Customer facing jobs in BirminghamCreate job alerts

Technical Product Specialist People Solutions are currently recruiting for a Technical Product Specialist / Technical Specialist to join a forward-thinking and growing business on a full-time permanent basis. This is a customer-facing technical role offering strong exposure to industry bodies, customers, and internal product development teams, with genuine long-term career progression into a deep in... ZIPC1_UKTJ

Senior Front-End Developer Midlands – Flexible Hybrid WorkingUp to £60,000 + benefits12-month FTC We’re currently supporting a business in hiring a Senior Front-End Developer to join their Innovation & Development team. You’ll be working across a range of modern digital products, including customer-facing web applications, mobile applications, and a complex client portal used for portfolio management and authentication. The team also have a large pipeline of upcoming development work across booking systems, digital experience improvements, and AI-focused initiatives. Key Responsibilities:• Develop and maintain modern front-end applications using React and TypeScript• Build reusable UI components within an established component library• Work closely with UX/design teams to deliver responsive and accessible user experiences• Contribute to feature development across web and mobile platforms• Support testing, code quality, and front-end best practices• Mentor and support a junior Front End Developer Key Skills Required:• React + TypeScript• Redux• JavaScript• HTML & CSS• Component-based development Desirable:• Jest or automated front-end testing experience• Azure DevOps exposure• React Native experience If you are interested in this opportunity and would like to hear more, please apply with an updated CV and contact information, or reach out directly to

Location: Birmingham (Hybrid – 3 days onsite) Salary: £45,000 - £50,000 + Excellent Benefits Contract Type: PermanentThe Role – SOC Engineer - Cyber We’re looking for a hands-on SOC Engineer to join a rapidly growing Cyber Security function within a large enterprise technology environment. This is an opportunity to work in one of the most modern and well-equipped SOC environments in the market, supporting enterprise customers across a broad range of managed security services and cloud technologies. This is a genuinely engineering-led role rather than a traditional SOC analyst position. You’ll be heavily involved in infrastructure, cloud security, security tooling, automation, and operational cyber engineering across enterprise-scale environments. Working from a Birmingham-based SOC three days a week, you’ll play a key role in supporting customer environments, improving cyber capabilities, and helping showcase a cutting-edge SOC environment to visiting customers and stakeholders.What’s in it for you as our Cyber SOC Engineer? • Salary of £45,000 - £50,000, • Hybrid working environment, • Excellent company benefits package, • Flexible benefits scheme, • Access to industry-leading SOC technology and tooling, • Dedicated training and development time each week, • Fully funded learning opportunities and partner-led certifications, • Opportunities to attend conferences and industry events, • Career progression within a large enterprise technology organisation, • Exposure to enterprise-scale cloud and cyber environments, • Supportive, collaborative, and highly technical team environmentDuties as SOC Engineer - Cyber As a Cyber SOC Engineer, you will:, • Act as a technical escalation point and engineering SME across SOC technologies including SIEM, MDR/XDR, EDR, vulnerability management, and cloud security tooling, • Support, maintain, and improve cyber security infrastructure across enterprise customer environments, • Work closely with internal teams and customers to onboard, configure, and optimise security technologies and services, • Investigate and resolve platform issues, security alerts, log source health problems, and tooling-related incidents, • Configure and support technologies such as Microsoft Defender, Sentinel, CrowdStrike, Tenable, and related security platforms, • Assist with vulnerability scanning, remediation support, and operational security improvements, • Contribute to automation and scripting initiatives using tools such as KQL, PowerShell, Python, or Bash, • Produce and maintain technical documentation, operational runbooks, and security playbooks, • Support governance and compliance activities aligned to standards such as ISO27001, GDPR, and NCSC guidance, • Work collaboratively across infrastructure, cloud, networking, and cyber teams to improve service delivery and operational resilience, • Stay up to date with emerging cyber threats, technologies, and security best practice, • Contribute to continual improvement initiatives across the SOC functionWho are we looking for as our Cyber SOC Engineer? We’re looking for a technically capable and proactive engineer who enjoys solving problems, learning new technologies, and working collaboratively in a fast-paced environment. This role would suit someone from a SOC Engineering, Cloud Security, Infrastructure Security, or Cyber Engineering background who enjoys hands-on technical work rather than purely monitoring or analyst-based responsibilities. You’ll ideally have experience with:, • Microsoft Sentinel and Microsoft Defender, • EDR/XDR/MDR technologies, • Vulnerability management tools such as Tenable or Qualys, • Azure, Microsoft 365, Intune, or AWS environments, • Security tooling, infrastructure, and cloud platforms, • Linux and Windows operating systems, • SIEM technologies and security monitoring, • Basic scripting or automation using KQL, PowerShell, Python, or Bash, • ITIL environments and structured change control processes, • Firewall, endpoint, or cloud security technologies We’d especially like to hear from candidates who are:, • Strong communicators who can work confidently with both technical and non-technical stakeholders, • Organised, collaborative, and eager to learn, • Comfortable working in a customer-facing environment, • Self-driven and proactive in solving problems, • Able to take ownership while also working well within a team, • Interested in developing their cyber engineering and cloud security expertise further Relevant certifications such as SC-200, SC-900, AZ-500, CISSP, or similar would be advantageous, but practical engineering experience is equally important. Please note: Candidates must be eligible for UK Security Clearance (SC/BPSS), including having the right to work in the UK and meeting residency requirements. INDHS

Pre-Sales Consultant / Solutions Architect / Pre-Sales Solution Architect – Remote role with the ability to attend either of the following office's, Manchester or Birmingham or Wakefield or London or Glasgow some client travel required. As Pre-Sales Consultant / Solutions Architect / Pre-Sales Solution Architect you will customer facing, technical understanding working closely with Sales Specialis... ZIPC1_UKTJ

An established and respected HVAC rental provider is seeking an experienced Rental Engineer to join their growing field service team on a permanent basis. This role offers variety, independence, and the opportunity to work with cutting-edge air conditioning and chiller equipment across a wide range of customer sites. The successful candidate will be responsible for the installation, commissioning, de-installation, maintenance, servicing, and repair of rental fleet equipment. REMOTE role from home, ideally based in the Midlands belt, or around the M62 corridor. The position involves travel to multiple sites and occasional visits to regional offices across the country, so flexibility and initiative are essential. Key Responsibilities as Rental Engineer • Install, commission, and de-install rental HVAC and chiller equipment with minimal supervision and within set timescales, • Carry out planned and reactive maintenance and repair work on the rental fleet to ensure equipment reliability, • Liaise directly with customers to ensure satisfaction and identify potential future business opportunities, • Produce detailed technical and service reports on all work carried out and complete documentation accurately for invoicing, • Maintain the highest technical and safety standards, recommending improvements where necessary, • Uphold company policies and procedures related to quality, safety, and service excellence Essential personal skills as Rental Engineer • You’re a proactive, hands-on engineer who enjoys working in a dynamic, customer-facing environment. You’re confident managing your own workload and maintaining high standards of service and professionalism while travelling between sites. Experience & Qualifications as Rental Engineer • Minimum 2 years’ experience in a similar HVAC or chiller service role, • Recognised engineering apprenticeship (mechanical and basic electrical competencies required), • Ideally qualified F-Gas and or hydrocarbon engineer with strong controls and electrical fault-finding knowledge What’s on Offer as Rental Engineer • Salary: £45,000p.a + OT approx. £8,000p.a, • 26 days annual leave, • Pension scheme and company benefits, • Company van and tools provided, • Ongoing training, development, and career progression opportunities If you’re an experienced and motivated HVAC engineer looking for a field-based role with variety and autonomy where you'll take home approx. £53,000 per year. Apply today or get in touch for a confidential conversation.

Senior Mechanical Design Engineer (Permanent) Are you an experienced Mechanical Design Engineer looking for your next opportunity? Do you have strong 3D CAD experience and a solid background in mechanical design? If so, this role could be a great fit for you. Our client, a leading engineering organisation within the marine sector, is seeking a motivated and capable Mechanical Design Engineer. The successful candidate will bring strong design experience, excellent communication skills, and the ability to work across a range of engineering applications and industries. Senior Mechanical Design Engineer (Permanent) Permanent position Salary: DOE Monday to Friday on-site Birmingham Must hold a British passport Senior Mechanical Design Engineer (Permanent) Job Description • Design and develop mechanical components and assemblies using 3D CAD (SolidWorks preferred), • Produce detailed 3D model manufacturing drawings, FEA experience and hand calculations, • Work on a variety of engineering projects across the marine sector and related industries, • Present technical designs and solutions to customers, • Liaise with external suppliers including metallurgists and R&D teams, • Ensure designs meet performance, quality, and manufacturability requirements, • Support design reviews, modifications, and continuous improvement activities, • Maintain accurate engineering documentation in line with company standards Senior Mechanical Design Engineer (Permanent) Essential Experience / Skills / Qualifications • Proven experience as a Mechanical Design Engineer, • Strong 3D CAD modelling experience (SolidWorks preferred, others considered), • Strong understanding of maths, physics, and engineering principles, • Confident in customer-facing situations and technical presentations, • Experience liaising with suppliers and external stakeholders, • Self-motivated with a proactive approach to learning and development, • Ability to work independently and manage workload effectively If you feel you’re a good fit for this position, please click ‘apply’.

Field Service Manager – Forklift Trucks / Materials Handling Birmingham | Competitive Base Salary + Bonus + Vehicle A well-established and highly respected materials handling dealership is looking to recruit an experienced Field Service Manager to lead and develop its mobile engineering operation across the Midlands region. This is a key leadership role within the business, responsible for managing a team of field-based forklift engineers while ensuring exceptional customer service, strong operational performance and profitable aftersales delivery. The Role You will take full responsibility for the day-to-day management of the field engineering team, ensuring breakdowns, servicing, inspections and repairs are completed efficiently and to a high standard. Key responsibilities include: • Managing and supporting a team of field service engineers, • Planning engineer workloads and regional coverage, • Monitoring engineer productivity, utilisation and response times, • Supporting engineers with technical fault diagnosis and escalations, • Managing customer relationships and resolving service-related issues, • Ensuring LOLER, health & safety and manufacturer compliance standards are maintained, • Conducting engineer reviews, coaching and recruitment, • Working closely with service administration and parts departments, • Driving aftersales performance, labour recovery and service profitability, • Carrying out customer site visits across warehousing, logistics and industrial accounts The Candidate • Proven experience within forklift trucks, materials handling or related capital equipment sectors, • Strong background managing mobile engineers or service operations, • Technical understanding of forklift trucks and associated equipment, • Commercially aware with strong organisational skills, • Calm under pressure and capable of managing a fast-paced operation, • Strong customer-facing and leadership abilities, • Experience managing KPIs, engineer performance and service delivery The Package • Competitive Base Salary, • Performance bonus, • Company vehicle, • Pension, • Mobile phone and laptop, • Long-term career progression within a growing dealership environment This is an excellent opportunity for an ambitious service leader looking to join a successful and expanding materials handling business with a strong reputation in the market.

