Offres customer facing à Newcastle Upon TyneCréer des alertes d'emploi

A Business Central Functional Consultant is required to join an established Microsoft technology consultancy based in Gateshead (hybrid). \n This is a customer-facing role combining functional support, problem-solving and business process knowledge. You'll work directly with customers to resolve issues, improve how they use their systems and make sure they're getting the most from their Microsoft solu... \n \n ZIPC1_UKTJ

Ocado Logistics: Be the Angel of the South Bank We’re looking for canny locals to join our new Gateshead site this summer – people who get that a doorstep delivery of bacon, eggs, and tea isn't just a job; it’s a public service. Forget the city grind. Trading the commute for a local career means more time for what matters. We offer proper Gateshead graft with stable shifts and all the gear to keep you in the driving seat of your own career. Exciting news for our newest recruits! You'll kick off your training at our brand-new site from 29th June. Packed with possibilities: Being one of Gateshead’s Angels deserves epic rewards! Because customers need their groceries at all hours, your shifts will include evenings and weekends, on top of weekdays. But don't worry, these aren't just any shifts – you’ll be paid £13.14 per hour with the opportunity to earn overtime at time and quarter plus Paid Breaks. Beyond a safe working environment, which is a given for our champions, we offer a shopping list of perks you can tailor to your lifestyle: • A company pension of up to 7% matched contributions – and even after just 3 months with us, • An enhanced digital health and wellbeing service, that includes virtual GP appointments, for you and any of your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage that begins on day one of your employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price It doesn't stop there and neither will your progression – if you suddenly decide that being an Angel of the Sunday spread isn’t for you, there’s plenty of opportunity across the business, as 87% of our salaried roles are filled by internal colleagues! So, what do we need from you? You don’t need a pair of wings or even previous delivery experience – just your awesome self and a positive attitude! Our training team will equip you with the local know-how to become a neighbourhood hero. However, it goes without saying you will need some essentials… • Full UK or EU driving licence., • Minimum of 12 months driving experience., • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer-facing role, good communication skills and the ability to deliver joy to our customers goes without saying. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • We will then arrange a virtual interview with one of the team., • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract Hours: 37.5 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 doing 7.5 hour shifts and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. Whatever your background, whatever your story, you'll find a home for heroes at Ocado Logistics.

Ocado Logistics: Be the Angel of the South Bank We’re looking for canny locals to join our new Gateshead site this summer – people who get that a doorstep delivery of bacon, eggs, and tea isn't just a job; it’s a public service. Forget the city grind. Trading the commute for a local career means more time for what matters. We offer proper Gateshead graft with stable shifts and all the gear to keep you in the driving seat of your own career. Exciting news for our newest recruits! You'll kick off your training at our brand-new site from 29th June. Packed with possibilities: Being one of Gateshead’s Angels deserves epic rewards! Because customers need their groceries at all hours, your shifts will include evenings and weekends, on top of weekdays. But don't worry, these aren't just any shifts – you’ll be paid £13.14 per hour with the opportunity to earn overtime at time and quarter plus Paid Breaks. Beyond a safe working environment, which is a given for our champions, we offer a shopping list of perks you can tailor to your lifestyle: • A company pension of up to 7% matched contributions – and even after just 3 months with us, • An enhanced digital health and wellbeing service, that includes virtual GP appointments, for you and any of your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage that begins on day one of your employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price It doesn't stop there and neither will your progression – if you suddenly decide that being an Angel of the Sunday spread isn’t for you, there’s plenty of opportunity across the business, as 87% of our salaried roles are filled by internal colleagues! So, what do we need from you? You don’t need a pair of wings or even previous delivery experience – just your awesome self and a positive attitude! Our training team will equip you with the local know-how to become a neighbourhood hero. However, it goes without saying you will need some essentials… • Full UK or EU driving licence., • Minimum of 12 months driving experience., • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer-facing role, good communication skills and the ability to deliver joy to our customers goes without saying. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • We will then arrange a virtual interview with one of the team., • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract Hours: 37.5 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 doing 7.5 hour shifts and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. Whatever your background, whatever your story, you'll find a home for heroes at Ocado Logistics.

\n The Role\n\n\n \n We're looking for a Forward Deployed Engineer to own end-to-end software delivery for customers, primarily based in the US. Working closely with our customer-facing team, you'll turn business requirements into practical, production-ready applications.\n\n\n \n This is a broad, hands-on role combining software engineering, solution architecture, technical delivery and occasional customer engagement. ...\n\n\n \n \n\n\n \n\n\n \n\n \n ZIPC1_UKTJ

My client is part of a leading engineering and manufacturing group, specialising in medium size complex fabricated assemblies based in Newcastle upon Tyne. Reporting to the Principal Manufacturing Engineer, my client requires a Manufacturing Engineer to join their Manufacturing function on a 12 month fixed term contract (salaried) to help support a large number of contract wins. About the Role Reporting to the Principal Manufacturing Engineer and working as part of the Engineering team, the Manufacturing Engineer will be responsible for the translation of customer requirements and specifications into ERP routings and manufacturing plans, fulfilling customer quality and technical specifications in the most cost-effective manner, and in accordance with our policies and procedures. You will develop, evaluate, and improve manufacturing methods, utilising knowledge of product design, materials and parts, fabrication and machining processes, tooling and production equipment capabilities, assembly methods, and quality control standards. Main Responsibilities: Ensure customer specifications and quality requirements are thoroughly reviewed and understood and incorporated in all routings and documentation Produce process drawings (including DXF’s) and verification of existing process drawing ensuring conformance of the component. Define and produce drawings for Jig & Tooling requirements for manufacture. Effectively manage process change to minimise quality and scrap risk. Communicating any changes and introducing these with quality and specification attainment captured and demonstrated at appropriate stages of the manufacturing process. Produce detailed routings within ERP system including material requirements and documentation detailing manufacturing method and build sequences, showing targets times for each operation, aligned with contract budgets. Work with procurement to determine product specifications for the correct purchase of equipment, materials, or parts, and evaluate products according to specifications and quality standards. Identify opportunities for improvement, waste elimination and cost reduction. Perform PFMEA and Risk assessments. During the process of product review and manufacture manage all subsequent technical queries by liaising with external/internal customers. Prior and during manufacture consult with operational team concerning product requirements and specifications to ensure manufacturing method and build sequences are understood, agreed and followed. Issue and control drawings, build sequences to the production team. Support the investigation and root cause analysis of external customer and internal NCRs as required and ensure corrective & preventive actions are incorporated into existing/ future routings and build sequences. Improve manufacturing efficiency by analysing and planning workflow, space requirements and equipment layout. Support the business by identifying high return projects and preparing and presenting ROI justifications. Support and project manage the introduction of new manufacturing processes and equipment, making sure that project schedules and quality gates are met so that the project is delivered in time and to schedule. About You To be considered for the role, it is essential that you possess demonstrable Manufacturing Engineering experience gained in a fabrication and/or complex assembly business. Ideally you will be degree qualified in Mechanical or Manufacturing Engineering or equivalent. Key Selection Criteria Detailed understanding of profiling, fabrication, welding, painting, and machine operations Ability to interpret complex mechanical and technical drawings and create methodical process drawings for jig and tooling Customer facing experience Attention to detail Improvement focus You should have a positive approach, with the ability to work as part of a team and prioritise effectively whilst working to strict deadlines. Resilient and adaptable Ability to respectfully challenge and pushback on designs and proposals to internal and external stakeholders

Account Executive, up to £32,000 + Benefits, 12-Month Fixed-Term Contract, Newcastle upon Tyne, Full-Time, Monday to Friday Overview of the Account Executive: Are you a natural relationship builder with a commercial mindset and a passion for delivering outstanding customer experiences? Do you enjoy working with customers, spotting opportunities to grow business and being the person who makes things happen? If you're organised, proactive and motivated by seeing the results of your work, this could be the opportunity you've been looking for. We're looking for an enthusiastic and commercially minded Account Executive to join an established business in Newcastle upon Tyne on a 12-month fixed-term contract, covering maternity leave. This is an opportunity to take ownership of day-to-day customer relationships, support sales growth and play an important part in delivering successful commercial partnerships. You'll work closely with customers and internal teams, ensuring opportunities are maximised, projects run smoothly and customers receive the service they expect. If you're someone who takes pride in building trust, getting the details right and making a positive difference, we'd love to hear from you. WHAT YOU'LL BE RESPONSIBLE FOR Building Strong Customer Relationships Support the day-to-day management of designated customer accounts, developing positive, professional and productive working relationships. Act as a reliable point of contact for customer queries, requests and ongoing commercial activities. Maintain regular communication with customers to understand their requirements, resolve issues and ensure high levels of customer satisfaction. Develop a strong understanding of individual customer needs, priorities and expectations, helping to build long-term, mutually beneficial partnerships. Supporting Sales Growth and Commercial Performance Work alongside the sales team to support the achievement of sales targets, revenue objectives and account growth plans. Help identify opportunities to increase customer activity, improve product distribution and maximise commercial potential. Support discussions and activities relating to pricing, costs, product ranges and distribution, ensuring information is communicated accurately and professionally. Monitor account activity and contribute to the identification of opportunities, challenges and areas for improvement. Help ensure customer requirements are translated into effective commercial actions. Product Development, Innovation and Customer Projects Support the introduction of new products, product ranges and customer-specific innovations. Assist with the coordination and delivery of customer projects, promotional activities and commercial initiatives. Work closely with internal teams to ensure customer requirements are understood, communicated and delivered effectively. Help maintain brand integrity, product quality and authenticity, ensuring products meet agreed specifications and customer expectations. Keep track of project requirements, deadlines and actions to ensure activities progress smoothly. Reporting, Analysis and Attention to Detail Capture, maintain and update customer and account information accurately. Prepare sales reports, performance updates and key performance indicator (KPI) information to support effective account management. Monitor relevant account data and highlight important trends, issues or opportunities to the sales team. Ensure information is accurate, up to date and available when needed to support commercial decision-making. Maintain organised records and follow agreed processes to ensure consistency and accuracy. Working Collaboratively to Deliver Results Build effective working relationships with colleagues across sales and other business functions. Coordinate activities and share information to ensure customer expectations are understood and met. Proactively follow up on outstanding actions, helping to resolve issues and keep projects on track. Contribute ideas and practical solutions that improve customer service, account performance and day-to-day efficiency. Take ownership of your responsibilities, balancing competing priorities while maintaining high standards of work. WHAT WILL MAKE YOU SUCCESSFUL? We're looking for someone who combines strong relationship-building skills with commercial awareness, organisation and a genuine desire to deliver excellent service. You'll ideally bring: Sales or commercial experience: Previous experience in sales, account management, category management or a similar customer-facing commercial role. Relationship-building ability: Confidence communicating with customers, developing trust and maintaining positive professional relationships. Commercial awareness: An understanding of how customer relationships, product availability, pricing and sales activity contribute to business growth. Excellent communication skills: The ability to communicate clearly, professionally and confidently with customers and colleagues. A proactive mindset: Someone who takes initiative, follows through on commitments and looks for ways to make things happen. Strong organisation: The ability to manage multiple tasks, coordinate activities and meet deadlines without losing sight of the details. Attention to detail: A careful and methodical approach to customer information, reporting, product specifications and commercial administration. Problem-solving skills: The confidence to identify issues, find practical solutions and seek support when needed. Teamworking ability: Someone who enjoys collaborating with others and understands the importance of working towards shared objective

Retentions AdvisorNewcastle, NE12 8BUSalary: Starting 25,000 basic increasing to 27,000 with role progression. Role includes uncapped commission (up to 50,000 OTE)Working Hours: 37.5 hours per weekShift Pattern: Monday to Friday between two shifts patterns, 9am until 5:30pm and 9:30am until 6:30pmHolidays: 29 days’ annual leave including bank holidays, increasing to 31 days after 1 years' serviceWe are currently hiring Retentions Advisors to join our customer care team in Newcastle for the 21st Septemberstart date.Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 6.4 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.Role Responsibilities:Working in a call centre environmentReceiving inbound calls from customers with the purpose of retaining themDealing with escalated high-level complaintsEstablishing, building, and managing strong long-term customer relationshipsEnsuring customer satisfactionLiaising with various other departments both within the business and third partiesUpdating relevant information in our customers’ recordsDelivering first class customer service to customersEssential skills:Experience in call centre environment, an outbound or an objections handling role would be beneficialConfident dealing with high level complaintsStrong computer and MS office skillsExcellent communication skills with problem solving attitudeAttention to detailCustomer oriented, genuinely passionate about providing an amazing experience through every interactionThe ability to multitask effectively whilst keeping a high level of service qualityTeamworking skillsPassionate and willing to learn in a dynamic environmentWilling to accept new challengesBenefits Package:At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:Enjoy your birthday off as a special treat.Satisfy your cravings at our onsite coffee shop and our canteen.Stay active with discounted gym and health club memberships.Access private healthcare and MediCash cash plan.Unlock a world of freebies and discounts with PerkBox.Earn rewards through our employee referral program.Enjoy discounts on our alarm systems.Contribute to a greener lifestyle with the Cycle to Work Scheme.Verisure Career OpportunitiesA career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills. We want our people to grow and build a career with us.With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.Ready to make your dream job a reality and #BeVerisure? Send us your CV and we’ll get in touch!ALL APPLICANTS MUST COMPLETE A DBS CHECK- PROVIDED BY THE COMPANY IF SUCCESSFUL.Job SummaryJob number: r2026080452Profession: Customer Service & Operations

Accenture plc in Newcastle is seeking a Technical Architect to lead architecture decisions and ensure solutions meet non-functional and functional requirements within a hybrid client delivery model. You will review architecture requirements, influence hardware and software choices, and work across customer facing and internal teams, using hands-on experience with relevant stacks. The role emphasizes collaboration, governance, and delivering secure, scalable technology solutions. #J-18808-Ljbffr

