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Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver and Bangalore, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Company: Ema Unlimited Inc. Location: London Employment Type: Full-time/Remote Ema is building the world’s first Universal AI Employee — a production-grade agentic AI platform that automates real enterprise workflows across HR, IT, Finance, and Operations. Ema’s customers do not run demos. They replace mission-critical, manual business processes with agentic AI systems that operate across multiple SaaS tools, APIs, and human-in-the-loop workflows. In this world, support is not reactive. Support is production reliability, trust preservation, and system learning. At Ema, Senior Technical Support Specialists are operators of live AI systems, not ticket handlers. The Senior Support Engineer owns the health, reliability, and trustworthiness of Ema’s deployed agentic AI systems in production. This role sits at the intersection of: AI behavior Workflow orchestration Enterprise integrations Customer trust Engineering feedback loops This is: ❌ Not L1 / call-center support, ❌ Not a “just escalate to engineering” role, ❌ Not reactive firefighting only This is: A senior technical escalation role, A production debugging and RCA role, A partner to Engineering, Product, and Implementation, A role with real authority during incidents You are the last line of defense between a production issue and customer trust erosion You prevent small failures from turning into account-level crises You ensure learnings from incidents improve the product and delivery systemically Customers trust Ema because issues are handled competently and transparently AI failures are explained, mitigated, and prevented — not hand-waved Production stability improves over time, not degrades You gain rare experience operating agentic AI systems in production You build deep expertise across AI, integrations, and workflows You can grow into Reliability Engineering, Implementation Leadership, or Product-facing roles Diagnosing failures in multi-agent AI workflows Deeply understanding Ema’s platform and providing workarounds/alternate approaches to customers facing issues Debugging issues spanning: AI behavior (false positives / negatives) Workflow logic Integrations (HRIS, ITSM, IAM, Finance) Data quality Platform configuration Handling Sev-1 / Sev-2 customer specific incidents calmly under customer pressure Help Engineering & Product teams Prevent repeated incidents through disciplined RCA Converting noisy customer complaints into high-signal engineering feedback Own customer-reported issues from intake to resolution adhering strictly to SLAs Take responsibility for diagnosis, coordination, and closure; Importantly, provide workarounds to customers to unblock them while engineering fix is made Ensure no issue is “lost” between teams Act as technical owner even when multiple teams are involved Debug agentic workflows end-to-end Trace failures across agents, tools, integrations, and humans-in-the-loop Identify whether issues are caused by: Model behavior Prompt / policy logic Workflow orchestration Integration constraints Customer configuration Provide clear, actionable root cause summaries Resolve Sev 1 / Sev 2 Client issues; Escalate to the right team to help solve and close the issue. Keep customer communication calm, factual, and confidence-building Communicate during incidents without speculation or panic Explain AI failures in a way customers can understand Set realistic recovery timelines Rebuild trust post-incident through transparency and follow-through Write high-signal bug reports and incident summaries Advocate for fixes based on customer impact, not noise Help Product understand real production behavior Ensure support insights influence roadmap and quality improvement Improve runbooks, playbooks, and diagnostics Improve on-call hygiene and escalation clarity Mentor junior support engineers Raise the overall support bar at Ema Excellent debugging instincts Comfortable operating in ambiguous systems Able to isolate root cause across layers Issues do not bounce — they get owned Calm during incidents Bias toward permanent fixes Knows when to escalate and when not to Can say “we don’t know yet” credibly Communicates clearly with both engineers and customers Low ego, high accountability Truth-seeking over blame Respects both customer urgency and engineering quality 6–9+ years in senior technical support, reliability, or production engineering roles Experience supporting enterprise SaaS platforms in production Strong understanding of: APIs and integrations Distributed systems Logs, traces, and diagnostics Experience handling escalations and incidents Customer-facing experience with senior stakeholders Support or reliability roles in AI / automation platforms Experience with workflow orchestration or agentic systems Familiarity with AWS / GCP / Azure Background in high-availability, 24×7 systems Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.

At Classiq Technologies, we’re shaping the future of quantum computing. Our mission is to make quantum computing practical and impactful by bridging the gap between hardware and real-world applications. Our platform enables developers and enterprises to design, optimize, and deploy quantum algorithms at scale, automating complex processes and supporting teams from beginners to experts across diverse architectures. Clasiq is trusted by Fortune 500 leaders and global governments. We accelerate the quantum era with a platform that transforms bold quantum ideas into working applications. As a Quantum Solutions Architect, you'll lead the technical track of the sales cycle with European customers (government, enterprise, academy), helping customers with varying capabilities in the quantum software domain to evaluate, adopt, and engage with Classiq's quantum software platform. You’ll partner with all the GTM teams and serve as the trusted advisor for customers and team members, finding solutions to the most complex challenges, guiding technical discovery, and delivering customized demos that fulfill the customers’ expectations. What You'll Do • Partner with Sales and other teams to qualify, scope, and shape opportunities, and then, with the customers, define technical engagement plans and strategy, • Lead technical discovery processes to understand customer challenges across a variety of domains (such as Finance, Pharma, Automotive, Healthcare, logistics, and many more) using quantum information and quantum algorithm development expertise., • Build trust and lead customers to educated decisions through clear, compelling demos, • Articulate complex quantum computing concepts to a range of technical audiences, one-to-one and one-to-many, • Proactively identify new technical opportunities within customer conversations, • Influence product direction by relaying field feedback from prospects, • Maintain a library of reusable implementation assets and POC templates Who You Are • 3+ years of experience in a customer-facing technical role (e.g., Solutions Engineer, Presale Engineer, or deep DevOps roles that were customer-facing), or in a strategic technical position with strong cross-functional engagement (e.g., Product Manager, System Architect), • Experience with quantum information, quantum software engineering, or quantum algorithms, • A degree with Computer Science and compelling experience in deep tech, or a degree in quantum information or quantum computing, • Located in Europe, a native speaker of the local language and English. Being multilingual is an advantage as long as English is a native language., • Ability to work independently and remotely, • Excellent communication skills and the ability to explain technical topics clearly Bonus Points • preferred. A Ph.D. is preferred in a relevant field, • Experience in Chemistry Location: European cities (primarily London, Munich, Berlin, Milano, Zurich, Paris)

ABOUT MONEYTHOR Moneythor is an award-winning global enterprise software company based in Singapore providing banks and fintech firms world-wide with a modern technology platform to enhance their digital banking services, with a prime focus on the generation of data-driven personalised recommendations and insights for consumers and businesses. Moneythor is headquartered in Singapore and with presence in London, Paris, Dubai, Tokyo, and Sydney, with further expansion in progress. OVERVIEW Are you energised by figuring out elegant solutions to hard problems? Do you love doing great work and always going above and beyond for your clients? Have you been looking for a role where you can stretch and leverage all your skills as part of an amazing team? If yes, then this might be the perfect role for you! We have an opening for a pro-active and personable Solution Engineer with deep JavaScript, HTML, and Web development experience. This is a client-facing role where you will be the point person for our enterprise clients in the region and help them maximize the value they generate from the Moneythor solution. You will also work closely with our business development, product, and engineering teams to identify potential product enhancements and sales opportunities arising from your client engagements. This is a remote role with preference for London / UK-based (Must be fluent/native Spanish speaker). If you're keen to make a difference every day, please read on: RESPONSIBILITIES • Provide strategic, operational and deep technical expertise to execute Moneythor’s Customer Success vision., • Provide assistance to our digital banking clients and address their ongoing technical & functional questions., • Act as technical go-to person for our customer success organization, • Leverage your deep HTML, JavaScript, Web development, SQL, and Java skills to customize our clients' implementations., • Play an evangelist role with our clients on the existing and/or new features of the solution., • Maximize platform adoption/engagement and drive new business growth through greater advocacy and reference-ability., • Understand and analyze client business requirements, and help implement, test, package and ensure the timely and accurate solution delivery., • Partner with business development, product, and engineering teams in pre-sales, onboarding, and client-retention activities., • Maintain in-depth understanding of our platform and provide vetted, impactful customer feedback to the product team., • Use a case tracking system to manage information, questions and answers for every client-driven request., • Identify potential opportunities to extend our relationship with clients and ensure that these are passed on to the appropriate team members., • Maintain expert professional knowledge about the market and developments in the digital banking industry., • Respond to service disruptions/incidents as part of our internal incident procedures., • Ensure accurate and timely completion of all projects and requests. REQUIREMENTS • 5+ years of experience working in a CSM/Solution Engineer role, or as a client-facing technical and business analyst with involvement in project implementation, pre-sales and support activities., • Hands-on technical experience with JavaScript, HTML, Java, SQL, Web and database technologies., • Consulting experience, including gathering requirements, translating business needs into technical solutions, and advising clients on best practices is highly beneficial., • Fluent Spanish and proficient English, with the ability to communicate complex technical concepts clearly to diverse audiences., • Excellent written and oral communication skills., • Ability to work on multiple client accounts in autonomy with little or no management oversight.

We help companies get compensation right. What we get paid at work has a massive impact on our lives, and it’s one of the biggest factors in hiring and retaining talent - and yet so many companies struggle to get it right. They simply have no choice but to rely on poor data and unsophisticated tools for their pay decisions. That’s why we created Ravio. We help many of the world’s most innovative and ambitious companies build stronger teams and reach their goals through better compensation. Our real-time data platform brings compensation into the modern age, tracking the market across all compensation types from salary to equity and benefits. Ravio is growing fast, which means you can too. We’ve established ourselves as the European leader in our space serving more than 1,200 clients, and now have our sights set on becoming the global go to place for compensation data and tools for managing compensation. Joining a startup and scaling it into a global product is one of the most challenging and rewarding experiences a career can offer. If that sounds exciting to you, you’re in the right place. The role We’re looking for a Staff Software Engineer to join our engineering team and play a major role in our technical leadership during a significant platform shift. Ravio is moving from a traditional SaaS posture to a platform built around agents - parent agents fronting our compensation data, specialist agents underneath, durable workflows, an MCP-based tool layer, and an eval harness to maintain consistency. You’ll own architecture and technical design across the stack: the customer-facing web app, the agentic platform, and the shared infrastructure connecting them. You’ll bring system design depth - the kind that holds up under load, failure, and coordination across services and teams. You’ll continue to raise the bar on code quality, reliability, and the technical decisions that shape what we ship. This is a hands-on individual contributor role - leading technical decision-making and tackling the hardest problems we encounter. There are also upcoming opportunities to move into management as our company continues to grow, if you wish. Requirements 8+ years commercial engineering experience, with a track record of technical leadership during platform shifts - owning architecture, driving decisions, raising the bar through code review and design review, especially where LLM assisted engineering has become the standard System design depth as your headline strength. Concrete: durability and consistency under failure, multi-service orchestration, data platforms, performance and cost at scale, observability and ops fluency Senior-level fluency in TypeScript and Node, comfortable across the backend (PostgreSQL, GraphQL or HTTP APIs, GCP-shaped infra) Comfortable owning code in a distributed monorepo with multiple deployable services Ships fast under product pressure - we’re moving from PMF to scale and the role needs that pace Nice to have Production experience with agentic systems - tool calling, multi-step orchestration, LLM evals. Workflow engines (Temporal, Cadence, Step Functions) - even if not Temporal specifically MCP, Anthropic SDK, or other LLM platform work Building developer platforms, internal SDKs, or framework-shaped surfaces Eval-driven development, prompt engineering at scale, LLM-judge harnesses React or another modern frontend framework Our tech stack Frontend React Typescript GraphQL (Apollo Client) Playwright Jest Storybook + Chromatic Mantine GCP (Cloud Run) Backend Typescript PostgreSQL GraphQL Yoga Jest Auth0 GCP (Cloud Run, Cloud SQL, Cloud Storage + more) AI / agentic platform Opus/GPT/Gemini/and many more model families Vertex/Bedrock/Foundry - Cloud deployed models Temporal - durable workflow engine MCP servers as the tool layer AI gateway (Bifrost) for logging, routing, governance Eval harness (Phoenix) - golden queries, LLM-as-judge Memory layer (Neo4j) All the other good stuff GitHub Actions Datadog Figma Slack Linear The opportunity at Ravio right now From your perspective, there are three critical things to look for when evaluating this role: a company going places, a strong engineering culture, and a role that gives you a true opportunity to have impact as a technical leader. Ultimately it’s for you to decide whether that’s true in our two-way street interview process. Here’s a summary of where we are right now and what you can expect as a starting point. There’s a lot happening at Ravio right now. We’ve just raised our Series A led by tier 1 US investors Spark Capital, and have acquired the benchmarking business of our competitor - Compete. We’ve got new joiners starting almost every week, and we’re rapidly expanding outside of our core markets in Europe. We need you to help us maintain our velocity and continue to build a scalable org and product. Our core benchmarking product is at product-market fit, and we have a couple of new modules in the 0-1 phase. This means we’re at an exciting stage that involves 0-to-1 building in some areas, and building for scale in others. That’s true across the business, we’re continuing to expand and experiment, while systemising and doubling down on what is already working well from our seed phase. Beyond the core product, we’re building Ravio’s agentic platform - parent agents fronting our compensation data with specialist agents underneath, durable workflows on Temporal, an MCP-based tool layer, and an eval harness to maintain consistency. It’s a platform engineering effort with the same care and rigour we apply to the rest of the product. A Staff engineer joining now would help shape the foundations of how Ravio’s product is built for the next phase. We’d like to think Ravio is a great place to be a Staff engineer - we have technical leaders who know first hand the importance of creating space and focus for engineering teams to do their best work. And you’ll be working alongside many accomplished and world class teammates, who are energised by the work they do and have a high bar for themselves and their colleagues. Why join Ravio? Shape an agentic platform from its early stages, with senior engineering peers and a high autonomy bar. Opportunity for fast-tracked professional growth at a scaleup backed by world-class investors alongside a smart, energetic team. Blend of IC work and leadership, giving you both hands-on impact and career growth. Remote-friendly, flexible work culture with a high degree of ownership. While we’re very focused, we also know how to have fun in the process. Build a meaningful product that helps people get paid fairly and competitively in their careers. £110,000 - £170,000 Company ownership (everyone gets a meaningful equity stake in Ravio) 37 days paid time off (25 days holiday + 4 wellness days + 8 public holidays) Up to 6% pension matching scheme £60 a month wellness allowance (Invest in your physical wellbeing, on us) £500 per year Learning and Development budget Private healthcare cover (on a medical history disregarded basis) with AXA Personal worldwide travel insurance - just in case Income protection insurance (for full peace of mind in case you cannot work because of sickness or disability) 16 weeks fully paid birthing parent leave, followed by 4 weeks at 50% pay. For non-birthing parents, we offer 8 weeks fully paid leave. For more information about what we collect and how we use it when you apply for a role with us, please refer to our_ #LI-Hybrid #LI-JC1

Position summary We are looking for a driven and client-focused Customer Success Specialist to join our team. You will be the primary point of contact for a portfolio of clients, ensuring they derive maximum value from our platform, achieve their business goals, and remain long-term partners. This is a relationship-first role that sits at the intersection of technology, compliance, and finance, ideal for someone who thrives in a fast-moving environment and is passionate about the blockchain ecosystem. Duties and responsibilities Own the end-to-end customer relationship post-sale, from onboarding through renewal and expansion. Conduct regular business reviews (QBRs) and check-ins to monitor client health, usage, and satisfaction. Serve as the voice of the customer internally, collaborating with Product, Sales, and Support to resolve issues and drive improvements. Deliver tailored training sessions and product walkthroughs for clients across varying levels of technical sophistication. Identify upsell and cross-sell opportunities within your portfolio and collaborate with Sales Executives to convert them. Monitor client engagement metrics and proactively address signs of churn risk. Assist clients in understanding blockchain analytics concepts, compliance workflows, and platform best practices. Support clients in the European markets, leveraging cultural and regional knowledge to build trusted relationships. Maintain accurate records of client interactions, health scores, and account plans in CRM systems (HubSpot). Requirements English language proficiency is essential, fluency in other languages is a strong plus. 3+ years of experience in Customer Success, Account Management, or a client-facing role within fintech, SaaS, or compliance technology. Solid understanding of blockchain fundamentals, cryptocurrency markets, or financial crime compliance (AML/KYC). Excellent communication and presentation skills, with the ability to convey complex technical concepts clearly. Proactive, organised, and data-driven approach to managing a portfolio of accounts. Comfortable working in a remote-first, fast-paced environment Nice to have Experience working with or for crypto exchanges, financial regulators, or banks. Knowledge of regional regulatory frameworks. Experience using HubSpot CRM.

About Us: Trusted and loved by 25 million educators, students, and families worldwide, Seesaw is the only elementary learning experience platform, offering a suite of award-winning tools, resources, and curriculum for teachers to deliver joyful, inclusive instruction. Through interactive lessons, digital portfolios, and two-way communication features, Seesaw keeps everyone in the learning loop by providing continuous visibility into the student's learning experience to support and celebrate their learning. Our Mission: Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life. Your Team: CSMs at Seesaw work directly with customers to drive value for educators in a hands-on way. You’ll also collaborate cross functionally with our sales, support, product and engineering, content and finance teams on escalating issues, discovering trends, and more. Your Role: An enterprise CSM at Seesaw owns post-sales relationships with enterprise Seesaw accounts to ensure we are delivering on the value and promise that Seesaw is being used to its fullest potential. Not only should we be delivering on the value throughout the year, but renewing the learning loop success with Seesaw. CSMs at Seesaw understand how to serve and sell into the K-12 education market. Your Responsibilities: • Manage a portfolio of our largest district partnerships, • Own the renewal and expansion process for your portfolio, • Lead consultative meetings with key district stakeholders using data, • Develop strategy for each account, identifying expansion targets and cancellation risks Requirements: • Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion, • A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position, • A background in educational technology is preferred, or a comparable combination of education and professional experience serving the UK, MENA, and other surrounding regions, • Adaptable and skilled at managing change, maintaining strong performance and focus in a dynamic environment, • Ability to travel up to 25% of the time is required for this role, • Must be located and legally authorized to work in the United Kingdom Compensation & Benefits: Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package at Seesaw. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Seesawers. It is our expectation that the majority of candidates who are offered roles at Seesaw will land well within our salary ranges based on these factors. Seesaw cares about building a diverse and inclusive team to better advocate for the needs of our incredibly diverse K-12 users. We prioritize work-life balance and actually walk the walk — we care a lot about our work, but care more about our employee's well-being. We encourage everyone to work at a sustainable pace and have a flexible vacation policy that people actually use. Seesaw provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religious creed, color, sex, sex stereotype, gender, gender identity/gender expression/transgender, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, or military or veteran status. In addition to federal law requirements, Seesaw complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Seesaw is committed to protecting your personal data. Learn more about the personal information we collect, how we use it, and how to exercise your rights here:_ Our company participates in E-Verify.

