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Shift Pattern: Full Time Start date: 13/07/2026 Why this job matters If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you? • A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses., • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family., • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year., • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want., • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts., • Volunteering days, so you can give back to your local community., • Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

Recruitment Business Partner Location: Glasgow Hybrid: 3 days in office Salary: up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you’ll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You’ll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You’ll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You’ll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) • Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding., • Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly., • Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager, • Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets., • Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all., • Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs., • Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met., • Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint., • Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability., • Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients, • Support with offshore resource development and upskilling, • Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You’ll Bring – Essential Criteria • Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment, • Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions), • Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function, • Experienced in recruiting social value candidates and/or working in social value employment, • Strong stakeholder management and communication skills., • Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality., • Knowledge of UK employment law and recruitment compliance practices is strongly preferred., • Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools., • Excellent problem-solving, organisation, and time-management skills.

Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You’ll provide reassurance, guidance and empathetic support, helping customers feel confident they’re in safe hands at every stage. We’re one of the UK’s leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we’re looking for: A resilient, enthusiastic and customer‑focused approach The ability to thrive in a fast‑paced, target‑driven role with a positive, team‑focused mindset The ability to remain calm, empathetic and professional in challenging situations Strong communication skills are essential Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a ‘best of both worlds’ approach. When you’ll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 – 20.00 and Saturday 09:00 – 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer’s leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our _ and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We’re inclusive and welcome everyone — we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we’d still encourage you to apply. We consider all forms of flexible working, including part‑time and job‑share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working — spending at least 50% of their time in our offices every week — combining flexibility with time together with colleagues. How to apply We’d love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at peter.varga@aviva.com.

Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You’ll provide reassurance, guidance and empathetic support, helping customers feel confident they’re in safe hands at every stage. We’re one of the UK’s leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we’re looking for: A resilient, enthusiastic and customer‑focused approach The ability to thrive in a fast‑paced, target‑driven role with a positive, team‑focused mindset The ability to remain calm, empathetic and professional in challenging situations Strong communication skills are essential Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a ‘best of both worlds’ approach. When you’ll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 – 20.00 and Saturday 09:00 – 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer’s leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our _ and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We’re inclusive and welcome everyone — we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we’d still encourage you to apply. We consider all forms of flexible working, including part‑time and job‑share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working — spending at least 50% of their time in our offices every week — combining flexibility with time together with colleagues. How to apply We’d love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at peter.varga@aviva.com.

Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You’ll provide reassurance, guidance and empathetic support, helping customers feel confident they’re in safe hands at every stage. We’re one of the UK’s leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we’re looking for: A resilient, enthusiastic and customer‑focused approach The ability to thrive in a fast‑paced, target‑driven role with a positive, team‑focused mindset The ability to remain calm, empathetic and professional in challenging situations Strong communication skills are essential Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a ‘best of both worlds’ approach. When you’ll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 – 20.00 and Saturday 09:00 – 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer’s leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our _ and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We’re inclusive and welcome everyone — we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we’d still encourage you to apply. We consider all forms of flexible working, including part‑time and job‑share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working — spending at least 50% of their time in our offices every week — combining flexibility with time together with colleagues. How to apply We’d love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at peter.varga@aviva.com.

Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You’ll provide reassurance, guidance and empathetic support, helping customers feel confident they’re in safe hands at every stage. We’re one of the UK’s leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we’re looking for: A resilient, enthusiastic and customer‑focused approach The ability to thrive in a fast‑paced, target‑driven role with a positive, team‑focused mindset The ability to remain calm, empathetic and professional in challenging situations Strong communication skills are essential Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a ‘best of both worlds’ approach. When you’ll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 – 20.00 and Saturday 09:00 – 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer’s leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our _ and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We’re inclusive and welcome everyone — we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we’d still encourage you to apply. We consider all forms of flexible working, including part‑time and job‑share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working — spending at least 50% of their time in our offices every week — combining flexibility with time together with colleagues. How to apply We’d love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at peter.varga@aviva.com.

Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You’ll provide reassurance, guidance and empathetic support, helping customers feel confident they’re in safe hands at every stage. We’re one of the UK’s leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we’re looking for: A resilient, enthusiastic and customer‑focused approach The ability to thrive in a fast‑paced, target‑driven role with a positive, team‑focused mindset The ability to remain calm, empathetic and professional in challenging situations Strong communication skills are essential Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a ‘best of both worlds’ approach. When you’ll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 – 20.00 and Saturday 09:00 – 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer’s leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our _ and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We’re inclusive and welcome everyone — we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we’d still encourage you to apply. We consider all forms of flexible working, including part‑time and job‑share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working — spending at least 50% of their time in our offices every week — combining flexibility with time together with colleagues. How to apply We’d love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at peter.varga@aviva.com.

#ShowOffYourShowroom Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer’s vision into a reality.The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in!In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential.Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don’t just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don’t have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you’re interested in this role but think that your previous experience doesn’t completely match - apply anyway. You could be just the person we’re looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Uncapped commissionDiscounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more!#BelongWithUs We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.

