Customer advisor jobs in OxfordCreate job alerts

Salary - £40K - £60K per annum (plus Bonus) - hybrid working Oxford HQ Are you a Sales Engineer or Pre-Sales Consultant frustrated with delivering generic SaaS demos and looking to move into a more consultative, solution-led role within RegTech? We are working exclusively with an established, growing technology business of circa 120 employees that operates at the forefront of regulatory technology and structured data solutions. They are looking to hire a Sales Engineer as part of a replacement hire, continuing to invest in their pre-sales capability to support complex, high-value client engagements. This is a business that works with global organisations across financial services and regulated industries, where data accuracy, compliance and reporting are critical. The opportunity offers a step into a more involved role where you will influence solutions rather than simply present them. In this role, you will act as a trusted technical advisor across the full sales cycle, from discovery through to solution design and delivery of tailored demonstrations. You will work closely with customers to understand their regulatory, reporting and data challenges, translating these into bespoke technical solutions aligned to their requirements. Engagements will typically involve senior stakeholders including heads of reporting, regulatory leads and technical decision-makers within financial services and other regulated sectors. You will also collaborate internally with sales, product and engineering teams to shape solutions and contribute to deal strategy. The role requires someone who can balance technical depth with commercial awareness, playing a key part in progressing and winning complex opportunities. This position is suited to someone with around two to four years’ experience in a Sales Engineer, Pre-Sales or Solutions Consultant role within a SaaS or technology environment. You will likely be looking for a step up from a role that is heavily demo-focused, into one where you can take greater ownership of solution design and customer engagement. A strong understanding of APIs, SaaS architectures or system integrations will be beneficial, alongside experience working with technical stakeholders. Exposure to regulatory environments, financial services or structured data would be advantageous, but not essential. Most importantly, you will be curious, detail-oriented and motivated to develop both your technical and commercial skill set. The company offers a collaborative and intellectually engaging environment, where technical and commercial contributions are equally valued and career progression is supported. You will have the opportunity to build expertise in a highly relevant and growing area within RegTech and regulatory data, with clear scope to take on greater responsibility over time. The role offers a base salary of £40,000 to £60,000, alongside a discretionary bonus and a comprehensive benefits package. Working is hybrid, with an expectation of three days per week in the Oxford office and some travel across the UK and Europe for client engagements. To find out more, apply now.

Job Title – Patient Advisor Location – Oxford (Occasionally covering Maidenhead when needed) Hours – Full time (Must be flexible over weekends) Salary – £26,500 per annum, & benefits, full training will be given Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: • An industry leading salary plus excellent bonus potential, • State of the art, modern working environments, • 33 days annual leave*, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • Pension scheme It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike. Your day to day responsibilities may vary however a typical day will involve the following duties: • Building a strong relationship with our patients, • Performing diagnostic eye scans (full training will be provided), • Confidently relaying patient information to the optometrist to ensure a smooth patient journey, • Maintaining patient records with accurate and up to date information, • Arranging affordable finance options to suit each individual patient, • Schedule patients’ consultations and surgeries with our optometrists and surgeons, • This role involves travel to Maidenhead ( travel compensated ) The successful candidate will: • Be driven and passionate with a willingness to succeed, • Have excellent written and verbal communication skills, • Be able to demonstrate strong negotiation skills, • Be self-motivated to work with and without supervision, • Possess strong organisational skills, • Be commercially aware whilst providing world-class customer service If you believe you have the right skills and attributes for this role, we would love to hear from you.

