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Role Overview The postholder will lead the design and execution of integrated, data-driven engagement strategies across digital and field channels for the UK & Ireland portfolio. They will partner with cross-functional teams — including Brand, Medical, Compliance, and Field Sales — to ensure healthcare professionals (HCPs), NHS stakeholders, and patients experience consistent, relevant, and compliant interactions. This role plays a critical part in transforming how we communicate with the UK & Ireland healthcare community, delivering meaningful, measurable, and ABPI-compliant engagement that supports improved patient outcomes. Key Responsibilities • Support the planning, development, coordination, implementation, and evolution of the Omnichannel Customer Engagement (OCE) strategy and programmes, • Develop and refine OCE processes and technological solutions, • Manage digital platforms and tools supporting cross-functional initiatives, • Support the development and execution of campaigns, including asset creation aligned with brand objectives and CSL OCE strategy, • Advise local Brand and customer-facing teams on OCE topics and enable effective use of OCE tools, • Measure and monitor local OCE effectiveness using defined KPIs, • Ensure understanding of and adherence to legal and compliance requirements for OCE activities, • Act as the key affiliate contact for Global OCE, fostering best-practice sharing and supporting capability building at both global and local levels, • Actively participate in the Brand Plan co-creation process with cross-functional teams, • Ensure the team remains up to date with state-of-the-art digital resources and best-in-class practices within and beyond the pharmaceutical industry Key Success Measures • Demonstrates an agile and forward-thinking approach, leveraging expert strategic partners where appropriate to deliver a leading omnichannel customer experience in the UK & Ireland, • Builds and develops an internal centre of expertise to enhance digital capability and the effectiveness of omnichannel interactions, optimising existing channels such as events, webinars, e-detailing, and website engagement in alignment with global and local marketing strategies, • Leverages OCE initiatives to achieve defined KPIs, • Analyses digital data to inform future business decisions, optimise patient and customer experience, and support Brand and Digital teams in meeting commercial objectives Job Specifications Education Essential • 5–7 years’ experience in the pharmaceutical industry, • Demonstrable experience in omnichannel or multichannel marketing within a UK pharmaceutical or medtech organisation, • Strong knowledge of UK pharmaceutical regulations, including the ABPI Code of Practice, GDPR, and MHRA guidance, • Familiarity with NHS structure and decision-making processes Competencies • Proven experience designing, planning, and delivering omnichannel/digital marketing campaigns, including measurement and reporting of analytics and KPIs, • Experience managing operational processes critical to omnichannel marketing in pharma (e.g., Closed-Loop Marketing, Customer Engagement Orchestration, Brand Planning, CME plan development), • Strong understanding of customer engagement channels, including:, • Web and UX design principles, • Website development and content management, • Email marketing and campaign management systems, • Remote interaction tools, • Interactive detail aids and compliant field communications, • Strong project management skills, including management of stakeholders, budgets, vendors, and cross-functional teams, • Excellent stakeholder management and collaboration skills, • Outstanding communication, interpersonal, and presentation skills, • Solid understanding of CRM systems, ideally across multiple vendors, • Strong analytical and digital marketing capability, including experience with engagement analytics, • Ability to interpret data and customer insights to inform strategy About CSL Vifor CSL Vifor is a global partner of choice for pharmaceuticals and innovative, leading therapies in iron deficiency and nephrology. We specialize in strategic global partnering, in-licensing and developing, manufacturing and marketing pharmaceutical products for precision healthcare, aiming to help patients around the world lead better, healthier lives. Headquartered in St. Gallen, Switzerland, CSL Vifor also includes the joint company Vifor Fresenius Medical Care Renal Pharma (with Fresenius Medical Care). The parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people and delivers its lifesaving therapies to people in more than 100 countries. To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit and CSL Plasma at . Our Benefits For more information on CSL benefits visit How CSL Supports Your Well-being | CSL. You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. To learn more about inclusion and belonging visit Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit .

Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You’ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software – all while delivering excellent customer service that schools can rely on. You’ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on... Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager Location: Covering schools in the Slough area of Berkshire Salary: £26k-£32k base salary + mileage payments What you will bring to the role: • Previous experience in an IT Support capacity up to 2nd line would be great, but not essential., • Experience of working within a school, academy or College would be very highly desired and advantageous., • Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony, • Experience supporting Office 365

Who we are: We are a global dynamic maintenance business working in the aviation market, specializing in airframe tooling, engine tooling, engine stands and ground support equipment. Our services include planned maintenance, repairs, tool upgrades, calibration, and testing. We employ workshop and field technicians supporting our customers at airlines, MROs, and engine/aircraft OEMs. Our global presence includes facilities across the United States, United Kingdom, Europe, and the Middle East. About the role: We are looking for a committed and experienced Sales Manager. This results driven role requires you to market and sell our maintenance and repair services to airlines, maintenance organizations and OEMs supporting our service centers. This role requires you to regularly visit new and existing customers, take an active part in the execution of sales strategies, maintain current customers and hunt new business opportunities from your territory, and create frequent and detailed trip and market led competitor reports. This role will also support the maintenance team in any client facing meetings as required. Key Responsibilities (but not limited to): • Establish new and maintain existing relationships, • New business development, • Generation of sales with new and existing customers, • Create and implement customer engagement plans and maintain a sales pipeline, • Develop relevant market intelligence and competitive information, • Management of our sales process from enquiry through RFP/RFQ to order intake and post-sales support, • Assist and execute strategy creation and delivery, • Responsible for planning and developing forecasts, • Support the negotiation of contracts and terms and conditions, • Bachelor’s degree from a related field, preferred in business, engineering or a technical field, • Must have a minimum of 3 years’ experience in a similar role or industry, • Understand Ground Support Equipment in its form and function, • Excellent communication and people skills, • Proactive approach to the role and be committed to delivering excellent customer service, • Effectively communicate external customer requirements to internal departments, • Recommend maintenance solutions to solve customer requirements, • Work both independently or as part of a team, • Regular travel throughout the UK and potentially Europe, • Conscientious and self-motivated to deliver high quality and results, • Clean and valid driver’s license Competitive package offered.

Helpdesk Team Leader - Windsor (On-Site) - MSP - £40k-£45k Do you thrive leading technical teams and want to join a long-established MSP with over 30 years of success and a huge roadmap for growth? This Windsor-based Managed Services Provider is looking for a Helpdesk Team Leader to take charge of their busy Service Desk. You'll lead 4 Helpdesk Engineers and 4 Field Engineers, supporting over 100 contracted clients across environments ranging from 10 to 200+ users. With newly achieved ISO certifications and a fresh PSA system (Halo) rolling out this year, this is an exciting time to step in and shape process, performance, and culture. This role is fully on-site, working 8:30am-5:30pm. What you'll be doing: Step into a key leadership role, taking responsibility for day-to-day Helpdesk operations, team performance, and technical escalations. • Leading, mentoring, and developing an 8-engineer team (Helpdesk + Field)., • Overseeing ticket queues, SLAs, KPIs, and ensuring consistently high customer service., • Acting as the senior escalation point and working alongside Tier 3 engineers., • Owning the PSA system (Halo): workflows, automation, reporting, and best-practice ticket management., • Running 1-1s, PDPs, performance reviews, and driving continuous improvement., • Coordinating Field Engineer schedules and ensuring smooth onsite support operations., • Supporting project delivery including:, • Microsoft 365 migrations, • Azure deployments, • Infrastructure refreshes, • Backup & DR improvements, • Experience leading or supervising a Service Desk/Helpdesk team within an MSP., • Strong technical grounding (2nd Line level) across Microsoft 365, networking, Windows Server etc., • Calm, structured escalation management - especially during busier periods., • Excellent communication, organisation, and multitasking skills., • Familiarity with PSA/ITSM platforms (Halo ideal, AutoTask/ConnectWise great too)., • Understanding of ITIL principles., • Azure experience, Backup tech (Acronis etc.), WatchGuard / similar firewall exposure, • Experience in ISO environments, • £40,000-£45,000 salary (DOE), • 25 days holiday + bank holidays, • Company pension, • Regular training & development, • Clear progression opportunities within a stable, respected MSP Interested? Don't worry if your CV isn't up to date - reach out to Gianluca @ circlerecruitment (dot) com for a confidential chat. Keywords: Helpdesk Team Leader, IT Team Lead, MSP, Service Desk Manager, Microsoft 365, Azure, ITIL, Halo PSA, Windsor, Berkshire, Slough, Staines, Managed Services Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

