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IT Service Analyst Preston – hybrid working is offered where operationally feasible, after probation Competitive salary, negotiable depending on your experience and expertise + benefits Core Support hours are between 8am and 6pm on weekdays. Some additional on call rota support will be required. Additional support hours mean that you will be required to be part of the On Call Rota - Monday-Friday 6pm-9pm, and weekends 9am - 12 noon, approximately once in every six-eight weeks. Are you ready to bring your IT and customer service expertise to a role where your skills and unique perspective can make a lasting impact? What Sets Us Apart At MHA, we’re about people first – our people, our clients, and the communities we serve. As one of the UK’s top 15 accountancy firms and a proud member of Baker Tilly International, the 9th largest network in the world, we are a hub of global knowledge with a strong local commitment. Our people-focused approach truly sets us apart. Here, you won’t just be another face in the firm; you’ll be part of an ambitious, driven team dedicated to continuous learning and growth. We invest in our people because they are the foundation of our success. We take immense pride in being awarded gold for Investors in People. This recognition reflects our deep commitment to nurturing talent and ensuring every individual feels valued and supported. Qualification and Essential Skills Qualifications: • ITIL Foundation desirable, • Experience in a customer facing IT role, • Skilled in the creation and delivery of customer focused presentations and communications, • Experience working within an IT Managed Service environment, • A good general knowledge of end user technologies, e.g. PC’s, Audio Visual, Mobile Phones, Telephone systems, • Experience working with ITIL service and support processes, • Strong analytical and diagnostic skills for problem resolution and root cause analysis, • A broad understanding of technology and a good level of awareness of technical concepts, • Excellent knowledge of Microsoft products The coordination and assurance of all IT Services, ensuring high quality, consistent, professional and service level driven support is delivered to the MHA staff and partners (customers). The role of the IT Support Analyst is to provide outstanding service to our customers. Focusing on your aligned region, offices and customers to gain a deep understanding of their ways of working and ensuring that IT services deliver exceptional value. Support the delivery of an IT service that is reliable, resilient, scalable and secure and puts the customer’s experience at the forefront. Build great relationships with our key customers in your region and be known as the 1st point of escalation for any service queries. Where complaints do arise, ensure that the Service Managers are informed promptly. A key part of the role is to help our customers to achieve value from IT through improved understanding of the tools available. Through the delivery of workshops, knowledge materials and focused communications. You will be expected to tailor these to the specific needs of your region, offices and customers. Service Desk - In your role you will monitor the queues in your region and ensure that expectations are being met or managed. You will not personally fix each ticket, but you will be responsible for progress and escalation where necessary. You will take calls and log them into our ITSM and allocate them to the relevant colleague if you are unable to do a first-time fix. The role covers several offices within a region and therefore weekly UK travel, and Agile working will be necessary. Main Responsibilities Ensure that all the Service to your offices and customers are delivered in a customer centric manner that is also secure, efficient and cost-effective. The activities associated with this include: • Help our customers with questions and allow them to get the most out of our systems by resolving their issues so they can focus on what is important, • Provide high quality support to customers by email, phone and in person, • Record, update and resolve support tickets and service requests, • Identify and find solutions to problems, • Configure, distribute, maintain and dispose of IT equipment according to established processes, • Support the use of office IT equipment including meeting room technologies, • Resolve 1st and 2nd line application issues and manage the 3rd line support where necessary, • Delivery engaging training & awareness sessions to groups of customers, • Providing a point of escalation to ensure issues are managed efficiently and proactively ensuring minimum impact on staff that use the IT Services, • Being the champion of IT in the region, ensuring that a positive message is given to all and dealing with any dissatisfaction in a professional and positive manner, • Build strong relationships with our IT Managed service providers, ensuring that we work as one team in the interest of the customer, • To be considered, professional and objective always, • Work with the Service Managers to build and implement a customer engagement plan that delivers measurable improvements in service and raises the perception of customers, • Ensure that the Service Documentation and Processes that support the services are up to date and provide an accurate representation of the environment, • Genuine Work Life balance, • 33 days holiday Inc. bank holidays, plus the opportunity to buy or sell up to 5 days (28 days on a training contract, with the opportunity to buy 5 days), • Competitive salary package, • Employee Recognition awards., • Paid CSR Volunteering time., • Accredited Investor in People.