HR Advisor - Professional Services Portfolio are proud to be partnering exclusively with one of the UK's most respected professional services providers, delivering expert support across HR, Employment Law and Health & Safety. This award-winning organisation is the parenting company of a global group and continues to experience impressive growth, making this an exciting time to join a forward-thinking, people-focused business. We are seeking experienced HR Advisors who are passionate about delivering high-quality, commercially focused advice and who want to progress their career within a thriving, supportive environment. The Role As an HR Advisor, you will provide professional HR and Employment Law advice to a diverse client base across the UK, supporting businesses of all sizes and sectors. You will work collaboratively within a specialist advisory team, delivering advice via telephone and email, ensuring it is legally compliant, pragmatic and tailored to each client's unique needs. Where appropriate, you will confidently present compliant and non-compliant options, clearly outlining associated risks to enable informed decision-making. You'll receive extensive training, continuous professional development, and clear opportunities to progress into senior advisory or leadership roles. Key Responsibilities • Deliver accurate, legally compliant HR and employment law advice with a strong customer focus, • Build trusted, long-term relationships with clients at every interaction, • Meet personal and departmental KPIs and SLAs, • Respond to client queries promptly and professionally within contractual timeframes, • Provide clear options and innovative solutions tailored to each client's business, • Maintain detailed, accurate case notes on internal systems, • Support clients with documentation, implementation guidance, and ad-hoc letter drafting, • Ensure advice aligns with client contracts, policies, and terms & conditions, • Stay up to date with legislative changes, best practice, and ACAS guidance What You'll Bring • Proven, practical experience in a HR advisory role - or in a leadership role with experience managing HR processes., • Strong working knowledge of UK employment law, HR best practice, and ACAS guidance, • A proactive, solutions-focused mindset with creative problem-solving ability, • Confidence working in a fast-paced, KPI-driven professional services environment, • Excellent written and verbal communication skills, • Ability to prioritise workload and work autonomously when required, • Professional, adaptable, and resilient under pressure, • Strong attention to detail and accuracy, • Competent with MS Office and case management systems, • Enthusiasm for building client relationships Why Join? • Join a market-leading, award-winning organisation with global backing, • Clear career progression and development opportunities, • High-quality training and ongoing learning, • Collaborative, supportive team culture, • Exposure to a wide variety of complex and interesting client cases, • Qualification opportunities (L7 CIPD Accreditation) 50025BG1R6 INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.

Job Title - Patient Advisor Location - Glasgow Hours - Full Time, 40 hours per week (must be flexible to work Saturdays) Salary - £29,000 plus Bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: • An industry leading salary plus excellent bonus potential, • State of the art, modern working environments, • 29 days annual leave, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • Pension scheme It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike. Your day to day responsibilities may vary however a typical day will involve the following duties: • Building a strong relationship with our patients, • Performing diagnostic eye scans (full training will be provided), • Confidently relaying patient information to the optometrist to ensure a smooth patient journey, • Maintaining patient records with accurate and up to date information, • Arranging affordable finance options to suit each individual patient, • Schedule patients’ consultations and surgeries with our optometrists and surgeons The successful candidate will: • Be driven and passionate with a willingness to succeed, • Have excellent written and verbal communication skills, • Be able to demonstrate strong negotiation skills, • Be self-motivated to work with and without supervision, • Have previous experience working towards sales targets and personal KPI's, • Possess strong organisational skills, • Be commercially aware whilst providing world-class customer service If you believe you have the right skills and attributes for this role, we would love to hear from you.

Emergency Call Advisor opportunities in Glasgow Be the Reassuring Voice That Helps People Live Independently If you are calm under pressure, great at communicating, and passionate about helping others, you would be a fantastic fit for BR24. With Bield delivering its bold Independent Living Strategy, BR24 is evolving into a dynamic, proactive, technology-enabled service supporting older and vulnerable people across Scotland. Due to the growth of the team, we are now seeking to recruit 6 new colleagues to join our award winning Alarm Receiving Centre. The Role: As an Emergency Call Advisor, you will be the first point of contact for customers calling into our 24-hour Alarm Receiving Centre. Every shift brings new challenges and opportunities to make a difference. You will: • Provide reassurance, guidance and support during emergency alarm activations and wellbeing calls, • Use effective questioning and active listening to assess situations and coordinate responses, • Manage emergency repairs, false alarm checks and proactive follow-up calls, • Maintain accurate records of all calls and actions taken, • Work as part of a small, dedicated, values-driven team, • Deliver exceptional customer service aligned with Bield’s person-centred approach Hours of Work: Shifts are arranged in rotating patterns to ensure 24/7 coverage. Based on the current vacancy structure, hours and shifts for the current vacancies are: Vacancy 1 – Average of 21 hours per week • Week 1: Monday, Thursday, Friday 4.30 pm - 10.30 pm, • Week 2: Tuesday, Wednesday, 4.30 pm - 10.30 pm Saturday & Sunday 8.00 am - 2.00 pm Vacancy 2 – Average of 21 hours per week • Week 1: Monday, Thursday, Friday 9.00 am - 3.00 pm, • Week 2: Tuesday, Wednesday, Saturday & Sunday 9.00 am - 3.00 pm Vacancy 3 – Average of 21 hours per week • Week 1: Monday, Thursday, Friday 3.00 pm - 9.00 pm, • Week 2: Tuesday, Wednesday, Saturday & Sunday 3.00 pm - 9.00 pm Vacancy 4 – Average of 21 hours per week • Week 1: Monday, Thursday, Friday, 7.00 am - 1.00 pm, • Week 2: Tuesday, Wednesday, Saturday & Sunday 7.00 am - 1.00 pm Vacancy 5 – Average of 26.25 hours per week • Week 1: Monday, Thursday, Friday, 7.00 am - 3.00 pm, • Week 2: Tuesday, Wednesday, Saturday & Sunday 7.00 am - 1.00 pm Vacancy 6 – Average of 30 hours per week - Annualised post Our Benefits: We offer a comprehensive benefits package including: • Competitive salary, reviewed annually, • Generous annual leave allowance, • Enhanced pension scheme, • Occupational Sick Pay, • Family Friendly Policies, • Health care benefit plan, • Cycle-to-Work scheme, • Credit union access, • Employee Assistance Programme, • All Disclosure checks paid for, • Full training, comprehensive onboarding and buddy support About You: Successful applicants will: • Have a genuine passion for supporting people, • Communicate clearly and compassionately, • Stay calm and confident in challenging situations, • Use good judgement and problem-solving skills, • Be adaptable to new ways of working, including digital changes, • Have good keyboard and IT skills, • Be resilient, proactive and able to build rapport quickly Interviews are expected to take place week commencing 15 June 2026. Employment will start with a 3-week training period, followed by ongoing individual tailored support to ensure success in the role. If you require this information in an alternative format, please contact us using the details above. This post is exempt from the Rehabilitation of Offenders Act (1974) which means you must disclose all unspent and relevant spent convictions on your application. You will be required to complete a Level 2 Disclosure check with Disclosure Scotland. Disability Confident Bield is a proud disability confident accredited employer. As users of the disability symbol, we guarantee to interview all disabled applicants who meet the vacancy minimum criteria. In order to help you succeed, we will make all required reasonable adjustments to facilitate your inclusion during our recruitment and selection process. Adjustments will vary from person to person; if you wish to discuss how Bield can support you throughout the recruitment process. Bield Housing & Care. Scottish Charity no. SC006878 I Property Factor PF000146

