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Join us at a pivotal moment, where investment operations expertise, data integrity, and process excellence come together to underpin effective LGPS pooling and deliver strong outcomes. \n \n The Private Markets Operations Analyst plays a key role within the Investment Operations team, which provides essential support to the Investment function. This position is responsible for ensuring the smooth and accurate processing and support for new investment activity and life cycle support of existing investments. \n \n The role involves daily interaction and collaboration with internal teams across the firm, primarily the Investment teams but also including Client Services and Compliance, as well as with key external partners such as the Fund Administrator/Accountant, technology vendors and the General Partners. The successful candidate will contribute to the continuous improvement of operational processes, support the implementation of investment strategies, and help ensure regulatory and procedural compliance in line with best practice and LGPS Central’s commitment to excellence in asset management. \n \n What you'll be doing: \n As our Investment Operations Analyst (Private Markets), here's an insight into what you'll be getting up to: \n Fund and LP Administration \n\n • Provide operational support to Fund Managers.\n, • Preparing cashflow notices and managing cashflow activity with investors and General Partners.\n, • Bank and cash management and reconciliation\n, • Managing foreign exchange requirements\n, • Monitoring, processing and payment of invoices\n, • Oversight of the Fund Administrator for outsourced services including reviewing ongoing KPI and SLA performance\n, • Resolving investor queries\n, • Supporting internal audits\n, • Contribute to the development of the Target Operating Model\n, • Ad-Hoc project support\n\n Accounting and Reporting services \n\n • Maintaining investment and accounting records\n, • Reconciling financial statement line items\n, • Supporting valuation of investments\n, • Annual accounts preparation in compliance with FRS 102\n, • Preparing performance calculations\n, • Annual financial statement audit liaison\n, • Cost transparency reporting\n, • Preparation of quarterly performance reporting\n\n Regulatory and compliance \n\n • Periodic monitoring and review of the investors admitted and entities activity\n, • Compliance monitoring and reporting\n, • Formulating and implementing detailed compliance procedures in relation to applicable regulatory requirements.\n, • Preparing AIFMD Annex IV reporting\n, • Liaising with tax advisor for partnership tax compliance and tax structuring\n, • Ensuring compliance with Limited Partnership Agreement for administrative functions\n\n \n About Us \n LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for fourteen local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £100bn+ of their assets. It is one of six Local Government Pension Scheme (LGPS) asset pools in the UK. \n \n LGPS Central’s Partner Funds are: \n\n • Cheshire Pension Fund\n, • Derbyshire Pension Fund\n, • Leicestershire Pension Fund\n, • Nottinghamshire Pension Fund\n, • Shropshire Pension Fund\n, • Staffordshire Pension Fund\n, • West Midlands Pension Fund\n, • Worcestershire Pension Fund\n, • Gloucestershire Pension Fund\n, • Hampshire Pension Fund\n, • Sulfolk County Council\n, • Wiltshire Pension Fund\n, • Norfolk Pension Fund\n, • Oxfordshire Pension Fund\n\n \n The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. \n LGPS Central offers a friendly and diverse, hybrid working environment with a range of employee benefits. The Company moved to new premises at i9, Wolverhampton Interchange in January 2022, close to local transport links. \n Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds \n \n Requirements \n\n • Previous Fund Administration and/or Fund Accounting experience for Private Market investments, from either an Asset Management or Fund Administrator background.\n, • Some previous experience of supporting any of Private Equity, Private Debt, Infrastructure, Property investments is a must.\n, • An understanding of the roles played by an Outsourced Administrator.\n, • Any experience of Charles River, eFront or similar platforms would be an advantage.\n, • Competent grasp of the ‘life of a trade’ structure, knowledge of investment and accounting requirements and preparation of call and distribution notices.\n, • Understanding of regulations pertaining to Private Market investments.\n, • Proven track record of outstanding customer service, ideally servicing Financial Institutions.\n, • High attention to detail, analytical.\n, • Able to communicate complex and highly-technical matters in a way which is understandable and relevant.\n, • Confidence when communicating.\n, • Strong reasoning and problem-solving skills, able to develop pragmatic solutions to complex problems.\n, • Able to build effective relationships across all levels of the company.\n, • Highly organised and able to work to deadlines and manage competing priorities under significant time pressures.\n, • Strong interpersonal, communication and people management skills.\n, • Ability to challenge appropriately.\n, • Ability to think outside the box.\n\n \n Qualifications: \n\n • Degree level or equivalent\n\n \n What do we offer? \n We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy: \n\n • Competitive salary\n, • An enhanced and generous Pension Scheme\n, • 30 days' paid holiday plus bank holidays\n, • 2 days paid volunteering days\n, • An extra paid Company Day in addition to paid holidays\n, • Excellent Learning & Development Opportunities\n, • Welfare and Family friendly policies\n, • Enhanced pay for new parents\n, • Access to our Employee Assistance Programme 247 Health & Wellbeing Support\n, • Vitality Private Medical Insurance\n, • Hybrid Working\n, • Company Service Awards\n, • Cycle to work scheme\n, • Company Electric Vehicle Scheme\n, • Winner of the Cultural Awareness Initiative of the Year FT Advisors Diversity in Finance Awards 2023\n, • Winner of Diversity and Inclusion Award LAPF In Investments Award 2023\n, • Winner of LAPF Investment Innovation\n, • Winner of Pool of the Year 2025\n