Customer Success Manager | Oxford Are you a senior client relationship professional who wants your work to genuinely matter? We're a fast-growing, award-winning Healthcare business based in Oxford — and our technology is already transforming how patients access care across the NHS. We're looking for an exceptional Customer Success Manager to join our Clinical Engagement team and take strategic ownership of a portfolio of high-value NHS accounts. This isn't your typical account management role. You'll be shaping the future of healthcare communication, working alongside passionate colleagues in a business that has retained its start-up energy whilst scaling to serve over 40 million patients across England, Scotland and Wales. The Role As a Customer Success Manager, you'll be a senior, strategic lead — building trusted partnerships with NHS clients, driving measurable growth, and ensuring every account delivers outstanding outcomes. You'll have line management responsibility for a talented team, and you'll collaborate across Marketing, Product and Business Development to maximise client value. Your key responsibilities will include: • Building and maintaining senior stakeholder relationships with NHS clients, acting as a trusted advisor, • Developing and delivering strategic account plans with a focus on retention, growth, and ROI, • Proactively identifying upsell and expansion opportunities to support revenue targets, • Leading contract renewals with accurate forecasting and risk management, • Owning overall client health and satisfaction across your portfolio, • Coaching and developing your team, with structured performance reviews and development plans What We're Looking For • Significant experience in Customer Success, Account Management, or a senior client-facing role, perhaps coming from a marketing agency as an Account Director/Senior Account Manager, • NHS or healthcare sector experience is a strong advantage, • Proven track record of driving account growth, renewals and retention, • Strong commercial acumen and strategic thinking, • Experience managing and developing team members, • Confident using data and insights to inform decisions, • Outstanding communication, relationship-building and presentation skills, • Above all, we're looking for someone who is proactive, accountable, positive, and a natural leader — someone who takes pride in their work and inspires others to do the same What's On Offer • Permanent role, Oxford city centre (hybrid — minimum one day per week in office), • 37.5 hours per week with flexible start/finish options, • 25 days annual leave + bank holidays, rising with length of service (up to 5 extra days), • 5% employer pension contribution, • Private Medical Insurance, • Cycle to work scheme & Electric Vehicle salary sacrifice, • Employee Assistance Programme, • Incentive bonus scheme rewarding both commercial and non-commercial success, • A thorough onboarding programme and access to an extensive training library, • Recognised as a Great Place to Work certified employer

Customer Service Advisor / Customer Support Agent.An exciting opportunity for a Customer Service Advisor / Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customer

Salary: 33,205 per annum Please Note: We are actively recruiting for our talent pool, if you are already in the talent pool for this location, your position will not be impacted. Are you passionate about delivering exceptional customer service? We're currently recruiting for dedicated and customer-focused individuals to join our front-line Customer Operations team. The Role As aCustomer Service Advisor,you will be responsible for ensuring a safe, efficient, and welcoming environment for all customers across our busy station or bus interchange. You will be responsible for providing clear communication and consistent support throughout each stage of the customer journey. You may be assigned to any of the following key areas: • Assisting customers buying tickets at our ticket offices, self-service ticket machines or via our app;, • Monitoring ticket gate barriers, checking tickets, and issuing penalty fares where appropriate., • Assisting customers on the platforms and overseeing the safe and timely dispatch of trains. Essential • Excellent communication skills, • Excellent organisational skills, • Customer Focused, • Be flexible in approach, • Ability to deal appropriately with difficult situations, • Ability to provide a consistent high-quality service to customers, • Ability to work alone and as part of a team Welsh Language Skills While not essential for this role, Welsh language skills would make a great addition to your application. TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses. EqualOpportunities We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels." Who we are Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling. Next steps See attached Job Description for further details and how to apply. If you want to find out more about what we're doing in Wales, see our ___. We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful. This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

