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Customer service advisor jobs in United Kingdom

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  • Customer Service Advisor
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    Customer Service Advisor
    4 days ago
    £27000–£30000 yearly
    Full-time
    Carnaby, London

    As a Customer Service Advisor, you will be the first point of contact for our customers, providing exceptional support and resolving inquiries efficiently. This role is crucial in maintaining high levels of customer satisfaction and ensuring a positive experience with our services. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat in a professional and timely manner., • Provide accurate information and guidance on products, services, and policies., • Troubleshoot and resolve customer issues, escalating complex cases to the appropriate department when necessary., • Document all customer interactions and resolutions accurately in our systems., • Maintain a high level of product and service knowledge to effectively assist customers., • Adhere to company policies and procedures to ensure consistency and quality of service., • Contribute to a positive team environment and continuously seek opportunities to improve the customer experience. Required Skills and Experience: • Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely., • Excellent problem-solving abilities and a calm, empathetic approach to customer interactions., • A genuine passion for helping people and delivering outstanding customer service., • Proficiency in using computer systems and navigating various software applications., • Ability to work effectively in a fast-paced and dynamic environment., • Previous experience in a customer service role is desirable, but not essential, as full training will be provided.

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  • Part Time Degrees in HR & People Manager | Funding up to £14K
    Part Time Degrees in HR & People Manager | Funding up to £14K
    2 days ago
    £14000 yearly
    Part-time
    London

    Are you a "people person" stuck in a dead-end job? Lead the future of the workplace. We are currently recruiting ambitious individuals for our 2026 University Intake for BA (Hons) Human Resource Management. If you have experience dealing with people—whether in retail, customer service, or care—and want to move into a high-level management role, this is your opportunity. Live Vacancies Hear about real-life job opportunities from an array of vacancies across the country through our employment advisers. Earn While You Learn With study commitments of just two days a week, you can continue working while enhancing your qualifications, ensuring you don’t miss out on income as you build your future. Financial Incentive Receive up to £14,000 in financial support alongside employment opportunities, making it easier for you to focus on building your career. Real-World Experience Gain practical experience through potential paid work placements, giving you a head start in your chosen field with hands-on industry training. Why Choose Human Resource Management? HR is the backbone of every major company. This degree doesn’t just give you a certificate; it gives you the power to manage recruitment, employee wellbeing, and corporate strategy. Career Outcomes: HR Manager (£35k - £55k+) Recruitment Consultant Employee Relations Specialist Training & Development Manager Who Can Apply? Mature Students: Aged 21 or over (No A-Levels? No problem—we value your work experience). Residency: Must have lived in the UK/EU for the last 3 years with a valid settled status/passport. Communication: Strong English speaking and writing skills. Ambition: A desire to move into a professional corporate environment. How to Apply: Stop dreaming about a better career and start building one. Click APPLY now and one of our specialists will guide you through the UCAS and Student Finance application process from start to finish. Job Type: Part-time Application question(s): Are you 19 years old or above? Are you currently studying at University? Education: GCSE or equivalent (preferred) Work authorisation: United Kingdom (required) Work Location: In person

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  • Sales Assistant / Supervisor
    Sales Assistant / Supervisor
    2 days ago
    £12–£13 hourly
    Full-time
    Spitalfields, Tower Hamlets

    This job will be taking place at Spitalfields Market, please do not apply if you will not be able to work onsite Crafted Solid Perfumes is a unique UK-based brand, offering a selection of long-lasting, skin-nourishing solid perfumes. We're expanding our team and are looking for two passionate Sales Advisors to work at our pop-up at Spitalfields. Role and Responsibilities: As a Sales Rep, your role will be to engage with customers, describe our products, and make sales. We're looking for confident individuals who are comfortable approaching people, and who can deliver excellent customer service. Key Responsibilities: • Approaching and interacting with customers, • Demonstrating and explaining our products, • Making sales and meeting sales targets, • Providing excellent customer service Skills and Experience: • Previous sales experience preferred, • Excellent communication and customer service skills, • Comfortable approaching and talking to people, • Passionate about our brand and products Compensation: The position offers £12 per hour for a 6-7.5-hour shift (+1-hour lunch break not included), so you'll work 6-7.5 hours per day. Additionally, you'll earn up to 10% commission for each product you sell after reaching weekly target. If you have a passion for sales and are interested in joining our exciting brand, we'd love to hear from you! Apply today and become part of the Crafted Solid Perfumes team. Please let me know if any changes or additions are needed.

