Customer advisor jobs in BirminghamCreate job alerts

🚀 We’re hiring: Microsoft Sales Specialist We’re looking for a results-driven Microsoft Sales Specialist to help grow our Microsoft-led solutions across SME and Enterprise customers. You’ll own the sales cycle end to end, build trusted customer relationships, and act as a consultative advisor on Microsoft technologies. What you’ll do: • Identify, qualify, and close new Microsoft-focused opportunities, • Position solutions across Modern Workplace, Azure, Security, AI & Copilot, and Power Platform, • Manage pipeline forecasting and reporting, • Build strong relationships from IT leaders to C-suite, • Collaborate with sales and product teams to shape propositions What you’ll bring: • 4+ years’ B2B sales experience (Microsoft exposure preferred), • Proven record of hitting or exceeding targets, • Strong consultative selling skills, • Confidence engaging technical and non-technical stakeholders, • Experience in Managed Services / MSP environments beneficial What we offer: ✅ 33 days holiday (rising to 38) ✅ Annual pay reviews & company bonus ✅ Pension, life assurance & EAP ✅ Holiday buy scheme ✅ Strong focus on learning & career progression

Account Executive - Birmingham Take the next step in your sales journey as an Account Executive, joining a global logistics brand trusted by thousands of SMEs. You’ll learn how to help businesses streamline their operations, reduce costs, and enjoy access to premium shipping services typically reserved for major corporations. You don’t need years of experience - just strong communication skills, motivation, and the desire to become an expert in a high‑growth industry. Role Breakdown Customer Relationship Building • Cultivate strong relationships with new and existing SME clients., • Understand customer shipping habits and identify areas for optimisation., • Provide personalised service and follow‑up support. Sales Training & Development • Take part in an in‑depth 12‑month programme covering sales strategy, negotiation, customer success, and market positioning., • Learn through a mix of residential training, classroom sessions, shadowing, and field coaching. Account Management • Once accounts are onboarded, ensure clients are fully supported with pricing, billing, queries, and service improvements., • Become a trusted advisor able to problem‑solve quickly and collaboratively. Performance & Growth • Work towards promotional pathways tied to performance milestones., • Benefit from lifetime commissions on every account you manage. What You’ll Receive • £35k base + strong first‑year OTE, • Structured learning with global playbooks and expert coaches, • Hybrid work option in year 2, • Progression into senior roles with increased salary and benefits

Job Title Technical Sales Engineer North UK Location Remote covering North England North Wales and Scotland with regular travel to customer sites Contract Full time permanent About the Role • An established UK based distributor and manufacturer of high reliability electronic components is seeking a Technical Sales Engineer to support and grow customer relationships across the North UK territory., • The organisation supplies a wide range of electronic components including passive interconnect power magnetic optoelectronic semiconductor and electromechanical products into demanding sectors such as aerospace defence rail industrial and other harsh environment markets., • This position focuses on delivering both technical and commercial support building strong customer partnerships and identifying new business opportunities through a consultative and solutions led approach., • You will act as a trusted advisor working closely with internal teams and manufacturing partners to support design activity resolve technical challenges and convert opportunities into long term business. Key Responsibilities • Manage and develop an existing customer base while identifying new opportunities across the region, • Provide technical support including product selection guidance and application level input during design and qualification stages, • Engage directly with customers through meetings site visits and design reviews to understand requirements and propose suitable solutions, • Identify and develop new projects applications and growth areas within existing and prospective accounts, • Collaborate with internal sales product management quality and engineering teams to deliver coordinated support, • Support joint customer visits and technical discussions with supplier partners where required, • Maintain accurate records of customer activity opportunities and forecasts, • Provide market feedback including customer trends competitor activity and new opportunities Candidate Profile Essential • Proven experience in a technical sales applications or field sales engineering role ideally within electronic components, • Strong technical understanding of electronic or electromechanical components, • Ability to communicate effectively with both engineering and commercial stakeholders, • Experience managing a regional territory and working independently, • Commercial awareness including pricing negotiation and opportunity conversion, • Full UK driving licence and willingness to travel regularly Desirable • Experience working within aerospace defence space rail or industrial sectors, • Familiarity with qualification standards approvals or harsh environment applications What is Offered • Opportunity to join a well established and respected organisation with extensive industry experience, • Work with technically advanced products and demanding customer applications, • Support from a knowledgeable and collaborative team environment, • Competitive salary with performance related bonus pension and benefits, • Flexible working with autonomy to manage your own territory

🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

Aston, Birmingham (On-site) £14.Monday to Friday | 9:00am – 5:00pm (1-hour lunch break) Immediate Start Available.We are currently recruiting for a.This is an excellent opportunity for a proactive and organised individual to support day-to-day operations within a factory setting.Booking in incomi

Monday–Friday, 08:30–17:00 (37.Great bonus scheme, Free on-site parking, pension scheme, competitive holiday allowance, and more.Looking for a role that combines stability, variety, and a friendly team environment?.Join a global manufacturing business with an outstanding reputation.This company

Full product training provided, with continual personal development. If you’re searching for a role like a Sales Representative, Sales Consultant, Sales Executive, or Customer Sales Advisor, this opportunity could be perfect for you.