55,000 - 65,000 per annum dependent on experience Risk Manager (Travel) Salary 55,000 to 65,000 per annum, dependent on experience Folkestone Hybrid Sagas Group Risk function exists to support the business in safeguarding our customers, our people, the company and its trusted reputation. We play a critical role in enabling sustainable growth by ensuring risks are well understood, appropriately managed, and aligned to our strategic ambitions. Our Travel Business spans Ocean and River Cruise, as well as Holidays including stays and touring, and as we continue to evolve and grow, we need to expand our second line Risk team. Reporting into the Head of Risk, youll partner closely with this dynamic and customer-focused part of the business. This is a highly visible and impactful role, offering the opportunity to influence decision-making at a senior level, shape risk practices within a complex and regulated environment, and contribute to delivering exceptional experiences for our customers. You will act as a key member of the Group Risk function, embedding a strong risk culture, providing independent challenge, and supporting the Travel business in taking informed, responsible risks in line with its appetite. This is an exciting opportunity for someone who combines strong technical risk expertise with a commercial mindset and a passion for the travel sector. This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function. There will also be ad hoc travel to our other sites in London, Crawley & Southampton. Role Responsibility As our Risk Manager you will act as a trusted risk business partner and advisor to the Travel business to support them in taking and managing risks responsibly to achieve their strategic objectives in line with their agreed risk appetite. Other accountabilities will include: Working with our Travel Business to ensure that colleagues across all leadership levels understand how we manage risks at Saga, and what is expected of them in respect of risk management. Supporting the annual refresh of the Risk Strategy and plan, and delivery of this for Saga Travel. Using your knowledge of the travel industry to support the business to regularly review their Risk and Control Self Assessments (RCSAs) and ensure internal control testing is undertaken effectively by the business. Oversee the quality of control testing, providing challenge and guidance where appropriate. Supporting the Travel Executive team to oversee and report on the effectiveness of their material controls under the requirements of Provision 29 of the UK Corporate Governance Code. Facilitating the cascade of Group risk appetite statements within Travel, ensuring they are tailored appropriately to enable the achievement of Travels strategic objectives. Monitor the management of risk within the appetites through reporting. Oversight of Travel incidents, providing an independent check and challenge to ensure the root cause is understood and appropriate actions are in place to prevent recurrence. Supporting development and maintenance of risk management policies, procedures, and guidelines to our expectations are clear for Travel, and consistent with the Group. Supporting managements understanding of the risk management system through facilitating training, informal discussion, online tools, policies and guidance documents. Preparing and presenting clear, concise risk reports and opinions to senior management and relevant stakeholders, highlighting key risk exposures, trends and mitigation activities. Ensuring risk reports ultimately provide value to management. Attending and participation in Exec risk committees and other governance fora where risk engagement is required. Providing robust challenge and insights on key projects, key risk exposures, emerging risk, trends, control effectiveness, lessons learnt on material incidents. Supporting the development and delivery of the 2nd Line assurance plan, completing your own risk-based assurance over Travels control environment. Providing appropriately pragmatic and commercial recommendations to manage and mitigate risk. The Ideal Candidate As our Risk Manager for the Travel business, you will bring a strong understanding of both the travel industry and risk management frameworks. Youll be confident in identifying, assessing and documenting risks and controls, undertaking control testing, and delivering clear, insightful risk reporting that supports effective decision-making. Whilst direct experience of risk management is desired, we welcome candidates with significant travel sector experience who can demonstrate strong stakeholder management and business partnering capability, building trusted relationships at all levels. If you have strong influencing, interpersonal and communication skills, and are less experienced in risk we have the capacity to upskill your risk management expertise. Other experience required: Lead International Safety Management (ISM) auditor qualification, or experience working towards this, is desirable, or Strong understanding of maritime regulation and knowledge of Package Travel Regulations (PTRs) is desirable. Qualified risk professional, or equivalent practical experience in a risk management role. Experience of third-party risk management and oversight. Knowledge of risk, compliance and quality assurance within travel or similarly regulated industries. Proven track record of working effectively with senior stakeholders on risk and control frameworks. Ability to operate successfully in a complex, matrixed organisation, balancing multiple priorities. Strong influencing skills, with the confidence to provide independent challenge where required. Excellent interpersonal and communication skills, with the ability to translate risk into meaningful business insight. Sound judgement, with the ability to exercise discretion and make decisions on matters of significance. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3461

A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m. We're still enjoying strong growth and looking for more Advisors to join our team. As an Installer you will visit customers in their homes to measure and install a fantastic range of products, including shutters. Our team of Design Consultants will process the order and take payment so you can focus on offering great customer service. If this is unlike anything you've done before that's ok – most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support. Some of our installers have experience in construction or trades such as joiners, carpenters, and window or kitchen fitters. Your strong desire to learn and our award winning training will help you succeed. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions – all from th...

Blinds and Curtains Installer - £45,000 + £50,000earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to tal...

An exciting opportunity for a Customer Service Advisor / Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customers. We have a fantastic new job opportunity for a C

Service Advisor – Abingdon Salary: £28,000 – £38,000 (depending on experience) Location: Abingdon Job Type: Full-time, Permanent Job Description Pembrook Resourcing are currently seeking an experienced Service Advisor to join our client’s busy dealership in the Abingdon area. This is an excellent opportunity for a customer-focused individual to join a professional aftersales team and develop their career within the automotive industry. Dealerships in the area include businesses such as Hartwell Abingdon OMODA JAECOO and Marshall Volkswagen South Oxford (Milton Gate Abingdon), highlighting the strong automotive presence locally. Key Responsibilities • Acting as the first point of contact for customers bringing their vehicles in for service and repair., • Booking vehicles into the workshop and organising service schedules., • Providing clear communication and updates to customers regarding vehicle progress., • Preparing job cards, invoices, and service documentation accurately., • Liaising with technicians and workshop controllers regarding work required., • Upselling additional work and services where appropriate.Requirements, • Previous experience as a Service Advisor within a dealership or garage environment preferred., • ...

