Customer advisor jobs in LeicesterCrear alertas

Salary: Base pay is £14.23** per hour **After probation, you could earn a performance bonus up to 20% and enhanced pay for meeting KPIs. Shift available: Monday to Friday 6am to 2pm (36 hours per week) Training: January 2026, 4 weeks Monday to Friday 8am to 4pm (36 hours per week) Location: Based at Radar Road, Leicester, with the option to work from home after 6-9 months, subject to eligibility. Japanese Language Advisors at NEXT play a key role in delivering outstanding customer service, ensuring a seamless experience for our Japanese-speaking customers. What you’ll be doing: • Deliver exceptional service via inbound/outbound calls, emails, and chats, • Resolve account issues and track missing parcels, always prioritising the customer, • Use strong communication skills to build trust and connect with customers, • Apply attention to detail and problem-solving to recommend effective solutions, • No sales targets—focus solely on providing outstanding service, • Success measured by customer satisfaction and quality of interactions What we’re looking for: • Fluent in both written and spoken English and Japanese, • Prior customer service experience, ideally in a contact centre or customer-facing role, • Strong literacy and numeracy skills, thriving in fast-paced environments, • Enthusiastic and empathetic approach to resolving customer concerns, • Ability to build rapport and maintain a resilient, positive attitude, • Join NEXT and make a difference in customers' lives while advancing your career! About International: Our international team is growing rapidly, serving 130 countries with contact centres in Leicester, Manchester, Poland, and Pune. NEXT is expanding globally, with strong brand momentum and a partnership with Nordstrom. We’re also opening up to 10 NEXT stores in key Indian cities. With over 1.5 million international customers, it's an exciting time to join the International team. Why Join NEXT? • 25% off most NEXT, MADE*, Lipsy*, Gap*, and Victoria's Secret* products (*via NEXT), • Performance related bonus, • Early VIP sale stock access, • Discounts at Staff Shops, • 10% off most partner brands, 15% off Branded Beauty, • Exclusive offers from 3,500+ retailers via our benefits platform, • Access to digital GP & free health services, • Sharesave scheme, • Financial wellbeing tools, • Discounted online/in-store shopping with free next-day delivery to work or local store, • Support networks and employee groups, • Discounted gym memberships with Wellhub, • Support Networks - Access to Network Groups to empower and celebrate each other, • Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more What’s NEXT: Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your CV and application. If you match our criteria we will be in touch regarding the next steps. All successful applicants will be subject to criminal & credit checks in line with our Reference Policy. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months. In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.

Sales and Customer Service advisors Come and join our fun, lively and exciting environment using experience for waitressing or barista work.Do you have experience in industries such as waitressing or as a barista? And consider yourself to have great customer service skills that you would like to us

Job Title: German Speaking Customer Service Advisor Location: Leicester Salary: £27,500 per year + annual bonus Benefits: 30% staff discount on all current clothing ranges Targeted annual bonus scheme 25 days holiday plus bank holidays Online benefits portal with retail and entertainment d

Kickstart Your Career in Sales & Direct Marketing (Leicester City Centre) Full Training Provided | Fast-Track Professional Growth | Immediate Start.Do you want to join a lively, fun, and social team environment in the Central Leicester area, with a role that rewards success and supports your career

Salary: Competitive + Bonus + Excellent Benefits Sales Advisor - Leicester- Plumb Centre So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? There are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Sales Advisor based in our Leicester branch you’ll be responsible for: * Serving customers on the trade counter by understanding their specific needs and providing product recommendations * Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude * Booking stock in and putting it away in the designated location * Proactively contacting customers to build relationships and drive branch growth, particularly focusing on those with reduced or inactive spending. This is a full time permanent role working 40 hours per week And here’s what we’d like you to have: * Prior customer service or sales experience. * Willingness to learn, with a positive and enthusiastic attitude and a strong work ethic. * Confidence in engaging with customers both face-to-face and over the phone. * A confident, proactive approach to sales—promoting products, quoting accurately, and building customer relationships over the phone. * Driving license desirable to cover drivers annual leave We look forward to receiving your application! Please be aware that we are extending the application period for this role until the new year. Consequently, interviews will not be held until then. Rest assured, we will review your application, but this process may take a bit longer than usual. If you don’t hear from us right away, please don’t worry. In the meantime, we hope you have a wonderful festive break!

