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Exciting Opportunity! Join Odevo as a Business Relationship Manager Odevo continues to redefine residential property management through technology, innovation, and exceptional service. As we expand our digital capabilities across multiple Operating Companies (OpCos), we are strengthening the way IT partners with the business, and we are now looking for a motivated and relationship driven professional to join our UK IT Operations team. This is a unique opportunity to play a pivotal role in aligning technology delivery with business needs, ensuring our OpCos have clear visibility, open communication, and seamless support as we transform the industry together. Position: Business Relationship Manager Company: Odevo UK Location: Hybrid – London/ UK based Offices Working Hours: Monday to Friday 37.5 hours a week Salary: Not just competitive but tailored to your experience and expertise. Contract: Permanent Our package includes 25 days of annual leave, in addition to public holidays, private healthcare, pension contributions, staff discounts, and more. The Role As a Business Relationship Manager, you will act as the single point of contact between IT Operations, Product Support, Project Teams, and our OpCos. You will champion the voice of the customer, ensuring that feedback, priorities, and business requirements are understood and actioned across IT. This role is central to creating strong, strategic partnerships between IT and the business, maintaining forward looking roadmaps, supporting change initiatives, tracking IT spend, and advising OpCo leadership on technology capabilities and improvements. You will bring clarity, alignment, and structure to how each OpCo engages with IT, ensuring a seamless and collaborative experience. Key Responsibilities • Act as the primary liaison between IT Operations, Product Support, Project Teams, and OpCos, • Represent OpCo needs within IT, ensuring their feedback is clearly communicated and prioritised, • Build strong, trusted relationships with stakeholders across all OpCos, • Facilitate regular engagement sessions and feedback loops, • Translate business needs into actionable insights for IT and Product teams, • Maintain tailored IT and product roadmaps for each OpCo, aligned to Odevo’s strategy, • Monitor delivery progress and ensure alignment with priorities and timelines, • Support change management and communication for IT initiatives, • Identify and escalate risks affecting OpCo satisfaction or delivery, • Provide consolidated visibility of group-wide IT and product roadmaps, • Track and report IT spend related to OpCo initiatives, supporting budgeting and transparency, • Experience in business partnering, stakeholder engagement, or service delivery within IT or technology-driven environments, • Strong understanding of IT operations, product lifecycles, and project delivery, • Excellent communication and interpersonal skills, with the ability to influence at all levels, • Ability to manage competing priorities and align diverse teams, • Experience working in multi-entity or federated business structures is highly desirable, • ITIL, Agile, or PRINCE2 certifications Ready for this incredible opportunity? Explore Odevo on LinkedIn for more insights, or visit our website for a full list of current openings. To get more details or answers to your questions, reach out to our friendly recruitment team at and mention the reference number "Ref #LI-EW1." Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period.

Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian, we’re more than just a technology consultancy - we’re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we’re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager, where you’ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won’t just implement systems; you’ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up to £70,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Legal Cashier Experience. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We’re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We’re a small, friendly team that’s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you’ll be hands-on and involved in making sure every client experience exceeds expectations. What You’ll Be Doing: As Technical Delivery Manager, you’ll be at the forefront of driving digital transformation for law firms across the UK. You’ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions., • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured., • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts., • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian’s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You’ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider., • Legal Cashier experience, • Proven track record in implementing legal practice management systems., • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows., • Ability to produce clear, structured technical documentation for both internal and client use., • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations., • Familiarity with Actionstep is highly advantageous, though not essential., • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes., • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we’re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don’t just implement systems—we unlock potential. With Actionstep, the world’s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we’re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Room Leader Key InformationLocation: Waltham Abbey, Essex, United Kingdom Essex EN9 3FA Contract Type: Full-timeContract Length: PermanentSalary: £13.78 - £14.25 (£28,882.88 - £29,868.00 full time equivalent salary 40 hours per week all year round) Benefits: Birthday Off, 6 fully paid sick days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward, 50 % Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning platform Access Join the Kindred Family – A Place to Grow, Thrive, and Make a Difference Are you passionate about early years education, supporting children's development and leading a team? At Kindred, we believe work should be more than just a job – it should be a place where you feel valued, supported, and inspired every day. Due to a new opportunity, we’re excited to welcome a Room Leader to our friendly and dedicated team inWaltham Abbey, Essex, United Kingdom . Whether you’re just starting out or looking for your next professional step, this role offers the chance to be part of a warm, inclusive environment where 91.71% of our team would recommend us as a great place to work. What You’ll Need Essential: Strong written and verbal communication skills Excellent organisational ability and attention to detail Provide outstanding customer service Have good time management, meeting deadlines Hold a full and relevant Early Years Level 3 Childcare Qualification or higher Desirable: Previous experience of leading a team Current paediatric first aid certificate Safeguarding and child protection training (although full training will be given) Current food hygiene certificate What You’ll Be Doing As a Room Leader, you will: To support the Manager and fellow Room Leaders to ensure the highest standards of Early Years care and education across the setting To maintain an organised, safe and stimulating room environment To keep accurate records and ensure procedures are followed within the room To help build and maintain a reputation as the setting of choice in the area for both children and employees To model and monitor best practice in accordance with regulatory guidelines To support and inspire your team of practitioners To aid with the induction of new team members, welcoming them into the Kindred family Why Join Kindred? At Kindred, we’re more than a nursery group – we’re a family. Supportive Culture – Our nurseries are built on strong relationships, teamwork, and a genuine sense of belonging.Career Development – Whether you're an apprentice or a seasoned professional, we offer clear progression pathways, structured training, and mentorship.Work-Life Balance – Enjoy structured working hours, flexible shift options, and hybrid roles (where applicable).Competitive Pay & Benefits – We regularly benchmark our salaries and offer generous benefits including bonuses, pensions, and paid leave.Award-Winning Family – Join a company that values recognition, personal growth, and team success. Our Recruitment Process Interviews: Rolling InterviewsExpected Start Date: ASAP Our process includes: • A video interview followed by a face-to-face interview with a stay and play at the nursery, • ‘Stay and Play’ session to observe you working with children *fully supervised To apply for the Room Leader position with us, please click the "Quick Apply" button and submit your CV and a short cover letter explaining your interest in the role. We aim to respond to all applicants within 2–5 working days. Thank you for considering a career with Kindred! As part of our commitment to safeguarding and promoting the welfare of the children in our care, the successful candidate is expected to undergo an enhanced DBS check IND 1 ROL

Deputy Manager Key InformationLocation: Edmonton, Hertfordshire, United Kingdom Hertfordshire N9 9TQContract Type: Full-timeContract Length: PermanentSalary: £16.00 - £18.00 per hour (£33,536 - £37,728 per annum full time equivalent salary 40 hours per week all year round) Benefits: Birthday Off, 6 fully paid sick days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward, 50 % Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning platform Access Join the Kindred Family – A Place to Grow, Thrive, and Make a Difference Are you passionate about early years education, supporting children's development, and leading high-performing teams? At Kindred, we believe work should be more than just a job – it should be a place where you feel valued, supported, and inspired every day. Due to a new opportunity we’re excited to welcome a Deputy Manager to our friendly and dedicated team in Edmonton, Hertfordshire, United Kingdom . Whether you’re just starting out or looking for your next professional step, this role offers the chance to be part of a warm, inclusive environment where 91.71% of our team would recommend us as a great place to work. What You’ll Need Essential: Strong written and verbal communication skills Excellent organisational ability and attention to detail Provide outstanding customer service Have good time management, meeting deadlines Experience of leading and managing a team Hold a full and relevant Early Years Level 3 Childcare Qualification or higher Demonstrate sound knowledge of the EYFS guidelines Desirable: Previous experience of leading a team Current paediatric first aid certificate Safeguarding and child protection training (although full training will be given) Current food hygiene certificate What You’ll Be Doing As a Deputy Manager, you will: To support the Manager, Third in Charge and Room Leaders to ensure the highest standards of Early Years care and education across the setting To maintain an organised, safe and stimulating nursery environment To keep accurate records and ensure procedures are followed within the room To help build and maintain a reputation as the setting of choice in the area for both children and employees To model and monitor best practice in accordance with regulatory guidelines To support and inspire your team of Room Leaders and Practitioners To aid with the induction of new team members, welcoming them into the Kindred family Why Join Kindred? At Kindred, we’re more than a nursery group – we’re a family. Supportive Culture – Our nurseries are built on strong relationships, teamwork, and a genuine sense of belonging.Career Development – Whether you're an apprentice or a seasoned professional, we offer clear progression pathways, structured training, and mentorship.Work-Life Balance – Enjoy structured working hours, flexible shift options, and hybrid roles (where applicable).Competitive Pay & Benefits – We regularly benchmark our salaries and offer generous benefits including bonuses, pensions, and paid leave.Award-Winning Family – Join a company that values recognition, personal growth, and team success. Our Recruitment Process Interviews: Rolling InterviewsExpected Start Date: ASAP Our process includes: • A video interview followed by a face-to-face interview with a stay and play at the nursery, • ‘Stay and Play’ session to observe you working with children *fully supervised To apply for the Deputy Manager position with us, please click the "Quick Apply" button and submit your CV and a short cover letter explaining your interest in the role. We aim to respond to all applicants within 2–5 working days. Thank you for considering a career with Kindred! As part of our commitment to safeguarding and promoting the welfare of the children in our care, the successful candidate is expected to undergo an enhanced DBS check IND1 ROL

Aatom Recruitment is hiring on behalf of Local Authority for the role of RQ1710277 - Leasehold Advisor Job Title: RQ1710277 - Leasehold Advisor Contract Duration: 3 Months Hours per week: 36 Seeking skilled and experienced Leasehold Advisors to support our Housing Services, Collections, and Sales & Acquisition teams. This is a critical frontline role, ensuring that leaseholders receive accurate information, timely service, and excellent customer care. Working across various Housing Service Centres within the borough, the Leasehold Advisor will process a wide range of leasehold-related transactions, handle complex enquiries, and carry out technical service charge calculations. The ideal candidate will have strong analytical capability, confidence managing financial data, and a solid understanding of leasehold legislation, including Section 20 requirements. Key Responsibilities Customer & Stakeholder Engagement • Handle complex queries from residents, leaseholders, tenants, staff, legal representatives, and external stakeholders via email, phone, and in-person., • Respond to accounts-related enquiries from lessees and sales applicants professionally and efficiently., • Ensure high standards of customer care at all times. Leasehold Services • Process applications for home ownership schemes, lease extensions, alterations, assignments, and property sales., • Liaise with solicitors and legal representatives to provide accurate assignment information and register notices., • Support leaseholders with payment advice and dispute resolution. Service Charge & Financial Responsibilities • Calculate both estimated and actual service charges (revenue and capital), ensuring compliance with all statutory, contractual, and policy requirements., • Produce accurate calculations for lessees, with full reconciliation against Council systems and complete audit trails., • Produce statutory Section 20 Notices, ensuring all information meets legislative and Council standards., • Prepare all documentation required for issuing major works bills, assessing liabilities in accordance with lease terms and Section 125 limitations., • Ensure accuracy of bills and create/maintain full audit trails., • Support the collection of service charge and major works income, meeting income targets. What This Role Will Achieve The Leasehold Advisor will: • Improve accuracy and timeliness in service charge production and leasehold-related processes., • Strengthen financial controls relating to income collection and statutory billing., • Reduce service backlogs and contribute to a more responsive and efficient housing service., • Enhance customer satisfaction by delivering reliable, accurate and informed advice. Who You Will Work With The postholder will have regular contact with: • Leaseholders and tenants, • Staff at all levels across Westminster City Council, • Solicitors and external service providers, • Internal Council departments and external agencies Essential Experience and Technical Skills Experience • Prior experience working within the leasehold sector (essential)., • Experience preparing and managing service charges and major works bills., • Understanding of Section 20 and Section 20B legislative requirements., • Experience working with financial controls and audit trails. Technical Skills • Strong spreadsheet skills (essential)., • Confident working with Office 365., • Ability to analyse financial data and produce accurate calculations. Core Skills • Excellent written and verbal communication skills., • Ability to work onsite at various locations across the borough., • Strong organisational skills and ability to manage complex caseloads., • High attention to detail and accuracy.

Job Title: Nursery Manager Location: Edmonton, Hertfordshire, United Kingdom, Hertfordshire, N9 9TQContract Type: Full-timeContract Length: Permanent Hours: 40 hours per week Salary: £40,000 - £42,000 per annum (plus quarterly and annual bonuses)Benefits: Birthday Off, 6 Fully Paid Sick Days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward Scheme, 50% Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted Gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning Platform Access Join the Kindred Family – Lead, Inspire, and Make a Difference Are you an experienced early years professional with a passion for leadership and delivering outstanding childcare? At Kindred, our Nursery Managers are at the heart of our nurseries, creating supportive and inspiring environments for children and staff alike. We offer a competitive salary, career progression opportunities, quarterly and annual bonuses, and the chance to develop within a company that truly values its leaders. You’ll manage and improve your nursery, lead a talented team, and play a key role in shaping children’s early education while helping your team thrive. If you’re ambitious, driven, and passionate about early years education, we’d love to meet you. About Kindred Kindred is a family of inspiring nurseries and preschools with a distinct home-from-home environment. By creating days filled with unique moments and opportunities, we enrich children’s development during their early years. Our mission is creating inspiring worlds full of awe and wonder for little ones to grow and thrive in. Our values guide all we do: • Always Learning – Continuously developing ourselves and our teams, • Inspirational – Creating magic in every action As a Nursery Manager, you will: • Lead the Deputy Manager, Third in Charge, and Room Leaders to ensure high standards of Early Years care and education, • Maintain an organised, safe, and stimulating nursery environment, • Keep accurate records and ensure procedures are followed across the nursery, • Build and maintain a reputation as the nursery of choice for children and staff, • Model and monitor best practice in line with regulatory guidelines, • Inspire and support your team, overseeing inductions, mentoring, and ongoing development Leadership Responsibilities • Oversee the day-to-day operations of the nursery, • Lead by example, modelling good practice and creating a shared vision, • Supervise, support, and allocate tasks to your team, • Conduct regular supervisions and performance discussions, • Manage recruitment, interviews, and induction of new staff, • Respond to complaints or concerns raised by parents or colleagues, • Conduct nursery tours confidently, promoting available spaces, • Actively deliver and participate in staff meetings, training, parent sessions, and marketing events (including evenings or weekends) Essential • Proven experience in leading and managing a team within early years, • Strong written and verbal communication skills, • Excellent organisational skills and attention to detail, • Outstanding customer service and time management, • Full and relevant Early Years Level 3 Childcare Qualification or higher At Kindred, we’re more than a nursery group – we’re a family. • Supportive & Inclusive Culture – Strong relationships and team collaboration, • Career Development – Structured training, mentorship, and clear progression pathways, • Work-Life Balance – Structured hours and supportive leadership environment, • Competitive Pay & Benefits – Salary, bonuses, and generous benefits package, • Interviews: Rolling interviews, • Video interview followed by a face-to-face interview at the nursery, • A fully supervised ‘Stay and Play’ session To apply for the Nursery Manager position, please click the “Apply” button, complete the application form, and upload your CV along with a short cover letter explaining your interest in leading a Kindred nursery. We aim to respond to all applicants within 2–5 working days.Thank you for considering a career with Kindred. As part of our commitment to safeguarding and promoting the welfare of children, the successful candidate will be required to undergo an enhanced DBS check. IND1 ROL