Location Our Full Stack Software Engineer will be an integral part of our R&D team. This role is based remotely as a full-time employee in the UK, Ireland, Estonia, the Netherlands, Sweden and Israel. We are also open to contractors in Eastern Europe and Portugal. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity Cloud spend is no longer just AWS, Google Cloud and Azure. Our customers now run a large and growing share of their technology spend through SaaS platforms, data clouds and AI vendors - and every one of those vendors is an integration that brings another slice of their spend into view. You'll own DoiT's Integrations Framework and the experience built on top of it. This is a chance to define what a great integration experience looks like: a customer connects a new vendor in minutes, sees at a glance that their data is flowing, and handles credential rotation, reconnects and backfills themselves without thinking twice. On the framework side, you'll make adding the next vendor a small, well-understood piece of work rather than a project - so coverage grows as fast as the vendor landscape does. You'll work AI-augmented from day one. Integration development is spec-driven work against constantly changing third-party APIs: one of the highest-leverage places to apply agentic AI tooling. We expect you to use it across your whole workflow and to have real opinions about where it earns its place. • Building new integrations. This is the core of the role. Design and ship integrations against third-party billing and usage APIs - authentication, incremental sync, rate limits, error handling, schema drift - and invest in the Integrations Framework itself, along with testing harnesses and scaffolding, so the tenth integration takes a fraction of the effort of the first., • Working AI-augmented. Use AI daily across the full span of your work - exploring unfamiliar codebases and third-party APIs, prototyping approaches, generating and reviewing code, debugging, writing tests, and producing documentation. Push on what agentic tooling can do for this codebase, and bring judgement about where AI raises velocity and where a human still has to hold the quality bar., • Integration management experience. Build the interfaces customers use to connect, configure and trust their integrations: health and status visibility, actionable error states, credential and key rotation, and clear feedback when something needs attention., • Self-service by default. Design self-service into the framework from the start - backfills, reconnects and diagnostics that customers and internal teams run themselves., • API-first. Build capabilities so they're fully available through APIs, not just the UI. Both humans and agents should be able to drive the platform., • Implementing features end-to-end. From proposal, through spec and implementation, to maintenance. You're expected to propose things you think would be a good addition, not wait for a spec., • 3+ years of professional software engineering experience, shipping and owning features in production, • Strong TypeScript, including modern frontend work - React preferred, • Hands-on experience with Go, or strong backend experience in another language (Python, Java, Node.js, C#) with genuine enthusiasm for ramping up in Go quickly, • Real experience designing and consuming REST APIs, and integrating third-party APIs with all the mess that entails: auth flows, pagination, rate limits, partial failures, breaking changes, • Comfortable across the stack. You may lean backend or lean frontend, but you can own a feature from the database through to the interface, • Working proficiency in SQL, • Experience developing solutions in the cloud and/or using cloud services (GCP, AWS or Azure), • A user-facing instinct for operational tooling - you care whether the error message actually tells someone what to do next, • AI-augmented working style - you already use AI tools across your engineering workflow and can talk concretely about what you've got out of them, • Strong knowledge of software engineering practices, design patterns and architectural principles, • Demonstrated passion for creating high-quality web/SaaS apps, • Excellent communication skills in English, both written and verbal, • Self-organized, goal-oriented and self-motivated; confident, thorough and tenacious, • Experience building integration platforms or extensibility frameworks as a core part of a product, • Experience with cloud or SaaS billing data - AWS/GCP/Azure cost and usage exports, AI vendor billing data, marketplace billing, or the FOCUS specification, • Experience with Google BigQuery, or with data pipelines and orchestration tooling (Dagster, Airflow), • Experience building AI-powered product features (LLM integration, intelligent automation), • Exposure to FinOps practices or cloud financial management products, • BA/BS degree or equivalent practical experience Are you a Do'er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do'er mean? We're all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our _. Sounds too good to be true? Check out our _. We thought so too, but we're here and happy we hit that 'apply' button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do'ers, One Team DoiT unites as Many Do'ers, One Team, where diversity is more than a goal-it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them. Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve. At Braintrust, surprisingly good developer support is one of our most important strategic advantages. Our customers are developers building LLM-powered applications, and they move fast. We win by helping them move faster. We’re looking for Developer Support Engineers — both mid-level and senior — who are obsessed with helping developers overcome challenging technical blockers to achieve their goals. You’ll troubleshoot issues, identify workarounds, ship fixes, and document your findings to help future developers move faster. This role blends technical problem solving, developer empathy, and tight collaboration with Engineering, Solutions, and Product. If you love solving complex problems, explaining technical concepts clearly, and making developers’ lives easier, we’d love to talk with you. This role will be remote based in London. Diagnose, troubleshoot, and resolve API and SDK use issues alongside customers codebases (Python or TypeScript). Reproduce customer-reported bugs, identify likely causes in our codebase, and collaborate with Engineering to resolve them. Own support communications with developers using Braintrust — primarily via Slack and email — and build trust through clear, technical, and empathetic communication. Write and maintain knowledge base documentation that turns unknowns into knowns, unblocking future developers. Identify opportunities to improve the developer experience, including tools, documentation, and support workflows. Write scripts, fix bugs, and contribute to internal tooling that enhances the support process. Capture and relay customer feedback to Product and Engineering, helping shape roadmap priorities. Participate in on-call rotations, responding to critical customer issues or providing coverage during local holidays. Provide technical mentorship to cross functional peers and guide support processes and escalation handling. Develop and champion opinionated stances on improving developer experience and product reliability. Experience supporting developer-facing products as a Software Engineer, Customer Engineer, Developer Success Engineer, Technical Account Manager, or similar customer facing technical role. Can write, debug, and reason through Python and/or TypeScript codebases. Are comfortable learning and reasoning about APIs, SDKs, and developer tools quickly. Take personal ownership of technical problems and follow through until customers are unblocked. Communicate clearly, empathetically, and effectively — especially when explaining complex or confusing issues. Are insatiably curious about use cases for LLMs and excited to support tools that make AI more measurable, reliable, and trustworthy. Experience supporting developer tools, ML infrastructure, or observability platforms. Familiarity with OpenAI, Anthropic, or similar LLM APIs. Comfort working with datasets, evaluation metrics, or prompt engineering. Experience contributing to support tooling, documentation, or product-led growth initiatives. Have been a senior technical team member or tech lead in a high-growth environment, taking ownership of ambiguous technical scenarios. Have submitted PRs to production codebases to fix customer-impacting issues in backend services, SDKs, or infrastructure. Hold cloud certifications or equivalent experience troubleshooting containerized environments (e.g., Terraform, Kubernetes). Build a culture of care, learning, and mutual support together Solve challenging, unknown technical issues faced by developers Pave the way for future developers and peers to benefit from your experience Medical, dental, and vision insurance Daily lunch, snacks, and beverages Flexible time off Competitive salary and equity Wifi & cellphone stipend Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About us We provide software products and services that are already improving the operational delivery of rail services. Our vision is to create a truly connected rail network, using deep technology expertise and industry experience to deliver solutions that meet transport challenges across the UK and beyond. Harnessing our great ideas and turning them into products used and loved by our customers, we build control systems and digital platforms that deliver operational management and outcome support to improve customer journeys across the rail network. Overview of the Role We are looking for individuals who are passionate about modern IT practices and technologies, to take our products into service and then provide the quality of support that together with great design and development, will see our systems used and loved by our customers. Capable of understanding complex technical implementations and low-level concepts, you will be able to quickly build relationships and communicate effectively with our customers, and our own technical staff. You do not need a background in rail - experience in systems that provide essential business services will be an advantage. Key Accountabilities and Responsibilities • Support and maintain our traffic management, simulation and training systems, and associated equipment in accordance with documented designs, • Provide remote support, attending site as required, to support commissioning activities or to facilitate incident resolution, • Support and maintain monitoring solutions for our environments and customer applications, • Work within specified service level agreements for response and resolution times, • Support innovation and advise on the implementation of new technologies, • Engage with internal teams around technical solutions and requirements, and implementation of best practices, • Interact with internal subject matter experts on incidents and service requests that require an advanced level of technical input, • Able to interpret and understand safety rules, operating and maintenance instructions and procedural manuals, • Clearly document issues, requests, and solutions within the ITSM system, • Contribute to and maintain the internal knowledge base, • Act as a mentor to develop the knowledge and experience of other technical colleagues, • Identify process and other improvements within the directorate and raise them through the appropriate channels Skills and Experience • Experience in supporting Linux/Windows: system and network configuration, software installation, troubleshooting, bash scripting, with the ability to analyse system logs, • Knowledge in networking: standard internet protocols and ports, network monitoring and analysis tools, configuration of network devices (switches, routers, firewalls), • Experience in working with on-premise, cloud and hybrid infrastructure environments, • Experience in working with CRM or ITSM tools such as Zendesk or ServiceNow, • Excellent command of the English language both written and spoken, • Familiarity with DevOps and Agile methodologies, • Familiarity with the use of structured query language would be an advantage Competencies and Behaviors • A strong communicator with experience in a customer-facing role or roles, • Excellent analytical, troubleshooting, and problem-solving skills, • Self-led learner with ability and drive to investigate, learn, and develop, • Comfortable building relationships, collaborating and communicating with multiple teams and stakeholders, of varying technical experience, both internally and externally, • Innovative, creative, and passionate about what you do, with a thorough attention to detail, • Highly organised, resilient, and able to manage individual workload Working Pattern This is a remote, home-based role - it may require occasional attendance at client premises for site- based activities. The ability to reach and attend one of our three offices (Derby, Milton Keynes, or London), for training, product familiarisation, and support activities as required would be an advantage. Support issues and activities rarely fit neatly into regular hours; therefore, our support team operates a “4 on, 4 off” shift system basis to provide 24/7, year-round coverage for our clients. You will work on a shift system with each working period consisting of four shifts of 12 hours, followed by a break of four shifts. We are looking for night shift workers to work 6pm – 6am. In order to provide the best onboarding experience and training, this role will follow a different working pattern for the first 6-10 weeks which will be Monday - Friday 9am-5pm. During this period there is a requirement for 2 days a month working from the Derby office. • Home based with travel to Resonate and client sites as required, • Working pattern of 4 on, 4 off, 12-hour days, • For training and familiarisation, working pattern to start with standard office hours (5 day week) for approx. 6-8 weeks (flexible, depending on candidate and team readiness), • 20 shifts leave per annum, • Pension plan through Aviva with matched contributions from 5%-8%, • Private healthcare for you and immediate dependents, currently with Bupa on a medical history disregarded basis, • Group Life Assurance cover (currently 6x salary), • Group Income Protection cover (in the event of incapacity currently provides 50% salary plus a 10% pension contribution after 52 weeks) Wellbeing • Private health care cover – currently with Bupa, covering you and your immediate dependents on a medical history disregarded basis, • Company sick leave and pay – enhanced provision subject to qualify period of service, • Employee Assistance Programme providing 24/7/365 access to independent and confidential support via an app, web, or helpline to support you with any life challenges, • Free eye tests and annual flu vaccinations - available to all colleagues

SAP Solutions Specialist VersaFile are a fast-growing software company that specializes in attachment and data archiving solutions for SAP, SuccessFactors and other Enterprise Software applications, seamlessly integrating with a variety of document management systems. Our clean core approach empowers enterprises to manage their SAP data lifecycle more efficiently and compliantly. As demand grows, we're looking for an SAP Technical Specialist to join our team and play a critical role in customer success and product excellence. We are looking for an SAP Solutions Specialist who has deep SAP technical knowledge. This role requires a seasoned consultant who is an SAP developer at their core. As an SAP Solutions Specialist, you will partner with customer to solve their business challenges using our software, “docuflow”. Ultimately you will solve customer business challenges and generate elated end-users by focusing on technologies including SAP S/4HANA, BTP and docuflow. Technologies: • SAP ABAP, • SAP ABAP RAP (Restful Application Programming), • SAP CAP (Cloud Application Programming), • SAP Fiori, • SAP ArchiveLink / CMIS, • SAP AI Integration APIs, • SAP Content Server, • SAP DMS/DIRS, • KPro, • ADK Data Archiving, • SAP ECC, S/4HANA, • Document Management Technologies (i.e. Box, Microsoft SharePoint, etc) Nice to Have Technologies: • SAP Business Technology Platform (BTP), • SAP SuccessFactors, • SAP Sales Cloud (C/4HANA, C4C CRM), • SAP Service Cloud (Same as above), • SAP Ariba, • SAP Concur, • Experience working with SAP Integrations such as OpenText Contributions to VersaFile docuflow customer implementation success: • Contribute to project planning and management, • Lead and or participate in customer requirements & design workshops, • Solution architecture and design, • Solution provisioning, • Solution configuration and testing, • Solution demonstrations to customer, • Assist with promotion of solution through to production, • Post-go-live implementation support, • Technical Documentation, • Support implementation teammates as needed Additional Responsibilities: • Contributions to docuflow pre-sales Support:, • Prospect discovery sessions to understand client needs, • Configure and deliver software demonstrations to prospects & clients, • Implementation, estimating and costing, • Technical Q&A, solution architecture and proposal writing, • Support sales teammates as needed, • Help sustain and maintain docuflow SAP demo environments Skills: • Demonstrated ability to effectively influence and align client thinking and agenda, • Strong written communication, verbal communication, and presentation skills, • Ability to effectively navigate client's organization to facilitate the completion of project deliverables, • Ability to solve complex and ambiguous technical problems using experience, creativity, and sound judgment, • Ability to work effectively in a team environment and independently, • Ability to understand the functional design and technical project requirements, • Ability to present the solutions to multiple levels (CTO/CIO level, developer level, etc.) and areas (functional and technical) within a client organization, • Proven track record of delivering projects on time and within budget Key Attributes and Qualifications: • BSc/BA or equivalent work experience, • 5+ years’ experience in a client-facing or consulting role, • Demonstrated good judgment in making decisions, • Fluent in English Location: • This is a remote work from home role for someone located and working in the UK and who can support the Central European Timezone., • Travel may be required Type: Full-time permanent Salary: £60,000 - 80,000, dependent on experience Perks: • Competitive salary, • Annual bonus program, • Cell Phone and Home Internet Program To Apply: • Please submit your Cover Letter and Resume VersaFile's core purpose is to deliver solutions for clients that make a difference. To make a difference, we need people from all walks of life. By the way, we genuinely care about people and it is embedded into who we are. For us, equity and inclusion are a natural part of our culture and purpose. No matter who you are, come join us and together lets make a difference! We thank all applicants for their interest and we will contact you for an interview if you are short-listed as a candidate.

About Ketch Ketch is redefining responsible data use for the AI era. Our Data Permissioning Platform helps companies manage data privacy, consent, and compliance -- while enabling privacy-safe data activation across devices, systems, and third-party applications. Global brands rely on Ketch to support GDPR, CCPA/CPRA, and modern data governance initiatives. What you'll do You'll own a book of regional customers through the full implementation lifecycle, working collaboratively with the broader CS team to support customers in the region, with ad-hoc support coverage as needed. • Lead solution design, configuration, onboarding, and adoption to drive time-to-value for regional customers, owning implementations end-to-end and independently., • Support regional customers post go-live in collaboration with the broader CS team, ensuring consistent delivery of value across the customer lifecycle., • Translate product usage into business outcomes, contribute to strategic customer conversations (QBRs), and maintain customer health to support retention and expansion., • Act as a technical escalation partner and subject-matter advisor, collaborating with Product and Engineering on fixes and improvements., • Provide in-timezone support coverage on an ad-hoc basis, triaging and resolving customer issues to minimize downtime and meet SLAs. Skills • Proven delivery of SaaS implementations and high-quality customer-facing deliverables, with the ability to manage multiple concurrent onboarding engagements independently., • Strong customer and stakeholder management, able to lead executive conversations and translate technical detail into business impact., • Excellent written and verbal communication and a pragmatic, bias-for-action approach., • Comfortable working within a regional CS team, collaborating across time zones to support shared customer outcomes., • Technically astute with strong understanding of SaaS concepts, integrations, and practical troubleshooting. Requirements • 5+ years of experience in customer success, professional services, solutions consulting, or a related customer-facing technical role at a cloud/SaaS company, with evidence of managing larger customer relationships., • Experience in a US-based early-stage B2B SaaS environment is essential., • Fluency in English and French is required, • Comfortable operating autonomously and in ambiguity, with a strong sense of ownership and cross-functional collaboration., • Legally authorized to work in the UK., • Bachelor's degree or equivalent experience. Information collected and processed as part of any job applications you choose to submit is subject to Ketch's . Ketch is proud to be an equal opportunity employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. If you have a need that requires accommodation, please let us know by emailing _. Ketch is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Ketch does not accept agency resumes. Please do not forward resumes to our jobs alias, Ketch employees, or any other organization location. Ketch is not responsible for any fees related to unsolicited resumes. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale. As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development. More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains. The Global Alliance Manager for Hyperscalers & GSIs exists to architect, commercialize, and scale Sonatype’s most high-leverage strategic partnerships worldwide. Positioned at the critical intersection of elite cloud ecosystems (including Amazon Web Services and Microsoft Azure) and tier-1 Global System Integrators (such as Deloitte, Capgemini, Infosys, and Cognizant), this role is the primary engine for driving partner-vetted pipeline expansion and programmatic co-sell acceleration. Operating at the Senior/Lead level, you do not manage passive referral lists; you build unassailable commercial frameworks that embed Sonatype's AI-driven DevSecOps intelligence natively into large-scale cloud modernization and digital transformation practices. This high-velocity role is engineered for a highly motivated, independent team player with deep business acumen and a proven track record of shifting seamlessly between program development and field execution. Based on the US East Coast and/or EMEA with a global coverage footprint, you will serve as the connective tissue between individual contributors, senior sales executives, and external channel leadership. You must be comfortable wearing multiple hats simultaneously operating as a program manager, business analyst, and business development manager to design joint sales initiatives, build deep technical relationships, and systematically map target accounts. Ultimately, this individual holds absolute accountability for achieving and exceeding quarterly and annual revenue objectives by unlocking new enterprise logos and maximizing cloud-spend monetization. Programmatic Co-Sell Acceleration: Establishing repeatable, high-velocity co-selling mechanics natively within the AWS ISV Accelerate framework and Azure partner ecosystems, ensuring Sonatype is attached directly to enterprise cloud-migration blueprints. Marketplace Transaction Optimization: Driving a measurable reduction in customer procurement cycle times by seamlessly structuring and executing Channel Partner Private Offers (CPPOs) to burn down existing enterprise cloud-spend commitments (e.g., AWS EDP, Microsoft MACC). Strategic Practice Integration: Successfully positioning Sonatype’s platform—including our SBOM Manager and Repository Firewall—as the default secure SDLC reference architecture within the DevSecOps and AppSec consulting practices of tier-1 GSIs. Revenue Target Domination: Consistently achieving and exceeding assigned global quarterly and annual revenue objectives through highly structured, high-yield co-selling motions. Ecosystem Capability Elevation: Developing internal and partner ecosystem training playbooks that build real-world capability, ensuring partners can independently demonstrate product value and protect the customer lifecycle. Field Alignment Synergy: Synchronizing sales cycles so that field teams across North America and EMEA experience frictionless co-selling, utilizing joint account-mapping cadences to systematically unlock new enterprise logos. Partner-originated and partner-influenced pipeline metrics meet or exceed assigned segment targets quarterly. Cloud marketplace gross transaction volume (GMV) scales continuously, making Sonatype the preferred mechanism for enterprises securing cloud-native environments. Joint value propositions and technical alliance frameworks are maintained with absolute precision, clearly differentiating Sonatype against legacy SCA market alternatives. Account mapping initiatives bridge the gap cleanly between the sales field and partner target accounts, driving targeted alignment with Sonatype sales CapDB A/B focus accounts. Alliance Architecture Strategy: Design and execute the global co-sell and commercialization roadmap for designated cloud marketplace and system integrator ecosystems. Planning & Business Review Governance: Lead and execute an annual and quarterly business planning process using a strategic planning model to identify key go-to-market strategies and clear revenue metrics. Pipeline Forecasting Rigor: Provide regular, high-integrity weekly forecasts of partner sales within your designated region, maintaining a real-time, updated view of partner pipelines, deal flow, and historical metrics. Commercial Framework Engineering: Structure, negotiate, and execute complex Cloud Partner Private Offers (CPPOs) and multi-party enterprise transaction models to close new accounts and expand existing partner revenues. Ecosystem Program Creation: Design and lead joint programs with Sonatype partners to generate net-new business in existing enterprise footprints and break into untapped vertical markets. Platform Enablement & Certification Strategy: Build, maintain, and scale the partner sales enablement framework, utilizing internal tools (e.g., Lessonly/SmarterU) to track partner certification progress, tier achievements, and training status. Product Launch Synchronization: Collaborate with Global teams to ensure all upcoming and newly launched products have appropriate partner-facing go-to-market enablement tools, communications, and marketing collaterals. Partner Assessment and Recruitment: Conduct continuous recruitment, validation, and performance assessment of partners against defined tier requirements and regional corporate growth objectives. Cross-Functional Collaboration Loops: Partner closely with Sales, Marketing, Product, Solution Engineering, and Customer Success teams to orchestrate successful cross-functional joint campaigns, webinars, quarterly webinars, and the annual Partner Summit and Awards. Cloud Marketplace & Channel Fluency: 5+ years of demonstrated success in B2B tech channel sales, software solution management, or working with Value-Added Resellers (VARs) and tier-1 partners, with an unassailable track history of exceeding quotas. Strategic Enterprise Vision: Ability to build an operational partner architecture that anticipates global business challenges 12-24 months out, applying critical thinking and sound business judgment to measure and handle the business. Multi-Persona Communication Mastery: Outstanding written, verbal, and interpersonal communication skills; highly effective at securing meetings and closing business with senior-level channel executives, while maintaining strong collaborative links with internal individual contributors. Demand Generation & Program Orchestration: Proven experience planning and managing a systematic approach to demand generation, co-marketing initiatives, and joint pipeline development loops with partners. Dynamic Role Agility: Demonstrated capacity to seamlessly pivot roles at any given time—wearing the hat of a program manager, technical business analyst, or business development lead depending on deal or ecosystem complexity. Proactive & Innovative Sourcing Logic: A proactive, creative, and innovative mindset that consistently generates net-new ideas to support and drive divisional pipeline priorities through sales programs and strategic alliances. High-Velocity Execution Mindset: High energy, enthusiasm, and independent work ethic, with the structural maturity to work cross-functionally and garner immediate support from multiple internal and external stakeholders. Things that we are proud of 2025 AI Compliance Solution of the Year - AI Breakthrough Awards 2025 DEVIES Award to our SBOM Manager new product for its innovation and impact in developer technology 2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report) 2023 Fast Company Best Places for Innovators 2023 Gartner's Magic Quadrant 2023 Software Report's Top 100 Software Companies 2023 BuiltIn Best Places to Work 2022 Frost & Sullivan Technology Innovation Leader Award 2022 PeerSpot Silver Peer Award in Software Composition Analysis 2022 Tech Ascension Best DevOps Security Solution Award 2022 NVCT Cyber Company of the Year Company Wellness Week - We shut down company operations for a week to enable all employees to pursue personal growth and enjoy a much-needed and deserved rest. Paid Volunteer Time Off (VTO) At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Stora is building the operating platform for modern self-storage businesses. Our software helps operators manage bookings, payments, customers, facilities and day-to-day operations from one place, while automating much of the work that traditionally makes running a self-storage business unnecessarily complicated. In just over four years, we’ve helped more than 300 operators process tens of millions in automated payments. We’re recognised as innovators in our space, and we’re a fast-growing, product-led team focused on making self-storage better for everyone. We’re hiring a mid-level Software Engineer to join our growing product team. You’ll work alongside experienced engineers to build and improve our Rails-based platform, contributing to customer-facing features, internal tools and the ongoing stability and performance of the product. This role is well suited to someone with solid Ruby on Rails experience who is comfortable working across the stack, including JavaScript and CSS when needed. We work best with self-starting team players: people who take ownership, communicate clearly and enjoy working in small, focused teams. You’ll have support from senior engineers, but you should also be comfortable working independently on well-defined tasks. Build and maintain product features, taking ownership from initial discussion through to deployment. Collaborate with Product and other stakeholders to define and refine the scope of new features. Contribute to app maintenance. We aim to spend at least 20% of our time improving stability, performance and developer experience. Write and maintain tests so we can confidently deploy to production multiple times per day. Investigate, debug and resolve issues to keep the system stable as we scale. Act on monitoring insights to keep the app performant and reliable. Contribute to code reviews and team discussions. Learn from senior engineers and continue developing your skills in a collaborative environment. Backend: Rails 7, PostgreSQL, Redis, Sidekiq Frontend: Hotwire/Turbo 8, targeted React, ViewComponents, Sass, BEM Testing: Minitest, Capybara, Selenium Payments: Stripe Connect and Billing Deployment: GitHub Actions, Heroku 3+ years of professional software development experience, including at least 2 years working with Ruby on Rails. Solid understanding of Rails and its ecosystem, including ActiveRecord, background jobs and the request/response cycle. Ability to work independently on well-defined tasks while collaborating effectively with the wider team. Comfortable working across the stack, including JavaScript and CSS when needed. Familiarity with writing tests using Minitest, RSpec or similar. Comfortable debugging and troubleshooting production issues. Good communication skills, with the ability to discuss technical challenges, trade-offs and blockers clearly. Excited to work in a small, fast-moving product team alongside experienced engineers. Stora offers a collaborative environment where you’ll have room to grow, contribute and do meaningful product work. We value honesty, humility and responsibility. We encourage everyone to contribute ideas, take ownership of their role and help us improve the way we build. As part of Stora, you’ll have the opportunity to make a direct impact on our product and play an important role in a rapidly evolving industry. Competitive salary: From £50,000 (or Euro equivalent) Remote work: Fully remote within the UK or EU. Candidates must be based in either the United Kingdom or the European Union. Office access: Use of our Belfast office for those who live locally. Health and wellness: Private health insurance for you and your family. Retirement: Company pension plan. Leave: 35 days paid annual leave inclusive of public holidays (dependent on location) Professional growth: Share options, WFH budget and opportunities for in-person meetups. We’re actively reviewing CVs on an ongoing basis and will reach out if your profile feels like a good match for the role. At Stora, we’re committed to building a team where everyone feels welcome, respected and able to do their best work. We value different perspectives, backgrounds and experiences, and we’re committed to creating an inclusive environment for all employees and applicants. We welcome applications from people of all backgrounds, regardless of age, disability, gender identity, marital or family status, race, religion or belief, sex, sexual orientation or socio-economic background.

