Customer service advisor jobs in LeedsCreate job alerts

FJA are currently recruiting for an experienced HSQE Advisor on behalf our client in the Leeds area. You will be responsible for covering sites and offices across the Leeds and Yorkshire region, with ad hoc support required across other sites across the Manchester area if needed (absence / holiday cover etc) The HSQE Advisor plays a key role in ensuring the organisation’s Health, Safety, Quality, and Environmental (HSQE) Management Systems comply with the requirements of ISO 9001, ISO 14001, ISO 45001. The role involves analysing trends, incidents, and investigation outcomes to identify lessons learned and highlight any deficiencies within HSQE systems. You will recommend and support the implementation of effective solutions and industry best practices. Benefits in the role of HSQE Advisor: • Salary £45,000 plus car / car allowance, • 32 days holiday, Christmas shut down and extra holiday purchase scheme, • Attractive pension scheme, • Long service recognition and extra holiday accrual, • Healthcare cash plan, • The HSQE Advisor will provide professional guidance and support across all areas of HSQE, with both internal and external stakeholders, • The role also supports the implementation and continuous improvement of a behavioural-based safety programme across the business., • Conducting audits and inspections, applying specialist knowledge to identify strengths and areas for improvement, and ensuring that HSQE systems and control measures are consistently implemented and remain effective across operational teams., • The HSQE Advisor will contribute to performance improvement initiatives, support the development of processes and procedures, and assist in incident investigations by identifying root causes and recommending preventative actions., • Supporting site teams in fulfilling their HSQE responsibilities, • Delivering Toolbox Talks and Safety Briefings as required, • Assisting with Risk Assessments and Method Statements (RAMS), • Contributing to the preparation of monthly HSQE reports, • Participating in new starter inductions, • Providing HSQE input into tender submissions, • Liaising with regulatory bodies such as the HSE, Environment Agency, and local authorities Skills and Knowledge required for the HSQE Advisor role: • Sound working knowledge of ISO 9001, ISO 14001, and ISO 45001 standards, • NEBOSH Certificate in Construction Health & Safety (essential), • NEBOSH or ISEP Environmental qualification (desirable), • Membership of IOSH, • Understanding of the Construction (Design and Management) Regulations 2015, • Knowledge of Construction sector working practices or equivalent, • Strong written and verbal communication skills, • Ability to learn quickly and think adaptively, • Proven ability to build and maintain relationships at all organisational levels, • Capable of working under pressure, meeting tight deadlines, and adapting to change, • Strong commitment to delivering excellent customer service Due to the high volume of applications, we receive we are not always able to reply to all applications. If you haven't heard back from us within 2 weeks, then please accept that your application has been unsuccessful for the role we currently have advertised Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. Finlay Jude Associates Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers

At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication. We’re looking for a driven and consultative Senior Sales Executive to join our growing sales team. This role combines new business development with account management, focused on selling Klipboard’s integrated payment solutions, Klipboard Money. You will play a critical role in driving revenue by: • Working alongside our software sales team to sell Money to our prospects, • Working alongside our account managers to expand existing relationships by upselling Money This is a senior individual contributor role (not people management) and is ideal for someone who thrives in a solution-led sales environment and wants to help shape the future of embedded payments in ERP. Key Responsibilities: • Cross-Selling Strategy: Develop and execute a cross-sell strategy for embedded payments across your assigned accounts., • Client Engagement: Build strong relationships with key stakeholders to understand their business needs and position embedded payments as a value-add., • Sales Execution: Manage the full sales cycle from discovery to full ramp up for embedded payments opportunities within existing accounts., • Consultative Selling: Act as a trusted advisor, educating clients on the benefits of embedded payments and how it integrates with their current SaaS usage., • Market Feedback: Provide feedback to Product and Marketing teams to help refine messaging, features, and go-to-market strategies., • Customer Success Collaboration: Partner closely with the Customer Success team to ensure seamless transitions and long-term client satisfaction. Skills, Knowledge and Experience: • 7+ years of B2B sales experience, with a strong track record in SaaS, ERP, fintech, or B2B payments., • Proven success in both new business development and strategic account management., • Strong understanding of payment processing, embedded payments, or financial software within ERP environments., • Excellent communicator, comfortable engaging stakeholders at all levels including C-suite., • Highly self-motivated with the ability to work independently in a fast-paced, remote-first environment., • Familiarity with sales tools like Salesforce, HubSpot, or equivalent CRM platforms. Prior experience selling into wholesale, distribution, automotive, retail and rental sectors is highly advantageous. Company Info You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? Our sister brand La Prairie seeking a Beauty Advisor for their counter in Harvey Nichols - Leeds. As La Prairie Beauty Advisor working 3 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette. Main Accountabilities: • Make smart business decisions based on brand and business ambition, • Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs., • Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc, • Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale, • Create a deep connection with the client to understand their needs, build trust and long-lasting relationship, • Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times, • Engage clients and maintain relationships using La Prairie’s clienteling tools and systems, • Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client, • Ensure exceptional service through encouraging the application of products either on counter or within the cabin Qualifications: • Experience of providing high quality skincare treatments to clients, • Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients, • Strong retail experience, • Real passion for beauty and skincare with an affinity for luxury, always striving for excellence, • Strong business acumen to drive sales and go beyond business objectives, • Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service, • Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions. In return, La Prairie offers: • A good salary with a new competitive commission scheme, • 33 holiday days (including bank holidays) pro-rated based on working days, • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • Gratis of new launches, • Contributory pension scheme – 5% employer contribution, • Employee referral bonuses

