Graduate Professional Services Consultant
1 day ago
Liverpool
"Looking to launch your career in and Around Liverpool .?" "Requirement: Candidates must demonstrate eligibility to live and work in the UK for the next 5 years, without any restrictions". About the Role: As a Graduate Professional Services Consultant, you will work for a software company. This role is a blend of technical expertise, client-facing communication, and project management. It's a great opportunity to gain experience in a fast-paced software environment and contribute directly to both customer success and product development. Key Responsibilities • Conducting demonstrations and consulting sessions and documenting them with meeting minutes., • Documenting customer business requirements and mapping them functionality., • Utilizing industry knowledge to advise customers on best practice implementation approaches., • Planning, managing, and communicating project progress to achieve milestones and maintain momentum., • Managing customer expectations regarding project scope, timeline, responsibilities, and risk management., • Configuring the application to meet customer requirements., • Providing follow-up consulting and assistance to customers., • Assisting the Business Development Director with presales activities like product demonstrations and gap analysis., • Creating detailed and accurate specification documentation for clients when system customization is needed., • Assisting the Project Manager with project documentation, managing the delivery plan, and handling risks, issues, and budgets. Candidate Requirements • A minimum 2:1 degree in Business, Computer Science, Maths, or Facilities Management., • Strong proficiency in Microsoft Office products, particularly in collating and manipulating data in Excel., • Familiarity with Software as a Service (SaaS)., • Familiarity with project management and common software implementation methodologies., • Excellent communication, organization, and collaboration skills., • Ability to absorb new product knowledge and multitask across multiple projects., • Attention to detail and meticulous organization., • A proactive, self-starting attitude., • Strong relationship-building skills and adaptability., • A collaborative team player.