Customer Experience Advisor Temporary (6-month) Full-Time 35 Hours Per Week The Company Based in the north of Glasgow, Maryhill Housing has been established for over 40 years. We have over 3000 tenants and 700 owner occupiers who we provide a factoring service to. We offer a rewarding work environment and as a valued employee you will have the opportunity to make a real difference to both our local community and to people’s lives. The Role As a Customer Experience Advisor, you will act as the first point of contact for all customers across multiple channels including telephone, email, social media and face-to-face interactions. Your primary objective is to resolve customer enquiries at the first point of contact wherever possible, delivering efficient, accurate and customer-focused outcomes. You will take ownership of customer queries from initial contact through to resolution, diagnosing issues, providing solutions and only escalating where specialist intervention or ongoing case management is required. You will operate within a robust customer experience performance framework with clear expectations around quality, responsiveness and customer outcomes. The role is central to delivering a seamless customer journey and consistently high levels of customer satisfaction. On Offer This role has a competitive salary of £31,792 to £35,332, EVH Grade 5 PA13 – PA16. In addition, you will receive an excellent benefits package, which includes 25 days annual leave (pro rata), 15 days public holiday (pro rata) and access to a contributory pension scheme.

🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

If you are an experienced Financial Advisor seeking a more supported role then this could be the opportunity for you! This is a fantastic opportunity that will suit any experienced Financial Adviser, whether you come from an independent or a banking background who is frustrated in finding new clients and completing all the admin tasks that come with being a successful Financial Adviser. As a leading financial services business, Quilter Financial Planning are offering an excellent opportunity for a Financial Advisor to work on both an Employed and Self-Employed basis. As a business we operate a strong network of advisors based across the UK, these office and field-based roles are open to financial advisers who are looking to develop and grow. The Benefits: • All leads are professionally introduced through a robust lead generation process, • Attractive remuneration terms, • Full paraplanning and admin support, • Market focused training provided, • Business and personal development, • An infrastructure to fully support all Advisers delivering a first-class service to clients and therefore enhancing your income, • National coverage., • Many great opportunities for Advisers to really maximise their earning potential. The Role: • Your goal will be to ensure clients make wise and profitable decisions to meet their financial Goals, • Prepare sound financial plans to ensure clients meet their targets, • Advise clients on current financial issues and make recommendations, • Generate new business and build introducer relationships, • Customise financial plans according to clients’ changing needs, • Build strong relationships to retain existing clients, • Maintain and update knowledge of regulations, practices, and financial products About You: • Proven experience as a financial planner, • Ability to analyse financial information and comply with regulations, • Proficiency in MS Office and CRM systems, • Attention to detail and strong math skills, • Strong ethics, with a customer-oriented attitude, • Outstanding communication skills, with the ability to foster long-term relationships, • Diploma in Financial Services Qualifications: • Diploma in Financial Advice, • Industry Sales experience, • Strong understanding of investment and pension business, • Excellent interpersonal skills goals., • Ambition and Hunger

Role - Warranty Support Advisor Location - UK (remote working available) Duration - 4 months (Interim) This role will be a short term cover role for a period of 4 months Mandatory Dealer/Aftersales experience within Automotive • To ensure that all network and customer spare parts requirements are met on time and in full across the global network, through the operational and tactical management of all aspects of the supply chain. Supplying comprehensive support for all regional teams, ensuring operational efficiency on brand customer experience in line with KPIs and network SLAs., • Forecasting spare parts needed across all regions and steer material planning & ordering to ensure optimal stock levels across all sides, • Monitoring spare parts inventory in market & collaborating with regional offices in managing stock levels at network partner sites, • Establish pricing logic and supporting regional offices in maintaining pricing strategy, • Maintain and adjust parts pricing in SAP in line with pricing strategy, • Aligning parts availability with warehousing responsible & facilitating emergency fulfilment with logistics providers, • Backorder management & prioritisation of VOR orders in collaboration with warehousing responsible, • Supporting warranty/quality team in preparation of service campaigns and liaising special parts demand with material planning & warehousing teams, • Assisting network partners (repairers) & customers in evaluating correct parts for service/repair/warranty work, • Assisting network partners with all spare parts related inquiries (Logistics status, parts returns, parts warranty, claims), • Supersession and new introduction support (manage returns of superseded parts, support network with supersession & new parts required), • Ensure global spare parts availability and delivery on time to all network partners, • Ensure timely feedback for parts ETA enquiries and general parts tickets raised by network partners Experience required • At least 5+ years in spare parts management experience, preferably technical or network background, • Electronic Parts Catalogue (EPC) experience, • Experience within an OEM parts team, • Knowledge of parts pricing strategies, • Experience of using SAP, • Experience of working in a spare parts leadership role or dealership parts management role would be advantageous

