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FRENCH SELECTION (FS) Trilingual French and German Speaking Export Customer Service Advisor Location: Manchester Salary: Up to £30,000 depending on experience Ref: 1218FG To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1218FG The Company: High-quality manufacturer in the décor industry. Main duties: To assist the Export depart... ZIPC1_UKTJ

Head of Compliance – Commercial Lines This role can be hybrid to Manchester, Southampton or Birmingham We are looking for a Head of Compliance who will be responsible for shaping and executing the compliance strategy for our Commercial Lines Business. We encourage applications from small or family-run brokerages. The role holder will lead a team in the provision of expert advice, guidance, oversight, and robust challenge, ensuring the organisation adheres to all regulatory requirements and best practice standards. As a trusted advisor to senior management, the Head of Compliance champions a culture of integrity and ethical conduct throughout the business. Key Accountabilities & Responsibilities: • Lead the development and implementation of the overall compliance strategy for the commercial lines business, aligned with relevant regulations and industry standards., • Provide proactive compliance advice, support, and challenge to senior leadership and operational teams, enabling informed decision-making and risk management., • Working with Group R&C colleagues to oversee the design, maintenance, and continual improvement of compliance policies, frameworks, and controls across all business activities., • Support the business to identify, assess and implement changes arising from regulatory developments, ensuring continual compliance with all regulatory requirements., • Act as the principal point of contact for external stakeholders as required on compliance matters, representing the business effectively and transparently., • Ensure the design and delivery of compliance training and awareness programmes, embedding a strong compliance culture across the organisation., • Prepare and present compliance reports, metrics, and insights to senior management including executive governance committees as required., • Support the investigation and resolution of compliance breaches and other business incidents, ensuring lessons are learned and corrective actions implemented., • Manage and mentor a team of two compliance professionals, fostering their professional development and supporting high performance., • Champion the delivery of good customer outcomes, ethical business conduct and risk management across the business, engaging with colleagues at all levels to promote best practice and continuous improvement. Skills, Experience & Knowledge: • Extensive experience in compliance management within the insurance or financial services sector, with a proven track record of delivering strategic compliance initiatives., • Experience working with Commercial lines products and/or London markets, • In-depth understanding of relevant regulatory frameworks, including FCA requirements, and a strong grasp of industry best practices., • Excellent communication and influencing skills, with the ability to engage effectively with senior stakeholders and provide authoritative advice and challenge., • Demonstrated leadership capabilities, including the ability to foster a culture of integrity, ethical conduct, and continuous improvement across the organisation., • Strong analytical and problem-solving skills, with a keen eye for detail and the capacity to manage complex compliance matters. What we offer in return? • A collaborative and fast paced work environment, • Private Medical Insurance, • 25 days annual leave increasing to 29 days with length of service, plus bank holidays and the ability to buy additional leave, • Life Assurance 4x annual salary, • Pension contributions matched up to 5%

Service Advisors,Do you want to earn 39k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a fantastic Sports brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Stockport area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy?• Fantastic career opportunities, • State of the art resources and training • Company Pension• Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off• You get to be a part of a LUXURY brand, who provide you with excellent support• Market leading £39,000+ OTE Service Advisor Requirements• You will be responsible for meeting and greeting customers into the service reception• Booking in vehicles• Raising and closing job cards• Gaining authorisations for work to be carried out• Liaising with the workshop in regards to work in progress• Arranging courtesy cars using the one link system• Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on or send your CV to alternatively you can call Daniel directly on . If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today!We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers.Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

Full training provided | Clear long-term career path | Bonus earning potential | Established and supportive teamIf you're looking to build a long-term career in insurance, this Trainee Insurance Advisor opportunity offers structured training, genuine progression, and the chance to develop specialist expertise within commercial insurance. You'll join a supportive team where learning is encouraged and success is recognised.This is an opportunity to develop your knowledge of commercial and motor trade insurance while working closely with experienced professionals. You'll gain valuable industry experience, build strong client relationships, and develop skills that can support long-term career progression within insurance.Package & Benefits• Salary £30,000 per annum.• Strong bonus scheme.• Full training and ongoing professional development opportunities.• Supportive team environment with clear opportunities for career progression.About the CompanyThis well-established insurance brokerage specialises in providing tailored insurance solutions to businesses and individuals across the UK. Known for its customer-focused approach, the business has built a strong reputation for professional advice, service quality, and long-term client relationships.Key Responsibilities• Support customers by handling enquiries and assisting with their insurance requirements.• Learn to assess client needs and prepare appropriate insurance quotations.• Develop relationships with customers, insurers, and colleagues to support positive outcomes.• Maintain accurate records and contribute to a high standard of customer service throughout the insurance process.About You• Previous experience in customer service, sales, administration, or insurance.• Experience working in a client-facing or customer-focused environment.• Ability to manage administrative tasks accurately and maintain detailed records.If you're interested in developing a career within insurance and would like to learn more about this opportunity, we'd be pleased to speak with you, even if your CV is not fully up to date. Contact Fintelligent for more information or a confidential discussion.AW_FIN

About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Jaguar Land Rover Stockport. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Jaguar Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. • Enhanced Holiday Entitlement – 33 days inc. bank holidays, • Industry-leading Maternity, Paternity and Adoption Pay, • Career Development, • Recognition of Long Service every 5 years, • Discounted Car Schemes, • High Street Discounts, • Discounted Gym memberships, • Cycle to work scheme, • One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on… We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Service Advisor Franchised Motor Dealership - Stockport We are looking for an outstanding Service Advisor for our client's outstanding dealership in the Stockport area. Ideally you will have at least 1 years experience within an Automotive Service Advisor role. Perhaps more importantly, you must be really customer focused. The brand represented is highly prestigious and representatives of this brand must have similar values. The working rota is 8am to 5pm Monday to Friday with only 1 late night per week until 6pm. Every 3rd Saturday morning on a rota which is paid as overtime, so on top of your basic salary. The package is £33,600 basic (plus Saturday pay) with an OTE of £37,600. Over and above this, there are additional bonuses available, so the package is highly competitive. You will be working within a positive and vibrant team, in an environment that rivals any in the area. A full clean driving licence is required for this role. Please apply with a current CV and be able to take an initial call from us to run through the vacancy details, along with a quick vacancy suitability check. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Service Advisor / Service Receptionist Salary: £33,500 Basic | OTE £40,500 + Overtime Location: Stockport Richard Abson Group are working with a well-established dealership in Stockport to recruit an experienced Service Advisor / Service Receptionist. This is a fantastic opportunity to join a reputable and forward-thinking dealership offering excellent career progression, ongoing support, and industry-leading training—especially as the automotive sector continues to evolve into hybrid and electric vehicles. The site is extremely well-supported with a strong aftersales team already in place, ensuring excellent workshop capacity and a collaborative working environment. The Role: As a Service Advisor / Service Receptionist, you will: • Act as the first point of contact for customers, delivering outstanding service, • Handle customer enquiries and provide information on vehicle servicing and repairs, • Keep customers updated on vehicle progress throughout the day, • Promote and sell service plans and additional products, • Ensure a consistently high level of customer satisfaction About You: • Minimum 1 year's experience in a similar Service Advisor / Service Receptionist role (main dealer experience preferred), • Strong customer service and communication skills, • Sales-focused with the ability to upsell effectively, • Experience with Kerridge and 1Link would be advantageous Salary & Benefits: • £33,500 basic salary, • Realistic OTE of £40,500, • Overtime paid at time and a half, • Monday to Friday working pattern 8am-5pm every 2 days then the 3rd day is 9am-6pm, • 1 in 3 Saturday mornings, paid at overtime, • Excellent training and career development opportunities, • Opportunity to join a successful and growing dealership group Join a supportive and professional aftersales team where your contribution is valued and rewarded. Apply now or contact Jake Jones at Richard Abson Group for more information.