Automotive Service Advisor required in Oxford up to £32,000 basic salary + £6,000 OTE Monday to Friday only – Saturday AM on rota Are you looking for your first step into the Automotive sector or perhaps looking to move into a Main Dealer? If so, then this is the perfect opportunity for you. Due to internal promotion, this fantastic dealer group is seeking a customer-centric personality that will further boost the Service department in providing the best customer service locally. You will become part of the family and be involved with supporting the service workshop as well as management. The department and dealership is spear-headed by a management structure who understand the business and the manufacturer inside out. You will receive excellent training and be provided opportunities to progress career within the sector as well as within the dealer group. Key Responsibilities/Skills: * Greeting customers and scheduling services * Keeping customers updated on the progress of their vehicle * Providing additional services including service plans * Handling customer relevant complaints For your hard work you will be rewarded with: * A fantastic dealer group with genuine progression routes * Manufacturer training * The opportunity to work with like-minded Service department members You do not previous Automotive experience, although it would of course be an advantage. You will n...

Customer Service Advisor / Customer Support Agent An exciting opportunity for a Customer Service Advisor / Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customer

Receptionist and Customer Service Advisor page is loaded## Receptionist and Customer Service Advisorlocations: Abingdon, UKtime type: Full timeposted on: Posted Todayjob requisition id: JR101746**By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling

A prominent clothing retailer in Oxford is seeking a part-time Sales Advisor to deliver exceptional customer service and maintain high store standards. You will achieve sales targets by demonstrating passion for our products and providing a welcoming atmosphere.

As a Technical Support Advisor at Bókun, you will be part of the Escalation Team, playing a key role in diagnosing and resolving technical issues while ensuring a seamless customer experience. Technical Customer Service Advisor I Bókun. The subsidiaries of Tripadvisor, Inc.

AWD online is seeking a Customer Service Advisor / Customer Support Agent in Oxford to deliver high-quality customer service and technical support. Ideal candidates will have previous customer service experience, strong communication skills, and a passion for problem-solving.

Tripadvisor is looking for a Technical Customer Service Advisor to join their Escalation Team in Oxford. This hybrid position requires strong problem-solving and technical skills, as you will troubleshoot various issues while ensuring excellent customer service. Ideal candidates have 1-3 years of ex

As a Technical Customer Service Advisor at Bókun you will undertake a variety of duties from troubleshooting technical issues to investigate in-depth, complex cases where your mediation and negotiation skills will be called upon to deliver a high level of resolution. If you have any additional ques

Seasalt is seeking a Part Time Sales Advisor to join our team in Oxford. This 16-hour permanent position requires delivering exceptional customer service, driving sales, and supporting store management.

McCurrach is hiring a Microsoft Product Advisor in Oxford to work weekends, delivering exceptional customer experiences through product demonstrations and driving in-store sales.This part-time role requires a passion for technology, excellent communication skills, and the ability to learn complex co

A leading foreign exchange service provider in Abingdon is seeking a part-time Travel Money Advisor to deliver exceptional customer service. This role involves welcoming customers, understanding their travel money needs, and processing transactions accurately.

McCurrach Careers is seeking a Microsoft Product Advisor in Oxford, working weekends for a total of 16 hours per week.This role involves engaging customers with product demonstrations, driving sales, and providing exceptional customer experiences.Ideal candidates will have a passion for technology,

A leading beauty retailer in Oxford is seeking a Beauty Advisor to deliver exceptional customer service and expertise in makeup, skincare, and fragrance.

As a Sport Advisor (Sales Assistant), you will be the heart and soul of the customer experience! You'll be the friendly face welcoming sport enthusiasts, the expert advisor guiding them through our products and services, and the collaborative teammate ensuring a smooth shopping journey across all ch

Vibe Recruit is seeking a proactive Customer Support Advisor in Shippon, UK. The ideal candidate has excellent communication skills and a solid customer service background.

