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Are you a Technical or Scientific Service Engineer looking to concentrate your work within Manchester? Are you looking to do local site-based customer-facing work, while keeping an element of variety? Due to our rapid expansion, an opportunity has arisen for a Technical Service Engineer / Scientific Support Engineer, to manage our state-of-the-art robotics solutions within the pharmaceutical and biotechnology markets.\n\nBASIC SALARY: £52,000 - £56,000\n\nBENEFITS: \n· Monthly £150 On-Call Allowance + £120 for additional call out \n· Company Pension Scheme (minimum employee contribution of 4%, Company will pay 5% and match up to 8%)\n· Performance Bonus\n· 25 Days Annual Holiday (Plus Statutory Days)\n· Group Income Protection Scheme\n· Private Health care including Optical & Dental\n· Life Assurance etc.\n\nLOCATION: Manchester\n\nCOMMUTABLE LOCATIONS: Liverpool, Stockport, Wigan, Oldham, Warrington, Knutsford, Altrincham, Wilmslow, Widnes, Rochdale, Bolton, Southport, Birkenhead,\n\nJOB DESCRIPTION: Technical Service Engineer, Technical Support Engineer - Robotics, Automation, Pharmaceutical, Life Sciences, Medical, Biotechnology\n\nYou will be our main Field Service Engineer for the Manchester area, responsible for customers in and adround the Manchester area, with occasional travel outside of this area will also be required from time to time, occasionally spending time away.\n\nWe will train you extensively from Day 1, on our products, systems, IT, procedures, applications, and customers. This is an on-site role, immersing yourself with key customers, their visions, needs and aspirations.\n\nKEY RESPONSIBILITIES: Technical Service Engineer, Technical Support Engineer - Robotics, Automation, Pharmaceutical, Life Sciences, Medical, Biotechnology\n\nAs our Technical Service Engineer, you will:\n· Become the service subject Matter Expert for our customers.\n· Perform remote support and diagnostics.\n· Manage the escalation flow to ensure timely customer follow-up until issue is resolved.\n· Ensure Preventative Maintenance Procedures, intervals, and schedules are correct and complete.\n· Identify / forecast spare parts requirements\n· Utilise D365 Service Reports, RMAs & monthly KPI reports.\n· Handle all service calls timely and professionally.\n· Communicate with customer, R&D, Customer Service, Product Management, Manufacturing and Sales, ensuring superior customer satisfaction.\n· Provide 24/7 remote and on-site service on a rotating model.\n\nPERSON SPECIFICATION: Technical Service Engineer, Technical Support Engineer - Robotics, Automation, Pharmaceutical, Life Sciences, Medical, Biotechnology\n\nYou will have:\n· Technical background (electrical, mechanical, IT), within complex machinery, in an industry such as: Heavy Engineering, Life Sciences, Medical Equipment, Mining, Automation, Robotics, Shipbuilding, Marine, Drilling, Biotechnology (or similar).\n· Either a technical Degree, HNC, HND, or time-served professional experience equivalent.\n· Strong customer-centric / customer-facing pedigree.\n· Creative problem-solving mindset, driven by the motivation to assist customers, sales & service personnel, to overcome obstacles and challenges.\n· Experience of Microsoft 365 or equivalent, Active directory, and SQL databases (we provide relevant training).\n· Experience of IP addressing, Remote Desktop Protocols, & Driver Support.\n· Knowledge of Beckhoff Twin CAT, Elmo Studio, Vision Systems, and Barcode Reading.\n· Capability of working reliably / resiliently.\n\nNB: This job requires exerting up to 50 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.\n\nOUR COMPANY:\n\nWe are the fastest-growing division of a multinational branded R&D manufacturing Group. Our division has over 80 staff, across 12 countries.\n\nFor the past 75 years we have innovatively developed, pioneered, built and created customer-led product solutions within the fields of Life Sciences, Medical Devices, Robotics, and Automation.\n\nWe are culturally diverse, with a cooperative, down-to-earth environment. Not only do we offer a motivating working style, but also modern working conditions backed by a commitment to training and personal advancement.\n\nPROSPECTS:\n\nThis position offers unrivalled training and development. This is an area where we deliver many resources, aiming to keep your skills fresh, and at the leading edge.\n\nIt is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Service Engineer, Technical Support Engineer - Robotics, Automation, Pharmaceutical, Life Sciences, Medical, Biotechnology, Medical Devices, Mining, Heavy Engineering, Scientific Instruments\n\nINTERESTED? Please click apply. You will receive an acknowledgment of your application.\n\nWallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.\n\nPlease Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct.\n\nREF: JK18345, Wallace Hind Selection

Negotiable Hourly Rate | Contract Role | Opportunity For Extension A Technical Manager contract job opportunity has arisen within an advanced materials manufacturer and packaging specialist supplying technical products into pharmaceutical, construction and industrial markets worldwide. This contract role will support technical development, product performance, compliance and innovation across a fast-paced manufacturing environment. Working closely with senior leadership, Production and Operations, the role requires a highly organised and commercially aware technical professional capable of operating at pace, simplifying complex problems and driving projects through to completion. Technical Manager responsibilities include - • Leading technical projects across temperature-controlled packaging and specialist material product ranges. Supporting product development, testing, trials and certification activities. Solving technical product performance and material application challenges. Working closely with production to resolve manufacturing and process issues. Managing technical compliance including UKCA, BBA and wider certification requirements. * Driving innovation, product improvements and new product introduction projects. Technical Manager desirable skills and experience - • Degree qualified within Chemistry, Materials Science, Physics, Engineering or similar scientific discipline. Experience within technical, product development or R&D focused manufacturing environments. Understanding of specialist materials, polymers, membranes or temperature-controlled packaging advantageous. Commercially aware with excellent organisation and problem-solving ability. Comfortable operating within a busy SME-style manufacturing environment. Technical Manager contract details include - • Immediate start available depending on availability. Opportunity to support multiple technical and product development projects. Fast-paced engineering and manufacturing environment with varied responsibilities. Exposure to customer-facing technical, compliance and innovation activities. Potential opportunity for an extended contract period. * Flexible engagement options potentially available. If you're a technically capable and commercially aware engineering or scientific professional seeking a varied leadership role within product development and manufacturing, apply now via the link in this Technical Manager advert. Keywords: R&D Manager, Product Development Manager, Technical Lead, Innovation Manager, Materials Scientist, Polymer, Manufacturing, Product Compliance, Product Development, Technical Engineering, Packaging, Scientific Manufacturing, Continuous Improvement, Technical Support, UKCA, BBA, Materials Engineering, Technical Manager, Specialist Materials, Technical Projects ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

IT Support Engineer An excellent opportunity for an IT Support Engineer with Microsoft 365, service desk, remote technical support, networking and client-facing skills. If you’ve also worked in the following roles, we’d also like to hear from you: IT Technician, Technical Support Engineer, Service Desk Engineer, IT Helpdesk Analyst, 1st / 2nd Line Support Engineer, MSP Support Engineer PLEASE NOTE: You will need to hold a full Driving Licence and have your own Vehicle (Mileage Allowance Paid) SALARY: £25,000 to £27,000 per annum + Benefits LOCATION: Hybrid with regular attendance at the Haslingden and Bury offices. There will also be client visits across Lancashire and Greater Manchester and remote working where possible JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 8:30am – 5:00pm JOB OVERVIEW As the business continues to grow, the company has a fantastic new job opportunity for an IT Support Engineer to join their team. The IT Support Engineer will provide remote technical support and onsite IT support to business clients, resolving service desk tickets, troubleshooting hardware, software, Windows, Microsoft 365 and basic networking issues. This is a varied, remote support and client-facing role involving regular client visits across Lancashire and Greater Manchester, so applicants must hold a full UK driving licence and have access to their own vehicle. Mileage allowance is paid for client visits. The IT Support Engineer will also support client meetings, solution recommendations, quotations and account management activity, with genuine career progression opportunities into senior technical support, account management, solutions consultancy or technical sales. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the IT Support Engineer include: • Remote Technical Support: Provide remote IT support to business clients, resolving technical queries and service requests, • Client Site Visits: Travel to client sites across Lancashire and Greater Manchester to provide onsite IT support, • Service Desk: Assist with tickets, issue resolution, updates and accurate documentation, • Troubleshooting: Resolve hardware, software, Microsoft 365, Windows desktop, printer and networking issues, • Installations and Upgrades: Support deployments, upgrades and new system installations, • Proactive Maintenance: Assist with monitoring, maintenance and improving client IT performance, • Client Meetings: Attend client reviews, site visits and solution discussions when required, • Technical Recommendations: Gather client requirements and assist with proposals, quotations and solution advice, • Client Relationships: Build strong working relationships with clients, suppliers and internal teams, • Internal Processes: Help improve onboarding, documentation standards and internal systems CANDIDATE REQUIREMENTS ESSENTIAL • IT Support Experience: Previous experience in IT support, managed services or technical customer service, • Microsoft 365 Knowledge: Good working knowledge of Microsoft 365 and Windows desktop environments, • Networking Skills: Understanding of basic networking, hardware troubleshooting, printers and general business IT systems, • Customer Service: Strong communication skills with a professional and confident client-facing manner, • Driving Licence: Full UK driving licence is essential due to regular client visits across Lancashire and Greater Manchester, • Own Vehicle: Access to your own vehicle for travelling to client sites, with mileage allowance paid, • Organisation: Ability to manage priorities, workload and service requests effectively, • Hybrid Working: comfortable providing remote technical support, working from office locations and attending client sites DESIRABLE • MSP Background: Experience working within a Managed Service Provider environment, • Client Meetings: Experience attending client meetings or supporting quotations and recommendations, • Cyber Security: Understanding of cyber security best practices and secure IT environments, • Backup Solutions: Knowledge of backup solutions, VoIP systems, firewalls or networking, • Microsoft Licensing: Understanding of Microsoft 365 licensing, • PSA And RMM Systems: Experience using PSA or RMM systems, • Commercial Interest: An interest in client relationships, consultancy or technical sales BENEFITS • Competitive salary based on experience, • Company pension, • Supportive and friendly working environment, • Career progression opportunities, • Exposure to a wide range of technologies and businesses, • Training and development opportunities, • Hybrid working opportunities, • Company laptop and equipment, • Mileage allowance for client visits HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14772 Full-Time, Permanent IT Tech Jobs, Careers and Vacancies. Find a new job and work in Bury, Greater Manchester, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Pipeline-Building AE Role for Advanced Manufacturing Software Our core team collaboration happens heavily in the Eastern Time zone/GMT or BST. Because of this, we are currently only accepting applicants in EST, CST, and MST. About Authentise Authentise builds software for advanced manufacturing and engineering teams. Our core platform, Flows, helps manufacturers manage complex production workflows, especially in additive manufacturing and high-mix environments. We’re also building next-generation AI-powered engineering tools that help teams capture context, automate documentation, and improve decision-making across the digital thread. We’ve been building manufacturing software for 14 years and already have an established commercial foundation across sales, marketing, and leadership. Now we’re looking for someone to help increase pace, build a repeatable pipeline, and grow into a key commercial leader. The Role We're looking for someone who can help us create and scale a repeatable sales motion for advanced manufacturing software. This is a role for a commercially-minded builder: someone who can generate opportunities, navigate complex stakeholder environments, and move deals from initial outreach through close. The strongest candidates will typically come from one of two backgrounds: Option 1: Sales Professional You have experience selling B2B software, technical products, engineering services, or industrial solutions. You've built pipeline through outbound activity, managed opportunities through long buying cycles, and know how to keep momentum in complex deals. Option 2: Commercially-Minded Engineer You started in engineering, manufacturing, or a technical discipline but discovered that you enjoy customer interaction, coordination, business development, and driving projects forward. You've successfully shepherded projects or commercial opportunities across multiple stakeholders and want to move deeper into a customer-facing commercial role. What You'll Do • Build and manage target account lists, • Generate opportunities through outbound outreach, referrals, events, and account-based campaigns, • Conduct discovery conversations with manufacturing and engineering leaders, • Understand customer challenges and connect them to business value, • Coordinate demonstrations, proposals, and commercial discussions, • Manage opportunities through the full sales cycle, • Build relationships with multiple stakeholders across customer organizations, • Maintain CRM discipline and accurate forecasting, • Help refine messaging, positioning, and repeatable sales processes, • Use AI and automation tools to improve prospecting, research, and workflow efficiency What We're Looking For Required • Demonstrated ability to drive opportunities forward and keep complex initiatives moving, • Strong written and verbal communication skills, • Confidence initiating conversations with senior prospects, • Excellent organization and follow-through, • High level of personal ownership and self-motivation, • Comfortable working in a startup environment with ambiguity and rapid iteration Strongly Preferred • Experience carrying a quota or managing commercial opportunities, • Experience selling B2B software, technical solutions, industrial products, or engineering services, • Experience managing long or multi-stakeholder sales cycles, • Familiarity with manufacturing, engineering, industrial technology, or additive manufacturing Helpful but Not Required • Engineering or manufacturing background, • Experience with Salesforce, HubSpot, LinkedIn Sales Navigator, Apollo, Clay, ChatGPT, Zapier, or similar tools, • Experience using AI tools to improve sales productivity Who Will Thrive Here This role is likely a fit if: • You've consistently created your own opportunities rather than relying entirely on inbound leads., • You've successfully guided deals, projects, or customer engagements through multiple stakeholders and competing priorities., • You enjoy building processes rather than inheriting them., • You're energized by outreach, relationship-building, and commercial problem-solving. This role is probably not a fit for someone seeking a purely technical engineering position or a highly structured enterprise sales environment with a large inbound lead flow. Compensation Expected base salary: UK: £35k–£60k or local equivalent in the US Compensation includes: • Base salary, • Milestone bonuses tied to pipeline and proposals, • Commission on closed deals, • Equity/options for the right candidate Because our sales cycles are long, first-year compensation is designed around metrics you can directly influence — not just closed revenue. Location Remote role for candidates based in the UK or US. You should be comfortable working with distributed teams and global manufacturing customers across North America and Europe. How to Apply Send us: • Your CV or LinkedIn profile, • A short note on why this role fits you, • One example of a cold LinkedIn message you’d send to a manufacturing leader, • One example of a sales, outbound, or automation workflow you’ve improved (or would improve) No long cover letter needed.