About Complexio Complexio is the intelligence layer for enterprise AI. Our platform builds a connected understanding of how businesses actually operate - across people, processes, and systems. Enterprises have invested heavily in AI platforms, copilots, and data infrastructure - yet daily work still runs on manual hand-offs and thousands of unseen tasks buried in emails, chats, and spreadsheets. Complexio closes that automation gap. Our Event Knowledge Graph ingests structured and unstructured data to create a living map of how an organisation truly works - every task, interaction, and dependency. Our Context Broker unifies this knowledge across enterprise systems in real time, enabling our Orchestration layer and Enterprise Automator to discover, design, and execute workflows autonomously. Stevie, our conversational AI assistant, gives teams a natural way to query and act on that intelligence. Complexio deploys securely within your infrastructure and integrates with the enterprise platforms you already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers globally, with a platform built to handle the pace and complexity of real business operations. Role Purpose Enterprise organisations do not buy software - they fund outcomes. The Value Engineer exists to make the connection between Complexio's platform capabilities and the specific, quantified business outcomes each customer cares about, at every stage of the relationship. Value engineering as a discipline has become a defining commercial capability at the world's leading enterprise software companies. ServiceNow built a global Value Engineering practice to justify platform ROI at scale. Celonis pioneered value engineering in the process mining space, making quantified process improvement the centrepiece of every enterprise deal. SAP's Value Advisors and Salesforce's Business Value Consultants have made the ability to prove financial return a standard expectation in enterprise software procurement. Complexio is building this capability now - at the stage where it will have the most impact on commercial outcomes. This role sits at the intersection of business consulting, commercial strategy, and deep operational understanding. You are not a sales support function. You are an independent, credible business advisor who earns the trust of customer CFOs, COOs, and operational leadership by doing rigorous work - identifying where value is being lost, modelling what recovery is worth, and demonstrating with evidence what Complexio has actually delivered. Key Responsibilities Value Discovery & Business Case Development • Lead structured value discovery engagements with prospective customers - working with operational, financial, and technology stakeholders to identify and quantify the cost of their current automation gap, • Map customer operational workflows to Complexio's platform capabilities, identifying the specific processes, hand-offs, and inefficiencies where the EKG, Context Broker, Enterprise Automator, and Stevie create measurable impact, • Translate business case outputs into executive-ready materials - CFO-grade financial models, board-level summaries, and ROI one-pagers that withstand scrutiny from finance and procurement stakeholders, • Validate assumptions with customers through structured interviews, data analysis, and process observation - never building a business case on hypotheticals that will be challenged at approval Pre-Sales Value Engagement • Partner with Sales, Client Directors, and Solutions Consultants in enterprise sales cycles - joining customer engagements specifically to lead the value and business case workstream, • Run executive value workshops with customer C-suite and operational leadership - structured sessions that move from pain identification through to quantified opportunity in a single engagement, • Produce deal-specific value narratives and ROI models that are calibrated to each customer's operational context, financial metrics, and internal approval process, • Equip the sales team with reusable value frameworks, benchmark data, and industry-specific ROI models that accelerate deal cycles across similar customer profiles, • Support commercial proposal development by providing the financial and business value content that underpins pricing, contract structure, and deal terms Post-Sale Value Realisation • Own the value realisation framework for Complexio's customer base - defining how value is tracked, measured, and reported from deployment through to steady-state operation, • Establish baseline metrics with customers at the point of deployment - agreeing the operational and financial KPIs against which Complexio's impact will be measured Value Benchmarking & Market Intelligence • Build and maintain Complexio's value benchmark library - a structured, continuously updated repository of outcome data across customers, sectors, use cases, and platform capabilities, • Develop sector-specific value models for Complexio's primary markets - maritime operations, energy trading, industrial workflow management - grounded in real customer data and validated against industry benchmarks, • Track and analyse how value accrues over time across the customer base - identifying which deployment patterns, use cases, and adoption sequences drive the fastest and largest outcomes, • Monitor competitive value positioning - understanding how Complexio's ROI profile compares to alternatives including Microsoft Copilot, Celonis, and incumbent manual processes Internal Value Enablement • Build and maintain a value engineering toolkit accessible to the broader commercial team - including value discovery frameworks, ROI calculators, benchmark data packs, and executive presentation templates, • Partner with Product and Engineering to ensure that Complexio's platform instrumentation supports value measurement - advocating for the telemetry, reporting, and analytics capabilities that make value realisation visible to customers, • Feed value data and customer outcome evidence back into Complexio's product prioritisation process - ensuring the roadmap is guided by where the platform creates the most demonstrable impact Executive & C-Suite Engagement • Engage directly with CFOs, COOs, and operational leadership as a credible, independent business advisor - not as a vendor representative, • Lead or co-lead executive value presentations and business case reviews at board and C-suite level - with the financial and operational rigour to withstand challenge from sophisticated buyers, • Shadow Co-CEOs and the CRO in strategic customer engagements as required - providing the value and ROI narrative in high-stakes commercial discussions, • Build long-term advisory relationships with senior customer stakeholders that extend beyond individual deals and create durable commercial anchors What We're Looking For Essential • 6+ years in a value engineering, value advisory, business value consulting, or management consulting role - ideally with direct experience in enterprise software, process automation, or AI/data platform contexts, • Demonstrable experience building and presenting rigorous business cases and ROI models to C-suite and finance stakeholders - models that have withstood scrutiny and influenced major investment decisions, • Strong financial modelling capability - comfortable building NPV, IRR, and payback analyses from first principles and translating operational data into financial outcomes, • Deep understanding of how large enterprises make investment decisions - approval processes, financial hurdle rates, competing priorities, and the politics of internal sponsorship Desirable Experience in the maritime, shipping, energy, or industrial sectors - operational familiarity with voyage management, fleet operations, chartering, trading, or supply chain workflows Experience with process mining, workflow analytics, or operational intelligence tools - and the ability to use data outputs to construct value narratives Familiarity with AI automation economics - understanding how to model labour displacement, error reduction, and decision acceleration in organisations adopting AI-driven workflows Experience building value benchmark databases and sector-specific ROI frameworks from scratch Who You Are Rigorous and credible - your business cases are built on real data, sound assumptions, and transparent methodology; you do not overstate value and you do not produce numbers that collapse under scrutiny A skilled interviewer and listener - you can run a discovery session with a COO or a fleet manager and extract the operational detail you need to build a credible model, without making them feel interrogated Commercially motivated - you understand that your work directly enables revenue and you take that seriously; you are not an academic analyst, you are a commercial contributor Independently minded - you are willing to tell a customer or a sales team that a use case does not meet the value threshold, because your credibility depends on honesty, not optimism • A strong writer and presenter - you produce executive materials that are clear, well-structured, and visually compelling; you do not hide weak analysis behind impressive slides, • Intellectually curious about how industries operate - you find genuine interest in understanding how a maritime shipping company makes money, where it loses it, and what operational changes move the needle, • A builder - Complexio does not yet have a mature value engineering function; you are excited by the opportunity to create the frameworks, tools, and benchmarks that will define how the company communicates value at scale