Sales and Customer Service Advisors – Use Your Waitressing or Barista Experience Do you have experience in industries such as waitressing or as a barista? Do you have strong customer service skills that you would like to use as a Sales and Customer Service advisor? Have your hours been reduc

Exciting NEW Role Available! First Line Customer Support Based in Wolverhampton £13.45 per hour Full Time Rota Basis - Working hours between 5:00am and 11:00pm Temporary to permanent Our client is currently recruiting for a First Line Customer Support Advisor to join their growing company based in Wolverhampton. This is a fantastic opportunity to join an incredibly successful business that offers progression opportunities AND flexibility with hybrid working. If you have customer service experience, this role could be for you! Role Summary - Acting as the first point of contact to both internal and external customers. - Managing incoming telephone calls/queries to client SLA standards. - Managing outgoing telephone calls/queries. - Managing customer e-mails to company quality standards. - Logging incoming calls and emails into incident ticketing tool. - Provide initial assessment of all incidents/requests, attempt to resolve, and/or refer to other support areas. - Maintain high level of first-time fix rate to achieve Service Desk targets. - Maintain detailed and accurate records of actions taken to support the incidents resolution. - Maintain clear communication in line with company guidelines. - Identify major incidents and escalate where required. - Monitor all outstanding tickets and proactively manage personal workload. What we need from you! - Experience in a similar role is ideal bringing transferable Customer Service skills. - Basic computer skills are required - confident use of MS Word, Excel, and Outlook to a basic standard. - Excellent people skills are essential. - Ability to manage own workload and take a proactive approach to your desk. - Willingness to provide flexibility with shift rota patterns, as required by the business. Further Details - You will be provided with a rota in advance of your shifts, which will be of a varying hours and pattern. Rota will include 5 working days with 2 rest days however the rest days may not be consecutive. - Flexibility around scheduling patterns is required to ensure service levels are maintained and hours are allocated fairly. If the above sounds of interest, please apply directly to the advert with your most UP TO DATE CV to best demonstrate your relevant experience. Adecco will make every attempt to contact individual applicants however in some cases this may not be possible and therefore we reserve the right to close the advert should sufficient applications be reached. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Parts Advisor Location: Wolverhampton Salary: Up to £31,500 Basic + Bonus Job Type: Full-Time, Permanent Hours: Monday to Friday 8:00am - 5:00pm | 1 in 3 Saturdays 8:00am - 2:00pm Ready to take the next step in your Parts career? This is an excellent opportunity for an experienced Parts & Senior Parts Advisor to join a busy, professional dealership where you'll play a key role in the day-to-day running of a successful Parts Department. Working alongside an experienced team, you'll help deliver outstanding customer service to both retail and workshop customers while supporting the Parts Manager in maintaining an efficient, well-organised department. What's In It For You? ·Up to £31,500 Basic Salary ·Ongoing Manufacturer Training & Development ·Long-Term Career Progression ·Modern Dealership Environment ·Supportive Management Team ·Stable, Permanent Position ·Employee Discounts The Role As a Parts Advisor, you'll support the Parts Manager with the smooth day-to-day operation of the Parts Department while delivering exceptional customer service to both internal and external customers. Your responsibilities will include: ·Supporting the Parts Manager with daily department operations ·Supplying parts to the workshop and retail customers ·Ordering, receiving and booking in vehicle parts ·Maintaining accurate stock control and stock locations ·Processing returns and resolving stock discrepancies ·Answering customer enquiries by telephone and email ·Ensuring all customer orders are processed promptly and accurately ·Completing all administration and documentation to a high standard ·Building strong relationships with customers and colleagues About You We're looking for someone with: ·Previous experience as a Senior Parts Advisor or experienced Parts Advisor within a franchised dealership ·Strong knowledge of automotive parts and stock control ·Experience using a Dealer Management System (Kerridge, Pinnacle, 1Link or similar) ·Excellent communication and customer service skills ·Strong organisational skills and attention to detail ·The ability to work independently and as part of a busy team ·Full UK Manual Driving Licence ·Right to work in the UK (Sponsorship is not available) Apply Today If you're an experienced Parts or Senior Parts Advisor looking to join a professional dealership that offers excellent career progression, ongoing training and a supportive working environment, we'd love to hear from you. For more information or to apply for this Parts Advisor position, please contact Kieran at Auto Skills UK quoting Job Reference 54433

