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Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: • HR Administrator - £27,000+, • HR Assistant - £30,000+, • HR Officer - £35,000+, • HR Advisor - £38,500+ How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. • Accredited by the Chartered Institute of Personnel & Development (CIPD), • Covers recruitment, employee relations, HR systems, and more Step 2 - Tailored Recruitment Support Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. You’ll get: • A professionally written, HR-focused CV, • Job-matching advice tailored to your experience and location, • Application support, interview prep, and mock interviews Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. And to give you confidence, we offer a Money Back Guarantee: If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources. Please note this is a training course and fees apply

Help Hub Advisor\n\nLocation: Birmingham area, B9 4AA\n\nSalary: £25,877.80\n\nExpiry Date: 17th April 2026\n\nThe role\n\nAre you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? An exciting opportunity has arisen for a full-time Help Hub Advisor to join our Birmingham team!\n\nThis is a hybrid role, with the expectation that you will be on-site full-time for the first month during training and induction.\n\nAs a Help Hub Advisor, you will be at the heart of our client support service, ensuring every interaction reflects the professionalism and care POhWER is known for. Your day-to-day responsibilities will include:\n\n· Handling high volumes of inbound calls with confidence, clarity, and empathy, often supporting vulnerable individuals who may be distressed or unsure of how to access support.\n\n· Managing contact from clients, professionals, and others enquiring about POhWER services, following guidance and processes while presenting a positive and professional image of our organisation.\n\n· Maintaining our database with exceptional attention to detail, ensuring accurate and up-to-date records.\n\n· Responding to enquiries through multiple channels—telephone, voicemail, email, letter, and website and directing clients to the right services.\n\n· Processing referrals and triaging them effectively to ensure clients receive timely and appropriate support.\n\n· Providing clear information and signposting to relevant agencies when needed.\n\n· Directing enquiries to appropriate team members and supporting smooth communication across the organisation.\n\n· Participating in meetings, training, and development activities to enhance your skills and contribute to team growth.\n\n· Handling nationwide enquiries, including complex cases or advocacy referrals, with professionalism and care.\n\nHours of Work:\n\nFull-time: 37 hours, Monday to Friday, 8am–4pm, 9am–5pm, or 10am–6pm according to the service rota\n\nLocation: Birmingham (Hybrid, on-site for first month)\n\nSalary: £25,877.80 per annum\n\nContract Type: Permanent\n\nHelp Hub Advisor Requirements:\n\nEssential:\n\n· Strong call-handling and research skills, ideally within a customer service or helpline role\n\n· Experience dealing with vulnerable individuals, demonstrating empathy, patience, and resilience\n\n· Proficient IT skills, including Microsoft Office and experience using CRM systems, with the ability to navigate multiple systems at once\n\n· Experience of accurate data entry to databases\n\n· Confident and clear verbal communication skills\n\n· Knowledge and understanding of safeguarding protocols\n\n· Understanding of the principles and application of data protection\n\nDesired:\n\nKnowledge of statutory and non-statutory advocacy, public sector, and third-sector services\n\nBenefits:\n\n· 25 days annual leave plus bank holidays (rising to 30 days after 5 years’ service), with the option to buy or sell up to 5 days leave, plus your birthday off as an additional holiday after 1 year service\n\n· Discretionary shutdown days at Christmas with up to 4 additional days leave\n\n· 1 Community Leave Day per year\n\n· Cash Wellbeing Healthcare Plan covering optical, dental, alternative therapy and more\n\n· Auto-enrolment pension plan\n\n· Death-in-service cover\n\n· Bike-to-work scheme\n\nMeet the Organisation: Who We Are and What We Do\n\nAt POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.\n\nThink you are the perfect fit for this Help Hub Advisor role? Don't wait! Apply now with your CV and cover letter.\n\nClosing Date: 9AM, Thursday 17th April 2026 (We reserve the right to close this vacancy early)\n\nInterview Date: TBC\n\nA DBS check and National Offender Management Service vetting will be conducted for this position.\n\nWe are proud to support our colleagues from the armed forces, signing the Armed Forces Covenant in August 2024.\n\nPOhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a Level 2 Disability Confident employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.\n\nPOhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, and LGBTQ+ individuals.\n\nTo help embed inclusion for all from day one, we offer a range of family-friendly, inclusive employment policies, flexible working arrangements, and employee networks to support people from different backgrounds