🛡️ Principal Engineer (FinTech SaaS) – UK Remote 💻 We are representing a scaling B2B FinTech that provides core decisioning infrastructure for the global financial services sector. Their enterprise SaaS technology enables major lenders to modernise their credit assessment processes, allowing for more efficient deployment of capital to the commercial sector. By integrating sophisticated data layers into traditional banking workflows, they are significantly improving how credit is optimised and distributed to businesses. We are looking for a product minded Principal Engineer to serve as the ultimate technical authority and strategic advisor across multiple product squads. 🇬🇧 Location: Remote-friendly (UK). The team values flexibility, with an expectation to attend high-level strategy meetings occasionally. 💰 Salary & Package: £140,000 + Equity, 25 days leave (plus Bank Holidays), 4x Life Assurance, Private GP, and a comprehensive rewards scheme. ❓ Is this your next challenge? • Are you a product-obsessed engineer? We need someone who doesn't just build to spec, but obsessively focuses on the customer and identifies the right problems to solve to deliver maximum commercial impact., • Do you excel at cutting through ambiguity? You should enjoy transforming vague product needs into flexible, extensible architectural solutions that solve real-world industry problems., • Are you a veteran engineer who still loves being "hands-on"? This role requires a technical leader who stays close to the code while guiding high-level strategy and acting as a primary mentor for senior engineers. The Opportunity 🎯 This is a high-visibility leadership role. You’ll be fostering a culture of "intellectual curiosity" and engineering excellence across several multidisciplinary squads. You will be the bridge between complex product needs and robust, scalable reality—helping the business "make it work, then make it beautiful." What You’ll Be Driving 🛠️ • Technical Governance: Acting as the trusted authority on architecture, ensuring systems are flexible, scalable, and resilient., • Platform Evolution: Leading the design of robust functionality, including developer-friendly APIs, intricate domain modeling, and data integrations., • Strategic Problem Solving: Identifying cross-cutting technical hurdles and driving the adoption of solutions across the entire engineering organisation., • High-Bar Mentorship: Setting the gold standard for collaboration, from technical coaching to providing exceptionally clear documentation and code reviews., • Product Collaboration: Working alongside Product Managers to turn business goals into elite-level software. Your Experience & Expertise ✨ • Consistent Senior Leadership: You have a proven track record of continuous experience in a Senior Staff, Principal or Architect capacity., • Back-End Mastery: Extensive professional background working with the JVM ecosystem (specifically Java or Kotlin)., • Modern Web & Orchestration: Ideally you will have proficiency in JavaScript frameworks and experience with workflow engines., • Cloud-Native Data: Solid experience architecting on AWS and managing both relational and document-based data stores like Postgres and MongoDB., • Delivery Standards: You are a champion of automated testing and deployment pipelines, with deep expertise in TDD and CI/CD workflows., • Complex Domains: Ideally, you have navigated the world of SaaS within regulated environments, understanding the nuances of data protection and multi-tenant security. ➡️ If you are a product-focused technical leader ready to own the strategy of a disruptive FinTech platform, apply now! (Please note: Applicants must have the right to work in the UK as visa sponsorship is not available at this time).

