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Position:Dutch Speaking Customer Service Advisor Operating hours:Monday Friday 8am 5pm Location:Fountainbridge, Edinburgh Salary:£26,800 Joining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes: * 33 days annual leave * Workplace health cash plan including claiming back for dental, optical and physiotherapy and much more * Employee well-being... ZIPC1_UKTJ

Job Title – Patient Advisor Location – Edinburgh Hours – 40 hours (must be flexible to work weekends) Salary – from £27,040 per annum, bonus & benefits, full training will be given Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: • An industry leading salary plus excellent bonus potential, • State of the art, modern working environments, • 29 days annual leave, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities Your day to day responsibilities may vary however a typical day will involve the following duties: • Building relationships with patients and ensuring regular communication prior to and following their treatment, • Assisting in patient consultations / practice visits, • Undertaking diagnostic scans on patients using state of the art equipment as part of a full health check, • Assisting patients to complete health & lifestyle questionnaires, • Introducing patients to their optometrist, • Scheduling treatment dates for vision correction surgery, • Advising on traditional vision correction solutions, namely glasses and contact lenses, • Discussing finance options, • Be driven and passionate with a willingness to succeed, • Have excellent written and verbal communication skills, • Be able to demonstrate strong negotiation skills, • Be self-motivated to work with and without supervision, • Have previous experience working towards sales targets and personal KPI's, • Possess strong organisational skills

Development Sales Manager (Sales Advisor) Scotland East region, Edinburgh, EH12 9DH Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Development Sales Manager’s (Sales Advisor) to join our fantastic Scotland East region. The role will see you take responsibility for and manage the development sales function and be the primary Miller Homes contact for potential and existing customers. Having responsibility for securing the sale of homes and managing the customer journey in accordance with company standards, procedures and targets. RESPONSIBILITIES: • To manage and control the Development sales function from pre-start to post completion, • Meet prospective customers and maintain primary point of contact throughout customer journey, • Manage the requirements and expectations of customers throughout the house buying process,, • Take responsibility for the development’s presentation and ensure it reflects a strong sales message and the highest of standards REQUIREMENTS: • Experience of high-performance in a Sales role, ideally with a housebuilder, but strong sales people from other backgrounds will be considered, • A presentable, customer-facing professional with experience of dealing with customers and providing an exceptional standard of customer service, • Experienced in problem solving and the ability to analyse/report on issues that could affect the development, • Able to rapidly assimilate and assess situations and issues, offering solutions with maximum results WHAT WE OFFER: • Competitive basic salary, • 26 days annual leave + public holidays + your birthday off, • Excellent commission structure, • Company contribute 6.5% to your pension, plus other benefits

2 x Part Time Development Sales Manager’s (Sales Advisor) Scotland East region, Edinburgh, EH12 9DH Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit 2 x Part Time Development Sales Manager’s (Sales Advisor) to join our fantastic Scotland-West region. We are looking for people across the East of Scotland for these roles The role will see you take responsibility for and manage the development sales function and be the primary Miller Homes contact for potential and existing customers. Having responsibility for securing the sale of homes and managing the customer journey in accordance with company standards, procedures and targets. RESPONSIBILITIES: • To manage and control the Development sales function from pre-start to post completion, • Meet prospective customers and maintain primary point of contact throughout customer journey, • Manage the requirements and expectations of customers throughout the house buying process,, • Take responsibility for the development’s presentation and ensure it reflects a strong sales message and the highest of standards REQUIREMENTS: • Experience of high-performance in a customer facing role where you have been required to sell / upsell, • A presentable, customer-facing professional with experience of dealing with customers and providing an exceptional standard of customer service, • Experienced in problem solving and the ability to analyse/report on issues that could affect the development, • Able to rapidly assimilate and assess situations and issues, offering solutions with maximum results WHAT WE OFFER: • Competitive basic salary, • 26 days annual leave + public holidays + your birthday off, • Excellent commission structure, • Company contribute 6.5% to your pension, plus other benefits