Customer Success Manager – Property Management Software\n\n£45,000 – £60,000 + bonus, private healthcare, hybrid and flexible working, EAP, enhanced pension, DIS, GP access and more\n\nRemote + 25% UK Travel\n\nAre you a Customer Success professional with a genuine, in-depth understanding of block management and property management finance?\n\nDo you know your way around service charge budgets, apportionments, and year-end processes — and want to use that expertise in a more strategic, client-facing role?\n\nIf so, this could be the perfect next step.\n\nMy client is a forward-thinking technology business delivering high-quality solutions to the Property Management industry. They are looking for a Customer Success Manager to be the trusted partner to their clients — ensuring they gain maximum value from the software platform from onboarding through to long-term success.\n\nThis is not a generic CSM role - we are specifically looking for someone who understands the real-world challenges of block and property management, particularly financial processes and service charge management.\n\nYou’ll work closely with clients, helping them optimise how they use the software platform, while acting as their voice internally across Product, Sales, and Support teams.\n\nKey Responsibilities:\n\nCustomer Relationship Management\n\nBuild strong, long-term relationships with property management clients \n\t\nAct as a trusted advisor, understanding client goals and operational challenges \n\t\nMonitor customer health and proactively manage risk \n\nOnboarding & Adoption\n\nSupport onboarding alongside the Implementation team \n\t\nDeliver tailored training to ensure successful system adoption \n\t\nEnsure a smooth transition into live usage and ongoing support \n\nProduct Advocacy\n\nGather customer feedback and influence product development \n\t\nRepresent client needs internally and contribute to roadmap discussions \n\nGrowth & Retention\n\nIdentify opportunities to expand usage, features, and services \n\t\nDrive engagement and long-term customer value \n\nInsight & Reporting\n\nUse CRM and analytics tools to track usage, trends, and renewal readiness \n\t\nDeliver clear, insightful reporting to both clients and internal teams \n\nIndustry Expertise\n\nAct as a subject matter expert in property management financial processes \n\t\nStay ahead of industry trends, legislation, and best practice \n\t\nBring insight into customer conversations, positioning CPL as a trusted authority \n\nEssential Experience (Please Read Carefully)\n\nTo be successful in this role, you must have:\n\nStrong, hands-on experience within the block / property management industry\n\nA deep understanding of service charge accounting, including:\n\nBudgeting & forecasting \n\t\nService charge apportionment \n\t\nYear-end processes & reconciliations;\n\n\tExperience working with or alongside property managers, finance teams, or managing agents\n\n\tThe ability to translate industry knowledge into meaningful client conversations \n\nApplications without this level of industry knowledge are unlikely to be considered.\n\nWhat We’re Looking For\n\nProven experience handling clients at a high-level\n\t\nConfident communicator, able to engage with stakeholders at all levels \n\t\nCommercial awareness with a focus on value and retention \n\t\nProactive, analytical, and solutions-focused mindset \n\t\nComfortable working remotely with regular travel (approx. 25%) \n\nWhy Join My Client?\n\nBe part of a growing, innovative property technology company with big plans!\n\t\nWork closely with industry-leading clients \n\t\nHave real influence on product direction and customer outcomes \n\t\nJoin a collaborative, supportive team that values your input \n\nApply Now\n\nIf you’re ready to combine your property management expertise with a strategic, client-focused role — we’d love to hear from you

Technical Project Manager The Fuel Store (TFS) is a progressive, Birmingham based business using technology to develop its market and stay ahead of the competition. It is on a mission to revolutionise the way business is conducted in its chosen business segments. The business is a leading provider of fuel and associated products into the transportation sector. TFS provides a range of products and solutions to its customers which help them to increase profits through increasing basket size, customer loyalty and usage; serving customers more efficiently and cost-effectively. It currently facilitates the provision of and processes the transactions to allow over 60 million litres of Fuel per annum through its card processes. The business was started 10 years ago and to date has grown organically. Future development will be a combination of organic and inorganic growth offering its customers a carefully thought out package of products with software that enables easy/dynamic/cost optimised fleet management at its core. The shareholders are keen that the business goes into a rapid growth phase with associated profitability. A new CEO has been appointed and will lead the twin track approach of organic and inorganic growth. As a Technical Project Manager, you will be an integral member of the operations team responsible for the turnkey delivery of the technology roadmap and the operational continuity of existing systems and business processes. Whilst technology biased, the role will also look to align business processes and efficiencies with our technology stack and vice versa encompassing all facets of the business. Our business continuity and growth rely on the systems and processes that we apply to our daily operations. The Technical Project Manager role will be at the forefront of that journey. Brief Overview: Type of Opportunity: Permanent, Full Time Hybrid Working: 4 days in the office 1 day at home Location: Birmingham, B2 Reports to: COO Responsibilities for the Technical Project Manager: Business Requirements • Liaise with Key Stakeholders to understand and gather information relating to operational or systems requirements., • Translate and playback the gathered information to the Key Stakeholders, obtaining consensus that requirements have been adequately defined and captured for the Scope of Works., • Assess the impact of the requirements on existing systems and processes with the objective of formulating a delivery plan, • Coordinate with external vendors where appropriate to obtain costs and timescales aligned with the above delivery plan. Timely Delivery • Using existing governance and planning processes, manage the execution of the project providing regular updates to key stakeholders., • Maintain focus on delivering against agreed timelines and business objectives Operational Support • Monitor existing systems to service availability., • Manage incident and problem resolution processes, coordinating with 3rd Party Support companies where necessary for timely resolution of issues., • Monitor and report on service performance metrics., • Strive for Continuous Improvement across all areas. To have the ability to contribute to The Fuel Store’s success, you will need the following knowledge skills and experience: • Minimum 5 years’ experience as a technical Project Manager working within an IT technology environment., • Experience of Business requirements gathering, • Experience of Dynamics365 CRM & Business Central systems., • Excellent working knowledge of Azure based platforms and Microsoft product suites., • Strong organisational skills with the ability to manage multiple priorities, deadlines and stakeholders., • Excellent written and verbal communication skills, with the ability to produce clear notes., • Strong attention to detail and a proactive, solutions-focused approach., • Confidence using Microsoft Office (Outlook, Word, Excel, PowerPoint), • Ability to work independently, manage competing demands and adapt to changing priorities., • Professional, positive attitude with a willingness to support after 5pm when business needs require it You should apply if: • You feel you would thrive around a fast moving delivery environment, • You’re naturally organised, calm under pressure and enjoy bringing order to busy schedules., • You take pride in being one step ahead and solving problems before they land on someone’s desk., • You communicate clearly, professionally and confidently with people at all levels., • You’re proactive, curious and happy to take initiative without waiting to be asked., • You’re adaptable and comfortable shifting priorities when the day changes direction., • You bring positive energy, resilience and a can-do mindset to fast-moving situations., • You care about doing things well, accuracy, presentation and follow-through matter to you., • You’re flexible and willing to support the business when needed Our Culture TFS are in the simplicity business and we are building a team, who look at the world a little differently. People that look at the needlessly complicated and say ‘that’s nuts’. People that are bold enough to challenge convention, and brilliant enough to actually change it. What’s in it for you? • Salary Sacrifice Pension Scheme: After 12 weeks of continuous employment, you will be automatically enrolled into our Pension Scheme., • Life Assurance: Payable at 3x Basic Salary, • Health & Wellbeing: You will have access to MediCash upon passing their probation, this will allow you to access healthcare cashback schemes, retail discounts, counselling, for yourself and up to 4 Children., • Holiday Entitlement: You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service up to 5 additional days., • Financial Advice: Access to 1-2-1 financial advisor sessions free of charge., • Career Progression: We track all employees progression by creating personal development plans, we have an in house L&D Specialist dedicated to help you improve and grow professionally., • Location: Based in Birmingham City Centre, with panoramic views from the office floor., • Supporting local charities: We are passionate about giving back to the local community and supporting charities as much as we can. A little more for you to know… We want to be a place where everyone has a sense of belonging. Our team is growing rapidly and that means that we want collaborative, talented Fuellers to help us to invent The Fuel Store’s future. We will support you, nurture you, and give you the best platform to succeed. If you think that you could add value here at The Fuel Store, please apply. Equally, if you think your experience only meets part of the requirements, apply anyway! We’d love to review your application and if successful arrange a chat with you to find out if you could be the next Fueller! We are also an equal opportunity employer and value diversity across the business. All applicants will be considered for employment without attention to ethnicity, race, religion, sexual orientation, gender identity, sex, family or parental status, neuro diversity or disability status, marital status, veteran status and national origin.