Assistant Service Manager Franchised Motor Dealership - Manchester We are currently recruiting for an experienced Assistant Service Manager on behalf of a successful and growing automotive business in the local area. This is an excellent opportunity for a strong Service Advisor, Senior Service Advisor, or existing Assistant Service Manager looking to join a busy aftersales operation with a strong earning potential and clear career progression. Key Responsibilities: Supporting the Service Manager with daily department operations Overseeing and motivating the team Ensuring high levels of customer service are maintained Managing workshop loading and workflow Assisting with KPI performance and departmental targets Handling customer queries and escalations professionally Maintaining strong communication between workshop and front-of-house teams Requirements: Previous experience within an automotive aftersales environment Strong leadership or supervisory experience Excellent customer service and organisational skills Ability to work in a fast-paced dealership environment Kerridge / DMS experience advantageous but not essential Package: £35,000 basic salary £53,000 OTE 45-hour working week 1 in 4 Saturdays Genuine long-term career prospects If you're looking for your next step within automotive aftersales and want to join a well-established business offering stability and progression, apply now for a confidential discussion. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Claims Handler Manchester City Centre (Office-based) £28,750 + monthly bonus - OTE circa £45k Flexible Monday-Sunday (rota basis)Contract: Permanent MPJ Recruitment are proud to be working with a leading motor claims management company based in Manchester City Centre. The business delivers end-to-end claims handling services for insurers, brokers and private motorists, with a strong focus on efficiency and customer experience. The Role As an FNOL Claims Handler, you will be the first point of contact for customers reporting motor claims. You'll manage claims efficiently while identifying opportunities to promote repair and related services, supporting both customer outcomes and business performance. Key Responsibilities • Handle First Notification of Loss (FNOL) calls from customers and partners, • Convert inbound claims into repair and additional service opportunities, • Deliver a high-quality, customer-focused claims journey, • Provide clear updates and build trust with customers during stressful situations, • Meet individual and team KPIs, including conversion and revenue targets, • Ensure accuracy, compliance and adherence to FCA and GDPR standards Skills & Experience • Previous experience in motor claims or a sales-driven environment, • Strong communication, negotiation and influencing skills, • Commercial awareness with a results-focused mindset, • Ability to manage multiple cases in a fast-paced setting, • High attention to detail and a customer-centric approach Desirable • Experience within accident management, • Knowledge of credit hire, engineering or third-party capture, • Proven success in a target-driven or conversion-focused role What's on Offer • 33 days' holiday (including bank holidays), • Your birthday off, • Discounts on gyms, shopping, holidays and more, • Dress-down Fridays, • Regular social events and team activities We'd love to hear from you if you have experience as a Sales Advisor, Sales Executive, Business Development Executive, Sales Development Representative, Claims Handler, FNOL Advisor, Motor Claims Handler, Insurance Claims Advisor or similar. Apply now to take the next step in your claims career with a forward-thinking and growing organisation.

Collections Advisor Sale, Manchester (Hybrid Working) - 3 DAYS WFH and 2 days office £30,000 + up to 10% annual bonus split quarterly 37.5 hours per week ( Monday–Friday, no weekends ) Start date – July 2026 About the Role Are you a confident negotiator with experience managing complex or high-risk accounts? This is an exciting opportunity to join a growing organisation where your skills in debt recovery will have a real impact. As a High-Risk Recoveries Agent, you will manage a portfolio of customers with complex debt cases, working collaboratively across teams and with external agencies to drive recovery and resolution. Key Responsibilities • Manage a portfolio of high-risk customer accounts through the full debt recovery lifecycle, • Handle inbound queries and proactively contact customers regarding overdue balances, • Negotiate payment plans and support customers to return to sustainable payment arrangements, • Work closely with internal teams to escalate and resolve complex debt cases, • Collaborate on change of tenancy cases and verify key account details, • Liaise with external Debt Collection Agencies to manage recovery through to potential litigation, • Ensure all activity complies with regulatory standards, including GDPR, • Support complaint and dispute resolution processes where required About You • Proven experience in complex debt recovery or collections, • Background in the utilities sector is highly desirable, • Strong working knowledge of debt management systems, • Confident communicator with excellent negotiation skills, • Ability to manage a defined ledger of customer accounts, • Good understanding of regulatory and legal frameworks in collections What’s on Offer • Competitive salary with annual bonus potential, • Hybrid working (3 days from home once established), • 25 days holiday, increasing with service + birthday off, • Option to buy/sell annual leave, • Pension scheme and life assurance, • Discounts across high street and online retailers, • Wellbeing support including GP access, mental health, and financial advice, • Cycle to work and travel loan schemes, • Modern office facilities including gym, parking, and social spaces This is a great opportunity to join a forward-thinking and supportive organisation that offers excellent benefits, career development, and a strong team culture. If you're ready to take the next step in your recovery or collections career, apply today.

General Manager – United Kingdom Lead Growth. Build Markets. Shape the Future. Are you a commercially driven leader with the ambition to build, grow and leave a lasting impact? An internationally recognised pump manufacturer is seeking an exceptional General Manager to lead its UK operations during an exciting phase of growth and market expansion. This is far more than a management role. It is an opportunity to take ownership of a growing business, influence strategy, develop people, and drive market leadership across some of the UK's most critical industries. With a strong foundation already in place, you will be empowered to accelerate growth across Water and Wastewater while unlocking significant opportunities in Chemical Processing, Mining, Food & Beverage, and other industrial sectors. For the right individual, this role offers the rare combination of autonomy, leadership, commercial influence, and long-term career progression within a successful international organisation. The Opportunity As General Manager, you will be the driving force behind the UK business. You will lead a talented and dedicated team, develop key customer relationships, identify new growth opportunities, and create a high-performance culture focused on delivering exceptional results. You will work directly with senior international leadership and play a key role in shaping the future direction of the business in one of its most important markets. If you enjoy building businesses, winning major projects, developing people, and making things happen, this role offers an outstanding platform to do exactly that. What You'll Be Responsible For Driving Business Growth • Develop and execute an ambitious growth strategy for the UK market., • Increase revenue, profitability, and market share across multiple industry sectors., • Identify and capture new opportunities with utilities, contractors, OEMs, consultants, distributors, and end users., • Lead the pursuit of strategic projects and long-term framework agreements., • Strengthen the company's position as a trusted solutions partner within critical industrial markets. Leading a High-Performing Team • Inspire, develop, and lead a small but highly capable UK team., • Create a culture built around accountability, collaboration, customer focus, and success., • Coach and mentor individuals to achieve their full potential., • Build organisational capability to support future growth. Being the Face of the Business • Represent the company at the highest levels across the UK market., • Develop long-term relationships with customers, industry stakeholders, and strategic partners., • Attend industry events, conferences, and exhibitions, building visibility and influence within target markets., • Act as a trusted advisor to customers, helping solve complex operational challenges. Delivering Operational Excellence • Ensure outstanding customer service and project execution., • Oversee forecasting, budgeting, and business performance., • Collaborate closely with international colleagues across engineering, operations, service, and product management., • Drive continuous improvement throughout the organisation. Who We're Looking For You are an energetic and commercially astute leader who thrives on growth, accountability, and achievement. You enjoy operating at both strategic and operational levels and have a proven ability to inspire teams while delivering measurable business results. You will likely bring: • Leadership experience within industrial engineering, pumps, process equipment, or related technical sectors., • A strong track record of delivering profitable sales growth., • Experience selling into Water & Wastewater markets., • Exposure to Chemical, Mining, Food & Beverage, or Industrial Manufacturing sectors., • Excellent relationship-building and negotiation skills., • A passion for developing people and creating winning teams., • A proactive, entrepreneurial mindset and a desire to make a genuine impact. Why Join Us? This is an opportunity to step into a leadership position where your contribution will be visible, valued, and rewarded. Ready to Lead the Next Chapter? We're looking for a leader who sees opportunity where others see challenges. Someone who can inspire a team, build lasting customer relationships, and drive sustainable growth. If you're ready to take ownership of a business, shape its future, and leave your mark on a growing organisation, we'd love to hear from you.

Applicants must hold Level 4 Diploma in UK Financial Advice If you are an experienced Financial Advisor seeking an employed role then this could be the opportunity for you! This is a fantastic opportunity that will suit any experienced Financial Adviser, whether you come from an independent or a banking background who is frustrated in finding new clients and completing all the admin tasks that come with being a successful Financial Adviser. As a leading financial services business, Quilter Financial Planning are offering an excellent opportunity for a Financial Advisor to work on an Employed basis with one of our Strategic Partner firms. The Benefits: • All leads are professionally introduced through a robust lead generation process, • Attractive remuneration terms, • Full paraplanning and admin support, • Market focused training provided, • Business and personal development, • An infrastructure to fully support all Advisers delivering a first-class service to clients and therefore enhancing your income, • National coverage., • Many great opportunities for Advisers to really maximise their earning potential. The Role: • Your goal will be to ensure clients make wise and profitable decisions to meet their financial Goals, • Prepare sound financial plans to ensure clients meet their targets, • Advise clients on current financial issues and make recommendations, • Generate new business and build introducer relationships, • Customise financial plans according to clients’ changing needs, • Build strong relationships to retain existing clients, • Maintain and update knowledge of regulations, practices, and financial products About You: • Proven experience as a financial planner, • Ability to analyse financial information and comply with regulations, • Proficiency in MS Office and CRM systems, • Attention to detail and strong math skills, • Strong ethics, with a customer-oriented attitude, • Outstanding communication skills, with the ability to foster long-term relationships, • Diploma in Financial Services Qualifications: • Diploma in Financial Advice, • Industry Sales experience, • Strong understanding of investment and pension business, • Excellent interpersonal skills goals., • Ambition and Hunger

Job Title: Lettings & Sales Agent Location: Dubai, UAE Company: Allsopp & Allsopp Real Estate Benefits: Visa, Medical Insurance, RERA License, Training Programme. About Us: Allsopp & Allsopp is one of Dubai’s leading real estate agencies, recognised for delivering exceptional service, unrivalled market expertise, and a modern, client-first approach. As a multi-award-winning brand, we are continuing to grow and are looking for driven, ambitious individuals to join our dynamic team. Role Overview: As a Lettings & Sales Agent, you will be responsible for managing the full lifecycle of residential property transactions—from sourcing and marketing listings to conducting viewings and closing deals. You’ll work closely with landlords, tenants, buyers, and sellers, acting as a trusted advisor and providing expert guidance throughout the process. Key Responsibilities: • Build and manage a portfolio of residential properties for rent and sale, • Conduct property valuations and secure new listings, • Manage the full sales and lettings process from start to finish, • Conduct viewings and provide detailed feedback to clients, • Negotiate offers and secure successful outcomes for all parties, • Build and maintain strong relationships with landlords, tenants, buyers, and sellers, • Stay up-to-date with local market trends, pricing, and competitor activity, • Provide exceptional after-sales/lettings service and follow-up Requirements: • Strong negotiation and communication skills, • Confident, professional, and customer-focused, • Target-driven with a proactive mindset, • UAE driving license and own car (essential) What We Offer: • Industry-leading commission structure, • Extensive training and support, • Access to one of the largest client and property databases in Dubai, • Modern offices in a prime location, • Career progression opportunities within a fast-growing business Join Us: If you're ambitious, personable, and ready to thrive in Dubai’s competitive real estate market, Allsopp & Allsopp is the perfect platform for your success.