This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed to delivering outstanding customer service. Candidates from all customer service backgrounds. Commitment to delivering high-quality customer servi

Gaining exposure to a leading banking organisation. Ready to Bring Your Banking Expertise to a New Challenge?. Huntswood is working with a leading financial institution to enhance their investment banking customer experience and we're looking for knowledgeable & confident customer service agents

Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail’s contact centres across the UK.Due to an increase in workload volumes, we are looking for resilient candidates who have a passion for customer service to join our inclusive and friendly team on a temporary basis

Financial Customer Service Advisor - Glasgow (City Park).Full-Time | Permanent | £26,000 - £28,500.Looking to take the next step in your banking career? We're hiring Financial Customer Service Advisor to join a fast-paced and highly supportive fraud team based in Glasgow City Park.In this role, yo

We believe the strength of the squad is each individual advisor, but the strength of each advisor is the squad- Autonomously manage your day, ensuring the overall objectives of the squad are achieved- Prepare, attend and actively contribute at squad meetings as appropriate- Identify and implement co

We're Hiring: 2x Customer Service Advisor (Part-time).Part-time hours, 5 over 7 days.Competitive salary, generous annual bonus, Life Assurance, 25 days holiday plus bank holidays (rising with service), Enhanced Maternity & Paternity Family Leave, Enhanced Bereavement Lea

Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail’s contact centres across the UK.Due to an increase in workload volumes, we are looking for resilient candidates who have a passion for customer service to join our inclusive and friendly team on a temporary basis

Inbound Sales Advisor Eurocentral, Motherwell | £25,000 Basic + good bonus structure No Cold Calling. No Door Knocking. No Lead Generation. If you're motivated by targets, thrive in a fast-paced sales environment, and want to be rewarded for your performance, this could be the opportunity you've been looking for. We're partnering with one of the UK's fastest-growing automotive finance brokers, a business experiencing exceptional growth and investing heavily in its people, technology, and career development pathways. With a constant flow of warm inbound enquiries, you'll spend your day speaking to customers who are actively looking for finance solutions. Your role is simple: build rapport, understand customer needs, and convert enquiries into approved finance applications. Why Join? £25,000 basic salary Good bonus structure Guaranteed earnings during your first 3 months Warm inbound leads only - customers contact you Hybrid working available after successful completion of probation Full training academy and ongoing coaching Clear progression opportunities into Senior Advisor, Team Leader and Management roles 30 days holiday increasing with service Subsidised travel scheme Regular incentives, competitions and performance rewards Every second weekend off What You'll Be Doing As an Inbound Sales Advisor, you'll manage a high volume of customer enquiries while delivering an excepti...

Love travel but tired of selling the same generic package holidays? We’re recruiting for a passionate and customer-focused Sales Advisor to join a growing travel business specialising in bespoke UK and Ireland travel experiences. This is an opportunity to turn customer enquiries into unforgettable journeys, creating tailored itineraries that showcase some of the most unique and inspiring destinations across Scotland, England, Wales and Ireland. If you enjoy building relationships, creating personalised experiences, and delivering exceptional service from first enquiry through to travel completion, this could be the perfect next step in your travel career. What you will get in your new role Competitive salary of £27,000 - £30,000 DOE Hybrid working considered for the right candidate Opportunity to work within a supportive and collaborative team Involvement in creating unique, tailor-made travel experiences Long-term career opportunity within a growing travel business Your responsibilities within your new role as a Sales Advisor As a Sales Advisor, you’ll play a key role in creating bespoke holidays tailored to each customer’s individual needs and interests. You’ll manage the full customer journey, from initial enquiry through to final travel arrangements, ensuring every itinerary is carefully planned and delivered to a high standard. You will: Build tailor...

Anderson Knight is recruiting a Collections Advisor on behalf of a well-established organisation. This role is ideal for someone who is confident speaking with customers, enjoys problem-solving, and is able to handle sensitive conversations with empathy. Those with strong customer service experience will be considered, although experience within financial services or a collections environment would be an advantage. Location: Glasgow (Hybrid after training) Salary: £26,000 Hours: 35 per week Rotational shifts + 1 in 4 weekend cover (Day off in lieu) 8am-4pm (3 weeks) and 12pm-8pm (1 week) Key Responsibilities • Contact and support customers who have fallen behind on payments, ensuring conversations are handled professionally and with care. • Carry out inbound and outbound calls to understand customer circumstances and agree sustainable repayment plans. • Complete income and expenditure assessments to determine affordable solutions. • Maintain accurate records of all customer interactions and decisions. • Work towards individual and team performance targets while ensuring fair customer outcomes. What We’re Looking For • Strong customer service skills, with the ability to build rapport and manage sensitive discussions. • Previous collections / financial services experience (preferred, not essential). • Good communication skills and a calm, supportive approach. • Strong at...

Parts Advisor (Automotive / Engineering / Agricultural) £26,000 - £28,000 (OTE 35K) + 30 Days Holiday + Training + Bonus Glasgow Are you a Parts Advisor looking for an exciting work environment where you will be engaging with local customers in this busy, dynamic and growing machinery dealership? Do you want opportunities to develop your career through bespoke training, progression routes to management and the chance to significantly increase your earnings through overtime and bonuses? In this role you will be responsible for dealing with clients and customers on agricultural equipment, providing quotes, checking deliveries, managing stock and assisting depot staff. This is a busy depot and a customer facing role offering plenty of variety. This company is a market leading distributor of heavy construction and agricultural machinery in the United Kingdom. They have built a solid reputation over the last 40 years for providing the best quality equipment and have grown consistently since their start and are looking to capitalise on this growth with this recent vacancy. This role would suit a Parts Advisor from any background looking for an exciting role offering plenty of training, career progression and overtime opportunities to significantly increase your earnings. The Role: • Selling parts for Agricultural and Heavy Pl...