📍Location: Marlow, England, UK | 🔄Self-Employed | ⏰ Flexibility to manage your own calendar | 🤝In-Person Counselling services | 💼Own professional consulting premises Are you a qualified mental health professional looking to make a meaningful impact while enjoying flexible working arrangements? 🚀 Why Choose TELUS Health? • Comprehensive Support - Thorough induction training with dedicated Team Managers, • Professional Growth - Diverse case exposure and enhanced short-term counselling expertise, • Flexibility - Full control over referral acceptance and scheduling, • Technology- Access to our intuitive Provider Hub platform, • Community - Strong peer relationships and ongoing management support, • Development - Regular audit feedback and free CPD Learning Line events, • Insights - Customer satisfaction data to inform your practice 🎯 What You'll Do: • Manage online referrals with prompt response times, • Provide short-term, solution-focused counselling (3-12 sessions), • Connect with diverse clients facing varied workplace and personal challenges, • Maintain comprehensive case documentation and feedback, • Collaborate with our Provider Services team on risk management 📋Essential Requirements: • Accreditation: BACP/UKCP/COSCA/BPS/NCS/BABCP or equivalent, • Alternative: Diploma-level qualification + 3 years post-qualification experience + 450+ counselling hours, • Approach: Experience in short-term, solution-focused therapeutic models, • Supervision: Regular professional clinical supervision arrangements should be in place, • Insurance: Professional indemnity (minimum £1,000,000), • Compliance: ICO registration as Data Controller 🎓 Ideal Experience: • Previous EAP experience preferred but not essential, • Assessment and support planning expertise, • Short-term counselling interventions with workplace focus, • Understanding of organizational dynamics and work-life challenges, • Knowledge of local therapeutic resources and referral pathways, • IT proficiency (Microsoft Office, email, online systems)

Registered Nurse RMN/RNLD/RGN, Physiotherapist, Occupational Therapist, Paramedic Salary: £43,000-45,500+ per year + bonus scheme Location: Hybrid – Slough Schedule: Monday – Friday, No Weekends Full Time WCA + PIP Monday – Friday, No Weekends Part Time - PIP only (3 or 4 days a week but must commit to full time during training Benefits: • Company pension, • Private healthcare & dental insurance, • Life insurance & sick pay, • Hybrid work options (some remote work available) Do you want to take your nursing RGN, RNLD, RMN , occupational therapy, paramedic or physiotherapy career in another direction? Are you seeking a role where your attention to detail, compassion and empathy are matched with a work-life balance, education and opportunities to develop into the medico-legal profession? Or perhaps you would like to transition your career into Occupational/ Vocational pathway • You will assess up to a maximum of four to six customers per day., • Assessments will be on paper, telephone, video or face to face, • Taking your clinical observations and questioning and creating a written report, • You will pass on to the Department of Work and Pensions (DWP) who will make a decision on support for the customer, Customers will have multiple clinical issues; you will be given industry-leading training provided by my client’s amazing clinical tutors. The course will provide you will the skills to support customers and transfer your current medical skills and knowledge to the level required for the role. Full training is approximately 6 months duration, during which you will be paid. This role will maintain your registration with the RGN or HCPC and you will receive revalidation support to maintain your registration. Once you have completed their comprehensive training, the investment in you does not end. You will have ongoing CPD, with over 100 hours CPD protected per annum, support with revalidation and the opportunity to develop your career within the organisation. You will be allocated a clinical supervisor and can study for the Diploma in Disability Assessment Medicine accredited by the FOM Your Requirements A nurse, OT, Paramedic or Physiotherapist who is working primarily in-patient facing roles dealing with a wide range of clinical conditions. Minimum of 1 year working experience or above. Computer or IT skills are a distinct advantage. Typing or keyboard skills with an ability to type at 35 words per minute. The client group requires clinicians who are highly literate, have attention to detail and can display highly adaptable communication skills.

📍Location: Maidenhead, England, UK | 🔄Self-Employed | ⏰ Flexibility to manage your own calendar | 🤝In-Person Counselling services | 💼Own professional consulting premises Are you a qualified mental health professional looking to make a meaningful impact while enjoying flexible working arrangements? 🚀 Why Choose TELUS Health? • Comprehensive Support - Thorough induction training with dedicated Team Managers, • Professional Growth - Diverse case exposure and enhanced short-term counselling expertise, • Flexibility - Full control over referral acceptance and scheduling, • Technology- Access to our intuitive Provider Hub platform, • Community - Strong peer relationships and ongoing management support, • Development - Regular audit feedback and free CPD Learning Line events, • Insights - Customer satisfaction data to inform your practice 🎯 What You'll Do: • Manage online referrals with prompt response times, • Provide short-term, solution-focused counselling (3-12 sessions), • Connect with diverse clients facing varied workplace and personal challenges, • Maintain comprehensive case documentation and feedback, • Collaborate with our Provider Services team on risk management 📋Essential Requirements: • Accreditation: BACP/UKCP/COSCA/BPS/NCS/BABCP or equivalent, • Alternative: Diploma-level qualification + 3 years post-qualification experience + 450+ counselling hours, • Approach: Experience in short-term, solution-focused therapeutic models, • Supervision: Regular professional clinical supervision arrangements should be in place, • Insurance: Professional indemnity (minimum £1,000,000), • Compliance: ICO registration as Data Controller 🎓 Ideal Experience: • Previous EAP experience preferred but not essential, • Assessment and support planning expertise, • Short-term counselling interventions with workplace focus, • Understanding of organizational dynamics and work-life challenges, • Knowledge of local therapeutic resources and referral pathways, • IT proficiency (Microsoft Office, email, online systems)

Category Manager - Grocery Slough (Head Office) We operate a dynamic working model built on trust, choice and balance. Colleagues typically connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side. We also offer Dynamic Friday Hours, giving colleagues the opportunity to flex their time and finish early on a Friday, where the role allows. Join our snack-loving team We’re looking for a Category Manager - Grocery to join us at KP Snacks. If you’re ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you – this could be your next big move. About the role The Category Manager role is a key part of KP Snacks. You will help us strengthen our customer partnerships, grow the category and ensure our brands are easy to shop and front of mind for shoppers. You will take ownership of a major customer relationship, shaping and delivering a clear category growth plan built around insight, expertise and a deep understanding of customer needs. You will bring the voice of the retailer into KP, making sure we are focused on the right commercial priorities and creating solutions that grow the category while delivering strong results for KP Snacks. This role is ideal for someone who enjoys working with complex data, building strong relationships and turning insight into simple, compelling recommendations that drive action. What’s in it for you? We believe in rewarding our colleagues and helping them thrive. Here’s a flavour of what we offer: * Annual bonus scheme, with a strong track record of overachievement * Comprehensive healthcare support – including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care * KP Pension Plan – contribution matching up to 7% of your salary * 25 days holiday, plus the option to buy more * KP4ME – our online platform for benefits, discounts, wellbeing tools and more What will you be doing? * Lead the category relationship for a major customer, building strong partnerships and influencing decisions through clear, insight‑driven recommendations * Champion the customer agenda within KP Snacks, sharing learnings and ensuring customer insight shapes processes, plans and cross‑functional decisions * Support strategic category planning, providing analysis and insight to senior leadership and customer teams * Provide market and customer insight to support customer‑facing meetings, identify risks and opportunities, and build compelling category stories * Shape and embed the customer category vision, working with the Head of Category and your Line Manager to align insight with customer and category opportunities Who are we? We’re KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love – from Hula Hoops to McCoy’s. In the UK, we’re a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We’re proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We’re committed to inclusion We’re building a workplace where everyone belongs. If you don’t tick every box, we’d still love to hear from you – your unique perspective could be just what we need. And if there’s anything we can do to make the process easier for you, just let us know. We’d love to hear from you if you can bring: * Category management experience and confidence using market data to create clear commercial recommendations * Experience with Nielsen and Kantar (essential), plus familiarity with customer insight tools (preferred) * Strong analytical and commercial skills, able to simplify complex data into clear actions * Ability to influence with impact, building strong internal and external relationships * Drive, tenacity and strategic thinking, balancing day‑to‑day delivery with long‑term planning #LI-SC1 #LI-Hybrid

A well-established and growing power solutions business is seeking a CHP / Engine Engineer to join its service team, supporting CHP and engine-driven power systems across the region. This role would suit an engineer from a CHP, engine, generator, or similar power generation background, including those looking to transition into the CHP sector. This is a field-based position offering a mix of planned maintenance, reactive fault finding, and technical support, backed by a knowledgeable and supportive engineering team. Responsibilities: • Travel to customer sites to carry out routine servicing and first-response breakdowns on CHP and engine-based power systems, • Perform a mix of planned and reactive maintenance, including diagnostics and fault rectification, • Produce clear and detailed service reports, identifying faults, remedial actions, and improvement opportunities, • Liaise with customers and internal teams to ensure smooth and professional service delivery, • Provide technical support to colleagues and contribute to the wider engineering function, • Support internal and customer training activities where required, • Maintain high health & safety standards, including completion of risk assessments and method statements, • Background as a CHP Engineer, Engine Engineer, Generator Engineer, or in a related mechanical / electrical role, • Strong practical understanding of engine-driven systems with transferable skills into CHP, • Good mechanical and electrical fault-finding capability, • Experience with control systems or engine management software (training provided if required), • Ability to work independently in the field while maintaining clear communication with office-based teams, • Positive, proactive attitude with strong customer-facing skills, • Flexible salary, depending on experience, • £10 per day lunch allowance, • Company vehicle with optional private use, • Paid overtime and overnight stay allowances, • 25 days holiday plus bank holidays, • Ongoing training and development, including CHP upskilling Referrals are welcome, and a referral bonus is available for successful introductions.