Recruitment Consultant – Healthcare Communications Location Cheadle / Manchester (Hybrid – Office Tuesdays & Thursdays, WFH Monday, Wednesday & Friday) Sector Healthcare Communications Carrot Recruitment (part of Compass Recruitment Solutions) is a specialist Life Sciences recruitment consultancy, supporting Pharma, Biotech, MedTech and Consultancy organisations across the UK, Europe and North America. Established in 2006, we have partnered with over 1,200 organisations on more than 10,000 vacancies, helping over 4,000 candidates secure new roles across 11 countries. Our culture is built on genuine partnership, technical knowledge and an open, transparent approach – both with the clients and candidates we work with, and within our own teams. We give consultants real ownership of their own desk from day one, with a focus on quality over quantity and strong support from experienced colleagues as you build your specialism. The Opportunity Carrot’s Healthcare Communications desk covers four closely related disciplines – Medical Communications, Medical Education, Healthcare Advertising and Healthcare PR – working with specialist agencies and consultancies whose clients are pharmaceutical companies. With vacancies on the rise, the existing team are looking for a Recruitment Consultant to take on the junior-to-mid-level candidate pipeline, freeing them up to focus on senior roles, business development and new geographies. This is a candidate-led role on a warm desk with strong, established client relationships, ideal for someone who enjoys getting to know candidates, building a great database, and matching the right people to the right opportunities. As the consultant develops, there will be opportunities to expand their desk through new business development. As a Recruitment Consultant, you will: • Speak to clients to take a brief, ask questions, and clarify their needs and hiring process., • Manage the candidate side of the recruitment process for junior and mid-level roles across Medical Communications, Medical Education, Healthcare Advertising and Healthcare PR., • Screen, register and build relationships with candidates, keeping the database up to date and well organised., • Write up, refine and format CVs ready for submission to clients., • Proactively put forward suitable candidates to clients, and suggest other companies or opportunities that may be a good fit., • Support the Senior Consultants across their respective specialisms, working closely together as part of a small, collaborative team., • Build your market knowledge across the Healthcare Communications space, including the clients, candidates and trends shaping it., • Get involved in business development as you grow into the role, helping to expand the desk with new clients and geographies., • Split your time between the Manchester and Cheadle offices (Tuesday and Thursdays), and working from home (Monday, Wednesday and Friday). You will ideally have: • Some previous recruitment experience is helpful (up to around a year), • A background in customer service or account management, • Confidence in picking up the phone, asking questions and staying organised., • Strong written and verbal communication skills, including comfort writing up and refining CVs., • Working independently from home for part of the week, while staying closely connected with the team., • Excellent organisational skills and attention to detail, with the ability to manage a busy candidate pipeline and database., • A relationship-led, candidate-focused approach., • A genuine interest in Pharma, Biotech, MedTech and the wider Life Sciences sector., • Based in, or able to commute easily to, the Northwest (Cheadle and Manchester). Benefits • 25 days leave (Accruing to 28 days maximum), • Contributory pension of 4%, • *Simplyhealth Cash Plan, • *Sick Cover, • *Cycle to work Scheme, • Childcare voucher, • Internal Referral scheme, • Access to a financial advisor, • *Up to £25 contribution towards own mobile tariff *Applicable after successfully passing probation If you’ve got some recruitment experience, or you’re looking to bring your customer service or account management background into a specialist Life Sciences market – and want to build your own desk within a close-knit, supportive team – we’d love to hear from you. Please submit your application across to businesssupport@compassltd.co.uk At Carrot, we’re proud to be approachable, knowledgeable and transparent – supporting clients and candidates from concept to commercial across Pharma, Biotech and MedTech. You’ll be joining an autonomous, mature team with no strict KPIs, where quality matters more than quantity and you’ll have real support from day one. If you’re motivated, organised and ready to build a career in a specialist global sector, we encourage you to apply!

Head of Compliance – Commercial Lines This role can be hybrid to Manchester, Southampton or Birmingham We are looking for a Head of Compliance who will be responsible for shaping and executing the compliance strategy for our Commercial Lines Business. We encourage applications from small or family-run brokerages. The role holder will lead a team in the provision of expert advice, guidance, oversight, and robust challenge, ensuring the organisation adheres to all regulatory requirements and best practice standards. As a trusted advisor to senior management, the Head of Compliance champions a culture of integrity and ethical conduct throughout the business. • Key Accountabilities & Responsibilities:, • Lead the development and implementation of the overall compliance strategy for the commercial lines business, aligned with relevant regulations and industry standards., • Provide proactive compliance advice, support, and challenge to senior leadership and operational teams, enabling informed decision-making and risk management., • Working with Group R&C colleagues to oversee the design, maintenance, and continual improvement of compliance policies, frameworks, and controls across all business activities., • Support the business to identify, assess and implement changes arising from regulatory developments, ensuring continual compliance with all regulatory requirements., • Act as the principal point of contact for external stakeholders as required on compliance matters, representing the business effectively and transparently., • Ensure the design and delivery of compliance training and awareness programmes, embedding a strong compliance culture across the organisation., • Prepare and present compliance reports, metrics, and insights to senior management including executive governance committees as required., • Support the investigation and resolution of compliance breaches and other business incidents, ensuring lessons are learned and corrective actions implemented., • Manage and mentor a team of two compliance professionals, fostering their professional development and supporting high performance., • Champion the delivery of good customer outcomes, ethical business conduct and risk management across the business, engaging with colleagues at all levels to promote best practice and continuous improvement. Skills, Experience & Knowledge: • Extensive experience in compliance management within the insurance or financial services sector, with a proven track record of delivering strategic compliance initiatives., • Experience working with Commercial lines products and/or London markets, • In-depth understanding of relevant regulatory frameworks, including FCA requirements, and a strong grasp of industry best practices., • Excellent communication and influencing skills, with the ability to engage effectively with senior stakeholders and provide authoritative advice and challenge., • Demonstrated leadership capabilities, including the ability to foster a culture of integrity, ethical conduct, and continuous improvement across the organisation., • Strong analytical and problem-solving skills, with a keen eye for detail and the capacity to manage complex compliance matters. What we offer in return? • A collaborative and fast paced work environment, • Private Medical Insurance, • 25 days annual leave increasing to 29 days with length of service, plus bank holidays and the ability to buy additional leave, • Life Assurance 4x annual salary, • Pension contributions matched up to 5%

Mortgage Advisor \n\nFull-Time | Hybrid Working | OTE £50,000 | Basic Salary £28,000-£35,000 (dependent on CeMAP qualification)\n\nManchester City Centre\n\nBenefits Package\n\nUp to 25 days' annual leave plus bank holidays\n\nYour birthday off every year\n\nHealthcare cash plan\n\nContributory pension scheme (matched up to 5%)\n\nCycle to work scheme\n\nLife assurance\n\nLong service awards\n\nModern city centre offices with step-free access\n\nHybrid working available after probation (minimum 3 days onsite per week)\n\nThe Opportunity\n\nTime Recruitment is proud to represent a forward-thinking financial services organisation with a social purpose. This is your chance to join a team that's redefining financial inclusion for UK homeowners through bespoke lending solutions. If you're passionate about customer service, thrive in a fast-paced environment, and want to make a genuine impact-this role is for you.\n\nKey Responsibilities for the Mortgage Advisor include:\n\nManage inbound leads across multiple channels\n\nDeliver outstanding customer service by evaluating customer needs and recommending tailored solutions\n\nEnsure full compliance with regulatory and ethical standards (SMCR)\n\nAdhere to internal policies and procedures\n\nMeet and exceed service levels and performance targets\n\nWork in line with responsible lending and underwriting policies\n\nWhat We're Looking For in our Mortgage Advisor:\n\nEssential:\n\nFull or part CeMAP qualification (training packages available while on induction)\n\nMinimum 12 months' experience in an advised sales role\n\nProven ability to meet objectives in a fast-paced setting\n\nAvailability to work onsite in Manchester at least 3 days per week\n\nDesirable:\n\nExcellent customer service and communication skills\n\nStrong decision-making abilities\n\nDemonstrated success in meeting performance targets\n\nInclusive Culture\n\nThis employer is committed to equality, diversity, and inclusion. All applicants are treated with fairness and respect, and hiring decisions are based solely on merit. Reasonable adjustments are available throughout the recruitment process-please reach out if you require support.\n\nReady to take the next step in your career as a Mortgage Advisor? Apply now through Time Recruitment and help shape the future of financial empowerment

