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Overview: We are seeking an experienced Quality Lead to champion quality standards across our organisation. This role will ensure compliance with industry regulations, drive continuous improvement, and maintain robust quality systems that support operational excellence. Key Responsibilities: • Act as a key partner to Operations and collaborate with all departments to uphold quality objectives., • Lead the development, maintenance, and enhancement of the Integrated Business Management System and Quality Management frameworks., • Align departmental processes with recognised standards, fostering a culture of continuous improvement., • Manage and mentor a team of quality engineers, with a focus on production and supplier quality performance., • Plan, coordinate, and execute internal and external audits to sustain ISO9001:2015 certification., • Apply and integrate AQAP defence standards, including NATO quality assurance protocols and quality plans., • Introduce AS9100 standards where applicable to strengthen aerospace compliance., • Implement configuration management practices in line with ISO requirements., • Design, implement, and monitor quality control procedures for manufacturing operations., • Analyse non-conformance data to identify trends and recommend corrective actions., • Deliver training and guidance on quality processes to staff across the business., • Review design and manufacturing documentation to ensure accurate process implementation., • Establish supplier quality standards and maintain a comprehensive supplier quality manual., • Conduct supplier audits and collaborate on corrective actions to resolve quality issues., • Track supplier performance through metrics and reporting systems., • Work closely with customer-facing teams to address and resolve quality-related concerns., • Develop and maintain incident and observation reporting systems for quality issues., • Provide monthly quality performance reports to senior leadership., • Partner with design engineering to define product quality standards in line with legislation., • Communicate effectively in writing and verbally to convey information clearly and accurately., • Demonstrate strong organisational skills, meeting deadlines and escalating issues when necessary., • Exhibit leadership qualities, motivating teams and driving initiatives independently., • Deliver exceptional internal and external customer service with a proactive, collaborative approach., • Certified Lead Auditor., • Degree in Quality Management, Engineering, or a related discipline., • At least 8 years’ experience in quality management within manufacturing and defence sectors; marine industry experience preferred., • Proven track record in implementing ISO, AQAP, and AS standards., • Full UK driving licence., • Strong leadership and team management capabilities., • Excellent organisational, problem-solving, and stakeholder engagement skills.

Suitable candidate for the Credit Controller vacancy: Due to the office location, applicants will need to have access to a car A customer service/ facing background would be desirable but not essential Additional information and benefits for the Credit Controller vacancy: Hybrid working Free pa

Electrical Wholesale Sales Advisor / Internal Sales Executive. A Southampton based electrical wholesaler have an opportunity for an Internal Sales Executive / Telesales Executive to join the team in both an office-based position and a customer facing trade counter role. The Electrical Wholesale Sale

You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. Due to the service that Wickes provides, you would be required to help multiple functions across the store.

Do you have a background in Cyber Security Assurance with a strong understanding of delivering and maintaining cybersecurity certifications, along with strong understanding of SOC operations and security assurance frameworks and also experience in customer-facing assurance activities, including audi

TUV SUD is looking for an experienced Senior Engineer to join our Electrical Safety team based in Fareham, Hampshire. You will have good interpersonal skills, a confidence working face-to-face with clients in this customer facing role and an aspiration to progress as a Product Safety Specialist in a

A leading retail company is seeking a Team Support Manager to lead operations and ensure a high standard of customer service in Fareham.The ideal candidate will have strong digital capabilities and experience in a customer-facing role.Responsibilities include coordinating resources during store oper

Customer-facing, this role sees you harnessing your legal expertise to level with our client’s eye-to-eye,understandingtheir needs,diagnosingareas forimprovement, andcollaborating with Luminance’s commercial operations and administrative functions to continue enhancing the Lumi-client experience

Candidates should possess experience in customer-facing technical roles, a Bachelor's degree, and fluency in both English and German.