Why Join This Opportunity? • Strategic account ownership role within a fast‑scaling MSP, • Work with established customers and grow long‑term value, • Strong internal support from pre‑sales, SOC and delivery teams, • Clear progression as the business continues to scale, • Broad, modern technology portfolio across cloud, security and connectivity The Role As a Senior Account Manager, you’ll take ownership of a portfolio of strategic customers, acting as a trusted advisor and driving account growth across managed services, cyber security and cloud solutions. Key Responsibilities • Own and develop a portfolio of key customer relationships, • Lead QBRs, service reviews and account planning, • Identify and deliver upsell and cross‑sell opportunities, • Drive adoption of solutions across cyber, cloud and connectivity, • Manage renewals, pricing and multi‑year agreements, • Collaborate with pre‑sales and technical teams to close opportunities, • Deliver consistent commercial performance across your accounts What We’re Looking For Essential • Strong account management experience within MSP, cyber or IT services, • Proven ability to grow revenue within existing accounts, • Consultative, outcome‑focused sales approach, • Experience with XDR, SIEM, SD‑WAN, Azure or Microsoft 365, • Background in PE‑backed or fast‑growth environments Apply today to join a growing technology business where account management is truly valued and rewarded.

Graduate Recruitment Consultant Leeds – Office Based Competitive Salary + Uncapped Commission (Up to 30%) Consult is a bold and energetic recruitment consultancy operating across healthcare and scientific markets globally. We partner with ambitious organisations to identify exceptional talent that drives outstanding commercial performance. Our specialist knowledge of the markets we serve allows us to match people based on culture and long-term potential, not just experience on paper. As an independent business, we pride ourselves on being flexible, customer-focused, and committed to delivering real value to both clients and candidates. The Opportunity We’re looking for ambitious and driven individuals to join our Leeds team as an Entry Level Recruitment Consultant. This is a fantastic opportunity for graduates, sales professionals, or individuals early in their careers who want to build a rewarding career in recruitment with strong earning potential and clear progression. You’ll learn how to run your own recruitment desk like a mini business, developing both commercial and people skills while building relationships with professionals across international markets. As a Recruitment Consultant, you will: • Source and engage high-quality candidates, • Conduct candidate interviews and assessments, • Build strong relationships with clients and candidates, • Identify new business opportunities and support business development, • Manage recruitment processes from start to finish, • Develop expertise within specialist healthcare and scientific markets Training & Development You’ll be supported by a structured onboarding programme, ongoing coaching, and a highly experienced team dedicated to helping you succeed. You’ll gain hands-on experience in: • Talent sourcing, • Interviewing and candidate assessment, • Client engagement and relationship building, • Business development, • Running and managing your own recruitment desk You’ll thrive in this role if you: • Have a strong work ethic and ambitious mindset, • Enjoy speaking to people and building relationships, • Are financially motivated, • Take initiative and stay positive under pressure, • Want genuine career progression and development We believe in rewarding hard work and supporting our team with great benefits: • 25 days annual leave in year one (increasing with service) Ability to purchase up to 5 additional days leave, • Gifted birthday leave, • Extended Christmas leave, • Free breakfast and fresh fruit in the office, • Company trips and team incentives, • £1,000 internal referral scheme, • Wellbeing gifts that increase annually, • Quarterly financial advisor sessions, • Cycle to Work scheme, • Simplyhealth cash plan, • Presidents Club for top performers Why Join Consult? • Build a specialist career in global healthcare and scientific recruitment, • Earn uncapped commission with a top-tier structure, • Join a high-performing, supportive team, • Receive training, mentorship, and fast career progression If you’re looking for a career where your effort directly impacts your success and earning potential, we’d love to hear from you, send your application across to