Customer Service Advisor / Customer Support Agent.Hybrid working from home and 2 days per week from the office in Thame, Oxfordshire.Rotating shifts between 8am and 6pm with rotational weekends (days in lieu provided).We have a fantastic new job opportunity for a Customer Service Advisor / Customer

Utilita is seeking a Field Sales Advisor in Oxford to enhance customer engagement through door-to-door sales of energy solutions. Successful candidates will demonstrate strong communication and listening skills, resilience, and a proactive attitude, while contributing to sustainable energy use.

In this role, you will enhance customer experiences and achieve sales goals through dedicated service. Responsibilities include engaging customers, providing tailored solutions, and driving performance. A telecommunications company in Oxford is seeking a Retail Customer Advisor.

Service Advisor - Oxford £32,000 Basic | £39,000 OTE + Excellent Benefits Full-Time | 45 Hours per Week (Including Saturday Mornings on a Rota Basis) Take the next step in your automotive career with one of the UK's most respected automotive groups - a business that truly values both its customers and its people. Our client is seeking a professional, customer-focused Service Advisor to join their successful Oxford dealership team. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and takes pride in delivering exceptional service from start to finish. The Role As a Service Advisor, you will be the key point of contact between customers and the workshop, ensuring every customer journey is smooth, efficient, and professional. Your responsibilities will include: Welcoming customers and delivering a first-class front-of-house experience Keeping customers fully informed throughout the service and repair process Managing bookings, follow-ups, and customer communications proactively Advising on vehicle maintenance, repairs, and service plans Completing administrative tasks accurately and efficiently Building long-term customer relationships through outstanding service and attention to detail Working closely with technicians and the wider aftersales team to ensure seamless vehicle handovers and collections About You We're looking for someone with excellent customer service skills and a genuine passion for delivering a positive customer experience. You will ideally have: Previous experience within the automotive industry or a strong customer service background Excellent communication and organisational skills The ability to manage multiple tasks and prioritise effectively in a busy environment A calm, professional approach under pressure Confidence using internal systems and updating customers regularly A proactive, team-oriented attitude with strong attention to detail Most importantly, you'll be someone who takes pride in creating an exceptional experience for every customer, every time. What's on Offer Competitive salary with an achievable bonus structure 25 days annual leave plus bank holidays, increasing with service Manufacturer training and ongoing career development opportunities Life assurance and a contributory pension scheme Employee discounts on vehicle purchases, servicing, and lifestyle benefits Access to an exclusive rewards and shopping perks platform A supportive and professional working environment with genuine progression opportunities If you're passionate about customer service and looking to build your career with a leading automotive group, we'd love to hear from you

Service Advisor Location: Kidlington (Oxfordshire) Salary: £33,700 Basic | £40,000 OTE (uncapped bonus potential) We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Kidlington (Oxfordshire) area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment. The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include: * Welcoming customers and managing all service and repair enquiries * Understanding customer requirements and accurately logging vehicle concerns * Scheduling service appointments, vehicle drop-offs, and collections * Providing clear and transparent cost estimates and service recommendations * Keeping customers fully informed throughout the repair process * Liaising closely with technicians to monitor vehicle progress and ensure timely completion * Managing bookings via online systems, telephone, and face-to-face interactions * Building strong, long-term relationships to encourage repeat business About You * Minimum 2 years' recent experience as an Automotive Service Advisor * Strong understanding of the EVHC (Electronic Vehicle Health Check) process * Excellent communication and customer service skills * Highly organised with the ability to manage multiple tasks efficiently * Professional, approachable, and customer-focused * Stable work history (no more than 3 roles within the last 6 years preferred) * A team player with a positive and proactive attitude What We Offer * Competitive salary: £33,700 basic with £40,000 OTE * Industry-leading benefits package * Access to "Perks at Work" discount platform * Structured training and ongoing career development programmes * Clear progression opportunities within a premium brand network * A stable and rewarding long-term career path If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information

Service Advisor Abingdon Hours: Monday - Friday, 1 in 3 Saturday mornings Salary: Up to £32,000 + bonus OTE 38k+ (Uncapped) Ref: 30551 We have a new job vacancy available for a Service Advisor in Abingdon, Oxfordshire. My client is one of the UK's leading main dealer groups in the area representing some fantastic brands. This is a great opportunity for a Service Advisor looking for a long-term career filed with progression opportunities. If you're a Service Advisor currently on the lookout, then apply now! Service Advisor Duties • Greet and assist customers when they arrive for scheduled and unscheduled servicing and repairs, acting as the primary point of contact. • Book vehicles into the workshop, maintain regular updates to customers throughout the service process. • Support the after-sales function by working closely with workshop controllers and assisting the Service Manager in the efficient running of a busy department. • Manage customer expectations professionally, ensuring transparent communication and a high level of service at every touchpoint. • Upsell additional products and services to both new and returning customers, contributing to departmental growth. Key Requirements • Previous experience as a Service Advisor in a car dealership, bodyshop, or independent garage. • Professional appearance and excellent interpersonal skills. • Full UK driving licence. • Willingness to work weekends. Company Benefits • Access to training programs • Company pension scheme • Employee discount Any applications will be 100% confidential. JEOJ Consultant - Jason Evans Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries

A flexible opportunity that works around you whether you’re looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK’s leading provider of window furnishings solutions with an annual turnover of £250m. We’re still enjoying strong growth and looking for more Advisors to join our team. As an Installer you will visit customers in their homes to measure and install a fantastic range of products, including shutters. Our team of Design Consultants will process the order and take payment so you can focus on offering great customer service. If this is unlike anything you’ve done before that’s ok – most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support. Some of our installers have experience in construction or trades such as joiners, carpenters, and window or kitchen fitters. Your strong desire to learn and our award winning training will help you succeed. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions – all from the comfort of your armchair with zero commitment! Work for yourself, not by yourself: the benefits of your own local business, within a model that removes the worries: We’re experts in advertising so you won’t worry about finding customers Have the confidence that over 70% of customers go on to purchase from their Hillarys Advisor You can focus on outstanding Service, ensuring your customers buy, and come back time and again Flexible hours to suit your lifestyle: manage your own diary and the time you want to commit There’s a reason that so many Hillarys Advisors are successful. We’re just as committed as you to the partnership – that starts with a comprehensive package: Training-for-life, local business support, a plan that’s built around you, and all the things you’ll need to ensure a professional approach and finish from day one: All the professional and practical Training you’ll ever need as you start and develop your business. Comprehensive Sales Toolkit including complete Product samples, Tablet and software Full Installation Toolkit, including all measuring equipment, and tools (including power tools) A professional image – Hillarys branded clothing, and personalised business cards & leaflets This is wrapped into a one-off with investment packages available from £1995 and we’ve even got flexible ways to pay to help spread the investment. This is unquestionably the most simple and effective way to access the UK’s best opportunity. On top of the points above, you’ll need to hold a valid UK driving licence to get to customers locally. To find out more complete the application form online, join one of our 45-minute Discovery sessions and learn about how good a fit Hillarys could be for you?

Position Summary This newly created HR Business Partner (HRBP) role will act as a strategic advisor to leaders across the business, supporting the development of high-performing teams and enabling organisational growth. The role combines operational HR delivery with forward-thinking people strategy, helping attract, develop, and retain talent in a fast-moving, customer-focused environment. You will play a key role in shaping culture, building workforce capability, and ensuring people practices support commercial success in a business environment defined by change, agility, and strong stakeholder relationships. You will work within a close-knit HR team and collaborate closely with HR leadership and peers. Principal Duties Business Partnership Build strong relationships with operational and commercial managers across the business Provide strategic HR guidance to support business planning, organisational design, and workforce optimisation Use workforce data and market insight to anticipate talent needs and support decision-making Talent Management & Development Lead workforce planning and succession strategies to ensure future capability needs are met Partner with managers to develop capability and identify learning and development needs Coach managers to improve leadership effectiveness, engagement, and team performance Employee Relations & Culture Provide expert advice on employee relations matters, ensuring fair, compliant, and commercially sound outcomes Support organisational change including restructures, role transitions, and cultural initiatives Champion an inclusive, high-performance culture aligned to business values Performance & Reward Support the performance review cycle, driving accountability and continuous improvement Contribute to reward and recognition initiatives to attract and retain talent in a competitive market Support benchmarking and analysis of compensation trends to inform pay decisions HR Operations & Compliance Ensure HR policies and practices remain compliant with UK employment law and best practice Use HR systems and analytics to track key people metrics and identify improvements Drive continuous improvement in HR processes and operational efficiency Knowledge & Skills Requirements Essential Credible and influential HR professional Proven experience partnering with senior stakeholders and influencing decisions Strong knowledge of UK employment law and HR best practice Experience managing employee relations cases to resolution Ability to interpret data and translate into clear, actionable insight Strong communication, relationship-building, and coaching skills Desirable Experience in telecoms, technology, distribution, or logistics environments CIPD Level 5 (or equivalent experience) Exposure to organisational design and change programmes Experience using HR systems and people analytics tools Working Conditions Full driving licence and access to own vehicle required due to rural location We are an equal opportunities employer and welcome applications from all qualified candidates regardless of age, disability, gender, gender identity, race, religion or belief, sexual orientation, marital status, or pregnancy/maternity status

