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Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: • HR Administrator - £27,000+, • HR Assistant - £30,000+, • HR Officer - £35,000+, • HR Advisor - £38,500+ How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. • Accredited by the Chartered Institute of Personnel & Development (CIPD), • Covers recruitment, employee relations, HR systems, and more Step 2 - Tailored Recruitment Support Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. You’ll get: • A professionally written, HR-focused CV, • Job-matching advice tailored to your experience and location, • Application support, interview prep, and mock interviews Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. And to give you confidence, we offer a Money Back Guarantee: If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources. Please note this is a training course and fees apply

Collections Advisor Manchester – City Centre– Hybrid working (2 days at home) Salary: £30,000 DOE + 10% Bonus per year Working Hours: Monday – Friday 9am – 6.00pm (1 hour lunch), one Saturday in every 3/4 from 9am – 1pm (37.5 hours per week) ( You will work a shorter week when you work the Saturday shift) Start Date: February 2026 About Us: There mission is to be the UK's simplest way to find and finance a great value used car. They aim to put car buyers back in control and make the car buying experience as simple, straightforward, and joyful as possible. You will support customers with outstanding payments, helping them manage missed payments. You will need exceptional communication and empathy skills to build relationships and provide the right outcomes for our customers. If you are passionate, driven, and committed to providing a first-class customer experience, we'd love to hear from you. Responsibilities: • Handling telephone queries from customers experiencing financial difficulties, • Finding suitable payment solutions for missed payments, • Setting up payment plans and collaborating with specialist teams, • Showing compassion and understanding towards customers in vulnerable circumstances, • Recording conversations and administrative actions in relevant systems, • Reviewing processes for potential automation or enhancement, • Identifying and raising any risks with your line manager Ideal Candidate: • Previous experience in a Collections/Recoveries/Payment support role in FCA Environment would be advantageous however will look at candidates with a strong background in customer service, • Excellent communication and listening skills, both verbal and written, • Strong knowledge of financial principles and ways to support customers, • Desire to help customers improve their financial health, • Ability to proactively manage and prioritize caseload in line with KPIs Perks: • 25 days holiday (rising to 28 after 3 years' service) plus bank holidays, • Private Medical via Vitality, with reward schemes for you and your family, • Health cash plan via Health Shield for employees and children (dental, optical, etc.), • Pension – 5% company contribution, • Free breakfast, drinks, and fruit in the office, • Employee discounts for major shops, • 1 day volunteer day per year, • Mental health care – 6 free counselling sessions via EAP, • Paid sick leave – enhanced company sick pa, • Enhanced family leave for primary and secondary caregivers Please apply with your most up to date CV to discuss the role further you must be able to pass a full Credit check and criminal background check!

If you are an experienced Financial Advisor seeking a more supported role then this could be the opportunity for you! This is a fantastic opportunity that will suit any experienced Financial Adviser, whether you come from an independent or a banking background who is frustrated in finding new clients and completing all the admin tasks that come with being a successful Financial Adviser. As a leading financial services business, Quilter Financial Planning are offering an excellent opportunity for a Financial Advisor to work on both an Employed and Self-Employed basis. As a business we operate a strong network of advisors based across the UK, these office and field-based roles are open to financial advisers who are looking to develop and grow. The Benefits: • All leads are professionally introduced through a robust lead generation process, • Attractive remuneration terms, • Full paraplanning and admin support, • Market focused training provided, • Business and personal development, • An infrastructure to fully support all Advisers delivering a first-class service to clients and therefore enhancing your income, • National coverage., • Many great opportunities for Advisers to really maximise their earning potential. The Role: • Your goal will be to ensure clients make wise and profitable decisions to meet their financial Goals, • Prepare sound financial plans to ensure clients meet their targets, • Advise clients on current financial issues and make recommendations, • Generate new business and build introducer relationships, • Customise financial plans according to clients’ changing needs, • Build strong relationships to retain existing clients, • Maintain and update knowledge of regulations, practices, and financial products About You: • Proven experience as a financial planner, • Ability to analyse financial information and comply with regulations, • Proficiency in MS Office and CRM systems, • Attention to detail and strong math skills, • Strong ethics, with a customer-oriented attitude, • Outstanding communication skills, with the ability to foster long-term relationships, • Diploma in Financial Services Qualifications: • Diploma in Financial Advice, • Industry Sales experience, • Strong understanding of investment and pension business, • Excellent interpersonal skills goals., • Ambition and Hunger

Join us as a Sales Advisor at our Manchester store earning an hourly rate of £13.75 per hour with an uncapped discretionary bonus scheme from day one where you could expect to earn up to £300 per month. We are offering the Sales Advisor: • Bonus., • Pension scheme., • 30-hour contract., • 21 days per annum paid holiday pro-rata for part time., • Personal use of in-store equipment after hours., • Generous staff discount (following probation)., • Full product training and induction., • Free on-site car parking., • Working within a small friendly team. We are looking for a Sales Advisor at Fitness Superstore, who will… • Provide an unsurpassed in-store experience for our customers., • Sell high-quality fitness equipment face-to-face, over the phone and Live Chat., • Achieve sales targets by analysing the needs of the customer and making informed product recommendations., • Provide all necessary information about our products and “apps” to the customer, demonstrating whenever necessary., • Work with our customer service and operations teams to ensure efficient customer solutions., • Be an “out of the box” thinker – we welcome new ideas and creativity., • Work 30 hours per week – regular days of work will be Thursday, Friday, Saturday, and Sunday, including every Bank Holiday. Overtime available to cover staff holidays and sickness. The successful Sales Advisor will have… • A confident, proactive approach, with the ability to flourish in a fast-paced environment., • A minimum of 12 months sales experience., • The ability to upsell and cross-sell, driving the sales process from the initial welcome to product testing, to purchase., • The motivation to hit your targets and earn generous bonuses month after month., • A natural people person who is passionate about the customer experience., • A good level of numeracy and excellent communication skills. Passionate about fitness? Outgoing with great sales skills? Then we need you at Fitness Superstore! Founded in 1994, Fitness Superstore are the UK’s leading Fitness Equipment Specialist. As a destination store business, our customers travel to our nationwide stores to try our huge range of equipment before they buy, get some top training advice, and design their dream home gyms. We are rated as excellent on Trust Pilot so please apply if you are excellent too!

Support Lead – Dynamics 365 Business Central Remote Salary between 50-60k (BC Partner Customer Experience + Functional Expertise) I’m working with a growing Microsoft Dynamics 365 Business Central partner who are looking for a Support Lead to take ownership of their customer support function and ensure clients receive a first-class experience throughout their ERP journey. This role suits someone who is both functional in BC and customer-focused, with the ability to manage support analysts, handle escalations, and build strong relationships with end-users. What you’ll be doing Leading the day-to-day Support function and overseeing ticket flow, SLAs, and customer satisfaction Acting as the senior escalation point for BC issues across finance, warehousing, supply chain, and integrations Working closely with customers to understand their business processes and ensure ongoing smooth system usage Owning customer experience: check-ins, feedback loops, service reviews, and overall relationship management Prioritising, delegating, and improving internal support processes Supporting small enhancements, configuration, and basic functional changes in Business Central Cross-collaborating with development, consultancy, and project teams to resolve more complex cases What they’re looking for Strong Business Central functional experience (Finance, Warehousing, or Supply Chain ideally) Previous experience in Support, Service Desk, or Customer Success within a BC/NAV partner Someone who can communicate clearly with customers and act as a trusted advisor Ability to coach/mentor junior support analysts Understanding of integrations, extensions, and general BC technical landscapes Proactive mindset and ownership of the customer journey Why join? Work directly with an ambitious BC partner in a role with real impact on customer satisfaction and retention Autonomy to improve the way support is delivered Opportunity to step into a leadership role while staying hands-on with Business Central

Director - AI Solution Engineering Location: Manchester Salary: £140,000 - £175,000 + car allowance + bonus About the Role We are seeking an experienced Director in AI Solution Engineering to bridge the gap between industry-focused architects who identify AI opportunities and the engineering teams who bring solutions to life. In this role, you will shape AI solutions from early-stage concepts through to technical prototypes — ensuring they are both commercially valuable and technically feasible. Acting as a trusted advisor, you will help clients understand how AI can solve real business challenges, demonstrating technical excellence and the art of the possible. You will work closely with sales teams, architects, and technical specialists to design, validate, and showcase AI and ML solutions using leading hyperscaler platforms. What You’ll Be Doing • Support early-stage sales conversations by helping non-technical teams understand AI capabilities and solution options., • Design, build, and present cloud-based AI prototypes that bring proposed solutions to life., • Translate customer challenges into viable and feasible AI/ML solutions that deliver measurable outcomes., • Advise clients on technical requirements, dependencies, risks, and success criteria., • Demonstrate deep knowledge of AI technologies and platforms to showcase credibility during proposals and client engagements. This Role Is for You If You Have: • Extensive experience working closely with sales teams to shape enterprise-grade software or AI solutions., • Strong expertise in AI Model Architecture, including LLMs and SLMs — with an understanding of performance, suitability, training needs, and deployment approaches., • Practical hands-on experience with at least two hyperscaler AI platforms, such as:, • AWS Bedrock / SageMaker, • Google Vertex AI, • OpenAI, • Azure ML, • Solid understanding of statistics, machine learning, data science fundamentals, data engineering, and big data concepts., • Knowledge of the process, data prerequisites, and success criteria required to deliver AI solutions that meet business needs., • Understanding of cloud security, landing zones, and FinOps, particularly relating to AI cost optimisation.