Hays is partnering with a local council to recruit an Accounts Receivable Lead to support a large-scale financial transformation project. This position sits within a dedicated Surge Team, providing specialised support across cashflow-critical activities and customer-facing processes. Strong backgrou

Join the RAC as a Roadside Technician!\n\n Be a part of the team that keeps the UK moving! As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years of experience, you’ll enjoy: \n\n\n • \nA competitive base salary of £36,400 with a realistic OTE of £61,000. Top performers can earn significantly more through bonuses and enhanced overtime rates!\n, • \nStart and finish your day on your driveway! Enjoy demand-led shifts averaging 40 hours per week, with optional overtime available.\n\n\nWhere You’ll Work\n You’ll be part of the Walsall cluster, covering areas like Walsall, Aldridge, Brownhills, Cannock, Lichfield, and Burntwood. We organize work locally, allowing you to focus on getting our members back on the road in your community. \n\nWhat You’ll Need\n To thrive in this role, you’ll need: \n\n • A Level 2 light vehicle maintenance qualification (or equivalent) with at least 2 years of post-qualification technical, electrical, and diagnostic experience.\n, • A customer-focused approach.\n, • A full UK driving licence.\n\n\n As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. \n\n You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside—combining your technical expertise with outstanding member service. \n\n We’ll set you up for success from day one, providing your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit. The RAC has been a trusted name for over 125 years, blending heritage with innovation. If you're looking for a rewarding, fast-paced career in roadside automotive services, this is it! \n\n No CV required when you apply – it's easier than ever to start your journey with us! \n\nAs a Roadside Technician at RAC, You’ll Enjoy:\n\n • \nStrong base pay – £36,400 with a realistic OTE of £61,000, plus opportunities for bonuses and enhanced overtime rates.\n, • \nShare in our success – Join our colleague share scheme for free and benefit from the future growth of the business.\n, • \nFree RAC Ultimate breakdown cover – From your very first day!\n, • \nCar salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.\n, • \nGenerous holidays – 23 days plus bank holidays (rising to 25 with service).\n, • \nPension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).\n, • \nWellbeing support – 24/7 confidential support helpline for you and your family.\n, • \nExclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.\n\n\nSound Like Your Kind of Role?\n You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. \n\n You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery—no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. \n\n You think on your feet. You’ll be trusted to make the right call for each customer, facing different fixes, different faces, and new challenges every day. \n\nWhy RAC?\n For more than 128 years, we’ve been keeping drivers moving, trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. \n\n We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work, and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician!\n Are you ready to be part of a team that keeps the UK moving? As a Roadside Technician, you’ll play a vital role in delivering exceptional service to our members. Here’s what you can expect: \n\n\n • \nCompetitive Salary: Enjoy a base salary of £35,000 with a realistic OTE of £60,000. Top performers can earn even more through bonuses and enhanced overtime rates!\n, • \nFlexible Shifts: Start and finish your day from your driveway with demand-led shifts averaging 40 hours per week, plus optional overtime.\n\n\nYour Role:\n As a Roadside Technician in our Patrol division, you’ll be the hero on the road, providing: \n\n • Expert mechanical roadside repairs\n, • Vehicle diagnostics\n, • Emergency breakdown support across the UK\n\n Whether it’s a flat battery, a tyre change, or complex fault-finding, you’ll deliver quick and confident solutions, offering reassurance when our members need it most. \n\nWhat You’ll Need:\n\n • A Level 2 light vehicle maintenance qualification (or equivalent)\n, • Proven technical, electrical, and diagnostic experience\n, • A customer-focused approach\n, • A full UK driving licence\n\n\n We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit. With over 125 years of trusted service, the RAC is the perfect place to build a rewarding and fast-paced career in roadside automotive services. \n\nWhy Join Us?\n No CV required! It’s easier than ever to start your journey with us. \n As a Roadside Technician at RAC, you’ll enjoy benefits that go the extra mile: \n\n\n • \nStrong Base Pay: £35,000 a year with a realistic OTE of £60,000.\n, • \nShare in Our Success: Join our colleague share scheme for free and benefit from the future growth of the business.\n, • \nFree RAC Ultimate Breakdown Cover: From your very first day.\n, • \nCar Salary Sacrifice Scheme: Includes electric vehicle options (after 12 months) to help you save on tax.\n, • \nGenerous Holidays: 23 days plus bank holidays (rising to 25 with service).\n, • \nPension & Life Cover: Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).\n, • \nWellbeing Support: 24/7 confidential support helpline for you and your family.\n, • \nExclusive Discounts: Save on tools, tech, holidays, and more through our Orange Savings portal.\n\n\nAre You the Right Fit?\n You’re more than just a mechanic; you’re a problem solver, a people person, and a proud ambassador for the RAC. Here’s what we’re looking for: \n\n\n • \nCalm Under Pressure: Whether on a busy roadside or a quiet cul-de-sac, you stay composed and confident.\n, • \nThrives on Variety: No two jobs are the same! You’ll tackle everything from fault diagnostics to flat tyres, equipped with the tools and support you need.\n, • \nQuick Thinker: You’ll make the right call for each customer, facing new challenges every day.\n\n\nWhy Choose RAC?\n For over 128 years, we’ve been keeping drivers moving, trusted by over 15 million members. With a 4.5-star Glassdoor rating, RAC is a place where support, ambition, and opportunity go hand in hand. \n\n We celebrate diversity and welcome people from every background. At the RAC, you can bring your full self to work, and we’ll support your growth every step of the way. \n\n Ready to make a difference? Join us today!

Join the RAC as a Roadside Technician!\n\n Are you ready to be part of a team that keeps the UK moving? As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years of experience, you’ll enjoy: \n\n\n • \nCompetitive Salary: A base salary of £36,400 with a realistic OTE of £61,000. Top performers can earn significantly more through bonuses and enhanced overtime rates!\n, • \nFlexible Shifts: Start and finish right from your driveway! Enjoy demand-led shifts averaging 40 hours per week, with optional overtime available.\n\n\nWhere You’ll Work\n You’ll be part of the Walsall cluster, covering areas like Walsall, Aldridge, Brownhills, Cannock, Lichfield, Burntwood, and Sutton Coldfield. We organize work locally, allowing you to focus on getting our members back on the road in your community. \n\nYour Responsibilities\n As a Roadside Technician in our Patrol division, you’ll: \n\n • Deliver expert mechanical roadside repair and vehicle diagnostics.\n, • Provide emergency breakdown support across the UK.\n, • Handle everything from flat batteries to complex fault-finding with quick, confident solutions.\n\n\nWhat You’ll Need\n\n, • A Level 2 light vehicle maintenance qualification (or equivalent) with at least 2 years of post-qualification technical, electrical, and diagnostic experience.\n, • A customer-focused approach.\n, • A full UK driving licence.\n\n\nWhy Join Us?\n At RAC, we set you up for success from day one! You’ll receive: \n\n • Your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit.\n, • \nStrong Base Pay: £36,400 with a realistic OTE of £61,000.\n, • \nShare in Our Success: Join our colleague share scheme for free to benefit from the future growth of the business.\n, • \nFree RAC Ultimate Breakdown Cover: From your very first day!\n, • \nCar Salary Sacrifice Scheme: Includes electric vehicle options (after 12 months) to help you save on tax.\n, • \nGenerous Holidays: 23 days plus bank holidays (rising to 25 with service).\n, • \nPension & Life Cover: Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).\n, • \nWellbeing Support: 24/7 confidential support helpline for you and your family.\n, • \nExclusive Discounts: Save on tools, tech, holidays, and more through our Orange Savings portal.\n\n\nAre You the Right Fit?\n You’re more than just a mechanic. You’re a: \n\n • \nProblem Solver: Calm under pressure and confident in your craft.\n, • \nPeople Person: A proud ambassador for the RAC, ready to help our members.\n, • \nQuick Thinker: Trusted to make the right call for each customer, facing new challenges every day.\n\n\nWhy Choose RAC?\n For over 128 years, we’ve been keeping drivers moving, trusted by over 15 million members. With a 4.5-star Glassdoor rating, RAC is a place where support, ambition, and opportunity go hand in hand. \n\n We welcome people from every background, value every voice, and support your growth every step of the way. At RAC, you can bring your full self to work, and we’ll be with you every step of the way to help you grow and develop your career. \n\n Ready to start your journey with us? No CV required!

Join the RAC as a Roadside Technician!\n\n Are you ready to be part of a team that keeps the UK moving? As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years of experience, you’ll enjoy: \n\n\n • \nCompetitive Salary: A base salary of £36,400 with a realistic OTE of £61,000. Top performers can earn significantly more through bonuses and enhanced overtime rates!\n, • \nFlexible Shifts: Start and finish right from your driveway! Enjoy demand-led shifts averaging 40 hours per week, with optional overtime available.\n\n\nWhere You’ll Work\n You’ll be part of the Walsall cluster, covering areas like Walsall, Aldridge, Brownhills, Cannock, Lichfield, Burntwood, and Sutton Coldfield. We organize work locally, allowing you to focus on getting our members back on the road in your community. \n\nYour Responsibilities\n As a Roadside Technician in our Patrol division, you’ll: \n\n • Deliver expert mechanical roadside repair and vehicle diagnostics.\n, • Provide emergency breakdown support across the UK.\n, • Handle everything from flat batteries to complex fault-finding with quick, confident solutions.\n\n\nWhat You’ll Need\n\n, • A Level 2 light vehicle maintenance qualification (or equivalent) with at least 2 years of post-qualification technical, electrical, and diagnostic experience.\n, • A customer-focused approach.\n, • A full UK driving licence.\n\n\nWhy Join Us?\n At RAC, we set you up for success from day one! You’ll receive: \n\n • Your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit.\n, • \nStrong Base Pay: £36,400 with a realistic OTE of £61,000.\n, • \nShare in Our Success: Join our colleague share scheme for free to benefit from the future growth of the business.\n, • \nFree RAC Ultimate Breakdown Cover: From your very first day!\n, • \nCar Salary Sacrifice Scheme: Includes electric vehicle options (after 12 months) to help you save on tax.\n, • \nGenerous Holidays: 23 days plus bank holidays (rising to 25 with service).\n, • \nPension & Life Cover: Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).\n, • \nWellbeing Support: 24/7 confidential support helpline for you and your family.\n, • \nExclusive Discounts: Save on tools, tech, holidays, and more through our Orange Savings portal.\n\n\nAre You the Right Fit?\n You’re more than just a mechanic. You’re a: \n\n • \nProblem Solver: Calm under pressure and confident in your craft.\n, • \nPeople Person: A proud ambassador for the RAC, ready to help our members.\n, • \nQuick Thinker: Trusted to make the right call for each customer, facing new challenges every day.\n\n\nWhy Choose RAC?\n For over 128 years, we’ve been keeping drivers moving, trusted by over 15 million members. With a 4.5-star Glassdoor rating, RAC is a place where support, ambition, and opportunity go hand in hand. \n\n We welcome people from every background, value every voice, and support your growth every step of the way. At RAC, you can bring your full self to work, and we’ll be with you every step of the way to help you grow and develop your career. \n\n Ready to start your journey with us? No CV required!

Join the RAC as a Roadside Technician\n\n Are you ready to be part of a team that keeps the UK moving? As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years of experience, you’ll enjoy: \n\n\n • \nA competitive base salary of £36,400 with a realistic OTE of £61,000. Top performers can earn significantly more through bonuses and enhanced overtime rates.\n, • \nFlexible working hours with demand-led shifts averaging 40 hours per week, plus optional overtime.\n\n\nWhere You’ll Work\n You’ll be part of the Walsall cluster, covering areas like Walsall, Aldridge, Brownhills, Cannock, Lichfield, Burntwood, and Sutton Coldfield. We organize work locally, allowing you to start and finish at home, focusing on getting our members back on the road in your community. \n\nWhat You’ll Need\n\n • A Level 2 light vehicle maintenance qualification (or equivalent) with at least 2 years of post-qualification technical, electrical, and diagnostic experience.\n, • A customer-focused approach.\n, • A full UK driving licence.\n\n\n As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, a tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. \n\n You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside—combining your technical expertise with outstanding member service. We’ll set you up for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. \n\n The RAC has been a trusted name for over 125 years, blending heritage with innovation. If you're looking for a rewarding, fast-paced career in roadside automotive services, this is the opportunity for you! \n\n No CV required when you apply – it's easier than ever to start your journey with us. \n\nBenefits That Go the Extra Mile\n\n • \nStrong base pay – £36,400 with a realistic OTE of £61,000, plus opportunities for bonuses and enhanced overtime rates.\n, • \nShare in our success – Join our colleague share scheme for free to benefit from the future growth of the business.\n, • \nFree RAC Ultimate breakdown cover – From your very first day.\n, • \nCar salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.\n, • \nGenerous holidays – 23 days plus bank holidays (rising to 25 with service).\n, • \nPension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).\n, • \nWellbeing support – 24/7 confidential support helpline for you and your family.\n, • \nExclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.\n\n\nAre You the Right Fit?\n You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. \n\n You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery—no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. \n\n You think on your feet. You’ll be trusted to make the right call for each customer, facing different fixes, new faces, and fresh challenges every day. \n\nWhy Choose RAC?\n For more than 128 years, we’ve been keeping drivers moving, trusted by over 15 million members. Our people also trust us, as reflected in our 4.5-star Glassdoor rating, showcasing that RAC is a place where support, ambition, and opportunity go hand in hand. \n\n We welcome individuals from every background, value every voice, and support your growth every step of the way. At the RAC, you can bring your full self to work, and we’ll be with you to help you grow and develop your career.

