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Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. At Barclays, we’re not just offering you a role—we’re offering you a career. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellen

They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. At Barclays, we’re not just offering you a ro

They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. At Barclays, we’re not just offering you a ro

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. At Barclays, we’re not just offering you a role—we’re offering you a career. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellen

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. At Barclays, we’re not just offering you a role—we’re offering you a career. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellen

Temporary Customer Service Advisor | Birkenhead | Immediate start | 3 months.I'm seeking a confident and organised Customer Service Advisor to join a busy transport coordination team on a temporary basis for up to 3 months.This is a fantastic opportunity for someone with strong communication skills

Liverpool per year, otherwise Remote working.Mon-Fri, shifts between 7:00 am-6:00 pm.We are looking for a motivated and personable.German-speaking Customer Service Advisor.In this role, you'll deliver outstanding customer experiences across multiple channels, acting as a trusted advisor while suppor

This is an exciting time to be joining CMS as we continue with our ambitious programme of service modernisation. As Head of Service for Enforcement, you will have a critical role alongside four colleagues in providing strategic leadership with accountability for all aspects of service delivery, people plans and embedding significant change including digitalisation and demand deduction. The successful candidate will be responsible for the following key tasks: • Providing inspirational and resourceful leadership to a large team of up to 1,000 colleagues, across several locations through direct line management of Senior Operational Leaders (Grade 7s), in a complex, fast paced operational environment to deliver a quality service. This will include workforce planning, resource deployment, capability plans and all aspects of performance management to meet service level requirements., • Leading through a period of accelerated change for the organisation and have an influential role in shaping the strategic direction, communicated to colleagues through our CMS Story enabling a digital transformation programme that delivers increased efficiency and service improvements and supporting the design and implementation of a new operating model aligning CMS with the DWP 2030 Strategy ambitions., • Demonstrating visible leadership through a commitment to people engagement and driving cultural change by empowering others to develop, you will be expected to continue establishing a culture of continuous improvement through remote line management across multiple sites., • As this role covers various locations across the UK, you will be expected to commit to frequent travel and overnight stays., • Lead accountability for the Enforcement service line with an expectation that in time you will be able to use this when responding to questions from ministers, parliament, Freedom of Information requests, external stakeholders and customer representation groups. The role includes managed outsourced partnerships with external suppliers. You will also have responsibility for the Financial Investigations Unit, CMSs first line of defence against mis-representation of income and fraud. You will set expectations and role model best practice cutting across the Operational Delivery, Debt and Counter-Fraud professions., • You will report to the Deputy Director and form part of their Senior Leadership Team. You will also be part of the wider CMS Operational Leadership Team (G6+) with regular interaction with your Head of Service counterparts, Deputy Directors, Director, Minister and business partners including Policy, Service Delivery Optimisation, Digital and Human Resource.Person specification Your personal statement will be assessed against the following essential criteria. Please ensure you providespecific, evidence-based examplesthat clearly demonstrate how you meet each one. Candidates should be able to demonstrate: • Inspirational and resourceful leadership with a proven track record of leading large multi-site teams with over 150+ colleagues in a service centre (multi-channel) environment, making a strong personal impact, demonstrating resilience to deliver against key performance measures, timeously and accurately driving excellent customer service (Lead Criteria)., • Ability to identify, interpret and analyse Management Information (MI), and other data to identify variation, risks and address performance concern and drive improvement., • Excellent communication skills with proven experience and ability to influence and motivate people at all levels and communicate to high standard with ministers, senior leaders and colleagues., • Confidence managing a wide variety of stakeholder relationships including with ministers, senior leaders, colleagues, trade union, policy, digital, human resources and external customer representation groups to enable successful outcomes., • Ability to understand and lead transformational change including channel shift, moving demand into digital services, driving faster and better enforcement outcomes for customers. Inspiring and obtaining commitment from colleagues by encouraging discussion, innovation, and ideas in support of CMS priorities and DWP 2030 strategy., • Experience of leading on the operational delivery of legal enforcement processes including engagement with courts, debt enforcement agents, financial and fraud related investigations.Behaviours We'll assess you against these behaviours during the selection process: • Leadership, • Managing a Quality Service, • Changing and Improving, • Making Effective Decisions Benefits Alongside your salary of 