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Associate Director – Insurer Relationships The Associate Director of Insurer Relationships is a high-impact leadership role responsible for the strategic management of our insurer panel. You will act as the primary architect of our carrier relationships, transforming them into high-value partnerships that drive commercial growth, improve product offerings, and deliver superior outcomes for our clients. We are a flexible, hybrid working employer. We do have offices based in Manchester, Peterborough and London where frequent travel to would be expected although the primary role will be out and about seeing clients and partners as and when required. Key Responsibilities 1. Strategic Relationship Management & Commercial Value • Insurer Strategy: Develop and execute a multi-year insurer engagement strategy to maximise commercial revenue., • Commercial Negotiation: Lead high-stakes negotiations to facility terms., • Customer-Centric Innovation: Collaborate with insurers to develop bespoke products and "white-label" solutions that address emerging customer needs and market gaps. 1. Leadership & People Development • Team Management: Lead, mentor, and inspire a team of relationship managers., • Talent Growth: Build a high-performance culture by identifying skills gaps and implementing robust personal development plans., • Resource Planning: Align team capacity with business priorities to ensure consistent delivery of commercial targets. 1. Data-Led Decision Making & Problem Solving • Analytical Oversight: Use data to monitor insurer performance, loss ratios, and placement trends., • Strategic Problem Solving: Identify roadblocks in the placement chain and implement creative solutions to improve ease-of-trade and conversion rates., • Market Intel: Stay ahead of market cycles (hard/soft markets) to proactively pivot the broker’s placement strategy. 1. Stakeholder Engagement & Communication • Executive Influence: Act as a key advisor to the Retail Board, providing succinct updates on market trends and financial performance., • Expert Presentation: Create and deliver high-impact PowerPoint presentations that distil complex commercial data into clear, actionable narratives for senior internal and external audiences., • Cross-Functional Collaboration: Work seamlessly with Operations, Commercial Directors, Digital and Proposition, Legal, Change, Claims, and Compliance to ensure a unified approach to insurer management. Key Skills & Experience • Proven track record of managing large-scale insurer relationships within a brokerage or MGA., • Deep understanding of the regulatory landscape with the ability to translate complex rules into practical business workflows., • Exceptional verbal and written communication skills, with the ability to "read a room" and influence C-suite stakeholders., • Expert in PowerPoint, capable of creating succinct, visually professional decks that tell a compelling story., • Passionate about developing others and embedding a culture of excellence and integrity across their team., • Be passionate about delivering great outcomes for our millions of customers. What we offer in return? • A collaborative and fast paced work environment, • Private Medical Insurance, • Yearly bonus scheme, • 30 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service), • Life Assurance 4x annual salary, • Vibrant, modern offices About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers’ advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused.com, Go Compare and Compare the Market, via our broker partners.

So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our business Based in Fallowfield, our store has free parking available! Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: • Salary - £12.91 per hour plus additional incentives, • Full time - 39.5 hours - weekend working is essential, • Birthday off every year, • We will auto-enroll you into the pension scheme with an employer contribution when you contribute too, • Specsavers Perks - a portal to a world of great everyday discounts and savings, • WeCare - our employee support service to help you and your immediate family when you need it most, • Complimentary subscription to the Headspace app, • Eyecare and hearcare discounts for you What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include: • In-store optical experience Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: • Previous experience in a fast-paced customer service environment, • Experience in optics business, • Basic knowledge/experience of optical terminology. #LI-LA2

At MSV Housing we’re committed to making sure our customers have good quality safe homes. We are seeking a Housing Disrepair & Property Litigation Solicitor to lead the management and defence of disrepair claims, ensuring compliance with statutory obligations and protecting our residents and assets. You will provide expert legal support on property access matters, enabling essential inspections and works to meet safety standards. Working autonomously, you’ll collaborate with Asset Operations teams to identify trends, reduce risk and drive continuous improvement. This role offers the opportunity to shape asset management through strategic legal insight while maintaining a strong customer focus. In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities. What do our Housing Disrepair Solicitor do; • Manage a varied caseload of housing disrepair claims from start to resolution, ensuring compliance with legal protocols and delivering strong outcomes for the organisation., • Identify and mitigate litigation risks, developing strategies to reduce claim volumes and overall legal costs., • Provide expert legal advice on complex cases, acting as a strategic advisor to support asset management, repairs and service improvement., • Represent the organisation in court and lead on securing legal access to properties for essential inspections, repairs and safety compliance., • Drive continuous improvement by analysing litigation trends, refining disrepair processes and ensuring compliance with evolving legislation and regulatory standards. What we are looking for; • Qualified Solicitor (2+ years PQE) with strong expertise in housing disrepair and litigation, underpinned by excellent knowledge of relevant legislation and civil procedure., • Proven experience managing complex, high-volume caseloads, including drafting legal documents and representing cases through to court., • Strong understanding of social housing frameworks, including the Landlord & Tenant Act, Awaab’s Law and the Social Housing (Regulation) Act 2023., • Ability to work independently while collaborating effectively with multi-disciplinary teams, providing clear and practical legal advice to non-legal colleagues., • Excellent communication, negotiation and analytical skills, with experience using case management systems and a commitment to continuous professional development and high ethical standards. We offer a range of great benefits including: • Flexibility on where you work with home working kit provided, • 33 days holiday per year plus bank holidays, and a holiday a buy scheme., • Company pension scheme with up to 10% matched contributions, • Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more., • Enhanced sick pay with up to 3 months full pay and 3 months half pay, • Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives, • Life assurance subject to being a member of our company pension scheme., • Learning and development to support you to develop the skills you need to fulfil your role and progress in your career, • Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. If you wish to discuss the roles informally, please contact Gareth Eadsforth, Director of Asset Operations on . Interview dates are to be confirmed, interviews will be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We’re passionate about inclusion and we’d love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for.

Credit Controller \n Based in Manchester City Centre\n 5 days on site\n Paying £24,000 - £26,000 DOE\n\nWe're looking for a confident customer service advisor to join our client as a Credit Controller. This role is a great fit for someone who enjoys working in a fast-moving environment and takes pride in delivering a high level of service to clients.\n\nThe Role\n You'll be responsible for managing your own portfolio of accounts, driving collections activity, and building strong relationships with clients and internal teams. This isn't just about hitting targets - it's about taking a commercial, solutions-focused approach to resolving issues and improving overall performance.\n\nWhat You'll Be Doing\n\nManaging your own daily collection schedule, with a focus on proactive outbound calls\nWorking to meet and exceed individual KPIs, SLAs, and cash collection targets\nMonitoring your performance and understanding key drivers such as aged debt, call activity, and collection rates\nTaking ownership of account queries and escalating where needed\nLiaising with internal teams, including customer service and client experience, to resolve issues efficiently\nSupporting continuous improvement by identifying training or coaching needs\nMaintaining accurate records of all collection activity and client communications\nContributing to a positive, motivated team environment \n\nWhat We're Looking For\n\nExperience in Credit Control, Customer Service, Complaints Handling, or a similar role\nStrong communication skills and confidence when dealing with clients\nA proactive, target-driven mindset with the ability to manage your own workload\nGood negotiation skills and a practical, problem-solving approach\nComfortable working in a fast-paced, performance-focused environment\nReliable, punctual, and committed to maintaining high standards \n\nHow Success is Measured\n\nDelivery against KPIs and SLAs\nCash collection performance and reduction in aged debt\nOutbound call activity and engagement levels\nDebtor days and overall collection efficiency\nContribution to team performance and service standards \n\nThis is an opportunity to join a supportive team where performance is recognised, and where you'll have the chance to develop your skills in a commercially focused finance environment.\n\nIf you're someone who enjoys a challenge, thrives on hitting targets, and knows how to balance results with great client service, this could be the role for you.\n\n51576CH\n\nINDMANJ\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: • HR Administrator - £27,000+, • HR Assistant - £30,000+, • HR Officer - £35,000+, • HR Advisor - £38,500+, • HR Manager - £55,000+ And with hybrid and remote roles increasingly common in HR, the flexibility is there too. How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. • Accredited by the Chartered Institute of Personnel & Development (CIPD), • Covers recruitment, employee relations, HR systems, and more, • Complete in approx. 10-12 weeks at your own pace This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry. Step 2 - Tailored Recruitment Support Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. You’ll get: • A professionally written, HR-focused CV, • Job-matching advice tailored to your experience and location, • Application support, interview prep, and mock interviews, • Ongoing 1-to-1 guidance to help you land your first HR role Step 3 - Start Your New HR Career Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. And to give you confidence, we offer a Money Back Guarantee:If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

Car Sales Controllers,Do you want to work for a fast paced and busy showroom with excellent footfall and sales opportunities? Do you want to work with an excellent brand, be able to shape and mould a team, and be rewarded with an outstanding salary package! If so then The Recruitment Solution are seeking an experienced Sales Controller/Transaction Manager on behalf of one of our most valued clients, based in the Manchester area. They take pride in delivering an exceptional customer service experience with a ''mission'' of becoming the partner of choice to facilitate all their customers motoring needs. They look to continuously develop all their team members to help cultivate a dynamic, progressive, and rewarding organisation. Why Apply for this Sales Controller/Transaction Manager role?• Fantastic career opportunities, • State of the art resources and training • Uncapped earnings • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off• You get to be a part of a Luxury Brand, who provide you with excellent support• Market leading salary Candidate Requirements• Responsible for the day to day management of the sales team.• Working with the Sales Manager to ensure that all opportunities are maximised.• Candidates will be able to demonstrate a strong background in selling vehicle related finance products and must have previous experience of working in a Business Manager or Sales Controller role within a main dealer. • Attitude is important, and we are looking for someone who has a positive can-do mentality and able to work with initiative whilst delivering our values to both customers and colleagues. To apply for this Car Sales Controller/Transaction Manager vacancy, you can email your CV to . Alternatively, why not call Daniel Walton directly today on or We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers.Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