£12.71 per hour plus uncapped bonus Monday to Friday 9am-2pm Ongoing Temporary Position Office based – At our iconic Bescot Headquarters Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing -Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities -Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel -Managing the situation end-to-end, from the first call through to resolution -Keeping members informed with clear, proactive updates so they always know what’s happening What we’re looking for -Experience in delivering stand-out customer service under pressure (contact centre experience is helpful, but not essential) -The ability to build trust quickly and communicate with confidence and clarity, especially in challenging situations -Strong problem-solving skills and sound judgement under pressure -Confidence using multiple systems and handling information accurately -A proactive mindset - you take ownership and see things through

Client Support Advisor Wolverhampton, WV10 9LE £26,520 rising to £27,040 following successful completion of training Permanent | Office based | Monday to Friday Full-time applications are welcome, and we are also happy to consider two part-time candidates looking for a job share. Looking for more than just another customer service job? We don't simply answer telephones. We become a genuine extension of our clients' businesses, making sure every caller receives the warm, professional and helpful service our clients would give themselves. Every day is different. One minute you'll be managing a busy diary for a business consultant, the next you'll be booking appointments for a physiotherapy clinic, supporting an IT or telecoms company, or helping a financial services or property business look after its customers. If you enjoy talking to people, thrive in a busy environment and take pride in getting the details right, we'd love to hear from you. About us Established in 2007, we now support more than 300 businesses across the UK with professional telephone answering and virtual PA services. We're proud of the team we've built. Our longest-serving team member has been with us for over 18 years, several others for more than 10 years, and many have built long-term careers here. We believe in supporting our people, recognising potential and promoting from within whenever possible. You'll also be sharing the office with Looby Loo, our resident Cockapoo and unofficial head of workplace wellbeing. The Client Support Advisor role You'll become a trusted extension of our clients' businesses, delivering exceptional service on every call. Your responsibilities will include: Answering calls professionally on behalf of multiple clients Managing diaries and booking appointments accurately Taking detailed messages and forwarding them promptly by email and WhatsApp Representing each client with confidence, warmth and professionalism Prioritising urgent enquiries while maintaining excellent service standards Using Microsoft 365, Google Workspace, Capsule CRM and bespoke software Managing several tasks and priorities in a busy office environment Working as part of a friendly and supportive office team About you You'll have: Proven experience in a customer service, reception or telephone-based role An excellent telephone manner and strong spoken and written English Excellent organisation, accuracy and attention to detail Confidence using computer systems and learning new software The ability to stay calm and organised while juggling different priorities A genuine passion for delivering outstanding customer service What's in it for you as a Client Support Advisor Full-time opportunity, with two part-time job-share applications also welcome Competitive salary with progression following successful completion of training 36 days' holiday including Bank Holidays Annual leave that can be booked by the hour Company pension Paid 30-minute lunch break Free on-site parking Structured training and ongoing support Genuine career progression, including promotion opportunities from within A friendly, supportive working environment One of our recent apprentices has successfully completed their apprenticeship and is already being fast-tracked into a senior role, demonstrating our commitment to developing our people. Recruitment process We're a values-led business, so as part of our recruitment process you'll be invited to complete a short values assessment. This is a fully office-based role at Wolverhampton, WV10 9LE. Applicants must already have the right to work in the UK. Sponsorship is not available. Apply today for this Client Support Advisor opportunity If you're looking for a varied role where you'll make a real difference to businesses across the UK and become part of a supportive team, we'd love to hear from you. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to