Parts Advisor (Automotive / Engineering / Agricultural)£26,000 - £28,000 (OTE 35K) + 30 Days Holiday + Training + BonusGlasgowAre you a Parts Advisor looking for an exciting work environment where you will be engaging with local customers in this busy, dynamic and growing machinery dealership?Do you want opportunities to develop your career through bespoke training, progression routes to management and the chance to significantly increase your earnings through overtime and bonuses?In this role you will be responsible for dealing with clients and customers on agricultural equipment, providing quotes, checking deliveries, managing stock and assisting depot staff. This is a busy depot and a customer facing role offering plenty of variety.This company is a market leading distributor of heavy construction and agricultural machinery in the United Kingdom. They have built a solid reputation over the last 40 years for providing the best quality equipment and have grown consistently since their start and are looking to capitalise on this growth with this recent vacancy.This role would suit a Parts Advisor from any background looking for an exciting role offering plenty of training, career progression and overtime opportunities to significantly increase your earnings.The Role: • Selling parts for Agricultural and Heavy Plant equipment, • Being the first point of contact for...

Agile Coach | Financial Services | 6 Months | Inside IR35 We are looking for a high-calibre Agile Coach to support a major international financial services provider on their global transition to Agile. This role focuses on coaching at both the organisational and team of teams levels, working with diverse stakeholders across multiple time zones. As a go-to expert, you will provide thought leadership and technical expertise to top-level management, helping to resolve barriers to scaling and ensuring a consistent, customer-centric approach across the international taxonomy. The Role Duration: 6 Months (Initial) Rate: Competitive Market Rates Status: Inside IR35 Location: Hybrid (UK Based) / International Stakeholder Management Key Responsibilities Role-Specific Coaching: Provide expert guidance to Release Train Engineers (RTEs), Scrum Masters, and Product Owners. Executive Advisory: Act as a trusted advisor to senior leadership on complex agile matters and organisational coordination. Maturity and Productivity: Assess agile maturity across multiple teams and develop bespoke plans to increase delivery velocity and process efficiency. Scaling and Barriers: Identify and dismantle systemic blockers to scaling Agile across the enterprise. Governance and Metrics: Assist in the identification, collection, and reporting of agile practice metrics and Lean Portfolio Management (LPM) ceremonies. Facilit...

Job DescriptionGot your CeMAP and now looking to finally put it into practice?Whether you’ve had your qualification for a little while or recently passed, this is your opportunity to step into a fully supported Mortgage Advisor role, with quality leads, strong earning potential, and a clear career progression path.What’s in it for you? • On Target Earnings (OTE) up to £50k in year one, • Opportunity to increase earnings as you gain experience, • Clear training & structured development from day one, • High-quality leads from our estate agency network, • Ongoing mentoring and support, • Full admin and tech support (so you focus on earning), • Genuine career progression, • Uncapped commission, • Incentives, bonuses & recognition schemes including overseas trips for top performersThe role, • Provide tailored advice on a full range of products to suit individual customer needs, • Build strong partnerships with estate agency colleagues to generate business opportunities, • Guide customers through the mortgage and protection process with confidence and careThis role is ideal if you:, • CeMAP qualified (or equivalent), • Currently in sales (estate agency, telesales, contact centre, banking, etc.), • Or already in a trainee advisor role but want more progression, • Ambitious, target-driv...

A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m. We're still enjoying strong growth and looking for more Advisors to join our team. As an Installer you will visit customers in their homes to measure and install a fantastic range of products, including shutters. Our team of Design Consultants will process the order and take payment so you can focus on offering great customer service. If this is unlike anything you've done before that's ok – most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support. Some of our installers have experience in construction or trades such as joiners, carpenters, and window or kitchen fitters. Your strong desire to learn and our award winning training will help you succeed. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions – all from th...

Travel Sales Advisor – Glasgow Location: Central Glasgow (Hybrid working available)Salary: £27,000–£30,000 (DOE)Hours: Full-time, 37.5 hours per week (Monday–Friday) also occasional Saturdays About the Company Join an award-winning, travel company renowned for crafting exceptional, tailor-made holidays across UK and Channel Islands. With a strong reputation for delivering authentic, experience-led travel, this business prides itself on outstanding personal service and consistently high customer satisfaction. Their loyal client base—largely well-travelled couples from the UK and overseas—returns year after year for thoughtfully curated, memorable journeys. You’ll be part of a friendly, energetic, and collaborative team where everyone contributes and supports each other, especially during busy periods. The Opportunity This is an exciting opportunity for a sales-driven travel professional to design bespoke holiday experiences that go beyond the ordinary. As a Travel Sales Advisor, you’ll take ownership of customer enquiries, turning inspiration into expertly crafted itineraries. From accommodation and transport to unique local experiences, you’ll create seamless journeys tailored to each client. This role is ideal for someone with a passion for UK & Ireland ...

Role: Customer Service Advisor.Location: Hamilton, South Lanarkshire.Are you an experienced customer service professional who enjoys building strong relationships with customers?.Do you thrive in a fast-paced environment where no two days are the same?.Are you looking for a role where you can take o

Support online sales activity and customer follow-ups where required. Anderson Knight is recruiting a Parts Sales Advisor on behalf of a well-established business in Glasgow. The role combines customer service, sales support, stock control, and administration, making it ideal for someone with experi

Anderson Knight is delighted to be recruiting on behalf of a well-established organisation for a Customer Solutions Advisor to join their growing team. This opportunity would suit someone who enjoys helping customers, finding practical solutions, and handling sensitive conversations with professionalism and empathy. While experience within financial services, arrears, or collections is beneficial, we are equally keen to speak with candidates who have a strong customer service background and a genuine passion for supporting customers. Location: Glasgow (Hybrid working available following training and probation) Salary: £26,000 Hours: 35 hours per week Shift Pattern: 8:00am – 4:00pm (3 weeks) 12:00pm – 8:00pm (1 week) 1 in 4 weekend rota (with a day off in lieu) The Role As a Customer Solutions Advisor, you'll work closely with customers who may be experiencing financial difficulties, helping them explore suitable options and agree manageable repayment arrangements. Key Responsibilities Speak with customers via inbound and outbound calls, providing support and guidance in a professional and empathetic manner. Understand individual customer circumstances and identify appropriate solutions tailored to their needs. Conduct income and expenditure assessments to determine affordable repayment options. * Negotiate and agree sustainable payment arrangements while ensurin...

