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For over 30 years, Version 1 has been a leading Oracle partner specializing in Enterprise Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems. Combining deep domain expertise with end-to-end delivery and managed services, we support some of the UK and Ireland’s largest organisations in driving business value through Oracle technology. • Top-tier Oracle partner across Database, Platform, ERP, and Managed Services, • 37 UKOUG awards over the last 3 years, • 13 awards - UK Oracle User Group (UKOUG) Community Awards 2026 (4 Gold, 5 Silver, 4 Bronze), • Certified Great Place to Work, • Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding €347m/£302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services – and one of the fastest-growing digital consultancies in Europe. Senior Oracle Service Delivery Manager Would you like the opportunity to further develop your expertise across Oracle Cloud EBS, ERP, HCM, EPM and Oracle SaaS Managed Services? How would you like to join an award-winning Oracle Partner with over 700 dedicated Oracle consultants across the UK, Ireland, US, Australia, India, and Slovenia, delivering transformational Finance, HR, and Supply Chain solutions to some of the world's leading organisations? At Version 1, we are seeking an experienced Oracle SaaS Service Delivery Manager to join our growing Enterprise Applications Practice. As a trusted advisor to our customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth. This is a highly rewarding role offering the opportunity to work with cutting-edge Oracle Cloud technologies, engage with senior stakeholders, and support customers across multiple industries on their digital transformation journeys. As an Oracle Service Delivery Manager, you will: • Report directly to the Head of Service Delivery., • Own the end-to-end delivery of Oracle Cloud Managed Services across EBS, ERP, HCM, EPM and related SaaS applications., • Act as the primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved., • Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation., • Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities, and improvement initiatives., • Manage customer escalations, major incidents, service risks, and business-critical issues through to successful resolution., • Drive Continual Service Improvement (CSI) initiatives, identifying opportunities to enhance service quality, efficiency, and customer value., • Provide governance and oversight for Oracle SaaS support teams, technical leads, functional consultants, and service delivery resources., • Ensure effective capacity planning, resource management, and forecasting of service costs, revenues, and operational demand., • Collaborate with Oracle practice leadership to define and execute service delivery strategies aligned to customer and business goals., • Monitor and report on key service metrics, customer satisfaction scores, utilisation, profitability, and operational performance., • Identify opportunities for service expansion, optimisation projects, cloud enhancements, and additional consulting engagements within existing accounts., • Ensure compliance with ITIL best practices, ISO 20000 standards, and Version 1 service governance frameworks., • Support service transition activities for new Oracle Cloud implementations moving into managed services., • Promote knowledge sharing, operational excellence, and business continuity across service delivery teams., • Balance and optimise the three pillars of service success:, • Customer Satisfaction, • Employee Engagement, • Commercial Performance & Profitability, • Consistently high customer satisfaction and retention rates., • Successful delivery of Oracle Cloud Managed Services within agreed SLAs and KPIs., • Proactive identification and execution of service improvement opportunities., • Strong commercial performance through effective customer growth and service expansion., • High performing, engaged, and collaborative delivery teams., • Trusted advisor relationships with customer stakeholders and business leaders., • Proven experience delivering customer-first outcomes within ERP transformation and managed services environments., • Strong leadership skills with the ability to inspire, motivate, and develop high-performing teams., • Commercially astute with experience identifying and driving revenue growth opportunities., • Experience supporting bids, proposals, and service delivery engagements., • Strong analytical and problem-solving capabilities., • Confident challenging assumptions and asking the right questions to drive better outcomes., • Curious mindset with a commitment to continuous learning and improvement., • Experience working within structured, process-driven delivery environments., • Resource management experience including performance management, workload allocation, team development, and knowledge management., • Expertise in financial forecasting, including team costs, gross profit, recurring revenue, and project revenue forecasting., • Strong understanding of software configuration and release management practices., • Excellent verbal, written, and stakeholder communication skills., • Self-starter with a proactive approach to problem-solving, collaboration, and escalation management when required., • Join a global Oracle practice of 700+ specialists, supported by 500+ certified professionals across the Oracle ecosystem., • Work on large-scale, multi-pillar Oracle Cloud transformation programmes for some of the UK's most recognised organisations., • Collaborate with a high-performing, market-leading Oracle team renowned for delivering complex enterprise transformation projects., • Be part of an organisation that provides end-to-end Oracle services, including consulting and advisory, implementation, integration, cloud infrastructure, and managed services., • Leverage our deep Oracle Cloud Infrastructure (OCI) expertise to deliver scalable, secure, and high-performing cloud solutions for enterprise clients., • Accelerate your career through our Strength in Balance and leadership development programmes, supported by quarterly Pathways career reviews., • Benefit from a substantial training and certification budget, helping you stay at the forefront of Oracle technologies and industry best practices., • Enjoy meaningful recognition through our Annual Excellence Awards, Call-Out recognition platform, and quarterly profit-share scheme., • Influence testing strategy, delivery quality, and business outcomes across some of the UK's most significant ERP transformation programmes., • Work with prestigious clients, including organisations such as the Bank of England and Birmingham City Council., • Take advantage of our flexible hybrid working model, combining remote delivery with occasional client or hub-based collaboration., • Access enhanced wellbeing and family support through our maternity, paternity, and Moments that Matter policies., • Be part of a purpose-driven culture with opportunities to contribute to ESG, CSR, DEI, volunteering, and community initiatives that create a positive social impact. At Version 1, you'll combine industry-leading Oracle expertise, meaningful career progression, and the opportunity to deliver transformational outcomes for some of the world's most recognised organisations. • Quarterly performance-related profit share, • Hybrid / Remote working flexibility, • Pension, private healthcare, life assurance cover, • Certified Great Place to Work for 10+ years running This is hybrid based with occasional travel to your nearest base office. Krish Bharadwaj, Global Talent Acquisition – Enterprise Applications (Oracle Cloud - ERP, HCM, EPM, EBS) We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers Please note: We have an Internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly! #J-18808-Ljbffr