Service Advisor Franchised Motor Dealership - Stockport We are looking for an outstanding Service Advisor for our client's outstanding dealership in the Stockport area. Ideally you will have at least 1 years experience within an Automotive Service Advisor role. Perhaps more importantly, you must be really customer focused. The brand represented is highly prestigious and representatives of this brand must have similar values. The working rota is 8am to 5pm Monday to Friday with only 1 late night per week until 6pm. Every 3rd Saturday morning on a rota which is paid as overtime, so on top of your basic salary. The package is £33,600 basic (plus Saturday pay) with an OTE of £37,600. Over and above this, there are additional bonuses available, so the package is highly competitive. You will be working within a positive and vibrant team, in an environment that rivals any in the area. A full clean driving licence is required for this role. Please apply with a current CV and be able to take an initial call from us to run through the vacancy details, along with a quick vacancy suitability check. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Hybrid Mortgage Advisor / Hybrid Mortgage Broker – Manchester City Centre & Salford Quays – High Earnings Location: Manchester City Centre & Salford Quays Salary: Up to £35,000 basic (including car allowance) OTE: £75,000+ (Uncapped) Job Type: Full-Time | Employed or Self-Employed Recruiter: Cameron James Professional Recruitment Hybrid Mortgage Advisor / Hybrid Mortgage Broker – Manchester – High Earnings Opportunity Cameron James Professional Recruitment is proud to be partnering with a highly successful and forward-thinking mortgage and estate agency group in Manchester City Centre & Salford Quays. Due to exceptional property volumes, a thriving luxury apartment market, and a strong financial services culture, we are seeking an ambitious Hybrid Mortgage Advisor / Hybrid Mortgage Broker to join this flagship operation. This is a fantastic opportunity for a driven individual looking to maximise high earnings, work within a high-volume environment, and build a highly profitable mortgage desk. The Role – Hybrid Mortgage Advisor / Hybrid Mortgage Broker This is a true hybrid mortgage advisor role, offering a mix of office-based and flexible working. Initially, you will be based in Manchester City Centre 3–4 days per week, allowing you to: • Build strong relationships with estate agency teams, • Maximise lead conversion, • Establish yourself within a high-performing environment Once established, greater flexibility is offered. You will receive: • High-quality estate agency leads, • Business from Manchester City Centre & Salford Quays, • Consistent pipeline from multiple branches Performance & Earnings Potential • 20–25 mortgage appointments per month, • 8–10 mortgage sign-ups per month, • Average case size: £1,800, • Protection conversion: 70%+ Realistically, advisors are generating £180,000+ in annual revenue, delivering high earnings well in excess of £85,000. Key Responsibilities • Deliver expert whole-of-market advice as a hybrid mortgage advisor / hybrid mortgage broker, • Conduct appointments (face-to-face, telephone, and virtual), • Convert 5–8 qualified leads per week, • Build and maintain introducer relationships, • Manage a strong pipeline to maximise conversions, • Ensure FCA compliance and excellent customer outcomes Employed Package • Basic salary up to £35,000 (including car allowance), • Uncapped commission structure, • Monthly bonuses, • Commission splits from 5%–32%, • Pension & Death-in-Service, • Full admin support Self-Employed Option • 70% commission on self-generated business, • 45% commission on company leads, • Full compliance & admin support, • Designed for maximum high earnings Requirements • CeMAP qualified (or equivalent), • Competent Adviser Status (CAS), • Experience as a mortgage broker, • Ideally have estate agency experience, • Strong knowledge of residential mortgages & protection, • Driven, target-focused mindset, • Ability to thrive in a fast-paced city environment Why Apply? • Work in the heart of Manchester City Centre, • Access to high volumes of quality leads, • Luxury apartment market exposure, • Strong estate agency partnerships, • Genuine opportunity for high earnings, • Hybrid working model Apply Today For a confidential discussion, please contact: Bryn McMillan Financial Services Recruitment Director Cameron James Professional Recruitment

Location: Manchester - HybridSalary: £32,002.35 - £34,214.21Duration: Permanent An exciting HR Advisor opportunity has arisen with our client, a leading health and social care charity. They are seeking an experienced HR Advisor to act as the first point of contact for HR and employee relations queries and cases, providing a prompt and effective customer service experience. Key Responsibilities· Lead and advise on a wide range of employee relations matters, including disciplinary, grievance, capability, sickness absence, flexible working, and reasonable adjustment cases.· Provide clear HR guidance and coaching to managers and staff at all levels.· Advise on HR policies and processes relating to recruitment, redeployment, and terms and conditions.· Develop expertise in TUPE, organisational change, and employment-related processes.· Support People Relations and Business Partner teams with organisational change and project work.· Maintain accurate HR records, systems, and case management documentation.· Identify and escalate high-risk or complex issues where appropriate.· Contribute to training delivery and wider People team initiatives.Essential Requirements· Proven experience managing employee relations and a range of HR-related activities.· Strong knowledge of UK employment legislation and experience working within a regulated environment.· CIPD Level 3 qualified or equivalent HR experience.· Demonstrated ability to coach, support, and advise managers and employees effectively.· Commitment to continuous professional development.· Experience handling complex employee relations matters and supporting HR teams.· A values-driven approach, with the ability to embed organisational values into day-to-day practice.· Experience promoting equality, diversity, and inclusion. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Portfolio are partnering with a leading HR & Payroll technology business to recruit a Senior Payroll Advisor into their growing specialist Payroll Advisory team.\n\nThis isn't a traditional payroll role.\n\nThis is an opportunity for an experienced payroll professional to become the go-to escalation expert for complex payroll and software-related issues, supporting clients who rely on best-in-class payroll technology to keep their businesses running smoothly.\n\nYou'll work at the intersection of payroll, software, client support, and problem-solving - collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience.\n\nIf you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers the chance to step into a more specialist, advisory-led position within a fast-growing and forward-thinking business.\n\nThe Role\n\nAs a Senior Payroll Advisor, you'll take ownership of complex payroll software and advisory cases, supporting clients with high-level technical and legislative queries while acting as an escalation point for the wider Payroll team.\n\nYou'll be responsible for investigating issues thoroughly, identifying root causes, replicating software problems within a test environment, and working closely with internal teams to drive resolutions forward.\n\nThis is a role where your payroll expertise genuinely makes an impact - not only for clients, but also in helping shape product improvements, system enhancements, and internal best practice.\n\nWhat You'll Be Doing\n\nBeing the go-to escalation expert for complex payroll and software queries\nInvestigating payroll issues, identifying root causes, and finding practical solutions\nSupporting clients with technical payroll guidance and system troubleshooting\nWorking closely with Product and Technical teams to resolve software issues\nReplicating bugs in test environments and escalating where needed\nAdvising on payroll corrections, HMRC compliance, and data discrepancies\nSupporting and mentoring Payroll Advisers on more complex cases\nIdentifying opportunities to improve systems, processes, and client experience\nKeeping cases updated accurately within Salesforce and managing workloads effectively\nBuilding trusted relationships with clients through expert support and problem-solving\n\nWhat We're Looking For\n\nStrong technical payroll knowledge with a solid understanding of UK payroll legislation\n\nPrevious experience supporting payroll software or working within a payroll systems environment\n\nConfident understanding of HMRC reporting requirements and payroll compliance\n\nExperience troubleshooting payroll discrepancies and reconciling payroll data\n\nStrong analytical and problem-solving skills with exceptional attention to detail\n\nAbility to communicate confidently with clients, stakeholders, and internal teams\n\nComfortable working in a fast-paced environment managing multiple priorities\n\nA naturally inquisitive mindset with the ability to investigate issues thoroughly and think commercially\n\nExperience within a bureau, outsourced payroll, or payroll software environment would be highly advantageous\n\nWhy Join?\n\nThis is an opportunity to join a business that's investing heavily in its Payroll division and building a specialist team of experts who genuinely influence the direction of the service and software offering.\n\nYou'll be surrounded by experienced professionals, exposed to complex and varied payroll challenges, and given the opportunity to develop your technical expertise in a highly collaborative environment.\n\nAlongside a competitive salary, you'll also benefit from:\n\n25 days holiday plus bank holidays & your birthday off\n\nEnhanced pension contributions with service\n\nHealth Shield & Employee Assistance Programme\n\nGroup life insurance\n\nOn-site gym & discounted health club membership\n\nCycle to Work scheme\n\nTravel loan scheme\n\nRetail, travel & lifestyle discounts\n\nOngoing training, development & progression opportunities\n\nIf you're ready to step beyond payroll processing and move into a more technical, consultative role where your expertise will genuinely add value, we'd love to hear from you.\n\n51225EML\n\nINDPAYN\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

Portfolio are partnering with a leading HR & Payroll technology business to recruit a Senior Payroll Advisor into their growing specialist Payroll Advisory team.\n\nThis isn't a traditional payroll role.\n\nThis is an opportunity for an experienced payroll professional to become the go-to escalation expert for complex payroll and software-related issues, supporting clients who rely on best-in-class payroll technology to keep their businesses running smoothly.\n\nYou'll work at the intersection of payroll, software, client support, and problem-solving - collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience.\n\nIf you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers the chance to step into a more specialist, advisory-led position within a fast-growing and forward-thinking business.\n\nThe Role\n\nAs a Senior Payroll Advisor, you'll take ownership of complex payroll software and advisory cases, supporting clients with high-level technical and legislative queries while acting as an escalation point for the wider Payroll team.\n\nYou'll be responsible for investigating issues thoroughly, identifying root causes, replicating software problems within a test environment, and working closely with internal teams to drive resolutions forward.\n\nThis is a role where your payroll expertise genuinely makes an impact - not only for clients, but also in helping shape product improvements, system enhancements, and internal best practice.\n\nWhat You'll Be Doing\n\nBeing the go-to escalation expert for complex payroll and software queries\nInvestigating payroll issues, identifying root causes, and finding practical solutions\nSupporting clients with technical payroll guidance and system troubleshooting\nWorking closely with Product and Technical teams to resolve software issues\nReplicating bugs in test environments and escalating where needed\nAdvising on payroll corrections, HMRC compliance, and data discrepancies\nSupporting and mentoring Payroll Advisers on more complex cases\nIdentifying opportunities to improve systems, processes, and client experience\nKeeping cases updated accurately within Salesforce and managing workloads effectively\nBuilding trusted relationships with clients through expert support and problem-solving\n\nWhat We're Looking For\n\nStrong technical payroll knowledge with a solid understanding of UK payroll legislation\n\nPrevious experience supporting payroll software or working within a payroll systems environment\n\nConfident understanding of HMRC reporting requirements and payroll compliance\n\nExperience troubleshooting payroll discrepancies and reconciling payroll data\n\nStrong analytical and problem-solving skills with exceptional attention to detail\n\nAbility to communicate confidently with clients, stakeholders, and internal teams\n\nComfortable working in a fast-paced environment managing multiple priorities\n\nA naturally inquisitive mindset with the ability to investigate issues thoroughly and think commercially\n\nExperience within a bureau, outsourced payroll, or payroll software environment would be highly advantageous\n\nWhy Join?\n\nThis is an opportunity to join a business that's investing heavily in its Payroll division and building a specialist team of experts who genuinely influence the direction of the service and software offering.\n\nYou'll be surrounded by experienced professionals, exposed to complex and varied payroll challenges, and given the opportunity to develop your technical expertise in a highly collaborative environment.\n\nAlongside a competitive salary, you'll also benefit from:\n\n25 days holiday plus bank holidays & your birthday off\n\nEnhanced pension contributions with service\n\nHealth Shield & Employee Assistance Programme\n\nGroup life insurance\n\nOn-site gym & discounted health club membership\n\nCycle to Work scheme\n\nTravel loan scheme\n\nRetail, travel & lifestyle discounts\n\nOngoing training, development & progression opportunities\n\nIf you're ready to step beyond payroll processing and move into a more technical, consultative role where your expertise will genuinely add value, we'd love to hear from you.\n\n51225GO\n\nINDPAYN\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

