Trabajos customer facing en CoventryCrear alertas

The Role...An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe. About you...You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team. What we can offer you...Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday. • Up to 7.5% annual bonus and up to £300 per month gain share bonus, • Up to 10% employer pension contribution "Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form"

Facilities Co-ordinatorKenilworth, WarwickshireAbout UsLantra is a leading awarding body for land-based industries in the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications, delivered through a network of training Provider Partners.As we go through an exciting period of growth, we are now looking for a Facilities Co-ordinator to join us on a full-time, permanent basis, working 37.5 hours per week.The Benefits- Salary of £28,000 per annum- 25 days’ annual leave, increasing with service- Defined contributory pension scheme or pension auto-enrolment scheme- Professional development and career growth opportunities- Collaborative and friendly work environment- Employee assistance scheme- Hapi – employee benefits and wellbeing platform- Medical cash plans- Enhanced maternity and adoption pay- Rewards for length of service- Health and wellbeing events and initiatives- Free voluntary day- Employee rewards- Free parking- Free drinksThis is a rewarding opportunity for a proactive individual with strong customer service skills and experience in a practical site role to join our leading organisation.In this varied position, you’ll be at the heart of day-to-day site operations, creating a welcoming, professional environment, and making a visible difference every day.What’s more, you’ll join us during an exciting period of growth, becoming part of a collaborative and friendly team that invests in professional development and long-term career progression.So, if you’re looking for a role where no two days are the same and your contribution is genuinely valued, read on and apply today. We look forward to working with you!The Role As a Facilities Co-ordinator, you will provide a welcoming, professional front-of-house reception service at our Kenilworth site, while proactively managing day-to-day site facilities.Working closely with outsourced partners, including security, maintenance, cleaning and site service contractors, you’ll help to keep the site running smoothly and safely.You will also act as the first point of contact for building-related issues, maintain records, manage the post, and oversee storage cupboard supplies.Additionally, you will:- Co-ordinate health and safety for the office- Work with the IT Team to ensure the security of the building- Ensure the creation, maintenance and review of all policies and procedures- Co-ordinate the staff volunteer gardening club and gardening contractorAbout YouTo be considered as a Facilities Co-ordinator, you will need:- Good customer service experience- Experience in a proactive, practical site role- Experience in a front-facing role- Good telephone skills- The ability to manage maintenance and service contractors- Good IT Skills- Health and Safety knowledge - To be proactive- A full, valid driving licence and access to a vehicle (due to our location)Please note, this role will involve minor maintenance work.We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.Other organisations may call this role Facilities Administrator, Facilities and H&S Co-ordinator, Office Manager, Receptionist, Office Assistant, Administrator, or Facilities Management Administrator.Webrecruit and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you’re looking for a varied and engaging role as a Facilities Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Join the RAC: Together, We’re Going Places!\n\n Are you ready to take your career to the next level? At RAC, we’re not just a company; we’re a community of passionate professionals dedicated to redefining roadside repair. Join us as a Mobile Mechanic and enjoy a fulfilling career that offers independence, growth, and a great work-life balance! \n\nYour Rewards\n\n • \nCompetitive Salary: Start with a base salary of £38,625, with the potential to earn up to £50,000 through bonuses and overtime.\n, • \nGuaranteed Overtime: After your first month, opt-in for guaranteed overtime at £30 per hour. Just one extra day a month could boost your earnings by £3,000!\n, • \nTools for Success: Enjoy a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme after 12 months.\n, • \nTime Off That Matters: Benefit from 23 days of holiday (increasing to 25 with service) and paid family leave to support your work-life balance.\n, • \nFinancial Security: Join our pension scheme with up to 6.5% matched contributions and life assurance cover up to 4x salary.\n, • \nWellbeing Support: Access our 24/7 confidential support service for you and your household members aged 16+.\n, • Your own RAC van\n, • A fuel card\n, • Full uniform\n, • \nYou’re a People Person: Our mechanics are out there on driveways, chatting with customers and representing the RAC with pride. You’re not just in the RAC—you are the RAC!\n, • \nYou Embrace Variety: Every day is different—servicing, diagnostics, repairs, and customer interactions keep things exciting.\n, • \nYou Think on Your Feet: You’ll be trusted to make the right call for each customer, facing new challenges every day.\n\n\nWhat You’ll Need\n\n, • Level 2 light vehicle maintenance qualification (or equivalent)\n, • At least 3 years of hands-on experience as a vehicle technician\n

Join the RAC: Together, We’re Going Places!\n\n Are you ready to take your career to the next level? At RAC, we’re not just a company; we’re a community of passionate professionals dedicated to redefining roadside repair. Join us as a Mobile Mechanic and enjoy a fulfilling career that offers independence, growth, and a great work-life balance! \n\nYour Rewards\n\n • \nCompetitive Salary: Start with a base salary of £38,625, with the potential to earn up to £50,000 through bonuses and overtime.\n, • \nGuaranteed Overtime: After your first month, opt-in for guaranteed overtime at £30 per hour. Just one extra day a month could boost your earnings by £3,000!\n, • \nTools for Success: Enjoy a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme after 12 months.\n, • \nTime Off That Matters: Benefit from 23 days of holiday (increasing to 25 with service) and paid family leave to support your work-life balance.\n, • \nFinancial Security: Join our pension scheme with up to 6.5% matched contributions and life assurance cover up to 4x salary.\n, • \nWellbeing Support: Access our 24/7 confidential support service for you and your household members aged 16+.\n, • Your own RAC van\n, • A fuel card\n, • Full uniform\n, • \nYou’re a People Person: Our mechanics are out there on driveways, chatting with customers and representing the RAC with pride. You’re not just in the RAC—you are the RAC!\n, • \nYou Embrace Variety: Every day is different—servicing, diagnostics, repairs, and customer interactions keep things exciting.\n, • \nYou Think on Your Feet: You’ll be trusted to make the right call for each customer, facing new challenges every day.\n\n\nWhat You’ll Need\n\n, • Level 2 light vehicle maintenance qualification (or equivalent)\n, • At least 3 years of hands-on experience as a vehicle technician\n

