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Customer Service Advisors Needed in Solihull.Solihull Metropolitan Borough Council is looking for a motivated, empathetic and customer-focused individual to join our Customer Services team.As a Customer Service Advisor, you will be the first point of contact for residents, providing clear, accurate

Salary: £40,000 + Monthly Commission + Annual Bonus + Car Scheme/Allowance + Benefits Industry: Industrial Automation & Control Distribution A fantastic opportunity has arisen for an ambitious Account Manager to join one of the UK’s leading distributors of industrial automation and control products. This organisation is part of a global group with a strong long‑term vision, a people‑first culture, and a commitment to sustainability, innovation, and continuous improvement. You’ll be joining a growing UK team of over 250 colleagues, all working together to support customers across manufacturing, engineering, OEM, and system integration environments. About the Role Covering the Coventry and Birmingham region, you will manage and develop an established territory with around 70 active accounts, generating approximately £2M in annual spend. You’ll work with customers ranging from SMEs to major blue‑chip organisations, positioning technically beneficial and commercially attractive automation and control solutions. This is a home‑based role with customer visits expected around four days per week, supported by a highly capable internal sales team and industry‑leading product specialists. Key Responsibilities • Manage and grow an existing customer base across your territory, • Identify new business opportunities through networking, lead follow‑up, and market awareness, • Position automation, control, safety, and electrical solutions that add real value to customers, • Develop long‑term relationships with stakeholders at all levels, • Coordinate internal and external resources to deliver excellent customer service, • Work towards ambitious sales targets with autonomy and accountability, • Act as a trusted advisor, demonstrating integrity and professionalism What You’ll Bring • Proven experience in new business development and account management, • Strong relationship‑building skills and confidence in customer‑facing environments, • Tenacity, resilience, and a genuine will to succeed, • Ability to work independently and manage your own territory, • Good organisational skills and the ability to prioritise effectively, • Curiosity and an interest in understanding how things work, • Ability to identify customer needs and match them with the right solutions, • GCSEs (or equivalent) in Maths and English, • Knowledge of automation, control, or technical products is advantageous — full training provided

HEAD OF PARTNERSHIP MANAGEMENT The Fuel Store (TFS) is a progressive, Birmingham based business using technology to develop its market and stay ahead of the competition. It is on a mission to revolutionise the way business is conducted in its chosen business segments. The business is a leading provider of fuel and associated products into the transportation sector. TFS provides a range of products and solutions to its customers which help them to increase profits through increasing basket size, customer loyalty and usage; serving customers more efficiently and cost-effectively. It currently facilitates the provision of and processes the transactions to allow over 60 million litres of Fuel per annum through its card processes. The business was started 10 years ago and to date has grown organically. Future development will be a combination of organic and inorganic growth offering its customers a carefully thought out package of products with software that enables easy/dynamic/cost optimised fleet management at its core. The business is very efficient and proudly operates with circa 50 colleagues whilst delivering over £70m of turnover. It means that the senior management team need to be able to operate at both the strategic and operational level often in the same meeting. The ability to ‘roll up your sleeves’ and deliver your own solutions is a hugely important asset to us. Over the last 3 years the growth of the business has stalled. Whilst the business is profitable the shareholders are keen that the business returns to a rapid growth phase with improved profitability. A new CEO has been appointed with a strong track record of successful growth and he will lead the twin track approach of organic and inorganic growth. We’re looking for a Head of Partnership Management to work alongside the MD to lead the relationships with our third party non fuel product partners as well as work internally to maximise sales of our partners products. This year we have decided to deepen our partner relationships because the business was being spread too thinly in trying to manage multiple relationships at a high level. We will rationalise those approximately 20 relationships and really grow the core (circa 10) set of products through the provision of innovative solutions and marketing to existing and new customers. We will take on selective new partners in our chosen strategic areas and to that end we have already commenced negotiations with new partners. The Head of Partnerships will be an integral part of the Commercial Team and will be expected to contribute to the wider commercial agenda. Brief Overview: Type of Opportunity: Permanent, Full Time Salary: £60k base + bonus and benefits Location: Birmingham, (4 days a week expected in the office) Reports to: MD Responsibilities of the Head of Partnership Management: • Responsible for leading the relationships with our non fuel product providers, • Responsible for leading the relationships with our affinity partners, • Negotiate commercial agreements with existing and new product providers, • Analysis of the existing product portfolio to understand (inter alia) profitability by product in order to develop sales and marketing