Sales Executive Location: Slough We’re looking for a driven and customer‑focused Sales Executive to join our growing team. This is a fantastic opportunity for someone looking to further their career in sales. With new products launching and a rapidly evolving customer landscape, this role offers the chance to represent an exciting electrified vehicle range while helping customers navigate new technologies with confidence. This role sits within Jameel Motors UK Auto Retail and is at the centre of an exciting new partnership between Jameel Motors and GAC. You’ll be working specifically on the AION brand, supporting its entry into the UK market as GAC’s dedicated electric vehicle line. You’ll play a key role in helping customers discover an exciting new automotive entrant and its electrified product range. About the Role • As Sales Executive, you’ll proactively identify and convert new sales opportunities across retail and small fleet channels., • You’ll deliver a consultative, customer‑first sales experience, helping customers understand the benefits and ownership of electrified and hybrid vehicles., • You’ll manage the full sales cycle, including enquiries, test drives, demonstrations, finance discussions, and handovers., • You’ll support the growth of a new and expanding team, working with both new and used product lines., • Previous sales or automotive experience is welcome, but not essential — energy, curiosity, and a willingness to learn are key., • You’ll adapt messaging, product explanations, and education to support customers who may be exploring EV technology for the first time., • You’ll build strong customer relationships through exceptional communication and consistent CRM follow‑up. Key Responsibilities • Proactively engage new customers and convert leads across retail and small fleet channels., • Deliver clear, tailored product explanations, helping customers understand EV benefits such as charging, range, running costs, and incentives., • Manage the entire sales process end‑to‑end with accuracy and professionalism., • Meet and exceed monthly sales, margin, and customer satisfaction targets., • Maintain strong, ongoing customer relationships through structured follow-ups and CRM activity., • Represent both established and emerging brands with confidence, supporting customer trust in newer market entrants., • Stay up to date on product developments, competitor positioning, and new NEV technologies., • Provide practical guidance on home charging, public networks, TCO, and broader electrified ownership considerations., • Ensure all sales admin, finance paperwork, and compliance processes are completed accurately and on time., • Collaborate with aftersales, marketing, and finance teams to ensure a seamless customer journey., • Maintain brand standards across showroom presentation and digital engagement. Skills & Experience Essential • Experience in a customer‑facing sales role., • Excellent communication, influencing, and interpersonal skills., • Ability to thrive in a fast‑paced, target‑driven environment., • Proactive, energetic approach with a genuine passion for the automotive sector., • Confidence to learn new products and explain them clearly to customers. Personal Attributes • Customer‑centric, professional, and trustworthy., • Curious, adaptable, and enthusiastic about learning new technologies., • Commercially aware with a natural ability to spot opportunities., • A collaborative team player who contributes positively to culture., • Holds a full UK driving licence.

Have you got a proven track record in managing and growing key digital customer accounts, including Amazon Vendor Central, while driving profitable sales growth? Do you have strong analytical and commercial experience? Are you experienced in working cross-functionally to deliver operational excellence, resolve issues efficiently and build long-term customer relationships? Macgregor Black are partnering with a global market leading arts and crafts brand, on the search for a Key Account Manager - Digital. As Key Account Manager - Digital you will be responsible for driving commercial performance within the e-commerce / marketplace function. You will be a critical thinker who is dynamic and positive; your ideas and initiatives will contribute to the success of the team and the company. Excellent organisational, analytical, numerical and problem-solving skills are critical to the role. Key Responsibilities: • Confident in a customer-facing and account management role., • Highly analytical with strong Excel and numerical skills., • Commercially minded with a solid grasp of margins, pricing, P&L and profitability., • Comfortable using digital tools and reporting platforms., • A critical thinker with a positive, proactive approach to growth and problem-solving., • Organised, results-oriented and able to manage multiple accounts and deadlines., • A strong communicator who builds trust and long-term relationships., • Able to translate data and insight into targeted actions and customer plans., • Attentive to customer feedback and able to share insights internally. What We're Looking For: • Manage and grow the sales and the profitability of your portfolio, • Use data to drive decision-making and identify gaps, risks and opportunities., • Use Excel and digital tools to analyse sales, trends, costs and customer behaviour., • Produce reports, KPIs and forecasts for internal stakeholders and leadership., • Collect and interpret market and performance data to inform strategy., • Promote our product portfolio using catalogues, digital tools and trade promotions., • Maintain and grow relationships through meetings, calls and email engagement., • Deliver insight-led presentations and recommendations to customers., • Implement account and channel strategies aligned with margin and growth priorities., • Use data to match products and brands to customer needs., • Identify and pursue new business opportunities within your channel., • Deliver accurate demand planning and reporting., • Monitor performance vs budget and propose tactical actions when required., • Take ownership from order entry to invoicing and delivery, working closely with Customer Service., • Manage credit notes, complaints and service issues efficiently., • Liaise with internal teams to resolve problems and support customer expectations., • Meet customers and deliver impactful insights and analysis., • Share feedback with marketing, trade marketing and product teams. Please contact Lewis Millican for further information.

• Role Title: UK&I Commercial Manager, • Contract: 6 months, • Location: Marlow (hybrid) 3 days on site, 2 days remote SRG are working with a leading pharmaceutical company based in Marlow. Our client develops and manufacture an impressive portfolio of aesthetics brands and products. Our client is committed to driving innovation and providing high-quality products and services. Role Overview Work closely with the Trade Channel Management Lead and Customer Services to help define and design Commercial Policies across Customers, Pharmacy and Training Provider groups. Monitor and analyse pricing to ensure market parity is maintained as a minimum. Report on commercial policies to the Trade Channel Lead and Finance Director as well as to the Sales and other key commercial functions to inform decision making. Ensure compliance to all relevant SOP’s and Legal requirements in relation to competition law, regulatory requirements and internal standards. Collaborate and align with other key stakeholders to support current and future sales data governance. Key Responsibilities: Country Commercial Organisation • Regularly review Commercial policy structures across all impacted Customer Groups ensuring tiering is accurate and in line with market dynamics and predicted customer demand., • Ensure reporting on Commercial Policies is updated in accordance with agreed cadence including Quarter End reporting to allow impacted teams to make appropriate pricing decisions for customers., • Frequently review the average selling price (ASP) of all product sales to determine if pricing is appropriately tethered to both brand and market position including competitor positioning., • Own the regular reports for the Trade Channel Lead across multiple disciplines so that commercial and trade decisions are made with the most relevant and up to date intelligence to hand. Deliver bespoke reporting appropriate to current focus and collaborate with Business Excellence to ensure consistency of reporting to all commercial functions – delivering data as “One aligned truth” to the organisation. Additionally, manage reporting for KPI & Business reviews. Ensure a requisite level of data health across the Trading organisation and ensure everything is maintained and accurate in accordance with GDPR principles., • Be the first point of contact for the sales organisation for queries on product pricing and Commercial Policy application and proactively look for opportunities to improve data processing and decision making across commercial functions with Business Excellence, • Review all market segments that consume company product, looking for opportunity to organically grow and/or constrain as required., • Use commercial and analytical acumen aided by appropriate business software and market intelligence to look for genuine value add profit & growth opportunities for the business Key Customer Interaction • Work closely with the Customer Services team, as required, providing commercial support and expert analysis on inventory management for customers., • Engage with our key agency, to determine commercial parity between HEX and Direct accounts, making sure that redundant data is removed and that appropriate commercial controls are in place., • Deputise for the Trade Channel Lead as required in both internal and external meetings both customer and non-customer facing., • Collaborate with and align with Business Excellence to support fit for future data governance and reporting. Preferred Education: • Degree, preferably in Business, Finance or Accounting. Preferred Experience: • At least 3 years of previous experience in similar role. Pharma and/or medical device business desired, • Experience in commercial policy development, • Building Trusting Relationships: Has a consultative approach; strong customer orientation and engagement; implements services to meet customers’ and organization’s needs, • Sustaining Customer Satisfaction: Seeks and acts on customer feedback resolving difficult issues in a timely manner, • Building Strategic Work Relationships: Able to build cross functional relationships, demonstrates high interrelation and social skills, interacting externally and internally; able to lead and influence; has a teamwork / knowledge sharing attitude, • Broadening Business Value/ High Impact Communication: Quickly understands business operations, able to identify key opportunities and levers to develop business plans; excellent interpersonal skills, able to influence and negotiate effectively; focused on execution and delivery of results; uses initiative and highly proactive., • Continuous Improvement: Identifies opportunities; problem solves; seeks process improvement; flexible and adaptable; has self-motivation and demonstrates creativity; able to challenge the status quo, • Change Management: Proven ability to drive small business change with evidence of direct business benefit or avoidance of disbenefit., • Ability to manipulate data and present findings with value added insights covering sales force up to senior leadership, • Ability to challenge the status quo and propose appropriate solutions or new ways of working, • Experience with developing dashboards in Power BI to support data-driven decision making, • Working knowledge of data cubes and SSAS, • Can extract and integrate large datasets from multiple sources, • Comfortable setting up and maintaining automated reporting processes, • Expert knowledge of Power BI features such as Dax and Power Query, • Experience working with relational data, • Track record of data visualization, • Advanced Excel skills including formulas, functions & pivot tables