Interim Commercial Contracts Counsel (AdTech) – 3 Month Contract | Remote (UK) MLA is supporting a fast-growing, global AdTech company looking to bring in an Interim Commercial Contracts Counsel for an initial 3-month engagement, with strong potential for extension. This is a fantastic opportunity to join a highly regarded, remote-first business operating at the forefront of digital advertising and app monetisation. The Role You’ll sit within a lean, commercially focused legal team supporting high-volume contracting across EMEA. The work will centre on reviewing and negotiating customer-facing agreements, with a particular focus on: • Insertion Orders incorporating IAB standard terms, • Redlining and negotiation with advertisers and agency partners across EMEA, • Supporting on data processing agreements (DPAs) and GDPR-related provisions, • Advising on cross-border commercial terms within a fast-paced AdTech environment This is a hands-on role with strong stakeholder exposure, ideal for someone who enjoys practical, business-facing legal work. Candidate profile: • UK-qualified solicitor with ~5 years’ PQE (or equivalent experience), • Strong background in commercial contracts (private practice or in-house), • Solid understanding of GDPR fundamentals (deeper privacy experience a plus), • Exposure to AdTech, digital media, or advertising agreements highly desirable, • Experience working with EMEA counterparties / cross-border matters preferred Logistics • Start: Ideally by end of June, • Duration: ~3 months initially (with scope to extend), • Hours: Full-time (40 hours/week), • Location: Remote-first, with optional 1–2 days/week in a London (Clerkenwell) office, particularly during onboarding Process The team is moving quickly and will be conducting 1–2 interview stages.

Kitchensafe Engineer - London Marlowe Kitchen Fire Suppression is a leading provider of kitchen fire suppression systems. We specialize in the design, installation, and maintenance of systems for various establishments including hotels, restaurants, schools, hospitals, and fast-food outlets. We are currently seeking a skilled Account Manager to join our team. Basic Salary of £28,000 Benefits: Pension, Life Assurance, Travel Allowance, and more. Please see below for our comprehensive remuneration package._ About the Role: As a Kitchensafe Engineer, you will be responsible for installing, maintaining, and servicing Kitchensafe systems for our clients across the UK. Key Responsibilities; • Install and service Kitchensafe systems to the highest standards., • Carry out fault finding, diagnostics, and remedial work on Kitchensafe systems., • Participate in a 1-in-4 call-out rota, ensuring prompt and reliable service., • Liaise professionally with on-site concierge teams and management during works to ensure clear communication and customer satisfaction., • Accurately record all work completed using the PDA system., • Be comfortable with long-distance travel across the UK, with flexibility to stay away from home where required. Who we’re looking for As well as having all the usual attributes of a great Marlowe Kitchen Fire Suppression employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this specific opportunity, we are looking for candidates who offer: • Background knowledge of electrical or mechanical systems is advantageous but not essential., • Demonstrates a high level of attention to detail when carrying out installations and servicing., • Brings passion, energy, drive, and enthusiasm to the role., • Possesses a structured and methodical approach to work., • Strong ability to multi-task and manage workloads effectively to meet strict deadlines., • Excellent customer-facing and interpersonal skills, with the ability to build positive relationships., • Capable of working both independently and collaboratively as part of a team, using initiative when required., • Maintains a calm and professional approach under pressure., • Strong communication skills, with the ability to engage effectively with engineers, management, and customers. How we Attract, Reward & Retain Our Employees At Marlowe Kitchen Fire Suppression we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. • Competitive base salary of £28,000, • Royal London pension scheme to help you plan for the future., • Life assurance at 4x your salary, giving peace of mind for you and your loved ones., • 25 days’ annual leave plus bank holidays, ensuring a healthy work-life balance., • Additional rewards through our referral scheme – earn up to £1,000 per successful referral, with no cap., • Comprehensive mental health and wellbeing support to help you thrive., • Employee recognition programme celebrating great work and achievements., • Free, secure onsite parking for convenience and peace of mind., • Clear career development and progression opportunities to support your long-term growth. A Little More About Marlowe Kitchen Fire Suppression We are a Fire Suppression specialist which gifts our clients a niche and bespoke service with undivided attention & dedication. However, we have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care. Our Business Include: • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com, • Alarm Communications acl.uk.com, • FAFS Fire & Security fafsfireandsecurity.com, • Clymac clymac.co.uk, • Marlowe Smoke Control marlowe-aov.co.uk, • Marlowe Fire & Security marlowefireandsecurity.com Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Winterhalter is seeking experienced service technicians to join our team striving to deliver ‘Best in Class’ service to our valued customers. In particular, we are interested in identifying new technicians living in / able to service the areas in and around Twickenham and Kingston upon Thames, The role is generally independent but is supported by a Regional Operations Manager and an allocation team to schedule daily calls. Operating with the use of Company van (with reasonable private use) including fuel card, laptop, and mobile phone. Core hours are 40 hours per week (door to door), Monday to Friday, plus 12 Saturdays and 4 Sundays per calendar year based on a rota. Our service division is a customer-facing function in a very demanding industry; dealing with some of the leading restaurants in the UK as well as a variety of casual dining chains, hotels, educational establishments, hospitals, government buildings, and offices. Winterhalter’s growth agenda is reliant on the continuous improvement of our service offering to strengthen customer engagement and win new business. This role demands high standards of customer engagement to deliver commercially focused service to support the success of Winterhalter & Classeq brands and our valued customers in line with agreed service levels and targets. Main accountabilities Responsible for installation, service, and repair of commercial warewashing equipment such as under-counter, pass-through, and rack conveyor dishwashers. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, increases profitability, and provides exemplary standards of service and customer support during field visits. Day to day activities: • Manage all on-site installation, diagnosis, repairs, and maintenance, • Diagnose errors and technical problems and determine appropriate solutions, • Produce timely and detailed service reports, • Document processes and follow company standard procedures and protocols, • Collaborate with the technical team and share information across the organisation, • Evaluate customer requirements and make appropriate recommendations, • Taking ownership and responsibility for the delivery of the agreed goals and targets:, • Response times, • First-time fix, • Customer satisfaction, • Stock management, • Productivity, • Effective teamwork Skill & experience required: • As technicians will be working with single and 3 phase equipment - electrical competence is essential, • Excellent written and verbal communication, • Strong analytical and problem-solving skills, • Ability to troubleshoot, test, repair, and service technical equipment, • Excellent organisation and computer skills, • Familiarity with mobile tools and apps, • Proven field service experience, • Direct experience in the warewash and/or catering industry is highly desirable The ideal person to suit this role: • Able to manage time and work under pressure to tight deadlines, • Able to manage the demands of numerous tasks, • Ability to adapt quickly in a rapidly changing environment, • Keen for new experiences, responsibility, and accountability, • Capability to coach customers in the effective use and maintenance of equipment, • Reliable, tolerant and determined, • Self-driven, positive outlook, clear focus and an empathic communicator, able to see things from the other person's point of view, • Willing to undertake further training to fulfill the requirements of the role, • Pays great attention to H&S protocols, • Is diligent in complying with reporting requirements Hours of work & benefits • Core hours: 40 hours per week, Monday to Friday, plus 12 Saturdays and 4 Sundays per calendar year based on a rota, • Competitive salary for core hours + potential overtime, • Company van (with use privately) including fuel card, • Comprehensive training, • 33 days annual leave - including bank holidays (increasing with length of service), • Pension & Life Assurance, • Lifeworks employee assistance plan and discount scheme, • Salary Sacrifice - Electrical Car Scheme, • Staff events Equal Opportunities employer

Our client, a global leader in the zero-carbon transition, offers sustainability solutions to corporations, cities, and governments around the world. They are currently looking for a Procurement Manager to join their team. In this role, you will provide expert consulting services for energy procurement across Europe, including developing RFPs, conducting market analysis, evaluating pricing, offering product recommendations, creating budgets, and managing contracts for renewable energy products. The ideal candidate will speak an Eastern European Language, hold a degree in Mathematics, Economics, or Engineering or have proven experience in energy procurement and be skilled in data analysis, reporting, and detail-oriented work. Confidence in client presentations is also essential. Sounds like you, Apply Today! Key responsibilities: • Deliver energy procurement consulting services, including RFPs, market assessment, risk and strategy development, contract negotiation and management., • Manage renewable energy products, budgets, non-energy charges, and product recommendations., • Oversee energy supply contracts, verify site lists and pricing, support internal teams, and maintain accurate client reporting and databases., • Build and manage relationships within client organizations independently., • Maintain and expand a strong network of energy suppliers and developers across Europe., • Apply a confident, consultative approach to gain trust and influence within client organisations. Skills and experience required: • At least 3 years’ experience in energy procurement (retail buying or selling). utility billing knowledge a plus. Highly Desirable., • Fluent in one or more Eastern European languages. Essential., • Client-facing experience with direct customer or supplier interaction., • Strong project management skills, able to balance client/supplier needs and meet tight deadlines., • Skilled in creating and delivering presentations., • Degree in Economics, Finance, Maths, Business, or Engineering. Ref: 15080 Role: Procurement Manager - (Energy - Utilities) Location: Dartford Kent - Flexible working - Remote / Hybrid options Salary: Competitive/ Negotiable DOE Benefits: Group Life Insurance, Private Medical Cover, Holiday Purchase and Buy Back Scheme, Global career progression prospects!

About 1Password: We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online. As a Solutions Engineer, Enterprise, you will work closely as a trusted partner to our Enterprise teams within Go-to-Market to help improve sales productivity and deal flow by providing technical expertise and be responsible for helping them to achieve their sales targets. You will collaborate with Marketing, Product Management, and Support resources, and interact with key customer technical decision-makers to ensure proposed deals include technical solutions that accurately and specifically address our Enterprise customer’s needs and use cases. This is a remote opportunity within the UK. \n What we're looking for: • Communication (& Language): You have excellent written and spoken communication skills in both English and German, with the ability to engage and develop relationships, sharing information effectively across all professional levels., • 3+ years experience in customer-facing activities in a B2B environment., • 2+ years experience working directly with enterprise customers as a Solutions Engineer. ● Ability to disseminate and popularize technical information for a general audience., • Great presentation and communication skills., • Keen eye for detail and quality., • Excitement when it comes to investigating, testing and exploring solutions for customers., • Exhibits a high degree of independence, leading projects confidently with minimal to no oversight., • Demonstrates exceptional adaptability, expertly managing several high-priority projects at once without compromising on quality., • Thrives both independently and within a dynamic team setting, effortlessly navigating the rapid evolution of products and services., • It’s a bonus if you have personal experience with 1Password or another password manager—while not required, it’ll help you gain confidence quickly in this role., • Familiarity with the acronyms SCIM, AD, CLI, SSO, and of course SaaS., • Experience working with SaaS tools and in the security industry is an asset. What you can expect: • Be the main technical point of contact within 1Password’s Go-To-Market team., • Proactively scope the technical solution required to address Enterprise customer requirements, assess customers’ met and unmet needs, and recommend optimum solutions and support., • Understand our competitors thoroughly for objection handling and talk track development., • Provide technical coaching and professional development to 1Password’s sales team., • Collaborate with Product Management and Support teams on technical solutions proposed throughout the sales process and alert the sales teams to potential risks of deal closure., • Provide technical education to customers and staff when needed., • Prepare proposals and respond to RFIs, RFPs RFQs, and vendor/risk assessments., • Occasional travel may be required for events., • After 1st month = Gaining an understanding of overall how 1Password's Go-to-Market team works, the tools we use, the processes, 1Password as a product and our security model. You will dive deeper into the tools utilized by Solutions Engineers on a daily basis, how we work with other teams and more., • At 3 months = It is expected by 3 months that you will be up & running solo in customer calls, you will have experienced demo feedback training sessions, shadowed calls and had a reverse shadower on ones of your own. The call types will include technical discoveries, technical consultations, 1Password EPM + XAM demo calls and developer tools demos. You will be completing RFPs/RFIs and starting to get active in the Slack channel that Solutions Engineering monitors., • At 6 months = You will be well-versed in customer calls and will be active within the Slack channel that Solutions Engineering monitors, you will be managing at least one tier 2 product launch related project and will be active in creating, updating and verifying cards in our internal knowledge base (Guru) plus creating short recorded demo videos for customers., • Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. \n We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across Canada and the USA. In leadership roles, you can expect to travel once per month on average. What we offer: We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 👟 Wellness spending account 🏝 Generous PTO policy 💖 Company-wide wellness days off scheduled throughout the year 🧠 Wellness Coach membership 🩺 Comprehensive health coverage Growth and future 📈 Employee stock option program for all full-time employees 💸 Retirement matching program 💡 Training budget, 1Password University access, and learning sessions 🔑 Free 1Password account (and friends and family discount!) Flexibility and community 🤝 Paid volunteer days 🌎 Employee-led DEIB programs and ERGs and ECGs 🏠 Fully remote environment 🏆 Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit . A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing with subject "AI accommodation request". For additional information see our _.