HR Advisory Lead Location: Wolverhampton Working Pattern: Hybrid Your Role The HR Advisory Lead oversees Tier 2 HR support, providing expert advice to employees and managers, handling complex HR queries and employee relations cases, and ensuring compliance with company policies, employment law, and best practice. The role serves as the key escalation point while delivering a high-quality, consistent, and customer-focused HR service. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision. Safran Actuation Systems UK is a world class centre for the design, manufacture and support of actuation and flight control solutions used across commercial, military and rotary platforms. With major sites in Wolverhampton and Banbury, our teams play a critical role in delivering innovative, reliable and safe systems that keep aircraft performing at their best. Our UK Actuation business brings together engineering excellence, advanced manufacturing capability and a proud heritage within the aerospace sector. Whether supporting major global programmes or developing the next generation of actuation technologies, our people are at the heart of everything we do. Key Responsibilities HR Advisory and Escalations Act as the lead contact for Tier 2 HR enquiries and escalations received through the Shared Services function. Provide expert guidance and advice to employees and managers on HR policies, procedures, and employment practices. Resolve complex HR queries within agreed service levels, ensuring accuracy, consistency, and compliance. Identify trends in employee enquiries and recommend improvements to processes, policies, and knowledge resources. * Support the development and maintenance of HR knowledge articles, guidance documents, and standard operating procedures. Employee Relations Support Provide advisory support on employee relations matters including disciplinary, grievance, absence management, performance management, flexible working requests, and workplace conduct issues. Support managers throughout the employee relations process, ensuring fair and consistent application of policies. Assist with investigations, hearings, documentation, and case management activities. Escalate high-risk or complex cases to senior HR colleagues where appropriate. * Maintain accurate and confidential case records and documentation. Service Delivery and Governance Ensure HR advisory services are delivered in line with agreed service standards, KPIs, and compliance requirements. Monitor case volumes, resolution times, and service performance metrics. Identify opportunities for process improvement and support implementation of service enhancements. Ensure adherence to employment legislation, organisational policies, and data protection requirements. * Support audit and governance activities relating to HR service delivery. Stakeholder Management Build effective working relationships with managers, employees, HR Business Partners, Centres of Excellence, and Shared Services teams. Provide coaching and guidance to managers to enhance people management capability. Act as a trusted advisor on routine and moderately complex people matters. Collaborate with wider HR teams to ensure seamless employee support and issue resolution. Team Leadership and Development Provide day-to-day guidance and support to HR Advisors and team members where applicable. Share best practice and promote consistency across advisory services. Support onboarding, training, and capability development within the HR Advisory team. Foster a culture of continuous improvement, accountability, and customer service excellence.# Key Skills and Experience Essential Significant experience within an HR Advisory, Employee Relations, HR Shared Services, or HR Operations environment. Strong knowledge of employee relations processes and employment legislation. Experience managing complex HR queries and casework. Excellent stakeholder management and communication skills. Ability to interpret and apply HR policies consistently and pragmatically. Strong organisational skills with the ability to manage multiple priorities and deadlines. Experience working within a service delivery or shared services environment. Proficient in HR systems and case management tools. Desirable CIPD Level 5 qualification or equivalent experience. Experience leading or mentoring HR advisory teams. *Experience within a large, multi-site, or matrix organisation. Key Competencies Customer Focus Employee Relations Expertise Decision Making and Judgement Influencing and Stakeholder Management Problem Solving Resilience and Adaptability Continuous Improvement Attention to Detail *Collaboration and Teamwork If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today

£12.71 per hour plus uncapped bonus 35 Hours per week Monday to Sunday 6am-2am (full flexibility required to work early, afternoon and late shifts) Ongoing Temporary Position Office based – At our iconic Bescot Headquarters Training Provided – 2 weeks Monday to Friday training Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing -Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities -Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel -Managing the situation end-to-end, from the first call through to resolution -Keeping members informed with clear, proactive updates so they always know what’s happening What we’re looking for -Experience in delivering stand-out customer service under pressure (contact centre experience is helpful, but not essential) -The ability to build trust quickly and communicate with confidence and clarity, especially in challenging situations -Strong problem-solving skills and sound judgement under pressure -Confidence using multiple systems and handling information accurately -A proactive mindset - you take ownership and see things through