Salary: GBP70800 - GBP70800 per annum Location:Ponteland, Newcastle upon Tyne Salary:£70,800 per annum Working Pattern:Primarily site-based, with some hybrid flexibility considered for the right candidate We are working with an establishedBritish manufacturing business with an international customer base, specialising in electrical protection and fusegear products. Due to continued growth and development of their product portfolio, they are looking to appoint an experiencedProduct Manager – Fusegear. This is anewly created positionoffering the opportunity to take ownership of an established product portfolio and have a genuine influence on its future direction, development and growth. This is not simply a product coordination role. You will be responsible forproduct strategy, portfolio management, market intelligence and product lifecycle management, working closely with customers, commercial teams, R&D, engineering, manufacturing and quality. You will take ownership of the product portfolio acrossLV and MV fusegear, managing products throughout their complete lifecycle from introduction and growth through to maturity and rationalisation. Key responsibilities will include: • Develop and own theproduct strategy and portfolio roadmap., • Identify opportunities for new products, product variants and product improvements., • Determine where products should be developed, grown, standardised or rationalised., • Conduct market and competitor analysis to understand customer requirements and market positioning., • Visit customers and engage with the market to identify current and future product requirements., • Translate customer and market feedback into clear product requirements and development priorities., • Work closely with R&D and engineering teams throughout product development and modification., • Define product requirements and support technical development, testing and validation., • Own product roadmaps and support successful product launches., • Support pricing, cost optimisation and margin improvement initiatives., • Provide product expertise to sales teams, distributors and customers., • Attend customer meetings, exhibitions and industry events., • Work closely with manufacturing, quality and supply chain teams on product performance, cost and delivery., • Support product standardisation, engineering changes and portfolio rationalisation. We are looking for an experiencedProduct Manager, Product Line Manager, Portfolio Manager or Technical Product Managerwho has developed their career withinswitchgear, fusegear, circuit protection or electrical protection products. You will ideally have: • Proven experience withinswitchgear, fusegear or electrical protection., • Strong understanding ofLV and MV products and their applications., • Experience managing aproduct portfolio or product linewithin a manufacturing environment., • A proven track record in product strategy and lifecycle management., • Experience developing product roadmaps based on customer and market requirements., • Strong customer-facing and commercial skills., • Experience working closely withR&D, engineering and manufacturingteams., • The ability to understand technical requirements and translate them into commercially viable product solutions., • Experience assessing competitors, market opportunities and product positioning., • Strong stakeholder management and influencing skills., • A strategic mindset combined with the ability to understand technical detail., • The confidence to challenge existing thinking and introduce new ideas., • A proactive, analytical and results-focused approach. An engineering qualification inElectrical, Mechanical or Materials Engineeringwould be advantageous. Experience with electrical standards, testing and certification would also be beneficial. This is anewly created Product Management role, giving you the opportunity to make a genuine impact rather than simply manage an established roadmap. You will have the scope to influence decisions around: • Product strategy and future development, • New product opportunities, • Market and customer requirements, • Product standardisation, • Product lifecycle and rationalisation You will act as the link betweencustomers and the market and the internal technical and engineering teams, helping shape the products the business takes to market. This is an excellent opportunity for an experienced product professional who wants to combinetechnical expertise, commercial thinking and strategic product management. The role is based inPonteland, Newcastle upon Tyne. A strong onsite presence will be required to work effectively with R&D, engineering and manufacturing teams. Some hybrid flexibility may be considered for the right candidate, but regular attendance at the site will be required. #J-18808-Ljbffr

We are looking for a Creative Lead to join our Operations department, working cross-functionally across all delivery pods. This is a senior position responsible for setting and upholding the standard for visual design, user experience and creative delivery across our Shopify practice. You will combine exceptional hands‑on design craft with team leadership, commercial awareness and a deep understanding of how successful Shopify experiences are designed, built and maintained. You will lead the design discipline across all delivery pods, working alongside Project Managers, Development Leads, Frontend Developers, Solutions Consultants and Product Owners. Your remit will span discovery, research, creative direction, prototyping, development handoff, production design assurance and ongoing optimisation. You will create distinctive brand experiences within the capabilities of Shopify themes, including Dawn, Horizon, premium themes and our proprietary theme. You will own design architecture and partner with Development Leads on technical implementation, ensuring designs map accurately to theme capabilities and agreed component libraries. You will establish design systems that are actively used in delivery, implement effective AI‑assisted workflows, and help win standalone UX/UI and design engagements. Success means improving design quality, creativity, consistency and speed while protecting client outcomes and project profitability. This is a leadership role with hands‑on delivery responsibilities on selected strategic or complex projects. You will line manage and develop the design team, set standards across pods and support Sales and Solutions with design opportunities. Routine pod delivery will be led by assigned designers, with your oversight and support. Priorities and capacity across hands‑on delivery, management, sales support and practice development will be agreed with the Delivery Director and reviewed regularly. • Own the agency’s visual design standard, ensuring work demonstrates strong art direction, typography, composition, imagery, interaction design and brand expression., • Translate client positioning and customer needs into distinctive, commercially effective experiences, using reusable theme capabilities creatively., • Lead hands‑on design for selected enterprise or strategically important projects, setting a clear example of the expected quality., • Establish regular design critiques and quality reviews, providing specific, constructive feedback and approving key outputs before client presentation., • Balance visual ambition with accessibility, usability, performance, technical feasibility and the agreed budget., • Discovery, Research & Client Communication, • Establish standardised discovery playbooks, creative briefs, workshop templates and presentation frameworks for the design team., • Define customer journeys, user needs, business objectives, content requirements and measurable success criteria with clients and the wider project team., • Lead proportionate customer research, usability testing and analysis of behavioural data, using findings to inform and validate designs before development., • Review discovery and research outputs for completeness, technical accuracy and alignment with commercial objectives., • Train and coach designers to facilitate workshops, explain design decisions, manage feedback and present confidently to senior stakeholders., • Support complex enterprise workshops, challenging client discussions and escalations where additional creative leadership is required., • Shopify Theme‑Based Design & Merchant Usability, • Maintain a practical understanding of Dawn, Horizon, premium themes and our proprietary theme, including their sections, blocks, templates, settings and responsive behaviour., • Create and maintain Figma libraries that map accurately to the selected theme’s capabilities and implementation patterns., • Clearly identify native theme capabilities, configurable adaptations and bespoke development within proposed designs, agreeing scope and implications with Solutions and Development Leads., • Design for mobile and desktop customer journeys, with particular attention to mobile navigation, product discovery, product selection and purchase flows., • Design for merchants maintaining the website, ensuring sections and templates are practical to configure, populate and reuse., • Document content and imagery requirements, configuration options and relevant limitations so clients and delivery teams understand how designs will work in practice., • Design Systems & Integration with Development, • Build, implement and maintain scalable Figma design systems using shared tokens, variables, auto‑layout, component properties and documented patterns., • Establish agreed mappings between design components and Shopify theme sections, blocks, settings and templates, including components specific to our agency starter theme., • Work with developers to align design and code libraries through shared naming, documentation, versioning and change processes., • Specify responsive behaviour, interaction states, validation, loading, empty and error states, alongside accessibility and content guidance., • Integrate design systems into estimation, backlog refinement, development handoff, implementation and quality assurance., • Define ownership and approval processes for new components, changes and exceptions, keeping libraries accurate as production implementations evolve., • Support Theme App Extensions, checkout extensibility and headless storefront design where required by the agreed project scope, working with the relevant technical specialists. AI‑Assisted Design & Rapid Prototyping • Implement and maintain AI‑assisted workflows that improve design quality, consistency, speed or delivery cost, with clear evidence of their impact., • Evaluate and select appropriate tools for ideation, prototyping, asset production and repetitive tasks, based on delivery needs and demonstrated value., • Establish reusable briefs, prompts, reference materials and review criteria grounded in client brand guidelines, design systems and Shopify theme capabilities., • Use interactive prototypes to test customer journeys and clarify requirements, identifying where generated outputs require adaptation before theme implementation., • Maintain human review of design decisions and generated outputs, checking usability, accessibility, technical feasibility and brand accuracy., • Establish appropriate practices for client confidentiality, approved data use, asset provenance and usage rights., • Train the team, document effective workflows and measure adoption and results. Assess time savings alongside output quality, rework and tool costs., • Pod Delivery & Commercial Ownership, • Partner with PMs, Solutions Consultants and Development Leads to scope and estimate design work, identify dependencies and agree deliverables and acceptance criteria., • Contribute to capacity planning, backlog refinement and relevant delivery ceremonies, ensuring designers have realistic priorities and sufficient time for quality work., • Own design estimates and resource planning with PMs, monitoring budget adherence and addressing delivery risks early., • Manage design feedback, approval milestones and change control, making the impact of additional requirements clear., • Balance design quality with agreed timelines and budgets, supporting project profitability and reducing avoidable rework., • Maintain clear decisions, assumptions and handoff documentation so design work can move efficiently between teams., • Standalone Design Opportunities & Sales Support, • Help position and win standalone UX/UI, discovery and design engagements, including work commissioned independently of development or platform migration., • Work with Sales and Solutions to qualify opportunities, understand client needs and define a credible design approach and scope., • Lead or support proposals, pitches and portfolio presentations, communicating the commercial value of design and the agency’s differentiation., • Define deliverables and handoff arrangements for design‑only engagements, including projects implemented by a client’s internal team or another development partner., • Develop case studies that demonstrate the quality of delivered work, the team’s contribution and evidenced outcomes., • Accessibility, Production Assurance & Optimisation, • Embed accessibility requirements in research, design systems, specifications and reviews, working towards the WCAG AA standard agreed for each project., • Collaborate with developers to balance visual design with page performance and the practical constraints of production implementation., • Review implemented websites against approved designs across devices, including interactions, content, accessibility and edge cases., • Resolve design discrepancies with developers before launch and ensure agreed design acceptance criteria are met., • Use post‑launch feedback, usability findings and analytics to identify improvements and inform future work., • Agree optimisation hypotheses and evaluate outcomes with the wider team, recognising that conversion performance is influenced by factors beyond design alone., • Line Management, Mentorship & Practice Development Conduct regular one‑to‑ones, coaching, design critiques and presentation practice to develop each designer’s craft and client‑facing skills. Set clear competency expectations and progression paths covering design quality, research, Shopify knowledge, commercial awareness and delivery. Support recruitment and onboarding, assessing candidates against practical evidence and the agency’s standards. Maintain creative briefs, QA checklists, file organisation and documentation standards across pods. Monitor team capacity and capability, escalating resourcing or skills gaps and proposing practical improvements. Enterprise Shopify portfolio: A proven portfolio of live enterprise level Shopify and Shopify Plus websites demonstrating exceptional visual design, strong mobile UX and commercially effective customer journeys. Candidates must explain their personal contribution, delivery constraints and evidenced outcomes. Work must extend beyond concepts and prototypes to implemented websites. Shopify theme‑based delivery: A proven track record of designing against Shopify base theme templates, including Dawn, Horizon and premium themes. This must include component libraries that match theme sections, blocks, templates, settings and responsive behaviours, with clear distinctions between native capabilities, configuration and bespoke development. Design systems integrated with development: A proven track record of implementing high quality, scalable design systems actively used by designers and developers. Evidence must cover tokens, reusable components, documented patterns, versioning, governance, adoption and integration into planning, implementation and QA. Standalone design wins: A proven track record of winning standalone UX/UI and design projects, including engagements independent of development or migration. Candidates must explain their contribution to qualification, proposals, pitching, commercial positioning, scope and successful delivery. Successful AI implementation: A proven track record of implementing AI assistance within professional design processes, with evidence of team adoption and measurable improvements in speed, quality, consistency or cost. Candidates must explain the workflows, evaluation methods, human review and safeguards introduced. Creative leadership: Extensive eCommerce design experience within an agency or comparable delivery environment, combining hands‑on creative direction with line management, mentoring and quality ownership. Research and validation: Practical experience using customer research, usability testing and behavioural evidence to inform and validate design decisions. Enterprise stakeholder management: Experience facilitating discovery, presenting to senior stakeholders, managing competing requirements and coaching designers in client communication. Commercial delivery: Experience estimating and scoping design engagements, managing feedback and change, and delivering within agreed budgets and timelines. Cross‑functional working: Experience collaborating with PMs, Solutions Consultants and developers throughout implementation, including production design assurance and post‑launch improvement. Desirable Experience Multi‑brand and international Shopify experiences, including localisation and differing content requirements. Shopify checkout extensibility, Theme App Extensions or headless storefront projects. Experimentation and conversion optimisation programmes with measurable outcomes. Designing integrated experiences involving search, subscriptions, loyalty, personalisation or other third‑party services. Technical & Tooling Competencies Advanced Figma skills, including auto‑layout, variables, component sets, component properties, prototyping and library management. Strong knowledge of Shopify theme architecture, section and block models, theme configuration, checkout design constraints and mobile eCommerce patterns. Working understanding of HTML, CSS, JSON and Liquid, sufficient to discuss feasibility, performance implications and implementation requirements with developers. Practical knowledge of accessibility, responsive behaviour and how design decisions affect Core Web Vitals. Experience with professional asset creation and editing tools appropriate to the workflow, such as Adobe Creative Suite. Demonstrable expertise with AI‑assisted design and prototyping tools, such as Lovable, v0 or equivalent platforms; successful application matters more than familiarity with a particular vendor. Ability to interpret analytics, session recordings and usability findings using tools such as GA4, Microsoft Clarity, Hotjar or equivalents. Familiarity with iterative delivery, backlog management and documented design‑to‑development handoffs. Key Performance Indicators Specific targets will be agreed with the Delivery Director using delivery baselines and reviewed regularly. Creative and production quality: Quality review results and acceptance of implemented experiences against agreed design criteria. Client satisfaction: Feedback on creative quality, strategic guidance, communication and delivered outcomes. Delivery and budget adherence: Design milestones achieved within agreed scope, timelines and budgets, with timely change control. Design‑to‑development rework: Reduction in avoidable revisions caused by incomplete specifications, technical misalignment or inconsistent components. Design system adoption and reuse: Appropriate use of maintained components across eligible projects and alignment between Figma libraries and production implementations. Team capability: Improvement in design craft, Shopify knowledge and autonomous discovery and presentation delivery. Standalone design performance: Contribution to qualified opportunity wins, commercially sound scoping and successful delivery, assessed jointly with Sales. AI workflow impact: Validated improvements in cycle time, quality or cost, considered alongside adoption, rework and tooling expenditure. Research and optimisation outcomes: Evidence that customer findings inform decisions and that agreed hypotheses are evaluated. Conversion and related commercial outcomes will be assessed jointly with the wider team. Unlimited paid #J-18808-Ljbffr