We're looking for an organised and enthusiastic Rental Customer Advisor for our Manchester Airport Car & Van Rental branch.Enhanced maternity and paternity leave.Full time: Tuesday - Saturday 8am - 5pm.As part of a busy Arnold Clark Car & Van Rental team, you'll work with management and other staff

Who are we? We’re MoneyPlus. Life isn’t always simple, that’s why we do what we do. Our services help to make life less complicated – and expensive. We offer advice and financial services that help our customers overcome their troubles with debt once and for all. We’re people who take care of people. We’ll be there to help with things that can easily be forgotten about, answer any complicated questions and help our customers to plan for their future and reach their financial goals. Tough problems and challenges are no match for us. We’re a team of quick thinkers and relentless doers, with lots of ideas and plenty of passion to help improve the lives of others. If you share our passion for improving the lives of others through simple, affordable, jargon-free services, then you may have what it takes to join our team. Why do we need you? The First Line Quality Assurance Specialist is responsible for performing real-time quality checks on products, processes, or services to ensure compliance with defined standards, regulatory requirements, and customer expectations. This role functions at the frontline of operations, identifying quality deviations early, supporting corrective actions, and promoting a culture of continuous improvement. By embedding quality at the point of delivery, the role strengthens operational performance and ensures consistency with FCA regulations, internal policies, and Treating Customers Fairly (TCF) principles. The First Line QA Lead works closely with Operations leadership, Training, and the second-line QA and Compliance teams to maintain a joined-up approach to quality. The role is responsible for assessing and testing customer outcomes to ensure fair value, clear understanding, and appropriate support. Insights from QA activity will feed directly into the continuous improvement of operational processes, communications, and product or service design, driving better outcomes for customers and the business. What’s in it for you? We believe our people truly are our greatest asset, that’s why we make sure our MoneyPlus People have the best experience, right from our first interaction all the way through their career with us. There’s way too many to list, but here are a few of the best reasons to join the MoneyPlus team: • Family Friendly – Having a healthy work life balance is important to us. We offer a minimum of 25 days holiday allowance per year., • Discounts – Is there anything better than a few freebies? Join our team and you’ll have access to Perkbox, which has tons of deals for you to choose from, as well as free healthy breakfast in our on-site café, tea and coffee, and fresh fruit., • Social – We value the relationships our employees have with one another, encouraging them to come together., • Doing our bit – We show support in every way we can to our clients, people, and company charity. We have regular fundraising activity, organised by our very own Social and Fundraising Committee., • Wellbeing –We provide a free cashback healthcare plan, as well as discounted gym and fitness deals. We also have a cycle to work scheme to encourage our people to make healthy life changes and an on site free to access Wellbeing Counsellor to support mindset and mental health counselling. What do we need you to do? Individual Accountabilities • Review advisor calls, case notes, and documents to check compliance, accuracy, and customer outcomes, making sure they reflect FCA standards., • Give clear, constructive feedback and coaching to help advisors improve quality, consistency, and customer focus., • Monitor adherence to Standard Operating Procedures (SOPs) and quality standards., • Spot trends or recurring issues and escalate any risks, breaches, or training needs to the second-line QA and Compliance teams., • Test and monitor customer outcomes to make sure all customers — including those in vulnerable situations — receive fair, clear, and supportive service in line with Consumer Duty., • Share QA insights to help improve processes, customer communications, and product or service design, turning lessons learned into better customer experiences and outcomes., • Take part in calibration sessions to keep QA standards consistent across Operations and Compliance., • Keep accurate QA records, including feedback, actions, and progress tracking, to evidence quality assurance activity., • Provide useful insights and recommendations to Operations leadership to support performance and customer outcome improvements., • Act as a first-line subject matter expert for quality, compliance within the operational teams. Detect non-conformities or deviations in real time and immediately escalate to supervisors., • Quarantine or stop processes when quality or safety risks are identified., • Support root-cause investigations for quality issues. Shared Accountabilities • Maintain clear, traceable documentation for audits and compliance. Assist colleagues with interpretation of SOPs and quality requirements., • Participate in process reviews, corrective and preventive action (CAPA) activities., • Recommend improvements to reduce waste, defects, or process variability., • Share best practice and promote a strong, customer-centric quality culture within Operations. What skills and experience do we need you to have? Essential • Proven experience in a quality assurance, coaching, or compliance-related role within a regulated or customer-focused environment., • Strong knowledge of FCA regulations, including Treating Customers Fairly (TCF) and the Consumer Duty, with the ability to apply these principles in day-to-day operations., • Strong attention to detail and accuracy., • Problem-solving and critical-thinking ability., • Team-oriented with the ability to work independently on the production floor., • Excellent attention to detail and analytical skills to identify trends, risks, and development opportunities., • Strong communication skills with confidence to engage colleagues across all levels. Desirable • Knowledge of debt advice, debt management, or related financial services., • Experience working within an FCA-regulated organisation., • Familiarity with QA frameworks, calibration processes, or CRM/call recording systems.

AI Solution Engineer - Senior manager Location: Manchester Salary: £95,000 - £120,000 + car allowance + bonus About the Role We are seeking an experienced AI Solution Engineer to bridge the gap between industry-focused architects who identify AI opportunities and the engineering teams who bring solutions to life. In this role, you will shape AI solutions from early-stage concepts through to technical prototypes — ensuring they are both commercially valuable and technically feasible. Acting as a trusted advisor, you will help clients understand how AI can solve real business challenges, demonstrating technical excellence and the art of the possible. You will work closely with sales teams, architects, and technical specialists to design, validate, and showcase AI and ML solutions using leading hyperscaler platforms. What You’ll Be Doing • Support early-stage sales conversations by helping non-technical teams understand AI capabilities and solution options., • Design, build, and present cloud-based AI prototypes that bring proposed solutions to life., • Translate customer challenges into viable and feasible AI/ML solutions that deliver measurable outcomes., • Advise clients on technical requirements, dependencies, risks, and success criteria., • Demonstrate deep knowledge of AI technologies and platforms to showcase credibility during proposals and client engagements. This Role Is for You If You Have: • Extensive experience working closely with sales teams to shape enterprise-grade software or AI solutions., • Strong expertise in AI Model Architecture, including LLMs and SLMs — with an understanding of performance, suitability, training needs, and deployment approaches., • Practical hands-on experience with at least two hyperscaler AI platforms, such as:, • AWS Bedrock / SageMaker, • Google Vertex AI, • OpenAI, • Azure ML, • Solid understanding of statistics, machine learning, data science fundamentals, data engineering, and big data concepts., • Knowledge of the process, data prerequisites, and success criteria required to deliver AI solutions that meet business needs., • Understanding of cloud security, landing zones, and FinOps, particularly relating to AI cost optimisation.

We are on a hugely exciting journey with data to develop a world class team here at TalkTalk. The Senior Insight Analyst role will play a big contribution in executing our ‘Greater with Data’ strategy. It is a highly visible role with responsibility for maintaining strong analytical business partnerships across our Consumer teams. You will also play a role in helping to create our data-first culture which champions the power of insight. Successful analytical business partnering will be achieved through requirements gathering, the provision of agile analytics and providing consultancy on what the art of the possible is with our data and analytics capability. This will require the Senior Insight Analyst to be closely aligned with the strategic direction of specific domains and to live and breathe their specific goals and objectives. Finally, the post holder’s ability to influence key stakeholders - up to and including Directors in the main – within both the Consumer and Technology business facing organisations will be crucial. The key responsibilities of the role are: • Optimises the use of data and analytics to deliver value creating insights into: • Customer acquisition and lifecycle management, • Churn prediction and reduction, • Customer experience transformation, • Cost to serve optimisation • Works in partnership with the Data Platforms team to develop and implement simple tools to enable commercial and operational teams to ‘self-serve’, • More widely, acts as a catalyst for building data and insight capability across the wider group, working cross-functionally, • Plays a role in driving cultural change at TalkTalk, raising awareness to the power of data and insight, and contributing to a vision that people can get behind and feel excited about – whatever their role, • Acts as a sounding board and expert advisor to senior leaders as they tackle complex business problems, • Proactively identifies value creation opportunities across the organisation, including developing business cases, as required, • Prioritises problems that have the most value to the organisation using strong commercial acumen, • Any other duties required that are appropriate with the post, grade and level of responsibility of this role, for which the role holder has the necessary experience and/or training, • Generates energy, pride and momentum across the team to raise our game to world class, • Empowers and partners with key decision makers to ensure timely, comprehensive and insightful information that has business impact. Provides challenge where appropriate What do I need in order to be successful in this role? • A track record of collaborating with senior leaders on strategic initiatives, • A strong understanding of advanced current and emerging technologies that can create a source of competitive advantage, • Strong analytical, problem solving and communication skills (both oral and written), with an ability to generate insights across multiple sources of data., • Advanced in SQL and other programming experience, possible experience of Digital Analytics capability (GA360, Adobe etc) as well as Cloud experience (Azure, AWS, GCP) and PowerBI. Python / R also advantageous alongside some knowledge of open source data, • An open-minded, flexible and positive attitude toward new challenges, with a willingness to embrace new technologies and business change, • Strong operational delivery track record, motivated to implement/deliver on time to quality standards and, critically, build new efficient processes at pace, • Comprehensive knowledge, training and experience in data analysis, reporting and good awareness of data warehousing, physical and logical data modelling, statistical analysis tools, data governance and master data management, • Commercially aware and capable of interpreting business needs and requirements in a compelling and understandable way to stakeholders, • Experience of working with complex customer journeys involving several touch points, • Ability to scale large data sets and extract relevant insights in a timely manner Be Yourself. Make an Impact. Join Us. As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be yourself. We’re not your traditional 9-5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it work. What We Offer • Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection, • Collaborative office spaces designed for creative thinking and innovation, • Free on-site parking at our offices, • Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!), • Private healthcare for all employees, • Competitive pension scheme and performance-related bonus opportunities, • Free broadband for all employees, • Life event gifts – celebrating milestones like marriages and births, • Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations, • Salary sacrifice scheme – save on dental, gym, and more, • Big retail and leisure discounts, • 3 paid volunteering days a year – because making a difference matters to us too

HR Advisor – Hyde | Manufacturing Environment If you’re an HR generalist who thrives where the pace is real and the impact is tangible, this role belongs on your radar. We’re looking for a credible, hands-on HR Advisor to strengthen people operations across a high-performing manufacturing site. You’ll partner directly with the HR Business Partner to improve people metrics, embed best practices, and elevate the employee experience end-to-end. This is a role for someone who wants breadth, responsibility, and genuine influence—not admin disguised as HR. What You’ll Own You’ll be the go-to advisor for managers and colleagues across the site, with accountability for: Employee Relations Managing conduct, capability, grievance, and disciplinary cases with confidence, fairness, and legal integrity. People Metrics & Planning Driving KPIs, including absence, retention, turnover, and agency usage. Partnering with Ops, Talent, and L&D to deliver people plans that actually move the dial. Policies & Employment Law Guiding managers through policy, compliance, and risk—ensuring decisions are consistent, pragmatic, and aligned to UK employment law. Absence Management Leading sickness processes end-to-end and supporting improvement plans. Ethical Compliance & Audits Supporting customer, ethical, and SEDEX audits to maintain strong standards and documentation. Learning, Safety & Wellbeing Championing HSE initiatives, training compliance, wellbeing, and engagement activities. Recruitment & Onboarding Partnering with Hiring Managers and Talent teams to ensure smooth, high-quality hiring and induction. Projects & Continuous Improvement Driving HR projects, improvement activity, and commercial decision-making that supports site performance. What Good Looks Like • Proven experience in a HR Advisor / HR Generalist role, • Strong grounding in UK employment law, • Confident supporting managers at all levels, • Skilled in HR systems, data accuracy, and documentation, • Practical, solutions-driven, and comfortable supporting a manufacturing workforce Desirable: CIPD qualification and experience in food manufacturing The Behaviours That Matter Approachable. Honest. Commercial. Consistent. You take ownership. You follow through. And you care about creating a fair, safe, and engaged environment. Why This Role? You won’t just “support HR.” You’ll shape culture. Reduce risk. Strengthen performance. And directly influence outcomes that matter to both people and the business.

Presales Engineer – Cyber Security • Manchester HQ | Hybrid Working (1-2 Days in Manchester per month)., • £120,000-£130,000 Package (Base Salary, Car Allowance, & Bonus)., • Excellent Training, Certifications, and, Career Progression. Areti are delighted to be supporting a rapidly expanding technology business in their search for a Cyber Security Presales Engineer to join their high-performing UK team, based from their Manchester headquarters. This award-winning organisation partners with global enterprises to deliver cutting-edge cybersecurity and digital infrastructure solutions, helping clients build secure, resilient environments that enable transformation and growth. Following sustained success across the UK & Europe, they are now seeking an experienced Cyber Security professional to play a key role in shaping and delivering security strategies for enterprise customers. The Role: As a Presales Engineer, you’ll act as a trusted advisor to enterprise clients, understanding their security posture, identifying risks, and designing solutions that strengthen their cyber resilience. You’ll work closely with both technical and commercial teams, translating complex security requirements into clear, actionable solutions that align with customer goals. This is not a proactive sales role. Your focus will be on understanding customer needs, building trust, and delivering the right security outcomes. Candidates coming from an end-user environment would be ideal. Key Responsibilities: • Define and deliver the technical strategy for key enterprise customers., • Lead security solution design, demonstrations, and workshops., • Manage Proofs of Concept (POCs) and technical evaluations., • Support RFP responses, solution proposals, and architecture documentation., • Stay current with emerging cybersecurity technologies and trends, contributing to thought leadership and best practice. About You: You’re a technically strong Cyber Security professional who thrives in customer-facing roles and enjoys engaging with people as much as solving complex technical challenges. We’re particularly open to candidates who have worked as Cyber Security Architects and are now looking for a more consultative, client-facing role. Ideal Background: • Proven experience in cyber security design, architecture, or consultancy., • Hands-on expertise across domains such as SIEM, SOAR, EDR, Vulnerability Management, WAF, IDAM, and Cloud Security., • Strong understanding of vendor technologies (e.g., Fortinet, Palo Alto, Juniper)., • Excellent communication and stakeholder engagement skills, able to translate complex technical concepts into business value. Requirements: • UK driving licence (occasional travel to customer sites). Why Apply? You’ll join a collaborative, ambitious team where innovation, development, and professional growth are actively supported. The company invests heavily in training and certifications, ensuring you stay at the forefront of cybersecurity technology. This is a fantastic opportunity to work with leading security solutions, influence enterprise-level strategy, and make a tangible impact within a fast-growing business. 🌳🌳🌳 Areti Group – Climate Positive Tech Recruitment 🌳🌳🌳 We’re on a mission to put people and the planet before profit — helping to build a better, more sustainable tech future.

UK Management College is looking for an enthusiastic and confident individual to join our team as the Student Success Tutor. Our business is growing rapidly, and as such, we are excited to bring on board someone who will form a vital part of the success of our students. As this is a role in which you will be dealing with students face to face, this is an office-based role on our new campus in Manchester. No two days will be the same at UKMC, it will be busy and very fast paced. Your role will be to assist students ensuring they are supported and dealt with fairly, efficiently, and with optimum results. The Student Success Tutor will mainly focus on student retention and satisfaction by providing excellent first-hand support for their academic needs. This is a student-centered role designed to coordinate the varied needs of students studying in our programs. It may include the delivery of workshops and other teaching-related activities. The selected candidate will also be responsible for communicating with students on a regular basis with a problem-solving and pre-emptive attitude to provide them with confidence regarding their study journey here at UKMC. The Student Success Tutor will act as an advisor for students and will guide and direct them in the right direction. They will work as a bridge between students, teaching staff and the admissions team. The position holder will provide the necessary support to students in terms of their academic needs, and questions, and, if required, arrange one-to-one sessions with students to clarify any problems or questions they might have. The position holder will support the students in terms of their submission deadlines, and links, as well as clarify the aspects of mitigating circumstances. If students need additional support, the position holder will speak to the student service/support team as well as the senior academic team for clear guidance on the support required. The position holder will ensure students receive the support required for their academic development and maintain student retention. Core Responsibilities: · Provide guidance to students regarding the support available to them when required. · Engage in the interests and enthusiasm of students, inspiring them to learn. · Support students in building relationships with other students and members of staff, fostering a sense of belonging to the university community. · Enable students to take responsibility for, and become partners in, their learning, academic progression, and achievement. · Develop appropriate methods and resources for teaching and learning support in relation to lectures, tutorials, and seminars, including online classes. · Monitor student progress, providing support, including advice on study skills, as required. · Analyse student difficulties, recommending instant support to resolve issues or referring on as appropriate. · Recognise mitigating circumstances, deferral processes, and other academic regulations to ensure students receive precise support and suggestions based on their situation and needs. · Provide basic academic support to students, both inside and outside the classroom. · Help students to find appropriate learning resources. · Recognise and report usual academic and IT-related matters that might benefit from a preventive resolution. · Monitor student attendance on a session-by-session basis and take support from the support team to identify any risk that may arise. · Ensure the students are engaged and continuing their studies by overcoming any barrier. · Work closely with the student support team to develop a multidimensional support system for the students. · Work with the academic team to contact all students who have not submitted assessments and work with them on the retention process where needed. · Be proactive in identifying and escalating areas of risk to the student experience or institutional reputation. · Actively participate in enrolment and induction processes to develop a strong link with the students from the very first moments of their journey here at UKMC. In order to fulfill their responsibilities, the Student Success Tutor will: 1. Arrange to provide contact details to the student during registration., 2. Actively participate in face-to-face or online induction activities., 3. Retain records of meetings or other means of contact with the student in accordance with Data Protection legislation and University guidelines., 4. Arrange to meet or have contact with the tutee at least once per term., 5. Be familiar with the services that are available both within and outside of the classroom (e.g. Student Support, Library)., 6. Direct students to appropriate academic colleagues when additional program support is needed., 7. Monitor the student’s progress and direct them to appropriate individual support if their progress is not satisfactory., 8. Respect the student’s right to confidentiality, obtaining their permission should it be necessary to discuss the student’s circumstances with others; (in certain exceptional circumstances, disclosure may have to take place against your wishes for the avoidance of significant risk);, 9. Direct the student to appropriate support for the development of study skills., 10. Respect the student’s right not to seek or accept support or guidance, even though this might be disadvantageous to their progress., 11. Act as an advocate for the student where appropriate and contribute to requests for references., 12. Comply with the School’s Equality and Diversity policy when undertaking all activities., 13. Undertake appropriate professional development to benefit their role Requirements · Bachelor’s degree from any UK recognised university and minimum 1 years of experience in working at any HEI environment in teaching or academic support role. · A clear idea about how the academic team works. · Good understanding of current practice and developments in own discipline. · Understanding of evidence-led/practice-based teaching and its implementation in teaching and learning practice. · Able to work as part of a team and independently as required. · Able to coordinate and prioritise a range of activities effectively. · The candidate must be flexible, approachable, and helpful with a strong customer service ethic as well as willing to go the extra mile to provide the best environment and support to the students. · Experience in tutoring and/or providing support for the academic experience of students. · Ability to work under pressure and to deadlines. · Collegiate approach to work. · Ability to work effectively and courteously in a team of academic staff. · Ability to adapt to a flexible approach to the demands of a busy college/department in order to accommodate changes in priorities when required. Benefits: · Career development opportunity · Training and self-development Additional Information · The post holder must at all times carry out their responsibilities with due regard to the UKMC’s Equal Opportunities Policy. · The post holder must accept responsibility for ensuring that the policies and procedures relating to Health and Safety in the workplace are adhered to at all times. · The post holder must respect the confidentiality of data stored electronically and by other means in line with General Data Protection Regulation 2018 (GDPR) and the Data Protection Act 2018. · The post holder must ensure that all work is carried out in a professional and timely manner, with appropriate confidentiality and sensitivity. · The post holder must have a good understanding of and adhere to Safeguarding and welfare requirements as well as how to fully apply the Safeguarding and welfare rules when supporting students. · The post holder must promptly undertake the required training necessary for the role as well as any institutional training required. Job Type: Full-time Benefits: • Company events, • Company pension, • Health & wellbeing programme, • Private medical insurance Work Location: In person

Position Title: Client Director – Strategic Global Accounts Location: Manchester, Cheltenham, London - hybrid Role Purpose Why is this role important to the success of NCC Group? As a Client Director for Strategic Accounts, you will be a growth catalyst for NCC Group and a champion for global cyber resilience. This role transforms our strategy into measurable impact, deepening executive relationships, driving multi‑year revenue and aligning our services into solutions that solve critical client challenges. Your leadership strengthens pipeline quality, anchors governance and accelerates our shift toward higher‑margin, recurring services, directly influencing NCC Group’s market performance and P&L. Beyond commercial success, you’ll partner with some of the world’s most influential organisations to embed security into their digital strategies, protecting critical infrastructure and safeguarding millions of people’s data and trust. In an era where cyber threats are escalating and security is a boardroom priority, your expertise will help NCC Group scale resilience and make the digital future safer for businesses, economies, and societies worldwide. Sales Professionals and Delivery Consultants who have demonstrated success in commercial conversations, selling, driving growth within existing key relationships, and landing new business. If you understand how to translate technical expertise into business value and can influence decision-makers at the highest level, you’ll excel in this role. We’re looking for individuals who combine strategic thinking, commercial acumen, and consultative selling skills with a passion for helping clients achieve resilience in an increasingly complex cyber landscape. What You’ll Do • Become the trusted advisor and executive sponsor for 1–2 high-value global accounts., • Manage a £5M–$10M annual quota, delivering year-on-year expansion and unlocking new opportunities., • Build multi-year account plans aligned to client objectives and market trends., • Collaborate with technical experts to design value-based solutions that solve real business challenges., • Align cross-functional teams to deliver exceptional customer outcomes and measurable impact. What We’re Looking For • A proven track record in strategic account management and solution selling., • Executive presence with the ability to influence senior stakeholders., • Strong commercial acumen and experience in cybersecurity services., • A leader who is visionary, collaborative, and execution-focused., • Experience managing and growing strategic accounts within Financial Services, Technology, Media & Telecoms Why Join Us? • Work with global enterprise clients on transformative projects., • Be part of a culture that values innovation, inclusivity, and continuous learning., • Enjoy competitive rewards and the opportunity to make a real impact., • Represent NCC Group in a flagship global programme with direct executive exposure, • Shape the strategy for two priority accounts, • Influence how NCC Group engages its largest customers and showcase best practice Ways of working Focusing on Clients and Customers. Working as One NCC. Always Learning. Being Inclusive and Respectful. Delivering Brilliantly. Looking Externally. Our Company At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks. Our colleagues are our greatest asset, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support. Come join us? What do we offer in return? • 🌟 Flexible Working: Balance your work and personal life with our flexible working options., • 🌴 Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave., • 🧠 Medicash & Critical Illness Scheme, • 💼 Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme., • 🤝Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities., • ⚡ Green Car Scheme: Drive green and save money with our eco-friendly car scheme., • 🚴 Cycle Scheme: Stay fit and healthy with our cycle-to-work scheme., • 🎉 Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet., • 👨 👩 👧 👦 Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments. So, what’s next? If this sounds like the right opportunity for you, then we would love to hear from you! Click on apply to this job to send us your CV and cover letter and the relevant member of our global talent team will be in touch with you. Alternatively send your details to . About your application We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy (candidate-privacy-notice-261023.pdf (nccgroupplc.com)). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to background screening as a mandatory requirement.

Our talented Data & AI team is made up of globally recognized experts - and there's room for more analytical and ambitious data professionals. If you're passionate about helping clients transform their business with the latest AI and data technologies, let's talk. Take your skills to a new level and launch a career where you can truly do what matters. As an Solution Architect within our Data & AI Practice, you'll leverage a client-centric approach to understand our client’s challenges and opportunities to deliver solutions and services that make transformative change and deliver high value business outcomes. You'll engage in solutioning and support on the most strategic opportunities, intervene in high-risk complex deliveries, and contribute to shape the strategic direction using Agentic AI, automation, AI engineering, data platforms, reporting and self-serve analytics.. Avanade is the 7 times Databricks global partner of the year, we deliver over 4000 Microsoft data platform projects annually and deliver more Azure Databricks than any other Databricks partner. Key Responsibilities: • As an architect assigned to a client project, you will typically work closely with delivery teams and client stakeholders to provide technical leadership, shape deals and propositions, drive architectural decisions, create plans and roadmaps, and produce design artifacts., • Play a key role in Avanade's sales process by creating solutions that innovate, inspire and are win new business. You’ll have responsibility for shaping the high-level design, estimates, and contractual details for client proposals in collaboration with other subject matter experts in the business., • As a senior member of the Avanade technical community, you will provide coaching and mentoring to motivate and inspire more junior colleagues from within your team and across the organization., • Have the ability to translate complex technical concepts and solutions and present them in easy to understand language and value based outcomes, to senior business stakeholders, technology leaders and internal sales teams., • Engage in early conversations with clients and/or sales team and support origination and deal qualification, requirements capture and solutioning, recommending best practices and approaches to achieve optimal outcomes, building strong relationship with clients to become the trusted advisor. Prepare and represent the solution in Deal Reviews and play an active role in client presentations, and negotiations with key client buyers., • Work collaboratively with the wider Data & AI leadership to shape our current and future offerings, accelerators, and background IP to support go to market activities., • Lead the development of intelligent data platform projects, building strategic capabilities for our clients. Integrating data from many systems, transforming through lakehouse architectures and making available for reporting, AI and conversational analytics., • Awareness of channels to market and how to work in a Databricks and Microsoft eco-system to ensure Customer Success., • High energy intent to help clients understand the fast moving data industry, product and service evolution., • Experience working with stakeholders to create technical visions, high-level architectures, and delivery roadmaps for large programs of work that involve the latest data & AI concepts particularly focused on scaling data use across enterprises., • Capability in creating design artifacts and presenting them for approval at architectural forums attended by multi-disciplined stakeholders from engineering to senior ("C level") client executives., • In-depth understanding of modern Data & AI capabilities such as; structured and unstructured data analysis, streaming data, IoT, AI, GenAI and related topical analytics fields., • Comfortable actively engaging and leading sales and business development opportunities with clients., • Hold Databricks certifications, ideally the Databricks Champion or be able to demonstrate equivalent knowledge and experience.

Purpose of the role The Copilot Solution Engineer plays a pivotal role in designing, developing, and delivering innovative Copilot solutions, with a strong emphasis on building agent-driven automations for diverse client needs. This role bridges presales, consulting, technical development, and delivery, ensuring that each Copilot implementation is robust, secure, and tailored to drive measurable business outcomes. Collaborating closely with internal teams and external partners, the Copilot Solution Engineer transforms complex challenges into practical, scalable solutions. From time to time the engineer may need to advise on and work with other AI technologies as client needs arise. By guiding clients through every stage, from discovery and solution design to deployment and optimisation, this role is key to the ongoing growth and success of the team and the wider organisation. Responsibilities Presales Engagement & Solution Design • Collaborate with the sales team to identify client requirements and business challenges, translating them into innovative AI and cloud-based solutions leveraging Copilot, Microsoft Azure, AI services, and related technologies., • Work with the team lead to prepare and deliver tailored demonstrations, proposals, and detailed solution documents to articulate the value of AI offerings., • Work with customers to gather comprehensive technical and business requirements, shaping solution strategies accordingly. Solution Architecture & Scoping • Design scalable, secure, and cost-effective AI solutions, covering areas such as data platforms, machine learning models, cloud-native applications, and hybrid integrations., • Develop architecture diagrams, technical specifications, and implementation roadmaps aligned with customer environments and business goals., • Estimate project scope, timelines, budget, and resource requirements, collaborating closely with the project management, team leadership and finance teams. Project Delivery • Lead the implementation of AI solutions, ensuring adherence to agreed scope, timelines, and high-quality delivery standards., • Configure AI services, relevant components, and integration workflows according to approved designs, applying best practices for performance, security, and maintainability., • Produce clear handover documentation and provide comprehensive knowledge transfer sessions to clients and internal teams. Client Relationship & Support • Act as a trusted advisor to clients throughout the project lifecycle and post-delivery, offering guidance on optimisation, further adoption of AI services, and strategic technology planning., • Provide technical leadership and guidance to engineers, consultants, and analysts to build internal AI capabilities., • Engage proactively with client stakeholders to gather feedback, measure satisfaction, and identify opportunities for future enhancements or new initiatives. Collaboration & Internal Contributions • Work cross-functionally with product, security, and operations teams to ensure AI solutions are seamlessly integrated into the organisation’s overall service portfolio., • Maintain a sense of commercial awareness to drive continuous improvement of solution profitability and market competitiveness. Consistently seek out fresh opportunities for both the AI team and the broader Zenzero group within client organisations., • Contribute to the creation and maintenance of reusable solution assets, frameworks, and documentation to streamline delivery and promote best practices across future projects Key skills/Experience • Deep understanding and experience developing solution using the Power Platform suite, • Experience developing Copilot Agents using Copilot Studio, • Must hold Microsoft Applied Skills: Create agents in Microsoft Copilot Studio certification, • Must hold Microsoft Certified: Power Platform Developer Associate, • Presales and consultative experience, must be able to clearly communicate and engage with clients

We are partnering with a leading Microsoft Solutions Partner that is expanding its Dynamics 365 Customer Engagement (CE) practice and is seeking a Principal D365 CE Consultant to play a key leadership role in delivering enterprise-scale projects. This is a senior, client-facing role for someone who enjoys owning solution design, leading delivery teams, and acting as a trusted advisor to customers. You will shape end-to-end solutions, guide project teams, and support the growth of the consulting practice. Responsibilities • Lead end-to-end D365 CE implementations, • Own solution design across core CE modules, • Run discovery workshops and translate business needs into scalable solutions, • Act as the senior technical and functional authority on projects, • Mentor and support consultants and developers, • Manage senior stakeholders and provide strategic guidance, • Support pre-sales activities when required Requirements • Strong hands-on experience with Dynamics 365 CE, • Experience across modules such as Sales, Customer Service, Field Service, or Marketing, • Proven track record delivering complex D365 CE implementations, • Strong knowledge of the Power Platform (Power Apps, Power Automate, Dataverse), • Confident running workshops and presenting to senior stakeholders, • Experience working in a Microsoft Partner or consultancy environment Nice to Have • Microsoft certifications (MB-210, MB-220, MB-230 or similar), • Experience with Azure integrations, • Previous experience in a Lead Consultant or Solution Architect role How to Apply If you’re a senior D365 CE professional ready to step into a leadership role, we’d love to hear from you.

SNOWFLAKE SOLUTIONS ARCHITECT Contract Length: Jan '26 - May '26. This will increase based on performance CONTRACT HOURS: Originally 20 hours, this will increase with the addition of new projects. The aim will be to get you onto 40 hours asap. • Directly engage with customers individually or as part of a technical delivery team, • Oversee and advise on the implementation of the customers Snowflake platform, • Demonstrate technical leadership through personally developed code, solution architectures and implementation recommendations, • Act as a trusted advisor to customer executive leadership for thought leadership and solution approaches, • Extract business requirements from customers and translate them into a well-architected recommendation, • Develop and provide forward looking guidance and future state roadmaps, • Leverage known best practices and solutions to reduce risk to customer implementations, • Decompose future state goals into actionable execution plans, • Collaborate with Snowflake GTM and product teams to ensure customer alignment to Snowflake goals THE IDEAL CANDIDATE FOR A SOLUTIONS CONSULTANT WILL HAVE : • BA/BS in computer science, engineering, mathematics or related fields, or equivalent practical experience, • 8-11 years of experience as a Solutions Consultant, data architect, database administrator, or data engineer, • 8 years of technical consulting experience, • Experience in a lead role for analytics projects for large enterprises, • Experience implementing and operating Snowflake centric solutions, • Understanding of complete data analytics stack and workflow, from ETL to data platform design to BI and analytics tools, • Familiarity with industry common BI and ETL solutions, • Hands-on experience in a technical role leveraging SQL, Python, Java and/or Spark to build, operate and maintain data analytics solutions, • Extensive knowledge of and experience with large-scale database technology (e.g. Snowflake, Netezza, Exadata, Teradata, Greenplum, etc.), • Proficiency in implementing data security measures, access controls, and design specifically within the Snowflake platform A STRONG CANDIDATE WILL ADDITIONALLY HAVE : • Experience in the services organization of a product company, • Experience in a leadership position executing technical projects, • Industry vertical expertise (Media, Financial Services, Healthcare, etc), • Application Development experience, • AWS, Google or Microsoft Cloud certification(s), • Snowflake Snowpro Advanced Certification(s)

Lead Cyber Incident Response Manager Permanent opportunity Remote (occasional travel to customer sites around the UK) Consultancy work / External client facing Paying up to £125,000 per annum (dependent on experience) *Please note that this role requires NPPV3 clearance in addition to National Security Clearance (SC). Job Description This is working for a leading UK provider of Digital Forensics, eDiscovery, and Cyber Security services, working with law firms, corporate organisation's, and law enforcement agencies. We’re looking for passionate and ambitious individuals who want to make a real impact through technology. Key Responsibilities • Lead, mentor, and develop the incident response and business resumption team, promoting a culture of technical excellence and continuous improvement., • Define and drive the strategic direction for incident response services, ensuring they align with emerging threats and evolving client requirements., • Act as a trusted advisor to executive leadership and clients, presenting technical findings and risk insights clearly and effectively for board-level audiences., • Oversee the response to major cyber incidents, ensuring consistent, timely, and high-quality incident handling and recovery., • Collaborate with senior stakeholders across internal teams and client organisation's to coordinate containment, remediation, and post-incident reporting. Essential • At least 5 years of experience in incident response, including 2+ years in a leadership or team management capacity., • • Proven experience handling major cyber incidents across diverse environments and technologies., • • In-depth understanding of cyber threat actor tactics, techniques, and procedures (TTPs) and frameworks such as MITRE ATT&CK, NIST, and Cyber Kill Chain., • • Strong experience in cloud and hybrid environments (M365, Azure, AWS, Google Cloud)., • • Demonstrated ability to communicate highly technical information to non-technical and executive stakeholders, including risk translation and board reporting.

Job Title: Professional Services Consultant Location: Fully Remote Salary: Up to £40,000 + £4,000 Bonus Employment Type: Full-Time, Permanent About the Company My client is a growing and forward-thinking organisation operating within a fast-paced, technology-driven environment. They are committed to delivering high-quality solutions to their customers and fostering a collaborative, remote-first culture. The Role My client is seeking an ambitious and customer-focused Professional Services Consultant to join their expanding team. This is a fully remote role offering the opportunity to work closely with customers, deliver high-impact solutions, and play a key role in client success. You will act as a trusted advisor to customers, ensuring solutions are implemented effectively and aligned with business objectives. Key Responsibilities • Deliver professional services to customers across implementation, onboarding, and optimisation projects, • Act as the technical and functional point of contact during project delivery, • Work closely with internal teams to ensure successful customer outcomes, • Gather customer requirements and translate them into practical solutions, • Deliver training, documentation, and knowledge transfer where required, • Manage multiple projects and priorities in a fast-paced remote environment, • Identify opportunities for service improvement and customer expansion, • Maintain accurate project documentation, reporting, and communication Key Requirements • Previous experience in a Professional Services, Consultancy, Implementation, or Technical Consulting role, • Strong customer-facing and stakeholder management skills, • Excellent communication skills, both written and verbal, • Ability to manage multiple projects successfully, • Strong problem-solving skills with a solutions-focused mindset, • Comfortable working independently in a fully remote environment, • Strong technical aptitude with the ability to learn new systems quickly What’s on Offer • Competitive salary up to £40,000 (DOE), • £4,000 annual bonus, • Fully remote working, • Flexible and supportive working culture, • Career development and progression opportunities, • Ongoing training and professional development How to Apply If you’re a driven Professional Services Consultant looking for a fully remote opportunity with excellent earning potential, apply today with your CV for immediate consideration.