As an Contact Lens Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. So, if you've had previous optical experience as an Optical Advisor

About Complexio Complexio is the intelligence layer for enterprise AI. Our platform builds a connected understanding of how businesses actually operate - across people, processes, and systems. Enterprises have invested heavily in AI platforms, copilots, and data infrastructure - yet daily work still runs on manual hand-offs and thousands of unseen tasks buried in emails, chats, and spreadsheets. Complexio closes that automation gap. Our Event Knowledge Graph ingests structured and unstructured data to create a living map of how an organisation truly works - every task, interaction, and dependency. Our Context Broker unifies this knowledge across enterprise systems in real time, enabling our Orchestration layer and Enterprise Automator to discover, design, and execute workflows autonomously. Stevie, our conversational AI assistant, gives teams a natural way to query and act on that intelligence. Complexio deploys securely within your infrastructure and integrates with the enterprise platforms you already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers globally, with a platform built to handle the pace and complexity of real business operations. Role Purpose Enterprise organisations do not buy software - they fund outcomes. The Value Engineer exists to make the connection between Complexio's platform capabilities and the specific, quantified business outcomes each customer cares about, at every stage of the relationship. Value engineering as a discipline has become a defining commercial capability at the world's leading enterprise software companies. ServiceNow built a global Value Engineering practice to justify platform ROI at scale. Celonis pioneered value engineering in the process mining space, making quantified process improvement the centrepiece of every enterprise deal. SAP's Value Advisors and Salesforce's Business Value Consultants have made the ability to prove financial return a standard expectation in enterprise software procurement. Complexio is building this capability now - at the stage where it will have the most impact on commercial outcomes. This role sits at the intersection of business consulting, commercial strategy, and deep operational understanding. You are not a sales support function. You are an independent, credible business advisor who earns the trust of customer CFOs, COOs, and operational leadership by doing rigorous work - identifying where value is being lost, modelling what recovery is worth, and demonstrating with evidence what Complexio has actually delivered. Key Responsibilities Value Discovery & Business Case Development • Lead structured value discovery engagements with prospective customers - working with operational, financial, and technology stakeholders to identify and quantify the cost of their current automation gap, • Map customer operational workflows to Complexio's platform capabilities, identifying the specific processes, hand-offs, and inefficiencies where the EKG, Context Broker, Enterprise Automator, and Stevie create measurable impact, • Translate business case outputs into executive-ready materials - CFO-grade financial models, board-level summaries, and ROI one-pagers that withstand scrutiny from finance and procurement stakeholders, • Validate assumptions with customers through structured interviews, data analysis, and process observation - never building a business case on hypotheticals that will be challenged at approval Pre-Sales Value Engagement • Partner with Sales, Client Directors, and Solutions Consultants in enterprise sales cycles - joining customer engagements specifically to lead the value and business case workstream, • Run executive value workshops with customer C-suite and operational leadership - structured sessions that move from pain identification through to quantified opportunity in a single engagement, • Produce deal-specific value narratives and ROI models that are calibrated to each customer's operational context, financial metrics, and internal approval process, • Equip the sales team with reusable value frameworks, benchmark data, and industry-specific ROI models that accelerate deal cycles across similar customer profiles, • Support commercial proposal development by providing the financial and business value content that underpins pricing, contract structure, and deal terms Post-Sale Value Realisation • Own the value realisation framework for Complexio's customer base - defining how value is tracked, measured, and reported from deployment through to steady-state operation, • Establish baseline metrics with customers at the point of deployment - agreeing the operational and financial KPIs against which Complexio's impact will be measured Value Benchmarking & Market Intelligence • Build and maintain Complexio's value benchmark library - a structured, continuously updated repository of outcome data across customers, sectors, use cases, and platform capabilities, • Develop sector-specific value models for Complexio's primary markets - maritime operations, energy trading, industrial workflow management - grounded in real customer data and validated against industry benchmarks, • Track and analyse how value accrues over time across the customer base - identifying which deployment patterns, use cases, and adoption sequences drive the fastest and largest outcomes, • Monitor competitive value positioning - understanding how Complexio's ROI profile compares to alternatives including Microsoft Copilot, Celonis, and incumbent manual processes Internal Value Enablement • Build and maintain a value engineering toolkit accessible to the broader commercial team - including value discovery frameworks, ROI calculators, benchmark data packs, and executive presentation templates, • Partner with Product and Engineering to ensure that Complexio's platform instrumentation supports value measurement - advocating for the telemetry, reporting, and analytics capabilities that make value realisation visible to customers, • Feed value data and customer outcome evidence back into Complexio's product prioritisation process - ensuring the roadmap is guided by where the platform creates the most demonstrable impact Executive & C-Suite Engagement • Engage directly with CFOs, COOs, and operational leadership as a credible, independent business advisor - not as a vendor representative, • Lead or co-lead executive value presentations and business case reviews at board and C-suite level - with the financial and operational rigour to withstand challenge from sophisticated buyers, • Shadow Co-CEOs and the CRO in strategic customer engagements as required - providing the value and ROI narrative in high-stakes commercial discussions, • Build long-term advisory relationships with senior customer stakeholders that extend beyond individual deals and create durable commercial anchors What We're Looking For Essential • 6+ years in a value engineering, value advisory, business value consulting, or management consulting role - ideally with direct experience in enterprise software, process automation, or AI/data platform contexts, • Demonstrable experience building and presenting rigorous business cases and ROI models to C-suite and finance stakeholders - models that have withstood scrutiny and influenced major investment decisions, • Strong financial modelling capability - comfortable building NPV, IRR, and payback analyses from first principles and translating operational data into financial outcomes, • Deep understanding of how large enterprises make investment decisions - approval processes, financial hurdle rates, competing priorities, and the politics of internal sponsorship Desirable Experience in the maritime, shipping, energy, or industrial sectors - operational familiarity with voyage management, fleet operations, chartering, trading, or supply chain workflows Experience with process mining, workflow analytics, or operational intelligence tools - and the ability to use data outputs to construct value narratives Familiarity with AI automation economics - understanding how to model labour displacement, error reduction, and decision acceleration in organisations adopting AI-driven workflows Experience building value benchmark databases and sector-specific ROI frameworks from scratch Who You Are Rigorous and credible - your business cases are built on real data, sound assumptions, and transparent methodology; you do not overstate value and you do not produce numbers that collapse under scrutiny A skilled interviewer and listener - you can run a discovery session with a COO or a fleet manager and extract the operational detail you need to build a credible model, without making them feel interrogated Commercially motivated - you understand that your work directly enables revenue and you take that seriously; you are not an academic analyst, you are a commercial contributor Independently minded - you are willing to tell a customer or a sales team that a use case does not meet the value threshold, because your credibility depends on honesty, not optimism • A strong writer and presenter - you produce executive materials that are clear, well-structured, and visually compelling; you do not hide weak analysis behind impressive slides, • Intellectually curious about how industries operate - you find genuine interest in understanding how a maritime shipping company makes money, where it loses it, and what operational changes move the needle, • A builder - Complexio does not yet have a mature value engineering function; you are excited by the opportunity to create the frameworks, tools, and benchmarks that will define how the company communicates value at scale