Lovely established independent Travel Agency based in Edinburgh are seeking a Travel Agent to join their friendly team. As a Travel Consultant here, you will sell a wide variety of holidays quoting from a range of Tour Operators, so this is a bit different from your standard high street Travel Agents. If you have a background in retail travel, are passionate and knowledgeable about worldwide destinations. Mon-Fri (Apply online only) and no weekends! Starting salary is dependent on experience, but in the region of £24k pa - £26k pa and there are additional discounts and bonus!\n\nJOB DESCRIPTION:\n\nValuing the customer experience and building a rapport with them whether in store, on the phone or via email, you will ensure exceptional service through the whole of the booking process through to travel\n\nTaking enquiries and quoting on a wide variety of itineraries to fulfil your clients aspirations\n\nNo two days the same enquiries vary from packages, to cruise, to long-haul, to city breaks, to luxury, to multi-centre, escorted tours and solo holidays.what ever the customer requires!\n\nMaking suggestions to enhance the booking and their holiday experience of the customer\n\nYou will use your good all-round destination knowledge\n\nYou will have the opportunity to sell different Tour Operators, making this a varied role that allows choice for your clients (and for you when creating their dream!)\n\nYou will use your personality and sales skills to ensure that you get the bookings over the line, and strive for repeat business\n\nMonday to Friday 9am to 5:30pm! No weekends! \n\nEXPERIENCE REQUIRED:\n\nWe are seeking you, if you have previous experience as a Travel Advisor, within a retail travel environment, whether it be historically and you are keen to get back into travel, or currently and you're keen for a change!\n\nTHE PACKAGE:\n\nSalary is dependent on experience but is competitive within the retail travel industry and in the region of £24k pa - £26k pa, plus incentives, discounts and company bonus.\n\nINTERESTED?\n\nPlease follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details

Job Title: Parts Sales Advisor\n\nLocation: Edinburgh\n\nSalary: £28,000 - £33,000\n\nType: Permanent\n\nCompany Overview\n\nWe’re currently recruiting on behalf of our client, a well-established business within the commercial vehicle sector. With a strong reputation and loyal customer base, they are looking to add to their parts team due to continued growth.\n\nRole Overview\n\nThis is a varied role focused on supporting customers with parts enquiries and sales. You’ll be dealing with both trade and internal workshop requests, ensuring the right parts are supplied quickly and efficiently. It’s a good fit for someone with commercial vehicle or motor trade parts experience who enjoys a busy, customer-facing environment.\n\nKey Responsibilities:\n\n• Handling incoming parts enquiries from customers and the workshop\n • Identifying and supplying the correct parts using systems and catalogues\n • Processing orders and managing stock availability\n • Building relationships with regular customers\n • Working closely with the workshop and service team\n • Ensuring accurate pricing and invoicing\n • Keeping systems and records up to date\n\nAbout You\n\nWe’re looking for someone who is organised, customer-focused, and comfortable working in a fast-paced environment.\n\nRequirements:\n\n• Previous experience in a parts role within commercial vehicles or motor trade (essential)\n • Good knowledge of parts systems and catalogues\n • Strong communication and customer service skills\n\nWhat's in It for You?\n\nCompetitive salary\nCompany pension scheme\nLife insurance\nNext Steps \n\nApply for this Parts Sales Advisor role through this advert. If you would like more information about this role, please contact Chloe Raitt in our Commercial team on (phone number removed) \n\nIf successful, you will need to digitally register with our agency (if you haven't already done so). If you have not been contacted regarding your application within 7 days, please assume that you have not been successful. We will, however, retain your application for any future roles for which you may be suitable. \n\nAbout Regional Recruitment\n\nThis position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008. We specialise in permanent, temporary, and contract opportunities across the Commercial, Construction, Industrial, Technology, and Engineering sectors.\n\nTo explore more roles available across the UK, please visit \n\n Telephone: (phone number removed)\n\n✉️ Email: (url removed)

New Homes Sales Advisor – Part-Time | Edinburgh\n\nLocation: Edinburgh\nHours: Part-Time (3 days per week)\nWorking Pattern:\n\n * Thursday – Saturday – Sunday or Friday – Saturday – Sunday\n\n * Plus 1 full weekend off in every 4\n\nPeace Recruitment are currently working with a well-established residential developer to recruit an experienced New Homes Sales Advisor for a busy development in Edinburgh.\n\nThis is a fantastic opportunity for an individual looking for a flexible, part-time role within a high-performing sales environment, with the chance to work on a quality development and earn strong commission.\n\nKey Responsibilities:\n\n * Managing the full sales process from initial enquiry through to completion\n\n * Conducting viewings and presenting properties to prospective buyers\n\n * Building strong relationships with customers and delivering excellent service\n\n * Progressing sales and liaising with solicitors, financial advisors, and internal teams\n\n * Achieving sales targets and maximising revenue opportunities\n\nRequirements:\n\n * Previous experience in new homes sales (essential)\n\n * Strong communication and customer service skills\n\n * A proactive and target-driven approach\n\n * Ability to work weekends as part of a rota\n\n * Full UK driving licence preferred\n\nWhat’s on Offer:\n\n * Flexible, part-time working pattern\n\n * Opportunity to work with a respected developer\n\n * Competitive salary plus commission structure\n\n * Supportive team environment\n\nThis role would suit candidates based in Edinburgh or the surrounding areas looking for a part-time position within a professional and rewarding sales environment.\n\n📩 For more information or a confidential discussion, please apply or contact Scott Reilly on (phone number removed)