strategies for both new and existing customers., • Build financial and strategic models for new products, services, and commercial initiatives., • Seek out ‘best in class’ providers of ancillary product providers, • Liaise with the sales and marketing teams to ensure the ancillary products are being appropriately sold, • Work with the Executive to develop the longer term business strategy for the non fuel products, • Work with the Commercial Team in general to ensure the customer propositions for the company are appropriate To have the ability to contribute to The Fuel Store’s success, you will need the following knowledge, skills and experience: • Educated to degree level, • Great interpersonal skills, • Understanding of data analytics tools and how to extract information from large quantities of data, • Creative in approach, always looking for new, outside-the-box ways to deliver solutions, • Confident managing multiple priorities in a fast-paced environment., • Data-aware, able to interpret financial and operational metrics to give insights/solutions to improve results., • Self-motivated, proactive, and committed to personal development through ongoing learning and upskilling., • Collaborative and confident working closely with stakeholders across all levels. Desired: • Demonstrable track record of business improvement gained through data insight, • Prior exposure to senior stakeholders in a fast paced environment You should apply if you: • Are genuinely passionate about our business and want to work with great people with great opportunities., • Take pride in spotting opportunities and feel comfortable in turning them into business enhancing solutions., • Thrive in a fast-paced, growing business where your ideas and actions directly influence success., • Are naturally curious, proactive, and love tackling challenges with creativity and energy., • Want to keep learning, investing in your own development while also contributing to wider colleague growth., • Want to be part of a forward-thinking, people-driven team that values innovation, collaboration, and continuous improvement. Our Culture TFS are in the simplicity business and we are building a team, who look at the world a little differently. People that look at the needlessly complicated and say ‘that’s nuts’. People that are bold enough to challenge convention. And brilliant enough to actually change it. What’s in it for you? • Competitive Base Salary, • Salary Sacrifice Pension Scheme: After 12 weeks of continuous employment, you will be automatically enrolled into our Pension Scheme., • Life Assurance: Payable at 3x Basic Salary, • Health & Wellbeing: You will have access to MediCash upon passing their probation, this will allow you to access healthcare cashback schemes, retail discounts, counselling, for yourself and up to 4 Children., • Holiday Entitlement: You will be entitled to 26 days annual leave plus all statutory holidays., • Financial Advice: Access to 1-2-1 financial advisor sessions free of charge., • Career Progression: We track all employees progression by creating personal development plans, we have an in house L&D Specialist dedicated to help you improve and grow professionally., • Location: Based in Birmingham City Centre, • Supporting local charities: We are passionate about giving back to the local community and supporting charities as much as we can. A little more for you to know… We want to be a place where everyone has a sense of belonging. Our team is growing rapidly and that means that we want collaborative, talented colleagues to help us to invent The Fuel Store’s future. We will support you, nurture you, and give you the best platform to succeed. If you think that you could add value here at The Fuel Store, please apply. Equally, if you think your experience only meets part of the requirements, apply anyway! We’d love to review your application and if successful arrange a chat with you to find out if you could rise to the challenge and succeed in our business! We are also an equal opportunity employer and value diversity across the business. All applicants will be considered for employment without attention to ethnicity, race, religion, sexual orientation, gender identity, sex, family or parental status, neuro diversity or disability status, marital status, veteran status and national origin.

The Fuel Store (TFS) is a progressive, Birmingham based business using technology to develop its market and stay ahead of the competition. It is on a mission to revolutionise the way business is conducted in its chosen business segments. The business is a leading provider of fuel and associated products into the transportation sector. TFS provides a range of products and solutions to its customers which help them to increase profits through increasing basket size, customer loyalty and usage; serving customers more efficiently and cost-effectively. It currently facilitates the provision of and processes the transactions to allow over 60 million litres of Fuel per annum through its card processes. The business was started 10 years ago and to date has grown organically. Future development will be a combination of organic and inorganic growth offering its customers a carefully thought out package of products with software that enables easy/dynamic/cost optimised fleet management at its core. The shareholders are keen that the business goes into a rapid growth phase with associated profitability. A new CEO has been appointed and will lead the twin track approach of organic and inorganic growth. As a Sales Consultant, you will play a pivotal role at The Fuel Store by proactively driving business growth through outbound prospecting, negotiation and closing new deals. Your primary responsibilities will include opening and converting these opportunities, building strong relationships with potential clients, and engaging in persuasive communication to promote our products and services across fleet management. Your