The role includes troubleshooting, customer interaction, and collaboration across teams to implement long-term solutions. Ideal candidates possess strong communication skills and a solid foundation in network design and Linux systems, with a customer-centric mindset.

The role involves supporting a positive customer experience and maintaining security within stores. Ideal candidates will demonstrate strong customer service skills and the ability to handle conflicts effectively.

Ideal candidates will have experience in sales or customer service, strong communication skills, and a customer-focused approach. A leading service provider in Greater London is seeking a Sales Estimator & Installer to provide top-notch customer service and technical installations. The role involves

A leading aerospace company in the UK seeks a Customer Quality Engineer to support NPI programs. The role involves coordinating APQP activities, acting as the primary interface for customer engagements, and ensuring alignment with internal teams.

A leading IT service provider in the East Midlands is seeking an experienced Oracle Database Engineer to join their Data Ops team.This role focuses on providing exceptional database delivery and support services, requiring hands-on technical skills and excellent communication.Ideal candidates will h

The ideal candidate will have at least 5 years of experience in a customer-facing role, strong SQL skills, and relevant IT certifications. A leading legal technology firm in the United Kingdom is seeking a technical expert to enhance customer experiences with their products.

Ideal candidates will possess a Bachelor's degree in Computer Science and over 5 years of experience in a customer-facing role, with a strong proficiency in modern web technologies. A leading digital experience platform in London is seeking a Senior Solution Architect to partner with international c

The successful candidate will have a strong background in software engineering, be solution-focused, and possess the ability to engage proactively with customers. This role involves collaborating with cross-functional teams to address customer challenges and deliver impactful solutions.

A leading water company in Greater London is seeking a Customer Water Quality Officer to test water samples at customers' homes and businesses. Successful candidates will have customer-facing experience, a clean driving licence, and a commitment to quality service. The role involves managing samplin

A cybersecurity company located in Greater London is searching for a Deployment Engineer to serve as the primary technical contact for customers. The ideal candidate will have over 4 years of experience in a technical engineering role, proficient in troubleshooting and communicating effectively with

An innovative AI lab is seeking a skilled individual to join as a Deployed Engineer, focusing on customer engagement and technical integration of AI products.

Experience in a customer‑facing engineering / forward‑deployed environment. Senior Python Software Engineer (Customer Facing, FDE, Python AI Agent/LLM). They are hiring 2 x customer‑facing, hands‑on Python Engineer / Data Scientists to join their brand new Forward Deployed team in London.

The position offers a modern working environment, including a combination of home, office, and customer site work.

A leading retail company in the UK is seeking a Retail Assistant to deliver exceptional customer service and create a welcoming experience for our customers. Ideal candidates are passionate about customer service, excellent team players, and capable of working in a fast-paced environment.

This position involves working closely with Sales Engineers to provide technical knowledge and support, preparing design documentation, and assisting customers with product integration. Ideal candidates will have a background in embedded computing, strong troubleshooting skills, and hands-on experie

Use technical and market knowledge to inspire the customer to generate future investment from suppliers / growers. Ensure all products meet ours and customer requirements for quality, authenticity, safety, and legality. Take specific responsibility for the customer artwork and new design development

A leading cloud service provider in London is seeking a Cloud Engineer to develop strong customer relationships and support Fastly's products.

A leading digital experience platform is seeking a Senior Solution Architect in London to provide technical consultation and ensure project success with international customers. You will engage with both technical and non-technical stakeholders and create enabling materials for customers.

A leading security technology provider in Lincolnshire is seeking a Technical Support Specialist to provide top-notch technical support to customers. This role focuses on troubleshooting hardware and software issues, supporting installations, and ensuring customer satisfaction.

This role requires experience in AI/ML workflows and a customer-facing background. A legal AI software company is seeking a Senior Python Software Engineer to work closely with enterprise customers on bespoke solutions.

Want only internal, non‑customer‑facing work. GTM Engineer (Customer-facing). If you love solving complex problems for enterprise customers, this role is for you.