients secure these incentives. This Firm can offer coaching and support for returners to refresh knowledge and skills to help transition back into the workplace. Your new role As the Associate Director/Manager within this Firm’s R&D team, you will be client facing and lead the technical aspects of R&D claims, interviews and prepare documentation to support R&D claims. You will be working with senior technical and finance staff. Key Duties: • Analysing technical and cost data from clients to develop robust and efficient R&D claim methodologies, • Lead the interview process with technical experts to understand their R&D activity, summarising output from these interviews in documentation format, • Leading technical aspects of the R&D claim preparation process within a project, • Preparing clear reports for submission to HMRC. What you'll need to succeed The successful R&D professional will have a degree in Engineering or Science with post-grad experience of working in an engineering, manufacturing or scientific role. Experienced in leading project teams to both internal and external customers. Strong communication skills and be happy working within multidisciplinary teams. What you'll get in return You will have the opportunity to apply your technical knowledge across a wide range of areas and to help companies identify the R&D claims for these incentives. This R&D can involve activities starting from basic research, through to early stage new product & process development, industrial scale trials and ongoing process improvement activity across all areas of engineering and manufacturing. This Firm offers flexible working arrangements, an excellent salary package and benefits, along with outstanding career prospects. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 3900643

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire HR Business Partner About this role The HR Business Partner (HRBP) and Diversity, Inclusion, and Belonging (DIB) team is looking for an HRBP with extensive DIB experience to lead transformative people initiatives. This is a key strategic role where your influence will directly shape business outcomes by implementing effective programs and solutions that support associate development, engagement, and our core DIB strategy. This strategy is essential for cultivating an open culture of ideas where every associate has a voice, independent of their titles and backgrounds. What you’ll do Drive and support the execution of integrated DIB projects and programmes, and the preparation of materials to support decision making. Build, monitor, and analyse feedback and effectiveness metrics across DIB products/services Deliver special DIB projects and scalable initiatives from start to finish that advance associate engagement and a sense of belonging Provide effective guidance and oversight to Business Resource Groups (BRGs) and their leadership team, including consulting on company policy, code of conduct, and operating principles Partner with the business to build effective relationships, and understand imperatives to effectively execute on HR solutions that are aligned to the business needs Consult with associates, managers, and HR partners who require assistance on HR-related issues Coach people managers on situations including general leadership skills (Include/Empower/Inspire framework), org design, performance concerns Collaborate with clients, HRBPs, and HR Centres of Excellence (associate relations, recruiting, and people analytics) to effectively execute on people strategy and HR processes Execute cyclical HR processes including: performance management, talent management and All Associate Surveys What we’re looking for Significant expertise in DIB topics, along with your experience driving impact on various talent topics, to help advance our agenda. Experience with employment equity compliance (analyses, reporting, and planning) in a corporate setting Ability to manipulate data, show insight, provide recommendations and progress change Experience in engaging and leading in Talent & Performance management processes Background in designing and delivering on key strategic projects in support of the overall organisational goals (ex. Succession planning, Organisation design, Compensation) Confidence navigating in a complex matrix organisation, and able to partner and consult with a diverse mix of clients across the enterprise Proficiency in finding the right balance between advising and doing, and you’ll need an element of resilience and robustness to thrive Where and how you'll work This is a permanent position which can be based in either our Nottingham or London offices. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Please note - If you're London based, you'll be required to travel one of these days a week to Nottingham on average. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

A professional services firm in Birmingham is recruiting for a Senior Finance Business Partner. Your new company Join a forward-thinking professional services organisation renowned for its high-performance culture, commitment to client excellence, and strong market reputation. As the business continues to grow, it is investing heavily in its commercial finance capability to drive strategic decision-making and support long-term profitability. You will be joining a collaborative leadership team that values insight, innovation, and continuous improvement. Your new role As Commercial Finance Manager, you will act as a key strategic partner to senior stakeholders across the business. You will take ownership of commercial analysis, pricing, forecasting, and performance management, providing clear insights that influence future direction and growth. What you'll need to succeed To succeed in this role, you will need to bring a recognised accounting qualification such as ACA, ACCA, or CIMA, along with strong commercial finance experience-ideally gained within professional services or a complex, project-led environment. You should possess excellent analytical skills and the ability to translate data into meaningful insight, combined with confident business partnering abilities and credibility at senior level. A proactive mindset is essential, along with the confidence to challenge constructively, drive change, and work at pace. Strong Excel and financial modelling skills will also be important. What you'll get in return In return, you will join a supportive and ambitious organisation that values innovation and empowers its people. You can expect a competitive salary and benefits package, along with hybrid working and flexible arrangements to support work-life balance. There will be clear opportunities for progression and professional development, as well as the chance to make a visible and lasting impact on business performance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4776893

Tax Advisory Manager (Private Client) Your new company Join a dynamic and collaborative tax advisory practice that prides itself on technical excellence and client-focused solutions. You’ll be part of a team that values innovation, professional growth, and delivering advice that makes a real difference. Due to client growth, a new opportunity for a Tax Advisory Manager has been created to support incoming demand. Your new role As a Tax Advisory Manager, you’ll lead on complex private client and owner-managed business (OMB) tax planning projects. This is a predominantly advisory role (around 90%), where you’ll work closely with clients and their professional advisers to deliver tailored solutions in areas such as inheritance tax, trust planning, capital gains tax, and residence/domicile matters. You’ll manage a small portfolio of clients, act as a trusted adviser, and mentor junior team members. While compliance oversight is part of the role, it supports the advisory work rather than drives it. This is an opportunity to make a real impact, combining technical expertise with strategic thinking. What you'll need to succeed • ATT and/or CTA qualification (essential); STEP qualification desirable., • Strong technical background in private client and OMB taxation, working on advisory projects across a range of tax matters., • Proven experience advising on IHT, trust planning, CGT, and residence/domicile issues., • Excellent communication and report-writing skills, with the ability to simplify complex matters., • Commercially minded, client-focused, and confident leading advisory projects., • Ability to work autonomously while contributing to a collaborative senior team. What you'll get in return • Competitive salary and benefits package., • Flexible working options, including hybrid arrangements., • Opportunity to work on high-quality, complex advisory projects., • Support for professional development and progression within a growing practice., • A collaborative, supportive environment where your expertise is valued. What you need to do now Are you ready to step into a role where your expertise truly shapes outcomes? This is your chance to join a growing, forward-thinking advisory practice that partners with high-net-worth individuals, entrepreneurs, and families to deliver bespoke, strategic tax planning. If you thrive on solving complex problems, building trusted relationships, and influencing long-term wealth strategies, this opportunity is for you. Apply today and join a firm where your technical skills and strategic insight will make a real difference. # 4760821

Senior People Partner - Customer Care and Support Functions - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.The RoleWe have huge growth ambitions here at Perk, and our commitment to achieve them has never been stronger as we navigate our journey to One Perk. We're scaling fast across multiple regions, integrating new businesses, and evolving how we deliver for our customers. As we expand our reach, launch new products and enter new markets, we need to stay sharp, scalable and human. That's where you come in.We're looking for a Senior People Partner to join our team, partnering closely with Senior Leaders across Customer Care and Perk Events teams to embed 'Best for Perk' people strategies, which contribute to our high performance culture. This role is for someone who thrives in fast paced, scaling environments and knows how to balance commerciality with dedication to colleague experience in a hyper growth environment. Reporting to the Head of People Partners, you'll lead and develop another People Partner across the globe and collaborate across the People Team to ensure alignment, consistency, and impact in everything we do.If you've worked in progressive People teams, have a flexible approach, and know how to apply people strategy to commercial opportunities, we'd love to meet you.What you'll doBe a trusted partner to Customer Care and Support Functions • Work closely with our Customer Care and Support Function senior leaders to define, deliver, and embed the people strategy within these areas of Perk. With strong business acumen and coaching approach, you'll bring insight, challenge, and clarity to business decisions, team structures and leadership plans. With huge growth plans comes ambiguity and a need to adapt our approach regularly; you'll be comfortable navigating unknowns, and bring confidence in others through ambiguity. Lead and grow your own team, • Manage and develop a team of People Partners, enabling them to partner global teams that span multiple functions and geographies. Set priorities, provide coaching, and remove barriers to success.Drive high performance at scale, • Define what great looks like by co-creating with business leaders and building with the business to implement better ways of working to drive success, embed better ways of working, and enable leaders and managers to lead with confidence, clarity and accountability.Build the foundations for growth, • Partner workforce planning, organisational design and talent development strategies that keep us agile as we grow.Champion employee engagement, • Our values are at the heart of everything we do here at Perk. You'll partner leaders to shape the employee experience across their teams and help us listen carefully, act on feedback and build a culture that people want to be part of.Lead through change, • With experience in leading change effectively, you'll partner leaders through fast-paced change with empathy and structure. You'll ensure that through change and beyond, our colleagues are valued, and stay connected to our mission.Use data to make better decisions, • Bring a data-driven mindset to everything you do. Use people insights to create and test hypotheses, diagnose challenges or opportunities, track progress and measure impact.What success looks like, • We build a high-performing, values-led culture that supports growth and drives results. Teams deliver and exceed both business and people success metrics, • Managers and leaders feel equipped to drive performance, engagement and team development. They are confident and deliver against expectations throughout the entire employee lifecycle., • Our people strategy is embedded into day-to-day business decisions, not separate from them, • People insights such as engagement, churn, absence, and performance remain healthy, • Successful project delivery across the business and People Team What you'll bring, • Tenured experience in a People Partner role partnering in fast-growing companies, • Tenured experience working with a customer service or call centre department is a must, • Experience working within Spanish Employment Law., • A track record of partnering and influencing senior leaders, • Strong understanding of team design, high performance culture, leadership development and change management, • A coaching mindset and excellent communication skills. You know when to challenge and when to support, • A commercial approach to people work, with a focus on impact, data and action and balancing colleague experience, • Experience developing and enabling leaders through multiple methods including skills gap analysis, designing, delivering, and measuring training programmes., • Comfort operating across regions and time zones, with experience partnering international teams; ideally UKI, Spain, and the US. What you receive, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Commercial Principal Associate 7+PQE - Birmingham - Salary up to £125k The Opportunity An opportunity has arisen for an experienced Principal Commercial Associate (7+ PQE) to join an established Birmingham commercial practice. This role offers exposure to a broad spectrum of commercial matters, including: • High-value supply and purchasing arrangements, • Agency and distribution agreements, • Outsourcing and managed services contracts, • Technology and IT agreements, • Intellectual property licensing and exploitation, • Data protection and regulatory advice You will have the chance to work with clients across multiple sectors, gaining visibility on strategically important matters while developing your commercial and technical expertise. For the right candidate, this role provides a clear pathway to Partnership, alongside opportunities to lead significant client matters, manage projects, and participate in business development initiatives. You can expect: • Ownership of your own high-value client matters, • Exposure to complex, cross-sector commercial and IP work, • Opportunities to participate in leadership and team development activities, • Mentoring from senior lawyers with structured support, • Clear frameworks for partnership progression and long-term growth The Team You will join a nationally connected commercial practice working collaboratively on complex matters for sophisticated clients. The team advises on: • Commercial and supply contracts, • Technology, IT, and outsourcing arrangements, • IP licensing and exploitation, • Data protection and compliance matters The team is supportive, high-performing, and collaborative, offering the opportunity to learn from senior colleagues while building your own profile. This role is ideal for a lawyer who enjoys variety, responsibility, and developing deep commercial insight. Key Responsibilities • Advising on and managing a portfolio of commercial contracts and technology agreements, • Drafting, negotiating, and reviewing high-value commercial, IP, and IT arrangements, • Leading client matters and providing strategic, commercially-focused advice, • Supporting business development initiatives and client relationship building, • Supervising and mentoring junior colleagues, • Participating in leadership activities and contributing to the growth of the practice The Candidate You’ll be a qualified solicitor in England & Wales with 7+ years’ PQE, ideally gained within a City or large regional firm. • Strong technical knowledge of commercial, IT, and IP law, • Proven experience managing complex commercial matters, • Commercial awareness and practical, solutions-focused approach, • Ability to build and maintain strong client relationships, • Enthusiasm for business development and leadership activities, • Ambition to progress toward a senior partner-level role This role is ideal for a senior lawyer ready to take ownership of client matters, contribute strategically to the team, and play a visible role in growing the practice. The Benefits • Salary up to £125k, • Comprehensive benefits package, • Generous bonus structure, • 25 days annual leave package plus bank holidays, • Company Pension, • Private Travel & Medical Insurance Apply in the strictest of confidence Dominika Holda, Recruitment Consultant (Commercial) Direct Dial: 0161 826 3140 Mobile: 07376 640 525 E-mail: dominika.holda@williamjamesrecruitment.com WILLIAM JAMES RECRUITMENT William James Recruitment is the number one recruitment partner to law firms in the UK & internationally. We work with a variety of top-tier clients, including a range of legal 500 firms.