Have you got a proven track record in managing and growing key digital customer accounts, including Amazon Vendor Central, while driving profitable sales growth? Do you have strong analytical and commercial experience? Are you experienced in working cross-functionally to deliver operational excellence, resolve issues efficiently and build long-term customer relationships? Macgregor Black are partnering with a global market leading arts and crafts brand, on the search for a Key Account Manager - Amazon. As Key Account Manager - Digital you will be responsible for driving commercial performance within the e-commerce / marketplace function. You will be a critical thinker who is dynamic and positive; your ideas and initiatives will contribute to the success of the team and the company. Excellent organisational, analytical, numerical and problem-solving skills are critical to the role. Key Responsibilities: • Confident in a customer-facing and account management role., • Highly analytical with strong Excel and numerical skills., • Commercially minded with a solid grasp of margins, pricing, P&L and profitability., • Comfortable using digital tools and reporting platforms., • A critical thinker with a positive, proactive approach to growth and problem-solving., • Organised, results-oriented and able to manage multiple accounts and deadlines., • A strong communicator who builds trust and long-term relationships., • Able to translate data and insight into targeted actions and customer plans., • Attentive to customer feedback and able to share insights internally. What We're Looking For: • Manage and grow the sales and the profitability of your portfolio, • Use data to drive decision-making and identify gaps, risks and opportunities., • Use Excel and digital tools to analyse sales, trends, costs and customer behaviour., • Produce reports, KPIs and forecasts for internal stakeholders and leadership., • Collect and interpret market and performance data to inform strategy., • Promote our product portfolio using catalogues, digital tools and trade promotions., • Maintain and grow relationships through meetings, calls and email engagement., • Deliver insight-led presentations and recommendations to customers., • Implement account and channel strategies aligned with margin and growth priorities., • Use data to match products and brands to customer needs., • Identify and pursue new business opportunities within your channel., • Deliver accurate demand planning and reporting., • Monitor performance vs budget and propose tactical actions when required., • Take ownership from order entry to invoicing and delivery, working closely with Customer Service., • Manage credit notes, complaints and service issues efficiently., • Liaise with internal teams to resolve problems and support customer expectations., • Meet customers and deliver impactful insights and analysis., • Share feedback with marketing, trade marketing and product teams. Please contact Lewis Millican for further information.

Kitchen Designer - Maidenhead Market Leading Brand Clear Development / Progression Routes £30,000 - £32,000 basic OTE £45,000 + Sales Incentives Hours: 40 per week (No late nights or Sundays) Already an established Kitchen Designer? In sales within a customer facing role? Full training & Induction in kitchen design given. This is a fantastic opportunity for an experienced kitchen designer to join a market leading business with an incredible reputation as one of the best companies to work for! Following another year of incredible results in a really tough climate, they are now entering into another exciting period of growth and grabbing more market share which means there is an exciting opportunity for an experienced kitchen designer or sales led / customer focussed individual to join their business to help meet increased demand. Finding the right person is so important therefore, we are looking for someone who can fit into our fun and friendly team but can also focus on the job at hand by building relationships with customers in the local area and share your passion for design and outstanding service to convert a busy lead bank into sales. A friendly and professional manner is needed when it comes to welcoming customers into the branch and at their homes. Your ability to listen and understand the customers’ needs is essential as it will result in you offering advice and product recommendations to design and measure their dream kitchen. Your enthusiasm and skills will close the sale and complete the project and, last but not least, your attention to detail and willingness to succeed will ensure the customers are satisfied throughout the whole project through to completion. Your Skills & Unique Attributes You must have previous sales experience working within a kitchen, bathroom, bedroom or furniture sales / design environment where you have nurtured your customer's desire to design, furthered by your technical knowledge whilst delivering a fantastic and memorable experience for the customer. You will be organised, have excellent communication and time management skills along with the drive and ambition to succeed. You will thrive in a team environment and be keen to bring your initiative and creativity to the role while being able to work effectively and efficiently to targets and achieve successful sales. ABOUT US This role is being handled by Venture Recruitment, a specialist Trade, Retail and KBB recruitment consultancy covering the whole of the UK. Working in partnership with Venture Recruitment will mean working with experienced sector specialists committed to ensuring a first class service. We work with some of the UK’s biggest and most progressive companies so please apply today to find out how we can support you with your next career move.

📍Location: Maidenhead, England, UK | 🔄Self-Employed | ⏰ Flexibility to manage your own calendar | 🤝In-Person Counselling services | 💼Own professional consulting premises Are you a qualified mental health professional looking to make a meaningful impact while enjoying flexible working arrangements? 🚀 Why Choose TELUS Health? • Comprehensive Support - Thorough induction training with dedicated Team Managers, • Professional Growth - Diverse case exposure and enhanced short-term counselling expertise, • Flexibility - Full control over referral acceptance and scheduling, • Technology- Access to our intuitive Provider Hub platform, • Community - Strong peer relationships and ongoing management support, • Development - Regular audit feedback and free CPD Learning Line events, • Insights - Customer satisfaction data to inform your practice 🎯 What You'll Do: • Manage online referrals with prompt response times, • Provide short-term, solution-focused counselling (3-12 sessions), • Connect with diverse clients facing varied workplace and personal challenges, • Maintain comprehensive case documentation and feedback, • Collaborate with our Provider Services team on risk management 📋Essential Requirements: • Accreditation: BACP/UKCP/COSCA/BPS/NCS/BABCP or equivalent, • Alternative: Diploma-level qualification + 3 years post-qualification experience + 450+ counselling hours, • Approach: Experience in short-term, solution-focused therapeutic models, • Supervision: Regular professional clinical supervision arrangements should be in place, • Insurance: Professional indemnity (minimum £1,000,000), • Compliance: ICO registration as Data Controller 🎓 Ideal Experience: • Previous EAP experience preferred but not essential, • Assessment and support planning expertise, • Short-term counselling interventions with workplace focus, • Understanding of organizational dynamics and work-life challenges, • Knowledge of local therapeutic resources and referral pathways, • IT proficiency (Microsoft Office, email, online systems)

📍Location: Marlow, England, UK | 🔄Self-Employed | ⏰ Flexibility to manage your own calendar | 🤝In-Person Counselling services | 💼Own professional consulting premises Are you a qualified mental health professional looking to make a meaningful impact while enjoying flexible working arrangements? 🚀 Why Choose TELUS Health? • Comprehensive Support - Thorough induction training with dedicated Team Managers, • Professional Growth - Diverse case exposure and enhanced short-term counselling expertise, • Flexibility - Full control over referral acceptance and scheduling, • Technology- Access to our intuitive Provider Hub platform, • Community - Strong peer relationships and ongoing management support, • Development - Regular audit feedback and free CPD Learning Line events, • Insights - Customer satisfaction data to inform your practice 🎯 What You'll Do: • Manage online referrals with prompt response times, • Provide short-term, solution-focused counselling (3-12 sessions), • Connect with diverse clients facing varied workplace and personal challenges, • Maintain comprehensive case documentation and feedback, • Collaborate with our Provider Services team on risk management 📋Essential Requirements: • Accreditation: BACP/UKCP/COSCA/BPS/NCS/BABCP or equivalent, • Alternative: Diploma-level qualification + 3 years post-qualification experience + 450+ counselling hours, • Approach: Experience in short-term, solution-focused therapeutic models, • Supervision: Regular professional clinical supervision arrangements should be in place, • Insurance: Professional indemnity (minimum £1,000,000), • Compliance: ICO registration as Data Controller 🎓 Ideal Experience: • Previous EAP experience preferred but not essential, • Assessment and support planning expertise, • Short-term counselling interventions with workplace focus, • Understanding of organizational dynamics and work-life challenges, • Knowledge of local therapeutic resources and referral pathways, • IT proficiency (Microsoft Office, email, online systems)