About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner MINI Wolverhampton. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by MINI to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Our client, a well-established and reputable automotive dealership located in Wolverhampton, West Midlands, is seeking an experienced Parts Advisor to join their busy aftersales team. This is a full-time, permanent position offering a competitive salary package and excellent career prospects. Benefits: Basic salary up to £30,500, depending on experience Bonus scheme with earning potential of £35,000+ OTE 42 hours per week, Monday to Friday, 8:00am to 5:00pm, with Saturdays 8:00am to 2:00pm on a rota Standard holiday entitlement Pension scheme Supportive work environment with ongoing training opportunitiesDuties of a Parts Advisor: Assisting in daily operation of the Parts Department Supplying parts efficiently to workshop and retail customers Processing customer orders accurately and aiming for same-day completion Receiving deliveries, booking stock in, and managing returns Maintaining accurate stock control and reporting discrepancies to the Parts Manager Responding to customer enquiries by phone and face-to-face Supporting workshop with parts requirements and vehicle health checks administration Delivering exceptional customer service consistentlyRequirements of a Parts Advisor: Previous experience as a Parts Advisor within the motor trade Strong organisational skills and excellent attention to detail Professional and confident communication skills Good IT and administrative abilities Ability to work effectively both independently and within a team Proactive attitude and commitment to providing outstanding customer serviceThis role as a Parts Advisor provides an excellent platform to develop your career within a respected automotive business. The successful individual will benefit from a collaborative team environment, competitive pay, and opportunities for professional growth. Contact Archie Lawson, Automotive Recruitment Specialist at Perfect Placement, covering Wolverhampton and West Midlands, today to discover more about this fantastic Parts Advisor opportunity. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today