Head of Pricing Analytics | Birmingham (Hybrid)| £75,000 - £90,000 + Bonus The Company Our client is a fast-growing, technology-led business operating within the fleet, fuel and mobility sector. With a strong reputation for innovation and customer service, they are transforming the way businesses manage fuel, fleet operations and commercial performance through data-driven solutions and smart technology. Following a decade of consistent organic growth, the business is entering an exciting new phase focused on product expansion, strategic partnerships and AI-enabled customer management solutions. Why join? • Join a highly profitable, agile business with ambitious growth plans, • Play a key role in shaping commercial strategy and future product direction, • Work closely with senior leadership in a business where decisions happen quickly, • Opportunity to influence AI adoption and commercial transformation projects, • Be part of a collaborative, entrepreneurial culture where ideas genuinely make an impact The Role This is a highly analytical and commercially focused Head of Pricing Analytics role sitting at the heart of our client’s pricing, revenue and commercial decision-making. You will take ownership of advanced pricing analysis, modelling and forecasting across a complex, high-volume fuel and non-fuel product environment. Working closely with senior leadership, finance and product teams, you will help shape how pricing strategies are built, tested and optimised across thousands of customers. This is a hands-on, technically advanced role where you will be expected to move seamlessly between deep analytical work and commercial storytelling. Key responsibilities include: • Leading advanced pricing analytics across fuel and associated product portfolios, • Building and maintaining forecasting and scenario models to support commercial decision-making, • Developing and automating financial and revenue models to improve margin performance and customer value, • Using SQL and Python to extract, manipulate and analyse large and complex datasets, • Creating dashboards and visual outputs using BI/visualisation tools to communicate insights clearly to senior stakeholders, • Supporting commercial strategy through data-led insight, pricing optimisation and performance analysis, • Working closely with Finance on revenue forecasting, business cases and margin analysis, • Contributing to the evolution of pricing infrastructure, tools and analytical capability across the business This role is ideal for someone who enjoys solving complex commercial problems through data, modelling and structured analytical thinking. Your Experience Our client is looking for a highly analytical pricing or commercial data professional with strong technical capability and a deep understanding of how pricing, revenue and customer behaviour interact. You will likely bring: • 8–10+ years’ experience in pricing analytics, revenue management or similar data-led commercial roles, • Strong hands-on experience with SQL and Python for data extraction, analysis and modelling, • Advanced financial modelling and forecasting experience, ideally within a commercial or revenue-driven environment, • Strong understanding of pricing mechanics, margin optimisation and customer value drivers, • Experience building and maintaining complex datasets, models or analytical frameworks, • Ability to translate complex analysis into clear, commercial insights for senior stakeholders, • Experience using BI/visualisation tools (e.g. Power BI, Tableau or similar) Next Steps This Head of Pricing Analytics opportunity is already generating strong interest and is unlikely to be on the market for long. If you would like to find out more, please apply today or get in touch for a confidential conversation. We are happy to provide advice and additional insight into the opportunity and hiring process.

Senior HR Business Partner Location: South Birmingham (Hybrid Working) Salary: Open to discussion Contract: Initial 12-18 Month Fixed-Term Contract We are partnering with a leading private sector organisation to appoint a commercially minded Senior HR Business Partner on an initial 12-18 month FTC basis. This is a newly evolved role within a high-performing HR function, designed to provide additional strategic depth and organisational support during a period of business change and transformation. Working closely with the Global HR Director, the successful individual will act as a trusted partner and safe pair of hands, helping to support the implementation of change initiatives, organisational development activity and leadership priorities across the business. Importantly, this role is not intended to replace or duplicate an already established HR structure. Instead, the focus is on collaborating with an experienced and high-performing HR team to help bring the wider business on the journey through strong partnership, coaching, organisational insight and pragmatic delivery. The business is looking for an experienced Senior HR Business Partner who is comfortable operating both strategically and hands-on within a fast-paced, evolving environment. Key Responsibilities • Partner closely with senior leaders across operational, engineering and commercial functions, • Support organisational change and transformation initiatives across the business, • Help drive organisational capability, workforce planning and leadership effectiveness discussions, • Work collaboratively with the wider HR team to support business priorities and organisational objectives, • Coach, support and influence leaders through periods of change and organisational evolution, • Use workforce insight and commercial understanding to identify risks, opportunities and capability gaps, • Support organisational design and team effectiveness activity where required, • Contribute to talent, succession and future capability discussions, • Balance strategic HR partnering with pragmatic operational delivery About You The successful candidate will likely demonstrate: • Proven experience operating as a Senior HR Business Partner within fast-paced commercial environments, • Exposure to organisational change, transformation and business evolution initiatives, • Strong relationship-building and stakeholder management capability, • The ability to influence and support leaders at multiple levels across the business, • A collaborative and pragmatic approach with the credibility to operate within an established HR team, • Broad exposure across multiple areas of HR, with the ability to move between strategic and operational activity, • Experience working within both larger corporate environments and smaller, more agile businesses, • Commercial awareness and the ability to balance pace with thoughtful decision-making, • CIPD qualification or equivalent practical experience Additional Information • Hybrid working model based in South Birmingham, • Initial 12-18 month FTC, • Ideally looking for someone available immediately or on a short notice period, • Opportunity to play a key role within a collaborative, evolving and commercially focused HR function For a confidential discussion or further information, please get in touch directly.

Citrus Recruit are excited to be working with a growing Energy company to recruit for an Account Manager for a small but growing team. You will be managing a portfolio of accounts, building relationships with your customers to increase inbound referrals and tenders, expand on existing opportunities and grow new business accounts. This is a technical role with a complex sales process, the successful candidate will have a background with Energy, either coming from a Supplier or TPI background. You will be working for a forward-thinking business within the Energy sector, who have a flexible, hybrid working pattern and an extensive benefits package. Responsibilities & day to day duties As an Account Manager you will be responsible for: • Manage a full pipeline of new business and renewal tenders, coordinating end‑to‑end responses and aligning contract requirements with TPI/consumer needs., • Gather and validate data to assess risk, collaborate with internal teams on bespoke tender requirements, and work with Credit to secure suitable credit outcomes., • Ensure TPIs can accurately represent offers, pitch propositions directly where possible, and collect all onboarding information for a smooth customer setup., • Maintain strong relationships with existing customers through regular reviews, accurate forecasting, and oversight of trade confirmations and reporting feedback., • Build and optimise TPI relationships through structured engagement, KPI reviews, product launches, qualification of new partners, and industry networking., • Keep CRM data accurate and produce insight-led analysis on TPI performance, trends, opportunities, and risks., • Collaborate daily with Customer Service, Quoting, and Marketing to ensure aligned tender responses, consistent customer experience, and effective sales collateral. Skills & experience required. • Proven B2B I&C sales experience, with strong relationship management across Strategic Accounts and TPIs., • Solid understanding of flexible energy supply products, • Confident communicator able to influence internal stakeholders and maintain strong cross‑team collaboration., • Professional and credible in all external, customer‑facing meetings, representing the business effectively., • Full, clean UK driving licence. Benefits • Salary of up to £65,000, • Quarterly Commission scheme, • Hybrid working opportunity – office based 2 days per week, • Flexible working hours. 37.5 hours contract, • 24 days annual leave + BH., • Income and Life Protection Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic. While we make every effort to reach out to all candidates. If you don't receive a response within 10 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.

Jewellery Quarter Bullion – Deputy Chief Executive Officer Location: Birmingham, Office-based Contract: Full time, permanent contract, 37.5 hours per week Salary: Executive-level salary + performance bonus + long-term equity opportunity Package & Benefits • Performance bonus, • Long-term equity opportunity, • Company car, • 33 days holiday (with option to buy up to 5 additional days), • Onsite Gym, • Health and wellbeing programme, • Employee discount Birmingham; visa sponsorship is not available About Jewellery Quarter Bullion BullionByPost / Jewellery Quarter Bullion (JQB) is the UK’s leading online bullion dealer with £500m+ annual turnover, over 1.5 million orders shipped annually and operations across the UK, EU and US markets. We’re not a startup — but we think and move like one. Our brands, including BullionByPost.co.uk and Gold.co.uk, are trusted by hundreds of thousands of investors and collectors worldwide. We are an ambitious, entrepreneurial and commercially driven business with a strong focus on growth, customer experience, operational excellence and innovation. We are now looking for a Deputy CEO to work alongside the CEO in defining and delivering the next stage of ambitious growth across the business. You’ll help drive the evolution of the business as we continue embedding AI and automation into our operations, leveraging the expertise and infrastructure of our sister AI business, Danucore, whilst accelerating international growth and strengthening our position as market leader. This is a rare opportunity to join a high-growth business at scale, with a genuine pathway towards becoming CEO. Role Overview This is not a “sit in meetings and nod” type of role. This is a highly hands-on leadership position suited to someone who thrives in fast-paced, commercially focused environments and enjoys operating both strategically and operationally. You’ll be in the detail, in the numbers and in the execution, whilst also helping shape wider business strategy and growth plans. Working closely with the CEO and wider Leadership Team, you will help drive revenue growth, improve operational performance and support the ongoing evolution of the business. Key areas of responsibility will include: • Marketing & Growth – performance marketing, CRM, customer acquisition and brand growth, • Sales & Commercial Strategy – pricing, revenue growth, customer lifecycle and commercial opportunities, • Ecommerce & Customer Experience – conversion, UX, product development and data-led optimisation, • Operational Performance & Scalability – fulfilment, efficiency, scalability and customer journey improvements, • AI & Automation Initiatives – embedding automation and operational efficiencies across the business Delivering an excellent customer experience is a core pillar of this role, not an add-on. Key Responsibilities • Drive commercial growth, customer acquisition and revenue performance across the business, • Support and influence marketing, ecommerce and sales strategies to improve conversion, retention and customer lifetime value, • Lead operational improvement initiatives focused on scalability, efficiency and customer experience, • Work closely with senior leadership teams to identify growth opportunities and improve business performance, • Support AI and automation initiatives to improve operational efficiency and decision-making, • Use data, reporting and commercial insight to drive strategic and operational decisions, • Collaborate cross-functionally with Marketing, Sales, Operations, Technology and Finance teams, • Help shape the future direction, structure and scalability of the business Skills & Experience • Strong commercial instinct with experience driving revenue and margin growth, • Proven experience within marketing, sales or ecommerce functions (ideally across multiple areas), • Highly data-driven with strong analytical and decision-making capability, • Strong operational and execution capability, • Comfortable operating in a highly hands-on role rather than a purely strategic position, • Strong stakeholder management and communication skills, • Genuine passion for customer experience and operational excellence, • Ability to move quickly, solve problems and deliver outcomes within fast-paced environments, • Experience within high-consideration or trust-led industries such as financial services, luxury retail or insurance (desirable), • Exposure to operational scaling, fulfilment or logistics environments (desirable), • Genuine interest in AI, automation and technology-driven operational improvement (desirable) Why You’ll Love It Here • Genuine progression opportunity towards CEO, • Significant autonomy and commercial influence, • Opportunity to make a real impact within a market-leading business, • Established business with significant growth potential and scalability, • Opportunity to help shape AI and automation strategy across the company, • Fast-paced, entrepreneurial and ambitious environment, • Strong, focused team with a high-performance culture, • Be part of a business that values Integrity, Agility, Ambition, Clarity and Efficiency About You You’ll thrive in this role if you: • Are highly ambitious and growth-focused, • Are commercially driven and outcome-oriented, • Balance strategic thinking with hands-on execution, • Are naturally curious, resilient and solutions-focused, • Enjoy accountability and operating at pace, • Care deeply about customer experience and operational standards, • Measure success based on outcomes rather than optics, • Want to help build, scale and shape a market-leading business Please note that all successful candidates will be required to complete pre-employment screening checks, which include: • Right to work verification, • Criminal record check (DBS), • Reference checks, • For certain roles, credit or fraud screening may also be required Ready to Apply? If this sounds like the right opportunity for you, we’d love to hear from you. At JQB we champion diversity and promote equal opportunities. We encourage applications from every background, you’re welcome here.