Claims Handler Manchester City Centre (Office-based) £28,750 + monthly bonus - OTE circa £45k Flexible Monday-Sunday (rota basis)Contract: Permanent MPJ Recruitment are proud to be working with a leading motor claims management company based in Manchester City Centre. The business delivers end-to-end claims handling services for insurers, brokers and private motorists, with a strong focus on efficiency and customer experience. The Role As an FNOL Claims Handler, you will be the first point of contact for customers reporting motor claims. You'll manage claims efficiently while identifying opportunities to promote repair and related services, supporting both customer outcomes and business performance. Key Responsibilities • Handle First Notification of Loss (FNOL) calls from customers and partners, • Convert inbound claims into repair and additional service opportunities, • Deliver a high-quality, customer-focused claims journey, • Provide clear updates and build trust with customers during stressful situations, • Meet individual and team KPIs, including conversion and revenue targets, • Ensure accuracy, compliance and adherence to FCA and GDPR standards Skills & Experience • Previous experience in motor claims or a sales-driven environment, • Strong communication, negotiation and influencing skills, • Commercial awareness with a results-focused mindset, • Ability to manage multiple cases in a fast-paced setting, • High attention to detail and a customer-centric approach Desirable • Experience within accident management, • Knowledge of credit hire, engineering or third-party capture, • Proven success in a target-driven or conversion-focused role What's on Offer • 33 days' holiday (including bank holidays), • Your birthday off, • Discounts on gyms, shopping, holidays and more, • Dress-down Fridays, • Regular social events and team activities We'd love to hear from you if you have experience as a Sales Advisor, Sales Executive, Business Development Executive, Sales Development Representative, Claims Handler, FNOL Advisor, Motor Claims Handler, Insurance Claims Advisor or similar. Apply now to take the next step in your claims career with a forward-thinking and growing organisation.

About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Jaguar Land Rover Stockport. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Jaguar Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. • Enhanced Holiday Entitlement – 33 days inc. bank holidays, • Industry-leading Maternity, Paternity and Adoption Pay, • Career Development, • Recognition of Long Service every 5 years, • Discounted Car Schemes, • High Street Discounts, • Discounted Gym memberships, • Cycle to work scheme, • One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on… We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Mortgage Advisor - Manchester City Centre Full-Time | Hybrid Working OTE £50,000 Basic Salary £28,000-£35,000 (dependent on CeMAP qualification) Benefits Package • Up to 25 days' annual leave plus bank holidays, • Your birthday off every year, • Healthcare cash plan, • Contributory pension scheme (matched up to 5%), • Cycle to work scheme, • Life assurance, • Long service awards, • Modern city centre offices with step-free access, • Hybrid working available after probation (minimum 3 days onsite per week) The Opportunity Time Recruitment is proud to represent a forward-thinking financial services organisation with a social purpose. This is your chance to join a team that's redefining financial inclusion for UK homeowners through bespoke lending solutions. If you're passionate about customer service, thrive in a fast-paced environment, and want to make a genuine impact-this role is for you. Key Responsibilities • Manage inbound leads across multiple channels, • Deliver outstanding customer service by evaluating customer needs and recommending tailored solutions, • Ensure full compliance with regulatory and ethical standards (SMCR), • Adhere to internal policies and procedures, • Meet and exceed service levels and performance targets, • Work in line with responsible lending and underwriting policies What We're Looking For Essential: • Minimum 12 months' experience in an advised sales role, • Proven ability to meet objectives in a fast-paced setting, • Availability to work onsite in Manchester at least 3 days per week Desirable: • Excellent customer service and communication skills, • Strong decision-making abilities, • Demonstrated success in meeting performance targets Inclusive Culture This employer is committed to equality, diversity, and inclusion. All applicants are treated with fairness and respect, and hiring decisions are based solely on merit. Reasonable adjustments are available throughout the recruitment process-please reach out if you require support. Ready to take the next step in your career as a Mortgage Advisor? Apply now through Time Recruitment and help shape the future of financial empowerment.

Assistant Service Manager\n\nFranchised Motor Dealership - Manchester\n\nWe are currently recruiting for an experienced Assistant Service Manager on behalf of a successful and growing automotive business in the local area.\n\nThis is an excellent opportunity for a strong Service Advisor, Senior Service Advisor, or existing Assistant Service Manager looking to join a busy aftersales operation with a strong earning potential and clear career progression.\n\nKey Responsibilities:\n\nSupporting the Service Manager with daily department operations\n\nOverseeing and motivating the team\n\nEnsuring high levels of customer service are maintained\n\nManaging workshop loading and workflow\n\nAssisting with KPI performance and departmental targets\n\nHandling customer queries and escalations professionally\n\nMaintaining strong communication between workshop and front-of-house teams\n\nRequirements:\n\nPrevious experience within an automotive aftersales environment\n\nStrong leadership or supervisory experience\n\nExcellent customer service and organisational skills\n\nAbility to work in a fast-paced dealership environment\n\nKerridge / DMS experience advantageous but not essential\n\nPackage:\n\n£35,000 basic salary\n\n£53,000 OTE\n\n45-hour working week\n\n1 in 4 Saturdays\n\nGenuine long-term career prospects\n\nIf you're looking for your next step within automotive aftersales and want to join a well-established business offering stability and progression, apply now for a confidential discussion.\n\nWho are you applying to?\n\nThe Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!\n\nUnfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Czech & German OR Czech & Polish Customer Service Representative - (Hybrid, mostly remote) Location: Cambridge (Remote and 1 x per month in the Office) Salary: £26,500 per year Client Profile: Origin Multilingual is proud to announce, we are searching for a Czech & German OR Czech & Polish Speaking Customer Service Advisor to join an industry leader in the healthcare industry. This opportunity is offered on a full time basis. Key Purpose The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers. You will be in charge of adding value to each customer. Key Responsibilities: • Answering calls from existing and new customers, • Proactively dealing with all queries relating to the business, • Taking orders and bookings via external and internal calls, • Managing email queries, • A professional approach with the ability to build rapport with each customer, • Demonstrating extensive knowledge on all product ranges, • Facilitating calls from B2B and B2C Personal Specification The successful candidate for the position, will have the following competences: • Previous experience in a similar role (preferred but not essential), • Customer service experience (preferred but not essential), • Self-motivated, with a ‘can do’ attitude, • Attention to detail with high level of communication skills is essential, • Czech & German OR Czech & Polish Fluent, • Computer literacy, • A passion to deliver the highest quality for our client’s customers Shift pattern: • Monday to Friday; 08:00-16:15 Additional benefits: • Contributory pension scheme of up to 6%, • Opportunity to buy & sell holiday, • Gym membership discounts, • Contributory hospital and health cash plan, • Cycle2Work scheme, • Eye care vouchers, • Free monthly nutritional and personal care products, • Life assurance, • Discounts at leading brands and retailers

Senior Manager role – Supply Chain Locations: London, Birmingham, Glasgow and Manchester Deadline for applications is 17.30 on Wednesday 3rd June 2026. Summary of Role Purpose: KPMG's Supply Chain practice helps clients build leading-edge supply chain capabilities across end-to-end operations. We combine deep sector insight, expert consulting capabilities, and trusted relationships to design and implement supply chain transformation programmes, including digital and technology integration. We are seeking a highly motivated Senior Manager who is looking to leverage and expand their expertise in Supply Chain, with a proven track record of delivering exceptional results leading complex projects and driving business growth. The diverse nature of our engagements requires candidates to demonstrate comfort working with ambiguity and a commitment to continuous adaptation and professional development. The ideal candidate will possess a strong background in developing transformative operating models across a broad spectrum of industries through data-driven insights and the effective deployment of leading-edge technologies. Description of the role: Our clients trust us to deliver trusted advice, and we need a Senior Manager who can uphold and elevate that standard. You’ll lead client engagements, drive business development initiatives, and foster team growth, making a significant impact on our success and the strategic direction of our practice. Key Responsibilities: • Lead and oversee high-impact client engagements, solidifying our position as the most trusted advisor in Supply Chain., • Apply cutting-edge problem-solving to projects across Transformation, Digital, and Sustainability, driving innovation and thought leadership., • Serve as the primary client contact, delivering clear and impactful communications, building long-term relationships and identifying new opportunities., • Drive insightful analysis, blending KPMG expertise with market intelligence and data analytics, to provide strategic recommendations and actionable insights., • Leverage your industry experience to fuel sales, new business, and proposition development, expanding our market presence and service offerings., • Cultivate an inclusive team culture, empowering team members and fostering their growth, mentoring and developing future leaders within the practice. What You’ll Bring: • Proven experience leading Supply Chain technology projects for diverse clients., • Expertise in Supply Chain processes: S&OP, Transport, Warehouse Management, Network Optimisation, and more., • Experience designing and implementing Supply Chain operating model transformations., • Experience of ERP platforms such as Microsoft Dynamics, SAP, Oracle and/or best of breed supply chain solutions (LLamasoft, Kinaxis, o9, Anaplan etc), • Change management experience in complex, multi-national environments (a plus)., • A passion for contributing to the development of innovative solutions and assets., • Ideally experience in one of the following sectors Consumer Goods, Retail, Oil and Gas, Aerospace & Defence, or Industrial. Role dimensions: Leadership and management KPMG's Operational Transformation team comprises circa 60 team members. You will be responsible for managing projects ranging in length from several weeks to many months and leading diverse teams of up to 6-8 consultants supported by sub-contractors and members of the client’s own staff. You will deliver projects to agreed deadlines and budgets, although the focus of this role is employing complex analysis to solve client issues. Stakeholder Interaction & challenges: You will be required to regularly interact with Partners, Directors and Senior Managers within KPMG to source insight and expertise and to provide progress updates. You will also manage interactions with senior members of the client’s leadership team. Your clients will be from all industry and commercial sectors. The ability to develop strong relationships with clients from diverse backgrounds and at all levels of seniority, including senior leaders, will be crucial. You will effectively communicate points of view and evidence that shapes decision making. Impact, Risk, Accountability & Governance: More and more we are seeing significant events that are having unprecedented impacts on our clients Operations - major disruptions changing customer expectations, emerging technologies, ethical supply chain focus and disruptors entering the market. We help our clients not only to resolve their biggest operational problems but to transform their Supply Chain functions to drive differentiation in the marketplace, deliver superior customer experience and competitive advantage. The Person: We are looking for someone with a background in Consulting or industry with a focus on Supply Chain (operational or transformation). You should have strong experience in one or more of the technical areas below, and some exposure across the others: • Supply Chain Transformation, • Digital Supply Chain (robotics, automation, AI, analytics), • Supply Chain Sustainability (decarbonisation, human rights), • Supply Chain Analytics (modelling, data analysis, visibility, AI), • Network Optimisation (design, modelling, warehouse optimisation), • Planning (Sales & Operational Planning), • Logistics & Manufacturing (performance improvement) Key Requirements: • Experience developing transformation roadmaps with solutions to operational challenges., • Ability to lead transformation workstreams, ideally including technology implementation., • Experience as a workstream lead on large engagements or project manager on smaller engagements., • Excellent communication and stakeholder management skills, with the ability to present complex data analysis to diverse audiences, • Willingness to travel, as the projects could include working on client site in the UK, Europe or Middle East, • Candidates must be eligible, able to gain and retain National Security Vetting at the level of Security Check (SC).