Case Advisor\n\nManchester City Centre\n\nHybrid working, min 2 days per month in the office\n\nFull-time, 35 hours per week\n\nOn-going temporary contract which could lead to a permanent opportunity\n\n£15.08 per hour\n\nOffice Angels are currently recruiting for a Case Advisor to join our client based in Manchester City Centre.\n\nDuties will include:\n\nHandle customer complaints via phone and email, ensuring timely resolution and follow-up communication\nArrange and lead initial enquiry meetings with customers\nReview, analyse and summarise complex case information\nManage your own caseload, working closely with colleagues across the organisation\nSupport customers by arranging and recording complaint calls where needed\nFollow safeguarding procedures to protect children and vulnerable adults\nProvide cover and assistance to team members as required\nAny other reasonable duties as may be assigned from time to timeWe are looking for candidates with:\n\nExperience of dealing with complaints and providing advice and guidance via telephone, email and letter\nExcellent customer service skills with a sensitive and professional approach\nStrong written and verbal communication skills, with the ability to adapt your style\nAbility to manage workloads effectively and meet deadlines\nMust be able to work independently and as part of a wider team\nUnderstand GDPR and data protection\nExperience of relevant software and advanced Excel\nGreat organisational ability and attention to detail \n\nAdditional Requirements:\n\nA standard criminal record check via the Disclosure and Barring Service is required Benefits:\n\nWeekly pay\nWork/life balance\n30 day's holiday allowance + bank holidays after 12 weeks on assignment! \n\nIf you are interested and meet the above criteria, please apply now or call the branch on (phone number removed) if you have any queries. Due to the high volume of CV's we are currently receiving we are unable to reply to each application. If you have not heard from us within 5 days then unfortunately you have been unsuccessful on this occasion.\n\nOffice Angels is an equal opportunity employer \n\nOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Sales Advisor – Manchester Store £13.75 per hour + uncapped discretionary bonus (earn up to £300 per month) – 30 hours per week – Thursday to Sunday. If you’re passionate about fitness, love helping people, and thrive in a sales environment, this is your chance to join the UK’s leading fitness equipment specialist. At Fitness Superstore, we don’t just sell equipment, we help customers build their dream home gyms. What We Offer As a Sales Advisor, you’ll enjoy a strong package from day one: • Uncapped discretionary bonus scheme, • Pension scheme, • 30-hour contract, • 21 days’ paid holiday (pro-rata for part-time), • Personal use of in-store equipment after hours, • Generous staff discount (after probation), • Full product training and induction, • Free on-site parking, • A supportive, friendly team environment What You’ll Be Doing You’ll be the face of our Manchester store, delivering an exceptional experience for every customer: • Providing an outstanding in-store experience, • Selling premium fitness equipment in person, over the phone, and via Live Chat, • Understanding customer needs and recommending the right products, • Demonstrating equipment and explaining product features and apps, • Working closely with customer service and operations to ensure smooth solutions, • Bringing fresh ideas and creative thinking to the team, • Working 30 hours per week (Thurs to Sun, including all Bank Holidays) with overtime available What We’re Looking For You’ll succeed in this role if you bring: • A confident, proactive approach to a fast-paced environment, • At least 12 months of sales experience, • Strong upselling and cross-selling skills, • Motivation to hit targets and earn monthly bonuses, • A natural ability to connect with people and deliver great service, • Good numeracy and excellent communication skills Why Fitness Superstore Founded in 1994, we’re the UK’s No. 1 Fitness Equipment Specialist, with destination stores nationwide. Customers travel to us to try out our huge range of equipment, get expert advice, and design their perform home gyms. We’re rated Excellent on Trustpilot, because we hire excellent people. If you’re energetic, sales-driven, and passionate about fitness, we’d love to hear from you.

Customer Service Advisor Trainer\n\nSalary: £14.60 per hour\n Location: Manchester\n Hours: 35 hours per week, Monday to Friday, between 7am - 6pm\n\nManpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Trainer, working on a new desk with our client, Capgemini.\n In this role, you will be responsible managing the compilation, promotion and delivery of training material to new and existing employees. \n\nWhat you'll do\n\nSchedule training across the service desk\nUpdate the Client training database\nIdentification and analysis of training courses required with steer from the Line Manager\nDelivering and facilitating training courses to new starters\nEnsure new starters readiness to go live in line with Client requirements\nCo-ordinate course attendance\nIdentify and communicate any areas of improvement\nEnsure quality of new and existing user documentation and training materials\nBuild and maintain a close working relationship with Service Centre Operations Managers / Team Leaders\n What you'll bring\n\nPrevious experience in a Service Desk/ Training role\nExcellent written and verbal communication skills\nGood MS Office skills\nOrganised, self-motivated, creative thinker, team player\nAbility to work independently without close supervision\n If you're looking for fulfilling role helping your workforce to take a steppingstone into a career in technology, this could be your next move.\n\nInterested? Apply today! \n\nIf you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

£12.21 per hour plus monthly bonus\n\nMust be fully flexible Monday to Sunday 7am-11pm\n\n35 hours per week\n\nBased in Manchester (Media City)\n\nWe are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train\n\nRole:\n\nWe are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Customer Service team. This role will see you dealing with customers currently having issues with their vehcile which are suspected to be able to be resolved remotely via phone call. Through excellent customer service and clear communication, you will aim to work with the customer to remotely remedy their issues.\n\n-Answering inbound calls from customers \n\n-Answering any customer questions and providing high levels of customer service\n\n-Resolving customers' vehicle issues via phone call\n\n-Keeping the customer updated at all times\n\nRequirements:\n\nTo work in the RAC Customer Service department, we are looking for people who have exceptional Customer Service, Communication and people skills. You may be dealing with customers who are distressed from a roadside breakdown and as such, you will need to show empathy and a calming nature to ensure their safety and accuracy of information gathered:\n\n-Previous customer service experience (essential)\n\n-Excellent timekeeping and punctuality (essential)\n\n-Excellent communication skills (essential)\n\n-Professional telephone manner (essential)\n\n-Call centre experience (useful)

Job Title: Night Shift Customer Service Advisor\nLocation: Angel Square\nContract: Fixed-term until 31st December\nSalary: £12.70 - £14.00 per hour\n\nRole Overview\n\nWe are seeking a compassionate and resilient Night Shift Customer Service Advisor to support our client. This role involves handling inbound calls from vulnerable customers during sensitive moments, providing empathetic support and guidance. The position also includes administrative responsibilities within a contact centre environment.\n\nKey Responsibilities\n\nHandle inbound calls from customers with empathy, professionalism, and care\nSupport individuals at sensitive and emotional times, ensuring a high level of customer service\nAccurately record customer information and maintain detailed case notes\nComplete associated administrative tasks in line with company procedures\nWork collaboratively within a small team to ensure service levels are maintained\nAdhere to data protection, compliance, and internal policies \n\nSkills & Experience\n\nEssential:\n\nPrevious contact centre or customer service experienceDesirable:\n\nExperience working night shifts\nAbility to handle sensitive conversations with empathy and professionalismKey Skills:\n\nStrong communication and active listening\nEmotional resilience and empathy\nAttention to detail and accuracy\nAbility to manage challenging situations calmly \n\nShift Pattern & Working Hours\n\n4 days on / 4 days off shift pattern\nWorking hours: 8:00 PM - 8:00 AM\nAverage of 37.5 hours per week (over an 8-week period)\n10.5-hour shifts per night\nWeekend work included \n\nGuidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Immediate Start\n\nExcellent Salary Package\n\nOur client, is redefining the insurance landscape with their customer-first approach and cutting-edge technology. Are you eager to launch an exciting career in insurance, or are you a seasoned professional seeking your next big challenge? If so, we want YOU to join their dynamic team at, located in the heart of Manchester.\n\nThe Role:\n\nAs a Sales Advisor, you will be a vital part of their mission to deliver exceptional service to customers. Your role will involve ensuring their insurance needs are met with care, precision, and expert advice. They are looking for someone who can build lasting relationships, offering peace of mind and tailored solutions.\n\nKey responsibilities include:\n\n Handling both inbound and outbound calls to process policy transactions.\n\n Ensuring accuracy in customer and policy details, making updates when required.\n\n Advising customers on policy options, cover levels, and additional extras.\n\n Addressing general queries, including those related to letters and policy details.\n\n Providing clear, concise information on both new and existing policies.\n\n Adhering to compliance regulations and call scripts with precision.\n\n Identifying customer vulnerabilities and offering tailored support and solutions.\n\n Meeting and exceeding performance targets and KPIs.\n\n * Completing required CPD hours to stay at the forefront of industry knowledge.\n\nWhat We're Looking For:\n\nWe are seeking an enthusiastic, compassionate individual with a commitment to personal growth and a proactive approach to improving performance. You'll need to be detail-oriented, able to identify customer needs, and provide tailored advice for the best possible outcomes.\n\nAbout Us:\n\nWe are proud to be part of the vibrant FinTech hub of Spinningfields, Manchester, where innovation and dynamism are at the heart of everything we do. Our culture is built around teamwork, growth, and delivering outstanding service. We regularly host social events to foster a strong team spirit and believe in investing in our people.\n\nWe offer a competitive rewards package that includes:\n\n 20 days holiday plus all Bank Holidays (with an additional day for each year of service, up to 25 days).\n\n A generous company pension scheme.\n\n Free gym membership to support your health and wellbeing.\n\n Private medical insurance to give you peace of mind.\n\n * Access to a wide range of discounts and rewards across numerous brands.\n\nReady to Elevate Your Career?\n\nIf you're ready to embark on a new challenge and want to be part of a forward-thinking company that values its people, we want to hear from you! Take the first step towards an exciting future by applying now.\n\nIf you are excited about this opportunity and believe you have what it takes, please apply now or reach out to the team at LNJ Recruitment for further information