Sales Development Representative Location: Birmingham (hybrid/flexible) Salary: £26,000–£32,000 DOE + £12,000–£15,000 OTE About the Company We are a fast‑growing UK‑based SaaS company providing a cloud platform that helps public‑sector organisations manage social media and digital community engagement at scale. Our software enables teams to monitor conversations, respond efficiently to the public, gain insight through analytics and sentiment analysis, and operate with strong governance and compliance. Trusted by hundreds of organisations, including local authorities and emergency services, our platform supports millions of digital interactions every year. The Role We’re looking for a Sales Development Representative to join a high‑energy, target‑driven sales team focused on generating new business opportunities. This role is ideal for someone who enjoys prospecting, opening doors in new markets, and working closely with marketing and sales colleagues to build a strong pipeline. You will be one of the first points of contact for prospective customers, representing the business with confidence, curiosity, and professionalism. Key Responsibilities • Generate new business leads through outbound prospecting, • Identify and qualify opportunities across target accounts, • Communicate with prospects via phone, email, and other digital channels, • Meet and exceed weekly KPIs and sales targets, • Work closely with the Marketing team and wider Sales function, • Build strong relationships with prospective customers and stakeholders What We’re Looking For • 18–24 months’ experience in a similar sales or SDR role, • Proven track record of meeting or exceeding targets, • Degree‑level education or equivalent experience, • Strong written and verbal communication skills, • Ability to understand customer challenges and position value‑led solutions, • Highly organised, detail‑focused, and self‑motivated, • Ambitious mindset with a desire to progress and develop Why Join Us You’ll be joining a fun, inclusive, and ambitious team that works hard while genuinely supporting one another. We offer a flexible working environment, 25 days’ holiday, a competitive salary with commission, and ongoing training and development opportunities. Our modern Birmingham city‑centre office is easily accessible, with hybrid and remote working options available. We believe that diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives. Hit apply or reach out to one of our talent team to progress your application and journey with us.

Territory Manager Compression and Wound Care Portfolio Field based – Birmingham, Black Country, Staffordshire & Shropshire Want a role where clinical expertise, commercial thinking and real patient impact intersect? This is an opportunity to step into a visible, high impact Territory Manager role within wound care and compression. This is a direct to headcount position, working for our client. You will work at the frontline of healthcare, partnering with clinical teams to improve patient outcomes while driving sustainable growth across a specialist compression portfolio. If you enjoy autonomy, value meaningful relationships and want your work to genuinely matter, this role offers challenge, development and purpose in equal measure. The role As a wound care Territory Manager, you will take ownership of your territory, building trusted relationships and positioning the organisation as a long term partner of choice. You will combine strategic territory planning with hands on clinical education, working closely with a local matrix team to unlock opportunities and deliver results. This is not a transactional sales role. It is about influence, insight and credibility in a complex healthcare environment. What you will be responsible for • Owning and delivering a robust territory and business plan to maximise account growth, • Growing compression business through high quality clinical education and training, • Educating and supporting external clinical teams on compression aetiology and application, • Driving sales performance against agreed targets and market share objectives, • Using CRM systems and data insight to prioritise activity and optimise territory planning, • Supporting formulary inclusion and ensuring strong pull through at a local level, • Delivering confident, engaging clinical and product presentations, • Applying challenger selling principles and current marketing messages, • Building long term, trust based relationships across community and acute settings, • Managing study days, customer meetings and exhibitions within the territory, • Continuously developing clinical, commercial and therapeutic knowledge, • Sharing insight and best practice through regional and national collaboration What you will bring • Experience in healthcare sales or a strong understanding of the UK healthcare sector, • A credible, confident communication style with the ability to influence at multiple levels, • Strong planning and organisational skills with a data driven mindset, • A results focused, resilient approach with the ability to adapt to change, • A collaborative, team oriented way of working, • Confidence presenting to clinical audiences in formal and informal settings, • High level of IT literacy, including CRM systems Background and qualifications • Degree qualified or equivalent experience in a relevant field, • Experience or interest in wound care or compression is advantageous Why this role stands out You will have the freedom to manage your own territory, the support of a strong matrix team and the opportunity to build expertise in a highly specialised area of healthcare. This role suits people who enjoy learning, value autonomy and want to grow a long term career where success is defined by impact as well as performance. Why join • You will join a high performing organisation with a strong reputation in wound care, offering autonomy, support and the opportunity to shape territory strategy and product launches., • Competitive basic salary, performance related bonus, car allowance or company car, • Private healthcare, pension scheme, employee assistance programme, 25 days holiday plus bank holidays, option to buy up to 5 days and sell up to 5 days annual leave Interested? If you are ready to take ownership of a territory, develop lasting clinical partnerships and build a career in wound care and compression, apply today to find out more.

Interim Commercial Officer – Defence (12-Month Maternity Cover) We are currently seeking an experienced Commercial Officer to join a high-profile MOD programme on a 12-month maternity cover contract. This is an excellent opportunity to contribute to a critical defence project, supporting post-contract commercial activities within a complex delivery environment. Location: Flexible – Birmingham (hybrid working options available) Security Clearance: Active SC clearance required Contract Type: Inside IR35 Day Rate: £300–£350 per day (umbrella) Key Responsibilities: • Lead and support post-contract commercial management across a major MOD programme, • Manage supplier relationships, ensuring compliance with contractual obligations, • Handle contract variations, change control, and commercial risk mitigation, • Provide commercial insight and guidance to project and programme stakeholders, • Support dispute resolution and contract close-out activities as needed Key Requirements: • Proven experience in a Commercial Officer or similar role within defence or government programmes, • Strong background in post-contract management, • Prior experience working with the MOD or within defence environments, • Ideally experience with a private sector prime contractor, • Excellent stakeholder management and negotiation skills, • Active SC clearance is essential Desirable: • Familiarity with defence procurement processes and regulations, • Experience working in complex, multi-supplier programme environments This role offers the chance to play a key part in delivering vital defence capabilities while working within a collaborative and professional team. To apply or find out more, please get in touch with Sara on sara.mcdonnell@arguilesearch.com

ISS Facility Services UK are seeking a proactive and commercially minded Head of Performance to lead and drive performance across a large, complex government contract. Job Overview This senior leadership role is critical to ensuring that contractual performance requirements are consistently met and exceeded. The Head of Performance will provide strategic oversight of performance management, using insight-led analysis to support effective decision making and continuous improvement across engineering, helpdesk and service centre teams. Working closely with the client and internal stakeholders, the role will ensure strong alignment between operational delivery, performance reporting and system integration. A key focus will be on driving transparency, governance and service innovation while maintaining high standards of data quality and assurance. Key Responsibilities • Lead the delivery of all contract performance requirements, including KPI and SPI monitoring, analysis and reporting., • Own contract performance analytics, management information and client reporting as part of the senior leadership team., • Act as the primary point of contact for senior client stakeholders on performance reporting, transparency and governance., • Lead and develop the account performance team, covering MI, data systems and tools, quality assurance, digital compliance and continuous improvement., • Drive continuous improvement initiatives and service innovation using performance data and insight., • Ensure high standards of data quality, governance and assurance in line with established operating standards and ways of working., • Use performance insight to support operational, tactical and strategic decision making across the contract., • Oversee and improve data alignment between client integrator platforms and internal CAFM and performance systems. Person Specification • Strong facilities management background with Total Facilities Management (TFM) knowledge and experience., • Proven experience in performance management and leading high-performing teams within a commercial FM environment., • Demonstrable experience managing contract performance, KPIs and commercial FM activities., • Collaborative, proactive and commercially minded approach, with the ability to influence across multiple teams., • Experience using CAFM systems; Maximo experience is desirable., • Strong understanding of status management, job lifecycle flow within CAFM systems and API integration with client systems., • Confident stakeholder manager with experience working closely with senior clients and internal teams.

We are seeking an Assistant Manager to join our Financial Advisory team in Birmingham. This role is firmly advisory-focused, supporting clients, lenders and stakeholders through periods of financial stress, underperformance and strategic change. The successful candidate will be ACA or ACCA qualified with experience in restructuring or financial advisory environments, and a strong interest in commercial problem‑solving, financial analysis and stakeholder advisory work. You will work closely with Directors and Partners on a range of advisory assignments, taking ownership of core workstreams and contributing meaningfully to client outcomes. Key Responsibilities • Deliver advisory support on restructuring and turnaround engagements, including:, • Short-term cashflow forecasting and liquidity analysis, • Accelerated M&A projects, • Financial modelling and scenario planning, • Business performance analysis and options reviews, • Support the preparation of independent business reviews (IBRs) and advisory reports for management teams, lenders and stakeholders, • Assist in developing practical, commercial restructuring solutions tailored to each client’s circumstances, • Act as a key day-to-day contact on assignments, building trusted relationships with clients, • Support meetings with management teams, lenders and advisors, clearly communicating financial insights and recommendations, • Work collaboratively with legal, banking and other professional stakeholders as part of advisory projects, • Manage workstreams effectively to ensure high-quality outputs are delivered on time, • Support business development activity, including proposals and pitch materials, • Contribute to internal projects, methodology development and knowledge sharing, • Maintain strong professional standards and compliance with internal and regulatory requirements Skills & Experience • ACA or ACCA qualified, • Experience within financial advisory, restructuring, turnaround or transaction-related environments, • Strong financial analysis capability, including cashflow forecasting and financial modelling, • Commercial mindset with the ability to translate financial data into clear, actionable insight, • Confident communicator with experience in engaging directly with clients and senior stakeholders Desirable • Experience supporting IBRs, lender advisory or stressed/distressed businesses, • Exposure to restructuring situations within advisory, consulting or corporate finance teams, • Prior experience supervising or mentoring junior colleagues, • Exposure to formal insolvency processes is beneficial but not a prerequisite for this role. Why join us? As a broader PLC group, we’ve doubled in size since 2019 and we have ambitions to maintain that growth profile moving forward, so we’re looking for people who want to help us shape our future. We value applied intellect, curiosity and an entrepreneurial spirit and we’re committed to creating an inclusive environment where everyone can thrive. • Company pension, • Cycle to work scheme, • 23 days’ holiday (plus bank holidays), • Flexibility to buy and roll over holidays, • 24/7 Access to virtual GP + mental health support, • Internal and external professional qualifications support, • Enhanced maternity and paternity leave, • Employee discount scheme (Gym, Retailers etc), • Social events throughout the year, • Electric car salary sacrifice, • Free mortgage advice, • Health and Wellbeing programme, • Paid volunteer time