Technical Success Manager - Cisco products, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to be a key figurehead between a leading provider of IT services and solutions and their Cisco customers? Do you want to grow your career, within a company that provides real opportunities to develop on both a personal and technical level? Opportunity to join an epic business as a Cisco Technical Success Manager within a key team where you will work with many different parts of the team to assist clients in maximising their use of Cisco products and services. As the Cisco Technical (not hands-on) Customer Success Manager, you will be part of the specialist team that guides clients on their adoption strategy and consumption, this include current and future helping them to better understand their Cisco landscape and how to improve their understanding and usage to be of maximum benefit to them. Anyone with an exceptional understanding of the Cisco 360 Partner Program would be a great fit for this role. A full working knowledge of Cisco Products, their usage, application, and best adoption practices is essential. You are expected to hold your own in technical conversations with customers, giving advice or enlisting further technical resource where required. You will be working on a Hybrid basis, with (flexible 1-3) 2 days a week in an office, Leeds, Birmingham, Manchester, or Buckinghamshire as well as some travel to visit clients and Cisco's head office. Key Skills: • Strong understanding of Cisco products and solutions to enable you to support customers with their adoption of products and services, • Great knowledge of Cisco360, • Be highly self-motivated and goal-orientated, • Confidence to work in a customer-facing capacity, • Strong organisational skills, • Customer relationship management/rapport building, • Become a trusted advisor to customers and the glue between customers/internal teams, • Strong understanding of Cisco technologies and the elements of an End-to-End service., • Ability to engage with customers, educate them on tech, best practices, and advice on new areas where value can be added., • Experience in Senior-level IT Management and leadership within a Cisco environment, • Ability to inspire, lead and give guidance to technical and non-technical teams in IT operational environments., • Strong customer-facing experience., • Pipeline management - tracking customer projects, progress reports, and feedback, • Identifying and passing on expansion opportunities to Specialists and Account Managers

Our talented Data & AI team is made up of globally recognized experts - and there's room for more analytical and ambitious data professionals. If you're passionate about helping clients transform their business with the latest AI and data technologies, let's talk. Take your skills to a new level and launch a career where you can truly do what matters. As an Solution Architect within our Data & AI Practice, you'll leverage a client-centric approach to understand our client’s challenges and opportunities to deliver solutions and services that make transformative change and deliver high value business outcomes. You'll engage in solutioning and support on the most strategic opportunities, intervene in high-risk complex deliveries, and contribute to shape the strategic direction using Agentic AI, automation, AI engineering, data platforms, reporting and self-serve analytics.. Avanade is the 7 times Databricks global partner of the year, we deliver over 4000 Microsoft data platform projects annually and deliver more Azure Databricks than any other Databricks partner. Key Responsibilities: • As an architect assigned to a client project, you will typically work closely with delivery teams and client stakeholders to provide technical leadership, shape deals and propositions, drive architectural decisions, create plans and roadmaps, and produce design artifacts., • Play a key role in Avanade's sales process by creating solutions that innovate, inspire and are win new business. You’ll have responsibility for shaping the high-level design, estimates, and contractual details for client proposals in collaboration with other subject matter experts in the business., • As a senior member of the Avanade technical community, you will provide coaching and mentoring to motivate and inspire more junior colleagues from within your team and across the organization., • Have the ability to translate complex technical concepts and solutions and present them in easy to understand language and value based outcomes, to senior business stakeholders, technology leaders and internal sales teams., • Engage in early conversations with clients and/or sales team and support origination and deal qualification, requirements capture and solutioning, recommending best practices and approaches to achieve optimal outcomes, building strong relationship with clients to become the trusted advisor. Prepare and represent the solution in Deal Reviews and play an active role in client presentations, and negotiations with key client buyers., • Work collaboratively with the wider Data & AI leadership to shape our current and future offerings, accelerators, and background IP to support go to market activities., • Lead the development of intelligent data platform projects, building strategic capabilities for our clients. Integrating data from many systems, transforming through lakehouse architectures and making available for reporting, AI and conversational analytics. Requirements for the role - • Awareness of channels to market and how to work in a Databricks and Microsoft eco-system to ensure Customer Success., • High energy intent to help clients understand the fast moving data industry, product and service evolution., • Experience working with stakeholders to create technical visions, high-level architectures, and delivery roadmaps for large programs of work that involve the latest data & AI concepts particularly focused on scaling data use across enterprises., • Capability in creating design artifacts and presenting them for approval at architectural forums attended by multi-disciplined stakeholders from engineering to senior ("C level") client executives., • In-depth understanding of modern Data & AI capabilities such as; structured and unstructured data analysis, streaming data, IoT, AI, GenAI and related topical analytics fields., • Comfortable actively engaging and leading sales and business development opportunities with clients., • Hold Databricks certifications, ideally the Databricks Champion or be able to demonstrate equivalent knowledge and experience. About Avanade - Avanade is the leading provider of innovative digital, cloud, and advisory services, industry solutions, and design-led experiences across the Microsoft ecosystem. The company was founded 25 years ago as a joint venture between Accenture and Microsoft. Back then, digital transformation, automation, and AI weren’t mainstream topics—Microsoft was primarily known for Office 365. But Avanade evolved with the times and is now the number one transformation leader within the Microsoft ecosystem. We have a team of 61,000 professionals in 26 countries. We’re a truly global company with a strong local presence— what I like to call “GLOCAL”: making global impacts on a local level.