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Paid holidays, • Pension Scheme, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 _ M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

About Us _ is not your regular deep-tech company. We are creating the next-generation AI platform to support anyone who wants to help advancing humanity and improve the world around us. In just five years, we have raised a total of $450 million and have built a world-class team of 250+ employees (including 60+ PhDs with more than 40,000 citations), both remotely from 20 different countries and with offices in Belgium, France, Switzerland, Italy, the UK, headquartered at the High Tech Campus in Eindhoven, Netherlands. We have also launched our Metis™ AI Platform, which achieves a 3-5x increase in efficiency and performance, and have visibility into a strong business pipeline exceeding $100 million. Our unwavering commitment to innovation has firmly established us as a global industry pioneer. Are you up for the challenge? Position Overview As a Developer Relations and Community Manager at Axelera AI, you will be responsible for growing the developer base using Axelera technologies in the industry. Your primary focus will be on building trust and credibility within our growing developer and customer community — both within the Axelera AI community (_) and within relevant and established third party developer platforms (Reddit, Discord, etc). You will be measured on the number of developers actively participating and using our Voyager toolchain including the Voyager SDK, Axelera Wingman. You will engage with our audience, promote our products, and keep our community running as a genuinely useful, well-moderated space, adding real value to the developers and customers working with Axelera Tech. Key responsibilities: Community Engagement: Act as the primary point of contact across our community platform (Gainsight experience helpful), GitHub, and social channels — responding to technical questions, moderating discussions, and helping developers who are debugging real deployments (driver issues, SDK compatibility, performance tuning) get to the right resource or person. Content Creation & Curation: Develop and share content that resonates with a technical audience — product update posts, tutorials, social updates, and newsletters. Use AI tools to accelerate drafting, repurposing, and localizing content, while maintaining a distinct human voice and technical accuracy — every AI-assisted piece is reviewed and fact-checked before it goes out, especially anything referencing SDK versions, benchmarks, or hardware specs. Relationship Building: Maintain relationships with key influencers, edge AI leaders, and power users already active in our community — including hobbyists and integrators who've built on Metis with Raspberry Pi, Home Assistant, and similar maker-space tools. Event Planning: Organize and host community events, webinars, and meetups (in person and virtual) tied to product launches (e.g. Voyager SDK releases, new Metis form factors, the upcoming Europa AIPU) and major industry events (e.g. ISC West, Embedded World). Product Advocacy: Showcase Voyager SDK and Metis AIPU capabilities to the community, gather and route feedback to product teams, and advocate for community-requested features and model zoo additions. Community Growth & Health: Grow the community organically while keeping signal-to-noise high — this includes maintaining a healthy forum (tagging, categorization, response-time SLAs) and using AI-assisted tools to triage and route incoming questions so nothing sits unanswered. Monitoring & Reporting: Track community engagement and health metrics (response times, resolution rates, sentiment, growth), and use AI-assisted analysis to spot trends and surface actionable insights faster than manual review would allow. Open-Source Collaboration: Encourage contributions to Voyager SDK (issues, forks, PRs), highlight community-built solutions, and work directly with community members and internal engineering to help resolve technical issues posted publicly. Qualifications: Industry Knowledge & Experience: Solid understanding of the AI hardware landscape, with experience in community management or developer relations in a technical (ideally semiconductor, embedded, or AI/ML tooling) company. Credibility: An existing presence or credibility within AI/developer communities, with a track record of building relationships with technical stakeholders. Communication Skills: Excellent written and verbal communication, able to translate SDK-level and hardware-level detail into clear, engaging content for a range of audiences (from hobbyists to enterprise engineers). Technical & Social Platform Fluency: Comfortable in developer-facing platforms (GitHub, forums, Discord/Slack-style tools) as well as standard social channels and community management tooling. Effective AI Usage: Demonstrated, practical fluency with modern AI tools (LLM-based writing/research assistants, AI-assisted analytics, content generation tools) and good judgment about when human review and accuracy checks are non-negotiable. Comfortable evaluating AI output critically rather than publishing it verbatim. Software Development Literacy: Good working understanding of the software/SDK development lifecycle, enough to follow technical discussions around model deployment, drivers, and pipeline building without needing translation. Maker-Space Experience: Experience with or genuine interest in the maker community (Raspberry Pi, Arduino, single-board computers, home automation) — a real and active part of our current user base. Passion for Community Building: Genuine interest in supporting a technical, self-sustaining community — not just growing numbers, but keeping it useful and trustworthy. Creative & Strategic Thinking: Able to design and execute community strategies that drive both engagement and genuine product adoption. Analytical Skills: Comfortable working with engagement data and metrics, including using AI-assisted tools to process and interpret them, to inform community strategy. Location We offer a flexible working arrangement, with options to: Work from one of our Axelera AI offices (Leuven in Belgium, Amsterdam and Eindhoven in the Netherlands, Florence and Milan in Italy or Bristol in the United Kingdom) if you're already based in the vicinity. Work fully remotely from any European country (incl. the UK) you are already in. What we offer This is your chance to shape and be part of a dynamic, fast-growing, international organization. We offer an attractive compensation package, including a pension plan, extensive employee insurances and the option to get company shares. An open culture that supports creativity and continual innovation is awaiting you. Collaborative ownership and freedom with responsibility is characteristic for the way we act and work as a team. At Axelera AI, we wholeheartedly embrace equal opportunity and hold diversity in the highest regard. Our steadfast commitment is to cultivate a warm and inclusive environment that empowers and celebrates every member of our team. We welcome applicants from all backgrounds to join us in shaping the future of AI.

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

Immuta is the Data Authorization Company, helping the world’s largest organizations control who, and what, can access their data. The way enterprises access data is fundamentally changing. Organizations are racing to put data to work across analytics and AI, while AI copilots and agents are emerging as an entirely new class of data consumer. Traditional approaches built around tickets, static permissions, and manual approvals were not designed for this speed, scale, or complexity. Immuta provides the authorization layer for modern data and AI. Our platform enables organizations to provision governed access to data by policy, by request, and dynamically for AI agents, so people and AI can access the data they need while enterprises maintain security, compliance, and control. For Chief Data Officers, that means making enterprise data dramatically easier to access and use without giving up governance. For AI leaders, it means giving AI agents secure, governed access to enterprise data so they can move from experimentation into production. Founded in 2015, Immuta is trusted by Fortune 500 companies and government agencies worldwide. • Our technology ecosystem includes Snowflake, Databricks, AWS, Microsoft Azure, Google Cloud, Okta, ServiceNow, Teradata, Alation, Atlan, and Starburst — connecting Immuta to the data, cloud, identity, and enterprise platforms powering modern data and AI environments., • Immuta has been recognized by Forbes as a top American startup employer, by Inc. Magazine and Built In as one of the best workplaces, and by Fast Company as one of the world’s most innovative companies., • Immuta has raised $263 million from investors including NightDragon, Snowflake, Databricks, ServiceNow, Citi Ventures, Dell Technologies Capital, DFJ Growth, IAG, Intel Capital, March Capital, Okta Ventures, StepStone, Ten Eleven Ventures, and Wipro Ventures., • We operate as a hybrid workplace with offices in Boston, MA; Columbus, OH; and College Park, MD. Immuta’s Customer Success team helps customers realize measurable value from Immuta’s Data Authorization Platform, enabling them to provision governed access to data safely and at scale. We partner closely with customers and internal teams to drive adoption, strengthen outcomes, and build long-term relationships that support retention and growth. Across EMEA, the team works with organizations operating in complex, multi-country environments. We bring together customer empathy, technical fluency, and regional awareness to help customers navigate data governance, privacy, security, and data residency requirements while advancing their business goals. As a Senior Customer Success Manager for the EMEA region, you’ll serve as a trusted advisor to enterprise customers across the region. You’ll guide customers through onboarding, implementation, adoption, optimization, and renewal, helping them achieve measurable business outcomes with Immuta’s Data Authorization Platform. You’ll partner with technical stakeholders, business leaders, and executives to define success plans, demonstrate value, manage risks, and identify opportunities to expand the customer relationship. This is a high-impact role for a customer-focused professional who combines strategic relationship management with enough technical depth to engage in complex data and cloud environments. This is a full-time, remote role for candidates located in the greater London, UK area. The role reports to the VP of Customer Success. Travel may be required according to the needs of the business. • Partner with senior customer stakeholders to define desired outcomes, establish success measures, and build actionable adoption roadmaps., • Lead onboarding, deployment, and integration programs across modern data platforms and cloud environments, coordinating internal and customer teams to support successful implementation., • Manage enterprise customer relationships across EMEA through the full customer lifecycle, including adoption, value realization, renewal planning, and expansion., • Monitor account health, usage, risks, and customer progress; create mitigation plans and maintain accurate renewal forecasts., • Conduct business reviews, executive sessions, workshops, and enablement programs that communicate value, strengthen adoption, and align stakeholders on next steps., • Advise customers on data governance, access control, privacy, security, and applicable regional requirements, including GDPR and data residency considerations., • Collaborate with Sales, Product, Engineering, Support, and technical delivery teams to resolve blockers, align customer needs with Immuta’s roadmap, and deliver a consistent customer experience., • Capture customer feedback, implementation patterns, and market insights to inform product improvements and strengthen customer success practices., • Identify opportunities for additional use cases, advocacy, and expansion by connecting customer priorities to the value Immuta can deliver., • Contribute to regional customer success playbooks, best practices, and knowledge-sharing initiatives that improve scale and consistency across EMEA., • Experience: 5–8 years in Customer Success, Technical Account Management, Solution Delivery, consulting, or a related customer-facing role within enterprise SaaS, cloud, or data-focused environments., • Enterprise Customer Success: Demonstrated success managing complex enterprise customer relationships across onboarding, adoption, value realization, renewal, and expansion., • Regional Expertise: Experience working with customers across multiple EMEA countries and an understanding of the region’s diverse business and regulatory environments., • Technical Skills: Working knowledge of modern data ecosystems and cloud platforms, such as Snowflake, Databricks, Starburst, AWS, Azure, or GCP., • Data Governance: Familiarity with data governance, data privacy, security, access control, GDPR, and data residency concepts., • Strategic Account Management: Ability to develop success plans, interpret customer health and usage signals, manage risk, and connect product adoption to measurable business value., • Project Management: Strong organization and prioritization skills, with the ability to coordinate multiple complex customer initiatives and stakeholders at the same time., • Communication: Excellent written, verbal, and presentation skills, with confidence engaging technical audiences, business leaders, and executive stakeholders., • Collaboration: Proven ability to work effectively across Sales, Product, Engineering, Support, and technical delivery teams in a distributed environment., • Languages: Professional fluency in English; additional European languages such as German, French, or Spanish are an advantage., • Education: Bachelor’s degree or equivalent practical experience., • Approach: Strategic, empathetic, proactive, and customer-focused, with sound judgment and a commitment to delivering meaningful outcomes. BENEFITS At Immuta, our goal is to help bridge the gap between personal and professional growth, so that our team members can be well and thrive personally and professionally. After all, great professional success stories rarely happen without great personal success stories! Our generous benefits package given to all full time employees includes: • 100% employer paid Healthcare (Medical, Dental, Vision) premiums for you and your dependents (including Domestic Partners), • Stock Options, • Paid parental leave (Both Maternity and Paternity), • Unlimited Paid time off (U.S. based positions), • Learning and Development Resources EEO NOTICE: Immuta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. Immuta complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. NOTICE TO THIRD PARTY RECRUITERS: Immuta does not accept candidates from third party recruiters. All candidates submitted through are considered to be submissions by the candidate and no submission will obligate Immuta to pay any third party for the referral or hiring of a candidate. AI NOTICE: As part of our hiring process, Immuta may use artificial intelligence (AI) tools to support recruiting activities, such as application review and interview coordination. These tools assist our recruiting team but do not replace human decision-making. To protect the privacy of all participants and the confidentiality of Immuta information discussed during interviews, candidates may not use external recording tools, AI meeting assistants, or third-party transcription platforms during interviews unless approved in advance by Immuta. If you require an accessibility accommodation or assistance during the interview process, please contact us in advance so we can support your needs appropriately. For more information on how we process your personal data, please visit our Privacy Notice for Job Applicants.

Fluent Software Group is part of Valsoft Corporation's family of vertical market software businesses, focused on building specialized, reliable software solutions for targeted industries. We balance product innovation with operational dependability. We operate a portfolio of vertical market software businesses across Europe and North America. We are building an Enterprise Voice AI Agent to power service delivery for one of our Netherlands-based portfolio companies and their clients at scale. We are looking for a Dutch-speaking AI Developer based in Canada to own the ongoing development and scaling of the Enterprise Voice AI Agent — built to serve one of our Netherlands-based portfolio companies and their clients. In this role, you will build and evolve a production voice AI system that processes real customer interactions at enterprise volume. You will work directly with stakeholders at our portfolio company — in Dutch — to gather requirements, refine agent behaviour, and ensure the platform meets the operational needs of their business and their clients. Dutch language proficiency is a hard requirement. You will be the primary technical point of contact for our Dutch-speaking portfolio company, conducting discussions, writing documentation, and communicating updates in Dutch as part of your daily work. Voice Agent Development & Ownership • Own end-to-end development of the Enterprise Voice AI Agent: architecture, features, integrations, and ongoing maintenance, • Build and tune AI voice agent pipelines — including speech recognition, natural language understanding, dialogue management, and text-to-speech, • Develop and maintain the frontend (React/Next.js) and backend (Node.js/Python) components of the platform, • Integrate the voice agent with the portfolio company's existing systems (CRMs, telephony platforms, APIs) and their clients' infrastructure, • Maintain a prioritized backlog and drive features and improvements to production independently Client Collaboration (in Dutch) • Serve as the main technical liaison with the portfolio company — conducting requirements sessions, reviews, and status updates in Dutch, • Translate the portfolio company's business needs into technical specifications and working software, • Write client-facing documentation, release notes, and user guides in Dutch, • Manage expectations proactively and communicate timelines, risks, and decisions clearly Agentic AI & Continuous Improvement • Design and integrate AI agents to automate testing, debugging, performance monitoring, and feature prototyping, • Supervise agentic AI outputs to ensure they align with product goals, code standards, and security requirements, • Continuously improve platform reliability, call handling quality, and voice agent performance, • Apply AI tools to documentation, observability, and operational workflows Success Looks Like • The Enterprise Voice AI Agent handles call volume reliably for our portfolio company, with high containment rates and strong client satisfaction, • Portfolio company stakeholders communicate smoothly with the development team, in Dutch, with minimal friction or delays, • New features and client requirements move from brief to production rapidly and predictably, • The platform scales cleanly to support additional clients across the portfolio, • Agentic AI workflows are a standard part of the development and QA process Required • Professional Dutch language proficiency — written and spoken (this is a non-negotiable requirement), • 1–3 years of professional software development experience, or equivalent strong project-based work, • Strong proficiency in TypeScript and modern JavaScript, • Experience building production applications with React and Next.js (routing, SSR/SSG, API routes, data fetching), • Backend experience with Node.js and/or Python (REST APIs, authentication, third-party integrations), • Working knowledge of databases (PostgreSQL, MySQL, or MongoDB), including schema design and querying, • Familiarity with testing practices and frameworks (Jest, Playwright, or Cypress), • Comfortable with Git, pull requests, code reviews, and collaborative development workflows, • Solid understanding of web fundamentals: HTTP, authentication, caching, security, and performance, • Interest in and basic experience with AI-assisted or agentic development workflows Preferred • Experience working with voice AI platforms, telephony APIs, or conversational AI systems (e.g., Twilio, Vocode, Deepgram, ElevenLabs, Rasa), • Experience with LLM integration and prompt engineering in production systems, • Experience designing, building, or supervising agentic AI tools in a software development context, • Experience deploying and operating apps on cloud platforms (Vercel, AWS, GCP, Azure, or Docker), • Experience with CI/CD pipelines, logging, monitoring, and automated testing, • Familiarity with the Dutch business and enterprise software landscape We are a small, product-focused team that ships frequently and iterates fast. Our environment is lightweight, collaborative, and supportive, with direct communication and minimal process. You will have real ownership of outcomes and a direct line to stakeholders. This role is ideal for a developer who is energized by building something new, working closely with an enterprise client, and exploring the frontier of voice AI — while maintaining the quality and reliability that production systems demand.