Product Marketing Manager - Customer Experience Coventry (Hybrid, 2 days onsite) Up to £45,000 This is an exciting opportunity for a Product Manager who wants to shape a well‑loved, experience‑led consumer proposition. You will own the development of customer‑focused products, working at the heart of an organisation that is investing in innovation, insight, and cross‑functional collaboration. The Role As Product Manager, you will lead the development and enhancement of customer‑facing propositions across digital and physical touchpoints. You will act as the voice of the customer, using insight, commercial thinking, and cross‑functional leadership to bring initiatives from concept to delivery. Key responsibilities include: • Leading end‑to‑end product development, from ideation through to rollout., • Enhancing the membership proposition and on‑site experience through new features and initiatives., • Translating customer insight into commercially viable product improvements., • Exploring new opportunities across adjacent markets and experiences., • Improving the customer journey before, during, and after a visit., • Working closely with Operations, Digital, Brand, Creative, Research and Insights, and Revenue and Pricing to ensure successful delivery., • Aligning product changes with booking journeys, pricing structures, and operational capabilities., • Monitoring performance and iterating based on data and feedback. Your Skills and Experience You will be a strong match for this role if you bring: • Proven experience as a Product Manager within a services‑led, customer‑centric environment such as travel, leisure, hospitality, transport, or similar., • Strong experience working with cross‑functional teams and influencing stakeholders at all levels., • A track record of using customer or market insight to drive product decisions., • Excellent communication skills and a genuine passion for improving customer experience., • Confidence working autonomously in a stand‑alone product role. What They Offer • Salary up to £45,000., • Hybrid working with two days per week in the Coventry office., • The chance to shape a high‑impact product function within a modernising organisation., • Exposure to senior leadership and the opportunity to deliver visible, customer‑facing improvements. How to Apply • If you are interested, please apply with your CV.

Join a Global Leader in Financial Technology – Become a Customer Engineer at NCR Atleos! • Job Title: Customer Engineer, • Location: Coventry - Field Work, • Salary: £30,000 - £33,000 depending on experience, • Hours: 42.5 per week across 5days with weekend work on rota basis MAIN RESPONSIBILITIES: • Diagnose faults and perform repair or replacement of ATM modules on-site, • Install, maintain, and repair equipment within an assigned territory/region, • Take ownership of customer issues or incidents, ensuring satisfaction and compliance with Service Level Agreements, • Role may involve prolonged travel, lifting and carrying toolkits/parts of varying weights, and bending, squatting, walking, standing, or sitting for extended periods, • Full training and equipment provided. Company vehicle available for personal use (fuel card included; BIK and mileage usage fee per mile apply) KEY QUALIFICATIONS: • Valid Full UK manual driving license, • Strong local geographical knowledge, • Experience in break/fix, IT, computer/mechanical repair, • Basic computer hardware and software knowledge, • Experience with Windows operating systems, • Experience in general PC hardware and software maintenance, • High level of mechanical/electrical aptitude, • PIA licences desirable, but if you don’t hold one, it will be provided, • Excellent interpersonal skills and customer facing relationship skills, • Ability to work independently with minimal supervision, strong problem-solving skills, quick learner, and capable of performing well under pressure PREFERRED QUALIFICATIONS (NOT ESSENTIAL): • NCR/Wincor ATMs experience, • Previous Field Based experience, • Previous Engineering experience WHAT WE CAN OFFER YOU: • £30,000 - £33,000 depending on experience, • Personal use of the company vehicle (fuel card provided; BIK and usage fee per mile applies), • 42.5-hour contract with weekend work on rota basis; 5 days over 7 (8.5 hours + 30 minutes brake), • 24 days holiday, rises to 25 after 5 years’ service., • Competitive defined contribution company pension with Fidelity., • 75% Employer funded single private medical cover with the option to buy additional cover., • Access to opt into a range of competitively priced benefits, including health cash plan, dental cover, cancer checks, health assessments, critical illness cover and cycle to work scheme., • Employee life assurance., • Employer funded Income protection scheme., • Employee Assistance Programme, with 24/7 counselling service., • Access to MYGYM discounts for membership offers and discounts., • Access to a range of lifestyle discounts.

Job Type: Full time We have a fantastic opportunity for a Site Manager to join our team within Vistry South West Midlands, at our Sphinx Drive site in Coventry. As our Site Manager you will be responsible for overseeing and supporting the control and delivery of construction projects to meet client specifications (safety, quality, cost, time, etc.) such that all budget, risk, specification, project timescales, customer and business objectives are met in full. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. • Competitive basic salary and annual bonus, • Company car, car allowance or travel allowance, • Salary sacrifice car scheme available to all employees, • Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Employee rewards portal with many more benefits…, • Behave in line with our company values – Integrity, Caring and Quality, • Experience working on new build housing projects, • Experience in the management of Health and Safety on site, • Conversation / presentational skills in the sense of a customer facing role., • NVQ Level 3, 4 or 5 in Building Construction or similar, • Good working knowledge of Microsoft Word, Excel, Power Project and Asta, • Valid First Aid at Work Certificate, • Valid SMSTS Certificate, • Assisting in the management of all aspects of the build process in a fast paced, high volume residential developer, • Up to date knowledge of Health and Safety, and environmental obligations and building legislation, • Oversee site operations to ensure adherence to specifications, timelines, and budgets., • Ensure compliance with health, safety, and environmental regulations, promoting a safety culture., • Direct labour, equipment, and resources to achieve project completion on time and within budget., • Monitor project progress, addressing delays, risks, or issues promptly., • Conduct regular site inspections to assess quality, safety, and progress., • Coordinate with the Buying and Surveying teams to ensure timely procurement of materials and services., • Manage site teams, monitor performance, and implement corrective actions as needed., • Attend weekly meetings with the site sales executive., • Ensure permits and inspections are in place before and during the project., • Conduct site inductions for new personnel and subcontractors on health and safety procedures., • Maintain accurate records of site activities and project documentation., • Support site logistics to ensure proper material storage and availability., • Oversee project closeout, ensuring all tasks are completed and documentation submitted., • Ensure compliance with safety policies and regulations., • Develop and lead staff to maintain high morale and performance., • Support training and development of team members. Join us in making Vistry. #LI-KM1 #LI-onsite