At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work. Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication. Klipboard’s brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. Our passion is to provide customers with an advantage in their incredibly competitive world. We have done this so far by providing flexible, industry specific solutions; software, technology, advice, guidance and expertise built over 40 years of servicing their specific market. As a Senior E-commerce Implementation Consultant, you will own the successful delivery of e-commerce solutions from discovery and design through configuration, integration, testing, deployment, and adoption. You will work closely with customers to transform their digital commerce capabilities, utilising modern e-commerce platforms, automation technologies, APIs, and AI-driven solutions to improve customer experience, operational efficiency, and revenue growth. You will act as a trusted advisor to customers, helping them navigate digital transformation initiatives while collaborating with Professional Services, Product, Development, Data & Integration, and Customer Success teams. You will also contribute to the development of Klipboard’s e-commerce consulting capability by mentoring colleagues, creating best practices, and driving innovation through automation and AI. • Lead e-commerce implementation projects from discovery through to go-live, ensuring scope, timeline, quality, and commercial objectives are achieved., • Conduct workshops to understand customer business processes, digital commerce strategies, customer journeys, and operational requirements., • Configure and implement e-commerce platforms and associated integrations with ERP, CRM, payment gateways, shipping providers, marketplaces, and third-party applications., • Design and deliver automation solutions that streamline customer onboarding, product management, order processing, fulfilment workflows, and customer communications., • Apply AI technologies and emerging digital capabilities to improve operational efficiency, customer engagement, personalisation, content generation, analytics, and support processes., • Advise customers on e-commerce best practices, digital transformation opportunities, and scalable commerce architectures., • Collaborate with Data & Integration teams to define and support API, middleware, ETL, and system integration requirements., • Manage project risks, issues, dependencies, and change requests, providing clear communication to customers and internal stakeholders., • Support testing activities, including functional testing, user acceptance testing, data validation, and go-live readiness assessments., • Deliver customer training and knowledge transfer sessions to drive adoption and long-term success., • Act as a subject matter expert for e-commerce consulting and implementation methodologies., • Create and maintain implementation documentation, templates, solution designs, and enablement materials., • Mentor consultants and share knowledge across the Professional Services organisation., • Contribute to continuous improvement initiatives that drive efficiency, repeatability, automation, and scalability across project delivery., • Customer-Centric Delivery, • You will partner with customers to understand their goals, challenges, and opportunities, ensuring solutions deliver measurable business outcomes., • Innovation Through Technology, • You will embrace automation, AI, and modern digital commerce technologies to help customers achieve faster time-to-value and scalable growth., • Collaboration First, • You will work closely with Professional Services, Product, Development, Support, Customer Success, and commercial teams to deliver exceptional customer experiences., • Continuous Improvement, • You will contribute to the evolution of methodologies, accelerators, automation frameworks, and AI-enabled delivery approaches, • Proven experience delivering end-to-end e-commerce implementations., • Demonstrable experience with B2B and/or B2C commerce platforms., • Strong understanding of e-commerce business processes, including catalogue management, pricing, promotions, checkout, payment processing, fulfilment, and customer experience., • Experience delivering projects involving ERP, CRM, and third-party system integrations., • Strong knowledge of APIs, integration concepts, and data exchange methodologies., • Experience using automation platforms and workflow technologies such as Power Automate, Zapier, Make, Azure Logic Apps, or equivalent., • Strong understanding of AI technologies and practical applications within e-commerce, customer service, content generation, automation, analytics, and digital transformation., • Excellent customer-facing consultancy and stakeholder management skills., • Ability to facilitate workshops, gather requirements, and translate business needs into solution designs., • Strong problem-solving and analytical capabilities., • Excellent written, verbal, and presentation skills., • Highly organised with the ability to manage multiple projects and priorities., • Proficiency in Microsoft 365, including Teams, Excel, PowerPoint, and SharePoint, • Experience with modern e-commerce platforms such as Shopify, BigCommerce, Magento/Adobe Commerce, WooCommerce, Shopware, CommerceTools, or similar solutions., • Experience in SaaS, ERP, retail, wholesale distribution, rental, manufacturing, or field service industries., • Experience implementing AI-powered commerce tools and customer experience solutions., • Knowledge of SEO, digital marketing, customer analytics, and conversion optimisation., • Understanding of modern data architectures and customer data platforms., • Experience mentoring consultants and leading project teams., • Familiarity with agile delivery methodologies and project management frameworks., • You are recognised as a trusted advisor for e-commerce, automation, and AI-enabled transformation projects., • You have successfully delivered multiple e-commerce implementations with strong customer outcomes and positive commercial performance., • You are leading customer discussions around automation and AI adoption, helping customers identify opportunities for growth and efficiency., • You have contributed to the development of implementation accelerators, automation frameworks, templates, and best practices used across Professional Services., • You are mentoring consultants and helping build a high-performing e-commerce capability within the organisation., • You are driving innovation in delivery approaches, reducing implementation effort and improving customer time-to-value. You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work. As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. #J-18808-Ljbffr

Please Note:Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK addresshistory(typicallyincluding no periods of 30 consecutive days or more spent outside of the UK)at the point of application.Note: The above information relates to a specific client requirement. This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next‑generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO You’ll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting‑edge technologies and will have the opportunity to develop a wide range of new skills on the job. We are seeking a Technically orientated Senior Business Analysts to join our expanding Business Analysis community in Newcastle, working at the centre of modern software delivery. You’ll act as a trusted bridge between business stakeholders and technical teams, bringing clarity to complex problems and turning business needs into well‑defined, deliverable requirements & designs. By collaborating closely with stakeholders and delivery teams, you’ll help ensure solutions are user‑focused, technically feasible, and aligned to strategic business goals—making a tangible impact from discovery through to product launch. As a Senior Business Analyst, you will: Lead discovery activities by helping define problems, exploring solution options, and assessing feasibility, risks, and dependencies. Bridge the gap between business and technology, taking ownership of process analysis and shaping fit‑for‑purpose transformational solutions. Provide reviews, coaching, and quality assurance for business analysis outputs produced by other team members, promoting consistent standards and best practices. Lead functional & non‑functional requirements identification and elicitation, managing stakeholders and taking customers on the journey from problem definition to solution agreement. Integrate closely with business and technology teams to create and maintain a holistic vision of the solution that enables successful delivery. Own the production of high‑quality analysis and design artefacts, including functional designs, process flows, sequence diagrams, business rules, and prioritised product backlog items. Analyse and interpret data to present clear options, trade‑offs, and evidence‑based recommendations that support senior stakeholder decision‑making. Lead complex business impact assessments across multiple streams, clearly articulating change implications and dependencies. Provide assurance on scope, requirements, and solution alignment, identifying gaps or risks early and supporting governance and assurance processes as needed. Plan and coordinate business readiness activities for large‑scale implementations, ensuring operational readiness for the target operating model. Lead business change activities, including defining communication strategies and designing training approaches to support adoption. Work closely with solution and technical architects to shape cohesive, integrated solutions to customer problems. Actively facilitate Agile ceremonies and support backlog prioritisation aligned to value, risk, and delivery dependencies. Proactively identify, communicate, and manage technical constraints, risks, and dependencies. Demonstrate strong understanding of system integration, APIs, and data considerations, translating technical concepts for non‑technical stakeholders. Operate independently in a high‑impact, customer‑facing role, providing direction, assurance, and thought leadership within the delivery team. Lead and shape the adoption of AI‑enabled solutions that support improved outcomes for clients. Strategically drive AI‑led efficiencies across delivery practices, influencing ways of working, standards, and continuous improvement. Strong and proven business analysis capability across requirements elicitation, analysis, documentation, validation, and management. Ability to independently understand complex business problems and lead the translation of business needs into high‑quality requirements and solution designs. Extensive experience producing and assuring business analysis artefacts including user stories, functional and non‑functional requirements, process models, business rules, and data specifications. Confident application of structured analysis and solution design techniques (e.g. UML, BPMN, process modelling, and business impact assessment) to complex change initiatives. Strong analytical skills, with experience using data to shape recommendations, validate requirements, and influence decision‑making. Proven ability to manage and influence senior stakeholders, facilitating alignment across business and technology teams. Extensive experience leading business impact assessments and clearly articulating change impacts, dependencies, and risks. Experience leading, coaching, and/or mentoring other business analysts, setting clear direction, assuring quality of outcomes, and supporting capability development within the team. Strong experience operating within Agile (Scrum/Kanban) and/or Waterfall delivery environments, shaping analysis approaches to suit delivery context. Ability to lead backlog refinement and prioritisation activities, ensuring alignment to value, risk, and delivery dependencies. Experience providing direction and support across testing phases, including complex defect triage and resolution. Confident use of tools such as JIRA, Confluence, Visio, and Excel to drive analysis, reporting, and delivery outcomes. Significant experience delivering technology‑enabled or digital transformation programmes, ideally within large‑scale or regulated environments (e.g. Public Sector). Strong understanding of system integration, APIs, and data considerations, with the ability to translate technical concepts for non‑technical audiences. Experience working with enterprise platforms or cloud technologies (e.g. AWS, Azure, Salesforce). Experience collaborating with UX and service design teams, including use of wireframing and prototyping tools. Demonstrated ability to apply emerging technologies (e.g. GenAI) to business problems in a pragmatic, value‑led way. Demonstrated the understanding of how AI can transform businesses and solutions Experience supporting benefits realisation and embedding change into live operational environments. #LI-EU #J-18808-Ljbffr

We are seeking an experienced Embedded Linux Field Application Engineer (3+ years of experience) based in the UK to provide critical on-site technical support, quality issue management, and application troubleshooting for a Tier-1 Automotive & Heavy Equipment OEM. In this role, you will act as the technical interface between hardware/software engineering teams and the customer on the field. You will focus on post-sales quality support, Linux kernel/system log analysis, and HMI/Qt application troubleshooting on NXP i.MX6 platforms. Note: This is a field engineering and system/application troubleshooting role; no software development from scratch is required. • Post-Sales & Quality Support: Drive root-cause analysis and resolution for post-release quality issues, software glitches, and system bugs on production vehicles/hardware., • HMI & Application Troubleshooting: Diagnose, debug, and resolve issues related to user interfaces (HMI), graphics, and Qt-based application software., • System & Log Diagnostics: Perform deep log analysis (dmesg, journalctl, serial logs, kernel dumps) on NXP i.MX6 architectures to identify system bottlenecks, crashes, or peripheral failures., • On-Site Field Engineering: Provide direct, hands-on technical support on customer sites, interacting with vehicles, electronic control units (ECUs), displays, and field hardware., • In-Vehicle Networking & Diagnostics: Capture, analyze, and troubleshoot communication logs across CAN, J1939, and ISOBUS networks using standard hardware/software tools., • Technical Interface & Reporting: Document technical findings, create detailed bug/incident reports, and liaise with internal R&D software teams to deliver long-term fixes., • Embedded Linux Ecosystem: Proven experience with Embedded Linux environments, Yocto Project builds, systemd, and Linux kernel fundamentals on ARM architectures (NXP i.MX6)., • Frameworks & Languages: Practical knowledge of Qt / QML libraries for HMI applications, along with C / C++ code reading and debugging capabilities., • Scripting & Linux Tools: Strong command of Bash and Python for test automation, log parsing, and utility scripting., • System Debugging: Expertise using Linux command-line diagnostic tools (dmesg, journalctl, gdb, strace, top, serial console debuggers)., • Automotive Protocols: Hands-on experience with CAN bus and SAE J1939 protocol stack analysis., • Familiarity with ISOBUS (ISO 11783) protocol for agricultural / off-highway machinery., • Basic understanding of Automotive Quality and Compliance Standards (ISO 26262 Functional Safety, ASPICE)., • Experience using CAN tools (e.g., Vector CANoe/CANalyzer, PCAN, Kvaser)., • Customer-Facing Mindset: Strong communication skills and professional demeanor when interfacing directly with client engineers on-site., • Hands-on Problem Solver: Autonomous, structured, and pragmatic approach to field debugging and hardware-software interaction., • Language Skills: Professional proficiency in English (both written and spoken). Italian language skills are a plus. At Kineton, you will find an inclusive environment where your ideas are valued and supported. We offer continuous training programs as well as workspaces designed to promote well-being and collaboration. Our approach is built on trust, excellence, and shared growth. Bring your talent to a company that doesn't just embrace innovation—it drives it. We look forward to welcoming you to Kineton! #J-18808-Ljbffr

Salary: £70,000 - 75,000 per year • Strong commercial experience developing applications using Java., • Experience with modern Java frameworks including Spring Boot, Spring Framework, and Hibernate / JPA., • Experience designing and building RESTful APIs and microservices., • Strong understanding of software engineering principles and best practices., • Experience working within Agile software delivery environments., • Proficiency with Git and modern development workflows., • Excellent problem-solving and analytical skills., • Strong communication skills with the ability to engage effectively with clients and stakeholders., • Experience working in a customer-facing, consultancy, or stakeholder-driven environment., • Experience working within Financial Services, Banking, FinTech, Insurance or Wealth Management environments., • Previous consultancy or professional services experience., • Experience with cloud platforms such as AWS, Azure or GCP., • Knowledge of containerisation technologies including Docker and Kubernetes., • Experience working with CI/CD pipelines and DevOps practices., • Understanding of event-driven architecture and messaging technologies., • Exposure to modern front-end frameworks and technologies., • Experience with AI-assisted development tools such as GitHub Copilot, Cursor, ChatGPT, Claude or similar technologies., • Experience using AI to improve development efficiency, code quality and delivery outcomes., • Exposure to AI-powered automation solutions., • Experience integrating AI services, APIs or Large Language Models (LLMs) into applications., • Interest in emerging AI technologies and their practical application within software development., • Must be within a commutable distance of either Newcastle or Edinburgh, with office attendance required approximately once per month., • Design, develop and maintain enterprise-scale Java applications., • Collaborate directly with clients to understand requirements and translate business needs into technical solutions., • Contribute to solution design and technical architecture discussions., • Develop clean, maintainable and performant code., • Work within Agile delivery teams to deliver high-quality software solutions., • Conduct code reviews and support best practice development standards., • Mentor junior and mid-level developers., • Collaborate with Product Owners, Business Analysts, QA Engineers and DevOps teams., • Support continuous improvement initiatives across development processes and tooling., • Stay current with emerging technologies and identify opportunities to enhance client solutions., • AI, • AWS, • Azure, • ChatGPT, • CI/CD, • Cloud, • Copilot, • Cursor, • DevOps, • Docker, • GCP, • Git, • GitHub, • Hibernate, • Support, • JPA, • Java, • Kubernetes, • Spring, • Spring Boot, • microservices We are a growing technology consultancy delivering innovative digital solutions for a diverse portfolio of clients. This is a permanent, full-time Senior Java Developer role offering a salary of £75,000 per annum and a hybrid working arrangement based in Newcastle or Edinburgh, with office attendance required approximately once per month. We offer the opportunity to work across a variety of projects, partner directly with clients, and help organisations solve complex business challenges through technology while collaborating with both technical and non-technical stakeholders. last updated 36 week of 2026 #J-18808-Ljbffr

Location: Newcastle Hybrid Working: Minimum 3 days per week within our Newcastle, Cobalt business park office. Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Note - this is due to client requirements. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO Our Advanced Technology Centre is a thriving technology and innovation hub from where we deliver high quality services to several private and public sector clients. You’ll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you’ll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. • Review and apply the technical architecture requirements for solutions, • Input into final decisions regarding hardware, network products, system software and security., • Work within a hybrid customer facing/internal role., • Work hands‑on with the appropriate technology stacks applicable to your projects The following skills and experience for this role: • The ability to define and differentiate between non‑functional and functional requirements, • Familiar at depth with key design patterns and principles, • Identify requirements and translate into actionable design documentation, • Able to communicate appropriately with both technical and non‑technical stakeholder audiences, • Experience with working in a DevOps oriented environment, • Experience of the Software Development within an enterprise environment, • Experience of testing both functional and non‑functional aspects of systems, • Experience of leading a small team or providing technical leadership as an SME to a wider group, • Experience of presenting solutions to various governance review boards incl. C‑suite level., • Continually identify new technologies and approaches to form opinions on applicability to projects, • Experienced in conducting solution reviews measured against key design and delivery metrics, • Experienced in mentoring and developing junior staff in terms of their skills related to Architecture At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required for this role, as there may be occasions where time onsite with clients and partners is needed to deliver the first‑class services we’re known for. Hybrid working applies, with a minimum of three days onsite per week at our Newcastle Cobalt office. #J-18808-Ljbffr