Automotive Service Advisor Location: Erdington, Birmingham Permanent Contract with Formel D Working Hours: 08.00am -17.00pm Formel D is the global service provider for the industry. We develop market-leading concepts, as well as individual and scalable solutions throughout the entire value chain of the production process, from the design phase, industrialization, production and after-sales. The company was founded in 1993 and is headquartered in Cologne (Germany). We currently have a team of several thousand people located in 45 nations, and more than 90 locations in 21 countries, working daily at the core of the industry. Our drive is passion, team spirit and professionalism in everything we do, and our success is based on the satisfaction of our customers, which makes us stand out as a premium supplier within the sector. We are looking for a confident and reliable Service Advisor to join our new Automotive Technical Centre based in Erdington, Birmingham. This customer-facing role is perfect for someone who enjoys working with people, is organised and can handle a fast-paced environment. For you to be successful in this role you will be responsible for the below: Responsibilities: • Greeting customers and answering calls/queries, • Booking repairs for customers, • Keeping customer details up to date, • Liaising with Mechanics on a daily basis with admin tasks, • Taking payments Requirements: • Previous experience in a receptionist/admin or customer service role (Automotive/Dealership experience preferred), • Strong customer service, communication and interpersonal skills, • Previous sales experience is preferred but not essential, • Good organizational skills and attention to detail, • The ability to arrange a busy diary/ Work flow for multiple members of staff, • Clean UK/ or equivalent Driving Licence, • Own Vehicle, • RTW in the UK without restrictions (PLEASE NOTE WE DO NOT OFFER SPONSORSHIPS)