Czech & German OR Czech & Polish Customer Service Representative - (Hybrid, mostly remote) Location: Cambridge (Remote and 1 x per month in the Office) Salary: £25,000 per year Client Profile: Origin Multilingual is proud to announce, we are searching for a Czech & German OR Czech & Polish Speaking Customer Service Advisor to join an industry leader in the healthcare industry. This opportunity is offered on a full time basis. Key Purpose The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers. You will be in charge of adding value to each customer. Key Responsibilities: • Answering calls from existing and new customers, • Proactively dealing with all queries relating to the business, • Taking orders and bookings via external and internal calls, • Managing email queries, • A professional approach with the ability to build rapport with each customer, • Demonstrating extensive knowledge on all product ranges, • Facilitating calls from B2B and B2C Personal Specification The successful candidate for the position, will have the following competences: • Previous experience in a similar role (preferred but not essential), • Customer service experience (preferred but not essential), • Self-motivated, with a ‘can do’ attitude, • Attention to detail with high level of communication skills is essential, • Czech & German OR Czech & Polish Fluent, • Computer literacy, • A passion to deliver the highest quality for our client’s customers Shift pattern: • Monday to Friday; 08:00-16:15 Additional benefits: • Contributory pension scheme of up to 6%, • Opportunity to buy & sell holiday, • Gym membership discounts, • Contributory hospital and health cash plan, • Cycle2Work scheme, • Eye care vouchers, • Free monthly nutritional and personal care products, • Life assurance, • Discounts at leading brands and retailers

🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

Surgical Patient Advisor Location - Leeds (Potential split role with Newcastle) Hours of Work - Full Time and Part Time opportunities available The Harley Medical Group has been a leading provider in cosmetic surgery treatments in the UK for over 35 years. Now part of Lorena Cosmetics Holdings SPV Limited, a market leader in healthcare services, we continue to provide a comprehensive range of procedures, including breast augmentation, rhinoplasty, eyelid blepharoplasty and abdominoplasty. Committed to excellence, we combine medical expertise with personalized care to achieve exceptional results. Our team of highly skilled surgeons, doctors, and nurses operate under the highest standards of professionalism and patient safety. Regulated by the Care Quality Commission (CQC) in England, we prioritize safety, quality, and confidence in every treatment we deliver. With a legacy built on trust and impactful results, we are committed to enhancing lives through our medical expertise, precision and innovation in cosmetic procedures. Due to expansion in our services, The Harley Medical group have an exciting new opportunities for Patient Coordinators to support in the scheduling of patients for cosmetic procedures. Job duties: Maintain high standards of professionalism, customer care and product knowledge within the Clinic. Strive to meet and exceed the expectations of our patients. Ensure that the patient journey is smooth and efficient and that all patients receive a high level of customer service. Ensure that at all times the Clinic is presentable and maintains the highest standards of cleanliness, promoting the professional and clinical image of The Harley Medical Group. Influence and advise potential patients on the most suitable and appropriate solution for their needs. Communicate with your manager to ensure effective running of clinic and surgery days. We want to hear from candidates with: A minimum of 1 year experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment. Team player, with a positive can-do attitude. Passionate about giving great customer service. Experience of working to sales targets and be happy to get involved with promotional activity. In return, we can offer: • Salary from £28,000 plus bonus, • State of the art, modern working environments, • 33 days annual leave, • Discounts on procedures and products, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • Pension scheme

Why Join This Opportunity? • Strategic account ownership role within a fast‑scaling MSP, • Work with established customers and grow long‑term value, • Strong internal support from pre‑sales, SOC and delivery teams, • Clear progression as the business continues to scale, • Broad, modern technology portfolio across cloud, security and connectivity The Role As a Senior Account Manager, you’ll take ownership of a portfolio of strategic customers, acting as a trusted advisor and driving account growth across managed services, cyber security and cloud solutions. Key Responsibilities • Own and develop a portfolio of key customer relationships, • Lead QBRs, service reviews and account planning, • Identify and deliver upsell and cross‑sell opportunities, • Drive adoption of solutions across cyber, cloud and connectivity, • Manage renewals, pricing and multi‑year agreements, • Collaborate with pre‑sales and technical teams to close opportunities, • Deliver consistent commercial performance across your accounts What We’re Looking For Essential • Strong account management experience within MSP, cyber or IT services, • Proven ability to grow revenue within existing accounts, • Consultative, outcome‑focused sales approach, • Experience with XDR, SIEM, SD‑WAN, Azure or Microsoft 365, • Background in PE‑backed or fast‑growth environments Apply today to join a growing technology business where account management is truly valued and rewarded.