Field Sales Representative – Smart Cart In‑Store Promotion The Field Sales Representative promotes and supports the use of smart shopping carts in grocery stores. On a typical day, you’ll engage shoppers, demonstrate how the cart works (automatic item recognition, weighed produce, and self‑checkout), encourage adoption, and assist customers with questions or issues while they shop. This is a highly customer‑facing role that requires an outgoing, confident personality and comfort engaging strangers in a busy retail environment. Key Responsibilities • Proactively approach in‑store customers and introduce them to the smart cart., • Demonstrate key features, including produce weighing, item recognition, and checkout., • Encourage customers to try the smart cart and support them while it’s in use., • Address basic questions or issues during the shopping experience., • Act as an brand ambassador within the store., • Work toward daily and weekly smart cart adoption targets., • Provide simple feedback on customer reactions, usage issues, and adoption barriers. Required Experience & Skills • Experience in direct customer engagement, sales, or retail (field sales, brand promotion, or similar)., • Comfortable approaching and speaking with customers in person., • Confident using basic technology and demonstrating new tools., • Able to troubleshoot simple user issues., • Willing to work Thursday–Monday, including weekends. Ideal Candidate Profile • Outgoing, friendly, and persuasive without being pushy., • Comfortable handling rejection and re‑engaging new customers quickly., • Self‑motivated, reliable, and goal‑oriented., • Enjoys explaining products and helping people try something new., • Professional and positive when representing a brand in-store.

Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: To design and implement software solutions for underwater robotics applications in line with the company's business needs through innovation, creativity and professionalism. Able to demonstrate expertise and experience in software used on industrial/vehicle/vessel systems. Reporting to the Software Manager the Software Lead role involves taking responsibility for the delivery of projects and leading multidisciplinary teams to deliver technically complex software projects for subsea vehicles and associated robotic functions. Typically requiring input from several differing software and engineering disciplines and supporting functions the software lead is able to bind these inputs together to successfully deliver the software content for Saab products. Qualifications and Skills: Required skills: * A minimum of 7 years' experience as a Senior Engineer. * A Degree in a relevant Engineering Discipline. * Broad understanding of software from embedded though to applications * Leading multi-disciplined teams of software engineers * Able to develop a software architecture for complex systems from scratch * Sound understanding of modern software methods and technologies * Able to maintain a system level approach and not get lost in the detail * Able to develop system level requirements and derive lower level requirements to achieve these * Sound understanding of safety concepts and design * Able to interface directly with customers * Able to act as a technical authority * Able to communicate technical concepts to non-technical stakeholders * Able to estimate work content and duration * Able to plan work loading for teams ensuring no team member is overloaded * Able to develop and instigate processes to ensure industry best practice is achieved * Able to ensure appropriate levels of Software Quality are achieved for projects * Able to mentor and develop junior engineers * Ability to delegate tasks * Able to manage resources and budgets * Practical understanding of standards and application of standards * Appreciation of Cyber Security and the impacts on design In addition, you will be Able to demonstrate software skills in some of the following technologies on both Windows and Linux: * C++ * Javascript * Python * XML * JSON * HTML * CSS * Web backend servers (Angular, Django, NodeJS, React, Apache or similar) * Web Sockets * Docker * TCP-IP / UDP * SQL or other databases * Dev tools (Wireshark, system log interrogation etc..) * Databases * Cyber Security Desirable: * Exposure to IP video and video routing * Familiarity in design and testing of control software * Familiarity with Systems serving Real Time Information via Web Sockets * Use of DDS and interfacing with it * Message Queues (Active MQ/Rabbit MQ/ZeroMQ) * GUI Development experience (.Net GUI framework, Qt 6.2 or previous versions) * Developing and debugging software for application software in Visual studio (2013, 2017, 2022) * Customer facing API's using web technologies By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.

Service Advisor Prestige Franchised Motor Dealership - Preston Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join the team. The Service Advisor position entails both working alongside the Service Manager and to deliver the goals of the business Welcome all customers at Service Reception in a warm and professional manner Advise customers of any additional work required Book vehicles into the department for work to be carried out Keep customers updated on the progress of their vehicle Delivering high levels of customer service, you will find their requirements and advise on cost, time scale and what exactly will happen. This role is within a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service Looking for someone with a strong customer service background, with the right personality and confidence to fit with the team. A professional, well presented, confident Service Advisor to work with the team on the front desk & workshop to hit and exceed targets. This is a position based on the front desk, customer facing, within a main dealership environment. The right individual must have previous motor trade experience as a Service Advisor or Aftersales Advisor. Having experience ...