WHO WE ARE Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security. THE OPPORTUNITY We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. This position offers an exciting chance to join a thriving organization and contribute to the forefront of data security, making a significant impact on the protection of data for numerous global enterprises. As part of this role, you can expect to travel between 25-50% annually, enabling you to engage directly with clients and enhance their overall experience. RESPONSIBILITIES As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by: • Serving as the primary technical expert on the Cyera Platform, demonstrating in-depth knowledge and expertise., • Establishing yourself as a trusted advisor to customers at all levels, from practitioners to executives., • Driving customer adoption through effective onboarding and training processes., • Gaining a deep understanding of customers' requirements, challenges, and desired business outcomes, and then designing and delivering customized use cases that align with their goals using a consultative approach., • Proactively ensuring that customers are realizing the full value of their investment and maximizing their return on investment by consistently driving sustained adoption of Cyera's platform. You will act as the leader for ongoing engagement and expansion, helping customers achieve their business and technology objectives., • Proactively identifying and resolving any obstacles or blockers that may impede customer success, collaborating with peers to address them promptly., • Advocating for the customer's voice and feedback, actively influencing Cyera's roadmap and product development., • Utilizing self-paced training resources to support customer education and promote knowledge growth throughout their journey., • Troubleshooting and resolving technical issues impacting customers, ensuring smooth operation and seamless experiences., • Monitoring and reporting on the overall well-being of customers, tracking key health and usage indicators., • Collaborating with customers to develop joint success plans., • Documenting and sharing best practices both internally and externally to foster knowledge sharing and continuous improvement., • Mentoring other team members, sharing your expertise and assisting in their professional development., • Participating in the interview process to help identify and onboard talented individuals to the team., • Conducting Quarterly Business Reviews with customers, evaluating progress, and identifying areas for further improvement and collaboration. REQUIRED QUALIFICATIONS: • Associates degree or equivalent experience required. Bachelor’s degree in Computer Science or similar experience a plus, • 12 years experience in Strong project management skills, enabling you to effectively plan, organize, and execute multiple projects simultaneously while maintaining a strong attention to detail, • A self-starter who thrives in an ambiguous, fast-paced, and deadline-oriented startup environment., • A results-oriented mindset, with a proven track record of driving revenue growth, ensuring customer satisfaction, promoting feature adoption, and maximizing customer retention., • Prior experience collaborating with Development teams., • Proficiency in SQL, scripting languages (e.g., Python or equivalent), and hands-on experience with cloud environments., • 3+ years of hands-on experience with data technologies and cloud technologies, including databases, cloud infrastructure and basic administration (e.g., cloud networking, data and compute assets, IAM and permissions, etc,), • Experience with programming or scripting languages and familiarity with APIs and web services, • Demonstrated expertise in DLP (Data Loss Prevention), Data Privacy/Protection, DSPM/CSPM (Cloud Security Posture Management), SIEM (Security Information and Event Management), or vulnerability management with hands-on experience preferred., • Prior experience working in a software company in a technical customer-facing role is essential., • Demonstrated track record of owning customer relationships, including onboarding, renewal, and expansion., • A self-motivated, proactive, and innovative team player who consistently strives to inspire customer loyalty., • Excellent interpersonal and customer relations skills, particularly when it comes to building and nurturing strategic relationships., • A clear and concise verbal and written communicator, capable of conveying complex information effectively., • Proficiency in leading both executive meetings and technical workshops, demonstrating confidence and expertise., • Ability to work autonomously, tackling even the most intricate challenges, and successfully completing tasks that may lack comprehensive documentation. They will actively participate in projects aligned with their current skill set, seeking assistance primarily for more complex initiatives or issues. COMPENSATION INFORMATION: The range represents total compensation, and may include company bonus, incentive for sales roles, equity or benefits, as applicable. This compensation range represents Cyera’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and Cyera may ultimately pay more or less than the posted range. The final salary for this position will be determined in Cyera’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of Cyera’s business and other operational considerations. Final compensation will vary based on seniority and relevance of experience, location, and position requirements. This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors. BENEFITS - Why Cyera? • Ability to work remotely, with office setup reimbursement, • Competitive salary, • Paid holidays and sick time, • Health, vision, and dental insurance

We’re a growing team, and as we scale, so does our need to focus on expanding our Product Management team. You’ll be joining a passionate people-focused company, and as a Senior Product Manager of Pricing and Price Optimization, you will define and drive AI/ML product development for Vendavo’s high-growth, high-visibility pricing and price optimization products. Supported by a top-flight sales organization and high-powered engineering team. And massive potential for going both deep and wide into current and future verticals by leveraging our large and highly engaged audience. • Lead the end-to-end product lifecycle, from ideation to execution, to turn ambiguous problems into end-to-end solutions., • Define, execute, and articulate the product roadmap for AI-powered solutions within the Manufacturing and Distribution price waterfall, ensuring alignment with business objectives and customer needs., • Identify where AI and machine learning can drive measurable pricing outcomes and translate those opportunities into roadmap priorities., • Act as a key liaison between business, technical teams, and external partners to ensure clear communication and alignment, • Develop deep expertise in B2B pricing dynamics across manufacturing and distribution verticals., • Define AI/ML-powered pricing capabilities by partnering with data science teams to translate model outputs into intuitive, customer-facing product experiences., • Track competitive dynamics and emerging capabilities in B2B pricing, revenue management, and applied AI to continuously sharpen the product strategy and roadmap differentiation., • Set qualitative objectives and quantitative goals, define product requirements, and drive execution with the Engineering, PM, and UX design teams., • Define and track key pricing product metrics while collaborating with sales, customer success, and analytics stakeholders to measure impact and guide prioritization., • Serve as the internal and external authority on pricing product strategy, communicating roadmap direction and tradeoffs clearly to cross team members in sales, customers, and partners., • Experience - Have 6+ years of relevant work experience in product management at a high-performance SaaS consumer technology company. B2B SaaS Experience (Preferred) - Experience in B2B SaaS, with Pricing and/or price optimization management as a nice-to-have but not mandatory requirement., • Agentic AI Experience - Strong understanding of artificial intelligence, agentic AI tools, machine learning, and their applications in operational settings., • Product Lifecycle Expertise - Must have experience leading at least two full product lifecycles from ideation to launch and post-launch iterations., • Agile Product Development - Strong knowledge of agile methodologies with experience managing iterative, high-quality product releases., • Customer-Centric Focus - Ability to understand customer needs and translate them into valuable product features and solutions., • Data-Driven Decision Making - Skilled in leveraging data and analytics to inform product decisions and prioritize features., • Cross-Functional Leadership - Proven ability to lead and collaborate with cross-functional teams (engineering, sales, marketing) to ensure product success., • Communication & Influence - Exceptional ability to distill complex pricing concepts, roadmap tradeoffs, and data-driven insights into clear, compelling narratives for diverse audiences — including executives, customers, engineering teams, and cross-functional partners., • Problem-Solving and Critical Thinking - Ability to think strategically, solve complex problems, and make sound decisions in fast-paced environments., • Execution Excellence - Strong project management skills to ensure products are delivered on time, within scope, and aligned with business goals., • Fully remote based with the flexibility to work from anywhere in the UK, • Flexible working hours, • Working within a team of friendly, skilled people where help is always within reach, • 25 vacation days per year in addition to public holidays, • 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday, • 16 hours of paid volunteer time per year, • Group Life Insurance, • Income Protection Insurance, • Accident Insurance, • Pension Contribution Plan, • Optional Medical Insurance, • Travel insurance for business travels, • Cell phone allowance up to 80£ per month, • High-end laptop (Dell XPS or Mac), • Quarterly team events (bowling, boat cruise, after-work), • Competitive pay and bonus/commission THE VENDAVO STORY Vendavo partners with the world’s leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR SAAS PRODUCTS Our B2B pricing and selling solutions include Vendavo’s Pricing & Strategy Management (Pricepoint, Enterprise Pricing Platform, Deal Price Optimizer, and Vendavo AI), Sales & Quoting Solutions (Intelligent CPQ and Sales Optimizer), Profit and Margin Analytics (Profit Analyzer and Margin Bridge Analyzer), and Incentive & Channel Operations (Rebate and Channel Manager). You can learn more about our products _. OUR FUNDING We are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space. OUR CULTURE & YOU We collaborate with our customers unlike any others in our industry. Anchored in our values (Integrity, Customer Centricity, Innovation, Clarity, Collaboration), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners. Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you’re part of a company that’s committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments. EMEA and California residents applying for positions at Vendavo can see our privacy policy _. OUR TEAM IS GROWING. YOU WILL TOO.

Description At Spotted Zebra, we're building something we genuinely believe in: an AI-native end-to-end hiring platform that helps the world's leading organisations find the right people, faster and fairer than ever before. In short, we're making hiring something everyone loves again - both talent teams and candidates alike. We're a multi-award-winning Series A company giving talent leaders the solution they've always needed. Skills science native. AI-amplified. Built by people who've lived and breathed TA and knew there had to be a better way. Spotted Zebra brings Interview Intelligence, Skills Assessments, and AI Interview Agent together in one powerful platform, designed for intelligence and action. One powerful agent and assistant: Spot. Working the way talent teams need it to, always with humans in control. The result is talent teams get the insight to predict who will succeed, the speed to move before competitors, the governance to defend every hiring decision, and the capacity to focus on the human moments that matter most. But our product is only part of the story. Spotted Zebra isn’t just building an AI-native product; we’re building an AI-native company. AI is changing how we build, sell, support customers and make decisions. We use it to move faster, stay closer to customers, reduce unnecessary processes, and give talented people more leverage in their roles. That means joining Spotted Zebra isn’t just a chance to work on the future of hiring. It’s a chance to help shape what the future of work looks like inside a scaling company: compact, ambitious teams using AI to collaborate better, make decisions quickly, and deliver meaningful impact at speed. The FTSE100 and Fortune500 companies trusting us include British Airways, NIQ, Domino's, Lidl, Merlin Entertainments, AWE, United Utilities, and Paramount. We've been named Personnel Today's Talent Acquisition Supplier of the Year 2025, secured gold across multiple industry awards, and were recently named on the UK Top 100 Startups List. But what we’re most proud of is the team. People join Spotted Zebra because the mission is real, the product is genuinely exciting, and the opportunity to shape the future of hiring is huge. What makes it special is the way we work: smart, committed people in compact teams where trust is high, decisions happen quickly, and everyone has the chance to make a visible impact. If that sounds like the kind of place you want to do your best work - read on. Fun fact: A group of zebras is called a dazzle – and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. As our Integration Solutions Consultant, you're the technical integration expert our enterprise customers rely on to connect Spotted Zebra seamlessy into the systems they already run on. You join implementations when the conversation turns technical - ATS, Workday and other HRIS, SSO, Outlook and Microsoft 365, data flows and field mapping - and you make integrations work. You won't own the whole implementation (our Implementation Managers and Skills Science Solutions Consultants lead that), and you won't be hands-on building every integration - we have a dedicated Product Integration Engineering team for that. You are the customer-facing front of that team: the person who scopes what's possible, designs how data should flow, and gives customers clear, credible answers on technical feasibility, then works tightly with our engineers to deliver it. If you love untangling enterprise tech stacks, can hold your own with TA Leaders, Recruiters and IT architects alike, and want to shape how a fast-evolving product plugs into the world's biggest employers - this one's for you. Key responsibilities: • Act as the technical integration expert across enterprise implementations, joining solution and discovery conversations when they turn to ATS, Workday/HRIS, SSO, Outlook/Microsoft 365, data flows, field mapping and integration options, • Lead integration discovery - understanding the customer's tech stack, map their requirements to Spotted Zebra's integration capabilities, and translate business goals into a workable technical design, • Design and document field mappings, data flows and integration approaches, including the source of truth between systems such as Workday and Spotted Zebra, and what is standard versus bespoke, • Scope and confirm technical feasibility - what's available today versus on the roadmap - giving customers honest, credible answers and escalating to the Product Delivery Manager and Product only by exception, • Support pre-sales as the integration expert - joining sales conversations with prospects to assess feasibility, answer technical questions, scope requirements, and contribute to RFPs and security questionnaires so deals are set up to succeed at implementation, • Act as the customer-facing front of our Product Integration Engineering team - translating customer requirements into clear integration specs, working primarily with that team's Product Manager (and directly with engineers when needed) to get integrations built, and keeping the customer informed throughout, • Own the integration workstream alongside the Implementation Manager - spotting risks early, coordinating with Product Integration Engineering, troubleshooting issues, and keeping delivery on track to go-live, • Partner with the Skills Science Solutions Consultant on what assessment and AI Interview evidence is appropriate to share back into the ATS, and with the Product Delivery Manager on feasibility and customer-specific product work, • Support phased approaches - enabling customers to go live without a full integration and add ATS/Workday integration later, • Build repeatable integration playbooks, templates and documentation, and feed integration insights back to Product and Engineering to make delivery more scalable, • Provide input to information security, SSO/identity and supplier onboarding conversations as needed, • Help shape the integration roadmap - channelling customer needs, recurring requirements and field insights to the Product Integration Engineering team's Product Manager to inform priorities and influence what we build next Requirements • Hands-on experience designing and delivering integrations between SaaS products and enterprise systems including Workday, SuccessFactors and Oracle, • Strong working understanding of integration methods and concepts - APIs, webhooks, data/field mapping, ETL, SSO/SAML and common HR data flows, • Customer-facing confidence - able to lead technical discovery with both senior business stakeholders and technical/IT teams, and explain complex integration topics in plain language, • Comfortable navigating ambiguity in a fast-evolving product, with the judgement to know what's standard, what's bespoke, and when to escalate, • Experience supporting sales cycles and pre-sales as a technical or solutions expert - comfortable being the integration authority in front of prospects, not just delivering after the deal is signed, • Experience contributing to RFPs, security questionnaires and technical proposals - comfortable with the written and compliance side of enterprise deals, • Strong organisational skills, able to run multiple integration workstreams across concurrent enterprise implementations, • A genuine startup mindset - adaptable, resilient, resourceful, and comfortable delivering something that's still evolving, • Familiarity with SSO/identity (SAML, OIDC), Microsoft 365/Outlook integration, and middleware/iPaaS tools (e.g. Kombo/Merge), • Data literacy or light scripting (JSON, SQL, Postman) to validate and troubleshoot integrations, • Exposure to AI governance, information security processes, or supplier onboarding requirements, • Willingness to travel occasionally for client visits, including potential international travel Benefits Meaningful share options Health insurance Enhanced pension Nursery salary sacrifice scheme ️ 25 days holiday (excluding bank holidays) Remote-first Work from home budget L&D budget Dental cover Eye-care support Co-working space budget Wellbeing allowance ✈️ Travel insurance Electric car scheme Beyond our core benefits, you'll get access to the latest AI-powered tools and technologies, giving you everything you need to do your best work. At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!

Edge Impulse is the leading edge AI platform, enabling companies to build smarter edge products. Our technology empowers over 100,000 developers to bring more machine learning products to market faster. Enterprise teams develop industry-specific solutions in weeks instead of years because of our robust platform with custom pre-processing blocks and deployment blocks, which make it significantly easier to put a trained model onto a device. We believe that data-centric engineering is the future of industry transformation, unlocking a positive impact on our society and environment. Have a passion for distributed systems, user interaction, accessibility, and delivering customer value? This could be your next career step. Our studio team is the glue for all user-facing Edge Impulse features. We are responsible for the polished UI and the and _. Because we build and support the overall Edge Impulse platform, we seek truly full-stack programmers who thrive on cross-organization coordination and collaboration. \n Responsibilities • Work closely with our Product team as well as with our UX, Marketing, and Solutions teams to design and develop new features that emphasize accessibility, CSS structure, and implementing user-centric designs., • Improve existing code by making it faster, idiomatic, and easier to maintain. Build systems that are reliable, maintainable, scalable, and secure., • Collaborate with our Embedded engineers to integrate new deployment targets in Studio. Experience with embedded development is nice to have, but not required. We have an amazing team to take care of the low-level aspects., • Collaborate with our world-class ML team to showcase their research through Studio. No ML background is required, but a readiness to learn is essential!, • Maintain and extend the Edge Impulse API, SDK, and CLI. We love happy developers., • Embrace an iterative approach by delivering work incrementally to gather feedback., • Lead cross-team initiatives end-to-end, including code reviews, design reviews, operational robustness, security hygiene, etc. Preferred skills and experience • A minimum of six years of software development experience with a balance of front-end and back-end technologies., • Proficiency in TypeScript, NodeJS, or similar technologies., • Strong expertise in HTML and CSS., • Foundational knowledge of UX principles and a track record of prioritizing accessibility in design., • Comfort working with data storage systems at scale, using technologies like PostgreSQL and Redis., • Experience with Docker and an understanding of containerization., • Track record of easily working on a fully distributed team. Bonus points! • Background and interest in Machine Learning and/or mathematics., • Familiarity with monitoring and observability tools like DataDog., • Experience or interest in implementing performant Web Applications and responsive design. \n£63,600 - £98,325 a yearWe base our salary ranges from compensation research using both historic and real-time salary data sets. We have a reasonable estimate of the current salary range to be GBP63K-98K + annual bonus + benefits. This range reflects the minimum and maximum target for new hire salaries for this remote position where the engineer is based in the UK. Edge Impulse targets overall compensation at the 75th quartile of the market for similarly placed companies, job families, and grade levels. Our salary ranges take into account a wide range of factors including but not limited to role, grade level, location, training, degrees, certifications, and other business needs. \n We are an equal opportunity employer. We appreciate diversity in our remote, global organization. We value inclusivity across our teams. We encourage applicants of all genders to apply for this position. We do not discriminate against any employee or applicant for employment because of race, religion, color, national origin, gender identity, sex, sexual orientation, age, marital status, veteran status, disability status, or any other federal, state, or local protected class. #LI-Remote