Employee Relations Specialists Base Location: Birmingham, Leeds, Manchester & Watford KPMG in the UK is part of a global network of firms that offers Audit, Legal, Tax and Advisory services. Through the talent of over 16,000 colleagues we bring our creativity, insight and experience to solve our clients’ and communities’ biggest problems. We’ve been doing this for more than 150 years. Group Corporate Services (GCS) is the home for all internal support services that support the combined firm. Working with our Capability-led matrix and throughout the whole firm, GCS executes on our Group's strategic goals by enabling growth, protecting the firm and running operations effectively and efficiently, resulting in improved profitability. We do this using a ‘We are Group’ mindset. The People and Resourcing domain’s purpose is to enable the Group’s business strategy through its people. We maintain our position as an employer of choice by fostering a Values-led culture, enabling our people to thrive, and delivering a positive experience through the employee lifecycle. We are a strategic HR function that leverages digitisation, automation, and data-driven insights to enhance decision-making and productivity. Why Join KPMG as an Employee Relations Specialist At KPMG we want to build and maintain positive and constructive relationships individually amongst our people, and collectively between the firm and our people. We believe that a positive climate in the workplace enables greater employee engagement and commitment, with a positive impact both on employee well-being and business outcomes. Now is a great time to join us and be part of our new expert ER Function firmly anchored around our firm-wide values. The team will be responsible for end-to-end case management and for coaching / upskilling the business to more effectively address ER matters in the business line We are introducing a best practice tiered approach to service delivery, including self-service for generic questions and effective triaging of incoming concerns promoting routes to resolution outside of formal cases. We have a separate team within the ER function responsible for formal investigations By firmly anchoring Employee Relations expertise in the ER function, we are professionalising the service and creating tangible and rewarding career opportunities for ER professionals We are committed to continuous improvement so that we can evolve our Employee Relations (ER) services and support mechanisms to be the best they can be, encouraging open communication, ensuring our colleagues can thrive both professionally and personally and building trust within our organisation. What will you be doing? • Provide PLs/PMs and HRBPs with timely, solution-focused ER support on the full range of ER matters, enabling the business to deliver ER processes in line with policy, fairness and our values, • Support with (and lead where appropriate) consultations and employee engagement relating to restructures, redundancies and TUPE, • Provide pragmatic ER advice, clearly articulating risks, mitigations and recommendations, • Coach and advise managers on performance management approaches (including Reaching Performance Plans), ensuring appropriate documentation and guidance is provided, • Support managers to manage complex sickness absence and health related capability matters, including advising on complex OH referrals and workplace adjustments, • Promote early resolution approaches (e.g. facilitated conversations, mediation), coaching and enabling stakeholders to resolve issues at the earliest appropriate stage, • Produce and interpret ER Management Information (MI), providing key data on caseloads, outcomes and trends, • Support the disciplinary and grievance process, ensuring key stakeholders are appropriately informed, and liaising with the ER Investigations Team where formal investigation is required, • Provide HR representation on panels, participating in the decision-making process and drafting outcome letters, • Support the ethics champion process, including conducting initial fact-finding, engaging relevant stakeholders and determining appropriate resolution or escalation to formal investigation where required, • Collaborate with the business/HRBPs to implement learnings and recommendations from ER processes, • Contribute to standard templates, playbooks and knowledge articles to improve consistency and efficiency across the ER team, • Support with the design and delivery of practical upskilling sessions to build manager and leader capability in ER matters, • Maintain accurate, confidential case files, ensuring timely recording of actions and advice in the case management system/trackers, • Prepare and review Settlement Agreements What will you need to do it? • Strong and demonstrable Employee Relations knowledge and experience supporting formal and informal ER casework, including coaching and supporting leaders through capability matters, • Deep understanding of employment legislation, dispute resolution and best practice ER approaches in the UK, • Communication Skills: excellent written and verbal communication, able to engage and influence constructively at all organisational levels, • Experience of translating policy and employment law into practical guidance for leaders, • Experience of handling competing priorities in a high-volume case environment, • Analytical capability: comfortable working with case data/MI, drawing insights and presenting themes clearly, • Excellent attention to detail, • Able to build relationships and communicate confidently and professionally with colleagues at all levels of the firm, delivering clear written and verbal messages, • Experience in coaching and developing others and championing a culture of service excellence, promoting a continuous learning culture within the team., • Proactively share knowledge and experience, promoting a team player mindset To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but our core Central Service hubs for this role are: • Birmingham, • Leeds, • Manchester, • Watford

+ Account Director – Digital Glue + Salary Competitive + Unlimited holiday + Hybrid working, 2 days in office, Birmingham. Digital Glue is truly unique, they’re agile, creative and deliver world-class results. Culturally they really do stand out from the crowd, founded on excellent leadership, they cut out the middle management and operate in a truly autonomous way. These aren’t just buzz words, we promise you the team will 100% deliver on these behaviours! We work on a lot of Account Director roles, and many job descriptions tend to sound very similar, which is exactly why Digital Glue’s stood out. The team is looking for a Account Director who can truly lead. Lead strategy. Lead a team. Lead by example. And deliver world-class work. To be considered, you’ll need a strong grounding across PR, social, and content, along with a solid understanding of digital PR and the ever-evolving performance marketing landscape. You’ll be someone who can naturally bridge gaps across wider teams and bring integrated thinking to every client challenge. If successful, you’ll take ownership of the PR division, drive and evolve client relationships across integrated campaigns whilst maintaining a sharp focus on existing client engagement. You’ll support and coach your team while collaborating closely with other senior leaders on client strategy. Developing client relationships and invested in winning new clients will also fall into your remit. We don’t need you to be a BDM but confident pitching and spotting an opportunity is a must! Yes, the role has breadth and plenty to keep you busy, but what an opportunity. This is a chance to make a genuine impact, with real autonomy and ownership! To be considered, you’ll need to demonstrate strengths in the following areas: Strategy Define and oversee long-term strategy and communications plans across a diverse client portfolio. Client Counsel Act as a trusted advisor to stakeholders, providing insight and strategic thinking that goes beyond day-to-day execution. Cross-Functional Collaboration Work seamlessly with design, digital and web teams to deliver integrated, holistic solutions. Leadership Develop and coach your team and the people around you. Set goals, inspire high performance and drive results. Growth Identify gaps in client plans and proactively offer solutions to fill them. Contribute to proposals, pitches and wider business development activity. Hands-On Delivery While this is a senior leadership role, the team still needs your expertise in the day-to-day. This is a role for someone who is happy to stay close to the work and remain hands-on when needed. Interested? Send your CV over for immediate consideration. Pitch is exclusively briefed on this role, so you won’t see it advertised anywhere else. Ref:50507

Enriching education & realising potential across Birmingham Titan Partnership is looking for an inspiring, strategic and values‑driven leader to guide us into an exciting new chapter. Rooted in North and West Birmingham, Titan is a long‑standing, place‑based education charity bringing schools, employers, universities and civic partners together to improve life chances for children and young people. For more than two decades, we have championed collaboration, strengthened the local education workforce, and expanded opportunities for young people in our communities. As we enter a new phase guided by our 2026–2029 Strategy, we are ready to deepen our impact — and we are seeking a CEO who can lead with clarity, ambition, and heart. This is a great opportunity to shape change in one of the most diverse and dynamic parts of the country. You’ll work closely with schools, funders, employers and civic leaders to strengthen our membership offer with schools and colleges, grow our high‑quality Initial Teacher Training and workforce development offer and drive forward programmes that support educators and young people to build skills and opportunities that help them realise their potential. You’ll be joining a respected charity with: • A clear, ambitious strategy and strong community roots, • A trusted reputation and committed network of schools and partners, • A Board focused on investment, renewal and long‑term sustainability, • A small, dedicated team delivering high‑quality programmes and support We are open to appointing between 3 and 5 days per week, depending on the successful candidate’s circumstances. Salary: £70,000 (pro rata) plus 5% employer pension contribution and 32 days leave (pro rata). If you are a collaborative, strategic and people‑centred leader who believes in the power of partnership to transform outcomes for young people, we would be delighted to hear from you. Job Description This is a wide ranging role, offering the opportunity to use your very best relational, operational, financial and visionary skills to power Titan forward and ensure excellence and impact across all we do. 1. Strategic Leadership & Vision • Lead Titan Partnership with clarity, ambition, and compassion, ensuring the charity delivers on its mission to improve life chances for young people across Birmingham., • Shape and deliver the strategic plan that reflects the needs of Titan’s diverse membership and the wider education and opportunities ecosystem., • Maintain a strong understanding of local and national education policy, skills and employability agendas, and the challenges facing inner-city schools., • Identify opportunities for innovation, partnership, and growth - ensuring Titan remains agile, relevant, and impactful., • Provide high-quality advice and insight to the Board of Trustees, supporting effective governance and strategic decision-making. 1. Relational Leadership & Membership Engagement • Build and sustain strong, trusting relationships with Titan’s member schools, colleges, universities, training providers and wider stakeholders and funders., • Act as a connector, facilitator, and champion - ensuring members feel heard, valued, and supported., • Convene leaders across the network to share best practice, collaborate on challenges, and co-design solutions., • Represent Titan at local, regional, and national forums, raising the organisation’s profile and influence., • Ensure Titan’s programmes, events, and services remain responsive to member needs and aligned with the charity’s values of inclusion, diversity, and aspiration. 1. External Partnerships, Fundraising & Income Generation • Develop and maintain strong relationships with funders, employers, local authorities, universities, and community partners., • Act as Titan’s lead ambassador - communicating the charity’s impact with authenticity and confidence., • Secure diverse income streams, including grants, contracts, corporate partnerships, and traded services., • Oversee the development of compelling funding bids, proposals, and impact reports., • Ensure Titan remains financially sustainable, with robust planning, forecasting, and risk management. 1. Programme Impact & Educational Outcomes • Oversee the design and delivery of high-quality programmes and delivery that enrich education, raise aspirations, and support skills and employability., • Ensure Titan’s work reflects the lived experience of young people in North Birmingham and addresses inequalities in opportunity and attainment., • Champion evidence-based practice, evaluation, and continuous improvement., • Promote inclusion, diversity, and social justice across all aspects of Titan’s work. 1. Organisational Leadership & Culture • Lead, motivate, and develop a small, committed team - fostering a culture of collaboration, learning, and wellbeing., • Ensure operational excellence across finance, HR, safeguarding, compliance, and governance., • Model Titan’s values in all interactions: integrity, inclusion, ambition, and partnership., • Promote a positive, supportive, and high-performing organisational culture. 1. Governance & Compliance • Work closely with the Chair and Board to ensure strong governance and regulatory compliance., • Provide timely, accurate reporting on performance, risk, finance, and impact., • Ensure Titan meets all statutory requirements, including Charity Commission obligations and safeguarding standards., • Support the Board’s development, including recruitment, induction, and succession planning. Person Specification We are looking for an experienced senior leader/CEO who will inspire, lead and enable all those engaged with Titan and our stakeholders. Underpinning the skills and attributes must be an energetic and forward focused mindset, a person that thrives on challenge and is passionate about our vision, mission and purpose. Essential Experience & Knowledge • Senior leadership experience in education, charity, public sector, or youth-focused environments., • Strong understanding of the UK education landscape, including challenges facing inner-city schools and young people., • Proven ability to build and sustain high-value relationships with stakeholders, funders, and partners., • Experience of income generation, fundraising, or securing contracts., • Demonstrable commitment to inclusion, diversity, and improving life chances for young people., • Experience leading teams, managing budgets, and overseeing organisational performance., • Skills & Attributes, • A relational, collaborative leadership style - credible with headteachers, CEOs, funders, and community partners., • Exceptional communication skills: persuasive, authentic, and able to inspire confidence., • Strategic thinker with the ability to translate vision into delivery., • Innovative, solutions-focused, and comfortable navigating complexity., • Empathy, emotional intelligence, and a deep understanding of young people’s lived experiences., • High integrity, resilience, and a commitment to social justice. Desirable • Experience working in or with multi-agency networks or membership organisations., • Understanding of skills, employability, and careers education., • Experience in programme design, evaluation, or impact measurement., • Knowledge of Birmingham’s education and community landscape. Download our applicant pack - https://www.titan.org.uk/wp-content/uploads/2026/05/CEO-Recruitment-Pack.pdf Please submit an up-to-date CV and cover letter demonstrating how you meet the person specification and your alignment to our purpose and values to hr@titan.org.uk