We have a brand new, fabulous opportunity for experienced Travel Sales Advisor to join a multiple award-winning travel organisation based in central Glasgow. Our client creates tailor-made, experience-led holidays across Scotland, Ireland, England, Wales and the Channel Islands — from carefully crafted road trips to immersive small group rail tours. If you believe a holiday in the UK or Ireland can rival anywhere in the world, we’d love to hear from you! Previous experience in a travel sales role is essential for the position, along with excellent knowledge of the geography of Scotland - and ideally also England, Wales and Ireland. Our client has won numerous awards over many years due to our high levels of customer satisfaction, so the ability to deliver a high standard of customer service is also essential. In return they can offer a competitive salary up to £30k plus excellent benefits. This is a full-time role (37.5 hours per week) within Monday–Saturday opening hours. If this role is of interest to you, please apply online. Role of Travel Sales Advisor: Responding to enquiries and converting them into tailor-made holidays. Listen and respond to the customer’s needs then organise everything from accommodation to activities to travel in order to create a unique holiday experience. * Working in partnership with local businesses who share our client’s commitment to quality and...

Competitive salary, generous annual bonus, Life Assurance,25 days holiday plus bank holidays (rising with service),Enhanced Maternity & Paternity Family Leave,Enhanced Bereavement Leave,Pension Employer Contribution Scheme (matched up to 8%),Exclusive access to Mller Rewards, offering a variety of o

Internal Sales Executive / Sales Advisor – Cumbernauld People Solutions are currently recruiting for an Internal Sales Executive / Sales Advisor to join our well-established client based in Cumbernauld on a permanent basis. This is an excellent opportunity for a confident and commercially minded individual looking to build a long-term career with genuine progression opportunities within a successful and growing business. This role would suit candidates with previous experience as an Internal Sales Executive, Sales Advisor, Sales Executive, Account Manager, Business Development Executive, Customer Sales Advisor, Branch Sales Assistant, or within a similar customer-focused sales environment. Salary: • £27,000 - £34,000 per annum (dependent on experience) Working Hours: • Monday to Friday, 8:00am – 5:00pm Additional Hours: • Occasional Saturday working (approximately 1 in every 6 weeks), paid at time and a half Benefits: As an Internal Sales Executive / Sales Advisor you will receive: • Permanent full-time opportunity, • Competitive salary package, • Overtime opportunities paid at enhanced rates, • Genuine career progression opportunities, • Supportive team environment, • Long-term career development, • Immediate interview availability<...

Inbound Sales Advisor Eurocentral, Motherwell | £25,000 Basic + good bonus structure No Cold Calling. No Door Knocking. No Lead Generation. If you're motivated by targets, thrive in a fast-paced sales environment, and want to be rewarded for your performance, this could be the opportunity you've been looking for. We're partnering with one of the UK's fastest-growing automotive finance brokers, a business experiencing exceptional growth and investing heavily in its people, technology, and career development pathways. With a constant flow of warm inbound enquiries, you'll spend your day speaking to customers who are actively looking for finance solutions. Your role is simple: build rapport, understand customer needs, and convert enquiries into approved finance applications. Why Join? £25,000 basic salary Good bonus structure Guaranteed earnings during your first 3 months Warm inbound leads only - customers contact you Hybrid working available after successful completion of probation Full training academy and ongoing coaching Clear progression opportunities into Senior Advisor, Team Leader and Management roles 30 days holiday increasing with service Subsidised travel scheme Regular incentives, competitions and performance rewards Every second weekend off What You'll Be Doing As an Inbound Sales Advisor, you'll manage a high volume of customer enquiries while delivering an excepti...

As a SME Customer Success Advisor at Superscript, you will play a pivotal role in shaping and delivering an outstanding customer experience within a fast-paced SME insurance environment. This is a hands‑on position suited to a customer success professional who thrives on problem solving, continuou

Three UK is seeking a Retail Customer Advisor for their Glasgow Fort location. In this full-time role, you will be integral to enhancing the customer journey and achieving sales targets while delivering exceptional service. Comprehensive training is provided, so passion for customer service is key t

The successful candidate will be responsible for delivering great customer service and supporting customers experiencing financial difficulty, identifying and resolving complaints and supporting our vulnerable customers. Support our vulnerable or long-term customers to ensure they are getting the mo

Work within defined customer experience performance standards, meeting targets relating to quality, resolution times, and customer satisfaction. Actively seek and use customer feedback to support service development and improvement. Use the Customer Experience & Housing Management System to accurate

Anderson Knight is looking for a Customer Solutions Advisor in Glasgow with a hybrid working model post-training. The role involves providing support to customers facing financial difficulties, conducting assessments, and negotiating repayment options.

A well-known retail clothing brand in Glasgow is seeking a part-time Sales Advisor to deliver exceptional customer service and maintain high store standards.You will be responsible for achieving sales targets, providing comprehensive product information, and ensuring a welcoming atmosphere for custo

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.We believe our people are our greatest asset, and we’re committed to recognising the valuable c

Vertu Motors is hiring a Service Advisor for Vertu Toyota Glasgow.In this role, you'll ensure exceptional customer service, manage relationships, and meet targets.Key qualifications include customer service experience and strong communication skills.The role offers a basic salary of £32,000 alongsi