The Deal Architect is a senior strategic leader responsible for shaping, designing, and governing complex multi‑million‑dollar technology and managed services deals. This role is central to orchestrating end‑to‑end solutioning across technical, commercial, delivery, and contractual components of large strategic pursuits. With 18+ years of experience, the Deal Architect acts as the linchpin between customers, sales, delivery, and domain specialists—ensuring that the final solution is winnable, deliverable, cost‑optimised, and aligned with the customer’s business outcomes. • Deal & Solution Architecture Leadership, • Lead the architecture of complex, multi‑tower solutions covering cloud, data, digital engineering, service management, platforms, and application modernization., • Translate high‑level business requirements into integrated technical, service, and commercial solution frameworks., • Govern solution integrity across technology, delivery, transition, pricing, and contractual streams., • Strategic Pursuit Ownership, • Own and orchestrate end‑to‑end solution development for major RFPs, RFIs, and sole‑source pursuits., • Gate the progression of opportunities by evaluating strategic fit, solution feasibility, delivery risk, and commercial viability., • Drive and document win themes, value propositions, differentiators, and commercial levers., • Cross‑Functional Orchestration, • Coordinate with Solution Architects, Technical Directors, Domain Advisors, Finance, Legal, Delivery, and Commercial teams., • Ensure all pursuit artefacts (SOWs, pricing sheets, TOM, SLAs/XLAs, transition plans) align to a cohesive solution., • Facilitate solution workshops, customer discovery sessions, and deep‑dive technical/operational interviews., • Financial & Commercial Architecture, • Shape pricing models including T&M, Fixed Price, Outcome‑based, or Managed Service constructs., • Ensure commercial solutions reflect risk‑adjusted costing, transition/run budgets, and margin expectations., • Challenge cost inputs, optimise delivery models (onshore/nearshore/offshore), and improve deal competitiveness., • Governance & Compliance, • Lead internal solution reviews, Red Team/Black Hat sessions, and CXO sign‑offs., • Ensure alignment with enterprise frameworks, risk controls, security standards, and architectural governance., • Validate compliance with customer‑mandated standards, due diligence requirements, and regulatory expectations., • Customer Engagement, • Act as a senior customer‑facing solution leader in orals, workshops, and commercial negotiations., • Build executive‑level trust by articulating solution rationale, trade‑offs, delivery models, and roadmap visions., • Knowledge Leadership, • Mentor junior architects and presales contributors., • Evolve solution patterns, playbooks, reusable assets, cost models, and value accelerators., • Contribute to thought leadership and industry‑aligned solution frameworks. Required Experience • End‑to‑end architecture expertise across Cloud (AWS/Azure), Data Platforms, Integration, Modern Applications, DevOps, and Enterprise IT landscapes, • Experience designing large‑scale multi‑tower solutions including:, • Cloud migrations & managed services, • Digital transformation programmes, • Multi‑region delivery frameworks, • Service management & automation pipelines, • Security & governance overlays, • Extensive experience building complex pricing models for multi‑year deals., • Strong understanding of cost structures, resource models, rate cards, GP/NP levers, and risk buffers., • Exposure to constructing managed service contracts with SLAs, XLAs, KPIs, and outcome‑based models., • Proven track record working on competitive RFPs, framework renewals, and large strategic deals., • Experience interacting with CxO stakeholders, procurement teams, and architecture governance boards., • Ability to run deal strategy cycles, competitive analysis, and bid optimisation., • Ability to orchestrate large virtual teams across sales, delivery, architecture, finance, and legal., • Excellent communication, storytelling, and executive‑level presentation ability., • Strong stakeholder management and negotiation capabilities. Strategic • Enterprise‑level architectural thinking, • Business‑case modelling & commercial optimisation, • Market, industry, and competitive insight, • Innovation & value engineering mindset Technical • Multi‑cloud architectures (Azure/AWS), • Data, integration, and automation frameworks, • Modern engineering practices (CI/CD, DevOps, SRE), • Security & compliance frameworks Behavioural • Executive presence and gravitas, • Structured problem‑solving, • Collaborative leadership, • High resilience under bid pressure, • Ability to navigate ambiguity and derive clarity, • Bachelor’s / Master’s degree in Engineering, Computer Science, or related field, • Certifications: TOGAF, AWS/Azure Architect, ITIL, PMP/Prince2 (optional), • Experience in consulting, system integration, or managed services environments, • Experience engaging with global delivery models, • Share in our success with our Quarterly Performance‑Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits, • Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme, • Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance, • Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme, • Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies, • Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat, • Reward schemes including Version 1’s Annual Excellence Awards & ‘Call‑Out’ platform., • Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. Version 1 is an equal opportunities employer. We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully, respectfully and confidentially. #J-18808-Ljbffr

Manager/Senior Manager - Smart Plant, Aerospace & DefenceLondon, Manchester, Newcastle Bank House, GlasgowApply for this job Permanent Experienced Professionals Strategy & Transformation ID 555163-en\_GB## CAPGEMINI INVENTAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.## YOUR ROLEWe help leading aerospace and defence manufacturers transform how they design, build and deliver complex products. Combining deep sector expertise with strategy, engineering, data, AI and cloud capabilities, we turn ambitious manufacturing visions into measurable business outcomes.From defining smart factory strategies and accelerating production ramp-up, to deploying Industry 4.0 technologies and transforming end-to-end operations, we deliver change at scale. Our rare blend of strategy, transformation, engineering and cloud expertise sets us apart. Joining our team means working at the forefront of manufacturing innovation, shaping mission-critical programmes, and helping clients build the resilient, digital and intelligent factories of the future.As a Manager or Senior Manager with a specialism in Aerospace & Defence manufacturing in our Intelligent Industry practice, you will: Lead large-scale Smart Manufacturing, Industry 4.0 and Digital Operations transformation programmes across leading aerospace and defence organisations. Serve as a trusted advisor to senior client stakeholders, including Manufacturing Directors, Operations Leaders, Supply Chain Executives and Digital Transformation leaders. Define and deliver manufacturing transformation strategies focused on production ramp-up, operational excellence, supply chain resilience, quality improvement and industrial performance. Lead manufacturing assessments, maturity diagnostics and value discovery engagements, identifying opportunities to improve throughput, productivity, quality, cost and agility. Develop compelling transformation roadmaps, operating models and business cases that secure executive sponsorship and investment. Lead multidisciplinary teams across strategy, manufacturing, engineering, data, AI, cloud and technology disciplines to deliver business outcomes at scale. Shape and oversee the deployment of Industry 4.0 solutions, including MES, Industrial IoT, AI-powered manufacturing analytics, digital work instructions, connected worker and digital twin capabilities. Develop Capgemini’s offerings for Physical and Agentic AI at our manufacturing clients. Drive client value realisation by ensuring transformation programmes deliver measurable operational and financial benefits. Coach and develop consultants and senior consultants, building capability across manufacturing transformation, leadership and client engagement. Build and strengthen executive-level client relationships, identifying opportunities to expand engagements and create long-term partnerships. Lead complex stakeholder environments, aligning business, operational and technology leaders around a common transformation vision. Act as a thought leader both internally and externally, contributing to market-facing propositions, industry insights and innovation within the aerospace and defence sector.As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development – Training to support your career development and the skills demand within the company, certifications etc.## YOUR PROFILEWe’d love to meet someone with: Significant experience leading manufacturing or supply chain transformation within the Aerospace & Defence sector, gained within leading defence or aerospace organisation, or top-tier consulting firm Deep expertise in discrete manufacturing operations, including production systems, assembly operations, industrialisation, production ramp-up, quality management and supply chain performance. Proven experience leading large, complex transformation programmes from strategy and business case development through to implementation and value realisation. Strong knowledge of Smart Manufacturing and Industry 4.0 technologies including Manufacturing Execution Systems (MES), Industrial IoT, advanced analytics, AI, digital work instructions and connected worker solutions. Demonstrable track record of delivering measurable improvements in productivity, lead time, quality, operational efficiency and cost competitiveness. Strong business acumen, with experience leading compelling business cases, shaping transformation strategies and securing stakeholder buy-in for investment and change. Excellent stakeholder management and communication skills, with the ability to engage and influence senior executives, align diverse stakeholder groups and operate as a trusted advisor to operational and C-suite leaders. Strong analytical and problem-solving skills, with the ability to transform data and insights into practical recommendations and measurable business outcomes A strong people leadership capability, with experience leading multi-disciplinary teams, coaching, mentoring and developing high-performing teams. A passion for operational excellence, innovation and the future of manufacturing, with the ability to translate emerging technologies into practical business value while driving sustainable change. Proven ability to be successful in a matrixed organization, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience contributing to propositions, thought leadership and business development activities (e.g., proposals, RFPs, client pitches, and asset development).* Ability to obtain UK Security Check (SC) clearance.## WHAT YOU'LL LOVE ABOUT WORKING HERENo matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It’s really rewarding. And it’s also really varied. You’ll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time.You will work directly alongside our clients in their manufacturing facilities, keeping the focus of digitisation on the user experience and the business outcomes. You will typically work with colleagues from Capgemini’s Engineering and Cloud Services businesses, collaborating to design, build and implement digital solutions that enable our clients to improve service levels, reduce costs and improve sustainability outcomes.## WHAT YOU NEED TO KNOWAt Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.## WE ARE A DISABILITY CONFIDENT EMPLOYERCapgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:• Declare they have a disability, and • Meet the minimum essential criteria for the role.Please opt in during the application process.## CSRWe’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.## ABOUT CAPGEMINICapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. #J-18808-Ljbffr

At Sword, we help power, secure and transform the organisations that keep the UK running. Supporting customers across Critical National Infrastructure, energy, public sector and enterprise markets, we combine deep industry expertise with leading technology services spanning managed services, cyber security, cloud, data, AI and digital transformation. Join Sword and you’ll be part of a team solving complex challenges, delivering real-world impact and working alongside talented colleagues who care deeply about quality, collaboration and customer success. About the Role: As a Technical Lead within our Cloud & Cyber Services practice, you will play a key role in shaping the quality, direction and development of our technical services across strategic customer engagements, projects and managed services. This is a senior leadership role combining people development, technical assurance and customer engagement. You will lead and develop our Technical Service Architects, provide guidance and support to senior technical colleagues, and ensure consistently high standards across solution design and delivery. Working closely with Practice Leadership, Operations and our Project and Service Delivery teams, you will oversee technical roadmaps, design governance and continuous service improvement, while helping develop and evolve the services and capabilities we take to our customers. You will also act as a trusted senior advisor to our customers, supporting strategic technology discussions, complex decisions and escalations, and helping ensure the solutions and services we deliver are secure, resilient, supportable and aligned with their long-term goals. As a Technical Lead, you will: Lead, coach and develop Technical Service Architects, setting clear expectations around technical roadmap ownership, continuous service improvement, assurance and escalation. Support the technical and career development of Principal Consultants and Architects in partnership with the wider Cloud & Cyber leadership team. Own and maintain technical standards, reference architectures, design governance and quality assurance across strategic projects and managed services. Provide technical assurance across customer solutions, ensuring services are secure, compliant, resilient and supportable. Oversee customer technical roadmaps, service improvement plans and technical debt reduction across strategic accounts. Identify common challenges and opportunities across customers and translate these into repeatable technical improvements, standards and approaches. Develop strategic service offerings from concept through to solutions that can be effectively sold, delivered and supported. Define the technical scope, standards, support models, documentation and delivery requirements for new and evolving service offerings. Act as a senior technical advisor to strategic customers, building trusted relationships with IT and technology leadership teams. Support customer governance forums, technical roadmap discussions and major or complex technical escalations. Provide technical leadership and input across bids, proposals, service design and strategic customer opportunities. Work collaboratively with Project and Service Delivery Managers to maintain technical quality throughout the delivery and operational lifecycle. Define technical role and capability requirements and support the recruitment, selection and onboarding of technical colleagues. Maintain a forward view of skills, capacity and capability requirements across the Cloud & Cyber practice. Work closely with technology vendors and strategic partners to strengthen Sword’s technical capability and customer propositions. Drive continuous improvement across technical delivery, governance, documentation and service quality. Champion high technical standards while creating an environment that supports collaboration, accountability and professional development. Keep up to date with developments across cloud, cyber security, digital workplace and managed services, ensuring Sword’s technical approaches continue to reflect industry best practice. Proven technical leadership experience within an IT consultancy, MSP or customer-facing technology environment. Demonstrable experience leading, coaching and developing senior technical professionals. Significant experience within technical consulting, architecture or engineering, including several years in a leadership capacity. Broad technical knowledge across cloud, infrastructure, Microsoft 365, identity, digital workplace, cyber security, resilience and managed services. Strong working knowledge of Microsoft Azure, Microsoft 365 and Microsoft Entra ID/Active Directory. Strong understanding of security and compliance principles, technologies and frameworks, including Zero Trust, Microsoft Defender/Sentinel, NCSC, NIST and ISO 27001. Experience engaging with senior customer stakeholders and acting as a trusted technical advisor. Strong understanding of ITIL-aligned service management and managed service environments. Excellent leadership, stakeholder management and communication skills, with the ability to communicate effectively at both technical and senior business levels. ITIL v4 Foundation and relevant senior Microsoft certifications such as SC-100, MS-102 or AZ-305. Desirable Requirements: • Experience working within regulated industries such as energy, public sector or financial services., • Experience building or scaling technical teams, capabilities or service offerings., • Knowledge of automation and Infrastructure as Code technologies such as PowerShell, Bicep or Terraform., • Additional relevant Microsoft, TOGAF, CISSP or ITIL certifications. At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here’s what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible Working: Flexible work arrangements to support your work-life balance. We are keen to discuss individual preferences and explore arrangements that work for both you and the business. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family-friendly benefits, pension scheme, access to private health, wellbeing and insurance schemes. Equal Opportunities At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment. If you don’t meet every requirement but believe you have relevant transferable skills and experience, we encourage you to apply. We value diversity in #LI-PD1 #J-18808-Ljbffr

Take the Lead on Multi-Million Pound Sustainable Engineering Projects! At Envirogen Group, we deliver advanced water solutions as a premier Lifecycle Performance Company. We are seeking a high-calibre Senior Engineer to join our core engineering team in the UK though for highly accomplished professionals, flexible hybrid or remote working arrangements will be fully considered. This critical role offers an exceptional opportunity to spearhead the end-to-end lifecycle of multi-million-pound industrial water and wastewater treatment systems, transitioning seamlessly from high-level conceptual design to impactful field deployment. We value entrepreneurial execution, offering a uniquely flat structure where exceptional performance translates directly into accelerated professional development. For an ambitious engineer, this represents an unparalleled launchpad to deploy your expertise, drive visible industrial outcomes, and grow exponentially alongside our expanding UK footprint.. The Role: Drive Capital Project Success As a Senior Engineer you will hold complete technical ownership over the execution and delivery of high-impact, capital engineering infrastructure ranging from c£1M to £20M. Partnering seamlessly with our Project Management team, you will translate complex challenges into operational, high-performance systems. Key Responsibilities: • Lead Advanced System Design: Spearhead the end-to-end design lifecycle of multi-million-pound treatment systems, serving as the technical anchor for major engineering deliverables from initial concept to final execution., • Mentor & Develop Talent: Coach, mentor, and elevate the capabilities of the core engineering team, fostering a culture of technical excellence, accountability, and continuous professional growth., • Engineering Governance & Review: Serve as the definitive authority for reviewing and approving critical project documentation, including complex P&IDs, fabrication drawings, electrical schematics, and comprehensive Bills of Materials (BOM)., • High-Performance Equipment Selection: Execute advanced hydraulic calculations, precise pump design and selection, and comprehensive valve and instrumentation specifications to guarantee system performance and full contractual compliance, while supporting the sales team with precise cost, labour, and subcontractor estimates for commercial proposals., • Strategic Sourcing & Vendor Governance: Author rigorous technical data sheets, initiate RFQs, collaborate closely with key vendors, and execute data-driven procurement determinations to maintain aggressive project velocity., • Cross-Functional & Commercial Leadership: Drive critical customer- and vendor-facing technical reviews, while partnering seamlessly with the sales team to deliver precise cost, labour, and subcontractor estimates for winning commercial proposals. Why Youll Thrive at Envirogen • Exceptional Total Rewards: We offer a highly competitive base salary complemented by a comprehensive health, wellness, and retirement benefits package, alongside an impactful, performance-driven Project Incentive Plan that directly rewards your engineering successes., • An Elite, Flat Culture: Work alongside leading industry experts in a collaborative, un-siloed environment that actively rejects bureaucratic layers. Here, your technical voice is empowered, and your individual contributions directly shape project outcomes., • Global Project Horizons: Expand your engineering mastery and leadership footprint by delivering on exciting, technologically diverse industrial water and wastewater systems across the UK and key international markets Requirements Professional Qualifications • Academic Foundation: A Bachelor of Science or Bachelor of Engineering degree, with a strong preference for a discipline in Mechanical, Chemical, or Civil Engineering., • Proven Track Record: A demonstrated history of engineering success and technical achievement within the industrial water, wastewater, or fluid process industries., • Professional Attributes: A highly organized, self-directed professional who thrives in a collaborative, flat organization; possesses top-tier problem-solving acumen, exceptional communication skills, and the polished presence required for high-stakes, customer-facing technical engagements Ready to Build the Future of Water? Benefits • Supportive and collaborative culture, • Opportunity for development and career progression, • Private healthcare, • Purchase extra annual leave #J-18808-Ljbffr