Salary: Competitive + Bonus + Excellent Benefits Sales Advisor - Leicester- Plumb Centre So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? There are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Sales Advisor based in our Leicester branch you’ll be responsible for: * Serving customers on the trade counter by understanding their specific needs and providing product recommendations * Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude * Booking stock in and putting it away in the designated location * Proactively contacting customers to build relationships and drive branch growth, particularly focusing on those with reduced or inactive spending. This is a full time permanent role working 40 hours per week And here’s what we’d like you to have: * Prior customer service or sales experience. * Willingness to learn, with a positive and enthusiastic attitude and a strong work ethic. * Confidence in engaging with customers both face-to-face and over the phone. * A confident, proactive approach to sales—promoting products, quoting accurately, and building customer relationships over the phone. * Driving license desirable to cover drivers annual leave We look forward to receiving your application! Please be aware that we are extending the application period for this role until the new year. Consequently, interviews will not be held until then. Rest assured, we will review your application, but this process may take a bit longer than usual. If you don’t hear from us right away, please don’t worry. In the meantime, we hope you have a wonderful festive break!

Talent for communicating clearly over the phone and in writing on email and web chat.

You’ll do energy right by all your customers, whether you’re helping set up a new account in double quick time for a mother with a newborn or delivering innovative energy solutions for a national chain of retail stores. From Drivers to Technicians, Customer Experience experts to Site Managers, E

Date Posted:2025-11-26Country:United KingdomLocation:Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdomJob Title** Emergency Desk Operator, OtisLine Role OverviewOtis is growing, and we are recruiting a Customer Advisor for our Emergency Desk, working with

Communicate clearly with customers via phone, email, and web chat.

A leading bank in Leicester is seeking a Customer Experience Advisor for their retail and business banking sector.

A leading insurance provider in Leicester seeks a Home Advisor to assist customers with their home insurance needs.The role involves providing expert guidance through various policy processes and ensuring customer satisfaction.No insurance background required, but transferable skills from retail or

A leading retailer is seeking a Customer Service Advisor to support customers with credit and collections issues.

A global leader in elevator services located in Leicester is seeking an Emergency Desk Operator to join their inbound call team.

A leading healthcare provider in the UK is seeking a Customer Experience Advisor to enhance customer satisfaction through problem-solving and support.

With a competitive salary and a range of benefits including generous holiday allowances and staff discounts, this opportunity is ideal for those looking to grow their career in the automotive sector.

A leading upholstery retailer is seeking a Retail Sales Advisor in Leicester to build relationships with customers and provide exceptional service.The role offers guaranteed monthly earnings and a customer service bonus.Candidates should have excellent communication skills and a drive to achieve goa

Assessing customer financial situations and providing clear guidance across credit, collections, and account issues. While your primary focus will initially be on Collections, there is an expectation that you will also be upskilled for the Accounts Investigation (Fraud) and Credit departments when r

Japanese Language Advisors at NEXT play a key role in delivering outstanding customer service, ensuring a seamless experience for our Japanese-speaking customers. Prior customer service experience, ideally in a contact centre or customer-facing role. Success measured by customer satisfaction and qua

Customer Service Advisor – Scunthorpe (Full‑Time, Office‑Based) Recruiting on behalf of our client We are supporting a leading waste‑management and recycling provider with the recruitment of a Customer Service Advisor to join their busy Scunthorpe depot. Main Responsibil

We are looking for a dedicated and customer-centric individual to join the team as a Customer Sales Advisor. As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to customers and achieve the highest level of sales for the company. Customer Engagemen

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. We are recruiting for a permanent Customer Service Advisor to speak both German and English. Dealing with customer quires on our system and translatin

Job Title: Customer Advisor Team: Contact Centre Team Service: Customer Experience Responsible to: Contact Centre Team Leader Job Summary As a Customer Advisor, you will be the first point of contact for customers engaging with Ongo. You will be able to diagnose repair requests and qu

We are looking for a dedicated and enthusiastic Customer Service Advisor to join our team at our Scunthorpe depot. This is a full-time, office-based role offering the opportunity to play a key part in delivering an excellent customer experience. Customer service is at the heart of what we do.