Mental Health Advisor – Affiliate (Contractor) The role As a Mental Health Advisor Affiliate, you will provide confidential emotional support to service users and offer advice and guidance around mental health and related issues. Our service operates 24 hours a day, 365 days a year, and affiliates are invited to express their availability for shifts across the service schedule. Our services also include supporting clients via the myStrength App. About Us Our Mental Health Service provides high quality mental health services to clients accessing healthcare via their insurance provider or employer. Our services include assessment, therapy, in the moment support, and digital self-help tools. We believe in the efficacy of virtual interventions, and we provide brief therapy to a low-risk population, presenting with mild-moderate common mental health problems. The service operates 24/7 365 days a year. Contract type: Self‑employed contractor (Affiliate) Salary: £14–£17 per hour, depending on shift type (standard hours vs out‑of‑hours) Hours of work: Flexible and agreed per shift. Affiliates may choose and accept shifts based on their availability. The service is a 24 hour service working days/evenings/nights, weekends and bank holidays Location: Remote. Affiliates may be invited to attend occasional in‑person activities (e.g., optional training sessions, team days or client events), though participation is not mandatory. Person Specification • Experience providing telephone‑based or digital emotional support to a range of clients, including individuals in distress., • Excellent telephone manner with strong active listening, questioning, and reflective skills., • Genuine empathy towards mental health issues and a commitment to reducing the stigma surrounding mental health., • Experience in assessing and responding to mental health risk within a remote setting., • You will have proven communication skills, a confident manner and be articulate., • Hold awareness of the effects of stigma and discrimination., • Knowledge of recovery in the context of mental health., • The ability to signpost and offer guidance to clients regarding local or national services. Role Expectations / Key Activities Affiliates engaged for this work may be required to undertake the following activities as part of the services they choose to accept: • Provide confidential emotional support to service users and provide advice and guidance around mental health and other issues., • Support clients to make an application for therapy via their provider app., • Generate individual Risk Support Plans for patients based upon risk assessments, enabling wider services to support patients appropriately., • Liaise with duty lead and follow risk protocols, as and when necessary., • To maintain accurate good quality clinical notes and service monitoring records in accordance with the Service Delivery Framework and high clinical practice standards., • Work collaboratively with team members within the mental health service., • Participate in clinical supervision as part of governance and quality assurance (not line management)., • Engage in optional team learning, peer forums, or updates where they support service quality., • Provide reasonable support to the onboarding of other affiliates where appropriate and mutually agreed., • Work flexibly by expressing availability for shifts across days, evenings, nights, weekends, and bank holidays., • Any other duties relevant to the role. Essential Qualifications: Affiliates must hold at least one of the following: • Counselling Certificate Level 2 or Level 3 (or equivalent), • MHFA Qualification, • Trainee counsellor (note: role not counted as a training placement), • Psychology degree (or equivalent) What we offer in return: Commitment to living & championing the Teladoc Health values • We are passionate about taking care of people, • We are committed to unsurpassed quality, • We lead with integrity, accountability and transparency, • We respect each other and value succeeding together, • We strive to create value, • We stand up for what’s right, • We keep our promises Why join Teladoc Health UK? • Be part of a Great Place to Work Certified organisation, committed to inclusivity and wellbeing., • Enjoy flexible hybrid/remote working within a supportive team environment., • Engage in meaningful work, delivering impactful healthcare solutions to clients globally., • Join a growing, innovative organisation at the forefront of virtual healthcare. About Teladoc Health Teladoc Health is transforming how people access and experience healthcare. Recognised as the world leader in virtual care, Teladoc Health directly delivers millions of medical visits across 175 countries each year. Being a NYSE listed company, Teladoc Health has experienced a continual growth in the last years reaching a revenue above $2.5B by leveraging its 2 decades of expertise and real-time insights to meet the growing virtual care needs of consumers, healthcare professionals, employers and health plans. Teladoc Health UK delivers a market leading suite of virtual care products and services into the UK market. Our clientele covers both private and public sector healthcare markets. We provide an innovative whole of health solution, covering physical, mental and wellbeing services, and enable patients to conveniently access our services through customer focused technology solutions. < Our Commitment to Equality and Diversity Teladoc Health UK adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Teladoc Health UK.

