Location: Richmond-upon-Thames Full time Head Waiter role Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: - Oversee the day-to-day operations of the dining area, ensuring high service standards. - Supervise and mentor waitstaff, providing guidance to maintain a positive work environment. - Handle guest inquiries and concerns with professionalism and prompt resolution. - Collaborate with the management team to organize and execute private events and functions. - Assist in training and development programs for front-of-house staff. - Monitor reservation systems and seating arrangements to optimize guest flow. - Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: - Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry. - Strong organizational, communication, and interpersonal skills. - Exceptional problem-solving abilities and a proactive approach to operational challenges. - Ability to work in a fast-paced environment and manage multiple tasks efficiently. - Familiarity with reservation systems and basic administrative tasks. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Account Executive Richmond, London Welcome to Whiskey & Wealth Club. Who we are We are a dynamic and rapidly growing alternative investment company, who specialise in innovative investment strategies that leverage data-driven insights to generate exceptional returns for our clients. Here at Whiskey and Wealth Club, we look for people who are driven, self-starting and want to be part of something special. We are now looking for an Account Executive to join our Sales team. We offer a very lucrative commission structure, with plenty of room to grow and develop into more senior positions. What you will do Reporting into the Sales Director, you will be responsible for reaching out to and nurturing warm leads, with a view to securing their investment in our array of products. Represent the brand in a professional manner that results in repeat business and a positive customer experience Understand each potential clients needs, and offer the appropriate product Seek opportunities to upsell further products Provide a bespoke experience for each potential client, depending on their individual needs Who you are You will need to be comfortable communicating with potential clients across all formats, but especially comfortable on the phone. Excellent interpersonal and communication Resilience Commercial awareness Planning and organisational skills Time Management Experience with a multitude of CRMs (valued, not necessary) How we work We are based in the office 5 days a week; we are a social bunch and have created a unique vibe in the office.