Join the RAC as a Roadside Technician!\n\n Be a part of the team that keeps the UK moving! As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years of experience, you’ll enjoy: \n\n\n • \nA competitive base salary of £36,400 with a realistic OTE of £61,000. Top performers can earn significantly more through bonuses and enhanced overtime rates!\n, • \nStart and finish your day on your driveway! Enjoy demand-led shifts averaging 40 hours per week, with optional overtime available.\n\n\nWhere You’ll Work\n You’ll be part of the Walsall cluster, covering areas like Walsall, Aldridge, Brownhills, Cannock, Lichfield, and Burntwood. We organize work locally, allowing you to focus on getting our members back on the road in your community. \n\nWhat You’ll Need\n To thrive in this role, you’ll need: \n\n • A Level 2 light vehicle maintenance qualification (or equivalent) with at least 2 years of post-qualification technical, electrical, and diagnostic experience.\n, • A customer-focused approach.\n, • A full UK driving licence.\n\n\n As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. \n\n You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside—combining your technical expertise with outstanding member service. \n\n We’ll set you up for success from day one, providing your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit. The RAC has been a trusted name for over 125 years, blending heritage with innovation. If you're looking for a rewarding, fast-paced career in roadside automotive services, this is it! \n\n No CV required when you apply – it's easier than ever to start your journey with us! \n\nAs a Roadside Technician at RAC, You’ll Enjoy:\n\n • \nStrong base pay – £36,400 with a realistic OTE of £61,000, plus opportunities for bonuses and enhanced overtime rates.\n, • \nShare in our success – Join our colleague share scheme for free and benefit from the future growth of the business.\n, • \nFree RAC Ultimate breakdown cover – From your very first day!\n, • \nCar salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.\n, • \nGenerous holidays – 23 days plus bank holidays (rising to 25 with service).\n, • \nPension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).\n, • \nWellbeing support – 24/7 confidential support helpline for you and your family.\n, • \nExclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.\n\n\nSound Like Your Kind of Role?\n You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. \n\n You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery—no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. \n\n You think on your feet. You’ll be trusted to make the right call for each customer, facing different fixes, different faces, and new challenges every day. \n\nWhy RAC?\n For more than 128 years, we’ve been keeping drivers moving, trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. \n\n We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work, and we’ll be with you every step of the way to help you grow and develop your career.

ERP Manufacturing Consultant – Epicor Kinetic Remote (UK-Based) | Client Travel Required Join a Leading Epicor Partner We are partnering with one of the UK's leading Epicor consultancies to recruit an experienced ERP Manufacturing Consultant. This is an excellent opportunity to join a highly respected Epicor Partner delivering transformational ERP projects to manufacturing businesses across the UK and internationally. You'll work with a diverse portfolio of customers, helping them optimize operations, improve efficiencies, and maximize the value of their Epicor Kinetic investment. If you're passionate about manufacturing processes and enjoy working directly with customers to solve complex business challenges, we'd love to hear from you. Why Join? • Work for a leading Epicor Partner with an established reputation in the market., • Remote-first working environment with flexibility and autonomy., • Exposure to a variety of manufacturing industries and complex ERP projects., • Opportunity to work alongside some of the most experienced Epicor professionals in the industry., • Strong career progression and professional development opportunities., • Competitive salary, bonus, and benefits package. The Role As an ERP Manufacturing Consultant, you will play a key role in delivering successful Epicor Kinetic implementations, upgrades, and optimization projects. You will work closely with customers to understand their business requirements, configure solutions, deliver workshops, and provide trusted consultancy throughout the project lifecycle. Key Responsibilities • Lead manufacturing-focused Epicor Kinetic implementation and transformation projects., • Conduct business process reviews and requirements gathering workshops., • Configure and optimize Epicor manufacturing modules and workflows., • Advise customers on best practices across production, planning, scheduling, inventory, and supply chain operations., • Deliver customer training and support user adoption initiatives., • Work closely with technical consultants, project managers, and customer stakeholders., • Support system testing, go-live activities, and post-implementation improvements., • Build trusted relationships with customers and act as a strategic advisor., • Travel to customer sites when required for workshops, project delivery, and key milestones., • Experience Required, • Proven experience implementing or supporting Epicor ERP / Epicor Kinetic., • Strong manufacturing industry knowledge., • Experience with modules such as:, • Production Management, • Job Management, • Scheduling, • MRP, • Inventory Management, • Supply Chain Management, • Shop Floor Control, • Quality Management, • Excellent stakeholder management and client-facing consulting skills., • Ability to translate business requirements into practical ERP solutions., • Strong communication, presentation, and problem-solving abilities.Ideal Background We welcome applications from: • Epicor Consultants, • Senior Epicor Business Analysts, • ERP Manufacturing Consultants, • Manufacturing Systems Specialists, • Epicor Key Users looking to move into consulting, • Manufacturing Operations Professionals with strong Epicor experience Apply Now If you're looking to take the next step in your Epicor consulting career and join a leading Epicor Partner at the forefront of digital transformation within manufacturing, we'd love to speak with you.

Account & Material Planning & Logistics Manager Oldbury, West Midlands Circa £45,000 (DOE) - 39.5 hours per week Shift pattern: Mon–Thurs: 08:00 – 17:00 Fri: 08:00 – 14:00 (early finish!) Hawk 3 Talent Solutions are recruiting on behalf of a well-established and growing manufacturing business based in Oldbury. Operating at the forefront of manual and robotic wet paint application, our client supplies into a diverse range of industries including automotive, defence, medical, and consumer goods. Due to continued growth and internal restructuring, they are now looking to appoint a Customer-focused Account & MP&L Manager to strengthen their Sales and Logistics function. The Role This is a pivotal, customer-facing role that sits at the heart of the business, connecting customers, suppliers, and internal operations. You’ll take ownership of the end-to-end order lifecycle, ensuring seamless delivery from forecasting and planning through to final fulfilment. If you’re someone who thrives in a fast-paced supply chain environment, enjoys problem-solving, and wants to make a real impact—this is the role for you. • Key ResponsibilitiesAct as the central point of contact for key customers, managing relationships and expectations, • Oversee the full order-to-delivery (OTD) process, from order intake through to completion, • Analyse customer schedules and create effective production plans aligned to operational targets, • Monitor and report on KPI performance (including OTIF and customer satisfaction), • Work closely with customers to develop accurate demand forecasts, • Proactively manage and resolve supply chain disruptions and commercial queries, • Develop and manage material planning schedules to ensure continuity of supply, • Build and maintain strong relationships with suppliers, ensuring on-time delivery performance, • Optimise inventory levels, balancing service levels with stock efficiency, • About YouProven experience in a customer-facing supply chain, MP&L, or account management role (minimum 3 years), • Strong background within the automotive industry (essential), • Excellent communication skills, both written and verbal, • Highly organised with the ability to multitask and prioritise effectively, • Strong planning capability with the ability to translate customer demand into production plans, • Commercially aware with a solid understanding of supply chain and manufacturing processes, • Advanced or intermediate Excel skills, • A proactive, customer-first mindset with a passion for delivering exceptional service, • Competitive salary and long-term development potential Apply today through Hawk 3 Talent Solutions to find out more. If you would like to apply for the role of Account & MP & L Manager, then please email your CV.For a confidential discussion or to apply, contact Hawk 3 Talent Solutions today. Closing date is 21.06.26 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Field Service Engineer - Electrically biased Location: Ideally Midlands-based, candidates from other regions considered Benefits: • Fully expensed company vehicle, • Private medical insurance, • Mobile phone, • Pension scheme, • Salary sacrifice options, • 25 days’ holiday plus bank holidays The Company A well established and growing machinery manufacturer with a strong reputation for high quality, advanced technology is seeking an experienced Field Service Engineer to support its growing UK customer base mainly around the Midlands area. The business supplies high-value, systems into manufacturing environments. The Role As a Field Service Engineer, you will be responsible for the installation, commissioning, servicing, and maintenance the machines and systems. You will play a critical role in ensuring customers achieve maximum uptime, performance, and productivity from their equipment. Following extensive product training, you will attend customer sites providing both reactive and preventative support. You will be recognised by customers as a trusted technical specialist and will act as an important link between customers and the factory on technical matters, including product improvements and development feedback. Key Responsibilities • Fault finding, diagnosis, and repair, • Installation, commissioning, and handover of new machines, • Carrying out preventative and corrective maintenance, • Providing after-sales technical and application support, • Training customers on machine operation and basic maintenance, • Interpreting technical and electrical drawings and documentation, • Providing technical feedback to internal teams and the factory, • Building strong, professional relationships with customers Essential Skills & Experience • Proven experience as a Field Service Engineer, • Strong technical knowledge of control systems, • Good electrical and electronic fault-finding skills, • Solid mechanical engineering knowledge, • Minimum HND qualification or time-served engineer status, • Strong customer-facing and communication skills, • Willingness to travel regularly to customer sites, • Full UK driving licence The Opportunity This is an excellent opportunity to join a well-established, organisation offering high-quality training, strong technical support, and long-term career development. You will work with leading-edge manufacturing technology and be part of a professional, customer-focused service team.

A manufacturer specialising in industrial motors and motion control products is currently seeking an Industrial Motor Sales Engineer to join its UK team in the Birmingham / Solihull area. The role will initially focus on internal sales and customer support, with the expectation that the successful candidate will gradually move into external sales. This position would suit someone with a mechanical or electrical background who is interested in technical sales, customer support, and industrial products. WORKING HOURS: Monday–Friday, 9:00–17:00 START: ASAP LOCATION: Birmingham / Solihull area TRAVEL: Customer visits across the UK, around 2–3 days per week REMOTE WORKING: Limited working from home may be available with manager approval, but the role is mainly office-based and customer-facing HOLIDAY: 25 days CAR / MILEAGE: Car allowance for using a private car for external sales, plus business mileage reimbursement Main Responsibilities The successful candidate will mainly support existing customers at first, and gradually take on customer visits and external sales activities across the UK. Handle enquiries from existing customers Provide product information and technical support to customers Support product selection for industrial motors and motion control products Propose new products to existing customers Build and maintain relationships with local UK customers Visit customers across the UK Understand customer applications and suggest suitable product solutions Work closely with the Sales Manager and Sales Leader Support the growth of the UK customer base Develop from an internal sales role into a more customer-facing external sales role Ideal Candidate Required Mechanical or electrical background Business-level English communication skills Interest in technical sales and industrial products Comfortable with both internal sales and customer visits Willing to travel across the UK around 2–3 days per week Cooperative and able to work well with others Stable and long-term career mindset Desired Experience as a Sales Engineer, Technical Sales Engineer, Application Engineer, or similar Experience with motors, automation equipment, machinery, or industrial components Experience working with manufacturing or industrial customers Previous experience in an international business environment All applicants for the Industrial Motor Sales Engineer must have the right to work in the country without any restrictions as the Company is not able to offer visa support. When contacting us, please include the job reference number (Ref: KM47370) at the top of your message. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