Job Description Job Title: Customer Care Advisor Reports To: Supervisor / Operations Manager Location: Jennymount Industrial Park, Belfast, BT15 3HN Pay Rate: 13.77 Per Hour, PAYE Contract Duration - 21 sep - 31 dec 2026 General Overview The Production Planner is responsible for the effective scheduling and administration of works within the Regeneration Services team. This role is critical in ensuring that the workflow of engineers is optimised, client deadlines are met, and all scheduling activities align with the company’s quality standards. The Production Planner plays a key role in managing variations, coordinating follow-up appointments with tenants, clients and operatives, and maintaining high administrative accuracy to enhance operational efficiency and client satisfaction. Key Accountabilities Scheduling and Workflow Management • Efficiently schedule appointments using the relevant planning/response system, ensuring that all tasks are allocated and completed within client timescales. Client and KPI Management • Work closely with clients to meet their specific requirements while ensuring that all Key Performance Indicators (KPIs) are achieved consistently. Routing and Efficiency • Develop and maintain productive and efficient work routes for engineers, optimising their time and resources to meet project deadlines. Variation Processing and Follow-Up • Handle project variations, ensuring that these are processed promptly and that necessary follow-up appointments are arranged in a timely manner. Administrative Support • Administer invoices, conduct customer satisfaction surveys, and maintain accurate records in line with company procedures. Stakeholder Coordination • Liaise with client counterparts, operatives, supervisors and customers to ensure smooth project operations and communication. Quality and Standards Compliance • Adhere to and promote company quality standards, procedures and processes in all aspects of work. Property and Workspace Management • Maintain company property, ensuring that work areas are clean and tidy and that all health and safety guidelines are followed. Training and Support • Assist in the training and onboarding of new starters as required, ensuring they understand their role and responsibilities. Other Duties • Undertake any other reasonable management request. Impact The Production Planner has a demonstrable impact on the company’s operational efficiency and client satisfaction. By managing the scheduling and administrative processes effectively, the Production Planner ensures that projects run smoothly and that engineers are able to work productively. This role is crucial in maintaining the company’s reputation for reliability and quality service, directly influencing the success of regeneration services and client relationships. Complexity The role of Production Planner involves handling complex scheduling challenges, addressing client-specific requirements, and resolving administrative discrepancies. The job requires strong problem-solving skills to manage conflicts and ensure that all processes adhere to company standards. The ability to coordinate multiple tasks simultaneously and think critically about workflow optimisation is essential. More complex or strategic issues, particularly those involving significant deviations from standard procedures, are typically escalated to higher management for resolution. Qualifications and Required Experience Essential • Excellent organisational skills with the ability to manage multiple tasks and priorities effectively., • Professional attitude and approach to work, maintaining a high standard of conduct at all times., • Competence in operating MS Office software, particularly Excel and Word., • Previous experience in an administrative role, preferably within a similar industry., • Strong communication skills with the ability to effectively communicate and coordinate via telephone. Desirable • Experience working within partnership arrangements, particularly in the context of responsive repairs contracts., • Understanding of local government operations and familiarity with Registered Social Landlords (RSLs)., • Knowledge of appointment processes and systems used in construction or regeneration services.