German-Speaking Customer Adviser - Join A Fun, Travel-Loving Team in Edinburgh! \nAre you fluent in German, love travel, and have a knack for problem-solving? If so, we want You !\n\nWhy You'll Love It Here:\n\n£26,800+ opportunity for bonus \n33 days of annual leave - more time for your own adventures!\nHealth cash plan, life & health insurance, and EAP\nMonthly performance bonuses\nHybrid working & flexible shifts\nBirthday cake, on-site gym, and epic team events\nTravel perks\nWhat You'll Do:\n\nHelp customers with travel enquiries via phone, chat, and email\nSolve problems with empathy and efficiency\nStay updated on promotions and policies\nSupport your team on projects and huddles\nWhen and Where:\n\n37.5 hours a week, Mon-Sun, shifts between 7 AM - 11 PM\nGerman line hours: Mon-Sun, 8 AM - 4:30 PM\nEdinburgh - Onsite\nStart Date: April 2026\nDisclaimer\nCCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.\n This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Development Sales Manager (Sales Advisor)\nScotland East region, Edinburgh, EH12 9DH\nCompetitive salary + attractive benefits\nAt Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper.\nWe are looking to recruit Development Sales Manager’s (Sales Advisor) to join our fantastic Scotland East region on either a full or part time basis. The role will see you take responsibility for and manage the development sales function and be the primary Miller Homes contact for potential and existing customers. Having responsibility for securing the sale of homes and managing the customer journey in accordance with company standards, procedures and targets.\nRESPONSIBILITIES:\n * To manage and control the Development sales function from pre-start to post completion\n * Meet prospective customers and maintain primary point of contact throughout customer journey\n * Manage the requirements and expectations of customers throughout the house buying process,\n * Take responsibility for the development’s presentation and ensure it reflects a strong sales message and the highest of standards\nREQUIREMENTS:\n * Experience of high-performance in a customer facing role where you have been required to sell / upsell\n * A presentable, customer-facing professional with experience of dealing with customers and providing an exceptional standard of customer service\n * Experienced in problem solving and the ability to analyse/report on issues that could affect the development\n * Able to rapidly assimilate and assess situations and issues, offering solutions with maximum results\nWHAT WE OFFER:\n * Competitive basic salary\n * 26 days annual leave + public holidays + your birthday off\n * Excellent commission structure\n * Company contribute 6.5% to your pension, plus other benefits

About Us\nSince 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price.\nCore Role Info - READ BEFORE YOU APPLY\nLocation: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office.\nSalary: £26,800 Hours: Full time, 37.5 hours a week.\nHybrid: Our hybrid model is 3 days in office, 2 days from home.\nLanguage: This role requires spoken and written fluency in English and Portuguese\nRTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time.\nWhat You'll Do:\n * Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Portuguese and English lines.\n * Take ownership of customer concerns, resolving travel-related issues end-to-end.\n * Communicate clearly and confidently across multiple channels.\n * Collaborate within a supportive team to achieve KPIs and service targets.\n * Share ideas to improve customer experience and internal processes.\n * Represent and represent the Trip.com culture in every interaction.\nWhat You'll Bring:\n * Previous customer service experience, ideally in a contact centre environment.\n * Fluent in English and Portuguese (written and verbal).\n * Strong communication and problem-solving skills, with resilience under pressure.\n * Ability to handle multiple web chats with fast, accurate typing.\n * Confident working towards and achieving KPIs / Targets.\n * Motivated, adaptable, with eagerness to learn and grow.\n * Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment.\n * Travel & Tourism industry experience - desirable but not essential\nWhy You'll Love Working Here:\n * 33 days annual leave (including bank holidays)\n * 3 extra days for parents/guardians, plus long service leave after 10+ years\n * $600 USD in Trip Coins annually to spend on your next adventure\n * Monthly bonuses & $450 USD refer-a-friend scheme\n * Health cash back plan for dental, optical, physiotherapy, massages & more\n * Employee Assistance Program, wellbeing support & enhanced sick pay\n * Enhanced family policies (maternity, paternity & adoption)\n * Life insurance worth 4x your annual salary\n * Hybrid working options (based on performance)\n * Free on-site gym or discounted memberships at Nuffield Health & PureGym\n * Continuous learning & genuine career development opportunities\n * Birthday & service anniversary celebrations with gift cards and cake\n * Regular team events, social activities, and recognition programmes.\n * Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats!\nCulture\nAt Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

