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Customer Service / Service Advisor – Gloucester Attitude is everything on this role - even if you don't tick all the boxes you should apply anyway £30,000 basic | Up to £33,000 OTE 42.5 hours per week Monday to Friday 07:00 – 15:30 Alternate Saturdays 07:00 – 12:00 Let’s be honest… This role isn’t just about booking cars in and answering the phone. This is for someone who knows how to run a busy service desk properly, keep customers happy, and keep the workshop full without it turning into chaos. THE ROLE You’ll be the go-to person for customers from the moment they book in to the moment they drive away. 👉 Managing bookings and keeping the workshop loaded correctly 👉 Keeping customers updated (no chasing, no guessing) 👉 Creating job cards, invoices, and accurate estimates 👉 Spotting opportunities to upsell services in a way that actually makes sense 👉 Working closely with Parts to make sure everything is ready when it needs to be It’s fast-paced, it’s busy, and it needs someone who stays organised and in control. WHAT YOU’LL NEED • Experience in an admin or office-based role (service advisor experience is a big plus), • Strong communication skills — you’ll be speaking to customers, techs, and internal teams all day, • Confidence managing multiple jobs at once without dropping the ball, • A commercial mindset — understanding how to maximise bookings and workshop efficiency Someone who: • Likes being busy and doesn’t get flustered, • Takes ownership rather than waiting to be told, • Communicates clearly and keeps people informed, • 23 days holiday + bank holidays, • Your birthday off, • Pension, • Enhanced family policies, • Wellness support and 24hr GP access, • Ongoing training and development If you’ve got the right experience and attitude, it’s worth a conversation.

Training + Progression + Overtime + Employee Discount + Company Benefits.Are you a Vehicle Service Advisor or similar, with a background in the automotive industry, having previous experience within a customer facing role, looking to join a well-established, rapidly growing company, rich with nearly

Being a team player is essential, as you will be working with your colleagues throughout the day and it’s very much a group effort to ensure that customers receive exceptional care. Along with providing an exceptional service to their customers, the main aim is also having an enjoyable place to wo

A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m. We're still enjoying strong growth and looking for more Advisors to join our team. As an Installer you will visit customers in their homes to measure and install a fantastic range of products, including shutters. Our team of Design Consultants will process the order and take payment so you can focus on offering great customer service. If this is unlike anything you've done before that's ok – most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support. Some of our installers have experience in construction or trades such as joiners, carpenters, and window or kitchen fitters. Your strong desire to learn and our award winning training will help you succeed. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions – all from th...

To deliver outstanding service and support across our broadband, billing, and technical services. At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. This includes a wide range of customer enquiries including account, p

Our family run client based in Gloucester are a busy car service centre and they currently have a brand-new permanent vacancy for a Customer Service Advisor to join the team. As a Customer Service Advisor, you will be part of the front of house team and play a crucial role in ensuring that the custo

As a Customer Service Advisor, you will be part of the front of house team and play a crucial role in ensuring that the customers vehicle service journey is seamless. Our family run client based in Gloucester are a busy car service centre and they currently have a brand-new permanent vacancy for a C

Keep customers proactively informed about vehicle progress as a Service Advisor. Greet customers professionally and ensure the highest level of customer satisfaction. Book vehicle appointments considering workshop capacity and customer convenience.

Parts Manager Automotive Location: Gloucester Salary: £34,000 + £6,000 bonus The Role: Youll be responsible for managing the parts department, ensuring efficiency, profitability, and high levels of customer satisfaction, while leading and developing a successful team. Key Responsibilities: • Oversee the day-to-day operations of the parts department, • Maintain optimal stock levels through effective inventory control and ordering, • Monitor sales performance and implement strategies to achieve targets, • Lead, coach, and motivate the parts team, • Work closely with service and sales departments to support overall operations, • Ensure accurate record-keeping and compliance with company standards, • Proven experience as a Parts Manager or Senior Parts Advisor, • Strong knowledge of automotive parts and dealership operations, • Leadership experience with the ability to manage and develop a team, • Commercial awareness with a tra...

Customer Service Representative - FULL TIME/PART TIME.Due to expansion we are looking for 3 motivated individuals to join our successful Customer Service team, within a well established company.Our ideal candidate would be an individual that has some experience in customer service or marketing.Howev

Working alongside experienced service advisors, you will develop the skills and knowledge to become proficient in customer service, service coordination, and vehicle maintenance communication. Assist customers in scheduling service appointments, providing information on available services, and answe

Travelex Limited is hiring a Travel Money Advisor in Gloucester to provide excellent customer service in a busy environment.