Description: VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence. "VAST's data management vision is the future of the market." - Forbes VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud. Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company’s growth and at a pivotal point in computing history. Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert and, as such, you will be involved in daily technical operations and escalations. You will be a part of VAST “Flight Crew” for our customers, working with a small team of other Support Engineers and Success Managers to handle all post-sales activity for the customer. The main responsibilities include responding to customer issues (reactive and proactive), evaluating the problem, using hands-on-keyboard skills to solve for the issue, and escalating to engineering with as much detail as possible when you can’t. You will also be involved in developing and testing and solutions in strategically and tactically significant applications and use cases, including file protocols, machine learning, object storage, and high-performance computing at customer sites and in the lab. You will work directly with customers, and various business functions: consulting pre-sales teams on technical sales activities, supporting Professional Services with onsite field activities and our engineering teams to solve technical problems. The Role • Build trusted customer relationships based on your customer-first mindset, technical excellence and command of VAST product, • Respond to technical support issues quickly, working hands-on-keyboard to solve or escalate the issues while being highly communicative, • Complete daily technical operations as needed for the customers, working technical issues to full resolution and closure., • Perform and support field services for customers: installations, upgrades, break-fix and expansions as needed, • Submit and manage Feature Requests and/or Bugs into product marketing and development teams., • Advocate for the priorities of your assigned accounts and continuously track and follow up on bugs, feature requests and escalations., • Identify opportunities to provide continuous improvement for customers to ensure full adoption and usage of VAST products., • Support and guide VAST data account teams on account technical status and activities., • Manage workload to balance meeting KPIs and VAST SLAs with ensuring customer happiness and satisfaction Requirements: • Overall 5+ years of experience in customer-facing, pre-sale/post-sale positions working with complex storage solutions., • Ability to manage own time and case load with rapidly changing priorities, • Extensive knowledge and experience in the enterprise IT infrastructure, networking and storage space is required, along with a broad understanding of the enterprise software world., • Knowledge and working experience in common Linux system administration tasks and Linux OS in general., • Good understanding of networking, and working experience with network configurations on Linux and network troubleshooting, • Scripting and programming - bash scripting is required; must be familiar with one or more other programming language, • Significant experience required in the areas of file systems and scale-out NAS Implementation, • An advantage to candidates that have In-depth knowledge and hands-on experience with S3 and high-performance computing., • Excellent business written and verbal communication and presentation skills., • An advantage to candidates that have hands-on lab and hardware management experience., • An advantage to candidates that have experience working in a rapidly growing entrepreneurial, dynamic start up., • MS or B.Sc. in CS, CE, EE or related fields., • Ability to travel. To be successful in this role, you will need to travel around 20% of the time., • Rotational weekend shift once every 8-12 weeks and occasional holiday coverage.

The Rank Group is growing rapidly within both our Venues and Digital businesses. If you’re not sure who we are, you may be more familiar with us through our iconic brands; Mecca Bingo and Grosvenor Casino. We have most recently acquired Stride Gaming, which, together with our existing Digital business, forms Rank Interactive. We employ circa 8,000 people globally, with our UK office functions being located in Maidenhead (Head Office), Sheffield (Customer Solutions Hub), London (Digital) and a further office in Gibraltar, which is home to our existing Rank Digital function. We are evolving as a business and are adding some exciting new brands and concepts to our venues and digital offering. By joining an office-based or operational function with us, you’ll instantly be part of a high-performing and inclusive culture, which works closely to support our Customer-facing teams. An exciting opportunity for a Reward Business Partner who will support the Reward team and wider People team through knowledge and understanding of Reward policies and procedures. Key aspects of the role are data analytics and supporting with compensation management in Dayforce (Rank’s HR system). Join our dynamic team as a Reward Business Partner and take on a pivotal role in shaping our people experience across the group! • Responsible for data maintenance, researching, analysing and reporting/presenting findings and information on reward topics and activities., • Collaborate on implementing, and maintaining reward practices, processes, and procedures to drive organisational success., • Provide support for the annual salary and bonus review cycle, leveraging our internal HRIS tools to ensure seamless execution., • Develop and analyse pay data models for annual pay review budgets, serving as the go-to expert for pay review technology., • Manage salary survey submissions and benchmarking processes, ensuring robust analysis of survey and market data., • Champion pay equity, internal alignment, and compliance by performing thorough job evaluations and benchmarking activities., • First level contact for reward team on all systems related issues, maintenance, development and application., • Partner with the People Experience team to ensure smooth invoice approvals and reporting. Also input to reward operational processes where necessary., • Strong analytical skills to interpret and present data with actionable insights., • Advanced Excel expertise, including building formula-driven models and handling complex tasks., • Proven experience in job evaluation, salary benchmarking across multiple countries, and rewards/financial analytics, • Problem-solving mindset with a practical approach to identifying and discussing solutions., • Highly organised, with strong data management habits and attention to detail. #LI-IZ1 #LI-Hybrid Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself Wellbeing@Rank is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you. We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us. Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe. From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered. *Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location. The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

📍London or UK Remote | 💰£110,000 - £125,000 + | ✨ ⭐Our Design team We’re a team of 100+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences. Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future and there’s a huge opportunity to make your mark. The Operations Collective is where we design how help and customer support works at Monzo. We think holistically about the experience of getting support as a customer, and how that connects to the systems, tools, and people behind the scenes. We’re focused on delivering effortless, tech-led support experiences that can scale as Monzo grows. That means understanding customer problems deeply, preventing support needs where possible, solving issues at their source within the product, and designing seamless journeys whether customers self-serve or speak to a customer support agent. AI and automation play a central role, empowering customers to resolve simpler issues independently, and equipping our operations teams with intelligent tools to handle more complex cases with confidence and speed. We design across the full ecosystem: customer journeys, internal platforms, routing, and the foundations that enable us to scale safely. There’s a real opportunity to shape how help works across Monzo, end to end. 🔑You’ll play a key role by... • Embedding the long-term design vision for support experiences at Monzo, shaping how customer-facing journeys, internal systems, and human service connect into one coherent ecosystem., • Leading large, end-to-end design initiatives across ambiguous problem spaces, spanning AI-enabled help experiences, internal tooling, and operational workflows., • Designing with a service mindset, understanding what happens beyond the interface and shaping the real-world impact of your design decisions., • Designing across touchpoints; from the app, to the phone, to human support., • Navigating tradeoffs and guiding strategic decisions in an opinionated way., • Coaching the other Ops Collective designers by helping them to embed the vision in their work, running design crits and supporting them to shape their work., • Continuing to raise the bar for design craft and product excellence at Monzo, ensuring your work is a benchmark for quality and innovation across the organisation and our industry., • Partnering with cross-functional leaders to define and execute product strategies that translate into actionable plans you help build and ship., • Proactively addressing systemic challenges, reducing complexity, and creating better conditions for teams to deliver impactful work., • Acting as a visible ambassador for Design, sharing your work and its impact across the company to maintain Design’s place at the heart of Monzo., • Mentoring and levelling up designers across the discipline, fostering a culture of growth, collaboration, and belonging. 🤩 We’d love to hear from you if… • You’re an expert in your craft, with deep expertise in a specific design discipline and strong foundational skills across all areas of product design., • You’re comfortable designing for AI and automation-enabled environments, and excited by the opportunities AI creates to rethink how services operate., • You have experience working on complex service ecosystems, where digital products connect to real-world operations, people, or logistics., • You’re passionate about improving how humans and technology work together, creating experiences that feel seamless to customers and empowering to the teams delivering support., • You have a proven track record of delivering high-impact design work that drives customer outcomes, influences company metrics, and achieves commercial goals., • You’ll have excellent visual, UI and interaction skills, and the ability to think through complex interaction design., • You thrive in ambiguity, leading teams to deliver in complex, fast-changing environments while maintaining a high bar for quality., • You’re a strategic thinker who can shape product direction across multiple areas and translate organisational goals into clear, actionable plans., • You’re a natural collaborator, skilled at working cross-functionally to improve ways of working and deliver greater value for customers and the business., • You’re passionate about growing and shaping the Design team, whether through hiring, onboarding, or creating resources that scale your impact across the organisation., • You’re pragmatic and proactive, always looking for ways to improve Design’s impact at Monzo while balancing the need to “get the job done”. 🙌What’s in it for you 💰£110,000 - £125,000 ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! 🌈 The application journey has 3 key steps • 30-minute call with our Recruiter, Tom, • 1-hour craft interview where you’ll present a single case study to 2 members of our Design team., • 2 x 45-minute interviews covering Leadership & Values and Strategy & Impact. This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TR1 #LI-Remote

Our client, a global energy consultancy, is looking for an experienced Account Manager to join their team. As the Account Manager, you will manage client relationships and service delivery for a portfolio of I&C clients, while also driving upsells, account renewals, and client retention. If you have 4+ years of experience in account management within an energy consultancy or TPI, a great understanding of flexible procurement contracts and a passion for delivering exceptional client service - apply today!! Key responsibilities: • Offering full-service support to high profile, Industrial & Commercial clients, • Acting as the key point of contact, delivering tailored solutions for energy and sustainability needs, • Attending regular client meetings with a focus on upselling services and driving retention, • Ensuring smooth, efficient and on-time service delivery, • Handling and processing contract renewals, • Identifying and presenting value-added opportunities to enhance client outcomes, • Reviewing and refining energy and sustainability strategies for the upcoming year, • Advising clients on energy usage options and sustainability initiatives, • Leading the development and execution of energy procurement strategies, • Coordinating international service projects and ensuring consistent delivery across regions Skills and experience required: • 4+ years account management experience ideally for an energy consultancy/ TPI, • Experience in account management of I&C clients, • Strong client-facing experience with a passion for delivering exceptional service, • Experience of risk managed flexible procurement, non-commodity charges, bureau services etc, • Demonstrated success in upselling, client retention, and contract renewals, • Commercially minded with a strong business-oriented approach, • Excellent communication, interpersonal, and customer relationship skills, • Analytical thinker who enjoys working with data to uncover trends and insights, • Capable of evaluating sustainability and efficiency ROI business cases with accuracy, • Must hold a full, clean UK driving licence Ref: 15050 Role: Account Manager (B2B energy) Location: Homebased (with travel in the Redhill office and client visits) Salary: Competitive + bonus

In this role you will work closely within product to build the core digital infrastructure for a next-generation energy company. You will use your experience to engineer backend infrastructure that is second-to-none. You'll be working across the back-end: • Constructing a real-time digital twin of our renewable generation and customer demand, • Developing messaging interfaces with our third-party providers, • Building high-volume pipelines for processing customer energy consumption, • Build the backend of a world class energy app For this role, you should be able to think on your feet and adapt to new business needs as well as take ownership of projects and drive change. As an early member of the Fuse Energy team you will help bring clean, cheap electricity to households around the world. • Demonstrable excellence as a Software Engineer, • Ideally 2+ years experience, • Proven ability to define and build complex systems, • Hands-on experience shipping highly-available production systems, • Clear communication Bonus • Experience with infrastructure as code (e.g. AWS CDK), • Experience in the Energy sector, • Experience shipping consumer-facing products, • Competitive salary and a stock options sign-on bonus, • Biannual bonus scheme, • Fully expensed tech to match your needs!, • Paid annual leave, • Breakfast and dinner for office based employees

_ is a self storage software platform at the forefront of a technology-led revolution in the industry. We empower self storage operators to seamlessly manage their businesses, automate processes, and drive revenue growth. In just over 4 years, we’ve helped hundreds of operators around the world process tens of millions in automated payments. Known as innovators in our space, we’re a fast-growing team focused on making self storage better for everyone. To support that growth, we’re hiring a Customer Success Manager focused on EU markets. You’ll help onboard and support operators across your markets, acting as a trusted guide to help them succeed with Stora. We’re expanding across Europe, and success in new markets depends on great customer experiences. You’ll play a key role in onboarding and supporting operators outside the UK, helping them get set up, stay on track, and grow with us. Onboard new customers across EU markets, guiding them through setup and training Support customers via email, chat, video and in person—especially where language or local context matters Build long-term relationships by proactively engaging with your assigned accounts Monitor account health, usage, and risks Help operators get more value from Stora, surfacing opportunities and promoting key features Use tools like HubSpot, Notion, and Stripe to track progress and inform decisions Partner with Product, Sales, and Support to improve customer experience and drive roadmap priorities We’re looking for someone who combines strong relationship-building skills with the structure, judgement, and commercial awareness needed to manage customer onboarding and success in a fast-growing SaaS business. This role is best suited to someone who is confident working with customers, comfortable with software, and able to build trust across different markets, languages, and ways of working. You’ll likely be a strong fit if you have: Fluent English, and it is essential that you have professional fluency in at least two of the following languages: French, Spanish, or German Experience in Customer Success, Account Management, Onboarding, Implementation, Support, or a similar customer-facing SaaS role Strong communication skills, with the ability to explain software clearly and confidently to a range of customers A structured, organised approach and the ability to manage multiple customers, priorities, and follow-ups at once Good commercial instinct, with the ability to spot risks, identify opportunities, and help customers get real value from the platform Confidence working cross-functionally with teams such as Product, Sales, and Support Comfort using systems and tools to stay organised, track progress, and make sound decisions We’d be especially interested in candidates who have experience with: B2B SaaS or technology businesses Customer onboarding, account management, or long-term relationship ownership Working with European or multi-market customers Delivering customer conversations across multiple channels, including email, video, and phone Supporting customers in a consultative way, not just reactively answering tickets This role may not be the right fit if you are looking for: A purely reactive support role with little ownership A role with very close day-to-day direction on every task An entry-level position without prior customer-facing experience in a professional environment We’re open to candidates based in: Belfast on a hybrid basis Remote within the UK Spain, France, or Germany For candidates based outside Belfast, this will be a remote role with occasional travel for team meetups, collaboration sessions, or customer-related activity where required. Candidates should be able to work with good overlap across our core business hours and must have the right to work in their location. We are not currently intending to offer visa sponsorship for this role. Competitive salary Share options 35 days holiday Private health insurance (for you + family) Company Pension plan Remote with optional office access Apple hardware We’re reviewing applications as they come in and will be in touch quickly if it looks like a match. Stora is proud to be an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with dignity and respect, and where individual differences are valued. We welcome applications from all suitably qualified candidates regardless of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religious belief or political opinion, or sexual orientation. All recruitment and employment decisions are made on the basis of merit, competence, and business need. We actively promote equality of opportunity and fair participation in line with our responsibilities under Northern Ireland equality legislation. If you require any reasonable adjustments during the recruitment process, please let us know.