Managing Director Projects (LIFT sector experience is essential) UK | Board-Level Role | PE-Backed Growth Platform Salary DOE will range from £125,000 to £175,000 + Equity + Bonus + Benefits A rare opportunity to lead and scale a national projects platform within a high-growth, investor-backed business We are partnering with a private equity-backed group on an ambitious growth journey, with a clear strategy centred around both organic expansion and targeted acquisitions. As part of the next phase of growth, the business is looking to appoint a Managing Director – Projects to take full ownership of a critical and high-value division focused on modernisation and new installation programmes at scale. This is a true board-level leadership role, offering full P&L accountability and the opportunity to directly shape the future capability, performance, and market position of a national projects platform. The opportunity This is more than a divisional leadership role, it is an opportunity to: • Build and scale a best-in-class projects business within a rapidly growing group, • Lead a division delivering complex, high-value modernisation and new build programmes, • Influence strategy at board level and work closely with private equity stakeholders, • Play a central role in a clearly defined value creation and exit plan, • Create a high-performing, scalable operating model that drives sustainable growth and margin expansion The platform has already established strong foundations and is now entering a more accelerated phase of growth, creating a genuine opportunity for an experienced leader to make a transformational impact. The role Reporting directly to the CEO, you will assume full leadership and accountability for the Projects division, responsible for driving commercial performance, operational delivery and long-term strategic growth. Key areas of focus include: Strategic & Commercial Leadership • Define and execute a clear growth strategy aligned to the wider group’s ambitions, • Drive expansion across large-scale modernisation programmes and complex installations, • Lead pricing strategy, commercial frameworks and contract negotiations, • Own and manage risk across major projects and delivery programmes, • Build long-term, high-value client relationships Operational Excellence & Scalable Delivery • Oversee end-to-end project delivery across multiple programmes Ensure best-in-class performance across: • Safety, • Quality, • Programme certainty, • Margin delivery, • Drive process improvement, standardisation and scalable delivery models, • Embed modern systems, reporting and operational discipline Leadership & Capability Building • Build, lead and develop a high-performing leadership team, • Create a culture built around accountability, delivery and continuous improvement, • Drive talent development and succession across the division, • Set and maintain a strong safety-first mindset Stakeholder & Board Engagement • Work closely with the CEO and private equity investors, • Provide clear, data-led performance visibility to the Board, • Collaborate across the wider group to ensure alignment with growth strategy, • Monitor market dynamics, competitor activity and strategic opportunities The journey • This is a business with a clear and compelling growth story:, • Established, profitable platform with strong market presence, • Backed by experienced private equity investors, • Actively executing a buy-and-build strategy, • Investing in capability, systems and talent to drive scale, • Clear pathway to future value realisation and exit You will be joining at a point where foundations are in place, but the real scaling opportunity lies ahead. What we’re looking for We are seeking an exceptional leader who combines commercial insight, operational expertise and strategic vision. You are likely to bring: • Proven senior leadership experience in a projects-led environment, • Demonstrable experience delivering modernisation and new installation programmes at scale, • Full P&L ownership and accountability for growth and performance, • Strong commercial and contractual capability, • Experience operating in a private equity-backed or high-growth environment, • A leadership style that is visible, credible and delivery-focused, • A strong commitment to safety, quality and operational excellence Why this role stands out • Board-level influence with direct exposure to investors, • Full autonomy to shape and scale a critical division, • Opportunity to build a market-leading projects platform, • Direct contribution to a defined growth and exit strategy, • A fast-paced, ambitious and performance-driven environment Apply If you are a senior leader operating in a projects-led business, and you are looking for a role where you can take full ownership, drive meaningful growth, and play a central role in a high-profile platform build, we would welcome a confidential conversation. Contact Nick Singh on 07973757974 for a confidential chat or email your CV to nick.singh@alexanderdaniels.co.uk

Commercial Solicitor | Partner or Managing Associate | Employer of Choice Location: Birmingham Position Type: Full-time, Permanent Salary: Competitive + Excellent Benefits Package Are you a seasoned commercial solicitor ready to take the next step in your legal career? Our client, a prestigious and forward-thinking national law firm, is seeking a dynamic lawyer to join their plush Birmingham offices. This is a rare opportunity to play a key role in shaping the future of a growing team within a top-tier legal environment. About the Role This is a broad and stimulating position offering exposure to a diverse portfolio of commercial legal work. You’ll advise on: • Complex commercial contracts, • High-value supply and procurement agreements, • Outsourcing and strategic partnerships, • Agency and distribution arrangements, • IT and IP licensing, • Data protection and compliance matters You’ll work with clients across a variety of sectors, giving you the chance to deepen your expertise and broaden your commercial insight. The role also includes opportunities to contribute to business development, mentor junior team members, and engage in firm-wide leadership initiatives. What We’re Looking For We’re keen to speak with candidates who meet the following criteria: • 8+ years PQE with a strong background in commercial law including technology, • Experience gained at a leading City or large regional firm, • A pragmatic, client-focused approach to legal advice, • Strong commercial acumen and a genuine interest in how businesses operate, • Excellent communication and relationship-building skills, • A proactive attitude towards business development and team leadership This is an ideal role for someone who enjoys variety, thrives in a collaborative environment, and is looking for a clear path to further career progression. Why Apply? • Join a firm consistently ranked as an employer of choice, • Be part of a new and growing office with real influence and visibility, • Enjoy a supportive culture that values innovation, inclusion, and development, • Access a comprehensive benefits package and competitive remuneration, • Work in a firm recognised for its commitment to employee wellbeing and professional growth

