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£25,000 - £26,000 | Lichfield Office (Hybrid after probation) | 25 Days Holiday + Bank Holidays Why Join? • Hybrid Flexibility Available (after probation), • 25 Days Holiday + Bank Holidays + 1 extra day each year after 2 years (up to 30 days), • Excellent Working Culture & Career Progression, • Structured 8-week onboarding programme Key Skills, Competencies & Attributes • Previous experience in a customer-facing role, ideally in a software support environment., • Excellent organisational skills, with the ability to meet deadlines and maintain attention to detail., • An ability to take ownership of your workload and use initiative when problem solving., • Strong Microsoft Office skills (Word, Excel, PowerPoint)., • Excellent research diagnostic and troubleshooting skills, able to identify solutions to resolve issues effectively., • Resilience and adaptability in a fast-paced, evolving business environment., • A technical-related degree and/or ITIL experience would be advantageous., • Permanent Right to Work in the UK – no visa sponsorship available Key Responsibilities • Building strong relationships with your dedicated portfolio of customers., • Delivering high-quality technical support, advice and guidance to clients., • Handling assigned technical support tickets through email, telephone and web portal, to ensure prompt and effective resolution., • Providing clear and timely updates to customers on ticket progress., • Supporting product releases and enhancements while advising on new functionality., • Logging all communications and support activity accurately within the internal CRM system., • Due to the nature of our roles, candidates must have a permanent Right to Work in the UK, residing within a commutable distance to our client’s office. Please note our client cannot offer visa sponsorship for overseas candidates. If you have the relevant skills, please apply today. Alternatively, for the full advert and more information, please visit our website (wearemarmion). For more on Marmion, check out our 5* reviews on Trustpilot & Google. Thank you for your interest. We carefully review every CV and will contact shortlisted applicants by phone or email. If you don’t hear from us within 5 working days, unfortunately your application hasn’t been successful on this occasion.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.25 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience., • Maximum of 6 penalty points. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS). Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 working 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rate: Monday to Saturday (Basic Rate): £12.72 Evening Premium (from 6pm): £1.12 Sunday Day Premium: £1.27 Sunday Evening Premium: £2.50 Overtime rate Monday to Saturday (Day Shift): £15.90 Overtime rate Monday to Saturday (Evening Shift): £17.30 We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

We are looking for a highly organised and proactive Property Administrator to support the day-to-day running of our property management agency in Lichfield. Previous experience in a residential lettings, property administration, or customer-facing property role. Alongside our EAM expertise, Pole Sta

Heating & Plumbing Engineer Location:Lichfield Salary: £48,000 + overtime Job Type: Full-time / Permanent Overview We are seeking a reliable and competent Heating & Plumbing Engineer to join a growing and well-established business. This role is primarily focused on domestic heating and plumbing work, delivering high-quality service, maintenance, fault-finding, and installation works. While commercial experience is beneficial, it is not essential — strong domestic expertise is the priority. Key Responsibilities Servicing, diagnosing, and repairing domestic heating systems Installation and replacement of boilers and associated pipework Fault-finding and reactive maintenance General domestic plumbing repairs and installations Working on radiators, valves, cylinders, and heating controls Ensuring all works comply with current Gas Safe and safety regulations Completing job sheets and documentation accurately Providing professional and courteous customer service Essential Requirements Proven experience in domestic heating and plumbing Relevant industry qualifications / Gas Safe registration (if applicable) Strong fault-finding and diagnostic ability Full UK driving licence Ability to work independently and manage workload effectively Good communication and customer-facing skills Strong understanding of safety and compliance standards Desirable (Nice to Have, Not Essential) Commercial heating / plant room experience Experience working in commercial premises or larger systems Additional certifications (unvented, LPG, etc.) What’s on Offer Stable, long-term employment Supportive working environment Varied and interesting workload Competitive salary / package Van, fuel card, pension, overtime, etc