Knights has always done things differently; in 2012, we were the first organisation of our type in the UK legal sector to attract private equity investment. The success of our model was reflected in very attractive growth over the following 6 years and since our listing on the AIM market in June 2018, we have reported year on year growth. Our business model and culture remain a clear differentiator from many legal services businesses enabling us to recruit individuals who wish to work in a modern professional services business. With nearly 1700 colleagues across over 30 locations and our strong organic growth, combined with several high-quality recent acquisitions means we are now a more diversified business with strengthened positions as a premium law firm in our key target markets. We have the team and financial resources in place to deliver our organic and acquisitive growth strategy as we scale up to be the leading legal and professional services business outside London. Integrar is a specialist division of Knights which specialises in delivering remortgage services for lending institutions and intermediaries such as banks, building societies, mortgage brokers, estate agents and financial advisors. Our teams provide a fast and efficient service without compromising on a quality and the personal touch. This role will oversee and manage a team of remortgage caseworkers and assistants, providing effective line management as well as coaching and supporting the team to deliver effectively. Some of the responsibilities are outlined below. DUTIES & RESPONSIBILITIES • Motivate and lead the team to ensure that an excellent service is delivered to borrowers and lenders. This will include assessing priorities, organising work schedules and directing resources according to business need., • Be an integral part of our performance management processes such as undertaking probationary reviews., • Investigate performance management concerns, working with senior managers where appropriate to ensure that they are addressed., • Provide coaching and mentoring support to others., • Assist with the recruitment process, which may include helping identify colleagues for promotion to the remortgage team as well as short-listing and interviewing external candidates for vacancies., • Identify and support on-going training and development requirements., • Assist with the teams caseloads if necessary when team members are absent to ensure workloads are managed effectively, • Where necessary liaise with the client and borrower and other external parties, • Liaise closely with the Quality and Technical Advisor on technical and customer service issues where necessary., • Provide management information and reporting on all aspects of remortgage activity., • Attend all appropriate internal and external events, seminars and conferences. SKILLS, QUALIFICATIONS AND EXPERIENCE REQUIRED • Comprehensive experience and knowledge of the Remortgage process developed within a current or previous Remortgage role., • Sufficient experience and credibility to motivate, coach and manage others., • Proven communicator with excellent interpersonal and negotiation skills., • Commercially astute with a proven ability to think and act strategically., • Committed to delivering excellence., • High professional and personal standards., • Ability to drive a number of projects and initiatives simultaneously., • Focused on results and target driven, with a track record in supporting business growth., • Ability to handle pressure and work to tight deadlines., • Excellent presentation skills (both written and oral)., • Proficient IT skill, experience of case management systems would be an advantage.

🌟 Technical Services Manager – Cloud & Infrastructure (Hybrid) Department: Managed Services Reports To: Services Director We’re looking for a highly experienced Technical Services Manager with deep Azure cloud expertise to lead and inspire our Infrastructure Team while acting as a trusted technical advisor for our customer. This role is ideal for someone passionate about cloud-first strategy, Azure migration, managed cloud services, and continuous service improvement within a modern managed services environment. This position plays a critical role in helping our customer transition, optimise, and operate Azure-based platforms, ensuring stability, security, and long-term value from cloud investments. 🔑 Key Responsibilities • Provide leadership and governance for the 2nd/3rd Line Infrastructure & Cloud Team, ensuring strong performance, capability development, and engagement., • Act as a senior escalation point for complex infrastructure and Azure cloud-related incidents, ensuring rapid and effective resolution., • Own and drive Azure cloud services, including IaaS, PaaS, and hybrid environments, within a managed services framework., • Lead and support Azure migration initiatives, including assessment, planning, execution, and post-migration optimisation., • Drive service improvement through cloud optimisation, cost management (FinOps), automation, and modernisation initiatives., • Ensure all infrastructure and Azure cloud services are secure, resilient, compliant, and aligned to customer strategy., • Build strong relationships with the customer’s IT leadership, acting as their trusted advisor on Azure cloud strategy, roadmaps, and future-state architecture., • Oversee SLA/OLA performance for infrastructure and Azure managed services, ensuring KPIs and contractual commitments are met., • Support and mentor team members, fostering deep Azure capability, technical excellence, and career growth., • Ensure compliance with policies, regulatory requirements, and ISO standards (ISO 27001, ISO 9001)., • Collaborate with Service Delivery, Transition, and Technical Account Management to ensure smooth onboarding of cloud services and migrations into BAU support., • Own the technical and cloud relationship with the customer for Infrastructure and Azure Managed Services., • Provide expert input into Azure architecture, landing zones, governance, and cloud operating models., • Shape cloud roadmaps, transformation programmes, and future-state designs aligned to business outcomes., • Champion cloud best practices, including automation (IaC), resilience, security-by-design, and scalability., • Participate in Change Approval Boards (CAB), risk assessments, and cloud governance forums., • Oversee proactive monitoring, patching, capacity management, backup, DR, and vulnerability remediation across Azure and hybrid environments., • Represent our managed service business with professionalism, clearly demonstrating ongoing cloud value, optimisation, and innovation., • Proven leadership experience within an Infrastructure, Cloud, or Technical Services environment., • Strong Azure cloud expertise is essential, including:, • Azure IaaS/PaaS, • Azure networking, security, and identity, • Azure migration strategies and tooling, • Hybrid and multi-cloud environments, • Azure managed services and operational best practices, • Strong technical background with the ability to advise on complex cloud and infrastructure solutions., • Experience acting as a trusted advisor to senior stakeholders on cloud strategy and transformation., • Passionate about cloud modernisation, service improvement, automation, and cost optimisation. We’re proud to be an equal opportunity, Disability Confident employer. At Ultima, we celebrate our differences and strive to build an environment where everyone feels respected, valued, and able to succeed. Not sure you meet every single requirement? People from underrepresented groups may be less likely to apply unless they meet every qualification. At Ultima, we’re committed to building a diverse and inclusive workplace, so even if your experience doesn’t align perfectly, we encourage you to apply. You might be exactly who we’re looking for. Apply now, or reach out to our Talent team if you have any questions — we’re always happy to chat about how we can make work, work for you.