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  • Sales Advisor
    Sales Advisor
    10 days ago
    £12.71 hourly
    Part-time
    London

    Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.

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  • Sales Professional
    Sales Professional
    13 days ago
    £1200–£2500 monthly
    Full-time
    Stratford, Newham

    Join the Most Luxurious Bedding Brand in the UK – Become a Luxury Brand Ambassador at Imperial Bamboo! Are you ready to work for one of the most talked-about and admired luxury brands in the UK? Do you have a magnetic personality, love to engage with people, and thrive in a fast-paced retail environment? This is not just a job – it’s a chance to represent a brand that redefines sleep luxury! At Imperial Bamboo, we specialise in exquisitely crafted bamboo mattresses, pillows, and bed linen – bringing comfort, style, and sustainability into the homes of thousands across the UK. As demand grows, so does our team – and we’re looking for vibrant, passionate, and confident individuals to join our retail family. Why This Role is Unmissable: We’re not just hiring a Retail Sales Consultant – we’re looking for our next Luxury Brand Ambassador, someone who embodies elegance, passion, and excellence. This is your opportunity to shine on one of the UK’s most prestigious retail stages: Westfield Stratford, London. What You'll Do – and Love Doing: Represent the Imperial Bamboo brand with confidence, style, and expertise Provide VIP-level customer service to every guest – make their experience unforgettable Become a product expert – passionately explaining the benefits of our luxurious bamboo bedding Meet and exceed sales goals – we reward success generously Maintain a stunning, on-brand display that showcases the beauty of our collection Manage your till, stock, and daily sales like a pro Support team success with collaboration, ideas, and positive energy What We’re Looking For: A naturally engaging personality and strong people skills A proven background in retail or sales (luxury retail is a bonus) Passion for bedding, home design, wellness, or luxury lifestyle products Organised, proactive, and focused on delivering a 5-star experience Excellent presentation, communication, and attention to detail What You’ll Get: A competitive salary + performance-based bonuses This role is self employed job working times 5 days per week ,the salary is build up from daily payment + high commision Training and support to help you succeed and grow An inspiring work environment with a luxury brand that’s going places The chance to be part of a brand people love and trust Location: Westfield Stratford City, London Schedule: Full-time, 5 days per week If you’re driven, stylish, and ready to turn every interaction into a luxury experience, then this is the opportunity you've been waiting for. Apply now – join Imperial Bamboo and help shape the future of luxury bedding in the UK. Due to the high number of applications expected, we will only contact shortlisted candidates. Thank you for your understanding. MINIMUM 40 HOURS REQUIRED FOR THE JOB ROLE

    No experience
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  • Sales Advisor
    Sales Advisor
    21 days ago
    £600–£1200 monthly
    Full-time
    Croydon

    Do you consider yourself as a peoples person? If you're passionate about people and eager to start or advance your career in sales and marketing, this opportunity is perfect for you! Our client is looking for dynamic individuals to join their sales team, whether you're new to sales or have previous experience. Why This Role Rocks: This entry-level sales role gives you the chance to work with some of the UK's most recognized brands, boosting their brand awareness and revenue. No experience? No problem! Our client prides themselves on offering comprehensive career support and coaching. What You’ll Be Doing: Represent Top Brands: Promote some of the biggest names in the UK through Business to business, Residential campaigns and Events Onboard New Supporters: Engage with potential customers and introduce them to various campaigns. Collaborate with a Friendly Team: Work alongside a supportive and energetic team. Learn and Grow: Continuously develop your skills with ongoing training and support. This can be in the office sales impact meetings, networking and on the field on the go coaching. Have Fun: Enjoy a vibrant and lively work environment where having fun is a priority! What They Offer: Full Training and Coaching: Receive thorough customer service and sales coaching and product training. Career Progression: Enjoy continuous opportunities to advance your career. Weekly Pay: Get paid weekly with a structure that rewards your hard work due to the role being on a sub-contractor basis. Free International Travel: Explore new places with free travel opportunities. Lively Environment: Thrive in a fun and enjoyable workplace. Social Events: Participate in regular social nights with the team. Flexible working schedule: Monday-Saturday availability, to have the choice to at least 4 of these days per week. Unlimited Earning Potential: This role offers the chance to earn significantly more than minimum wage with an uncapped earnings structure. You'll be paid per acquisition only, meaning there's no limit to what you can earn! Average earnings in the organisation are between £450-£600 per week. Ready to Jumpstart Your Career? If this sounds like the perfect role for you, our client wants to hear from you! This entry-level position requires no prior experience. Apply Now! Don’t miss out on this incredible opportunity to develop your career, travel, and join a fun-loving team. We’re looking to fill this role immediately, so apply now and start your exciting new journey!