75,026, Department for Work and Pensions contributes 21,735 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. New entrants are expected to join on the minimum of the pay band. Working for DWP will include benefits such as learning and development tailored to your role, an environment with flexible working options, a culture encouraging inclusion and diversity. Annual Leave 23 days annual leave rising with service to 30 days, plus public holidays. Flexi Time Access to flexible working hours scheme will be available. Hybrid Working This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Working Hours The Departments contracted working hours are: • Monday to Friday:07:45 to 20:00, • Forfull-time employees, this is37 net hours per week(equivalent to42 gross hours, including meal breaks). See the Candidate Pack for more of the benefits available to as a Civil Servant. Things you need to know Eligibility Visa Sponsorship For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Location Applicants should only apply for roles where theycan reasonably commute to and from their selected home office location daily. Please note that for candidates requesting to work in Newcastle, this role will be based at Benton Park View from November 2025, and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. As part of the application process, you will be asked to submit a CV and 1250-word Personal Statement. Important Information Regarding Anonymisation When completing your application form, CV and personal statement you must remove any personal details that could be used to identify you. This includes name and contact details which might usually appear on a CV or personal statement. Failure to do so will result in your application being withdrawn. Personal Statement Write an evidence-based statement demonstrating your suitability for the role, reflecting on the essential criteriaoutlined in the Job Description. Your evidence-based statement should be no longer than 1250 words. Avoid generalised claims focus instead on specific examples that highlight your achievements. For each example, explain the context, the challenges you faced, the actions you took, and the outcomes you achieved. Sift The sift panel will assess your evidence-based statement to evaluate your experience, skills, and knowledge against the essential criteria outlined in the job advert. To progress to the next stage of the application process, you must provide clear and sufficient evidence demonstrating how you meet these criteria. If we receive a high volume of applications, an initial sift may be conducted using the lead criterion: Inspirational and resourceful leadership with a proven track record of leading large multi-site teams with over 150+ colleagues in a service centre (multi-channel) environment, making a strong personal impact, demonstrating resilience to deliver against key performance measures, timeously and accurately driving excellent customer service. CV Your CV is for reference/context only and is not scored, put the main content of your evidence and skills in your personal statement. Interview The interview will assess yourbehaviours and strengths. For the purposes of the selection process, the Lead Behaviour will be Leadership. As part of the interview process, you will be asked to deliver a 5-minute presentation. To allow time for preparation, the presentation topic will be provided in advance of your interview. Your interview will be conducted by video (MS Teams). See the Personal Statement Guidance and Candidate Pack attachments for full details of the application and selection process. Approximate campaign timeline: Sift Period: w/c 5th January 2026 Interviews: w/c 26th January 2026 Sometimes we might decide to invite all candidates straight to interview without assessing the written application evidence, therefore sift and interview dates are subject to change. Provisional Offer of Employment If you receive a provisional offer of employment, please note that the pre-employment checking process can take up to8 weeksfor external candidates. (Refer to the candidate pack for details regarding the required documentation.) In some cases, aconditional offermay be made. This means you could begin your role before all checks are completed. However, if any of the outstanding checks are unsuccessful, your employment may be terminated. Further Information At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. Find out more about working for DWP on the DWP Careers Hub . Reserve List A reserve list may be held for a period of 3 months from which further appointments can be made. If you are placed on a reserve list but we cannot immediately offer you a post, please note: • If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health). If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. Reasonable Adjustments We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Integrity, plagiarism, Civil Service Principles and the use of Artificial Intelligence (AI) The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Examples of plagiarism can include: • Presenting the work, ideas and experience of others as your own Disclosure and Barring Service and Internal Fraud Database Checks In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. If successful and transferring from another Government Department, a criminal record check will be carried out. Important New entrants are expected to join on the minimum of the pay band. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks. Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWPs Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions. Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Simon Foster Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: . If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. Attachments 438816 - Candidate Pack Opens in new window (pdf, 1078kB) Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB) DWP Terms and Conditions January 2024 Opens in new window (docx, 23kB) Personal Statement Guidance Opens in new window (docx, 52kB)