Customer Care Agent - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking dedicated Customer Care Agents that are passionate about enhancing the experience of business travelers. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You'll Do • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction., • Support and engage with our customers with their global business travel requirements, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues., • Exceed customer expectations e when managing bookings, queries and requests., • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate, • Stay up-to-date with new features and product launches in Perk - there are lots so be prepared for some serious innovation! We are looking for people who • Have great communication skills, fluency in English, both written and spoken is essential., • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude., • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed., • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily., • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them., • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction., • Embody our values, add to our company culture and are passionate about travel., • Native or fluent level of English., • Experience in a customer facing role whether that be retail or call centre environment., • Experience supporting customers via email, live chat, and phone are a benefit., • Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit.What we offer, • Receive competitive compensation and equity ownership in Perk, • Perk offer the real living wage for this role, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportWorking Hours & Conditions, • Office based in our Birmingham City Centre office 5 days / week, • Working hours are on a rotational basis between 8am - 7pm, • Weekly working hours will be 37.5, • You will be required to work 1 weekend in every 7 weeksHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Customer Experience Specialist - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking dedicated Customer Experience Specialists that are passionate about enhancing the experience of business travelers. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You'll Do • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction., • Support and engage with our customers with their global business travel requirements, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues., • Exceed customer expectations e when managing bookings, queries and requests., • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate, • Have great communication skills, fluency in English, both written and spoken is essential., • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude., • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed., • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily., • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them., • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction., • Embody our values, add to our company culture and are passionate about travel., • Native or fluent level of English., • Experience in a customer facing role whether that be retail or call centre environment., • Experience supporting customers via email, live chat, and phone are a benefit., • Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit.What we offer, • Receive competitive compensation and equity ownership in Perk, • Perk offer the real living wage for this role, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportWorking Hours & Conditions, • Office based in our Birmingham City Centre office 5 days / week, • Working hours are on a rotational basis between 8am - 7pm, • Weekly working hours will be 37.5, • You will be required to work 1 weekend in every 7 weeksHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Customer Care Agent - Birmingham, West Midlands \n \nAbout Us \n\n Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. \n\n We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. \n\n Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. \n\n At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. \n\n About the Role \n\n We are seeking dedicated Customer Care Agents that are passionate about enhancing the experience of business travelers. \n\n Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! \n\n If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. \n\n What You'll Do \n\n\n\t • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction.\n\t, • Support and engage with our customers with their global business travel requirements\n\t, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues.\n\t, • Exceed customer expectations e when managing bookings, queries and requests.\n\t, • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate\n\t, • Who have great communication skills, fluency in English, both written and spoken is essential.\n\t, • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude.\n\t, • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed.\n\t, • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily.\n\t, • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them.\n\t, • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction.\n\t, • Embody our values, add to our company culture and are passionate about travel.\n\t, • Native or fluent level of English.\n\t, • Experience in a customer facing role whether that be retail or call centre environment.\n\t, • Experience supporting customers via email, live chat, and phone are a benefit.\n\t, • Receive competitive compensation and equity ownership in Perk\n\t, • Perk offer the real living wage for this role\n\t, • Rest and recharge with 25 days of annual leave plus bank holidays\n\t, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex\n\t, • Plan for your future with our qualifying earnings company pension plan with Aviva\n\t, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen\n\t, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence\n\t, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus\n\t, • Join our unforgettable Perk events, including our spectacular annual summer party\n\t, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones\n\t, • Focus on your family with 12-16 weeks' paid parental leave\n\t, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes\n\t, • Broaden your horizons with up to 20 "Work from Anywhere" days per year\n\t, • Stay savvy with access to a wide variety of discounts and rewards\n\t, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years\n\t, • Office based in our Birmingham City Centre office 5 days / week\n\t, • Working hours are on a rotational basis between 8am - 7pm\n\t, • Weekly working hours will be 37.5\n\t

Senior Business Travel Consultant - French Speaking - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll Do, • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:, • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • Strong organisational skills and attention to detailDesirable:, • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Exposure to out-of-hours, follow-the-sun, or on-call travel support modelsPersonal Attributes, • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service qualityWhat we offer, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Customer Success Associate - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking dedicated Customer Success Associate that are passionate about enhancing the experience of business travelers. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You'll Do • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction., • Support and engage with our customers with their global business travel requirements, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues., • Exceed customer expectations e when managing bookings, queries and requests., • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate, • Stay up-to-date with new features and product launches in Perk - there are lots so be prepared for some serious innovation! We are looking for people who • Have great communication skills, fluency in English, both written and spoken is essential., • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude., • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed., • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily., • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them., • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction., • Embody our values, add to our company culture and are passionate about travel., • Are comfortable with an office based environment and have shift flexibility. What We're Looking For • Native or fluent level of English., • Experience in a customer facing role whether that be retail or call centre environment., • Experience supporting customers via email, live chat, and phone are a benefit., • Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit.What we offer, • Receive competitive compensation and equity ownership in Perk, • Perk offer the real living wage for this role, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportWorking Hours & Conditions, • Office based in our Birmingham City Centre office 5 days / week, • Working hours are on a rotational basis between 8am - 7pm, • Weekly working hours will be 37.5, • You will be required to work 1 weekend in every 7 weeksHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Senior Business Travel Consultant - German speaking - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the roleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS.What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll Do, • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:, • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • Strong organisational skills and attention to detailDesirable:, • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Exposure to out-of-hours, follow-the-sun, or on-call travel support modelsPersonal Attributes, • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service qualityWhat we offer, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

IT/OT Network Presales Engineer – Process Industry (m/f/d) Remote | UK or Nordics | Mid-Senior Level Our client is a global technology leader in connectivity and network infrastructure solutions for industrial environments. To support continued growth in the process industry sector, we are currently looking for a Presales Engineer IT/OT Network Infrastructure (m/f/d). In this role, you will act as a trusted technical advisor to customers, working closely with sales teams to design and deliver outcome-driven network infrastructure solutions across complex industrial environments. Your Responsibilities • Develop and deliver outcome-based solutions leveraging the full portfolio of the company’s connectivity and networking technologies, • Support sales teams in customer engagements and contribute to pipeline growth and higher win rates, • Act as a trusted advisor to customers, translating technical solutions into clear business value and measurable outcomes, • Collaborate with innovation teams on Proof of Concepts (POCs), Factory Acceptance Tests (FATs), and network audits, • Contribute to market visibility by supporting webinars, roadshows, trade fairs, and technology campaigns, • Provide market insights to sales, product management, and R&D to support future solutions and vertical market strategies Your Profile • Bachelor’s or Master’s degree in Engineering, IT, Networking, or Automation, • Around 5+ years of experience in industrial networking environments, ideally within the process industry (e.g. chemical, oil & gas, pharmaceuticals, water & waste treatment), • Proven track record in presales, consulting, or technical service roles supporting industrial customers, • Strong understanding of IT/OT network infrastructure, including passive components such as cables, connectors, and related hardware for industrial environments, • Ability to translate complex technical concepts into clear business value for non-technical stakeholders, • Fluent English communication skills What the Role Offers • Opportunity to work with leading technologies in industrial IT/OT networking, • Close collaboration with international sales, innovation, and product teams, • Exposure to complex industrial customer environments across the process industry, • Remote role based in the UK or Nordics