Furniture/Upholstery Technician – North West - Field Based – £31,700 + Company Vehicle + Annual Bonus (c£4,500)+ Other Excellent Benefits Take your career to the next level with a market leading consumer brand at their Belfast operation. This is a customer facing, hands-on Service Technician role where quality, pride in workmanship and first class service really matter. You will be trusted to represent the brand in customers’ homes, carrying out professional repairs and leaving every customer confident they made the right choice. Are you experienced in upholstery and/or furniture repair? - ESSENTIAL Are you comfortable working independently in customers’ homes? - ESSENTIAL Do you take pride in quality workmanship and customer satisfaction? Are you confident using hand tools and working with fabric or leather materials? What you NEED... Experience in upholstery and/or furniture repair Confidence working in customer homes and representing a brand professionally Practical skills using tools such as staplers, cutters, sewing equipment and hand tools Ability to diagnose faults, damage or wear and decide on the best repair solution A strong eye for detail and commitment to high quality standards Physically able to lift and manoeuvre furniture safely Full UK driving licence What you will get in return... Competitive basic salary with company bonus Strong long-term career de...

Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: The Sensor Systems UK Integrated Logistic Support Training team is seeking a talented and highly motivated UK-based Radar Instructor to support our portfolio of sensor systems operations . The training team is responsible for providing operator and advanced maintenance training at our sites in Fareham, UK and Gothenburg, Sweden, as well as at customer locations globally. The successful candidate should have the potential to help the business develop the role. You will be required to work with the customers' needs foremost, in an environment where cooperation and problem solving are necessary traits. You thrive in big groups, and easily maintain a large professional network. You are perceptive and flexible, but have integrity and always act with Saab's best interest in mind. In order to ensure we deliver the highest quality training, we focus on using different training methodologies and techniques to best suit the training output. You will be trained across the Saab UK sensor system portfolio, with opportunities to develop within Saab. As well as delivering training, you will also be responsible for developing, creating and maintaining the necessary educational material, and assisting in the compilation of technical publications, supporting our UK and Swedish colleagues. Key Responsibilities: As a Radar Instructor, you will be responsible for various activities across the training product lifecycle through development, delivery and assurance, in collaboration with key internal and external stakeholders. Further responsibilities will include: • To Plan and deliver both operator and maintainer courses on a variety of sensor systems., • Administration and reporting of training events as required., • Operate and fault-find on customer sensor systems to enhance training., • Solicit, compile, analyse and react to student feedback, internally and externally., • Offer subject matter expert advice on system and software development., • Provide feedback and input into sensor technical publications., • Be a motivated and critical thinking individual, with excellent interpersonal skills that will be comfortable working in a complex customer-facing environment., • Enjoy working and developing as part of a team, but also able to individually manage your own workload as required., • Experience of radar, communications or sophisticated electronic systems., • Teaching or instructional experience. Previous experience in a technical customer-facing environment, demonstrating problem-solving and leadership in a high-pressure environment., • Computer literate., • Be willing to travel within UK and globally; this will be an active role, with events occurring regularly throughout the year (up to 3 weeks per training event)., • Full UK driving licence., • During your employment you will handle tasks and materials that are classified as military secret and therefore you must have a UK or Swedish citizenship., • Qualified to ONC/HNC level or equivalent experience in a technical area.

ENWL in Preston is seeking an experienced Project Manager to oversee projects within strict scope, budget, and quality constraints. The role demands proven project management experience, leadership, and customer-facing skills.

Job Title: Quality/Compliance Manager Location: Preston | Full-time | Monday – Thursday 08:00 AM – 4:30 PM | Friday 08:00 AM – 1:00 PM Salary: £40,000 - £45,000 (Based on Experience) Our client is a distinguished UK-based manufacturer and supplier of industrial laminates, composite materials, and precision machined components. With over 155 years of expertise, they are dedicated to delivering high-quality products backed by excellent service and a commitment to excellence. Responsibilities: Ensure maintenance of ISO9001, AS9100, and customer-specific certifications and approvals. Enhance compliance with customer requirements across all relevant processes. Lead and manage internal, external, and supplier audits. Drive continuous improvement initiatives within compliance systems. Perform compliance checks and approvals during customer inquiries and order stages. Implement and maintain regulatory compliance systems, including ethical sourcing and export regulations. Deliver training and raise awareness to ensure adherence to customer expectations. Create and manage documentation to demonstrate compliance. Monitor and ensure ongoing conformity and effectiveness of associated processes. Desired Skills and Experience: Proven experience in managing quality processes (Essential). Experience with Environmental and Health & Safety Management Systems or similar environments (Preferred). Strong document writing skills to support compliance systems. In-depth understanding of engineering processes and technical specifications. Proven ability to drive system improvements with a focus on compliance management. Collaborative team player with a proactive approach. Customer-facing experience. Proficient in Microsoft Office applications (Essential). Commercial and strategic awareness within manufacturing or a similar industry (Preferred). Exceptional attention to detail (Essential). Strong written and verbal communication skills. Full UK driving licence (Essential). Ability and willingness to travel internationally. Benefits: 20 days annual leave, plus bank holidays. Early finish on Fridays. Contributions to a Personal Pension Plan. Profit-sharing scheme. Sick pay scheme. Additional Perks: On-site canteen Company events Free on-site parking Job Type: Full-time INDLIV