Role Title: Customer Enquiries Handler.Hybrid, predominantly remote – must be commutable to Leeds.ALL KPMG UK CONTRACTORS MUST RESIDE AND HAVE PROOF OF RIGHTS TO WORK IN THE UK).This role will form part of our General Enquiries team within the Motor Finance remediation programme.This team are the

Job Title: Customer Service Advisor.Job Type: Full-Time, Permanent - Monday to Friday 9am-5.HRGO Recruitment are currently working with a well-established and growing organisation within the financial services sector, who are looking to appoint an experienced a Customer Service Advisor to join their

Michael Page have registered a new exciting Permanent Debt Customer Service Advisor Position to work for a reputable organisation within the Energy Sector!.This would be an exceptional opportunity for someone experienced with customer services looking for that next in their career and to join a vibr

This position is not suitable for international students due to visa restrictions.

As a Customer Experience Advisor you will be the first point of call for existing customers supporting with a variety of queries regarding their products and services. Previous contact centre/customer service experience. Michael Page have partnered with a reputable Financial Services Business in cen

Huntswood has a great new opportunity for Customer Service Sales Advisors, with proven experience of working in a similar role.This role is fully working from home.There will be shift work between the hours of 8am - 6pm, and one Saturday in every three.Months initially, with possible extension.The r

We have several ongoing temporary roles for our well-known client based in Morley.If you are experienced in customer service - call centre, hospitality, retail, or any customer facing role then this role may be for you!.This is a Hybrid role after training with just 2 days a week in the office.Shift

Job Reference: 468 Job Title: Payroll & Pensions Advisor Job Location: Gateway House Full-time/Part-time: Full-time Employee Weekly Hours: 37.00 Salary: 32, ,784.00 Closing Date: 31/05/2026 De Montfort University (DMU) is an ambitious, globally-minded institution with a strong focus on delivering an excellent student and staff experience. We are seeking aPayroll & Pensions Advisor to join our People Services team. This role is responsible for ensuring the accurate and timely preparation of payroll data in advance of monthly processing, alongside supporting the delivery of a high-quality, compliant payroll and pensions service. You will act as a key escalation point for complex payroll and pensions queries, provide expert advice to colleagues and stakeholders, and support the administration of multiple pension schemes. The role also contributes to service development, system improvements (including SAP), and continuous improvement initiatives across the University. The Role We have both a permanent and a 12-month fixed-term opportunity available. Please indicate your preferred contract type during the application process or within your application. Ideal Candidate You will have a professional payroll qualification (CIPP) or significant recent experience within a payroll environment, alongside strong knowledge of payroll processes across the employee lifecycle. You will demonstrate experience of working with pension schemes such as TPS, LGPS, USS or UCRSS, and be confident using integrated HR and payroll systems (e.g. SAP, iTrent, Oracle). With advanced Excel skills and excellent attention to detail, you will be able to manage multiple priorities and meet strict deadlines. You will also bring strong communication and interpersonal skills, with the ability to explain complex information clearly and provide a high standard of customer service to a diverse range of stakeholders. Key Responsibilities • Coordinate and review monthly payroll data to ensure accuracy and compliance, • Resolve complex payroll and pensions queries and act as an escalation point, • Administer pension schemes (TPS, LGPS, USS, UCRSS) in line with regulatory requirements, • Maintain data accuracy and confidentiality at all times, • Produce payroll and pensions reports as required, • Support SAP system testing, upgrades, and process improvements, • Contribute to team development through training and knowledge sharing, • Support payroll processing through to BACS submission when required At DMU, we are committed to creating a diverse and inclusive environment where all staff are treated with dignity and respect. We welcome applications from all backgrounds and communities, and we are proud to be an employer that values equality, diversity and inclusion. We are also committed to sustainability and expect all staff to contribute to our environmental objectives. Additional Information • The post holder will be expected to maintain up-to-date knowledge of payroll legislation and best practice Please submit your application via our online recruitment system. For further details about the role, please refer to the Job Description and Person Specification which can be accessed___. Applications close 31 May 2026, with interviews expecting to take place w/c 8 June. For any additional questions, please reach out to Ella Parker ( ). De Montfort University is committed to providing a working and learning environment that enriches lives, supports individuals to reach their full potential, and where everyone is treated with dignity and respect. As an educator and shaper of society, the university aims to role model positive behaviors both within the university and to reflect the diversity of the wider community. As such we welcome applications from all potential candidates. For general enquiries, please contact