Self-Employed Protection Advisor (Domestic & Business) Exceptional Commission Structure Find out if this opportunity is a good fit by reading all of the information that follows below. No previous experience necessary full training will be given. This is your opportunity to join a market-leading company offering outstanding commission rates, full training, and the freedom of being your own boss. Our client, a well-established and trusted name in financial protection, is rapidly expanding across Great Britain and Northern Ireland. They are now looking for driven and experienced Sales Executives/Protection Advisers to join their high-performing team. With a reputation for stability, integrity, and success, our client supports people in achieving financial freedom while protecting them from lifes uncertainties. What You'll Be Doing: As a Protection Adviser, youll be: • Generating and managing your own leads, full training provided on how to do this, • Accident Protection, • Accident & Sickness Cover, • Critical Illness Cover, • Income Protection Were seeking ambitious, self-motivated sales professionals with: • Proven success in sales (financial services or protection experience highly desirable), • A confident, resilient personality and strong closing skills, • Excellent communication and relationship-building abilities, • Uncapped earnings average first-year consultants earn £47,000, • Top performers are earning £100,000+, • Market-leading commission:, • Starting at 120% (4-year indemnity), • Up to 175% (4-year indemnity) or 220% (non-indemnity) paid weekly, • All leads self-generated you're in control of your income, • Full product training and development provided, • No comparison quotes or retention account needed, • Online, paperless sales process can close sales on the first meeting, • Domestic & business protection products, • Automatic SODANs and suitability reports provided, • Have experience in Protection Sales / Sales / Customer Service / Telesales, • Motivated and looking for your first chance in sales. xrnqpay, • Are ready to take your career to the next level, • Want to work independently with high earning potential on a self employed commission only basis, • Are entrepreneurial and confident in generating your own leads

Proven experience in complaints handling or contact centre environments. Are you a dedicated professional with a passion for exceptional customer service and a keen eye for detail? We are actively seeking a skilled Complaints Advisor to join our dynamic team, playing a pivotal role in ensuring custo

PREVIOUS ROLES IN WASTE MANAGEMENT & RECYCLING MAY HAVE BEEN: Customer Service Advisor, Telesales executive, Internal Account Manager, Sales Coordinator, Customer Service Executive, Internal Sales Advisor. YOU WILL HAVE WORKED IN: Waste Management, Paper Recycling, Clinical Waste, Plastic Recycling,

A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m. We're still enjoying strong growth and looking for more Advisors to join our team. As an Installer you will visit customers in their homes to measure and install a fantastic range of products, including shutters. Our team of Design Consultants will process the order and take payment so you can focus on offering great customer service. If this is unlike anything you've done before that's ok – most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support. Some of our installers have experience in construction or trades such as joiners, carpenters, and window or kitchen fitters. Your strong desire to learn and our award winning training will help you succeed. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions – all from the comfort of your armchair with zero commitment! Work for yourself, not by yourself : the benefits of your own local business, within a model that removes the worries: We're experts in advertising so you won't worry about finding customers Have the confidence that over 70% of customers go on to purchase from their Hillarys Advisor You can focus on outstanding Service, ensuring your customers buy, and come back time and again Flexible hours to suit your lifestyle: manage your own diary and the time you want to commit There's a reason that so many Hillarys Advisors are successful. We're just as committed as you to the partnership – that starts with a comprehensive package: Training-for-life, local business support, a plan that's built around you, and all the things you'll need to ensure a professional approach and finish from day one: All the professional and practical Training you'll ever need as you start and develop your business. Comprehensive Sales Toolkit including complete Product samples, Tablet and software Full Installation Toolkit, including all measuring equipment, and tools (including power tools) A professional image – Hillarys branded clothing, and personalised business cards & leaflets This is wrapped into a one-off investment of just £2995 and we've even got flexible ways to pay to help spread the investment. This is unquestionably the most simple and effective way to access the UK's best opportunity. On top of the points above, you'll need to hold a valid UK driving licence to get to customers locally. To find out more complete the application form online, join one of our 45-minute Discovery sessions and learn about how good a fit Hillarys could be for you? TPBN1_UKTJ