Building Surveyor, temporary long term assignment ASAP start Your new company We are looking for an experienced Property Surveyors to support our Property Services team on a long-term temporary basis. You will carry out specialist inspections, surveys, and technical investigations across our housing stock and property assets, ensuring homes are safe, compliant, and maintained to a high standard.A key part of the role involves identifying damp, mould, condensation, structural defects, and providing expert technical reports - including producing evidence in line with Civil Procedure Rule (CPR) Part 35 where required.You will also support the Council in managing cases relating to Section 11 of the Landlord and Tenant Act 1985 and Section 82 of the Environmental Protection Act 1990, helping to ensure statutory responsibilities are met, and disrepair issues are resolved efficiently. Your new role As part of the role, you will be responsible for carrying out property inspections, condition surveys, and detailed building pathology assessments. This will include identifying and diagnosing a range of issues such as damp, mould, leaks, condensation, and structural defects. You will then be required to produce high-quality technical reports, including expert evidence that complies with Part 35 requirements when necessary.You will support the effective management of statutory disrepair cases under Section 11 of the Landlord and Tenant Act and Section 82 of the Environmental Protection Act. This will involve recommending appropriate remedial actions and prioritising works based on risk, severity, and compliance needs. Collaboration is key, and you will work closely with legal teams, contractors, tenants, environmental health officers, and internal departments to achieve timely and effective resolutions.Additionally, you will monitor contractor performance to ensure that all works are completed to the correct specifications and required standards. Maintaining accurate and well-organised records-including photographs, schedules of work, and inspection outcomes-is an essential part of the role. What you'll need to succeed You will bring strong technical expertise in building surveying and property diagnostics, along with the confidence to produce expert-level reports. To be successful in this role, you must hold a RICS-accredited qualification (AssocRICS, MRICS or FRICS) and have a solid understanding of building pathology, particularly in relation to damp and mould diagnostics. You should have experience carrying out property inspections or surveys and be confident in producing clear, accurate and evidence-based reports. A good working knowledge of Section 11 and Section 82 legislation, as well as broader landlord statutory responsibilities, is essential. Knowledge of CPR Part 35 is desirable, although a willingness to undertake training is equally welcomed. Strong communication and customer-facing skills are vital, as is the ability to work independently in a fast-paced environment.Experience within social housing or a local authority setting would be advantageous, alongside familiarity with HHSRS and damp and mould assessment frameworks. Experience in managing disrepair cases is also beneficial. What you'll get in return This long-term temporary assignment offers stability and the flexibility to work in a way that supports a healthy work-life balance where appropriate. You will join a supportive and collaborative team environment with access to ongoing training and professional development opportunities. The role is offered at an hourly rate starting from £30 per hour, with room for negotiation depending on experience and qualifications. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4785575

Engineering Site Supervisor / Project Lead – Rotating Equipment Permanent | Full-Time An established engineering services provider supporting customers across the manufacturing and industrial sectors is seeking an experienced Engineering Site Supervisor / Project Lead to join its operations team. This role combines site-based supervision, project coordination and hands-on engineering support, working across pump and rotating equipment projects both on client sites and within the workshop. The Role You will take responsibility for organising, supervising and delivering site-based engineering work, ensuring projects are completed safely, on time and to the expected quality standards. Acting as the first point of contact for site teams, you’ll support both operational delivery and customer engagement. Key Responsibilities Operational • Conduct site surveys in preparation for upcoming projects, • Compile risk assessments and method statements for current and future work, • Order and chase materials, equipment and transport for site activities, • Carry out vibration analysis and pump testing, • Assist with site jobs and breakdown work as required, • Support workshop activities during quieter project periods, • Develop and follow test and inspection procedures, • Ensure delivery of work to agreed quality standards and timescales, • Complete strip, inspection and reporting documentation, • Support site visit reporting alongside the project engineer, • Undertake routine service work on client sites where appropriate, • Liaise directly with clients to deliver a high level of customer service, • Obtain and process job completion notes, • Collect and process team hours and mileage, • Promote a professional and positive company image at all times, • Provide first-line support to site teams for queries, issues and decision-making, • Organise and supervise day-to-day site activities, • Ensure work is delivered within internal systems and procedures, • Adhere to all client site rules and policies when working on-site Health & Safety • Ensure all company health & safety policies and procedures are followed, • Promote and lead a culture of safe working as standard Key Skills & Qualifications • Completed engineering apprenticeship, • Degree, HNC/HND or equivalent engineering qualification, • Strong organisational and problem-solving skills, • Experience supervising or coordinating site-based engineering work, • Excellent communication and customer-facing ability Benefits • Holiday purchase scheme, • Wellbeing support, • Learning & development opportunities, • Enhanced family benefits, • Retirement support, • Cycle to work scheme

Field Service Manager – Forklift Trucks / Materials Handling Birmingham | Field Based | £40,000 - £50,000 + Bonus + Vehicle A well-established and highly respected materials handling dealership is looking to recruit an experienced Field Service Manager to lead and develop its mobile engineering operation across the Midlands region. This is a key leadership role within the business, responsible for managing a team of field-based forklift engineers while ensuring exceptional customer service, strong operational performance and profitable aftersales delivery. The Role You will take full responsibility for the day-to-day management of the field engineering team, ensuring breakdowns, servicing, inspections and repairs are completed efficiently and to a high standard. Key responsibilities include: • Managing and supporting a team of field service engineers, • Planning engineer workloads and regional coverage, • Monitoring engineer productivity, utilisation and response times, • Supporting engineers with technical fault diagnosis and escalations, • Managing customer relationships and resolving service-related issues, • Ensuring LOLER, health & safety and manufacturer compliance standards are maintained, • Conducting engineer reviews, coaching and recruitment, • Working closely with service administration and parts departments, • Driving aftersales performance, labour recovery and service profitability, • Carrying out customer site visits across warehousing, logistics and industrial accounts The Candidate • Proven experience within forklift trucks, materials handling or related capital equipment sectors, • Strong background managing mobile engineers or service operations, • Technical understanding of forklift trucks and associated equipment, • Commercially aware with strong organisational skills, • Calm under pressure and capable of managing a fast-paced operation, • Strong customer-facing and leadership abilities, • Experience managing KPIs, engineer performance and service delivery The Package • £40,000 - £50,000 basic salary, • Performance bonus, • Company vehicle, • Pension, • Mobile phone and laptop, • Long-term career progression within a growing dealership environment This is an excellent opportunity for an ambitious service leader looking to join a successful and expanding materials handling business with a strong reputation in the market.

Accounts Payable Surge Lead Location: Birmingham (On-site, 5 days per week) Contract Length: Initial 5-6 months About the RoleHays is partnering with a local council to recruit an Accounts Payable Surge Lead to support a major finance transformation programme. You will join a dedicated AP Surge Team, created to stabilise, enhance, and accelerate performance across cashflow-critical and customer-facing transactional processes. This is a hands-on SME role, requiring deep Accounts Payable expertise, strong analytical capability, and a proactive approach to preventing payment delays, resolving defects, and protecting business continuity. Key ResponsibilitiesAccounts Payable SME Support • Resolve complex supplier invoice processing issues., • Investigate and fix 3-way match failures (PO / GR / Invoice)., • Identify and correct vendor master data defects., • Troubleshoot and resolve payment run errors., • Address workflow approval breakdowns and bottlenecks. Invoice Processing & Backlog Management • Support Invoice Processing Assistants with high-volume transactional work., • Clear backlog caused by new system bedding-in., • Undertake manual entry when automation fails or exceptions occur. PO / Procurement Liaison • Work with Procurement to resolve PO data issues causing match or posting failures., • Support improved PO compliance and quality upstream. Integration & Banking Support • Investigate and resolve payment file integration issues., • Manage and troubleshoot bank acknowledgement failures and reconciliation gaps. About YouWe’re looking for someone who brings: • Strong AP subject matter expertise, ideally within large or complex organisations., • Experience working in environments undergoing transformation or system change., • A hands-on, detail-focused approach with excellent problem-solving capability., • Confidence liaising with suppliers, Procurement, Finance, and technical teams., • Ability to work under pressure and sustain business-critical payment operations., • Must have experience with Oracle Fusion (essential for senior candidates), • Midlands Base - 5 days a week on Site Interested? If you have the relevant Accounts Payable expertise and project experience, we would love to hear from you. Please apply with your up-to-date CV to be considered for this opportunity. #4781857

If you enjoy being out on the road, meeting clients, and building relationships that turn into long-term business, this could be the ideal next step. This role sits within a growing logistics provider delivering transport, distribution, and supply chain solutions to businesses across the UK. You’ll be responsible for identifying new opportunities, getting in front of decision-makers, and driving revenue through consultative, face-to-face sales. It’s a hands-on, field-focused position suited to someone who thrives on autonomy, enjoys a fast-moving environment, and wants to build a long-term career in sales. What you’ll be doing • Identifying and approaching new business opportunities within your territory, • Booking and attending client meetings with operations and business leaders, • Exploring current logistics setups and uncovering inefficiencies or cost challenges, • Positioning tailored solutions across transport, warehousing, and distribution, • Managing your own sales pipeline from first contact through to close, • Building strong, ongoing relationships to encourage repeat and long-term business What you’ll bring • A proactive, self-starting mindset with the confidence to approach new clients, • Strong communication skills and the ability to build trust quickly in person, • A results-focused attitude with a drive to earn and succeed, • Interest in logistics, supply chain, or operational solutions, • Full UK driving licence (essential for a field-based role), • Some exposure to sales or customer-facing environments is helpful but not required What’s on offer • Competitive £35,000 base salary with uncapped earning potential, • Freedom and autonomy in a fully field-based position, • Ongoing coaching and development to build your commercial skillset, • Regular incentives, performance rewards, and recognition schemes, • Opportunity to work within a growing, ambitious business This position offers a clear path into more senior commercial roles. As you develop, you’ll have the opportunity to step into larger territories, manage higher-value clients, or move into strategic/key account positions. The business actively promotes from within, making this a strong long-term career move rather than just a job. You’ll be working with a broad range of businesses that rely on efficient logistics to operate — from e-commerce and retail through to manufacturing and distribution. The focus is on helping clients improve delivery performance, reduce costs, and strengthen their supply chain operations through tailored solutions. We believe that diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives. Hit apply our reach out to one of our talent team to progress your application and journey with us.

Process Improvement Project Manager Birmingham | Hybrid Working At ISS, we improve the way work gets done across complex, customer-facing environments where operational performance really matters. We are looking for a Process Improvement Project Manager to lead transformation and improvement initiatives that make processes simpler, more efficient, and more effective. This role combines process improvement expertise with structured project delivery, ensuring change is not only designed well but successfully embedded. You will take ownership of end-to-end process improvement projects, from discovery through to implementation and adoption. This includes understanding current-state processes, identifying inefficiencies, and designing future-state solutions across people, process, and technology. Alongside this, you will manage full project delivery, ensuring strong governance, clear planning, and disciplined execution. You will work closely with stakeholders at all levels, including senior leaders, to shape solutions, build alignment, and support successful adoption of change. What success looks like: • Measurable improvements in efficiency, cost, quality, and service performance, • Sustainable adoption of new processes and ways of working, • Strong stakeholder engagement and clear communication throughout delivery, • Well-structured, successfully delivered projects What you will bring: • Proven experience in process improvement within a complex organisation, • Strong project management experience in a structured environment, • Ability to map and analyse end-to-end processes using tools such as Visio, • Strong analytical skills and confident use of Excel, • Experience engaging and influencing stakeholders across multiple functions and seniority levels, • Ability to lead workshops, shape solutions, and drive delivery independently PRINCE2, PMP, Lean Six Sigma (Green Belt or above) or equivalent experience is desirable. Why ISS: ISS is a global organisation focused on creating better outcomes through people, places, and performance. We invest in continuous improvement and value people who can turn complexity into practical, lasting change. If you enjoy solving real operational problems and delivering visible impact, this role offers the opportunity to do that at scale.

Business Development Manager - £50,000-£60,000 basic, £20,000 OTE + Company Car At the heart of the UK transportation, Utilities and Services sectors this business works with some of the largest and arguably most important fleets and vehicle manufacturers. Their innovative engineering and manufacturing solutions keep the wheels of industry turning. This is a senior, outward‑facing role for someone who enjoys building revenue from scratch rather than inheriting it. You will have the freedom to shape new business activity across the UK, backed by an established operation and a clear growth agenda. The role suits someone who likes autonomy, values credibility in front of customers, and wants their commercial impact to be visible. You will be trusted to open doors, develop relationships, and convert opportunity into long‑term value. What you’ll be doing • Winning new business through targeted prospecting, research, networking and direct engagement with decision‑makers, • Developing and executing a business development plan aligned to revenue targets and wider growth objectives, • Leading presentations, proposals and negotiations from first contact through to signed agreement, • Managing pipeline activity, forecasting revenue and reporting progress clearly to senior stakeholders What you’ll need to bring • Proven B2B business development or sales experience, ideally within the fleet or LCV sector, • Strong commercial judgement with the confidence to operate independently in a target‑driven environment, • Clear, persuasive communication skills across meetings, presentations and written proposals, • Naturally collaborative, with a client‑first and people‑focused approach Who they are The business is a well‑established UK operation with a strong reputation in its sector and ambitious plans for growth. They invest in long‑term customer relationships, value practical thinking over noise and give their commercial team the space to do their best work. This is a chance to join at a point where contribution is noticed and progression is realistic.