WARNING: for this role candidates who require company support to legally live and work in the UK cannot be considered. Must hold ILR/British passport and to be eligible for Baseline Personnel Security Standard (BPSS) Are you passionate about driving digital transformation and delivering impactful ServiceNow solutions? We’re looking for a ServiceNow Sales Lead / Senior Consultant to join our growing Digital Customer Experience team. This is a fantastic opportunity to combine sales, consulting, and technical expertise to shape innovative solutions for leading organisations. 🔹 What You’ll Be Doing • Drive sales and business development for ServiceNow solutions, identifying and converting new opportunities, • Lead the end-to-end sales process, from pre-sales through to contract negotiation and signing, • Collaborate with cross-functional teams to design and present tailored ServiceNow solutions, • Build strong relationships with C-level executives and senior stakeholders, • Act as a trusted advisor, aligning client needs with innovative, value-driven solutions, • Stay ahead of market trends to help shape our ServiceNow strategy and offerings, • Partner with ServiceNow leadership and ecosystem partners to strengthen collaboration 🔹 What We’re Looking For ✅ ServiceNow Expertise Strong knowledge of the ServiceNow platform, including: • ITSM, ITOM, CSM, • Experience with HRSD applications is essential, • Employee Service Centre, • Case & Knowledge Management, • Performance Analytics ✅ Business & Industry Knowledge • Understanding of employee experience and HR processes, • Experience in customer experience (CX) transformation ✅ Technical & Solution Skills • Integration, data migration, and platform customisation, • Workflow automation and scripting, • Ability to translate business requirements into scalable solutions ✅ Consulting & Sales Capability • Experience supporting or leading pre-sales, demos, and proposals, • Strong problem-solving and analytical thinking, • Ability to articulate technical solutions to non-technical stakeholders ✅ Stakeholder & Change Management • Confidence engaging with senior executives and cross-functional teams, • Experience driving adoption and managing organisational change Permanent (B2B contract is not available) UK-wide role (open to travel within the UK if requested only) There will be 2 stages hiring process Salary: up to £100,000 Gross/a DOE Apply here if you would like to join a professional community of experts, who have got your back and will support you, every step of the way.

Pivotal Partners is exclusively partnered with a Series D ($1.1B) AI company defining the AI Software Development space. Backed by top-tier investors and founded by a deeply technical team (ex-Scale AI, Cursor, Modal, Google DeepMind, and Waymo), the company is already valued at $12B. With technical deployment and customer impact at the core of the GTM strategy, this Forward Deployed Engineer role is critical to how the product gets adopted, expanded, and defined in the real world. Location: London, England Role: Forward Deployed Engineer (FDE) As a Forward Deployed Engineer, you will own the technical success and real-world application of the platform across a number of our largest customers. This is a highly strategic, customer-facing engineering role focused on building, deploying, and iterating on solutions... not support. You’ll work directly with senior stakeholders (engineering, product, and leadership) to turn ambiguous problems into production-grade systems that influence real decisions. Why this role: • Opportunity to join and work with leading engineers from Anthropic, OpenAI, Palantir and Scale AI., • Highly technical role with direct exposure to real-world outcomes, • Work sits at the intersection of engineering, product, and strategy, • Genuinely new problem space — no established playbooks, • High ownership and autonomy from day one If you're an Software engineer/Full Stack Engineer who wants to move closer to the problem, the customer, and the decision making itself, this is worth a conversation. Responsibilities: • Own the technical relationship for a portfolio of enterprise customers, • Scope and break down ambiguous, high-impact problems into solvable components, • Design and build production-grade systems (APIs, data pipelines, integrations), • Deploy solutions into real-world workflows that directly influence decision-making, • Act as a trusted advisor to senior engineers, architects, and executives, • Translate customer use cases into actionable product and engineering insights, • Partner closely with Product and Engineering to shape roadmap and capabilities, • Help define and scale how this technology is applied across industries Requirements: • MUST HAVE A STEM degree, • Strong software engineering fundamentals (Python, TypeScript, or similar), • Experience building backend systems, data pipelines, or distributed systems, • Comfortable working with APIs, integrations, and modern infrastructure, • Ability to operate in ambiguous, fast-moving environments with minimal structure, • Strong communication skills across both technical and non-technical audiences, • Experience in customer-facing technical roles (FDE) is beneficial but not required