We are excited to be working with a leading law firm on a newly created Head of Talent opportunity. This is a senior, commercially important appointment within a growing professional services environment where talent acquisition is a key driver of business performance. The role will lead and evolve a high-performing talent function, partnering with senior leadership to shape hiring strategy, strengthen capability and support long-term growth. Key Responsibilities • Lead the development and delivery of a proactive talent acquisition strategy aligned to business growth objectives, • Build and execute direct sourcing capability, reducing reliance on external agencies through market mapping, talent pipelining and targeted engagement, • Partner closely with senior leadership to shape workforce planning, identifying future capability needs, succession risks and hiring priorities, • Act as a visible ambassador in the external market, building credibility and networks to attract high-performing talent, • Deliver a high-quality, consistent candidate experience from initial engagement through to onboarding, • Use data, market intelligence and insight to inform hiring decisions and improve recruitment outcomes, • Develop and enhance employer brand positioning, increasing visibility across relevant talent markets, • Lead and develop the talent function, ensuring a commercially focused, high-performing team, • Identify opportunities to broaden the remit, including areas such as talent intelligence, workforce data and wider people initiatives Person Specification • Demonstrable experience in strategic recruitment, talent acquisition or executive search within professional services or comparable environments, • Strong commercial awareness, with the ability to align hiring strategy to business performance and growth priorities, • Track record of building and delivering direct sourcing strategies that improve quality of hire and reduce agency dependence, • Credibility and confidence to influence senior stakeholders and operate at leadership level, • Well-developed external network and ability to engage high-performing candidates in competitive markets, • Data-led approach, with experience using insight and analytics to drive decision-making and continuous improvement, • Strong understanding of workforce planning principles and talent market dynamics, • Experience developing or contributing to employer brand and attraction strategies, • Pragmatic, hands-on approach, suited to a growing environment requiring both strategic input and delivery Equal Opportunities As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in the UK & Ireland. Our Customer Service and Asset Specialist plays a critical role in protecting Tosca’s asset base while delivering exceptional customer experience across the UK & Ireland region. This role combines customer relationship management, operational accuracy and asset governance to ensure contract compliance, financial integrity and sustainable pooling performance. You act as the operational owner of assigned customer accounts, ensuring data accuracy, asset visibility and proactive issue resolution while strengthening long-term customer partnerships. Success in this role requires strong attention to detail, commercial awareness, personal accountability and a consistently positive, solution-focused approach. Responsibilities Customer Relationship Management • Act as the primary operational point of contact for assigned UK & Ireland customers., • Build trusted, professional relationships that support long-term partnership., • Manage customer queries efficiently in line with SLAs, ensuring high service standards., • Proactively anticipate potential issues and resolve them before escalation., • Lead onboarding and customer system training to ensure confidence and autonomy., • Support customer performance review meetings by providing accurate data and operational insight., • Act as an internal advocate for customers while protecting Tosca’s commercial and asset interests. Account Administration & Order Management • Own end-to-end order processing accuracy for assigned accounts., • Ensure stock declarations and balance updates are completed accurately and on time., • Perform structured period-end checks to ensure billing accuracy and resolve discrepancies prior to invoicing., • Maintain accurate and compliant Customer Master Data across systems., • Support credit control processes through timely dispute resolution and validation of account data., • Safeguard revenue through disciplined data entry and validation processes. Asset & Stock Control • Take ownership of asset accuracy and stock integrity across assigned accounts., • Monitor stock movements and analyse asset flows to identify discrepancies or risk trends., • Lead and coordinate customer stock audits, ensuring timely reconciliation and follow-up actions., • Escalate asset variance risks with clear recommendations for resolution., • Actively contribute to reducing asset loss and improving asset turns., • Support contract compliance by ensuring asset movements align with agreed commercial terms. Digitalization & Continuous Improvement • Promote adoption of Tosca’s digital tools and self-service platforms., • Identify opportunities to streamline processes and reduce manual activity., • Contribute to workflow optimization initiatives across Customer Service and Asset functions., • Provide structured feedback on system enhancements based on operational insight., • Support continuous improvement initiatives that enhance efficiency and customer experience. Cross-Functional Collaboration & Quality Support • Work collaboratively with Supply Chain, Operations, Sales, Finance and Quality teams., • Escalate and support resolution of service or quality issues in a structured manner., • Contribute to root cause analysis and corrective action processes., • Maintain clear and professional internal communication to support operational continuity. Knowledge, Skills & Abilities Essential • Strong attention to detail and high levels of data accuracy., • Demonstrated ownership mindset with accountability for results., • Ability to manage customer queries with professionalism and efficiency., • Strong analytical capability with confidence working with numerical data., • Ability to manage multiple priorities while maintaining accuracy., • Strong written and verbal communication skills., • Positive, solution-focused approach to problem solving., • Proficiency in Microsoft Office, particularly Excel., • Fluency in English (written and spoken). Experience • 2 to 5 years’ experience within Customer Service, Account Management, Order Management or Asset Control., • Experience operating within a B2B, logistics, pooling or supply chain environment preferred., • Experience working with KPIs, SLAs and performance metrics., • Experience using CRM or ERP systems., • Exposure to billing validation, reconciliation or audit processes advantageous. Skills • Strong organizational and time management capability., • Structured and methodical working style., • Ability to analyse trends and identify discrepancies., • Confident problem-solving ability., • Resilient under pressure with strong prioritization skills., • Effective cross-functional collaboration capability., • Clear and confident communicator. What we offer you • Permanent contract with a competitive remuneration package aligned with your skills and experience., • Local benefits, • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Digital Discharge Service (DDS) Digital Care Navigator (Band 5) Focus: Clinical triage, pathway coordination, leadership, decision‑making Responsible to DDS Clinical Lead Role Purpose The Digital Care Navigator provides senior clinical-operational coordination and assurance for the Digital Discharge Service (DDS). The role is responsible for end-to-end oversight of referrals, clinical and functional triage, pathway allocation, escalation management and partner coordination to enable safe, timely discharge or admission avoidance. The postholder acts as the central decision-making and escalation point, ensuring all actions across the DDS pathway are completed, risks are managed and appropriate support is in place for every patient. Key Responsibilities Referral Triage & Pathway Leadership • Lead end-to-end coordination of DDS referrals, including prioritisation and allocation in line with service criteria., • Undertake clinical and functional triage to assess suitability for technology-enabled discharge or admission avoidance., • Determine and authorise appropriate DDS pathways and technology solutions based on patient need, risk and context. Multi-agency Coordination • Work collaboratively with acute teams, discharge services, therapy teams, social care, reablement and community providers to identify and coordinate suitable DDS referrals., • Liaise with third-party technology, monitoring and service partners to ensure timely delivery and completion of pathway actions., • Hold oversight of responsibilities, timescales and dependencies across the pathway. Escalation, Risk & Safeguarding • Act as the single escalation point for clinical, operational, technological or safeguarding concerns., • Ensure risks are identified, mitigated and escalated in line with governance and safeguarding procedures., • Provide senior oversight to ensure no patient is discharged or managed without appropriate support in place. End-of-pathway Decision-making • Lead decisions relating to pathway completion, step-down to ongoing services, continuation of monitoring or transition to self-managed/self-funded models., • Support admission avoidance decision-making where DDS can safely replace traditional models of care. Workforce Support & Practice Development • Provide leadership, guidance and coaching to TED Support Officers and wider MDT colleagues., • Support embedding of technology-first approaches within discharge, assessment and care planning processes., • Contribute to training, pathway refinement and best-practice dissemination. Governance, Data & Assurance • Provide assurance reporting to WM5G / commissioners on referral activity, outcomes, risks and benefits realisation., • Use data and insight to identify trends, capacity pressures and pathway improvements., • Contribute to service improvement, clinical safety reviews and pathway development. Key Boundaries • The role does not routinely deliver equipment or undertake day-to-day setup, unless required for escalation or complex cases., • Focus is on leadership, coordination, assurance and decision-making across the DDS pathway. Core Skills & Attributes • Demonstrated experience working in health, social care, or discharge settings, ideally in roles related to hospital discharge, community support, or reablement., • Strong understanding of discharge pathways including Virtual Wards, Pathways 0/1, Discharge to Assess, and social care interventions., • Experience supporting or delivering care in a community-based model using assistive technologies, TEC or remote monitoring., • Comfortable working across multidisciplinary teams including hospital, local authority, and third-sector stakeholders., • Proven track record supporting patients and professionals through digital transformation or service redesign., • Minimum 3 years’ experience working within discharge services in either acute or community services, • Strong organisational and coordination skills, • Minimum 3 years’ experience in patient facing roles, • Confident communicator with patients, carers and multidisciplinary teams., • Comfortable working in fast-paced, ward-based environments., • Attention to detail and commitment to accurate documentation., • Ability to identify issues early and escalate appropriately., • Experience working within a clinically regulated service, • Adept at data capture and management reporting Skills • Highly proficient within Health and Social Care settings., • Have an interest and knowledge of technology that can be used to improve health and social care., • Skilled in navigating discharge workflows and cross-sector care transitions., • Able to engage both clinical and social care professionals with confidence and credibility., • Strong coordination, communication, and tech adoption skills — capable of unblocking operational issues quickly., • Ability to balance user-centred empathy with pathway efficiency and service goals., • Strong influence and persuasion skills, re-enforced by persistence and resilience., • Excellent verbal, written and presentation skills, preparing and delivering effective communications., • Exhibit a high degree of pro-activity and creative thinking when faced with challenges requiring resolution., • Effective self-starter able to work on own initiative to tight deadlines where there are often conflicting requirements and requests for support from other parts of the team. Qualifications • NVQ Level 4 in Health and Social Care or equivalent qualification, • Relevant professional qualification or significant relevant professional experience.

Construction Estimator Midlands Region | Hybrid Working | Salary Negotiable We are partnering with one of the UK’s leading privately-owned Construction and Interiors businesses to recruit an experienced Estimator to support projects across the Midlands region. With more than 170 years of industry heritage, our client is recognised as one of the UK’s top employers, delivering sustainable, community-focused projects across both the public and private sectors. Known for innovation, flexible working, and a people-first culture, they continue to shape environments that create a lasting positive impact. You’ll become part of a collaborative and passionate preconstruction team that plays a vital role in the continued success of the business. This is an exciting opportunity for someone who enjoys delivering high-quality, accurate cost planning while identifying innovative ways to add value throughout the project lifecycle. As an Estimator, you will manage commercial activities with a strong level of technical and financial expertise, ensuring projects are accurately priced and aligned with customer requirements, legislation, and business objectives. You’ll be responsible for pricing selected trades from first principles using agreed company outputs, preparing detailed handover documentation for delivery teams, and completing project take-offs to the required level of detail, including SMM7 standards where appropriate. Projects typically range from £10m to £150m+ across sectors including: Education, Healthcare, Residential, Commercial, Leisure, Blue Light, No two projects are the same. The Role As an Estimator, your role will include: • Preparing robust and accurate cost plans through all design gateways up to target price stage, • Ensuring project costs align with scope, client requirements, and current legislation, • Collaborating with the wider preconstruction team to secure and convert tender opportunities, • Supporting customers and design teams with affordability advice and value-led solutions, • Identifying project risks and opportunities, providing practical and cost-effective recommendations, • Producing and managing detailed project take-offs (SMM7 / NRM2 / building quantities), • Assessing alternative design solutions and presenting value-engineered options to clients, • Supporting change control processes throughout RIBA stages, including costing design changes, • Preparing comprehensive cost information packs for project handover to delivery teams, • Leading procurement scheduling and developing strong supply chain relationships, • Reviewing supply chain performance alongside operational teams, • Coordinating with design leads to ensure all consultant and statutory fees are captured within tender submissions, • Using customer insight and data-driven decision-making to deliver effective commercial solutions What We’re Looking For To be successful in this role, you will ideally have: • Proven experience delivering two-stage tenders and pricing all work packages, • Strong knowledge of a variety of construction methods, • Experience managing costs, programme, and quality against project targets, • The ability to accurately interpret drawings and technical specifications, • Excellent numerical and analytical skills, • A valid CSCS card, • Experience using Conquest Estimating Software or similar systems, • Experience carrying out quantity take-offs to SMM7 standards If you’re looking to play a key role in delivering safe, compliant, and innovative construction projects across the Midlands, we’d love to hear from you. Apply online today for a confidential discussion

The Business Development Director plays a pivotal role in driving the growth of the company’s insurance income by identifying and securing new business opportunities. Working closely with the Large Corporate & Real Estate Teams as well as wider Group specialisms. This individual will be proactively seeking and converting new leads into valuable long-term clients. This is a client-facing, target-driven position that requires strategic thinking, strong communication, and an unwavering commitment to excellence. The ideal candidate will bring energy, initiative, and commercial insight to help the company meet and exceed its fiscal new business targets. Essential: • Proven experience in a business development, sales, client-facing role, ideally within insurance or financial services., • Demonstrated ability to meet and exceed business growth targets., • Strong commercial acumen and understanding of B2B & B2C client dynamics., • Excellent communication, relationship-building, and negotiation skills., • Familiarity with compliance frameworks and client fairness principles., • Intermediate IT skills including Microsoft Word, Excel, Outlook, and internet applications., • Basic knowledge of Microsoft Access and data protection principles. Critical Competencies: • Proactive and persistent approach to lead generation and follow-through., • High levels of organization, planning, and ability to manage multiple priorities., • Honesty and integrity with a strong ethical foundation., • Exceptional analytical skills and attention to detail., • Ability to remain calm under pressure and adapt to change., • Strong work ethic, enthusiasm, and desire to deliver best-in-class service., • Demonstrated creativity, innovation, and a solutions-driven mindset.

Senior Quantity Surveyor | Salary: £61,000 – £68,000 + £4,700 car allowance Location: Birmingham (project-based) Working Pattern: Site-based We are recruiting for an experienced Senior Quantity Surveyor to join a major highways infrastructure project in Birmingham. This role sits within a high-profile £22m upgrade scheme focused on key improvements along the A45, including road enhancements, new bus infrastructure, and active travel routes. This is a key commercial role, responsible for leading reporting, managing NEC contracts, and supporting delivery across the project. This opportunity would suit someone with strong highways or infrastructure experience, who is confident in a client-facing role and capable of leading commercial processes within a project environment. Key Responsibilities: • Commercial Management & Leadership, • Lead internal and external commercial reporting, including client applications, • Provide day-to-day leadership to the commercial team, • Ensure robust commercial processes are implemented and maintained, • Build and maintain strong relationships with clients and stakeholders, • Procurement & Supply Chain, • Support procurement activities across the project lifecycle, • Work closely with supply chain partners to ensure effective delivery, • Assist in managing subcontractor performance and engagement, • Cost Control & Reporting, • Manage project reporting, forecasting, and financial performance, • Ensure accurate and timely commercial submissions to the client, • Monitor project costs and support delivery against financial targets, • Contracts, Risk & Change Management, • Administer NEC contracts, ideally Option C (target cost), • Manage contractual compliance and documentation, • Support risk, opportunity, and change management processes, • Provide commercial insight to the wider project team, • Project Lifecycle Support, • Support project delivery from mobilisation through to completion, • Maintain accurate records and reporting throughout the lifecycle, • Provide commercial support and guidance to delivery teams About You • Proven experience as a Senior Quantity Surveyor within highways or infrastructure projects, • Strong knowledge of NEC contracts (Option C preferred, other forms considered), • Excellent commercial reporting and client-facing communication skills, • Ability to lead, mentor, and support a team, • Strong commercial awareness and attention to detail, • Degree qualified