Director of Digital Product & Experience | Birmingham (Hybrid; 1-2 days onsite) | £160K + bonus + car allowance We’re partnering with one of the world's leading providers of food and support services, serving millions of customers across a diverse range of sectors. This is a senior, high-impact role reporting directly to the CTO, with full ownership of a large, complex digital product estate spanning customer, operational, and commercial platforms. The Opportunity You’ll lead the strategy, development and performance of a multi-channel product ecosystem, including: • Customer-facing experiences (web, mobile, ordering, loyalty), • In-location digital experiences (kiosks, POS, venue technology), • Internal platforms powering operations and frontline teams at scale This is an opportunity to own and evolve a product ecosystem used daily at national scale, with strong executive backing and a clear mandate to drive measurable commercial impact. What You’ll Be Responsible For • Defining and executing a clear product strategy aligned to commercial goals, • Owning end-to-end product lifecycle from discovery to adoption and optimisation, • Leading and scaling a multi-disciplinary product organisation, • Driving measurable outcomes across adoption, revenue, and customer experience, • Embedding modern product practices, including data, experimentation and AI, • Partnering closely with executive stakeholders, commercial teams, and operations, • Scaling platforms across multiple segments, ensuring flexibility and reuse What We’re Looking For • Proven experience leading digital product at scale within retail / consumer / omnichannel environments, • Strong track record of owning multi-channel product ecosystems (eCommerce, POS, apps, operational tools), • Clear product leadership pedigree (Director / VP Product level), • A commercial mindset—comfortable owning outcomes, not just delivery, • Experience leading large product teams across distributed / offshore models, • Strong stakeholder influence at C-suite and cross-functional level, • Familiarity with AI, data-driven product development, and modern product operating models If you’re a product leader who thrives in complex, high-scale environments and wants to combine consumer-grade experience with real commercial ownership, this is a rare opportunity to take on a genuinely impactful remit.

Job Title: Regional Manager Location / Region: Birmingham, Manchester, Derby, Nottingham, Peterborough and surrounding areas Industry: FMCG Grocery Contract Type: Permanent, Full-time Working Pattern: Monday-Friday Salary / Rate: £35,500 per annum + 10% bonus Other Benefits: Company Car + Fuel Card The role at a glance We’re recruiting an experienced Regional Manager to lead and develop a team of field professionals representing Premier Foods across the Midlands You’ll be responsible for driving regional sales performance, coaching and motivating your team, and building strong relationships with key retail stakeholders. This role is ideal for someone with field sales leadership experience or has strong field sale experience who is looking to take a step up. You’ll enjoys developing people, analysing performance data and influencing results to help achieve individual and team targets. About Us Standout is part of Avidity Group Ltd, the parent company of a group of sales and marketing agencies (Standout, McCurrach, Wave, Thumbprint & Zing). We put brands in the spotlight. We are a leading field marketing agency that helps brands increase visibility and drive sales through in-person engagement and strategic marketing. We work with household names across various industries and are dedicated to delivering an outstanding service and optimising results. Be yourself and grow, have your voice heard, and develop your career with flexible working policies and an abundance of opportunity with a sustainable, forward-thinking agency. About the Premier Foods Account and Team You will be joining our Grocery Team representing Premier Foods Brands within the big 4 grocery supermarkets (and some cash & carrys). We help brands sell more and in this role, you will drive sales of great brands such as Oxo, Bisto, Batchelors, Mr Kipling and many more by maximising brand awareness and presence in stores. As a Regional Manager your focus will be on performance managing your field team - ensuring delivery of results through field-based coaching, team meetings, training, development and appraisals. Ideally, you will have experience of leading a field based team preferably within the FMCG industry. You will also have experience in a client facing environment and be strong at building relationships with key stakeholders. What You’ll Be Doing As a Regional Manager, you’ll be responsible for guiding a team of field staff, providing coaching and mentorship, building key relationships with decision makers to drive sales and conducting competitor analysis to stay ahead of market trends. Your key responsibilities include: • Team Leadership: Manage, develop, and motivate field staff to meet sales objectives., • Customer Relationships: Build and maintain strong relationships with key retail partners and stakeholders., • Sales Performance: Monitor and analyse sales data, implementing corrective actions to improve performance., • Training & Development: Provide coaching and training to enhance product knowledge and sales skills., • Budgeting & Forecasting: Oversee travel and expense budgets for direct reports., • Competitor Analysis: Stay ahead of market trends, identifying opportunities and threats in the tech space. What We’re Looking For We’re looking for a people‑focused leader who thrives in a fast‑paced field sales environment and has the following skills and experience, but if you’re excited about the role but you don’t meet every requirement, we’d still encourage you to apply. You’ll need: • Experience managing and leading field sales or retail teams (industry‑relevant experience preferred), • Strong ability to analyse data, KPIs and performance metrics, • Excellent communication, coaching and relationship building skills, • Confident stakeholder management and negotiation ability, • A results‑driven, solutions‑focused leadership style, • Strong time management and organisational skills, • A full UK driving licence (maximum 6 points, no previous bans) Nice to have: • Experience leading multi‑site or geographically dispersed teams, • FMCG, technology or consumer products experience, • Experience working with major retail partners What We Offer – Benefits and Perks At Standout, we recognise that people are the key to our success. That’s why our benefits package is designed to offer continuous support, learning and development opportunities delivered by our in-house L&D team, support your wellbeing and work-life balance. Our competitive benefits package includes: • Competitive salary and remuneration: annual pay reviews, performance bonuses and early pay access, • Transport: Company car and fuel card, • Flexible working policies: SMART working options for all staff members and no weekend working, • Flexible annual leave entitlement: 25 days paid holiday + bank holidays (increasing with length of service) and the option to purchase 5 additional annual leave days, • Family friendly policies: enhanced sick pay, maternity/paternity leave, carers leave and parental leave, • Health and Wellbeing: Employee assistance programme, including 8 face-to-face counselling sessions, wellness taskforce, community of mental health first aiders and wellness workshops, • Learning and development: PDR objectives, mentorship, career development plans, access to internal vacancies across all our Group Agencies, • Additional perks: discounted private healthcare, retail discounts, daily lunch allowance and life assurance What Happens Next • First step is to apply via our iCIMS page in just a few minutes (click the apply button!), • Your application will be reviewed by our recruitment team, • If your application is a good match, you’ll initially have a short call with a member of our Avidity Group Recruitment Team. If unsuccessful, you’ll only receive an email informing you at this stage, but don’t worry, we’ll keep your details on file in line with our data protection policy and you may be contacted about future roles!, • The next stage is an interview with the hiring manager and senior stakeholders, • You’ll then be given quick feedback and next steps (if applicable) If you’re looking for more information on the role, contact our recruitment team on recruitment@weareavidity.com referencing the job title and ID number, and a member of our team will get back to you shortly. We have a fantastic track record of retaining colleagues and redeploying them into our other brand teams across Avidity Group. We are always looking for talented individuals to join our group of agencies. If this role isn’t the right fit for you, _ for general consideration. Our Commitment to Diversity, Equity and Inclusion Feel empowered to be your best and authentic self in a safe and supportive working environment. Our colleagues come from a variety of backgrounds, education, experience levels, age groups, religions and ethnicities. We’re committed to inclusive and blind recruitment practices, providing forward thinking policies e.g. transgender and Ramadan polices, and celebrating diversity through engagement sessions for key events e.g. Pride, International Women’s Day and Black History Month. Discover What It’s Like to Work with Us A place where you can be yourself and grow. Our aim is simple - to create a workplace that allows you to be your authentic self, in an environment that supports your wellbeing and development. Build a career that works alongside your lifestyle, allowing you to achieve a healthy work-life balance. Learn more about our culture and what it’s like to be a member of our team: _. Read more about our commitment to our colleagues _

Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team focuses on delivering high-quality, SLA-driven services enhanced through AIOps, automation, and data-driven insights. This is an opportunity to work in a dynamic, collaborative environment with access to continuous learning, cutting-edge technologies, and a global network of experts. Key Responsibilities Service Delivery Management • Own full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost., • Leverage AIOps and observability tools (e.g. Dynatrace, Datadog, New Relic, Elastic) to proactively monitor service health and performance., • Utilise predictive alerting and anomaly detection to prevent incidents and optimise delivery priorities., • Coordinate across internal teams, vendors, and stakeholders to ensure seamless delivery. Client Communication • Act as the primary point of contact for service delivery, building strong, trusted client relationships., • Translate technical insights into clear business value, highlighting outcomes such as improved reliability and reduced Mean Time To Recover (MTTR)., • Communicate the impact of AI-driven service management and demonstrate the value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement • Analyse service metrics and trends to identify opportunities for continuous improvement., • Embed incident learnings into automation workflows and prevention models., • Use AIOps insights to improve service availability, performance, and reliability., • Drive optimisation through data-led decision-making and proactive operations. Documentation and Reporting • Establish and lead governance forums, service reviews, and performance discussions., • Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru., • Ensure transparency and governance in AI usage within service delivery. Team Collaboration • Work closely with cross-functional teams including IT, DevOps, and business units., • Promote adoption of AIOps and automation tools across operational teams., • Encourage skills development in data-driven and AI-assisted service management., • Foster collaboration and knowledge sharing to drive service excellence. Risk Management • Act as escalation lead for major incidents, service risks, and client concerns, including participation in on-call rotations., • Use event correlation and root cause analysis tools such as Moogsoft, BigPanda, and Splunk IT Service Intelligence to accelerate resolution., • Proactively identify and mitigate risks using data-driven insights. Compliance • Ensure adherence to client data protection, security, and regulatory requirements., • Govern access to operational data used within AIOps and monitoring platforms., • Support audits and assurance activities related to AI-enabled service delivery. Automation & Tooling • Implement and optimise AIOps and automation capabilities to enable proactive and self-healing operations., • Drive intelligent alerting, event correlation, and automated remediation., • Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g. within ServiceNow or Datadog)., • Support business cases for AIOps and automation investment. Ideally, you’ll have: • Experience in Service Delivery within infrastructure and cloud environments, • Strong understanding of IT Managed Services frameworks, • Hands-on experience with AIOps tools such as Dynatrace and ServiceNow, • Familiarity with observability tools (e.g. Datadog, New Relic, Elastic), • Knowledge of event analytics tools such as Splunk IT Service Intelligence and Moogsoft, • Experience in stakeholder and client management, • Financial management, cost optimisation, and business case development experience, • Understanding of data protection, compliance, and security controls Set yourself apart: • You will have a culture of learning and completing relevant training and certifications., • Experience in Agile Delivery, Project management, DevOps, FinOps., • Know how to manage customer expectations with customer-facing experience., • Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k,, • Experience with AI Ops tools, frameworks, and implementation strategies., • Knowledge of AI-enabled automation and monitoring solutions., • Awareness of Site Reliability Engineering principles and practices. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

We are looking for a versatile and proactive Facilities Assistant to join our Facilities team on a fixed-term basis. This hands-on role combines office operations, facilities management, and administrative support. You will assist the Facilities Manager, help maintain smooth office operations, and be involved in archiving sensitive documents such as wills. The role includes travel to all our office locations in Birmingham and Solihull. This position is ideal for someone looking to start or develop a career in facilities management within a corporate and professional services environment. Key Responsibilities • Facilities Support: Assist with office maintenance, equipment checks, and day-to-day operational tasks., • Office Hospitality: Prepare meeting rooms, provide refreshments, and ensure offices run smoothly., • Archiving Wills: Organise, file, and securely manage wills and other sensitive legal documents., • Reception Cover: Provide front desk support as needed, answering calls and greeting visitors., • Support the Facilities Manager: Assist with projects, administrative tasks, and office coordination. Requirements • Full driving licence is essential to travel between offices., • Ability to work onsite across multiple locations., • Experience handling sensitive or confidential documents (legal or professional experience preferred)., • Flexible, organised, proactive, and customer-focused., • Strong communication skills and the ability to manage multiple tasks efficiently., • Available to start immediately and commit to the full 9-month contract. Why Join Us? • Work for an award-winning law firm with a reputation for excellence., • Gain hands-on experience across soft and hard facilities in a professional environment., • Career growth: A solid foundation for a future in facilities management., • Join a collaborative, dynamic team that values your contribution. If you are adaptable, organised, and enjoy a hands-on facilities role with client-facing elements, this is an excellent opportunity to start or grow your career in facilities management in a professional, corporate environment.