Join Kainos and Shape the FutureAt Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:The Talent Acquisition team at Kainos are responsible for end-to-end delivery aligned to hiring demands. Based in locations across UK &I, Europe and North America, the team focus on direct sourcing channels to create a best in class candidate experience, in the most cost-effective way.As a Talent Acquisition Partner (Senior Associate) , you will work closely with team members to manage the attraction and acquisition of high calibre talent. Providing best in class candidate experience and acting as a brand ambassador for recruitment at Kainos internally and externally.Your key responsibilities will include:Delivering against recruitment delivery plans – you will support the recruitment delivery plan aligned to commercial priorities and workforce plans. This includes understanding delivery demands against each location aligned to the Capabilities you support. Working with your Lead, your team and your stakeholders you will understand how to execute these hiring strategies for Permanent experienced hires.Ensuring best in class execution – you will strive to deliver a best-in-class candidate experience for candidates at Kainos, in line with global process, Kainos values and our governance framework.Managing costs – you will ensure delivery is on time and in the most cost-effective manner. You will manage recruitment through a ‘direct first' approach and if required, manage pipelines through supplier relationships in a timely manner.Reporting, Management Information (MI) and analytics – you will use MI and reporting to have data driven discussions with key stakeholders and ensure the recruitment process is managed in line with key SLA's. You will identify any blockers or escalations around scheduling are visible and escalated to avoid impact on time to hire.Driving brand awareness strategies to impact talent pipeline – in line with overall delivery demand, you will plan brand awareness strategies to leverage Talent Attraction and ensure talent pooling and candidate engagement/CRM are consistently being employed in the right way. Acting as a brand ambassador and role model for Kainos recruitment both internally and externally. You will have an active personal brand profile on social channels and be a regular contributor of best practice techniques and knowledge sharing.Tooling – using in house tooling and ATS platforms you will also keep abreast of innovations in tooling across the market. You will continuously improve your knowledge of key tooling techniques such as LinkedIn, bullion searching etc to ensure you are accessing the widest pools of talent available, in the quickest time.Working as a team - you will actively participate in team wide knowledge sharing of best practice and sharing market intel around market trends and talent with colleagues and stakeholders. You will help support on team wide projects and wider People projects as required. You will be the trusted strategic advisor for Talent Acquisition to your aligned capabilities.Minimum (essential) requirements: ?Educated to degree level.Experienced IT recruiter from an inhouse Talent Acquisition team or a technical lead recruiter within an agency.Exceptional organisational and communication skills with an ability to communicate and present effectively to stakeholders and groups of different levels of seniority.Ability to manage sourcing strategies and manage external suppliers as required.Confident using MI to drive data driven commercial discussions with stakeholders and meeting KPI's set for recruitment delivery.A proactive team player with strong customer service and problem-solving skills.An appetite for supporting continuous improvement opportunities in end to end processes to benefit operational efficiency and best practice.Experience of supporting the delivery of a Talent Acquisition strategy in a fast- paced environment.Commercial acumen and knowledge of market trends and talent sourcing strategies.Advanced knowledge of Recruitment tooling systems and ATS systems such as LinkedIn, Bullion search techniques and in the use of MS Office suite of software.A proven ability to work independently and within a team, including working in a multi-disciplinary function.Embracing our differencesAt Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.TPBN1_UKTJ