DWP is looking to fill two Arrears & Enforcement Process & Change Lead role at Senior Executive Officer (SEO) grade. We are looking for someone who is proactive, flexible and versatile and who will help us deliver excellent customer service, make sound decisions, implement change and lead others. Operations leaders are accountable for creating an environment to support the flexible effective personalised delivery of customer services, quality and performance across teams. They provide leadership and effective use of resource to ensure performance targets and customer objectives are met. They will drive people engagement, setting high standards for people leadership throughout the business, inspiring colleagues through periods of change, communicating and embedding change, whilst transforming performance. Key Tasks include, but are not limited to: • Leading on business change activity within Arrears & Enforcement (A&E), identifying, developing, and implementing positive changes to benefit customers, caseworkers and performance, • Working with stakeholders to shape change and ensure A&E strategic priorities are reflected in Modernisation activity, • Supporting Modernisation leads to fully scope change, assessing and mitigating business impact to best land and embed change with our colleagues, • Working closely with Design and Digital stakeholders to prioritise changes to CMS 2012, ensuring the right stakeholders are involved at all stages, • Assuring, assessing and quantifying benefits realised from business changes, liaising with stakeholders and providing executive briefing, • Communicating change initiatives across A&E, establishing specific areas of responsibility and agreeing way forward with Senior Leadership Team (SLT) through chairing senior leader calls on a regular basis, • Responsibility for leading Firelighters across CMS, ensuring timely communications, personal accountability, support and upskilling are providedPerson specification This is what you will be assessed against, and should align your personal statement to.Your evidence will be assessed against the following essential criteria. You must ensure you provide specific examples to demonstrate these criteria in your personal statement. Candidates will be able to demonstrate the following: Essential • You can drive performance and service improvement, have a passion for leading and driving change; you demonstrate resilience to overcome difficulties by taking ownership for resolving issues (Lead Criteria), • You have excellent people and communication skills with the ability to build strong relationships with external stakeholders, colleagues and Senior Leaders, • You have excellent planning and organisational skills, managing multiple and multi-faceted activities simultaneously, • You have experience of identifying and driving forward process improvements to improve service for colleagues & customers, • You have experience of delivering to challenging deadlines in a fast-moving environment, • You have experience of leading calls with senior audiences and negotiating to achieve outcomes, • You can understand and engage with change and inspire the buy-in from colleagues, encouraging discussion, initiative, and ideas in support of the long term DWP vision, • You have experience of identifying opportunities to continuously improve, • You can effectively monitor performance, have sound analytical skills, and the ability to effectively interpret and use management information to deliver against performance objectives while maintaining quality, • You have strong written communication with experience of executive briefing, • You have an expert working knowledge of Child Maintenance System and working across a multi-channel environmentBehaviours We'll assess you against these behaviours during the selection process: • Changing and Improving, • Leadership, • Communicating and Influencing, • Seeing the Big Picture Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Working for DWP will include benefits such as learning and development tailored to your role, an environment with flexible working options, a culture encouraging inclusion and diversity. Annual Leave 23 days annual leave rising with service to 30 days, plus public holidays. Flexi Time Access to flexible working hours scheme will be available. Hybrid Working This role may be suitable for hybrid working, which is where an employeeworks part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend aminimum of 60%of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Working Hours The Departments contracted working hours are: • Monday to Friday:07:45 to 20:00, • Forfull-time employees, this is37 net hours per week(equivalent to42 gross hours, including meal breaks). See the Candidate Pack for more of the benefits available to as a Civil Servant. Things you need to know