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We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We...

Assistant Customer Service Manager / London / Full time / permanent. Deliver customer service in a “front of house” capacity, alongside taking calls from the switchboard and ensuring they are logged. Make sure that high levels of customer service are always provided and have a strong “can do��

Analyzing Voice of the Customer (VoC) and Speech Analytics data with both qualitative and quantitative methods for diverse customer segments. Role: Customer Insight Manager (CX). As the Customer Insight Manager, your responsibilities will include:.

Role: Customer Insight Manager (CX). As the Customer Insight Manager, your responsibilities will include:. Analyzing Voice of the Customer (VoC) and Speech Analytics data with both qualitative and quantitative methods for diverse customer segments.

Must have experience with Dynamics 365 Marketing/ Customer Insights Journey * Customisation and Configurations: Customise and configure Dynamics 365 applications to meet specific business needs

Role: Customer Insight Manager (CX) Salary: Up to £70,000 Location: London - 2 days a week onsite About the Company: Join a prominent and respected insurance company, working on transforming the ...

Customer Insights Specialist Client Location: London - Hybrid Starting: 2nd January 2025 Salary/Pay Rate: £25.60p/h PAYE Duration: Until 31st December 2025 Job Description: Are you an insights ...

Customer Understanding: Conduct in-depth customer research, gather customer insights, and engage with customers regularly to understand emerging requirements. * Product Planning and Definition

Customer Insights Analyst SaaS Our client is world renowned American software giant that provides innovative software packages across the globe to everyone, from Enterprise tech conglomerates to ...

Utilize market research, customer insights, and competitive analysis to identify opportunities for growth and innovation in brand marketing efforts in both existing and new markets. * Establish key ...

... Insights AdTech platform, build relationships with some of the world's leading enterprise companies and immerse yourself in the world of financial customer data and advertising! The Company: * Over ...

As a Customer Insights Specialist , you will help develop research briefs, questionnaires, and discussion guides (both quant and qual), analyse the results, and present findings to stakeholders in a ...

Undertakes or commissions research that provides valuable insight and analysis for business stakeholders and supports optimisation of all customer journeys to drive advocacy, loyalty and an ...

As a Senior Design Insight Analyst, you'll be responsible for embedding a data-driven approach to the design of change. Leveraging the Group's wealth of customer data to apply advanced behavioural ...

Assistant Customer Service Manager / London / Full time / permanent My client, a leader in the luxury office space, are looking for an Assistant Customer Service Manager to join them in their London ...

Share your valuable insight with the rest of the team regarding customer needs and feedback. * Review internal processes and system (Freshdesk etc) and highlight consistent problems. * Customer ...

The purpose of the role is to lead European ecommerce and customer analytics and insights. You will be responsible for transforming data into actionable insights that drive growth, optimize the ...

Media Insight Analyst Job Type Permanent Salary: Up to £40,000 - £42.000 Location: London Hybrid ... customer event-level data, media data, third party data and much, much more. Their data is ...

The Role As an Insight Manager, you'll be responsible for managing projects from client brief ... If you're looking to be part of a team that values transparency, customer obsession, and innovation ...

Use customer insights and data to inform and optimise lifecycle activity, driving product engagement. * Work in partnership with Marketing and CRM to develop and manager customer lifecycle ...

Build new data capabilities in areas such as customer profiling, segmentation, demand forecasting, and supply chain optimization. * Develop a comprehensive data insight playbook. * Enhance delivery ...

Lead all Customer Retention tactics and deliver best practice in eCRM, Segmentation, Customer Insight, Prospecting, Loyalty / VIP, community programmes and other emerging channels that unlock * Set ...

Hayes, UK (Remote with visits to site occasionally) Permanent role Key Responsibilities: • Gather and analyse data on market trends, competitors, customer insights, and industry news to drive ...

Track KPIs, such as ecommerce revenue by channel, Average Order Value (AOV), conversion rates, exit rates, bounce rates, active customer counts, and Return on Investment (ROI); leverage insights to ...