🌟 Technical Services Manager – Cloud & Infrastructure (Hybrid) Department: Managed Services Reports To: Services Director We’re looking for a highly experienced Technical Services Manager with deep Azure cloud expertise to lead and inspire our Infrastructure Team while acting as a trusted technical advisor for our customer. This role is ideal for someone passionate about cloud-first strategy, Azure migration, managed cloud services, and continuous service improvement within a modern managed services environment. This position plays a critical role in helping our customer transition, optimise, and operate Azure-based platforms, ensuring stability, security, and long-term value from cloud investments. 🔑 Key Responsibilities • Provide leadership and governance for the 2nd/3rd Line Infrastructure & Cloud Team, ensuring strong performance, capability development, and engagement., • Act as a senior escalation point for complex infrastructure and Azure cloud-related incidents, ensuring rapid and effective resolution., • Own and drive Azure cloud services, including IaaS, PaaS, and hybrid environments, within a managed services framework., • Lead and support Azure migration initiatives, including assessment, planning, execution, and post-migration optimisation., • Drive service improvement through cloud optimisation, cost management (FinOps), automation, and modernisation initiatives., • Ensure all infrastructure and Azure cloud services are secure, resilient, compliant, and aligned to customer strategy., • Build strong relationships with the customer’s IT leadership, acting as their trusted advisor on Azure cloud strategy, roadmaps, and future-state architecture., • Oversee SLA/OLA performance for infrastructure and Azure managed services, ensuring KPIs and contractual commitments are met., • Support and mentor team members, fostering deep Azure capability, technical excellence, and career growth., • Ensure compliance with policies, regulatory requirements, and ISO standards (ISO 27001, ISO 9001)., • Collaborate with Service Delivery, Transition, and Technical Account Management to ensure smooth onboarding of cloud services and migrations into BAU support., • Produce service performance reports and lead technical and cloud service reviews with the customer. 📌 What You’ll Be Doing • Own the technical and cloud relationship with the customer for Infrastructure and Azure Managed Services., • Provide expert input into Azure architecture, landing zones, governance, and cloud operating models., • Shape cloud roadmaps, transformation programmes, and future-state designs aligned to business outcomes., • Champion cloud best practices, including automation (IaC), resilience, security-by-design, and scalability., • Participate in Change Approval Boards (CAB), risk assessments, and cloud governance forums., • Oversee proactive monitoring, patching, capacity management, backup, DR, and vulnerability remediation across Azure and hybrid environments., • Represent our managed service business with professionalism, clearly demonstrating ongoing cloud value, optimisation, and innovation., • Contribute to the design of new Azure managed services offerings and advise customers on adoption opportunities. ✅ About You • Proven leadership experience within an Infrastructure, Cloud, or Technical Services environment., • Strong Azure cloud expertise is essential, including:, • Azure IaaS/PaaS, • Azure networking, security, and identity, • Azure migration strategies and tooling, • Hybrid and multi-cloud environments, • Azure managed services and operational best practices, • Strong technical background with the ability to advise on complex cloud and infrastructure solutions., • Experience acting as a trusted advisor to senior stakeholders on cloud strategy and transformation., • Passionate about cloud modernisation, service improvement, automation, and cost optimisation., • Strong knowledge of compliance standards such as ISO 27001 and ISO 9001. 🌱 Our Commitment to You We’re proud to be an equal opportunity, Disability Confident employer. At Ultima, we celebrate our differences and strive to build an environment where everyone feels respected, valued, and able to succeed. Not sure you meet every single requirement? People from underrepresented groups may be less likely to apply unless they meet every qualification. At Ultima, we’re committed to building a diverse and inclusive workplace, so even if your experience doesn’t align perfectly, we encourage you to apply. You might be exactly who we’re looking for. Apply now, or reach out to our Talent team if you have any questions — we’re always happy to chat about how we can make work, work for you.