A flexible opportunity that works around you whether youre looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UKs leading provider of window furnishings solutions with an annual turnover of £250m. Were still enjoying strong growth and looking for more Advisors to join our team. As an Installer you will visit customers in their homes to measure and install a fantastic range of products, including shutters. Our team of Design Consultants will process the order and take payment so you can focus on offering great customer service. If this is unlike anything youve done before thats ok – most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support. Some of our installers have experience in construction or trades such as joiners, carpenters, and window or kitchen fitters. Your strong desire to learn and our award winning training will help you succeed. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions – all from the comfort of your armchair with zero commitment! Work for yourself, not by yourself : the benefits of your own local business, within a model that removes the worries: Were experts in advertising so you wont worry about finding customers Have the confidence that over 70% of customers go on to purchase from their Hillarys Advisor You can focus on outstanding Service, ensuring your customers buy, and come back time and again Flexible hours to suit your lifestyle: manage your own diary and the time you want to commit Theres a reason that so many Hillarys Advisors are successful. Were just as committed as you to the partnership – that starts with a comprehensive package: Training-for-life, local business support, a plan thats built around you, and all the things youll need to ensure a professional approach and finish from day one: All the professional and practical Training youll ever need as you start and develop your business. Comprehensive Sales Toolkit including complete Product samples, Tablet and software Full Installation Toolkit, including all measuring equipment, and tools (including power tools) A professional image – Hillarys branded clothing, and personalised business cards & leaflets This is wrapped into a one-off investment of just £2995 and weve even got flexible ways to pay to help spread the investment. This is unquestionably the most simple and effective way to access the UKs best opportunity. On top of the points above, youll need to hold a valid UK driving licence to get to customers locally. To find out more complete the application form online, join one of our 45-minute Discovery sessions and learn about how good a fit Hillarys could be for you?

We are seeking an experienced and proactive Employee Relations Advisor to deliver a high-quality, customer-focused HR advisory service across the employee lifecycle. This role will support managers and employees on a wide range of employee relations matters while contributing to HR projects, organis

JMG Group is a private equity-backed insurance business headquartered in Leeds, with a strong UK-wide presence. As a top 30 broker, were rapidly growing through acquisitions, placing £350m+ Gross Written Premium annually. Our market reputation is built on customer excellence, driven by our people, systems, and processes. Our Claims team are predominantly based in our Guiseley Head Office, supporting our UK wide businesses with undertaking the case management of insurance claims made by our clients. We now have a fantastic opportunity for an entry level Claims Advisor and we are looking for someone who is highly organised, confident on the phone, and eager to learn. Youll play a vital role in supporting our clients through the claims process gathering information, liaising with insurers, and ensuring claims are handled efficiently and with care. Full training will be provided, along with clear pathways for career progression within a supportive and professional environment. The opportunity: The role requires the provision of excellent customer service in line with FCA and Company guidelines. The Claims Handler will form part of a professional team which requires the appropriate behaviours to be displayed at all times to ensure the success of the Claims Function. This particular role will support our Motor Claims team. Key areas of responsibility include: • Responsibility for ...

Trainee Sales Customer Advisor (Business to Business) Volkswagen Commercial Vehicles Salary- £26,500, for the 1st 6 months changing to £20,000 + Commission thereafter. Location: Leeds, West Yorkshire Start date: 8th June 2026 Are youpassionateabout customer service, achieving goals and building relationships? Do you enjoy working in a fast-paced environment, with a highly motivated team and where every day is different? Would you like to be rewarded by your own development and a team achievement? This could be just the opportunity for you! We are looking for Trainee Sales Customer Advisors to join us on our industry leading development programme, designed to transition you successfully into a Sales Customer Advisor role, within ourCommercial Vehicle division. Alongside your customer-centric attitude, you will also have a passion for the vehicles you are selling, and you will convey that enthusiasm and knowledge every time you interact with a customer. You will sell within the Business to Business and Business to consumer market. If you are a strong business-to-business / sales p...

We are seeking an experienced and proactive Employee Relations Advisor to deliver a high-quality, customer-focused HR advisory service across the employee lifecycle. This role will support managers and employees on a wide range of employee relations matters while contributing to HR projects, organis

Technical Support Advisor – Leeds Onsite Job Type: Full Time Salary: £27,000 – £35,000 + Bonus Our client is a growing UK SME in the technical product sector, supplying to trade professionals across the UK. Due to continued growth, they're looking to add a Technical Support Advisor to their team, someone who can confidently support installers and customers with product setup, troubleshooting and technical advice. This is an ideal opportunity for someone with hands-on experience in security, CCTV or similar systems who enjoys solving problems and working directly with customers. What's on offer: • Company performance bonus, • 28 days holiday (including bank holidays), • Company pension scheme, • Free on-site parking, • 3+ years' experience in a technical, customer-facing role, ideally within a busy customer service environment, • Strong working knowledge of electronic or security products (non-IT), access control and CCTV systems (IP-based preferred), • Proven ability to diagnose, fault-find and resolve technical issues, providing clear, step-by-step guidance to customers and technical experts, • Experience with installation processes, wiring principles, commissioning, and on-site s...