In return you will be part of an amazing team and company who invests in their employees for example with training courses on offer.

A flexible opportunity that works around you whether you’re looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK’s leading provider of window furnishings solutions with an annual turnover of £250m. We’re still enjoying strong growth and looking for more Advisors to join our team. As an Installer you will visit customers in their homes to measure and install a fantastic range of products, including shutters. Our team of Design Consultants will process the order and take payment so you can focus on offering great customer service. If this is unlike anything you’ve done before that’s ok – most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support. Some of our installers have experience in construction or trades such as joiners, carpenters, and window or kitchen fitters. Your strong desire to learn and our award winning training will help you succeed. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions – all from the comfort of your armchair with zero commitment! Work for yourself, not by yourself: the benefits of your own local business, within a model that removes the worries: We’re experts in advertising so you won’t worry about finding customers Have the confidence that over 70% of customers go on to purchase from their Hillarys Advisor You can focus on outstanding Service, ensuring your customers buy, and come back time and again Flexible hours to suit your lifestyle: manage your own diary and the time you want to commit There’s a reason that so many Hillarys Advisors are successful. We’re just as committed as you to the partnership – that starts with a comprehensive package: Training-for-life, local business support, a plan that’s built around you, and all the things you’ll need to ensure a professional approach and finish from day one: All the professional and practical Training you’ll ever need as you start and develop your business. Comprehensive Sales Toolkit including complete Product samples, Tablet and software Full Installation Toolkit, including all measuring equipment, and tools (including power tools) A professional image – Hillarys branded clothing, and personalised business cards & leaflets This is wrapped into a one-off with investment packages available from £1995 and we’ve even got flexible ways to pay to help spread the investment. This is unquestionably the most simple and effective way to access the UK’s best opportunity. On top of the points above, you’ll need to hold a valid UK driving licence to get to customers locally. To find out more complete the application form online, join one of our 45-minute Discovery sessions and learn about how good a fit Hillarys could be for you?

PARTS ADVISOR Basic Salary & OTE: £30,000 Location: Gloucester Benefits: Long Service Awards Life Assurance Eye care Voucher Birthday Off A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a Parts Advisor ·Working on the front and back counter (Trade, Retail and Workshop) ·Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. ·Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor ·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System ·Front and back counter (Trade and Retail) ·Strong customer service skills ·Confident in sales ·MUST HOLD a full UK manual driving licence - Subject to drivers check If you are interested in this Parts Advisor role, please contact Kelsey @ Auto Skills and quote job number: 53521

Customer Service / Service Advisor – Gloucester £30,000 basic | Up to £33,000 OTE 42.5 hours per week Monday to Friday 07:00 – 15:30 Alternate Saturdays 07:00 – 12:00 Let’s be honest… This role isn’t just about booking cars in and answering the phone. This is for someone who knows how to run a busy service desk properly, keep customers happy, and keep the workshop full without it turning into chaos. THE ROLE You’ll be the go-to person for customers from the moment they book in to the moment they drive away. Managing bookings and keeping the workshop loaded correctly Keeping customers updated (no chasing, no guessing) Creating job cards, invoices, and accurate estimates Spotting opportunities to upsell services in a way that actually makes sense Working closely with Parts to make sure everything is ready when it needs to be It’s fast-paced, it’s busy, and it needs someone who stays organised and in control. WHAT YOU’LL NEED * Experience in an admin or office-based role (service advisor experience is a big plus) * Strong communication skills — you’ll be speaking to customers, techs, and internal teams all day * Confidence managing multiple jobs at once without dropping the ball * A commercial mindset — understanding how to maximise bookings and workshop efficiency * Kerridge knowledge would be ideal, but not essential THE KIND OF PERSON THIS SUITS Someone who: * Likes being busy and doesn’t get flustered * Takes ownership rather than waiting to be told * Communicates clearly and keeps people informed * Notices the detail and gets things right first time WHAT’S ON OFFER * 23 days holiday + bank holidays * Your birthday off * Pension * Enhanced family policies * Wellness support and 24hr GP access * Ongoing training and development * Clear progression opportunities And just to say — you don’t need to tick every single box. If you’ve got the right experience and attitude, it’s worth a conversation. Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds

We are recruiting for a leading company for a reliable, detail-oriented Customer Service Administrator to join their team. Process orders, returns, and customer account updates. Liaise with internal departments to resolve customer issues.