Bristol Regional Centre - 3 Glass Wharf Newcastle Upon Tyne - Benton Park View Worthing - Teville Gate House Stratford Regional Centre - Westfield Avenue Telford - Plaza 1 and 2 East Kilbride - Queensway House Edinburgh Regional Centre - Queen Elizabeth House Glasgow Regional Centre - Atlantic Square Liverpool Regional Centre - Water Street Salford - Trinity Bridge House The Chief Engineering and Platform Office (CEPO) are leading HMRC’s technology transformation — simplifying systems, modernising IT delivery, and creating a future‑ready digital landscape. Our mission is to reduce complexity by consolidating applications and adopting scalable, service‑based solutions from trusted commercial partners. CEPO ensures HMRC’s business groups, products, and services are supported by robust, secure, and innovative infrastructure. We set the direction, lead governance, and guarantee that every live service meets the highest standards — enabling efficient, reliable, and user‑focused digital experiences for millions of customers. Successful candidates will join one of three specialist teams within CEPO: • Enterprise Cloud Services (ECS) – ECS delivers secure, scalable cloud platforms that underpin HMRC’s digital services. With a broad customer base and diverse requirements, ECS provides foundational infrastructure that enables other teams, including EIS, to build and innovate., • Enterprise Integration Services (EIS) – EIS ensures seamless connectivity and data flow across HMRC’s systems. Acting as a consumer of ECS, EIS plays a critical role in driving integration standards and enabling interoperability across platforms., • Contact Engagement Platform (CEP) – Build and run the core platforms that underpin HMRC’s customer‑facing digital services. Further, CEP sets engineering standards and drives platform excellence across HMRC, ensuring consistency, resilience, and innovation in every solution we deliver. As a Lead Infrastructure Engineer, you will manage infrastructure services and lead teams to design, build, and support complex infrastructure solutions. You will oversee programmes and projects, ensuring alignment with organisational strategy and operational integrity. This role requires expert‑level technical knowledge, leadership skills, and the ability to anticipate future technological trends. We seek a strategic leader with deep technical expertise and hands‑on experience managing large‑scale cloud infrastructure projects. You will lead by example in delivering code in critical projects to a high standard. You will also bring excellent communication skills and an ability to influence at senior levels, alongside a strong understanding of modern development standards and security practices. You will provide technical leadership, manage third‑party suppliers, and ensure systems integration standards are applied effectively. Other responsibilities include defining strategic roadmaps, managing resources, driving continuous improvement, and embedding security controls into all solutions. You will lead others in applying modern development standards and troubleshoot complex technical issues across multiple technology domains. • Lead the design, implementation, and administration of complex Cloud infrastructure solutions and services., • Establish standards and procedures for systems integration across the service lifecycle., • Define and maintain strategic technology roadmaps for infrastructure services., • Interact with, read, and write code to support automation and baseline repair activities., • Design solutions with embedded security controls to mitigate security threats., • Manage planning and coordination of system and acceptance tests, including functional and non‑functional specifications., • Troubleshoot and resolve complex technical issues using lateral thinking across computing, storage, networking, and software., • Lead teams in applying modern development standards and best practices. Mentor and guide infrastructure teams to deliver high‑quality outcomes and continuous improvement. • Expert knowledge of IT infrastructure and ability to lead teams in secure by design implementations., • Ability to identify and apply modern development standards and lead others in applying them., • Experience establishing standards and procedures for systems integration., • Proven leadership and mentoring skills with a focus on continuous improvement., • An ability to read and write code and perform basic remediation activities., • Experience managing system and acceptance test planning and providing authoritative advice. #J-18808-Ljbffr

Location: Newcastle Hybrid Working: Minimum 3 days per week within our Newcastle, Cobalt business park office. Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Note - this is due to client requirements. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO Our Advanced Technology Centre is a thriving technology and innovation hub from where we deliver high quality services to several private and public sector clients. You’ll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. Review and apply the technical architecture requirements for solutions Input into final decisions regarding hardware, network products, system software and security. Work within a hybrid customer facing/internal role. Work hands-on with the appropriate technology stacks applicable to your projects The following skills and experience for this role: The ability to define and differentiate between non-functional and functional requirements Familiar at depth with key design patterns and principles Identify requirements and translate into actionable design documentation Able to communicate appropriately with both technical and non-technical stakeholder audiences Experience with working in a DevOps oriented environment Experience of the Software Development within an enterprise environment Experience of testing both functional and non-functional aspects of systems Experience of leading a small team or providing technical leadership as an SME to a wider group Experience of presenting solutions to various governance review boards incl. C-suite level. Continually identify new technologies and approaches to form opinions on applicability to projects Experienced in conducting solution reviews measured against key design and delivery metrics Experienced in mentoring and developing junior staff in terms of their skills related to Architecture At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required for this role, as there may be occasions where time onsite with clients and partners is needed to deliver the first-class services we’re known for. Hybrid working applies, with a minimum of three days onsite per week at our Newcastle Cobalt office. #LI-EU #J-18808-Ljbffr

Technical Architect (Associate Manager) Location: Newcastle Hybrid Working: Minimum 3 days per week within our Newcastle, Cobalt business park office. Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Note - this is due to client requirements. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next‑generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO Our Advanced Technology Centre is a thriving technology and innovation hub from where we deliver high quality services to several private and public sector clients. You’ll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you’ll be working with cutting‑edge technologies and will have the opportunity to develop a wide range of new skills on the job. • Review and apply the technical architecture requirements for solutions, • Input into final decisions regarding hardware, network products, system software and security, • Work within a hybrid customer facing/internal role, • Work hands‑on with the appropriate technology stacks applicable to your projects The following skills and experience for this role: • The ability to define and differentiate between non‑functional and functional requirements, • Familiar at depth with key design patterns and principles, • Identify requirements and translate into actionable design documentation, • Able to communicate appropriately with both technical and non‑technical stakeholder audiences, • Experience with working in a DevOps oriented environment, • Experience of the Software Development within an enterprise environment, • Experience of testing both functional and non‑functional aspects of systems, • Experience of leading a small team or providing technical leadership as an SME to a wider group, • Experience of presenting solutions to various governance review boards including C-suite level, • Continually identify new technologies and approaches to form opinions on applicability to projects, • Experienced in conducting solution reviews measured against key design and delivery metrics, • Experienced in mentoring and developing junior staff in terms of their skills related to Architecture At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required for this role, as there may be occasions where time onsite with clients and partners is needed to deliver the first‑class services we’re known for. Hybrid working applies, with a minimum of three days onsite per week at our Newcastle Cobalt office. Newcastle All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well‑being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™. #J-18808-Ljbffr

Do you want to make a real impact by ensuring quality in services? Are you ready to grow your skills in a supportive, knowledge-sharing community where you can achieve your potential? We’re a growing tech consultancy that creates user-centred solutions with purpose for our clients in government, healthcare and purpose-driven businesses. As a Quality Assurance consultant, you’ll ensure that quality assurance is considered from the start through testing, questioning and improving. You’ll apply your adaptability and communication skills across a variety of projects, working with a vibrant QA community that champions learning and knowledge sharing. You’ll work on public and private sector projects. You’ll likely be working as a lead software quality engineer on internal and client-facing projects, contributing to the leadership of teams. Leading by example and promoting the Opencast approach, you’ll support colleagues to develop knowledge and work through challenges in all testing types. You’ll decide the best thing for your team to be working on. You'll collaborate with team members, clients and users to ensure that high quality is maintained and best practices are followed throughout the project. You'll adapt to different tools and technologies, advising on the best ones to use. You’ll ensure that work is carried out in accordance with Opencast's quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards, and procedures while working on client. Contractors at Opencast follow the same principles as permanent consultants. The roles are varied, technical, and never confined to any one provider or solution. Due to the nature of this role, applicants must either currently hold active Security Check (SC) Clearance or be eligible to obtain it. Eligibility typically requires UK citizenship and continuous residence in the UK for the past five years, with no single absence exceeding 28 consecutive days. As a result, we are unable to progress applications from candidates who do not meet these requirements. To succeed in this role, you must have experience working as a lead software tester on multiple complex projects and have a good understanding of what it means to be a senior consultant. In your CV and at interview, you’ll need to show experience of: Your working area and how you apply this to your role Functional and non-functional automation testing Using tools like Playwright, Typescript and Gatling Carrying out accessibility testing against WCAG 2.2 standards using tools like JAWS and/or Dragon Creating test documentation Resolving complex issues and presenting to stakeholders Creating tasks from high-level requirements Defect triage Active SC clearance due to the nature of client work Basic principles of programming paradigms, such as object-orientated programming and procedural programming The concepts and benefits of OAT testing As well as QA skills, there are essential core skills you’ll need to be a great consultant. In the interview, we will assess how you have: Strong attention to detail and high-quality outcomes A methodical approach to resolving complex problems Respectfully challenged decisions or solutions communicated with technical and non-technical people Been proactive and taken the initiative in seeking solutions to mitigate risk Raised risks and issues through the correct tools Built relationships and resolved conflicts Led project meetings and contributed to workshops and events Some areas of experience are not essential but relevant to the role: UK government service standards Agile methodology Up to £500 per day (working inside IR35) This role requires regular on-site attendance across our HQ, hub offices, client sites and home. Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role. We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interviews will be conducted via Microsoft Teams. We’re happy to make adjustments to support your needs. #J-18808-Ljbffr

• Partner with clients to design and implement secure, seamless Customer Identity & Access Management (CIAM) solutions, • Translate business and customer experience needs into scalable technical designs supporting millions of users, • Collaborate with cross-functional teams - including engineers, architects, and business stakeholders - to deliver impactful digital identity solutions, • Advise clients on CIAM best practices, regulatory requirements, and emerging identity trends, • Drive innovation by exploring modern authentication approaches (e.g. biometrics, passwordless, AI-driven fraud detection) to enhance user trust and security, • Contribute to complex digital identity and IAM programmes, working across global teams and diverse industry sectors, • Support internal initiatives, shaping CIAM offerings, innovation, and go-to-market strategies across the practice Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. • Strong understanding of Identity & Access Management (IAM) concepts, including authentication, authorisation, federation, and decentralised identity, • Hands-on experience with CIAM platforms (e.g. Okta, ForgeRock, Ping Identity, Transmit, Azure AD B2C or similar), • Proven experience delivering technology solutions in consulting or client-facing environments, • Ability to translate complex technical concepts into clear, business-friendly language, • Understanding of data privacy regulations (e.g. GDPR, UK Data Protection Act) and their impact on customer identity solutions, • Strong analytical and problem-solving skills, with the ability to assess challenges and propose effective solutions, • Well-organised with the ability to manage and support delivery across multiple or complex workstreams, • Experience with modern identity and security approaches (e.g. Zero Trust, adaptive authentication, API security), • Familiarity with frameworks and standards (e.g. ISO 27001, NIST, COBIT), • Experience integrating CIAM platforms into wider enterprise environments, • Exposure to cloud platforms, APIs, or directory services (e.g. Active Directory), • Strong stakeholder management skills and ability to build trusted client relationships At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 - 30 days vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. #J-18808-Ljbffr