My client is a forward-thinking tech provider with a real entrepreneurial and progressive set up. An opportunity has arisen for a Graduate Client Support Executive to join their team as an addition due to internal growth. The role offers progression and development. This varied and busy hybrid role is ideal for a graduate wanting to build their commercial experience. • Effectively onboard new clients, setting the foundation for long-term success., • Implement tailored success plans that align with client objectives., • Analyse client needs to identify immediate solutions that enhance user engagement and product integration., • Utilise client feedback to drive continuous improvement in service delivery and product enhancements., • Maintain comprehensive documentation of all client interactions, progress on individual accounts, and milestones achieved., • Prepare and present regular reports on client engagement, product usage, and success metrics., • First line support, • Provide first line support to customer queries to effect quick and seamless resolutions. Applicants will have previous experience in a Client Facing role managing customer relationships and queries. You will be service driven, have a passion for tech and be keen to progress your career within a client facing role. Katie Bard is committed to protecting your personal data. Katie Bard acts as an employment agency for permanent recruitment and an employment business for temporary recruitment. Your application will be handled in accordance with UK GDPR and the Data Protection Act 2018. Please refer to our Privacy Notice on our website for full details of how we use your data, your rights, and how to contact us. If your application is unsuccessful, your details will be retained for up to six weeks and then securely deleted, unless you consent to being kept on our register for future opportunities. Work Location: Hybrid remote in Birmingham B2

Descriptions We are seeking an experienced Sales Advisor to support the sales team in delivering vehicle sales targets and excellent customer service. This role is hands-on and customer-facing, with additional responsibility to lead by example, support junior sales staff, and contribute to overall sales performance. Location: B1 1RS Hours: 40 hours on a rota basis, Monday to Sunday Salary: Up to £55,000 OTE (Basic + Commissions) Benefits: Company Car, 25 days Holiday plus Bank Holiday, Birthday Leave etc. Key Responsibilities • Sell new and/or used vehicles in line with agreed sales targets, • Manage the full sales process from enquiry to vehicle handover, • Provide a high standard of customer service at all times, • Support and mentor Sales Advisors through coaching and on-the-job guidance, • Assist the Sales Manager with daily sales activity and lead follow-up, • Maximise incremental sales including finance, service plans, and add-on products, • Conduct test drives and product demonstrations, • Maintain accurate customer records and sales documentation, • Ensure compliance with FCA, GDPR, and company policies Requirements • Proven experience in a Vehicle Sales Advisor role, • Strong sales ability with a customer-focused approach, • Confident communicator with good negotiation skills, • Ability to work in a fast-paced, target-driven environment, • Positive, professional, and team-oriented attitude, • Full UK driving licence (minimum 3 years’ driving experience preferred), • Additional language skills are a plus

Descriptions We are seeking an experienced Sales Manager / Showroom Manager to lead our dealership sales operation, drive performance, and achieve sales targets. This role combines sales leadership, pricing strategy, and marketing oversight, with a strong focus on motivating teams and delivering results. Hours: 40 hours on a rota basis, Monday to Sunday Salary: Up to £70,000 OTE (Basic + Commissions) Benefits: Company Car, 25 days Holiday plus Bank Holiday, Birthday Leave etc. Key Responsibilities Sales (Hands-on) • Actively sell new and used vehicles to retail customers, • Manage customer enquiries from initial contact through to vehicle handover, • Conduct test drives, negotiations, and deal closures, • Maximise finance, insurance, and add-on product sales, • Deliver a high-quality customer experience and build repeat business Sales Management & Leadership • Lead, motivate, and manage the sales team, • Recruit, onboard, and train new Sales Executives, • Set and monitor sales targets, KPIs, and conversion rates, • Approve pricing, discounts, and deal structures, • Oversee day-to-day store and sales operations, • Handle escalated sales-related customer issues Compliance & Standards • Ensure all sales activities comply with FCA and UK consumer regulations, • Maintain accurate sales documentation and audit standards Requirements • Proven experience in a sales management role within a vehicle dealership., • Strong leadership and team motivation skills, • Sales-focused with sound commercial judgement, • Excellent communication and customer-facing skills, • Ability to work in a fast-paced, target-driven environment, • Full UK driving licence (minimum 3 years’ driving experience preferred), • Additional language skills are a plus

Hartshorne Group Location: Walsall Contract: Fixed 2 year contract with the opportunity of a permanent position Ideal for: Post-graduates in Business Management / Business Administration. Some work-based experience required (e.g., customer service, sales support, admin, retail, operations) Are you a motivated business graduate looking to build a career in sales? Do you enjoy working with people, solving problems, and learning how businesses really operate? This is an exciting opportunity to join the Hartshorne Group team as a Graduate Trainee Truck Sales Executive, where you’ll gain hands-on experience, industry knowledge, and all the coaching you need to become a successful commercial vehicle sales professional. What you’ll be doing In this trainee role, you will learn every aspect of the truck sales process, including: · Supporting senior sales staff with quotations, product information and customer enquiries. · Building relationships with new and existing customers. · Developing a strong understanding of commercial vehicles, specifications, and customer needs. · Visiting customers alongside experienced team members. · Learning how to manage accounts, identify opportunities, negotiation to closing the sales process. · Gaining exposure to the operational side of the business to understand how our products support customers What we’re looking for? · A degree in Business Management, Business Administration, or a closely related field. · Some work-based experience (e.g. customer-facing role, business support, or sales/marketing environment, Transport/Logistics). · Genuine interest in developing a career in B2B sales. · Confident communicator with strong relationship-building skills. · Commercially minded with the ability to learn quickly. · Driven, ambitious, and eager to progress. What we offer · Full training programme with clear progression into an Area Sales Manager role. · Supportive team environment with ongoing mentoring · Competitive salary, pension and healthcare cash plan, company car, all the IT you will need. · Real career progression. Ready to accelerate your career? If you’re a business graduate with ambition, confidence, and a desire to build a long-term career in sales, we’d love to hear from you. Apply now and take your first step into the world of commercial vehicle sales.

Senior Quantity Surveyor Up to £75k plus package Birmingham We are working with one of the UK’s leading privately-owned Construction and Interiors companies to recruit a Senior Quantity Surveyor to join their team in Birmingham. Our client is recognised as one of the UK’s top employers, with over 170 years of history delivering sustainable, community-focused projects across the public and private sectors. They are known for innovation, flexible working, and creating places that leave a lasting positive impact. We’re looking for an experienced Senior Quantity Surveyor to take ownership of commercial delivery across multiple projects, from preconstruction through to completion. This is an exciting opportunity to join a collaborative, high-performing team working on high profile projects within Education, Healthcare and Blue Light services. The Role You’ll lead the commercial management of projects, ensuring strong cost control, contractual compliance and accurate reporting throughout the project lifecycle. Working closely with clients, project teams and supply chain partners, you’ll help drive successful project outcomes while maintaining excellent stakeholder relationships. Key Responsibilities • Managing commercial delivery from feasibility through to final account, • Controlling costs, mitigating risk and preventing scope creep across projects, • Managing procurement, subcontractor packages and supply chain performance, • Producing accurate Cost/Value reporting, forecasting and cost-to-complete analysis, • Administering NEC and JCT contracts effectively, • Supporting and mentoring junior team members where required, • Building strong relationships with clients and supply chain partners What We’re Looking For We’re seeking a commercially astute and proactive Quantity Surveyor with strong contractual knowledge and experience delivering projects in fast-paced environments. You’ll ideally have: • Proven experience managing projects independently from preconstruction to delivery, • Strong knowledge of NEC and JCT contracts, • Experience with client invoicing, procurement and commercial reporting, • Excellent communication and stakeholder management skills, • Strong MS Excel and measurement software skills (Bluebeam or similar), • Previous leadership or team management experience, • Confidence in customer-facing roles Desirable Experience • Degree qualified in Construction or related discipline, • MCIOB or RICS membership (or working towards) You will be joining an Award-winning employer and sustainability leader, with an inclusive, people-focused culture, with clear career progression opportunities available. For your chance to work on major public sector frameworks and landmark projects, please apply online now.

Service Delivery Manager Location: Digbeth, Birmingham (with potential relocation to the outskirts of Birmingham/surrounding areas in the near future). Frequent travel to customer sites, many in London. Salary: £30,000 - £35,000, dependent on experience Employment Type: Full Time, Permanent Probation: 6 Months This role will be primarily office-based throughout the probationary period. Following successful completion of probation, there may be the opportunity for a hybrid working arrangement. A full UK driving licence and access to your own vehicle is advantageous due to occasional offsite customer meetings and future office relocation plans. About the Role We are looking for a highly organised and customer-focused Service Delivery Manager to join our growing team. The successful candidate will be responsible for managing customer relationships, coordinating service delivery, supporting project implementations and acting as a key liaison between customers, suppliers and internal engineering teams. This role is ideal for someone with previous experience managing customer accounts within a fast-paced technology, telecommunications or managed services environment who enjoys building strong customer relationships and delivering exceptional customer experiences. Whilst the role is customer-facing, a strong technical understanding of telecommunications and networking is essential to effectively support customers and coordinate technical delivery. About the Business Bluemineral delivers telecommunications, connectivity, networking and managed technology services to construction and commercial clients across the UK and is experiencing significant growth, creating an opportunity for a Service Delivery Manager to join the team. Key Responsibilities Customer Account Management • Act as the primary point of contact for a portfolio of customer accounts, • Build and maintain strong customer relationships through regular communication and service reviews., • Manage customer escalations and ensure timely resolution of service issues., • Identify opportunities to improve customer satisfaction and service delivery., • Maintain accurate customer records and account documentation. Service Delivery & Customer Success • Ensure customer support requests are managed and progressed effectively alongside the Service Desk team, • Monitor service performance and coordinate activities required to meet customer expectations., • Work closely with internal engineering teams to ensure successful delivery of services., • Support service reviews and customer reporting activities., • Proactively identify and mitigate risks impacting customer services. Supplier Management • Liaise with telecommunications providers, technology partners and third-party suppliers., • Manage supplier escalations and service issues., • Coordinate supplier activities to support customer project delivery., • Monitor supplier performance and ensure agreed commitments are achieved. Commercial Support • Assist with quotations, renewals and contract administration., • Support account growth opportunities through effective customer engagement., • Identify upsell and cross-sell opportunities where appropriate., • Support customer contract reviews and service discussions. Skills & Experience Essential • Previous experience managing customer accounts within a fast-paced technology, telecommunications, MSP or service delivery environment., • Excellent communication and relationship management skills., • Strong organisational and prioritisation abilities., • Experience managing customer escalations and service issues., • Experience coordinating multiple activities simultaneously., • Commercial awareness and customer-focused mindset., • Strong stakeholder management skills. Technical Knowledge Applicants should possess a good understanding of: • Business Networking, • Telecommunications Services, • Mobile Provisioning and Mobile Reseller Environments, • Cloud Telephony Platforms (e.g. RingCentral, Gamma Horizon, 8x8), • Connectivity Services (FTTP, SoGEA, Broadband, Leased Lines), • WiFi Solutions, • Microsoft 365, • Connectivity Troubleshooting Concepts The successful candidate is not expected to perform engineering work but must be comfortable discussing technical solutions with customers, suppliers and engineers. Desirable • Experience within an MSP, ISP or Telecommunications provider., • Experience using and general upkeep of ITSM tools (Halo ITSM), • Knowledge of ITIL service management principles. ITIL Foundation certification preferred., • Project coordination or project management experience., • Experience working with Openreach, BT Wholesale, EE, O2, Vodafone or similar service providers. What Success Looks Like • Strong customer relationships and high levels of customer satisfaction., • Effective management of customer accounts and escalations., • Successful coordination of projects and service delivery activities., • Positive supplier engagement and issue resolution., • Commercial opportunities identified and supported., • Consistent delivery of a professional and customer-focused service experience. Benefits • Comprehensive workplace pension scheme., • 21 days annual leave + UK Bank Holidays., • Training budget., • Hybrid working on completion of probation period.

