Customer resolution jobs in Ilford

On a daily basis, you will be working as the first response to customer issues, triaging problems, and liaising with the technical teams through to resolution. Location: Central London- 3 days in ...

Collaborate with the implementation and support teams to ensure a smooth onboarding experience and timely issue resolution. 4. Deliver exceptional customer support: * Act as an advocate for customers ...

... issue resolution. 4. Deliver exceptional customer support: • Act as an advocate for customers, ensuring their voices are heard and their needs are addressed. • Handle customer escalations or ...

This role bridges the gap between technical expertise and exceptional customer interaction, ensuring customer satisfaction and efficient problem resolution. Acting as a "Shift Leader", you will have ...

Customer Data Platform (CDP) Product Manager- London Office / Hybrid working 2 days PW in office 12 ... resolution of data issues working with Global IT and Data teams, suppliers and business ...

Oversee the resolution of customer inquiries, concerns, and escalations promptly and effectively. Monitor customer interactions across all channels to ensure consistency and quality or responses and ...

Actively listen to our customers to provide them with the best resolution possible, in the most efficient way. * Think creatively and go above & beyond to turn any customer issues into a memorable 5* ...

Customer Service Advisor - Portuguese & Spanish Speaker Tired of 5 days in the office? Interested ... Strive for a first-time resolution of all high level enquiries via phone, email and social media or ...

The ideal candidate will understand customer facing businesses, have ROI-driven digital marketing ... Serve as the first point of contact for platform-related questions and support resolution of data ...

... Resolution: * Proactively gather and analyse customer feedback to identify areas of improvement * Implement strategies to address and resolve any issues, ensuring customers feel heard and valued ...

In this role, you will play a pivotal part in shaping impactful and locally relevant customer ... Ability to manage issue resolution, mitigate risks, and define roadmaps using agile methodologies

You will be someone who likes to investigate customer queries and seeks a resolution - making sure that the customers experience is of the highest standard possible. The Role As an Account Executive ...

You will define, set and track operational efficiency KPIs including query resolution time, error ... Be responsible for the administration and optimisation of our customer service tools - i.e

Respond to business requests; support the resolution of critical customer specific needs * Support external partnerships for new business opportunities * Enhance customer relationships through ...

As the focal point of contact for your customers enquiries, ensuring they receive the expected high ... You will need to proactively own and manage the resolution of all queries through investigation and ...

Collaborate closely with cross-functional teams, including product management, and software engineering to communicate test results, prioritize issues, and drive resolution. * Respond to support ...

Serve as primary contact for timely resolution of customer needs surrounding inquiries * Develop new customers via cold calling, networking, bids and tenders * Develop your own sales strategy to ...

... resolution, where required. • Ensure job planning is done to an optimal level to ensure service ... customers receive the highest standard of service at all times. The ideal candidate will have/be ...

Identify the correct procedures or channels for resolution and monitor resolution activity and progress updates stakeholders and customers * Address all technical escalation from SEII engineers and ...

Assure progress and prompt resolution of SRs and customer concerns by engaging relevant teams and advocating for customers * Identify structural issues affecting customer use of Oracle Cloud and ...

Act as a point of contact for end-users, ensuring timely and effective resolution of technical problems while maintaining a high level of customer satisfaction. * Problem diagnosis and resolution ...

Providing the best possible customer experience, ensuring customer queries are answered with the aim of a first-time resolution * Handling the renewal of long-term bookings and scheduling/allocation ...

With a dynamic service-oriented mindset, you're committed to seeing customer issues through to resolution. If you have a blend of technical proficiency, customer-facing experience, and the drive to ...