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants based in Spain, Ireland, Germany, the UK or Sweden at this time. The Opportunity: Grafana Observability builds end-to-end observability that spans application, infrastructure, database, browser, and mobile. Our Mobile Observability initiative gives mobile developers first-class instrumentation SDKs that capture traces, metrics, logs, crashes, and user sessions. Our solutions aim to be tightly integrated with OpenTelemetry and Grafana Cloud. We’re building high-performance, low-overhead SDKs that make it easy for teams to connect mobile signals to backend and infra telemetry for true full-stack visibility. We value open standards, great developer experience, and doing the hard engineering needed to ship reliable software at scale. You may not meet every requirement below. If this role excites you, please raise your hand. What You’ll Be Doing: • Build and evolve mobile instrumentation SDKs for iOS (Swift / Obj-C), prioritizing performance, stability, and a great developer experience., • Design and ship SDK features such as session tracking, crash reporting, sampling strategies, automatic context propagation, and OpenTelemetry integrations., • Own projects end-to-end., • Break large, ambiguous problems into incremental deliverables: design modular solutions, ship MVPs, gather feedback, iterate quickly., • Ensure quality: automated tests, CI, documentation, and smooth, backwards-compatible upgrade paths., • Collaborate cross-functionally with backend, frontend, product, and solutions engineering to ensure cohesive end-to-end observability workflows., • Engage with the open-source community: review PRs, discuss design proposals, and help guide external contributors., • Mentor teammates, participate in technical design discussions and help shape the mobile observability roadmap. What Makes You a Great Fit: • You’re a motivated self-starter with a bias toward action and the ability to run with poorly defined scopes. You can operate autonomously while being highly collaborative., • Strong mobile engineering experience: with iOS (Swift/Obj-C) and, optionally, Android (Kotlin/Java)., • Demonstrated experience building or maintaining mobile SDKs, platform libraries, or other developer-facing platform code used by external developers., • Experience working with performance-sensitive code (startup time, memory, network efficiency) and making pragmatic tradeoffs., • Familiarity with OpenTelemetry (instrumentation, SDKs, collectors) or experience contributing to/maintaining OTel SDKs or similar telemetry libraries., • Excellent written and verbal communication., • Comfortable working in a fully remote, globally distributed team., • Coachable, customer-focused, and passionate about developer experience, you can do more than code: you write docs, mentor others, and shape roadmaps., • Pragmatic and comfortable navigating ambiguity: you prioritize progress over perfection and iterate quickly based on feedback. Bonus Points For: • Contributions to OpenTelemetry, crash reporting libraries, or other observability OSS., • Experience with cross-platform frameworks (React Native, Flutter) or building native bindings/bridges., • Experience with mobile security, privacy, or platform integration challenges., • Prior work on crash aggregation, session replay, or sampling for mobile telemetry. Compensation & Rewards: In UK, the compensation range for this role is £91,000 - £114,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Senior Product Specialist Remote (UK) Do you want to help shape software that affects thousands of lives? Who are we? We are ranked as the UK’s #1 construction specific software player and our mission is simple; to provide market leading end-to-end software solutions to the construction and construction like industries across the entire build life cycle. If you are looking to build an exceptional career with an award-winning company you’ve come to the right place. Our teams are based in the UK, Europe, and India, working on products that are used on a global scale. We have a clear and defined road map to deliver over the next 3 years, which is centred around a large-scale digital transformation as well as continuing our growth and expansion. We embrace diversity and equality and want our employees to be comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills and views. Creating a culture of Equality isn’t just the right thing to do, it improves every aspect of our business. Purpose The Senior Product Specialist is responsible for translating product strategy into high-quality, deliverable outcomes, while acting as a senior subject matter expert within their domain. This role combines strong product delivery capability with deep industry expertise, ensuring that solutions are both technically robust and aligned to real-world customer needs. As a senior individual contributor, the Senior Product Specialist plays a key role in shaping backlog priorities, improving delivery practices, and supporting the development of others within the team. Key Responsibilities Backlog Ownership & Refinement Own, manage, and continuously refine product backlogs, ensuring clarity, prioritisation, and alignment to product strategy Translate strategic initiatives and discovery insights into detailed, high-quality user stories and acceptance criteria Ensure backlog items are appropriately sized, sequenced, and ready for delivery Delivery Planning & Execution Lead backlog refinement and sprint planning with a high degree of autonomy and confidence Support the team in delivering complex or high-impact initiatives, ensuring alignment to expected outcomes Contribute to release planning and coordinate dependencies across teams where required Team Enablement & Leadership (Non-People Management) Act as a senior point of contact for the development team, providing clarity on complex requirements and edge cases Proactively identify and remove blockers, improving team flow and delivery effectiveness Support and mentor Product Specialists, sharing best practices and raising overall team capability Quality & Acceptance Ensure high standards of quality by rigorously validating work against acceptance criteria and Definition of Done (DoD) Support and guide QA and UAT processes, particularly for complex or high-risk features Champion best practices in backlog quality, acceptance criteria, and delivery standards Stakeholder & Feedback Management Build strong relationships with stakeholders, confidently managing expectations and navigating competing priorities Facilitate discussions to refine requirements, challenge assumptions, and drive clarity Communicate delivery progress, risks, and trade-offs effectively Performance Monitoring & Continuous Improvement Analyse product performance, delivery metrics, and team effectiveness to identify improvement opportunities Proactively recommend and implement improvements to processes, tools, and ways of working Contribute to scaling consistent product practices across teams Domain & Industry Expertise Act as a recognised subject matter expert (SME) within your domain, with deep understanding of industry practices, workflows, and challenges Apply advanced domain expertise to shape solutions, influence prioritisation, and improve product design Partner with customers and stakeholders as a trusted advisor, particularly in complex or high-value scenarios Ensure solutions reflect industry best practice and deliver meaningful customer value Key Skills, Experience and Qualifications Product Delivery & Agile Expertise Strong experience as a Product Owner, Business Analyst, or Product Specialist within an agile environment Proven ability to manage complex backlogs and deliver high-quality outcomes Deep understanding of agile practices and their practical application in delivery teams Industry & Domain Expertise Deep and demonstrable expertise within the relevant industry domain Experience working closely with customers or within the industry in a hands-on capacity Ability to apply domain knowledge to solve complex problems and improve product outcomes Strong understanding of relevant regulatory, commercial, or operational considerations Recognised as a go-to expert for domain-specific knowledge and decision-making Collaboration & Communication Strong communication and facilitation skills, particularly in complex or ambiguous scenarios Ability to influence stakeholders and drive alignment without formal authority Proven ability to work effectively across Product, Engineering, Design, and customer-facing teams Analytical Thinking & Problem Solving Advanced analytical and problem-solving skills, with the ability to handle complex scenarios Ability to use data, insights, and experience to inform decisions and recommendations Quality & Delivery Focus Strong focus on quality, with experience ensuring robust acceptance criteria and delivery standards Ability to balance delivery pace with completeness and usability Experience improving team delivery practices and outcomes Tools & Technical Familiarity Strong familiarity with product and delivery tools (e.g. Jira, Azure DevOps, Confluence) Comfortable working with technical teams and understanding system architecture, constraints, and dependencies Our Values We are United. As part of a team, we’re better together. We are Agile. Be the change, we’re on a journey. We are Trusted. Do the right thing, we own this. We are Driven. Get stuck in, we make it happen. Benefits As a leader in employee engagement and people management, there are fantastic benefits and rewards at Causeway. We strive, year on year, to achieve recognition as an award-winning workplace that our employees love. We’ve selected just a few of the many benefits available below to show you how we take care of our Causeway stars. 25 days annual leave + public holidays, increasing with length of service. 4% matched pension. Income protection and life assurance. Access to our award-winning benefits platform. We take mental health seriously and have a dedicated EAP available 24/7. £100 allowance towards a fitness club. Dell discounts. Private Medical Insurance. Paid study leave + volunteering days. Car Scheme. Like all responsible companies Causeway is aware of the need to recognise the importance of protecting our environment and addressing the climate emergency. Causeway is a carbon neutral company and we offset our calculated carbon footprint. However, we recognise that offsetting is not a permanent solution, so we set environmental objectives to reduce our footprint year-on-year.

Hypori, Inc. is a high-growth cybersecurity SaaS company transforming how organizations think about secure mobility. Our virtual workspace platform enables users to access enterprise apps and data from any mobile device—with zero data on the endpoint and total personal privacy. Backed by $55M in funding from investors including UBS, AE Industrial Partners, Hale Capital Partners, and GreatPoint Ventures, Hypori is expanding into new commercial and regulated markets. Learn more at hypori.com. Overview: As a Product Manager, you will drive the execution of strategic objectives, shape the product roadmap, and manage priorities across the product lifecycle from planning and requirements gathering through launch and ongoing optimization for the Hypori Security Messaging Product Suite. This is both a customer-facing and hands-on technical role, requiring a balance of strategic execution, cross-functional collaboration, and the ability to translate market needs into actionable product direction. This role will involve working as part of a globally distributed team, and accordingly, there will be a need for need for ad-hoc meetings out of standard working hours. Responsibilities: • Understand and synthesise customer, market, and business needs to inform and drive product strategy., • Develop and maintain a current understanding of industry and technology trends., • Collaborate with Security, Engineering, Sales and Marketing, Information Governance, Customer Success, and the Leadership team to define requirements to align with the overall business strategy and goals., • Support the product vision and manage the roadmap for your area, keeping it aligned with company goals and customer needs., • Deliver a financially sound, continuously improving technology platform., • Protect intellectual property, user data, and system integrity by (a) adhering to Hypori's policies and procedures for secure software development and (b) following best practices for secure product design, implementation, and deployment of development, build, test, production, and other environments., • Act as the primary product voice in customer engagements, leading discovery and feedback sessions to align customer needs with the product roadmap., • Support Product Leadership in creation of product management plans, product-specific business plans, and product and release launch plans., • Monitor release schedules to ensure product and feature availability., • Work with cross functional teams to accomplish objectives and resolve problems., • Balance product requirements and development resource constraints to establish achievable product development schedules., • Support the development of content for customers, support, and sales teams., • Partner with customer-facing teams to drive client success, retention, and growth., • This role may involve ad-hoc travel within the UK and overseas. Qualifications: • 4+ years of Product Management or related role., • Hold or willing to obtain BPSS clearance., • Bachelor’s or Master’s degree in Business, Engineering, Computer Science, Mathematics, or relevant industry experience., • Product architecture and design experience for cloud-scale enterprise software deployed globally and run 24x7 as a service on cloud providers such as AWS., • Experience driving elements of the product development lifecycle such as product vision, go-to-market strategy, requirements gathering, and product launch., • Experience creating wireframes, mockups, and high-fidelity designs with Figma or similar software., • Ability to effectively communicate, both written and verbal, with technical and non-technical cross-functional teams., • Strong customer-first approach with ability to balance business needs against customer requirements to deliver an optimized experience., • Experience in conducting competitive research and analysis. Preferred Attributes: • Experience working within a highly regulated industry, preferably defence or healthcare., • A knowledge or background in messaging platforms or real-time communication products., • An understanding of international accessibility standards, notably WCAG 2.2 and Section 508., • Self-starter with drive, high level of initiative and self-direction. A problem solver and able to develop solutions to complex issues., • Adept at working in a matrix position where results must be achieved across various departments without line authority. Comfortable working with all levels of the organization., • Excellent people engagement, communication, and presentation skills both written and oral. Must be effective with all levels of the organisation. Must be able to represent the Company externally with partners, customers, and end users., • Technical understanding to translate customer application needs to product requirements and to communicate product benefits to the channel and end users. Pay range: £70,000- £82,000 + 10% bonus About Us Hypori Inc. provides a generous benefits package for full-time employees that includes medical, dental, and vision insurance, parental leave, and life and disability packages. We also invest in our employees' futures by providing a 401(k) plan with employer-matching contributions that vest starting from your first day of employment. In addition to the base compensation, Hypori also offers a performance bonus, which is primarily contingent upon company-wide performance. We are dedicated to investing in the tools and skills required to be strong, collaborative colleagues and people managers to help build and retain a strong workforce. Hypori is an Equal Employment and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by law. At Hypori, we are committed to creating and promoting an inclusive workplace that embraces differences and perspectives – making us a stronger, more successful company. In doing so, we are committed to providing reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application or hiring process should contact people@hypori.com for assistance. #Hypori #BI-Remote #LI-Remote

Mast is on a mission to make complex lending simple. The UK's specialist lending market is underserved by technology, with legacy systems that can't handle the nuance of complex income, niche products, or the broker workflows that specialist lenders rely on. We're building modern, cloud-native lending technology, purpose-built for specialist lenders, that helps them process more applications in less time, reach decisions faster, and deliver better experiences for brokers and borrowers. We're pioneering the use of AI in mortgage origination, building it into the platform from the ground up rather than bolting it onto legacy architecture.. We work with regulated lenders across the UK, have a 100% delivery track record, and are building a high-performance team where everyone has real ownership and direct impact. This is not a traditional support role, and you do not need any previous customer support or technology experience to apply. This role is ideal for a recent graduate or someone early in their career who wants to get into tech. What matters most is your attitude: we are looking for someone curious, reliable, organised, eager to learn, and willing to get stuck in.. You will help lenders, brokers, and internal teams get the best out of Mast. You will answer questions, investigate issues, improve support processes, create documentation, spot recurring product friction, and turn customer conversations into ideas that shape the platform. You'll report to the Head of Product and work closely with Product, Engineering, Client Success, and Implementation. Over time, this role has the potential to grow into leading Mast's customer support function as the company scales. Support customers and users Triage, investigate, and manage support requests from start to finish, escalating to Product or Engineering where needed while keeping people informed. You will build deep knowledge of Mast's platform, including mortgage journeys, forms, policy prompts, automations, integrations, product configuration, and broker/lender workflows. Build the support operating system Help design how support works at Mast: ticketing workflows, escalation routes, response templates, internal runbooks, help centre content, and reporting dashboards. You will look for repetitive questions and manual processes, then automate them through better tooling, documentation, AI-assisted workflows, or process changes. Turn support into product insight Because this role reports into Product, you will do more than answer questions. You will identify patterns in customer feedback, recurring pain points, confusing workflows, and missing features, then translate those into product ideas, bug reports, and roadmap input. Create self-service documentation Write clear, practical help articles, FAQs, release notes, troubleshooting guides, onboarding material, and internal playbooks. You will help keep everything up to date as the platform evolves. Use AI to work smarter Use AI tools to draft documentation, summarise issues, identify patterns, write clearer responses, and speed up repetitive work. You don't need to be an AI expert. We are looking for someone curious, experimental, and willing to learn. We are not looking for years of experience. We are looking for potential. You may be a recent graduate or early in your career. You do not need previous customer support, fintech, mortgage, or software experience. The most important things are that you: Have a great attitude and want to learn quickly Are reliable, thoughtful, and willing to take ownership Can work independently, spot what needs doing, and make progress without needing detailed instructions every time Communicate clearly and calmly in writing Are organised and detail-oriented, especially when managing several issues or follow-ups at once Are comfortable asking questions when something is unclear Enjoy solving problems and making things easier for others Are curious about technology, software, and AI Are comfortable working remotely and managing your own time Naturally ask, “How can this be easier next time?” Familiarity with tools like Notion, Slack, Linear, Jira, Zendesk, Intercom, HubSpot, Loom, Metabase, or AI tools like ChatGPT and Claude Experience from university projects, internships, part-time work, customer-facing roles, or startup environments Interest in product management, customer success, operations, automation, or fintech Experience writing clear documentation, guides, or process notes First 3 months: Strong understanding of Mast's platform and customer workflows. Ownership of incoming support requests. Clearer processes for tracking and resolving issues. 6 to 12 months: Reduced repeat questions through better documentation and automation. A reliable feedback loop into Product. Clear visibility into where customers struggle and where the product can improve. Longer term: You help define what excellent customer support looks like at Mast, and may grow into leading the support function. Location: London or UK Remote Salary: £30,000 to £35,000 + Stock Options Target Start date : Immediate Benefits Stock Option Plan 25 days holiday + bank holidays 4 - 10 weeks work from anywhere, based on tenure (for UK based roles) Vitality Health insurance Pension plan Equipment budget Learning & development budget Cycle to Work Scheme Monthly team socials + Quarterly Team Meet-ups @ HQ Digital-first, employee-first company with a flexible working culture + Central London HQ About Us Mast is a high-performance team of engineers and lending experts building the future of specialist lending technology. We value radical honesty, transparency, and speed. We hire exceptional people, expect a lot from each other, and offer real ownership, fast growth, and the chance to shape an industry. Mast. is an equal opportunity employer and we celebrate diversity and are committed to creating an inclusive environment for all employees.

About Lightsonic Lightsonic finds water leaks by turning telecoms fibre that's already in the ground into a sensing network. We work with water utilities across the UK and Europe to detect leaks that might otherwise run undetected for months — already saving millions of litres every day, and rising. Backed by strong investment and growing customer traction, we're in an exciting phase of rapid growth and expansion. As an early-stage company with proven technology, we're uniquely positioned to transform how critical infrastructure is monitored, creating a more sustainable and resilient environment. Who you are Required: • Someone excited about creating positive environmental impact through technology and motivated by solving real-world problems that matter, • Adaptable individual who thrives in a startup environment - getting involved in all aspects of product development, from writing code and testing models to meeting customers and even assisting with on-site leak verification, • Software engineer with 4+ years’ experience and expertise in Python and SQL, • Experience designing and building production data pipelines and data-intensive systems, • Experience working closely with machine learning engineers on model development and deployment Desirable: • Direct experience with elements of our technology stack (Azure IoT Edge, Azure Storage, dbt, Apache Iceberg, Trino, Dagster, Dask), • Experience with IoT data processing or edge computing environments, • Familiarity with time-series data and acoustic signal processing What the job involves • Designing and implementing data and machine learning systems that run from edge devices in the field through to cloud, scaling to hundreds of terabytes of sensor data — with significant ownership over technical decisions, • Working with complex multidimensional time-series and acoustic data, • Collaborating with machine learning engineers to train, deploy, monitor, and improve models in production, • Working on the customer-facing side of the product, from reporting and APIs through to the field apps used to verify leaks on site, • Taking ownership of production systems, including testing, observability, performance, reliability and troubleshooting, • Exploring and solving problems where the solution isn't always known upfront — combining engineering with experimentation and real-world feedback Application Process • Initial screening interview (20 minutes), • Technical interview (90 minutes), • Behavioural Interview (60 minutes) Initial interviews will be held via Microsoft Teams. We prefer to hold the final co-founder meeting in person when possible. Candidates must have the right to work in UK or Norway. We'll ask for references at offer stage. Company Benefits & Perks • Competitive salary, • Participation in company share option scheme, • Fast-paced and team-oriented environment where you will be instrumental in the direction of the company, • Remote first (with occasional travel for customer meetings and team collaboration), • Life assurance and medical insurance, • 25 days holiday per year, • Home office setup allowance

Location Our Engineering Manager - Analytics House will be an integral part of our global R&D team. This role is based remotely in the East Coast US, the UK, Ireland, Estonia, the Netherlands, Sweden and Israel. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity The Engineering Manager is a hands-on, player-coach leadership role. You are embedded with your team - daily standup, code review, architectural calls, delivery planning, and performance management - and you own both the team's output and the team's growth. This is a genuinely technical & leadership role. You are expected to write and review code, be a credible voice in architectural decisions, and stay current in your team's stack. You lead by demonstrating you can do the work at the highest level, not by title alone. The balance between hands-on contribution and leadership depends on the team's context, but your overarching mandate is the same: run the team, execute and deliver, and grow its impact. Build the bench, raise the standard, and keep the operating cadence sharp as the work and the organization evolve. You work AI-augmented yourself, expect the same from your team, and push the team's craft forward with every new capability that lands. Responsibilities Team leadership & growth • Leading a team of engineers, owning both its delivery and its development., • Lead a mindset and process of continuous improvement within the team and meaningfully impact the team’s growth and success over time. Small, compounding improvements, delivered via fast iterations, are the operating rhythm we expect, not an aspiration., • You are responsible for the professional well-being and career development of team members. Develop engineers through regular 1:1s, growth plans, performance reviews, and direct, candid feedback., • Develop the next layer of leadership - tech leads, senior engineers ready to manage, and ICs ready to step into staff roles. Technical leadership • Write code and review code. Be a credible voice in technical decisions because you have hands in the work, not because of your title - you are current, not rusty., • Drive the team's architectural and technical design decisions in partnership with senior ICs, ensuring alignment on approach and implementation., • Uphold engineering standards through thorough, constructive pull-request review and a healthy release process, keeping the team's components scalable and in a healthy state., • Work AI-augmented and lead an AI-augmented team, applying sharp judgment about where AI helps and holding the same quality bar for what ships. Roadmap & delivery • Own the team's commitments - what was promised, when it was promised, and the quality bar that was held., • Run a disciplined cadence of planning, prioritization, and delivery without becoming a process bureaucrat., • Partner closely with the Technical Product Owner and Product team on scope, sequencing, and tradeoffs, maintaining a roadmap that reflects both near-term priorities and longer-term direction., • Understand the broader business objectives behind the work, translate that context for the team, and ensure engineering effort clearly aligns with those objectives., • React decisively to change - re-planning, re-prioritizing, and re-staffing as the business moves - while keeping the team engaged and steady through the shift. Hiring • Own hiring for your team. Interview thoughtfully, decide quickly, and refuse to lower the bar to fill seats., • Recruit, coach, and - when needed - make hard calls toward the standard the team is held to., • Operate as a role model for other engineering managers across the organization: share your operating model, mentor peers, and raise the management bench. Day-to-day communication & collaboration • Upwards: Communicate clearly and succinctly, giving leadership the right level of context and prioritizing escalations based on relevant, well-gathered information., • Downwards: Empower senior engineers to own key areas of the product, and coach team members to stay focused, intentional, and aware of their impact., • Sideways: Partner effectively with Product, Design, GTM, Customer Success, and other teams - raising challenges and opportunities constructively to support cross-team alignment. Qualifications • 10+ years of engineering experience, including 4+ years in engineering management roles where you actively coded as part of your responsibilities., • Hands-on, real-life experience building cloud-based SaaS products - running services in production on AWS, GCP, or Azure, and owning availability, cost, and the customer-facing surface., • API first mindset, products are built not just for end user experience through UI, they are fully functional and available through APIs, so both humans and agents can interact with the platform, • Strong background in databases, SQL, query optimization, and BigQuery., • A track record of taking an engineering team and visibly transforming it - measurable improvements in delivery velocity, technical quality, or team caliber., • Deep technical fluency in your team's primary stack. You can read, write, and review code at a senior level, and you are current - not rusty., • Strong opinions on how high-performing engineering teams operate, and a clear philosophy on hiring, coaching, performance management, and technical decision-making., • Excellent judgment under pressure. You make calls quickly with imperfect information, communicate them clearly, and take responsibility for the outcomes., • Direct, candid communication. You give hard feedback well, and you hear it well. Bonus Points • A strong, already-established AI-augmented workflow, with opinions on how to apply AI tools and agentic workflows to raise both velocity and quality., • Hands-on experience with more than a single cloud provider., • Background in scaling teams, processes, or technical systems as the organization grows. Are you a Do’er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our _. Sounds too good to be true? Check out our_. We thought so too, but we’re here and happy we hit that ‘apply’ button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do’ers, One Team DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