ability to understand client needs, provide tailored solutions, and consistently meet or exceed sales targets will be critical to your success. Brief Overview: Type of Opportunity: Permanent, Full Time Basic Salary: £32,000 Commission Structure: £10,800 OTE Location: Birmingham, B2 Reports to: Sales Manager Responsibilities for a Sales Consultant: • Conducting outbound cold calling sales calls with new prospects and identifying customer needs to provide appropriate solutions based on our product portfolio, • Challenging and influencing decision-makers to move deals forward and close opportunities, • Turn customer interest into commitment by confidently overcoming objections and securing sales., • Consistently pushing to exceed targets by capitalising on every opportunity, • Upselling our product portfolio to maximise sales with new customers where applicable, • Deliver a first-class client experience to ensure satisfaction and longevity, • Converting new business opportunities by promoting The Fuel Store brand and clearly communicating our offering, • Understanding client needs and requirements to deliver tailored solutions, • Cultivating consultative long-term relationships with clients to foster loyalty and repeat business, • Building and maintaining a strong pipeline of potential customers from generated leads, • Utilising our CRM systems to record and track customer interactions, • Achieving and exceeding KPIs in correlation with business needs, • Maintaining a high standard within your calls, focusing on compliance and quality checks monthly, • Displaying a competitive edge and results-driven mindset to outperform competitors in the market To have the ability to contribute to The Fuel Store’s success, you will need the following knowledge skills and experience: • At least 2 years’ experience in a Sales role, • Ability to work to a high volume and manage your own diary effectively, • The ability to learn quickly and take in complex information, • Familiarity with CRM systems and sales processes, • Familiarity with the Oil/Gas/Energy or Fuel industries is preferred but not essential, • Highly competitive and driven to outperform targets, with a natural hunger for success and a mindset geared toward winning in fast-paced sales environments, • Great aptitude for overcoming challenges, • Resilience and ability to focus on the detail but not forget the bigger picture, • Ability to work hard as an individual but also bring value to the wider team, • Excellent organisation and time management, • Be commercially savvy You should apply if: • Are genuinely passionate about sales, • Thrive in a fast-paced, growing business where your ideas and actions directly influence success., • Are naturally curious, proactive, and love tackling challenges with creativity and energy., • Want to keep learning, investing in your own development while contributing to the wider Sales team’s growth., • Want to be part of a forward-thinking, sales-driven team. Our Culture TFS are in the simplicity business and we are building a team, who look at the world a little differently. People that look at the needlessly complicated and say ‘that’s nuts’. People that are bold enough to challenge convention. And brilliant enough to actually change it. What’s in it for you? • Salary Sacrifice Pension Scheme: After 12 weeks of continuous employment, you will be automatically enrolled into our Pension Scheme., • Life Assurance: Payable at 3x Basic Salary, • Health & Wellbeing: You will have access to MediCash upon passing their probation, this will allow you to access healthcare cashback schemes, retail discounts, counselling, for yourself and up to 4 Children., • Holiday Entitlement: You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service up to 5 additional days., • Financial Advice: Access to 1-2-1 financial advisor sessions free of charge., • Career Progression: We track all employees progression by creating personal development plans, we have an in house L&D Specialist dedicated to help you improve and grow professionally., • Location: Based in Birmingham City Centre, with panoramic views from the office floor., • Supporting local charities: We are passionate about giving back to the local community and supporting charities as much as we can., • Other benefits: Feel free to take a look for yourself here! ___ A little more for you to know… We want to be a place where everyone has a sense of belonging. Our team is growing rapidly and that means that we want collaborative, talented Fuellers to help us to invent The Fuel Store’s future. We will support you, nurture you, and give you the best platform to succeed. If you think that you could add value here at The Fuel Store, please apply. Equally, if you think your experience only meets part of the requirements, apply anyway! We’d love to review your application and if successful arrange a chat with you to find out if you could be the next Fueller! We are also an equal opportunity employer and value diversity across the business. All applicants will be considered for employment without attention to ethnicity, race, religion, sexual orientation, gender identity, sex, family or parental status, neuro diversity or disability status, marital status, veteran status and national origin.