A leading automotive service provider in Leeds is seeking a Customer Relations Advisor to expertly handle customer complaints.

Michael Page have registered a new exciting Permanent Debt Customer Service Advisor Position to work for a reputable organisation within the Energy Sector!. As a Debt Customer Service Advisor you will be having consultative conversations with businesses to enable to help and support with any arrears

Michael Page have registered a new exciting Permanent Debt Customer Service Advisor Position to work for a reputable organisation within the Energy Sector!. As a Debt Customer Service Advisor you will be having consultative conversations with businesses to enable to help and support with any arrears

Are you passionate about helping others and building strong relationships? We're looking for a friendly and enthusiastic Customer Service Advisor to join or clients’ team in LS13.As a vital member of a customer service team, you'll play a crucial role in ensuring your customers have a positive and

A flexible work schedule is offered, including a 9-day fortnight, along with benefits such as annual salary, superannuation, bonus incentives, and discounts.

An automotive service provider in Leeds is seeking a committed Parts Advisor to enhance customer satisfaction through effective communication and support. The role involves handling parts requests, maintaining the stock room, and ensuring high service levels.

The role involves assisting customers with savings products, handling inquiries, and completing administrative tasks. Candidates should have experience in delivering exceptional customer service, strong attention to detail, and confidence in using Microsoft 365 tools. In return, we offer benefits in

Yorkshire Pie Company is looking for a Debt Customer Service Advisor to join their growing team in Leeds.

Inside Housing Management in Leeds is hiring a Customer Experience Advisor to provide exceptional service as the first point of contact for customers.

A global health services organization is seeking a passionate Customer Service Advisor in Leeds.You will be responsible for providing compassionate support to vulnerable service users, handling a high volume of calls, emails, and live chats.The role requires excellent communication skills and the ab

The People Advisor will play a pivotal role in supporting the People Strategy, delivering a proactive, customer focused HR service to managers and employees across the cyber division. From advising managers on performance, absence, disciplinary and wellbeing matters to supporting engagement initiati

Join us and help customers find the right tools for their needs. Travis Perkins plc is looking for a Tool Hire Customer Assistant in Leeds, United Kingdom. In this role, you will assist customers in finding and renting tools, explain rental terms, and maintain safety standards.

A leading credit reference agency in the UK is seeking a Customer Relations Advisor to manage consumer complaints and enhance customer service.

French Speaking Sales & Customer Service Executive – Leeds (Office-based) – 30,000 + Bonus, Full-time Permanent. We are seeking a French Speaking Sales & Customer Service Executive to join a growing and dynamic team based in Leeds. Identify sales opportunities and promote products/services to ma

We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. As a Customer Service Advisor in our contact centre, you will play a crucial

This role could suit someone working as a Parts Customer Service Advisor, Parts Person, Parts Specialist, Parts Sales Specialist or Parts Trade Counter Sales Person or a Farmer or ex‑Farmer wanting to move into a parts role within a busy Agri dealership where he/she can use their knowledge to assi

Join us as a Customer Advisor and become the voice that shapes every customer’s experience.If you thrive on helping people, solving problems, and turning everyday interactions into memorable moments, this is your opportunity to make a real impact.Engage with customers via phone, email, and chat to

JCT600 Ltd is hiring a Sales Customer Advisor in Leeds.The role demands a results-oriented individual with a passion for sales and exceptional customer service skills.You'll engage with customers, present vehicle features confidently, and exceed sales targets in a fast-paced environment.Offering a c

A leading global provider of legal services is seeking a Customer Service Advisor - Collections to join their dynamic team in Leeds. This role involves managing a caseload in a fast-paced collections environment, requiring excellent communication and customer service skills.

The Environment Agency is committed to creating a better place for people and wildlife and as a Customer Service Advisor within the Environment Agency’s Incident Communication Service you will be joining a friendly diverse team working together to protect and improve the environment. If you&rs

Looking for a fast-paced role in the motor factor? Become a Parts Advisor at Seacroft and support the team driving The Power to Supply, making us the customers’ natural choice. What We Offer: • Competitive salary (DOE), • Monthly & yearly sales bonuses, • Monthly & yearly incentives, • 20 days holiday + bank holidays (increasing with service), • Use of a company van to commute to & from work may be available (subject to managers discretion) What You’ll Do: • Serve customers on the front counter and handle inbound calls, • Build strong relationships with retail and trade customers, • Promote offers and maximise sales opportunities, • Ensure accurate ordering to minimise returns, • Support warehouse duties when required What We’re Looking For: • Experience as a Parts Advisor or within the motor trade (preferred), • Good knowledge of cars or willingness to learn, • Sales-driven with excellent customer service skills, • Strong communication and organisation in a fast-paced environment Knowledge of the local areas and customer base would be a distinct advantage. Please note: We reserve the right to close this job advert early if the position is filled or we receive a high volume of applications. Apply as soon as possible to avoid missing out. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that ‘natural choice’. Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations