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We are seeking a proactive and empathetic Customer Success Manager to join our client team in a key strategic position. As the trusted advisor and advocate for their customers, you will work cross-functionally with the Sales, Product, Professional Services, and Support teams to deliver a seamless a

On behalf of a well known Main Dealership in the Watford area we are recruiting for an experienced Service Advisor for their busy Service Department. We are looking for a Service Advisor who can remain calm under pressure whilst focusing on excellent customer service and upselling opportunities. We

Location(s): London, Amsterdam, or Madrid (with flexibility) Reports to: VP, Data & Analytics Visa Sponsorship: Location dependant A high-growth, customer-facing digital business is redefining its industry through data-driven innovation, modern design practices, and world-class customer experience. As part of this transformation, Good Maven are supporting to hire a Research Director to build and lead a new, high-impact Product and Market Research function. This is a unique opportunity to join a tech-forward environment and build a best-in-class research capability from the ground up. You’ll transform a nascent function into a strategic partner across Product, Design, Marketing, and Data, influencing product direction, marketing strategy, and customer experience. We’re looking for a hands-on, resilient research leader who can move between strategy, execution, and team-building, and who thrives in complex, fast-paced, and high-stakes environments. What you’ll do • Define and lead the vision, strategy, and roadmap for a modern, combined Product & Market Research function., • Build, mentor, and scale a high-performing team of researchers focused on customer insight and impact., • Deliver actionable insights through qualitative and quantitative research that shape product and marketing decisions., • Partner with Product, Design, Data, Engineering, and Marketing to embed the customer voice into strategy and execution., • Overhaul and elevate a legacy team through hiring, mentorship, and organisational change., • Establish scalable frameworks, processes, and tools to maximise research effectiveness and influence., • Act as a trusted advisor to senior stakeholders, influencing decisions with evidence-based insight. What we’re looking for • A proven research leader with experience building impactful teams in product-led, customer-centric environments., • Strong expertise across qualitative and quantitative methods, with an ability to influence strategy and execution., • Strategic thinker with the ability to prioritise, inspire change, and align stakeholders across functions., • Experience partnering closely with Product, Marketing, and Design teams to deliver customer-centric outcomes., • Resilient and resourceful: able to navigate legacy systems and inspire transformation., • Demonstrated success managing managers and/or senior ICs within high-performing teams., • Skilled in storytelling, data synthesis, and presenting clear, compelling insights to senior leadership. What will help you succeed • 10+ years of experience in Research (with exposure to both Product/UX and Market/Marketing Research)., • 5+ years in leadership roles, including management of multi-level teams., • Experience in regulated, customer-facing industries such as e-commerce, fintech, digital media, entertainment, or gaming., • Experience in scale-up, transformation, or high-growth environments., • Track record of hiring, developing, and retaining strong research talent. Why this opportunity? • Define and lead a globally impactful function at a pivotal growth stage., • Shape the future of customer insight, personalisation, and product strategy in a complex, highly regulated industry., • Collaborate with senior leaders across Product, Design, Engineering, Data, and Marketing., • Enjoy the autonomy, ownership, and strategic influence of a leadership role in a well-resourced, tech-focused organisation. If you're excited by the opportunity to build something new, influence at scale, and redefine how research shapes product and customer experience, we’d love to hear from you.

Position: Senior Education Development Manager Company: Elastik Learning Ltd Location: UK hybrid (within reach of London on a weekly basis) with travel to client sites across the UK Type: Full-Time Job Summary: The successful candidate will be responsible for growing elastik’s product sales and adoption across schools and exam boards in the UK. Developing high-quality partnership relationships with multi-academy trusts, education departments of local authorities, schools and exam boards, this role will focus on elastik’s product suite becoming essential to the success of these education organisations. The person in this role will make early successes the cornerstone of an increasingly self-reinforcing sales approach that highly utilises referrals from within the customer base. They will combine this with customer account management and customer success responsibilities with strategic customers, playing an important role in adoption, the ongoing relationship and value creation of our products for schools, and customer retention. We know the confidence gap and imposter syndrome can get in the way of meeting outstanding candidates, so please don’t hesitate to apply if you’re an experienced professional but are unsure if you meet all the statements in this post — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to the hiring manager. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. About Us: Elastik Learning Ltd is a leading EdTech company that is already creating unique impact in primary and secondary schools with our Elastik and WriteMark products (see product videos here) in the UK, Australia and New Zealand. As more and more schools adopt these products, we are expanding our product portfolio and the value we create across the education sector. Ultimately, our mission is to rejuvenate and elevate education, in service of the full potential of the whole child and their future contribution to our world, and to enable teachers to be in the magic of the teaching-learning experience. And if we contribute to transforming global education for the better along the way, that is fine with us! Key Responsibilities: • Build high-quality partnership relationships with key decision-makers in multi-academy trusts, local authorities and exam boards, focused on the success of these organisations in achieving their most important outcomes, • Develop, execute and iterate sales approaches to grow adoption of Elastik’s products, contribute to the success of educational organisations and achieve revenue outcomes, • Identify and qualify new high-fit customer prospects with multi-academy trusts, education sections of local authorities and exam boards, establishing high-quality relationships, quickly understanding the outcomes that matter to them, and managing the full sales cycle from prospecting to closing new contracts, • Deliver compelling discovery processes and product demonstrations, identifying how elastik’s products can become essential to the success of educational organisations, • Be a trusted advisor to MATs, local authorities and schools, bringing product and data expertise, conducting onboarding and training sessions, ensuring product adoption, customer success, satisfaction, and retention, • Utilise customer referrals as a driver of new sales and expanded adoption, • Work closely with the marketing and product teams to refine messaging and align sales approaches, • Use CRM tools to manage leads, track interactions, and manage the sales pipeline, • Conduct regular client health checks to assess satisfaction, identify opportunities for improvement, and address potential concerns Experience: • Effective partnering with, and selling to, multi-academy trusts and education leadership in local authorities, • Running insightful opportunity discovery processes with new customer prospects, • Education sector experience, particularly valuing teaching experience, • SaaS product sales, • Customer outcomes focused selling, • Generating customer referrals, • Nurturing ongoing relationships with existing customers in service of full value creation from our products Why join Elastik? You will be in an environment that was founded on a deep passion for education and care for the lives of teachers and learners. Elastik has a wealth of experience in education and is in prime position to improve the experience and outcomes of teachers and learners, contributing to elevating the performance of the education system, so you will be working in an organisation with a strong sense of purpose and a big mission, with high potential for benefitting society. We offer an inclusive work environment that values innovation and customer outcomes focus. We provide our employees with ample opportunities for growth and development, together with competitive remuneration and benefits.

Senior Solution Consultant Location: London, Canary Wharf Department: Global Solution Consulting Reports To: Global Solution Consulting Position Overview We are seeking a seasoned Solution Consultant with deep expertise in Generative AI and Large Language Models (LLMs) to join our high-impact team. In this role, you will act as a strategic and trusted advisor to enterprise clients, helping them unlock the full potential of Uniphore’s AI platform. You’ll drive solutioning and innovation across customer engagements, turning complex business challenges into AI-powered opportunities. Key Responsibilities • Lead technical discovery sessions to understand client objectives, data environments, and AI readiness., • Design and deliver impactful AI/LLM-powered solutions aligned with customer goals and industry best practices., • Translate technical capabilities—particularly around Generative AI and LLMs and Uniphore’s Platform—into compelling business outcomes., • Partner closely with Sales, Product, and Engineering teams to ensure scalable, client-centric solutions., • Continuously monitor AI advancements and translate insights into strategic recommendations., • Support customer enablement through workshops, documentation, and presentations. Required Skills and Qualifications Fluent in Spanish and English Technical Expertise • 6+ years of experience in technical pre-sales, solutions consulting, or AI implementation roles., • Proven hands-on experience with Generative AI, LLMs (e.g., GPT, Claude, PaLM, LLaMA), and related tools (e.g., LangChain, vector databases)., • Strong understanding of raw data, data structures, NLP/NLU/NLG, ML pipelines, and prompt engineering., • Experience with enterprise-grade AI deployments, including model evaluation, customization, and integration. Domain & Industry Acumen • Ability to contextualize solutions within specific industries (e.g., telecom, BFSI, healthcare)., • Experience aligning AI use cases to measurable business value (e.g., cost savings, efficiency, CX improvement). Customer-Facing Skills • Exceptional communication and storytelling abilities—comfortable with both C-level conversations and deep-dive technical workshops., • Strong documentation and presentation skills, with a knack for simplifying complex ideas., • Proven track record of relationship-building, stakeholder influence, and cross-functional collaboration. Problem Solving & Innovation • Creative, analytical thinker with a proactive, ownership-driven mindset., • Ability to ideate and troubleshoot real-world client challenges using state-of-the-art AI tools. Learning & Growth Mindset • Passion for staying ahead of the curve in the AI/LLM space and sharing knowledge across the organization. Why Join Us • Work with industry-defining Conversational AI and Generative AI technologies., • Collaborate with world-class teams on cutting-edge customer engagement solutions., • Enjoy a culture that rewards innovation, accountability, and continuous growth. Our Core Values • Trusted Advisor for the Customer, • Ownership, • Business Process Transformation

At Lockton, our success is driven by our people. As a Learning and Development Business Partner, you will be instrumental in shaping the professional growth of our Associates and enhancing organisational effectiveness. You will consult, design and deliver strategic initiatives that foster learning and talent development. You will lead organisational development projects that directly contribute to our commercial success and operational excellence. The Role: • Partner with the Head of HR and Senior business leaders, ensuring learning and development initiatives are aligned with key business priorities and long-term growth strategies, particularly sales growth and customer engagement, • Drive Business Performance: Design and implement L&OD programs that align with our strategic business objectives to enhance overall performance of our associates and our business., • Focus on Client-Centric Capabilities: Equip associates with the skills – technical and behavioural - and industry relevant knowledge to deliver exceptional client service and drive client satisfaction., • Empower Leadership: Develop and execute leadership development initiatives to build strong, agile leaders capable of driving commercial success and protecting our culture., • Global Scalable Solutions: Develop and implement scalable L&OD solutions that can be effectively applied across our global operations., • Foster Strategic Collaboration: Promote a culture of collaboration and innovation through effective knowledge sharing and teamwork., • Impact Measurement: Implement metrics to assess and enhance the impact of L&OD initiatives, ensuring they deliver commercial value., • Champion Diversity and Inclusion: Ensure our L&OD programs support our commitment to diversity, fostering an inclusive environment that enhances organisational capability. What We Offer: • A strategic role within a dynamic, growth-oriented company., • Opportunities to shape the future of Lockton by developing our greatest asset – our people., • A collaborative, innovative work environment that values diverse perspectives., • The chance to directly impact client satisfaction and business growth through enhanced associate capabilities and protecting our culture., • The ability to influence global operations with scalable development solutions. Qualifications/Qualities: • Proven experience in strategic L&OD roles, with a focus on driving commercial, client-focused, and global outcomes., • Strong leadership, strategic thinking, and communication skills., • Ability to align development initiatives with organizational goals and measure their impact., • 8-10+ years in a similar role, preferably within financial or professional services firms, • Experience of working in a large, commercially focused organisation, • Experience of working at all levels within a business to C-Suite, • Strong consultancy and programme design, delivery and impact measurement capabilities, • Excellent communication, facilitation and presentation skills (written and verbal), • Able to analyse data and generate actionable insights, • Highly effective in achieving results both with people and through people, communicating clearly, • Responsive when operating in a dynamic environment, adeptly adjusting to changing needs and priorities with a proactive and positive attitude, • Collaborate with HR and operational leaders to assess current and future skill needs, translating them into actionable learning interventions that drive business success and profitability, • Design, deliver, and evaluate high-impact learning programs that enhance employee engagement, leadership development, and career progression, • Utilize data and analytics to assess learning effectiveness, demonstrating return on investment and making data-driven recommendations for continuous improvement, • Serve as a trusted advisor on learning and development, change management, and talent strategies, ensuring that L&D initiatives support wider business transformation goals, • Foster a culture of continuous learning and development, embedding leadership and skills development into everyday business operations, • Drive digital learning adoption and innovative training methods to enhance accessibility and scalability of learning initiatives, • Champion diversity, equity, and inclusion in learning strategies, ensuring all employees have access to development opportunities

PingPong was founded in New York in 2015, with the mission of empowering businesses to expand globally, reach more customers and keep more of their earnings. Fast forward to today, and PingPong has become one of the world’s leading global cross-border payments platforms, processing more than $250 billion USD. Our API-first cross-border payments platform integrates with enterprises and financial institutions to send, manage, and receive money faster on a global scale. PingPong is headquarted in Hangzhou (China) and currently has 60 financial licences across the world, including an UK EMI licence, 32 offices in 13 countries and over 1,000 employees. Our international presence helps businesses and financial institutions solve complex payment needs in every major economy. As we continue to scale our global business, we are looking for an experienced Chief Compliance Officer (CCO) to join our leadership team in the UK. OVERALL PURPOSE The CCO will be a key strategic business partner, playing a pivotal, role in shaping PingPong’s growth strategy while maintaining the highest compliance standards. At PingPong, we believe that Compliance is not just about regulatory adherence but a core pillar of our business that enables sustainable growth and allows us to build trust and deep relationships with our partners. This role requires requires both a deep understanding of compliance frameworks and strong commercial instincts, ensuring compliance is embedded into our operations and driving a compliance-first culture that enhances our ability to innovate and scale. The successful candidate will balance high-level oversight with hands-on operational management, ensuring compliance across all business activities in the UK. WORKING RELATIONSHIPS The position reports to the Group Chief Compliance Officer based in Hangzhou. The role will collaborate closely with our Compliance & Risk team in Hang Zhou as well as regional teams across UK, EU and the US. PRINCIPAL ELEMENTS & ACCOUNTABILITIES Regulatory Compliance and Risk Management • Ensure compliance with all relevant UK financial regulations, including Money Laundering Regulations, Proceeds of Crime Act, and FCA Guidelines, as well as our reporting obligations., • Develop, implement, and maintain compliance frameworks, policies, and procedures in line with UK, EU, and global regulatory requirements., • Continuously assess compliance risks and implement effective risk management strategies that align with our growth objectives., • Stay abreast of regulatory changes and ensure timely updates to policies and operational processes.., • Lead regulatory engagement, maintain open and constructive relationships with the FCA and other regulatory bodies, as well as engagement with auditors and banking partners from a compliance perspective., • Deliver training programs that empower teams to understand the importance of compliance and their role in maintaining it. Compliance Operations Management • Oversee and optimise compliance operations, ensuring efficient review, monitoring, reporting and escalation processes, • Enhance and manage key compliance controls, including transaction monitoring, customer onboarding and due diligence as well as enhanced due diligence processes Strategic Leadership & Cross-Functional collaboration • Work with the Global Chief Compliance Officer and other regional Compliance Officers in shaping the company’s global compliance strategy, • Act as a trusted advisor to the executive team, ensuring compliance is integrated into the company’s commercial and strategic decsions, • Work closely with internal stakeholders, including legal, risk, finance, and product teams, to embed compliance into business operations and our products., • Represent the company in regulatory discussions, industry forums, and working groups., • Identify and implement best practices that enhance compliance efficiencies, leveraging technology and automation to scale effectively. QUALIFICATIONS AND EXPERIENCE • Bachelor’s degree in a relevant field such as finance, business administration, or law. A master’s degree or relevant professional certification is preferred., • Minimum 10 years of experience in compliance within the fintech sector, with at least 5 years in a leadership role. Experience in cross-border payments is a plus., • In-depth knowledge of UK financial regulations and standards., • Proven track record of partnering with business leaders to navigate complex regulatory landscapes while enabling sustainable growth., • Experience working with product teams to embed compliance into products and business operations. COMPETENCIES AND BEHAVIOURS • Excellent leadership, communication and stakeholder management skills., • Ability to manage multiple priorities and meet deadlines in a fast-paced environment., • Ability to work effectively with teams across multiple geographies and cultures, fostering collaboration in a global business environment. PingPong is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.

As an Advisory Apex Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Apex Engineer is sought by customers and Oracle employees to provide expert technical advice. UK SC is required but don’t disclose the fact you have SC until requested by Oracle Security Admin team. Responsibilities As an APEX SME you are expected to be an expert member of the problem-solving team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Main duties and responsibilities include: • Client-specific and proactive support of dedicated CSS customers to ensure operational excellence of APEX in the Cloud. Technical understanding Oracle DB Architecture is required, • Act as a trusted technology advisor for our CSS customers with a deep knowledge of the customer's requirements and environments, • Maintain effective professional relationships within the global CSS practice, with Oracle Technical Account Managers (TAM), Oracle Product Support and customer staff at various levels, • In close cooperation with the Technical Account Manager, act as a customer advocate within the Oracle eco system, • Customer solution architecture advice and reviews, conceptual support (e.g. Security, High Availability, Performance, maintainability), • Technical assistance with SW installation & Configuration, health checks, applying best practices for modern IT environments, • Performance assessments and tuning assistance for Apex based reporting deployments, • Proactive Upgrade and Patch Management advice Implementation planning,, • Advise customers on product evolutions and features, avoidance of predictable issues, • Lead to innovation by Knowledge Transfer, prepare and deliver technical workshops or training, designed to educate customers or peers on technology related updates, • In close collaboration with Oracle Global Customer Support, deliver critical technical support tasks, connected or onsite, e.g. issue reproduction and resolution, testing and validation of fixes, …, • Facilitate root cause analysis for product problems and identify method of resolution, • Provide and verify workarounds or patches, • Resolve complex or previously unknown issues, requiring deep technical expertise and strong interdisciplinary teamwork, • Interact with key customer personnel to enhance collaborative problem solving, • Follow through escalation management as required, • Research and respond to technical inquiries This role requires UK Personnel meeting minimum requirements. Detailed below UK Nationals who are eligible to support UK Government Environments can only Apply for this Role. UK Nationals are individuals who hold at least one of the following government-issued documents. • Validate UK Passport, • UK Birth Certificate, • UK Naturalization Certificate About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

🚨NEW OPPORTUNITY‼️ Role: Mortgage Administrator Location: Essex Proper Recruitment are delighted to be working with a successful mortgage brokerage in Essex who are looking for an experienced Mortgage Administrator to provide support to clients within a fast-paced and busy customer focused role. The ideal candidate will be confident, have enthusiasm, be a team player, have excellent communication skills and comfortable on the phone to clients. Must have an understanding of mortgages and the property purchasing process. This is an office based role Monday - Friday during probation [3 months] then will become Hybrid. Responsibilities: • Dealing with incoming calls, emails, post and voicemails, responding to any non-advisory queries in a professional and timely manner and referring any advisory queries to the relevant advisor, following these up with the relevant broker to ensure a response has been issued., • Liaising with solicitors, lenders, estate agents and brokers to progress mortgage applications from start to finish as quickly and seamlessly as possible, • Ensure our customer service database is kept up to date and all information held is accurate and that team members are also keeping the systems up to date/correct, • Keeping clients updated on the status of their application(s), ensuring every step of the customer journey is as clear and stress free for the client as possible, • Inputting cases on to our system, ensuring all details are accurate and all documents have been received in line with our compliance policies, • Experience in the mortgage broking industry vital, • Excellent written & verbal communication skills, • Meticulous with a keen eye for detail, • Positive & enthusiastic attitude with the ability to prioritise our customers’ needs and requirements at all times, • Ability to work under pressure and problem solve, both independently and as part of the team, • Computer literate and familiarity with Microsoft office, • Well organised with excellent time keeping, • Pension, • Competitive Holiday Entitlement, • Flexible working hours, • HR & Well Being Services, • Company Events, • £30,000 - £35,000 If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your CV and apply. Any enquiries can also be directed to or by phone – 0208 057 4047

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest-growing beauty brand in the UK and are driven by a passionate and innovative team to achieve our mission. We’ve brought together a world-class group from a wide range of industries. As we grow at speed, we need brilliant people (like you!) to join us on our journey and help us deliver our goal. ABOUT THE ROLE We have an exciting opportunity for a proactive and detail-driven People Advisor to join our talented People team. This is a hands-on role, perfect for someone who thrives in a fast-paced environment, loves getting into the detail, and takes ownership to make things happen. Reporting into the Head of People, you’ll be at the heart of keeping our People operations running smoothly — from ensuring our systems and processes are on point, to delivering accurate data and insights that help leaders make great decisions. You’ll also spot opportunities for improvement, lead small projects, and support initiatives that make Townhouse an even better place to work. If you’re organised, a great communicator, and hungry to learn and grow in the People space - this could be your next move. RESPONSIBILITIES • People Systems & Data Management – Administer and maintain our People system (Employment Hero) ensuring accuracy and consistency. Monitor, measure, and analyse HR metrics, producing regular reports to identify trends and areas for focus., • People Process Administration – Oversee key People processes such as 360 feedback, appraisals, engagement surveys, and policy updates. Ensure compliance with UK legislation and support disciplinary processes., • Engagement & Communication Support – Partner with the Comms & Engagement Lead to deliver initiatives that maximise team engagement and prepare People-related communications for the business., • Capability & Process Improvement – Identify opportunities to improve how we use our systems and processes, bringing fresh ideas to enhance efficiency, consistency, and employee experience. REQUIRED SKILLS • Previous HR/People administration experience, ideally within a customer-facing industry., • Excellent attention to detail and accuracy, particularly with data., • Strong organisational skills with the ability to prioritise multiple tasks., • Excellent written and verbal communication skills., • Experience using HRIS/People systems (Employment Hero a plus) and confident with Excel/Google Sheets for analysis., • Discreet and professional when handling sensitive information. ABOUT YOU • Driven, proactive, and self-starting — you go and find the answers., • Tenacious in solving problems and following through to completion., • Low ego, team player, open to feedback and focused on the bigger picture., • Curious and eager to learn with a genuine passion for the People profession., • Approachable, trustworthy, and able to build strong relationships at all levels. LOCATION This is a full-time, permanent role based at our Support Centre in Central London, and we offer a hybrid working model, aligned with role requirements. EMPLOYEE BENEFITS AT TOWNHOUSE • Private healthcare and wellness support – Including free telephone/video GP appointments and private hospital treatment if there is a long NHS wait., • Shopping discounts – Save money every day with a range of retail discounts., • Birthday Pamper Party – During your birthday month, bring a friend for a free signature manicure/pedicure and a glass of bubbles!, • Social Budget – A monthly budget for your manager to treat your team to lunch, pampering, or a night out., • Holiday on us – One extra day paid holiday for every whole year you’ve been with Townhouse, up to 5 extra days., • Employee Discount – 75% off treatments., • Interest-free advance – Up to £50 per day you’ve worked in a month to help with emergencies without interest costs. EQUAL OPPORTUNITIES We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace. Apply Now and Be Part of Our Exceptional Team!

Our client a government funded organisation who give independent advice for residential leaseholders are looking for a Triage Adviser to join their busy and growing team. 18 month fixed-term contract with the possibility of becoming permanent. Hybrid – 2 days office 3 days at home Role Purpose We are seeking a Triage Adviser to act as the first point of contact for individuals needing guidance on residential leasehold and park home matters. The role involves conducting initial assessments via telephone, web chat, email, and phone to direct clients to suitable resources, ensuring they receive accurate and timely advice. The ideal candidate will be an empathetic communicator with strong problem-solving abilities, excellent organisational skills, and a genuine commitment to providing clear, accessible support to a diverse range of clients. Key Responsibilities Client Assessment & Support • Conduct first line triage – through analysing written enquiries or initial interviews using sensitive listening and effective questioning techniques., • Evaluate client issues using structured scripts, assessment tools, and online resources., • Identify critical case information such as timelines, deadlines, and urgency., • Clarify and summarise the core issue presented by the client recognising when more information is required, • Determine whether the enquiry is within remit., • Determine the appropriate level of support, considering client capacity, issue complexity, and organisational resources., • Provide tailored information or signpost clients to appropriate internal or external services following established protocols., • Accurately record all client interactions and assessment details in the database., • Collect and process client data in line with GDPR and confidentiality standards., • Maintain comprehensive and up-to-date case records for continuity, statistical analysis, and reporting., • Work collaboratively with colleagues and maintain a positive team environment., • Attend team meetings, training sessions, and contribute to ongoing service improvement., • Use internal IT systems effectively for casework, appointment booking, and data entry. 1. Communication • Active listening and empathetic engagement with clients., • Clear, concise, and jargon-free verbal and written communication., • Ability to handle sensitive conversations with tact and professionalism. 2. Administrative Skills • High accuracy in producing and reviewing work., • Effective use of office and database systems., • Strict management of confidential client information. 3. Teamwork • Respectful and professional interaction with clients and colleagues., • Alignment with values, including equality, fairness, and respect., • Positive team spirit and willingness to support others. 4. Planning and Organisation • Ability to manage multiple tasks effectively and meet deadlines., • Flexibility to adapt to changing priorities or urgent client needs. 5. Technology Proficiency • Competent in word processing, typing, and use of IT resources., • Adherence to IT policies and data security standards. Desirable • Legal qualification or relevant academic background (e.g. Law GCSE, A-Level, or Law degree)., • Knowledge of residential leasehold or park homes law in England and Wales.

The role Our client, a leading investment firm located in London, UK is seeking an experienced HR advisor About the company A leading global investment firm has been supporting clients in building better financial futures for over 50 years. This success is rooted in collaboration and mutual support across its international teams. An opportunity is now available to join their Chief People Office (CPO) team and contribute to a purpose-driven environment. The organization places strong value on its people, ensuring their effective management and development through comprehensive human capital strategies. These include areas such as talent acquisition, talent development, compensation and benefits, and employee relations. The firm is known for its positive workplace culture and seeks individuals who align with its core values and behaviors. Summary of the role and key responsibilities • Creating data packs and supporting materials to consolidate key people information and provide analysis, as well as supporting the Senior HR Business Partners to run cyclical HR activities for Corporate Enablers such as talent reviews, the annual compensation review cycle and salary benchmarking exercise, and the quarterly promotion cycle., • Acting as the key point of contact for staff and line managers, to proactively deal with enquiries and resolve issues in a timely manner., • Assisting with employee relations issues through to resolution, engaging with managers to promptly address issues in a timely manner and contribute to and lead the HR components of change management and restructuring initiatives., • Working with the HRBP team to embed key Employee Experience Programmes, i.e. Feel Fidelity, our employee value proposition, support the Diversity and Inclusion agenda and assist in the preparation, communication and updates to management teams for the annual Feel Heard survey and track outputs and activities., • Working with the Head HR for Corporate Enablers supporting with ad-hoc information requests in support of the Chief People Officer, for example Exco reviews Key Requirements: • An eagerness to grow your knowledge and your career, • CIPD qualified or experience of working in HR, • Ability to communicate confidently and professionally with employees, managers and senior management, • Ability to interpret data and information to create reports and PowerPoint presentation, • Have a Customer Service focus and positive attitude; Solutions-oriented problem solver, • Can multi-task with good attention to detail and excellent organization skills., • Are a great team player with a strong sense of commitment to all team members., • Work efficiently, under pressure and meet deadlines while maintaining high confidentiality at all times., • Can work independently, show initiative and take full responsibility for completion of duties. How to apply If you are interested in discussing this role further, please apply for the position or contact Lucy Gorman at (Job code 54691). If you require any adjustments, accommodation, or additional support during the recruitment process, please do not hesitate to let us know. ___ to learn more about our commitments to accessible recruitment. Please note that only short-listed candidates will be contacted Privacy policy Personal data collected will be used for recruitment purposes only. By applying for this position, you consent to the collection, use, and disclosure of your personal data to Elliott Scott HR Recruitment Ltd. and all relevant third parties for the purpose of processing your application. Your personal data will be processed in accordance with our ___.

• Client: Payments Services, • Duration: 6 months, • Location: London, • Contract type: PAYE inside IR35, • Working structure: Hybrid Fascinated by the future and captivated by technology? Smart, driven and want to make a difference in the world? You’ll fit right in. Join a diverse team, where your individuality fits right in. We can provide the opportunity to shape the payments experience globally. Together, let’s transform the way the world pays. Think you know us? Our mission is to connect the world through the most innovative, reliable, and secure digital payment network that enables individuals, businesses, and economies to thrive. Individuality fuels our brand and our global team – we’re proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives, and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it’s taking advantage of agile work schedules or our wellness programs, respects and encourages meaningful work/life balance for everyone. So, if you’re not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness. If you think you could support the company as a Compliance Diligence Manager, we want to hear from you. What’s it all about? The purpose of the Compliance Function is to assist senior management to effectively manage designated risks, and to support the business by being an expert trusted advisor, overseeing a robust, integrated, and effective risk control framework. Compliance has a remit to develop, implement, oversee, and report on a compliance-risk control framework, working closely with the Payments Risk Committee and Payments Board. The compliance-risk control framework includes financial crime compliance and regulatory compliance. Financial crime focus is on Anti-Money Laundering (AML), Counter Terrorist Financing (CTF), Sanctions & Anti-Bribery and Corruption (ABC), and on the associated Know Your Customer (KYC) and Know Your Customer’s Business (KYC/B) & Counterparty Due Diligence (CDD) obligations; including primarily but not limited to: - • On-boarding counterparty due diligence, • Transactional monitoring, • Sanctions screening, • Suspicious activity identification, monitoring and reporting What we expect of you, day to day. The UK Diligence Manager reports to the Deputy MLRO. The Diligence Manager sits within the Payments Compliance (PC) management team and is responsible for management and coaching diligence team and supporting the Deputy MLRO and PC leadership team in oversight and management of the Anti-Money Laundering and Counter-Terrorist Financing regimes of the company with a focus on Client and Network Partner Diligence. Key Responsibilities • Primary areas of responsibility include:, • Facilitating client & partner (supplier) diligence; on-boarding and relationship risk management processes, particularly in collection and analysis of due diligence for counterparty verification (i.e., KYC/CDD)., • Conducting and/or overseeing compliance reviews and audits including KYC refreshes on counterparties and partners., • Ensuring clients are within legal and risk parameters and not undertaking Money Laundering or criminal activities., • Ability to deal with a diverse range of tasks, requiring stakeholder management while meeting deadlines., • Completing country specific risk assessments, • Providing diligence subject matter expertise, management, and direction to the broader diligence team in particular, and the wider VPC team through regular engagement across the function, • Ensure effective diligence processes are implemented including regular monitoring. Develop the diligence functional area, maintaining the function’s ability to serve the business now and consider scalability for the future., • Work with prospective Direct to Account clients, Direct programs and Network Partners. Facilitate review and approval and management alongside supporting Diligence SME’s for on-going due diligence, • Produce and develop management information on alignment with regulatory and internal policy/risk expectations., • Ensure group-wide compliance with external legislation and regulation and internal policies and procedures., • Support the resolution of risk and compliance issues, queries and concerns, raised both internally and externally., • Engage with relevant internal and external stakeholders, including other functions and departments, FIUs, law enforcement and regulators., • Applying primary compliance legislation and regulation, including the Money Laundering Regulations 2017 and the Payment Services Regulations in particular, • Support the Deputy MLRO in their broader responsibilities:, • Delivery, maintenance and improvement of the relevant compliance-risk control framework(s), primarily related to Diligence however supporting wider VPC, • Ensure compliance with relevant local legislation and any applicable local compliance acceptance criteria, as defined by the board., • Supporting to ensure business-wide training in all matters of relevant financial crime compliance., • Support with alignment of VPL’s AML/CTF and Sanctions compliance processes with global policy and processes, where appropriate Leadership responsibilities • Support and assist direct reports in identifying, reviewing and escalating diligence risk issues, including potential money laundering, fraud and sanctions issues., • Allocating work and setting delivery expectations day-to-day and through the use of objective setting within the performance review process, • Overseeing and ensuring delivery through others; offering constructive criticism, guidance and support. Supporting the VPC team to define and promote the Compliance Vision within the company and across the group with regards to our regulated status and the importance of our compliance framework. Education • 5+ years’ experience in a related environment (payments/FX industry, compliance, regulation, enforcement), • Minimum of three years working within financial services, • Specific experience related to the management of due diligence risk is necessary., • Proven experience and understanding of assessing risk and identifying mitigation., • Experience of managing, coaching, leading, and developing teams and individuals Skills • Self-motivated & high level of initiative, • Leadership, • Stakeholder management with leadership, direct reports and peers, • Delivery mindset, • Control framework development, delivery and maintenance., • Excellent communication skills, both written and oral, • Accuracy and attention to detail, • Flexible problem-solving attitude, • Commercial sensitivity Think you have what it takes? If you are interested in a career that will challenge and inspire you – we’d love to hear from you! Diversity & Inclusion Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.

Job title HR Manager Type Full time (Office based) Salary (Depending on experience) WHO WE ARE Big Sky Studios, part of the OLG Group, is the UK’s leading full-service creative content campus, trusted by the world's leading brands and creative community to conceptualise, host, produce and deliver all aspects of their content and storytelling needs in a vibrant and dynamic environment. Renowned for customer service, Big Sky works closely with the fashion, beauty, entertainment, automotive and F&B industries offering a unique range of premium facilities, services and expertise to enable and create 360 content. This ranges from advertising campaigns, elevated ecommerce, social, gaming, editorial, film, TV and theatre production, alongside in person and virtual activations such as events, experiences and exhibitions. Based in central London, Big Sky comprises 15 studios and stages, spanning 75,000 sq ft over 5 different sites offering traditional white coves, green screens, blank canvases, virtual production suites with green screen and LED walls alongside a unique rooftop studio with undisturbed London Skyline views. To enable our spaces, we offer in-house services of lighting, digital, catering, set-build and post production, alongside a full service ecom and social content agency. ROLE OVERVIEW The HR Advisor role is a standalone position responsible for delivering comprehensive HR support across the organisation. While operating independently, the role is supported by a dedicated HR consultancy firm and team of employment lawyers to provide additional expertise and guidance. This position plays a critical part in navigating the business through a period of exciting change and growth, offering a unique opportunity to make a meaningful impact on the company’s evolving culture and operational success. REPORTING The role will report to the Global Head of Operations. DIRECT REPORTS · HR Administrator · HR Generalist (L&D) KEY RESPONSIBILITIES • Support the business with all aspect of HR., • Ensuring that accurate employee data and records are kept., • Managing the monthly payroll accurately and on time, in collaboration with Finance., • Managing employee benefits programs, handling benefits queries and making improvement and changes as the business evolves., • Acting as the employee relations lead and ensuring employment law is followed accurately, • Leading employee relations matters by advising managers and supporting investigations and resolutions., • Proactively working with the Global Head of Operations to support to help define the culture of the business., • Assisting in the development, implementation, and consistent application of HR policies and procedures., • Partnering with managers to strengthen their understanding of HR policies and best practices., • Advising and supporting managers on performance management, absence management, and employee development., • Assisting with recruitment activities as needed, from job posting to candidate onboarding., • Serving as a primary HR point of contact for all employees, offering guidance and support., • Building and maintaining strong relationships with key stakeholders across the business., • Staying informed of current and upcoming HR legislation to ensure compliance and proactive planning., • Continuously reviewing, maintaining, and enhancing HR systems, practices, and processes to improve efficiency. PERSON SPECIFICATION * • At least 3 to 4 years in a HR Manager role, • With a level 7 CIPD, • Excellent understanding of UK employment law, • A healthy mix of commercial knowledge and people experience, • Hands on and flexible approach, • Able to utilise previous HR experience to suggest ideas for improvement, • Self-starter and able to work on own initiative but also to engage with the team as needed SKILLS • Excellent communication skills, written and oral, • Excellent attention to detail, • Proactive, positive attitude, • Strong team player As an equal opportunities employer, Big Sky is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

Ready to Push the Boundaries of Technical Excellence? Are you ready to elevate your technical expertise to new heights? You’re already skilled at solving complex problems, but maybe you’re seeking a fresh challenge; an environment that pushes you to think deeper, troubleshoot faster, and develop technical skills. As our Senior Backup Engineer, you’ll provide expert-level technical support, troubleshooting, and strategic guidance to our Backup-as-a-Service customers. You’ll ensure the highest level of system reliability, security, and performance while acting as the primary escalation point for complex technical issues. If you want to work somewhere that values your expertise in both resolving critical incidents and designing preventative measure, where you can make a genuine impact on customers’ data security and business continuity, then keep reading. The Role: What You’ll Do Here: • Collaborate with engineering teams to develop long-term solutions that strengthen our backup infrastructure., • Proactively identify and mitigate risks before they impact customer operations., • Mentor and guide team members, helping them grow their technical capabilities., • Lead process improvement initiatives that enhance our service delivery., • Ensure seamless communication between technical teams and stakeholders., • Serve as senior escalation expert for complex backup issues, providing expert troubleshooting while mentoring junior engineers to foster team-wide technical excellence., • Own high-priority customer relationships as their trusted technical advisor, leading strategic engagements from risk assessments to capacity planning while liaising with senior stakeholders., • Develop advanced troubleshooting processes and drive long-term solutions in collaboration with engineering teams, contributing to knowledge bases and best practice documentation., • Lead complex infrastructure projects including migrations and upgrades, while ensuring compliance with industry standards and regulatory requirements., • Enhance operational efficiency through trend analysis, automation, and continuous service improvement, optimizing system performance and incident response times. Show Us You’re the One! We’re looking for someone who: • Thrives when faced with challenging backup and recovery scenarios., • Has a passion for complex technical puzzles which is matched only by their dedication to customer success., • Is equally comfortable diving deep into technical details and explaining complex concepts to non-technical audiences., • 3-5 years of hands-on technical experience including business/customer facing work., • Commvault Certified Engineer is highly desirable., • Experience with cross-platform integrations of Commvault with cloud services (Azure Backup, AWS S3, Google Cloud Storage)., • Experience in cybersecurity best practices related to data protection, ransomware mitigation, and compliance standards, • Exposure to ITIL best practices and service management frameworks., • Experience leading backup and disaster recovery projects, including migrations and large-scale implementations. Ready to Grow With Us? Apply now and join a team that will challenge you to be your best technical self! Send us your CV at along with a short note on why you’re ready to elevate both your earnings and your career.

Its rapid growth with a focus on customer care means that it now needs a switched on, intelligent and adaptable Customer Service Advisor to add to its team. A highly successful and well-established e-commerce business selling sports, fitness, healthcare safety and pet products is looking for an offi

About the Role We're seeking enthusiastic Dutch-speaking professionals to join our client's team - you'll help customers book their dream vacations, offering exceptional service while driving sales.

Head of Fire Ark Workplace Risk | Hybrid with occasional travel to our London office | All Business Expenses | Competitive Benefits and Healthcare Ark Workplace Risk is a market leading provider of operational risk, compliance and safety solutions, and work with a prestigious and diverse range of over 500 clients. We are a leading safety consulting company dedicated to providing comprehensive safety solutions to our clients. Our mission is to help organizations ensure a safe and secure working environment for their employees. Role Summary We are seeking an outstanding fire safety professional to lead our fire safety service line. This is a pivotal, high-impact role designed to enhance the technical excellence, strategic development, and commercial success of Ark’s fire safety offering. Reporting directly into the Professional Services Director, the Head of Fire will serve as the technical authority for fire safety across the business, acting as a senior advisor to consultants, the Customer Success Team, and senior leadership. You will be responsible for the development and upkeep of fire safety products, frameworks, and templates, as well as overseeing quality assurance and professional competence within the fire team. This role requires a candidate with deep technical fire safety knowledge, strong stakeholder management skills, and the ability to support both operational excellence and business growth. The Head of Fire will play a key role in supporting the tender process by providing technical input, developing robust fire safety delivery models, and helping to shape compelling proposals that align with client requirements and industry standards. Key Responsibilities Technical Leadership • Act as Ark’s lead technical authority on fire safety matters., • Lead the development, implementation, and upkeep of fire safety service products including:, • Fire risk assessments, • Fire strategies, • Fire management plans, • Compartmentation surveys, • Monitor legal, regulatory and best practice updates (e.g. Regulatory Reform (Fire Safety) Order 2005, Building Safety Act 2022, Gateway 2 & 3) and advise stakeholders accordingly., • Support the business in responding to serious fire-related incidents or enforcement actions., • Undertake fire strategies and fire risk assessments for high-risk and complex buildings when required. Quality & Competence • Lead peer reviews of internal priority processes., • Manage the competence framework and CPD schedule for fire safety consultants., • Support the management of the QA / validation process for all fire-related reports, ensuring both quality and efficiency., • Investigate and resolve fire-related non-conformances and systemic issues. Client & Commercial Support • Provide strategic and technical input into client tenders and proposals., • Act as a senior point of contact for technical fire queries from clients and colleagues., • Support business growth by delivering insightful thought leadership seminars/webinars., • Build strong relationships with external bodies such as the Fire Authority, Building Safety Regulator, IFSM, IFE etc., • Help shape the long-term growth and innovation strategy of Ark’s fire safety function. Essential Skills and Attributes • Outstanding technical fire safety knowledge., • Deep understanding of UK fire legislation, supporting standards and approved guidance., • Comfortable with providing confident and calming advice in high-stakes scenarios., • Approachable, collaborative and respected by peers and external stakeholders., • Commercially aware with an understanding of resource allocation, fee proposals and margin protection., • Strategic thinker capable of aligning technical delivery with business goals. Qualifications and Experience • Full membership with the Institute of Fire Safety Managers (IFSM) or IFE., • Registered on the IFSM Tiered Register of Competent Fire Risk Assessors (Tier 3) or eligible., • Ideally holds (or working towards) a Fire Engineering degree., • Holds a minimum Level 5 fire safety qualification., • Experience within consultancy or client-facing fire advisory roles is essential., • Minimum of 8 years in a senior fire safety role, with proven experience in managing complex fire safety assessments and compliance projects. What We Offer • Competitive & tailored salary and benefits package, • Opportunities for professional development and career progression, • A collaborative and supportive work environment focused on achieving excellence in compliance, risk, and health & safety, • Working with our diverse range of clients within the built environment, including residential and commercial., • A wide range of benefits including Private Healthcare plan, 5% matched pension plan, 4x salary life cover, 25 days holiday with option to increase via salary sacrifice, and Perkpal - perks and reward program., • Social events with your colleagues., • Professional Membership reimbursement The business is committed to creating a safe and compliant environment for our clients. As our Head of Fire Safety, you will play a crucial role in delivering trusted compliance solutions and positioning Ark as a leader in fire safety. Apply today to be part of our mission in “Creating a Better World by Delivering Trusted Compliance Solutions.