Driversrequired: HGV Class 1 Driver LOCATION: Lichfield Work Pattern: Monday Friday start times vary between 12:00 16:00 Apply Now ? Join our team and start earning top rates in Lichfield in ourclientsdistribution centre. If you are a CLASS 1 HGV DRIVER APPLYNOW RATES : PAYE withaccruedholidays Days :£16.68 Per hour Afternoons: £16.68 perhourPLUS a shift allowance of £6.69 PAID PER SHIFT Saturdays: £18.04 per hour Sundays £20.07 per hour Overtime payable after 10.35 hours daily - £20.80 per hour Estimated weekly pay based on 50hours £867 Expected annual earnings£45,084** HG Recruitment are recruiting CLASS 1 HGV DRIVERS in partnership with SCREWFIX. Professional Class 1 driversare required to APPLY NOW for their site in Lichfield DUTIES: Adhering to safe working practices to always ensure the safety of yourself and others. Securing the load of the trailer to ensure products are safely secured to minimise chances of damage. Always provide excellent customer service and to take ownership of customer issues on delivery. HGVClass1drivers must carry out multi-drop deliveriesto storeswithin the delivery window in a safe manner. Flexibility is key as you willbe requiredto help other Screwfix sites with store deliveries and trunking where necessary using Cages, trollies and stillages Taking collections of empty cages/trollies back to depot Be aware of any vehicle defects and bring to the attention of Transport Office as necessary Possess excellent customer facing awareness skills Be a good timekeeper and be able to work unsupervised Possess an Enthusiastic and reliable attitude towards delivering first class customer service Must havegood communicationskills and a flexible can-do attitude to work Start times are between 12:00 16:00 only If you are aProfessional CLASS 1 HGV DRIVER in the Lichfield area , click APPLY NOW Requirements: HGV Class 1 Cat C+E licence minimum2 years Digi Tacho & CPC cards Maximum 6 points for minor endorsements Knowledge of driver regulations (WTD & Drivers Hours) Good national geographical awareness Possess excellent customer facing awareness skills Good timekeeper and able to work unsupervised Enthusiastic and reliable with a commitment to delivering first class customer service Must havegood communicationskills and a flexible can-do attitude to work Benefits Minimum 8 hours guaranteed per shiftwith a plannedaverage 10 hours shift Flexible shifts times to suit availabilitywith consistent regular ongoing work and job security Pension scheme Attractive rewards and premiums associated with weekend working Supportive, customer-focused team Fixed Rotas availablewith paid breaks Supportive Free onsite training, Driver trainers support,incupskilling, CPC, And ongoing periodic training Mentor and Mental health first aider available. Driver portal - clearly displaying assignment briefs, payslips, holiday accrual, historical pay and working time data.Driverapps, communicate with the team and always be heard. Manned 24/7 availability About HG Recruitment Decades of experience in the supply chain, HG has a strong well-established reputation. Offeringgreat jobopportunities within transport &logistics. With a Nationwide footprint, our manned service is available 24/7, trusted to always match you with the right job. Click APPLY NOW & join our winning team. HG are proud to be an equal opportunities employer and will never charge a fee for our work finding solutions. Members of disability confident, should you require specialistassistanceto support you in the application process our team of supportive operatives will always be on hand to support you one to one. We have a zero-tolerance policy towards sexual harassment, as defined by the Equality Act 2010, and we take proactive steps to prevent it. HG Recruitment are proud to be champions against modern slavery and belong to Stronger Together. TPBN1_UKTJ

Minimum 1 year of experience in a customer-facing or technical support role. This role offers a unique opportunity to combine advanced embedded multimedia engineering with direct customer collaboration, enabling real-world automotive products from early design stages through commercialization. If yo

This role involves working closely with customers to develop high-impact software solutions rapidly.

Successful candidates should have a positive, customer-first approach and be flexible with work hours, including weekends and evenings.

A global digital infrastructure company is seeking a Customer Operations Technician to enhance customer satisfaction and support critical infrastructure operations. This role involves leading customer projects, providing on-site support, and managing equipment installations. Ideal candidates will ha

A customer service-focused automotive firm in the United Kingdom seeks an experienced Customer Sales Advisor. Your automotive industry background is essential for guiding customers with technical advice and ensuring they get the right solutions.

The role includes directing traffic, recording weights, and maintaining customer relationships.

Establish and execute a clear, effective communication loop for customer feedback and critical issues ("hot spots"), tracking internal resolution and providing proactive, packaged updates to the customer regarding progress, timelines, and resolution. Proactively represents the customer internally, p

This position involves engaging with customers, managing deliveries, and maintaining store standards.

A security service provider in Greater London seeks motivated individuals to join their team in various security roles.The ideal candidate should exhibit friendliness and professionalism, along with a valid SIA Guarding or Door Supervision license.Responsibilities include ensuring safety, managing i

Senior Technical Manager - Fresh Produce (Customer-Facing). Are you a proven technical leader in fresh produce or chilled food manufacturing, ready to take ownership of a major UK site (£2m+ upgrade) supplying top UK and EU retailers? This is a rare opportunity to step into a high-profile, customer

This customer-facing role involves designing and implementing Azure infrastructure solutions while collaborating with Sales to identify growth opportunities.

Ideal candidates should have experience in customer-facing roles and strong attention to detail. A well-established financial services company in the UK is seeking a Credit Control Associate to manage customer accounts within a collaborative team.