Overview Job Title: Principal BC Dynamics Consultant Location: Home-based with travel to client site or Columbus offices as required Salary: Negotiable (We aim to improve your current package) Bonus: Yes (Market leading) Holiday: 25 Days, Plus Bank Holidays (Increasing with Service) Medical Insurance: Yes (terms apply) plus additional HealthCashback Plan Hours: Full time (36.5 hpw) Travel/Expenses: A car is required for travel to client sites - expensed at 45p per mile from home address (excluding travel to any Columbus Office within 35mi) Company culture: Thrive, Grow and Shape the Future — People first. Columbus is a global digital consultancy with a local presence, supporting careers through clear, structured career paths and a culture built on trust, collaboration, curiosity, and customer success. What you will do / Responsibilities The role is for a Principal D365 BC Consultant within the D365 Business Central team. The following essentials describe the expected experience and capabilities: • Skilled experience within Microsoft Dynamics Business Central, with expert knowledge in at least 3 functional areas: Finance Management, Trade & Inventory, Service Management, Manufacturing, Projects (Jobs)., • Experience in implementing apps from common ISVs such as Continia, InsightWorks, Tasklet, etc., • Excellent ERP knowledge from NAV through to D365, • Curious, with a drive to challenge the status quo and improve, • Experience in implementing Microsoft Power Platform components, • Collaborates well with both internal and external colleagues, • Committed to personal development and becoming a Trusted Advisor, • Successfully leading multiple major implementations (150+ days) as a lead consultant, • 25 Days Annual Leave (Increasing with Service), • Columbus Benefits Hub – Discounts on Tickets, Shopping, Car leasing, Holidays, Food and More, • Enhanced Maternity Pay, • Access to Free Training Courses Delivered by Columbus Academy, • Free Microsoft Certifications and access to Microsoft Learn, • Modern air-conditioned office spaces managed by Cubo (multiple UK locations), • Free Barista Coffee and hot drinks, • Free Beer and Fizz every day (2 - 5pm), • Casual Dress Code, • Personal Pension Plan, • Life Assurance x4 Salary, • Cycle-to-Work Scheme, • £2,500 referral bonus, • Flexi-phone upgrade scheme (if eligible), • Free 24/7 Gym access, • Vitality Medical Insurance, • Westfield Health Cash plan (includes Employee Assistance Lines), • Mental health first aiders Check us out on Instagram or LinkedIn. Stay curious, collaborate, build trust, and deliver customer success. Suitable for candidates working with/as: Lead Solutions Architect, LSA, Solutions Architect, Senior Consultant, Principal Consultant, NAV, Navision, Business Central, D365, BC Gold Partner and Inner Circle As a Microsoft Gold Partner for over 20 years, Columbus has access to market-leading resources, training and certifications. As a Microsoft Inner Circle member, Columbus is among the Top 1% of the Microsoft ecosystem. With over 1,500 colleagues across more than 10 countries, we bring global perspectives with local understanding and a commitment to meaningful impact for our people and customers. \n#J-18808-Ljbffr

Overview Job Title: D365 Advanced Warehousing Principal Consultant Location: Home-based with travel to client site or Columbus offices as required Salary: Negotiable (We aim to improve your current package) Bonus: Yes Holiday: 25 Days, Plus Bank Holidays (Increasing with Service) Medical Insurance: Yes (terms apply) plus additional HealthCashback Plan Hours: Full time (36.5 hpw) Travel/Expenses: A car is required for travel to client sites - expensed at 45p per mile from home address (excluding travel to any Columbus Office within 35mi) About Columbus THRIVE, GROW and SHAPE THE FUTURE Diversity and Inclusion are close to our hearts. By joining our team, you will be part of a supportive network that values your voice, respects your ideas, and promotes a healthy work-life balance. Our average length of service in the UK is 8 years, as we are committed to cultivating an inclusive workplace culture that celebrates and supports career growth and advancement in becoming a Trusted Advisor. We provide equal opportunities for everyone, ensuring a level playing field for all candidates. We actively encourage applications from all backgrounds to apply for positions across our organisation, and in return, we will give you the tools and support to Thrive with us, Grow your Skillsets, and be empowered to Shape the Future. Columbus Dynamics team, At Columbus, we value collaboration, trust-building, curiosity, and delivering customer success. By joining our Dynamics team, you will have the opportunity to contribute to these values while continuously developing your skills and knowledge. Right from day one, you're welcomed into a team of supportive and friendly colleagues who share the same enthusiasm to deliver customer success. So get ready for a journey filled with diverse projects, each bringing a new challenge, a fresh team to collaborate with, and innovative functionalities to master. The growth opportunities are endless, allowing you to connect with colleagues from around the world and fostering a truly global perspective. The role The role of D365 Advanced Warehousing Principal Consultant As a Principal Consultant, you’ll take ownership of complex D365 Advanced Warehousing projects, bringing clarity to clients, mentoring your team, and guiding solutions from concept to go-live. You’ll lead scoping sessions, influence design and architecture, and ensure delivery meets the highest standards. You’ll be a trusted advisor, helping our clients optimise their finance operations and realise long-term value. You’ll also play a key role internally: coaching consultants, contributing to our best practices, and helping us grow. You’ll work across industries, collaborate with talented colleagues, and have space to shape your career in the direction that excites you, whether that’s thought leadership, solution design, or strategic consulting. Travel and Hybrid Working We have an environment that gives you the flexibility to achieve an effective work-life balance for you and your family, whether you want to work from home or at one of our Cubo offices around the UK. We continue to offer our customers onsite consultancy time if requested, so flexibility around travel and overnight stays is expected, dependent on the project requirements. On-site time is planned ahead of time, within 2-week blocks, so you know well in advance where you will be working. We encourage those in customer-facing roles to aim to come into the office at least once a month, and teams and client meetings; however, you can work from Nottingham HQ or any Cubo office regularly if you prefer, whichever suits you. About You (The Essentials) • Experience in implementing D365 Advanced Warehousing modules within a customer or partner environment, • Knowledge of working within the Manufacturing, Retail, Warehousing and Life Science industries, • Ability to deliver complex ERP projects with the end result being a referenceable customer, • Ability to build and maintain effective working relationships with C-Level Stakeholders and become their Trusted Advisor, • Experience with leading and guiding a team, offering advice and being a primary contact to customers beyond a core functional area, • Full drivers licence and access to a vehicle, • Curious, looking to challenge the status quo and improve, • Collaborates well with both internal and external colleagues At Columbus, you will get: • 25 Days Annual Leave (Increasing with Service), • Columbus Benefits Hub – Discounts on Tickets, Shopping, Car leasing, Holidays, Food and More, • Enhanced Maternity Pay, • Access to Free Training Courses Delivered by Columbus Academy, • Free Microsoft Certifications and access to Microsoft Learn, • Modern air-conditioned office spaces fully managed by Cubo (multiple UK locations), • Free Barista Coffee and hot drinks made in-house, • Free Beer and Fizz every day (2 - 5pm), • Casual Dress Code in our Offices, • Personal Pension Plan, • Life Assurance x4 Salary, • Cycle-to-Work Scheme, • £2,500 payment for successful candidate referrals, • Flexi-phone upgrade scheme (if eligible), • Free 24/7 Access to Cubo Gym(s), • Vitality Medical Insurance, • Westfield Health Cash plan (includes an Employee Assistance Line), • Mental health first aiders STAY CURIOUS, COLLABORATE, BUILD TRUST, and DELIVER CUSTOMER SUCCESS Suitable for candidates working with/as: SeniorFSA, Senior Business Consultant, Senior Finance Business Consultant, Senior D365 Consultant Gold Partner and Inner Circle As a Microsoft Gold Partner for over 20 years, Columbus has access to a range of market-leading resources, training and certifications. As well as a host of awards, Columbus has twice been named partner of the year by Microsoft. As a Microsoft Inner Circle member, Columbus has been recognised as part of an elite category of partners. This honour is only awarded to the very best in the industry for thought leadership, innovation and dedication, with Inner Circle partners representing only the Top 1% of the Microsoft ecosystem. \n#J-18808-Ljbffr

A leading technology and services provider is seeking a Principal Identity M365 Consultant to design and deliver impactful Microsoft 365 solutions across various sectors. You will guide strategy, mentor junior consultants, and act as a trusted advisor to clients, ensuring successful project outcomes. The ideal candidate will have substantial experience with Microsoft 365 technologies, strong communication skills, and a customer-centric approach. This role offers a competitive salary and opportunities for professional growth.\n#J-18808-Ljbffr

Customer Success Associate - Birmingham. We are seeking dedicated Customer Success Associate that are passionate about enhancing the experience of business travelers. Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction.

Sales Engineer Location: Remote (UK-based) – with travel to customer sites Salary: £90-120k +20% bonus + car allowance + extensive benefits package Clearance Requirement: SC (Security Cleared) – required Please note: Only candidates with current SC clearance will be considered. Our client is at the forefront of digital transformation, supporting the world’s most essential organisations through their most complex digital challenges. By providing visibility and insight at an unparalleled scale they help clients solve problems faster, secure what matters, and drive continuous innovation across their digital ecosystems. We are now seeking a Sales Engineer to support the growth of UK public sector accounts. This is a remote, client-facing role for a highly technical and experienced presales professional with a strong Government/Public Sector background and current SC clearance. Key Requirements We are looking for a client-facing technical expert with deep presales experience, capable of operating in complex and secure environments. Essential skills and experience: • 5+ years’ experience in IT, with at least 3 years in presales, network engineering, or technical support, • Demonstrable success supporting UK Government or public sector clients, • Cisco routing, switching, gateways, and applications, • TCP/IP, SNMP, Netflow, VoIP, • LAN/WAN topologies (MPLS, Frame Relay, ATM), • Security concepts and network infrastructure design, • Operating systems – Linux, Windows, • Cloud and virtualisation technologies – SDN/NFV, Public/Private Cloud, • Performance tools – HP/OV, Tivoli, EMC SMARTS, ArcSight, • Relevant certifications – CCNA, CCNP, CCIE, • Formal presales training (e.g. Sandler, Siebel, Afterburner), • Excellent communication and presentation skills – verbal, written, and visual, • Comfortable with 60-70% UK travel Desirable qualifications: • Degree in Computer Science, Software Engineering, or equivalent technical military training, • MBA or relevant business/leadership qualification, • Knowledge of products such as Arbor, Radwhere, Riverbed, A10, ExtraHop, • Experience authoring whitepapers, contributing to product strategy, • Familiarity with security audits, RFP/RFI responses Role & Responsibilities As Sales Engineer, you will play a vital role in driving revenue by delivering technical presales support, demonstrating product value, and shaping best-fit solutions. Reporting to the Regional Sales Director, you will act as a trusted advisor for public sector clients and internal stakeholders. Responsibilities include: • Leading technical discovery and supporting the full sales cycle, • Creating