Exciting NEW Role Available! First Line Customer Support Based in Wolverhampton £13.45 per hour Full Time Rota Basis - Working hours between 5:00am and 11:00pm Temporary to permanent Our client is currently recruiting for a First Line Customer Support Advisor to join their growing company based in Wolverhampton. This is a fantastic opportunity to join an incredibly successful business that offers progression opportunities AND flexibility with hybrid working. If you have customer service experience, this role could be for you! Role Summary Acting as the first point of contact to both internal and external customers. Managing incoming telephone calls/queries to client SLA standards. Managing outgoing telephone calls/queries. Managing customer e-mails to company quality standards. Logging incoming calls and emails into incident ticketing tool. Provide initial assessment of all incidents/requests, attempt to resolve, and/or refer to other support areas. Maintain high level of first-time fix rate to achieve Service Desk targets. Maintain detailed and accurate records of actions taken to support the incidents resolution. Maintain clear communication in line with company guidelines. Identify major incidents and escalate where required. Monitor all outstanding tickets and proactively manage personal workload. What we need from you! Experience in a similar role is ideal bringing transferable Customer Service skills. Basic computer skills are required - confident use of MS Word, Excel, and Outlook to a basic standard. Excellent people skills are essential. Ability to manage own workload and take a proactive approach to your desk. Willingness to provide flexibility with shift rota patterns, as required by the business. Further Details You will be provided with a rota in advance of your shifts, which will be of a varying hours and pattern. Rota will include 5 working days with 2 rest days however the rest days may not be consecutive. Flexibility around scheduling patterns is required to ensure service levels are maintained and hours are allocated fairly. If the above sounds of interest, please apply directly to the advert with your most UP TO DATE CV to best demonstrate your relevant experience. Adecco will make every attempt to contact individual applicants however in some cases this may not be possible and therefore we reserve the right to close the advert should sufficient applications be reached. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Senior Parts Advisor – Wolverhampton Salary: £31,500 basic + bonus Hours: 42 hours per week Monday to Friday: 8:00am – 5:00pm Saturday: 8:00am – 2:00pm on a rota Contract: Full Time, Permanent Location: Wolverhampton Salary & Benefits £31,500 basic salary Additional bonus opportunity Structured pay scales and career progression Generous annual leave, increasing with length of service Enhanced maternity and adoption leave – including 6 months' full pay Enhanced paternity leave 24/7 access to GP and wellbeing services Eyecare vouchers Dental insurance options Optional critical illness cover Life assurance options Discounted gym memberships Retail and lifestyle discounts Home and technology discounts Techscheme Flexible access to earned pay Ongoing manufacturer training Excellent opportunities for further career developmentWhy Work for Us?This is a fantastic opportunity to join one of the UK's leading automotive dealer groups within a busy and successful franchised dealership. The business places a strong emphasis on developing and rewarding its people, offering excellent manufacturer training, structured career progression and a comprehensive benefits package. For an experienced automotive parts professional looking to take on additional responsibility and continue developing their career, this represents an excellent long-term opportunity. Senior Parts Advisor RoleOctane Recruitment is currently recruiting for an experienced Senior Parts Advisor to join a busy franchised dealership in Wolverhampton. Working closely with the Parts Manager and wider aftersales team, you will play an important role in the day-to-day running of the department, ensuring workshop and retail customers receive an efficient and professional service. You will also support other members of the parts team, maintain strong stock control processes and help ensure parts are supplied accurately and within required timescales. Senior Parts Advisor Responsibilities Support the Parts Manager with the daily operation of the department Assist and support other members of the parts team Supply parts efficiently to workshop technicians and retail customers Support vehicle health checks and identify required parts Process workshop and customer orders accurately Ensure orders are processed within required timescales Maintain accurate stock levels and locations Receive incoming parts and ensure stock is correctly stored Process returns and ensure records remain up to date Identify and report stock discrepancies Respond to telephone and face-to-face customer enquiries Liaise closely with workshop, service and aftersales teams Complete departmental administration accurately Maintain excellent levels of customer service Help ensure the department operates efficiently during busy periodsSenior Parts Advisor Requirements Previous experience within an automotive parts department Experience in a Senior Parts Advisor position or an experienced Parts Advisor ready to progress Main dealership or manufacturer experience would be highly advantageous Strong knowledge of automotive parts and workshop requirements Excellent stock control and organisational skills Good practical knowledge of automotive computer systems Strong verbal and written communication skills Confident dealing with workshop technicians and customers Ability to prioritise a busy workload Comfortable working independently and as part of a team Professional and customer-focused approachThe successful Senior Parts Advisor will be an experienced automotive parts professional who can lead by example, support colleagues and maintain high standards across customer service, stock management and workshop parts supply. If you are an experienced Senior Parts Advisor looking for a new challenge with excellent benefits, manufacturer training and genuine opportunities for progression, we would be keen to hear from you. To apply for this Senior Parts Advisor position in Wolverhampton, please submit your CV or contact Octane Recruitment for further information. Octane Recruitment All applications will be treated with the utmost confidentiality WOOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Car Sales Executive, Trainee Car Sales Executive, Commercial Sales Executive, Sales Experts, Business Manager, Transaction Manager, Sales Controller, Sales Manager, General Sales Manager, Fleet Sales Executives, BDM, Business Development Manager, Sales Administrator

£12.71 per hour 35 hours per week Monday to Friday flexible between 8am-6pm Temp to Perm We are currently recruiting for a role at the RAC in Walsall to work alongside one of their third party clients, one of the most recognisable names in the automotive industry. Based next to the M6, the RAC office is ideally located, with a large, free on-site car park for all staff as well as excellent public transport links and proximity to Bescot Railway station. Role This role will see you working in a Customer service capacity, handling calls, emails and live chats from customers from of one of the UK's most well-know car brands. The role will see you handling a range of complex queries and complaints and through excellent customer service, you will ensure that all cases are handled and resolved in a professional and timely manner. -Handling calls, emails and live chats -Dealing with complex customer service queries -Handling complaints -Dispute resolution Requirements -Strong customer service skills -Call centre experience is highly desirable -Experience handling complaints -Confident using internal computer systems -Excellent written and verbal communication skills