Field Service Engineer – Join ENVEA's Dedicated Team! South UK Are you passionate about tackling technical challenges, delivering excellent customer service, and making a real impact in the field? At ENVEA, we’re looking for a talented and enthusiastic Field Service Engineer to join our team in the UK! Why Choose ENVEA? As a global leader in environmental monitoring solutions, ENVEA is committed to innovation and sustainability. We understand the importance of work-life balance and prioritise assigning work within your local area to keep time away from home to a minimum. While travel is a core part of the role, overnight stays are rare and limited, ensuring your personal life is respected. At ENVEA, you’re never on your own. Our team of experienced field engineers, technical specialists, and senior engineers are always on hand to provide guidance and assistance during site visits and technical challenges. With the support of dedicated supervisors and a knowledgeable technical support team, we’ll help you build confidence and excel in your role. What You’ll Do In this exciting and varied role, you’ll be the face of ENVEA, delivering expert service and support to customers in your allocated region. Your responsibilities will include: • On-Site Expertise: Repair, commission, calibrate, and fault-find (to board level) ENVEA’s state-of-the-art equipment at industrial sites., • Customer Training: Help customers maximise the potential of their systems with training on functionality and maintenance., • Problem-Solving: Diagnose technical issues and provide clear solutions, becoming a trusted advisor to our clients., • Feedback and Collaboration: Share your field insights with our internal teams to drive product improvements and future innovations., • Documentation: Accurately maintain service records and ensure timely completion of reports. What We’re Looking For We’re seeking someone who combines technical expertise with a passion for customer service. Our ideal candidate has: • A degree, HND, or equivalent in Electrical/Mechanical Engineering., • Experience in electronics, ideally within instrumentation or an industrial environment., • Previous field service experience (a plus)., • Knowledge of gas analysers or particulate emission monitors (advantageous but not essential)., • Excellent communication and problem-solving skills., • A full UK driving licence (held for at least three years). What Makes You a Great Fit • You’re a team player who thrives in a fast-paced environment., • You’re resilient, organised, and can prioritise tasks effectively., • You have a logical mindset and a passion for delivering outstanding customer service., • You’re flexible and willing to adapt to new challenges. Perks of the Job • Competitive salary and benefits package., • A strong focus on work-life balance, with travel mostly limited to your local area., • Comprehensive support from technical specialists, supervisors, and senior engineers to help you succeed., • Opportunities for professional development and training., • The chance to work with cutting-edge technology in a globally respected company., • Occasional opportunities for international travel.

A strong Communicator who is used to dealing with both Trade Customers and the General Public An ability to provide an excellent level of customer service Experience in using Motor Trade Parts SystemsAs a Parts Advisor for our client, you will be vital to the business’s success, supplying both

About CLOSER CLOSER is a Creative Agency and Brand Incubator. We collaborate with global luxury and lifestyle brands to achieve visionary creativity, culture, and craft across marketing campaigns, customer experiences, brand design, product design, and new media technologies. We are a team of sixty primarily centered in New York, London, and Thessaloniki. About the Role We are looking for an exceptional Senior Engagement Director to lead, nurture, and grow our most important client relationships. As a key partner to both our clients and internal teams, you will act as the strategic and operational lead, ensuring that all work delivers against objectives and consistently meets the highest creative and executional standards. You’ll be deeply involved in every stage of the process — from briefing and strategic planning to delivery and growth — serving as a trusted advisor and champion for both the client and agency teams. Your ability to understand complex marketing challenges and guide holistic solutions will be critical to building long-term partnerships and driving impactful, culturally resonant work. Responsibilities • Lead and own client relationships, acting as the main point of contact and trusted advisor across all engagements., • Champion the delivery of exceptional creative work, ensuring alignment with client objectives and agency standards., • Develop a deep understanding of clients’ businesses, brands, and marketing challenges to inform strategic and creative thinking., • Identify opportunities to grow accounts organically, proactively recommending new ideas and solutions that drive business results., • Oversee day-to-day project delivery, ensuring budgets, timelines, and scopes are met without compromising quality., • Partner closely with creative, strategy, production, and operations teams to ensure seamless workflow and collaboration., • Guide and mentor junior team members, fostering a culture of accountability, growth, and excellence., • Lead client presentations, reviews, and workshops with confidence and clarity., • Stay ahead of market and cultural trends to inform client strategies and inspire forward-thinking work., • Attend key photoshoots, film shoots, and productions to represent client interests, maintain quality standards, and ensure alignment with the creative vision., • Contribute to new business efforts, supporting pitch strategy and relationship building. Qualifications • 10+ years of experience in client services or account leadership roles within top-tier creative or marketing agencies., • Proven success building and growing senior client relationships, with a track record of delivering outstanding creative and strategic work., • Deep understanding of marketing strategy, brand building, and integrated campaign development., • Experience attending and supporting creative productions and shoots, with an eye for quality and detail., • Exceptional leadership and communication skills, with the ability to inspire and align diverse internal and client teams., • Strong commercial acumen and experience managing budgets, scopes, and resource planning., • Passion for contemporary culture and creativity, with a point of view on how brands can engage audiences in innovative ways., • Solutions-oriented mindset, with the ability to remain calm and decisive in high-pressure situations., • Confident presenter and skilled storyteller, able to clearly articulate complex ideas and inspire clients and teams alike., • Highly collaborative, empathetic, and dedicated to fostering positive, long-term partnerships.

How does an HR Advisor role as part of a supportive, passionate and transparent team within a business that changes and saves people's lives everyday sound? Would you like hybrid working, and the chance to be part of an exciting time of transition within the department and company? Our client, an innovative and highly influential organisation have an exciting HR Advisor opportunity on a one year contract basis within their passionate and collaborative Human Resources team at their highly impressive offices, where you will be responsible for providing a customer focused HR advisory and operational service across the full employee lifecycle, ensuring "business as usual continues" during a time of important transition in the people strategy and change within the business. Your generalist role will require the need to be both proactive and reactive, and will involve a steep learning curve applying you knowledge and experience to the business's unique processes. No day will be the same in this varied role that will encompass providing advice and guidance to management and employees on policies and procedures; supporting line managers with various employee relations casework and matters, as well as change management programmes; processing visas; and getting involved in project work. As an HR Advisor, your new varied role will include (amongst other duties): • Taking ownership of a broad range of employee relations casework, • Providing guidance, advice and coaching to line managers in relation to a variety of different ER matters, • Ensuring legal compliance in all aspects of employee relations cases, • Compiling responses to Employment Tribunal claims and providing support to managers during hearings, • Liaising with Occupational Health Services re referrals, • Advising line managers on a range of change management issues (e.g. restructures, redundancies, re-deployments, TUPE transfers), • Taking the lead on change management programme processes end-to-end, • Ensuring obligations in relation to Visa & Immigration documentation are met by the business, • Undertaking projects to support the work of the department and people strategy I am interested in speaking with candidates who have experience working as an HR Advisor, Human Resources Advisor, People Advisor, or other HR Generalist position, and who have solid experience across Employee Relations (ER) and all aspects of an Human Resources advisory / generalist operations role, and who have (ideally) at least part-qualified membership status of the CIPD (Level 5). Experience using HR systems, and managing a broad range of ER casework (including TUPE and redundancies) is important for this opportunity. Knowledge / experience managing visa applications and advising on UK immigration processes would be very attractive. Salary for this position is c. £41,000 to £43,000 p.a. (depending on level of experience). This role is a 12 Month Fixed Term Contract. Benefits include: Hybrid working, parking on-site, Christmas closure (given to you), interest free loans for discounted season tickets for travel and bicycle purchases, discounts website, Employee Assistance Programme, two staff restaurants, gym and sporting facilities If you drive there is parking on-site, If you are travelling by public transport, the business is located about 10 minutes walk from the nearest train station and buses stop close by the offices. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.

• Client: world-leading payments and fintech company, • Duration: until August 2026, • Pay rate: negotiable Meet our client: "Our mission is to connect the world through the most innovative, reliable, and secure digital payment network that enables individuals, businesses, and economies to thrive. Individuality fuels our brand and our global team – we’re proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives, and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it’s taking advantage of agile work schedules or our wellness programs, our company respects and encourages meaningful work/life balance for everyone. So, if you’re not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness. If you think you could support us as a Compliance Diligence Manager, we want to hear from you – together, let’s make our company a great place to work." What’s it all about? We are seeking a Compliance Analyst to join our Due Diligence team during an exciting time of significant business change. The purpose of the Compliance Function is to assist senior management to effectively manage designated risks, and to support the business by being an expert trusted advisor, overseeing a robust, integrated, and effective risk control framework. Compliance has a remit to develop, implement, oversee, and report on a compliance-risk control framework, working closely with the Payments Risk Committee and Payments Board. The compliance-risk control framework includes financial crime compliance and regulatory compliance. Financial crime focus is on Anti-Money Laundering (AML), Counter Terrorist Financing (CTF), Sanctions & Anti-Bribery and Corruption (ABC), and on the associated Know Your Customer (KYC) and Know Your Customer’s Business (KYC/B) & Counterparty Due Diligence (CDD) obligations; including primarily but not limited to: • On-boarding counterparty due diligence, • Transactional monitoring, • Sanctions screening, • Suspicious activity identification, monitoring and reporting Requirements: • Ideally educated to degree level and/or holding relevant professional qualifications, such as International Compliance Association (ICA) Certificates or Diplomas., • Specialized experience in managing due diligence risk, including risk identification and mitigation strategies., • Demonstrated ability to assess risk and implement effective mitigation measures., • Solid understanding of risk assessment methodologies, control frameworks, and risk mitigation practices., • Familiarity with operations processes and IT systems related to payments is highly desirable

Company Description Wavestone is a leading global transformation consulting firm known for navigating critical challenges and driving sustainable growth. We aim to deliver lasting change that positively impacts customers, communities, and society. Our journey is defined by a true team spirit, where support, encouragement, and motivation are the keystones of our collaborative environment. Drawing on more than 5,500 employees across Europe, North America, and Asia, we seamlessly combine first-class sector expertise with a 360° transformation portfolio of high-value consulting services. With our 360° portfolio of high-value consulting services, we seamlessly combine first-class sector expertise with a wide range of cross-industry capabilities. Our clients value us as an independent, critical voice with an outstanding track record and profound technological expertise. During strategic transformations, they place their trust in our consultants to reflect, analyse, and act at their side. That’s how we make change happen. Wavestone UK now boasts a team of 300 employees, with ambitions to rapidly grow in the coming years. Our services span, business and digital transformation, cybersecurity, operational improvement, risk advisory, and IT advisory. We exist to provide end-to-end expert advice to clients across industries, with a particular focus on Insurance, Financial Services and Life Sciences helping them to positively transform to become modern, innovative organizations that thrive in a sustainable way. Our commitment to excellence and our people is underscored by recognition we have received in the UK’s Great Place to Work accreditation process. In 2024 we are proud to have been recognised in the following Best Workplaces categories; Large organisations, Wellbeing, Development and a Best Workplace for Women. Dedicated to diversity and inclusivity, Wavestone fosters a collaborative and dynamic work environment. Our core values - energetic, responsible and together - shape the foundation of our corporate culture. Job Description Becoming part of the UK team in our Technology Advisory capability will present new opportunities for you to make a positive impact as we embark on securing major international accounts in our top 20 clients. This will mean working with our FTSE100 clients and beyond on a wide range of advisory projects, bringing deep business and technology expertise to help address opportunities and challenges across their organisations. Wavestone has a significant and growing capability in Strategy and Architecture, that is in high demand from our clients. Our clients trust us to tailor advisory engagements to aid with some of their most complex technology problems, and as a result we are growing our architecture service line to be able to respond to the increasing breadth and complexity of their solution landscapes. We are looking for talented and experienced Architecture Management Consultants across various levels of seniority that are confident and capable of being a key trusted advisor to clients from the outset –Managers, Senior Managers or Associate Partners – to join our team leading impactful engagements encompassing (but not limited to): • Technology Strategy & Architecture: Analysing client and customer needs and developing technology roadmaps and business cases that support movement from an as-is to to-be state to meet defined business outcomes for our clients., • Technology Driven Transformation: Working as a key technical lead, or as a workstream owner, on complex technology transformations., • Enterprise Architecture Augmentation: Acting as part of our clients’ architecture teams to provide added capacity or expertise, and/or to mature their own architecture functions., • Technology Lifecycle Management: Working on specific challenges around upgrade or risk management of our clients. As a senior leader in architecture, your key responsibilities will cover client delivery, business development, people development, and key contribution to our thought leadership: • Client engagement lead: Managing strategy and architecture engagements with our clients, responsible for the day to day running of the engagements, including developing strategic recommendations and guidance, and ensure the highest quality service for our clients, and likely acting as a trusted advisor to senior stakeholders., • Business development: Be a subject matter lead, and lead and support sales activity to include full lifecycle from pre-sales support, identification of cyber opportunities & scope the delivery phase of engagements., • People development: Act as an example and go-to for more junior members of the team, by sharing knowledge, mentoring, and coaching team members and leading by example. Possibly provide line management, and career development directly as part of our career development manager framework., • Maintain expertise: Stay current with the market, most especially in different technologies, platforms, and solutions that are relevant to client challenges or needs. Whilst we work across different sectors, we are particularly interested in speaking to people with a background on one or more of the following sectors: Financial Services (especially Insurance and Wealth & Asset Management), Life Sciences, Energy & Utilities, and Manufacturing. Qualifications Whilst we do not expect you to meet every criterion, we would like strong foundations in technology led transformation and relevant experience across a significant majority of the below for: • Significant consulting experience, client-facing stakeholder management skills, or equivalent tenure in relevant industries (FS, Insurance, Energy & Utilities, Pharma & Lifesciences etc.)., • Demonstratable proficiency in technology strategy and architecture having been responsible for strategic technology roadmaps and/or enterprise architecture as part of previous work, • Technical understanding and experience of working on one or multiple Architecture domain areas - Business, Data, Application, Integration, Infrastructure & Security., • Familiarity with one or more common enterprise application stacks (for example ERP or CRM) with an understanding of the business problems and capabilities that these typically solve for, • Familiarity with one or more of the hyperscale cloud platforms (Azure, AWS, GCP), • Knowledge of emerging efficiency driving technologies such as AI, Machine Learning, and/or intelligent automation, • Proven aptitude in business development, encompassing account planning, pitches, and proposals. Your Key Abilities: • Exceptional interpersonal skills spanning organizational levels, including ability to present to executive level stakeholders., • Leadership in team management, junior staff development, and coaching., • Strategic technology leadership, able to understand complex business problems in context of technology impacts and action needed., • Crafting impactful presentations and high-quality reports that can frame complex options, recommendations, and required decisions for client stakeholders. Desirable Qualifications • Architecture – TOGAF, BCS, • Platforms – Any certifications in relation to SAP, Microsoft Dynamics, Salesforce, • Cloud – Any certification across the common cloud providers (AWS, Azure. GCP) etc., • Change Delivery – Agile PM, Scaled Agile, SCRUM Master, APM, PMP, Prince, • Service Management - ITIL v 3 or 4 focus with experience of working in one or more of Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement Additional Information Our commitment: Wavestone values and Positive Way • Elevate client satisfaction by impacting high-growth business across US, UK, and Europe. Shape culture, enhance value propositions, and foster business development., • Nurture employee growth with Wavestone horizon career path, competitive compensation, transparent salary policy, tailored training, and internal mobility., • Embrace a collective mindset within a barrier-free, collaborative team. Engage in vibrant people culture through regular events, meetings, and committees., • Experience ethical responsibility with flexible work options, strong CSR commitment, and a culture promoting work-life balance and time-off. Benefits • Competitive salary and bonus scheme., • Income protection insurance, 5% company pension, private health and dental cover, life insurance, company share scheme., • Additional flexible benefits you can select from such as additional holidays, additional pension contributions, subsidized gym, subscriptions to wellbeing apps, Netflix, retail vouchers., • 25 days annual leave. Travel and Location • Employees are not required to work in a Wavestone office on a full-time basis but are required to commute to the office /client site, whenever necessary. Wavestone UK office is in the heart of the city of London., • Note: Mandatory 2-3 days per week in Wavestone office / client site during probation. Diversity and Inclusion At Wavestone, we celebrate diversity and inclusion. We have a strong global CSR agenda and an active Diversity & Inclusion committee with Gender Equality, LGBTQ+, Disability Inclusion, Social Mobility and Anti-Racism networks. If you need flexibility, assistance, or an adjustment to our recruitment process due to a disability or impairment, please reach out to us to discuss this.