As a Customer Service Advisor, you’ll be the first point of contact for our valued customers, delivering friendly, efficient, and solution-focused support. Contributing to service improvement by sharing customer feedback and insights. Previous experience in a customer service or contact centre env

For the Home-Based Customer Service Role, you will need:. What's in it for you as a Home-Based Customer Service Representative:. Vacancy: Home-Based Customer Service Representative.

Customer Sales Administrator / Customer Service Advisor | Cheltenham |£28,500 - £30,000 (office based). Supporting their head office team by responding to inbound sales and customer service enquiries for 18 unmanned sites across the UK. My client is looking to add to their already established &

We are currently recruiting for a Customer Care Advisor to join a busy and supportive team within the pharmaceutical and healthcare sector. Previous customer service or call centre experience. Are you passionate about delivering outstanding customer service and making a real difference in people's l

Training - 2 weeks on site Job Role : - Your key responsibilities, which are not exhaustive and not limited to include : Managing Inbound calls to the business from Worldwide clients handling shipment requests Building rapport with customers and establishing their needs Deliver a consistent call flo

Are you an organised and customer-focused professional who takes pride in delivering exceptional service? We are looking for a proactive Customer Service Advisor to join a friendly and fast-paced team where customer satisfaction is always the top priority. Previous experience in an office or reail c

The role will deal with a wide range of customer service calls. Provide feedback on the efficiency of the customer service process and areas of improvement. Previous experience within a Customer Service position is essential.

Delivering high-quality customer service while adhering to established procedures and service levels. Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a

Customer Sales Administrator / Customer Service Advisor | Cheltenham |£28,500 - £30,000 (office based) You would need to be able to drive and would be required to work weekends. The Company My client has a cluster of companies to support The role My client is looking to add to their

Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for a Customer Service Advisor with excellent communication skills to deliver a first-class customer experiences across email, calls, and live chat. Use your natural people skills to stay customer-focused and

We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English. Main Purpose of Customer Service Advisor role:. To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both En

Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. Join us as a Customer Service Advisor. Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigatin

Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. You'll engage with customers over the phone, offering support, guidance and helping

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to e

If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work to

We are looking for a Customer Service Advisor who will provide general and technical advice to customers as required either over the telephone, e-mail or fax, and process customer orders, handle enquiries, queries and complaints while maintaining a professional manner at all times. Work well as part

The role focuses on delivering exceptional customer service by handling outbound and inbound calls for vehicle MOT, service, and health checks. Lloyd Motor Group is seeking a Customer Experience Advisor in York. Candidates will receive training in customer bookings and upselling products while utili

A leading equipment rental provider in Lyng is seeking a Customer Service Advisor to enhance customer relationships and manage their journey effectively. Ideal candidates will possess strong communication skills and previous customer service experience, contributing to a thriving workforce committed

We also offer ‘Best of Both’ – our hybrid‑work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week after training. As a member of our seasonal Customer Service Advisor team, you will

We are looking for a Customer Service Advisor to join us in our mission of delivering quality outdoor products such as log cabins, garden offices, sheds and gazebos designed with care, built to last, and made to make our customers smile!. Proven experience in customer service, preferably within an a

As a Customer Service Advisor, you will play a key role in delivering outstanding customer service while supporting the operational flow of contracts between our customers and utility suppliers. Job Title: Customer Service Advisor. Previous experience in a customer service or liaison role is essenti

Dunster House Ltd in the United Kingdom seeks a Customer Service Advisor to provide friendly and efficient support to customers. The ideal candidate will have proven experience in customer service, strong written communication skills, and proficiency in MS Office. This role involves handling inquiri

SCANIA (GREAT BRITAIN) LIMITED is seeking a Customer Service Advisor to join their Hull team. This role encompasses building strong customer relationships, managing customer queries, and coordinating routine servicing and maintenance tasks. Ideal candidates will possess excellent administrative and

The ideal candidate will provide exceptional customer service, update customers on work progress, and manage invoices. A leading automotive group in the UK is seeking a Service Advisor to join their team in Southampton.