Main Purpose of Job Housing Advisor To prevent homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. To undertake a housing needs assessments for people seeking housing assistance and create housing plans tailored to the individuals needs and circumstances. To manage a complex and demanding case load in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation. To ensure that all housing options have been thoroughly explored to ensure best efforts to prevent homelessness. To undertake the assessment and investigation of homeless applications under Part VII of the Housing Act 1996 where prevention/relief is not possible, and inform clients of their assessment outcome. Key Areas of Responsibility Housing Advisor To provide a front of house service for customers seeking housing advice and assistance, ensuring that both priority and non priority customers are directed to the appropriate part of the service. Provide an advice and mediation service for households who live with families of friends and have been asked to leave, conducting home visits if required in order to help them to remain in their current accommodation and to avoid them having to move into temporary accommodation To deliver a customer-facing service via drop in and appointments and work occasional evening meetings where required to accommodate the demand and flow of customers. To deliver a customer-facing service via a telephone advice-line providing a full casework service for callers, as required. Assess the temporary accommodation needs of customers as required and follow established placement and sign-up processes in order to provide a seamless service Awareness of legislation relating to housing advice, homelessness, housing management and the allocation of housing, with a good practical understanding of the range of housing problems people may experience Broad knowledge and understanding of the housing and support needs of homeless and housing applicants and tenants. Excellent knowledge of negotiation and mediation techniques and their practical application A Relevant Experience Experience of dealing with a diverse and vulnerable clientele in housing/homeless related environment. Experience of working in a service within a pressurised and high profile environment within a multi-disciplinary team, providing a quality service. Experience of achieving performance targets and meeting departmental objectives Experience of providing quality advice and information to members of the public and of handling complaints and enquiries Housing Advisor Experience of producing high quality written communications to a corporate standard A Experience of using different IT systems in order to manage caseloads, monitor delivery of targets and drive improved service. QualificationsQ1Educated to degree level standard or equivalent or demonstrable suitable experience

Smarter Home Visit Advisor Location: Pan London Contract: Fixed term until 31st March 2027, with a view to extend Salary: £28,860 Hours: 37.5 hours per week Do you have basic plumbing or handyman skills? In this role you’ll help Londoners save water and money. You’ll need to be customer focused, target driven and provide excellent customer service. London and the Thames Valley have been designated as areas of 'Severe Water Stress' by the UK Government and, as such, it is vital that we use water more wisely and learn to save water for future generations. Working in partnership with Thames Water, we offer Smarter Home Visits to customers in the London and Thames valley regions. These visits consist of attending customer homes, giving advice on water saving and offering to supply and fit free water saving devices. Owning to specific needs of the programme, we are seeking people who will be delivering home visits working in and around the South West and West side of London and Croydon areas. This role involves vocational driving and the ability to be reasonably insured on our vehicle policy. Groundwork London is a social and environmental regeneration charity, working with partners to build sustainable communities where individuals and enterprise prosper. This position is an exciting opportunity to work in a key role in the delivery of our partnership programme with Thames Water. Main Objectives: • Working with other SHVAs and support staff the SHVA will ensure that the project meets all the client’s requirements; these are delivered on time, within budget and to agreed quality standards within the agreed administrative and financial frameworks. Specific targets for the post-holder will be agreed for this project., • Liaise with residents on a day-to-day basis and build good working relationships with them., • Undertake monitoring information and reporting requirements., • Undertake home visits to install simple and effective measures to help residents to reduce their water consumption and to save money., • Good communication skills and ability to speak and relate to a wide customer base, tailoring messages to the audience, • Relevant practical experience of manual trades or home repair and a good knowledge of home maintenance, • Ability to find practical solutions to problems, • Knowledge of water efficiency and home energy products and giving advice in relation to them, • Experience of project management and managing own workload, • Knowledge of health and safety issues, • A practical outlook and can do attitude, • Experience of using Word and Excel and Thames Water bespoke software and to effectively use other technology i.e. I-Pad, • A commitment to diversity, equality and inclusion in practice., • Full driving licence with suitable status to be insured by Groundwork London To Apply If you feel you are a suitable candidate and would like to work for Groundwork London, please do not hesitate to apply. We encourage early applications for this role, as interviews will be scheduled, throughout the recruitment period. Groundwork London is an equal opportunities employer and welcomes applications from all members of the community and are keen to have a diverse workforce to meet our beneficiaries’ needs.

Job Title: Patient Advisor Hours: Full time, 40 hours per week (must be flexible to work Saturdays ) Location: London – Kingston Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: • State of the art, modern working environments, • 29 days annual leave, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • Pension scheme It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve: • Building relationships with patients and ensuring regular communication prior to and following their treatment, • Assisting in patient consultations, • Scanning patients eyes using state of the art equipment as part of a full health check, • Assisting patients to complete health questionnaires, • Introducing patients to their optometrist, • Scheduling treatment dates, • Discussing finance options, • Accurately maintaining patient records Are you our ideal candidate? The answer is yes if you: • Have a passion for providing world-class customer service, • Possess strong organisational skills, • Can communicate clearly and articulately with a diverse range of people, • Have previous experience working towards sales targets and personal KPI’s, • Are motivated and driven to succeed If you believe you have the right skills and attributes for this role, we would love to hear from you.

Pertemps Network Group are delighted to be assisting a reputable housing provider in recruiting a Customer Service Advisor (Rent Income Support) to join their Finance and Rental Income team.This is an excellent opportunity for candidates with strong customer service experience, particularly within housing or income-related roles, who are passionate about supporting residents and delivering positive outcomes. You will act as the first point of contact for resident enquiries relating to rent accounts and arrears, supporting income recovery while ensuring residents are directed to the right financial support where required. Some training will be provided; however, candidates with prior experience in housing income or rent support roles are highly desirable.Reports To: Rental Income Team ManagerLocation: Hybrid – 3 days per week in officeHours: Monday to Friday, 9:00am – 5:00pmRate: 19:98 PAYE - 25:49 UMBRELLARole PurposeTo provide a professional and supportive service as the first point of contact for resident enquiries relating to current and former tenant rent accounts and arrears. You will assist with rent arrears collection, provide rent account information, and support residents who may be experiencing financial hardship by directing them to appropriate services to maximise their income and sustain their tenancies. The role supports delivery of team Key Performance Indicators (KPIs), customer satisfaction targets, and first contact resolution outcomes.Key ResponsibilitiesCustomer Enquiries & CommunicatioAct as the first point of contact for residents regarding: • Rent balances, • Rent arrears, • Annual rent increases, • Payment enquiriesHandle enquiries across multiple communication channels, including:, • Telephone (inbound and outbound), Email, Web enquiries, SMS, Face-to-face contact, Written and postal correspondence, • Provide empathetic and supportive communication to residents., • Maximise first-time resolution of customer enquiries.Income Support & Resident Guidance, • Identify residents experiencing financial hardship., • Signpost residents to appropriate support services, including:, • Welfare Benefit Teams, Housing Support Fund, Discretionary Housing Payments, • Encourage sustainable payment methods such as Direct Debit., • Assist residents with:, • Payment plans, Standing orders, Refund enquiries, Missing payment investigationsRent Account Administration, • Maintain accurate customer records within the housing management system., • Provide up-to-date rent account balances., • Issue rent statements and rent cards when required., • Take payments and make low-level payment arrangements., • Escalate complex enquiries to Rental Income Support Officers., • Carry out lower-level arrears recovery and administrative tasks as directed.Universal Credit & System Updates, • Update the Universal Credit Landlord Portal with revised rent charges within required timescales., • Advise residents receiving Universal Credit to update their journal when rent changes occur., • Ensure all updates comply with required reporting standards.Performance & Service Delivery, • Work within a performance-driven environment aligned to:, • Key Performance Indicators (KPIs), • Customer satisfaction targets, • First Contact Resolution targets, • Act as an ambassador for excellent customer service., • Desirable ExperiencPrevious experience in Rent Income Support, Housing Income, Arrears Recovery and Social Housing or Local Authority environmentsKnowledge of:, • Universal Credit processes, • Housing Benefit systems, • Welfare support pathways, • Experience working with housing or income management systems.Ideal Candidate Profile, • Have previous experience in rent income or housing support roles, • Are confident dealing with financial and arrears-related enquiries, • Have strong customer service and communication skills, • Are motivated by helping residents achieve positive financial outcomes, • Thrive in fast-paced, performance-driven environmentsApply Now If you are an experienced Income Officer, Rent Arrears Officer or Income Recovery OfficerSuport looking for your next opportunity, Pertemps Network Group would love to hear from you.

Recycling Advisor - Admin & Clerical Contract: 36 Days Recruiter: Aatom Recruitment Aatom Recruitment is currently seeking an experienced Recycling Advisor - Admin & Clerical to work on behalf of a local authority. About the role • To increase participation in the Authority’s recycling service and reduce recycling contamination by engaging directly with residents and businesses., • The role involves property surveys, door-to-door visits, advice and education campaigns to help residents reduce waste and recycle more effectively, with a particular focus on improving the quality of household recycling. Key responsibilities include: • Conduct surveys and assessments of residential properties to understand current recycling behaviours and identify barriers to participation., • Engage directly with residents through door-to-door visits, community events and roadshows to promote food recycling, packaging recycling and general waste reduction., • Provide tailored advice and practical information to residents about the correct use of recycling services., • Monitor participation levels, capture feedback from residents, and help identify areas requiring further intervention or targeted campaigns., • Assist in the distribution of leaflets and other materials to encourage correct recycling practices., • Support communication campaigns and social media content by feeding in local insights and examples., • Maintain accurate records of visits, surveys, engagement activities and resident feedback., • Work closely with other teams (e.g. collections, communications, enforcement) to help address local recycling challenges., • Undertake other duties, commensurate with the grade, as may reasonably be required. About you • Good general education (e.g. GCSEs or equivalent)., • Experience of working directly with the public, ideally through outreach, community engagement, sales or advisory work., • Awareness of recycling, food waste and wider environmental issues (training can be provided)., • Relevant training in customer service, community engagement or sustainability, • Experience of recording and reporting data accurately (e.g. surveys, CRM systems, Excel)., • Confident communicator, able to engage with residents from a range of backgrounds in a polite and persuasive way., • Good observational and problem-solving skills to identify local barriers to recycling., • Able to work both independently and collaboratively as part of a team., • Basic IT skills for recording survey results and producing reports., • Enthusiastic and positive attitude to promoting environmental sustainability., • Respectful, approachable and able to build trust quickly., • Flexible and able work earlier or later shifts as and when required to support service needs., • Adhere to NLWA’s values and meet the standard NLWA requirements for the post., • Be physically able to walk long distances, use a trolley to transport materials and willingness to work outdoors in all weather

User Support Officer We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role. Position: User Support Officer Salary: £28,000 to £30,000 FTE (pro rata) Location: Remote, UK-based Hours: Part time, 20 hours per week (4 hours per day, split across 5 days) Contract: Permanent Closing Date: Sunday 3 May 2026 Interviews: Mid May via video About the role This is an opportunity to join a purpose-driven organisation delivering digital services that support public engagement and access to information. You will manage a varied caseload of user enquiries, ensuring a high standard of support while identifying and handling sensitive or high-risk cases appropriately. Key responsibilities include: • Managing incoming enquiries across multiple digital platforms, • Triaging, prioritising and responding to user queries efficiently, • Identifying and escalating high-risk, safeguarding or data protection issues, • Providing clear guidance to users, including those in complex or difficult situations, • Maintaining accurate records and ensuring enquiries are followed through to resolution, • Identifying trends or recurring issues to support service improvements, • Updating help content, guidance and internal documentation You will be confident managing high volumes of enquiries while maintaining accuracy and attention to detail. You will have: • Experience providing user support within digital or information-heavy environments, • Ability to recognise and manage sensitive or high-risk cases, • Knowledge of data protection principles in a support or case-handling setting, • Strong written communication skills with a clear and empathetic approach, • Experience managing multiple enquiries and meeting deadlines, • Good organisational skills and attention to detail, • Experience using helpdesk or ticketing systems, • Experience supporting online platforms or digital services, • Experience contributing to user guidance or knowledge bases This organisation is a purpose-driven charity that develops digital tools to support public engagement, transparency and community collaboration. They operate as a fully remote team with a flexible and supportive working environment. Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer. #INDNFP Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Employee Relations Advisor Location: London – Hybrid working (2 days per week in the office) Contract: Permanent Salary: £22-24 per hour via umbrella company Make a real impact through brilliant people management Goodman Masson are excited to be recruiting an Employee Relations Advisor to join a busy, values-led organisation delivering a high-quality, proactive HR service. This is a fantastic opportunity for an experienced HR professional who thrives in a fast-paced, customer-focused environment and is passionate about enabling managers to get the very best from their people. You’ll be joining a large and very supportive ER Advisor Team of around 15 and partner closely with managers across the business, providing expert, pragmatic advice that drives performance, builds capability and minimises employee relations risk. What you’ll be doing As an Employee Relations Advisor, you’ll play a pivotal role in delivering an effective and responsive HR service. Your key responsibilities will include: • Partnering with managers to improve people management capability and confidence, • Providing expert advice and coaching on employee relations matters, including absence, performance, wellbeing and employee engagement, • Managing disciplinary and grievance cases independently, ensuring fair, consistent and legally compliant outcomes, • Supporting organisational change projects, including restructures, consultations and redundancy processes, in line with policy and employment law, • Building strong, trusted relationships with stakeholders across the organisation to deliver practical, customer-focused HR solutions, • Working closely with HR Business Partners, Recruitment teams and external providers to deliver joined-up people solutions, • Ensuring HR policies are up to date, legally compliant and consistently applied, • Maintaining accurate HR records and systems (including iTrent) and supporting KPI reporting, • Identifying risks and gaps in ER processes and proactively recommending improvements, • Supporting establishment budget management within relevant business areas What we’re looking for We’re looking for a confident, credible HR professional who enjoys working collaboratively and isn’t afraid to take ownership. You’ll bring: • CIPD qualification (or equivalent relevant experience), • Strong technical knowledge across employee relations and employment law, • Proven experience managing disciplinary and grievance cases independently (essential), • Housing Association experience – highly desirable, • Public Sector experience – highly desirable, • Exposure to complex ER casework (desirable but not essential), • Demonstrable experience influencing and advising senior managers, • Excellent written and verbal communication skills, • Strong organisational and project management skills, with the ability to multitask and meet deadlines, • A proactive, solutions-focused approach and commitment to continuous improvement, • High levels of IT literacy, including advanced use of HR systems and MS Office If you’re interested, please send your CV highlighting the relevant experience in bullet points under each of your previous roles (not just in your profile summary). Please then email your updated CV to as soon as possible to maximise your chance of being shortlisted for interview.

Job Title: Finance and Operations Manager Location: London, UK (Only candidates who are eligible to work legally without work visa sponsorship in the UK will be considered.) Contract Type: Part-time (0.6 FTE / 24 hours per week), Permanent contract Hiring Salary: GBP 46,474 per annum (before taxes, to be pro-rated to 0.6 FTE) Target Start Date: As soon as possible Application Closing Date: 22 April 2026 23:59 BST This job advert is for an existing vacancy. About Right To Play: For more than 25 years, Right To Play has been protecting, educating, and empowering millions of children each year to rise above adversity through the power of play. We offer programs in 14 countries across Africa, Asia, the Middle East and North America, reaching millions of children each year in some of the most difficult places on earth, helping them to stay in school and learn, overcome prejudice, heal from trauma, and develop the skills they need to thrive. We do this by harnessing play, one of the most fundamental forces in a child's life, to teach children the critical skills they need to dismantle barriers and embrace opportunities, in learning and in life. This work is supported by our two global offices in Toronto, Canada and London, UK; and seven National Offices in North America and Europe. Right To Play UK is a charity registered in England and Wales and in Scotland that works in partnership with Right To Play International to raise funds and awareness across the UK. Benefits Highlights: • Connect and collaborate with a global team who are passionate about protecting, educating and empowering children and youth using the power of play!, • Culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care, and be playful), • Flexible work arrangements, • 25 days annual leave plus bank holidays per year (to be pro-rated for part-time employees), • Competitive benefits such as Income Protection and Life Assurance, • Learning opportunities and 5 learning and development (L&D) days per year (to be pro-rated for part-time employees), • More information on what we offer is available on our website. Application Method: Apply with your resume and cover letter in English via the application link. Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. We strongly encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play. As part of our selection process, final candidates will be required to complete security checks and Vulnerable Sector Check or equivalent criminal record check as a condition of the offer. More details about our recruitment process and safeguarding information is available on our website. As part of our recruitment and selection process, Right To Play uses Artificial Intelligence (AI) - assisted tools to support the assessment of candidates or applications. This may include but not limited to generating and editing of job adverts, assessment and interview questions, scheduling, translation, transcription, note taking, etc. Our Applicant Tracking System (ATS), VidCruiter, also use AI-powered ChatBot to answer candidates' enquiries. These tools are used only to assist human reviewers in evaluation and do not make selection or screening decisions. All hiring decisions are made by human reviewers. All AI-assisted processes comply with applicable privacy and data protection regulations, including GDPR and PIPEDA. For more information, please refer to RTP AI Policy and our Best Practice: Use of AI in Recruitment on our website. We value and promote a culture of diversity, equity, inclusion, and belonging. We are committed to providing accommodations to candidates with disabilities during the recruitment and selection process, and thereafter. Please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience. Job Description: Job Title: Finance and Operations Manager (0.6 FTE) Grade: 7 Reports to: Executive Director UK & Global Strategic Initiatives Location: London Direct Reports: None Department: UKNO 1-Purpose: The role manages all UKNO finances and is responsible for supporting UK donor services and governance, accounting, ensuring accurate monitoring, reporting and compliance, alongside office management and logistical support. 2- Accountability & Responsibilities: UK National Office Financial Support (75%) • Lead on UK financial management and accounting. Inputting data and generating reports on UK income and expenditure forecast; performing variance analysis on key revenue and expense sources., • Lead the annual budgeting process for the UKNO, monitor cash flow and prepare ongoing reporting and analysis, managing payments of providers, consultants and vendors., • Lead on reporting to UK Finance and Audit Committee and support with Board governance and meeting management., • Lead on UKNO External Audit and reporting to Charity Commission, OSCR, Companies House., • Act as “super-user” for the Microsoft Customer Relationship Management (CRM) system, Dynamics 365 and Power BI, supporting donor engagement/stewardship. Manage and populate the system with timely and accurate data, assist UKNO staff with MCRM usage, and prepare reports based on database information. 3- Scope (geographical and/or functional), Impact and Autonomy This UK-based role operates with significant autonomy, holding delegated authority over financial management, systems, and office operations, including safeguarding all funds received. Oversight is provided by the Executive Director and the global finance team. Decisions on finances must be approved by the ED, and in some cases, the Finance and Audit Committee. In addition, the role is responsible for overseeing day-to-day office administration, providing travel and logistical support. The incumbent operates with high trust and independence and is expected to safeguard assets and ensure full statutory, fiscal, and HR data compliance. 4- Leadership and Staff management The role exercises functional and collaborative leadership with no direct reports, providing guidance and influence across the National Office. Leadership is demonstrated through setting standards and supporting teams to work effectively within organisational policies and financial controls, by providing authoritative guidance to the National Office on financial policies, internal controls, and risk management; escalating material risks and recommending mitigation actions to the ED and HQ Finance. The incumbent is expected to operate effectively in a low‑segregation environment due to small staff size by implementing and monitoring compensating controls (spot checks, reviews with ED, exception reporting) to maintain strong control integrity. 5-Information requirement for decision-making This role requires gathering, interpreting, and compiling complex information from a variety of sources - including online banking, financial systems, MCRM, Power BI and fundraising staff to ensure accurate reporting and analysis. 6- Innovation and Improvements The incumbent is expected to drive process improvements and functional innovations within the National Office—data integrity, financial tracking, and internal collaboration—while supporting others to implement these changes, with major or high-risk innovations subject to approval by the ED. 7- Relationships & Communications: Internal / External: The incumbent is expected to work closely with the ED and HQ Director of Finance in regard to the financial aspects of the role, especially in preparing budgets and ensuring compliance with the financial procedures of Right To Play. They also work closely with all UKNO staff on UK finances and with the global donor services team. The role manages external relationships with RTP UK’s auditors and FAC. The incumbent stewards the National Office’s fiduciary obligations and is the primary authorized liaison with banks, landlords, insurance providers, external auditors, tax advisors, and legal counsel. 8- Expertise (Certifications / Education, Professional Experience/Language) • Post-secondary diploma or undergraduate degree in accounting, business administration, finance or other related fields., • 5 years progressive finance experience, including audit coordination, statutory filings, managing and tracking budgets and external advisor management, • Extensive experience in managing operations and/or administration., • Project and/or organisational performance management and reporting experience., • Experience working at a senior support level., • Able to work well in a team and under pressure, diligent and with an eye for detail., • Excellent organisational skills and ability to manage multiple priorities., • Ability to build good working relationships with colleagues, supporters and suppliers., • Strong IT skills, in particular with databases and analytical systems., • Excellent numeracy skills plus the ability to maintain and present financial and non-financial data in a clear and accurate way., • A high level of proficiency at producing and reviewing management accounts to ensure accuracy and robust forecasting., • Collaboration: Ability to work with a wide range of stakeholders., • Growth Mindset: Stay abreast of emerging finance trends encouraging new ideas and new approaches for improvement Resilience: Abilities to face challenges with a problem-solving attitude., • Professionalism: Demonstrate integrity & accountability, uphold the org values to support decision making.

Optional Private Medical Insurance.

Location: Hybrid (London, Tower Hill 3 days a week) Salary: £45k - £60k depending on experience Employment Type: Full-time About the Role • We’re looking for a commercially minded data professional to help our customers answer the most important question: “So what?”, • As a Customer Insights Analyst, you’ll work closely with clients using our analytics platform, turning their data into clear, actionable recommendations that drive measurable business improvements, • This is a hybrid role combining data analysis, consulting, and customer engagement, with the opportunity to contribute to new business and strategic initiatives What You’ll Do • Analyse customer data within our platform to identify trends, risks, and opportunities, • Translate complex data into clear, actionable recommendations that drive business performance, • Lead regular insight reviews and Q&A sessions with clients, • Act as a trusted advisor, supporting customers to: Improve commercial outcomes, Strengthen data quality and governance and build strong relationships with stakeholders across your customer base, • Support the creation of insight-led sales materials and pitches for prospective clients, • Work closely with founders on strategic projects and evolving our insight offering, • Collaborate with engineering team to shape product development based on client needs, • Support onboarding and ongoing adoption of the platform You’ll typically work with metrics such as • MRR / MRGP metrics: churn, cross-sell, upsell / downsell etc, • ARPU, • Cohort analysis, • Organic growth with / without M&A, • Sales pipeline forecast, • Conversion rates, • Customer sentiment What We’re Looking For • Ideally 3+ years’ experience in a data, analytics, or consulting role, • Exceptional attention to detail, • Strong ability to tell a story with data and influence decision-making, • Confident communicator, comfortable engaging directly with clients, • Commercial awareness. Able to connect insights to revenue, growth, or efficiency, • Experience with BI/analytics tools (e.g. Power BI) a plus What Makes This Role Different • You own the insight layer, not just dashboards but the recommendations that follow, • Direct exposure to clients and real business decisions, • Opportunity to contribute to new business and growth initiatives, • Close collaboration with the founder and leadership team, • A unique blend of technical, commercial, and interpersonal skills About Us • At Kolayo, we make advanced, plug-and-play analytics accessible to leaders in Software, Cybersecurity and IT Managed Service Providers., • At the centre of our approach is the Kolayo Cube - a modular analytics model designed around the core performance drivers shared by businesses of our core sectors, while still adapting to the logic that makes them unique., • Our offices are based in a wework space by Tower Bridge, overlooking St Katharine’s docks. It offers barista coffee all day, after work drinks and lots of co-working space on top of our office.

About Us At Obsidian, we’re passionate about transforming scientific communications to improve healthcare outcomes for everyone. As a specialist healthcare agency, dedicated to medical and scientific communications, we partner with global healthcare organisations to share knowledge that truly makes a difference. Our team of >70 academic scientists, strategists, and communications experts deliver cutting-edge solutions across: • Medical Affairs, • Strategic Consultancy, • Scientific Meetings and Events, • Medical Education, • Publications Planning & Delivery, • Creative & Digital Services, • Commercial Strategy The Opportunity Following significant growth in 2025, we’re excited to welcome a Scientific Business Unit Lead to join our leadership team. In this pivotal role, you’ll: • Lead an editorial team of 10 and collaborate with a Business Unit Director to oversee a 20-person team, • Shape and develop scientific strategy across a diverse portfolio of accounts, • Drive editorial excellence and innovation across therapy areas such as hepatitis, HIV, oncology, rare diseases, nephrology, and haemophilia, • Be a member of the core management team This is your chance to combine scientific expertise with strategic and commercially-focussed leadership – helping us to deliver impactful solutions for clients worldwide. What You’ll Do • Lead and Inspire: Manage and mentor editorial teams, fostering growth and excellence across the business unit, • Strategic Client Partnering: Act as a trusted scientific advisor and ensure that all editorial outputs align with client strategy and industry standards, • Business Growth: Drive organic growth and new business, • Resource management: Ensures optimal editorial resource management within the Business Unit, • Financial Management: Have a sound understanding of the financial health across accounts and supports the business forecasting, • Member of the Core Management Team: Acts as a role model within Obsidian, inputting into the driving of company-wide initiatives, • Culture Building: Create an environment of collaboration, innovation and customer service excellence What We’re Looking For • Ideally a degree in biological sciences (BSc/MSc/PhD or equivalent), • Proven experience within medical communications agencies, ideally as a Scientific Services Unit Lead or equivalent, • Strong leadership and mentoring skills, with a track record of managing editorial teams, • Ability to deliver high-quality scientific content and strategic counsel, • Strong commercial acumen What We Offer • Hybrid working: Only 2 anchor days a week in the office from our vibrant London office (just off Fetter Lane, EC4)., • 25 days’ holiday + bank holidays, plus gifted days at Christmas and your birthday off, • AXA private healthcare (with family options), Aviva pension scheme, income protection, life assurance, • Enhanced parental leave, cycle-to-work scheme, season ticket loan, • Bonus schemes and employee referral rewards, • Learning and Development: Comprehensive training programmes, annual performance reviews, and opportunities to join working groups, • Well-being Support: EAP , mental health first-aiders, AXA well-being calendar, and a dedicated well-being room, • Social Connection: Regular social events and a friendly, collaborative culture Ready to lead, inspire, and make an impact? Join us at Obsidian and help shape the future of scientific communications.

Job Title: Forward Deployed Engineer (FDE) – Location: London or Dublin Hybrid Employment type: Contract Department: Solutions Engineering / Customer-Facing AI Deployment Role Overview is seeking a Forward Deployed Engineer (FDE) to work directly with strategic enterprise customers to scope, design, and deploy AI solutions using ’s cutting-edge models. This is a hands-on, full-stack engineering role that spans the entire customer lifecycle: pre-sales discovery, technical scoping, SOW creation, prototyping, production deployment, and post-sales optimization. You will act as a trusted technical advisor, building enterprise-grade AI solutions while helping customers understand the possibilities of technology. Key Responsibilities 🔹 Pre-Sales & Technical Scoping • Partner with Account Executives to identify high-value AI opportunities, • Lead technical discovery sessions to capture business requirements, • Design solution architectures leveraging APIs (GPT, Codex, embeddings), • Create Statements of Work (SOWs), delivery timelines, and technical plans, • Build proof-of-concepts and demos for customer evaluation, • Advise on enterprise AI readiness and integration strategies 🔹 Full-Stack AI Solution Delivery (Post-Sales) • Develop production-ready AI applications end-to-end: o Frontend: React, TypeScript dashboards, web interfaces o Backend: Python, Node.js APIs, orchestration layers o AI integration: LLMs, embeddings, RAG pipelines • Integrate AI solutions into enterprise systems (CRM, ERP, support platforms), • Build data pipelines and vector search systems to support AI functionality, • Ensure scalability, security, and compliance in all deployments, • Troubleshoot, optimise, and maintain production AI systems 🔹 Enterprise Deployment & Customer Success • Lead technical delivery and act as primary engineer during deployment, • Train and mentor client teams on solution usage, • Monitor adoption and provide recommendations for scaling and optimisation, • Identify additional AI use cases to expand customer impact 🔹 Cross-Functional Collaboration • Provide field feedback to Product and Research teams, • Develop reusable frameworks, prototypes, and accelerators, • Collaborate with other FDEs to share best practices across customers Required Skills & Experience Technical • Strong full-stack development skills: o Frontend: React, TypeScript, modern web frameworks o Backend: Python, Node.js, REST/GraphQL APIs • Experience with cloud infrastructure (AWS, Azure, GCP), • Familiarity with data pipelines, vector databases, and RAG systems, • Understanding of scalable distributed system architecture AI / Machine Learning • Hands-on experience with large language models (LLMs), • Knowledge of prompt engineering, embeddings, and AI orchestration, • Experience deploying AI into production environments, • Familiarity with AI system monitoring, evaluation, and optimisation Pre & Post Sales / Enterprise Delivery • Experience in technical pre-sales, solutions engineering, or consulting, • Proven track record defining SOWs and delivery plans, • Experience working with enterprise customers in complex environments, • Ability to translate business requirements into technical AI solutions Key Attributes • Customer-first mindset with strong communication skills, • Commercial awareness and ability to influence enterprise decisions, • High adaptability in ambiguous, fast-paced environments, • Ownership of projects from discovery through production, • Comfortable operating at both strategic and technical levels Typical Use Cases • AI copilots for internal productivity and knowledge work, • Customer service automation and document summarisation, • Workflow automation using LLMs and AI orchestration, • Enterprise AI integrations with CRM, ERP, and internal tools, • Multi-agent or advanced AI systems with RAG pipelines Nice to Have • Experience in SaaS, consulting, or enterprise technology environments, • Knowledge of DevOps, CI/CD, and MLOps practices, • Familiarity with security and compliance requirements in enterprise AI, • Prior experience in AI research or model fine-tuning

IT and Cybersecurity Sales Account Director - MSPs - £100k-120k p/a OTE - Remote WFH - London area Managed Services | Azure | Microsoft 365 | Cyber Security | QBRs | Digital Transformation • Predominantly remote working WFH with 1 day per week (Mondays) in office for sales meetings in London area, • £50k-60k p/a base salary, OTE £100k-£120k p/a, • Previous IT / Cybersecurity Account Management experience is essential, • Microsoft suite / Azure knowledge is highly desirable, • Medium to large enterprise account sales and account management experience preferred Are you an experienced MSP Account Director or Strategic IT Account Manager who thrives on building long-term client partnerships and driving technology-led growth? We are looking for a commercially driven, technically credible IT Account Director to manage and grow a portfolio of medium and large business clients. This is a strategic, relationship-led role focused on customer success, roadmap development and account expansion within a fast-growing Managed Service Provider. This is not a cold-hunting position. It is about owning relationships, delivering value, and identifying commercial opportunities within an established client base. The Role You will act as a trusted technology advisor to your clients, helping them navigate digital transformation, cloud adoption and cyber security strategy. Key responsibilities include: • Owning and growing a portfolio of managed services accounts, • Conducting monthly and quarterly QBRs (face-to-face), • Building and presenting detailed technology roadmaps, • Identifying upsell and cross-sell opportunities across IT support, cloud and security, • Translating business goals into practical Microsoft and infrastructure solutions, • Working closely with technical and solutions teams to deliver best-in-class service, • Maintaining high customer satisfaction and NPS scores What We’re Looking For • 5+ years’ experience within an MSP or Managed Services environment, • Strong background in IT support, IT services and cyber security, • Proven track record of exceeding account growth targets, • Experience presenting to and negotiating with C-level stakeholders, • Confident running QBRs and executive-level meetings, • Strong technical understanding of:, • Microsoft 365, • Azure, • Windows Server, • Endpoint security, EDR, MFA, • Antivirus and security best practices You must be commercially focused, relationship-driven and comfortable having technical conversations in a clear, business-led way. Why This Role? • Work with ambitious medium and enterprise clients, • Drive meaningful digital transformation projects, • Be part of a high-growth, forward-thinking MSP, • Take ownership of strategic client relationships If you are currently an IT Account Director, Strategic Account Manager, Technical Account Manager or Senior Customer Success Manager within Managed Services and are looking for a role where you can truly influence client strategy and drive commercial growth, we’d love to hear from you. Apply now or reach out for a confidential discussion

@Druce is evolving, and due to internal progression within the team, we’re recruiting for the best in the market to be part of the journey. As we continue on our growth journey, we are now hiring for our Kensal Rise branch. As the only 200 year old “start up” in London, we get it – we’re not like the rest. That’s why we need people like you (committed to action and highly ambitious) to join us as we develop a market leading platform. By offering our clients full property service from new homes to management, we have strong objectives to position ourselves at the forefront of the London market. We are only just starting to unlock the potential of what @Druce is capable of, and our Customer Solutions Advisor is going to help us achieve this together. These roles are highly valuable to our success, and we are incredibly excited to introduce this opportunity to the market. The role With a passion for customer solutions and naturally curious nature, the Customer Solutions Advisor will work closely with their team to provide support and an unwavering commitment to our clients. This is a branch based role supporting both sales and lettings through the following: • Provide the initial greeting for any new and existing customers entering the branch., • Up-sell/cross-sell our products to all customers engaging with @Druce (e.g. insurance, mortgage etc.)., • Manage office operations and provide administrative support to the sales and lettings teams, • Maintain office schedules and coordinate appointments and meetings, • Respond to enquiries via phone, email, and in-person, providing timely and accurate information to customers, clients, and colleagues, • Understand the requirements of inbound clients and qualify leads, • Ensure all incoming leads are created and updated in the CRM database, • Carry outbound calling from the Druce branch database to generate leads for MAs, • Manage and maintain office inventory, supplies, and equipment, ensuring the office is fully stocked and functional, • Coordinate with external vendors and contractors, such as cleaners, maintenance technicians, and IT support, • Manage incoming and outgoing mail, including sorting and distributing mail, packages, and deliveries The person @Druce we’re different – and that means we attract different people. Our people are highly accountable, take action and always demonstrate a customer first approach. We don’t sit back and wait for the change; we make it ourselves – that’s what sets us apart. We are looking to enlist people who embody this through: • Experience in a customer service or sales environment, • A bachelor’s degree with relevant qualifications preferred but not necessary, • Excellent communication skills and able to connect with clients, both in-person and over the phone, • Highly motivated to provide the best customer service and develop relationships over the long term, • Strong work ethic with a systematic approach to Sales, • Highly ambitious individuals who want to develop and succeed in the world of real-estate What’s in it for you? Aside from an opportunity to embed yourself in the exciting developments we’re working on @Druce, this is an exceptional opportunity to set yourself apart from the standard real estate journey. However, we truly believe the success of what we’re doing is underpinned by our people, and with hard work comes reward. So, what’s in it for you? • Above market basic salary, • Generous annual leave, increasing per year of service, • An extra paid day leave to celebrate your birthday, • Staff referral scheme - rewards of up to £4,000, • Training/ qualification opportunities, • Enhanced maternity and paternity pay, • Bi annual work party, • Monthly staff awards As an equal opportunities employer, Druce is committed to the equal treatment of all current and perspective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identify, or marriage and civil partnership. To apply, click the link to get started!

Dynamics 365 Functional Consultant – D365 CRM/CE & Power Platform 📍London (3 days onsite) 🕒 Full-time | Permanent 🔐 Must be eligible for SC Clearance (no sponsorship available) The Role We’re looking for a Senior D365 CE Functional Consultant with strong experience in Microsoft Partner environments to lead the delivery of high-impact Dynamics 365 Customer Engagement solutions. In this role, you’ll take ownership of end-to-end solution delivery—working closely with clients to shape requirements, design scalable solutions, and drive successful implementations across the full project lifecycle. This is a client-facing, delivery-focused position where your expertise will directly influence business outcomes and digital transformation initiatives. Key Responsibilities • Lead the functional design and delivery of D365 CE solutions (Sales, Customer Service, Field Service, Marketing), • Run client workshops, gather requirements, and produce clear, high-quality documentation, • Configure and customise D365 CE and Power Platform solutions in line with best practices, • Collaborate with technical teams to ensure solutions are scalable, efficient, and aligned to architecture, • Act as a trusted advisor to clients, guiding them through design decisions and solution adoption, • Mentor and support junior consultants within the team, • Contribute to pre-sales activities, including demos and solution design input, • Stay aligned with the Microsoft roadmap and promote continuous improvement About You • 5+ years of experience delivering Dynamics 365 CE/CRM solutions within a Microsoft Partner environment, • Strong functional knowledge of CE modules (Sales, Customer Service, Field Service, Marketing), • Solid understanding of the Power Platform (Power Apps, Power Automate, Dataverse), • Excellent stakeholder management and workshop facilitation skills, • Ability to translate complex business requirements into practical, high-value solutions, • Microsoft certifications (e.g. MB-210, MB-230, PL-200) are highly desirable

FARM Rio is a global fashion and lifestyle brand that captures the true essence of Brazil. We are driven by that inspiring energy that pours out of someone who is comfortable in their own skin and unapologetic about who they are. We are always seeking for that allure that enchants and vibrates out of someone - that genuine glow, or as we call, borogodó. From one, to one million, we move beyond nationalities and lifestyles with the same excitement for enjoying life, creating a FARM Rio culture - born in Rio, living around the world. Founded as a small booth at a marketplace in Rio back in 1997, the brand now has more than 100 stores around the country, stores in the U.S. and in Europe. To continue to co-construct the next chapter and beyond, we're looking for a creative and inspiring person to join us in London as our Full-Time Sales Advisor in our London stores. We would love to get to know you if you are someone who will be a strong brand ambassador, sharing our values and bringing life to our products. What we're looking for: • Strong communication skills, • A true brand ambassador, • Positive and enthusiastic and proactive attitude, • Interest in fashion and/or arts in general, • Perfect communication in English, • Ability to engage with clients and create an amazing experience You'll be responsible for: • Assisting clients by giving excellent customer service at the store, • Achieving store daily, monthly and yearly goals., • Communicating the value of our products to customers and representing FARM Rio, • Sharing FARM Rio knowledge and brand partnerships with clients at the store, • Maintenance of store visuals, • Deliver outstanding styling sessions Establish loyalty within the community, • Securing sales FARM Rio is an equal opportunity employer committed to Diversity & Inclusion. All qualified applicants will be considered by their capabilities and qualifications regardless of their race, color, religion, gender, sexual orientation, national origin, or disability.

For our store in London we are looking for a Client Advisor. Job Description To provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand. Key Responsibilities: • Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Etro history and heritage, • Assist customers accordingly with Etro selling ceremony, • Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products, • Ensure the achievement of the Store goals, enhancing and developing the business, • Build and strengthen relationships with customers by developing CRM strategies, • Establish good group dynamics, through efficient communication, • Contribute to manage the visual display of the products in accordance with Etro visual guidelines, • Help ensuring the products replenishment and physical inventory of merchandise, • Follow Company grooming, accordingly with Etro standards and policies Profile Key Requirements • Deep passion for fashion and luxury, • Experience in a similar role within fashion retail companies, • Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customers’ attitude, • Ability to adapt to different customers, • Team-playing aptitude, • Strong communication skills, • Ability to work in a dynamic environment, • Fluent in English

Job Title – Patient Advisor Location – London, White City Hours – Full Time, 40 hours Salary – Up to £30,000 Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with in our clinics. Every day will bring something new, but your day to day role will involve: • Building relationships with patients and ensuring regular communication prior to and following their treatment, • Assisting in patient consultations, • Scanning patients eyes using state of the art equipment as part of a full health check, • Assisting patients to complete health questionnaires, • Introducing patients to their optometrist, • Scheduling treatment dates, • Discussing finance options, • Have a passion for providing world-class customer service, • Possess strong organisational skills, • Can communicate clearly and articulately with a diverse range of people, • Are motivated and driven to succeed, • Competitive salary, • 33 days annual leave *, • Free and discounted optical products/procedures, • Modern working environment with superb technology support

Department: Retail Place of work: Harrods, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role: As an Engagement Manager, you’ll work on an ongoing basis with our clients to drive the utilization of LexisNexis Risk Solutions products to create positive business outcomes. You’ll pair with Strategic Account managers to identify and explore opportunities to leverage LexisNexis Risk Solutions data and services to protect our customers from cybercriminals. You’ll present consultative solutions to a wide range of audiences, from executives to business owners, and maintain your position as a trusted advisor by constantly keeping your finger on the pulse of the customer. You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities : • Showing a good understanding of fraud and risk management, relating it to products and service within the firm, • Understanding customer use cases and requirements and in turn apply best practices to deliver customer road maps, • Developing and delivering fraud strategies, providing solution training and transfer of knowledge, • Demonstrating a very good knowledge of fraud and identity solutions, and performs the functional customization of the solution, • Interacting with the Sales, Pre-Sales and Marketing teams, including providing strategic oversight and fraud best practice, • Acting as an industry liaison when required providing outputs and SME knowledge to support LexisNexis Risk Solutions deliverables Requirements : • Experience in consulting, professional services or banking, • Understanding of financial industry and knowledge of fraud related areas, • History of working with highly technical internal and external teams, translating requirements and discoveries to non-technical decision makers, • Problem solving and critical thinking skills, • Experience working with rule engines and fraud solutions is considered an asset, • Fluency in English and ideally German Working for you : We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

As a Client Advisor for Roger Vivier-Tod's Group, your missions will be: • Welcome and advise international and local customers, • Detect and understand the customers’ needs, • Optimize the turnover, • Promote the brand’s image and standards/ know the range/array of products displayed/offered, • Manage the stock and optimize (inventory, deliveries, transfer etc…) according to internal processes, • Drive a high level of service through the development of client relationship/ Build customer loyalty Luxury retail experience, preferably in leather goods/shoes Dynamism, reactivity, service and result-oriented Interest in fashion Fluent in English Other languages a plus (Italian, French, Mandarin,...) **Please send CV attached TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.

Overview: UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking for experienced service professionals with a passion for driving an excellent customer experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. The role The Business Process Consultant role works with our customers to help them understand and achieve their desired business goals. We are a leading team of process experts who offer our customers guidance and direction for all digitalisation initiatives on the ServiceNow platform. As part of the BPC team, you will work with our customers to help them expand their use of the platform and increase their return on investment. Our Business Process Consultants are the process experts as part of our project teams. The role involves running discovery workshops and shaping requirements to working with the technical team to design solutions our customers want and need. This role needs someone who has a passion for process and is knowledgeable and experienced working with the ServiceNow platform and complex digitalisation projects. We stand by our values and when we’re looking for the best of the best to join us, we look for people who share these values too. • No-one is above making the tea or watering the plants., • Do the right thing by the customer. Always., • No room for egos, politics or gossip., • We're a team. Take pride in sharing what you know., • If you see something that needs doing, roll up your sleeves and get it done., • Remember, at some point, you did something for the first time. Skills: • Outstanding Communication skills, professional and approachable, • Experience leading requirement gathering workshops, • Proven experience in the documentation of user stories and acceptance criteria, • Confident in the translation of user stories and process designs to technical teams, • Good knowledge of ServiceNow and its capabilities, • Consultancy experience working with complex organisations, • Process design and ownership background, • Experience communicating with senior stakeholders, • Proven ITIL or other process best practice knowledge, • Excellent client facing and engagement management (trusted advisor), • Strong analysis and problem-solving skills, • In depth understanding of Service Management best practice - ITIL, • Proven ServiceNow implementation experience including non-IT processes, • Experience designing and implementing custom applications is advantageous Desirable certifications • ServiceNow Certified System Admin, • ServiceNow Implementation Specialist, • ITIL (or another process best practice such as Six Sigma or COBIT), • Agile Foundation or Practitioner is desired but not essential Responsibilities (not limited to): • Run discovery workshops across all aspects of the ServiceNow platform, • Be the expert in ServiceNow and its underlying process, • Be the expert in process improvement, • Be a trusted advisor to your customers on how to improve processes, • Form part of the senior project team providing process and requirement oversight and advice throughout, • Assist customers in training, • Assist and advise customers with Business Change initiatives, • Document and publish workshop output including but not limited to stories, process maps and wireframes, • Prepare and manage all customer facing deliverables regarding process, • Input into pre-sales activities to define project and service scope and deliverables, • Advise and drive customer testing best practice and assist with the creation and management of test cases and scripts, • Provide business analysis skills to solve problems, understand and document customer requirements, • Be an advocate of UP3 and our professional services, • Manage customers’ ServiceNow roadmap development and delivery to support their business change initiatives, • Provide advice and guidance to the client on the best approaches for implementing ServiceNow in terms of:, • ITIL best practice, • ServiceNow best practice, • Industry trends and use of ServiceNow, • Provide leadership and mentoring to less senior staff as required, • Keep abreast of industry trends in the Service Management arena and developments in the ServiceNow platform and applications, • Share best practices and knowledge with colleagues across UP3, • Gain and maintain sufficient high-level ServiceNow knowledge to be able to have effective conversations with customers, including the ‘art of the possible’. Act as sounding board for customer ideas and demonstrate an understanding of the capabilities and benefits of ServiceNow What's in it for you? • Career development and progression – we invest in our people and actively promote from within., • Work for an established, respected player. We’ve honed our craft having been with ServiceNow since the early days, going on to set up UP3 in 2016., • Amazing customers and a best-in-class solution., • Best in class tech stack, tools and training. We’re committed to providing all you need to be successful in this role, • London based. We have a fantastic office at The Ministry in Central London and offer hybrid working with 2-3 days a week in the office. Company benefits – highlights Maternity and Parental Leave We offer an enhanced maternity and parental leave package. For maternity and adoption, we will provide you with 16 weeks full pay, followed by 23 weeks Statutory Maternity Pay (SMP). And for Paternity and other Parental leave, you’ll receive 4 weeks of full pay. In addition, we encourage you to take as much time as you need for ante and post-natal appointments. Flexible Working We know people thrive when they’re given the opportunity to strike the right balance between their work and their personal life, so we offer flexible working arrangements so that you can do your best work, without compromising. We embrace hybrid working, so you can split your time between home and our offices in The Ministry, SE1. We offer a £250 allowance to ensure your home office is set up with everything you need. • Excellent Bupa health insurance and Bupa level 3 dental cover, • 25 days holiday increasing based on length of service, • Company pension (after 3 months’ service), • A Death-in-Service Life Insurance policy which would pay out 4X your salary, • Sports and Social Club – recent events include Dungeons & Dragons night, wine tasting, Junkyard golf and Gourmaze tasty treasure hunt

Our client is at the forefront of digital transformation, supporting the world’s most essential organisations through their most complex digital challenges. By providing visibility and insight at an unparalleled scale they help clients solve problems faster, secure what matters, and drive continuous innovation across their digital ecosystems. We are now seeking a Sales Engineer to support the growth of UK public sector accounts. This is a remote, client-facing role for a highly technical and experienced presales professional with a strong Government/Public Sector background and current SC clearance. Key Requirements We are looking for a client-facing technical expert with deep presales experience, capable of operating in complex and secure environments. NB: SC Clearance is essential. Essential skills and experience: • 5+ years’ experience in IT, with at least 2 years in presales, network engineering, or technical support, • Demonstrable success supporting UK Government or public sector clients, • Ability to translate technical challenges into clear commercial value, • Confident at C-Suite Level and able to hold customer meetings onsite, • Strong expertise in:, • Cisco routing, switching, gateways, and applications, • TCP/IP, SNMP, Netflow, VoIP, • LAN/WAN topologies (MPLS, Frame Relay, ATM), • Security concepts and network infrastructure design, • Network performance and fault/alert management, • Solid understanding of:, • Operating systems – Linux, Windows, • Cloud and virtualisation technologies – SDN/NFV, Public/Private Cloud, • Performance tools – HP/OV, Tivoli, EMC SMARTS, ArcSight, • Relevant certifications – CCNA, CCNP, CCIE, • Formal presales training (e.g. Sandler, Siebel, Afterburner), • Exposure to packet analysis, troubleshooting., • Comfortable with 60-70% UK travel Desirable qualifications: • Degree in Computer Science, Software Engineering, or equivalent technical military training, • MBA or relevant business/leadership qualification, • Knowledge of products such as Arbor, Radwhere, Riverbed, A10, ExtraHop, • Experience authoring whitepapers, contributing to product strategy, • Familiarity with security audits, RFP/RFI responses, • Exposure to security analytics tools and techniques, such as log analysis, anomaly detection, or traffic monitoring, with an interest in developing stronger skills., • Understanding of full packet capture and analysis concepts, or hands-on experience with tools like Wireshark, Zeek, or similar platforms., • Awareness of cybersecurity frameworks and best practices (e.g., NIST, ISO 27001) and how they apply to network assurance. Role & Responsibilities As Sales Engineer, you will play a vital role in driving revenue by delivering technical presales support, demonstrating product value, and shaping best-fit solutions. Reporting to the Regional Sales Director, you will act as a trusted advisor for public sector clients and internal stakeholders. Responsibilities include: • Leading technical discovery and supporting the full sales cycle, • Differentiating solutions from competitors using compelling value stories, • Acting as a technical expert across integrators, service providers, and Government, • Partnering with product and engineering to influence roadmaps and relay market feedback, • Contributing to technical documentation, RFPs, and whitepapers, • Building strong customer relationships and identifying upsell opportunities, • Representing customer needs internally and advocating for technical alignment, • Participating in industry events, speaking engagements, and strategic initiatives, • Helping customers use the product to find / troubleshoot problems in PoC etc. Additional Details Remote Working: • Officially home-based, • Must be comfortable with regular travel for:, • Client meetings 3-4 days per week, • Annual conference, • Quarterly convention for Sales Engineers

Membership Advisor (Part-Time – 0.65 FTE) £31,925 pro rata Location: London (Hybrid Working) Start: ASAP - 12 Month + FTC A well-established and highly respected professional membership organisation is seeking a Membership Advisor to join their collaborative and fast-paced membership team. This is an excellent opportunity for a customer-focused membership professional who enjoys delivering high-quality service while managing end-to-end membership processes in a structured and detail-oriented environment. The Role Working as part of a dedicated Membership Team, you will support the full membership lifecycle, from initial enquiry through to joining, renewal, and progression. You will play a key role in ensuring a seamless and professional experience for members and prospective members alike. Key responsibilities include: • Administering the full membership journey, including applications, renewals, reinstatements, and upgrades, • Processing membership applications and ensuring eligibility criteria are met, • Supporting annual renewals and driving member retention through proactive engagement, • Managing and updating membership data via CRM (Dynamics), • Handling member enquiries via phone and email, delivering a high standard of customer service, • Advising on membership routes, application processes, and fee options, • Supporting financial processes including payment handling and reconciliation, • Contributing to continuous improvement of membership processes and policies About You You will be an organised and personable individual with a strong customer service ethos and excellent attention to detail. We are particularly interested in candidates who demonstrate: • Experience working in a busy, fast-paced administrative or membership environment, • Strong CRM experience and confidence managing data, • Excellent communication skills, both written and verbal, • A proactive and flexible approach to work, • The ability to prioritise effectively and meet deadlines, • A genuine interest in delivering outstanding member experience Why Apply? This organisation offers a supportive and inclusive working culture, with a strong focus on professional standards, collaboration, and continuous improvement. You will be joining a purpose-driven team committed to delivering value to its members and stakeholders. To apply to this role please send your CV Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Senior Business Consultant - Retail Fashion Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Retail Domain? We have a great opportunity for you – Senior Business Consultant - Retail Fashion! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Senior Business Consultant - Retail Fashion, you will be responsible to help our clients lead through this complexity, we are expanding our senior leadership bench with a heavy‑hitting Senior Business Consultant who will serve as the right hand to our FBH Partner, a figure widely respected across the industry for shaping executive thinking, influencing market direction, and leading some of the most iconic transformation programmes in retail. If you are motivated by the opportunity to operate at Partner-level, influence retail boardrooms, architect enterprise-scale change, and deliver meaningful, measurable value across some of the most recognisable retail brands in the world, this role is your platform. You will play a pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy into operational reality. You will serve as a senior voice of credibility, creativity and discipline, ensuring our clients’ transformation ambitions convert into real-world results. This is a role for someone who can confidently operate as a future Partner, combining thought leadership, governance strength, commercial acumen, and the ability to inspire and mobilise diverse teams towards shared outcomes. Your responsibilities: 1. Enterprise Transformation Leadership In collaboration with the Partner, you will: • Co‑lead major enterprise transformation programmes, spanning commercial strategy, digital enablement, supply chain redesign, operating model evolution, and large‑scale organisational change., • Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance., • Provide day-to-day executive leadership, bringing structure, direction and momentum to multidisciplinary teams across consulting, client colleagues, technology partners and external vendors., • Deputise for the Partner in steering committees, C-suite engagements, board sessions, partner-level reviews, and client investment discussions., • Shape programme architecture, delivery sequencing, governance frameworks and the overarching transformation logic. 2. Client Development & Market Impact • Serve as a trusted advisor to C-suite leaders (CEOs, COOs, CCOs, CTOs, CPOs, Chief Merchants), helping them navigate complex strategic decisions with clarity and conviction., • Co‑own origination efforts, identifying whitespace opportunities and shaping proposals that articulate compelling value propositions and executable pathways., • Lead or contribute to industry thought leadership including articles, point‑of‑views, conference engagements, and roundtable events, positioning our practice as the go‑to authority for Retail Fashion transformation., • Build and nurture long‑term client relationships that lead to multi‑year strategic partnerships. 3. Proposition & IP Development • Strengthen and expand our proprietary fashion transformation frameworks, with specialism in omnichannel strategy, merchandising modernisation, supply chain resilience, inventory optimisation, customer experience transformation, and commercial performance improvement., • Codify best practices, diagnostic tools, accelerators, and methods drawn from your industry and consulting experience., • Contribute to our “Next Gen Fashion Retail” propositions, ensuring our practice evolves ahead of market demand. 4. Delivery Governance & Risk Leadership • Design and manage robust governance structures ensuring visibility, alignment and accountability across complex, multi‑workstream programmes., • Take ownership of risk identification and mitigation, stepping into challenging situations with a cool head and a structured approach., • Lead assurance and health-check reviews at critical programme milestones, ensuring benefits remain protected, obstacles are addressed early, and delivery teams remain aligned to strategic intent., • Provide clear, executive‑level insights on programme health, risks, dependencies, trade-offs and change readiness. 5. People Leadership & Culture • Build, coach and inspire high‑performing teams across consulting, client staff and blended delivery models., • Be a role model for generosity of spirit, intellectual curiosity, and professional excellence., • Elevate the capability and confidence of future leaders through mentoring, feedback, career guidance and structured development., • Champion new ways of working across agile, hybrid, cross‑functional and multi‑geography teams. 6. Financial & Commercial Management • Manage programme commercials, ensuring profitable delivery, appropriate phasing of costs, and transparent financial reporting., • Shape engagement models and commercial structures that ensure win-win client outcomes. You will bring a fashion retail lens to everything you do. Omnichannel & Digital Commerce • Shape omnichannel strategies that balance customer experience with economic sustainability., • Modernise end‑to‑end merchandising processes across planning, buying, assortment, pricing and in-season trading., • Introduce advanced analytics, tools and automation to unlock margin, stock efficiency and brand elevation., • Re-architect fashion supply chains for resilience, sustainability, speed and cost-efficiency., • Use insights, behavioural data and qualitative research to design experiences that lift loyalty, conversion and brand distinctiveness. Essential skills/knowledge/experience: • Professional experience in spanning consulting and senior roles within fashion retail organisations., • Demonstrated track record of embedding AI and agentic decisioning into fashion retail transformations across design, buying, PLM , planning and supply chain, delivering measurable value through automation, smarter workflows and outcome led governance., • Direct experience leading or governing large-scale transformation programmes., • Depth in merchandising, supply chain, or omnichannel retail with hands‑on exposure early in your career., • Rich consulting or transformation experience: strategy, operating model, transformation design, delivery governance, and C-suite influencing., • Demonstrated success in delivering tangible commercial outcomes: margin growth, OTB optimisation, stock reduction, service improvement, customer engagement, digital attachment, cost efficiencies. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. TCS has a proud record of delivering digital public services that make a difference to citizens. This is an opportunity to join a growing team in an expanding market as TCS aggressively grows its UK public sector business The Role This post is within the UK Public Sector (PS) Major Market Unit, whose goal is to grow TCS market share in the UK by competing for contracts across the public sector, including central government, local authorities, NHS, and arm’s‑length bodies. The Central Government Pre‑Sales Lead – Public Sector is responsible for leading the end‑to‑end pre‑sales and solutioning activities for public sector opportunities. The role contributes directly to winning new business, playing a critical part in shaping winning propositions by: • interpreting customer requirements and business needs,, • ensuring technical and commercial compliance,, • supporting sales teams throughout the bid lifecycle, and Pre‑Sales & Solution Leadership • Lead pre‑sales activities for public sector opportunities across technology services (e.g. AI-led digital transformation, cloud, data, enterprise solutions, cyber security, application services, managed services)., • Own the overall bid proposition, ensuring alignment to customer requirements, policy constraints, and evaluation criteria., • Working often within very tight timescales, and supporting multiple parallel workstreams, • Work closely with bid managers to support competitive tenders via UK Public Sector frameworks including GCA and NHS Frameworks, • Contribute to written responses, solution descriptions, implementation approaches, service models, risk and assurance sections., • Act as a trusted advisor to public sector clients, engaging with technical, operational, and commercial stakeholders., • Collaborate with sales, delivery, commercial, legal, security, and partner teams to produce robust and deliverable solutions., • Support costing models, rate cards, assumptions, and commercials in collaboration with finance and commercial teams., • Balance competitiveness with deliverability and margin objectives., • Identify risks, dependencies, and mitigations early in the bid lifecycle., • Act as the primary pre‑sales interface with Legal and Commercial teams for public sector opportunities., • Identify contractual risks, assumptions, dependencies, and obligations, and ensure they are clearly articulated within bid responses and internal approvals., • Provide coaching and oversight to bid teams that include pre‑sales consultants, solution teams, commercial and contract teams., • Promote best practice reuse through solution libraries, case studies, and standard propositions. Essential skills/knowledge/experience: • Proven experience leading pre‑sales activities as part of selling IT services into UK central government and agencies., • Strong understanding of public sector procurement act, frameworks and tendering processes., • Experience designing and articulating complex technology and services solutions., • Ability to influence and engage senior client stakeholders., • Strong written and oral communication skills, particularly for bid responses., • Experience across technology and business services in one or more domains: AI, cloud, digital transformation, data & analytics, cyber security, enterprise solutions, application services, managed services., • Experience of pre‑sales activities as part of selling IT services into UK NHS, • Knowledge of relevant standards such as ISO 27001, GDPR, accessibility (WCAG), and security clearance requirements., • Degree or equivalent professional experience in technology, business, or related field., • Strategic thinker with strong attention to detail., • Collaborative, structured, and outcomes‑focused., • Comfortable operating in complex, regulated environments. TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Isabel MARANT was founded in Paris in 1995. Nearly thirty years later, Isabel MARANT remains the icon of Cool French style with a love of materials that live and travel, drawing inspiration from all over the world to irreverently refresh the urban wardrobe. Embodying a new vision of luxury, the brand has a unique positioning, standing at the intersection between traditional French luxury Houses and high-end ready-to-wear brands. Rejecting ostentation and materialism, Isabel MARANT offers a relaxed and effortless take on luxury clothing and accessories for men and women, promoting a positive attitude geared towards genuine enjoyment and self-fulfillment. Seductive, intuitive and always disruptive, Isabel MARANT remains true to its founder’s spirit: a French icon with a smile. Isabel MARANT is looking for a new full time (40 hours) Sales and Stylist Advisor for its store in London - Mayfair. As a Sales and Stylist Advisor, you will be an ambassador of the brand and your role will consist in the following: • Contribute to the development of our brand's image by providing a unique in store experience and personalized fashion styling advises, • Drive sales and achieve targets by introducing complementary items, • Share product and brand knowledge, build and maintain a good relationship with clients, collect CRM details; manage personal follow-up with the clients, • Assist in maintaining the shop floor, visual merchandising, stock management and replenishment, promoting the brand image at all times Profile You will combine an enthusiastic and authentic taste for the brand, for fashion and for sale. You have a proven successful 2 years’ experience in selling Ready to Wear and Leather Goods in Fashion or in Luxury Retail. • You have a perfect understanding of retail business KPIs, • You have an excellent personal presentation, • You are proactive and positive, a good team player with high level of motivation, • You are passionate for customer service and sales floor, committed to achieving targets, • You are focused on the client’s needs and experience, willing to build long-lasting relationships, • You have excellent communication skills to ensure clear, effective communication with management, staff and clients. Position to be filled on a 6-month fixed-term contract If you wish to be considered, please send us a quick presentation and resume in English. IM PRODUCTION, in its capacity as data controller, processes the data collected from candidates as part of the recruitment process management. Where applicable, and subject to your prior consent, this data may also be processed to enrich our CV database and to contact you regarding future opportunities. To learn more about the purposes pursued and the rights you have, we invite you to consult our Recruitment Privacy Policy, available here:

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries. Our 1,200+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit Principal Responsibilities • Use extensive product and industry knowledge to effectively serve as the business/functional advisor for large, complex, cross-product, high-profile projects, translating business requirements into solution needs while configuring the application to meet those objectives., • Consistently and independently build functional solutions within the Statement of Work (SOW) specifications, meeting all scope, time, and budget requirements., • Develop and maintain project documentation with minimal or no support from others., • Lead the collaboration with other departments within JAGGAER to address and resolve client issues. Proactively establishes communications with JAGGAER peers across departments to avoid issues., • Manage a portfolio of assigned implementation projects, including large, complex projects, and may carry a heavier project load when the business dictates., • Proactively and accurately identify and manage project risks, including s/w issue resolution, scope challenges, and project delays, and is often able to avoid issues with early identification of the risk., • Independently lead on-site and remote requirement-gathering sessions., • Establish and manage relationships with clients to sustain a strong business connection., • Ensure a successful client transition from Implementation to Support., • Provide guidance for and deliver against all project controls, including budget vs. actual for project hours, forecast accuracy, and revenue attainment, with a high degree of accuracy and less support., • Manage communication of appropriate project information to clients and within JAGGAER, including executives and senior-level management., • Identify, communicate, and manage changes to project scope that have an impact on the company’s resources, time, and/or financial commitments via a change order process., • Provide continual work direction and mentoring to other team members and influence others through motivation and encouragement to accomplish team goals., • Relay business process recommendations based on client requirements., • Develop and consult on best practice recommendations for business process changes., • Develop and lead the adoption of best practices., • Manage additional stretch assignments beyond client projects. Position Requirements • Bachelor's degree preferred, • 7+ years of business experience with 3+ years of demonstrated experience in application implementations /providing consulting services in a client environment, • 5+ years of eProcurement, InSupply Chain, or Contract Lifecycle Management software application experience is preferred., • Significant experience implementing software-as-a-service (SaaS) software solutions or ERPs with systems integration preferred., • Excellent project management, interpersonal, negotiation, communication, presentation, documentation, and problem-solving skills., • Must be able to learn quickly, make strong individual contributions, and handle multiple projects simultaneously in a team environment., • Ability to consistently act independently, take initiative, and drive tasks and issues to resolution., • Strong, executive-level presence and experience in facilitation., • Excellent written and verbal communication skills are a must. Will work extensively over the phone and in person with clients and suppliers., • Hands-on experience with project management methodologies; Waterfall is preferred, • Business automation and workflow process development are desirable., • Proficient in the use of PowerPoint, Project, Visio, Excel, and Word as well as other typical business productivity tools., • Is experienced, confident, articulate, succinct, professional, and has sound judgment and critical thinking skills., • Innovative, forward-thinking, develop and scrutinize best practices., • Early adopter and able to influence change., • Successfully manage a changing environment., • Required to travel domestically and internationally. Travel ranges from 20-30%. Passport required for international travel., • Strong written and verbal English Language essential, additional languages preferred Our Offer • International and professional environment with global career opportunities. Social and friendly office located in the heart of Farringdon, London, • Trust-based flexible work culture, and rewarding commission and bonus schemes, • "Work from abroad" policy for up to one month per year, Birthday day off, and two extra paid leave days for volunteering, Private health insurance, dental insurance, and health cash plan, cycle-to-work scheme, • Office breakfast every Wednesday, office drinks every Thursday, and summer and winter parties Our Values At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them–the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies. Transparency – Openness Builds Trust Candor strengthens relationships, speeds decision-making, and ensures problems are solved together—with customers, teammates, and partners. Entrepreneurial Spirit – Own It, Drive It, Make It A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth Accountability – Thumbs In, Not Fingers Out We take responsibility ourselves before pointing elsewhere Metrics-Driven Results – Outcomes Over Activities Data and evidence guide our decisions, help us course-correct quickly, and ensure we’re delivering real impact Apply now and be part of our success!

Company Description Aays is an award-winning Data and AI company with a mission is to unlock the potential of data for organizations — through value first thinking and engineering excellence. We have created USD 2+ Bn business value for our customers and partners through our innovation and execution excellence. This is an exciting opportunity to join the leadership team of our consulting business to work in a highly dynamic environment to apply cutting edge technology in business environment to increase revenue, improve margin and drive productivity growth. We partner with fortune 500 companies in Consumer goods, Automobile and Manufacturing industry. You will have to readily adapt to evolving requirements and new technologies in big data, cloud computing, AI/ML and be passionate about creatively demonstrating ideas and industry best practices with the highest standards of customer service. Aays is an employee first company – we firmly believe that happy employees can create happy customers and that can in turn result in a successful business. Come and join us for a life changing journey. The role offers the opportunity to work from home remotely with our teams based in the UK Singapore and India. Your expertise • Good Understanding and experience of working in a complex, high octane environment especially working with senior and international stakeholders, • Prior consulting experience with Big 4s or Big 3s or boutique analytics firms or large Consumer goods, Automobile and Manufacturing multinational is preferred, • A minimum of 9+ years of consulting experience in Big Data, Analytics and AI., • Strong solutioning capabilities, • Experience of enterprise sales/pre-sales in account expansion context, • Exhibit strong project management skills, with experience delivering end-to-end analytics/business transformation projects, • Excellent communication and interpersonal skills, demonstrating a comfort level collaborating with individuals outside of the organisation, with a passion for nurturing junior talent Key Responsibilities Foundational: • Working as part of the consulting team to uncover deeper and more meaningful insights for our clients and provide more quantifiable predictions for the performance and business benefits of our solutions and recommendations, • A good understanding (Solutioning or Sales Enablement level) of technologies such as Big Data, AI, Cloud Computing and Analytics, • A good understanding of business processes either in Finance or Supply Chain or Sales or Marketing is a must, • Manage the day-to-day execution & delivery of Insight & Analytics projects that provide actionable insights to drive strategic decisions in the finance and controllership space. Harnessing a range of research and analytical techniques to answer key business questions, • Structure, analyse, and synthesise data to generate actionable outcomes, and work with senior leadership to develop impactful insights to answer client strategic business questions, • Being a trusted advisor to client stakeholders, and building strong relationship with internal teams & external partners, • Support in the standardisation and improvement of existing workflows and processes, and the development of practical, relevant and innovative new Insights & Analytics products, • Mentor junior team members and develop next layer of management team, • Partner with key client and internal stakeholders through strong collaboration and discovery skills, impactful project execution and delivery, • Build an in-depth understanding of clients’ businesses and industries, • Partner effectively with internal teams and external vendors to manage Insights & Analytics design, execution, analysis and delivery on a day-to-day basis, • Support to educate the wider business on the value of Insights & Analytics, and the key role it plays in justifying strategic decision-making., • Act as a mentor/coach to junior team members to deliver best-in-class impact through our Analytics and Brand Research tools and consultancy capabilities, • Support AVPs and VPs and Directors to develop proposals, pitch materials, and articulate scopes of work to secure new business, • Identify up/cross-sell, business development opportunities with existing clients and participate in sell calls, • Act as an advocate and build team credentials through building case studies and inspirational content to demonstrate team capabilities Key Personal Traits: • Committed team player with analytical and logical mind-set (you can solve problems like nobody’s business), • Well organized with an innate sense of how to prioritize across a complex environment, • Hands-on person with natural instincts to support our customers, • Curious, collaborative and constantly interested in learning new things, • Able to work with multi-disciplinary teams

As a Client Advisor for Roger Vivier-Tod's Group, your missions will be: • Welcome and advise international and local customers, • Detect and understand the customers’ needs, • Optimize the turnover, • Promote the brand’s image and standards/ know the range/array of products displayed/offered, • Manage the stock and optimize (inventory, deliveries, transfer etc…) according to internal processes, • Drive a high level of service through the development of client relationship/ Build customer loyalty Luxury retail experience, preferably in leather goods/shoes Dynamism, reactivity, service and result-oriented Interest in fashion Fluent in English Other languages a plus (Italian, French, Mandarin,...) **Please send CV attached TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role: As an Engagement Manager, you’ll work on an ongoing basis with our clients to drive the utilization of LexisNexis Risk Solutions products to create positive business outcomes. You’ll pair with Strategic Account managers to identify and explore opportunities to leverage LexisNexis Risk Solutions data and services to protect our customers from cybercriminals. You’ll present consultative solutions to a wide range of audiences, from executives to business owners, and maintain your position as a trusted advisor by constantly keeping your finger on the pulse of the customer. You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities : • Showing a good understanding of fraud and risk management, relating it to products and service within the firm, • Understanding customer use cases and requirements and in turn apply best practices to deliver customer road maps, • Developing and delivering fraud strategies, providing solution training and transfer of knowledge, • Demonstrating a very good knowledge of fraud and identity solutions, and performs the functional customization of the solution, • Interacting with the Sales, Pre-Sales and Marketing teams, including providing strategic oversight and fraud best practice, • Acting as an industry liaison when required providing outputs and SME knowledge to support LexisNexis Risk Solutions deliverables Requirements : • Experience in consulting, professional services or banking, • Understanding of financial industry and knowledge of fraud related areas, • History of working with highly technical internal and external teams, translating requirements and discoveries to non-technical decision makers, • Problem solving and critical thinking skills, • Experience working with rule engines and fraud solutions is considered an asset, • Fluency in English Working for you : We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

Job Title: AI Solution Engineer ( Project Manager ) Location: Hybrid (UK) Work Type : Permanent Overview: TekWissen is a global workforce management provider throughout the UK, Europe and many other countries in the world. Client is a leading global professional services network operating in over 150 countries, offering assurance, consulting, and tax advisory services. The firm helps clients address complex business challenges, manage risks, and drive transformation through technology and innovation. It is recognized for its strong ethical standards, industry expertise, and commitment to building trust and sustainable growth. Job Description: • We are looking for an experienced AI Solution Engineer to act as the link between client’s industry architects, who identify AI business cases, and the firm’s development capabilities., • This role shapes AI solutions, meets client needs, and delivers measurable business value and technically feasible solutions., • The AI Solution Engineer is a key technical resource responsible for selecting, designing, demonstrating, and delivering prototype solutions that align with customer needs and business goals during early engagement., • As a trusted advisor, the Solution Engineer has a strong mix of technical expertise, problem-solving skills, and business acumen to effectively create cloud prototypes to demonstrate and communicate the value of solutions to both technical and non-technical stakeholders., • They provide experience in identifying viable and feasible AI solutions to address specific client issues and demonstrate client’s technical capability as part of proposals., • They demonstrate extensive knowledge of hyperscaler AI offerings, understanding all of the technical requirements and dependencies of a product/solution and explaining them to potential clients What your days will look like • Primarily sales-oriented, this role is focused on supporting the sales process by bridging the gap between technical teams and non-technical salespeople., • The role helps sales teams select and prospects understand the AI/ML solution, demonstrates how it solves their business problems, and assists in demonstrating AI technical excellence to the client in the early sales process This role is for you if you have • Extensive experience working with sales teams and shaping viable and feasible software solutions as part of process change for enterprise customers, • AI Model Architecture – Evidenced expertise in LLMs, SLMs, (Large Language Models/Small Language Models) performance, suitability, training requirements, and deployment, • Cloud & Hyperscalers – Practical experience with at least two of the following is required: AWS Bedrock/Sagemaker, Google Vertex AI, OpenAI and Azure ML is required, • An understanding of underlying statistics, machine learning and data science, data engineering and big data concepts is required, • An understanding of the process and data complexities and prerequisites, and success criteria needed to deliver a solution that meets user and business needs, • Cloud Security & FinOps – Knowledge of landing zones, security, and AI cost optimisation What you’ll receive from us • No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions., • We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more. Required Skills Optional Skills

Sports Directory is proud to be part of Frasers Group, and we are passionate about uniting Sports with Education. We recognise that education is more than textbooks and classrooms – it’s about building character, encouraging teamwork and nurturing physical and mental well-being. Our mission is to support teachers and students alike to achieve their full potential supporting teachers to cultivate an environment where physical education is valued just as highly as academic achievement. Founded in 1993, Sports Directory is the number one supplier of Sports education equipment and are specialists in education. Job Description To provide efficient administrative and customer service support within the sales office, ensuring customer enquiries and orders are handled promptly and professionally. This role plays a key part in maintaining strong customer relationships and supporting daily sales operations. Key Responsibilities • Manage and monitor the customer service inbox, responding to queries in a timely and professional manner, • Provide live chat support to customers, assisting with enquiries in real time, • Process and input customer orders accurately onto the system, • Answer incoming customer service calls and deal confidently with enquiries, • Provide general administrative support to the sales team, • Maintain accurate customer records and documentation, • Escalate complex issues to the Sales Manager where appropriate This is a term time only position, working 4 days per week, 8.30am - 5pm. Qualifications Essential: • Previous experience in an administrative or customer service role, • Excellent written and verbal communication skills, • Strong attention to detail and accuracy, • Good organisational and time management skills, • Confident telephone manner, • Comfortable managing live chat platforms and email enquiries, • Experience in order processing, • Friendly and professional approach, • Reliable and able to work independently, • Calm under pressure, • Team player Additional Information What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate a further interview with the Hiring Team.