🛡️ Principal Engineer (FinTech SaaS) – UK Remote 💻 We are representing a scaling B2B FinTech that provides core decisioning infrastructure for the global financial services sector. Their enterprise SaaS technology enables major lenders to modernise their credit assessment processes, allowing for more efficient deployment of capital to the commercial sector. By integrating sophisticated data layers into traditional banking workflows, they are significantly improving how credit is optimised and distributed to businesses. We are looking for a product minded Principal Engineer to serve as the ultimate technical authority and strategic advisor across multiple product squads. 🇬🇧 Location: Remote-friendly (UK). The team values flexibility, with an expectation to attend high-level strategy meetings occasionally. 💰 Salary & Package: £140,000 + Equity, 25 days leave (plus Bank Holidays), 4x Life Assurance, Private GP, and a comprehensive rewards scheme. ❓ Is this your next challenge? • Are you a product-obsessed engineer? We need someone who doesn't just build to spec, but obsessively focuses on the customer and identifies the right problems to solve to deliver maximum commercial impact., • Do you excel at cutting through ambiguity? You should enjoy transforming vague product needs into flexible, extensible architectural solutions that solve real-world industry problems., • Are you a veteran engineer who still loves being "hands-on"? This role requires a technical leader who stays close to the code while guiding high-level strategy and acting as a primary mentor for senior engineers. The Opportunity 🎯 This is a high-visibility leadership role. You’ll be fostering a culture of "intellectual curiosity" and engineering excellence across several multidisciplinary squads. You will be the bridge between complex product needs and robust, scalable reality—helping the business "make it work, then make it beautiful." What You’ll Be Driving 🛠️ • Technical Governance: Acting as the trusted authority on architecture, ensuring systems are flexible, scalable, and resilient., • Platform Evolution: Leading the design of robust functionality, including developer-friendly APIs, intricate domain modeling, and data integrations., • Strategic Problem Solving: Identifying cross-cutting technical hurdles and driving the adoption of solutions across the entire engineering organisation., • High-Bar Mentorship: Setting the gold standard for collaboration, from technical coaching to providing exceptionally clear documentation and code reviews., • Product Collaboration: Working alongside Product Managers to turn business goals into elite-level software. Your Experience & Expertise ✨ • Consistent Senior Leadership: You have a proven track record of continuous experience in a Senior Staff, Principal or Architect capacity., • Back-End Mastery: Extensive professional background working with the JVM ecosystem (specifically Java or Kotlin)., • Modern Web & Orchestration: Ideally you will have proficiency in JavaScript frameworks and experience with workflow engines., • Cloud-Native Data: Solid experience architecting on AWS and managing both relational and document-based data stores like Postgres and MongoDB., • Delivery Standards: You are a champion of automated testing and deployment pipelines, with deep expertise in TDD and CI/CD workflows., • Complex Domains: Ideally, you have navigated the world of SaaS within regulated environments, understanding the nuances of data protection and multi-tenant security. ➡️ If you are a product-focused technical leader ready to own the strategy of a disruptive FinTech platform, apply now! (Please note: Applicants must have the right to work in the UK as visa sponsorship is not available at this time).

Join Us as a Temporary Customer Service Advisor!.Are you ready to make a difference in the world of education? Our client, a prestigious organisation in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline.This

Trusted luxury boutique Travel Agency is seeking an experienced Travel Advisor to join their established, friendly team of Travel Agents, South-East of Birmingham city centre. If you already work with an independent travel agency, or if you are working for a multiple travel agency and want a change, where you can create customers dream itineraries by working with a variety of tour operator? A great salary of £26k pa - £30k pa is available, dependent on experience (and you must have previous solid travel agency experience). Mon-Sat 5 day rota (4 days may be consider too). As an Independent Travel Consultant, you can expect to be dealing with dynamic packaging/tailor-made holidays, along with package holidays. JOB DESCRIPTION: • Working face-to-face and over the phone taking enquires from customers., • Quoting holidays and converting these to bookings., • Keeping your product and brand knowledge up to date whilst having in- depth knowledge of the company's brochures and destinations., • You can expect to be dealing with dynamic packaging/tailor-made itineraries, along with package holidays., • Offering excellent customer service, dealing with complaints in a calm and diplomatic manner., • Working hours are Mon- Fri 9am-5.30pm and Sat 9am-5pm on a rota. EXPERIENCE REQUIRED: You must have previous current or recent experience of working in a travel agency for at least 12 months (for top end s...

Collections Advisor, Coleshill Hours 9 5 pm (Monday Friday) Salary range £28,000 - £30,000 per annum JOB RESPONSIBILITIES Dealing with a high volume of calls, letters, text messages and emails Communicating with customers Working with customers and business partners to secure payments Ensuring all arrears are kept to a minimum Understand the financial circumstances and requirements of the customer and work with the customer to identify a solution Building rapport and strong relationships providing a quality-oriented, highly customer-focused service COMPLIANCE, TRAINING & DEVELOPMENT REQUIREMENTS Keep up to date with compliance regulation updates Attend and/or complete any mandatory training courses stipulated by the Company Lead by example and emb...

A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m. We're still enjoying strong growth and looking for more Advisors to join our team. As an Installer you will visit customers in their homes to measure and install a fantastic range of products, including shutters. Our team of Design Consultants will process the order and take payment so you can focus on offering great customer service. If this is unlike anything you've done before that's ok – most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support. Some of our installers have experience in construction or trades such as joiners, carpenters, and window or kitchen fitters. Your strong desire to learn and our award winning training will help you succeed. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions – all from th...