• Customer Success, • Remote working, • Hourly paid - PAYE contract up to £13.60 per hour, • 12 months, • ASAP start Are you passionate about customer service and success within the recruitment tech market? We may have a contract for you! Certain Advantage working with a technology partner within the recruitment group and looking for a contractor to work for a year as a Customer Success professional. This is a remote based role in the UK, or potentially Ireland for a years contract and would suit a previous candidate within the customer success/sales/marketing and recruitment knowledge. The Customer Success professional is a customer-facing professional who will engage, retain and drive our customers' understanding of the product offerings, with a focus on the growing Employer Branding and Online Recruiting space. The role is key to driving retention in their book of business. The ideal candidate will be passionate about the mission and the customers they partner with, providing unique solutions and an outstanding customer experience. We are seeking • Some experience within an accounts, customer success, sales and consulting background., • Experience in Digital and Branding advertising campaigns and online recruiting would be helpful., • Basic understanding of the recruitment landscape, • CRM knowledge, ideally Salesforce and nice to have would be Customer Success Analysis tools like Gainsight., • Passion for online advertising, media, marketing and employer branding., • Consistent track record of successfully achieving customer retention goals is a plus Please apply using the link with your updated CV if interested.

Winterhalter is seeking experienced service technicians to join our team striving to deliver ‘Best in Class’ service to our valued customers. In particular, we are interested in identifying new technicians living in / able to service the North London and Essex region. The role is generally independent but is supported by a Regional Operations Manager and an allocation team to schedule daily calls. Operating with the use of Company van (with reasonable private use) including fuel card, laptop, and mobile phone. Core hours are 40 hours per week (door to door), Monday to Friday, plus 12 Saturdays and 4 Sundays per calendar year based on a rota. Our service division is a customer-facing function in a very demanding industry; dealing with some of the leading restaurants in the UK as well as a variety of casual dining chains, hotels, educational establishments, hospitals, government buildings, and offices. Winterhalter’s growth agenda is reliant on the continuous improvement of our service offering to strengthen customer engagement and win new business. This role demands high standards of customer engagement to deliver commercially focused service to support the success of Winterhalter & Classeq brands and our valued customers in line with agreed service levels and targets. Main accountabilities Responsible for installation, service, and repair of commercial warewashing equipment such as under-counter, pass-through, and rack conveyor dishwashers. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, increases profitability, and provides exemplary standards of service and customer support during field visits. Day to day activities: • Manage all on-site installation, diagnosis, repairs, and maintenance, • Diagnose errors and technical problems and determine appropriate solutions, • Produce timely and detailed service reports, • Document processes and follow company standard procedures and protocols, • Collaborate with the technical team and share information across the organisation, • Evaluate customer requirements and make appropriate recommendations, • Taking ownership and responsibility for the delivery of the agreed goals and targets:, • Response times, • First-time fix, • Customer satisfaction, • Stock management, • Productivity, • Effective teamwork Skill & experience required: • As technicians will be working with single and 3 phase equipment - electrical competence is essential, • Excellent written and verbal communication, • Strong analytical and problem-solving skills, • Ability to troubleshoot, test, repair, and service technical equipment, • Excellent organisation and computer skills, • Familiarity with mobile tools and apps, • Proven field service experience, • Direct experience in the warewash and/or catering industry is highly desirable The ideal person to suit this role: • Able to manage time and work under pressure to tight deadlines, • Able to manage the demands of numerous tasks, • Ability to adapt quickly in a rapidly changing environment, • Keen for new experiences, responsibility, and accountability, • Capability to coach customers in the effective use and maintenance of equipment, • Reliable, tolerant and determined, • Self-driven, positive outlook, clear focus and an empathic communicator, able to see things from the other person's point of view, • Willing to undertake further training to fulfill the requirements of the role, • Pays great attention to H&S protocols, • Is diligent in complying with reporting requirements Hours of work & benefits • Core hours: 40 hours per week, Monday to Friday, plus 12 Saturdays and 4 Sundays per calendar year based on a rota, • Competitive salary for core hours + potential overtime, • Company van (with use privately) including fuel card, • Comprehensive training, • 33 days annual leave - including bank holidays (increasing with length of service), • Pension & Life Assurance, • Lifeworks employee assistance plan and discount scheme, • Salary Sacrifice - Electrical Car Scheme, • Staff events Equal Opportunities employer

Our client is seeking a skilled E-Commerce Performance Account Manager to support a growing portfolio of online brands, as an Independent Contractor. This fully remote opportunity is ideal for someone with a strong background in performance marketing and account management who thrives in a fast-paced, client-facing environment. In this role, you'll be responsible for managing a group of e-commerce accounts, focusing on performance, relationship management, and strategic growth initiatives. Duties & Responsibilities: Serve as the primary point of contact for a portfolio of 10-15 clients. Lead regular strategy and performance calls with each client (typically every two weeks). Analyse campaign data and store performance to identify opportunities and provide actionable insights. Coordinate deliverables with internal teams, ensuring high-quality and timely execution. Identify opportunities to improve account performance and recommend additional services when relevant. Maintain clear documentation and reporting for each client’s account activity and outcomes. Support alignment between client goals and team execution. Desired Experience & Qualification: Bachelor of Commerce Degree in marketing, business, or a related field (preferred but not essential) Proven experience in e-commerce account or performance management Strong knowledge of e-commerce strategy, marketing funnels, and customer journeys Experience with Shopify (or similar platforms) Comfortable analysing performance data and drawing out key insights Excellent communication and presentation skills Strong project management and multitasking ability Fluent in English (written and verbal) Must be available immediately and willing to work as an indepdendent contractor. Must be willing to work US hours.

Our client, a global energy consultancy, is looking for an experienced Account Manager to join their team. As the Account Manager, you will manage client relationships and service delivery for a portfolio of I&C clients, while also driving upsells, account renewals, and client retention. If you have 4+ years of experience in account management within an energy consultancy or TPI, a great understanding of flexible procurement contracts and a passion for delivering exceptional client service - apply today!! Key responsibilities for the Account Manager: • Offering full-service support to high profile, Industrial & Commercial clients, • Acting as the key point of contact, delivering tailored solutions for energy and sustainability needs, • Attending regular client meetings with a focus on upselling services and driving retention, • Ensuring smooth, efficient and on-time service delivery, • Handling and processing contract renewals, • Identifying and presenting value-added opportunities to enhance client outcomes, • Reviewing and refining energy and sustainability strategies for the upcoming year, • Advising clients on energy usage options and sustainability initiatives, • Leading the development and execution of energy procurement strategies, • Coordinating international service projects and ensuring consistent delivery across regions Skills and experience required for the Account Manager: • 4+ years account management experience ideally for an energy consultancy/ TPI, • Experience in account management of I&C clients, • Strong client-facing experience with a passion for delivering exceptional service, • Experience of risk managed flexible procurement, non-commodity charges, bureau services etc, • Demonstrated success in upselling, client retention, and contract renewals, • Commercially minded with a strong business-oriented approach, • Excellent communication, interpersonal, and customer relationship skills, • Analytical thinker who enjoys working with data to uncover trends and insights, • Capable of evaluating sustainability and efficiency ROI business cases with accuracy, • Must hold a full, clean UK driving licence Ref: 15050 Role: Account Manager (B2B energy) Location: Homebased (with travel in the Redhill office and client visits) Salary: Competitive + bonus

Our Purpose At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. How you’ll make an impact Xero is building new AI products and looking for an accounting/bookkeeping product specialist to help in the effort. Xero’s goal is to build beautiful small business software that solves their needs across disparate jobs to be done like bookkeeping, invoicing, bills, payroll, compliance, and more. As we experiment with new AI products, this role is essential for understanding the nuances of core accounting, bookkeeping, and tax, so that they can be translated into beautiful experiences, and ensuring our product solves the core accounting and bookkeeping needs of our small business customers. You'll be embedded with product development teams, and will apply subject matter expertise to enable them and broader Xero to create customer delight and market opportunity. To do this, you’ll leverage your deep understanding of small business and accountant & bookkeeper needs, ensuring our software meets and exceeds customer expectations. As a key member of the Product Management team you'll positively influence culture, and be a key advocate for what products to build. An accounting degree or equivalent experience is required • Be the key subject matter expert for Accounting and Bookkeeping, and apply your broad understanding of Accounting and Bookkeeping standards, customs, user needs, and business realities to support the product strategy & product development process., • Interpret and translate applicable product market fit, legal & regulatory requirements (and assessments from partner SME teams) into digestible recommendations that product leadership teams and their direct reports can consider and prioritize to develop winning strategies, and write effective requirements for Xero’s AI products., • Apply subject matter expertise to support Marketing, Comms, Customer Support and other teams to ensure that customer facing communications are created in an accurate, efficient and fully compliant way., • Work with UX design, UX research, and product teams to craft research activities and gather customer feedback and interpret the results (for both AB and SB behaviours), • Support product teams to implement process and controls that will lead to delivery of accurate and compliant software for our customers, • Work with cross functional partners such as the Product Compliance team to provide insight on upcoming changes (regulatory or otherwise) that will affect Xero and its customers, and ongoing assessments of our product to ensure that our product and small business customers remain compliant with relevant rules, legislation and industry best practices., • Work closely and collaboratively with other subject matter experts from across the business, and externally, such as Risk, Compliance, Legal, Government Relations and Privacy on shared projects and content., • Xero’s AI products achieve product market fit, • Xero’s customers are able to effectively complete core bookkeeping jobs to be done through beautiful product experiences, • Xero’s customer communications are clear, correct, timely, and helpful, • Product development activity is well informed by accurate and clear expertise, • The compliance community within Xero is well informed and engaged with the AI Product team, • Stakeholders feel empowered with comprehensive up to date knowledge about the needs of the market, • Xero creates customer delight and commercial opportunities out of regulatory requirements and market dynamics, • Critical competencies, • Bachelor’s degree or higher in Accounting, Commerce, Law, Taxation, Finance or similar, • Highly advanced and specialist understanding of regional regulatory requirements that impact or drive data and returns flowing in/out of the tax authorities (broadly around accounting, bookkeeping, income tax, sales tax, payroll and related cyber security and privacy requirements), • Highly advanced and specialist knowledge of requirements around accounting and reporting obligations, • An exceptional communicator (written and verbal) who can translate complex technical regulatory information into clear and simple recommendations for diverse audiences such as product and technology leadership teams, business analysts and developers., • An eye for detail and superb analytical & research skills. You take a methodical approach to your work., • A growth mindset and thirst for learning, • Confident and accurate decision making skills when working on significant and specialist issues, • Thrive on managing your own time and approach to work, with a ruthless prioritization of time and projects, a strong results & delivery attitude and equally happy with independent vs team based work., • Self motivated and team oriented, with strong interpersonal skills, • Ability to discuss technical topics and convey complexity in a concise way, • A methodical and structured approach to analytical problem solving, • The ability to build strong networks, including remotely, • A strong interest in AI, • Creativity for thinking of compelling new AI-powered solutions, • Strong bias for actionExperience, • 7+ years experience in public practice with focus on taxation, compliance or business services, • 5+ years working collaboratively in technology, software or with Tax Agencies, • Qualified accountant or bookkeeper and current member of professional body, • Experienced in writing technical advice addressing complex specialist issues, with in-depth analysis, evaluation and interpretation, often requiring the ability to gain acceptance or change of thinking, • Experience collaborating and working with a broad range of stakeholders including senior leadership, external customers, technical peers, • Experience with risk assessments and product roadmaps is helpful, • Experience collaborating with diverse stakeholder groups.Why Xero?Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.