About Us Since 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price.\nCore Role Info - READ BEFORE YOU APPLY\nLocation: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office.\nSalary: £26,800 Hours: Full time, 37.5 hours a week.\nHybrid: Our hybrid model is 3 days in office, 2 days from home.\nLanguage: This role requires spoken and written fluency in English and Polish.\nRTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time.\nWhat You'll Do:\n * Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Polish and English lines.\n * Take ownership of customer concerns, resolving travel-related issues end-to-end.\n * Communicate clearly and confidently across multiple channels.\n * Collaborate within a supportive team to achieve KPIs and service targets.\n * Share ideas to improve customer experience and internal processes.\n * Represent and represent the Trip.com culture in every interaction.\nWhat You'll Bring:\n * Previous customer service experience, ideally in a contact centre environment.\n * Fluent in English and Polish (written and verbal).\n * Strong communication and problem-solving skills, with resilience under pressure.\n * Ability to handle multiple web chats with fast, accurate typing.\n * Confident working towards and achieving KPIs / Targets.\n * Motivated, adaptable, with eagerness to learn and grow.\n * Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment.\n * Travel & Tourism industry experience - desirable but not essential\nWhy You'll Love Working Here:\n * 33 days annual leave (including bank holidays)\n * 3 extra days for parents/guardians, plus long service leave after 10+ years\n * $600 USD in Trip Coins annually to spend on your next adventure\n * Monthly bonuses & $450 USD refer-a-friend scheme\n * Health cash back plan for dental, optical, physiotherapy, massages & more\n * Employee Assistance Program, wellbeing support & enhanced sick pay\n * Enhanced family policies (maternity, paternity & adoption)\n * Life insurance worth 4x your annual salary\n * Hybrid working options (based on performance)\n * Free on-site gym or discounted memberships at Nuffield Health & PureGym\n * Continuous learning & genuine career development opportunities\n * Birthday & service anniversary celebrations with gift cards and cake\n * Regular team events, social activities, and recognition programmes.\n * Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats!\nCulture\nAt Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

Sales Advisor - Luxury Retail | Edinburgh | Full-Time | Salary up to 31,000\n\nAre you passionate about luxury products and delivering exceptional customer experiences? An exciting opportunity has arisen in Edinburgh for a Sales Advisor to join a prestigious boutique, renowned for its heritage, precision, and timeless design.\n\nAbout the Role:\nAs a Sales Advisor, you will be the face of a distinguished luxury brand, offering an unparalleled level of service to a discerning clientele. This is more than just a retail position-it's an opportunity to become a trusted advisor in the world of fine timepieces.\n\nKey Responsibilities:\n\nDeliver an exceptional, tailored service to every customer, ensuring an unforgettable in-store experience\n\nShare detailed product knowledge with confidence and passion, becoming a specialist in our exclusive collections\n\nBuild strong, long-term relationships with clients, cultivating a loyal customer base\n\nSupport the boutique team in meeting and exceeding sales targets and KPIs\n\nMaintain the highest standards of presentation and professionalism at all times\n\nWhat We're Looking For:\n\nPrevious experience in luxury retail is essential-ideally within horology, fine jewellery, or premium fashion/accessories\n\nA genuine passion for high-end artistry and storytelling\n\nExceptional interpersonal and communication skills\n\nA polished, confident, and professional manner\n\nProven ability to thrive in a target-driven, customer-focused environment\n\nWhat's on Offer:\n\nCompetitive salary with uncapped commission potential\n\nExtensive training and development in the world of luxury timepieces\n\nOpportunity to be part of an iconic global group with clear pathways for career growth\n\nA supportive and prestigious boutique environment in the heart of Edinburgh\n\nJoin a team that values precision, passion, and excellence. If you have an eye for detail and a love of luxury, we'd love to hear from you.\n\nApply now to begin your journey with one of the most respected names in luxury retail.\n\nBBBH33845

About Us\nSince 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price.\nCore Role Info - READ BEFORE YOU APPLY\nLocation: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office.\nSalary: £26,800 Hours: Full time, 37.5 hours a week.\nHybrid: Our hybrid model is 3 days in office, 2 days from home.\nLanguage: This role requires spoken and written fluency in English and Italian.\nRTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time.\nWhat You'll Do:\n * Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Italian and English lines.\n * Take ownership of customer concerns, resolving travel-related issues end-to-end.\n * Communicate clearly and confidently across multiple channels.\n * Collaborate within a supportive team to achieve KPIs and service targets.\n * Share ideas to improve customer experience and internal processes.\n * Represent and represent the Trip.com culture in every interaction.\nWhat You'll Bring:\n * Previous customer service experience, ideally in a contact centre environment.\n * Fluent in English and Italian (written and verbal).\n * Strong communication and problem-solving skills, with resilience under pressure.\n * Ability to handle multiple web chats with fast, accurate typing.\n * Confident working towards and achieving KPIs / Targets.\n * Motivated, adaptable, with eagerness to learn and grow.\n * Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment.\n * Travel & Tourism industry experience - desirable but not essential\nWhy You'll Love Working Here\n * 33 days annual leave (including bank holidays)\n * 3 extra days for parents/guardians, plus long service leave after 10+ years\n * $600 USD in Trip Coins annually to spend on your next adventure\n * Monthly bonuses & $450 USD refer-a-friend scheme\n * Health cash back plan for dental, optical, physiotherapy, massages & more\n * Employee Assistance Program, wellbeing support & enhanced sick pay\n * Enhanced family policies (maternity, paternity & adoption)\n * Life insurance worth 4x your annual salary\n * Hybrid working options (based on performance)\n * Free on-site gym or discounted memberships at Nuffield Health & PureGym\n * Continuous learning & genuine career development opportunities\n * Birthday & service anniversary celebrations with gift cards and cake\n * Regular team events, social activities, and recognition programmes.\n * Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats!\nCulture\nAt Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

Are you skilled in speaking a different language? \n\nDo you enjoy helping customers solve problems whilst giving the best service? \n\nIf you answered yes to those, this could be a great fit! \n\nCustomer Service Advisor - Languages needed - Dutch, German, Portuguese, French or Polish. If you speak one of these languages, get in touch. \n\nLooking to build your career in a fast-paced, global environment? We're hiring a Customer Service Advisor - Special Language Speakers to join a thriving call centre team in Edinburgh, delivering exceptional support to customers across multiple channels.\n\nThis is a fantastic opportunity for someone with a passion for customer service who enjoys problem-solving, working with people, and being part of a high-performing team in a modern call centre environment.\n\nThe Role\n As Customer Service Advisor - Special Language Speakers you will be supporting customers with travel-related queries including bookings, changes, and general enquiries. You'll deliver outstanding customer service across phone, chat, and email, ensuring every interaction is handled with professionalism and care.\n\nLocation: Edinburgh (1 Lochrin Square)\n Hours: Full-time, 37.5 hours per week\n Salary: £26,800 + monthly incentives\n\nKey Responsibilities\n\nDeliver high-quality customer service via phone, chat, and email in both German and English\nHandle customer queries and resolve issues from start to finish\nWork in a fast-paced call centre environment, managing multiple interactions at once\nCommunicate clearly and confidently across all channels\nMeet and exceed KPIs and performance targets\nCollaborate with team members to improve service delivery and processesWhat We're Looking For\n\nPrevious experience in customer service, ideally within a call centre\nFluent in German and English (written and spoken) - essential\nStrong communication and problem-solving skills\nAbility to multitask and manage multiple chats efficiently\nComfortable working towards targets in a customer service environment\nPositive, adaptable, and eager to learnWhat's on Offer\n\n33 days annual leave including bank holidays\nMonthly performance bonus and referral incentives\nHealth cash plan and wellbeing support\nEnhanced family policies and life insurance\nHybrid working options (performance-based)\nOn-site gym and discounted fitness memberships\nOngoing training and clear career progression opportunities\nRegular team events, incentives, and recognition programmes#call centre and customer service\n\nCustomer Service Advisor - Special Language Speakers\n\nDisclaimer\n\nCCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.\n\nThis electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

About Us\nSince 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price.\nCore Role Info - READ BEFORE YOU APPLY\nLocation: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office.\nSalary: £26,800 Hours: Full time, 37.5 hours a week.\nHybrid: Our hybrid model is 3 days in office, 2 days from home.\nLanguage: This role requires spoken and written fluency in English and German.\nRTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time.\nWhat You'll Do:\n * Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across German and English lines.\n * Take ownership of customer concerns, resolving travel-related issues end-to-end.\n * Communicate clearly and confidently across multiple channels.\n * Collaborate within a supportive team to achieve KPIs and service targets.\n * Share ideas to improve customer experience and internal processes.\n * Represent and represent the Trip.com culture in every interaction.\nWhat You'll Bring:\n * Previous customer service experience, ideally in a contact centre environment.\n * Fluent in English and German (written and verbal).\n * Strong communication and problem-solving skills, with resilience under pressure.\n * Ability to handle multiple web chats with fast, accurate typing.\n * Confident working towards and achieving KPIs / Targets.\n * Motivated, adaptable, with eagerness to learn and grow.\n * Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment.\n * Travel & Tourism industry experience - desirable but not essential\nWhy You'll Love Working Here:\n * 33 days annual leave (including bank holidays)\n * 3 extra days for parents/guardians, plus long service leave after 10+ years\n * $600 USD in Trip Coins annually to spend on your next adventure\n * Monthly bonuses & $450 USD refer-a-friend scheme\n * Health cash back plan for dental, optical, physiotherapy, massages & more\n * Employee Assistance Program, wellbeing support & enhanced sick pay\n * Enhanced family policies (maternity, paternity & adoption)\n * Life insurance worth 4x your annual salary\n * Hybrid working options (based on performance)\n * Free on-site gym or discounted memberships at Nuffield Health & PureGym\n * Continuous learning & genuine career development opportunities\n * Birthday & service anniversary celebrations with gift cards and cake\n * Regular team events, social activities, and recognition programmes.\n * Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats!\nCulture\nAt Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

About Us\nSince 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price.\nCore Role Info - READ BEFORE YOU APPLY\nLocation: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office.\nSalary: £26,800 Hours: Full time, 37.5 hours a week.\nHybrid: Our hybrid model is 3 days in office, 2 days from home.\nLanguage: This role requires spoken and written fluency in English and Turkish.\nRTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time.\nWhat You'll Do:\n * Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Turkish and English lines.\n * Take ownership of customer concerns, resolving travel-related issues end-to-end.\n * Communicate clearly and confidently across multiple channels.\n * Collaborate within a supportive team to achieve KPIs and service targets.\n * Share ideas to improve customer experience and internal processes.\n * Represent and represent the Trip.com culture in every interaction.\nWhat You'll Bring:\n * Previous customer service experience, ideally in a contact centre environment.\n * Fluent in English and Turkish (written and verbal).\n * Strong communication and problem-solving skills, with resilience under pressure.\n * Ability to handle multiple web chats with fast, accurate typing.\n * Confident working towards and achieving KPIs / Targets.\n * Motivated, adaptable, with eagerness to learn and grow.\n * Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment.\n * Travel & Tourism industry experience - desirable but not essential\nWhy You'll Love Working Here:\n * 33 days annual leave (including bank holidays)\n * 3 extra days for parents/guardians, plus long service leave after 10+ years\n * $600 USD in Trip Coins annually to spend on your next adventure\n * Monthly bonuses & $450 USD refer-a-friend scheme\n * Health cash back plan for dental, optical, physiotherapy, massages & more\n * Employee Assistance Program, wellbeing support & enhanced sick pay\n * Enhanced family policies (maternity, paternity & adoption)\n * Life insurance worth 4x your annual salary\n * Hybrid working options (based on performance)\n * Free on-site gym or discounted memberships at Nuffield Health & PureGym\n * Continuous learning & genuine career development opportunities\n * Birthday & service anniversary celebrations with gift cards and cake\n * Regular team events, social activities, and recognition programmes.\n * Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats!\nCulture\nAt Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

About Us\nSince 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price.\n\nCore Role Info - READ BEFORE YOU APPLY \nLocation: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office.\nSalary: £26,800 \nHours: Full time, 37.5 hours a week.\nHybrid: Our hybrid model is 3 days in office, 2 days from home.\nLanguage: This role requires spoken and written fluency in English and Dutch.\nRTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time.\n\nWhat You'll Do:\n\nDeliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Dutch and English lines.\n\nTake ownership of customer concerns, resolving travel-related issues end-to-end.\n\nCommunicate clearly and confidently across multiple channels.\n\nCollaborate within a supportive team to achieve KPIs and service targets.\n\nShare ideas to improve customer experience and internal processes.\n\nRepresent and represent the Trip.com culture in every interaction.\n \nWhat You'll Bring:\n\nPrevious customer service experience, ideally in a contact centre environment.\n\nFluent in English and Dutch (written and verbal).\n\nStrong communication and problem-solving skills, with resilience under pressure.\n\nAbility to handle multiple web chats with fast, accurate typing.\n\nConfident working towards and achieving KPIs / Targets.\n\nMotivated, adaptable, with eagerness to learn and grow.\n\nComfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment.\n\nTravel & Tourism industry experience - desirable but not essential\nWhy You'll Love Working Here:\n\n33 days annual leave (including bank holidays)\n\n3 extra days for parents/guardians, plus long service leave after 10+ years\n\n$600 USD in Trip Coins annually to spend on your next adventure\n\nMonthly bonuses & $450 USD refer-a-friend scheme\n\nHealth cash back plan for dental, optical, physiotherapy, massages & more\n\nEmployee Assistance Program, wellbeing support & enhanced sick pay\n\nEnhanced family policies (maternity, paternity & adoption)\n\nLife insurance worth 4x your annual salary\n\nHybrid working options (based on performance)\n\nFree on-site gym or discounted memberships at Nuffield Health & PureGym\n\nContinuous learning & genuine career development opportunities\n\nBirthday & service anniversary celebrations with gift cards and cake\n\nRegular team events, social activities, and recognition programmes.\n\nFun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats!\nCulture \nAt Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