Are you a recent graduate and are eager to help people discover new career opportunities? Do you have experience in sales / marketing or technical jobs, and are ready to build a rewarding career in recruitment? We are looking for motivated Junior Recruitment Consultants to join our dynamic team! BACKGROUND TO THE COMPANY GCS is a technology recruitment company who specialise in supplying expert talent to innovative companies worldwide. Our key Divisions are Software, Networks & Infrastructure, Data and Cloud with Specialist Divisions focused on Cyber & RDK. We work with major global brands through to innovative start-ups. GCS has multiple offices worldwide across 4 main locations, USA, Ireland, UK & Mainland Europe, our UK offices. GCS is part of nGAGE Talent, a vast international group bringing together highly specialist recruiters. At GCS, we place great importance on our people—their expertise, knowledge, and enthusiasm. We offer rewarding careers, comprehensive benefits, international opportunities, and a robust marketing and delivery infrastructure to support your market-building efforts. The role starts on a training programme and then is a full time which involves delivering on KPI’s, competency level assessments and focused training, as well as continued workshops and masterclasses from our dedicated Learning & Development team after the 4 week period. They develop skills through business generation and by qualification of relevant candidates for a variety of GCS teams and different GCS market sectors. RESPONSIBILITIES - Are you ready to leverage your technical knowledge and problem-solving skills to connect top talent with groundbreaking opportunities in the tech industry? Here’s how you’ll make an impact as a Junior Recruitment Consultant at GCS: • Engage with Innovative Companies: Proactively identify and connect with cutting-edge businesses in the tech industry, expanding our client base and driving impactful collaborations., • Become a Tech-Sector Specialist: Dive deep into the latest trends in technology, from software development to cloud computing, to position yourself as a trusted advisor for clients and candidates., • Tailor Solutions for Success: Utilize your understanding of technical roles and challenges to craft and offer customized staffing solutions that meet the unique needs of our clients., • Build Strong Partnerships: Establish meaningful relationships with new clients, ensuring seamless onboarding and fostering ongoing engagement., • End-to-End Recruitment: Manage the full recruitment cycle—from sourcing skilled candidates, screening, and interview coordination to negotiating offers for a win-win outcome., • Champion Diversity and Innovation: Contribute to projects that enhance the employee experience, promote diversity in hiring, and ensure a future-ready workforce for our clients. QUALIFICATIONS - We’re seeking tech-savvy graduates who are eager to start their careers in recruitment. Here’s what makes you the perfect fit: • Educational Background: A degree in Computer Science, IT, Engineering, or other technology-related fields is highly preferred (other degrees with a strong interest in tech are welcome)., • Passion for Technology and People: You’re excited about the latest advancements in tech and have a genuine interest in helping individuals find the right career paths., • Sales or Marketing Experience: If you’ve worked in a customer-facing role, that’s a plus—it shows you know how to build relationships and communicate effectively., • Language Skills: It is mandatory that you are a fluent Dutch or German language speaker., • Exceptional Communicator: Strong verbal and written skills are essential for engaging with tech professionals and companies alike., • Organized and Detail-Oriented: You excel at managing tasks, staying on top of details, and meeting deadlines., • Driven and Resilient: A go-getter attitude with a natural drive to achieve goals and overcome challenges. WHAT WE OFFER- A vibrant and collaborative work environment Exciting opportunities to work with innovative technology companies in exciting area Career growth and development, with access to ongoing training and professional advancement. Competitive compensation packages and performance-based incentives. If you’re looking for a fast-paced, rewarding career where you can develop your sales and recruitment skills while working with some of the biggest names in tech, we’d love to hear from you. Apply now!!

Our client, an international business, currently have an opportunity for a Commercial Director within a fast growing commercial division, this is a unique opportunity, looking for a Senior Commercial professional with experience leading high performing teams. The company have a long and successful history of delivering large projects to public and private sectors clients. The role holder will lead a small but growing team, while still being hands on in the 'day job' with the opportunity to lead the commercial negotiation of new business with both new and existing clients, working as a trusted advisor to business stakeholders and customers. You will: · Identify the risks, liabilities, and commitments of contractual agreements; ensure these are clearly understood and that the business fully appreciates any potential impact. · Review, draft, update and maintain contract documents · Monitor and report performance and compliance against contractual obligations including commercial performance, financial management and contract management · Monitor customer satisfaction · Work with the contract delivery teams to ensure that the management of change request process and change implementation is carried out in line with the contracts. · Report on progress of change requests and projects · Review contract performance, assessing commercial risks and ensuring appropriate steps are taken to manage the risk · Prevent and resolve contractual disputes · Assuring adherence to Group Commercial Policy · Supporting the client engagement teams in all commercial aspects, post contract signature, to achieve the orders, profit and cash budget and overall management of the Client relationship. · Support the delivery streams who are responsible for the delivery of projects and provide clear direction working with the client engagement team. The person: • Experience of working in a pre contract signature environment., • Experience of working closely with finance, operations and technical specialists., • Sector experience is not essential., • Good on both the legals and financials.

A core pillar of the client’s technology strategy is to provide strong and scalable foundations. Leveraging cloud, they create and manage platforms servicing our internal stakeholders with a customer-first mindset. They enable and empower teams to become self-sufficient while providing guardrails to protect the organisation. The Program Manager will be responsible for managing a group of interconnected, cross-functional projects to achieve the long-term Infrastructure Transformation goals. This is a key strategic area for the organisation and the leader for this program must be able to build on the momentum. This role will lead the Infrastructure team through the management of their Cloud Infrastructure Initiatives Portfolio. This includes managing current initiatives as well as defining the vision for our program execution. This is a key leadership role that will work closely with Technology Directors as well as with cross-functional business partners, vendors, retail operations & technology. The ideal candidate will have a history of demonstrated results leading large, cross-functional teams to accomplish complex projects across matrixed organisations. They must thrive in fast-paced environments, be able to manage through ambiguity and complexity, invent and simplify processes, and simultaneously support multiple projects impacting a growing global organisation. This role requires excellent communication and organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs versus technical constraints. Maturity, curiosity, creative problem-solving, and team leadership are all essential to success in this role. Key Responsibilities Program Management: • Oversee large, complex cross-functional initiatives through the project life cycle, • Work closely with initiative sponsors and stakeholders to understand the functional strategy, define scope and deliverables, and ensure funding and staffing are planned and available to meet program delivery goals, • Develop business and technical project plans and ensure that all initiatives within the portfolio are executed on scope, on schedule and on budget, and within the organisation’s best practices and standards, • Provide program updates and communicate effectively to the sponsors and stakeholders, • Monitor and manage program Opex and Capex budgets and constraints, • Serve as a trusted advisor to Cloud Infrastructure CoEs, Project Sponsors and Key Stakeholders regarding project issues, options and opportunities and product capabilities, • Drive program progression through exceptional user engagement, crisp communications designed with the user in mind, tight planning and delivery, and follow-through on commitments. Cloud Infrastructure Technology Capabilities Management/Thought Leadership: • Display a comprehensive understanding of the organisation’s overall suite of services, operating platform(s), business strategy and priorities by identifying gaps, driving change, and influencing project-related decisions to achieve project goals and delivery of desired results Risk Management & Analysis: • Mitigate risks, resolve issues, and manage resources to successfully meet program goals and deliverables, • Ensure initiatives are effectively managed by Project Leads; assist in the resolution of the critical issues that may derail a program, provide solutions, • Ensure all potential risks (Data Management, Systems Risk, Web/Internet Security, etc.) are identified and all impacted stakeholders engaged Leadership/People Management: • Coach Project Managers, Business Analysts, and project team participants to build and develop a strong cross-functional team, • Set clear expectations and hold people accountable, • Manage resources across projects, • Manage external vendors and hold accountable Required Skills & Experience: • 10+ years of related work experience, with direct work experience across a variety of Cloud Infrastructure disciplines to support a strong foundational knowledge of technology best practices, regulatory processes, • 8+ years of relevant program management experience; with at least 5+ years directly managing projects/products using Agile methodologies, • Experience working through various Cloud Infrastructure system architectures (preference for those with specifically AWS/Azure, Infrastructure as Code/CI/CD, Networking, operating systems) to influence solutions to solve customer problems, • Experience in managing programs in highly dynamic, global organisations; with a preference for those with experience in retail or similar industry with blended and distributed workforce (i.e. mix of salary, hourly, contingent workers), • Experience with translating business activities into operational processes, • Proven experience managing all aspects of the software delivery lifecycle, • Demonstrated experience in creating/managing portfolios, • Experience managing multi-million-dollar budgets, • Demonstrated understanding of project management principles, tools and techniques including business case development, ROI analysis, planning and issues management, • Takes ownership and follows through on tasks; drives decisions; results-oriented, • Flexible and able to handle multiple priorities, • Creative, innovative thinking, intellectual curiosity, • Problem-solving and sound judgment, • Strong organisational and time management skills; ability to multi-task, • Strong attention to detail, • Excellent verbal and written communication & presentation skills with all audiences, • Strong interpersonal skills with proven leadership, • Strategic thinker, • Technology Evangelist, • Acts with speed, simplicity and decisiveness Must Haves: • Proven work ethic with the utmost integrity, • Self-awareness, with a desire for constant self-improvement (goal-oriented), • Entrepreneurial spirit and an egoless nature, • Self-motivated, passionate, empathetic, approachable, • Actively live and breathe the organisation’s culture and lifestyle, • Outgoing, energetic, upbeat and fun!, • Strong interpersonal skills, • Demonstrated willingness to be flexible and adaptable to changing priorities, • Desire to excel and succeed If you are interested in this role, please apply today!

Trainee Customer Advisor - Self Storage. As a Trainee Customer Advisor in our self-storage facility, you'll play a vital role in providing outstanding customer service.

A highly successful and well-established e-commerce business selling sports, fitness, healthcare safety and pet products is looking for an office -based Customer Service Advisor to join their team in Clapham, London.The role is office based in Clapham, Central London.Along with a salary of up to £2

Sustainability & Impact Principal About Sustainability & Impact at Luminous Luminous is a strategic advisory and communications agency based in London and working with clients around the world. We have been building the Sustainability & Impact (S&I) offer in recent years, moving from a solid base of award-winning reporting to a diversified suite of services, including materiality assessments, strategy development, implementation and internal engagement. We are now an established team of four with a growing pipeline and an enviable client list and expect to double revenue over the next couple of years. To support this growth, we are seeking a strategic senior hire, in the role of Sustainability & Impact Principal. Role Summary As Sustainability & Impact Principal, you will play a pivotal role within our strategy team, working closely with the Director of Sustainability & Impact to shape and deliver impactful sustainability projects and relationships. You will lead the development and execution of our Sustainability & Impact offer - from conducting materiality assessments and crafting sustainability strategies to delivering high-quality reports and supporting internal transformation projects. This is a client-facing, hands-on role where your deep technical expertise in ESG reporting, issue management, materiality, and transition planning will be critical. You combine strategic thinking with an eye for detail and the ability to communicate and influence effectively at all levels of an organisation. Key Responsibilities Consultancy and Subject Matter Expertise You are an experienced sustainability advisor, confident leading our most complex and strategic projects. You thrive in client settings—guiding conversations, shaping outcomes, and building trust. You demonstrate resilience and professionalism, even in challenging scenarios. • Advise clients on alignment with leading sustainability and ESG frameworks (GRI, ISSB, SASB, TCFD, CSRD), offering tailored, actionable guidance., • Lead the development of high-quality sustainability reports, transition plans, materiality assessments, and ESG strategies., • Deliver internal transformation projects that embed sustainability into the core of business operations and culture. You bring a commercial and collaborative mindset, helping strengthen our Sustainability & Impact offer and supporting the professional development of others. • Partner with the Director of Sustainability & Impact to shape the strategic direction and growth of the practice., • Provide day-to-day support and mentorship to team members, ensuring delivery against project scope, budget, and timelines. You are a confident communicator, skilled in identifying opportunities and positioning Luminous as a leader in the sustainability space. • Lead client pitches and presentations to win new business., • Contribute to the development of thought leadership—blogs, podcasts, and research—enhancing the visibility of our expertise., • Identify opportunities to cross-sell the broader Luminous offer, helping to build integrated client relationships. Skills, experience, attributes • 8-10 years’ experience in sustainability, with either recent experience in a senior-level role or ready to take that next step, • Team or programme management experience, • In-depth knowledge of industry standards and frameworks such as the CSRD, GRI Standards, ISSB, TCFD, UNGC, and UN SDGs, • Experience delivering materiality assessments, sustainability strategies, and transition plans, • Proactive with meeting your targets, tracking budgets against project progress and delivery where required, • You are passionate about the work you do, taking immense pride in delivering work to a high standard and strive to give the best customer service, • You are positive, friendly and a team player who can help motivate colleagues and inspire others around you, • You have a can-do attitude with the ability to multi-task across different projects, • You can work both autonomously and as part of a team, being organised and possessing great attention to detail, to deliver the highest standards of output while working across multiple projects, • You are attentive and committed to clients’ needs, can be flexible in approach and always offer solutions to problems Living our Values At Luminous, the work we do matters. It has meaning, impact and builds belief. Our people are united by our common purpose and want to make a difference in business and society. They aspire to do their best work and be proud of what they achieve. Our culture is a conscious choice and built around shared values and behaviours. We celebrate individual strengths and perspectives but together we are connected by a shared ambition, mutual respect, and kindness. We know what we stand for and what we want to be known for. The whole company works to a clear set of values and behaviours that determine the way we do things. You can find these ___

We have been working for over 200 years to furnish forward-looking, innovative and sustainable working environments and offices with our products and concepts. With Bene, the essence of New Work is made possible: working together in a workplace that fosters creativity and innovation. Individual responsibility and inclusive cooperation are the basic principles of our corporate culture and the basis of every innovation. Your mission at Bene • :Develop high-quality and timely planning documents, technical drawings, 3D models (Revit, CAD), and renderings for projects, proposals, marketing, and customer presentations, • .Create design concepts and solutions that meet client requests effectively, supporting sales in product identification, configuration, and preparation of final design packs for successful installations, • .Ensure the quality, accuracy, and maintenance of customer, design, and technical data in internal systems, while keeping product renderings, drawings, and resource libraries up to date, • .Collaborate closely with sales staff on all sales-related matters and proactively contribute to improving quality and efficiency in the design process and outputs . Your talent • s:You’re passionate about finding the right solution for every client and enjoy being seen as a trusted advisor by customers and colleague, • s.You have a strong design background with expertise in Revit, AutoCAD, 3D visualization, P.con, and a solid understanding of the contract furniture industr, • y.You bring great team spirit, thrive in a hardworking and social environment, and handle conversations with eas, • e.You combine strong attention to detail in technical design and floor planning with the ability to prioritize, meet deadlines, and manage fast-paced creative need s. Maybe our profile also fits your search criteria. Here's an overview of us as an organisat ion:Our ta sks:We support you from the very beginning, so that you can have a good st • art.We offer you further training opportunities that fit your, • pathWe see you as a whole person, not just as a position that needs to be staf, • ons:200 years of experience in New, • WorkOn an equal footing right from the s, • tartAn onboarding program personally tailored to, • youA wide range of sports and health offers (Healthy at B, • ene)Individual training opportunities in our Bene Aca, • demyFlexible wor, • kingBene referral programme with attractive rewards and goo, • diesCompany pension scheme and other bene, • fitsGreat discounts on our wonderful prod ucts Sounds good? Then we’re looking forward to your online applica tion.

Interim Director of Transformation (12 month FTC) Harmonic Executive are delighted to have been retained by one of the UK's leading PE-backed technology and services providers. This is not a typical transformation role. We are supporting a major organisation as it embarks on one of the most ambitious and high-profile change programmes of 2025/26. With a workforce of more than 1,500 people, spread across multiple service lines, sites and jurisdictions, this is a unique opportunity to reshape the way a complex, blended services-and-technology business operates at its core. We are looking for an outstanding Director of Transformation to design and deliver a new Target Operating Model that will define the organisation’s future. The Role • Lead one of the most strategically important transformation programmes currently underway in the UK market., • Design and embed a Target Operating Model that ensures the organisation is fit for the next decade of growth and impact., • Reimagine workforce planning on a world-class scale — ensuring the right structures, skills and capabilities are in place to power the organisation’s future., • Work directly with a high-profile Chairperson, acting as a key partner and trusted advisor., • Unite and inspire a highly diverse set of stakeholders, bringing pace, conviction and collaboration to complex change., • Deliver visible, measurable impact across operations, culture, and customer experience. The Person • A proven leader of large-scale transformation programmes in organisations of 1,500+ employees., • Recognised expertise in workforce planning: able to translate organisational strategy into practical, future-fit workforce design., • Experienced in complex, multi-service, multi-site businesses: ideally those blending services and technology., • Exceptional EQ and communication skills, with the credibility and gravitas to operate at Board level., • Comfortable navigating complexity, managing competing priorities, and creating clarity where there is ambiguity., • Both a strategist and a doer: able to shape the vision and drive execution. This is a career-defining opportunity to lead a transformation programme that will be watched closely across the market; and one that offers the chance to leave a lasting mark on a nationally significant organisation.

We’re working with a market leading global eCommerce platform that powers some of the world’s most iconic brands. This fast growing SaaS company is scaling rapidly and is now looking for a German speaking Customer Success Managers to join their team in London (3 days in the office per week). What you'll be doing: • Own the success of clients in the DACH market, acting as a trusted advisor, • Drive client strategy, retention and expansion, • Collaborate cross-functionally with product, sales, and tech teams, • Work with senior stakeholders at globally recognised brands What they’re looking for: • Fluency in German and English is essential, • Experience in eCommerce is essential - whether in Customer Success, Account Management or eCommerce management / consultancy, • Confidence managing a range of clients (ideally within SaaS or eCommerce tech), • A strategic mindset with strong commercial acumen, • Excellent communication and relationship building skills Why this role? • Be at the heart of international eCommerce expansion, • Partner with leading retailers and brands across Europe, • Work with a high growth SaaS platform backed by cutting edge tech, • Strong package with bonus, commission, and RSUs on offer

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark. It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. EXPERIENCE : 10+ Years As a ServiceNow Technical Architect, you'll be a pivotal leader, responsible for designing and guiding the implementation of robust and scalable ServiceNow solutions. You'll work closely with clients and development teams to translate complex business requirements into technical architectures that drive efficiency and innovation across the platform. Key Responsibilities • Architectural Leadership: Lead the design and architecture of complex ServiceNow solutions, ensuring alignment with enterprise architecture standards, best practices, and client business objectives. This includes high-level and low-level technical design., • Platform Strategy & Roadmapping: Develop and articulate ServiceNow platform strategies and roadmaps, identifying opportunities for leveraging out-of-the-box capabilities, integrations, and strategic customizations., • Technical Advisory & Governance: Act as a subject matter expert and technical advisor to clients and internal teams, providing guidance on platform capabilities, performance optimization, security, and scalability. Establish technical governance to ensure solution integrity., • Requirement Analysis & Solution Design: Collaborate with business stakeholders to gather and analyze complex requirements, translating them into comprehensive technical designs and architectural blueprints for ServiceNow implementations., • Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to:, • Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management., • Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards., • IT Service Management (ITSM)., • IT Operations Management (ITOM)., • Customer Service Management (CSM)., • Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server)., • Technical Oversight & Quality Assurance: Provide technical oversight to development teams, ensuring adherence to architectural patterns, coding standards, and performance best practices. Participate in code reviews and ensure solution quality., • Prototyping & Demonstrations: Lead the creation of technical prototypes and conduct demonstrations of proposed ServiceNow solutions, showcasing platform capabilities and addressing client requirements., • Performance Tuning & Optimization: Identify and address performance bottlenecks, ensuring the scalability and optimal performance of ServiceNow applications., • Advanced Scripting & Development: Possess expert-level experience with ServiceNow scripting (Server-side JavaScript, GlideRecord, GlideSystem, UI Policies, Business Rules, Client Scripts, Script Includes) and the development of custom applications., • Agile Leadership: Guide agile development teams from a technical perspective, ensuring that user stories and technical tasks align with the overall architectural vision and delivery goals., • Platform Evolution: Stay current with the latest ServiceNow features, releases, and industry trends, applying new knowledge to enhance architectural designs and client solutions. Skills • Extensive experience as a ServiceNow Technical Architect or in a similar lead architectural role., • Demonstrated ability to design and implement end-to-end ServiceNow solutions across multiple modules., • Deep understanding of the ServiceNow platform architecture, data model, and security framework., • Expertise in ServiceNow best practices, including platform governance, performance optimization, and security hardening., • Proven experience with large-scale ServiceNow implementations and complex integrations., • Strong analytical and problem-solving skills with the ability to articulate complex technical concepts to both technical and non-technical audiences., • Experience with Agile development methodologies., • Relevant ServiceNow certifications (e.g., Certified Master Architect, Certified Technical Architect, Certified Application Developer, Certified System Administrator)., • ServiceNow GRC & SecOps

University of the Arts London (UAL) is seeking to appoint a Campus Manager to lead the facilities management operations across the Camberwell, Lime Grove and Wimbledon campuses. UAL is a global leader in creativity, innovation, and invention across the knowledge economy. Comprising six renowned Colleges and four Institutes across London, UAL continues to shape the future of art, design, fashion, communication, and performing arts. In the 2025 QS World University Rankings by Subject, UAL is ranked 2nd in the world for Art and Design for the seventh consecutive year, reaffirming its status as a creative powerhouse. With a vibrant, multicultural community of over 20,000 students from more than 130 countries, UAL fosters an inclusive and dynamic environment that nurtures the next generation of creative talent. Now is an exciting time to be joining UAL to take up this role. A 10-year Estates Strategy has been developed which will see the delivery of new campuses for London College of Fashion (completed in 2024) and London College of Communication (to be completed in 2027) as well as a period of estate transformation across our existing portfolio that ensures the UAL estate is fit for purpose, sustainable and provides world-class facilities and experience to our students, staff and partners. Following the appointment of new Associate Directors in the areas of Estate Development and Facilities Management in 2024, we are now embarking on an investment in the team that will see the appointment to c.25 new roles in these areas. Reporting to the Head of Campus Services, the Campus Manager will be the key operational lead on site, ensuring the effective delivery of facilities services. They will oversee both directly employed facilities staff and contracted service providers, ensuring high-quality, customer-focused delivery that meets H&S requirements and supports UAL’s strategic goals. The Campus Manager will lead the daily operations of facilities management, including cleaning, maintenance, security, and building services. They will work closely with internal stakeholders to ensure services meet campus needs, drive improvements, ensure compliance, and develop best-practice policies. They will also support campus projects, contribute to business continuity planning, and lead the FM response to on-site incidents. The successful candidate will have exceptional knowledge and a strong track record in delivering and leading best-in-class facilities management services, particularly within dynamic, high-footfall and multisite environments. They will be adept at building relationships with senior stakeholders and bring a customer-centric, proactive, and solution-oriented approach to their work. With excellent communication and interpersonal skills, they will be an inspirational leader—motivating teams and upholding the highest standards. A deep understanding of health and safety, building compliance, budget management, and project delivery will be essential. The Candidate Brochure can be viewed at ___ The Candidate Brochure can be viewed at For a briefing discussion, please contact our retained advisor Anna Kacprzak () at MRG. Applications should consist of a CV and covering letter. Closing date for applications is 14th September 2025. UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

People Partner- 12 month FTC (maternity cover) VML Department: People Location: London, United Kingdom Requisition ID: 10982 Who We Are: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Role: People Partner Line Manager: People Director Contract: 9-12 month FTC (maternity cover) We're seeking a strategic and influential People Partner at VML to be a key member of our team. You'll serve as a trusted advisor to business leaders, ensuring our people strategies directly advance our overall objectives. This role is dedicated to fostering a high-performing, engaged, and inclusive work environment for all employees. Bring your HR expertise to provide strategic guidance, grow our talent, and champion continuous cultural improvement. You’ll be responsible for: • Strategic business partnership to your designated client groups, developing a deep understanding of their goals, challenges, and opportunities., • People strategy development & implementation, by collaborating with senior leaders in your client group to develop and implement people strategies that support business objectives, including talent planning, development, performance management, and employee engagement., • Talent management & development, by leading talent management initiatives, including succession planning, people development, and supporting career pathways, to ensure a pipeline of high-potential employees., • Performance management leadership, guiding and supporting leaders in implementing effective performance management practices, including goal setting, performance reviews, and development planning., • Employee relations expert, providing expert guidance and support to managers on complex employee relations matters, ensuring fair and consistent approach to our policies and mitigating risk., • Change management leadership, by leading and supporting change management initiatives, ensuring effective communication, employee engagement, and successful implementation., • Employee engagement & culture building by developing and implementing initiatives to foster employee engagement, promote a positive and inclusive work environment, and strengthen our company culture., • Data-driven insights, by utilising data and analytics to identify trends, measure the effectiveness of People initiatives, and make data-driven recommendations for improvement., • Compensation & benefits strategy, collaborating with the People Ops team to develop and implement competitive compensation and benefits programs that attract and retain top talent., • Legal compliance, ensuring compliance with all applicable employment laws and regulations, and mitigating risks., • Collaboration & teamwork, working collaboratively with the wider People team and agency leaders to achieve shared goals and objectives. What You'll Bring: • Strategic HR expert with a deep understanding of HR principles and practices and a proven track record of developing and implementing successful people strategies., • Strong business acumen with a strong understanding of business principles and the ability to align People strategies with business objectives., • Leadership & influence as a trusted People advisor with the ability to influence and inspire others., • Exceptional relationship-building skills and the ability to build trust and credibility with business leaders and employees at all levels., • Excellent written and verbal communication skills, enabling you to communicate effectively with diverse audiences., • Strategic thinking with strong problem-solving and analytical skills., • Experience leading and supporting change management initiatives., • A deep understanding of employee relations principles and best practices., • Data and analytics knowledge to inform HR decisions., • A recent background of People Partnering in a complex business., • Level 7 CIPD or equivalent We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit ___, and follow VML on our social channels via ___, ___, and ___.