Citrus Recruit are excited to be working with a growing Energy company to recruit for an Account Manager for a small but growing team. You will be managing a portfolio of accounts, building relationships with your customers to increase inbound referrals and tenders, expand on existing opportunities and grow new business accounts. This is a technical role with a complex sales process, the successful candidate will have a background with Energy, either coming from a Supplier or TPI background. You will be working for a forward-thinking business within the Energy sector, who have a flexible, hybrid working pattern and an extensive benefits package. Responsibilities & day to day duties As an Account Manager you will be responsible for: • Manage a full pipeline of new business and renewal tenders, coordinating end‑to‑end responses and aligning contract requirements with TPI/consumer needs., • Gather and validate data to assess risk, collaborate with internal teams on bespoke tender requirements, and work with Credit to secure suitable credit outcomes., • Ensure TPIs can accurately represent offers, pitch propositions directly where possible, and collect all onboarding information for a smooth customer setup., • Maintain strong relationships with existing customers through regular reviews, accurate forecasting, and oversight of trade confirmations and reporting feedback., • Build and optimise TPI relationships through structured engagement, KPI reviews, product launches, qualification of new partners, and industry networking., • Keep CRM data accurate and produce insight-led analysis on TPI performance, trends, opportunities, and risks., • Collaborate daily with Customer Service, Quoting, and Marketing to ensure aligned tender responses, consistent customer experience, and effective sales collateral. Skills & experience required. • Proven B2B I&C sales experience, with strong relationship management across Strategic Accounts and TPIs., • Solid understanding of flexible energy supply products, • Confident communicator able to influence internal stakeholders and maintain strong cross‑team collaboration., • Professional and credible in all external, customer‑facing meetings, representing the business effectively., • Full, clean UK driving licence. Benefits • Salary of up to £65,000, • Quarterly Commission scheme, • Hybrid working opportunity – office based 2 days per week, • Flexible working hours. 37.5 hours contract, • 24 days annual leave + BH., • Income and Life Protection Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic. While we make every effort to reach out to all candidates. If you don't receive a response within 10 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.

Head of Customer Service & Operations EV Charging & Renewables Installation Birmingham / UK Midlands Hybrid (3 days in office) Up to £60,000 + 10% Bonus + Company Vehicle/Allowance About the role Our client is a high-growth EV charging and renewables installation business, operating at the forefront of the UK's energy transition. They deliver high-quality products and installation services through a direct-to-consumer model and partner networks, with a relentless focus on the end-to-end customer journey from purchase through to installation. As Head of Customer Service & Operations, you will take full ownership of their customer operations, leading a multi-team contact centre handling high volumes of inbound enquiries, product support, installation queries, and complaint resolution across phone, email, and live chat. This is a senior leadership role for someone who thrives in a fast-paced, customer-driven environment and knows how to build a team that delivers consistently, even under pressure. Key responsibilities • Leading a high-volume, multi-team contact centre operation across customer support, technical support, and installation coordination, maintaining performance and service standards at pace, • Owning SLA and CSAT performance across all contact channels, with clear reporting, ticket management, and a relentless focus on first contact resolution, • Managing the end-to-end customer journey when field engineers are involved, ensuring proactive communication, effective delay management, and fast resolution when things go wrong, • Using contact and ticket data to identify trends, diagnose root causes, and present actionable solutions to senior leadership, • Taking personal ownership of complex complaints and escalations, resolving issues decisively and embedding the learning across the team, • Coaching, developing, and holding your team leaders accountable for both performance and customer outcomes, • Leading the adoption and implementation of AI tools across the team and customer-facing operations, identifying where technology can improve speed, consistency, and customer outcomes, • Driving process improvements that reduce handling times, improve resolution rates, and keep pace with a growing customer base About you • A proven contact centre leader with experience managing high volumes of customer contacts across multiple channels in a fast-paced environment, • A background in retail, utilities, field services, or any sector where products are sold direct to consumers and service interactions are frequent, emotionally-charged, and time-sensitive, • Comfortable managing the customer journey end to end, including when contractors, engineers, or field teams are part of the picture, • Highly data-driven, you live in your ticket data and KPIs and use them to make decisions, not just write reports, • Experienced in complaint management and escalation handling, you take ownership and fix things properly, • A hands-on leader who coaches and develops team leaders to raise standards and hold accountability across the operation, • Familiar with AI tools or automation in a customer service context, whether you have implemented them or worked alongside them, • A confident communicator who can present performance and solutions clearly to senior leadership Backgrounds we are looking for We are particularly interested in candidates who have led customer operations in retail, utilities, energy, field services, or home services, where speed, volume, and customer satisfaction all matter at once. Experience coordinating around engineers, contractors, or installation teams is a strong advantage. EV or renewables experience is not required. What's on offer • Base salary up to £60,000 dependent on experience, • Bonus of up to 10%, split between 5% individual performance and 5% company performance, • Company car or car allowance, • Hybrid working, 3 days in the office and 2 days from home, • Pension and company EV charger perks Please apply directly via LinkedIn. Contact bethany.crofts@everec.co.uk for any questions.

Experience in account management, operations, sales or customer-facing functions. Account Management at Uber means navigating ambiguity, earning trust fast, and solving problems that don't come with a script. We are looking for resourceful owners who are energized by the complex reality of Account M

Field Service Engineer - CNC Woodworking Machinery\n\nLocation: UK Wide\n Salary: £35,000 - £40,000 DOE + Door to Door Overtime + Company Vehicle \n Shift: Monday - Friday Days\n\nThe Role\n\nAs a Field Service Engineer, you will be responsible for the installation, servicing, maintenance, and breakdown support of CNC woodcutting and woodworking machinery at customer sites across the UK. You will work closely with customers to ensure machinery is operating efficiently while delivering excellent technical support and customer service.\n\nKey Responsibilities\n\nInstallation and commissioning of CNC woodworking machinery\nFault finding on electrical, mechanical, and control systems\nPlanned preventative maintenance and reactive breakdown support\nDiagnosing PLC and automation faults\nProviding operator training and technical guidance to customers\nCompleting service reports and documentation\nSupporting continuous improvement and machine optimisation\n\nRequirements\n\nPrevious experience working on CNC machinery, ideally woodworking or cutting equipment\nStrong electrical and mechanical fault-finding skills\nAbility to read electrical schematics and engineering drawings\nExperience with PLC fault finding advantageous\nComfortable working independently in a field-based role\nFull UK driving licence\nStrong communication and customer-facing skills\n\nBenefits\n\nCompetitive basic salary\nPaid overtime\nCompany vehicle\nLaptop and mobile phone\nPension scheme\nOngoing manufacturer training and development\nOpportunities for progression within a growing businessThis is a fantastic opportunity for a motivated engineer looking to join a well-established company within the CNC and woodworking machinery sector

Job Title: Refrigeration Engineer\n\nLocation: Birmingham\n\nPay Range/details: £47,676.66 per annum (incl.13 standby payments) \n\nContract Type: Permanent \n\nOmega are supporting a leading facilities management provider in their search for a Refrigeration Engineer work on a major UK supermarket contract. The right Refrigeration Engineer will be the first line in all service and maintenance throughout allocated sites. They will also effectively maintain service and repair Refrigeration Equipment in customer locations and aid HVAC equipment containing refrigeration circuits.\n\nKey Responsibilities - Refrigeration Engineer\n\nCarry out reactive and planned refrigeration maintenance within agreed timescales.\nDiagnose faults, identify non-repairable issues and recommend replacements.\nComplete all PPM, technical and compliance paperwork accurately and on time.\nOrder and fit parts in line with company procedures.\nRespond promptly to Helpdesk service calls and complete repairs efficiently.\nCommunicate issues affecting store operations to GSMs and build strong working relationships.\nComplete surveys, reports and job documentation as required.\nParticipate in the out-of-hours standby rota and arrange cover when needed.\nWorking with CO? refrigeration pack systems.\nPlanned on-call rota 1 in 4 weeks (hours of work paid in addition to standby payment) \n\nQualifications & Requirements - Refrigeration Engineer\n\nTime-served apprenticeship with NVQ/C&G refrigeration qualification.\nC&G 2079 / CITB refrigerant handling certificate / F GAs Category 1\nStrong refrigeration, electrical, mechanical and diagnostic skills.\nAbility to read technical drawings and apply relevant H&S legislation.\nGood communication and customer-facing skills.\nSelf-motivated, professional and able to work at heights using access equipment.\nFull UK driving licence essential.\n\nWhat we can offer - Refrigeration Engineer\n\n33 Days Holiday (Inc. Bank Holidays).\nPrivate Pension.\nHealthShield Cashback Plan - Reclaim part of your dental/optical costs.\nOneCity - Employee Discount Platform.\nEmployee Value Awards up to the value of £250.\nAccess to Costco Personal Membership Subscription.\nMental and Physical Health Services (Wisdom, Thrive, SkinVision).\nElectric Car Scheme (Criteria Applies).\nFirst Bus Commuter Club - Discounted Bus Travel.\n\nFor more information on this role, please contact Michael Farrell on (phone number removed) or send a copy of your CV to (url removed)\n\nCandidates who are currently a Refrigeration Engineer, HVAC Engineer, Air Conditioning Engineer, Maintenance Engineer or Service Engineer may be suitable for this position.\n\nFor details of other opportunities available within your chosen field please visit our website \n\nOmega is acting as an Employment Agency in relation to this vacancy. Omega does not charge candidates any recruitment or job‑seeking fees at any stage of the hiring process

Vysiion offer an exciting and progressive work environment for those that want to join a technical service-based business, with focus on exceptional customer engagement and support. From trainee to qualified and experienced engineers, sales people, and operational support staff, Vysiion offers fantastic career opportunities for those excited by technology and the challenge of a fast-paced work environment. The culture at Vysiion is one that is positive, open, inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve.\n\nYour new role:\n\n Installation, construction and splicing of all types of fibre optic technologies, including UG, OPGW, Skywrap and ADSS joints, (multi mode and single mode fibre) & blown fibre.\n\n Installation of floor mounted and wall mounted communication cabinets and installation of various containment systems i.e. tray work, basket & trunking.\n\n To work closely with the Field Services Team Manager and other team members to ensure the success and profitability of the team.\n\n Detailed daily weekly site reports – internal & customer facing as required.\n\n To liaise with customers and/or site management when required, in relation to site meetings, surveys, access and working arrangements and technical queries.\n\nWhat you’ll need to succeed:\n\n Knowledge and experience working in a similar role.\n\n Technical knowledge and experience of deployment/installation of Fibre\n\n C&G Fibre or Copper (or equivalent).\n\n CSCS or equivalent safety passport.\n\n Conversant with MS Word/Excel/Project/Outlook & Databases.\n\nWhat we offer:\n\n Involved in varied projects that make a positive impact on critical services on a local and national level\n\n Vibrant company culture with a wide range of events and social activities throughout the year\n\n Range of employee initiatives on offer including the green team, DE&I society, employee forum, women’s network and culture club\n\n Dedicated Learning and Development team and access to a range of training, courses and certification support\n\n * Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave

Field Service Engineer, MRI Medical Imaging\n\nBasic Salary £60,000 to £75,000 Depending on Experience \nElectric Car\nOvertime \nExcellent Benefits Package\nThe Role - Field Service Engineer, MRI Medical Imaging\n\nFollowing expansion, they seek to recruit a customer focused and technically motivated Field Service Engineer responsible for the service, repair and maintenance of their range of highly advanced MRI imaging systems.\n\nYour Background - Field Service Engineer, MRI Medical Imaging\n\nTo be considered for this exciting role, you must be able to demonstrate:\n\nA strong background working in a field service or technical support role, gained within a medical imaging environment \nExtensive experience of repairing MRI medical imaging systems \nQualified to a minimum of ONC or HNC level or above in electronics or another relevant technical discipline \nImpeccable customer service skills and a confident and professional manner in customer facing environments\nThe Company - Field Service Engineer, MRI Medical Imaging\n\nMy client is a leader in healthcare \nImpressive portfolio of products and fully integrated medical systems incorporates all aspects of the healthcare equipment sector\nOffering 'best in class' solutions across a wide range of equipment modalities \nTheir success is based upon a commitment to leading facilities, outstanding product innovation, excellent customer care and the recruitment and development of good people\nThis vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business