Field Service Engineer Salary:£35,000 £45,000 + Overtime + Company Van + Bonus + Benefits Job Type:Full-time, Permanent The Company A well-established and growing engineering service provider specialising inindustrial compressors, air systems and associated equipmentis looking to recruit a skilledCompressor Service Engineerto support continued expansion across the region. This is an excellent opportunity for a hands-on engineer seekinglong-term stability, strong overtime earnings and genuine career progressionwithin a respected technical business. The Role As a Compressor Service Engineer, you will be responsible for: * Servicing, maintaining and repairingrotary screw, piston and oil-free compressors * Fault finding onelectrical, mechanical and control systems * Installing new compressed air equipment and pipework systems * Carrying out routine maintenance, breakdown response and emergency call-outs * Providing excellent customer support and technical advice on site * Completing service reports and maintaining accurate documentation The role isfield-based in the regionwith occasional travel further afield. Requirements To be successful, you should have: * Proven experience as aCompressor Engineer, Service Engineer, Field Service Engineer or Maintenance Engineer * Strongmechanical and basic electrical fault-finding skills * Experience working oncompressed air systems or similar industrial equipment(pumps, blowers, vacuum, hydraulics, pneumatics or HVAC also considered) * Full UK driving licence * Good customer-facing and communication skills * Relevant engineering qualification (NVQ, City & Guilds, HNC/HND or equivalent) desirable but not essential Whats on Offer * Competitive salary up to£45,000(depending on experience) * Paid overtimeand call-out allowance * Companyvan, fuel card, tools and PPE * Bonus scheme * 25 days holiday + bank holidays * Pension scheme * Ongoing manufacturer training andclear progression opportunities Apply Now If you are aService Engineer with compressor or rotating equipment experiencelooking for a secure and rewarding role, we would love to hear from you. JBRP1_UKTJ

Skills & Experience Required: Experience in a sales support, commercial admin or customer-facing coordination role is essential Excellent written communication and attention to detail (GCSE English at C or 5 & above) High speed and accuracy of data input CRM experience (Salesforce preferred)

A leading payment solutions provider in the UK is seeking a Field Sales Representative. Successful candidates will be self-driven with B2B sales experience or strong customer-facing skills. Training and ongoing support are provided to increase sales success.

Experience in a customer-facing role (Customer Success, Account Management, Implementation or similar) in healthcare or SaaS. This is a full-time on-site role for a Customer Success Manager ideally in London or midlands based, working from home. Customer Success & Optimisation.

GSF Car Parts is seeking a Casual Retail Assistant to deliver excellent customer service. Serve trade and retail customers for click and collect and general orders while maximising sales where possible. Proven customer service or sales/retail experience within a customer-facing role.

This role emphasizes exceptional customer care, where you will handle communications, identify vulnerabilities, and help establish repayment plans with empathy and attention to detail. An innovative energy company in Coventry is looking for passionate Credit Specialists to support customers facing f

£44,000 starting, Overtime paid at 150%, Door to Door payments, Company van and fuel card, Company pension plan, Phone and laptop, Travel benefits Wellness programme, Ongoing training and development The Mobile HGV Technician Role We are seeking a qualified and experienced Mobile HGV Technician to join a world-renowned, multinational company supporting the service, repair and maintenance of specialist HGVs. This HGV Technician role will be covering the Coventry / Rugby area and is working with an International Vehicle Manufacturer providing service and repair support for their vehicles in transport depots, airports, MOD Sites etc If you have experience as an Heavy Goods Engineer, PSV Technician/Bus Mechanic, or Heavy Plant Fitter, we would be very keen to speak with you. Key Responsibilities of the HGV Technician Carry out diagnostic analysis, repairs and preventative maintenance. Deliver customer-facing product support with a professional approach. Complete PDI inspections to ensure vehicles meet required standards. Repair equipment and vehicles either in the depot or on-site, following manufacturer specifications and company policies. Complete all required paperwork accurately - including engineer reports, inspections, calibration checks and job sheets. Perform mechanical maintenance, testing and repairs on hydraulic and pneumatic systems, pumps, compressors, motors and ancillary equipment. Experience & Requirements for our HGV Technician Proven background in auto-electrical fault diagnosis and repair, including use of diagnostic tools. Direct HGV Technician experience Hands-on experience working with HGVs and specialist vehicles. Competent with mechanical, hydraulic, pneumatic and electrical systems. Full UK Driving Licence City & Guilds Level 3 in Vehicle Mechanical & Electronic Systems (or equivalent) is advantageous If you are interested in this Mobile HGV Technician role, please apply now or contact Grace at E3 Recruitment