Do you have experience working as an Advisor? Do you have good interpersonal skills to be able to offer a helpful service to healthcare students? Based just a short walk from Uxbridge station, you will work as part of a small team of 3 to provide advice and guidance to students on a wide range of academic, financial, housing and welfare issues. You will ensure healthcare students receive the support they need to have a great experience at university and are fully supported during their time here. Working for a top-rated organisation who supports students in their journey, you will work as a Welfare Advisor where you will be supported with your personal and professional development. Our client is committed to tackling inequality and offers a ‘guaranteed interview scheme’ for applicants of colour and/or applicants with a disability. If you have a disability and/or are a person of colour and you meet the criteria of the role description and person specification below, please advise the TPP member when they call you that you would like to apply under the ‘guaranteed interview scheme’. What you’ll be doing • Providing guidance to healthcare students based on a wide range of academic, financial, housing and welfare issues, • Offering one-to-one advice, providing tailored support and advocating for student when needed, • Signposting or advising students on financial hardship applications and providing budgeting advice, • Providing information on academic processes and university regulationsWhy apply, • Rated as sector leading in the categories of equality, diversity and inclusion, leadership, learning and development, reward and employee wellbeing, • Disability Confident Committed, • Supported with personal and professional development, • A positive and supportive environment with a full induction processBenefits, • 40 days leave per year (sometimes more subject to Xmas closure), • Competitive pension, • Extensive development opportunities, • Wellbeing supportWorking pattern Full-time, based on a 37-hour working week, Monday to Thursday, 9am-5pm and Friday 9am-4.30pm, with the flexibility to occasionally work outside the core hours. This role requires you to work on-site daily due to the nature of the role. About you • Recent experience of advice work (paid or voluntary), • Experience of working with diverse groups, • Commitment to high standards of customer care, • Excellent interpersonal and communication skillsApplication This role is to start asap so please apply asap using a CV which reflects the above experience. If this experience is demonstrated on your CV, then a member of the TPP team will be in touch with you shortly to provide further information and discuss your experience in more detail. If you haven’t heard from us within 3 working days then unfortunately, your CV hasn’t been short-listed on this occasion. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

PMO Lead Location: Watford (Hybrid – 3 days office based and 2 days working from home) Salary: Competitive + Benefits About Us Corona Energy is a leading independent energy supplier with over 20 years’ experience in servicing UK businesses. We currently supply 14% of the industrial and commercial gas market, supporting around 13,000 customers and managing over 85,000 meters. Our people are at the heart of our success, with the vast majority rating us as a great place to work. If you’re passionate about governance, project delivery, and being at the centre of business transformation, this is the perfect opportunity to make your mark. About the role: We are looking for a PMO Lead to establish, evolve, and lead a high-performing PMO function across Corona Energy. This isn’t just about managing projects — it’s about delivering real business value, enforcing project governance, and owning change and release management across the enterprise. As PMO Lead, you will drive the strategic planning and execution of our project portfolio, embed governance frameworks, and lead a team of project professionals. You will collaborate closely with senior stakeholders, delivering clear insight, structured roadmaps, and develop a culture of continuous improvement. This role is critical in aligning our project delivery with business goals and requires a confident, experienced professional who thrives in a fast paced environment. Key role and responsibilities: • Build and Lead the PMO Function: Establish and mature a scalable, high-impact PMO aligned with business strategy, • Governance & Control: Define and enforce project governance, change control, and release management across all initiatives, • Strategic Planning: Develop and maintain a business-aligned multi-year project roadmap; prioritise projects based on strategic value, • Tooling & Automation: Implement and manage project management tools (JIRA, MS Project, DevOps, etc.) to streamline reporting and execution, • People Leadership: Lead, mentor, and manage a team of Project Managers and Analysts with a focus on structure, performance, and delivery., • Stakeholder Engagement: Act as a trusted advisor to senior leadership, offering insights, progress updates, and strategic recommendations, • Financial Ownership: Manage full project financials including forecasting, budgeting, vendor management, and financial reporting, • Reporting & Metrics: Design and deliver executive dashboards, KPIs, and portfolio-level insights that drive business decisions Skills & experience required: • 10+ years in PMO, project, or portfolio leadership roles, • Strong command of project governance, change and release management, • Deep understanding of Agile, Waterfall, PRINCE2, and hybrid delivery models, • Proficiency with enterprise project tools – JIRA, MS Project, Confluence, DevOps, • Proven experience managing complex project portfolios and leading cross-functional teams, • Strong financial acumen, with experience owning and controlling multi-project budgets, • Excellent stakeholder engagement skills, including executive-level communication, • A customer-first, business-aligned mindset with a focus on value delivery, • Experience in IT change/release management (ITIL knowledge preferred) What you will receive in return: • Competitive salary and benefits package, • Career progression opportunities, • Annual profit share bonus, • Enhanced pension scheme, • Private medical insurance, • Bupa dental, • Life insurance & income protection, • Extra day off on your birthday, • Enhanced annual leave options, • Free parking, • Fresh fruit, snacks, and breakfast daily, • Access to a personal online learning platform, • Stunning new office with a welcoming, community-focused environment, • Incredible company parties and social events Join us today and be apart of a growing company that values innovation, collaboration, and development. At Corona Energy, we believe that diversity and inclusion are essential to driving innovation and discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. As a Disability Confident Employer, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying, please get in touch.

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a ___ in the ___ , ___, ___, Lithuania, France, Germany and the ___! We are seeking a highly experienced and dynamic Solutions Consultant available to work on contract to join our team in London. This is a critical client-facing role, responsible for understanding complex business challenges that can then be translated into solutions that we offer. The ideal candidate will possess a strong blend of technical expertise, consultative selling skills, and a proven track record of delivering value-driven outcomes for enterprise-level clients. You will act as a trusted advisor, translating client needs into comprehensive solutions that leverage our platforms and services, particularly within the ecommerce industry. Client Discovery • Participate in discovery sessions with prospective and existing clients to deeply understand their challenges, business objectives., • Identify technological gaps, operational inefficiencies, and areas for improvement within their existing work streams. Solution Design & Proposal • Develop compelling proposals, presentations, and solution maps that clearly articulate value, ROI, and implementation strategies., • Collaborate closely with sales, product, and delivery teams to ensure proposed solutions are technically feasible and meet client expectations. Technical Consultation & Expertise • Serve as the primary technical expert during the sales cycle, answering detailed product questions, addressing technical concerns, and guiding clients through complex solution designs., • Conduct engaging product demonstrations and workshops, showcasing the features, capabilities, and benefits of our solutions tailored to specific client use cases., • Lead or support trials to demonstrate the effectiveness and feasibility of certain proposed solutions. Implementation & Support (Pre-Implementation Focus) • Provide expert guidance during the pre-implementation phase, ensuring a smooth transition from sales to delivery., • Act as a liaison between the client and internal delivery teams, ensuring clear communication of requirements and expectations., • Contribute to the development of solution documentation, including scope, requirements, and technical specifications. Market & Product Insight • Stay abreast of industry trends, market dynamics, and competitive landscapes., • Provide valuable feedback to product development teams based on client needs and market insights. Skills And Qualifications • Proven experience (ideally 3+ years) as a Solutions Consultant, Pre-Sales Consultant, or similar client-facing role in a SaaS organization., • Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences., • Experience responding to RFPs/RFIs and crafting compelling proposals., • Strong analytical and problem-solving abilities., • Self-motivated, organized, and capable of managing multiple priorities in a fast-paced, dynamic environment., • Proficiency with CRM systems (e.g., Salesforce) and collaboration tools. Why join Bazaarvoice? Customer is key We see our own success through our customers’ outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds Trust We believe in the power of authentic feedback because it’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we’re laser focused on our mission. Innovation over Imitation We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger Together We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers. Please note: Candidates who are successful will be required to undergo a Basic level DBS (Disclosure and Barring Service) background check.

Management Consultant, Digital Transformation The Company Stratt is a consultancy firm specialising in sustainably responsible, enterprise digital transformation. We partner with executive teams from some of the world’s most recognisable brands to design, build and manage transformative enterprise capabilities. We believe in healthier business for people and our planet. We are ranked by EcoVardis in the Top 7% of the world’s most sustainable business and aspire for B-Corp accreditation later this year. After continued success, we plan to expand our consultancy team to support our growth. The Role We are seeking a highly commercial, expert and ambitious management consultant to join our Life Sciences business consultancy practice. As a life sciences digital transformation consultant, you will be instrumental in shaping the business of our clients in the life sciences sector. Your expertise will guide commercial biotech and pharmaceutical executives through market analysis, commercial strategies, operational business design and new technology implementation to deliver rapid commercial outcomes for their international teams. This role offers accelerated career growth for ambitious individuals and presents a unique opportunity to join an ethical and profitable scale-up with ambitious plans for growth. Responsibilities • Lead the design and implementation of market, competitor and customer analysis to derive unique insight that informs strategic, operational and technological unmet needs, • Oversee the development of client reports, authoring succinct business insight and commercial recommendations that steer client capability investment priorities, • Act as a subject matter expert for internal content marketing, sales and growth activities, contributing towards campaign execution and amplification where appropriate, • Author expert thought leadership that reflects unmet client needs and the evolving enterprise capability landscape, championing business transformation with client teams, • Author evidence-based recommendations that drive commercial strategy and business performance in the life sciences sector, leveraging market trends to inform your decisions, • Author commercial strategies and tactical roadmaps designed to steer the advancement of international competitive capabilities, supporting client presentations where required, • Architect new client business models, operational governance and measurement frameworks designed to ensure the performance of international cross-functional teams, • Leverage expert knowledge of enterprise CRM, CLM and analytical platforms to design business strategies and operational governance that maximises client investments, • Author governance tools that elevate and embed new operating standards to ensure uniform and expert decisioning for client teams, • Serve as an expert client advisor and, in collaboration with executive leads, oversee internal cross-functional teams throughout the entire project lifecycle, • Demonstrate the highest professional standards and ensure quality control across all business and client materials, supporting junior teams to uphold these standards, • Contribute towards new business efforts and client account strategies, designed to forecast and maximise the value we provide to existing and prospective client teams, • Provide line management support to team members, offering counsel and nurturing their career development as appropriate, • Contribute towards company ESG initiatives, taking an active and independent role in having a positive impact on people, the environment and our planet. Candidate Profile • BSc/MA in Science, Technology, Engineering or Mathematics (STEM) field, • 5-8 Years consultancy experience, with a focus in the Life Sciences transformation, • Expertise of the life sciences product lifecycle, with a focus on Commercialisation, • Experience of enterprise CRM, CLM and Analytics platform technologies and their use, • An entrepreneurial and data-driven mindset, able to critically examine business challenges, • A well organised individual able to uphold professional quality standards independently, • A problem-solver, with high emotional intelligence and fast-track leadership potential, • Someone seeking the freedoms and opportunities to lead in a scale-up environment, • Someone seeking to make a positive impact on people and the planet, • Proficient in MS Office with advanced use of MS Excel (MS PowerBI experience preferred) Compensation & Benefits • 30 days holiday plus bank holidays, • Competitive salary and pension based upon experience, • Annual personal plus company performance bonuses, • Personal development allowance that can cater to your learning preferences, • Accredited B-Corp offices, plus hybrid and flexible working offered as standard, • Onsite fitness studio with various classes that include Yoga, Pilates, HIIT etc., • Tuesday afternoon tea and cakes, monthly breakfast club plus separate networking drinks, • Subsidised specialty coffee plus daily healthy lunch options onsite, • Central London location, with large open air rooftop terrace overlooking the skyline, • Various summer and winter socials, parties and calendar events. We are an Equal Opportunity Employer, and our people are everything to our business. We encourage each team member to be fearlessly human and we welcome their entire person. We proudly base our employment, promotion and evaluation decisions solely on qualifications, merit and business need.

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision – we are building the worlds most admired and compelling brand ecosystem Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: • Think without limits - Think fast, think fearlessly, and take the team with you, • Own it and back yourself - Own the basics, own your role and own the results Job Description This is a leading role in our Experimentation Centre of Excellence, shaping the experimentation strategy across all customer-facing functions — from Product and Personalisation to Trade and Marketing. Managing a small team, you'll own and drive best-in-class experimentation practices across the whole group, ensuring we’re making smarter decisions and building better customer experiences. You’ll work cross-functionally to validate product features, optimise performance, and embed a high bar for test design, execution and learning. Key Responsibilities Build a Best-in-Class Experimentation Culture • Define and champion experimentation standards across both client-side and server-side A/B testing., • Lead the delivery of a consistent framework for hypothesis-led testing — from conversion rate optimisation to new product validation., • Manage a small team of 3 direct reports., • Act as a central advisor across Product, Trade, Personalisation, and Marketing functions, coaching teams on experimentation thinking., • Embed test-and-learn principles into product development lifecycles and roadmap decisions., • Partner with analytics / implementation to ensure meaningful KPIs, robust implementation, and actionable insight from every test., • Drive knowledge sharing of experimentation learnings across brands, platforms, and functions., • Own and evolve how we use our experimentation stack — Optimizely, Twillio Segment, GA4, and ContentSquare — ensuring it’s integrated and fit for purpose., • Collaborate with engineering and data teams to ensure measurement accuracy and data integrity at scale. Qualifications Must-Have: • Experience designing and scaling experimentation programs in a fast-paced e-commerce or digital product environment., • Strong understanding of A/B testing methodologies, including client-side and server-side execution., • Familiarity with offsite experimentation techniques like causal inference / geo-testing., • Proven ability to partner with cross-functional teams and influence product, marketing, and trading stakeholders., • Experience operating within a multi-brand retail ecommerce environment, • Exposure to personalisation programs or feature flagging at scale. Additional Information Along with your benefits package we also offer a wide range of perks for our colleagues: Reward, Recognition and Opportunities Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant. Frasers Festival – An event like no other! Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more. CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business. Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work. Employee Welfare Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.

Customer Success Manager London - office based About Our Client Our client is a technology company with two unique solutions: to provides IT estate visibility and auditing for compliance and governance , and to separates applications from infrastructure to enable innovation and accelerate cloud migrations. They work in a collaborative environment with a focus on continuous improvement and customer satisfaction. Their close partnerships include AWS, Microsoft, and Google, and their clients range from large financial organizations to public sector departments. About the Role We are seeking a proactive and empathetic Customer Success Manager to join our client team in a key strategic position. This is a full-time, office based role with the office in London. As the trusted advisor and advocate for their customers, you will work cross-functionally with the Sales, Product, Professional Services, and Support teams to deliver a seamless and impactful customer experience. Key Responsibilities • Guide new customers through the onboarding process, ensuring a smooth and successful implementation., • Build strong, long-term relationships with customers, understanding their goals, and aligning our solutions to meet their needs., • Drive customer retention and identify opportunities for upselling or cross-selling., • Act as the voice of the customer internally, providing feedback to Product and Engineering teams to improve the user experience., • Track customer health metrics and proactively address any risks or issues., • Deliver training sessions and create resources to help customers maximize product adoption., • Run the renewals process, ensuring each customer experiences a seamless transition to their new term. About You • Proven experience (3-5 years) in a Customer Success, Account Management, or similar client-facing role is essential., • You should have strong communication and interpersonal skills., • An analytical mindset with the ability to interpret customer data and trends is key., • Familiarity with CRM tools (e.g., HubSpot) is required., • A passion for customer satisfaction and problem-solving is a must. What will make you stand out: • Experience in the software industry., • Excellent presentation and meeting facilitation skills., • A track record of working in a customer-facing environment and driving initiatives to ensure or improve customer ROI., • The ability to digest complex data and relay it to customers in a manageable, clear, and concise way.