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs. You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them. Wher

hackajob is partnering directly with Kainos to hire for this role. Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. Main purpose of the role & responsibilities in the business As a Consultant in the Workday Product Business Unit at Kainos, you will be the primary technical point of contact for our Partners and a recognised Pay Transparency Analyzer (PTA) expert, ensuring our Partners are equipped, informed and supported to succeed with Kainos PTA. You will own the technical relationship with Partners, manage the documentation and enablement materials they rely on, and act as the bridge between our Partners and Kainos' Services, Support and Product Development teams. This is a role with a clear growth path. As you build deep product and Partner expertise, the role will evolve towards a Customer Value Manager (CVM) remit - becoming a trusted advisor who drives PTA adoption, customer satisfaction, growth and retention. We are looking for someone who combines genuine technical depth with strong relationship-building skills and the commercial curiosity to grow into a value-management role over time. Some travel will be expected. Your responsibilities Initial focus - Partner technical enablement PTA expertise - Act as a subject-matter expert in Pay Transparency Analyzer (PTA), providing authoritative technical guidance and first-hand product knowledge to our Partners and internal teams. Partner technical contact - Be the direct, day-to-day technical point of contact for Partners, answering queries, troubleshooting and ensuring Partners have what they need to deliver successfully with Kainos PTA. Documentation ownership - Own, maintain and continually improve the documentation, training materials, user guides and sales enablement materials provided to Partners, ensuring content is accurate, current and fit for purpose. Onboarding and tenant setup - Support the onboarding of new customers and Partners, contributing to operational frameworks, technology deployment and Workday tenant setup for PTA. Bridging the gap - Be the liaison between Partners and all Kainos PTA functions - Services, Support and Product Development - ensuring a seamless Partner experience and proactively surfacing and resolving any issues. Maintain effective communication channels with Workday across all aspects of Pay Transparency, including support, releases and outages. Issue management - Manage escalations and work closely with technical support teams to resolve platform-related issues swiftly, maintaining open communication and timely responses. Customer/Partner advocate - Channel Partner feedback into Kainos' Product and Development teams to improve the Kainos PTA offering, advocating for Partner needs in roadmap planning and enhancements. As the role evolves - Customer Value Management Proactive Customer Success and Value Management - Build and maintain strong, long-term relationships with key stakeholders, including HR and IT teams. Conduct regular check-ins and proactively manage a portfolio of customers to drive long-term success and value from Kainos PTA, identifying where value is not being realised and taking corrective action with internal teams. Workday Roadmap - Develop a clear understanding of each customer's Workday roadmap and link key events on it to how Kainos PTA can help them realise maximum value with minimal risk. Adoption and Value Management - Work with customers to define success metrics and track the realisation of value, monitoring adoption and ensuring value is recognised and communicated to key stakeholders. Value Planning - Create Value Plans, including Strategic Business Objectives and associated OKRs, and keep these up to date in the relevant Customer Value dashboards. Retention - Support Customer Success teams in retaining product subscriptions across your customer base, proactively identifying retention risks and leading recovery plans in collaboration with other Kainos functions. CRM management - Accurately report on customer status using PTA Health and Customer Status indicators in our chosen toolset. Growth partnership - Work closely with an aligned Account Director or Account Manager to identify upsell and cross-sell opportunities based on customer needs and usage patterns. What we are looking for Essential Workday HCM certified. Consulting experience, with a track record of delivering for clients in a professional services or technology environment. Strong technical aptitude with hands-on Pay Transparency Analyzer (PTA) experience, or the demonstrable ability to become a PTA expert quickly. Experience of Workday implementations, including deployment, configuration and tenant setup. Ability to translate customer needs into operational solutions, and to lead or contribute to cross-functional workstreams that drive alignment with external partners such as Workday. Experience in a technical, customer- or partner-facing role within a technology environment, with a track record of building trust and delivering excellent service. Experience creating and maintaining clear technical documentation and enablement materials. Great networking and relationship-building skills, internally and externally, with the ability to communicate effectively from SME/Functional Analyst through to senior stakeholders. Experience in an agile, tech-focused or Cloud SaaS environment. Ability to operate in a fast-moving environment that is constantly adapting to change. Desirable / developing Experience of Workday Advanced Compensation and reporting. Prior Customer Value Manager, Customer Success or account-management experience, or a clear ambition to grow into a value-management role. Commercial acumen, with awareness of both opportunity and risk identification. Ability to understand Large Enterprise clients and map key stakeholders and processes related to our products and services. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. JBRP1_UKTJ