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We’re an award-winning employer reflecting how our employees are at the very heart of what we do: • UK & Ireland's premier AWS, Microsoft & Oracle partner, • 4000+ strong, €450/£400m revenue business, • 10+ years as a Great Place to Work in Ireland & UK, • Best Workplace for Women in the UK & Ireland by GPTW, • Best Workplace for Wellbeing in the UK by GPTW We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you! AI is the biggest shift in how organisations build and work in a generation. The organisations who win will be the ones who can move beyond a working demo and get genuinely production‑grade, multi‑agent AI systems live, reliable and maintained at scale. That is the hardest part of the journey, and it's where this role sits. As an Applied AI Architect working in Version 1's Forward Deployed capability, you bring deep, hands‑on expertise in designing, building, deploying and maintaining agentic systems in production, and you bring it to customers as a trusted adviser, not from behind a desk. You've done this for real — not just prototyped an agent, but taken a multi‑agent architecture through the full lifecycle: design, orchestration, evaluation, deployment, and the unglamorous work of keeping it reliable once real users depend on it. You sit alongside customer architects and senior engineers, on their most technically demanding challenges, combining deep technical credibility with genuine consulting skill to shape decisions rather than simply hand over a design. This is a deeply technical role that lives in the room with the customer. You'll set the technical standard for Version 1's most complex agentic engagements, and you'll do it through influence and trust as much as through the strength of your own architecture. • Advise the customer's own AI architects. Act as the trusted technical adviser to the customer's AI architect and senior engineers, shaping their design and build decisions on agentic systems rather than owning delivery yourself., • Consult across the engagement. Run discovery, workshops and architecture reviews with customer stakeholders, translating technical trade‑offs into language that lands with both engineers and the business sponsors funding the work., • Architect multi‑agent systems, hands‑on. Work directly with customer engineering teams to co‑design multi‑agent architectures — orchestration, tool use, memory, routing and guardrails — for real production workloads., • Build reference implementations and accelerators. Create working prototypes, reference architectures, evaluation suites and accelerator code that customer teams take on and run themselves — proof that survives contact with production, not slideware., • Solve the hard production problems. Bring deep experience of what breaks agentic systems at scale — hallucination under load, tool‑call failures, runaway agent loops, latency and cost — and help customer teams design around it., • Set the technical bar for the engagement. Own the technical architecture and standards for Version 1's most complex agentic engagements, reviewing and pressure‑testing customer designs as a peer to their best architects., • Own evaluation and observability. Establish how a customer will know their agentic system is actually working — eval suites, tracing, guardrails and monitoring — before it goes anywhere near production., • Mentor on deep technical practice. Coach Applied AI Consultants and Associates on advanced AI engineering, sharing hands‑on expertise that goes well beyond the basics., • Build Version 1's technical IP. Contribute reusable architectures, patterns and accelerators to Version 1's shared toolkit, keeping it current with the frontier of agentic AI engineering., • Stay genuinely current. Track the latest agent frameworks, orchestration patterns and models closely enough to have a real, tested opinion on what's worth using and what isn't., • Proven agentic systems experience. You've personally designed, built, deployed and maintained multi‑agent systems in production — not a hackathon demo, a system real users depended on., • A genuine consultant, not just an engineer. You build trust quickly with customer stakeholders, read a room, and flex your style between hands‑on engineers and the people funding the work — this role lives in front of the customer, not behind a laptop., • Deep architectural credibility. You can design and defend a multi‑agent architecture — orchestration patterns, tool permissions, routing logic, guardrails — under scrutiny from a customer's best engineers., • Genuinely current technical depth. Your expertise in LLMs, agent frameworks and evaluation is real and current, built through hands‑on production work, not reading about it., • Comfortable in the hardest part of the job. You know that the interesting problems in agentic AI start after the demo works, and you're energised by solving them., • A builder who can advise, not just build. You'd rather be pairing on an architecture or debugging an agent trace than sitting in a status meeting, but you're just as effective guiding someone else's team to the right answer as reaching it yourself., • 10–15+ years in software engineering, including 5+ years designing and architecting systems., • A minimum of 2 years' hands‑on experience architecting and running AI/agentic systems in production., • A genuine track record of client‑facing or consulting work, advising engineering teams or technical stakeholders rather than only delivering internally., • Direct experience designing multi‑agent architectures: orchestration, tool use, memory, routing, guardrails and agent‑to‑agent communication., • Production experience with agent frameworks such as LangGraph, Microsoft Foundry, AWS Bedrock, CrewAI, AutoGen, or comparable orchestration tooling, plus MCP or similar protocols., • Strong grounding in evaluation, observability and reliability for AI systems: eval suites, tracing, guardrails, monitoring and incident response for agentic workloads., • Hands‑on experience with the Claude API, Claude Code, MCP, GitHub's AI tooling, or equivalent leading AI platforms and tooling, in production., • A degree in a related field, or equivalent practical experience., • A role built around the craft, in front of the customer. This track exists for people who want to stay deeply technical at the most senior level, advising and shaping rather than managing, without disappearing from client conversations., • The hardest, most interesting problems. You'll work on the agentic systems our most demanding customers are betting their operations on, at a stage of maturity most engineers never get to touch., • Real technical authority. You'll set the standard the rest of the team builds towards, earned through trust with customers as much as through the strength of your architecture., • Share in our success with our Quarterly Performance‑Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits, • Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme, • Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance, • Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme, • Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies, • Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat, • Reward schemes including Version 1’s Annual Excellence Awards & ‘Call‑Out’ platform., • Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. Version 1 is an equal opportunities employer. We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. Our employee‑designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth. #J-18808-Ljbffr

Technical Architect Location: Newcastle Hybrid Working: Minimum 3 days per week within our Newcastle, Cobalt business park office. Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Note - this is due to client requirements. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: Our Advanced Technology Centre is a thriving technology and innovation hub from where we deliver high quality services to several private and public sector clients. You’ll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you’ll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. Review and apply the technical architecture requirements for solutions Input into final decisions regarding hardware, network products, system software and security. Work within a hybrid customer facing/internal role. Work hands-on with the appropriate technology stacks applicable to your projects The following skills and experience for this role: Mandatory Skills: The ability to define and differentiate between non-functional and functional requirements Familiar at depth with key design patterns and principles Identify requirements and translate into actionable design documentation Able to communicate appropriately with both technical and non-technical stakeholder audiences At least one of the following: Experience with working in a DevOps oriented environment Experience of the Software Development within an enterprise environment Experience of testing both functional and non-functional aspects of systems Experience of leading a small team or providing technical leadership as an SME to a wider group Experience of presenting solutions to various governance review boards incl. C-suite level. Continually identify new technologies and approaches to form opinions on applicability to projects Experienced in conducting solution reviews measured against key design and delivery metrics Experienced in mentoring and developing junior staff in terms of their skills related to Architecture • At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required for this role, as there may be occasions where time onsite with clients and partners is needed to deliver the first-class services we’re known for. Hybrid working applies, with a minimum of three days onsite per week at our Newcastle Cobalt office. #LI-EU Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. #J-18808-Ljbffr

Location: Initial assignment in the Manchester area, followed by client engagements across the UK Salary: £62,000-£80,000 Additional package: £4,800 car allowance, performance bonus and comprehensive benefits Working pattern: Client site Monday to Thursday; remote working on Friday Match Performance is supporting an established and growing management consultancy in the appointment of a Delivery Manager. This is a hands-on consulting role for someone who can lead small delivery teams, work directly with clients and turn analysis into measurable operational improvement. The initial requirement is for a client engagement in and around Manchester, so candidates should ideally be based in the North West, Yorkshire or within practical travelling distance. Future projects may be based elsewhere in the UK. You will typically lead a team of two to three consultants while working closely with stakeholders ranging from senior executives to frontline managers. You will help clients understand the causes of underperformance, implement practical solutions and embed the management behaviours needed to sustain the improvement. This is not a remote advisory position. You will be visible within the client organisation, actively involved in delivery and accountable for achieving results. We are interested in experienced management consultants and transformation professionals who combine analytical capability with a practical delivery style. You should be comfortable entering an unfamiliar organisation, quickly understanding how it operates and working alongside its people to deliver improvement. • A successful record of leading transformation, operational improvement or organisational-efficiency projects, • Management consulting or equivalent client-facing delivery experience, • Experience leading small project, consulting or transformation teams, • Evidence of delivering measurable improvements rather than only producing recommendations, • Strong analytical and structured problem-solving skills, • Experience implementing new processes, management disciplines or ways of working, • The ability to coach, challenge and influence managers constructively, • Excellent stakeholder and client-relationship skills, • Confidence communicating with senior executives, managers and frontline teams, • The ability to adapt your communication style to different audiences, • A willingness to work onsite with clients from Monday to Thursday, • Flexibility to travel throughout the UK and occasionally internationally, • A full UK driving licence and access to a vehicle We would be interested in candidates with experience in areas such as: • Operational performance improvement, • Organisational efficiency, • Management consulting, • Procurement or supply-chain transformation, • Process optimisation, • Lean or continuous improvement, • Productivity and capacity improvement, • Behavioural change, • Target operating model implementation, • Management operating systems, • Cost or margin improvement, • Customer-service transformation, • Programme or project delivery, • Performance reporting and governance #J-18808-Ljbffr

Reporting to the Cybersecurity Assurance Manager, you'll support cybersecurity assurance activities across information security, project delivery, supplier assurance and customer-facing cybersecurity requirements. We're growing our cybersecurity capability and looking for a Cybersecurity Professiona

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. As a Product Consultant in Kainos you will be responsible for your teams backlog maturity, taking ownership of features from inception through to delivery. You will drive MVP thinking and communicating the value of it with those in your team, the wider project team and relevant stakeholders. You will be a leader in your team, comfortable running agile ceremonies, encouraging engagement and discussion. You will plan and run workshops, engaging with a variety of stakeholders to facilitate consensus in areas of uncertainty. You will actively participate within the Product capability, supporting the delivery of initiatives. You will also manage, coach and develop a small number of staff, with a focus on managing employee performance. • Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role in a consulting environment is a must-have)., • Defence sector experience., • Active DV clearance., • Experience of the software development lifecycle, involved from analysis through to acceptance, launch and live operations, • Excellent facilitator of workshops, able to lead stakeholder groups to achieve focused outcomes, • Accomplished at modelling As-is and To-be business processes, able to present these to stakeholders and the team to ensure understanding and to achieve buy-in, • Experience in stakeholder management, comfortable challenging decisions when appropriate and tailoring collaboration and communication styles where necessary, • Responsible for the breakdown of an area of work from inception through to delivery, managing the team's backlog ensuring quality and maturity, • Responsible for the elicitation of functional, technical and non-functional requirements, translating these into user stories so they are easily understood across the whole team., • Ability to use prioritisation techniques to refine the backlog and manage dependencies, • Proven ability to manage scope to meet the required MVP, ensuring value is delivered, • Ability to work within commercial constraints for example cost restrictions and project deadlines, • Excellent user story writing skills, ensuring quality and consistency of stories across the project, • Proven ability to build trusted relationships both inside and outside of the delivery team, comfortable collaborating on the breakdown of an area into deliverable pieces of work, • Experience working in a client/supplier relationship, sensitive to their needs, • Experience contributing to sales activities (e.g. working on bids, writing sales proposals etc.), • Experienced in Agile methodologies and able to mentor those in your team as well as coaching our clients, • We are passionate about developing people – a demonstrated ability in managing, coaching and developing junior members of your team and wider community, • Experience of explaining technical jargon to non-technical/commercial teams., • Ability to participate in technical discussions with a broad understanding of technical terms, • Experience working closely with clients on site day-to-day, • Active participation in communities of interest, for example online groups, meetups and speaking at conferences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. #J-18808-Ljbffr

Newcastle is committed to being a fair city where everyone has access to safe, secure and suitable housing. Like many cities across the country, we are facing increasing demand for homelessness services, rising housing need and growing complexity in the challenges experienced by residents seeking support. Preventing homelessness and helping people access and sustain suitable accommodation are among the Council's highest priorities. Through our Housing and Communities Directorate, we are delivering ambitious plans to strengthen homelessness prevention, improve housing options services and provide better outcomes for individuals and families facing housing insecurity. This is an exciting opportunity to join a service that is making a real difference to the lives of some of Newcastle's most vulnerable residents. We are looking for an experienced and compassionate leader who shares our commitment to early intervention, partnership working and delivering excellent customer-focused services. Reporting to the Assistant Director of Housing and Communities, you will play a key role in shaping and delivering our Homelessness and Housing Options Service. This includes our homeless prevention team, financial inclusion and debt recovery and social housing allocations and banding. Working alongside a wide range of partners across housing, health, social care and the voluntary sector, you will lead a service to ensure that residents receive the right support at the right time, preventing homelessness wherever possible and enabling people to achieve sustainable housing outcomes. As part of the Housing Services Senior Management Team, you will contribute to the strategic direction of services that support our ambition to be a proud, fair and inclusive city. This is a career-defining opportunity for a motivated leader who is passionate about improving lives, leading high-performing teams and driving service excellence for the residents of Newcastle. Service Manager – Homelessness & Housing Options We are seeking an exceptional leader to provide strategic and operational leadership for the Council's Homelessness & Housing Options Service. The successful applicant will lead the delivery of statutory homelessness and housing options services, including financial and debt advice, ensuring compliance with legislative requirements while driving innovation and continuous improvement. You will oversee a high-performing service that supports individuals and families facing housing difficulties, ensuring residents receive timely, effective and compassionate support. You will have responsibility for service performance, budget management, workforce planning and the effective deployment of resources, ensuring value for money whilst maintaining excellent outcomes for residents. Working collaboratively with internal services, housing providers, voluntary organisations and regional partners, you will help develop and deliver solutions that prevent homelessness and improve access to suitable accommodation. As a key member of the Housing Services Senior Management Team, you will lead change programmes, use data and insight to inform decision-making, and create a positive and inclusive culture where staff can thrive and perform at their best. The ideal candidate will have substantial experience of managing homelessness and housing services, an excellent understanding of relevant legislation and policy, and a proven ability to lead teams through change while maintaining a strong focus on customer outcomes. The closing date for applications is Monday 21st September. It is anticipated that shortlisted applicants will be invited to attend interviews taking place w/c 28th September. #J-18808-Ljbffr

Our client is a technology consultancy. Ready to keep quality at the heart of projects with impact? Do you want to make a real impact by ensuring quality in services? Are you ready to grow your skills in a supportive, knowledge-sharing community where you can achieve your potential? We're a growing tech consultancy that creates user-centred solutions with purpose for our clients in government, healthcare and purpose-driven businesses. As a Quality Assurance consultant, you'll ensure that quality assurance is considered from the start through testing, questioning and improving. You'll apply your adaptability and communication skills across a variety of projects, working with a vibrant QA community that champions learning and knowledge sharing. The role You'll work on public and private sector projects. You'll likely be working as a lead software quality engineer on internal and client-facing projects, contributing to the leadership of teams. Leading by example and promoting our client approach, you'll support colleagues to develop knowledge and work through challenges in all testing types. You'll decide the best thing for your team to be working on. You'll collaborate with team members, clients and users to ensure that high quality is maintained and best practices are followed throughout the project. You'll adapt to different tools and technologies, advising on the best ones to use. You'll ensure that work is carried out in accordance with our client's quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards, and procedures while working on client. Contractors at our client follow the same principles as permanent consultants. The roles are varied, technical, and never confined to any one provider or solution. Requirements Due to the nature of this role, applicants must either currently hold active Security Check (SC) Clearance or be eligible to obtain it . Eligibility typically requires UK citizenship and continuous residence in the UK for the past five years , with no single absence exceeding 28 consecutive days. As a result, we are unable to progress applications from candidates who do not meet these requirements. Technical Skills To succeed in this role, you must have experience working as a lead software tester on multiple complex projects and have a good understanding of what it means to be a senior consultant. In your CV and at interview, you'll need to show experience of: Your working area and how you apply this to your role Functional and non-functional automation testing Using tools like Playwright, Typescript and Gatling Carrying out accessibility testing against WCAG 2.2 standards using tools like JAWS and/or Dragon Creating test documentation Resolving complex issues and presenting to stakeholders Creating tasks from high-level requirements Defect triage Active SC clearance due to the nature of client work You'll need a good understanding of: Basic principles of programming paradigms, such as object-orientated programming and procedural programming The concepts and benefits of OAT testing Essential skills: As well as QA skills, there are essential core skills you'll need to be a great consultant. In the interview, we will assess how you have: Strong attention to detail and high-quality outcomes A methodical approach to resolving complex problems Respectfully challenged decisions or solutions communicated with technical and non-technical people Been proactive and taken the initiative in seeking solutions to mitigate risk Raised risks and issues through the correct tools Built relationships and resolved conflicts Led project meetings and contributed to workshops and events Other experience Some areas of experience are not essential but relevant to the role: UK government service standards Agile methodology Salary Up to £500 per day (working inside IR35) Where you'll work This role requires regular on-site attendance across our HQ, hub offices, client sites and home. Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at our client. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview Interviews will be conducted via Microsoft Teams. We're happy to make adjustments to support your needs. Want to know more? Visit our website or email TPBN1_UKTJ