I. At a Glance ● People & Culture Manager ● Part-Time - 4 days a week ● Fixed-term Maternity Cover (9–12 months) ● London – Hybrid ● £50,000 - £70,000 II. About CLOSER CLOSER is a Creative Agency and Brand Incubator. We collaborate with global luxury and lifestyle brands to achieve visionary creativity, culture, and craft across marketing campaigns, customer experiences, brand design, product design, and new media technologies. While we are a team of sixty primarily centered in London, New York and Thessaloniki. III. About the Role We’re looking for an experienced and people-driven professional to join Closer Group on a fixed-term basis as People and Culture Manager, covering a period of maternity leave. This role is perfect for someone who thrives working independently, takes ownership of projects, and is excited about laying the foundations for a future People team. The People & Culture Manager will manage administration and advisory across the entire employee lifecycle. You will facilitate onboarding, from offer letters to induction, monitor probation periods, set-up probation and performance reviews and maintain records in our HRIS, and escalate issues as needed. You will also provide guidance to line managers and employees on work policies, and be the go-to person for people matters in close partnership with the leadership team. Due to the nature of this role we would be looking for someone London-based who could be in person at our studio around three times a week. IV. About You You are someone who has worked in a HR or People Operations role for at least 4-5 years, ideally within a small or growing team where you’ve worn many hats. You're a true generalist with a people-first mindset, equally comfortable crafting policies as you are improving day-to-day touchpoints across the employee lifecycle. You’ll be working independently as the sole People and Culture Manager, so being proactive and highly organised is essential. We’re a hybrid business, with a mix of in-person collaboration and remote flexibility, so you’ll be confident navigating both worlds and keeping communication flowing. As the face of our culture, you’ll confidently represent who we are and what we stand for bringing warmth, clarity, and creativity to everything from candidate experience to onboarding. Most importantly, you’ll play a key role in building the people infrastructure that allows us to scale. If you’re excited by the idea of shaping the People function from the ground up in a creative business where strategy meets hands-on delivery, we’d love to hear from you. You’re kind but direct, fun but professional, and above all, dependable. What You'll Be Doing People Operations & Compliance • Own the full spectrum of People operations, from contracts and policies to systems and data., • Ensure compliance with employment laws and HR best practices across all regions., • Manage relationships with EOR (Employer of Record) partners for team members based overseas., • Oversee the full employee lifecycle, ensuring a consistent and thoughtful experience., • Handle and process all aspects of employee leave (annual, maternity, paternity, sick, etc.), • Maintain our HRIS (HiBob) and ensure accurate, secure data management., • Coordinate leave and payroll-related updates in collaboration with Finance., • Build scalable, people-focused processes to support our future growth., • Champion a high-trust, inclusive, creatively-driven culture that reflects our values., • Lead employee engagement and wellbeing initiatives., • Design and run a fair, structured performance review process., • Support hiring managers in recruitment administration including posting advertisements, shortlisting CVs, and scheduling interviews between candidates and hiring managers, • Be a trusted, empathetic advisor to employees and managers., • Handle employee relations matters with professionalism, discretion, and care. VI. Requirements Below is what we will be looking for in reviewing your application. ● 4-5 years of Experience in a Human Resources or People & Culture role ● In depth knowledge of people principles and practices; ideally with a CIPD, HR degree or similar ● Strong organisational and multitasking abilities, with exceptional attention to detail ● Excellent written and verbal communication skills ● Ability to handle sensitive and confidential information with discretion ● Highly empathetic and understanding in interpersonal matters ● Proficiency in HRIS software, Google Workspace, and MS Office Suite ● Deep understanding of the importance of creativity, culture, and craft

🔥 Who We Are At ___, we relentlessly drive innovation in AI, building the world's leading ___. We're looking for passionate individuals obsessed with AI, eager to make a global impact, and ready to excel in a dynamic, high-energy environment. Join ___ and help ___. 🌎 Location and Legalities This full-time Solutions Engineer position is based onsite in our brand-new ___ in London, UK, with a hybrid model of 3 days in-office and 2 days remote. Applicants must have legal authorization to work in the UK, as Ultralytics does not provide visa sponsorship. 🚀 What You'll Do As a Solutions Engineer at Ultralytics, you will be the technical face of our organization, working directly with clients to architect and deploy computer vision solutions using the ___. Key responsibilities include: • Collaborating with clients to understand their use cases and challenges, architecting end-to-end solutions using ___., • Delivering high-quality technical demos, onboarding sessions, proof-of-concepts, and workshops that demonstrate the power of ___., • Designing annotation strategies and ___ tailored to client data, goals, and deployment constraints., • Debugging client issues and delivering effective solutions with deep understanding of ___, Python, ___, and model behavior., • Supporting pre-sales efforts by participating in technical discovery calls and helping shape proposals and SLAs., • Serving as a key technical advisor during customer engagements, ensuring successful integration and continued satisfaction., • Interfacing with Sales, Marketing, Engineering, and Product teams to advocate for customer needs and influence roadmap priorities., • Acting as a strategic technical advisor to clients, shaping computer vision solutions that drive tangible business outcomes., • Representing Ultralytics at conferences, webinars, and customer events while contributing to technical blog posts and educational materials. Your strategic vision and technical expertise will be essential in supporting ___ of delivering top-tier machine learning tools and models like ___ to the community. 🛠️ Skills and Experience • 5+ years of experience in Computer Vision, Machine Learning, or applied AI roles., • Excellent client-facing skills: patient, resilient, and able to communicate clearly with technical and non-technical stakeholders., • Proficiency in Python and familiarity with the ___., • Hands-on experience with ___, ___, and classical ML/CV concepts., • Strong understanding of end-to-end ___, including data collection, preparation, ___, ___, and ___., • Experience with ___ and comfort working across Linux, macOS, and Windows environments., • Demonstrated ability to teach or mentor teams and developers through courses, bootcamps, workshops, or community engagement., • Comfort leading workshops, writing technical guides, or presenting to developer audiences. 🌟 Cultural Fit - Intensity Required Ultralytics is a high-performance environment for world-class talent obsessed with achieving extraordinary results. We operate at a relentless pace, demanding exceptional dedication and an unwavering commitment to excellence, guided by our ___. Our ___ thrives on audacious goals and absolute ownership. This is not a conventional workplace. If your priority is predictable comfort or a standard work-life balance over the relentless pursuit of progress, Ultralytics is not for you. We seek driven individuals prepared for the profound personal investment required to make a defining contribution to the future of AI. 💶 Compensation and Benefits • Competitive Salary: Highly competitive based on experience., • Startup Equity: Participate directly in Ultralytics growth and success., • Hybrid Flexibility: 3 days per week in our brand-new office - 2 days remote., • Generous Time Off: 24 days vacation, your birthday off, plus local holidays., • Flexible Hours: Tailor your working hours to suit your productivity., • Tech: Engage with cutting-edge ___ and our ___., • Gear: Brand-new Apple MacBook and Apple Display provided., • Team: Become part of a supportive and passionate ___. If you are driven to redefine the capabilities of machine learning and eager to make a significant impact, ___ offers an exceptional career opportunity.

University of the Arts London (UAL) is seeking to appoint a Campus Manager to lead the facilities management operations at East Bank Campus, home to London College of Fashion. UAL is a global leader in creativity, innovation, and invention across the knowledge economy. Comprising six renowned Colleges and four Institutes across London, UAL continues to shape the future of art, design, fashion, communication, and performing arts. In the 2025 QS World University Rankings by Subject, UAL is ranked 2nd in the world for Art and Design for the seventh consecutive year, reaffirming its status as a creative powerhouse. With a vibrant, multicultural community of over 20,000 students from more than 130 countries, UAL fosters an inclusive and dynamic environment that nurtures the next generation of creative talent. Reporting to the Head of Campus Services, the Campus Manager will be the key operational lead on site, ensuring the effective delivery of facilities services. They will oversee both directly employed facilities staff and contracted service providers, ensuring high-quality, customer-focused delivery that meets H&S requirements and supports UAL’s strategic goals. The Campus Manager will lead the daily operations of facilities management, including cleaning, maintenance, security, and building services. They will work closely with internal stakeholders to ensure services meet campus needs, drive improvements, ensure compliance, and develop best-practice policies. They will also support campus projects, contribute to business continuity planning, and lead the FM response to on-site incidents. The successful candidate will have exceptional knowledge and a strong track record in delivering and leading best-in-class facilities management services, particularly within dynamic, high-footfall and multisite environments. They will be adept at building relationships with senior stakeholders and bring a customer-centric, proactive, and solution-oriented approach to their work. With excellent communication and interpersonal skills, they will be an inspirational leader—motivating teams and upholding the highest standards. A deep understanding of health and safety, building compliance, budget management, and project delivery will be essential. The candidate briefing pack can be viewed at ___ The candidate briefing pack can be viewed at For a briefing discussion please contact our retained advisor Anna Kacprzak () at MRG. Applications should consist of a CV and covering letter and should be sent to Closing date for applications is Sunday 14th September 2025. UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

About the Role:As an Events Tradeshow Advisor II, you will play a crucial role in orchestrating marketing events, customer seminars, and trade shows. Are you an organised and process-driven professional with a passion for event planning? Do you thrive in fast-paced environments and possess excellent

@Druce is evolving, and we’re recruiting for the best in the market to be part of the journey. As we continue on our growth journey, we are recruiting for our newly opened Chiswick branch! As the only 200 year old “start up” in London, we get it – we’re not like the rest. That’s why we need people like you (committed to action and highly ambitious) to join us as we develop a market leading platform. By offering our clients full property service from new homes to management, we have strong objectives to position ourselves at the forefront of the London market. We are only just starting to unlock the potential of what @Druce is capable of, and our Customer Solutions Advisor is going to help us achieve this together. These roles are highly valuable to our success, and we are incredibly excited to introduce this opportunity to the market. The role With a passion for customer solutions and naturally curious nature, the Customer Solutions Advisor will work closely with their team to provide support and an unwavering commitment to our clients. This is a branch based role supporting both sales and lettings through the following: • Provide the initial greeting for any new and existing customers entering the branch., • Up-sell/cross-sell our products to all customers engaging with @Druce (e.g. insurance, mortgage etc.)., • Manage office operations and provide administrative support to the sales and lettings teams, • Maintain office schedules and coordinate appointments and meetings, • Respond to enquiries via phone, email, and in-person, providing timely and accurate information to customers, clients, and colleagues, • Understand the requirements of inbound clients and qualify leads, • Ensure all incoming leads are created and updated in the CRM database, • Carry outbound calling from the Druce branch database to generate leads for MAs, • Manage and maintain office inventory, supplies, and equipment, ensuring the office is fully stocked and functional, • Coordinate with external vendors and contractors, such as cleaners, maintenance technicians, and IT support, • Manage incoming and outgoing mail, including sorting and distributing mail, packages, and deliveries The person @Druce we’re different – and that means we attract different people. Our people are highly accountable, take action and always demonstrate a customer first approach. We don’t sit back and wait for the change; we make it ourselves – that’s what sets us apart. We are looking to enlist people who embody this through: • Experience in a customer service or sales environment, • A bachelor’s degree with relevant qualifications preferred but not necessary, • Excellent communication skills and able to connect with clients, both in-person and over the phone, • Highly motivated to provide the best customer service and develop relationships over the long term, • Strong work ethic with a systematic approach to Sales, • Highly ambitious individuals who want to develop and succeed in the world of real-estate What’s in it for you? Aside from an opportunity to embed yourself in the exciting developments we’re working on @Druce, this is an exceptional opportunity to set yourself apart from the standard real estate journey. However, we truly believe the success of what we’re doing is underpinned by our people, and with hard work comes reward. So, what’s in it for you? • Above market basic salary, • Commission on leads and referrals, • Generous annual leave, increasing annually with tenure As an equal opportunities employer, Druce is committed to the equal treatment of all current and perspective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identify, or marriage and civil partnership. To apply, click the link to get started!

Are you an HR professional who enjoys problem-solving and delivering great service? Join our friendly, supportive team as an HR Advisor and take your next step in a varied, client-facing role. Whether you’re moving up from an HR Assistant role or looking for a fresh challenge, you'll enjoy hybrid working, strong development support, and great benefits - including a discretionary annual bonus scheme, private medical insurance, a health cash plan, and a generous holiday allowance - all within a collaborative and people-focused environment. Benefits of joining our team: • £32,000 – £36,000 per annum (pro rata for part time work), depending on experience, • 25 days' holiday, plus Bank Holidays (pro rata for part time work), • Discretionary bonus scheme (annual), • Training & development opportunities, • Health cash plan benefits, • Private medical insurance, • Employee assistance programme, • Discount scheme, • Death in service benefit, • Company pension scheme In this fast-paced, generalist role, you'll be the first point of contact for our clients, delivering top-notch HR advice across a range of areas by phone and email (a good working knowledge of employee relations processes is essential). You’ll thrive in a supportive team environment while providing exceptional customer service. This role is perfect for you if you have experience as an HR Assistant or Administrator, providing basic HR advice in your previous role, or if you’re already an HR Advisor looking for a fresh opportunity. We're looking for someone eager to learn and ready to take the next step with our support. What you will do: • Provide first line HR advice via telephone and email to clients (issues ranging from holiday calculations, maternity queries, disciplinary and grievance processes, redundancies and more!), • Assist senior colleagues with more complex cases including disciplinary & grievance, performance & absence management, redundancies and the occasional TUPE or settlement agreement (don't worry we will work together on these cases!), • Review employment documentation ensuring compliance with current legislation and best practice, • Assisting with recruitment for our clients, • Previous experience in an HR Advisor or HR Assistant role is required, • Solid understanding and knowledge of UK employment law is essential, • Previous employee relations experience would be advantageous, • Proven track record in providing excellent customer service, • Strong and proactive communicator with the ability to adapt styles and build rapport with clients, • Ability to produce high quality correspondence and documentation with excellent attention to detail, • Self-motivated with an adaptable and flexible approach and a good sense of fun, • Good team player with a can-do attitude, • Excellent organisational skills with attention to detail and able to meet deadlines, • First rate IT skills including Microsoft Office and ability to use new systems with training, • Due to large volume of applications we cannot always contact all applicants. If you do not hear from us within 10 days, please assume that you have been unsuccessful on this occasion.