Full time (40hrs) Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. Field based (West Midlands, Shropshire, North Wales Territory) Competitive Salary plus bonus? Excellent benefits package We have a?fantastic?opportunity for an experienced Convenience Retailing?Business?Development Manager?to join our SPAR Blakemore Trade Partners Team. Your role is to support and develop the existing SPAR convenience store customer base in yourallocatedarea whilst controlling the implementation of Trade Partner initiatives and ensuring that multi-site retailersmaintainthe standard required by A.F. Blakemore and SPAR. We take the word Partner seriously. As such we areseekinga determined, articulate self-starter with a real passion for customer service, to collaborate, support and listen as we continue to add value to our SPAR customers businesses as well as our own, by driving retail sales. As part of the broader A.F. Blakemore & Son SPAR business, you will be empowered and supported in a family business that encourages accountability and personal development, thriving in a culture with defined DNA and Values built upon positive relationships both internally, with its partners and our local communities Key Tasks/Responsibilities • Development ofappropriate retailbusiness plans, operational targets, and budgets, in conjunction with the retailer, • Monitoring retailers level of adherence / loyalty towards recognised SPARoperatingstandards andfacilitatingimprovement asrequired, • Monitoring retailer performance andfacilitatingimprovement asrequired, in conjunction with the wider retail team, • The control ofbad debtmanagement within the business and liaising closely with head officewith regard toissuesidentified, • Providing retailers with information and supportregardingthe implementation of new SPAR developments / initiatives, • Providing retailers with advice / sources of information reference general business issues and legislation (e.g. health and food safety, training, employment law, etc.), • Successful integration of new retailers as they are handed over from Recruitment, • IdeallypossessManagerial experience in Convenience Store/Supermarket., • Account management experienced with B2B accounts, ideally in convenience/food., • UK Driving Licence, • High levelof numeracy and literacy, • A good knowledge of Retail Operations, • Excellent customer service skills, • ?A passion for Retail, • Extremely self-motivated and driven, • Business Degree or equivalent, • Competitive Salary plus Bonus Opportunity, • A dynamic role in an expanding team, • Fast paced exciting opportunity working with some of the UK's leading brands including SPAR, • Generous staff discount, • 24/7 access to your payslips via HR/Payroll portal, • Staff Discount in our SPAR stores, • Access to our colleague benefits scheme which offers a wide range of high street retail, holiday & leisure discounts, • Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme, • NEST pension scheme, • Company Pension Scheme, • Extra Holidays - Purchase Scheme

Job Title:Cloud Network Engineer (Design & Implementation, Consultant) Location:England (Home based with client visits across England). Salary:Up to £70,000 basic salary plus great benefits package Sector:Consultancy/Solution Provider The Company Our client is a professional services consultancy who specialise in providing businesses with SDN, network assurance, network automation and hybrid cloud solutions to a variety of sectors, predominately defence, central government, healthcare and financial services. Due to working on projects for UK government, active SC clearance is advantageous or eligibility is a must. Role Snapshot As a Cloud Networking Engineer, you will be an integral member of the professional services team, responsible for the design and implementation of cutting-edge solutions, heavily Juniper orientated. The role will entail, producing HLD/LLDs, assisting with migrations, day-to-day delivery tasks and providing ongoing support as a trusted advisor to the companys clients ensuring the solutions and services provided are at an optimal level. This role suits someone looking to take a step up and has ambitions to widen their remit within projects and delivery, moving into a Senior or Principal Consultant role. Key Responsibilities Assisting with delivery and migration of network, data centre, hybrid cloud and security solutions. Provide exceptional customer services. Contribute to knowledge centre and keep documentation up to date. Be willing to work in a vendor agnostic environment and stay up to date with the latest technologies. Essential Skills and Experience Significant hands-on Juniper networking experience including EX/QFX switching, SRX firewalls and Mist AI-driven wired and wireless assurance. Capable or understanding and operating advanced switching and routing environments. Produce HLD/LLD and be design authority across compute, networking and security. Design and deliver solutions that are on-premises, hybrid cloud and modern DevOps aligned delivery models. Strong communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical audiences. Possessing a growth mindset and can do attitude is vital, being part of a small team, you will be encouraged to step out your comfort zone from time to time. Nice to Haves VCF (VMware Cloud Foundation) SDDC (Software Defined Datacentre) - Virtualised datacentre functions such as VMware NSX and Virtualised firewalling. Multi-cloud experience: Azure, AWS, Google or Oracle Certifications Nice to Have, not Essential JNCIA, JNCIS or higher. Additional Requirements: Willing to travel to customer sites across the UK A valid UK driving license. Some of the customer sites are hard to get to via public transport and driving is the only option. UK Security Check (SC) Clearance or eligibility will be required, for example UK national or being a UK resident for at least 5 years is required to obtain the correct level of clearance any applications from outside the UK will automatically be rejected. Apply now for immediate consideration. Please note, Lucronex is a specialist IT recruitment agency advertising this role on behalf of our client.As a recruitment agency, Lucronex operates in accordance with the Conduct of Employment Agencies and Employment Business Regulations 2003. We are committed to providing a professional and transparent service to all job seekers and employers. For further information about how we process your data and handle your application, please refer to our Privacy Policy available on our website. Key Skills:Juniper Mist AI, Juniper EX/QFX switching, Juniper SRX firewalls, Cloud Networking. TPBN1_UKTJ

Customer Service Advisor,click. CUSTOMER SERVICE ADVISERS WANTED. Customer Service Duties: Working as part of a team, you will be liaising with established prestigious UK clients and in turn, hospitality site leads such as hotel, bar, and restaurant managers.

Are you passionate about providing an outstanding level of customer service? We're looking for an experienced Customer Service Advisor who is highly organised and efficient to join our friendly team at our Bristol dealership (BS4 3QB).Make sure to read the full description below, and please apply im

A leading commercial vehicle service provider in Birmingham is seeking a confident and customer-focused Service Advisor to join their skilled team. The role involves greeting customers, booking vehicles for service, and providing excellent customer support.