Individual PMI Advisor Leeds or Manchester Salary - up to £45,000 plus bonus & commission Our client is looking for an experienced Healthcare Insurance Adviser with a background in consumer/individual policies to join their team on a hybrid basis. The successful candidate will be self-motivated, highly organised, and able to manage their workload effectively, while demonstrating strong attention to detail within an FCA-regulated environment. This is an excellent opportunity to join a well-established and industry-leading team focused on delivering an exceptional client experience. The role will involve working with an existing database of individual clients, so experience and knowledge across a broad range of consumer PMI products is essential. Key responsibilities will include: • Managing client retention and growing an existing book of business, • Providing expert advice across a range of healthcare insurance products, • Building and maintaining strong relationships with clients and insurers, • Converting quotations into sales and confidently overcoming objections, • Delivering a consistently high level of customer service, • Completing initial and ongoing product training Skills & Experience Required • Previous experience advising on consumer PMI products for individual clients, • Educated to A-Level standard or equivalent, • Strong customer service and communication skills, • Good IT proficiency, including MS Outlook, Excel, and Word

Sales Advisor – Manchester Store £13.75 per hour + uncapped discretionary bonus (earn up to £300 per month) – 30 hours per week – Thursday to Sunday. If you’re passionate about fitness, love helping people, and thrive in a sales environment, this is your chance to join the UK’s leading fitness equipment specialist. At Fitness Superstore, we don’t just sell equipment, we help customers build their dream home gyms. What We Offer As a Sales Advisor, you’ll enjoy a strong package from day one: • Uncapped discretionary bonus scheme, • Pension scheme, • 30-hour contract, • 21 days’ paid holiday (pro-rata for part-time), • Personal use of in-store equipment after hours, • Generous staff discount (after probation), • Full product training and induction, • Free on-site parking, • A supportive, friendly team environment What You’ll Be Doing You’ll be the face of our Manchester store, delivering an exceptional experience for every customer: • Providing an outstanding in-store experience, • Selling premium fitness equipment in person, over the phone, and via Live Chat, • Understanding customer needs and recommending the right products, • Demonstrating equipment and explaining product features and apps, • Working closely with customer service and operations to ensure smooth solutions, • Bringing fresh ideas and creative thinking to the team, • Working 30 hours per week (Thurs to Sun, including all Bank Holidays) with overtime available What We’re Looking For You’ll succeed in this role if you bring: • A confident, proactive approach to a fast-paced environment, • At least 12 months of sales experience, • Strong upselling and cross-selling skills, • Motivation to hit targets and earn monthly bonuses, • A natural ability to connect with people and deliver great service, • Good numeracy and excellent communication skills Why Fitness Superstore Founded in 1994, we’re the UK’s No. 1 Fitness Equipment Specialist, with destination stores nationwide. Customers travel to us to try out our huge range of equipment, get expert advice, and design their perform home gyms. We’re rated Excellent on Trustpilot, because we hire excellent people. If you’re energetic, sales-driven, and passionate about fitness, we’d love to hear from you.

🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

Our client are a fast growth Digital Marketing agency with a strong record of driving exponential growth for clients. As specialists in E-commerce, Lead Generation, and AI-driven digital marketing strategies, they empower SMEs and owner-managed businesses to outperform their competition through high-performance SEO, PPC, and web development. They are now seeking a high-calibre Senior Account Manager who doesn't just want a "job," but wants to play a foundational role in growth, managing higher-value clients with demanding expectations, and ultimately helping shape the future of the agency. The Role: This is not a passive account management role; it is designed for a commercially aggressive, relationship-led leader. You will act as the primary strategic architect and ruthless internal ambassador for a high-value portfolio of clients. You will own the customer journey from onboarding, ensuring every digital marketing investment translates into measurable commercial success and—crucially—an exceptional client perception of ROI. Key Responsibilities Strategic Relationship & Sentiment Management • Business Goal Alignment: Deeply understand each client’s business goals and ensure all campaigns, performance targets, and KPIs are perfectly aligned with their long-term objectives., • Perception & Sentiment Ownership: Manage not just the raw data, but the client’s perception of value. Identify hidden objections and ensure clients fully understand the ROI delivered through high-level performance reviews., • Executive Influence: Become the "go-to" advisor for business owners, building deep trust and guiding their digital growth strategy. Ruthless Customer Advocacy & Assertiveness • Internal Ambassador: Act as the customer’s advocate within the agency and with external partners. Be assertive and not "take no for an answer" when ensuring technical teams and suppliers deliver the performance clients expect., • Client Accountability: Diplomatically but firmly follow up with clients to ensure they fulfill their responsibilities. Identify ways to make it easier for them to execute tasks that affect campaign performance to prevent avoidable churn. 1. Proactive Performance & Issue Resolution • Pre-emptive Problem Solving: Monitor account health and KPIs daily to identify "red flags" or recurring issues before the client reports it. Adhere strictly to review schedules to ensure no problem goes unaddressed., • Rapid Escalation: Proactively identify and escalate performance issues. Implement solutions immediately—prioritising action over lengthy debate to ensure timely results. Process Evolution & Continuous Improvement • Success Blockers: Maintain a "continuous improvement" mentality. Identify weaknesses in delivery processes and implement changes to ensure internal and partner processes are always fit for purpose., • Commercial Expansion: Identify and execute opportunities for account growth and service expansion, ensuring high retention and increased lifetime value., • Market Leadership: Stay ahead of emerging market trends to provide cutting-edge recommendations that keep clients ahead of their competition. Required Skills & Experience • Agency Pedigree: Proven experience in a client-facing role within a digital agency., • Commercial Acumen: A track record of managing multiple high-value accounts simultaneously while identifying growth opportunities., • Technical Literacy: Comfortable discussing complex performance metrics and translating them into ROI narratives., • Assertive Communication: The ability to lead high-level dialogues, manage client expectations, and command respect from internal technical teams and supplier partners., • Initiative: A self-starter who "owns" this space and uses their own initiative to drive results without constant supervision. Future Scope & Benefits We are looking for a candidate capable of integrating quickly into workflows. For the right person, this role is a stepping stone to senior leadership. • Shape Agency Processes: Influence how the agency delivers value across the entire business as they scale., • Career Progression: Clear pathways into Senior Management as the agency continues its focused growth., • Continuous Learning: Ongoing training in AI and data driven digital marketing Excellent package on offer

Applicants must hold Level 4 Diploma in UK Financial Advice If you are an experienced Financial Advisor seeking an employed role then this could be the opportunity for you! This is a fantastic opportunity that will suit any experienced Financial Adviser, whether you come from an independent or a banking background who is frustrated in finding new clients and completing all the admin tasks that come with being a successful Financial Adviser. As a leading financial services business, Quilter Financial Planning are offering an excellent opportunity for a Financial Advisor to work on an Employed basis with one of our Strategic Partner firms. The Benefits: • All leads are professionally introduced through a robust lead generation process, • Attractive remuneration terms, • Full paraplanning and admin support, • Market focused training provided, • Business and personal development, • An infrastructure to fully support all Advisers delivering a first-class service to clients and therefore enhancing your income, • National coverage., • Many great opportunities for Advisers to really maximise their earning potential. The Role: • Your goal will be to ensure clients make wise and profitable decisions to meet their financial Goals, • Prepare sound financial plans to ensure clients meet their targets, • Advise clients on current financial issues and make recommendations, • Generate new business and build introducer relationships, • Customise financial plans according to clients’ changing needs, • Build strong relationships to retain existing clients, • Maintain and update knowledge of regulations, practices, and financial products About You: • Proven experience as a financial planner, • Ability to analyse financial information and comply with regulations, • Proficiency in MS Office and CRM systems, • Attention to detail and strong math skills, • Strong ethics, with a customer-oriented attitude, • Outstanding communication skills, with the ability to foster long-term relationships, • Diploma in Financial Services Qualifications: • Diploma in Financial Advice, • Industry Sales experience, • Strong understanding of investment and pension business, • Excellent interpersonal skills goals., • Ambition and Hunger

Job Title: Lettings & Sales Agent Location: Dubai, UAE Company: Allsopp & Allsopp Real Estate Benefits: Visa, Medical Insurance, RERA License, Training Programme. About Us: Allsopp & Allsopp is one of Dubai’s leading real estate agencies, recognised for delivering exceptional service, unrivalled market expertise, and a modern, client-first approach. As a multi-award-winning brand, we are continuing to grow and are looking for driven, ambitious individuals to join our dynamic team. Role Overview: As a Lettings & Sales Agent, you will be responsible for managing the full lifecycle of residential property transactions—from sourcing and marketing listings to conducting viewings and closing deals. You’ll work closely with landlords, tenants, buyers, and sellers, acting as a trusted advisor and providing expert guidance throughout the process. Key Responsibilities: • Build and manage a portfolio of residential properties for rent and sale, • Conduct property valuations and secure new listings, • Manage the full sales and lettings process from start to finish, • Conduct viewings and provide detailed feedback to clients, • Negotiate offers and secure successful outcomes for all parties, • Build and maintain strong relationships with landlords, tenants, buyers, and sellers, • Stay up-to-date with local market trends, pricing, and competitor activity, • Provide exceptional after-sales/lettings service and follow-up Requirements: • Strong negotiation and communication skills, • Confident, professional, and customer-focused, • Target-driven with a proactive mindset, • UAE driving license and own car (essential) What We Offer: • Industry-leading commission structure, • Extensive training and support, • Access to one of the largest client and property databases in Dubai, • Modern offices in a prime location, • Career progression opportunities within a fast-growing business Join Us: If you're ambitious, personable, and ready to thrive in Dubai’s competitive real estate market, Allsopp & Allsopp is the perfect platform for your success.