Account Manager 📍 Salford | Full-Time | 35,000 - £40,000\n Power Up Client Success Are you a relationship-builder who thrives on delivering exceptional customer experiences, solving problems, and creating long-term value for clients?\nWe're partnering with a successful and growing organisation within the UK utilities and energy sector that is known for its customer-first approach, innovative solutions, and outstanding reputation in the marketplace. Due to continued growth, they are looking for an ambitious Account Manager to join their team in Salford.\nThis is a fantastic opportunity for someone who enjoys building strong client relationships, managing multiple accounts, and becoming a trusted advisor to businesses across a diverse range of sectors.\n🌟 The Opportunity As an Account Manager, you'll take ownership of a portfolio of commercial clients, acting as their primary point of contact and ensuring they receive a first-class service at every stage of their journey.\nYou'll work closely with clients to understand their requirements, support contract renewals, provide valuable insights through data analysis, and help identify opportunities to improve efficiency and reduce costs.\nThis role offers the perfect blend of relationship management, problem-solving, commercial awareness, and strategic account development.\n🔍 What You'll Be Doing ⚡ Managing and developing a portfolio of commercial client accounts\n🤝 Building strong, long-term relationships with key stakeholders\n📊 Analysing consumption and performance data to provide meaningful client insights\n📅 Coordinating contract renewals and supporting procurement activities\n📈 Producing reports, presentations, and account reviews\n💡 Identifying opportunities to enhance client value through additional services and solutions\n🔍 Investigating and resolving account queries, billing issues, and service concerns\n🎯 Supporting client retention, satisfaction, and growth objectives\n📢 Keeping clients informed of market developments, regulatory updates, and industry best practices\n🤝 Collaborating with internal departments to ensure exceptional service delivery\n📋 Monitoring account performance and maintaining accurate records through CRM systems\n✅ What We're Looking For We're interested in speaking with motivated, customer-focused professionals who enjoy building relationships and delivering results.\nYou'll ideally have:\n✔ Experience within Account Management, Customer Success, Client Services, Relationship Management, or a similar client-facing role\n✔ Experience working within a B2B environment\n✔ Utilities, energy, facilities management, consultancy, or related sector experience would be highly advantageous\n✔ Strong communication and stakeholder management skills\n✔ The ability to explain technical or complex information in a clear and engaging way\n✔ Excellent organisational skills and the ability to manage multiple priorities effectively\n✔ Strong analytical and problem-solving abilities\n✔ Experience using CRM systems, spreadsheets, and digital reporting tools\n✔ A proactive, detail-oriented approach with a passion for delivering exceptional customer service\n🎁 What's in It for You? 💰 Competitive salary of £35,000 - £40,000\n🏖️ 28 days annual leave\n📈 Pension contributions\n🚗 Free on-site parking\n🎉 Regular staff events and an excellent social calendar\n🤝 Inclusive and supportive working environment\n📚 Structured personal development plan and ongoing career progression opportunities\n🌟 The opportunity to join a successful, growing organisation where your contribution truly matters\n🎯 Who This Role Would Suit This opportunity could be ideal for someone currently working as a:\n\nAccount Manager\nClient Relationship Manager\nCustomer Success Manager\nEnergy Consultant\nUtility Account Executive\nCommercial Account Executive\nClient Services Manager\nFacilities Account Manager\n🚀 Ready for Your Next Challenge? If you're looking for a role where you can build meaningful client relationships, make a genuine impact, and develop your career within a growing and forward-thinking business, we'd love to hear from you.\nApply today to find out more about this exciting opportunity send your up to date CV to (url removed) or call me on (phone number removed) for more information\n\nINDBSO

Customer Service Advisor Team Lead\n\nSalary: £14.60 per hour\n Location: Manchester\n Hours: 35 hours per week, Monday to Friday, between 7am - 6pm\n\nManpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with our client, Capgemini.\n\nIn this role, you will be responsible for running the desk efficiently and effectively ensuring delivery targets are met.\n\nWhat you'll do\n\nResolution of 1st line queries from customers and escalation to Ops Manager when appropriate\nPerformance management of Customer Service Advisors, including conducting effective monthly 1-2-1s\nConducting call monitoring each month, providing feedback sessions with each Customer Service Advisor\nQuality checking to ensure correct process and procedures are being adhered to, including promoting knowledge base usage on every call\nDay to day staff management of up to 15 Customer Service Advisors\nStaff training, coaching and development of Customer Service Advisors\nDaily / weekly / monthly reporting to Operations Managers\nCompletion of mid and end of year appraisal, ensuring these are completed in provided time scalesWhat you'll bring\n\nUnderstanding and experience of team dynamics\nFlexible approach\nProfessional manner which represents Company's values at all times\nEnthusiastic and confident with a "can do" attitude\nTeam player with the ability to build relationships with both colleagues and external clients\nResilient and focused on delivering good levels of service through the team\nHigh focus on innovation and automation resulting in increased efficiency \n If you're looking for fulfilling role helping your workforce to take a steppingstone into a career in technology, this could be your next move.\n\nInterested? Apply today! \n\nIf you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

Branch Manager - Manchester \n\nLocation: Manchester Branch\nReports to: Chief Operating Officer \nSalary: £45,000 per annum + performance bonus (£50,000-£52,000 OTE) \nHours: Full-time, permanent \n\nThe Opportunity \n\nSF Partners is working exclusively with our client, a growing legal services organisation, to recruit an experienced Branch Manager for their Manchester branch. \n\nThis is a hands-on operational leadership role responsible for the commercial and operational performance of the branch. The successful candidate will lead a team of Legal Advisors and Administrators, driving productivity, service quality, client satisfaction, and revenue growth. \n\nThis is not a desk-based management position. The Branch Manager will be highly visible within the branch, spending significant time coaching colleagues, observing client interactions, reviewing performance, and ensuring operational excellence across the business. \n\nThe role is ideally suited to an experienced people leader who thrives in a target-driven environment and enjoys taking ownership of both branch performance and team development. \n\nKey Responsibilities \nLeadership & Performance Management\n\nLead, motivate, and develop a team of Legal Advisors and Administrators.\nDrive a high-performance culture through coaching, accountability, and regular performance reviews.\nConduct one-to-one meetings, performance discussions, and structured development plans.\nManage underperformance effectively, implementing improvement plans where required.\nSupport recruitment, onboarding, and ongoing development of team members.\nCommercial & Operational Performance\n\nTake ownership of branch revenue, productivity, profitability, and key performance indicators.\nMonitor performance data and implement actions to improve branch results.\nDrive improvements in conversion rates, advisor productivity, customer satisfaction, and overall branch performance.\nIdentify opportunities to increase local market presence, client engagement, and referral activity.\nEnsure the branch consistently delivers against operational and commercial objectives.\nClient Experience & Quality\n\nEnsure clients receive a professional, compliant, and high-quality service throughout their journey.\nMaintain oversight of branch workflows and operational processes.\nDrive a right-first-time culture focused on quality, efficiency, and client satisfaction.\nRespond appropriately to escalated client concerns and feedback.\nCompliance & Governance\n\nEnsure all branch activities are delivered in line with regulatory requirements and internal standards.\nMaintain strong controls around compliance, data protection, and quality assurance.\nSupport audit readiness and continuous improvement initiatives.\nCommunity Presence\n\nAct as an ambassador for the branch within the local community.\nSupport local networking, referral-building, and community engagement activities.\nHelp strengthen the branch's profile and reputation within the Manchester area.\nCandidate Profile\n\nWe are seeking an experienced people leader who can demonstrate: \n\nCurrent team management responsibility.\n\nSuccess leading teams in a target-driven or performance-focused environment.\nStrong coaching, leadership, and performance management skills.\nExperience driving operational improvement through data and observation.\nCommercial awareness and the ability to influence branch profitability and growth.\nA hands-on leadership style with a strong branch presence.\nExcellent communication, organisation, and stakeholder management skills.\n\nLegal qualifications are not required. Our client is seeking a proven operational leader with the ability to deliver results through effective people management, accountability, and commercial awareness. \n\nReward & Benefits \n£45,000 basic salary. \nPerformance bonus (£50,000-£52,000 OTE). \nStatutory benefits. \nProfessional development and career progression opportunities. \nThe opportunity to join a growing legal services organisation with ambitious plans for future growth. \nLocation & Working Pattern \n\nThis role is based primarily at the Manchester branch.\n\nDaily branch presence is essential. Standard branch hours are Monday to Friday; however, flexibility may be required to support branch performance, local initiatives, client demand, and community engagement activities. \n\nInterested? \n\nIf you feel this role is the right fit for your skills, experience, and career ambitions, we would love to hear from you. \n\nPlease apply today with your CV and a brief overview of your current role and management experience. \n\nFor a confidential discussion about the opportunity, you can also contact me directly at (url removed). \n\nWe are reviewing applications as they are received and will be moving quickly for suitable candidates