Field Sales Representative – Smart Cart In‑Store Promotion The Field Sales Representative promotes and supports the use of smart shopping carts in grocery stores. On a typical day, you’ll engage shoppers, demonstrate how the cart works (automatic item recognition, weighed produce, and self‑checkout), encourage adoption, and assist customers with questions or issues while they shop. This is a highly customer‑facing role that requires an outgoing, confident personality and comfort engaging strangers in a busy retail environment. Key Responsibilities • Proactively approach in‑store customers and introduce them to the smart cart., • Demonstrate key features, including produce weighing, item recognition, and checkout., • Encourage customers to try the smart cart and support them while it’s in use., • Address basic questions or issues during the shopping experience., • Act as an brand ambassador within the store., • Work toward daily and weekly smart cart adoption targets., • Provide simple feedback on customer reactions, usage issues, and adoption barriers. Required Experience & Skills • Experience in direct customer engagement, sales, or retail (field sales, brand promotion, or similar)., • Comfortable approaching and speaking with customers in person., • Confident using basic technology and demonstrating new tools., • Able to troubleshoot simple user issues., • Willing to work Thursday–Monday, including weekends. Ideal Candidate Profile • Outgoing, friendly, and persuasive without being pushy., • Comfortable handling rejection and re‑engaging new customers quickly., • Self‑motivated, reliable, and goal‑oriented., • Enjoys explaining products and helping people try something new., • Professional and positive when representing a brand in-store

Proactive Personnel are currently looking for a Quality/Compliance Manager to start work in Preston, Lancashire on a permanent basis. Role: • Maintain and retain existing approvals including ISO9001, AS9100 and customer-specific approvals, • Improve compliance with customer requirements across all relevant processes, • Lead internal, external and supplier audits, • Drive continuous improvement initiatives across compliance systems, • Conduct compliance checks and approvals at customer enquiry and order stages, • Implement and maintain regulatory compliance systems (e.g. ethical sourcing, export requirements), • Deliver training and raise awareness to support compliance with customer expectations, • Create and maintain documentation to evidence compliance, • Monitor associated processes to ensure ongoing conformity and suitability Requirements: • Proven experience managing Quality processes (Essential), • Proven experience in Environmental and Health & Safety Management Systems and/or environments (Preferred), • Strong document writing experience to support compliance systems, • · Good understanding of engineering processes and technical specifications, • Demonstrable experience improving systems, with a focus on compliance management, • Proven team player with a collaborative approach, • Customer-facing experience, • Proficient in Microsoft IT packages (Essential), • Commercial and strategic awareness within manufacturing or a similar industry (Preferred), • Excellent attention to detail (Essential), • Strong written and verbal communication skills, • Full UK driving licence (Essential), • Ability and willingness to travel outside the UK The hours of work are Monday to Thursday 08:00am- 16:30pm and Friday 08:00am- 13:00pm. If interested, please call Tyheisha on (phone number removed) or apply now

We’re looking for candidates with 4+ years of experience in technical, customer-facing roles and strong programming skills, especially in Python. In this role, you'll embed with strategic customers to drive AI adoption, build production applications using Claude models, and collaborate with cross-

This customer-facing role demands creativity and strong technical skills to deliver innovative solutions. Responsibilities include overseeing product trials, ensuring quality standards, and collaborating closely with customers.

Chip Financial Ltd is seeking an AI Product Manager to lead the development of customer-facing agents and internal automation tools in London.

Operations is a global technology support team spread across EMEA, APAC and US, providing customer-facing trading application, middle office, market data and STP support for BGC partners group brands (GFI, BGC, Latium, RP Martin, Sunrise, Cantor, Aurel). Gain an understanding of the pre and post tra

You will work 20 hours per week, helping customers, managing deliveries, and maintaining store standards.

This role involves implementing technology for customers, working closely with sales and engineering teams, and providing support for onboarding new customers.

Due to growth, this well established corrugated packaging company seeks an experienced Customer facing conventional corrugated structural designer to join their design team. You will work alongside the sales team in this role with some of your time spent in the office and some spent out with custome

Bennett and Game Recruitment LTD is seeking a Project Coordinator to join their Customer Services team in Poole, UK. Candidates should have experience in customer service or coordination roles, and excellent communication skills are required.