Are You Ready to Become the Go-To Expert for Critical Pumping Solutions? Do you thrive on building long-term relationships in heavy industry and engineering environments? Want to work with globally recognised pump systems trusted in sectors where reliability is non-negotiable? Looking for a role where your technical credibility carries as much weight as your commercial ability? Key Account Manager – Pumps & Rotating Equipment Services Northern UK | Home-Based | Industrial & Field-Focused Our client is a highly respected UK engineering manufacturer with a long-standing reputation for delivering specialist pump systems and rotating equipment solutions across critical industrial sectors. With equipment installed across major infrastructure, utilities, manufacturing, fire protection, and industrial processing environments, they are now looking to strengthen their service sales capability with the appointment of an experienced Key Account Manager. This is far more than a traditional sales role. It’s an opportunity to become a trusted advisor to industrial clients who rely on high-performance pumping systems to keep their operations running safely and efficiently. You’ll work closely with engineering, maintenance, and operations teams, helping customers reduce downtime, improve reliability, and maximise asset life through tailored service and maintenance solutions. If you understand pumps, rotating equipment, reliability engineering, or industrial aftersales environments, and enjoy combining technical conversations with commercial strategy, this role offers genuine autonomy, long-term career growth, and the chance to make a visible impact. Why This Role is Great • Become a key partner to major industrial customers You’ll manage and grow relationships with established accounts across sectors such as industrial manufacturing, fire protection, utilities, water, wastewater, power generation, and heavy industry. • Sell solutions that genuinely matter This role focuses on preventative maintenance, overhaul, repair, upgrades, and field service support for critical pump and rotating equipment assets, helping customers improve uptime and operational performance. • Work with respected engineering products and services You’ll represent high-integrity engineered solutions known within the pump industry for quality, reliability, and long operational life. • Drive strategic growth across the Northern region You’ll identify opportunities for framework agreements, shutdown support, service diversification, and long-term maintenance partnerships. • Blend technical and commercial expertise One day you may be discussing pump reliability, seal failures, or overhaul requirements with engineers; the next, negotiating commercial agreements with procurement or operations leadership. • Enjoy real autonomy This is a home-based role with regional travel, giving you the freedom to manage your territory, customer strategy, and schedule effectively. About You You’ll come from a pump, rotating equipment, mechanical engineering, or industrial service background and feel comfortable engaging with both technical and commercial stakeholders. You may already be working in: • Pump sales, • Service sales, • Rotating equipment account management, • Mechanical engineering business development, • Industrial aftermarket services, • Reliability or maintenance-focused commercial roles Or perhaps you’re currently in a technical engineering role and looking to transition into a more commercially focused position where your industry knowledge becomes your biggest asset. In This Role, You’ll Get To: • Work closely with industrial pump systems, rotating equipment, valves, and mechanical service solutions, • Build relationships with maintenance managers, reliability engineers, operations teams, and procurement departments, • Develop and negotiate framework agreements and long-term service contracts, • Support shutdown planning, repair programmes, overhaul activity, and reactive maintenance solutions, • Collaborate with field engineers and service centres to deliver high-quality outcomes, • Use CRM and sales data tools to identify growth opportunities and improve account performance, • Expand your expertise across sectors including water, wastewater, fire systems, industrial processing, manufacturing, and infrastructure What We’re Looking For (Our Wishlist) We’re only interested in people with experience in one or more of the following: • Pumps, rotating equipment, valves, or mechanical systems (MUST HAVE), • Industrial service sales or aftermarket engineering services, • Maintenance, repair, overhaul, or reliability-focused environments, • Framework agreements, tenders, RFQs, or long-term service contracts, • Industrial sectors such as water, wastewater, utilities, fire protection, manufacturing, oil & gas, or power generation, • Technical or engineering-based customer relationship management, • Commercial negotiation and value-based selling, • CRM, ERP, or SAP systems You’ll likely also have: • Strong communication and presentation skills, • Good commercial awareness, • The ability to manage your own territory and priorities, • A solid engineering foundation, whether through qualifications or hands-on industry experience An engineering qualification such as HNC/HND, BTEC, or equivalent would be beneficial, but practical industry knowledge is equally valued. If you’ve worked with pumps and understand the operational challenges customers face, we’d especially like to hear from you. What’s in It for You • Home-based flexibility with regional travel, • Company vehicle allowance, • Laptop, phone, and essential tools provided, • Performance based bonus scheme, • The opportunity to work with highly respected engineering solutions, • A role with genuine autonomy and influence, • Strong long-term career development potential, • A collaborative and supportive engineering environment Diversity & Inclusion Our client and the recruiting agency are committed to creating inclusive workplaces where everyone feels respected, supported, and able to succeed. Applications are welcomed from individuals of all backgrounds, experiences, and perspectives. We believe diverse teams create stronger businesses and better outcomes for customers. Ready to Take the Next Step? If you understand pumps, rotating equipment, or industrial engineering services, and want a role where your technical expertise can directly influence commercial success, this could be an excellent opportunity to advance your career. Apply today to explore the role further.

Customer Service Advisor\nManchester City Centre\n£14.50 per hour\n37.5 hours per week (Monday - Friday)\nStart Date: 1st June\n12-week temporary contract (potential for extension)\n\nThe Role\nWe are currently recruiting for a Customer Service Advisor to join a busy and fast-paced team based in Manchester City Centre. This is an excellent opportunity for someone with strong communication skills who is passionate about delivering exceptional customer service.\n\nKey Responsibilities\n Handling inbound and outbound customer enquiries via phone and email\n Providing professional and efficient support to resolve customer queries\n Updating customer records accurately on internal systems\n Investigating and resolving issues in a timely manner\n Working collaboratively with internal teams to ensure a high level of service delivery\n Maintaining compliance with company policies and data protection standards\n\nAbout You\n Previous customer service experience is essential\n Strong communication and interpersonal skills\n Ability to work in a fast-paced environment and manage workload effectively\n Excellent attention to detail and problem-solving ability\n Confident using computer systems and CRM platforms\n A positive, proactive, and team-focused attitude\n\nWhat's on Offer\n Competitive hourly rate of £14.50\n Monday to Friday working hours (no weekends)\n Central Manchester location with excellent transport links\n Opportunity for contract extension based on performance\n\nIf you're available to start on 1st June and are looking for your next customer service role, we'd love to hear from you. Apply now!\n\nSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Case Advisor\n\nManchester City Centre\n\nHybrid working, min 2 days per month in the office\n\nFull-time, 35 hours per week\n\nOn-going temporary contract which could lead to a permanent opportunity\n\n£17.29 per hour\n\nOffice Angels are currently recruiting for a Case Advisor to join our client based in Manchester City Centre.\n\nDuties will include:\n\nHandle customer complaints via phone and email, ensuring timely resolution and follow-up communication\nArrange and lead initial enquiry meetings with customers\nReview, analyse and summarise complex case information\nManage your own caseload, working closely with colleagues across the organisation\nSupport customers by arranging and recording complaint calls where needed\nFollow safeguarding procedures to protect children and vulnerable adults\nProvide cover and assistance to team members as required\nAny other reasonable duties as may be assigned from time to timeWe are looking for candidates with:\n\nExperience of dealing with complaints and providing advice and guidance via telephone, email and letter\nExcellent customer service skills with a sensitive and professional approach\nStrong written and verbal communication skills, with the ability to adapt your style\nAbility to manage workloads effectively and meet deadlines\nMust be able to work independently and as part of a wider team\nUnderstand GDPR and data protection\nExperience of relevant software and advanced Excel\nGreat organisational ability and attention to detail \n\nAdditional Requirements:\n\nA standard criminal record check via the Disclosure and Barring Service is required Benefits:\n\nWeekly pay\nWork/life balance\n30 day's holiday allowance + bank holidays after 12 weeks on assignment! \n\nIf you are interested and meet the above criteria, please apply now or call the branch on (phone number removed) if you have any queries. Due to the high volume of CV's we are currently receiving we are unable to reply to each application. If you have not heard from us within 5 days then unfortunately you have been unsuccessful on this occasion.\n \n Office Angels is an equal opportunity employer \n\nOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

We're looking for a confident and compassionate Customer Service Advisor to join our clients team. In this role, you'll support customers with their enquiries, process updates to accounts, and ensure all interactions are compliant, accurate, and delivered with empathy. \nYou'll be the first point of contact for customers who want to update their plan, ask questions, or make a payment, helping them feel supported and reassured throughout the process.\n This role is Monday-Friday 9:00 - 5:00\n\nWhat you'll do\n\nHandle inbound calls from customers \nRespond to general enquiries with empathy, professionalism, and clarity\nProcess change of address requests and other account updates accurately\nTake payments and update customer records in line with internal processes\nMaintain accurate notes and ensure all interactions meet FCA regulatory requirements\nUse internal systems and databases to record information and support customer needs\n\nWhat we're looking for\n\nExperience working in an FCA‑regulated environment or with customer data\nStrong communication and customer service skills\nAbility to support customers through sensitive conversations with empathy\nHigh attention to detail and accuracy when processing information\nConfidence using multiple IT systems\nAbility to work independently as well as collaboratively within a supportive team\n\nWorking pattern\n\nMonday to Friday, daytime hours\nInitially office‑based\nAfter three months of satisfactory performance, hybrid working becomes available: \n2 days in the office\n3 days working from home\nOption to work additional office days if preferredGuidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Job Title: Night Shift Customer Service Advisor\nLocation: Angel Square\nContract: Fixed-term until 31st December\nSalary: £12.70 - £14.00 per hour\n\nRole Overview\n\nWe are seeking a compassionate and resilient Night Shift Customer Service Advisor to support our client. This role involves handling inbound calls from vulnerable customers during sensitive moments, providing empathetic support and guidance. The position also includes administrative responsibilities within a contact centre environment.\n\nKey Responsibilities\n\nHandle inbound calls from customers with empathy, professionalism, and care\nSupport individuals at sensitive and emotional times, ensuring a high level of customer service\nAccurately record customer information and maintain detailed case notes\nComplete associated administrative tasks in line with company procedures\nWork collaboratively within a small team to ensure service levels are maintained\nAdhere to data protection, compliance, and internal policies \n\nSkills & Experience\n\nEssential:\n\nPrevious contact centre or customer service experienceDesirable:\n\nExperience working night shifts\nAbility to handle sensitive conversations with empathy and professionalismKey Skills:\n\nStrong communication and active listening\nEmotional resilience and empathy\nAttention to detail and accuracy\nAbility to manage challenging situations calmly \n\nShift Pattern & Working Hours\n\n4 days on / 4 days off shift pattern\nWorking hours: 8:00 PM - 8:00 AM\nAverage of 37.5 hours per week (over an 8-week period)\n10.5-hour shifts per night\nWeekend work included \n\nGuidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Customer Service Advisor Trainer\n\nSalary: £14.60 per hour\n Location: Manchester\n Hours: 35 hours per week, Monday to Friday, between 7am - 6pm\n\nManpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Trainer, working on a new desk with our client, Capgemini.\n In this role, you will be responsible managing the compilation, promotion and delivery of training material to new and existing employees. \n\nWhat you'll do\n\nSchedule training across the service desk\nUpdate the Client training database\nIdentification and analysis of training courses required with steer from the Line Manager\nDelivering and facilitating training courses to new starters\nEnsure new starters readiness to go live in line with Client requirements\nCo-ordinate course attendance\nIdentify and communicate any areas of improvement\nEnsure quality of new and existing user documentation and training materials\nBuild and maintain a close working relationship with Service Centre Operations Managers / Team Leaders\n What you'll bring\n\nPrevious experience in a Service Desk/ Training role\nExcellent written and verbal communication skills\nGood MS Office skills\nOrganised, self-motivated, creative thinker, team player\nAbility to work independently without close supervision\n If you're looking for fulfilling role helping your workforce to take a steppingstone into a career in technology, this could be your next move.\n\nInterested? Apply today! \n\nIf you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