Customer Service Advisor\nCertain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Manchester city centre. The role is on a permanent basis, with excellent benefits.\n£27,300\nStart date Monday 30th March 2026\n \nThe Role:\nWe’re looking for enthusiastic Customer Service Advisors to join a leading Financial Services client in Manchester city centre.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day.\n\nKey Responsibilities:\n\nHandling a high volume of inbound calls\nDealing with complex queries and complaints\nBuilding relationships with customers every day\nTaking ownership of each personal call or query\nManaging multiple tasks\nAble to provide the exceptional customer service to customers via phone, email, live chat, and social media\n\nOffice based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check.\n\nThe individual\nWe’re looking for people who have:\n\nStrong ability to build rapport with customers across multiple communication channels.\nConfident IT user, comfortable navigating a variety of internal systems.\nCapable of working independently, making sound decisions, and escalating issues appropriately when required.\nSkilled at multitasking, managing several systems and processing information efficiently while engaging with customers.\nEager to learn, develop, and continuously enhance skills.\nCommitted to delivering an outstanding customer experience via telephone, written communication, and social media platforms.\nAble to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively.\nBe customer- focused\nExcellent listening and communication skills\nExperience of working in a regulated environment ideally Financial Services but not essential.\nExcellent attention to detail\nResilience\nAbility to work in a fast-paced environment\n\nWorking with Certain Advantage\nWe go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it.\nWe work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

FRENCH SELECTION (FS)\nTrilingual French and German Speaking Export Customer Service Advisor\nLocation: Manchester\nSalary: Up to £30,000 depending on experience\nRef: 1218FG\nTo apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1218FG\nThe Company:\nHigh-quality manufacturer in the décor industry.\nMain duties:\nTo assist the Export department and deliver excellent customer service to high-end customers.\nThe Role:\n- Handle all queries received via email and website\n- Answer calls from customers and Sales Managers\n- Generate orders and data inputting\n- Manage customs and export paperwork for deliveries\n- Assist colleagues/other departments in busy periods\n- Administrative duties as required\nThe candidate:\n- Fluent in both French and German (both written and verbally)\n- Senior experience in customer service (ideally from prestige product/high end customers)\n- Experience or knowledge in import/export or customs documents - ideal\n- Ability to work under pressure and to deadlines\n- Team player and excel in building cooperation\n- IT literate\nSalary: Up to £30,000 depending on experience\nFrench Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic

Customer Service Advisor\n\nSalary: £13.45 per hour (Living Wage Employer)\n Location: Capgemini, Manchester\n Hours: 35 hours per week, Monday to Friday, between 7am - 6pm\n\nManpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini.\n\nIn this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience.\n\nWhat you'll do\n\nRespond to customer requests via telephone, email, and web chat\nLog all requests using the appropriate call logging software\nResolve issues or provide advice and guidance where possible over the phone\nAssign calls to the relevant support teams when needed\nAction Back Office requests when required\nAdvise customers and support teams on known problems/workarounds\nKeep customers updated on the progress of their request or incident\nContribute to team success by meeting agreed personal targets\n Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed.\n\nWhat you'll bring\n\nExcellent communication skills, both verbal and written\nA genuine passion for delivering great customer service\nWillingness to learn and adapt\nAbility to work independently and as part of a team\nStrong problem-solving skills\nConfidence working under pressure\n If you're looking for a steppingstone into a career in technology, this could be your next move.\n\nInterested? Apply today! \n\nIf you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

Customer Service Advisor \n Based in Manchester City Centre\n 5 days on site\n Paying £24,000 - £26,000 DOE\n\nWe're looking for a confident and driven Customer Service Advisor to join a busy Credit Control team in Manchester. This role is a great fit for someone who enjoys working in a fast-moving environment, working towards KPIs, and engaging with clients over the phone.\n\nWhat You'll Be Doing\n\nManaging your own daily collection schedule, with a focus on proactive outbound calls\nWorking to meet and exceed individual KPIs, SLAs, and cash collection targets\nMonitoring your performance and understanding key drivers such as aged debt, call activity, and collection rates\nTaking ownership of account queries and escalating where needed\nLiaising with internal teams, including customer service and client experience, to resolve issues efficiently\nMaintaining accurate records of all collection activity and client communications\nContributing to a positive, motivated team environment \n\nWhat We're Looking For\n\nExperience in Customer Service, Complaints Handling, Credit Control or a similar role\nStrong communication skills and confidence when dealing with clients\nA proactive, target-driven mindset with the ability to manage your own workload\nGood negotiation skills and a practical, problem-solving approach\nComfortable working in a fast-paced, performance-focused environment\nReliable, punctual, and committed to maintaining high standards \n\nHow Success is Measured\n\nDelivery against KPIs and SLAs\nCash collection performance and reduction in aged debt\nOutbound call activity and engagement levels\nDebtor days and overall collection efficiency\nContribution to team performance and service standards \n\nThis is an opportunity to join a supportive team where performance is recognised, and where you'll have the chance to develop your skills in a commercially focused finance environment.\n\nIf you're someone who enjoys a challenge, thrives on hitting targets, and knows how to balance results with great client service, this could be the role for you!\n\n51630CH\n\nINDMANJ\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

Account Manager – Managed IT Services\n\nManchester (Hybrid)\n\n£25,000–£35,000 Base + Uncapped Commission + Benefits\n\nWe’re recruiting on behalf of a growing and highly respected Managed Service Provider that delivers tailored IT solutions to businesses across the UK. With expertise spanning managed IT support, cyber security, cloud services, and infrastructure, they’ve built a strong reputation for outstanding customer service and long-term client partnerships.\n\nDue to continued expansion, they’re looking for an Account Manager to join their Manchester team and manage an established client base — so there’s no requirement to bring your own accounts or contacts. Instead, you’ll focus on developing existing relationships, driving account growth, and enjoying the opportunity to work with warm, engaged clients while helping generate new business opportunities along the way.\n\nThe Role\n\nThis is a fantastic opportunity for a commercially minded Account Manager who enjoys building strong client relationships while identifying opportunities for growth. You’ll take ownership of existing customer accounts, ensuring exceptional service delivery while uncovering opportunities to upsell and cross-sell across cloud, cyber security, infrastructure, and managed IT solutions.\n\nWorking closely with internal technical teams, you’ll act as a trusted advisor to clients and help deliver tailored technology solutions that provide genuine business value.\n\nKey Responsibilities\n\nManage and develop relationships across an existing portfolio of client accounts\nIdentify and convert upsell and cross-sell opportunities across IT solutions\nConduct regular account reviews to ensure customer satisfaction and retention\nAct as the main point of contact for clients, delivering a high-quality customer experience\nCollaborate with technical teams to deliver tailored solutions aligned to customer needs\nSupport business growth through proactive account development and new business generation\n\nWhat We’re Looking For\n\nExperience in Account Management within MSP, IT services, or technology environments\nGood understanding of managed IT services, cloud, and cyber security solutions\nCommercial mindset with the ability to identify revenue opportunities\nStrong communication and relationship-building skills\nAbility to manage multiple client accounts strategically\nMotivated, proactive, and target-driven attitude\n\nWhat’s on Offer\n\n£25,000–£35,000 base salary\nUncapped commission structure\nHybrid working in Manchester\nClear progression and career development opportunities\nSupportive and collaborative team culture\nComprehensive benefits packageTo apply, send your CV to or call (phone number removed) to speak with Kylie