Senior Account Executive- Commercial Account Executives are instrumental in the strategic management of client relationships, championing insurance products and maintaining a high standard of customer service. This pivotal role requires a thorough understanding of insurance policies, risk management, and excellent communication skills, both in managing client relationships and leading internal teams. The role involves a combination of handling and developing your own clients end-to-end, as well as working with Account Handlers and other Directors to meet clients’ needs, ultimately helping the business achieve its objectives and drive continued growth. You will also be responsible for line managing a team, predominantly Account Handlers. This includes people management and overseeing personal development. Key Responsibilities: Client Acquisition and Retention • Service and administer a portfolio of commercial and property insurance clients in a timely, professional, and compliant manner. Analyse clients’ insurance needs and recommend suitable coverage options, liaising with the wider team where required., • Ensure the Demands & Needs (DNA) process is followed for all clients, with particular focus on increasing penetration in areas currently below company average, such as D&O and Cyber., • Build and maintain strong client relationships by attending meetings, understanding demands and needs, and providing informed advice on a wide range of coverages. Ensure a clear plan exists for all clients, including face-to-face meetings where possible, including face-to-face meetings where possible., • Identify opportunities for recommendations and referrals from existing clients, providing comprehensive protection solutions through appropriate products and services. Placement • Take responsibility for local placement relationships, including arranging meetings, supporting insurer training for staff, and maintaining up-to-date contact lists., • Attend internal placement meetings as required, contributing insight and updates. Policy Management • Evaluate insurance policies to ensure they meet clients’ requirements., • Assist clients in understanding policy terms, conditions, and coverage., • Process policy renewals, endorsements, and cancellations efficiently., • Maintain accurate and up-to-date client records on the company electronic filing system. Risk Assessment and Compliance • Conduct risk assessments for clients and provide recommendations for coverage or mitigation., • Ensure your team adheres to regulatory and company standards, including FCA, GDPR, and internal policies., • Support continuous improvement of team processes, systems, and client service delivery. Customer Service • Address client inquiries and concerns promptly and professionally., • Act as a liaison between clients and insurance carriers, ensuring timely resolution of issues and claims., • Establish and manage strategic partner relationships and foster strong connections with potential clients, influencers, and suppliers. People Management and Development • Team Leadership & Performance Management: Conduct regular 1:1s, appraisals, and performance reviews. Set clear objectives and monitor progress to ensure the team meets client and business expectations., • Talent Development & Coaching: Support and develop team members to enhance skills, engagement, and career progression. Provide constructive feedback, mentoring, and learning opportunities., • Workload & Resource Management: Allocate work effectively across the team, ensuring efficiency, fairness, and alignment with client priorities. Monitor pre-renewals, renewals, and ongoing client requirements., • Engagement & Wellbeing: Promote a positive team culture, recognising achievements, encouraging collaboration, and maintaining morale. Conduct regular wellbeing check-ins, particularly during periods of change., • Conflict & Issue Resolution: Address performance or interpersonal issues promptly, transparently, and professionally, escalating where necessary., • Training & Development Planning: Identify skills gaps and training needs, implementing solutions to upskill the team and improve capability. Support continuous learning and knowledge sharing. Attributes, Skills & Qualifications We welcome applications from individuals who meet the essential criteria through relevant experience or transferable skills. Additional desirable skills, attributes, or qualifications will be considered an advantage. We are committed to fostering a diverse and inclusive work environment and encourage candidates from all backgrounds and experiences to apply. Essential: • Experience in a similar Account Executive or Account Director role within commercial and/or property insurance, • Demonstrable experience retaining and growing an existing portfolio of clients, alongside identifying, generating, and converting new business opportunities, • Experience dealing directly with insurance markets, including working with insurers and placement teams to secure appropriate cover, • Proactive line management experience, including regular 1:1s, performance management, and ownership of personal development plans, • Strong understanding of compliance responsibilities, including FCA requirements and Consumer Duty, • Good technical knowledge of insurance products, with the ability to present confidently to clients or internal audiences on insurance-related topics when required (with appropriate training and support), • Strong interpersonal and communication skills, with the ability to build effective relationships at all levels, • Ability to work efficiently under pressure, with excellent planning, organisational, and time management skills, • Confident in the use of relevant systems and software for client management, documentation, and analysis, • An innovative and creative approach to problem-solving, with the ability to demonstrate how this has supported client retention or business development Desirable: • Professional insurance qualification, such as ACII, or working towards, • Experience within Commercial General and/or Real Estate insurance, • Exposure to team or business change, including supporting colleagues through transition NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.

We’re excited to be partnered with a leading UK infrastructure contractor delivering major works for HS2. This is your chance to help drive environmental excellence across one of the UK’s most transformative projects. You’ll join a diverse, collaborative team working on a significant section of HS2, ensuring environmental integrity is at the heart of every construction activity. This is meaningful work, with real impact on landscapes, communities, and future generations. As an Environmental Adviser, you’ll support environmental compliance, monitoring, and continuous improvement across your sub‑lot. You'll help shape mitigation strategies, contribute to reporting, champion best practice, and work closely with your Sub‑Lot Environmental Manager to meet rigorous Environmental Minimum Requirements. What You'll Be Doing: • Driving Environmental Standards: Lead engaging site checks and assurance activities that help keep the project environmentally responsible and legally compliant., • Supporting Smarter Systems: Play a key role in developing and rolling out practical, effective environmental management systems and monitoring processes., • Championing Innovation: Spot environmental risks and opportunities early, helping the team create proactive, forward‑thinking solutions., • Providing Specialist Insight: Contribute to important conversations on ecology, air quality, water, noise, carbon, heritage, and more., • Connecting People & Purpose: Work collaboratively with engineers, specialists, contractors, and external bodies to embed environmental best practice across the project. What You’ll Bring: • Environmental Expertise: A confident understanding of environmental legislation and environmental management systems., • Positive Influencing Skills: The ability to build rapport, engage others, and bring people on the journey toward better environmental performance., • Motivation & Adaptability: A determined, organised approach, with the curiosity to explore improvements and see tasks through., • Practical Problem‑Solving: Comfortable interpreting environmental risks and helping teams apply meaningful on‑site responses., • Added Advantage: Experience in environmental roles, professional membership, or a passion for stepping into new challenges.

Principal Consultant – Utilities and Grid Services London, Southwest or Birmingham About us Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, an electric vehicle salary sacrifice scheme, stock options, and 25 days of annual leave (increasing with service), alongside flexible and hybrid working. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. About the team and role, you would join We’re looking for a Principal Consultant to join our Advisory & Advocacy (A&A) team, at the forefront of utilities, infrastructure, and the UK’s energy transition. For over 150 years, we’ve shaped the built environment. Today, we’re redefining how it’s delivered and powered, where utilities and grid access are critical to success. A&A operates at the earliest stages of large, multi-phase developments, helping clients unlock infrastructure strategies, secure capacity, and de-risk delivery in constrained systems. This role bridges utilities consultancy and grid strategy. You’ll understand connections, diversions (OHL, HP gas and more), and infrastructure delivery. You’ll know how to unlock solutions where standard approaches fall short. We work across the full lifecycle: moving, protecting, and enabling infrastructure, while coordinating across architects, engineers, and other key stakeholders. We sit at the centre of complex projects to keep everything aligned and moving. Our work demands scale, experience, and creativity. From early strategy to delivery, you’ll shape outcomes where utilities are often the critical path. If you want to move beyond transactional utilities work and help shape infrastructure at scale, this is where you do it. The primary areas you would be working in within the Advisory and Advocacy team are: • Utilities & Infrastructure - Our team combines deep technical expertise with strategic insight to support clients in securing timely, cost-effective, and futureproof connections. We specialise in interpreting complex utility requirements, identifying risks, and negotiating favourable terms—ensuring infrastructure supports both immediate delivery and long-term asset value., • Energy Economics - Achieving Net Zero Carbon is intrinsically linked to an energy transition that, depending on your outlook, presents challenge and opportunity in equal measure. One of the key challenges being access to power., • Grid Services – Supporting the transformation of the UK to an all electric nation, working in a challenging environment to get the best form our electrical network. Liaising closely with the network designers and managers to develop innovative strategies to obtain grid capacity where traditional approaches may fail. Due to the nature of our large-scale infrastructure projects you would also likely work with the Societal Insights team. They draw on expertise in psychology and the social sciences to provide clients with the best-in-class community engagement and co-production. They also deploy specialist knowledge and experience to help projects realise maximum positive social impact and offer a suite of methodologies and tools to measure and monitor impact. About you To be successful in this role you will need: • A 2:1 degree or above in a relevant subject, you will bring strong analytical thinking and an appetite for solving complex problems., • Proactive and adaptable approach, with the resilience to navigate evolving project requirements and client needs., • Enthusiastic about engaging with the challenges of decarbonisation, infrastructure delivery, and the transition to low-carbon energy., • Proven experience in utilities, in a related infrastructure field, and/or grid codes and connection processes is required., • Proficient in 2D/3D AutoCAD and or Revit., • Proactive and independent, • Experience in running projects both independently and in a team environment., • Comfortable challenging the status quo and exploring innovative utility solutions for new connections and diversions., • Happy to work across both EE and UI to help realise flexible new connections for electricity. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact aureliacherradi@hoarelea.com If shortlisted, one of our recruitment team will be in touch to arrange a introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, click here to find out more. Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list.

Commercial Analytics Manager | Birmingham (Hybrid) | £60k-£70k + Bonus The Company Our client is a fast-growing, technology-driven business operating within the fleet, fuel and mobility sector. With ambitious growth plans, a strong commercial culture and major investment into AI and innovation, they are looking for a commercially minded Head of Partnerships to help drive the next phase of growth. Why join? • High-growth business with genuine progression opportunities, • Strategic role with direct influence on commercial decisions, • Opportunity to shape partnerships, products and revenue streams, • Fast-paced, entrepreneurial environment, • Strong benefits package including bonus, healthcare and pension The Role This is a commercially focused analytics role sitting at the heart of a fast-growing business. You’ll use data to drive strategy, commercial performance and business growth, working closely with senior leadership across the organisation. The role combines advanced analytics, forecasting and financial modelling with commercial decision-making, making it ideal for someone who enjoys turning complex data into actionable insight. Key responsibilities: • Build advanced analytical models to support commercial and pricing decisions, • Use SQL and Python to analyse large, complex datasets, • Develop forecasting models across revenue, customer behaviour and profitability, • Deliver commercial insight through dashboards and visualisation tools, • Support pricing optimisation and wider commercial strategy, • Identify trends, risks and opportunities across the customer portfolio, • Work closely with leadership teams on strategic growth initiatives and AI-driven projects Your Experience We’re looking for a commercially minded analytics professional who can combine strong technical capability with business understanding. You’ll ideally have: • Strong experience using SQL and Python for advanced analytics and modelling, • Experience with BI and visualisation tools such as Power BI, Tableau or Looker, • Strong commercial analytics, forecasting and financial modelling experience, • Ability to work with large datasets and translate findings into business recommendations, • Experience partnering with commercial, finance or operational stakeholders, • Strong understanding of profitability and customer performance metrics, • Comfortable working in a fast-paced, data-driven environment, • Experience within fleet, mobility, fuel, fintech, payments or subscription businesses would be advantageous High level benefits • Bonus scheme, • Hybrid working (4 days in Birmingham office), • 26 days holiday + bank holidays, • Pension, healthcare and life assurance Next Steps This Commercial Analytics Manager role is already attracting strong interest, so please apply now or get in touch for a confidential conversation.