Immediate Start\n\nExcellent Salary Package\n\nOur client, is redefining the insurance landscape with their customer-first approach and cutting-edge technology. Are you eager to launch an exciting career in insurance, or are you a seasoned professional seeking your next big challenge? If so, we want YOU to join their dynamic team at, located in the heart of Manchester.\n\nThe Role:\n\nAs a Sales Advisor, you will be a vital part of their mission to deliver exceptional service to customers. Your role will involve ensuring their insurance needs are met with care, precision, and expert advice. They are looking for someone who can build lasting relationships, offering peace of mind and tailored solutions.\n\nKey responsibilities include:\n\n Handling both inbound and outbound calls to process policy transactions.\n\n Ensuring accuracy in customer and policy details, making updates when required.\n\n Advising customers on policy options, cover levels, and additional extras.\n\n Addressing general queries, including those related to letters and policy details.\n\n Providing clear, concise information on both new and existing policies.\n\n Adhering to compliance regulations and call scripts with precision.\n\n Identifying customer vulnerabilities and offering tailored support and solutions.\n\n Meeting and exceeding performance targets and KPIs.\n\n * Completing required CPD hours to stay at the forefront of industry knowledge.\n\nWhat We're Looking For:\n\nWe are seeking an enthusiastic, compassionate individual with a commitment to personal growth and a proactive approach to improving performance. You'll need to be detail-oriented, able to identify customer needs, and provide tailored advice for the best possible outcomes.\n\nAbout Us:\n\nWe are proud to be part of the vibrant FinTech hub of Spinningfields, Manchester, where innovation and dynamism are at the heart of everything we do. Our culture is built around teamwork, growth, and delivering outstanding service. We regularly host social events to foster a strong team spirit and believe in investing in our people.\n\nWe offer a competitive rewards package that includes:\n\n 20 days holiday plus all Bank Holidays (with an additional day for each year of service, up to 25 days).\n\n A generous company pension scheme.\n\n Free gym membership to support your health and wellbeing.\n\n Private medical insurance to give you peace of mind.\n\n * Access to a wide range of discounts and rewards across numerous brands.\n\nReady to Elevate Your Career?\n\nIf you're ready to embark on a new challenge and want to be part of a forward-thinking company that values its people, we want to hear from you! Take the first step towards an exciting future by applying now.\n\nIf you are excited about this opportunity and believe you have what it takes, please apply now or reach out to the team at LNJ Recruitment for further information

FRENCH SELECTION (FS)\n\nTrilingual French and German Speaking Export Customer Service Advisor\nLocation: Manchester\nSalary: Up to £30,000 depending on experience\nRef: 1218FG\n\nTo apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1218FG\n\nThe Company:\nHigh-quality manufacturer in the décor industry.\n\nMain duties:\nTo assist the Export department and deliver excellent customer service to high-end customers.\n\nThe Role:\n- Handle all queries received via email and website\n- Answer calls from customers and Sales Managers\n- Generate orders and data inputting\n- Manage customs and export paperwork for deliveries\n- Assist colleagues/other departments in busy periods\n- Administrative duties as required\n\nThe candidate:\n- Fluent in both French and German (both written and verbally)\n- Senior experience in customer service (ideally from prestige product/high end customers)\n- Experience or knowledge in import/export or customs documents - ideal\n- Ability to work under pressure and to deadlines\n- Team player and excel in building cooperation\n- IT literate\n\nSalary: Up to £30,000 depending on experience\n\nFrench Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic

Build Recruitment are recruiting on behalf of a leading Property Services provider for Customer Care Advisors to work on a temp/contract basis, with potentially a view to go permanent.\n\nThe Advisor is responsible for managing the end-to-end workflow of FM-related issues reported by customers. This includes logging, allocating, and updating both planned and reactive service requests, coordinating with FM Operations teams and the contractor supply chain to ensure timely resolution.\n Operating within a 24/7/365 helpdesk environment, the FM Helpdesk Advisor contributes directly to the continuity and quality of service delivery. The role involves regular interaction with internal stakeholders and external suppliers, requiring a high level of responsiveness, accuracy, and customer service. Responsibilities include responding to phone calls and emails, recording service requests with precision, and escalating issues in line with established procedures.\n\nExperienced in the use of CAFM systems (preferably Concept)\n\nExperience of providing helpdesk or call centre service, developing productive working relationships with key customers and suppliers. · Proven experience in managing supply chain/contractor performance · Competent in the use of Microsoft Office tools (Outlook, Word, Excel, PowerPoint etc.)\n\nOffice 4 days a week and WFH on a friday

Account Manager – Managed IT Services\n\nManchester (Hybrid)\n\n£25,000–£35,000 Base + Uncapped Commission + Benefits\n\nWe’re recruiting on behalf of a growing and highly respected Managed Service Provider that delivers tailored IT solutions to businesses across the UK. With expertise spanning managed IT support, cyber security, cloud services, and infrastructure, they’ve built a strong reputation for outstanding customer service and long-term client partnerships.\n\nDue to continued expansion, they’re looking for an Account Manager to join their Manchester team and manage an established client base — so there’s no requirement to bring your own accounts or contacts. Instead, you’ll focus on developing existing relationships, driving account growth, and enjoying the opportunity to work with warm, engaged clients while helping generate new business opportunities along the way.\n\nThe Role\n\nThis is a fantastic opportunity for a commercially minded Account Manager who enjoys building strong client relationships while identifying opportunities for growth. You’ll take ownership of existing customer accounts, ensuring exceptional service delivery while uncovering opportunities to upsell and cross-sell across cloud, cyber security, infrastructure, and managed IT solutions.\n\nWorking closely with internal technical teams, you’ll act as a trusted advisor to clients and help deliver tailored technology solutions that provide genuine business value.\n\nKey Responsibilities\n\nManage and develop relationships across an existing portfolio of client accounts\nIdentify and convert upsell and cross-sell opportunities across IT solutions\nConduct regular account reviews to ensure customer satisfaction and retention\nAct as the main point of contact for clients, delivering a high-quality customer experience\nCollaborate with technical teams to deliver tailored solutions aligned to customer needs\nSupport business growth through proactive account development and new business generation\n\nWhat We’re Looking For\n\nExperience in Account Management within MSP, IT services, or technology environments\nGood understanding of managed IT services, cloud, and cyber security solutions\nCommercial mindset with the ability to identify revenue opportunities\nStrong communication and relationship-building skills\nAbility to manage multiple client accounts strategically\nMotivated, proactive, and target-driven attitude\n\nWhat’s on Offer\n\n£25,000–£35,000 base salary\nUncapped commission structure\nHybrid working in Manchester\nClear progression and career development opportunities\nSupportive and collaborative team culture\nComprehensive benefits packageTo apply, send your CV to or call (phone number removed) to speak with Kylie

Customer Service Advisor\n\nSalary: £13.45 per hour (Living Wage Employer)\n Location: Capgemini, Manchester\n Hours: 35 hours per week, Monday to Friday, between 7am - 6pm\n\nManpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini.\n\nIn this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience.\n\nWhat you'll do\n\nRespond to customer requests via telephone, email, and web chat\nLog all requests using the appropriate call logging software\nResolve issues or provide advice and guidance where possible over the phone\nAssign calls to the relevant support teams when needed\nAction Back Office requests when required\nAdvise customers and support teams on known problems/workarounds\nKeep customers updated on the progress of their request or incident\nContribute to team success by meeting agreed personal targets\n Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed.\n\nWhat you'll bring\n\nExcellent communication skills, both verbal and written\nA genuine passion for delivering great customer service\nWillingness to learn and adapt\nAbility to work independently and as part of a team\nStrong problem-solving skills\nConfidence working under pressure\n If you're looking for a steppingstone into a career in technology, this could be your next move.\n\nInterested? Apply today! \n\nIf you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

Customer Service Advisor \n Based in Manchester City Centre\n 5 days on site\n Paying £24,000 - £26,000 DOE\n\nWe're looking for a confident and driven Customer Service Advisor to join a busy Credit Control team in Manchester. This role is a great fit for someone who enjoys working in a fast-moving environment, working towards KPIs, and engaging with clients over the phone.\n\nWhat You'll Be Doing\n\nManaging your own daily collection schedule, with a focus on proactive outbound calls\nWorking to meet and exceed individual KPIs, SLAs, and cash collection targets\nMonitoring your performance and understanding key drivers such as aged debt, call activity, and collection rates\nTaking ownership of account queries and escalating where needed\nLiaising with internal teams, including customer service and client experience, to resolve issues efficiently\nMaintaining accurate records of all collection activity and client communications\nContributing to a positive, motivated team environment \n\nWhat We're Looking For\n\nExperience in Customer Service, Complaints Handling, Credit Control or a similar role\nStrong communication skills and confidence when dealing with clients\nA proactive, target-driven mindset with the ability to manage your own workload\nGood negotiation skills and a practical, problem-solving approach\nComfortable working in a fast-paced, performance-focused environment\nReliable, punctual, and committed to maintaining high standards \n\nHow Success is Measured\n\nDelivery against KPIs and SLAs\nCash collection performance and reduction in aged debt\nOutbound call activity and engagement levels\nDebtor days and overall collection efficiency\nContribution to team performance and service standards \n\nThis is an opportunity to join a supportive team where performance is recognised, and where you'll have the chance to develop your skills in a commercially focused finance environment.\n\nIf you're someone who enjoys a challenge, thrives on hitting targets, and knows how to balance results with great client service, this could be the role for you!\n\n51630CH\n\nINDMANJ\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