About TetraScience TetraScience is the Scientific Data and AI Company building Tetra OS, the operating system for scientific intelligence. We help the world’s leading life sciences firms turn fragmented scientific data into AI-native assets and scientific workflows that accelerate discovery, development, and manufacturing. TetraScience’s growing ecosystem of strategic partners includes NVIDIA, Databricks, Thermo Fisher Scientific, Snowflake, Google, and Microsoft. In connection with your candidacy, you will be asked to carefully review “_,” authored by our CEO, Patrick Grady; it is impossible to overstate the importance of this document, and you should take it literally as you decide whether our mission, culture, and expectations are right for you. What You Will Do TetraScience is looking for a Technical Enablement Lead / Developer Relations Lead for the EU. The ideal candidate should have expertise in customer and field enablement, adult learning principles, educational program creation, use case architecture and implementation, and a genuine passion for Data and AI technologies. The candidate should be driven by a desire to educate and inspire, and have the technical skills to quickly prototype new ideas and solutions. And finally, the candidate should seek to ensure developers can be successful with minimal friction, and champion product and process changes that make this a reality. You will work to understand the needs of different user personas (data scientists, machine learning engineers, scientists and R&D IT analysts), analyze their data environment, assist in the design and implementation of self-service solutions, and create training artifacts to accelerate adoption and growth. This is a technical enablement role, interfacing between internal and external stakeholders including; sales teams, technical teams, customers and potential customers. Your expertise not only covers the technical aspects of data integration, storage, access and architectures but also includes the skills to convey complex technical concepts in a way that aligns with business needs and potential solutions. Your work will directly impact how developers adopt TetraScience’s Scientific Data & AI Cloud, leverage new platform capabilities, and innovate in our ecosystem. You’ll collaborate closely with Product, Platform Engineering, Field Engineering, Customer Engagement & Support, Sales, and Marketing teams to empower customers, technical field team members, and all customer-facing technical roles through exceptional enablement programs. You’ll set the strategy for EU developer experience and community, including partners, customers, and independent developers; and be responsible for how developers discover, onboard, build, and scale applications. This role will be pivotal in growing our developer ecosystem, gathering crucial feedback to inform product development. Your work will educate and inspire the biopharmaceutical industry as to the power of an open ecosystem where precisely engineered scientific data flows freely and without restrictions. Your success in this role will directly shape TetraScience's growth trajectory and market position while ensuring our platform is accelerating science and patient outcomes across countless use cases. Responsibilities • Scientific & Domain Expertise, • Deep understanding of pharmaceutical/life sciences R&D workflows, data, and scientific principles, • Ability to engage credibly with data scientists, lab scientists, and R&D IT stakeholders, • Technical Skills, • Able to code and build practical solutions using scientific data platforms, pipelines, and apps, • Translate complex technical problems into working implementations within a pharma context, • Training & Enablement, • Design and deliver in-person training sessions, workshops, and demonstrations for both technical and non-technical audiences, • Create supporting materials: tutorials, documentation, sample code, and best practice guides, • Communication & Collaboration, • Translate technical and scientific concepts into clear, accessible language for non-technical stakeholders, • Collaborate with Product, Engineering, and UX teams to surface customer feedback as actionable requirements Must Have: • 2+ years professional experience in a Life Sciences company and/or a scientific background, • 3+ years professional experience as data scientist, scientific data engineer, or solutions architect, • 2+ years professional experience in technical enablement and/or developer relations, • Solid experience running large scale enablement programs, and how to evangelize and roll out the programs effectively across the organization, • Exceptional communication, storytelling, and presentation skills, coupled with a strong executive presence and the ability to effectively influence and engage large audiences, • Strong technical background with hands-on experience in SQL, Python, and modern data stack technologies, • Deep understanding of drug discovery, development, and manufacturing processes, • Ability to travel regularly to customer locations and whiteboard the product strategy with them, • Experience with data governance, privacy, and compliance considerations, • Exceptional stakeholder management skills with ability to influence C-level executives, • Ability to deal with ambiguity and thrive in a constantly changing and evolving work environment, • Experience working with high-bandwidth and high-energy professionals, • Insatiable curiosity to learn, develop, and grow year-over-year, • Great interpersonal skills and an ability to coordinate and drive initiatives supporting multiple teams Nice To Have: • Experience at high-growth SaaS companies with complex data needs, • Previous experience as a practicing bench scientist is highly valued, • Previous experience within a biopharma company in an IT related function is a big plus, • Background in technical support / field service highly valuable - this demonstrates your ability to internalize complexities and tailor explanations for a given audience, • Familiarity with enterprise sales processs within the pharmaceutical sector, • Experience with AWS application stack, • Competitive Salary and equity in a fast-growing company., • Supportive, team-oriented culture of continuous improvement., • Generous paid time off (PTO)., • Flexible working arrangements - Remote work. We are not currently providing visa sponsorship for this position

💰Earn up to £4,000 GBP Per Month (Guaranteed Base No Experience Required and a full Training Provided!!! We’re looking for a credible, charismatic, and camera-ready Live Host Seller to represent The Wessex Mint on the WhatNot live selling platform, targeting a global audience. You’ll be the face of the brand, educating, entertaining, and selling to a growing community of silver, gold, and collectible buyers in real time. This is a performance-driven, customer-facing role where sales energy, confidence, and the ability to engage a largely male collector audience are key. The successful candidate will host live shows, walk customers through products, answer questions, build loyalty, and drive repeat business. All live selling training and equipment will be provided, and you’ll be supported by our global creative, campaign, and operations teams. See more details bellow! 👇 💡_ Key Responsibilities • Host daily live shows (8 hours per day, 5 days/week) on WhatNot or eBay live, showcasing precious metals and collectible products, • Create a fun, fast-paced, and credible sales environment that builds trust and drives purchases, • Provide clear product education and effectively communicate offers and brand messaging, • Engage customers with authentic enthusiasm, answer questions live, and manage show interactions, • Collaborate with the Head of Campaign Operations and supporting teams to continuously refine show content and format, • Monitor customer sentiment and share insights with product and campaign leads, • Maintain brand consistency and professionalism on and off camera, • Fluent spoken and written English (required), • High energy with strong on-camera presence – confident, entertaining, and professional, • Demonstrated experience in live selling, content creation, performing, or retail sales is a strong advantage, • Must be well-presented, articulate, and credible – able to confidently speak about investment products with training, • Comfortable being on camera for extended periods (8 hours/day), • Highly organized, with the ability to complete daily prep and post-show admin, • Must be open to feedback, receptive to coaching, and a natural communicator, • Preferably female, due to the platform’s predominantly male audience (open to all applicants) Desirable (Not Essential) • Previous experience in livestream selling, hosting, or content creation., • Experience in sales, retail, or customer engagement roles., • Familiarity with livestream platforms or social commerce tools., • Experience presenting products or working in e-commerce environments., • Competitive compensation with strong earning potential Base Salary and Commission based on livestream sales performance., • Base Salary: From £2000 Up to £4,000 GBP plus a one time bonus at month six., • Fully remote working environment, • Training on advertising platforms and internal marketing processes., • Opportunity to gain hands-on experience in digital advertising and e-commerce marketing., • Exposure to multiple fast-growing D2C brands across international markets., • Structured processes and clear workflows to support success in the role., • Opportunities to grow within the marketing team as skills develop., • Location: Remote, • Hours / Working Hours: 5 days/week – 8 hours live selling with variable hours.

About OneView Commerce Retailers with thousands of shops have had two options, and neither is good. Web-native platforms move fast but were never built for a shop floor. Legacy store systems were built for the shop floor but take a year to change anything. OneView Commerce is the third option: a headless commerce platform for physical retail that lets the world's largest retailers innovate just as quickly as the smaller ones. We ship store experiences that deploy fast out of the box, and we give retailers the freedom to build their own on top of a headless transaction engine engineered for the physical store rather than the browser. Our customers are global retailers who build on OneView because it lets them keep moving: new journeys, new channels, and new store formats ship continuously rather than waiting on the next multi-year programme. Founded in 2010 to close the gap between fast-moving e-commerce and slow-moving in-store systems, OneView's founding principle is a single view of customers, orders, and inventory throughout the shopping journey. That remains our mission as we enable retailers to deliver exceptional store experiences that build loyalty. We are a remote-first team with Viewers working across the globe, and we operate as a trusted provider of digital commerce systems for leading retailers. Position Summary OneView is looking for an experienced Product Manager to own the vision, strategy, and backlog for the store experience: the front-end applications that store personnel use to serve customers, take payment, manage cash, handle stock, and get through a shift. Reporting to the Chief Product Officer, this Product Manager owns the store experience for the front-end development team building it. The retail estates we build for encompass thousands of stores, so decisions made in this role change what tens of thousands of store colleagues around the world do every shift. The store experience is where our platform meets the person serving the customer, so the role starts with the user. You will plan and run research with store associates and managers, form a clear point of view about what the store actually needs, translate that into design direction a UX designer can act on, and then write the specifications, user stories, and acceptance criteria that turn it into shipped software. You will be supported by a UX designer, and you will be the person who knows what the design has to achieve and why. This is a role for someone both experienced and confident enough to set direction and argue for it in front of head office business and technology leaders, and still willing to get their hands dirty in the backlog. You will decide without waiting for consensus, and own the outcome either way. We are also looking for someone who wants to improve how we build, not only what we build. We use AI throughout our day-to-day work and expect you to find uses for it we have not thought of. We also expect you to be able to do this job well if it were switched off tomorrow, because the creativity, judgment, and relationships that make the work good are yours rather than the tool's. Responsibilities • Own the product vision and strategy for the store experience, and keep it aligned with the commercial objectives and the revenue that those store journeys carry., • Plan and run user research with store personnel: store visits, observation, interviews, usability testing, and post-release feedback. Turn what you find into evidence that changes the backlog., • Translate research findings into clear design direction for the UX designer: the problem to solve, the users and journeys affected, the constraints that apply, and the outcome the design has to achieve., • Manage the backlog: create and prioritise epics and user stories, define acceptance criteria, and keep a ready, prioritised queue ahead of the team., • Rank work with stakeholders by value and return on investment, and re-cut priorities during the sprint when progress or circumstances change., • Define the interface requirements between the front-end store experience and the platform services behind it, working with solution architects, integration leads, and platform engineers., • Represent the store user in every forum where the experience is decided, including design reviews, architecture discussions, and governance forums., • Ensure that Scrum team deliverables meet agreed standards for quality and non-functional requirements, with particular attention to accessibility, performance on store hardware, and behaviour when connectivity drops., • Own the release plan for the store experience, and set expectations for when new functionality lands., • Update or draft the documentation for every feature at the moment it ships, across functional descriptions, technical documentation, release notes, and training material., • Coordinate dependencies with other development teams, platform teams, and third parties whose work the store experience relies on, and surface conflicts early. Required skills & Experience • 3+ years as a Product Manager or Product Owner on customer-facing or associate-facing software. Point of sale, self-service, or store operations experience strongly preferred., • Has owned product vision and strategy, and writes user stories and acceptance criteria personally., • Decisive, and right most of the time. Owns the calls that go badly, spots them early, and adjusts. We do not decide by committee., • Has planned and run research with real users in their own working environment, and can name the product changes it produced., • Reads wireframes, prototypes, and design systems fluently, and briefs a designer precisely enough that the first design comes back close to right., • Understands how a store actually runs, from staffing pressure to queues to peak trading, and designs for the user under pressure rather than the ideal one., • Communicates credibly with a store associate and a head office technology leader on the same day. Takes technical critique on the merits, without ego., • Writes testable, complete, unambiguous acceptance criteria that account for adjacent features, integrations, and existing platform behaviour., • Sound grasp of cloud-native, API-first architecture and how a headless front end consumes platform services, enough to judge the cost of a requirement before committing to it., • Defends a backlog ranking to the people funding it., • Has run a dependency tracker that the rest of the delivery actually used, spanning internal teams and external suppliers., • Stands behind the documentation they ship, and catches drift between what shipped and what it says., • Can do all of this unaided. AI tooling is expected, but the judgement behind the strategy, the stories, and the acceptance criteria must be their own. Preferred skills & Experience • Has personally identified, designed, tested, and implemented an improvement to the practice of product management, and can show that it made the requirements, user stories, and acceptance criteria handed to their teams significantly better., • Treats the quality of what reaches the team as something to be engineered rather than a matter of personal diligence. Has built the assets that make that repeatable, for example prompt sets, story and acceptance criteria patterns, traceability checks, or review passes that catch ambiguity, gaps, and untested edge cases before a developer ever meets them., • Experience delivering against a formal accessibility conformance obligation, for example WCAG 2.1 or 2.2 at level AA., • Experience shipping the same experience across several device form factors and operating systems, for example a fixed desktop, a handheld device, and a self-service unit., • Experience on a product where design approval sits with the customer, so direction has to be agreed rather than asserted., • Time spent working in a store, or in a field role supporting stores, at any point in a career. Why OneView Alongside the global retailers we already serve, we have just been selected by one of the largest store networks in the world to replace their legacy store system, and are actively pursuing more of the retailers who have decided that decades of accumulated inertia is a problem worth solving properly. The person in this role will be on that work from the start. Work of that size only moves quickly in a company built for it. Ours is. Our teams operate with real independence and the authority to set their own direction. Nobody here waits to be told what the priority is, and nobody needs a committee's permission to fix something that is plainly broken. We are always looking to change, to evolve, and to accelerate, and we do not merely encourage our people to identify what should be done differently; we expect it of them. When they do, they have the support of their team and of leadership to make the change stick. If you have spent time in a larger organisation where you could see improvement opportunities clearly and never got the room to implement them, that is the frustration we are built to remove. We are looking for people who find that prospect exciting. If you would rather be handed a roadmap than build one, this will not be the right fit. We're building a team that does great work and enjoys doing it, and it shows: OneView has been named one of Built In's Best Places to Work for three years in a row. Our leadership team brings decades of experience across software development, delivery, sales, and marketing, so the independence comes with people who know the terrain and will back your judgement. Join us as we work with global retail leaders to innovate everything. OneView Commerce is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We do not accept CVs from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. Applicants must have current, ongoing right to work in the UK. OVC is not a licensed visa sponsor and is unable to sponsor a Skilled Worker visa or any other employment visa for this or any role, now or in the future. Evidence of right to work will be required prior to any offer of employment.

Location: UK (remote) | Full-time Ready to become our new Customer Success Manager at Roamler? P&G, Red Bull, Unilever. You know the names, and at Roamler you will work with them directly. Our crowdsourcing app sends thousands of Roamlers into stores across multiple countries, to check shelves, build promotional displays and capture what is really happening at the point of sale. We turn those insights into execution, and that drives real business decisions for the biggest FMCG brands in the world. As Customer Success Manager you are the link between those brands and our platform. What you will do You own your client relationships from start to finish. You are their go-to person, and you make sure their goals are not just met but exceeded. Your days are varied: you run several retail projects at the same time, covering everything from operations to commercial strategy. You spot opportunities to grow your accounts, and you team up with sales to bring new clients on board. Internally you share insights, run evaluations and help colleagues across Europe sharpen their projects. Who you are You have experience in supermarket retail or in a client-facing role, and in our book that beats any qualification. You are structured and analytical, and you can juggle several things at once without dropping any of them. You communicate clearly, you enjoy presenting to clients and you take initiative rather than wait for it. Excel and PowerPoint hold no secrets for you, and you are curious about how AI can make your work and your clients smarter, because we use it every day. Above all, you feel at home in a scale-up where things change fast, because you like it that way. What we offer • A competitive salary of £30,000 to £40,000, • Company pension plan and life assurance cover of 2x your basic annual salary, • 25 days of holiday on top of UK bank holidays, • Full remote working from anywhere in the UK, • Laptop and a £250 budget to set up your home office, • An informal, international team with a genuine can-do mentality: we work hard and have fun doing it, • Room to grow as fast as Roamler does Our story is far from over - are you ready to grow with us? Apply now! We are an equal opportunity employer and we value diversity. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Turnitin is seeking a Principal Backend Engineer with a strong focus on backend development, particularly in Java and serverless architectures, combined with solid frontend experience. This role is ideal for engineers passionate about building scalable distributed systems, data modeling, and delivering high-performing, reliable software solutions for our award-winning educational platform. As a core contributor to our shared services team, you will play a key role in developing and enhancing the foundational systems that power both existing and new applications. This role is fully hands-on, requiring active involvement in coding, development, and implementation of technical solutions. You will also be called upon to lead more junior engineers and collaborate with other teams. Responsibilities: • Lead and design, development, and optimization of scalable backend services using Java and serverless technologies (e.g., AWS Lambda)., • Architect and implement RESTful APIs and event-driven systems to support high-performance, distributed applications., • Provide technical leadership to the team, ensuring alignment with architectural standards and best practices., • Contribute to the development and integration of user-facing frontend components when needed., • Analyze and optimize existing services to enhance performance, scalability, and cost-effi ciency., • Collaborate with cross-functional teams, including Architects, Product Managers, and engineering leads, to deliver innovative and impactful solutions., • Mentor and guide junior developers, fostering a culture of continuous learning and knowledge sharing., • Oversee the implementation and maintenance of CI/CD pipelines to ensure effi cient and reliable software delivery., • Maintain high standards of code quality through rigorous peer reviews, comprehensive testing, and adherence to industry best practices., • Create comprehensive documentation for the developed shared components, including usage guidelines and examples. Essential Qualifications, Skills, and Knowledge/Experience: • Over 10 years of experience in backend development with deep profi ciency in Java and extensive hands-on experience with serverless frameworks (e.g., AWS Lambda, Google Cloud Functions)., • Solid understanding of frontend technologies, including React and Web Components, with the ability to contribute when needed., • Expertise in designing and managing distributed systems, ensuring scalability, and advanced data modeling techniques., • Demonstrated ability to lead and collaborate effectively with cross-functional teams and stakeholders across multiple locations, including distributed teams in Europe and the USA, to deliver impactful, high-quality solutions., • Practical expertise in cloud technologies, specifically developing serverless applications on AWS using services such as Lambda, DynamoDB, API Gateway, SNS/SQS, and EventBridge., • Deep understanding of software development best practices, including design patterns, test-driven development (TDD), behavior-driven development (BDD), and clean code principles., • Experience implementing and managing CI/CD pipelines for automated build, deployment, and testing., • Familiarity with modern DevOps practices and infrastructure-as-code (IaC)., • Proven ability to conduct comprehensive system design reviews, ensuring architectural alignment, scalability, performance, and adherence to best practices., • Proven experience as a Tech Lead, with a strong track record of mentoring and coaching junior engineers, promoting skill development, and driving adherence to best practices to ensure team growth and technical excellence., • Exceptional collaboration skills, working effectively across cross-functional teams, including Product Managers, Architects, and other engineering leads., • Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders., • Strong problem-solving skills, with a track record of troubleshooting and optimizing existing systems for performance, scalability, and cost effi ciency., • Ability to make strategic technical decisions while balancing project deadlines and business goals. Preferred Skills: • Experience with frontend technologies such as React, Angular, or Web Components is a plus., • Familiarity with monitoring and observability tools (e.g., CloudWatch, New Relic, Datadog)., • Knowledge of data modeling and working with both NoSQL databases., • Understanding of agile methodologies, including Scrum, XP and Kanban., • Understanding or experience with AI/ML. Total Rewards @ Turnitin At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work. Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates. In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. • Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do., • Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe., • Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors., • Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard., • One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes., • Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world. Global Benefits • Remote First Culture, • Health Care Coverage*, • Education Reimbursement*, • Competitive Paid Time Off, • Self-Care Days, • National Holidays*, • 2 Founder Days + Juneteenth Observed, • Paid Volunteer Time*, • Charitable contribution match*, • Monthly Wellness or Home Office Reimbursement/*, • Access to Modern Health (mental health platform), • Parental Leave*, • Retirement Plan with match/contribution*, • varies by country Seeing Beyond the Job Ad At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team! #LI-AP1

Technical Project Manager iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Special Projects Location: WeWork Waterloo (Hybrid) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options + UK iProov Benefits We are seeking a Technical Project Manager to join our Special Projects team, dedicated to experimental, first-of-a-kind innovation initiatives and Proof of Concepts. In this role, you will take full ownership of the delivery lifecycle for unique projects, from initial scoping through to successful POC and potential handover to the Product Team. You will adopt a highly proactive, hands-on approach to meet the dynamic needs of our innovation trials, managing intricate technical dependencies and collaborating closely with our software development and science teams. Your focus will be on prioritising workloads and managing deliverables to ensure these projects are delivered on time whilst minimising the impact on the BAU teams. • Scope and drive delivery for experimental, first-of-a-kind innovation projects and Proof of Concepts., • Provide hands-on prototyping support, including some software development moving beyond traditional project management to assist with technical implementation., • Manage complex technical dependencies and logistics to enable rapid iteration during innovation trials., • Collaborate closely with development and science teams to translate technical requirements into functional, trial-ready implementations., • Deliver technical workstreams within large-scale projects as part of wider project teams., • Proven project management experience managing technical projects from concept to delivery., • Familiarity with software engineering and AI tools for rapid software prototyping., • Ability to manage full project lifecycles, from initial concepts to trials and POCs., • Aptitude for "thinking outside the box" to solve unusual technical and logistical challenges in customer-facing trials., • Excellent stakeholder management, with the ability to build trust with senior leaders and engineers., • Strong written communication skills, including the ability to produce crisp status reports and clear escalations. Nice to haves • Experience in identity & access management (IAM), workforce authentication, or fraud prevention, • Familiarity with enterprise security/compliance contexts (SOC 2, ISO 27001), • PMP, PRINCE2, agile or equivalent certification, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