Sales Director Salary: Circa £75K + bonus + Car Allowance (£750 per month) + 25 days Hols (plus BH 33 total) + Pension + other benefits Location: UK - Remote Our client has been established for many years and has built a strong reputation within the Accident Repair and Automotive Refinishing sector, securing long-term partnerships with some of the most prestigious organisations in the industry. They are now seeking an experienced and driven Sales Director / Business Development Director to lead the business through its next phase of growth and beyond. This is a senior leadership role offering genuine influence, autonomy, and the opportunity to shape strategy at board level. This is an active sales role where you will be required to attend high level meetings with senior managers and stakeholders with the view of securing new and developing existing business. The Role As Sales Director / Business Development Director, you will: • This is a high-level sales role and you will develop, lead, and deliver a clear commercial and growth strategy * Drive new business opportunities across large buying groups, corporate customers, and distribution networks * Lead from the front with a strong customer-facing presence * Build, manage, and influence senior stakeholder relationships * Own sales performance, budgets, targets, and P&L * Represent the business at a senior level within the market * Play a key role in shaping the future direction and success of the organisation Essential experience: • Proven experience as a Sales Director, Business Development Director, or Sales & Marketing Director * Strong background in selling into large buying groups, corporate entities, or major distributors * Experience influencing and negotiating with senior decision-makers * Ability to create, implement, and execute business strategy and commercial plans * Strong leadership style with a hands-on, proactive approach * Experience managing budgets, targets, and P&L The Next Step: Job Ref: 4310RC Business Development Director Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.

Job Title: Shop & Workshop Manager Salary: £40,000£50,000 Location: Coventry Hours: Rota-based, full-time 42.5 hours per week Company: Eydens Locksmiths About the Role Eydens Locksmiths is seeking a motivated and hands-on Shop & Workshop Manager to oversee the daily operations of their busy workshop and retail front counter. This is a highly customer-facing role requiring strong communication skills, proven face-to-face selling experience, and the ability to lead a team while driving commercial performance. Key Responsibilities Front Counter Leadership: Manage the front counter and act as the primary point of contact for customers, ensuring a friendly and professional service. Staff Direction & Planning: Organise staff rotas, allocate daily tasks, and provide ongoing leadership and support to both workshop and shop teams. Customer Engagement: Build rapport with customers, handle enquiries, and ensure accurate communication between the workshop and clients. Face-to-Face Selling & Upselling: Use your sales skills to promote and upsell products and services, ensuring customers receive the best solutions while increasing business revenue. Hands-On Management: Assist the workshop team when needed, contributing to productivity, troubleshooting issues, and ensuring service quality. Operational Oversight: Maintain shop standards, manage stock levels, and oversee the smooth running of daily operations. Rota Working: Work as part of a rota to ensure consistent cover and exceptional customer service at all times. Requirements Proven automotive industry experience (essential). Valid driving licence (essential). Strong face-to-face selling and upselling skills. Demonstrated experience leading teams and planning staff workloads. Excellent customer service and communication abilities. Practical, hands-on approach with the ability to support workshop tasks. Ability to work effectively in a fast-paced environment. Benefits Competitive salary of £40,000 to £50,000 depending on experience. Supportive working environment with opportunities for growth. A varied, customer-focused role at the centre of our business. TPBN1_UKTJ

Senior Holiday Homes Administrator Part Time 20 hours per week Location: Greenfields House Westwood Business Park, Coventry CV4 8JH Salary £15,000 (Full time Equivalent £28,125 per annum) The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping, and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting for a Senior Holiday Homes Administrator within our Club Operations team. The successful candidate will provide high?level administrative and contractual support for the Holiday Homes function. Supporting the growth and development of Club Caravan Holiday Home products and services to achieve high customer satisfaction and optimum profit. Daily duties and responsibilities will include: · Prepare, review, and administer sales and License agreements for the sale and renewal of caravan holiday homes, ensuring all documentation is accurate and compliant and returned within required timeframes. · Liaise with new property owners to ensure timely and accurate contract completion and closure. · Ensure all payments are received and confirmed with Buyer/Seller · Ensure Proceed forms are raised and processed with finance ensuring high level of accuracy and attention to detail. · Collate and verify meter readings, providing precise information to the Finance team to support correct utility billing for holiday homeowners. · Maintain and update the CHH owner database, ensuring all records are current and accurate. · Build and sustain consistent communication with holiday homeowners, offering ongoing support, guidance and resolution whilst ensuring a high-level guest experience and issue resolution · Monitor and respond to all correspondence received via the CHH inbox, ensuring queries are handled promptly and effectively and within SLAS. · Provide support and updates to the Site Network and Network Performance Managers as required. · Prepare regular reports and updates for Operations Managers, P&D, Customer Services, and the Network Performance team. · Prepare and issue annual site fee communications to Holiday Homeowners. · Prepare Direct Debit schedule and correspondence for Site Fees · The main point of contact for Carvan Holiday homeowners and all GFH stakeholders · Maintain organised and audit?ready financial and contractual records, supporting compliance and internal controls. · Act as a key point of contact between legal, compliance, sales, and operational teams, ensuring smooth information flow and issue resolution. · Support operational teams as required during busy periods to maintain service standards We are looking for the following in applications: · Educated to GCSE level with passes in English and Maths · Additional qualifications in administration or legal studies · Strong written and verbal communication skills · Competent with Microsoft packages · Excellent customer facing and interpersonal skills · Able to prioritise time and tasks while meeting agreed deadlines · High level of accuracy and attention to detail, particularly when handling legal documents and financial information · Confident in liaising with legal advisors, property owners, and internal stakeholders to progress contracts and resolve queries. · Skilled in preparing reports, updates, and documentation for senior managers and stakeholders Benefits Include: 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment. We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. For this role, you must have evidence of the right to work. Please upload your anonymised CV Applications close:20th March 2026