Locations: • Craigavon – 5 days onsite, • Belfast – Hybrid (3 days in office, 2 days remote), • Contract: Permanent, • Work Eligibility: Full right to work in the UK is essential (no sponsorship available) A leading technology and network services provider is seeking two Senior Network Engineers to support the delivery, optimisation and support of advanced network solutions across a diverse customer base. One role is based permanently onsite in Craigavon within the Southern Health Trust environment and requires a valid CCNP certification. The second role is based at the Belfast office with hybrid working (3 days onsite). Both positions operate as senior technical authorities, ensuring robust, secure and high‑performing network infrastructure while providing exceptional customer engagement and technical leadership. The Senior Network Engineer is responsible for delivering high‑quality network engineering services, driving continual improvement, and acting as a trusted subject‑matter expert. The role includes implementing complex network solutions, resolving advanced technical issues, advising customers on best practice, mentoring colleagues and contributing to ongoing product and service improvement. These roles require strong hands‑on experience across Cisco technologies (LAN, WAN, WLAN, SDA, SNA, ISE, DNAC, ACI) and ideally exposure to Fortinet solutions (FortiGate, FortiSwitch, FortiWireless, FortiSASE). • Act as a trusted technical advisor to customers across enterprise and public‑sector environments., • Develop and maintain an in‑depth understanding of customer environments to support solution design and delivery., • Review proposed solutions and provide expert technical guidance., • Build, implement and support network and security solutions aligned to industry best practices., • Prepare and execute detailed test plans and manage change control procedures., • Optimise network performance and ensure availability of critical services., • Produce high‑quality design, documentation and implementation materials., • Evaluate emerging technologies to enhance service offerings., • Implement robust security controls and ensure compliance with relevant standards., • Identify opportunities to improve processes, tooling and service efficiency., • Collaborate with internal teams, vendors and partners on emerging solutions., • Participate in an on‑call rota providing 24/7 support coverage., • Communicate effectively with customer stakeholders, both verbally and in writing., • Maintain relevant vendor certifications and pursue continuous professional development., • Mentor and support junior team members., • Valid CCNP (mandatory for Craigavon role) or strong equivalent hands‑on experience., • Strong expertise in Cisco technologies including LAN, WAN, WLAN, SDA, SNA, ISE, DNAC, ACI., • Practical experience with Fortinet technologies (FCA, FCP, FCCS, FCX) or equivalent., • Experience with WAN solutions: MPLS, Internet, L2VPNs, access technologies., • Strong knowledge of cybersecurity technologies: Firewalls, IPS, UTM/UTP, SASE, ZTNA, Cloud Security., • At least 5+ years as a Senior Network Engineer or 8+ years as a Network Engineer in enterprise/government environments., • Strong documentation capability using Visio, Excel and Word., • Excellent communication and stakeholder engagement skills., • Proven ability to work independently and resolve complex technical issues., • Strong commercial and industry awareness., • Ability to achieve and maintain professional certifications., • Cisco Wireless accreditations (ENWLSD / ENWLSI)., • Fortinet Professional or Expert certifications., • Experience with automation (Python, Ansible)., • Public cloud networking experience (Azure, AWS, GCP)., • SD‑WAN or other software‑defined technologies., • Experience with carrier‑grade management tools., • Experience supporting MPLS environments., • Technical quality and reliability of delivered solutions., • Customer satisfaction and strength of technical relationships., • Quality of designs and documentation., • Timely and accurate delivery of project work., • Contribution to innovation and service improvement., • Effective collaboration and mentoring., • Compliance with security and industry standards., • Results Focus, • Customer Focus, • Teamwork, • Interpersonal Skills Associate Full‑time Information Technology #J-18808-Ljbffr

Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best

Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best

Brook Street (UK) Ltd is currently working on behalf of our security client in Belfast who are currently seeking Customer Service Operators to work in their Arc Room in the East Belfast Airport Road location.They are seeking candidates who want to have a career and just not a job! This role is suite

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct action

We're here to shake things up, to make energy better for our customers and the planet. Cutting through the jargon and helping customers understand their bills, meters, and tariffs without the headache. No endless transfers or passing the buck – you'll handle queries from start to finish, including

Join us as a Customer Service Advisor Well look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times Youll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best f

Join us as a Customer Service Advisor We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work

Provide proactive and reactive customer service in a financial contact center, educating customers on banking options and ensuring positive experiences.