As a Customer Engineer, you will collaborate directly with customer teams to provide expert advisory services across a range of technologies. By leveraging structured intellectual property (MIP) engagements, you will establish trusted advisor relationships and guide customers towards achieving a healthy and secure state. Relevant MIP/VBD Titles On-Demand Assessment – Entra ID WorkshopPLUS - Microsoft Azure: Hybrid Identity WorkshopPLUS - Microsoft Entra: Identity Fundamentals Activate Azure with Multi-Factor Authentication and Conditional Access Onboarding Accelerator - Migrate Single Sign-On Applications to Entra Onboarding Accelerator - Azure Active Directory: Features Deployment Onboarding Accelerator - Entra Permissions Management WorkshopPLUS - Microsoft 365 Security and Compliance Technical Update Briefing Skills Required This role requires deep knowledge (300 – 400 level) in the following technology areas: • Entra ID, • Role Base Access Control (RBAC), • Account Management, • User Accounts, • Service Principals, • Group Management, • Entra ID Enterprise Application Management, • Authentication Models, • Cloud Auth (PTA/PHS), • Federation, • Protocols, • OAuth, • SAML, • ODIC, • Kerberos, • FIDO2 \ Passkeys, • Device Management, • Hybrid Join, • AADJ, • Account Synchronization, • Entra ID Connect, • Entra Cloud Sync, • Azure P1/P2 Features, • Conditional Access, • MFA, • Risk based policies, • Reporting, • Troubleshooting, • Self-service Password Reset (SSPR), • Entra Password Protection, • Policy configuration, • Integration with Active Directory, • Entra ID Governance, • Privileged Identity Management, • Periodic Reviews, • Self-Service Access Reviews, • Compliance audits, • Entra ID Protection, • Management, • Microsoft Graph API foundational knowledge Optional Skills • ADFS, • Active Directory Certification Services, • Azure services, • Azure Monitor, • Azure Sentinel Microsoft Certified: Identity and Access Administrator Associate or equivalent Microsoft Certified: Cybersecurity Architect Expert or equivalent Microsoft Certified Trainer or equivalent Certified Information Systems Security Practitioner (CISSP) or equivalent ABOUT SONATA SOFTWARE Sonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company, powered by our unique PlatformationTM framework. Our 6400+ AI Engineers are helping enterprises transform from systems to intelligent business platforms leveraging partner ecosystem to drive speed, efficiency and growth. Our bouquet of Modernization Engineering Services with AI -first approach cuts across Cloud, Data, AI, Dynamics, Test Automation, and Managed Services. Sonata’s AI-led modernization is enabled by a powerful suite of proprietary tools and assets. At the core is the Harmoni.AI Enterprise Platform, which includes AgentBridge-a governance and observability framework; AgentBuilder-a development toolkit for fungible agents integrated into enterprise systems; and the Agent Marketplace-an internal ecosystem for modular, reusable agents. Headquartered in Bengaluru, India, Sonata Software has a strong global presence, including key regions US, UK, India, Malaysia, Mexico, Australia, DACH (Germany/Switzerland) & Nordics (Finland). We are a trusted partner of Fortune 500 companies in Banking, Financial Services and Insurance; Healthcare and Lifesciences; Telecom, Media, and Technology; and Retail, Manufacturing and Distribution space. Deep collaborations with partners like Microsoft, AWS, Salesforce, and Snowflake strengthen our ability to deliver cutting-edge AI solutions. Our 30+years of partnership with Microsoft, and being part of the elite Microsoft Inner Circle, places us among the top 1% of global Microsoft partners. Sonata is now among the first companies to earn the Microsoft Frontier Partner Badge Also, Sonata Software is proud to achieve AWS Premier Tier Status in the AWS Partner Network.

THE QUICK VERSION (BEFORE YOU SCROLL PAST) Package: £55,000 base salary (pro-rated if part-time). OTE £70,000 including performance bonus. Profit share on top. Hours: Full-time or 0.8 FTE - your choice, agreed at offer stage. 9-Day Fortnight: Compress your hours over 9 days and take every other Friday off. This is a contractual option, not a perk we might take away. Location: Central London, hybrid. 3 days in the office, flexible hours between 08:00-18:00. How to Apply: Do not just send a CV. Tell us why this role interests you, what you would bring, and why you are a strong fit. Then attach your CV. Applications without context will not be prioritised. Please note: We receive 400-500 applications per role and cannot respond to everyone. We will only contact candidates we wish to take forward. There is no visa sponsorship available - applicants must have a permanent right to work in the UK. ABOUT IDEAS + OUTCOMES Ideas + Outcomes transform the future and create lasting value for businesses worldwide. A creative company founded on one truth. When you know your customer, you change the game. Our work spans retail and ecommerce, healthcare and pharma, education, and the public sector. Much of it is complex. Most of it matters. We are Drum Recommended, rated 9.3/10 by our clients. THE ROLE This is a hands-on Account Director role focused on day-to-day client ownership and delivery. You will be the primary lead for a portfolio of accounts, typically 3-6 active clients. Your portfolio value will vary with mix and is expected to sit below the threshold that would warrant a dedicated Client Partner position. You will brief work, drive delivery, solve problems, and be the first call when clients need support. You will work with project managers on larger or more technical programmes, while remaining accountable for the client experience and commercial outcomes. You are accountable for both revenue and profitability. Good revenue with poor margins does not work. You will grow accounts where appropriate, protect margin, and ensure work is delivered on time, on budget, and to a standard that keeps clients coming back. Base salary is supported by a performance bonus tied to client retention, account growth, client satisfaction, Drum Recommends ratings, and referrals. WHAT YOU'LL DO Account growth and development (20% of your time) Identify and develop opportunities to grow revenue within your existing accounts. Understand client business objectives, spot gaps, and propose solutions that deliver measurable value. Support new business efforts when opportunities align with your experience or client sector. Participate in pitches and RFPs from brief stage through to handover, ensuring smooth transitions when new work is won. Build trusted advisor relationships with senior client stakeholders (with senior escalation support available when required). Client relationship management (20% of your time) Maintain strong, proactive relationships with clients across your portfolio. Conduct regular reviews, check-ins, and planning sessions appropriate to account size and complexity. Tease out challenges, blockers, and unspoken problems before they escalate. Be the client's first point of contact when something needs solving. Ensure clients feel heard, supported, and confident in the agency's ability to deliver. Project and programme delivery (60% of your time) Manage the day-to-day delivery of client projects and programmes. Translate client needs into clear, actionable internal briefs for creative, UX, strategy, and development teams. Brief teams properly, ensuring context, constraints, and success criteria are understood. Attend and contribute to client workshops, working sessions, and planning meetings. Work in partnership with project managers on larger or more complex programmes, maintaining overall client accountability. Drive work through the business, removing blockers and keeping momentum. Manage budgets, timelines, and scope to protect margin without compromising quality. Ensure delivery standards meet or exceed client expectations and contribute to 9/10+ Drum Recommends ratings. Commercial accountability Own the revenue and profitability performance of your client portfolio. Forecast revenue accurately and flag risks or opportunities early. Manage scope, budget, and client expectations to protect margins. Ensure invoicing, reconciliation, and financial reporting for your accounts is accurate and timely. Contribute to the agency's overall financial health through disciplined account management. WHO YOU ARE We are looking for a T-shaped client services professional. Deep in client management, commercial ownership, and delivery - but broad enough across disciplines to hold your own in conversations about brand strategy, creative development, campaign planning, UX, and web development. You do not need to be a specialist in any of these, but you need to understand enough to brief well, challenge constructively, and translate between client needs and specialist teams. The best people for this role have typically worked across integrated or multi-discipline agencies. They understand how campaigns, creative, brand, digital, and development connect - and they know how to orchestrate work across those disciplines without losing the thread. Beyond that, you are: • Naturally curious. You ask questions, dig into the detail, and want to understand how things work and why they matter., • Commercially minded and comfortable owning numbers., • A natural problem solver who thrives in the detail but does not lose sight of the bigger picture., • Calm under pressure and capable of managing multiple priorities without dropping the ball., • Confident briefing and working alongside creative, technical, and strategic teams., • A strong communicator who translates complexity into clarity for both clients and internal teams., • Consultative by nature, with the ability to challenge clients constructively when needed., • Driven by outcomes, not activity. You care about what gets delivered and how it performs., • Accountable and self-motivated. You do not need to be managed, but you know when to ask for support. EXPERIENCE AND SKILLS Experience: A minimum of 7 years in client services or account management within agency environments. We would expect experience across at least three solid agencies - people who have only worked in one place tend not to have the breadth we need. A proven track record of managing accounts, driving delivery, and growing client relationships is essential. Integrated background: You must have worked across multiple disciplines, not just one channel. We need someone who has lived in environments where brand, creative, campaigns, digital, and web development sit under one roof, or who has built that breadth by moving between agencies. Sector experience: Strong preference for healthcare, pharma, or retail experience, ideally across both B2B and B2C. A credible background in at least one regulated or complex sector will set you apart. Commercial acumen: Strong understanding of budgeting, forecasting, profitability, and revenue management. Project management: Able to manage projects directly when needed, and equally able to work alongside seasoned project managers on larger projects and programmes, enabling them to deliver and succeed. Client relationship management: Proven ability to build and maintain senior-level client relationships, with evidence of retention and satisfaction. Communication: Excellent written and verbal communication skills. Able to present, facilitate, and negotiate with confidence. Technical proficiency: Comfortable with Mac, Office, cloud-based project management and collaboration tools, and AI tools. Some practical experience using AI in a professional context is expected. Organisation: Exceptional organisational skills, attention to detail, and ability to work at pace in a deadline-driven environment. Team collaboration: A natural collaborator who works well with project managers, creatives, strategists, and developers without relying on formal line management authority. WHAT SUCCESS LOOKS LIKE • Consistent revenue and profitability performance across your client portfolio, in line with agreed targets., • Client retention rates of 90%+ with evidence of account growth year-on-year to agreed targets., • Clients rate their experience at 9/10 or higher on Drum Recommends., • At least two client testimonials or case studies directly attributable to your account management within the first 12 months., • Active contribution to new business wins through pitch support, sector expertise, or smooth post-sale handovers., • Recognition through the agency's bonus structure for demonstrating the behaviours we value: client retention, growth, satisfaction, recommendations, and referrals., • 4 referral conversations from your network in conjunction with the sales team. We do not need you to sell, just facilitate the conversation. REPORTING AND WORKING RELATIONSHIPS You will report to the Group CEO. You will work closely with colleagues in strategy, creative, UX, development and project management.. BENEFITS • Salary: £55,000 base salary (pro-rated if part-time), • On-Target Earnings (OTE): £70,000 (including performance bonus based on client retention, account growth, client satisfaction, Drum Recommends ratings, and referrals), • Employment type: Permanent employee. Full-time or 0.8 FTE (to be agreed), • 9-Day Working Fortnight: Compress your hours over 9 days to enjoy every other Friday off, • Hybrid Working: 3 days per week in office, • Flexible hours: 08:00-18:00, • Annual Leave: 25 days (FTE), plus bank holidays, increasing with service, • Pension: Penfold, • Life Insurance, • Profit Share: Based on company performance, so everyone benefits from our collective success, • Recognition: Employee of the Quarter and Year Awards, including an extra half-day holiday for quarterly winners

Field Based Key Account Manager - OPI Territory: North London & surrounding areas Contract type: Permanent, Full time Salary: Up to £38,000 per annum plus a performance-related bonus plus company car & fuel card Work for Standout Field Marketing, representing one of the most iconic beauty brands in the world. Are you a strategic sales professional with a passion for beauty and a talent for building lasting client relationships? Do you thrive in a fast-paced, client-focused environment where no two days are the same? Standout Field Marketing is proud to represent OPI – the world’s #1 salon nail brand and one of the most iconic names in beauty. We're looking for a Field Based Key Account Manager to elevate and expand OPI’s professional presence across the salon and spa industry. This is more than a sales role — it’s about championing a globally loved brand while helping salon professionals grow their businesses through best-in-class nail innovation, education, and service. What You’ll Do: As our Field Based Key Account Manager, you’ll be out in the field, at the heart of our professional channel — nurturing relationships, driving sales, and uncovering new growth opportunities. Your impact will include: • Client Relationship Management: Be the trusted advisor and go-to partner for our existing salon and spa clients. You’ll take a consultative approach to help our salon partners grow their business by leveraging OPI’s full portfolio of products and services., • Sales Growth & Business Development: Proactively identify and convert new salon and spa accounts through prospecting, networking, and in-person visits. You’ll expand OPI’s footprint with passion and purpose., • Product Expertise & Education: Collaborate with your educator to deliver engaging demos, training sessions, and product launches, ensuring clients are confident, inspired, and successful., • Target Achievement: Exceed revenue goals by strategically upselling, cross-selling, and ensuring clients are fully stocked with the latest collections, tools, and promotions., • Industry Insight: Stay ahead of salon trends, competitor activity, and client feedback to bring fresh thinking and recommendations to the business., • Cross-Functional Collaboration: Work closely with education, marketing, customer service, and distribution teams to ensure a seamless experience for every client., • Data & Reporting: Keep accurate records in our AFS systems to track performance, analyse sales data, and identify growth opportunities. Who You Are: • Experienced in B2B sales or account management — ideally within the professional beauty industry (bonus points for nail care or salon background!), • Knowledgeable about the salon and spa business, with a strong understanding of its unique challenges and opportunities, • A natural relationship builder with excellent communication, presentation, and negotiation skills, • A self-starter with a growth mindset — driven to set goals and achieve them, • Confident in delivering product education and training to professionals, • Proficient with CRM systems and sales reporting tools, • Passionate about the beauty industry and excited to represent a bold, creative brand like OPI Why Join OPI? When you join OPI, you're not just taking a job — you're becoming part of one of the most recognised and iconic brands in beauty. Backed by industry-leading innovation, a cult following, and a deep commitment to the professional salon industry, OPI offers an exciting and dynamic career opportunity. • Work with a globally renowned beauty brand in a field-based, purpose-driven role, • Competitive base salary + performance-related bonus opportunities, • Company car & fuel card provided, • Comprehensive benefits package (health, dental, vision, pension, and more), • Product perks, brand events, and ongoing education, • A collaborative culture that celebrates creativity, colour, and community This is your chance to work with a global beauty leader through a company that values your growth, ideas, and ambition. Apply today to join Standout Field Marketing and represent OPI in the professional beauty space!