Provide pre-sales support for our rapidly-growing sales team. You will be responsible for helping develop solutions for identified prospects, helping the marketing team with technical content and insight (blog posts, articles, etc), and being a technical resource for the sales organisation as a whole. • Pre-Sales Responsibilities, • Partner with Account Executives to drive complex, multi stakeholder deals, • Provide technical expertise on Cloudinary’s product offering, consult to prescribe solutions design and determine solution fit, • Adapt Cloudinary’s technology to meet customer’s business case (Demo, POC, documentation), • Create relationships with key decision makers and serve as external technical spokesperson. Be the trusted advisor and provide world class customer service while serving as the technical spokesperson for Cloudinary, • Collaborate cross functionally with Product, Marketing, and Sales to identify compelling Cloudinary use cases, influence product roadmap and technical content and best practices., • Post-Sales Responsibilities, • Work with the Account Management team to ensure handoff is executed smoothly as prospect transitions into a customer., • Must be Fluent in German, • At least 5 years experience in Presales as a customer-facing technical role, • Experience with Digital Asset Management, Video Streaming strategies or Website Performance Optimization., • Principle knowledge of website construction, including HTML, JavaScript and CSS, understanding of OS and browser distinctions and how third-party software and plugins work with browsers, website troubleshooting and use of browser developer tools., • Familiarity with network infrastructure - CDN, Cloud Storage, Cloud Applications, APIs and how it all fits together., • Experience with Martech and Adtech is a plus., • Ability to manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, collaborative environment., • Bachelor’s degree, or equivalent, in related discipline. Science or Engineering degree preferred., • Ability to travel occasionally up to 20% (as required).#LI-BP1

💰Earn up to £4,000 GBP Per Month (Guaranteed Base No Experience Required and a full Training Provided!!! We’re looking for a credible, charismatic, and camera-ready Live Host Seller to represent The Wessex Mint on the WhatNot live selling platform, targeting a global audience. You’ll be the face of the brand, educating, entertaining, and selling to a growing community of silver, gold, and collectible buyers in real time. This is a performance-driven, customer-facing role where sales energy, confidence, and the ability to engage a largely male collector audience are key. The successful candidate will host live shows, walk customers through products, answer questions, build loyalty, and drive repeat business. All live selling training and equipment will be provided, and you’ll be supported by our global creative, campaign, and operations teams. See more details bellow! 👇 💡_ Key Responsibilities • Host daily live shows (8 hours per day, 5 days/week) on WhatNot or eBay live, showcasing precious metals and collectible products, • Create a fun, fast-paced, and credible sales environment that builds trust and drives purchases, • Provide clear product education and effectively communicate offers and brand messaging, • Engage customers with authentic enthusiasm, answer questions live, and manage show interactions, • Collaborate with the Head of Campaign Operations and supporting teams to continuously refine show content and format, • Monitor customer sentiment and share insights with product and campaign leads, • Maintain brand consistency and professionalism on and off camera, • Fluent spoken and written English (required), • High energy with strong on-camera presence – confident, entertaining, and professional, • Demonstrated experience in live selling, content creation, performing, or retail sales is a strong advantage, • Must be well-presented, articulate, and credible – able to confidently speak about investment products with training, • Comfortable being on camera for extended periods (8 hours/day), • Highly organized, with the ability to complete daily prep and post-show admin, • Must be open to feedback, receptive to coaching, and a natural communicator, • Preferably female, due to the platform’s predominantly male audience (open to all applicants) Desirable (Not Essential) • Previous experience in livestream selling, hosting, or content creation., • Experience in sales, retail, or customer engagement roles., • Familiarity with livestream platforms or social commerce tools., • Experience presenting products or working in e-commerce environments., • Competitive compensation with strong earning potential Base Salary and Commission based on livestream sales performance., • Base Salary: From £2000 Up to £4,000 GBP plus a one time bonus at month six., • Fully remote working environment, • Training on advertising platforms and internal marketing processes., • Opportunity to gain hands-on experience in digital advertising and e-commerce marketing., • Exposure to multiple fast-growing D2C brands across international markets., • Structured processes and clear workflows to support success in the role., • Opportunities to grow within the marketing team as skills develop., • Location: Remote, • Hours / Working Hours: 5 days/week – 8 hours live selling with variable hours.

Winterhalter is seeking experienced service technicians to join our team striving to deliver ‘Best in Class’ service to our valued customers. In particular, we are interested in identifying new technicians living in / able to service the areas in and around postcodes MK, NN, LU and surrounding areas. The role is generally independent but is supported by a Regional Operations Manager and an allocation team to schedule daily calls. Operating with the use of Company van (with reasonable private use) including fuel card, laptop, and mobile phone. Core hours are 40 hours per week (door to door), Monday to Friday, plus 12 Saturdays and 4 Sundays per calendar year based on a rota. Our service division is a customer-facing function in a very demanding industry; dealing with some of the leading restaurants in the UK as well as a variety of casual dining chains, hotels, educational establishments, hospitals, government buildings, and offices. Winterhalter’s growth agenda is reliant on the continuous improvement of our service offering to strengthen customer engagement and win new business. This role demands high standards of customer engagement to deliver commercially focused service to support the success of Winterhalter & Classeq brands and our valued customers in line with agreed service levels and targets. Main accountabilities Responsible for installation, service, and repair of commercial warewashing equipment such as under-counter, pass-through, and rack conveyor dishwashers. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, increases profitability, and provides exemplary standards of service and customer support during field visits. Day to day activities: • Manage all on-site installation, diagnosis, repairs, and maintenance, • Diagnose errors and technical problems and determine appropriate solutions, • Produce timely and detailed service reports, • Document processes and follow company standard procedures and protocols, • Collaborate with the technical team and share information across the organisation, • Evaluate customer requirements and make appropriate recommendations, • Taking ownership and responsibility for the delivery of the agreed goals and targets:, • Response times, • First-time fix, • Customer satisfaction, • Stock management, • Productivity, • Effective teamwork Skill & experience required: • As technicians will be working with single and 3 phase equipment - electrical competence is essential, • Excellent written and verbal communication, • Strong analytical and problem-solving skills, • Ability to troubleshoot, test, repair, and service technical equipment, • Excellent organisation and computer skills, • Familiarity with mobile tools and apps, • Proven field service experience, • Direct experience in the warewash and/or catering industry is highly desirable The ideal person to suit this role: • Able to manage time and work under pressure to tight deadlines, • Able to manage the demands of numerous tasks, • Ability to adapt quickly in a rapidly changing environment, • Keen for new experiences, responsibility, and accountability, • Capability to coach customers in the effective use and maintenance of equipment, • Reliable, tolerant and determined, • Self-driven, positive outlook, clear focus and an empathic communicator, able to see things from the other person's point of view, • Willing to undertake further training to fulfill the requirements of the role, • Pays great attention to H&S protocols, • Is diligent in complying with reporting requirements Hours of work & benefits • Core hours: 40 hours per week, Monday to Friday, plus 12 Saturdays and 4 Sundays per calendar year based on a rota, • Competitive salary for core hours + potential overtime, • Company van (with use privately) including fuel card, • Comprehensive training, • 33 days annual leave - including bank holidays (increasing with length of service), • Pension & Life Assurance, • Lifeworks employee assistance plan and discount scheme, • Salary Sacrifice - Electrical Car Scheme, • Staff events Equal Opportunities employer

About Us Role Summary This role is for individuals with real cybersecurity experience who understand the pressures faced by security teams and the challenges businesses encounter in strengthening their defences. If you've worked in a cybersecurity team, led advisory engagements through a managed service provider, or helped organisations tackle security challenges, this is your chance to apply that expertise on a larger scale. As a CISO Advantage Field Specialist, you'll be the key expert for MSP partners seeking genuine knowledge. Instead of relying on slides, you'll leverage your deep understanding of advancing cyber maturity and transformation. Your role includes assisting partners in integrating CISO Advantage into their offerings, empowering their teams to deliver effective security services. We seek proactive individuals who thrive at the intersection of technology, people, and business outcomes. If you're excited about helping underserved businesses manage their security risks using leader-edge technology, data and AI as real tools, this role was made for you. Product Feedback & Market Intelligence • Operate as a structured, consistent feedback channel between the field and the Sophos Product team, this is a core accountability of the role, not a secondary activity., • Capture partner and customer feedback on product usability, feature gaps, pricing, and competitive alternatives using agreed formats and cadences set by Product leadership., • Submit regular regional feedback reports covering adoption blockers, commonly requested features, competitive intelligence, and MSP delivery challenges. MSP Partner Enablement • Serve as the primary field resource for CISO Advantage MSP partners within your region, the person partners contact when they need product knowledge, positioning support, or help with a customer situation., • Track partner enablement progress and readiness across your regional MSP portfolio, flagging partners who need additional support and identifying those ready to scale., • Help partners develop structured onboarding and delivery playbooks so they can consistently deploy CISO Advantage across their customer base. End-User Adoption & Training Support • Support MSP partners in delivering effective training and onboarding experiences to the end-user organizations they serve, ensuring customers can navigate and use the platform confidently from day one., • Help channel partners and their customers define what success looks like with CISO Advantage, establishing clear use cases, adoption milestones, and outcome metrics from the outset., • Provide partners with end-user-facing guidance materials, FAQs, and best-practice documentation they can adapt and deliver to their customers., • Act as an escalation resource for partners encountering complex end-user adoption challenges, working collaboratively to resolve issues and improve the customer experience., • Gather and document customer adoption stories, use cases, and outcomes that can be used for MSP enablement, product marketing, and internal reporting. Cross-Function Collaboration • Work closely with regional Sales and Channel teams to align enablement activity with commercial priorities and partner tier., • Collaborate with Product Marketing to validate regional messaging and surface localization requirements, language, regulatory context, or market-specific positioning needs., • Partner with the Product and Customer Success teams to ensure end-user training content remains current and aligned with platform updates and new feature releases., • 5–8 years of experience in a cybersecurity-related role, this could include technical pre-sales, partner success, channel enablement, security consulting, or a vendor-side field role., • Experience working with or within an MSP, channel partner, or VAR environment, understanding how managed service businesses operate and how they engage their customers., • Exposure to security programme management, GRC, or vCISO service delivery, either from the customer, MSP, or vendor side., • Experience in a product feedback, customer success, or voice-of-customer role within a B2B SaaS or security vendor environment., • Demonstrated experience supporting end-user training, onboarding, or adoption programmes, either directly or through channel partners., • Working knowledge of cybersecurity concepts, terminology, and the challenges faced by security teams in mid-market and enterprise organizations., • Ability to translate complex security and platform concepts into clear, accessible guidance for both MSP partners and their end-user customers., • Strong communication and relationship-building skills, with the ability to operate effectively across technical, commercial, and customer-facing contexts., • Comfort working in a structured feedback environment, capturing insights methodically and communicating them clearly to product and leadership teams., • A genuine personal and professional interest in AI, we operate an AI-first strategy and expect this person to be an AI native. You should actively use AI tools in your day-to-day work, stay current with developments in the space, and bring both curiosity and practical knowledge of how AI can be applied to security, enablement, and customer success. Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

As a Customer Success Manager at ProdPad, you’ll be right in the thick of it, working alongside our close-knit team to keep customers happy and engaged. SaaS customer-facing roles (Success or Support). You’ll be our customers’ go-to person — the one who learns their challenges and shows them

By applying your Mobile experience, and software development skills, you will build high quality and intuitive experiences for customer-facing and business-facing apps. Knowledge of more than one mobile stack as well as an interest in embedded systems is a bonus. For this role, we are focusing on hi

Associate Business Consultants join our. Business Consultant Development Program. Collaborate with Senior Business Consultants supporting key deliverables and timelines on customer-facing engagements.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This role is available for candidates located in the UK, Germany, Spain, Ireland and Sweden. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: The AppCore Stacks squad owns the systems that create, configure, reconcile, migrate, and operate Grafana Cloud stacks at scale. A stack is the customer-facing Grafana Cloud environment that connects an organization to Grafana and the backend services it uses, including Mimir, Loki, Tempo, plugins, dashboards, data sources, and stack-level configuration. Our work sits at the intersection of product, platform, and operations. We build the control-plane services and workflows that keep stack state aligned across grafana.com, Stack State Service (SSS), Hosted Grafana, cloud regions, and the underlying Grafana Cloud infrastructure. When this domain works well, customers get reliable stack creation, safe configuration rollout, predictable migrations, and fewer manual operational interventions. • Design, build, and operate reconciliation systems, including the SSS backend, to track desired stack state, detect and repair drift across stack templates, grafana.com state, Hosted Grafana, and actual customer stack configuration, • Collaborate across SSS, grafana.com, and deployment configurations to ensure stack lifecycle workflows remain reliable, observable, and resilient, • Improve operational efficiency by reducing deployment complexity (e.g., aiming for single PR regional SSS deployment) and contributing to the Stack Config Reconciliation project, • Manage rollout mechanisms for provisioned plugins, dashboards, data sources, Grafana versions, release channels, and stack-level configuration, • Support new region and cluster rollouts, including the operational paths required to bring stacks online safely in new Grafana Cloud regions, • Improve incident response and recovery paths for stack misalignment, reconciliation failures, plugin rollout issues, and Hosted Grafana integration failures, • Partner with Product, Hosted Grafana, Infrastructure, Support, and adjacent AppCore squads on customer-impacting stack lifecycle work, • Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations, • You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks What Makes You a Great Fit: At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe. We are seeking a Backend Engineer who thrives on building production systems where correctness, scalability, and operational clarity are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain. You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams. Some things you might be expected to do could include: • Writing efficient, readable, and easy to maintain code, • Implementing new microservices or systems, • Collaborating with teammates and other departments to reach consensus on proposed solutions, • Coordinating with product and UX when needed, • Responding to customer requests and feedback, • When ready, participating in our follow-the-sun OnCall rotation, • Participating in team decisions, such as roadmap planning and prioritization Requirements: • You have at least 1 year of fully remote work experience, • You have some experience working on a SaaS platform and are familiar with common distributed systems concepts (e.g., scalability, multi-tenancy, HA)., • Have professional experience with Golang and be willing to work across both backend service and application code, • Care deeply about developer and user experience and the quality of the products that you work on, • Have some experience contributing to the delivery of projects, from initial brainstorming to shipping a product to the customer., • You write clean, well-tested software that other engineers can understand, operate, and maintain, • Can take on well-defined tasks, break them down, and execute iteratively to deliver working solutions and gather feedback., • You are willing to collaborate across teams and ensure your work is aligned with the needs of other squads and external stakeholders., • Familiarity with Kubernetes in AWS, GCP, or Azure, and exposure to infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)., • Experience participating in blameless incident response and contributing to post-incident reviews. Bonus Points For: • Experience with TypeScript/Node.js, • Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems, • Experience with Jsonnet/Tanka, Terraform, Flux, Argo, or similar deployment/configuration tooling, • Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems, • Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch Compensation & Rewards: In United Kingdom, the compensation range for this role is GBP 72K - GBP 90K. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Act as a liaison between technical teams and business stakeholders, translating technical issues into business impact. In this customer-facing role, you’ll handle technical queries, provide timely and accurate responses, and help protect iProov’s brand. Perform 1st line application support to al