and delivering high-impact demos and presentations, • Differentiating solutions from competitors using compelling value stories, • Acting as a technical expert across integrators, service providers, and Government, • Partnering with product and engineering to influence roadmaps and relay market feedback, • Contributing to technical documentation, RFPs, and whitepapers, • Building strong customer relationships and identifying upsell opportunities, • Representing customer needs internally and advocating for technical alignment, • Participating in industry events, speaking engagements, and strategic initiatives Additional Details Remote Working: • Officially home-based, • Must be comfortable with regular travel for:, • Client meetings 3-4 days per week, • Annual conference, • Quarterly convention for Sales Engineers Location Preference: • Preference for candidates based in Central or Southern UK, • Northern England considered for exceptional talent, • Scotland is not preferred

Job Title: Solution Architect Overview: Are you a driven SME in Campus Networking, Wireless and Security? Do you have experience of designing and delivering end-to-end next generation networks across multiple domains (Campus, WAN, DC etc) Are you looking for a varied role outside of traditional technical silos? Do you have experience in the delivery of end-to-end services? Are you passionate about delivering the advantages of technologies through use of modern approaches? Are you looking for an organisation that can develop your career whilst building differentiated, high-value services? If the answer is “yes” to these questions, this role may be for you! Job Description: Trustmarque’s Enterprise Connectivity practice specialise in network, security and unified communication technologies delivering solutions and managed services to clients across all sectors. Reporting to the Product and Presales Director, you will be responsible for customer discovery, solution creation, and oversight of delivery of differentiated lifecycle services. You will have input and ownership throughout the customer journey (presales, design, provisioning, and operations) driving outcome success, working closely with all areas of our service lifecycle. This role provides an exciting opportunity to help shape, develop and deliver best-of-breed connectivity solutions and services. Person Profile • A recognised and proven expert in your field, • Experience in several different network delivery functions: for example, pre-sales/solution architecture/product development/platform design/deployment/support/operations, • Commercial understanding for buying models and the inputs that make up a complete solution to deliver customer and partner value, • Strategic and analytical, questioning the norm to always drive improvement, • An individual who is conscious of the need for end-to-end responsibility and action, • Ability to lead and influence both internal and external teams and stakeholders recognising and leveraging ideas and opportunities from contributors, • A desire to influence and take responsibility for the value of a given network service, • Personal integrity that builds trust and confidence in clients and colleagues, • Confident and personable with strong inter-personal skills, able to communicate effectively and compellingly at all levels of an organisation, • Able to work autonomously with broad direction, • Drive innovation in our approach to customer needs, working closely with the sales to support opportunity development, • Capture of customer outcomes, strategic proposal writing and technical design where engaged as advisor or technical lead within an opportunity, • Development of proposition/service collateral, technical service design, service architecture, processes, and tooling, • Steering and delivering tasks within EC product development plan, working with, and upskilling existing teams to support success, • Provide expertise, leadership, and direction in new technology, take responsibility for the adoption of new tools and processes across technical teams acting as an escalation point where required, • To own the testing, operation, and remediation of minimal viable products as part of early adopter programmes, • To be highly visible within technology area, ensuring we are doing the right thing for our clients and working in partnership with our delivery teams, • Identify continual improvement of services and processes to achieve greater efficiency, • Mentoring including training and development of wider practice teams, • Minimum Certification CCNP, CCDP (Enterprise Infrastructure / Security / Enterprise Wireless / Collaboration / Data Centre), • 5+ years of experience troubleshooting, configuring, deploying, and administrating complex Network environments, • In-depth, demonstrable experience and knowledge designing and delivering Cisco Campus solutions, • Deep understanding of licensing and the commercial constructs to present a full solution that meets all business requirements, technical and financial, • Strong understanding of market trends such as IoT, Cloud Adoption, User Experience, AIOps and Hybrid Working, • Proactive and collaborative approach to working with colleagues and clients, • Able to manage competing priorities for own and team’s work activities to deliver against agreed priorities and deadlines, escalating if required, • Clear and concise communication skills (verbal, written & presentational), • Flexible, able to travel, and work away from home when required. About us: Trustmarque is an award-winning IT partner that delivers IT solutions which empower our customers to work smarter and more effectively. We simplify business, through a flexible and cost-effective approach that empowers organisations and their people. Giving honest, simple, and independent advice we help our customers to navigate an increasingly complex world of IT – and that’s exactly what you’ll do too, if you join our talented team here.