Our Customer Solutions Centre Advisors identify opportunities to promote customer satisfaction and help embed customer focused culture both in our customer contact centre in Warrington and around our 25 UK sites. Our Customer Solutions Centre Advisorsare the face of Solus and work closely with Aviva

We are seeking a motivated and customer-focused individual to join our team as an Inbound Sales & Customer Service Agent. As an Inbound Sales & Customer Service Agent, your key responsibilities will include:. Generating sales by understanding customer needs and creating desire for products and servi

Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Assist in updating customers on the widespread issues. Log

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and Dutch. We are recruiting for a permanent Customer Service Assistant to speak both Dutch and English. Dealing with customer quires on our system and translatin

Japanese Language Advisors at NEXT play a key role in delivering outstanding customer service, ensuring a seamless experience for our Japanese-speaking customers. Resolve account issues and track missing parcels, always prioritising the customer. Use strong communication skills to build trust and co

Job Title: Customer Advisor (temporary) Team: Contact Centre Team Service: Customer Experience Responsible to: Contact Centre Team Leader Salary £24,828 pro rata Position is for 6 - 12 months Job Summary As a Customer Advisor, you will be the first point of contact for customers

Role Responsibilities: Working in a call centre environment Making outbound calls to existing customers with the purpose of retaining them Dealing with escalated high-level complaints Establishing, building, and managing strong long-term customer relationships Ensuring customer satisfaction Liaising

Responding to customer queries (inbound and outbound) and complaints by communicating via telephone, Live chat, e-mail and social media, to resolve issues in a timely manner, ensuring a high- quality service to customers. Complete daily system tasks by consulting the various administration systems t

Key Responsibilities Deliver excellent customer service within an inbound contact centre environment Handle customer complaints professionally and effectively Respond to customer enquiries clearly and accurately Support customers with invoices and process payments over the phone Make outbound calls

Customer Service Advisor - Part Time PM (Doncaster Contact Centre, Doncaster, United Kingdom)Long Description Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service T

Pushing for better by using resources, tools and systems available to offer the best customer service Maintaining focus and composure during peak call times, ensuring each customer receives the same exceptional level of customer service. Striving to ensure that each and every customer receives a top

Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial OperationsBased in Speke, Liverpool (on site Monday, Tuesday Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday)As a Customer Service Representative, you will be responsible for m

Customer Service Advisor - Part Time (Riverside Tower, Belfast (N. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers ov

Role Responsibilities: Working in a call centre environment Making outbound calls to existing customers with the purpose of retaining them Dealing with escalated high-level complaints Establishing, building, and managing strong long-term customer relationships Ensuring customer satisfaction Liaising

Part Time Customer Service Advisor (Contact Centre (EE), Newcastle, United Kingdom)Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Part time: 20 or 25 hours per weekSalary: £13,379. Start date: February 2026Set Shift Pattern: MonTuesWedThurFriSat�

Company descriptionTitle: Customer Service Advisor – AA SignsLocation: BasingstokeContract: Full-time, PermanentAre you passionate about delivering exceptional customer service and have a keen eye for detail? Do you thrive in a role where you can take ownership and work proactively? If so, we’d

Customer Service Advisor (Doncaster Contact Centre, Doncaster, United Kingdom) Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. You’ll

Customer Experience in the region. We're looking for people first champions, who strive to deliver the best customer experience, first time, every time.

Customer Service Advisor (Darlington Contact Centre, Darlington, United Kingdom)Where: DarlingtonFull time: Permanent Salary: £25,087 rising to £25,684 at 9 months in role, plus the ability to earn commission Hourly rate: £12. Why not use your skills to make a difference and join our Payme

We are recruiting a Customer Support Advisor for a well-established European organisation that supports a large network of independent businesses. Experience in a customer support, service desk, operations support, or coordination role. This role is well suited to someone who enjoys supporting busin

Apprentice Customer Service Advisor (Contact Centre (EE), Newcastle, United Kingdom)Start date: Febuary 2026 onwards Location: EE North Tyneside - Silver Fox Way, Newcastle upon Tyne NE27 0QJ Salary: £21,620 plus incentives throughout the year Are you bold and want to get paid? A little b

Kickstart Your Career in Sales & Direct Marketing (Leicester City Centre) Full Training Provided | Fast-Track Professional Growth | Immediate Start Do you want to join a lively, fun, and social team environment in the Central Leicester area, with a role that rewards success and supports your career

The Job:Our client is looking for a Customer Contact Advisor to join their Secured Lender Services team. Youll be the first point of contact for customers of regulated mortgage lenders, helping people in sensitive situations such as

FRENCH SELECTION (FS)French speaking Trilingual Customer Service AdvisorSalary: up to £30,000 per annum Location: WatfordHybrid working with regular office attendance<br&g