Looking to develop your underwriting career with a leading UK insurer? We're recruiting for a Multiclass Underwriter in our Birmingham team, perfect for Trainee, Assistant, or developing Mid-Market Underwriters ready to build technical expertise and grow their commercial underwriting capabilities. You'll support profitable portfolio growth by underwriting new business, renewals, and MTAs while building strong broker relationships both virtually and face-to-face. We offer opportunities across New Business and Existing Business teams, allowing you to specialise in one area or work across both depending on your development goals. Key Responsibilities • Underwrite new business, renewals, and MTAs across commercial lines, making informed, insight-driven decisions while developing your technical risk assessment and pricing capabilities, • Build and strengthen broker relationships through virtual and face-to-face engagement, supporting Birmingham's position as a key regional hub for commercial underwriting, • Collaborate closely with colleagues across regional teams, contributing to profitable growth while learning from experienced senior underwriters and receiving ongoing coaching, • Develop your trading and negotiation skills, working within delegated authority levels and referring complex cases appropriately while building commercial awareness and market knowledgeQualifications, • Experience in underwriting or broking at Trainee, Assistant, Development, or Mid-Market level with strong analytical and risk-assessment skills, • Confident communicator with relationship-building abilities, comfortable engaging with brokers and customers while demonstrating curiosity and ambition to grow

SF Search Partners is a specialist executive search firm partnering with private equity‑backed, high‑growth, and established organisations to appoint senior leadership and mission‑critical hires. We work closely with PE investors and their portfolio businesses to deliver leaders who drive value creation, transformation, and growth. We pride ourselves on rigorous research, deep market insight, and delivering exceptional talent and service to our clients. The Role We are looking for an experienced Executive Researcher to support the team in delivering high‑quality executive search assignments. You will play a critical role in identifying, engaging, and assessing C‑suite and senior leadership talent, ensuring we present exceptional shortlists to our clients. This is a hands‑on research role, ideal for someone who thrives in a collaborative environment and enjoys working on complex, high‑impact searches. Key Responsibilities • Conduct in‑depth market mapping and research for executive and senior leadership searches, • Source and identify high‑calibre C‑suite and senior candidates using a variety of channels, • Approach, engage, and hold credible conversations with senior‑level candidates, • Qualify and assess candidates against client briefs, ensuring quality and cultural fit, • Build strong long‑term relationships with senior professionals within your markets, • Partner closely with Consultants throughout the search process to deliver successful outcomes, • Prepare detailed candidate profiles, reports, and shortlists for client presentation, • Maintain accurate and up‑to‑date records within internal systems and databases, • Contribute insight on market trends, talent availability, and competitor activity About You • Proven experience as an Executive Researcher, Senior Researcher, or similar role within executive search, • Demonstrable experience sourcing, shortlisting, and speaking with C‑suite and senior leadership candidates, • Strong track record of supporting end‑to‑end executive search assignments, • Confident communicator, able to engage credibly with senior stakeholders and candidates, • Highly organised with excellent attention to detail, • Strong storytelling ability, • Comfortable working collaboratively with Consultants in a fast‑paced environment, • Proactive, intellectually curious, and driven to deliver high standards of work What We Offer • The opportunity to work on high‑profile executive search assignments, • A collaborative and supportive team environment, • Hybrid working (Office Location - Birmingham), • Clear development and progression opportunities within executive search, • Competitive salary and benefits package

A well-established and highly respected UK manufacturer within the consumer durables sector is seeking to strengthen its presence across the independent retail channel. As part of continued growth, there is an opportunity for a commercially driven Regional Sales Manager to take ownership of a key UK territory, focused on driving distribution, revenue growth, and margin performance across a well-established customer base. This role is ideal for someone who enjoys a balance of account management and new business development, thrives on building long-term partnerships, and is motivated by delivering strong commercial outcomes within a competitive retail environment. The Role: • Managing and developing a defined UK regional territory across the independent retail channel, • Driving sustainable sales growth, distribution, and margin performance across key accounts, • Delivering regional sales strategy aligned to wider commercial objectives, • Building and maintaining strong, long-term relationships with independent retailers and key stakeholders, • Identifying and converting new business opportunities within the territory, • Developing tailored commercial solutions to support customer needs and maximise mutual value, • Executing effective account plans, forecasting, and pipeline management, • Negotiating pricing, agreements, and commercial terms within defined frameworks, • Working closely with internal teams including marketing, supply chain, customer service, and finance, • Monitoring market trends, competitor activity, and customer feedback to identify growth opportunities, • Representing the business at customer meetings, trade events, and industry forums, • Delivering product presentations and supporting retailer training where required About You: • Proven track record in regional sales or key account management, ideally within consumer durables, FMCG, or retail, • Strong commercial acumen with a clear focus on revenue growth and margin delivery, • Confident negotiator with strong influencing and stakeholder management skills, • Experience in developing and executing structured account plans, • Ability to identify and convert new business opportunities, • Strong analytical skills with the ability to interpret sales data and market insight, • Highly self-motivated, organised, and comfortable working autonomously in a field-based role, • Excellent communication and presentation skills, • Experience working with independent retailers or buying groups is advantageous, • Full UK driving licence and willingness to travel extensively across the region Please get in touch with Evie Coates or click “Apply Now” to be considered for this vacancy. 📞Call: 07537 163597 💻Email: evie.coates@advocate-group.co.uk The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Deal Origination Executive – Corporate Finance This is an exciting opportunity to join a fast growing, very active Corporate Finance advisory firms in a Deal Origination/Business Development role within their Birmingham office. The successful candidate will play a key role in helping to generate and coordinate high-quality deal flow across the business. Working closely with the Directors and Partners and sector teams, you will be responsible for identifying potential corporate finance opportunities and initiating conversations with senior decision-makers. Using a combination of financial news monitoring, business intelligence platforms, highly tuned internal research and market insight, you will help identify companies where a future corporate finance transaction is likely and secure introductory meetings with key stakeholders. You will also prepare detailed briefing materials ahead of meetings to ensure the attending individual is fully informed on the target business, its strategy, and potential transaction drivers. As a dedicated deal originator supporting specific sector teams, you will contribute to sector-focused marketing initiatives, participate in team strategy discussions, and work closely with the firm’s research function to build targeted pipelines of prospective clients. The successful candidate does not necessarily need a background in deal origination/business development within corporate finance. However, you will demonstrate a highly proactive, tenacious, and self-motivated approach, with the confidence and professionalism required to engage with senior executives and business owners. Experience in a business to business, business development, sales, research, or relationship-driven role is necessary. In addition to a competitive salary and benefits package, the role offers a performance-related bonus structure directly linked to successful deal origination. You will also have the opportunity to work within a dynamic, entrepreneurial, and highly successful firm, with clear potential for long-term career progression.

Partner with Antal International in England Antal International is a globally respected recruitment network with 30+ years of proven success. We’re expanding in England and looking for ambitious professionals to launch and lead a new office under our internationally recognized brand in virgin markets where Antal does not yet have a presence, this is your chance to pioneer and dominate new territories. Why Choose Antal? • Global Reputation & Expertise, • Build your business on a foundation of 30+ years of proven methodologies and industry knowledge., • Access to Powerful Resources, • Tap into a database of 60,000+ global clients and 780,000+ qualified candidates., • Unmatched Marketing Reach, • Benefit from exposure to 1.5M annual website visitors and 1.4M LinkedIn followers., • Comprehensive Training & Support, • From onboarding to continuous development, we guide you every step of the way., • Advanced Technology, • Utilize smart tools, including AI-driven solutions, for seamless operations., • Global Network, • Collaborate with recruitment leaders across 130+ countries and access new markets. Lead with Purpose This is your opportunity to transform your professional experience into a thriving business. With Antal’s proven systems and tools, you can: • Capitalize on your industry expertise and network., • Deliver impactful hiring solutions to international clients., • Achieve financial independence and long-term success., • No prior recruitment experience required, our training and support will empower you from day one. Who We’re Looking For: • Corporate Experience: 5–10+ years in a managerial or specialist role., • Entrepreneurial Drive: Full-time commitment to building your business., • Relationship Builder: Strong networking and communication skills., • Ambition to Grow: A mindset focused on success and development. Your Path with Antal International We Provide For You: • World-class training in international recruitment., • Ongoing operational, marketing, and business support., • Network of current owners for business sharing and development internationally, • Access to digital tools, brand exposure, and global networking events. You Need To Bring: • Industry insight, a strong professional network, and the drive to succeed. Apply today and start building your future with Antal International!

Employee Relations Projects Manager Base Location: Birmingham, Leeds, Manchester & Watford KPMG in the UK is part of a global network of firms that offers Audit, Legal, Tax and Advisory services. Through the talent of over 16,000 colleagues, we bring our creativity, insight and experience to solve our clients’ and communities’ biggest problems. We’ve been doing this for more than 150 years. Group Corporate Services (GCS) is the home for all internal support services that support the combined firm. Working with our Capability-led matrix and throughout the whole firm, GCS executes on our Group's strategic goals by enabling growth, protecting the firm and running operations effectively and efficiently, resulting in improved profitability. We do this using a ‘We are Group’ mindset. The People and Resourcing domain’s purpose is to enable the Group’s business strategy through its people. We maintain our position as an employer of choice by fostering a Values-led culture, enabling our people to thrive, and delivering a positive experience through the employee lifecycle. We are a strategic HR function that leverages digitisation, automation, and data-driven insights to enhance decision-making and productivity. Summary of Role Purpose The ER Projects Manager is an agile role working across the Employee Relations (“ER”) and wider People teams. The role leads the coordination and delivery of key ER projects across KPMG, ensuring consistent planning, governance, and outcomes.Projects may include the introduction of new ways of working, policy change, as well as high-profile firmwide change programmes. The role provides oversight and subject matter direction to ensure effective project execution and risk mitigation. Working with senior business leaders, the HR Projects Team, Employment Law Advisory Team (ELAT), HRBPs and other stakeholders, this role sets priorities, drives delivery, maintains clear reporting and communication, and ensures appropriate documentation and controls. The role also supports the Head of ER, Head of HR Projects and ER Lead with programme planning and delivery, managing escalations and providing ad hoc expertise to the wider ER team and individuals involved with projects. What will you be doing? • Drive the ER projects portfolio forwards, providing strategic direction, prioritisation, and project leadership aligned to ER and People priorities., • Be pivotal to the planning, execution, and closure of ER projects and programmes (including TUPE and redundancy programmes), creating and maintaining detailed project plans and ensuring quality, pace, and legal compliance., • Partner with senior leaders and stakeholders across the business and People function, facilitating clear decision-making, communication and collaboration throughout the project lifecycle., • Identify, assess, and proactively manage risks related to ER initiatives, agreeing mitigation plans and escalating where appropriate., • Support leaders and impacted colleagues through transitions, ensuring appropriate consultation and communications., • Ensure project activities adhere to employment laws, regulations and internal policies, and that governance requirements are designed, met and evidenced for all policy/process changes., • Set reporting standards, monitor progress, prepare updates for ER and HR leadership/ELAT as required, and use data to improve delivery and outcomes., • Provide clear guidance, direction and coaching to colleagues supporting ER projects, ensuring delivery meets agreed requirements and building capability, • Provide ad hoc support to the Head of ER/ER leadership team, including on speak-up and formal investigation workstreams. What will you need to do it? • Significant experience leading complex projects/programmes within HR or ER domains, including end-to-end delivery and governance., • Strong Employee Relations knowledge and experience including TUPE and redundancy, with confidence advising and influencing senior stakeholders., • Deep understanding of UK employment legislation, dispute resolution, and best-practice ER approaches, with proven ability to apply this knowledge to programme design and delivery., • Excellent written and verbal communication; able to engage and influence at all organisational levels, and to lead and coach others through change., • People leadership experience (formal or matrix), including coaching, performance management, and building capability across a delivery team. To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but our core Central Service hubs for this role are: • Birmingham, • Leeds, • Manchester, • Watford Find out more: Within Central Services we have a range of divisions and specialisms. Click the links to find out more below: • Central Services (KBS) at KPMG: www.kpmgcareers.co.uk/experienced-professional/kpmg-business-services/, • Inclusivity and KPMG: www.kpmgcareers.co.uk/people-culture/being-inclusive/, • KPMG Workability and Disability confidence: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/need-support-let-us-know/ For any additional support in applying, please click the links to find out more: • Applying to KPMG: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/, • Tips for interview: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/application-advice/, • KPMG values: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/our-values/, • KPMG Competencies: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/kpmg-competencies/, • KPMG Locations and FAQ: www.kpmgcareers.co.uk/faq/?category=Experienced+professionals

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