Customer Service Advisor role focusing on billing inquiries, requiring strong communication and problem-solving skills to assist customers over the phone.

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you.If so, you have the transferrable skills to succeed

Provide proactive and reactive customer service in a financial contact center, educating customers on banking options and ensuring positive experiences.

Provide proactive and reactive customer service in a financial contact center, educating customers on banking options and ensuring positive experiences.

Customer Service Advisor role in Belfast, offering a hybrid work model. Responsibilities include customer support, financial reviews, and process completion.

We are looking for exceptional Customer Service Advisors to provide the best customer support experience. Identify and implement process improvements in immediate area of work responsibility in order to improve output and customer service. Excellent customer service skills with an excellent telephon

Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.Loking for a role where your work truly matters?.Join the UK's largest telecommunications provider, trusted for over.This is more than a customer service

Provide proactive and reactive customer service in a financial contact center, educating customers on banking options and ensuring positive experiences.

French Speaking Inbound Customer Service Advisor.The opportunity to work with an award-winning team who are at the pinnacle of their industry.Incredibly friendly team working environment.Training and Development opportunities.Great progression opportunities!.MTrec Commercial are proudly supporting o

This is a full time permanent position offering an annual basic salary of upto £27,000 + attractive company benefits.

Get notified about new Customer Service Advisor jobs in Dundonald, Northern Ireland, United Kingdom. Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced

For our client, a leading company in UK, we are looking for Customer Service Representative.Salary Range: £20,000 - £50,000 per annum + Bonus - Depending on experience.Location: Northern Ireland, United Kingdom.You have a commercial or comparable basic education.You are flexible, service-oriented

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.Save on commuting costs with only 2 days in the office each week once you have

Part-Time Working Pattern (20 hours per week): Monday: 09:30 – 13:45 Tuesday: 09:30 – 13:45 Wednesday: Off Thursday: 09:30 – 13:45 Friday: 09:30 – 13:45 Saturday: Off Sunday: 09:30 – 13:45 *Please note that after successful completion of an assessment an interview via teams will take place

Act as the primary contact for individuals in urgent situations, providing critical support for emergency calls and directory inquiries.Requires clear communication, critical thinking, and fast typing skills.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from Nov 2026 Location: Belfast City Centre Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history Part-Time Hours Available We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am – 5:30pm. Part-Time Working Pattern (20 hours per week): Monday: 09:30 – 13:45 Tuesday: 09:30 – 13:45 Wednesday: Off Thursday: 09:30 – 13:45 Friday: 09:30 – 13:45 Saturday: Off Sunday: 09:30 – 13:45 Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work – Savings Discounts / Free Online Classes Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank’s way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We’re also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. #priority

Looking for a permanent Customer Service role in Belfast? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? HYBRID working options - save on commuting costs with only 2 day’s in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We’re committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Details Start date: 11th Jan 2027 Location: Belfast City Centre Shifts: Part time - 20hrs per week - Monday: 09:30 – 13:45, Tuesday: 09:30 – 13:45, Wednesday: Off, Thursday: 09:30 – 13:45, Friday: 09:30 – 13:45, Saturday: Off, Sunday: 09:30 – 13:45 Training: Part‑time training for 6 weeks Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work – Savings Discounts / Free Online Classes Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank’s way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We’re also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application

We are seeking Customer Service Sales Advisor to join our team. Provide exceptional, professional service to both internal and external customers. INDLP Skills: sales customer service attention to detail.

Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best

Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best

Customer Service Advisor | S1 | Business Banking | Edinburgh | 12 Month FTC. Use your knowledge to talk to customers about the range of products and services TSB can provide to help business customers achieve money confidence. Customer Service Advisor - Account opening specialist.

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to e

Live for great customer service. We're here to shake things up, to make energy better for our customers and the planet. Cutting through the jargon and helping customers understand their bills, meters, and tariffs without the headache.

As a German Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the German speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a pr

Join us as a Customer Service Advisor We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work

Provide first-line IT support and excellent customer service via phone, email, and chat.

Seeking a fluent Turkish speaking Customer Service Advisor for a remote/hybrid role in Newcastle. Responsibilities include handling inbound calls, administrative tasks, and resolving customer queries for Turkish-based clients via phone and email.

Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. If you'