In this customer-facing role, you will be responsible for providing exceptional service to customers, handling inquiries, and maintaining knowledge of automotive parts. Candidates should have at least 1 year of relevant experience, strong customer service skills, and proficiency in computer systems.

This role involves providing technical support to internal teams and external customers to ensure product compliance with quality and legal requirements.

The ideal candidate has strong proficiency in Python, experience in customer-facing roles, and excellent communication skills. Collaboration with engineering and customer success teams is key to delivering exceptional client value.

A leading technology firm in Greater London is seeking a Data Platform Solutions Architect to help customers tackle big data challenges using the Databricks platform. Responsibilities include driving impactful projects, guiding customers through data journeys, and collaborating with cross-functional

The role involves providing face-to-face customer service, operating within catering policies, and complying with food hygiene standards.

In this role, you will be the joyful face of the shop, preparing fresh food while providing exceptional customer service.

A leading water filtration company located in Greater London is seeking a Customer Support Sales Associate. This position requires proactive engagement with existing customers, supporting the sales team, and managing inquiries.

A technology-driven claims administration company is seeking a full-stack engineer to engage with customer stakeholders, build systems for critical operations, and deliver insights.

The role involves working directly with blue‑chip customers and requires excellent communication and interpersonal skills for close relationship management with key accounts under tight deadlines. Suitable for a Graduate Trainee 3‑D Product Design Engineer or a second jobber looking to progress

A leading relationship bank in Solihull is looking for an Assistant Banking Manager focused on customer service and account administration. The role includes managing customer interactions, preparation of facility letters, and ensuring compliance through ongoing reviews.

Candidates should be hardworking, physically fit, and customer-facing.

Ideal candidates should have a Bachelor’s degree and 1-3 years of experience in a technical customer-facing role, with strong communication and collaboration skills. This role involves troubleshooting software issues, responding to customer inquiries, and collaborating with internal teams to impro

SCC is hiring a Customer Support Engineer to provide IT support at customer sites in Warrington. Candidates must have good customer skills, a full UK driving license, and CompTIA A+ qualification.

This role involves working closely with customers to develop high-impact software solutions rapidly.

This full-time role focuses on customer service and involves coordinating the order fulfilment process, managing client queries, and ensuring effective order flow with warehouse teams. The ideal candidate will have proven customer service experience, strong organizational and problem-solving skills,

In this role, you will provide pre- and post-sales support, act as a bridge between customers and R&D, and deliver product demonstrations.

ClaimSorted is looking for a Forward Deployed Engineer to enhance customer success.

Pret A Manger is seeking a full-time Team Member based in London to provide exceptional customer service and prepare delicious food in a fast-paced environment. Responsibilities include creating a joyful atmosphere for customers and collaborating with the team.

In this role, you'll work directly with clients to design, deploy, and enhance solutions using our platform, influencing the product roadmap based on customer insights. The ideal candidate will have over 3 years of experience in software engineering with a focus on direct customer engagement.

You will collaborate with customers, provide expertise on AI tools, and mentor junior team members.

The ideal candidate will have hands-on experience in aerospace manufacturing and a customer-facing quality role. This permanent role involves direct customer interaction, driving quality performance, and ensuring compliance with aerospace standards such as AS9100 and NADCAP.

In this role, you'll be the friendly face at the shop floor, preparing fresh food and delivering excellent customer service.

Case-Iq, located in the UK, is seeking a Software Application Developer to join their Support Team.This remote-first position involves full-stack development using JavaScript with a focus on Node.The ideal candidate will hold a degree in Computer Science and have experience in an Agile environment.P

Responsibilities include providing excellent customer service, operating the till system, and maintaining cash handling practices.

An innovative tech company in Greater London is seeking a Forward Deployed Engineer to support customer deployments and enhance their software testing platform. This role combines engineering and customer interaction, requiring strong programming skills and effective communication.

You will be responsible for preparing fresh food and providing exceptional customer service in a fast-paced environment.

This role involves customer-facing engineering to optimize the use of AI solutions and requires strong full-stack skills in React, TypeScript, and Node.

This job involves preparing and serving delicious sandwiches, providing excellent customer service, and ensuring the food areas meet safety standards.

You will deliver exceptional customer experiences while serving at the till and assisting with organic products. The role requires customer service skills, a passion for food and health, and flexibility for various shifts.

Veterinary Receptionist - Portishead.If you enjoy providing great service and working in a team, we have just the opportunity for you to join the team as an Experienced Veterinary Receptionist at our Portishead Vets for Pets practice.What your typical day will look like:.Your focus is to provide an