The Role PebblePad and myday help universities create meaningful digital learning experiences and connected campuses. PebblePad enables institutions to support authentic assessment, professional development, and reflective learning through portfolio-based pedagogy. myday provides the digital campus platform that connects students with the services, systems, and communities that shape their university experience. Together, we partner with universities globally to improve student success, engagement, and employability. We are looking for a commercially focused Customer Success Manager who can strengthen institutional partnerships, drive adoption, and unlock expansion opportunities. This is a commercially focused Customer Success role, with responsibility for both customer outcomes and revenue growth. This role will drive retention, expansion, and strategic growth across a portfolio of education customers in the EMEA region. You will act as the primary strategic partner for institutions, ensuring they realise value from PebblePad and myday while identifying opportunities to expand usage across faculties, departments, and institutional initiatives. Success in this role is measured through renewals, account growth, product adoption, and long-term customer advocacy. About You We are looking for someone who combines commercial thinking with strong relationship skills and an understanding of education. You will be comfortable engaging senior university stakeholders while identifying opportunities to grow partnerships. You will be proactive, commercially curious and confident in taking ownership of your accounts. You will enjoy understanding a customer's wider goals and finding ways to connect those goals to the value our products can provide. Must-Have Experience • 3+ years' experience in Customer Success, Account Management, Strategic Account Management, Commercial Partnerships or a similar customer-facing commercial role., • Proven experience managing and growing a portfolio of SaaS accounts., • Demonstrable experience contributing to or owning renewals, retention and/or expansion revenue., • Experience managing complex accounts with multiple stakeholders and decision-makers., • Strong stakeholder management skills, with experience engaging senior-level contacts., • Proven ability to identify customer needs, risks and commercial opportunities., • Excellent communication, presentation and relationship-building skills., • A strong commercial mindset and understanding of revenue and retention drivers., • A proactive, organised and accountable approach to managing a portfolio of customers., • Comfortable using data, customer insight and performance metrics to inform priorities and decisions., • Ability to navigate complex organisations. Nice-to-Have Experience • Experience working with universities, colleges or the wider education sector., • Experience managing accounts across multiple products or solutions., • Experience developing customer advocates, case studies, references or conference speakers., • Understanding of higher education priorities such as student experience, employability, digital transformation, curriculum development or professional identity., • Experience working with customers across multiple countries. Key Responsibilities • Account Ownership & Commercial Growth, • Own a portfolio of university accounts across EMEA, • Drive renewals and expansion revenue across PebblePad and myday, • Develop strong account plans for each customer, identifying opportunities, risks and strategic priorities., • Identify and develop opportunities for:, • Faculty-level expansion, • Additional programmes or departments, • Cross-product adoption (PebblePad ↔ myday), • Institutional strategic initiatives, • Proactively identify opportunities to increase the value customers receive from our products., • Partner closely with Sales to convert key expansion opportunities into revenue, • Maintain a clear understanding of the commercial position, renewal status, risks and growth potential of each account. Strategic Customer Partnership Act as a strategic partner and trusted advisor, helping customers identify opportunities to maximise the value of their investment. • Build trusted relationships with senior stakeholders including:, • CIOs, • Directors of Digital Education, • Learning & Teaching leaders, • Student Experience leadership, • Support institutions in aligning PebblePad and myday with strategic priorities such as:, • Employability and professional identity, • Competency-based education, • Digital student experience, • Curriculum redesign Adoption & Value Realisation • Work with customers to develop adoption strategies and increase engagement across their institution., • Ensure customers achieve measurable value from PebblePad and myday, • Monitor product adoption and engagement, • Identify risks early and implement success plans, • Lead business reviews demonstrating impact and outcomes Customer Advocacy • Build strong relationships that encourage customers to actively advocate for PebblePad and myday. Identify opportunities for:, • Case studies, • Conference presentations, • Peer-to-peer references, • Support the broader PebblePad community through engagement and knowledge sharing Cross-Functional Collaboration • Work closely and collaborate with the following internal teams to ensure customers receive a consistent and high-quality experience., • Sales, • Product, • Professional Services, • Demand Generation, • Share customer insight across the business and provide feedback on product development and market trends, • Support institutional pilots and strategic initiatives Key Metrics for Success • Net Revenue Retention, • Gross Revenue Retention (GRR), • Non-Recurring Revenue (Professional Services), • Expansion revenue, • Product adoption and engagement, • Customer satisfaction and advocacy Skills & Approach We're looking for someone who is: • Commercially curious – naturally looks for ways to create additional value for customers and grow accounts., • Customer-focused – genuinely motivated by helping customers achieve their goals, rather than simply managing the relationship., • Proactive – anticipates customer needs and risks rather than waiting for issues to arise., • Strategic – understands the wider institutional context and connects our products to customer priorities., • Confident and credible – comfortable engaging senior stakeholders and challenging customers constructively when appropriate., • Collaborative – works effectively across Sales, Product, Professional Services and Demand Generation., • Organised and accountable – able to manage competing priorities across a portfolio of complex accounts., • Curious and adaptable – willing to learn, ask questions and develop a strong understanding of our products, customers and market., • Relationship-driven – builds trusted, long-term partnerships and understands the importance of customer advocacy. Why Join PebblePad • Work with leading universities globally, • Be part of a mission-driven company improving learning and student experience, • Help shape the future of digital education and campus engagement, • Join a collaborative and passionate team working at the forefront of EdTech innovation, • Work in a role where you can have a direct impact on customer outcomes and business growth. What Success Looks Like in Year One • Strong relationships established with key accounts, • Account plans for every single account including opportunities for expansion and mitigation plans for risks, • >95% renewal of existing ARR, • Expansion of PebblePad or myday into additional faculties or programmes >110% Net Retention Revenue, • Increased institutional adoption and engagement, • Development of customer advocates and case studies Additional Information The role is full time and remote. Some travel will be required to customers, conferences, and company events. As an international organisation operating across multiple time zones, occasional work outside standard business hours will be required to support our global customers and teams. We believe in inclusion and diversity and are proud to be an equal opportunities employer.

Flexible fieldwork with purpose.\n\n This is work for people who are happy to get out, travel, speak to others, and help make sure real experiences are heard.\n\n\n \n As a Field Interviewer, you’ll visit selected addresses across an assigned area and carry out in-home research interviews on issues that matter — including health, housing, transport, public services, and everyday life.\n\n\n \n You’re not selling anything. You’re listening. \n \n\n\n The information you collect helps governments, universities, charities and public bodies better understand people’s lives — and make decisions that can improve services and society.\n \n \n\n\n You'll visit people at their homes to carry out vital research interviews on important topics like health, housing and transport. We also undertake census-style media measurements on a national scale to help shape public-interest broadcasting. You'll guide conversations and digitally capture real experiences of daily life in Britain\nTalk to people. Capture stories. Shape real decisions.\n\n Every interview matters. Whether you’re speaking to someone in a city, town, village, coastal area or rural community, your role is to make it easier for people to share their views clearly and honestly.\n \n \n\n\n Some people may be confident straight away. Others may need reassurance. That’s where your warmth, professionalism and listening skills make the difference.\n \n \n\n\n You’ll use a NatCen device to guide structured interviews and accurately record responses. The work is purposeful, independent and people-focused — and you’ll be fully trained before you go out on your own.\nField-based work. Real support. Clear expectations.\n\n This is a travel-based role. You’ll be assigned a defined fieldwork area, with route planning support to help you manage your time and make your visits as efficient as possible.\n\n\n \n Travel times will vary depending on the interview location. You can typically expect to travel around 30–60 minutes each way. Travel is a key part of the role and you’ll need to be comfortable travelling throughout your assigned area. Some projects may also require longer journeys and occasional overnight stays. Paid travel time is available on most projects, alongside mileage reimbursement.\n\n\n \n You won’t be doing this alone. You’ll have:\n\n\n · Shadowing with experienced interviewers\n\n\n · Role-play and guided practice\n \n · Supported doorstep visits\n \n · Ongoing check-ins with a field manager\n \n · Practical support with route planning and confidence building\n \n \n What you’ll earn\n\n\n · £20–£30 per completed interview\n \n · Holiday pay + admin fees\n \n · Paid travel time\n \n · Competitive mileage reimbursement rates\n\n\n · Bonus payments up £750 in your first 12 months*\nWhat you’ll need\n\n · A full UK driving license and access to a car\n \n · Class 1 Business insurance\n \n · Right to work in the UK\n \n · Willingness to complete a DBS check\n \n · Reliable home broadband\n \n · Minimum 20 hours availability per week\n \n · Confidence using basic technology\n \n · Flexibility to work across weekdays, evenings and weekends. While you can plan your schedule, the role requires availability to carry out interviews at the times participants are available, including evening and weekend appointments.\nWho this role suits\n\n This role suits people who enjoy talking to others, are comfortable working independently, and want purposeful fieldwork that offers flexibility within participant-led interview schedules.\n \n \n\n\n You don’t need previous research experience. What matters is that you can build trust, ask questions clearly, listen carefully and represent NatCen professionally.\n\n\n \n It could be a strong fit if you’ve worked in retail, hospitality, admin, driving, sales, care or support work, community-facing roles, or other customer-facing roles.\n\n\n \n You’ll do well if you are reliable, organised, resilient, curious about people, and motivated by work that helps people’s voices be heard.\n\n \n \nAbout the National Centre for Social Research (NatCen)\n\n NatCen is Britain’s largest independent social research organisation. We believe social research has the power to make life better by helping organisations understand people’s lives, experiences and views.\n\n\n \n By speaking to people in their homes and recording their views accurately, you’ll help create research that informs decisions about services, policy and society.\n\n\n \n At NatCen, we believe social research has the power to make life better. By understanding the complexity of people’s lives and what they think about the issues that affect them, we give the public a powerful role in shaping decisions that can make a difference.\nOur values\n\n We Are Curious\n\n\n We listen carefully and capture people’s experiences accurately.\n\n\n \n We Move with Purpose\n\n\n We plan fieldwork carefully and make every interview count.\n\n\n \n We Act with Integrity We treat every participant with respect, professionalism and confidentiality.\n \n \n\n\n We are proud to be a Disability Confident Committed Employer. If you require any reasonable adjustments during the interview process, please make us aware and we will endeavor to support you so you can showcase your best self during our hiring process.\n \n \n\n\n If you want flexible work with purpose — and you’re ready to travel, listen and help make sure people are represented — apply today. \n \n\n\n *All references to pay, bonuses and working arrangements are based on current projects and typical performance. Individual outcomes may vary.\n\n\n \n\n \n \nSkills, knowledge & expertise\n \n \nJob benefits\n \n \nAbout Sandbox

Description Job Title: Technical Support Advisor 2nd Line IT (4 On/4 Off) Salary: Up to £34,000 (DOE) plus shift allowance Shift Allowance: • +10% for days worked Monday to Friday, • +15% for days worked on weekends and bank holidays This role involves working 12 hour shifts on a rotating schedule of 4 days on, 4 days off, from 7:00am to 7:00pm. Shifts will include weekends and public holidays. Location: Fully Remote (UK) Key Benefits: • Give Back: Enjoy paid volunteering days to support causes you care about., • Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team., • Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: As a 2nd Line IT Technical Support Advisor, you'll be working 12 hour shifts on a rotating schedule of 4 days on, 4 days off, from 7:00am to 7:00pm. In this role, you'll deliver exceptional service to Focus Group customers by handling 2nd line service queries and providing advanced technical support and issue resolution. Key Responsibilities: • Responsible for cases functionally escalated from 1st line, ensuring these are assigned and progressed in priority order., • Diagnose, log, action and follow through to resolution cases, including escalations whilst keeping the customer informed of progress. Be able to identify when a case cannot be fixed remotely and route straight into Field Allocation for a site visit., • Troubleshoot hardware and software problems., • Configure applications and systems., • Drive outbound calling to resolve cases in a timely manner and avoid delays where possible., • Report issues to suppliers, chasing and doing all that is possible to ensure cases are resolved in a timely manner and that the customer is kept informed., • Cases are managed in line with agreed SLAs and are functionally escalated to 3rd line, with sufficient SLA remaining Skills & Experience: • Experience in a customer facing technical support role., • In depth understanding of system, applications and network infrastructure – may have specialist knowledge in some areas and confident to troubleshoot/configure/install., • Experience with remote desktop support tools., • Skilled in using technical expertise to solve customer issues. Able to effectively gather relevant information and communicate technical resolutions and updates to customers., • Experience of overcoming technical challenges and benefits from this experience in analysing and solving customer issues., • Knowledge of ITIL framework and best practices., • Able to assess when it’s appropriate to escalate an issue to 3rd line in order to ensure a good customer experience. Nice to have • May have industry certifications such as MCITP, CompTIA Network+. Please note: This role involves working 12 hour shifts on a rotating schedule of 4 days on, 4 days off, from 7:00am to 7:00pm. Shifts will include weekends and public holidays. Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you. At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help. Ready to make a real impact? Apply now!

Location: Remote, United Kingdom Travel requirement: Significant travel is an essential requirement of this role. You must be available to travel onsite to client events multiple times per quarter, throughout North America, and internationally as business and client needs require. Who are we? At Grip, we're on a mission to connect people, ideas and opportunities. Our leading AI-powered Event Engagement Platform for trade shows, conferences and hosted buyer events enables our clients to create Virtual, Hybrid, and Live experiences in a single platform. We work with many of the biggest event organisers in the world and operate globally across multiple regions and event formats. Grip's growth means we now need even clearer ownership between pre-sale commercial leadership and post-sale delivery and customer success. About the role As a Project Manager, you will own the successful post-sale implementation and delivery of Grip for a portfolio of event-organiser clients. You will translate the sold solution into a clear delivery plan, lead clients through platform setup and readiness, coordinate internal specialists, and ensure each event is delivered on time, within agreed scope, and to a high standard. You will be the central operational lead from project kickoff through event completion and handover. This includes guiding clients on platform configuration and best practices, managing risks and dependencies, maintaining delivery discipline, and ensuring that all teams involved are aligned on what is required for event success. This is a highly client-facing role for someone who combines strong project management discipline with practical experience in event technology, events, hospitality, or another fast-paced client-delivery environment. You will be expected to attend client events onsite regularly, represent Grip professionally, and confidently manage the realities of live event delivery. Core responsibilities Own the end-to-end delivery lifecycle for assigned client events, from post-sale handover and kickoff through go-live, onsite delivery where required, and post-event closeout. Build and maintain clear project plans, milestones, owners, dependencies, risks, timelines, and client-facing status communications. Act as the primary operational point of contact for clients during implementation, ensuring they understand requirements, responsibilities, deadlines, and best-practice use of the Grip platform. Implement and advise clients on platform configuration, event setup, data readiness, attendee engagement, matchmaking, content, and activation strategies that support their event objectives. Lead regular client project meetings, document decisions and actions, manage follow-up, and communicate progress clearly to both clients and internal stakeholders. Manage scope against the Statement of Work, identify scope creep early, and partner with Commercial and Customer Success teams to document and manage change requests where needed. Coordinate cross-functionally with Customer Success, Solutions/Integrations, Product, Support, Engineering, Sales, and Finance to deliver successful events. Partner with technical and integration teams to ensure event data, imports, integrations, testing, and platform configuration are completed accurately and on schedule. Lead project risk management, escalate issues promptly, and drive practical resolution across client and internal teams. Conduct quality checks and readiness reviews before launch, ensuring the event experience meets client expectations and Grip delivery standards. Track project time, delivery effort, and key project metrics to help maintain operational efficiency and identify risks to delivery margin. Capture learnings from each project and contribute to improved delivery processes, templates, standards, and scalable ways of working. What we’re looking for 5+ years of experience in project management, implementation, event operations, customer delivery, client services. Desired experience implementing or supporting event technology, SaaS platforms, registration systems, event apps, networking solutions, or related digital-event products is strongly preferred. Demonstrated ability to manage multiple client projects simultaneously in a deadline-driven environment. Strong client-facing communication skills, including the confidence to lead meetings, challenge unclear requirements, set expectations, and handle difficult conversations constructively. Comfortable working with event data, registration platform configuration, native integrations, imports, testing, and technical teams; experience with ETL processes, APIs, CRM systems, or third-party integrations is a strong advantage. Remote • London, Greater London, United Kingdom Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

Job Title: Product Owner - 12-month fixed term contract Location: Remote, UK Reports to: Product Manager Work schedule: Mon – Fri, 37.5 hours per week Who are VitalHub? VitalHub aspire to accelerate the delivery of digital transformation at scale, supporting healthcare organisations internationally to improve how they capture and analyse data. This helps enhance patient flow and enables better coordination of care across planned and unplanned services, mental health, workforce, and compliance. From patient-facing apps and in-hospital flow management to national system control centres supporting the provision of healthcare services across US, UK, Canada, Middle East & Australia, our solutions exist to deliver an eco-system of joined-up technical infrastructure and centralised data integration. The Opportunity: The Product Owner will work with the product(s) and project(s) that are assigned to you as part of your portfolio. You will be considered a “details” person. You will work with your assigned Product Manager to build products from existing ideas and promote new ideas based on your product experience and your contact with customers. You must possess a unique blend of business and technical savvy; ability to see a big picture vision and help drive to make that vision a reality. You must enjoy spending time in the details of a product and to understand its problems and find innovative solutions. Most importantly, you must be able to lead a product backlog and plan and ensure their execution and success. You are the liaison between Product Management and Development. The ideal candidate will be able to communicate effectively, be highly detail-oriented and have a passion for learning about the products and determine how best to improve them. Your Responsibilities: • Manage and prioritize a product backlog that defines the strategic work to be completed that will be shared internally and drives the development work that will be done for the product., • Gather, define and write up the product and services requirements; getting input from customers, prospects, partners, sales, development, external market trends and competitors in defining a cohesive set of product requirements and features that are market-driven and can be feasibly delivered., • Produce Business Requirements Documents, Business Cases, Product Release Plans and other documents as required., • Promote high standards and innovation in product changes and new features., • Define the product release cadence with the Product Manager and ensure that releases are done properly, on time and on budget., • Be hands on in approach and help fill gaps as required for the product success., • Provide input on how resources should be allocated across product initiatives., • Proactively identify risks, concerns, issues, and intervene as required to ensure that product releases remain on track., • Proactively identify, intervene and mitigate significant product risks., • Provide release progress updates to Product Manager and/or stakeholders., • Responsible for helping onboard new staff and providing them initial knowledge of the product., • Work with all the teams related to the product that they are following VitalHub’s defined standards, best practices, and processes., • Answer product-related questions from the Sales, Business Development, Marketing and external Business Partner organizations., • Ensure that the professional services, sales, development and customer support have all the product information and understand product releases to ensure product success., • Ensure the product requirements are effectively communicated throughout the respected teams., • Build solid client relationships prioritizing client satisfaction. Be a client advocate., • Help with technical presentations and product demonstrations at customer briefings, industry conferences, and other public-speaking forums., • Ensure that all product team members are happy, productive, and valued team members. Essential Experience: • Demonstrable experience as a Product Owner, Scrum Master or Business Analyst, • Excellent written and verbal communication skills., • Experience working across the full product development lifecycle and coordinating UAT phases with business users., • Experience of writing requirements documentation/stories, • Experience of working closely with developers and business users in a highly collaborative environment, • Experience of working in agile development teams, • Experience of using defect tracking and test management tools such as JIRA, Zephyr, confluence., • Experience in requirements management, • Ability to learn product configurations and train internal stakeholders or customers Nice to Haves: • Strong analytical and problem-solving skills., • Excellent Teamwork skills with proven ability to influence cross-functional teams without formal authority., • Active listening skills and multi-tasking capability, • Project Management experience or relevant qualifications, • Technical product knowledge or domain expertise, • Market research and competitive analysis skills Our Interview Process: • Initial screening call with the Talent Team, • Virtual Interview with the Product Manager – verbal and technical assessment, • Virtual Interview with the Head of Product Management & Head of HR As an equal opportunities’ employer, VitalHub is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join VitalHub. If you require any reasonable adjustments during the recruitment process, please let the Talent Team know.

Customer Success Engineer About Budibase Budibase is an open-source workflow platform used by over 200,000 teams to transform their internal processes. We empower IT teams and software developers to build internal web apps, automations, and forms by connecting to their existing databases and APIs. What We Need We are looking for a skilled and proactive Customer Success Engineer to join our team. Budibase is a technical product aimed at IT and software developers, and this role is crucial for ensuring our enterprise customers can successfully deploy and manage Budibase in their own self-managed environments. This is a remote position for candidates eligible to work in the UK. Candidates living in Northern Ireland can also benefit from office space and in-person working (Belfast). What You'll Do • Debug and resolve complex issues with customer's self-managed Budibase deployments, including those using Docker, Kubernetes, and other cloud hosting platforms., • Provide expert technical support for infrastructure-related inquiries via email, GitHub, and video calls., • Help customers understand best practices for deploying and maintaining Budibase in a production environment., • Improve and update our product documentation, with a specific focus on deployment guides and technical infrastructure., • Answer L1 customer support requests to ensure our customers are successful with Budibase. Requirements • Excellent written and verbal communication skills., • Proven experience (1+ years) in a customer-facing technical role, with a strong focus on infrastructure or DevOps., • Demonstrable experience with DevOps tools and concepts, specifically Docker and Kubernetes., • Strong fundamental knowledge of Linux administration and networking., • Experience with the NodeJS/Docker packaging ecosystem Bonus Skills • A solid understanding of basic programming concepts and data structures., • Experience with Infrastructure as Code (IaC) tools like Terraform., • Experience with databases or using REST APIs., • Experience with Budibase or a similar low-code platform. Why Join Budibase • Remote & Flexible Work: Enjoy the freedom of remote work with flexible hours. We are also open to negotiating a 4-day work week., • Competitive Compensation: We offer a competitive salary of £30,000 - £50,000, depending on experience., • Equity: Every team member receives stock options and will share in the company’s success., • Open Culture: Join a friendly, open, and transparent company culture., • Home Office Budget: We provide a budget to help you kit out your home workspace., • Company Offsites: Get to know the team in person with our annual company offsites; our last two were in Lisbon and Amsterdam. Budibase is an equal opportunity employer committed to creating an inclusive environment for all team members.