Senior Automatic Door Engineer - Midlands\n\nSalary: £40,000 - £45,000 DOE + Overtime\n\nHoliday: 25 Days Holiday + Bank Holidays\n\nWe are currently recruiting for an experienced Senior Automatic Door Engineer to join a growing and well-established engineering team covering sites across the Midlands.\n\nThis is an excellent opportunity for a skilled engineer looking for a senior-level role with strong earning potential through overtime and the opportunity to work with a professional and supportive team.\n\nThe Role\n\nYou will be responsible for the service, maintenance, fault finding, repair, and installation support of a wide range of automatic door systems across commercial and industrial sites.\n\nKey Responsibilities\n\nService and maintenance of automatic door systems\n\nFault finding and breakdown repairs\n\nWorking on sliding, swing, and revolving door systems\n\nEnsuring all work is completed safely and in line with industry standards\n\nProviding excellent customer service on-site\n\nSupporting and mentoring junior engineers where required\n\nRequirements\n\nPrevious experience working as an Automatic Door Engineer\n\nADSA accreditation is essential\n\nStrong fault-finding and diagnostic skills\n\nFull UK driving licence\n\nAbility to work independently and manage workload effectively\n\nExcellent communication and customer-facing skills\n\nPackage\n\n£40,000 – £45,000 basic salary\n\nPaid overtime opportunities\n\n25 days holiday plus bank holidays\n\nCompany vehicle\n\nPension scheme\n\nCareer progression opportunities\n\nAbout Marble Talent\n\nAs engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates

Field Based Driver/Tradesperson - Nationwide\nContract / Ad-Hoc Role\nRapid Resource are currently recruiting for several drivers/trades people to support nationwide cash machine installation projects on behalf of our client, NCR Atleos.\nThis is an excellent opportunity for reliable, hands-on individuals who are comfortable travelling, working within a team environment, and carrying out physical installation duties.\nPlease note this role is offered on an ad-hoc basis. Whilst we anticipate engineers will be kept busy during peak periods, we cannot guarantee 5 days of work per week.\nThe Role\nWorking as part of a 3-person team which includes one Site Manager you will assist with the installation and movement of cash machines across the country.\nThe role will involve loading heavy cash machines and associated equipment into company vehicles using appropriate machinery and tools, travelling to customer sites, and assisting with installations.\nWorking hours will vary and flexibility is essential, as out-of-hours and early morning starts will regularly be required depending on installation schedules and site locations. You may also be required to stay away overnight.\nA typical installation takes approximately 4 hours excluding travel time.\nFull training will be provided.\nKey Responsibilities\n Assist with the installation of machinery\n Use handheld tools and machinery to safely move and transfer ATM machines\n Load and unload Cash Machine equipment into company vehicles\n Travel nationwide to customer sites in a company-provided van\n Work effectively as part of a 3-person installation team\n Deliver a professional and positive attitude on-site\n Resolve unexpected issues using practical problem-solving skills\n Support additional overtime and extended hours during busy periods\nRequirements\n Full UK Manual Driving Licence\n Experience using manual, handheld & power tools\n Willingness to travel nationwide and stay away when required\n Confident driving in a variety of locations\n Candidates must be physically fit and able to safely lift and move heavy loads as part of the role.\n Flexible approach to working hours, including out-of-hours work\n Strong communication skills\n Ability to work well within a team environment\n Good practical and problem-solving abilities\n Successful completion of a pre-employment screening assessment prior to commencing work\nWorking Environment\nThis role is physically demanding and may involve:\n Frequent travel and long journeys\n Carrying and lifting tools and equipment between 1–20kg\n Prolonged periods of standing, walking, bending, squatting, twisting, climbing and lifting\n Working in confined or awkward positions\n Working under pressure and maintaining professionalism within customer-facing environments\nPreferred Experience\n Experience travelling long distances for work\n Previous experience working on Cash Machine projects is advantageous\nAdditional Information\n Nationwide role\n Company van & Fuel Card provided for work duties\n Ad-hoc / project-based work\n * Additional hours available during busy periods\nIf you are hardworking, flexible, and enjoy field-based work within a team we would like to hear from you.\nRate:\n£180.00 per day\nThis position operates within the IR35 therefore you will be required to operate via an Umbrella Company.\nRapid can assist you with this

Location : Birmingham\n\nOur client is seeking a motivated and professional Field Agent to join their growing team on a Temporary Ongoing basis . This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations.\n\nThe successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments.\n\nKey Responsibilities\n\nConduct field visits to gather data, complete inspections, and support operational activities.\nEngage professionally with customers, clients, and stakeholders while delivering excellent customer service.\nAccurately record findings, updates, and reports using handheld technology and internal systems.\nCommunicate field observations and updates effectively with internal teams.\nSupport issue resolution by identifying concerns and escalating matters where required.\nMaintain accurate records and complete all administrative tasks in a timely manner.\nRepresent our client professionally at all times while working across various locations.\nEnsure compliance with all health, safety, and environmental procedures.Candidate Requirements\n\nExcellent customer service and interpersonal skills.\nStrong verbal communication skills and professional phone etiquette.\nComfortable using handheld devices, mobile applications, and digital systems.\nAbility to work independently and manage workload effectively.\nStrong attention to detail and problem-solving abilities.\nMust have a full UK drivers licence and access to reliable transportation and be willing to travel between sites.\nPrevious experience in a field-based, customer-facing, or operational role is advantageous but not essential.Role Details: \n\n 37.5 Hours per week - flexibility required between the hours of 8am - 8pm\n\nCandidates must have own vehicle with business insurance\nMOT and valid insurance required\nComfortable with lone working and distance driving\nMileage paid at £0.19p PM.Salary : £13.45 per hour paid weekly .\n\nIf you are reliable, proactive, and looking for a rewarding opportunity with a respected organisation, we would love to hear from you.\n\nShould you require any support or assistance, please contact your local Gi Group office.\n\nGi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. \n\nGi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.\n\nWe are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Ready to find the right role for you?\n\nSalary: competitive salary, annual bonus, car allowance and Veolia benefits\n\nHours: 40 hours per week\n\nLocation: Mobile across the UK\n\nWhen you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.\n\nWe are seeking an experienced ECI Commissioning Systems Engineer to lead the deployment, startup, and validation of complex Control and Instrumentation systems at customer sites. This technical leadership role serves as the bridge between system design and operational deployment, ensuring engineered solutions function correctly in real-world environments while exceeding customer expectations for performance, reliability, and safety.\n\nWhat we can offer you:\n\n25 days of annual leave plus bank holidays\n \nRefer an Engineer to us once you've joined and earn £1000\n \nAccess to our company pension scheme\n \nFree physiotherapy service \n \nDiscounts on everything from groceries to well known retailers\n \nAccess to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to\n \nOngoing training and development opportunities, allowing you to reach your full potential \n\nWhat you'll be doing:\n\nLead execution of comprehensive commissioning plans and provide technical oversight for system integration testing and validation\n \nConfigure and calibrate complex control systems including VSDs, instruments, metering, PLC, HMI, and SCADA applications\n \nAuthor and lead Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) with customers\n \nResolve complex technical issues during startup phases and provide expert troubleshooting under pressure\n \nMentor and train customer personnel and junior engineers on system operation and maintenance\n \nCoordinate with project teams, customers, and subcontractors while ensuring compliance with safety standards and regulatory requirements\n\nWhat we're looking for:\n\nBachelor's degree in Electrical Engineering, Computer Engineering, Control Systems Engineering, or related technical field\n \n8+ years of progressive hands-on experience leading complex commissioning programs at industrial sites\n \nAdvanced expertise in PLC programming (Allen-Bradley), SCADA platforms (FactoryTalk, ICONICS), and HMI configuration\n \nProven experience with multi-vendor system integration including PLC, HMI, SCADA, and field instrumentation\n \nStrong leadership and customer-facing skills with 5+ years serving as primary technical authority during critical project phases\n \nKnowledge of industrial safety standards (IEC 61508, IEC 61511) and communication protocols (Modbus, Ethernet/IP, Profibus, OPC/OPC-UA)What's next?\n\nApply today, so we can make a difference for generations to come.\n\nWe're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. \n\nWe're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. \n\nWe're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

A leading Midlands‑based Active Fire Protection provider is looking to expand its operations and is seeking an experienced Fire Alarm Service Engineer based in the Birmingham area. This role will focus on the servicing, maintenance, remedial works, and repair of a wide range of fire alarm systems, fire safety equipment, and life‑safety systems across the South East.\n\nThis is a great opportunity to join a growing company offering long‑term stability, varied work, and career progression.\n\nKey Responsibilities\n\n Service, maintain, and repair fire alarm and fire detection systems\n\n Carry out remedial works and minor repairs on life safety systems\n\n Fault finding, diagnostics, and system inspections\n\n Completion of job sheets, service reports, and compliance documentation\n\n Deliver a high standard of customer service and client support\n\n Participate in an out‑of‑hours call‑out rota\n\nEssential Requirements\n\n Proven experience as a Fire Alarm Service Engineer or Fire Safety Engineer\n\n Strong fault‑finding and diagnostic capabilities\n\n Ability to work independently across multiple sites\n\n Excellent communication and customer‑facing skills\n\n Full UK driving licence\n\n Willingness to travel across London and the South East\n\nDesirable Experience\n\n Fire alarm commissioning\n\n Smoke ventilation testing, installation, or commissioning experience\n\nPackage\n\n Competitive salary (dependent on experience)\n\n Company vehicle and tools\n\n Overtime and call‑out payments\n\n Training and progression opportunities

Oakley Recruitment is working in partnership with a well-established, dynamic organisation based in Birmingham that is offering hybrid working. This is an excellent opportunity to join a thriving fast-paced environment as Client Relations Executive on a 12-month fixed term contract\n\nCulture and Environment\nOur client's culture is dynamic and full of energy, where the team’s passion for the customer journey is at the heart of everything they do. They thrive on achieving both personal and professional goals, always pushing for excellence. The team is supportive, respectful, and dedicated to uplifting each other. Regular team incentives and social events keep the atmosphere fun and engaging. The work environment is a stunning, modern space with breathtaking views of the city, a place where creativity and collaboration truly flourish. This opportunity offers hybrid working.\n\nPersonality\nYou are a natural relationship builder who thrives on connecting with people and building rapport over the phone. You are driven, dynamic, and motivated by achieving and exceeding targets while maintaining a customer-first approach.\n\nPassionate about delivering exceptional service, you consistently go above and beyond to create positive experiences and build long-lasting relationships. You are resilient, proactive, and able to remain focused and positive when faced with challenges. With a strong sense of ownership and a results-driven mindset, you take pride in delivering quality outcomes while keeping the customer at the heart of every interaction.\n\nReward\n\n OTE £30k\n\n 35 hours, Monday to Wednesday 12 pm-8 pm, Thursday 11 am-7 pm and Friday 9 am-5 pm but NO WEEKENDS!\n\n Hybrid working, up to 3 days WFH and 2 in office\n\n 28 days plus bank holidays – rising to 30 days with length of service\n\n Buy (5 days) and sell (3 days) holiday\n\n Annual culture day\n\n Health benefits – free flu vaccination/eye tests\n\n Pension scheme; matched + 2% employer contribution\n\n Refer a friend scheme\n\n Recognition scheme\n\n Car scheme available through salary sacrifice\n\n Flexible benefits platform\n\n Life assurance\n\n Free advice and discounts on products and services\n\nDuties & Responsibilities\n\n Contacting new and existing clients to arrange appointments for Financial Consultants\n\n Forming and managing fantastic working partnerships with Financial Consultants, to ensure clients always receive the best advice possible.\n\n Managing and organising Financial Consultant’s diaries\n\n Working to individual and team targets\n\n Processing financial consultants’ documentation ensuring this is sent accurately and to a quality standard\n\n Updating customer database ensuring excellent levels of attention to detail\n\nSkills and experience\n\n Previous experience in a customer service, sales, call centre, retail or any other client-facing customer service role\n\n Driven and ambitious\n\n Ability to negotiating and overcome objections\n\n Self-motivated, results-oriented, and determined to succeed\n\n Works well under pressure and towards targets\n\n Proactive takes ownership and is customer-centric\n\n Attention to detail and accuracy\n\n Ability to build and maintain relationships\n\nPlease Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process