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Proven experience managing teams in customer-facing roles, ideally in bingo, leisure, hospitality, or retail. Experience in gaming environments and a strong understanding of customer service KPIs. Ability to work flexibly across varied hours (between 8am–1am) to meet customer needs.

We have one simple promise – to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better. The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region. We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 – making it one of the top universities in the country recognised for its outstanding student experience and student outcomes. Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills. About the College/Department Our Campus Life and Student Living department is responsible for essential services that significantly impact the student experience. Campus Life is all about the various services that enhance the overall student experience, including sports, recreational facilities and community engagement. Whereas our Student Living teams ensure the safety, comfort and compliance of the University's residential estates. Whichever team you become a part of; student experience is our focus! Our security team are key to the University's success. Generally being the first interaction our customers and visitors will have with us, the service they receive will shape their experience. About the Role The full-time working hours for this role are 42 hours per week working on a rotational shift pattern of 4 on, 4 off. The shifts will be 12 hours, and a combination of Early (05:00 til 17:00) and Late (14:00 til 02:00) shifts. The salary advertised is inclusive of a 10% shift allowance. This role is a term time only position, for 37 weeks of the year which will be further discussed at interview. You will be responsible for providing a welcoming, safe and secure environment, whilst encouraging all site users to promote a secure environment through their own conduct. You will also be responsible for providing advice, guidance, and support on all security related matters, across multiple sites, ensuring continued excellence in performance, profile and service at all times. Your role will be key to ensuring excellent security services delivery and pivotal in leading our security services delivery. About You To be successful in this role, you will need a full, clean UK driving licence to support operational flexibility. You will have demonstrable experience in team-oriented environments, where collaboration and effective communication were key to achieving shared goals. You will have worked in a fast-paced security setting, with hands-on experience or a busy customer facing role. Your background will include delivering front line security or customer service experience. Ideally, you will have planned and delivered proactive patrol strategies, aligned to specific risk profiles, and adapted them as needed based on dynamic security demands. Furthermore, you will be proficient in compiling comprehensive reports, as well as conducting initial investigations into security breaches or incidents of crime. Your analytical skills, attention to detail, and ability to remain calm under pressure will be essential in contributing to the safety and integrity of the organisation. Benefits • Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata), • Local Government Pension Scheme, • Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme, • Access to a variety of staff discounts at high street retailers, • Discounted onsite gym, • Cycle to Work scheme, • A flexible working environment, • A commitment to personal and professional development Key Contact For further information and informal enquiries regarding the role, please contact Amer Shams, Head of Security via a.shamsderby.ac.uk; or the security team via For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via Important Information This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974 and is therefore subject to an enhanced Disclosure and Barring Service (DBS) check. Any information you provide will be treated in confidence and only used when considering your suitability for the post. To enable us to process your DBS check please ensure you are able to supply the documentation listed on the DBS website at interview stage. The University is unable to sponsor the employment of international workers under the Skilled Worker route for this role; however, applications are welcome from candidates who are able to demonstrate an alternative right to work in the UK. Please visit our website for more information. The University of Derby is committed to safeguarding and promoting the welfare of all our staff, students and children. At the University of Derby, safeguarding is everybody's concern. Please find our Safeguarding pages including our Safeguarding Policy here.

We are seeking sales individuals with previous field sales experience working in a B2B Sales environment to join our Field Sales Team as a Field Sales Representative. If you have previously worked in a B2B role within a Field Sales position or have the right customer facing transferrable skill sets

Internal Sales Executive - Electrical Wholesale Electrical Wholesale Sales Advisor / Internal Sales Executive. A Wakefield based electrical wholesaler have an opportunity for an Internal Sales Executive / Telesales Executive to join the team in both an office-based position and a customer facing trade counter role. The Electrical Wholesale Sales Advisor / Internal Sales Executive will either make ou...

Technical Bid Manager Gas & Water Derbyshire £45,000 to £60,000 DOE + Holidays + Bank Holidays + Pension + Company Benefits + Training & Development Opportunities + Progression Opportunities TECHNICAL BID MANAGER OR TECHNICAL ESTIMATOR WITH EXPERIENCE WITHIN THE WATER AND OR GAS INDUSTRY REQUIRED This is a great opportunity to join a well established business who have a fantastic reputation in their industry. They are well renowned and well respected in their sector. They offer a varied role with outlined progression opportunities. The role would suit candidates with experience preparing and conducting pre-qualification questions (PQQs) , tenders and framework bids for gas, water or related industries. Applicants will ideally have hands on experience in the gas/water sector as well as a qualification in engineering or construction. You must be able to demonstrate a successful track record in successful tender submissions and winning contracts in framework or project environments. The role will involve leading the end to end management of bids, tenders and framework submissions within the gas and water sectors. It will be your responsibility to ensure that the company is technically compliant as well as commercially competitive. You will oversee governance and delivery of key client programmes and ensure smooth transition from initial bid through to execution of project. The role will be suited to individuals who enjoy a position within a high level of responsibility and autonomy. The company offer a supportive environment where you are have the opportunity to progress technically within your role and into more senior positions internally. Technical Bid Manager *Experience preparing and conductingPQQs, tenders and frameworks *Will ideally transfer with previous experience in the water and or gas industry *Must have end to end project management experience *Strong awareness of SHEQ *Previous experience in a customer facing/liaison role *A recognised qualification within the engineering or construction industry is advantageous TPBN1_UKTJ

Our eight customer facing teams cover the full customer journey from acquisition, onboarding, responding, shortlisting, and hiring for tradespeople and homeowners. Multi‑year experience in product management for customer‑facing products. Director, Product - Customer facing team.