Small Works Engineer (TECS, Fire & Security) £competitive + full benefits package Newcastle Are you a skilled Small Works Engineer with a background in Fire and Security? Does the thought of working for a growing, national company that will offer you a full range of employee benefits appeal to you? If you enjoy variety, autonomy, and being trusted to deliver high-quality work across TECS, fire, security, and life safety systems, you'll feel right at home with this role.. This is a role where your expertise is valued, your ideas matter, and you're supported by a team that genuinely cares about your development and wellbeing. What You'll Get in Return Flexible working hours On-call travel paid door-to-door £1,000 referral bonus for successful hires Fully expensed van, mobile phone, and laptop Private health insurance & life insurance 25 days holiday + bank holidays (with the option to buy more) Paid training, courses, and professional development Clear progression opportunities within a rapidly expanding group A genuinely supportive culture What You'll Be Doing Delivering small works projects - from minor installs and upgrades to remedial works. Ensuring all work meets British Standards, industry regulations, and company procedures. Maintaining excellent health & safety practices across all tasks. Additional Responsibilities Commissioning systems, handing them over, and providing customer training. Carrying out acceptance testing and quality assurance checks. Offering professional, customer-facing support when required. What will be needed from you: Proven experience in fire and security engineering, especially small works. Strong technical knowledge across TECS, fire alarms, intruder alarms, CCTV, and access control (multi-manufacturer). Solid understanding of BS5839, BS5266, EN50131, and related standards. Great organisational skills and the ability to manage multiple projects confidently. Strong communication and client-facing skills. IT literacy, including Microsoft Office and project management tools. Ability to produce accurate quotes and technical documentation. This is an exciting new permanent role with a competitive salary and great benefits. The company in question is growing significantly and you will be able to take further advantage of excellent ongoing training, career development and support. For immediate consideration, please forward your CV to Alex at Vibe Recruit today. Vibe Recruit is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

DVLA Enforcement Officer Location: Gateshead Enjoy working outdoors? Confident dealing with the public? Want a role where you can make a real impact? We're looking for motivated, professional individuals to help enforce vehicle regulations, support the community, and keep roads safe and compliant. You'll be one of the key frontline faces representing our service in your local area. What you'll do: Liaise with members of the public regarding clamping and fines Advise on payment methods and enforcement procedures Work alongside agencies such as Police, DVLA, and VOSA Respond to public enquiries and provide relevant information Ensure enforcement equipment and vehicles are safe and operational Complete daily activity reports What we're looking for: Full UK MANUAL driving licence Excellent communication and customer service skills Self-motivated with the ability to work independently Professional, reliable, and confident in public-facing situations Flexible and able to work shifts Previous experience in a similar role (desirable, not essential) What's in it for you: Competitive rates of pay Flexible shift patterns for better work–life balance Full training and development opportunities Retail, travel, and wellbeing discounts Enhanced maternity & paternity benefits (subject to eligibility) Pension scheme Full uniform provided Holiday entitlement including bank holidays Optional overtime available Reward and recognition schemes Sound like you? Apply online today and a member of our recruitment team will be in touch. About Us NSL, part of Marston Holdings Ltd., delivers essential services that support local communities across the UK. Our teams provide parking and enforcement solutions that help keep streets safe, compliant, and accessible. We are an equal opportunity employer and welcome applications from all suitably qualified candidates. We recruit based on merit and are committed to creating an inclusive environment for all employees. INDT TPBN1_UKTJ

About the role… We are excited to be recruiting for a Sales Executive. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. This is not your ordinary car sales role. This is your chance to shine as an individual and have the free reign to be yourself, demonstrate your accomplished customer service skills, and thrive in an environment that allows you to live each working day to the full. As a Sales Executive, you will be a valued team member committed to delivering customer service that exceeds our customers' expectations. You will make each Stoneacre customer feel valued, accompanying them on their journey to find their next car, all whilst contributing towards making Stoneacre the Number One Motor Group . Do we have your interest…? Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you? Industry leading competitive salary A company car available the first week of joining us Bonus Commission Average commission paid during annual leave A range of training and development programmes Industry leading career progression opportunities Contributory workplace pension scheme Uniform provided Long service reward Customer introduced reward Employee discounts Access to discounts on retailers, restaurants, holidays and much more Wellness programme Free onsite parking An average day as a Sales Executive… Utilising your expanding knowledge of our manufacturers vehicles, features and characteristics, you will match the right customer to the right car. Maximise sales opportunities by recognising, processing and following up sales prospects with an enthusiastic ‘can do' attitude. Contribute towards business sales objectives by achieving your individual sales expectations – The sky's the limit! Build and maintain unparalleled relationships with new and existing customers to maximise future sales opportunities. Communicate with our customers with integrity and transparency, enhancing the customer experience – Professionalism is always your top priority. Raise the profile of the Stoneacre brand by delivering a consistent 5 star service. About you… You will have fantastic people skills and thrive working in a customer-facing environment You will be results driven with the desire to succeed. You may not currently work in the motor industry, but you will already have sales experience. You will have the ability to work well under pressure - It will be your people skills that will help you overcome any challenge that is thrown your way. We want you to love what you do – The rest will come naturally. “Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves." TPBN1_UKTJ

Technical Architect (Associate Manager) Location: Newcastle Hybrid Working: Minimum 3 days per week within our Newcastle, Cobalt business park office. Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Note - this is due to client requirements. As an Architect within Accenture, you will: • Review and apply the technical architecture requirements for solutions, • Input into final decisions regarding hardware, network products, system software and security., • Work within a hybrid customer facing/internal role., • Work hands‑on with the appropriate technology stacks applicable to your projects The following skills and experience for this role: Mandatory Skills: • The ability to define and differentiate between non-functional and functional requirements, • Familiar at depth with key design patterns and principles, • Identify requirements and translate into actionable design documentation, • Able to communicate appropriately with both technical and non-technical stakeholder audiences At least one of the following: • Experience with working in a DevOps oriented environment, • Experience of the Software Development within an enterprise environment, • Experience of testing both functional and non-functional aspects of systems, • Experience of leading a small team or providing technical leadership as an SME to a wider group, • Experience of presenting solutions to various governance review boards incl. C-suite level. Set yourself apart: • Continually identify new technologies and approaches to form opinions on applicability to projects, • Experienced in conducting solution reviews measured against key design and delivery metrics, • Experienced in mentoring and developing junior staff in terms of their skills related to Architecture What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required for this role, as there may be occasions where time onsite with clients and partners is needed to deliver the first‑class services we’re known for. Hybrid working applies, with a minimum of three days onsite per week at our Newcastle Cobalt office. #J-18808-Ljbffr

Salary: £68,000 - 108,000 per year • Demonstrate the ability to develop solutions quickly for legislative changes across multiple projects., • Provide high-level impact assessments for Invest to Raise Measures and Spending Review portfolio-level designs., • Bridge business strategy and technology for senior non-technical stakeholders, and engage stakeholders at all levels., • Have strong interpersonal skills and the ability to translate between business and technology., • Be a collaborative problem solver who can identify root causes and develop pragmatic IT solutions with colleagues., • Have designed customer-facing and/or internal IT solutions that deliver tangible benefits., • Build and facilitate relationships with indirect stakeholders., • Learn new technologies, architecture concepts and styles quickly, assess their strengths and weaknesses, and apply that knowledge., • Work at pace while managing architectural risks., • Be willing to travel and stay overnight when required., • A TOGAF, BCS or CITP qualification, or progress toward one, is desirable., • Applicants must meet the Civil Service nationality and eligibility requirements. We are unable to offer Skilled Worker visa sponsorship., • Lead a team of architects and set the teams direction., • Contribute to our Solution, Design and Architecture Senior Leadership team., • Challenge the status quo and deliver value through improved, coherent architecture., • Work with Enterprise Architecture colleagues to create solutions aligned with HMRCs IT strategy and business outcomes., • Work with delivery teams and partners to ensure solution designs are implemented., • Manage architecture for major programmes, including those with significant size and complexity, and keep programmes aligned with business and technical strategies., • Use an agile approach to solve problems from shaping through design to delivery, creating proof of concepts, prototypes and technical or functional spikes to explore ideas and reduce delivery risk., • Engage senior stakeholders, articulate solution architecture to the business and help drive transformational change and delivery., • Architect, • Support, • TOGAF, • Excel, • LESS, • Security We are HM Revenue and Customs (HMRC), seeking technical leaders for Lead Solution Architect roles in our Government Digital and Data Profession. The roles are available in Birmingham, Bristol, Leeds, Liverpool, Manchester, Newcastle upon Tyne, Telford, Worthing, Stratford-upon-Avon, Reading, Edinburgh and other locations in Scotland. The salary range is £71,725-£87,612 per year, with access to a capability-based allowance subject to assessment and role requirements. We offer flexible and hybrid working, generous annual leave, a Civil Service pension, family-friendly policies, personal support, coaching and development. Colleagues are generally expected to spend 60% of their working time in the office, with home working available where the role and circumstances allow. The role may require office-location changes at certain sites, and travel and overnight stays may be required. #J-18808-Ljbffr

Siemens Energy seeks a Protection and Control Specialist Engineer in Newcastle upon Tyne to lead bay-level protection engineering for substation projects, overseeing relay configuration, logic implementation, and test preparation from concept to commissioning. You will coordinate with Substation Automation and Secondary Systems Design to ensure integrated, testable protection solutions. The role requires 12+ years in P&C for substations, strong customer-facing communication, and a relevant #J-18808-Ljbffr

We are looking for an experienced Zendesk Implementation Manager to lead the implementation and rollout of Zendesk across a growing organisation. This role will take ownership of the implementation from initial discovery and requirements gathering through configuration, integration, data migration, testing, go-live and adoption. The successful candidate will have previously been involved in implementing Zendesk into a business, ideally taking responsibility for both the project delivery and hands‑on configuration of the platform. You will work closely with operational, technology and customer‑facing teams to understand existing processes, design the future Zendesk environment and ensure the platform is successfully embedded across the organisation. Key Responsibilities • Lead the end-to-end implementation and rollout of Zendesk across the business., • Run discovery workshops to understand existing processes, challenges and requirements., • Translate business requirements into an effective Zendesk configuration and operating model., • Configure Zendesk, including workflows, triggers, automations, SLAs, routing, roles, permissions, forms and reporting., • Manage integrations between Zendesk and other business systems., • Plan and coordinate the migration of data from existing platforms and processes., • Lead testing and UAT, ensuring the platform is ready for go-live., • Manage implementation timelines, risks, dependencies and stakeholder communication., • Coordinate internal teams and any third-party implementation partners., • Develop training materials and deliver training to users, administrators and team leads., • Support go-live and post-launch stabilisation., • Establish appropriate governance, administration and change control processes., • Monitor adoption and identify opportunities to improve and optimise the platform following implementation., • Previous experience implementing Zendesk within an organisation, rather than solely using Zendesk as an end user., • Strong hands‑on Zendesk administration and configuration experience., • Experience configuring workflows, triggers, automations, SLAs, routing, roles and reporting., • Proven experience delivering SaaS, CRM, service management or customer service technology implementations., • Strong project or implementation management experience, taking projects from discovery through to go-live., • Experience gathering requirements and running workshops with business stakeholders., • Understanding of system integrations, APIs, webhooks or middleware., • Experience with data migration, testing and UAT., • Strong stakeholder management skills with the ability to communicate effectively with both technical and non-technical teams., • Experience supporting training, change and user adoption. #J-18808-Ljbffr

develop seeks an experienced Zendesk Implementation Manager to lead rollout across the organisation. You’ll own the project from discovery through configuration, data migration, testing, go-live and adoption, working with ops, tech and customer-facing teams to embed Zendesk. You’ll drive hands-on Zendesk configuration, build workflows, SLAs and reports, and coordinate integrations and training to ensure successful adoption post-launch. #J-18808-Ljbffr

2026-10-01T00:00:00 Location: Newcastle upon Tyne, Tyne and Wear, GB, NE1 7 Application deadline: 2027-01-02T19:00:28.5 "We energize society" by supporting our customers to make the transition to a more sustainable world, based on innovative technologies and our ability to turn ideas into reality. With nearly 100,000 employees around the world, we shape the energy systems of today and tomorrow. Job ID: 301047 Location: United Kingdom of Great Britain and Northern Ireland, Newcastle upon Tyne, Newcastle upon Tyne, England Company: Siemens Energy Limited Organization: Grid Technologies Business Unit: Digital Grid Full-time Experience Level: Professional / Experienced Join a dedicated team where your expertise in protection engineering will shine! You will focus on delivering bay-level protection engineering for substation projects, overseeing relay application, device configuration, logic implementation, and test preparation from concept through to commissioning support. Collaborating closely with Secondary Systems Design and Substation Automation colleagues, you will ensure that protection and control solutions are integrated, testable, and ready for customer review. Your day will be filled with configuring relays, building and checking settings, and preparing test evidence to demonstrate that schemes work as intended, all while maintaining clear communication with Project Managers and customers. • Take Technical Responsibility: Own the protection and control engineering scope on allocated projects, including reviewing and approving settings, logic, and test strategies., • Provide Senior Input: Contribute to standards application, protection philosophies, customer specifications, and engineering governance within the P&C scope., • Support Design Reviews: Engage in design reviews, hazard reviews, and project safety reviews, considering CDM and testing risk where applicable., • Lead Technical Clarifications: Act as the point of contact for technical clarifications with customers and suppliers regarding protection schemes and acceptance criteria., • Assist in Bids and Planning: Support bids, technical offers, effort estimates, and engineering planning for the P&C scope., • Proven Leadership: Experience in leading and mentoring engineers, with a focus on quality and documentation discipline., • Technical Expertise: 12+ years in protection and control engineering for substations, including configuration, testing, and commissioning practices., • Strong Communication Skills: Excellent written and verbal communication skills, with confidence in customer-facing discussions during FAT and technical reviews., • Educational Background: Degree, HND, or equivalent experience in Electrical Engineering, Power Systems, or a related discipline., • Familiarity with Standards: Good understanding of protection philosophies, relay functions, and IEC 61850 applications. At Siemens Energy, we are more than just an energy technology company. With over 100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion, and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character—no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences. • Opportunities to work on and lead a variety of innovative projects, • Medical benefits, • Time off/Paid holidays and parental leave, • Continual learning through the Learn@Siemens-Energy platform, • Access to a variety of employee resource groups #J-18808-Ljbffr #s1-Gen #J-18808-Ljbffr