Our client, a reputable franchise-approved car dealership located in the Oxford region, is seeking a skilled Vehicle Service Advisor to join their dedicated Service Department. This is an excellent opportunity for motivated individuals looking to develop their career within a well-established motor retail group that has received multiple awards, including the AM Award "Dealer Group of the Year." Benefits of a Service Advisor: Up to £30,000 per annum base salary, dependent on experience Monthly bonus scheme with on-target earnings exceeding £36,000 annually 31 days annual leave, including bank holidays, increasing with service length Full in-house training and ongoing professional development Contributory workplace pension scheme Employee support programme via benefits platform Staff discounts on vehicle parts, servicing, and labour Long-term career advancement within a family-run motor retail group Attendance at manufacturer-accredited training coursesDuties of a Service Advisor: Greet customers in the Service Department and book vehicles in for repairs and servicing Liaise extensively with the workshop team to chase work in progress Advise customers on minor technical issues and recommend additional products or services Keep customers informed regarding the status of their vehicle throughout the service process Process payments for completed work accurately Uphold high standards of customer service, ensuring total customer satisfaction Achieve company sales targets and objectives as a Service Advisor Maintain accurate records using the Kerridge DMS or Onelink systems (training provided if necessary) Build strong relationships with clients and follow up to encourage repeat businessRequirements: Previous experience as a Service Advisor is desirable but not essential Exceptional customer service skills and a confident relationship-building ability Strong organisational skills with proficiency in IT systems Full UK driving licence with minimal points Willingness to undertake full training to develop automotive knowledge and sales techniques Ability to work effectively within a team and independently when requiredContact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Oxford and Oxfordshire, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career

The Recruitment Group is hiring! We're on the lookout for a Fleet Advisor to join our well-established client based in Oxford About the role & Duties: (not limited too) First point of contact for internal fleet drivers and department heads regarding all fleet related queries. Raise Fleet related jobs and apply to Technician workflows, providing updates on vehicle status to internal departments. Plan and schedule upcoming SLA work and update Technicians and Clients accordingly (MOTs, Servicing and Repairs). Liaise with 3rd parties for any job required to be completed externally. Create and circulate reports required to relevant Stakeholders. Assist with the management of accidents and repairs and arrange recovery when necessary. Assist with the management of insurance claims and liaise with providers to reach satisfactory resolution Keep and update records of costs of repair, recoveries and other spend associated to Fleet maintenance About You: Full, valid UK Driving Licence (or European Equivalent) maximum of 5 active penalty points accepted. Previous Customer Service experience. Excellent organisational skills to manage bookings efficiently. Experience of working with both internal and external clients in a customer relationship role, with the ability to communicate effectively, both verbally and in writing, including providing both non-professional and technical advice. Proficient in Microsoft Office including Word and Excel. Experience of preparing quotations, collecting and processing payments and account management. Experience of scheduling activities to maximise efficiency (Desirable). Working Hours: Salary £17.23per hour Working 37hrs per week For more information and to apply, get in touch with Beth at our Oxford branch on 01865 264051 or click 'Apply Now' to submit your application. We wish you the best of luck in your job search! TPBN1_UKTJ