Eligibility Visa Sponsorship For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Please note that these vacancies are not currently eligible for new applications for Visa Sponsorship on the Skilled Worker route, for any candidates who do not currently have permission to be in the UK as a Skilled Worker where they were sponsored before 4 April 2024, even if relying on tradeable points (including the new entrant tradeable points option) as they are not included in the published Immigration Salary List. This information is offered as guidance only, and we recommend that applicants seek specialist advice on their eligibility for Visa Sponsorship (if applicable) when considering whether to apply for any role. Location Applicants should only apply for roles where theycan reasonably commute to and from their selected home office location daily. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. As part of the application process, you will be asked to submit a CV and 1250 word Personal Statement. Important Information Regarding Anonymisation When completing your application form, CV and personal statement you must remove any personal details that could be used to identify you. This includes name and contact details which might usually appear on a CV or personal statement. Failure to do so will result in your application being withdrawn. Personal Statement Write an evidence-based statement demonstrating your suitability for the role, reflecting on the essential criteriaoutlined in the Job Description. Your evidence-based statement should be no longer than 1250 words. Avoid generalised claims focus instead on specific examples that highlight your achievements. For each example, explain the context, the challenges you faced, the actions you took, and the outcomes you achieved. Sift The sift panel will assess your evidence-based statement to evaluate your experience, skills, and knowledge against the essential criteria outlined in the job advert. To progress to the next stage of the application process, you must provide clear and sufficient evidence demonstrating how you meet these criteria. If we receive a high volume of applications, an initialsiftmay be conducted using the lead criterion 'You can drive performance and service improvement, have a passion for leading and driving change; you demonstrate resilience to overcome difficulties by taking ownership for resolving issues'. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview. CV Your CV is for reference/context only and isnot scored, put the main content of your evidence and skills in your personal statement. Interview The interview will assess yourbehaviours and strengths. For the purposes of the selection process, the Lead Behaviour will be Changing and Improving. Your interview will be conducted by video (MS Teams). See the Personal Statement Guidance and Candidate Pack attachments for full details of the application and selection process. Approximate campaign timeline: Sift Period: 9 - 17 December 2025 Interviews: 12 - 16 January 2026 Sometimes we might decide to invite all candidates straight to interview without assessing the written application evidence, therefore sift and interview dates are subject to change. Further Information At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. Find out more about working for DWP on the DWP Careers Hub . Reserve List A reserve list may be held for a period of 3months from which further appointments can be made. If you are placed on a reserve list but we cannot immediately offer you a post, please note: • If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health). If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. Reasonable Adjustments We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Integrity, plagiarism, Civil Service Principles and the use of Artificial Intelligence (AI) The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Examples of plagiarism can include: • Presenting the work, ideas and experience of others as your own Disclosure and Barring Service and Internal Fraud Database Checks In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. If successful and transferring from another Government Department, a criminal record check will be carried out. Important New entrants are expected to join on the minimum of the pay band. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks. Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWPs Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions. Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Angela Marsh Davies Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: . If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. Attachments Candidate Pack - 436731 Opens in new window (pdf, 1238kB) Personal Statement Guidance Opens in new window (docx, 51kB) DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB)

Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial OperationsIf you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.Based in Speke, Liverpool (on sit

Experience in customer service, order management, or operations (pharma or medical device preferred).

CUSTOMER SERVICE ADVISOR | LIVERPOOL | SPORTSWEAR | LADIES & MENSWEAR BRAND | £25,500. CUSTOMER SERVICE ADVISOR KEY RESPONSIBILITIES:. CUSTOMER SERVICE ADVISOR BENEFITS:.

Salary: £25,652 + Bonus + Excellent Benefits Sales Advisor - Moreton - Plumb Centre So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the salary of £25,652 salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Sales Advisor based in our Moreton branch you’ll be responsible for: * Serving customers on the trade counter by understanding their specific needs and providing product recommendations * Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude * Booking stock in and putting it away in the designated location * Proactively contacting customers to build relationships and drive branch growth, particularly focusing on those with reduced or inactive spending. This is a full time permanent role working 40 hours per week, Monday to Friday. Weekend working required 1 in 3 Saturdays paid as overtime 8am-12pm. And here’s what we’d like you to have: * Prior customer service or sales experience. * Willingness to learn, with a positive and enthusiastic attitude and a strong work ethic. * Confidence in engaging with customers both face-to-face and over the phone. * A confident, proactive approach to sales—promoting products, quoting accurately, and building customer relationships over the phone. * Driving license desirable to cover drivers annual leave We look forward to receiving your application! #ACHS100

Salary: £25,652 + Bonus + Excellent Benefits Sales Advisor - Moreton - Plumb Centre So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the salary of £25,652 salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Sales Advisor based in our Moreton branch you’ll be responsible for: * Serving customers on the trade counter by understanding their specific needs and providing product recommendations * Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude * Booking stock in and putting it away in the designated location * Proactively contacting customers to build relationships and drive branch growth, particularly focusing on those with reduced or inactive spending. This is a full time permanent role working 40 hours per week, Monday to Friday. Weekend working required 1 in 3 Saturdays paid as overtime 8am-12pm. And here’s what we’d like you to have: * Prior customer service or sales experience. * Willingness to learn, with a positive and enthusiastic attitude and a strong work ethic. * Confidence in engaging with customers both face-to-face and over the phone. * A confident, proactive approach to sales—promoting products, quoting accurately, and building customer relationships over the phone. * Driving license desirable to cover drivers annual leave We look forward to receiving your application! #ACHS100

Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial Operations.Based in Speke, Liverpool (on site Monday, Tuesday Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday).As a Customer Service Representative, you will be responsible

Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial Operations Based in Speke, Liverpool (on site Monday, Tuesday Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday) As a Customer Service Representative, you will be responsible f

Job Description 12 month Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial Operations Based in Speke, Liverpool (on site Monday, Tuesday Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday) As a Customer Service Representative,

A leading automotive retail firm in the United Kingdom is seeking a Customer Sales Advisor to provide exceptional service in a retail environment.

As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment. At GSF Car Parts, our Sales Advisors make it happen. Working within the sales team on sales of product promotions by answering telephone queries and dealing wit

If you have experience as an Insurance Broker, Client Manager, Insurance Advisor, Risk Analyst, or Customer Service Executive, you might find this Account Handler role to be a perfect fit for your skills and interests. If you're ready to take on a rewarding and challenging role as an Account Handler

A recruitment agency is seeking an Ecommerce Customer Service Advisor in South Liverpool on a 12-month FTC with potential for permanence.The role involves handling customer queries, processing orders, and liaising with various departments.Candidates should have prior ecommerce and customer service e

Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be consid

The Insurance Sales Advisor role is a fast-paced, customer focused sales position that will challenge you, develop you and reward you with salary increases and a bonus structure that reflects your contribution. This is a sales and customer service environment that demands excellent rapport building

Are you experienced in ecommerce and customer service? Available to start in September and currently looking for a new challenge? We are currently recruiting for an Ecommerce Customer Service Advisor. For this role we do require someone with prior customer service and ecommerce experience. Ecommerce

Ideally, you’ll have experience in sales or customer-facing roles, including positions such as Sales Advisor, Sales & Marketing, Recruitment, Estate Agency, Customer Service Advisor, Field Sales, Business Development, or Client Relationship Management. Sales Associate - Central Liverpool (Immediat

They are seeking a full-time Customer Services Advisor to join their team. Our Market Leading Client are based in Deeside, proving an amazing service to contractors UK-wide. They are professional, supportive and customer-centric.

German-speaking Customer Service Advisor. In this role, you'll deliver outstanding customer xsabvtc experiences across multiple channels, acting as a trusted advisor while supporting and enhancing o.