Position: Marine Engineer Location: Cookham Salary: £35,000 - £40,000 I am representing a well-established, Marine engineering company known for its high standards in servicing, diagnostics, and repairs. Due to continued growth and a strong reputation within the leisure and commercial marine industry, they are seeking an experienced Marine Engineer to join their dynamic team. The ideal candidate will have hands-on experience with inboard engines, diagnostic systems, and general boat maintenance. This is a fantastic opportunity to join a forward-thinking business that values technical expertise, teamwork, and a passion for the marine environment. Marine Engineer Job Overview Day to Day service and maintenance of a range of Vessels Fault finding, diagnosis and rectification work on inboard Engine / Propulsion systems Ordering and fitting of replacement parts Working in a customer facing capacity Undertaking at-sea tests on repaired vesselsMarine Engineer Job Requirements Previous hands-on experience with Volvo - Penta Engines Previous experience working on Maritime Vessels Mechanically biased skillset including fault finding, diagnosis, PPM's and breakdowns Experienced working on inboard Maritime Engines Based within a commutable distance of MaidenheadMarine Engineer Salary & Benefits Salary £35,000 - £40,000 DOE Company Bonus 28 Days holiday inclusive of public holidays Monday - Friday, 08:00...

Were looking for aCredit Control Associateto join our established Credit Control team and help manage customer accounts in a busy, high-volume environment.Youdont need previous Credit Control experienceto apply.This role is ideal if youve worked in acustomer-facing role involving money, payments, qu

Registered Nurse RMN/RNLD/RGN, Physiotherapist, Occupational Therapist, Paramedic Salary: £43,000-45,500+ per year + bonus scheme Location: Hybrid – Slough Schedule: Monday – Friday, No Weekends Full Time WCA + PIP Monday – Friday, No Weekends Part Time - PIP only (3 or 4 days a week but must commit to full time during training Benefits: • Company pension, • Private healthcare & dental insurance, • Life insurance & sick pay, • Hybrid work options (some remote work available) Do you want to take your nursing RGN, RNLD, RMN , occupational therapy, paramedic or physiotherapy career in another direction? Are you seeking a role where your attention to detail, compassion and empathy are matched with a work-life balance, education and opportunities to develop into the medico-legal profession? Or perhaps you would like to transition your career into Occupational/ Vocational pathway • You will assess up to a maximum of four to six customers per day., • Assessments will be on paper, telephone, video or face to face, • Taking your clinical observations and questioning and creating a written report, • You will pass on to the Department of Work and Pensions (DWP) who will make a decision on support for the customer, Customers will have multiple clinical issues; you will be given industry-leading training provided by my client’s amazing clinical tutors. The course will provide you will the skills to support customers and transfer your current medical skills and knowledge to the level required for the role. Full training is approximately 6 months duration, during which you will be paid. This role will maintain your registration with the RGN or HCPC and you will receive revalidation support to maintain your registration. Once you have completed their comprehensive training, the investment in you does not end. You will have ongoing CPD, with over 100 hours CPD protected per annum, support with revalidation and the opportunity to develop your career within the organisation. You will be allocated a clinical supervisor and can study for the Diploma in Disability Assessment Medicine accredited by the FOM Your Requirements A nurse, OT, Paramedic or Physiotherapist who is working primarily in-patient facing roles dealing with a wide range of clinical conditions. Minimum of 1 year working experience or above. Computer or IT skills are a distinct advantage. Typing or keyboard skills with an ability to type at 35 words per minute. The client group requires clinicians who are highly literate, have attention to detail and can display highly adaptable communication skills.

The ideal candidate for xrnqpay the position must have previously worked within pre sales or a customer facing proj. I am currently on the look for a Technical Consultant to join a leading organisation based within the Oxfordshire area. Within this role, you will be responsible for the delivery of t

Marine Engineer Job Overview Day to Day service and maintenance of a range of Vessels Fault finding, diagnosis and rectification work on inboard Engine / Propulsion systems Ordering and fitting of replacement parts Working in a customer facing capacity Undertaking at-sea tests on repaired vessels Ma

A leading tools company in Maidenhead seeks an End User Specialist to enhance customer relationships and drive sales.This role involves providing technical support, conducting training, and promoting products to end users.Candidates should have a business-related degree and customer-facing experienc

The ideal candidate will possess customer service skills and be a brand ambassador for the company.

This is an office based key customer facing role within our Mortgage team and as such it involves a varied set of activities, which include:. Keying Mortgage applications into the Banks systems (checking income, personal details, credit commitments etc. Previous mortgage / property experience is a b

A leading software firm in Slough seeks a Credit Control Associate to join their team. This position is suitable for those with experience in customer-facing roles, with support provided for your growth into Credit Control.

Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience. Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand's customer experience standards. Position: Cu

Field Service Engineer - Critical Power Systems I'm supporting a growing engineering business looking for a Field Service Engineer covering the Southern region. You'll work on: -UPS systems -Diesel generators -Critical power infrastructure Ideal experience: * Generator or diesel engine maintenance * Field service engineering * Strong fault-finding skills * Customer-facing experience Manufacturers include Cummins, CAT, Perkins, Volvo and more. Excellent opportunity to join a highly respected engineering team with strong long-term progression. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit

Join Our Team – Business Development Manager Unlock Your Potential with a Leading Passive Fire Protection Company Stong business to customer background needed. Key Responsibilities: * Identifying and Developing New Business Opportunities: * Researching and identifying new markets, customers, and potential partnerships. * Analysing market trends and competitor activities. * Developing and implementing strategies to reach new audiences. * Building and Maintaining Relationships: * Building strong relationships with clients, partners, and stakeholders. * Understanding client needs and developing tailored solutions. * Maintaining ongoing communication and engagement with clients. * Developing and Implementing Business Strategies: * Creating and executing business development plans and strategies. * Developing proposals and presentations for new business opportunities. * Negotiating contracts and agreements. * Sales and Revenue Generation: * Generating leads and qualifying potential clients. * Pitching products and services to new and existing clients. * Closing deals and achieving sales targets. * Strong communication and interpersonal skills. * Excellent negotiation and presentation skills. * Strategic thinking and problem-solving abilities. What you need: The role is customer facing and will involve cold calling, we are keen to appoint someone with a minimum of 3 years experience in this type of role or similar. Job Details: * Position Type: Full-time, Permanent * Work Schedule: Monday – Friday * Compensation: Competitive basic salary with uncapped commission—offering unlimited earning potential. Why Join Us? * Be part of a forward-thinking team dedicated to excellence in fire safety. * Enjoy a supportive work environment where growth and development are encouraged. * Shape your career with unlimited opportunities to excel. About Us: We are a leading company based in the South East, specializing in passive fire protection solutions across the UK. Our mission is to safeguard lives and property through innovative and compliant fire safety measures. Now, we're looking for a dynamic individual to join our growing team and help drive our business forward by identifying and capitalizing on new opportunities

Good Afternoon, I am currently representing Slough Council, who are offering an initial temporary contract for a period of 3- 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Data Analyst this role will be: Hybrid SL1 2EJ The right candidate will: The role will ensure the Council is making excellent use of it’s data assets. It will achieve that by supporting the overall development, management and delivery of the Council’s Data Strategy and associated work programmes. Starting with the creation, maintenance and further development of the technical infrastructure needed to host and integrate disparate datasets. Through to supporting colleagues to ensure the data are high quality,and taking the lead role creating insightful Power BI dashboards providing the business with all the management information (e.g. PIs, KPIs, Statutory Reporting) and insights it needs to deliver the Council’s services efficiently and effectively. You will; • Help to create business and user value from data by undertaking significant engineering projects which improve and combine data from back office and customer-facing systems., • Lead a team of data analysts, providing management oversight and leadership., • Make sure our data, and data shared by others is of the highest quality, highly available, usable and shareable by rigorous standard setting and quality control., • Work with data professionals to build products and services which deliver continuous insight and value to our staff and residents., • Lead data projects, including leading and managing external suppliers., • Use the best of modern data technologies and platforms, including ongoing investigation and research into emerging technology. We require the following: • They will primarily be working on Adult Service systems so need to Liquidlogic and Controcc, ideally Agresso too., • Proficiency in using query languages and data analysis packages such as SQL, R, Python, Power BI., • Familiar with applicable national and international standards, frameworks, and methods such as ITIL, ISO 20000, PRINCE, MSP, MoP, ISO 27001. To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon

Customer Onboarding Analyst is required by my international client based in the Slough area. They are looking for a recent graduate level candidate who has some customer service experience to join their Customer Onboarding Team which makes up part of their larger IT capability. This role will be office based for five days per week whilst full training is given, once up to speed they work a hybrid model with three days onsite and two days remote based. Responsibilities, not limited to: The successful candidate will be responsible for: Customer Onboarding for Fulfilment Customers and First line Support for any customer issues raised with the IT Team The role will be responsible for being the first line support for the following tasks: • Customer Issues Providing first response to any customers raising an issue with booking a shipment or their integration. Working on getting a solution as quickly as possible either via solving the issue yourself or managing the relevant team members until the issue is resolved. • Company Systems Another part of the IT Team is the Support and System Infrastructure Team. You will also be working with them to ensure any issues raised for them are being dealt with respond to the tickets if needed. • Integration Pre-Sales Supporting the sales team by providing any information required to assist them with discussing the potential integration with prospect customers. Such as providing guides, documentation or organising conference calls with relevant team members. • Customer Onboarding Being the point of contact for customers integrating with the company, asking any questions that you can answer directly and liaising with IT Team Members where needed. Following the entire integration through until tested and that customer is live. Working interdepartmentally acting as a bridge between business and technical functions where needed. • Requirements Gathering and Technical Specifications Pre-Sales will establish a baseline for the needs of the customer, but you would need to be able to translate and establish these needs to both technical and business requirements. This may include gathering information from various departments, talking to the customer directly or even researching 3rd party software for implementation to existing systems. • Internal Projects There are always internal projects being delivered by the IT Team to improve business functions. This role will be involved in managing any information requests during development and then organise testing once complete while relaying and feedback. Person Specification & Skills: A candidate that would be successful in this role will have the following skills: • Strong problem-solving skills to investigate issues and find the cause of the problem or find the best equipped team member to deal with the issue. Using processes such as trial-and-error and process of elimination, • Well-developed communication skills backed up by experience in customer facing roles. A ability to speak with confidence and in a concise manner. This includes both written and verbal communication., • An ability to prioritise work based on the importance and potential impact of any tasks. This can also include having sudden issues or tasks being given to the candidate causing them to have to re-prioritise their workload., • Good organisation and time management skills, particularly while working from home., • An interest in learning new topics and technologies to a level of knowledge that can be applied and explained to others., • Works well as part of a team both large and small, hopefully some experience of working with technical contacts such as developers. A candidate would benefit from the following experience/ skills, but it is not required: • A knowledge of the Logistics/ E-Commerce industry, • Experience using Salesforce/ Service Cloud, • Experience delivering projects, • A knowledge of/Experience with Warehouse Management Systems (WMS) This is a fantastic entry level role, please send your CV in the first instance and if relevant you will be contacted with full role and company information. We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. We strive to create inclusive cultures where diversity is seen as real value for the company. Our mission is for everyone to feel empowered to be their true authentic selves at work. The candidate must meet the following requirements: • Be subject to Basic Disclosure & Barring Services check., • Able to work a full 40 hour week

Role: 2nd Line IT Support Engineer Department: IT Reports To: Head of IT Pauline Quirke Academy of Performing Arts (PQA) is a UK-wide network of performing arts academies providing outstanding extracurricular training for students aged 4–18. Through high-quality tuition in Comedy & Drama, Musical Theatre and Film & Television, PQA empowers young people to build confidence, creativity and life skills in a safe and inclusive environment. This role sits within the IT team at PQA, which is responsible for supporting head office staff and external Principals operating PQA academies under licenses with a wide range of technical queries. You will primarily operate as a second line support engineer, working closely with our first-line support to resolve escalated issues and deliver effective solutions in a timely manner. Key Responsibilities Support HQ and external Principals IT queries and support Principals’ personal equipment if required. Support and maintain IT hardware and software within agreed SLA’s, and act as an escalation point for our 1st line IT support. Support the Head Office network (firewalls, switches and lease lines), making sure systems are operating efficiently. Help maintain a high level of availability to PQA’s IT systems, resolving any issues that arise. Administer and maintain our Microsoft Dynamic based database, coordinating with external support teams as needed. Effectively collaborate with 3rd party support on IT support tasks and projects. Proactively identify potential systems improvements and efficiencies. Support systems-based project work organised around CAB delivery cycles, as well as other IT projects and initiatives. Occasional travel to events such as conferences or academy visits. Such events will be planned in advance and reasonable notice will be provided. From time to time you may be required to perform ad hoc tasks which sit outside of this job description. Person Specification Essential Experience & Skills Microsoft 365 administration experience. Excellent customer service skills, both written (email) and verbal. Experience with Microsoft Power Platform (including Power Automate) and Microsoft Dynamics. Strong documentation skills with the ability to produce clear technical and user-facing guides. 2–5 years’ experience in a 2nd Line IT Support role (or equivalent). Advanced technical knowledge across 1st and 2nd Line support environments. Networking experience, including Wi-Fi, switches, firewalls, and NAS devices. Experience supporting and administering Windows Server environments (2012 R2 through to 2022). Experience installing, configuring, and maintaining printers. Experience with VMware (version 5.5 or above desirable). Knowledge of VoIP and phone system technologies. Administration of endpoint security tools, including Sophos Antivirus and BitLocker. Windows 10 and Windows 11 installation, support, and troubleshooting. Experience using service desk/ticketing systems and managing tickets through to resolution in line with SLAs. Clear enhanced DBS check (carried out by PQA). Desirable attributes Barracuda Backup Office admin ITIL experience Power BI & Power Automate experience PRTG Sensors Terminal Services Environment Experience with VMware (version 5.5 or above desirable) Personal Attributes Able to work effectively as part of a team while also managing and delivering individual projects independently. Willing and able to follow instructions accurately, with an initiative-taking approach to learning new skills and technologies. Confident communicator with the ability to present information clearly and concisely to diverse groups of stakeholders. Critical thinking skills and able to work well under pressure. Location: High Wycombe (Head Office) - with some home working available Holiday: 20 days + 3 days holiday at Christmas (and bank holidays) Hours: 40 per week Benefits include: Onsite free parking Birthday bonus day off Breakfast and refreshments available Employee Assistance Programme After probation has been passed (usually 6 months): Gym membership contribution Cycle to work scheme Private healthcare cover Life insurance

HGV Class 1 Day or Night Delivery Driver We are recruiting for a HGV Class 1 Delivery Drivers to work day or night shifts week days and evenings for our client based in the Slough area on an ongoing or Adhock booking. A perfect role for HGV Class 1 drivers who wants full time work or just looking for adhock booking. Requirements of a HGV Class 1 Delivery Driver Minimum 24 months HGV driving (Cat CE) recent experience in UK . Be able to unload vehicle where required. Have British Driving Licence, Full CPC and DIGI tachograph. Confident with manual handling as bulky lifting is required in this role. Excellent customer service skills as this is a customer facing role. No more than 6 points (No DR, DD's or IN) Must have the correct PPE - HI Vis and Safety Boots. Complete vehicle checks. Being flexible and able to complete runs safely. PAYE Pay Rates & Further details: Pay Rate start: £20.00 - (PAYE) £24.00 Umbrella 8 hrs minimum pay guaranteed Free parking available on-site Location: Slough Duration: Ongoing / Adhoc If you are interested in this HGV Class 1 Delivery Driver role, please don't hesitate to apply

Job Title: D365 F&O Functional Consultant Location - Windsor, UK (1 day a week) Key Responsibilities (Please specify if the position is an individual one or part of a team) As a Functional Consultant, liaise with business owners and development teams to refine Microsoft Dynamics 365 F&O solution that is suitable for our business. Working closely with Business stake holders, ability to advise them in business terms about how to transform their business in line with the capabilities of Microsoft Dynamics 365 F&O and can translate it into technical requirements. Overseeing the implementation of the F&O project. Responsible for the design, management, and implementation of multiple functional aspects of the solution. Work with the technical team to business requirements into working, customer-focused solutions. Experience with Functional testing and end to end process testing and integration testing using Postman. Key Skills / Knowledge Proven experience in technologies and capabilities provided by Dynamics 365 Finance and Operations. The out of the box capabilities and limitations. Direct Debit experience. Demonstrated experience in the SCM & Finance modules and willing to explore the other modules. Full implementation lifecycle experience of ERP based programmes within Microsoft Dynamics 365 and knowledge of the supporting business processes. Experience in facilitating workshops to gather and document user needs and translating them into business processes and a product backlog. A passion for delivering according to an agile methodology, planning projects and releases in sprints and writing Epics, Features and User Stories. An understanding of the broader Microsoft stack and be able to leverage it to create powerful solutions (PowerApps, Power BI, Dataverse, Azure, Office 365) and working in fast paced Agile environments. Relevant functional experience approx. 5-6 years. Experience Required 5-6 years of relevant D365 F&O functional experience, Overall exp 12+ years. Experience working as an Individual contributor. Experience of Agile Processes. Energy Industry exposure will be an advantage. Person Specification I.e., Negotiating, client facing, communication, assertive, team leading/team member skills, supportive. Client Facing, Excellent communication, Team leadership, Co-ordination, and multiple vendor engagement TPBN1_UKTJ