Our talented Data & AI team is made up of globally recognized experts - and there's room for more analytical and ambitious data professionals. If you're passionate about helping clients transform their business with the latest AI and data technologies, let's talk. Take your skills to a new level and launch a career where you can truly do what matters. As an Solution Architect within our Data & AI Practice, you'll leverage a client-centric approach to understand our client’s challenges and opportunities to deliver solutions and services that make transformative change and deliver high value business outcomes. You'll engage in solutioning and support on the most strategic opportunities, intervene in high-risk complex deliveries, and contribute to shape the strategic direction using Agentic AI, automation, AI engineering, data platforms, reporting and self-serve analytics.. Avanade is the 7 times Databricks global partner of the year, we deliver over 4000 Microsoft data platform projects annually and deliver more Azure Databricks than any other Databricks partner. Key Responsibilities: • As an architect assigned to a client project, you will typically work closely with delivery teams and client stakeholders to provide technical leadership, shape deals and propositions, drive architectural decisions, create plans and roadmaps, and produce design artifacts., • Play a key role in Avanade's sales process by creating solutions that innovate, inspire and are win new business. You’ll have responsibility for shaping the high-level design, estimates, and contractual details for client proposals in collaboration with other subject matter experts in the business., • As a senior member of the Avanade technical community, you will provide coaching and mentoring to motivate and inspire more junior colleagues from within your team and across the organization., • Have the ability to translate complex technical concepts and solutions and present them in easy to understand language and value based outcomes, to senior business stakeholders, technology leaders and internal sales teams., • Engage in early conversations with clients and/or sales team and support origination and deal qualification, requirements capture and solutioning, recommending best practices and approaches to achieve optimal outcomes, building strong relationship with clients to become the trusted advisor. Prepare and represent the solution in Deal Reviews and play an active role in client presentations, and negotiations with key client buyers., • Work collaboratively with the wider Data & AI leadership to shape our current and future offerings, accelerators, and background IP to support go to market activities., • Lead the development of intelligent data platform projects, building strategic capabilities for our clients. Integrating data from many systems, transforming through lakehouse architectures and making available for reporting, AI and conversational analytics. Requirements for the role - • Awareness of channels to market and how to work in a Databricks and Microsoft eco-system to ensure Customer Success., • High energy intent to help clients understand the fast moving data industry, product and service evolution., • Experience working with stakeholders to create technical visions, high-level architectures, and delivery roadmaps for large programs of work that involve the latest data & AI concepts particularly focused on scaling data use across enterprises., • Capability in creating design artifacts and presenting them for approval at architectural forums attended by multi-disciplined stakeholders from engineering to senior ("C level") client executives., • In-depth understanding of modern Data & AI capabilities such as; structured and unstructured data analysis, streaming data, IoT, AI, GenAI and related topical analytics fields., • Comfortable actively engaging and leading sales and business development opportunities with clients., • Hold Databricks certifications, ideally the Databricks Champion or be able to demonstrate equivalent knowledge and experience. About Avanade - Avanade is the leading provider of innovative digital, cloud, and advisory services, industry solutions, and design-led experiences across the Microsoft ecosystem. The company was founded 25 years ago as a joint venture between Accenture and Microsoft. Back then, digital transformation, automation, and AI weren’t mainstream topics—Microsoft was primarily known for Office 365. But Avanade evolved with the times and is now the number one transformation leader within the Microsoft ecosystem. We have a team of 61,000 professionals in 26 countries. We’re a truly global company with a strong local presence— what I like to call “GLOCAL”: making global impacts on a local level.

Our client are a AI & RPA consultancy company specialised in developing tailored and “fit for purpose” digital experiences. We built and continue to grow a dynamic and motivated team with a holistic knowledge that enables us to provide an extensive set of services that covers all key methodologies and technologies of process management. Our customer is recognised by clients, partners and analysts as one of the top players in the Business Process Management (BPM) market. Due to significant growth, we are seeking a RPA Technical Lead to work remotely in the UK and support their Head of Technology / CTO. Key Responsibilities: What you will be doing: • Deputise for the Head of Technology as required, • Lead and assure automation and AI initiatives, providing technical oversight and quality assurance, • Act as a senior problem solver, resolving complex operational and automation challenges, • Perform process and automation audits to ensure standards and controls are met, • Support and mentor students, graduates, and junior consultants, • Partner with stakeholders to translate business issues into practical automation solutions What we are looking for: • Strong background in process analysis and optimisation, • Hands-on Python coding experience supporting automation, data handling, and integrations, • Experience with RPA platforms (e.g. UiPath, Automation Anywhere, Blue Prism), • Understanding of automation governance and delivery standards, • Analytical, pragmatic, and solutions-oriented, • Trusted advisor with a strong coaching and mentoring mindset, • Quality-focused and audit-aware What we offer: • A hands-on, supportive, and people-driven internship experience., • Mentorship and guidance throughout the onboarding., • Flexibility., • A welcoming team culture focused on collaboration and continuous learning. If this sounds like an opportunity for you, please send across a copy of your CV for immediate consideration and information.