    Immediate start!
    No experience
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  • Senior Customer Service Advisor
    Senior Customer Service Advisor
    2 months ago
    £50000–£60000 yearly
    Full-time
    London

    As a Senior Customer Support Specialist, you will play a key role in ensuring an exceptional support experience for our clients, candidates, and internal teams. Operating remotely, you will manage complex inquiries, mentor junior support staff, and contribute to the continuous improvement of our customer service processes. This role demands strong problem-solving skills, a proactive mindset, and a deep commitment to service excellence. Key Responsibilities: -Serve as the primary escalation point for complex or high-priority support inquiries -Provide timely, professional, and solutions-oriented support across email, phone, and chat -Monitor and ensure SLA compliance and customer satisfaction targets are met -Collaborate with cross-functional teams to resolve client and candidate issues -Support onboarding and training of new support specialists -Identify trends in customer feedback and recommend process improvements -Maintain up-to-date knowledge of internal systems, processes, and recruitment operations Requirements: -3+ years of experience in a customer support or client services role, ideally in a recruitment or professional services environment -Excellent written and verbal communication skills -Strong interpersonal and problem-solving abilities -Self-motivated with the ability to work independently in a remote setting -Experience with CRM and support tools (e.g., Salesforce, Zendesk) is an advantage -High level of professionalism, empathy, and attention to detail What We Offer: -Fully remote work flexibility -Competitive salary and benefits package -Opportunities for professional development and career growth -A supportive, collaborative global team culture -Tools and resources to succeed in a virtual work environment

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  • Sales Account Manager
    Sales Account Manager
    18 days ago
    £56000–£58000 yearly
    Full-time
    London

    Job Description Job Overview The Sales Account Manager will be responsible for managing and developing client relationships while driving revenue growth for the company’s consultancy and business support services. The role focuses on maintaining long-term partnerships with clients, identifying new opportunities within existing accounts, and ensuring high levels of customer satisfaction. Key Responsibilities • Manage and develop relationships with existing clients and key accounts, • Identify opportunities to expand services and generate additional revenue within existing accounts, • Acquire new business clients through networking, referrals, and lead generation, • Present and promote the company’s consultancy and business support services, • Prepare proposals, quotations, and service agreements for clients, • Monitor client needs and provide tailored solutions in collaboration with internal teams, • Maintain accurate records of sales activities, accounts, and pipeline using CRM systems, • Achieve monthly and quarterly sales targets, • Provide regular sales reports and forecasts to senior management Requirements • Bachelor’s degree, with preference in Business, Marketing, or a related field, • Minimum 1 year experience in sales, account management, or client relationship management, • Strong interpersonal and communication skills, • Excellent negotiation and presentation abilities, • Ability to manage multiple accounts and build long-term client relationships, • Self-motivated and target-driven with a strong commercial mindset, • Ability to work in a fast-paced and target-driven environment, • Experience in consultancy services, professional services, or B2B sales is preferred Application deadline:16/04/2026 Job types: Full-time, Permanent Salary: £56,000 - £58,000

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  • Investment Consultant
    Investment Consultant
    2 months ago
    £25000–£80000 yearly
    Full-time
    London