HGV Class 1 Day or Night Delivery Driver We are recruiting for a HGV Class 1 Delivery Driver to work day or night shifts for our client based in the Slough area on an ongoing or Adhock booking. A perfect role for HGV Class 1 drivers who wants full time work or just looking for adhock booking. Requirements of a HGV Class 1 Delivery Driver Minimum 24 months HGV driving (Cat CE) recent experience in UK . Be able to unload vehicle where required. Have British Driving Licence, Full CPC and DIGI tachograph. Confident with manual handling as bulky lifting is required in this role. Excellent customer service skills as this is a customer facing role. No more than 6 points (No DR, DD's or IN) Must have the correct PPE - HI Vis and Safety Boots. Complete vehicle checks. Being flexible and able to complete runs safely. PAYE Pay Rates & Further details: Pay Rate start: £20.00 - (PAYE) £22.00 Umbrella 8 hrs minimum pay guaranteed Free parking available on-site Location: Slough Duration: Ongoing / Adhoc If you are interested in this HGV Class 1 Delivery Driver role, please don't hesitate to apply

Role Title: UK&I Commercial Manager Contract: 6 months Location: Marlow (hybrid) 3 days on site, 2 days remote SRG are working with a leading pharmaceutical company based in Marlow. Our client develops and manufacture an impressive portfolio of aesthetics brands and products. Our client is committed to driving innovation and providing high-quality products and services. Role Overview Work closely with the Trade Channel Management Lead and Customer Services to help define and design Commercial Policies across Customers, Pharmacy and Training Provider groups. Monitor and analyse pricing to ensure market parity is maintained as a minimum. Report on commercial policies to the Trade Channel Lead and Finance Director as well as to the Sales and other key commercial functions to inform decision making. Ensure compliance to all relevant SOP's and Legal requirements in relation to competition law, regulatory requirements and internal standards. Collaborate and align with other key stakeholders to support current and future sales data governance. Key Responsibilities: Country Commercial Organisation Regularly review Commercial policy structures across all impacted Customer Groups ensuring tiering is accurate and in line with market dynamics and predicted customer demand. Ensure reporting on Commercial Policies is updated in accordance with agreed cadence including Quarter End reporting to allow impacted teams to make appropriate pricing decisions for customers. Frequently review the average selling price (ASP) of all product sales to determine if pricing is appropriately tethered to both brand and market position including competitor positioning. Own the regular reports for the Trade Channel Lead across multiple disciplines so that commercial and trade decisions are made with the most relevant and up to date intelligence to hand. Deliver bespoke reporting appropriate to current focus and collaborate with Business Excellence to ensure consistency of reporting to all commercial functions - delivering data as "One aligned truth" to the organisation. Additionally, manage reporting for KPI & Business reviews. Ensure a requisite level of data health across the Trading organisation and ensure everything is maintained and accurate in accordance with GDPR principles. Be the first point of contact for the sales organisation for queries on product pricing and Commercial Policy application and proactively look for opportunities to improve data processing and decision making across commercial functions with Business Excellence Review all market segments that consume company product, looking for opportunity to organically grow and/or constrain as required. Use commercial and analytical acumen aided by appropriate business software and market intelligence to look for genuine value add profit & growth opportunities for the business Key Customer Interaction Work closely with the Customer Services team, as required, providing commercial support and expert analysis on inventory management for customers. Engage with our key agency, The Healthexchange, to determine commercial parity between HEX and Direct accounts, making sure that redundant data is removed and that appropriate commercial controls are in place. Deputise for the Trade Channel Lead as required in both internal and external meetings both customer and non-customer facing. Collaborate with and align with Business Excellence to support fit for future data governance and reporting. Preferred Education: Degree, preferably in Business, Finance or Accounting. Preferred Experience: At least 3 years of previous experience in similar role. Pharma and/or medical device business desired Experience in commercial policy development Building Trusting Relationships: Has a consultative approach; strong customer orientation and engagement; implements services to meet customers' and organization's needs Sustaining Customer Satisfaction: Seeks and acts on customer feedback resolving difficult issues in a timely manner Building Strategic Work Relationships: Able to build cross functional relationships, demonstrates high interrelation and social skills, interacting externally and internally; able to lead and influence; has a teamwork / knowledge sharing attitude Broadening Business Value/ High Impact Communication: Quickly understands business operations, able to identify key opportunities and levers to develop business plans; excellent interpersonal skills, able to influence and negotiate effectively; focused on execution and delivery of results; uses initiative and highly proactive. Continuous Improvement: Identifies opportunities; problem solves; seeks process improvement; flexible and adaptable; has self-motivation and demonstrates creativity; able to challenge the status quo Change Management: Proven ability to drive small business change with evidence of direct business benefit or avoidance of disbenefit. Ability to manipulate data and present findings with value added insights covering sales force up to senior leadership Ability to challenge the status quo and propose appropriate solutions or new ways of working Experience with developing dashboards in Power BI to support data-driven decision making Working knowledge of data cubes and SSAS Can extract and integrate large datasets from multiple sources Comfortable setting up and maintaining automated reporting processes Expert knowledge of Power BI features such as Dax and Power Query Experience working with relational data Track record of data visualization Advanced Excel skills including formulas, functions & pivot tablesGuidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Job Title: Property Manager Location: Slough and some work out of East London head office Contract: Rolling 3-month contract Rate: £25-£27 per hour (Umbrella) Overview A Housing Association in Slough is seeking an experienced Property Manager to support the effective management of a residential portfolio. This is a customer-facing role requiring strong estate management, tenancy management, and maintenance coordination skills. Key Responsibilities Deliver a responsive, efficient and customer-focused estate management service Manage tenancies and licences, including processing lets and fast-paced move-ins Conduct regular estate walkarounds and weekly inspections across the patch Carry out Health & Safety checks and follow up on Fire Risk Assessment actions Monitor maintenance issues, raise repairs and manage contractors through to completion Manage voids effectively, supporting rental income and minimising void periods Liaise with internal teams, third-party contractors and external stakeholders Ensure properties and estates are safe, compliant, well-maintained and presentable Maintain accurate records and reports using CRM / Microsoft D365 systems Handle resident enquiries and complaints within target times, managing expectations Conduct tenancy and asset management checks, including fraud and subletting prevention Requirements Proven estate / property management experience (essential) Property management and lettings experience, including tenancy management Strong understanding of tenancy types (including ASTs), legal notices and breaches Experience managing voids, inspections, repairs and contractor performance Excellent communication and customer service skills Ability to work to deadlines in a fast-paced, customer-focused environment Good IT skills including MS Office, Excel, Teams and CRM systems Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy

A leading UK fitted furniture company is seeking sales professionals to join its team The Role Attend company-booked, in-home appointments (no cold calling) Carry out site surveys and customer consultations Design and sell bespoke fitted furniture solutions Use CAD-based software to create room designs Deliver excellent customer service Full training is provided; previous sales or customer-facing experience is beneficial. What’s on Offer High volume of inbound, company-booked appointments Excellent earning potential (£50,000–£100,000 OTE) Weekly paid commission Flexible full-time working Full sample kit provided Requirements Strong communication skills and a positive attitude Valid UK driving licence and own reliable vehicle (business insured) Own telephone and laptop Flexibility to work evenings and weekends Comfortable working self-employed, commission-only Work Location: In person