Candidates should possess experience in customer-facing technical roles, a Bachelor's degree, and fluency in both English and German.

A leading cybersecurity firm in the United Kingdom is seeking a Forward Deployed Engineer to enhance customer success through software deployment and technical integration. With a focus on customer engagement, you will be instrumental in technical success and renewal support.

This role involves technical demos, customer onboarding, and acting as a bridge between clients and engineering teams.

This role involves enhancing customer experience by being a friendly presence and maintaining product security. Ideal candidates will possess customer service experience and strong communication skills.

Walk factory floor to drive Technical standards & compliance to third party and Customer requirements. Ensure customer complaints are logged and trended, co-ordinate investigations. Manage the Quality improvement plan for business which should be aligned to the strategic aims of the customers.

In this role, you will prepare fresh food and provide exceptional customer service, where your kindness and dedication will make a positive impact.

This role requires experience in AI/ML workflows and a customer-facing background. A legal AI software company is seeking a Senior Python Software Engineer to work closely with enterprise customers on bespoke solutions.

This role offers flexible scheduling, allowing you to work practically anytime, and involves customer interaction and food preparation.

A leading fresh produce company in the UK is seeking a Customer Technologist to drive customer-focused technical projects.

This role involves building engaging dashboards, translating customer needs into visuals, and collaborating with various teams to ensure clarity and accuracy of insights.

A leading grocery retailer in the United Kingdom is looking for Home Delivery Drivers who are dedicated to excellent customer service. You will be responsible for safely loading the van, adhering to driving practices, and ensuring customer satisfaction with deliveries.

A fast-growing AI software startup in Greater London is seeking a Junior Customer Support Engineer to serve as a bridge between customers and the development team. React based on direct customer feedback, manage support queries, and enhance the onboarding process. This position offers the chance to

Candidates should have a valid driving licence, good local knowledge, and strong customer focus.

An innovative AI laboratory based in Greater London is seeking a Customer-Facing Technical Expert to enhance client experience. Strong communication skills and a background in engineering are essential, along with a proactive mindset and the ability to manage customer relationships effectively. The

A popular food retailer in Greater London is seeking a Team Member to prepare freshly made food and provide excellent customer service.

A popular bakery chain in Greater London is looking for enthusiastic Team Members who excel in customer interaction and teamwork.

An innovative tech company in Greater London is seeking a Forward Deployed Engineer to support customer deployments and enhance their software testing platform. This role combines engineering and customer interaction, requiring strong programming skills and effective communication.

Experience in a customer‑facing engineering / forward‑deployed environment. Senior Python Software Engineer (Customer Facing, FDE, Python AI Agent/LLM). They are hiring 2 x customer‑facing, hands‑on Python Engineer / Data Scientists to join their brand new Forward Deployed team in London.

A leading data and AI company is seeking a Forward Deployed Engineer to work closely with strategic customers and deliver custom fullstack solutions. This hands-on position combines technical expertise with customer engagement.

This role requires 6-10 years of customer-facing experience in commercial contracting, preferably within the energy sector.

A leading data center solutions provider is seeking a Manager of Solutions Engineering in Greater London.This role involves leading a team, overseeing technical solution development, and collaborating across departments to enhance delivery success.The ideal candidate has 5-8 years of experience in s

A leading biotechnology company in the UK seeks a Forward Deployed AI Engineer to act as the bridge between advanced generative models and pharmaceutical partners.Candidates should have a degree in CS or ML, experience in deploying AI systems, and strong cloud infrastructure knowledge.This role invo

Flexible remote working with travel to customer sites as required. Remote, travel to customers when required. Collaborate with driven peers in a remote-first environment with flexibility to travel to customer sites.

A leading convenience retailer is seeking an HGV Driver to deliver products to stores while providing excellent customer service.

A prominent educational institution is seeking a dynamic Commercial Assistant to provide administrative and customer service support during its summer programme. The ideal candidate will possess excellent communication skills, a strong background in customer service, and the ability to multitask eff

Commercial Finance Manager - Customer facing. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world. Our customers are at the heart of everything we do.

Customer-facing, this role sees you harnessing your legal expertise to level with our client’s eye-to-eye,understandingtheir needs,diagnosingareas forimprovement, andcollaborating with Luminance’s commercial operations and administrative functions to continue enhancing the Lumi-client experience

In this role, you'll be responsible for delivering and collecting equipment, ensuring vehicle safety, and representing the company positively to customers.

The role entails managing customer inquiries and administration activities, ensuring an excellent customer experience while meeting sales expectations.