Cadent Gas Ltd Shape the Future of Energy Regulation with Cadent As the UK’s largest gas distribution network, Cadent is central to the UK’s transition to a cleaner, more resilient energy system. This role is your opportunity to be at the forefront of that change - shaping the frameworks, policies and regulatory relationships that will define the future of gas, biomethane, hydrogen and energy transition. We’re seeking a Head of Future Energy Regulation who is not only analytically sharp but naturally engaging, influential, and comfortable being the visible face of Cadent across the regulatory landscape. This role is ideal for someone who thrives in high‑impact conversations, builds strong relationships with ease, and enjoys partnering with senior leaders, external stakeholders and customer groups. This is a position for a strategic communicator • someone who can translate complex ideas into compelling narratives, through written work and verbally, articulating Cadent’s position confidently, and bringing people with them. Please note: This is a hybrid working role between our head office in Ansty Business Park, Coventry (CV7 9JU) and home working. To be effective in this role, regular presence at the Ansty site (2–3 days per week) is required. Why You’ll Love This Role Regulatory Strategy: Shape Cadent’s long‑term approach to future regulation, including regulatory frameworks for price controls, incentives, hydrogen regulation, biomethane, future charging models and whole‑system market design. Policy Influence: Lead the development and drafting of consultation responses, strategic submissions and regulatory positions that set out Cadent’s thinking with clarity and credibility. Horizon Scanning: Monitor emerging trends across energy systems, utilities, competition policy, consumer protection, sustainability regulation and future markets by turning insight into action. Customer Challenge Group: Lead and engage with Cadent’s CCG to ensure customer perspectives and lived experiences shape our regulatory strategy and decision‑making. Thought Leadership: Create compelling written content, presentations, briefings and external commentary based on a deep understanding of regulatory principles that strengthen Cadent’s profile as a forward‑thinking voice on future energy regulation. Stakeholder Engagement: Represent Cadent in discussions with Ofgem, Government, industry bodies and customer groups. Build trusted relationships and ensure constructive, informed dialogue that supports better outcomes for customers and communities. What You’ll Bring Experience in energy/economic regulation, utilities, infrastructure or similar regulated sectors. Strong understanding of market regimes, price controls and incentive frameworks, ideally with experience working with regulators. Excellent interpersonal and communication skills, confident engaging senior stakeholders, Boards and regulators. Comfortable being outward‑facing, presenting and contributing to external discussions. Ability to develop and draft high‑quality regulatory submissions, business plans and thought‑leadership content. Creative and analytical thinker who can challenge assumptions and shape new opportunities. Degree in economics, social sciences, policy or equivalent experience (desirable). If you’re passionate about shaping policy, enjoy engaging with people, and want to make a meaningful contribution to the future of the UK’s energy system, we’d love to hear from you. Apply today and help build a smarter, fairer and more sustainable future. Disclaimer: While the closing date is set as mentioned, we reserve the right to close the application process earlier if necessary, depending on the unique circumstances of each role. Interviews will be held shortly after the closing date has concluded. At Cadent, we’re thrilled to be part of the future of UK energy! We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050. We’re making a difference through innovation and new ways of working. Together, we’re shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do. What’s In It for You Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that’s why we’re committed to supporting our people to get the best out of themselves. For this role, we offer: Private Medical Insurance for you, your partner and your family available through MyChoices, our flexible benefits programme, with access to a 24 hour Bupa HealthLine A company car allowance 25 days’ holiday, plus 8 statutory days and an option to buy or sell holiday days An Annual Performance Bonus of up to 20% of your salary A generous pension scheme where the company double matches your contributions up to 12% i.e. if you contribute 6% a month, the company will contribute 12% A competitive salary that’s reviewed each year against the market median salary for your role, skills, knowledge and experience Generous family policies and flexible benefits A free Employee Assistance Line where you can get support and advice on any of the challenges you’re facing, completely confidentially Support to help you cover the cost of professional membership subscriptions, course fees, books, examination fees and time off for study leave – so long as it’s relevant to your role Plus many more benefits that help you join the dots between your work and home life! We support a healthy work-life balance and are open to flexible working options. Diversity and Inclusion Don’t meet every requirement? No problem! If you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – you may just be the right person for this role or other opportunities at Cadent. We value diversity and are committed to being an equitable employer. Our employee communities – Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) – can’t wait to welcome you! What’s next? To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Be part of something big. Help shape the future of gas for generations to come