Market-leading benefits | Support customers through financial difficulties | Growing specialist finance business | Genuine opportunity to make a difference\n\n If you have experience in collections, recoveries, or payment support and want a role where customer outcomes matter, this Collections Agent opportunity offers the chance to make a real impact. You’ll support customers experiencing financial difficulties, helping them find sustainable solutions while working within a supportive and well-resourced environment.\n\n This is an opportunity to join a business focused on improving customer experiences within a specialist finance sector. You'll have the autonomy to manage your caseload, contribute ideas for process improvements, and play an important role in delivering fair customer outcomes.\n\n Package & Benefits for the Collections Advisor:\n • Salary £28,000–£30,000 per annum.\n • Discretionary company bonus scheme.\n • 25 days holiday, increasing to 28 days after three years of service, plus bank holidays.\n • Private medical insurance and health cash plan for you and your family.\n • 5% employer pension contribution.\n • Employee discounts and free office refreshments.\n • Enhanced family leave and paid sick leave.\n\n About the Company\n You will be joining a customer-focused finance business committed to making a traditionally complex process simpler and more accessible. The organisation combines strong growth with a supportive culture that values customer care, continuous improvement, and employee wellbeing.\n\n Key Responsibilities for the Collections Advisor: \n • Supporting customers experiencing financial difficulties, identifying appropriate and sustainable payment solutions.\n • Agreeing payment arrangements and work closely with specialist teams to achieve positive customer outcomes.\n • Maintaining accurate records and ensure all customer interactions are managed in line with relevant processes and standards.\n • Identify potential risks and contribute recommendations for process improvements.\n\n About You\n • Experience within a Payment Support, Collections, or Recoveries role \n • Understanding of collections processes, customer support strategies, and financial principles.\n • Experience managing a caseload and handling customer communications across multiple channels.\n\nFor consideration please click apply with your most recent CV for consideration or call Jenni on (phone number removed)

Customer Care Advisor | Manchester City Centre | £27,000 - £30,000 DOE \n\nHours: Monday - Friday, 9am - 5pm\nHybrid Working - 2 days office based, 3 days from home \nWe are currently recruiting on behalf of a fast-growing fashion brand for an experienced Customer Care Advisor to join their expanding team.\nThis is an exciting opportunity to join a scaling e-commerce business where customer experience is at the forefront of everything they do. The successful candidate will play a key role in delivering a first-class service and maintaining excellent customer satisfaction and Trustpilot reviews.\n\nCustomer Care Advisor Key Responsibilities:\n\nManaging all customer email enquiries in a professional and timely manner\n\nHandling refunds, returns and exchanges efficiently\n\nResolving customer complaints with empathy and a solution-focused approach\n\nResponding to delivery and order tracking enquiries\n\nSupporting customers throughout their full online purchasing journey\n\nMaintaining and improving customer satisfaction and Trustpilot ratings\n\nLiaising with internal teams and couriers to resolve customer issues quickly\n\nUpdating customer records accurately across internal systems\n\nIdentifying recurring customer issues and suggesting process improvements\n\nEnsuring all SLAs and response time targets are consistently achieved\n\nProviding a personalised and positive customer experience with every interaction\n\nSupporting during peak trading periods and product launches\n\nCustomer Care Advisor Skills Required:\n\nPrevious experience within a customer service role\n\nExperience working within an e-commerce environment would be advantageous\n\nConfident handling high volumes of customer enquiries\n\nExcellent written communication skills and attention to detail\n\nExperience using Shopify\n\nExperience using Gorgias is highly desirable, although not essential\n\nStrong problem-solving skills and the ability to remain calm under pressure\n\nA proactive and positive attitude with a genuine passion for customer experience\n\nCustomer Care Advisor Benefits:\n\nHybrid working - 3 days working from home\n\n20 days holiday + birthday off + bank holidays\n\nNEST pension scheme\n\nVolunteer days\n\nOpportunity to join a growing brand with ambitious expansion plans\n\nSupportive and collaborative team environment\n\nThis is a fantastic opportunity for a customer-focused professional looking to join a brand that is truly going places and make a real impact within a growing business.\n\nBH36183

Portfolio are partnering with a leading HR & Payroll technology business to recruit a Senior Payroll Advisor into their growing specialist Payroll Advisory team.\n\nThis isn't a traditional payroll role.\n\nThis is an opportunity for an experienced payroll professional to become the go-to escalation expert for complex payroll and software-related issues, supporting clients who rely on best-in-class payroll technology to keep their businesses running smoothly.\n\nYou'll work at the intersection of payroll, software, client support, and problem-solving - collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience.\n\nIf you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers the chance to step into a more specialist, advisory-led position within a fast-growing and forward-thinking business.\n\nThe Role\n\nAs a Senior Payroll Advisor, you'll take ownership of complex payroll software and advisory cases, supporting clients with high-level technical and legislative queries while acting as an escalation point for the wider Payroll team.\n\nYou'll be responsible for investigating issues thoroughly, identifying root causes, replicating software problems within a test environment, and working closely with internal teams to drive resolutions forward.\n\nThis is a role where your payroll expertise genuinely makes an impact - not only for clients, but also in helping shape product improvements, system enhancements, and internal best practice.\n\nWhat You'll Be Doing\n\nBeing the go-to escalation expert for complex payroll and software queries\nInvestigating payroll issues, identifying root causes, and finding practical solutions\nSupporting clients with technical payroll guidance and system troubleshooting\nWorking closely with Product and Technical teams to resolve software issues\nReplicating bugs in test environments and escalating where needed\nAdvising on payroll corrections, HMRC compliance, and data discrepancies\nSupporting and mentoring Payroll Advisers on more complex cases\nIdentifying opportunities to improve systems, processes, and client experience\nKeeping cases updated accurately within Salesforce and managing workloads effectively\nBuilding trusted relationships with clients through expert support and problem-solving\n\nWhat We're Looking For\n\nStrong technical payroll knowledge with a solid understanding of UK payroll legislation\n\nPrevious experience supporting payroll software or working within a payroll systems environment\n\nConfident understanding of HMRC reporting requirements and payroll compliance\n\nExperience troubleshooting payroll discrepancies and reconciling payroll data\n\nStrong analytical and problem-solving skills with exceptional attention to detail\n\nAbility to communicate confidently with clients, stakeholders, and internal teams\n\nComfortable working in a fast-paced environment managing multiple priorities\n\nA naturally inquisitive mindset with the ability to investigate issues thoroughly and think commercially\n\nExperience within a bureau, outsourced payroll, or payroll software environment would be highly advantageous\n\nWhy Join?\n\nThis is an opportunity to join a business that's investing heavily in its Payroll division and building a specialist team of experts who genuinely influence the direction of the service and software offering.\n\nYou'll be surrounded by experienced professionals, exposed to complex and varied payroll challenges, and given the opportunity to develop your technical expertise in a highly collaborative environment.\n\nAlongside a competitive salary, you'll also benefit from:\n\n25 days holiday plus bank holidays & your birthday off\n\nEnhanced pension contributions with service\n\nHealth Shield & Employee Assistance Programme\n\nGroup life insurance\n\nOn-site gym & discounted health club membership\n\nCycle to Work scheme\n\nTravel loan scheme\n\nRetail, travel & lifestyle discounts\n\nOngoing training, development & progression opportunities\n\nIf you're ready to step beyond payroll processing and move into a more technical, consultative role where your expertise will genuinely add value, we'd love to hear from you.\n\n51225GO\n\nINDPAYN\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