Data & AI Senior Consultants Location - We are flexible: onsite, hybrid or fully remote, depending on what works for you and the client, UK or Netherlands based. What you will actually be doing This is not a role where you build clever models that never get used. Your focus is on creating measurable value for clients using data science, machine learning and GenAI, in a consulting and advisory context. You will own work from the very beginning, asking questions like "What value are we trying to create here?" and "Is this the right problem to solve?" through to "It is live, stakeholders are using it and we can see the impact in the numbers." You will work fairly independently and you will also be someone that more junior team members look to for help and direction. A big part of the job is taking messy, ambiguous business and technical problems and turning them into clear, valuable solutions that make sense to the client. You will do this in a client facing role. That means you will be in the room for key conversations, providing honest advice, managing expectations and helping clients make good decisions about where and how to use AI. What your day to day might look like Getting to the heart of the problem • Meeting with stakeholders who may not be clear on what they really need, • Using discovery sessions, workshops and structured questioning to uncover the real business problem, • Framing success in terms of value. For example higher revenue, lower cost, reduced risk, increased efficiency or better customer experience, • Translating business goals into a clear roadmap of data and AI work that everyone can understand, • Advising clients when AI is not the right solution and suggesting simpler or more cost effective alternatives Consulting and advisory work • Acting as a trusted advisor to product owners, heads of department and executives, • Helping clients prioritise use cases based on value, feasibility and risk, • Communicating trade offs in a simple way. For example accuracy versus speed, innovation versus compliance, cost versus impact, • Preparing and delivering client presentations, proposals and updates that tell a clear story, • Supporting pre sales activities where needed, such as scoping work, estimating effort and defining outcomes, • Managing client expectations, risks and dependencies so there are no surprises Building things that actually work Once the problem and value are clear, you will design and deliver production ready ML and GenAI solutions. That includes: • Designing and building data pipelines, batch or streaming, that support the desired outcomes, • Working with engineers and architects so your work fits cleanly into existing systems, • Making sure what you build is reliable in production and moves the needle on agreed metrics, not just offline benchmarks, • Explaining design decisions to both technical and non technical stakeholders GenAI work You will work with GenAI in ways that are grounded in real use cases and business value: • Building RAG systems that improve search, content discovery or productivity rather than existing for their own sake, • Implementing guardrails so models do not leak PII or generate harmful or off brand content, • Defining and tracking the right metrics so you and the client can see whether a GenAI solution is useful and cost effective, • Fine tuning and optimising models so they perform well for the use case and budget, • Designing agentic workflows where they genuinely improve outcomes rather than add complexity, • Helping clients understand what GenAI can and cannot do in practice Keeping it running You will set up the foundations that protect value over time: • Experiment tracking and model versioning so you know what works and can roll back safely, • CI/CD pipelines for ML so improvements reach users quickly and reliably, • Monitoring and alerting for models and data so you can catch issues before they damage trust or results, • Communicating operational risks and mitigations to non technical stakeholders in plain language Security, quality and compliance You will help make sure: • Data is accurate, traceable and well managed so decisions are sound, • Sensitive data is handled correctly, protecting users and the business, • Regulatory and compliance requirements are met, avoiding costly mistakes, • Clients understand the risk profile of AI solutions and the controls in place Working with people You will be a bridge between technical and non technical teams, inside our organisation and on the client side. That means: • Explaining complex ML and GenAI ideas in plain language, always tied to business outcomes, • Working closely with product managers, engineers and business stakeholders to prioritise work that matters, • Facilitating workshops, playback sessions and show and tells that build buy in and understanding, • Coaching and supporting junior colleagues so the whole team can deliver more value, • Representing the company professionally in client meetings and at industry events What we are looking for Experience • Around 3 to 6 years of experience shipping ML or GenAI solutions into production, • A track record of seeing projects through from discovery to delivery, with clear impact, • Experience working directly with stakeholders or clients in a consulting, advisory or product facing role Education • A Bachelor or Master degree in a quantitative field such as Computer Science, Data Science, Statistics, Mathematics or Engineering, • or, • Equivalent experience that shows you can deliver results Technical skills Core skills • Strong Python and SQL, with clean, maintainable code, • Solid understanding of ML fundamentals. For example feature engineering, model selection, handling imbalanced data, choosing and interpreting metrics, • Experience with PyTorch or TensorFlow GenAI specific • Hands on experience with LLM APIs or open source models such as Llama or Mistral, • Experience building RAG systems with vector databases such as FAISS, Pinecone or Weaviate, • Ability to evaluate and improve prompts and retrieval quality using clear metrics, • Understanding of safety practices such as PII redaction and content filtering, • Exposure to agentic frameworks Cloud and infrastructure • Comfortable working in at least one major cloud provider. AWS, GCP or Azure, • Familiar with Docker and CI/CD pipelines, • Experience with managed ML platforms such as SageMaker, Vertex AI or Azure ML Data engineering and MLOps • Experience with data warehouses such as Snowflake, BigQuery or Redshift, • Workflow orchestration using tools like Airflow or Dagster, • Experience with MLOps tools such as MLflow, Weights and Biases or similar, • Awareness of data and model drift, and how to monitor and respond to it before it erodes value Security and governance • Familiar with secure development practices, • Experience working with sensitive data and following relevant policies and regulations Soft skills, the things that really matter • You are comfortable in client facing settings and can build trust quickly, • You can talk with anyone from a CEO to a new data analyst, and always bring the conversation back to business value, • You can take a vague, messy business problem and turn it into a clear technical plan that links to outcomes and metrics, • You are happy to push back and challenge assumptions respectfully when it is in the client’s best interest, • You like helping other people grow and are happy to mentor junior colleagues, • You communicate clearly in writing and in person Nice to have, not required Do not rule yourself out if you do not have these. They are a bonus, not a checklist. • Experience with Delta Lake, Iceberg, Spark or Databricks, Palantir, • Experience optimising LLM serving with tools such as vLLM, TGI or TensorRT LLM, • Search and ranking experience. For example Elasticsearch or rerankers, • Background in time series forecasting, causal inference, recommender systems or optimisation, • Experience managing cloud costs and IAM so value is not lost to waste, • Ability to work in other languages where needed. For example Java, Scala, Go or bash, • Experience with BI tools such as Looker or Tableau, • Prior consulting experience or leading client projects end to end, • Contributions to open source, conference talks or published papers that show your ability to share ideas and influence the wider community #DataAIConsultant #DataConsulting #AIConsultant #GenAIConsultant #HiringNow #DataScience #MachineLearning #GenAI #LLM #MLOps #DataEngineering #Python #BusinessValue #ImpactDrivenAI #ValueDrivenAnalytics #DataDrivenDecisions #ProductionAI #HybridWork #RemoteFriendly #FlexibleWorking

Senior Scientific Solutions Architect – Scientific Data & AI SciPro is partnered with a category-leading Scientific Data & AI platform that’s redefining how the world’s top biopharma companies centralise, structure, and unlock scientific data across the R&D lifecycle. As they continue to scale rapidly toward their next growth phase, they’re looking to add a Senior Scientific Solutions Architect to their UK team. This is a hands-on, highly technical role operating at the intersection of science, data architecture, and customer impact. You’ll act as a trusted technical advisor to global pharma organisations, designing and delivering solutions that turn complex, fragmented scientific data into AI-ready assets. What makes this role different: • Work with top-100 global pharma on real, non-greenfield data challenges, • Stay hands-on technically (Python, data pipelines, modern cloud data platforms), • Own technical strategy across the customer lifecycle – discovery, design, adoption, and expansion, • High visibility, senior role with influence on both customer outcomes and product direction Ideal background: • Scientific foundation (PhD/MSc or significant pharma/biotech experience), • Strong experience in data architecture, integration, and pipelines, • Comfortable operating in complex enterprise environments, • Confident communicator with stakeholders, without being sales-led If you enjoy solving complex scientific data problems at scale and want to help shape how AI is applied across biopharma R&D, this is a rare opportunity. 📩 Get in touch to learn more or apply confidentially.

Senior Solutions Consultant – Core Banking Solutions Elevate Presales Operations – Shape Core & Digital Banking Presales Excellence Based in: Any major European location ANKH ID: 232 Our client is an established global FinTech, providing state of the art banking solutions and services to local and multinational banks globally. They provide Modular and Integrated Software Solutions in every aspect of Banking and Financial Services namely Core Banking, Anti-Money Laundering, e-Banking, Mobile Banking, Payment Systems. The solutions are offered on-premise, and to an extent in SaaS (Software as a Service) and BaaS (Banking as a Service) especially focused on the underserved market of Tier 3, 4, and 5 banks, Community Banks and Financial Institutions. The Senior Solutions Consultant – Core Banking Solutions will be responsible for discovering requirements and identifying product functionality by utilizing product, technical, and industry knowledge to develop and recommend comprehensive solutions for banking clients. This includes covering all pre-sales services to current and prospective clients, distributors, and partners to facilitate and enable sales, deployment and support of our client’s products and services through effective teamwork with the rest of the organization. You will work collaboratively at a high level with internal and external customers in Sales, Product Strategy, Development, etc. to optimize and leverage any product/sales capabilities and build them into the short- and long-term pre-sales strategy. What You’ll Do • Lead the pre-sales phase by introducing our client’s core banking system and BaaS solution offering through preparing artefacts and collateral, product demonstrations with prospective and current customers on functionality, performance, system architecture, system requirements, and best practices., • Partner with the sales team to deeply understand customer needs, and recommend tailored, and efficient solutions as a trusted advisor to the client., • Manage client inquiries, such as RFPs and RFIs, delivering comprehensive and technical product details to facilitate the sales process., • Demonstrate strong customer focus and the acumen to cultivate and build lasting customer relationships; present and contribute as an expert in customer calls and events, as required, to promote our client’s products and services., • Provide ongoing insight into Digital and On-Premise Core Banking Solutions market trends, including functional and technical evolution. What You Bring • Minimum 8-10 years of professional experience in complex baking solutions sales and/or presales, • Minimum 5+ years of professional experience in Core Banking Solutions, with a strong focus on AML, performing pre-sales or solutions consulting related functions with banks as principal customers., • Demonstrated technical and business expertise in banking software and financial services, including Core Banking, AML, e-Banking, Mobile Banking, and Payments, delivered across on-premise, and preferably also on SaaS / BaaS models., • Ability to build understanding and trust with internal and external stakeholders., • Appreciation and understanding of software development lifecycle and technology., • Work is performed in a general or home office environment; must be comfortable traveling to customer sites., • Bachelor’s degree or the equivalent. Application Details Only shortlisted candidates will be contacted. Applications without detailed CVs or without meeting the mandatory requirements will not be considered. If you do not hear from us within 15 days, your profile will be retained on file for future opportunities. Full Details: ___ To apply:

Role-Technical Design Authority– Secure Networks Location-Home based with travel to customer sites/team meetings when required Salary-Negotiable Why this role exists We’re expanding to deliver a wave of customer network transformations. The TDA is our post-sales technical lead and trusted advisor, responsible for shaping and delivering robust designs, guiding customers through SD-WAN and SASE adoption, and ensuring implementations land cleanly into service. You’ll be hands-on enough to own Low Level Design and Migration Runbooks and cut-through on complex problems, yet customer centric enough to build confidence, challenge constructively, and become 'first call' for strategic technical decisions. Experience we’re looking for • Track record delivering multi-site SD-WAN/SASE transformations as the lead designer/authority., • Evidenced 'trusted advisor' relationships with enterprise or public-sector customers., • Hands-on with Fortinet SD-WAN/SASE/ ZTNA in production, including policy design and troubleshooting., • Comfortable guiding engineers and challenging scope/assumptions to keep delivery on track. Key Responsibilities What you’ll do • Own solution design: Produce high-quality High-Level and Low-Level Designs for SDWAN, Secure SD-Branch and SASE, integrating NGFW, ZTNA, and Cloud-connect, aligned to customer outcomes and delivery constraints., • Lead delivery technically: Act as Design Authority across project phases, providing technical governance, standards, and 'go/no-go' on design changes; assure quality of build, test and service transition artefacts., • Be the trusted advisor: Run customer workshops, translate business drivers into technical decisions, challenge assumptions, and guide stakeholders through risk/benefit trade-offs for transformation programmes., • Close the loop with pre-sales: Review RFPs/RFIs and proposed architectures, contributing design options, scope assumptions, and delivery estimates that can be sold and delivered on time and within budget., • Harden security posture: Define and validate SASE/Zero-Trust policies, ZTNA access models, identity-aware segmentation, and secure site templates; align with Nasstar security frameworks and customer policies., • Operational handover: Ensure designs are operable: documentation, config standards, test plans, knowledge transfer and run-books to transition smoothly into support., • Continuous improvement: Capture lessons learned, contribute to design standards, templates and automation; mentor engineers and influence productised delivery patterns for SD-WAN/SASE. Skills, Knowledge and Expertise Core technical skills • Fortinet SD-WAN & SASE: FortiGate (physical/VM), FortiManager/FortiAnalyzer, SD-WAN overlays, performance-based routing, segmentation; SASE policy definition; ZTNA (client and gateway)., • Routing & overlays: BGP, OSPF, IPsec, GRE; dual-underlay/dual-hub; DIA/MPLS migrations., • Firewalling & security: NGFW policies, IDS/IPS, SSL inspection, cert chains and device PKI hygiene; Zero-Trust principles and identity-aware access., • LAN/WAN & Wi-Fi: Campus/branch designs, SD-Branch, switching/wireless patterns and site standards., • Cloud & edge: Private DC, interconnect, cloud on-ramps; design guardrails for resilience and failover. Professional skills • Customer-centric communicator who can translate business constraints into clear technical decisions and articulate risk/impact in plain English., • Pragmatic, delivery-minded: balances 'strategic ideal' vs. 'tactical path' to meet timelines and budgets., • Comfortable chairing design workshops and Design Authority forums, documenting outcomes and holding teams to standards Nice to have • Operational Technology (OT) Security: Exposure to OT network segmentation, asset zoning (ISA/IEC 62443 concepts), secure remote access for plant or retail edge, and constrained-environment change practices., • Broader vendor familiarity (Cisco/Meraki/Juniper) to read/critique designs and handle heterogeneous estates. Certifications (preferred) • Fortinet NSE 4–7 (or progress toward)., • Cisco/Juniper routing certs helpful (CCNP, JNCIS/JNCIP)., • Security certs a plus (e.g. CISSP, GIAC) and any exposure to ISA/IEC 62443 for OT. Benefits At Nasstar, we know the importance of looking after our employees – after all, it’s the team that underpins our business! In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, our benefits package includes: • 25 days’ holiday (excluding bank holidays) + Your Birthday Off, • Flexible working – it’s important to maintain a work/life balance, as such, we will consider any written request for flexible working, • Virtual working – we practice what we preach and empower our people to work remotely, • Top tech – Leading services and solutions aren’t just for our clients; we supply best-of-breed software and hardware for all our staff too, • 4x annual salary life assurance, • Health cash plan, • Retail discounts and other perks from major brands

Principal Azure DevOps Engineer Permanent Location: UK - Remote Salary: £80,000 - £90,000 (+ benefits) Skills: Azure, DevOps, CI/CD, Terraform, PowerShell, SC Clearance We are looking to recruit an SC Cleared Principal Azure DevOps Engineer for a leading technology consultancy. You will be responsible for delivering high-quality, innovative solutions to clients across multiple sectors. The Principal Engineer drive the design, implementation, and optimization of cloud infrastructure and DevOps practices. This is a senior, hands-on role combining technical delivery, architecture, and thought leadership, ensuring secure, scalable, and resilient platforms that enable rapid, high-quality software delivery. This is a home based role with travel for customer and team meetings as required. Key Responsibilities • Lead the design and implementation of cloud infrastructure and DevOps processes across client projects., • Act as a technical advisor for cloud engineers, providing guidance on CI/CD automation, container orchestration, and platform reliability., • Design, document, and maintain secure technical and security architectures aligned with best practices., • Collaborate with Architecture, Security, Software Engineering, and Product teams to align cloud platform strategy., • Drive improvements in automation, infrastructure as code, and overall DevOps maturity across projects., • Mentor and coach engineering teams to adopt modern engineering practices and automation strategies., • Deliver large-scale infrastructure transformation projects with low-level design expertise., • Stay ahead of emerging technologies, applying them to deliver maximum client value. Essential Skills & Experience • Extensive experience in Azure services and architecture (VMs, EntraID, Application Gateway, Sentinel, Defender for Cloud, Azure Fabric, Functions, Logic Apps, Front Door, App Service, Dev Box, Azure Migrate)., • Strong expertise in Azure DevOps, GitHub CI/CD, and build/release automation., • Proficiency with Infrastructure as Code (Terraform, Pulumi, CloudFormation, PowerShell)., • Experience deploying solutions in AWS is desirable., • Familiarity with containerization and orchestration (Docker, Kubernetes) and automation/configuration tools (Ansible)., • Strong scripting skills (PowerShell, Bash, Python)., • Experience with monitoring and observability tools (Grafana, Azure Monitor, DataDog, New Relic)., • Deep understanding of cloud security, governance, and FinOps principles., • Solid Windows, Linux, and Microsoft 365 design and implementation experience., • Proven experience migrating databases (e.g., MS SQL) in cloud environments., • SC clearance (or eligible) preferred. About You • You are passionate about solving complex business challenges with cloud technologies., • You combine hands-on technical ability with strategic thinking and advisory skills., • You are collaborative, proactive, and committed to sharing knowledge and raising standards., • You thrive in client-facing roles and can communicate complex technical concepts clearly to non-technical stakeholders.

I’m supporting a leading Microsoft Partner with the recruitment of a Principal D365 Customer Engagement Consultant to join their growing team. This is a fully remote UK role offering the chance to lead high-impact projects, shape solution strategy, and play a key role in driving best practice across the consultancy. If you're an experienced D365 CE expert looking to step into a senior, influential role within a modern and supportive partner environment, this is a standout opportunity. Role Overview As a Principal Consultant, you will lead end-to-end D365 CE implementations, guide clients through digital transformation programmes, and provide technical and functional leadership across the practice. You’ll collaborate closely with architects, project managers, and client stakeholders to deliver robust, scalable solutions that drive business value. Key Responsibilities • Lead the design, configuration, and delivery of Dynamics 365 CE solutions, • Advise clients on best practice, capability optimisation, and solution strategy, • Own solution architecture discussions alongside senior technical leads, • Conduct workshops, requirements gathering, and process mapping, • Oversee delivery quality and mentor junior consultants across the team, • Support pre-sales activities, including demonstrations and solution scoping, • Ensure solutions integrate seamlessly with Power Platform and wider Microsoft stack, • Act as a trusted advisor to clients, building strong long-term relationships What We’re Looking For • Proven experience delivering complex D365 CE / CRM implementations within a consultancy or partner environment, • Strong functional knowledge across Sales, Customer Service, Field Service, and Power Platform, • Ability to lead workshops, influence stakeholders, and own solution design decisions, • Excellent communication, leadership, and client-facing skills, • Experience working in an Agile project setting, • Microsoft certifications preferred but not essential, • Based in the UK with full remote working rights What’s on Offer • £75,000–£85,000 salary depending on experience, • Fully remote role with flexible working, • Opportunity to lead major transformation projects, • Clear progression into architectural or leadership pathways, • Collaborative culture within a well-established Microsoft Partner Apply Now If you’re a Principal-level D365 CE Consultant looking for your next step with a supportive and ambitious Microsoft Partner, I’d love to hear from you.