Job Description and Person Specification Job Title: CS Advisor Department: BJS Extra Reporting to: Manager _ Job Summary Act as a key point of contact for customers on the day of delivery and installation services, ensuring a smooth, professional, and customer-focused experience from start to finish. Provide clear communication, manage expectations, and coordinate effectively with internal teams to resolve issues quickly and maintain high levels of customer satisfaction. Main Duties Act as the main point of contact for customers on the day of delivery and installation services, providing timely updates and ensuring a seamless service experience. Respond to customer queries and complaints promptly, ensuring all issues are acknowledged, logged, and resolved within agreed timeframes. Maintain clear and consistent communication with customers throughout the delivery process to manage expectations effectively. Liaise with internal departments such as transport, warehouse, and operations to coordinate resolutions and ensure efficient delivery service. Update customer service databases, trackers, and CRM systems in real time with accurate and detailed information. Perform customer verification checks in line with company procedures to ensure data accuracy and security. Follow up on customer interactions to confirm issues have been resolved and service expectations have been met. Proactively escalate complex or unresolved issues to senior team members or management when required. Contribute to maintaining high levels of customer satisfaction through professional communication and effective problem-solving. Required Skills, Competencies and Experience Strong communication skills, both written and verbal Ability to remain calm and professional under pressure Excellent attention to detail and accuracy in record keeping Strong problem-solving and decision-making abilities Ability to multitask and manage workload in a fast-paced environment Strong teamwork and cross-departmental collaboration skills Customer-focused mindset with a commitment to service excellence

Parts Advisor – Wolverhampton Salary: £30,500 basic, dependent on brand experience + bonus Hours: 42 hours per week Monday to Friday: 8:00am – 5:00pm Saturday: 8:00am – 2:00pm on a rota Contract: Full Time, Permanent Location: Wolverhampton Salary & Benefits £30,500 basic salary, dependent on brand experience Additional bonus opportunity Structured pay scales with opportunities for progression Generous annual leave, increasing with length of service Enhanced maternity, adoption and paternity leave 24/7 access to GP and wellbeing services Eyecare vouchers Dental insurance options Critical illness and life assurance options Discounted gym memberships Retail, lifestyle, home and technology discounts Techscheme Travel insurance options Access to earned pay through a flexible pay service Manufacturer training and ongoing career development Clear opportunities to progress within a large automotive dealer environmentWhy Work for Us? This is an excellent opportunity to join one of the UK's leading automotive dealer groups, working within a busy, professional and well-established parts operation. You'll benefit from excellent manufacturer training, structured career progression and a comprehensive rewards package designed to support both your career and life outside of work. The business strongly believes in developing its people from within, providing ongoing brand and management training alongside opportunities to progress your automotive career. Parts Advisor RoleOctane Recruitment is currently recruiting for an experienced Parts Advisor to join a busy franchised dealership in Wolverhampton. This is an excellent opportunity for somebody with previous automotive parts experience who enjoys working in a fast-paced environment and providing a high level of service to both workshop and retail customers. Working alongside an established parts team, you will play an important role in ensuring the department runs efficiently, parts are supplied accurately and customers receive an excellent level of service. Parts Advisor Responsibilities Assist the Parts Manager with the day-to-day running of the department Supply parts efficiently to workshop technicians and retail customers Support vehicle health checks and identify required parts for workshop jobs Process customer and workshop parts orders accurately Ensure orders are processed within required timescales Receive incoming stock and ensure items are correctly located Maintain accurate stock levels and assist with stock control Process returns and ensure records remain up to date Identify and report stock discrepancies to the Parts Manager Answer incoming customer telephone enquiries Provide customers with accurate parts information and availability Maintain high levels of customer service throughout the department Complete administration accurately and within required deadlinesParts Advisor Requirements Previous experience working within an automotive Parts Advisor or similar parts-based role Main dealership or manufacturer experience would be advantageous Good understanding of automotive parts and workshop requirements Strong IT and computer system skills Excellent verbal and written communication Confident dealing with customers over the telephone and face-to-face Strong organisational skills and attention to detail Ability to work independently and as part of a busy team Professional, customer-focused approachThe successful Parts Advisor will be joining a friendly and professional team where customer service, accuracy and teamwork are key to the success of the department. If you are an experienced Parts Advisor looking for a new opportunity with excellent benefits, manufacturer training and genuine career progression, we would be keen to speak with you. To apply for this Parts Advisor position in Wolverhampton, please submit your CV or contact Octane Recruitment for more information. WOOJ Consultant: Billy Olivier Parts Advisor Octane Recruitment is a specialist Automotive / Motor Trade recruitment agency. We deal with all aspects of the motor trade so if you have experienced then we will be keen to have a chat; everything from Car Dealerships, HGV companies, Fleet companies, manufacturers & independent sites

Gap personnel are currently recruiting for the role of Customer Service Advisor, SN25. The global garden furniture manufacturer is just coming into peak, and us working in partnership are recruiting for additional 2 Customer Service Advisors. Deliver a friendly, professional and empathetic service a

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