A customer service provider in Halesowen is seeking a Customer Service Advisor to deliver exceptional customer experiences.Responsibilities include assisting customers via various channels, processing accounts accurately, and promoting services.We are looking for team players with a passion for cust

Delivering outstanding service to customers and work providers from the very first contact. If you're ready to be part of a dynamic team where your work truly matters, apply today and take the next step in your career with us. Talk to us about flexible working.

A leading facilities services company is seeking a dedicated Helpdesk Advisor in Birmingham. Ideal candidates will possess strong customer service skills, IT literacy, and experience in a helpdesk environment.

You may have worked as a customer service advisor, customer service coordinator, controller, hire controller, hire controller, hire desk controller, hire desk advisor, rental manager, hire negotiator, hire coordinator, hire and sales controller. As the customer service coordinator you will build imp

As a Customer Service Advisor, you will provide a professional first point of contact for customers, colleagues and external business partners in order to ensure the delivery of an exceptional customer experience. When appropriate, seeks opportunities to add value to the customer and build customer

A leading UK language services provider is looking for a Booking Coordinator / Customer Service Adviser to join their team in Birmingham.The role involves coordinating interpreter bookings, providing excellent customer service, and maintaining relationships with clients.Ideal candidates should have

Birmingham - 8am to 8pm, Mon-Sun (Rota based).MPJ Recruitment are working with a fast-growing, entrepreneurial motor insurance business specialising in Intervention, Hire and Repair.Led by a highly experienced leadership team with over 40 years' industry expertise, the business continues to expand a

This is an exciting opportunity to join the Corporate Customer Team within the ACE Directorate as a Customer Service Advisor. A passion for helping customers and delivering outstanding customer experiences. We are looking for someone with excellent customer service and communication skills who is wa

Whether full‑time or part‑time, customer service advisors are encouraged to take responsibility for managing stock levels and pricing and providing a high level of merchandising so that each customer can easily find the right product for their sporting practice. Thank you for checking the contra

A leading fishing tackle retailer seeks a Sales Advisor for its Birmingham store.This part-time role requires a passion for fishing and customer service skills.Responsibilities include assisting customers, managing inventory, and exceeding sales targets.Join a supportive team and enjoy a staff disco

This is an exciting opportunity to work as a Customer Sales Advisorfor a reputable company with;. Customer Sales Advisor Duties such as. Greet customers and provide excellent customer service.

The partner firm are keen to recruit several of Out of Hours advisors to service their customers when suits the customer best. Mortgage Advisor - Home Working - Employed - Out of Hours roles. The firms contracted introducers consist of a multitude of key relationships nationally with Financial Servi

Shift Pattern: 7am - 7pm all weekends and bank holidays.

Join Our Team at First Mile - Where Recycling Meets Excellence! 🌟.Are you ready to embark on a thrilling journey with one of the UK's most dynamic environmental champions? Look no further! First Mile is not just a recycling company; we're trailblazers in sustainability, setting the bar high since

A leading equipment rental provider in the UK seeks a Customer Service Advisor to focus on building relationships with clients and maximizing service excellence. This role is ideal for individuals with strong communication skills and initiative, aiming to deliver the best customer experience. You'll

A local council in the UK is seeking a Customer Service Advisor to join their Corporate Customer Team. This permanent role involves delivering high-quality customer service and handling enquiries regarding a wide range of Council services. The ideal candidate will have excellent communication skills

In the role of a Customer Service Advisor you'll be responsible for delivering a best-in-class service whilst using product knowledge and expertise to maximise upselling opportunities. As a Customer Service Advisor for Climate Control you’ll be doing one of the most important jobs in our business

Join to apply for the Customer Service Advisor - Outbound Calling role at British Heart Foundation. Base pay range: This range is provided by British Heart Foundation. Your enthusiasm and warmth shine through in every interaction, guiding supporters through their journey whether they’re training f

Candidates should ideally have customer service experience, be detail-oriented, and hold or be working towards insurance qualifications. A recruitment agency in the public sector is looking for a Client Advisor to join their team in Birmingham/Swindon.

Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. Every day bring

MPJ Recruitment are working with a fast-growing, entrepreneurial motor insurance business specialising in Intervention, Hire and Repair.

Deliver excellent customer service by understanding customer needs and expectations. Strong communication and customer service skills. The Vella Group is one of the UK’s leading accident repair specialists, known for delivering high-quality repairs and exceptional customer service.

A leading automotive service provider is looking for a motivated Customer Sales Advisor in Oldbury.This role involves engaging with customers through inbound and outbound calls, understanding their needs, and cultivating long-term relationships.The ideal candidate will be proactive, resilient, and h

So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, t

Allianz Partners is hiring a full‑time Customer Service Advisor to join its Sales and Service team. This remote role is ideal for individuals who are passionate about delivering excellent customer service and thrive in a fast‑paced, supportive environment. Ensure timely follow‑up and customer

A leading service provider is hiring a full-time Customer Service Advisor based in Birmingham. The role focuses on delivering excellent customer service in a remote/hybrid environment. Applicants should have GCSEs in Maths and English, and display strong organisational skills, empathy, and a passion