Mechanical Engineer Coventry – Exclusive with ATA Recruitment £40,000 – £50,000 salary 25 days holiday + bank holidays 7% pension Long‑term development within a highly specialised engineering environment Ref: 243 Location: Coventry ATA are exclusively working with a leading engineering manufacturer specialist that supplies advanced processing equipment used across the minerals, chemicals, food, pharmaceutical, and waste‑recycling industries. This business is recognised for its expertise in high‑performance mechanical systems designed for drying, milling, classification, and particle‑processing applications. Their equipment is used globally, supporting customers who rely on precise material handling and robust industrial machinery. As a Mechanical Engineer, you will join a highly technical organisation known for delivering bespoke engineered solutions, complex mechanical systems, and full lifecycle support — from project planning through to installation, commissioning, and long‑term technical assistance. The company operates in a niche but rapidly evolving sector where efficiency, accuracy, and reliability of equipment are essential to customer production performance. The Role As a Mechanical Engineer, your responsibility will centre on technical support, client support, and project support, including: Providing daily technical assistance for machinery used in drying, milling, classification, and material‑processing applications. Supporting customers with troubleshooting, problem‑solving, performance optimisation, and technical guidance. Assisting the project team with documentation, equipment specifications, technical reports, and client‑facing updates. Using CAD software to review, interpret, and interrogate engineering drawings (no design work involved). Delivering on‑site commissioning support across the UK, Europe, and the USA. Supporting installation, system setup, testing, and ensuring machinery performs to required standards during customer acceptance. Building strong technical relationships with customers, installation teams, and internal engineers to ensure successful project delivery. About You To succeed as a Mechanical Engineer, you should bring: Mechanical engineering experience involving heavy machinery, rotating equipment, thermal systems, or industrial process equipment. Background in technical support, commissioning, maintenance engineering, field service, or project engineering. CAD exposure — confident in reviewing drawings, understanding assemblies, and interpreting mechanical layouts (no modelling required). Strong communication skills and the ability to support customers both remotely and face‑to‑face. Willingness to travel for commissioning, engineering support, and customer‑site activities. Package & Benefits £40,000 – £50,000 salary 25 days holiday + bank holidays 7% pension International travel and technical exposure Long‑term development within a highly specialised engineering environment ATA Recruitment are working exclusively with this client we will be conducting a short list starting today, we will conduct the 1st interview over the phone and the successful candidates will then be forwarded to our client with our recommendation. If you wish to be considered for this opportunity then please respond with your intention as we are looking to fill this role in the not-so-distant future, you will then be contacting by one of our Recruitment Consultant who will be able to provide more details. Contact: Bav Patel Recruitment Consultant (phone number removed) (url removed) ATA Recruitment specialises in Manufacturing, Infrastructure, Civil, Transportation and general Engineering recruitment on both a permanent and contract basis – for more opportunities like this one, visit our website. By applying you accept the terms of our Privacy Notice which can be found on our website. ATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

Medical Field Service Engineer (Pathology Laboratory Diagnostics) Overall Earnings Circa £45,000 Basic Salary £41,000 Bonus 10% Company Car or Car Allowance Pension (5% employer contribution) Healthcare Phone, Laptop and iPad 27 Days Holiday Plus Bank Holidays Company Credit Card The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated medical laboratory diagnostics systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A competent background in a customer facing field service engineering capacity gained within any high value capital equipment environment Applications are encouraged from engineers with a broad range of backgrounds, including laboratory device, medical device, pharmaceutical device, ex forces engineers (medical & dental, weapons systems, radar) and a wide range of other electronic or electro-mechanical sectors Engineers with experience of the diagnostics field, including autoimmune diagnostics, immunology, biochemistry, haematology, histology, microbiology and immunodiagnostics systems are also encouraged to register their interest A qualification in engineering, electronics or a science based subject to a minimum of ONC level, City & Guilds or NVQ Applicants are welcome from field service engineers from a broad base of sectors, as full and comprehensive product training will be provided The Company – Medical Field Service Engineer (Pathology Laboratory Diagnostics) Well respected supplier of sophisticated medical diagnostics systems, trusted by healthcare professionals to accurately diagnose and test patients for a wide range of medical conditions and diseases This instantly recognisable brand leader supplies a wide range of innovative diagnostic based laboratory and medical systems to the healthcare sector, and offers 'best in class' solutions across their range of products and systems, which include applications for microbiology, immunodiagnostics, molecular diagnostics and blood bank screening At the core of their business lie product innovation, excellent customer service and good people This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business

Listers Group is currently selecting suitable applicants to attend a Sales Executive Recruitment Day which will be held in Solihull on Thursday 19th March 2026. We are looking to recruit ambitious, smart and results motivated individuals to be Sales Leaders of the future. We aren’t looking for the finished article as we will in turn offer a comprehensive induction through our accredited sales executive training programme. You must have a full, valid driving licence and be able to work between 08.30 and 18:00 Monday – Saturday with a day off in the week, and alternate Sundays 10:00 – 16:00. What we are looking for: Ideally you will have experience in a customer facing environment, either sales or customer service focused. Unlimited confidence, resilience, drive, energy and talent. A well-presented individual with a desire, character and attitude to succeed. An individual with the ability to quickly establish and build rapport with our customers. A real hunger to meet and exceed targets and KPI's.If you are interested in joining one of the largest privately owned motor retailer group in the UK and can demonstrate the above we would be very interested to hear from you. What to expect: Typically you can expect to earn £40,000-£55,000 OTE Use of a company car. An intensive development programme. An outstanding working environment and exciting career opportunities.What we offer: In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get: 25 days holiday plus bank holidays Pension scheme Health & wellbeing benefits Group life insurance Staff discount on car servicing Listers Benefits – discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualificationsWhy Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract *** Aftersales and Maintenance Network Representative Are you experienced in building and managing relationships with fleet operators, workshops, and parts distributors across the commercial vehicle industry? Do you have a proven track record in aftersales or maintenance network management and a passion for delivering first-class customer service? Are you looking for a home-based role with national travel, a competitive salary, and the chance to shape the aftermarket and maintenance landscape for a leading engineering manufacturer?Location of the Job: National - Home based with travel. Salary and Benefits Package: Starting basic salary of circa £45,000 per year. Company vehicle. Annual discretionary bonus Company pension scheme. 20 days holiday plus additional 1 per year up to 25 days. Additional information: This is a permanent full-time position. About The Company: A leading engineering manufacturer specialising in vehicle systems, supplying durable transport solutions to the commercial trailer and vehicle industry. The Job Role Details: As the Aftersales and Maintenance Network Representative you will ensure that there is a reliable transparent network of aftermarket distributors and maintenance providers for vehicles and support this network so that they can source required parts competitively and uphold required maintenance regimes to a high standard. Key Responsibilities: You will… Ensure fleet operators have a clear and transparent aftermarket and maintenance provider structure. Act as a liaison between the company maintenance network and distributors to develop new value stream opportunities for both. Promote and expand the coverage of approved trained technicians within the market. Build strong relationships at all levels within fleet customers, workshops and parts distributors including, but not limited to service mechanics, workshop managers, fleet engineers, fleet managers, purchase agents and fleet owners. Inform, advise, train and support company users about the product offerings. Secure customer commitment in specifying our products and services. Provide first class customer service. Communicate customer perceptions and objectives within the company, to influence company strategies. Monitor and report activities within the market relevant to the company's operations. Attend trade evenings and trade shows. Support workshops in the work processes and organisation to achieve required maintenance standards. Support approved workshops in developing 3rd party local and national maintenance contracts. Build and maintain a database of maintenance provider by key fleets, identifying category of provider (truck dealer, independent national network, local providers, mobile vendors) and key elements of the size of provider (technicians/ workshop bays), and a database of distributor providers by key fleets, fleet size. Adhere to company health and safety policies. Support the development and implementation of marketing material and events. Identify partnering opportunities for complimentary third-party products.Ideal Person Skills & Qualifications: You will have / be… The ability to operate and build relationships. A background of working in a customer facing role within the commercial vehicle industry. Experience working with fleet operators, commercial vehicle workshops and parts distributors. A self-motivator who is keen to drive both their career and the business forward. Proficient in the use of MS Office and generally IT savvy. Overnight stays for work, may be required.How to apply: Please click on the APPLY NOW button. The Industry (Key Words): Aftersales jobs, commercial vehicle jobs, aftermarket services jobs, maintenance network jobs, fleet management jobs, commercial vehicles jobs, vehicle system jobs, fleet operators, workshop management, parts distribution jobs, technical support jobs, customer service jobs, engineering manufacturer jobs, vehicle maintenance standards jobs, approved workshop network jobs, distributor jobs, fleet engineering jobs, fleet solution jobs, workshop liaison jobs, national travel jobs, supply chain support jobs, home-based sales / field-based representative jobs, service technician network jobs, workshop development jobs. We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education