Customer Service Advisor / Customer Support Agent An exciting opportunity for a Customer Service Advisor / Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customers. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Representative, Contact Centre Agent, Technical Support Advisor, Call Centre Agent SALARY: £25,235 per annum + Benefits LOCATION: Hybrid Working from Home and 2 Days per Week from the office in Thame, Oxfordshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Sunday. Rotating shifts between 8am and 6pm with rotational weekends (days in lieu provided) JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor / Customer Support Agent to join a supportive and inclusive customer service team within a fast-paced environment. As a Customer Service Advisor / Customer Support Agent you will act as the first point of contact for customers, handling enquiries via phone and digital channels while delivering excellent customer service and resolving technical issues remotely. In this role, the Customer Service Advisor / Customer Support Agent will work closely with engineering teams to develop technical knowledge, gain accreditation and build a strong understanding of equipment, processes and operational environments. ABOUT THE COMPANY The company is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, they provide multilingual support tailored to diverse markets and as a business the company celebrate diversity and foster an inclusive workplace where you can be your authentic self. They’re People People The company understands what makes people tick. They also know that talented people, expertly trained and happy at work, do brilliant work for their clients every day. APPLY TODAY Ready to make your next career move? Apply Today for our recruitment team to review. DUTIES Your duties as the Customer Service Advisor / Customer Support Agent include: • Customer Enquiry Handling: Managing inbound customer enquiries with professionalism, empathy and efficiency, • Technical Troubleshooting: Diagnosing and resolving technical faults remotely via phone and email, • Customer Service Delivery: Providing a high standard of customer care and exceeding service expectations, • Accreditation Participation: Completing product and technical accreditation programmes, • Engineering Collaboration: Working closely with engineers to enhance technical understanding and knowledge, • Training Engagement: Participating in internal and external training to develop skills and expertise, • Accurate Record Keeping: Logging customer interactions, actions and resolutions correctly, • Continuous Improvement: Staying up to date with industry developments, systems and best practices CANDIDATE REQUIREMENTS ESSENTIAL • Fluency in written and spoken English, • Previous experience in a customer service, customer support or contact centre role, • Strong communication skills across phone and digital channels, • A customer-focused approach with a passion for problem solving, • Good organisational skills and attention to detail, • Basic computer literacy including Microsoft Office, • Ability to work collaboratively as part of a team DESIRABLE • Experience in troubleshooting, • Previous bar or hospitality experience BENEFITS • Performance bonus of up to £1,000 per year, • Paid bank holidays plus one additional day in lieu, • Hybrid working model with office-based training, • Ongoing training and development opportunities, • Company pension scheme, • Wellbeing support and confidential counselling services, • LinkedIn Learning access and professional certifications, • Employee referral scheme HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14635 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Oxfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Vacancy: Home-Based Customer Service Representative. The responsibilities for the Home-Based Customer Service Role include:. Assist our client’s customers with any queries or concerns.

Training - 2 weeks on site Job Role : - Your key responsibilities, which are not exhaustive and not limited to include : Managing Inbound calls to the business from Worldwide clients handling shipment requests Building rapport with customers and establishing their needs Deliver a consistent call flo

As a Customer Service Advisor, you’ll be the first point of contact for our valued customers, delivering friendly, efficient, and solution-focused support. Join one of the UK’s fastest-growing telecom providers and become the voice of exceptional customer care. This is more than just a call cent

Providing support to customers/distributors globally. The ability to build strong relationships with customers. This role may suit someone already in a similar position within customer services, internal sales, sales support, client support services, sales order processing, technical support or simi

Using your initiative to source information and provide effective solutions for our customers. Proven experience in handling customer contacts and resolving inquiries. Ability to control calls effectively, minimizing escalations and ensuring a smooth customer experience.

Are you an organised and customer-focused professional who takes pride in delivering exceptional service? We are looking for a proactive Customer Service Advisor to join a friendly and fast-paced team where customer satisfaction is always the top priority. Provide administrative support to customers

Liaise with internal departments to resolve customer issues. We are recruiting for a leading company for a reliable, detail-oriented Customer Service Administrator to join their team. This is a great opportunity for someone with strong communication skills and a proactive approach to customer suppor

Support customer enquiries by telephone or electronically via internal Contact Centre Solution and CRM systems. Manage all direct customer Interactions. Handle and respond efficiently to all general and order specific direct customer enquiries.

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. The Bilingual Customer Service Advisor will report into the German Team Leader. We are recruiting for a permanent German & English Bilingual Customer

What You’ll Be Doing: * Championing the customer journey to support the client’s drive for 5* customer service * Supporting regional sales, build, and wider teams to meet and exceed customer expectations * Managing and administering regional customer complaints efficiently, ensu

Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for a Customer Service Advisor with excellent communication skills to deliver a first-class customer experiences across email, calls, and live chat. Use your natural people skills to stay customer-focused and

We are seeking a motivated and customer-focused. Inbound Sales & Customer Service Agent. This hybrid role, based at our Head Office in Canary Wharf, London, is ideal for individuals fluent in both Danish and English who have a passion for delivering exceptional customer service and driving sales.