Salary: £26,800 + commission\nHours: 37.5 hours a week, Mon-Sun, shifts between 8am - 4.30pm\nLocation: Edinburgh - Onsite\nStart Date: April 2026We are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a Russian Speaking Customer Service Expert. This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Philippines, Korea and Japan, whilst providing 24/7 support across 19 languages.\n \n You will be supporting travellers across telephone, webchat and email enquiries, assisting them with flight and hotel bookings/queries. \n \n We require you to be fluent in Russian and English, both written and verbal. You will have a solid customer service background and be comfortable working with web chats and our in-house CRM.\n \n What You'll Do:\n\nDeliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Russian and English lines. \nTake ownership of customer concerns, resolving travel-related issues end-to-end.\nCommunicate clearly and confidently across multiple channels.\nCollaborate within a supportive team to achieve KPIs and service targets.\nShare ideas to improve customer experience and internal processes.\n What You'll Bring:\n\nFluent in English and Russian (written and verbal).\nStrong communication and problem-solving skills\nAbility to handle multiple web chats with fast, accurate typing.\nConfident working towards and achieving KPIs / Targets.\nMotivated, adaptable, with eagerness to learn and grow.\n Why You'll Love Working Here:\n\n33 days annual leave (including bank holidays)\nEmployee Assistance Program, wellbeing support & enhanced sick pay\nEnhanced family policies (maternity, paternity & adoption)\nLife insurance worth 4x your annual salary\nHybrid working options (based on performance)\nFree on-site gym or discounted memberships at Nuffield Health & PureGym\nContinuous learning & genuine career development opportunities \n\nDisclaimer\n\nCCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

Job Title: Fraud Customer Advisor\n\nLocation: Edinburgh (Gogarburn) - Hybrid working available after training\n Contract Type: 12-Month Temporary (potential to extend or become permanent)\n Start Date: June 2026\n Pay Rate: £13.75 per hour (up to £16.81 with shift allowance)\n Hours: 35 hours per week, Monday-Sunday (8:00am - 10:00pm, including bank holidays)\n\nOverview\n\nA customer-focused role within financial services, specialising in fraud prevention and customer protection. Responsible for supporting customers who may be at risk of fraudulent activity, delivering high-quality service while ensuring compliance with regulatory standards and internal controls. This role contributes to safeguarding both customers and the organisation from financial crime.\n\nKey Responsibilities\n\nIdentify and prevent fraudulent activity using risk indicators, internal systems, and fraud detection tools\nInvestigate customer cases thoroughly, analysing account activity and escalating complex issues where required\nProvide clear, empathetic support to customers affected by potential fraud, ensuring reassurance and resolution\nCollaborate with internal departments and external partners to resolve cases efficiently and accurately\nMaintain accurate records in line with financial services regulations and compliance standards\nContribute to continuous improvement initiatives to enhance fraud prevention processes and customer experience\nManage a high volume of cases in a fast-paced, target-driven environment\n\nSkills & Experience\n\nPrevious experience in customer service, ideally within financial services or a regulated environment\nStrong telephony skills with the ability to handle sensitive and high-pressure situations\nExcellent communication skills, both written and verbal\nHigh attention to detail with strong analytical and problem-solving abilities\nAbility to multi-task across multiple systems and prioritise workload effectively\nProficient in IT systems, including Microsoft Office and data entry platforms\nStrong teamwork and collaboration skillsIf you're empathetic, resilient, and want a role where every call is a chance to protect and support someone, then this Customer Service Advisor - Fraud Department position could be the perfect fit.\n\nDisclaimer\nCCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.\n\nThis electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Senior Business Travel Consultant - Spanish speaking - Edinburgh About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll Do, • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:, • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service qualityWhat we offer, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with our generous allocation of vacation days plus public holidays, • Take control of your physical health with your choice of private healthcare or a gym allowance, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Make your money go further with our flexible compensation plan, • Focus on your family with 17 weeks' paid parental leave during your child's first year, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Nurture your language skills with in real-life English, Spanish and Catalan lessons, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Senior Business Travel Consultant - French Speaking - Edinburgh About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll Do, • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:, • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • GDS experience (Amadeus, Sabre, Galileo or similar), • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service qualityWhat we offer, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with our generous allocation of vacation days plus public holidays, • Take control of your physical health with your choice of private healthcare or a gym allowance, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Make your money go further with our flexible compensation plan, • Focus on your family with 17 weeks' paid parental leave during your child's first year, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Nurture your language skills with in real-life English, Spanish and Catalan lessons, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Sales Advisor - Luxury Retail |.Edinburgh | Full-Time | Salary up to 31,000.Are you passionate about luxury products and delivering exceptional customer experiences? An exciting opportunity has arisen in Edinburgh for a Sales Advisor to join a prestigious boutique, renowned for its heritage, precisi

Position: Russian Speaking Customer Service Advisor.Working hours: Monday Friday 08:00am 4:30pm.We are seeking a passionate and enthusiastic.Russian Speaking Customer Service Advisor.Proud to deliver excellent customer service across multiple communication channels.Joining the Edinburgh team, you w

Training: 12 weeks Location: Full based on site in Edinburgh We are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a French Speaking Customer Service Expert. You will have a solid customer service background and be comfortable working

We're looking for an organised and enthusiastic Rental Customer Advisor for our Seafield Car & Van Rental branch in Edinburgh.