Service Centre Advisor 37.5 hours per week, working patterns available of Monday- Friday 08.00-16.00, 09.00-17.00 or 09.30-17.30 plus 1 in 4 Saturdays 09.00-13.00 (Jan-Aug) contracted and paid as overtime £25,687.70 per annum The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting for a Service Centre Advisor. The successful candidate will play a key role in supporting the Service Centre Management Team by delivering outstanding customer service and high?quality member communication across all channels. The position is focused on consistently meeting agreed KPIs and SLAs whilst maintaining a friendly, professional, and solutions?driven approach. A core part of the role is to add value wherever possible, enhancing every interaction and contributing to the overall success and objectives of the Club. Daily duties and responsibilities will include: Champion the value of Club membership by confidently communicating its benefits and proactively engaging non?members to drive membership growth. Handle all member and non?member bookings for Club Sites, aiming to convert every enquiry into a confirmed booking while offering attractive alternatives when first choice is not available, providing, at all times, sales through service. Manage membership renewals efficiently, processing payments and ensuring a seamless, positive renewal experience for every member. Conduct outbound calls to support retention, bookings management, and other targeted campaigns as directed by the Service Centre Management Team. Be confident, and knowledgeable on all Club products and Services to be able to deliver exceptional service on all calls, both inbound and outbound. To utilise skills of persuasion to encourage members to engage more with us or renew their membership. Provide exceptional service on every call, combining friendliness with professionalism to deliver accurate information and build strong member relationships. Consistently meet and exceed call?handling KPIs, contributing to the overall performance and success of the Service Centre. Drive customer satisfaction in line with Net Promoter Score expectations. To recognise when levels of confidentiality are required and remain professional at all times, ensuring to meet with all relevant legislation including GDPR and payment processing. We are looking for the following in applications: GCSE’s or equivalent to include English and Maths Competent with Microsoft packages Experience of working within a busy customer environment or team Experience of customer interactions, service and persuasive skills Develop a good working knowledge, process understanding and time management Excellent customer facing, relationship building and interpersonal skills Excellent standard of verbal and written communication both internally and externally Experience of sales through service and product knowledge The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years. We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve: Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week (after probation period). We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment. We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. For this role, you must have evidence of the right to work in the UK. Please upload your anonymised CV Applications close : 19 March 2026

Applications Engineer – Specialist Grinding Solutions Coventry (with UK & Europe travel) | £38,500 - £45,000 + Company Car + Benefits | Permanent We're recruiting an Applications Engineer for a respected machine tool manufacturer specialising in advanced grinding technology. You'll be supporting customers throughout the UK and Europe with turnkey grinding projects - developing machining strategies, creating CNC programmes, supporting installations, and ensuring successful machine acceptance. What you'll be doing: Developing tailored machining strategies for customer grinding projects Producing CNC programmes (Fanuc experience preferred) Managing and documenting First Article Inspection (FAI) Delivering customer training and supporting machine acceptance and sign-off Contributing to turnkey projects both on-site and remotely Working with internal teams and European engineering colleagues Regular UK and European travel to customer sites What you need: Solid engineering background with 4+ years in a machine tool environment Previous experience as Production Engineer or CNC Setter/Operator Confident NC programming skills (Fanuc controls advantageous) Proactive approach with clear communication skills Ability to manage multiple projects simultaneously Creep feed grinding experience is helpful but not essential. Familiarity with CAM and machine simulation software is beneficial. What's on offer: £38,500 - £45,000 per annum (depending on experience) Company car Private healthcare Pension scheme Ongoing training and long-term development opportunities Varied role with regular travel and customer interaction Work with advanced grinding technologies in a strong engineering team This is a permanent position offering an excellent progression route for CNC machinists, programmers, or production engineers looking to move into a customer-facing applications role with an established industry leader. Data Protection Notice: By applying for this position, you consent to Recruit Engineering processing and storing your personal data, including your CV, contact details, and any other relevant information, for the purpose of providing work-finding services. This consent includes forwarding your details to our clients and storing your information on our recruitment software database. Your consent will last for two years, and you can withdraw it at any time by contacting us in writing or via email