Join Virgin Media O2 Wholesale as a Solutions Specialist and play a key role in shaping complex connectivity solutions for some of the UK's most demanding business customers. Working within our Technical Pre-Sales team, you’ll help design and develop tailored network solutions across High Capacity Services, Dark Fibre, Optical and other configurable connectivity opportunities, ensuring customers receive commercially competitive and technically robust solutions that meet their business goals. This is a varied and highly collaborative role where you'll work closely with sales, customers, product teams, delivery functions and external partners. You'll act as a trusted technical advisor, guiding opportunities from qualification and solution design through to deployment and sign-off, while also identifying opportunities to improve processes, influence product development, and help drive innovation across the business. Who we are At Virgin Media O₂, we connect people to the moments that matter most. Virgin Media leads the UK for broadband reliability, speed and overall performance, while O₂ keeps people connected on the move with award-winning coverage. We’re also proud to be named one of the Financial Times Top 500 Best Employers for 2026, based on one of the UK’s largest employee satisfaction surveys. Join us and you’ll be part of a team that stays curious, positive and focused on making life easier for our customers and each other. We’re investing in the future of connectivity, from expanding next-generation 5G to exploring satellite-supported solutions that help reach rural communities and hard-to-connect places. You’ll work with people who back good ideas and give you plenty of room to grow. So if you’re looking for a place where you can feel supported, trusted and genuinely valued, you’ll feel right at home here. We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days a month connecting with each other in person. That doesn’t just mean time in the office – it could be team meetings, offsites, volunteering days, cross-functional projects, or away days. What matters is making those moments count – so when we come together, it benefits everyone. We believe a better tomorrow starts with the choices we make today. That means moving the dial on diversity, building equity into everything we do and putting inclusion at the heart of our business. Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want every person who joins us – and everyone thinking about joining us – to feel seen, heard and supported. When you work with us, you’ll have access to our award-winning employee network groups. These communities bring people together, champion allyship and create uplifting spaces where you can learn, share and feel part of something bigger. They play a big role in helping people feel connected from day one. • Experience with networking technologies within the IT, telecommunications or systems integration industry, • Knowledge across Data networking technologies including Layer 1, Layer 2 and Layer 3, • Experience producing technical designs and responding to customer requirements or proposals, • Strong customer-facing experience with the ability to present technical solutions, • Ability to communicate complex technical concepts to both technical and non-technical audiences, • Degree-level education in a technical discipline, • Understanding of telecoms products, services and connectivity solutions, • Experience supporting pre-sales or technical solution design activities, • Awareness of emerging technologies and their commercial applications, • Experience working with external partners, suppliers or cross-functional stakeholders We know life isn’t just about work, so our benefits are built to support you in the moments that matter. You’ll get Bupa healthcare, wellbeing support, life cover, a pension and generous holiday –plus your birthday off. And there’s more. Enjoy some extra perks on us, with optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and brilliant discounts on broadband, TV and mobile. You’ll even get access to the Virgin Family platform and the O₂ Priority app, with exclusive rewards, experiences and chances to attend events at The O₂ and beyond. #J-18808-Ljbffr

Technical Architect (Associate Manager) Location: Newcastle Hybrid Working: Minimum 3 days per week within our Newcastle, Cobalt business park office. Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Note - this is due to client requirements. As an Architect within Accenture, you will: • Review and apply the technical architecture requirements for solutions, • Input into final decisions regarding hardware, network products, system software and security., • Work within a hybrid customer facing/internal role., • Work hands‑on with the appropriate technology stacks applicable to your projects The following skills and experience for this role: Mandatory Skills: • The ability to define and differentiate between non-functional and functional requirements, • Familiar at depth with key design patterns and principles, • Identify requirements and translate into actionable design documentation, • Able to communicate appropriately with both technical and non-technical stakeholder audiences At least one of the following: • Experience with working in a DevOps oriented environment, • Experience of the Software Development within an enterprise environment, • Experience of testing both functional and non-functional aspects of systems, • Experience of leading a small team or providing technical leadership as an SME to a wider group, • Experience of presenting solutions to various governance review boards incl. C-suite level. Set yourself apart: • Continually identify new technologies and approaches to form opinions on applicability to projects, • Experienced in conducting solution reviews measured against key design and delivery metrics, • Experienced in mentoring and developing junior staff in terms of their skills related to Architecture What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required for this role, as there may be occasions where time onsite with clients and partners is needed to deliver the first‑class services we’re known for. Hybrid working applies, with a minimum of three days onsite per week at our Newcastle Cobalt office. #J-18808-Ljbffr

Project ManagerApplylocations: GB.Newcastle upon Tyne.Albany Court: GB.Stockton-on-Tees.Northshore 1time type: Full timeposted on: Posted Todayjob requisition id: R-156242### Job Description## OverviewThe AtkinsRéalis Infrastructure Project Delivery Practice (PDP) is the centre of excellence for the delivery of infrastructure projects and combines the best in project management and design management to provide a full suite of services to clients in the public and private sectors. The team is responsible for delivery of design services across our markets of Water Infrastructure, Defence Infrastructure, Nuclear, Aviation, Energy, Rail (stations), and Urban Developments. We have an exciting vacancy within the Infrastructure PDP and are seeking an enthusiastic and confident Project Manager to join our North, Scotland, and Northern Ireland (NS&NI) practice, based in the Newcastle or Stockton-on-Tees office. This role offers an excellent opportunity for a talented individual who want to take the next step in their career and take responsibility for projects from inception through to completion. You will be an established Project Manager within the infrastructure sector; this role offers the chance to develop your career and expand your experiences across a wide range of challenging and exciting projects across varied markets. The position is likely to combine agile working from our NS&NI offices with time at client offices and sites. Our need to recruit comes from the success of our division and our pipeline and expected growth within the Northern regions across a variety of sectors.A role within the Infrastructure PDP offers the opportunity to work on the full suite of projects AtkinsRéalis delivers; be it refurbishment and new build projects; nuclear new build, defence, water, D&B projects and many more, which will enable you to demonstrate and progress your project management skills, knowledge and experience. You are likely to have several years of multi-disciplinary infrastructure project delivery experience, ideally from within a consultancy environment. Working with the support of the PDP team, you will be responsible for delivering schemes to budget and programme through RIBA Stages 0-7 (or the sector equivalent) and be the main point of contact with our clients on these projects. This is a great opportunity for you to work and develop within an internationally renowned consultancy, working on a variety of projects where your talent and skills can be demonstrated.## Your role Delivery of project management and contract administration through the project life cycle. Ensuring that there is a common understanding of requirements and scope, programme, costs, constraints, risk and interfaces across the team. Leading the project team – building, motivating, maintaining, coaching, guiding, and developing the team. Communicating, liaising, and engaging with the client on a project-by-project basis. Deliver governance arrangements for projects within corporate and business policies, directives, guidance, and procedures to ensure a robust outcome. Ensure safety is prioritised throughout delivery. Manage the project within client and AtkinsRéalis agreed budgets. Management of Risk (and Opportunity) for the project from inception through to completion. Administer and negotiate change control from inception through to completion. Manage approved sub-contractor procurement processes. Clear and accurate monitoring and reporting of project performance against programme, technical quality, financial and KPI targets; both internally and externally. Mentoring and developing Assistant Project Managers and other team members, as required. Cognisant delivery of projects and tasks in accordance with the AtkinsRéalis Values; Safety, Integrity, Collaboration and Innovation.## About you Ideally with a Project Management/Engineering/Building Surveying/Architectural background, with design management, project management and contract administration experience. APM PMQ (or equivalent) recognised level of competence in Project Management – desirable. Understands and has experience in deploying various forms of construction contract, in particular NEC3 or 4 and/or bespoke forms of contract. Experience of projects or assisting the management of projects from inception to completion (RIBA Stages 0 – 7 or equivalent). Experience of working closely with multi-disciplinary design teams. Strong client facing and customer service skills, with the ability to understand clients’ requirements. Ability to lead a delivery team in a positive and confident manner, demonstrating an appropriate level of knowledge, skills and attitude. Trusted by peers, seniors and clients, to work in the best interests of all parties, fostering a collaborative environment. Excellent interpersonal skills. Sound business acumen and strong risk/commercial awareness to deliver profits. An aptitude towards work winning through strong service delivery and understanding of bid process and different pricing models. Demonstrate a mindset for achieving the right outputs in a generally structured, but sometimes changeable project environment. Understanding of BIM. Demonstrates a proactive and flexible working attitude, is adaptable and responds positively in response to challenges. Current driving licence.## Rewards & benefitsExplore the rewards and benefits that help you thrive – at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life.Be rewarded. Find out more.## About AtkinsRéalisWe're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.Find out more.## Additional informationSecurity clearanceThis role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.#LI-INFRASTRUCTURE | #LI-UK | #PDPractice | #PDPJOBS #J-18808-Ljbffr

Ready to keep quality at the heart of projects with impact? Do you want to make a real impact by ensuring quality in services? Are you ready to grow your skills in a supportive, knowledge-sharing community where you can achieve your potential? We're a growing tech consultancy that creates user-centred solutions with purpose for our clients in government, healthcare and purpose-driven businesses. As a Quality Assurance consultant, you'll ensure that quality assurance is considered from the start through testing, questioning and improving. You'll apply your adaptability and communication skills across a variety of projects, working with a vibrant QA community that champions learning and knowledge sharing. The Role You'll work on public and private sector projects. You'll likely be working as a lead software quality engineer on internal and client-facing projects, contributing to the leadership of teams. Leading by example and promoting the Opencast approach, you'll support colleagues to develop knowledge and work through challenges in all testing types. You'll decide the best thing for your team to be working on. You'll collaborate with team members, clients and users to ensure that high quality is maintained and best practices are followed throughout the project. You'll adapt to different tools and technologies, advising on the best ones to use. You'll ensure that work is carried out in accordance with Opencast's quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards, and procedures while working on client. Requirements This role involves weekly on-site work, and you'll be required to travel regularly to client locations across the UK. We're looking for people who value in-person collaboration, enjoy building strong relationships, and are passionate about delivering solutions that make a real difference for our clients. Due to the nature of this role, you must either hold active Security Check (SC) clearance or be eligible and willing to undergo the clearance process.? SC clearance is granted in line with UK Government security vetting requirements. Typically, applicants must have UK citizenship and have lived continuously in the UK for at least the past five years, with no single absence exceeding 28 consecutive days. Nationality and immigration status may also be considered as part of the vetting process. We are unable to progress applications from candidates who do not meet these requirements. If you are unsure whether you meet the eligibility criteria, we encourage you to review the guidance or discuss this with us before applying. Technical Skills To succeed in this role, you must have experience working as a lead software tester on multiple complex projects and have a good understanding of what it means to be a senior consultant. In your CV and at interview, you'll need to show experience of: Your working area and how you apply this to your role Functional and non-functional automation testing using tools like Playwright Mentoring and Coaching team members, supporting their development and progression within QA Creating test documentation Resolving complex issues and presenting findings to stakeholders Creating tasks from high-level requirements Leading and facilitating meetings, including test planning, defect triage, stand-ups and retrospectives Acting as a senior point of contact for stakeholders, demonstrating leadership in both delivery and communication You'll need a good understanding of: Basic principles of programming paradigms, such as object-orientated programming and procedural programming The concepts and benefits of OAT testing. As well as QA skills, there are essential core skills you'll need to be a great consultant. In the interview, we will assess how you have: Demonstrated strong attention to detail and focus on high-quality outcomes Took a methodical approach to resolving complex problems Respectfully challenged decisions or solutions when necessary Communicated effectively with both technical and non-technical stakeholders Proactively sought solutions to mitigate risk Raised risks and issues using the appropriate tools and processes Built strong working relationships and successfully resolved conflicts Led project meetings and actively contributed to workshops and events Other experience Some areas of experience are not essential but relevant to the role: UK government service standards Agile methodology Salary £56,001-£60,000 What we offer A competitive package including a 7% employer pension contribution, share options and a discretionary bonus. You'll also benefit from flexible working hours (aligned to client commitments), 25 days' holiday, and access to 3 annual “life happens” days to support unexpected situations. We also offer wellbeing support, ongoing professional development, volunteering opportunities and the chance to be part of a genuinely supportive team. Where you'll work This role requires regular on-site attendance across our HQ, hub offices, client sites and home. Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview Interviews will be conducted via Microsoft Teams. We're happy to make adjustments to support your needs. Want to know more? Visit our website or email TPBN1_UKTJ

They are looking for a hands-on Software Developer to help develop, enhance and support their customer-facing, operational and internal systems.

Ocado Logistics: Be the Angel of the South Bank In order to make an application, simply read through the following job description and make sure to attach relevant documents. We're looking for canny locals to join our new Gateshead site this summer – people who get that a doorstep delivery of bacon, eggs, and tea isn't just a job; it's a public service. Forget the city grind. Trading the commute for a local career means more time for what matters. We offer proper Gateshead graft with stable shifts and all the gear to keep you in the driving seat of your own career. Exciting news for our newest recruits! You'll kick off your training at our brand-new site from 29th June. Packed with possibilities: Being one of Gateshead's Angels deserves epic rewards! Because customers need their groceries at all hours, your shifts will include evenings and weekends, on top of weekdays. But don't worry, these aren't just any shifts – you'll be paid £13.14 per hour with the opportunity to earn overtime at time and quarter plus Paid Breaks. Beyond a safe working environment, which is a given for our champions, we offer a shopping list of perks you can tailor to your lifestyle: A company pension of up to 7% matched contributions – and even after just 3 months with us An enhanced digital health and wellbeing service, that includes virtual GP appointments, for you and any of your dependents Hundreds of high street shopping, entertainment and restaurant discounts Life insurance coverage that begins on day one of your employment 15% off your weekly shop with Loads more voluntary benefits such as dental and travel insurance at a discounted price It doesn't stop there and neither will your progression – if you suddenly decide that being an Angel of the Sunday spread isn't for you, there's plenty of opportunity across the business, as 87% of our salaried roles are filled by internal colleagues! So, what do we need from you? You don't need a pair of wings or even previous delivery experience – just your awesome self and a positive attitude! Our training team will equip you with the local know-how to become a neighbourhood hero. However, it goes without saying you will need some essentials… Full UK or EU driving licence. Minimum of 12 months driving experience. Maximum of 6 penalty points. No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer-facing role, good communication skills and the ability to deliver joy to our customers goes without saying. How to apply: Fill in an online application - there is no CV needed! Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks. We will then arrange a virtual interview with one of the team. We will run a Disclosure Barring System check (DBS). Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract Hours: 37.5 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 doing 7.5 hour shifts and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. xrnqpay Whatever your background, whatever your story, you'll find a home for heroes at Ocado Logistics.

Small Works Engineer (TECS, Fire & Security) Secureshield, part of the Ranger Group Competitive Salary – Based on Experience Join Our Growing Team Secureshield is growing fast as part of the wider Ranger Group, and were looking for a motivated Small Works Engineer who wants to be part of something exciting. If you enjoy variety, autonomy, and being trusted to deliver high-quality work across TECS, fire, security, and life safety systems, youll feel right at home here. This is a role where your expertise is valued, your ideas matter, and youre supported by a team that genuinely cares about your development and wellbeing. What Youll Get in Return Flexible working hours On-call travel paid door-to-door £1,000 referral bonus for successful hires Fully expensed van, mobile phone, and laptop Private health insurance & life insurance 25 days holiday bank holidays (with the option to buy more) Paid training, courses, and professional development Clear progression opportunities within a rapidly expanding group A genuinely supportive culture — youre part of a team, not a payroll number What Youll Be Doing Delivering small works projects — from minor installs and upgrades to remedial works. Ensuring all work meets British Standards, industry regulations, and company procedures. Maintaining excellent health & safety practices across all tasks. Additional Responsibilities Commissioning systems, handing them over, and providing customer training. Carrying out acceptance testing and quality assurance checks. Offering professional, customer-facing support when required. What You Bring Proven experience in fire and security engineering, especially small works. Strong technical knowledge across TECS, fire alarms, intruder alarms, CCTV, and access control (multi-manufacturer). Solid understanding of BS5839, BS5266, EN50131, and related standards. Great organisational skills and the ability to manage multiple projects confidently. Strong communication and client-facing skills. IT literacy, including Microsoft Office and project management tools. Ability to produce accurate quotes and technical documentation. As an equal opportunities employer, RangerFS is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Ranger

Kainos is seeking a Workday Payroll Consultant (Senior Associate) to implement and configure Workday payroll solutions for a global customer base. The role emphasizes client-facing consulting, internal knowledge sharing, and adherence to confidentiality standards, with a focus on remote collaboratio