We are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a Dutch Speaking Customer Service Expert.This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Phi

As part of the customer support team, you will play a key role in maintaining contact with priority customers to ensure they receive a high-quality service.You'll work collaboratively with colleagues and contribute to maintaining accurate customer data across internal systems.Handling inbound enquir

Portuguese Speaking Customer Service Advisor Salary: £26,800 + monthly incentive based on KPI's Contract: Full time, permanent Shifts: Shifts rotate, usually Monday - Friday 8am - 5pm (contract hours are Mon - Sun 7am - 11pm, shifts are usually Mon - Fr 8am - 5pm, however, this may chan

Job Title: Customer Loyalty Advisor Location: Edinburgh Office Working Pattern: 37.5 hours per week, Monday to Friday between 8am 8pm, and Saturdays 9am 5pm, on a rotational shift pattern Salary: £26,227.50 commission (uncapped, £40,000 OTE) Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching WHO WE ARE At GoFibre were on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve. Our story is only just beginning. Were growing fast and we dont intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and were confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links. HOW WE WORK Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success.No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. Were always learning and we thrive under pressure, because we support one another and have some laughs along the way. Were all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing. Sound like the kind of place you want to work? If so, read on THE TEAM Youll be joining our close-knit, energetic Customer Loyalty Team, the people who are at the heart of making sure our customers stay excited about being with GoFibre. Were a friendly, supportive, and energetic group who thrive on great conversations and finding the right solutions for every customer. WHAT YOU WILL BE WORKING ON Speaking with customers over the phone who are considering leaving or changing their package and helping them find reasons to stay Building trust and long-lasting relationships with our existing customers Getting to the heart of what each customer needs and matching them with the right GoFibre product Spotting opportunities to upsell packages and boost customer experience Handling objections with confidence, clarity, and a calm head Delivering brilliant customer service that reflects everything GoFibre stands for Owning your targets and planning your day to smash your KPIs WHAT YOU WILL BRING TO THE ROLE Experience in customer retention, cancellations, or a similar customer-focused role A positive, energetic attitude and confidence working in a fast-paced, target-led environment A passion for hitting targets, while still doing the right thing for the customer Great problem-solving skills and the ability to think on your feet Skilled in helping customers stay connected with a service that meets their needs We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, were all part of the rich GoFibre family and were unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we cant wait to hear from you!

About the job. Here at National Highways, we have an exciting job opportunity for a National Winter & Severe Weather Adviser to join the National Winter & Severe Weather Team (NW&SWT) within our growing Operations directorate. Within this role, you will provide delivery assurance for severe weather and winter service related activities, supporting our regional teams across our network, as well as providing input on national winter service delivery and policy issues, to ensure the company delivers a high standard of winter service to our customers. Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully. The NW&SWT sits within the Operational Service Delivery Group, which provides colleagues with operational support and the tools they need to do their job. The group also drives national consistency, continuous improvement and the sharing of best practice to improve safety, customer service and performance. This role works in partnership with another National Winter & Severe Weather Advisor. The successful candidate will be required to travel to maintenance compounds. Occasional visits to National Highways offices will also be necessary. Please note that you will be required to drive as part of your role, and you will need to have no more than 3 points to be considered for this position and during employment. • Provide severe weather support and advice to regions to ensure a high and consistent standard of planning and preparation for winter and sever weather response., • Inspect winter service-related compounds, equipment, and salt stock holdings to ensure these facilities are maintained safely and support effective winter service delivery, identifying and escalating any concerns to senior management., • Provide advice and guidance to regional teams on winter fleet operation, maintenance, and repair, to drive efficiencies, value for money and ensure national consistency in maintenance standards., • Inspect National Salt Reserve stocks held at strategic locations around England, supporting the company's commitments under the National Salt Reserve protocol., • Have experience of highways winter service delivery, preparation of winter service / severe weather plans., • Have good knowledge and understanding of industry best practice in winter service delivery., • Have an understanding or have relevant experience of vehicle operation and maintenance in similar applications i.e. winter service, HGV maintenance., • Experience of engaging effectively with professional, technical and other service delivery partners at all levels, and with different technical understanding. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. xrnqpay We are committed to creating a diverse environment and welcome applicants from all backgrounds.

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A prestigious luxury retail boutique in Edinburgh is seeking a Sales Advisor to provide exceptional customer experiences and detailed product knowledge. This role is pivotal in building long-term client relationships and meeting sales targets within a refined boutique environment.

A luxury retail boutique in Edinburgh is seeking a Sales Advisor who is passionate about luxury products and exceptional customer experiences.

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