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleThe Business Consultant (BC) will drive client adoption of the Quantum Metric platform, while ensuring that customers are receiving tangible value through our partnership. The BC engages regularly with customers to provide tailored training aligned to organizational use cases, teaches customers how to apply our technology to solve key business challenges, and provides ad-hoc analysis/insights to improve digital experiences. The BC's performance is based on account retention, customer utilization of the platform, and insights provided to customers. • Teach clients how to analyze their data using the Quantum Metric platform to surface defects and opportunities for digital product enhancements, • Develop a consultative relationship with each client via a thorough understanding of their business model, strategy, digital properties, key initiatives, and business goals, • Provide guidance on best practices for leveraging Quantum Metric to solve business problems execute on their digital strategy via daily client interactions, • Lead training sessions across a plethora of use cases to enable customers to be autonomous, while driving adoption across large audiences, • Conduct regular working sessions with clients, product demos, and executive briefings. Travel up to 20% of the time to visit client onsite locations, • Proactively analyze client data using the Quantum Metric platform to inform data-driven improvements to digital experiences, • Create presentations to summarize opportunities for site optimization and revenue recovery. Present findings with data-driven recommendations and supporting analysis to key client stakeholders, • Proactively identify at-risk accounts based on low platform usage, while creating & executing an action plan to drive platform adoption, • Establish and maintain expert level knowledge of product capabilities & configuration options to leverage the Quantum Metric platform to enable customers and surface actionable insights, • Serve as the voice of the customer internally at Quantum Metric, advocating for customer needs and providing input into the development of new platform features, • Partner with account team to secure renewals and support upsell opportunities through enablement and business value, • Fluent in English with optional Spanish or Italian language skills, • 3+ years serving in a digital analytics oriented role: Product/Customer Experience/Optimization/Experimentation Analyst, Consulting, or Professional Services., • Must be able to analyze digital datasets to draw meaningful conclusions and recommendations. Enjoys solving complex problems without straight forward solutions, • Have client-facing experience and be comfortable in a training / subject matter expert (SME) capacity, • A solid understanding of eCommerce, web technologies, digital analytics, and best practices for UX/UI. Familiarity with HTML, CSS, and JavaScript is an advantage, • Experience with digital analytics and experimentation solutions such as Adobe Analytics, Google Analytics, Heap, Tealeaf, Optimizely, Maxymiser, or Adobe Target, • Socially capable and able to build relationships with diverse audiences: senior leaders, middle managers, and individual contributors, both technical and non-technical, • Strong time management skills. Must be able to multitask while juggling the needs of multiple clients simultaneously. Able to adapt quickly to changing priorities, • Must be a self-starter, who thrives in fast-paced, ambiguous environments, • Empathetic to client concerns and passionate about empowering customers to improve their digital experiences, • Excellent verbal and written communication skills with exemplary presentation skills. Must be comfortable presenting to large audiences of 50+ individuals💻 Recruitment ProcessNote: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest., • Recruiter Screen (30 minutes)- Independent Assessment (1 hour)- Hiring Manager Interview (45 minutes)- Director Interview (30 minutes)- VP, Consulting Services Interview (45 minutes)- Chief Customer Officer Interview (30 minutes)- CEO Interview (30 minutes) 🏆 Perks & BenefitsGroup Health Plans (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendParental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to statutory vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Sick Pay in accordance with statutory requirements Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🐉 About Quantum MetricAs the leader in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business’ bottom line. Today, Quantum Metric captures insights from 40 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Our customer retention rate is 98%. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last five-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

About 1Password: We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online. As a Solutions Engineer, Enterprise, you will work closely as a trusted partner to our Enterprise teams within Go-to-Market to help improve sales productivity and deal flow by providing technical expertise and be responsible for helping them to achieve their sales targets. You will collaborate with Marketing, Product Management, and Support resources, and interact with key customer technical decision-makers to ensure proposed deals include technical solutions that accurately and specifically address our Enterprise customer’s needs and use cases. This is a remote opportunity within the UK. \n What we're looking for: • Communication (& Language): You have excellent written and spoken communication skills in both English and Dutch, with the ability to engage and develop relationships, sharing information effectively across all professional levels., • 3+ years experience in customer-facing activities in a B2B environment., • 2+ years experience working directly with enterprise customers as a Solutions Engineer., • Ability to disseminate and popularize technical information for a general audience., • Great presentation and communication skills., • Keen eye for detail and quality., • Excitement when it comes to investigating, testing and exploring solutions for customers., • Exhibits a high degree of independence, leading projects confidently with minimal to no oversight., • Demonstrates exceptional adaptability, expertly managing several high-priority projects at once without compromising on quality., • Thrives both independently and within a dynamic team setting, effortlessly navigating the rapid evolution of products and services., • It’s a bonus if you have personal experience with 1Password or another password manager—while not required, it’ll help you gain confidence quickly in this role., • Familiarity with the acronyms SCIM, AD, CLI, SSO, and of course SaaS., • Experience working with SaaS tools and in the security industry is an asset. What you can expect: • Be the main technical point of contact within 1Password’s Go-To-Market team., • Proactively scope the technical solution required to address Enterprise customer requirements, assess customers’ met and unmet needs, and recommend optimum solutions and support., • Understand our competitors thoroughly for objection handling and talk track development., • Provide technical coaching and professional development to 1Password’s sales team., • Collaborate with Product Management and Support teams on technical solutions proposed throughout the sales process and alert the sales teams to potential risks of deal closure., • Provide technical education to customers and staff when needed., • Prepare proposals and respond to RFIs, RFPs RFQs, and vendor/risk assessments., • Occasional travel may be required for events., • After 1st month = Gaining an understanding of overall how 1Password's Go-to-Market team works, the tools we use, the processes, 1Password as a product and our security model. You will dive deeper into the tools utilized by Solutions Engineers on a daily basis, how we work with other teams and more., • At 3 months = It is expected by 3 months that you will be up & running solo in customer calls, you will have experienced demo feedback training sessions, shadowed calls and had a reverse shadower on ones of your own. The call types will include technical discoveries, technical consultations, 1Password EPM + XAM demo calls and developer tools demos. You will be completing RFPs/RFIs and starting to get active in the Slack channel that Solutions Engineering monitors., • At 6 months = You will be well-versed in customer calls and will be active within the Slack channel that Solutions Engineering monitors, you will be managing at least one tier 2 product launch related project and will be active in creating, updating and verifying cards in our internal knowledge base (Guru) plus creating short recorded demo videos for customers., • Please note that this job description is subject to modifications and is not an exhaustive list \n We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across Canada and the USA. In leadership roles, you can expect to travel once per month on average. What we offer: We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 👟 Wellness spending account 🏝 Generous PTO policy 💖 Company-wide wellness days off scheduled throughout the year 🧠 Wellness Coach membership 🩺 Comprehensive health coverage Growth and future 📈 Employee stock option program for all full-time employees 💸 Retirement matching program 💡 Training budget, 1Password University access, and learning sessions 🔑 Free 1Password account (and friends and family discount!) Flexibility and community 🤝 Paid volunteer days 🌎 Employee-led DEIB programs and ERGs and ECGs 🏠 Fully remote environment 🏆 Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit . A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing with subject "AI accommodation request". For additional information see our _.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍 Remote in the UK | 💰 £29,450 - £37,250 + | Start Date: 16th March 2026 Hours/Shifts: You’ll work Monday to Friday 9am-5:30pm and work around 1 in every 8 weekends where you will have days off in lieu. Within Screening we offer shift flexibility allowing you to change your base shift giving you flexibility over your start times with the ability to request variation of your weekly shift pattern. ⭐ Our Financial Crime Screening Team: The Financial Crime Screening team supports various aspects of the customer journey such as onboarding, ongoing monitoring, and event based review. We conduct due diligence on our customers making fair and proportionate risk based decisions on their behalf. What you’ll be working on You will report to a Financial Crime Team Manager as part of a team of 12 working on complex EDD processes alongside supporting escalations cross domain. 🔑 You’ll play a key role by... • Reviewing high priority or complex tasks, such as enhanced due diligence (EDD), conducting open source investigations where required., • Answering escalations from Investigators and other colleagues from across the business, and, if required, escalating these further to Ops Analysts., • Coaching colleagues on our FinCrime Screening tasks including supporting our global partners., • As a subject matter expert in the domain that you work you will proactively use your own experience to improve the knowledge, skills, behaviours or performance of others., • Driving team morale by being positive and enthusiastic. Helping to motivate others and make the working atmosphere enjoyable and supportive. 💡 We’d love to hear from you if… • You have solid experience in fighting financial crime, specifically around customer due diligence and enhanced due diligence., • You have a basic understanding of PEP’s, Adverse Media and Sanctions screening., • You are confident in using open source information to inform your reviews and investigations., • You are a strong team player and able to work effectively with colleagues with a range of backgrounds and experience levels, providing actionable specific feedback to investigators and their managers., • You are developing a solid understanding of UK legislation, regulations and industry guidance around economic crime and keep up to date with emerging risk and trends in financial crime., • You have great time management skills, you are flexible, and you can work with limited supervision You’ll really stand out if: • You are able to articulate the financial crime threats facing fintechs and the banking sector., • You have previous experience approving or signing-off customer due diligence reviews prepared by colleagues., • You hold or are working towards an appropriate qualification in financial crime or a relevant subject e.g. ICA, ACAMS, • You have experience working in a regulated bank in financial crime screening and customer due diligence (CDD), specifically in payments or sanctions screening, high-risk customer enhanced due diligence (EDD), or politically exposed persons (PEPs). 🧡 Monzo's Culture & Benefits Monzo is a bank built on transparency, fairness, and inclusion. We are building a bank for everyone and are looking for people who can bring diverse perspectives and experiences. 🙌What’s in it for you 💰£29,450 - £37,250 ➕ share options. 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote based in the UK ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions - Please take your time to fill these out, we read them all., • Recruiter Call (30 minutes, video call), • Technical and Values (60 minutes, video call) Please note we will only close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to nickygamble@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

About TetraScience TetraScience is the Scientific Data and AI Company building Tetra OS, the operating system for scientific intelligence. We help the world’s leading life sciences firms turn fragmented scientific data into AI-native assets and scientific workflows that accelerate discovery, development, and manufacturing. TetraScience’s growing ecosystem of strategic partners includes NVIDIA, Databricks, Thermo Fisher Scientific, Snowflake, Google, and Microsoft. In connection with your candidacy, you will be asked to carefully review “_,” authored by our CEO, Patrick Grady; it is impossible to overstate the importance of this document, and you should take it literally as you decide whether our mission, culture, and expectations are right for you. What You Will Do TetraScience is looking for a Technical Enablement Lead / Developer Relations Lead for the EU. The ideal candidate should have expertise in customer and field enablement, adult learning principles, educational program creation, use case architecture and implementation, and a genuine passion for Data and AI technologies. The candidate should be driven by a desire to educate and inspire, and have the technical skills to quickly prototype new ideas and solutions. And finally, the candidate should seek to ensure developers can be successful with minimal friction, and champion product and process changes that make this a reality. You will work to understand the needs of different user personas (data scientists, machine learning engineers, scientists and R&D IT analysts), analyze their data environment, assist in the design and implementation of self-service solutions, and create training artifacts to accelerate adoption and growth. This is a technical enablement role, interfacing between internal and external stakeholders including; sales teams, technical teams, customers and potential customers. Your expertise not only covers the technical aspects of data integration, storage, access and architectures but also includes the skills to convey complex technical concepts in a way that aligns with business needs and potential solutions. Your work will directly impact how developers adopt TetraScience’s Scientific Data & AI Cloud, leverage new platform capabilities, and innovate in our ecosystem. You’ll collaborate closely with Product, Platform Engineering, Field Engineering, Customer Engagement & Support, Sales, and Marketing teams to empower customers, technical field team members, and all customer-facing technical roles through exceptional enablement programs. You’ll set the strategy for EU developer experience and community, including partners, customers, and independent developers; and be responsible for how developers discover, onboard, build, and scale applications. This role will be pivotal in growing our developer ecosystem, gathering crucial feedback to inform product development. Your work will educate and inspire the biopharmaceutical industry as to the power of an open ecosystem where precisely engineered scientific data flows freely and without restrictions. Your success in this role will directly shape TetraScience's growth trajectory and market position while ensuring our platform is accelerating science and patient outcomes across countless use cases. Responsibilities • Scientific & Domain Expertise, • Deep understanding of pharmaceutical/life sciences R&D workflows, data, and scientific principles, • Ability to engage credibly with data scientists, lab scientists, and R&D IT stakeholders, • Technical Skills, • Able to code and build practical solutions using scientific data platforms, pipelines, and apps, • Translate complex technical problems into working implementations within a pharma context, • Training & Enablement, • Design and deliver in-person training sessions, workshops, and demonstrations for both technical and non-technical audiences, • Create supporting materials: tutorials, documentation, sample code, and best practice guides, • Communication & Collaboration, • Translate technical and scientific concepts into clear, accessible language for non-technical stakeholders, • Collaborate with Product, Engineering, and UX teams to surface customer feedback as actionable requirements Must Have: • 2+ years professional experience in a Life Sciences company and/or a scientific background, • 3+ years professional experience as data scientist, scientific data engineer, or solutions architect, • 2+ years professional experience in technical enablement and/or developer relations, • Solid experience running large scale enablement programs, and how to evangelize and roll out the programs effectively across the organization, • Exceptional communication, storytelling, and presentation skills, coupled with a strong executive presence and the ability to effectively influence and engage large audiences, • Strong technical background with hands-on experience in SQL, Python, and modern data stack technologies, • Deep understanding of drug discovery, development, and manufacturing processes, • Ability to travel regularly to customer locations and whiteboard the product strategy with them, • Experience with data governance, privacy, and compliance considerations, • Exceptional stakeholder management skills with ability to influence C-level executives, • Ability to deal with ambiguity and thrive in a constantly changing and evolving work environment, • Experience working with high-bandwidth and high-energy professionals, • Insatiable curiosity to learn, develop, and grow year-over-year, • Great interpersonal skills and an ability to coordinate and drive initiatives supporting multiple teams Nice To Have: • Experience at high-growth SaaS companies with complex data needs, • Previous experience as a practicing bench scientist is highly valued, • Previous experience within a biopharma company in an IT related function is a big plus, • Background in technical support / field service highly valuable - this demonstrates your ability to internalize complexities and tailor explanations for a given audience, • Familiarity with enterprise sales processs within the pharmaceutical sector, • Experience with AWS application stack, • Competitive Salary and equity in a fast-growing company., • Supportive, team-oriented culture of continuous improvement., • Generous paid time off (PTO)., • Flexible working arrangements - Remote work. We are not currently providing visa sponsorship for this position