Data Centre Controls Engineer £50,000 - £55,000 Basic (Overtime OTE £65K) + Bonus + Car + Training + Technical Progression + Pension + Healthcare London Are you a skilled and open-minded Controls or BMS Engineer ready to take your career to the next level in a fast-paced, mission-critical environment? Clear are working with an established and innovative Ignition, SCADA, PLC, and BEMS integrator in the data centre space who are looking for a dedicated Data Centre Controls Engineer to support the continued delivery of high-quality service and project solutions for our data centre client. This is a home-based role with regular travel to data centres across London and the Southeast. This position offers a flexible and rewarding opportunity for an experienced engineer looking to grow in a dynamic and supportive team. Key Responsibilities: Engineer and maintain SCADA and PLC systems within mission-critical data centre environments, including fault diagnosis and repair of Ignition-based front-end applications, PLC Ladder Logic, and redundant communications protocols. Deliver expert BMS (Trend) and PLC maintenance, ensuring maximum system uptime, reliability, and compliance with customer and regulatory standards. Perform detailed site surveys and documentation, gathering all necessary data (e.g. software, graphics, containment, and wiring layouts) to enable accurate task execution and seamless project delivery. Collaborate closely with sales, delivery, and R&D teams, translating client needs into effective control solutions while supporting pre-sales estimating, solution development, and ongoing system optimisation. Provide exceptional customer-facing support, handling technical challenges and complaints with professionalism while maintaining long-term client trust and promoting Chartwell's reputation for quality and reliability. Ideal Candidate: Possess hands-on experience with PLC and SCADA systems or someone who has a strong background in BMS engineering. Exhibit excellent communication and interpersonal skills, capable of liaising effectively with clients, sales teams, and R&D to deliver tailored, high-reliability control solutions. Be highly organised and proactive, with strong problem-solving abilities and a track record of working effectively during unsociable hours when required. Show a customer-focused mindset, combining technical expertise with a willingness to learn, a can-do attitude, and the ability to build lasting client relationships. What's on Offer: Company car or car allowance Industry leading bonus scheme rewarding your performance and commitment. Private healthcare with the option to include your family. Overtime Pension plan Personalised career development plan designed to help you grow and advance with us. Keywords: BMS, Building Management Systems, BAS, Building Automation Systems, PLC, SCADA, HVAC Controls, Heating, Ventilation, Air-Conditioning, Energy Monitoring, Programming, Commissioning, Software Development, Control Systems, Tridium, Trend, Siemens, Schneider, Trend IQ Vision, Trend 963, Tridium Niagara, Tridium N4, Schneider Ecostruxure, Siemens Desigo, Sales Engineer, Account Manager, Technical Account Manager, BMS Engineer, BMS Service Engineer, BMS Commissioning Engineer, Field Service Engineer, Service, Maintenance, facilities management, INDUK

Account Manager As an Account Manager, you’ll join a collaborative commercial team supporting the factory. You’ll manage day-to-day communications and commercial relationships with a portfolio of key customers - ensuring exceptional service, efficient order management, and ongoing business growth. This is a customer-facing, factory-based role where you’ll take ownership of accounts, oversee production scheduling, coordinate with internal teams, and drive customer satisfaction and profitability. Key Responsibilities * Act as the main point of contact for allocated customers, ensuring their needs are met. * Manage orders from placement through to delivery, liaising closely with production, engineering, and quality teams. * Handle purchase orders and support material planning with buyers. * Prepare and attend Quarterly Business Reviews (QBRs). * Monitor commercial performance and present KPIs to the senior team. * Support negotiations for new business and continuous improvement projects. * Maintain strong, proactive relationships with customers, promoting growth and efficiency. About You * Proven experience managing customer accounts within a manufacturing environment (electronics preferred). * Strong communication, negotiation, and relationship-building skills. * Commercially astute, with understanding of revenue and margin impact. * Confident using MRP systems and handling complex data with accuracy. * Able to thrive in a fast-paced, hands-on manufacturing setting. * Full UK driving licence and willingness to travel (mostly UK-based). What’s on Offer * Competitive salary (dependent on skills and experience) * 37-hour working week (Mon–Thurs 08:00–16:30, Fri 08:00–13:30) * 22 days holiday + Bank Holidays + up to 3 additional long-service days * Company pension * Free parking, modern facilities, and complimentary refreshments

Role: CNC Service Technician Salary: Up to £40,000 depending on experience Location: Maidenhead We are seeking a skilled CNC Service Engineer to provide on-site service, maintenance, and repair of industrial machine tools. You will be responsible for ensuring our customers' CNC machinery operates efficiently and reliably, minimizing downtime, and providing technical expertise in troubleshooting and preventative maintenance. This role is ideal for a hands-on engineer with strong mechanical, electrical, and controls experience on milling, turning, and multi-axis CNC machines. Responsibilities: Provide on-site service, installation, maintenance, and repair of CNC machine tools Diagnose mechanical, electrical, and control system faults Carry out preventative maintenance programs to maximize machine uptime Calibrate and align CNC machinery to ensure precision and quality standards Commission new equipment and provide customer training as required Maintain accurate service records, reports, and timesheets Support customers with technical guidance and operational advice Ensure compliance with Health & Safety regulations and company safety procedures Travel to customer sites as required within the assigned territory Participate in emergency call-outs and overtime assignments when necessary Skills & Experience Proven experience working with CNC machine tools, including milling and turning machines Strong mechanical aptitude and understanding of electrical and control systems Knowledge of CNC controllers such as FANUC, Siemens, Heidenhain, or similar Ability to read technical drawings, schematics, and manuals Experience with machine installation, commissioning, and alignment Strong problem-solving and fault-finding skills Excellent communication skills and customer-facing experience Full driving license; willingness to travel regularly Ability to work independently and manage your own workloadWR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy

Mechanical Project Manager Location: Slough / London Sector: Mechanical Building Services, Critical & Live Environments Employment Type: Full-Time, Permanent Salary: £75,000 – £80,000 per annum Package: Travel allowance plus comprehensive benefits package Role Overview The Mechanical Project Manager will be site-based in Slough/London, delivering mechanical engineering and construction works across complex projects within live and critical environments. The role requires strong commercial awareness, effective site leadership, and tight control of project documentation and subcontractor coordination. Previous data centre experience is advantageous but not essential. Candidates from other critical or live environments with transferable experience are encouraged to apply. Key Responsibilities Lead mechanical project delivery on live construction sites. Manage mechanical infrastructure packages in line with programme, quality, and safety requirements. Coordinate site teams, subcontractors, trades, and the supply chain. Ensure works are delivered safely, on time, and to client and company standards. Implement and maintain QA systems and site records throughout the project lifecycle. Ensure full compliance with health & safety, CDM regulations, environmental legislation, and HSQE standards. Prepare and manage programmes, method statements, and risk assessments. Produce weekly progress, safety, and site condition reports. Chair and minute subcontractor and project meetings. Maintain strong working relationships with clients, subcontractors, and internal stakeholders. Identify and manage project risks, variations, and value engineering opportunities. Monitor costs and support delivery within agreed budgets. Carry out site surveys, testing documentation, and ensure workforce competency compliance. Experience & Qualifications Experience at Mechanical Project Engineer or Mechanical Project Manager level. Proven background delivering mechanical packages in live or critical environments. Relevant mechanical qualifications. SMSTS and CSCS Managers Card. Strong commercial awareness and project documentation skills. Experience working for customer-facing contractors. Working knowledge of planning software, SharePoint, and MS Office. Solid understanding of health & safety, CDM, and environmental legislation. Excellent organisational, communication, and time management skills. What’s on Offer £75,000 – £80,000 salary, depending on experience. Travel allowance. Private healthcare and dental insurance. Life insurance and pension scheme. Employee-Owned Trust (EOT) scheme after 12 months. Length of service rewards, trade discounts, and private financial advice. Long-term career opportunity with a stable and growing contractor

A Customer facing Technical Project Manager with proven commercial experience encompassing electronic hardware, software and/or system design will work closely with clients technical teams to deliver the very latest radar and surveillance systems.

Minimum 1 year of experience in a customer‑facing or technical support role. This role offers a unique opportunity to combine advanced embedded multimedia engineering with direct customer collaboration, enabling real‑world automotive products from early design stages through commercialization. I

Candidates should have a valid driving licence, good local knowledge, and strong customer focus.

A leading technology company in the UK is looking for a Field Application Engineer to support the aerospace and defense markets.This role allows for flexible working conditions and includes frequent travel throughout the UK and Europe.Candidates should have a strong background in electronics design,

An innovative tech company in Greater London is seeking a Forward Deployed Engineer to support customer deployments and enhance their software testing platform. This role combines engineering and customer interaction, requiring strong programming skills and effective communication.

Ideal candidates should have experience in customer-facing roles and strong attention to detail. A well-established financial services company in the UK is seeking a Credit Control Associate to manage customer accounts within a collaborative team.

Experience in a customer‑facing engineering / forward‑deployed environment. Senior Python Software Engineer (Customer Facing, FDE, Python AI Agent/LLM). They are hiring 2 x customer‑facing, hands‑on Python Engineer / Data Scientists to join their brand new Forward Deployed team in London.