As a Customer Service Representative, you will be responsible for managing the order-to-invoice process and ensuring high-quality service to UK healthcare providers, distributors, and wholesalers. Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial Ope

Customer Service Advisor – Warrington. Support the Customer Service Advisor team. Identify process improvements to enhance service quality and customer satisfaction.

Benefits and Package for a Customer Service Advisor: Salary: £27,000 per annum Hours: Monday - Friday, 8am - 5:30pm Contract Type: Permanent Location: Nailsea 25 days' holiday rising to 28 with length of service Up to 20% combined pension contribution Opportunity to buy or sell holiday Pa

You'll be phoning customers, arranging visits, and guiding them through repairs from start to finish, keeping things clear, calm, and customer-focused. Explain responsibilities clearly and support customers every step of the way. Take full ownership of customer cases, from first call to resolution.

German-speaking Customer Service Advisor. Answer questions, solve problems, and recommend services that meet customers' needs. Promote memberships to non-members and advise customers on available services.

You'll be phoning customers, arranging visits, and guiding them through repairs from start to finish, keeping things clear, calm, and customer-focused. Take full ownership of customer cases, from first call to resolution. Explain responsibilities clearly and support customers every step of the way.

Customer Service Advisor (Insurance Sales). This role is perfect if you have a passion for delivering excellent customer service and are looking for an interesting and fulfilling career. What is more important to us is that you have the skills and attitude to provide the outstanding support and serv

Sales Advisor – With Customer Service Skills Immediate Availability - Start as a Sales Advisor Put your sales and customer service skills to good use! Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can in

An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) . You’ll chat with customers over t.

Mon-Fri, shifts between 7:00 am-6:00 pm About the Role We are looking for a motivated and personable German-speaking Customer Service Advisor to join our client. In this role, you'll deliver outstanding customer experiences across multiple channels, acting as a trusted advisor while supporting and

Dutch-Speaking Insurance Support Advisor / Customer Service Advisor. Customer Service team on a full time, permanent basis, with. This is an excellent opportunity for a highly professional, customer-focused individual who is flue.

German-speaking Customer Service Advisor. In this role, you'll deliver outstanding customer experiences across multiple channels, xsabvtc acting as a trusted advisor while supporting and enhancing o.

As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). You’ll chat with customers over the phone, helping them with everything from billing questions to tech suppor

Swiss German-Speaking Customer Service Advisor. Swiss German speaking Customer Service Advisor. Are you a fluent German speaker with a passion for providing excellent customer service? We are seeking a.

Join our Swansea Sales Team, and you'll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. You'll use your energy and ambition from similar roles where you'

Real Recruitment is excited to be working on behalf of our client to recruit aDutch-Speaking Insurance Support Advisor / Customer Service Advisor to join their Dutch Bilingual insurance Customer Service team on a full time, permanent basis, withHybrid&l

Our Customer Advisor apprenticeship combines the best of both worlds, offering a unique opportunity to gain experience and knowledge in two essential areas of our business - front of house Customer Service and the technical world of Parts. Scania is dedicated to delivering exceptional products and s

A family-owned motor retailer is seeking a passionate Service Advisor for their dealership in Solihull. Previous customer service experience is preferred, with excellent organizational abilities and a desire to excel. The ideal candidate will ensure high levels of customer satisfaction by handling v

We are looking for a highly personable Customer Service Advisor to be the friendly and professional first point of contact for our organisation. Previous experience in a customer service, communications and/or administrative role. Customer Service and Administrative.

German Speaking Customer Service Advisor. German Speaking Customer Service Advisor. Answer questions, solve problems, and recommend services that meet customers' needs.

As a Healthcare Customer Service Advisor you will be at the forefront of the business handling a range of queries in relation to the medical services the customers have with the business. A new exciting Permanent Healthcare Customer Service Advisor Position in York!. Michael Page have partnered with