Drive revenue. Shape customer success. Be our next Microsoft Sales Specialist! Were looking for a highly motivated and results-driven Microsoft Sales Specialist to join our dynamic sales team. In this role, youll help shape the success of our Microsoft-led solutions by driving sales growth, building trusted customer relationships, and contributing to the ongoing development of Intercitys managed services portfolio. This is a fantastic opportunity to join a fast-paced, forward-thinking organisation where your commercial impact will be recognised and rewarded. About The Role As a Microsoft Sales Specialist, you will: • Identify and qualify new opportunities, engaging with SME and Enterprise clients to position Microsoft products and services that deliver value., • Own the sales cycle, from prospecting to close, preparing high-quality proposals, and supporting deal closure in line with Intercity processes., • Maintain accurate pipeline forecasting and sales reporting, updating the Sales Manager regularly on progress and outlook., • Build strong, trusted relationships with customers, from IT decision-makers to C-suite stakeholders, acting as a consultative advisor on Microsoft strategies., • Support the wider sales function, bringing specialist product and service...

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and re-imagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within ourDistribution and connectionsteam. As one of the largest Independent Connection Providers (ICPs) in the UK, we support distribution network operations across infrastructure. Our team installs and maintains distribution networks and ensures reliable connections for customers. carrying out electrical planned work, customer connections and network reinforcement. Want to come and be a part of it? What will you be doing? Are you passionate about health, safety, and environmental quality? Are you a committed SHEQ Advisor who wants to make a real difference? Do you thrive in a dynamic environment? If yes, this is the role for you! • You'll monitor direct em...

Business Development Manager AHU Site Services Location: National role - Fully remote Salary: £60,000 - £70,000 plus bonus Benefits: Company car or car allowance + full benefits package A leading British HVAC manufacturer is looking to appoint a technically strong Business Development Manager to help grow its AHU refurbishment and site services offering across the UK. The business is looking for someone with strong AHU knowledge who can build relationships, identify refurbishment opportunities and act as a trusted technical advisor to end users, FM companies, estates teams and contractors across commercial and public sector buildings. The Role • Developing relationships with FM providers, contractors, consultants and end users across the UK., • Identifying AHU refurbishment, retrofit and lifecycle upgrade opportunities within existing building portfolios., • Carrying out site visits and technical discussions around ageing or inefficient AHU equipment., • Promoting energy-efficient refurbishment solutions as an alternative to full replacement., • Building and developing a long-term project pipeline., • Working closely with internal technical and service teams to develop practical customer solutions. What We're Looking For • Strong technical underst...

About the role An excellent opportunity has become available for a motivated Trainee Service Advisor to join our team at Sytner Oldbury. A key part of this role is managing both inbound and outbound booking calls. You will be responsible for scheduling customer bookings, providing clear information, and ensuring every caller receives an exceptional level of service. These calls will form a part of your daily responsibilities and are essential to delivering a smooth customer journey. Alongside this, you will support our Service Advisors to provide outstanding customer care and act as the vital link between our customers and the workshop. You will keep customers informed throughout their vehicle service, answer any questions they may have, and liaise closely with technicians and workshop control to monitor vehicle progress and ensure timely completion. You will also be able to give clear and confident advice on our products and services. This is a fast-paced role where customer care always comes first. You’ll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. Sytner Trainee Service Advisors work a variety of flexible patterns, which can typically include weekends, to ensure we deliver the highest possible levels of service. About you We welcome applications from individuals with the willingness to lear...

So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. If you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. We're looking for passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you've found your feet as an Optical Assistant, you won't just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers. Our business Come and join the Dudley Specsavers store. The state-of-the-art store has all new equipment and is cutting edge in its design and customer/colleague facilities. Are you ready to join a super high performing business which is centred around colleague excellence and developing our teams to be the best and further their careers? All combined with regular social events, nights out and incentives. Our team We have a wonderful team of 40 dedicated people in our store ready and waiting for you to meet. What's on offer? As well as all the support you need and great training and development opportunities, we ha...

Collections Advisor, Coleshill Hours – 9 – 5 pm (Monday – Friday) Salary range £28,000 - £30,000 per annum JOB RESPONSIBILITIES • Dealing with a high volume of calls, letters, text messages and emails, • Communicating with customers, • Working with customers and business partners to secure payments, • Ensuring all arrears are kept to a minimum, • Understand the financial circumstances and requirements of the customer and work with the customer to identify a solution, • Building rapport and strong relationships providing a quality-oriented, highly customer-focused service COMPLIANCE, TRAINING & DEVELOPMENT REQUIREMENTS • Keep up to date with compliance regulation updates, • Attend and/or complete any mandatory training courses stipulated by the Company, • Lead by example and embed the conduct rules in every aspect of your work, • Identify and approve relevant training opportunities EXPERIENCE/PERSON SPECIFICATION • Experience within a collections and/or credit control environment, • Excellent telephone and negotiation skills, • Excellent written and verbal communication skills, • Proficiency in IT software packages, • Confidence, resilience and strong team-working skills, • A driven approach to...