Who We Are At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily. Our employees are experts in the employee experience, workforce communications and technology. Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world? Job Summary The Sr. Software Engineer will join the team responsible for Firstup's public APIs, Agentic tools, third-party integrations with enterprise systems such as HRIS platforms, and shared platform services. You will deliver innovative, scalable solutions while constantly improving our approach to architecture, scale, availability, and fault-tolerance. You are an active user of Generative AI tools and coding agents, applying them daily to accelerate delivery and improve code quality. Contribute to the design, development, and maintenance of public-facing APIs used by enterprise customers. Build and maintain integrations with external enterprise systems, including HRIS platforms such as Workday, SAP SuccessFactors, and Dayforce. Support shared platform services used across the engineering organisation. Write clean, well-tested, and well-documented code, and participate in code reviews. Work within large-scale multi-tenant cloud services, developing your understanding of scalability and fault-tolerance. Use Generative AI tools and coding agents in day-to-day workflows to improve code quality and delivery speed. Collaborate with teammates and cross-functional partners to solve problems and deliver customer value. Contribute to production health, including on-call rotations and incident response, in a "you build it, you run it" environment. Identify and help resolve availability, reliability, and performance issues. Bachelor's degree in Computer Science or related field, or equivalent experience. 3-5 years building reliable, performant applications and microservices. Proficiency in TypeScript and Node.js. Ruby experience is a plus. Experience across frontend (React.js), backend, and database layers. AWS experience, including core compute, storage, and networking services. Curiosity, a desire to learn, and openness to feedback. A focus on customer experience in the work you deliver. Experience with HRIS integrations, such as Workday, SAP SuccessFactors, Dayforce, or similar platforms. Experience with Kubernetes, Docker, and Helm. Familiarity with Datadog or similar observability and monitoring platforms. Demonstrated use of Generative AI tools or coding agents in development workflows. Experience in enterprise SaaS organisations. Open-source contributions or a history of side projects. Why Firstup? Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome. If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit. We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally. Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws. #LI-TM1#LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us Role Summary This role is for individuals with real cybersecurity experience who understand the pressures faced by security teams and the challenges businesses encounter in strengthening their defences. If you've worked in a cybersecurity team, led advisory engagements through a managed service provider, or helped organisations tackle security challenges, this is your chance to apply that expertise on a larger scale. As a CISO Advantage Field Specialist, you'll be the key expert for MSP partners seeking genuine knowledge. Instead of relying on slides, you'll leverage your deep understanding of advancing cyber maturity and transformation. Your role includes assisting partners in integrating CISO Advantage into their offerings, empowering their teams to deliver effective security services. We seek proactive individuals who thrive at the intersection of technology, people, and business outcomes. If you're excited about helping underserved businesses manage their security risks using leader-edge technology, data and AI as real tools, this role was made for you. Product Feedback & Market Intelligence • Operate as a structured, consistent feedback channel between the field and the Sophos Product team, this is a core accountability of the role, not a secondary activity., • Capture partner and customer feedback on product usability, feature gaps, pricing, and competitive alternatives using agreed formats and cadences set by Product leadership., • Submit regular regional feedback reports covering adoption blockers, commonly requested features, competitive intelligence, and MSP delivery challenges. MSP Partner Enablement • Serve as the primary field resource for CISO Advantage MSP partners within your region, the person partners contact when they need product knowledge, positioning support, or help with a customer situation., • Track partner enablement progress and readiness across your regional MSP portfolio, flagging partners who need additional support and identifying those ready to scale., • Help partners develop structured onboarding and delivery playbooks so they can consistently deploy CISO Advantage across their customer base. End-User Adoption & Training Support • Support MSP partners in delivering effective training and onboarding experiences to the end-user organizations they serve, ensuring customers can navigate and use the platform confidently from day one., • Help channel partners and their customers define what success looks like with CISO Advantage, establishing clear use cases, adoption milestones, and outcome metrics from the outset., • Provide partners with end-user-facing guidance materials, FAQs, and best-practice documentation they can adapt and deliver to their customers., • Act as an escalation resource for partners encountering complex end-user adoption challenges, working collaboratively to resolve issues and improve the customer experience., • Gather and document customer adoption stories, use cases, and outcomes that can be used for MSP enablement, product marketing, and internal reporting. Cross-Function Collaboration • Work closely with regional Sales and Channel teams to align enablement activity with commercial priorities and partner tier., • Collaborate with Product Marketing to validate regional messaging and surface localization requirements, language, regulatory context, or market-specific positioning needs., • Partner with the Product and Customer Success teams to ensure end-user training content remains current and aligned with platform updates and new feature releases., • 5–8 years of experience in a cybersecurity-related role, this could include technical pre-sales, partner success, channel enablement, security consulting, or a vendor-side field role., • Experience working with or within an MSP, channel partner, or VAR environment, understanding how managed service businesses operate and how they engage their customers., • Exposure to security programme management, GRC, or vCISO service delivery, either from the customer, MSP, or vendor side., • Experience in a product feedback, customer success, or voice-of-customer role within a B2B SaaS or security vendor environment., • Demonstrated experience supporting end-user training, onboarding, or adoption programmes, either directly or through channel partners., • Working knowledge of cybersecurity concepts, terminology, and the challenges faced by security teams in mid-market and enterprise organizations., • Ability to translate complex security and platform concepts into clear, accessible guidance for both MSP partners and their end-user customers., • Strong communication and relationship-building skills, with the ability to operate effectively across technical, commercial, and customer-facing contexts., • Comfort working in a structured feedback environment, capturing insights methodically and communicating them clearly to product and leadership teams., • A genuine personal and professional interest in AI, we operate an AI-first strategy and expect this person to be an AI native. You should actively use AI tools in your day-to-day work, stay current with developments in the space, and bring both curiosity and practical knowledge of how AI can be applied to security, enablement, and customer success. Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Join BLP Digital — The #1 Solution for ERP Automation BLP Digital is redefining ERP automation with agentic AI. Spun out of ETH Zurich and HSG, we build AI agents that automate finance, procurement, logistics, sales, and more for some of the world's largest enterprises. We solve real enterprise problems with cutting-edge technology and a strong sense of ownership. Our solution is live in 40+ countries, used by 550+ customers, and automates 70,000+ processes every day, including for Fortune 500 companies. As one of Switzerland's fastest-growing SaaS scaleups, our success stems from deep expertise in technology and business processes, delivering a product with outstanding product-market fit, proven by a growing global customer base. We've recently welcomed Goldman Sachs Alternatives as a growth investor, and we're now expanding into the UK with the launch of our London office. We are just getting started. Ready to build the future? Join BLP Digital today. The Team At blp, dedicated engineering teams own individual products such as invoices, customer orders, and order confirmations. The Platform Team owns what all of them are built on: shared services and APIs, the data access layer, and the component and design system that shape how the product looks and behaves. The team's focus has been the frontend platform, and we are now deliberately extending that ownership deeper into the stack. You would be central to that shift, with real influence over how the platform layer gets defined rather than inheriting someone else's blueprint. About the Role We are looking for a fullstack engineer with a strong backend center of gravity who enjoys designing reliable systems, thinking rigorously about correctness, and applying strong software fundamentals to real-world operational problems. Platform touches both client facing features as well as internal tooling. The capabilities we own are the ones our users touch most often: how workflows and dashboards are configured, how fast a screen full of exceptions loads, how consistently permissions behave, how reliably a release reaches production. When the platform is right, every product team ships better software faster, and that lands directly with the tens of thousands of people who use BLP every day. Platform decisions here are judged by what they do for our users, not by internal elegance. What You'll Do Build the Foundation: Design and develop the shared backend services and APIs that our product teams depend on, with clear contracts and abstractions that fit how they actually work. Drive User Impact: Work with product teams and business stakeholders to understand where the platform is holding them back, and turn that into concrete improvements our users feel. Own Reliability and Correctness: Build and operate systems with a strong focus on robustness, and improve them continuously through careful analysis and iteration. Managing entropy in a complex system is part of the job, and we expect you to adapt accordingly. Build Great Software: Write clean, maintainable, high-quality code across the stack. Conduct code reviews and contribute to a culture of technical excellence. Shape Architecture: Collaborate on system design, tech stack decisions, and platform boundaries, optimizing for scalability, performance, and maintainability. Lead and Influence: Guide technical direction on major initiatives such as migrations and platform capabilities, and mentor team members along the way. Promote Innovation and Collaboration: Work closely with colleagues to continuously improve processes, tools, and team practices, fostering a culture of learning and growth. The tech stack includes Golang, React/TypeScript, Python, various ML models, MySQL, F#, Docker images deployed on a Kubernetes cluster in our cloud infrastructure (GCS, AWS, or Azure), and GitHub CI/CD. Qualifications Bachelor's or Master's degree in Computer Science, Mathematics, Physics, or a closely related field, or equivalent practical experience. 5+ years of experience in a software engineering role, with a clear backend focus. Genuine fullstack capability: comfortable working in a modern React/TypeScript codebase, even if backend is where you do your deepest work. Experience with functional programming concepts or languages. Passionate about software craftsmanship: strong understanding of core engineering principles including type systems, composition, testing, Clean Code, and Clean Architecture. Product thinking: ability to translate business problems into precise requirements, specifications, and ultimately into code. Entrepreneurial mindset: link your daily work to team and company goals, balance cost and benefit, deliver high-quality solutions efficiently. Ownership: take responsibility for your technical work, for the platform we build, and for the team we shape. Abstraction and efficient communication: simplify complex systems, identify core concepts, and communicate complex ideas clearly. Nice to Have Familiarity with distributed systems, Kubernetes, or cloud infrastructure. Experience with ERP systems, finance, procurement, or supply chain processes. Background in a platform, infrastructure, or developer experience team. Experience with large-scale migrations or incremental modernization of an existing codebase. German language skills. What We Value We value engineers who think deeply about systems, care about correctness, and take pride in building a platform that is understandable, maintainable, and reliable. Because our work sits underneath every product team, we also value people who can hold both perspectives at once: the rigor to get the foundation right, and the product sense to know which foundation is worth building. This role is available on-site in Zurich, London, Barcelona or remotely within Europe.

We’re looking for creative, entrepreneurial developers who are excited to build world-class products for small businesses and their customers. By applying your Mobile experience, and software development skills, you will build high quality and intuitive experiences for customer-facing and business

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role As a Software Engineer on the Olo Network team, you will play a key role in designing and building the user-facing products and services that connect leading restaurant brands with their customers. Your work will centre on developing robust APIs powering a new mobile application, offering an exciting blend of greenfield engineering opportunities alongside the continued evolution of an established platform. You will join a collaborative, experienced engineering team distributed across Northern Ireland and the United States, bringing your skills to a group that values craftsmanship, innovation, and meaningful impact at scale. • Design and implement scalable, high-quality components and services that align with team and company goals., • Contribute to technical decision-making, including solution design and architecture, with a focus on addressing technical debt, reliability, and system performance., • Collaborate closely with product managers, designers, and stakeholders to translate customer needs into technical solutions., • Proactively monitor and improve system performance, identifying and resolving issues swiftly and effectively, while communicating clearly and effectively with stakeholders during incidents to ensure alignment and prompt resolution., • Take a proactive approach to support, digging into issues to identify root causes and developing long-term, proactive solutions to prevent recurrence., • Document and share knowledge effectively to elevate the team’s technical expertise., • Champion best practices in software development, agile methodologies, and continuous improvement., • Bachelor’s Degree in Computer Science, Software Engineering or equivalent practical experience., • 4+ years of experience in software engineering, with excellent knowledge of C#, .NET, plus experience on the Front-End with Typescript/React., • Experience with cloud services like AWS and familiarity of containerisation with Docker and EKS., • Experience with Elasticsearch/OpenSearch or similar search solutions will be advantageous., • Experience writing unit tests and testable code., • Demonstrate strong problem-solving skills and the ability to navigate deep technical challenges., • Exhibit excellent judgment, seeking diverse perspectives and challenging assumptions to improve outcomes., • Deliver constructive feedback that empowers individuals and strengthens the team., • Communicate technical concepts clearly, adapting to both technical and non-technical audiences., • Consistently meets sprint and quarterly commitments while maintaining high standards of quality and efficiency. About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at _ _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

forgd is the consultancy partnering exclusively with Anthropic to help enterprises build AI-native businesses. We start with engineering — helping organizations move from individual developers using Claude Code to entire teams shipping together with AI-native workflows — and expand into agentic solution delivery and broader business transformation. Our conviction is that engineers are uniquely positioned to lead this transformation. The strongest mental model for designing, deploying, and governing AI agents in production lives in software engineering. The teams that change how their organization builds software are the same teams equipped to shepherd the rest of the business into this new world. We embed and co-build with customer teams. Cycles are short, delivery is iterative and accountable to clear outcome goals. As an Applied AI Architect, you embed with enterprise customers and own the technical work across the full customer journey — initial demos, short proof-of-value engagements, and multi-week implementations. The work moves customers from interesting prototypes to production capability. Most engagements start in engineering. You'll work with customer engineering teams adopting Claude Code and redesigning their SDLC — code review, requirements, testing, documentation, and governance. From there, the work expands: co-building agentic applications and modernizing legacy systems on the Claude developer platform, and partnering with business stakeholders to deploy agents into core operations like sales, customer service, and finance. You're the expert in the room on how engineers work with Claude Code, what an agentic application looks like in production, and what has to change in an organization to sustain either. You build prototypes, ship code, run workshops, write specs, and make the calls that move customers from demos to deployment. Collaborate directly with Anthropic on customer engagements — joint working sessions, early access to product changes, and a direct line to their product and engineering teams. Lead Claude Code Labs and customer workshops Take customer teams from beginner to power user across Claude Code, Claude for Work, Cowork, and the developer platform Codify deployment patterns and feed them back to forgd's methodology and Anthropic's product teams Lead discovery into customer environments — engineering toolchains and workflows, business operations, and organizational dynamics — and turn that into clear technical plans Advise on how AI-native development changes existing engineering practices: issue management, branching, testing, code review, and security Guide adoption programs that scale Claude across engineering organizations and into business teams Scope engagements: assumptions, risks, milestones, and dependencies Embed with customer teams to co-build agentic applications on the Claude developer platform Build technical artifacts — evaluation frameworks, MCP servers, sub-agents, and deployment configurations — tailored to the customer's stack What Success Looks Like Customers move from proof-of-value to production Engineering teams measurably change how they ship software Customers become references Accounts expand on the strength of the work You May Be a Good Fit If You Have 3–5 years in a customer-facing technical role — Solutions Architect, Sales Engineer, Forward Deployed Engineer, Technical Consultant — or in a hands-on engineering role as a Software Engineer or Product Engineer Software development experience in a high-scale startup or enterprise environment; you know what it takes to write, ship, and operate production code Production experience with LLMs — prompt engineering, agent design, and evaluation frameworks. Power user of Claude Code or equivalent AI coding assistants; you live in AI-native development yourself Familiarity with enterprise development toolchains, CI/CD, and modern SDLC practices, and cloud-native deployment on AWS, GCP, or Azure Communication skills that work across the room — individual contributors, engineering leadership, and business stakeholders High agency and comfort with ambiguity; you operate autonomously in customer environments Background in professional services or consulting Track record leading developer productivity or developer experience at scale Vertical experience in financial services, healthcare, or other regulated industries Experience driving organizational change Work at the frontier: Direct partnership with Anthropic — joint engagements, early access to product changes, and working sessions with their Applied AI team Founding team: You shape how we work and grow as we scale Remote: Fully remote across North American and European time zones Compensation and benefits: Competitive salary, equity, and full benefits We encourage you to apply even if you don't meet every qualification. Research shows people from underrepresented groups often hesitate unless they meet every requirement, and we don't want you to exclude yourself prematurely. If you're excited about AI-native engineering and want to help enterprises change how they build software, we'd love to hear from you. forgd is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We make hiring decisions on merit, and we provide reasonable accommodations for candidates who need them during the hiring process. Please note that we are unable to provide visa sponsorship for this role. All applicants must have the right to work in the United Kingdom without employer sponsorship, now or in the future.

CUSTOMER SUCCESS MANAGER Location: Remote, UK Employment Type: Full-Time Gross annual base salary: GBP- 55,000 – 71,500 (Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria) Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions, and achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engagement, retention, and growth. In this role, the CSM will act as the primary advocate for your customers, understanding their unique business objectives and helping them realize maximum value from their OneStream investment. You will build deep relationships with key stakeholders, proactively address their needs, and deliver tailored solutions to drive customer satisfaction and success. The CSM will collaborate with the sales team to identify upselling and cross-selling opportunities, helping customers unlock the full value of OneStream’s capabilities. By fostering trust and delivering results, you’ll drive customer adoption and support their long-term goals. This role requires a customer-centric mindset, strong communication and problem-solving skills, and a proven ability to manage complex customer relationships. Prior experience in Customer Success, Account Management, or a related field is essential. This is a hybrid position. The successful candidate should be located within approximately one hour’s commuting distance of either our London office (postcode EC2V 5BT, nearest Tube station: Bank) or our Manchester office (postcode M2 3NN close to Manchester Central) to enable effective in-person collaboration with customers and customer-facing colleagues when required. Primary Duties and Responsibilities Managing your portfolio of customers • Partner with sales to complete a comprehensive sales transition process., • Operate as a business partner to your customer and their delivery team by knowing their strategy and plan., • Primary ownership and accountability for driving your customer’s adoption, expansion, satisfaction, and renewal., • Understand customer’s OneStream contractual agreements (Cloud/SaaS, Term, etc.), • Understand customer’s contractual agreements with their delivery team whether it is with a Partner or with OneStream Services (Scope, Timeline, staffing)., • Manage and execute the customer’s onboarding process., • Develop strong working relationships with your customers and their delivery team., • Establish and execute cadence-based “Business Review” meetings with your customer., • Identify and mitigate risks that threaten your customer’s satisfaction, growth, or renewal., • Align with Customer Success leadership on regional metrics., • Develop and grow your knowledge of OneStream’s Platform and MarketPlace Solutions and share that knowledge with customers., • Promote awareness of Regional OneStream Communities and customer educational events., • Keep management informed of progress and obstacles on your portfolio of customers. Customer Advocacy • Learn and understand what customers value in their partnership with OneStream., • Actively listen to customers and help them understand how they can get the most value from their investment in OneStream., • Champion your customer’s requests by collaborating with the Customer, their delivery team and various OneStream departments (Customer Support, Cloud, Technical SME’s, Product Mgmt. etc.)., • When necessary, be the respectful challenger to set and manage your customer’s expectations. Required Education and Experience • Professional Experience: Minimum of 5 years overall., • Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision-makers such as CFOs, CIOs, or CISOs., • Customer Outcome Management: Demonstrated ability to keep customers focused on achieving their desired business outcomes throughout their initiatives., • Relationship Management: Proven experience in building and managing strong customer relationships., • Finance Process Knowledge: Conceptual understanding of key finance processes Preferred Education and Experience • Education: Degree in Business, Accounting, Finance, Information Technology, or a related field., • Relationship Management: Proven experience in building and managing strong customer relationships., • Consulting Background: Experience in management consulting or technology consulting., • Corporate Performance Management (CPM): Hands-on experience as a Customer Success Manager or in a customer facing position., • CPM Software Expertise: Prior experience with one or more of the following: OneStream, Oracle EPM Suite (HFM, FCCS, PBCS, Planning, Essbase, FDM, etc.), SAP BPC (Outlooksoft), SAP BOFC (Cartesis),IBM Cognos, Anaplan Other CPM solutions Knowledge, Skills, and Abilities • A team player with a bias towards action., • Excellent interpersonal and communication skills., • Professional verbal and written communication skills., • Professional relationship building skills., • Strong ability to problem-solve in a collaborative environment., • Strong organizational and planning skills., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical, evaluative, and problem-solving abilities., • Exceptional customer service orientation., • Ability to operate in a demanding environment managing simultaneous priorities. Travel Travel Requirement: Must be willing and able to travel up to 50% (travel requirements will vary by customer). Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry-specific), • Strong culture and camaraderie, • Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-KT1 #LI-Remote

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!