Customer Service Advisor Team Lead\n\nSalary: £14.60 per hour\n Location: Manchester\n Hours: 35 hours per week, Monday to Friday, between 7am - 6pm\n\nManpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with our client, Capgemini.\n\nIn this role, you will be responsible for running the desk efficiently and effectively ensuring delivery targets are met.\n\nWhat you'll do\n\nResolution of 1st line queries from customers and escalation to Ops Manager when appropriate\nPerformance management of Customer Service Advisors, including conducting effective monthly 1-2-1s\nConducting call monitoring each month, providing feedback sessions with each Customer Service Advisor\nQuality checking to ensure correct process and procedures are being adhered to, including promoting knowledge base usage on every call\nDay to day staff management of up to 15 Customer Service Advisors\nStaff training, coaching and development of Customer Service Advisors\nDaily / weekly / monthly reporting to Operations Managers\nCompletion of mid and end of year appraisal, ensuring these are completed in provided time scalesWhat you'll bring\n\nUnderstanding and experience of team dynamics\nFlexible approach\nProfessional manner which represents Company's values at all times\nEnthusiastic and confident with a "can do" attitude\nTeam player with the ability to build relationships with both colleagues and external clients\nResilient and focused on delivering good levels of service through the team\nHigh focus on innovation and automation resulting in increased efficiency \n If you're looking for fulfilling role helping your workforce to take a steppingstone into a career in technology, this could be your next move.\n\nInterested? Apply today! \n\nIf you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

Customer Service Advisor\nCertain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Manchester city centre. The role is on a permanent basis, with excellent benefits.\n£27,300\nStart date Monday 30th March 2026\n \nThe Role:\nWe’re looking for enthusiastic Customer Service Advisors to join a leading Financial Services client in Manchester city centre.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day.\n\nKey Responsibilities:\n\nHandling a high volume of inbound calls\nDealing with complex queries and complaints\nBuilding relationships with customers every day\nTaking ownership of each personal call or query\nManaging multiple tasks\nAble to provide the exceptional customer service to customers via phone, email, live chat, and social media\n\nOffice based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check.\n\nThe individual\nWe’re looking for people who have:\n\nStrong ability to build rapport with customers across multiple communication channels.\nConfident IT user, comfortable navigating a variety of internal systems.\nCapable of working independently, making sound decisions, and escalating issues appropriately when required.\nSkilled at multitasking, managing several systems and processing information efficiently while engaging with customers.\nEager to learn, develop, and continuously enhance skills.\nCommitted to delivering an outstanding customer experience via telephone, written communication, and social media platforms.\nAble to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively.\nBe customer- focused\nExcellent listening and communication skills\nExperience of working in a regulated environment ideally Financial Services but not essential.\nExcellent attention to detail\nResilience\nAbility to work in a fast-paced environment\n\nWorking with Certain Advantage\nWe go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it.\nWe work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Thinking About a Career Change? Why Not Choose HR?\n\nIf you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for.\n\nMany of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career.\n\nOur HR Career Change Programme\n\nWe specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities.\n\nWhether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.\n\nPlease note that this is a training course and fees apply.\n\nWhy Human Resources?\n\nThe HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever.\n\nEven entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more).\n\nHere are typical UK salaries at various stages of the HR journey:\n\n HR Administrator – £27,000+\n\n HR Assistant – £30,000+\n\n HR Officer – £35,000+\n\n HR Advisor – £38,500+\n\n HR Manager – £55,000+\n\nAnd with hybrid and remote roles increasingly common in HR, the flexibility is there too.\n\nHow It Works – Your 3 Step Journey Into HR\n\nStep 1 – CIPD Level 3 Certificate in People Practice\n\nThe CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support.\n\n Accredited by the Chartered Institute of Personnel & Development (CIPD)\n\n Covers recruitment, employee relations, HR systems, and more\n\n Complete in approx. 10-14 weeks at your own pace\n\nThis course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry.\n\nStep 2 – Tailored Recruitment Support\n\nOnce you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities.\n\nWe’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success.\n\nYou’ll get:\n\n A professionally written, HR-focused CV\n\n Job-matching advice tailored to your experience and location\n\n Application support, interview prep, and mock interviews\n\n Ongoing 1-to-1 guidance to help you land your first HR role\n\nStep 3 – Start Your New HR Career\n\nMost of our candidates secure their first HR job within 3–6 months of qualifying—and often sooner if they’re based near a major town or city.\n\nAnd to give you confidence, we offer a Money Back Guarantee:\nIf we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees.\n\nFlexible, Affordable, Achievable\n\nTo make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure.\n\nReady to Make the Change?\n\nEnquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources

About the role\n\nSytner Group is looking for a motivated and committed Parts Advisor to join our team at Bentley, Bugatti, McLaren, Rolls-Royce and Pagani.\n \nAs a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing.\n \nYou will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. \n \nSytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.\n \nAbout you\n \nIdeally, you will have experience in a similar role within the motor industry and be IT literate.\n \nHigh levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone.\n \nWe are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers.\n \nWhy Sytner?\n\nSytner Group are delighted to provide an industry-leading benefits package.\n\nWe are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.\n\nEnhanced Holiday Entitlement – 33 days inc. bank holidays\n\nIndustry-leading Maternity, Paternity and Adoption Pay\n\nCareer Development\n\nRecognition of Long Service every 5 years\n\nDiscounted Car Schemes\n\nHigh Street Discounts\n\nDiscounted Gym memberships\n\nCycle to work scheme\n\nOne day a year paid voluntary / community work\n\nAt Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.\n\nAs part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Join Our Team as a Customer Service Advisor!\n\nAre you ready to make a difference in the world of education? We are looking for enthusiastic and dedicated Customer Service Advisors to support our client's University Admissions Clearing hotline this summer! This is a fantastic opportunity to engage with prospective students and help them navigate their journey into higher education-all from the comfort of your home!\n\nContract Details:\n\nType: Temporary\nDuration: July 2, 2026 - October 15, 2026\nHours: Full Time, Monday to Friday, 8:00 AM - 6:00 PM\nWorking From HomeWhat You'll Do:\n\nAssist prospective students with their applications and respond to their queries over the phone.\nProvide accurate and empathetic information about the admissions process.\nSupport new team members by addressing their questions and sharing your expertise.\nEnsure every interaction results in a professional and supportive customer experience.\nRecord and manage information in compliance with data protection regulations.\nThrive in a high-pressure, time-sensitive environment.What We're Looking For:\n\nCustomer Service Skills: A compassionate approach that puts customers first.\nCommunication: Fluent in spoken and written English-clear communication is key!\nIT Proficiency: Comfortable using PCs and core Microsoft Office applications (Word, Excel, Outlook). Quick navigation through various software platforms is essential.\nAttention to Detail: Accuracy is crucial in this role!\nAvailability: Must be available for the full duration of the assignment-July 2 to mid-October.\nRight to Work: Must have the right to work in the UK.\nExperience: Familiarity with higher education processes is a plus (training provided).Technical Requirements:\n\nPersonal Laptop or PC with Windows 11 or above (Apple devices, Chromebooks, and tablets are not compatible).\nUp-to-date antivirus software installed.\nA functioning headset (sorry, speakers are not permitted).\nAccess to a quiet, distraction-free home working environment. If you are ready to embark on this rewarding journey and make a positive impact in education, we want to hear from you! Apply today and take the first step towards an enriching summer experience!\n\nReady to Apply?\nSend us your application now and let's start this exciting journey together! Your future awaits!\n\nAdecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Customer Sales & Renewals Advisor\n\nLocation: Manchester\nStart date - Middle of June\nSalary - £24,730 OTE £30,000+\nWorking Hours - Monday to Thursday 9am - 17:30pm and Friday 4pm Finish\nHolidays: 25 days holidays + bank holidays (option to purchase / sell 5 holidays per year) + additional leave during other international celebrated holidays\n\nAre you a confident communicator with a passion for delivering excellent customer experiences? We're looking for a Sales & Renewals Advisors to join our dynamic team upselling on products and renewals \n\nWhat You'll Do:\n\n Dealing with warm leads - Handle inbound and outbound calls to drive sales and renewals\n Query handling in response to customer requests with the support of clear information and providing professional customer service\n Meet performance targets across sales, compliance, and customer satisfaction.\n Ensure all customer interactions meet regulatory standards including GDPR and Consumer Duty.\n Participate in training, team meetings, and continuous development activities.\n\nWhat You'll Bring:\n\n Experience telephone-based customer service or sales experience in a regulated, environment.\n FCA Environment experience\n Strong verbal communication and listening skills.\n* Friendly, empathetic, and consultative approach to customer interactions.\n\nSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Job Title: Supporter Care Administrator/Customer Service Advisor\n Location: Salford (Office-Based)\n Hours: Monday to Friday, 9:00 AM - 5:00 PM\n\nMy client is currently seeking a Temporary Supporter Care Administrator to join their team in Salford. This role is ideal for someone with strong communication skills and an eye for detail, looking to make a positive impact while supporting the business.\n Main Duties & Responsibilities:\n\nRespond to inquiries from supporters, ensuring accurate and timely recording of details on the system.\nProvide exceptional customer service to enhance the service offered.\nHandle sensitive information with confidentiality, ensuring appropriate data protection.\nShare inspirational stories with supporters to encourage continued support.\nMake outbound calls to engage with supporters and promote campaigns.\nManage administration of supporter requests, donation queries, and update personal details.\nProvide administrative support to the Supporter Care Team, including assistance with team projects and purchasing activities.\nCollect and input data, producing basic reports as needed.\nHandle sensitive legacy-related correspondence and assist with troubleshooting minor system issues.\nGreet visitors and ensure security protocols are followed.\nThis is a great opportunity to contribute to a meaningful cause in a supportive office environment. If you're proactive, organized, and have a commitment to safeguarding, we'd love to hear from you!\n This is ideal for any candidate who has previously worked within a similar role or contact centre-based customer service roles.\n Apply now!\n\nBrook Street NMR is acting as an Employment Agency in relation to this vacancy