Principal Electrical Engineer – Based in Ireland, London, Paris or Frankfurt (travel required across these locations) The Principal Electrical Engineer, Construction, Electrical Subject Matter Expert will provide technical leadership and specialized expertise in the design, delivery, and management of electrical systems for data center projects across Europe. Acting as a trusted advisor within the Construction Management team, the Electrical SME will ensure that electrical infrastructure is designed, installed, tested, and commissioned to the highest industry standards. This critical role will focus on delivering high performance electrical systems, addressing technical challenges, and aligning infrastructure development with commitments to safety, reliability, scalability, and energy efficiency. The SME will work alongside stakeholders to champion innovation, compliance, and best practices, driving the successful deployment of mission-critical facilities. Key Responsibilities Technical Leadership in Electrical Systems • Act as the subject matter expert on all electrical systems for data center construction, including high-voltage systems, UPS systems, switchgear and power distribution infrastructure, backup generators, and electrical monitoring/intelligence systems., • Establish technical standards and provide guidance for the design, installation, and commissioning of electrical systems, ensuring compliance with specifications, tenant requirements, regional regulations, and industry standards. o Proactively research and recommend technical solutions for redundancy, energy efficiency, and scalability within data center environments., • Provide value engineering recommendations to optimize cost while maintaining the integrity of electrical performance. Project Support and Execution • Collaborate with Construction Management teams, general contractors, and vendors to resolve electrical-related challenges during design and construction phases., • Conduct technical reviews of construction drawings, specifications, and procurement packages to ensure designs align with operational goals for reliability and safety., • Participate in factory witness testing, validating the performance and compliance of equipment (e.g., UPS, generators, switchgear) prior to delivery. o Provide technical oversight during installation and commissioning, ensuring consistency with design documentation and operational requirements., • Contribute to change control processes for electrical modifications, ensuring all changes are assessed for risk, feasibility, and compliance. Compliance and Risk Management • Ensure electrical systems comply with European building codes, electrical safety regulations, and environmental sustainability principles., • Collaborate with commissioning teams and regulatory bodies to resolve compliance challenges during testing and handover phases., • Identify and mitigate risks related to electrical system design, delivery schedules, and installation, driving proactive solutions to avoid delays or operational interruptions. Collaboration and Stakeholder Management • Serve as a trusted technical advisor for internal teams, external contractors, and tenant representatives, providing clear recommendations and insights on electrical systems. o Represent the organization in Owner/Architect/Contractor (OAC) meetings and stakeholder coordination sessions, ensuring electrical objectives remain on track throughout the project lifecycle., • Work with tenant teams to customize electrical solutions, achieving their unique operational goals while aligning with design standards., • Build and maintain strong relationships with vendors, utility providers, and industry experts to support smooth delivery and adoption of cutting-edge electrical innovations. Documentation and Reporting • Provide regular technical updates and reports for senior management and stakeholders on electrical system progress, risks, and opportunities. o Maintain comprehensive records of design revisions, testing results, and commissioning documentation for operational and compliance purposes., • Contribute to the development of knowledge-sharing practices, mentoring internal teams and providing training on electrical systems and data center best practices. Requirements Technical Expertise • Extensive knowledge of electrical systems design and implementation for mission critical facilities such as data centers, industrial facilities, or semiconductor environments., • Proven experience with the design, operation, and troubleshooting of high-voltage systems, UPS systems and power distribution networks, backup power systems (e.g., generators), precision monitoring and fault-tolerant electrical systems., • Familiarity with energy efficiency technologies and strategies for sustainable electrical solutions in large-scale operations. Construction Management Knowledge • Hands-on experience in the delivery and commissioning of electrical systems during construction-intensive phases, ideally for hyperscale environments., • Skilled in coordinating teams of contractors, vendors, and consultants to deliver electrical scopes within schedule, budget, and quality constraints. Compliance and Regulatory Knowledge • Solid understanding of European regulations and electrical codes, including EN standards governing electrical systems for data centers., • Knowledge of tenant permitting systems and fire safety processes related to electrical installations. Project Management Skills • Strong capability to manage timelines, budgets, and technical deliverables while addressing risk and change challenges., • Proficiency in project management tools (e.g. Microsoft Project, Smartsheet) and design software such as AutoCAD, Revit, and power system modeling tools. Communication and Problem-Solving Skills • Excellent written and verbal communication skills, capable of translating complex technical data into actionable insights for diverse audiences., • Demonstrated ability to resolve technical issues during construction phases, balancing stakeholder expectations with practical solutions. Travel and Flexibility • Willingness to travel extensively across Europe to support project sites, utility meetings, and customer engagement (approximately 50–70% travel)., • Availability to address critical milestones or emergencies during key project phases. Preferred Qualifications • Bachelor’s or Master’s degree in Electrical Engineering or a related discipline., • 7+ years of experience as an electrical engineer or subject matter expert, with significant exposure to hyperscale data centers or industrial-scale applications., • Proven track record of delivering complex electrical systems for large-scale infrastructure projects, preferably within developer-led initiatives., • Certifications such as CEng, LEED AP, PMP, or equivalent credentials are preferred. PRINCIPAL ELECTRICAL ENGINEERS ALSO REQUIRED FOR DATA CENTRE DEVELOPMENT. PRINCIPAL MECHANICAL ENGINEERS REQUIRED DATA CENTRE DEVELOPMENT OR CONSTRUCTION

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