Customer Service Advisor** (Contract)\n\nDuration: 12 Months (Possibility for extension)\n\nLocation: Manchester/Hybrid (4 days per week on site) \n\nRate: A highly competitive salary is available for suitable candidates\n\nRole Profile\n\nAre you ready to take your career to the next level in the dynamic world of investment banking? We are seeking a dedicated Customer Service Advisor to join our team. This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about providing exceptional service.\n\nKey Responsibilities:\n\nServe as the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence. While the role is predominantly phone-based, you'll also engage in independent case investigations.\nDeliver high-quality service consistently, managing client conversations with confidence while meeting challenging productivity and quality targets.\nExecute telephone trades accurately and efficiently, adhering strictly to client instructions, regulatory requirements, and established procedures.\nAddress both straightforward and complex shareholder queries, providing clear and confident technical support while taking ownership of issues until resolved.\nInvestigate discrepancies and errors on shareholder accounts and statements, applying sound judgment, attention to detail, and structured problem-solving techniques.\nDrive first-contact resolution wherever possible, escalating only when necessary and retaining ownership until full closure.\nProactively manage daily open cases to ensure timely follow-up, accurate outcomes, and a strong client experience.\nTake full accountability for the quality, accuracy, and completion of all work, with performance measured against productivity, quality, and client outcomes.\nOperate effectively across multiple management companies, adapting quickly to different processes, products, and service expectations.\nDemonstrate a continuous improvement mindset by identifying opportunities to enhance service delivery, efficiency, and client experience. \n\nSkills & Experience:\n\nProven experience in a client service or contact centre environment is essential.\nComfortable operating in a performance-driven, regulated environment with clear standards and expectations.\nAbility to work independently, manage workload under pressure, and make informed decisions.\nStrong written and verbal communication skills across multiple channels.\nEducated to secondary school level with equivalent experience. \n\nCandidates will need to show evidence of the above in their CV in order to be considered. \n\nIf you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. \n\nWe will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. \n\nPontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.\n\nAs part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.\n\nWe use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Financial Advisor career pathway | £40,000 basic salary | Full academy training and qualifications | Clear route into financial advice\n\nIf you're successful in sales and looking to build a career as a Trainee Financial Advisor, this opportunity offers a structured pathway into financial services, professional qualifications, and long-term progression towards becoming a qualified Financial Advisor. Whether you already have some exposure to financial services or are looking to transition into the industry, you'll receive the training and support needed to build a successful career in financial advice.\nYou'll join a dedicated academy programme where you'll receive one-to-one coaching from an experienced Academy Trainer, gain industry-recognised qualifications, and develop the knowledge and skills needed to become a qualified Financial Advisor. No previous financial services qualifications are required.\n\nPackage & Benefits\n• Salary £40,000 per annum.\n• Realistic OTE of £65,000 per annum.\n• Monday to Friday working hours, 9:00am to 5:00pm.\n• Full academy training programme with dedicated one-to-one support.\n• Support to achieve industry-recognised financial services qualifications.\n• Private healthcare.\n• Profit share scheme.\n• 8% employer pension contribution.\n• Death in service cover.\n• Modern, high-specification office in a prime Manchester city centre location.\n• Complimentary snacks, refreshments, and premium bean-to-cup coffee.\n• On-site shower facilities and Pilates studio access.\n• Regular social events and team incentives.\n\nAbout the Company\nYou will be joining a growing financial services business with a mission to make financial advice more accessible and easier to understand. The business specialises in pensions, retirement planning, pension reviews, and broader financial planning, while investing heavily in developing future Financial Advisors through its academy programme.\n\nKey Responsibilities\n• Speak with prospective clients who have already engaged with the business and are progressing through the financial advice process.\n• Build trust and rapport with clients while explaining the financial planning journey and answering questions about pensions, retirement planning, and financial advice.\n• Gather key information and obtain Letters of Authority to support pension reviews, retirement planning, and financial advice recommendations.\n• Develop your knowledge, qualifications, and expertise through structured academy training and ongoing professional development.\n\nAbout You\n• Experience in sales, business development, customer retention, or a client-facing commercial role.\n• Financial services experience within areas such as pensions, insurance, mortgages, banking, investments, or protection would be advantageous but is not essential.\n• Motivated to build a long-term career in financial advice and willing to undertake professional qualifications through a structured academy programme.\n\nIf you're interested in becoming a qualified Financial Advisor and building a long-term career in financial services, we'd love to hear from you. Contact Fintelligent for more information or a confidential discussion.\n\nAW_FIN

Job Title: Supporter Care Administrator/Customer Service Advisor\n Location: Salford (Office-Based)\n Hours: Monday to Friday, 9:00 AM - 5:00 PM\n\nMy client is currently seeking a Temporary Supporter Care Administrator to join their team in Salford. This role is ideal for someone with strong communication skills and an eye for detail, looking to make a positive impact while supporting the business.\n Main Duties & Responsibilities:\n\nRespond to inquiries from supporters, ensuring accurate and timely recording of details on the system.\nProvide exceptional customer service to enhance the service offered.\nHandle sensitive information with confidentiality, ensuring appropriate data protection.\nShare inspirational stories with supporters to encourage continued support.\nMake outbound calls to engage with supporters and promote campaigns.\nManage administration of supporter requests, donation queries, and update personal details.\nProvide administrative support to the Supporter Care Team, including assistance with team projects and purchasing activities.\nCollect and input data, producing basic reports as needed.\nHandle sensitive legacy-related correspondence and assist with troubleshooting minor system issues.\nGreet visitors and ensure security protocols are followed.\nThis is a great opportunity to contribute to a meaningful cause in a supportive office environment. If you're proactive, organized, and have a commitment to safeguarding, we'd love to hear from you!\n This is ideal for any candidate who has previously worked within a similar role or contact centre-based customer service roles.\n Apply now!\n\nBrook Street NMR is acting as an Employment Agency in relation to this vacancy

Mercier Consultancy MD is excited to announce a unique opportunity for a.Dutch Speaking Customer Service Advisor.Greece! This role is ideal for adventurous individuals seeking to merge work with the experience of living in a vibrant culture.As a part of our dedicated team, you will provide exception

First contact resolution of customers and client’s queries, requests, orders and complaints.

Advancing People - Multilingual Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client on a remote basis.Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the.English speaking marke

A well known and established brand is looking to grow their customer service team and offer their new advisors the opportunity to work from home.We are looking for exceptional Customer Service Advisors to provide the best customer support experience.The role is full time, working a 40 hour week Mond

Rewards and Benefits on offer:.Working for a blue-chip company with a great team-based culture.The role is only working Monday to Friday- no weekends!.Home based position from day one!.World class training and development opportunities.The Company you will be working for:.MTrec is proudly representi

You will be joining a company who has an excellent employee culture and levels of support, training, and motivation from a great team of managers.

Want a soul-sucking call centre job?. After your first interview, you’ll arrange a call with someone from the Talent Team.

Dutch speaking Customer Service Advisor.Remote, with 1 day per month in the office.Are you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a Dutch-Speaking Customer Service Advisor to join our client’s team.This role is primarily remote, offering flex

French Speaking Inbound Customer Service Advisor.The opportunity to work with an award-winning team who are at the pinnacle of their industry.Incredibly friendly team working environment.Training and Development opportunities.Great progression opportunities!.MTrec Commercial are proudly supporting o

The opportunity to work with an award-winning team who are at the pinnacle of their industry.Incredibly friendly team working environment.Training and Development opportunities.Great progression opportunities!.MTrec Commercial are proudly supporting our market leading client, who, due to significant

Advancing People - Multilingual Recruitment Specialists are now recruiting for a French Speaking Customer Service Advisor for their client based in St.Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the.English speaking markets, pr

We are Jumar; we are award-winning digital specialists, delivering global IT projects. Our mission is to empower businesses through innovative technology that drives growth and enhances operational efficiency. Our teams of technology experts work with organisations to help them realise their digital goals, by providing project outcomes, teams and skills to complement their existing IT capability. For over two decades, we have constantly adapted to the evolving digital landscape to offer a wide array of IT services across both public and private sectors. The services we offer include Cloud and Intelligent Automation, Legacy Modernisation, Software Engineering, Strategy and Consulting as well as Role Augmentation and Recruitment services. Collaboration sits at the heart of our approach; we unite people from diverse backgrounds and empower them to deliver innovative solutions with our clients. Recently backed by a global private equity firm, we are on an exciting growth trajectory. This is truly an exciting time to join us on our journey. We are seeking a versatile and proactive Pre-Sales & Bid Management Specialist to support our sales and business development process across both public and private sectors. This hybrid role combines bid management and bid writing responsibilities with pre-sales consultancy tasks, including proposal development, SoW creation, and sales collateral generation. You will work closely with sales owners, technology practice leads, and delivery teams to craft persuasive and technically sound submissions that help convert opportunities into wins. This includes producing high-quality written material for bids, RFPs, proposals, case studies, and maintaining a library of reusable content. Key Responsibilities Bid & Proposal Development: • Manage and write compelling, compliant, and persuasive responses to bids, RFPs, and tenders., • Liaise with technical and delivery teams to capture content, validate feasibility, and ensure alignment with client requirements., • Review, edit, and format all responses for clarity, accuracy, and impact., • Ensure timely bid submissions while maintaining quality and adherence to internal review processes., • Conduct research into client organisations, procurement needs, and competitor activity to tailor proposals effectively. Pre-Sales Consultancy: • Actively support opportunity qualification and development through to conversion., • Collaborate with the sales team to understand client challenges and business drivers., • Create and maintain Statements of Work, proposals, presentations, and commercial models using standard templates., • Engage with practice leads to represent technical capability in written form (not as a solution designer)., • Support handover to delivery teams post-win. Sales Collateral & Knowledge Management: • Create and maintain reusable assets including case studies, SoW templates, capability decks, and whitepapers., • Keep the bid content library current and searchable using tooling such as Copilot or knowledge management systems., • Assist in standardising engagement models and proposal frameworks across service lines., • Collaborate with marketing to contribute to press releases and customer references. Skills and experience: • Proven experience in a Pre-Sales, Bid Writer, or Technical Account Manager role, ideally in IT services., • Track record of writing successful bids, especially in the UK public sector (including GDS and Crown Commercial Frameworks)., • Experience working on both outcome-based and contingent resourcing bids., • Understanding of technology concepts such as SaaS, Microsoft (.NET, Dynamics), legacy modernisation, or data analytics., • Ability to manage multiple concurrent bid or proposal efforts under tight deadlines., • High-level technical understanding and ability to translate technical concepts into client-focused messaging., • Excellent stakeholder management - capable of engaging C-level stakeholders and collaborating cross-functionally., • Familiarity with tools such as Tussell, Stotles, and Microsoft Office Suite. Benefits • 25 days annual leave (plus bank holidays), • An additional day of paid leave for your birthday (or Christmas eve), • 4% Matched employer contributed pension (salary sacrifice), • Life assurance (3x), • Access to an Employee Assistance Programme, • Private medical insurance through our partner Aviva., • Cycle to work scheme, • Corporate eye-care vouchers, • Access to an independent financial advisor, • 2 x social value days per year to give back to local communities.