Job Introduction We are recruiting for a Service Advisor to join our Land RoverDealership in Solihull. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Salaries include basic salary plus a monthly bonus, with an OTE of £40,000. Role and Responsibilities You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services. • Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload, • Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover., • Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls., • Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time. About you • You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers, • A well-presented individual with a desire, attitude and character to succeed <...

Job Title: Sales Progressor Location: Shirley, Solihull Basic: £26,000 OTE: £30,000+ Job Types: Full-time, Permanent Working days: Monday-Friday, no weekends A great opportunity for a talented Sales Progressor, with a thorough understanding of how to get a property transaction to completion, to join one of the most vibrant, energetic and rapidly growing Estate Agency firms. The perfect candidate will be tenacious, accurate, driven and committed; an excellent communicator and relationship builder who has an intricate knowledge of the processes involved in a property sale. You will be responsible for liaising with and updating clients on the progress of their sale and ensuring that all parties in the chain are aware of required time-scales through constant communication with solicitors, mortgage advisor, as well as your own and other agencies. The skills required for this Sales Progressor role will include: • Previous experience in residential property sales progression, • Excellent customer service, • Strong organizational skills, • Knowledge of the sales process, • Ability to build strong business relationships, • Confident in liaising with other sectors, • Be able to work under pressur...

Sales Advisor - West Midlands £28,000 - £32,000k annual salary (OTE £50,000K) 9:00am - 5:30pm (Monday, Thursday, Friday, Saturday, Sunday) Excellent opportunity to develop your career! Are you ready to take your career to the next level? Do you have a passion for sales and a knack for building strong customer relationships? If so, we want YOU to be our clients next Sales Advisor! Our client is a leading player in the Building & Construction industry, committed to delivering exceptional products and services to our valued clients. Their team is growing, and we're on the lookout for a dynamic Sales Advisor who shares our enthusiasm and commitment to excellence. Why work for this company? A permanent contract with a competitive salary and performance-based incentives A lively, supportive work environment with a team that values collaboration Ongoing training and professional development opportunities to help you succeed Employee discounts on products and services Opportunities for career advancement within a thriving companyYour Role: As a Sales Advisor, you will be the first point of contact for customers, providing them with top-notch service and guidance. You'll play a crucial role in driving sales and ensuring our clients receive the best possible experience. Key Responsibilities: Engage with customers to understand their needs and provide tailored solutions Generate and follow up on le...

In-house Legal Manager role with a UK business (part of wider international group) and leaders in their sector. Location - West Midlands / Birmingham HQ (Hybrid 2 days pw in the office) Salary c.£80000 + car allowance + bonus You will act as the key legal advisor to the Group, UK Board and Leadership team and provide prompt, accurate and pragmatic legal advice and support across a range of areas including - Contract Management - inc B2B customer-facing terms, supplier agreements, procurement etc - Manage disputes, insurances risk, IP queries, corporate support - Governance matters, compliance and take on Co Sec duties as appropriate - Supervise on Property issues - Provide ad-hoc support across H&S, Employment and ESG There is genuine opportunity to add value, build process, and drive efficiencies across the Group, creating a proactive, function acting as a true business partner across the business. You will report in to a highly personable, commercial FD and manage the function including the contract administrator motivating, coaching and driving a positive working culture Ideally you will be a qualified solicitor/CILEX/Barrister and have 5+ years PQE gained with hands-on industry experience and a broad understanding of commercial law. We are open on sector background as customers cover the full range of businesses across both private and public sector, including some very large household names. Values are impo...

Sales Advisor Were looking for ambitious, target-driven sales professionals to join our SME Acquisition or Customer Success teams, helping small businesses across the UK grow with BT and EE. If you thrive in a fast-paced contact centre environment, enjoy hitting targets, and want to develop a long-term sales career, this is your opportunity to step into a role with real earning potential, variety, and progression. Youll be at the heart of SME growth, using strong sales skills and customer conversations to win and grow business by converting inbound and outbound leads, while upselling and cross-selling across mobile, connectivity and digital services. Youll manage a portfolio of SME customers, build relationships with business owners and decision-makers, and use outbound activity to identify needs and match the right solutions, while keeping CRM systems accurate and following best practice. Youll work in a target-driven environment to achieve sales, revenue and activity KPIs, build and manage a strong pipeline, and ensure opportunities are progressed effectively to deliver consistent growth. There are roles within both our Acquisition and Customer success teams and will discuss both throughout the assessment...

Trusted luxury boutique Travel Agency is seeking an experienced Travel Advisor to join their established, friendly team of Travel Agents, South-East of Birmingham city centre. If you already work with an independent travel agency, or if you are working for a multiple travel agency and want a change, where you can create customers dream itineraries by working with a variety of tour operator? A great salary of £26k pa - £30k pa is available, dependent on experience (and you must have previous solid travel agency experience). Mon-Sat 5 day rota (4 days may be consider too). As an Independent Travel Consultant, you can expect to be dealing with dynamic packaging/tailor-made holidays, along with package holidays. JOB DESCRIPTION: Working face-to-face and over the phone taking enquires from customers. Quoting holidays and converting these to bookings. Keeping your product and brand knowledge up to date whilst having in- depth knowledge of the company's brochures and destinations. You can expect to be dealing with dynamic packaging/tailor-made itineraries, along with package holidays. Offering excellent customer service, dealing with complaints in a calm and diplomatic manner. Working hours are Mon- Fri 9am-5.30pm and Sat 9am-5pm on a rota.EXPERIENCE REQUIRED: You must have previous current or recent experience of working in a travel agency for at least 12 months (for top end salary you will have more experience). You must ha...