    As an investment consultant associate within our private market sales team, you will be evaluating, discussing and relaying direct private equity and fixed income opportunities with existing and prospective high net worth clients. This is an exciting opportunity for a motivated professional with a strong background in sales, private equity or fixed income to develop long-term client relationships and drive sales in a fast-growing market. Core Skills: Active Listening: Understanding customer needs by focusing on their words, not just waiting to speak. Relationship Building: Creating trust and rapport with prospects to foster long-term partnerships. Prospecting & Research: Identifying potential customers through, research, networking, and social media. Effective Communication: Articulating value clearly and using stories to engage, rather than just listing features. Objection Handling & Negotiation: Addressing concerns, managing resistance, and securing win-win agreements. Closing Techniques: Confidently asking for the sale or next step at the appropriate time. Time Management: Prioritizing high-value prospects and activities to maximize efficiency. Product Knowledge: Possessing deep, expert knowledge of the product or service being sold. Adaptability: Adjusting communication style and techniques based on the prospect and situation. Technical Savviness: Proficiency with sales tools like CRM software (e.g., Salesforce, HubSpot) and LinkedIn for outreac Required Skills Core Responsibilities • Conducting research, surveys, and interviews to gather data., • Analyzing, identifying, and solving complex business problems., • Presenting findings, insights, and recommendations to clients., • Implementing new procedures and strategies., • Client Interaction and Empathy: Building credibility and rapport, understanding client needs, and adapting to different corporate cultures., • Project Management: Managing timelines, organizing tasks, and leading teams to deliver results., • Technical Proficiency: Advanced skills in PowerPoint for presentations, Excel for financial modeling, and data visualization tools., • Adaptability and Flexibility: The ability to work across different industries and adjust to changing project scopes., • Business Acumen: Understanding market dynamics, financial concepts, and industry trends.

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  • Retail Sales Assistant
    Retail Sales Assistant
    2 months ago
    £12.21–£13.5 hourly
    Full-time
    London

    Camden Tea Bar – Camden Market, London Full-time and Part-time Positions Available Camden Tea Bar is a highly respected independent tea specialist located in Camden Market, with over 2,000 five-star Google reviews and recognition in the Top 10% of cafés worldwide on TripAdvisor. Our reputation has been built over many years by a team of professional, knowledgeable, and genuinely customer-focused staff. Customers regularly return not just for our teas, but for the quality of service, conversation, and expertise they receive. We are now strengthening our team and are looking for reliable, professional individuals who are seeking a stable, long-term role within a respected independent business, with opportunities to grow as the business expands. This role is suited to someone who takes pride in their work, values customer relationships, and wants to develop specialist product knowledge. The Role: This is a customer-focused specialist retail role. Your primary responsibility is to create a welcoming, professional, and engaging experience for every customer. You will: • Welcome customers warmly and professionally, • Build genuine rapport and guide customers to suitable teas, • Develop strong knowledge of our teas and products through structured training, • Prepare and serve teas to a consistently high standard, • Maintain excellent shop presentation and organisation, • Handle sales, stock, and daily shop responsibilities with care and accuracy Who This Role Is Best Suited For: We are looking for individuals who are seeking a long-term, stable position, not a temporary or short-term role. The ideal candidate will be: • Professional, reliable, and consistent, • Naturally friendly and confident with customers, • Calm, mature, and responsible, • Genuinely interested in developing product knowledge and expertise, • Someone who takes pride in doing their job well, • Specialty retail, • Hospitality, • Independent shops, • Cafés or coffee shops, • Customer-focused environments Minimum 2 years of customer-facing experience preferred. Tea knowledge is not required initially. Full training will be provided. Training and Development: We provide structured, ongoing training to help you develop specialist tea knowledge and confidence in guiding customers. Our team are trusted advisors to customers, not just sales assistants. You will develop valuable skills in: • Customer engagement and communication, • Specialist product knowledge, • Professional retail standards, • Responsibility and ownership within the business Growth & Long-Term Opportunities: We are an expanding independent business and are committed to promoting from within. As the business grows, there will be opportunities to progress into roles such as: • Senior Tearista, • Supervisor, • Assistant Manager, • Management roles in future locations We are looking for individuals who want to be part of that journey. Our Expectations: Our reputation is built on consistency, professionalism, and care. Every team member is expected to: • Take pride in their work, • Maintain high standards of professionalism, • Contribute positively to the team environment Why Work at Camden Tea Bar: • Join a highly respected, established independent business, • Stable, long-term role with progression opportunities, • Structured training and specialist knowledge development, • Supportive and professional working environment, • Be part of a business with an exceptional reputation

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