Sales Director Salary: Circa £75K + bonus + Car Allowance (£750 per month) + 25 days Hols (plus BH 33 total) + Pension + other benefits Location: UK - Remote Our client has been established for many years and has built a strong reputation within the Accident Repair and Automotive Refinishing sector, securing long-term partnerships with some of the most prestigious organisations in the industry. They are now seeking an experienced and driven Sales Director / Business Development Director to lead the business through its next phase of growth and beyond. This is a senior leadership role offering genuine influence, autonomy, and the opportunity to shape strategy at board level. This is an active sales role where you will be required to attend high level meetings with senior managers and stakeholders with the view of securing new and developing existing business. The Role As Sales Director / Business Development Director, you will: This is a high-level sales role and you will develop, lead, and deliver a clear commercial and growth strategy Drive new business opportunities across large buying groups, corporate customers, and distribution networks Lead from the front with a strong customer-facing presence Build, manage, and influence senior stakeholder relationships Own sales performance, budgets, targets, and P&L Represent the business at a senior level within the market Play a key role in shaping the future direction and success of the organisationEssential experience: Proven experience as a Sales Director, Business Development Director, or Sales & Marketing Director Strong background in selling into large buying groups, corporate entities, or major distributors Experience influencing and negotiating with senior decision-makers Ability to create, implement, and execute business strategy and commercial plans Strong leadership style with a hands-on, proactive approach Experience managing budgets, targets, and P<he Next Step: To register your interest for this Sales Director / Business Development Director / Sales & Marketing Director role in confidence please forward your CV to Robert Cox at Glen Callum Associates Ltd on or call (phone number removed) Job Ref: 4310RC Business Development Director Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you

Facilities Co-ordinator Kenilworth £27,500 – £28,500 depending on experience Full time – Office based (Monday to Friday) We are looking for a proactive and highly organised Facilities Co-ordinator to join a friendly corporate team based in Kenilworth. This is a varied role combining front-of-house responsibilities with facilities coordination, making you the person who helps ensure the office runs smoothly every day. You will play an important role in creating a welcoming environment for visitors while supporting the day-to-day management of the building and its services. You will provide a professional reception service, greeting visitors and ensuring meeting rooms and communal areas are presented to a high standard. You will also act as the first point of contact for building-related queries, coordinating with external contractors and service providers to ensure issues are resolved quickly and efficiently. Key Facilities Co-ordinator responsibilities include: Providing a welcoming front-of-house reception service for visitors Managing meeting rooms and communal areas to maintain a professional environment Acting as the first point of contact for building issues and coordinating contractors Supporting relationships with service providers such as cleaning, maintenance, security and waste contractors Managing post, deliveries and general office administration Coordinating office supplies including stationery, name badges and car park permits Supporting health & safety activities such as fire alarm testing and risk assessments Maintaining visitor records, building access information and key management systems Helping ensure the office environment is safe, organised and running efficiently About you We are looking for someone who is organised, approachable and enjoys taking ownership of tasks. You will be confident dealing with people at all levels and comfortable managing a variety of responsibilities within a busy office environment. You should have strong communication and administrative skills, good attention to detail and be confident using Microsoft Office. Previous experience in a customer-facing, reception or facilities role would be beneficial, particularly if you have experience coordinating suppliers or contractors. This role would suit someone who enjoys a hands-on position where no two days are the same, and who takes pride in keeping an office running smoothly. INDH

Customer Service Advisor 37.5 hours per week, Monday- Friday 08.30-16.30 plus 1 in 4 Saturdays 09.00-13.00 (Mar-Aug) contracted and paid as overtime £25,687.70 per annum The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting for a Customer Service Advisor. The successful candidate will support the Service Centre Management Team in delivering exceptional levels of customer service and member communication, through various channels. Whilst at all times operating in a friendly and professional manner with the aim of delivering to set KPIs and SLAs within the overall objectives of the Club. Ensuring where possible, to strive to add value within all areas of communication. Daily duties and responsibilities will include: To accept, investigate and respond to all queries, whether by telephone, letter, email or escalations from the wider Service Centre team or Site Network. Meeting KPIs and SLA’s, adding value within responses and ensuring a professional and accurate response is delivered. To recognise initial communication, record all correspondence within the Club’s CRM system, investigate the issue and process the response within the style and tone of the Club. To be confident whilst also striving to deliver excellent standards when communicating via several different channels including email, letter, telephone and social media. To work with third party partners to resolve queries and complaints based on areas such as Insurance and Breakdown, whilst ensuring Club procedures and partner policies are met at all times. To understand when queries need to be escalated to a Team Leader or Team Manager and to assist handing these over providing as much detail as possible. To ensure all workloads are logged daily to understand team workflow and individual productivity. To recognise any recurring queries or complaints and highlight to a Team Leader or Team Manager to allow further investigation to take place. To recognise when levels of confidentiality are required and remain professional at all times, ensuring to meet with all relevant legislation including GDPR and payment processing. To build knowledge of all areas of the Club to allow a comprehensive response to be given and seek out the correct individual or team to assist in building/providing the response. We are looking for the following in applications: GCSE’s or equivalent to include English and Maths Competent with Microsoft packages Experience of working within a busy customer environment or team Experience of complaint handling and escalations Develop a good working knowledge, process understanding and time management Excellent customer facing, relationship building and interpersonal skills Excellent standard of verbal and written communication both internally and externally The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years. We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve: Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week (after probation period). We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment. We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. For this role, you must have evidence of the right to work in the UK. Please upload your anonymised CV Applications close : 19 March 2026

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