As the Site Operations Coordinator, you are responsible for planning, briefing, and co-ordinating content updates for COS E-Commerce websites to achieve a relevant customer journey, optimising user experience and maximising sales while adhering to COS standards for quality at all times. In this role, you will work together with the site operation team and responsible for site stability, incident management and reporting to optimise site speed. What you will do • Develop and implement weekly site plans based on regional commercial strategies and the digital marketing calendar, manage promotions and sales activations, ensuring the sites mirror our shared goals, • Oversee the layout, visual look, and overall content of the website according the COS brand ID and visual guidelines through content management system (Storyblok), • Collaborate within your Regional E-Commerce Team to establish a customer journey that drives profitable E-Commerce selling towards the set targets and merchandise goals, ensure product enrichment to masimise selling potential, • Deliver weekly performance reports and use data-driven insights to optimize site experience and conversion rates through A/B testing., • Align with digital marketing channel representatives to secure customer journey relevance from customer-facing channels to site, • Support the E-Commerce Digital Experience Team by delivering briefs that outline customer experience expectations set by COS Global teams, • Partner with IT and development teams to plan, test, and implement new website features, and troubleshoot technical issues., • Contribute to cross-functional projects focused on site optimization, including CRO, SEO, and digital expansion initiatives. Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act. What you need to succeed • Previous E-commerce site management and publishing experience via CMS platforms, • Sales driven and result oriented with a passion for the digital landscape, • Strong analytical mindset with experience in performance reporting and A/B testing, • Excellent planning, organizational and problem solving skills, • Ability to take ownership and effectively manage multiple priortises and projects, • Curious, proactive and eager to learn and identify new ways to drive results, • Familiarity with analytical tools such as Contentsquare, Google Analytics and PowerBI, • Proficient in Microsoft Office This is a full time permanent contracted of 39 hours a week based at our Regional Office in London. Benefits We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program _. • 25 days holiday, • Annual health checks, • Pension scheme, • Discounts on various activities and financial/lifestyle products via our benefits hub, • Cycle to work scheme, • Discounted gym membership, • Employee assistance via retail trust, • Private health & dental care Inclusion & Diversity At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. Company Description : COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The creative soul of the brand is fuelled by a deep connection to modern culture, dynamic global cities and compelling fashion movements. With an emphasis on expert craftsmanship, innovation and materiality, collections are created with a mindful approach, seamlessly blending contemporary and timeless. Learn more about COS . In this role you will be able to take advantage of a hybrid working arrangement. You will have the flexibility to work both remotely and, from the office. While remote working is an integral part of our part of our offer, approx. 3 days per week office presence will be required to foster strong collaborations and team work. Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email. We are looking forward to hearing from you!

About Us: Trusted and loved by 25 million educators, students, and families worldwide, Seesaw is the only elementary learning experience platform, offering a suite of award-winning tools, resources, and curriculum for teachers to deliver joyful, inclusive instruction. Through interactive lessons, digital portfolios, and two-way communication features, Seesaw keeps everyone in the learning loop by providing continuous visibility into the student's learning experience to support and celebrate their learning. Our Mission: Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life. Your Team: CSMs at Seesaw work directly with customers to drive value for educators in a hands-on way. You’ll also collaborate cross functionally with our sales, support, product and engineering, content and finance teams on escalating issues, discovering trends, and more. Your Role: An enterprise CSM at Seesaw owns post-sales relationships with enterprise Seesaw accounts to ensure we are delivering on the value and promise that Seesaw is being used to its fullest potential. Not only should we be delivering on the value throughout the year, but renewing the learning loop success with Seesaw. CSMs at Seesaw understand how to serve and sell into the K-12 education market. Your Responsibilities: • Manage a portfolio of our largest district partnerships, • Own the renewal and expansion process for your portfolio, • Lead consultative meetings with key district stakeholders using data, • Develop strategy for each account, identifying expansion targets and cancellation risks Requirements: • Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion, • A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position, • A background in educational technology is preferred, or a comparable combination of education and professional experience serving the UK, MENA, and other surrounding regions, • Adaptable and skilled at managing change, maintaining strong performance and focus in a dynamic environment, • Ability to travel up to 25% of the time is required for this role, • Must be located and legally authorized to work in the United Kingdom Compensation & Benefits: Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package at Seesaw. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Seesawers. It is our expectation that the majority of candidates who are offered roles at Seesaw will land well within our salary ranges based on these factors. Seesaw cares about building a diverse and inclusive team to better advocate for the needs of our incredibly diverse K-12 users. We prioritize work-life balance and actually walk the walk — we care a lot about our work, but care more about our employee's well-being. We encourage everyone to work at a sustainable pace and have a flexible vacation policy that people actually use. Seesaw provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religious creed, color, sex, sex stereotype, gender, gender identity/gender expression/transgender, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, or military or veteran status. In addition to federal law requirements, Seesaw complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Seesaw is committed to protecting your personal data. Learn more about the personal information we collect, how we use it, and how to exercise your rights here:_ Our company participates in E-Verify.

At Mural Health, our mission is to make clinical trials easier for participants and caregivers by eliminating barriers to participation. As a Customer Success Manager (CSM), you’ll ensure our customers achieve meaningful outcomes while also helping Mural Health refine and scale how we deliver value. You’ll serve as a trusted advisor to clinical trial sponsors and sites, guiding them to maximize the value of our platform and strengthening their ability to support participants. You’ll proactively contribute your expertise and insights to strengthen operations while collaborating closely with cross-functional teams to make a meaningful impact. Reports to: Director of Customer Success in the US Location: UK- Remote What You’ll Do • Champion customers: Serve as the primary post-sale partner, building trusted, strategic relationships that deliver measurable impact from onboarding through full life cycle of each study, • Enable adoption & outcomes: Lead onboarding and training, monitor account health, and deliver regular business reviews that highlight results, insights, and opportunities, • Take Initiative: Take ownership of complex accounts, anticipate challenges, and drive solutions, • Bring insights to scale: Identify process improvements, strengthen internal workflows, and influence customer success strategy, • Collaborate cross-functionally: Advocate for customers across Mural Health, partnering with product, operations, Patient Kindness, and marketing teams to improve solutions and participant support, • Drive growth: Identify and support additional opportunities, collaborating with sales and marketing to expand customer relationships, • Share the story: Capture and communicate customer feedback, case studies, and success stories to drive internal improvements and customer advocacy, • You are an exceptional communicator: clear, persuasive, and effective with stakeholders at every level, • You are a problem solver: able to structure problems, create actionable strategies, and influence stakeholders, • You thrive in a startup environment: adaptable, proactive, and comfortable managing ambiguity, • You combine strategic vision and tactical execution: delivering on customer needs today while shaping long-term improvements, • You are motivated to improve patient and caregiver experiences in clinical trials, • 3-5+ years of progressive client-facing experience in Account Management, Customer Success, or Consulting, leading customer engagements and initiatives, • Bachelor's degree in business, life sciences, healthcare, or related field or equivalent work experience., • Experience in healthcare, life sciences, or clinical trials with understanding of pharmaceutical/biotech sponsor relationships preferred, • Proven track record managing complex customer accounts and delivering measurable outcomes (retention, adoption, satisfaction, or process improvements), • Experience influencing change and driving improvements across product, operations, or data-driven teams., • Excellent communication and presentation skills with ability to engage both clinical and technical audiences, • Strong problem-solving abilities and customer-centric mindset, • Experience with CRM and project management systems (Salesforce, Asana, Jira, Aha!, or similar), • A sense of humor! Mural Health is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at Mural Health, please contact careers@muralhealth.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Cognition is building collaborative AI teammates that enable engineers to focus on more interesting problems and empower engineering teams to strive for more ambitious goals. Deployed Engineers (DEs) are customer-facing technical experts who help our customers maximize the value they get out of Devi

Complexio is building Stevie — an enterprise AI knowledge assistant that gives executives and operators a complete view of their organization through knowledge graphs. Our customers are large maritime shipping companies managing hundreds of vessels, thousands of daily emails, and complex commercial operations. We're looking for a Senior or Lead Frontend Engineer to own Stevie's frontend. The interface is the product — it determines whether enterprise customers trust the intelligence, get value quickly, and come back. You'll shape all of that. Why This Role Enterprise AI UX is unsolved. You won't copy patterns — you'll create them. Citations from knowledge graphs, streaming AI responses that feel trustworthy, confidence indicators on operational intelligence. You own the full frontend. No separate frontend team. You are it — with real influence on product direction and architectural decisions. Flat org, real impact. Domain owners have authority. Engineering decisions are made by engineers, not managers. You'll own the full frontend — conversational AI interfaces, content feeds, document generation, collaborative features. The product is evolving fast and you'll shape what gets built and how. Must-haves 5+ years of frontend experience in production. You understand rendering models, performance characteristics, and architectural patterns deeply. • Strong product sense. You push back when the UX doesn't make sense. You've shipped real user-facing products., • Real-time/streaming UI experience. WebSockets, SSE, or similar live data patterns., • Comfort with ambiguity. You take vague problems and turn them into concrete frontend solutions., • You ship. End-to-end — prototype to production to iteration on feedback. Strong signals • Enterprise/B2B SaaS. You know the difference between consumer UX and building for a CFO who needs to trust a number., • AI product experience. Latency UX, citation rendering, hallucination presentation., • Design sensibility. Polished interfaces without a designer in the room., • Backend literacy. You can read a REST API and collaborate with backend engineers on data contracts., • Startup experience. Small teams, multiple hats, fast without cutting corners. How We Work • Direct communication. Honest feedback, hard questions, no hiding behind process., • Ownership over tasks. You're asked what you shipped and learned, not to fill out status reports., • Speed with quality. We ship fast because we scope well. Customer feedback cycles are weeks, not quarters., • AI-augmented workflow. We use AI tools extensively and expect you to be comfortable with AI-assisted development.

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Principal Product Specialist (AI-SPM / DSPM) to join our team. This is a remote role with a preference for candidates based in the United Kingdom or major European metropolitan areas such as Amsterdam or Frankfurt, reporting to the Sr. Director WW Field PM for DSPM. As a key member of the Data Security Product Organization within the DSPM Field PM team, you will drive the technical and commercial success of our DSPM solutions across the EMEA region. You will act as a critical bridge between our customers and the product organization, ensuring our platform evolves to meet real-world security challenges while empowering our field teams to win. What you’ll do (Role Expectations) Drive the sales strategy and execution for the DSPM product suite specifically for our EMEA customer base Lead and manage the end-to-end Proof of Concept (PoC) process for DSPM opportunities to demonstrate technical superiority and business value Serve as the primary technical resource for deploying DSPM solutions during the PoC phase to ensure seamless integration and performance Act as the definitive voice of the customer, synthesizing field feedback to directly influence and improve the DSPM platform roadmap Enable and educate the broader Zscaler field team to effectively position and sell DSPM solutions within their accounts Who You Are (Success Profile) You thrive in ambiguity and are comfortable building the path as you walk it, seeing uncertainty as the raw material to build something meaningful. You act like an owner with a fierce bias for action, navigating between high-level strategy and hands-on execution to ensure the mission succeeds. You are a learner with a true growth mindset, constantly seeking feedback and developing your skills to become a stronger partner and teammate. You are customer-obsessed and build deep empathy for both internal and external stakeholders to ensure their success remains our primary anchor. You are a pragmatic builder who is obsessed with iterating and shipping, never afraid to roll up your sleeves to build the first version yourself. What We’re Looking for (Minimum Qualifications) Deep expertise in infrastructure deployment within at least one major public cloud environment, specifically AWS, Azure, or GCP Proven professional experience in a technical, customer-facing role such as a Sales Engineer, Solution Architect, or Product Manager Exceptional technical sales expertise combined with the communication skills necessary to engage effectively with sophisticated enterprise customers Subject matter expertise in Data Security Posture Management (DSPM), Data Security, or cloud security projects like CNAPP Demonstrated ability to create and deliver high-impact Proof of Concept presentations that clearly communicate complex technical value to a business audience What Will Make You Stand Out (Preferred Qualifications) Advanced domain expertise specifically within the DSPM landscape Familiarity with or a strong aptitude for working with Network File shares within Data Center environments Hands-on familiarity or the ability to quickly master Gen AI infrastructure platforms including AWS Bedrock, Azure AI Foundry, or Google Vertex #LI-REMOTE #MG-3 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans, • Time off plans for vacation and sick time, • Parental leave options, • Retirement options, • Education reimbursement, • In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits _. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the _link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