Customer Service Renewals Advisor - £25,000 OTE £32,000 – Manchester City Centre – Monday to Friday 9am – 5pm + early finish Friday!\n\nWe are on the look out for a Customer Service Renewals Advisor for our leading insurance business based in Manchester City Centre! Are you looking for a Customer Service Renewals Advisor role that will offer commission to cross sell additional services into existing clients? Then look no further, this is the Customer Service Renewals Advisor role for you!\n\nThe package for Customer Service Renewals Advisor:\n\n A basic salary of £25,000\n\n A commission structure and OTE of £32,000\n\n Up to 42 days holidays per year!\n\n Lovely offices based in Manchester City Centre with a laid back environment\n\n Monday to Friday hours - 9am - 5:30pm (Mon-Thur) 10am – 4pm Friday’s, NO WEEKENEDS!\n\n Regular all expenses paid staff socials\n\n Fantastic career development opportunities\n\n Company pension\n\nThe role of Customer Service Renewals Advisor:\n\n Outbound and inbound calling existing clients and cross selling them additional insurance products\n\n Dealing with any general customer enquiries\n\n Working towards KPI’s and targets\n\nWhat we're after for the Customer Service Renewals Advisor:\n\n Experience in working in a phone based customer service or sales position\n\n Someone who is comfortable working towards KPI’s and driven\n\n Somebody who is customer-centric and enjoys going above and beyond for clients\n\nDoes this Manchester based opportunity of Customer Service Renewals Advisor sound up your street? Please apply now for immediate consideration

Customer Care Advisor | Manchester City Centre | £30,000\n\nHours: Monday - Friday, 9am - 5pm\nHybrid Working - 2 days office based, 3 days from home \n\nWe are currently recruiting on behalf of a fast-growing fashion brand for an experienced Customer Care Advisor to join their expanding team.\n\nThis is an exciting opportunity to join a scaling e-commerce business where customer experience is at the forefront of everything they do. The successful candidate will play a key role in delivering a first-class service and maintaining excellent customer satisfaction and Trustpilot reviews.\n\nCustomer Care Advisor Key Responsibilities:\n\nManaging all customer email enquiries in a professional and timely manner\nHandling refunds, returns and exchanges efficiently\nResolving customer complaints with empathy and a solution-focused approach\nResponding to delivery and order tracking enquiries\nSupporting customers throughout their full online purchasing journey\nMaintaining and improving customer satisfaction and Trustpilot ratings\nLiaising with internal teams and couriers to resolve customer issues quickly\nUpdating customer records accurately across internal systems\nIdentifying recurring customer issues and suggesting process improvements\nEnsuring all SLAs and response time targets are consistently achieved\nProviding a personalised and positive customer experience with every interaction\nSupporting during peak trading periods and product launches\n\nCustomer Care Advisor Skills Required:\n\nPrevious experience within a customer service role\nExperience working within an e-commerce environment would be advantageous\nConfident handling high volumes of customer enquiries\nExcellent written communication skills and attention to detail\nExperience using Shopify\nExperience using Gorgias is highly desirable, although not essential\nStrong problem-solving skills and the ability to remain calm under pressure\nA proactive and positive attitude with a genuine passion for customer experience\n\nCustomer Care Advisor Benefits:\n\nHybrid working - 3 days working from home\n20 days holiday + birthday off + bank holidays\nNEST pension scheme\nVolunteer days\nOpportunity to join a growing brand with ambitious expansion plans\nSupportive and collaborative team environmentThis is a fantastic opportunity for a customer-focused professional looking to join a brand that is truly going places and make a real impact within a growing business.\n\nBBBH36183

WARNING: for this role candidates who require company support to legally live and work in the UK cannot be considered. Must hold ILR/British passport and to be eligible for Baseline Personnel Security Standard (BPSS) Are you passionate about driving digital transformation and delivering impactful ServiceNow solutions? We’re looking for a ServiceNow Sales Lead / Senior Consultant to join our growing Digital Customer Experience team. This is a fantastic opportunity to combine sales, consulting, and technical expertise to shape innovative solutions for leading organisations. 🔹 What You’ll Be Doing • Drive sales and business development for ServiceNow solutions, identifying and converting new opportunities, • Lead the end-to-end sales process, from pre-sales through to contract negotiation and signing, • Collaborate with cross-functional teams to design and present tailored ServiceNow solutions, • Build strong relationships with C-level executives and senior stakeholders, • Act as a trusted advisor, aligning client needs with innovative, value-driven solutions, • Stay ahead of market trends to help shape our ServiceNow strategy and offerings, • Partner with ServiceNow leadership and ecosystem partners to strengthen collaboration 🔹 What We’re Looking For ✅ ServiceNow Expertise Strong knowledge of the ServiceNow platform, including: • ITSM, ITOM, CSM, • Experience with HRSD applications is essential, • Employee Service Centre, • Case & Knowledge Management, • Performance Analytics ✅ Business & Industry Knowledge • Understanding of employee experience and HR processes, • Experience in customer experience (CX) transformation ✅ Technical & Solution Skills • Integration, data migration, and platform customisation, • Workflow automation and scripting, • Ability to translate business requirements into scalable solutions ✅ Consulting & Sales Capability • Experience supporting or leading pre-sales, demos, and proposals, • Strong problem-solving and analytical thinking, • Ability to articulate technical solutions to non-technical stakeholders ✅ Stakeholder & Change Management • Confidence engaging with senior executives and cross-functional teams, • Experience driving adoption and managing organisational change Permanent (B2B contract is not available) UK-wide role (open to travel within the UK if requested only) There will be 2 stages hiring process Salary: up to £100,000 Gross/a DOE Apply here if you would like to join a professional community of experts, who have got your back and will support you, every step of the way.

Our talented Data & AI team is made up of globally recognized experts - and there's room for more analytical and ambitious data professionals. If you're passionate about helping clients transform their business with the latest AI and data technologies, let's talk. Take your skills to a new level and launch a career where you can truly do what matters. As an Solution Architect within our Data & AI Practice, you'll leverage a client-centric approach to understand our client’s challenges and opportunities to deliver solutions and services that make transformative change and deliver high value business outcomes. You'll engage in solutioning and support on the most strategic opportunities, intervene in high-risk complex deliveries, and contribute to shape the strategic direction using Agentic AI, automation, AI engineering, data platforms, reporting and self-serve analytics.. Avanade is the 7 times Databricks global partner of the year, we deliver over 4000 Microsoft data platform projects annually and deliver more Azure Databricks than any other Databricks partner. Key Responsibilities: • As an architect assigned to a client project, you will typically work closely with delivery teams and client stakeholders to provide technical leadership, shape deals and propositions, drive architectural decisions, create plans and roadmaps, and produce design artifacts., • Play a key role in Avanade's sales process by creating solutions that innovate, inspire and are win new business. You’ll have responsibility for shaping the high-level design, estimates, and contractual details for client proposals in collaboration with other subject matter experts in the business., • As a senior member of the Avanade technical community, you will provide coaching and mentoring to motivate and inspire more junior colleagues from within your team and across the organization., • Have the ability to translate complex technical concepts and solutions and present them in easy to understand language and value based outcomes, to senior business stakeholders, technology leaders and internal sales teams., • Engage in early conversations with clients and/or sales team and support origination and deal qualification, requirements capture and solutioning, recommending best practices and approaches to achieve optimal outcomes, building strong relationship with clients to become the trusted advisor. Prepare and represent the solution in Deal Reviews and play an active role in client presentations, and negotiations with key client buyers., • Work collaboratively with the wider Data & AI leadership to shape our current and future offerings, accelerators, and background IP to support go to market activities., • Lead the development of intelligent data platform projects, building strategic capabilities for our clients. Integrating data from many systems, transforming through lakehouse architectures and making available for reporting, AI and conversational analytics. Requirements for the role - • Awareness of channels to market and how to work in a Databricks and Microsoft eco-system to ensure Customer Success., • High energy intent to help clients understand the fast moving data industry, product and service evolution., • Experience working with stakeholders to create technical visions, high-level architectures, and delivery roadmaps for large programs of work that involve the latest data & AI concepts particularly focused on scaling data use across enterprises., • Capability in creating design artifacts and presenting them for approval at architectural forums attended by multi-disciplined stakeholders from engineering to senior ("C level") client executives., • In-depth understanding of modern Data & AI capabilities such as; structured and unstructured data analysis, streaming data, IoT, AI, GenAI and related topical analytics fields., • Comfortable actively engaging and leading sales and business development opportunities with clients., • Hold Databricks certifications, ideally the Databricks Champion or be able to demonstrate equivalent knowledge and experience. About Avanade - Avanade is the leading provider of innovative digital, cloud, and advisory services, industry solutions, and design-led experiences across the Microsoft ecosystem. The company was founded 25 years ago as a joint venture between Accenture and Microsoft. Back then, digital transformation, automation, and AI weren’t mainstream topics—Microsoft was primarily known for Office 365. But Avanade evolved with the times and is now the number one transformation leader within the Microsoft ecosystem. We have a team of 61,000 professionals in 26 countries. We’re a truly global company with a strong local presence— what I like to call “GLOCAL”: making global impacts on a local level.

Role - Warranty Support Advisor Location - UK (remote working available) Duration - 4 months (Interim) This role will be a short term cover role for a period of 4 months Mandatory Dealer/Aftersales experience within Automotive • To ensure that all network and customer spare parts requirements are met on time and in full across the global network, through the operational and tactical management of all aspects of the supply chain. Supplying comprehensive support for all regional teams, ensuring operational efficiency on brand customer experience in line with KPIs and network SLAs., • Forecasting spare parts needed across all regions and steer material planning & ordering to ensure optimal stock levels across all sides, • Monitoring spare parts inventory in market & collaborating with regional offices in managing stock levels at network partner sites, • Establish pricing logic and supporting regional offices in maintaining pricing strategy, • Maintain and adjust parts pricing in SAP in line with pricing strategy, • Aligning parts availability with warehousing responsible & facilitating emergency fulfilment with logistics providers, • Backorder management & prioritisation of VOR orders in collaboration with warehousing responsible, • Supporting warranty/quality team in preparation of service campaigns and liaising special parts demand with material planning & warehousing teams, • Assisting network partners (repairers) & customers in evaluating correct parts for service/repair/warranty work, • Assisting network partners with all spare parts related inquiries (Logistics status, parts returns, parts warranty, claims), • Supersession and new introduction support (manage returns of superseded parts, support network with supersession & new parts required), • Ensure global spare parts availability and delivery on time to all network partners, • Ensure timely feedback for parts ETA enquiries and general parts tickets raised by network partners Experience required • At least 5+ years in spare parts management experience, preferably technical or network background, • Electronic Parts Catalogue (EPC) experience, • Experience within an OEM parts team, • Knowledge of parts pricing strategies, • Experience of using SAP, • Experience of working in a spare parts leadership role or dealership parts management role would be advantageous

Trilingual French and German Speaking Export Customer Service Advisor.Salary: Up to £30,000 depending on experience.To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1218FG.High-quality manufacturer in the décor industry.