Account Executive – UK (Remote) £50,000 base | £100,00 OTE + uncapped commission + EMI equity Keepnet isn’t just scaling — we’re redefining human risk management in cybersecurity. Trusted by global enterprises and high-growth organisations, we work with some of the world’s most recognisable brands to reduce human cyber risk using AI-driven automation — and we’re now launching Agentic AI to take this to the next level. As part of our UK direct sales expansion, we’re hiring commercially sharp, execution-focused Account Executives who want real ownership, real impact, and the freedom to build. This is a true 360 AE role in a fast-moving SaaS scale-up: low red tape, high trust, and plenty of space to bring new ideas, initiatives, and energy to the table. Why This Role Matters You’ll sit at the heart of Keepnet’s growth engine — converting interest into revenue and relationships into long-term customers. Working closely with SDRs, Channel Team | Partners, Customer Success and Leadership, you’ll own deals end-to-end and act as a trusted advisor to CISOs and security leaders navigating real-world risk. This role is ideal for someone who enjoys: • Owning outcomes, not just activities, • Blending inbound momentum with smart, targeted outbound You own your number, your pipeline, and your deals — with the autonomy to shape how you succeed. Competitive rewards Strong base, uncapped commission, and EMI-qualified equity so you genuinely share in the upside you help create. Freedom to build Minimal bureaucracy, fast decisions, and encouragement to bring new ideas, plays, and initiatives to life. Career acceleration Join a scaling cybersecurity business where performance is visible and progression comes quickly. People-first benefits Enhanced parental leave, gym support, cycle-to-work scheme, and regular team socials. What You’ll Do • Run the full sales cycle: qualification, demo , POV/POC, proposal, negotiation, and close, • Partner with SDRs to convert inbound demand and execute strategic outbound when it makes sense, • Work with the Internal Channel Team | Distributors | Partners during proposal and closing stages, • Collaborate with Customer Success to ensure POV/POC success and clear value alignment, • Sell value, not features — translating AI-driven human risk management into ROI, risk reduction, and compliance outcomes, • Engage confidently with CISOs, Security Directors, and Risk leaders, • Maintain strong CRM discipline in HubSpot (forecasting, hygiene, accuracy), • Use AI tools to work smarter — from writing to summarisation and collaboration, • 3–5 years’ experience in B2B SaaS sales (cybersecurity experience a strong plus), • A proven track record of hitting or exceeding targets, • Confidence running complex deals with multiple stakeholders, • Experience selling to security and risk personas, • Strong commercial instincts, negotiation skills, and executive presence, • Comfortable with outbound when the opportunity justifies it, • High standards around pipeline management and forecasting, • Enterprise or mid-market deal experience, • Exposure to competitive cybersecurity landscapes, • Remote-first, with London team meetings weekly., • Standard hours: 9am–6pm, Monday–Friday, • 25 days’ annual leave (+1 per year of service), • EMI equity — real ownership, not window dressing, • A culture that values speed, accountability, collaboration, and new ideas At Keepnet, diversity, inclusion, and different perspectives aren’t buzzwords — they’re how we build better products and stronger teams.

London Museum tells the story of the world’s greatest city and its people. We have embarked on an extraordinary journey to create a new museum for London. The museum will sit in atmospheric former market buildings – over 30,000 sqm – at the heart of one of the capital’s most historic and creative quarters, Smithfield. The New Museum project is one of the largest cultural projects in Europe and will transform the museum, Smithfield and the City of London, creating a new cultural quarter for London. During 2026, London Museum will be proud to open the first phase of Smithfield with the General Market and West Poultry Avenue opening to the public. At this exciting time, we are seeking an exceptional facilities professional as Deputy Head of Estate & Facilities to care for our diverse portfolio of buildings. Capable of inspiring and leading a high performing FM team, you will support the opening of the UK’s first smart museum, working with the Head of Estate & Facilities to transition from PPM (Planned Preventative Maintenance) to data-led maintenance. Responsible for oversight of projects, you will lead on fabric management for the Estate and deliver an outstanding experience for visitors and staff. You will bring a positive, collaborative style and a talent for motivating your team based on excellent people skills. With experience of hard and soft service contract management, project management and public site operations. We are seeking an individual who has proven experience in managing both Hard and Soft FM operations within a comparable complex estate, focusing on outstanding service delivery. You will have experience in managing and mentoring a client-side FM team, coupled with developing a culture committed to excellence and outstanding customer service. You will effectively and efficiently manage the Estate & Facilities function, including management of resources, implementing a robust asset management regime (both planned and reactive), contractor management, maintaining business continuity plans and maintaining a high standard of site presentation. The candidate brochure can be viewed at London Museum - Deputy Head of Estate & Facilities. For a confidential discussion please contact our advisor at The Management Recruitment Group, Connor Humpage (). Applications should consist of a comprehensive CV (of no more than 4 pages) and a covering letter (of no more than 2 pages) and should be submitted to before the closing date. Closing date for applications is Sunday 3rd May 2026.

Be part of the Smart Team! We are looking for someone with an analytical mindset, and a proactive approach to problem-solving. You must be a collaborative communicator, adaptable, and committed to delivering high-quality. About Us: At SMART, we help lead organisations across the UK to keep their facilities running safely, efficiently, and sustainably. We deliver a client-focused approach to deliver reliable, planned and reactive maintenance with a strong focus on quality, technical expertise, and customer service. We’re proud to be an employer that values career progression. We offer structured training and clear progression routes to help you build a rewarding engineering career. Role Purpose: As a Project Manager at Smart, you will: • Take full accountability for the planning, delivery, and financial performance of projects., • Manage budgets and ensure projects meet commercial objectives and profit margins., • Lead and inspire your project team to deliver safely, on time, and within budget., • Act as a trusted advisor to clients, building long-term relationships and identifying new opportunities., • Oversee all aspects of project management, from scoping and tendering to handover and closeout., • Ensure compliance with QHSE, statutory regulations, and internal standards. Key Responsibilities • Generate and deliver a strong project pipeline from existing client portfolios., • Manage labour, contractors, and resources to deliver projects effectively., • Work closely with developers, designers, and sub-contractors to define project scopes., • Oversee tenders, bids, and proposals, ensuring full auditability and compliance., • Take responsibility for P&L performance across multiple projects., • Build strong client relationships and leverage opportunities for business growth., • Ensure all health, safety, and compliance standards are consistently met., • Provide clear reporting to senior management on project progress, risks, and financials. Education and Training: • Minimum of 2 A-Levels (or equivalent)., • 2–5 years’ experience in a Project Management role., • HNC (or higher) in Electrical Engineering or a related field (preferred)., • At least 3 years as a lead engineer on commercial/corporate projects., • Professional membership/accreditation (e.g., MIET, CIBSE).

About The Role Business Development Director Location: UK, London Centric. Reports to: Senior Business Development Director The Business Development Director will lead company growth in the UK specifically in London, in the private and corporate sector. This role focuses on delivering soft services—such as cleaning and security. Key Responsibilities of a Business Development Director This role involves developing and executing comprehensive business development strategies that are closely aligned with the organization’s overall objectives. Key activities include identifying new growth opportunities, setting clear and measurable targets, and ensuring the successful delivery of soft services in accordance with the unique demands of each sector. Relationship Management The Business Development Director is responsible for building and nurturing senior-level relationships with key stakeholders. A key focus is on fostering long-term partnerships that drive mutual growth and value creation. Securing High-Value Contracts A critical aspect of the role is taking ownership of the identification, pursuit, and acquisition of high-value contracts with a range of clients. This responsibility spans the entire sales process—from initial engagement through to contract negotiation and the finalization of agreements. Strategic Leadership and Stakeholder Engagement The Director must demonstrate strong leadership in coordinating both internal and external stakeholders. The goal is to ensure effective collaboration and alignment towards achieving the organization’s business development objectives. Key Accountabilities of a Business Development Director Driving Growth Build and manage a robust pipeline, securing high-value contracts with clients. Lead tendering processes, ensuring tailored solutions for the sectors, with attention to sector-specific compliance. Structure and negotiate commercial deals, balancing profitability and risk. Analyse market trends, policy changes and competitor activity. Represent the company at industry events. Build Customer Relationships Build trusted relationships with clients. Serve as a strategic advisor, understanding the priorities and constraints Ensure operational excellence and regulatory compliance across all sectors Simplicity and Innovating Drive innovation and added value in bids and operations. Collaborate across functions for seamless contract delivery and tailored solutions, ensuring compliance with regulations. Location This is a hybrid role which offers the freedom and flexibility of working remotely combined with regular office attendance to facilitate team connection and collaboration. Given the global remit of the role, regular travel to our locations throughout Great Britain and the Island of Ireland is required. About Us Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work. We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success. Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.

Must be based in the UK – early working hours required Job Summary The Travel Advisor will support Think Travel advisors with booking travel, managing reservations, and ensuring financial accuracy across bookings and invoices. This role requires strong Sabre proficiency and a detail-oriented approach, with tasks including invoicing, reconciliation, and commission tracking. Must be able to book both domestic and international travel, including hotels, car hire, and ground transportation. Proficient in ticketing and exchanges. Excellent customer service, sales skills, and problem-solving abilities required. Also assists with overall day-to-day operational support. Duties/Responsibilities • Support Think Travel advisors with booking and managing domestic and international travel, • Advise on transportation, accommodations, and destination options, • Prepare cost estimates for travel and related services, • Book flights, hotels, car hire, and ground transportation in Sabre, • Handle ticketing, reissues, and exchanges, • Prepare and issue invoices, ensuring accuracy, • Reconcile bookings against supplier invoices and resolve discrepancies, • Track commissions and payments, • Assist with air and hotel contracting and rate review Required Skills/Abilities • 3–5 years Sabre experience required, • Excellent customer service and sales experience, • Strong attention to detail, especially with financial data, • Strong verbal and written communication skills, • Excellent organizational skills and ability to manage multiple bookings, • Ability to work with urgency and prioritize effectively, • Proficient in Microsoft Office, especially Excel, • Strong problem-solving and research skills, • Understanding of air and hotel contracting and vendor relations Education and Experience • Previous experience booking domestic and international travel required, • 3–5 years Sabre experience required, • Experience with invoicing, reconciliation, or commission tracking preferred, • Travel industry experience required, • Experience reviewing contracts and rates in GDS preferred

WE ARE With over 30 years of experience in digital software development and consulting, SoftServe is a global company in solving complex business problems, creating industry-disrupting technology, and accelerating growth and innovation while optimizing operational efficiency. From leading ISV to Fortune 1000 digital enterprises, SoftServe transforms the way thousands of clients do business by unlocking the value of advanced technologies, such as Big Data, Internet of Things (IoT), DevOps, digital commerce, security, and experience design. As an experienced Product Strategist, you will join our global product management team to lead client engagements and work closely with C-level business stakeholders across a diverse portfolio of enterprise and digital-native clients. Your primary responsibility will be to help clients achieve product-centric organizational transformations and define and implement winning product strategies, enabling them to successfully align their business strategy with the latest product management practices and technology capabilities. You will be dedicated to helping clients build more effective product organizations, and design, build, and evolve successful digital products and services that improve people’s lives and deliver substantial business results. IF YOU ARE • Showing at least 7 years of experience in product strategy, product transformation, or digital consulting, • An expert in product operational models and product strategy consulting, • Proficient in applying modern product and design frameworks, such as service design, design thinking, working backwards, design sprints, etc., • Curious about technology and its potential to strengthen businesses’ competitive position in the market, • A skilled presenter and storyteller, leveraging data insights and market understanding to advocate for recommendations, • An experienced strategist with strong analytical and problem-solving skills, • Capable of presenting findings, leading workshops, conducting interviews, and pitching the value of recommended business concepts to clients, • Adept at product consulting: advising on and driving product-centric organizational transformation, as well as defining and implementing product and service strategies, • A holder of strong business acumen: engaging with senior leadership and influencing decision-making processes through strategic insights and compelling business cases, • Embracing new challenges: capable of working efficiently and adapting quickly in challenging situations, • Comfortable with uncertainty: structuring work independently, preparing coherent plans, and orchestrating teams effectively when boundaries and stakeholders are unclear, • Well-versed in structuring and delivering compelling client-facing presentations, whether for pitches or project deliverables, • Good at problem-solving: evolving business landscapes and emerging technologies, with a strategic approach to problem-solving, • A professional with excellent verbal and written communication skills, with the capacity to effectively articulate complex ideas to diverse audiences, including technical teams and executive boards, • Willing to travel up to 50% of the time to client locations, both domestic and international, for joint engagements, discoveries, and collaborative workshops AND YOU WANT TO • Lead C-level strategic discussions, negotiate program scope, priorities, as well as facilitate large in-person or remote workshops, • Lead cross-disciplinary teams through the pre-sale, discovery, and definition phases to create winning product and service strategies, • Facilitate and ensure engagement across client’s organization to ensure alignment and timely decision-making, • Advocate for and facilitate the adoption of organizational change essential for delivering a continuously evolving, innovative set of digital offerings, • Run research, facilitate ideation sessions in line with market the best product and design practices, own digital product or service strategy definition and oversee the successful execution, • Lead clients through their product organization transformation journey by aligning company business ambitions with organizational design, processes, roles and tools to enable a more customer-centric, outcome-focus and data-driven culture of innovation and digital offering management, • Develop compelling business cases to support recommendations based on comprehensive market and data analysis, • Drive the design and adoption of outcome-based ways of working by helping clients define and measure key performance indicators (KPIs), objectives and key results (OKRs), and other critical metrics, • Build and maintain strong client relationships to foster trust and long-term partnership, and identify growth opportunities for clients and the business, • Act as a trusted change ambassador, advocating for new ways of working, and providing product leadership coaching and product management upskilling, • Contribute to the creation of new professional service offerings within Digital Advisory and Product management practices. Create templates and tools that allow repeatability and consistency as the team grows TOGETHER WE WILL • Win big and challenging deals, sign new logos, and work with world-leading companies, • Be a trusted advisor and the catalyst for the transformation and innovation agenda for world-leading companies, • Assimilate best practices from experts, working in a team of top-notch experts, learn from leaders from different organizations, • Coordinate and run presentations of work on international events: conferences, meetups, and specialized events, • Use our access to expert communities, paid certifications, and professional events SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law.