About Ketch Ketch is redefining responsible data use for the AI era. Our Data Permissioning Platform helps companies manage data privacy, consent, and compliance -- while enabling privacy-safe data activation across devices, systems, and third-party applications. Global brands rely on Ketch to support GDPR, CCPA/CPRA, and modern data governance initiatives. What you'll do You'll own a book of regional customers through the full implementation lifecycle, working collaboratively with the broader CS team to support customers in the region, with ad-hoc support coverage as needed. • Lead solution design, configuration, onboarding, and adoption to drive time-to-value for regional customers, owning implementations end-to-end and independently., • Support regional customers post go-live in collaboration with the broader CS team, ensuring consistent delivery of value across the customer lifecycle., • Translate product usage into business outcomes, contribute to strategic customer conversations (QBRs), and maintain customer health to support retention and expansion., • Act as a technical escalation partner and subject-matter advisor, collaborating with Product and Engineering on fixes and improvements., • Provide in-timezone support coverage on an ad-hoc basis, triaging and resolving customer issues to minimize downtime and meet SLAs. Skills • Proven delivery of SaaS implementations and high-quality customer-facing deliverables, with the ability to manage multiple concurrent onboarding engagements independently., • Strong customer and stakeholder management, able to lead executive conversations and translate technical detail into business impact., • Excellent written and verbal communication and a pragmatic, bias-for-action approach., • Comfortable working within a regional CS team, collaborating across time zones to support shared customer outcomes., • Technically astute with strong understanding of SaaS concepts, integrations, and practical troubleshooting. Requirements • 5+ years of experience in customer success, professional services, solutions consulting, or a related customer-facing technical role at a cloud/SaaS company, with evidence of managing larger customer relationships., • Experience in a US-based early-stage B2B SaaS environment is essential., • Fluency in English and French is required, • Comfortable operating autonomously and in ambiguity, with a strong sense of ownership and cross-functional collaboration., • Legally authorized to work in the UK., • Bachelor's degree or equivalent experience. Information collected and processed as part of any job applications you choose to submit is subject to Ketch's . Ketch is proud to be an equal opportunity employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. If you have a need that requires accommodation, please let us know by emailing _. Ketch is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Ketch does not accept agency resumes. Please do not forward resumes to our jobs alias, Ketch employees, or any other organization location. Ketch is not responsible for any fees related to unsolicited resumes. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Identify where AI can be applied to fundamentally change how revenue processes work — building and deploying those solutions directly rather than outlining them for others to execute. Develop a hands-on understanding of how our revenue tech stack — data pipeline and customer-facing product — f

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰 £86,000-105,000 + | ✨ About us: At Monzo we want to make money work for everyone. We care deeply about our 15+ million customers. Through magically simple products and actionable insights, we put our customers in control of their finance. Our products are different by design, and reliable at our core. Our range of borrowing products are critical to Monzo’s mission. Not only do they serve important needs of our customers, they are also a key revenue driver to support Monzo keep delivering great products and experience. We have seen stellar growth and deep engagement with millions of borrowers, supported by effective and efficient credit risk management. Our product portfolios are still expanding fast, from personal to business credit, and markets beyond UK. We are looking for bright, passionate and creative individuals to further accelerate our growth. About the role The mission of Borrowing ML Scientists is to improve the customer and business outcomes through better automated decisioning, using Machine Learning and Statistical modelling. We have a primary focus in credit risk modelling, with our expertise also applied to predict and optimise utilisation, pricing, collection and marketing. You will be working alongside a team of very experienced and highly efficient ML Scientists, with well established toolings for the fully lifecycle of ML models. Each of you owns multiple ML applications end-to-end, from experiment design and data curation, to deployment and monitoring. You will be empowered to innovate in the data, methodologies and toolings, so we can build better models easier and faster. You will have exposure to all Borrowing products and applications, with autonomy to decide what are the most impactful topics to work on, and how to deliver them. You will work closely with our Credit Strategy Managers, Model Validation Analysts, Backend Engineers, and Product Managers, to fit your model development into the product roadmap. You are also empowered to think big about the business, market and customers, to influence our product and credit strategy beyond just the world of models. Our technology stack We rely heavily on the following tools and technologies (although we do not expect applicants to have prior experience of all them): • _ for all of our analytics usages, • and for our data modelling and warehousing, • PyData stack for model development and offline deployment, • Google Vertex AI platform for cloud computing, • _ for backend infrastructure, • Python for ML model microservices, • Go lang for most other microservices, • AI toolings for productivity (an evolving list), • Google suites including access to Gemini, • ChatGPT enterprise, • Claude code 🤩 You should apply if: • You are result oriented and motivated by the impact on our customers and business, • You enjoy a high degree of autonomy and thrive in a fast-paced environment, • You are keen to grow your knowledge in both business and technology 📌 You must have: • Excellent SQL and Python skills with good understanding of best practices in software engineering and data engineering, • In-depth knowledge of statistical and machine learning models: gradient boosted trees, logistic regression, neural networks, survival analysis, etc, • Solid knowledge of statistics: hypothesis testing, confidence intervals, bootstrap, • Experience of end-to-end model development and maintenance of ML models used for business critical automated decisioning, in a consumer facing industry, • Great attention to details while keeping an eye on the big picture, • Excellent communication skills to articulate complex problems, • Capability to build mutual respect and trust with people of different background Nice to have: • Experience in UK/EU retail lending businesses for personal/business customers, • Experience of ML model governance in a regulated industry, • Experience in leverage modern day AI tools for productivity The Interview Process: Our interview process involves: • 30’ Recruiter Call, • 45’ Initial Call, • 60’ ML technical skill interview, • 60’ Behavioural interview All interviews will be conducted through Google Meet. Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ What’s in it for you: 💰 £86,000 to £105,000 ➕ plus stock options & benefits ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be either based in our London office with hybrid working pattern, or fully remote within UK with occasional travels to London. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits _ #LI-DC2 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Our service division is a customer-facing function in a very demanding industry; the successful candidate will be dealing with some of the leading restaurants as well as a variety of casual dining chains, hotels, educational establishments, hospitals, government buildings, and offices. Winterhalter’s growth agenda in reliant on the continuous improvement of our service offering to strengthen customer engagement and win new business. We are therefore looking for a new Regional Operations Manager to cover an area focused around South London and the South East. The right person for the job: You will be able to manage time and work under pressure to tight deadlines while balancing the demands of numerous tasks. You will have the ability to adapt quickly in a rapidly changing environment and be keen to embrace new experiences, responsibility, and accountability. You will be reliable, tolerant and determined and will enthusiastically adapt to changing work processes and schedules as required. If you are a self-driven individual with a positive outlook, clear focus and ability to see things from another person's point of view - then you are well set to succeed in this role. The Regional Operations Manager will support, coach, mentor and performance manage a regional team of installation & Service Technicians with varying levels of skills and experience. A key player in the service operation, working with 4 other Regional Operations Managers supporting a variety of customers across all market sectors with a revenue value of approximately £12M. This role is the key driver in achieving the objectives of the operations manager/service managing director by: • Take ownership and responsibility for the delivery of the agreed goals and targets., • Providing constructive and positive feedback to team members., • Encouraging individuals, providing input and suggestions for problem resolution. Addressing interpersonal problems with team members quickly and directly and consistently dealing with performance issues in a firm, fair, respectful and timely manner., • Carrying out an assessment of the field service technicians this will include their technical ability to carry out their role, customer engagement and commercial competencies in the working environment., • Establish and maintain an effective debriefing process on a frequent basis to ensure goals and targets are being met., • Delivering constructive feedback via 1:1 meetings and group briefings. Responsible for ensuring team members receive the appropriate training, coaching, personal development, and performance management to perform their role to the highest standard. • Contribute to grading evaluations and development planning as required, • Contributing to the planning and execution of agreed goals and measurable targets Knowledge & Experience: • Proven 3-4 years field service experience as a service technician, • You must have proven experience in leading a team of field service technicians ideally 3-4 years experience, • As a manager of field service technicians you must be able to provide constructive feedback, manage their activity in the field and performance, • You will be managing and coaching a team of field service technicians so it is essential that you have worked with single and 3 phase equipment; an electrical qualification is essential., • Ability to troubleshoot, test, repair and service technical equipment, • Management qualifications are desirable but not essential, • Excellent written and verbal communication, • Strong analytical and problem-solving skills, • Excellent organisation and computer skills, • Ability to learn new applications and cross-train others is highly desirable, • Familiarity with mobile tools and applications, • Direct experience in the warewash and or catering industry is highly desirable Team Dynamics: The Regional operations manager will take ownership and responsibility for building a strongly motivated team of field service technicians with clear goals, targets and personal objectives. You will create a working environment which encourages a passion for service quality and continuous improvement in customer service. An important aspect of the role is the management of performance, recognising commitment and supporting continuous improvement. Recognised challenges in this role include; managing a team of independent individuals who work remotely and in relative isolation across a wide geography and drawing on skill and experience to adapt management style for a team with varying levels of skill and experience. • An essential part of this job is giving consideration to the resource requirements of the region – factoring in the skill base and experience of the field service technicians, as well as the customer needs in the territory., • Evaluate the geography and the associated traveling times affecting service delivery and individual effectiveness., • Ensuring the technicians have the correct and necessary information, resources, tools, training and coaching to complete all jobs allocated to the required standard. Hours of work & Benefits: • Core hours: 40 hours per week, Monday to Friday, • Competitive salary, • Company vehicle (with use privately) including fuel card, • 25 days annual leave - plus bank holidays (increasing with length of service), • Pension & Life Assurance, • Private Medical Cover, • Employee assistance plan and discount scheme Winterhalter is an equal opportunities employer

We are Future, a global multi-platform media company with big goals and the talent to bring them to life. Together, we connect people to their passions through the high-quality content we create and the innovative technology we pioneer. Future's Technology department has been instrumental in the company's success over recent years and is vital to Future's continued growth and disruption of the digital publishing industry. As part of the strategy around GoCompare's acquisition by Future, we're putting in a technology roadmap for re-platforming our domain around an API-first, cloud-based serverless architecture to become the leading PCW service. As part of this, we are looking to Re-engineer our Salesforce Marketing Cloud Technical approach to drive optimization and reuse. The Senior Salesforce Marketing Cloud Engineer will play a critical role in developing marketing solutions that enhance our customer interactions and drive business growth. This senior position requires a combination of strategic planning and technical expertise to ensure the effective deployment and optimization of our Salesforce Marketing Cloud environment. Reporting to the Salesforce Automation Manager, you will define the technical specification of new features and services, and ensure that the team maintains and improves the existing codebase. You will ensure changes are scalable, tested, and developed following best practices. Working closely with Engineering, Product and CRM teams you will ensure that all campaigns, channels and products integrate reliably. You will also expect to mentor engineers, junior/graduate engineers & trainee engineers, contributing to their growth and knowledge, and review their code. Your opinion matters within your role - your peers will look to you as a key player within the team. You will be expected to make key decisions that are in line with the technical roadmap & replatform, and be able to explain to other members of the wider team (both technical and non-technical) to support your decisions. • Possess a deep understanding of SFMC's data architecture and contact mappings, • Advanced SQL and Data Modeling: Beyond basic SQL, ability to perform complex queries and create sophisticated data models and audiences ., • 5+ years of hands on experience working in an implementation facing environment delivering enterprise level solutions, • Proficiency in AMPscript and SSJS: Skills in Salesforce Marketing Cloud's scripting languages to customise data handling and user experiences dynamically., • Integration Expertise: Experience with integrating SFMC (Marketing cloud connect) with other Salesforce clouds (like Sales Cloud and Service Cloud) and external systems via API and SFTP protocols., • Experience of HTML/CSS and JavaScript: For creating personalised and responsive email templates and cloud pages., • A solid understanding of customer relationship management (CRM) and web based channels., • Some knowledge of GDPR data governance policies and handling of PII data, • Experience working with data views The expected range for this role is £60,000- £65,000 This is a UK, Remote-based role … Plus more great perks, which include; • Uncapped leave, because we trust you to manage your workload and time, • When we hit our targets, enjoy a share of our profits with a bonus, • Refer a friend and get rewarded when they join Future, • Well-being support with access to our Colleague Assistant Programmes, • Opportunity to purchase shares in Future, with our Share Incentive Plan Internal job family level Technology 5 We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it! We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone. Because a diverse team isn't just good for business. It's the Future. Find out more about Our Future, Our Responsibility on our website. Please let us know if you need any reasonable adjustments made so we can give you the best experience! #LI-Remote #LI-HL1

We're hiring Customer Partner Agents to join a leading telecommunications company focused on expanding its customer base. This role is ideal for someone with a strong sales mindset, great communication skills, and a passion for delivering tailored solutions to new customers. As a Customer Partner Agent, you'll be on the front line of customer acquisition-interacting with potential clients through promotional campaigns and events. Your goal is to understand customer needs, confidently pitch the right telecom products or services, and close sales to help meet team targets. This is a dynamic, customer-facing position where your ability to build rapport, explain complex offerings simply, and hit performance goals will directly contribute to the company's growth. What You'll Do: • Engage new customers through direct sales and promotional activity, • Present relevant telecom products based on customer needs, • Meet or exceed sales and acquisition targets, • Maintain strong knowledge of products and services, • Report on activity and performance Key Requirements: • Proven sales experience (telesales, retail, or face-to-face), • Strong verbal and written communication skills, • Customer-first mindset with relationship-building ability, • Motivated, goal-driven, and comfortable working to targets, • Good understanding of telecom products (training provided), • Able to work independently and as part of a team ACS are recruiting for a Customer Partner Agents. If you feel that you have the skills and experience required in this advertisement to be a Customer Partner Agentssubmit your CV including an outline of your experience as a Customer Partner Agents. It is always a good idea to include a covering letter outlining your experience as a Customer Partner Agents with your application as this will enhance your chances of selection and improve your prospects of landing the Customer Partner Agentsrole you desire.

Are you a Technical or Scientific Service Engineer looking to concentrate your work within Manchester? Are you looking to do local site-based customer-facing work, while keeping an element of variety? Due to our rapid expansion, an opportunity has arisen for a Technical Service Engineer / Scientific

Electrical and mechanical maintenance Breakdown diagnosis and repairs Planned preventative maintenance Installations and commissioning Customer-facing site work (quality service, not high-volume call outs) Qualifications & Skills Were looking for an engineer with a solid electrical background and ex

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. AXA UK Support Functions look after our three customer-facing business units, providing the infrastructure and expertise to make sure we can be there for our customers. Join