This 6-month contract is an opportunity for a hands-on Senior HR Advisor to operate at a Junior Business Partner level, supporting a fast-paced organisation through high-volume employee relations and organisational change activity. You will partner closely with managers, influence stakeholders, and play a key role in shaping and delivering people strategy. Client Details Our client is a large, well established UK organisation headquartered in Birmingham, and a growing national footprint. Operating in a fast moving SaaS environment, the organisation delivers technology enabled solutions to a broad customer base and is focused on continued growth, scalability and operational maturity. They are seeking an experienced HR professional to support a significant period of change and activity. Description As a Senior HR Advisor, you will play a key role in partnering with line managers and supporting the delivery of both strategic and operational HR activity. This role will initially focus on managing a high volume of workload, with the opportunity to operate at a Junior HR Business Partner level. Key responsibilities include: • Acting as a trusted HR partner to line managers across multiple business areas, • Coaching and supporting managers on:, • Performance management, • Employee relations matters (grievance, conduct, disciplinary), • Managing complex ...

At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service. We're looking for a warm and personable Design Advisor to join our superb team within our stunning Showroom in Edgbaston a permanent, part time basis working , 5 hours on a Saturday and 5 hours on a Sunday. 10 hours over 2 days of the week. You'll be someone who loves making people feel welcome, has exceptional customer service experience, a keen eye for interiors, and brings energy and organisation to everything you do. What you'll be doing As a Design Advisor, you'll be the first point of contact for our customers, offering a warm welcome and thoughtful guidance as they explore everything from gifting and home styling to whole-home collections and kitchen design services. With a natural eye for interiors and a genuine passion for service, you'll help customers feel confident, inspired and supported throughout their Neptune journey. Day to day, you'll: • Deliver a warm and welcoming experience, greeting customers, offering refreshments, and guiding them through the showroom., • Understand each customer's needs, offering thoughtful advice on gifting, styling, furniture, kitchens, and materials., • Handle s...

Job Title: Customer Service Advisor Location: Aldridge (with future relocation to Burton-on-Trent in next 4-6 months) Pay Rates: £12.Shift Patterns: Mon-Thu 8:00-17:00, Fri 8:00-16:30 (1‑hour unpaid lunch) Driving licence required Our client is seeking a confident and proactive

Job Title: New Homes Sales Advisor (Floating Role).New Homes Sales Advisor On Behalf of Our Client.We are recruiting on behalf of our client, a five-star house builder, for a motivated and customer-focu.

Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and.

As a Car Finance Sales Advisor, you'll work with pre-qualified customers, approved lenders, and trusted dealerships to deliver a smooth, compliant, and customer-first car buying journey. This is an office-based, FCA-regulated sales role, ideal for someone with expe.

Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment.

Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. Dedicated Employee Experience Progress Here to support TP journey. To join us in th

West Brom Building Society is seeking a customer-centric individual for a permanent position in West Bromwich.

The Vella Group Repair Centres in Wednesbury is seeking a full-time Customer Services Advisor. Join our dedicated team and make a difference in customer service! #J-18808-Ljbffr.

Scrivens Opticians & Hearing Care is seeking enthusiastic Customer Service Advisors to join our team in Birmingham.This full-time role involves acting as the first point of contact for customer queries and ensuring a high standard of service.Candidates should have excellent communication skills and

A leading automotive service provider in West Bromwich is looking for a customer service representative.

We believe that inclusive and accessible recruitment opens our doors to a broader, more diverse talent pool—bringing in candidates with varied backgrounds, experiences, and perspectives. We believe that banking should serve the common good—and that starts with understanding our customers deeply

Handling queries with confidence whether it’s about our products, services, or anything else customers need. Staying up to date on all our products and services so you’re always ready to share your knowledge and support with our customers. Providing a service so good that our customers tell thei

Steven Eagell Group in Birmingham is looking for a Parts Advisor to deliver outstanding customer service and manage parts sales effectively. As a Parts Advisor, you'll manage stock levels, process customer orders, and promote genuine parts and accessories. The ideal candidate will have 2+ years of e

A well-established Housing Association in England is looking for a Customer Service Advisor to provide invaluable support within a busy Customer Contact Centre. This role involves making high volumes of outbound calls and handling various inbound enquiries related to housing services such as repairs

We are currently seeking a motivated and personable Service Advisor to join our dynamic team and contribute to our ongoing growth and customer satisfaction. As a Service Advisor, you will be the vital link between our customers and the workshop. Previous experience as a Service Advisor or in a simil

Are you passionate about helping people and delivering outstanding service? At Scrivens Opticians & Hearing Care, we are looking for enthusiastic Customer Service Advisors to join our friendly and fast-paced team at our Head Office in Birmingham. A customer-first attitude is essential, and while pre

BT Group is searching for a Sales Advisor in Birmingham to join their teams focused on small to medium enterprises.This position offers a target-driven environment where you'll leverage your sales skills to help businesses grow.The role entails managing customer relationships, upselling products, an