Scale Usage Advisor Roles & Responsibilities Scale Usage Advisor Roles & Responsibilities Key Accountabilities and Objectives The Scale Advisor serves as the consumption lead for Copilot Chat and 1P Agents in defined accounts Accountable for: • Land intent and illustrate value for Copilot Chat and 1P agents, • Generating pipeline & drive incremental Copilot Chat and 1P Agent monthly active users (MAU), • Orchestrate across CSAM/CSA (unified agreements) and Partner/FT (non-unified agreements) if deeper technical requirements are identified Key Motions: • Leverage propensity mapping for key accounts (LXP), MSXi, • Gain facilitated customer introductions from account team (AE, CSAM), • Lead solution discovery to validate and/or generate intent with BDMs and TDMs, • Leverage CSA to drive deployment in Unified, Partner/FT in non-unified, • Enable Adoption champions and end-users with low-touch ACM resources Key Activities: • Deliver Copilot Chat Pitch & demos, • Deliver 1P agent pitch for both licensed and unlicensed Copilot users, • Align CSA/FT/ partner to support customer based on need, • Identify Unified opportunities, • Accelerate adoption w/ key programs/offers, • Manage operational activities (MSX), • Surface key insights, challenges, and blockers with Supplier and Microsoft KPIs: • Pipeline generated, • Accounts Engaged, • Compete Wins

Alcor Solutions is seeking a highly skilled ServiceNow Architect to lead the design and delivery of innovative solutions across the ServiceNow platform. In this role, you will serve as a trusted advisor to clients, helping them realize business value through the strategic use of ServiceNow. You will provide architectural leadership and technical expertise across the platform, ensuring scalable, secure, and high-performing solutions. Key Responsibilities • Act as the Technical Solution Owner for ServiceNow engagements, from presales through delivery., • Define solution architecture across one or more ServiceNow product lines including ITSM, ITOM, HRSD, CSM, GRC, or SecOps., • Lead client-facing workshops and working sessions to identify requirements, translate business goals into platform capabilities, and deliver tailored architecture blueprints., • Guide development teams in Agile/Scrum environments and ensure solution alignment with best practices and platform standards., • Partner with internal and external stakeholders including Program Directors, Engagement Managers, Product Owners, and COE teams to support enterprise ServiceNow adoption., • Own and evolve estimation models, technical collateral, and reusable solution assets., • Serve as a hands-on architect during sprints, contributing to configurations and sharing platform expertise with delivery teams., • Provide technical leadership in proposal development and participate in orals, solution reviews, and customer roadmap discussions., • Act as a resident architect for strategic accounts as needed, supporting long-term customer success. Required Qualifications • 8+ years of total IT experience with at least 5+ years of deep hands-on ServiceNow experience., • Proven delivery expertise in at least two or more major ServiceNow product lines (e.g., ITSM, ITOM, HRSD, CSM, GRC, SecOps, SAM)., • Strong architectural understanding of the ServiceNow platform, with ability to lead the end-to-end technical solution lifecycle., • Experience leading Agile implementations; ideally 3–4 years practicing Scrum in a professional services setting., • Exceptional communication and stakeholder management skills, with demonstrated ability to advise on technical trade-offs and risks., • Minimum of two current ServiceNow Certified Implementation Specialist (CIS) certifications and Certified System Administrator (CSA) required., • Bachelor’s Degree or higher in Computer Science, Information Systems, Engineering, or related field. Preferred Qualifications • Experience with large-scale ServiceNow transformations or enterprise platform adoption programs., • Familiarity with integrations, custom app development, and multi-instance architecture., • Prior experience serving as a trusted technical advisor in both pre-sales and delivery phases. Why Alcor? At Alcor Solutions, we empower digital transformation through ServiceNow. Join a dynamic, growing team where innovation, continuous learning, and delivering customer excellence are at the core of what we do. This role does not offer visa sponsorship at this time.

Who we are: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of over 30,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live. With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world. Visit us at ___. You Are: A seasoned Lead Enterprise Architect – to join our Asset & Wealth Management Cluster focussing on building strong, trusted relationships to support strategic transformation initiatives with a view to a sustainable enterprise architecture. This role requires a unique blend of domain expertise, enterprise architectural and strategic technology experience. The ideal candidate will be responsible for working closely with our clients' technology boards and shaping and delivering strategic modernisation efforts, spanning platforms across mid to back-office operations and corporate functions, data and digital initiatives, and AI-driven innovation in alignment with regulatory, operational, and customer-focused priorities. The Opportunity: Strategic Technology Guidance • Define the future-state technology strategy for asset and wealth management/investment management clients, aligned to business goals such as operational efficiency, regulatory compliance, client experience, and front-to-back integration., • Partner with senior business and IT stakeholders to shape and lead architecture decisions, prioritising initiatives that deliver measurable impact. Technology Modernisation & Technical Influence • Guide legacy platform modernisation through adoption of microservices, cloud, APIs, and event-driven architectures., • Support rationalisation and integration of fragmented technology estates resulting from mergers, acquisitions, or platform expansion. AI & Data Strategy Enablement • Identify and drive AI and data-driven use cases relevant to investment advisory, client servicing, risk management, and operational automation (e.g., hyper-personalisation, RPA, document intelligence, GenAI for regulatory reporting or client communications). Stakeholder & Ecosystem Engagement • Act as a trusted advisor to CIOs, CTOs, Heads of Transformation and COOs across business and technology domains., • Engage with platform vendors (e.g., Temenos, Avaloq, Charles River, Murex, Salesforce FSC) and FinTech ecosystem to bring innovation and differentiation to client solutions. What you need: Education & Experience • Bachelor’s or master’s degree in computer science, Engineering, Information Systems, or Finance-related disciplines., • Industry certifications in cloud (e.g., AWS/Azure Solution Architect)., • 15+ years of experience in Enterprise Architect roles, ideally with at least 5 years in asset or wealth management or investment management domains OR for a system integrator preferably on a Managed Services engagement within the same domain., • Proven success in guiding architecture/platform/solution modernisation as part of the enterprise architecture modernisation, • Strong stakeholder management with ability to influence senior executives., • Hands-on experience with cloud-native platforms (AWS, Azure, GCP), API management, enterprise integration, and data architecture., • Familiarity with major AWM platforms (Aladdin, Avaloq, Charles River, Temenos, etc.), • Technically hands-on enough to guide engineering decisions and architectural trade-offs. What we believe: We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion, and to place people at the centre of everything we do. Humility: We will listen, learn, be empathetic and help selflessly in our interactions with everyone. Humanity: Through business, we will better the lives of those less fortunate than ourselves. Integrity: We honor our commitments and act with responsibility in all our relationships. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

D365 F&O Solution Architect | Senior–Lead Level | Fully Remote (UK/EU) | £110k–£115k + 10% Bonus Opportunity – New Practice Build We’re supporting a brand-new Microsoft practice with serious backing and a pipeline full of warm clients across Europe. Off the back of a major CRM win and several ongoing F&O programmes, they’re now looking for a D365 F&O Solution Architect to help shape, lead, and set the direction of the practice from day one. This is a senior–lead level architectural role with huge scope, influence, and visibility. The Role The main focus is D365 F&O architecture, defining solution designs, leading workshops, shaping standards, and driving end-to-end delivery across large-scale ERP programmes. They also have some immediate needs on the CE/CRM side, so any exposure to Sales, Customer Service, or cross-stack architecture is a bonus (but not essential). The long-term programme, however, is firmly F&O-led. What You’ll Do • Own the F&O solution architecture across multiple programmes, • Lead discovery, design authority, and senior stakeholder workshops, • Define standards, patterns, and best practice within a new practice build, • Work cross-functionally with CE/CRM where required, • Support pre-sales, proposals, and client engagements, • Act as a trusted advisor to warm clients across Europe What They’re Looking For • Strong D365 F&O Solution Architecture experience (essential), • Ability to translate business requirements into scalable solution designs, • Experience across Finance and/or Supply Chain, • Any CE/CRM exposure (Sales, Customer Service, integrations) is a plus, • Confident communicator who can lead workshops and influence stakeholders, • Someone who enjoys shaping, building, and setting direction in a new practice Package & Setup • £110k–£115k + 10% bonus, • Fully remote (with occasional client travel when required), • Backing of a major organisation with warm clients ready to engage, • Interview slots this week and next If you’re a D365 F&O Architect who enjoys delivering proper architecture while shaping a growing practice, this is one worth exploring. Please apply and I'll be in touch.

Senior Anaplan Consultant Remote - some travel may be required occasionally UK SystemsAccountants is working with a fast‑growing EPM consulting firm that is scaling up its Anaplan practice. This is a fantastic opportunity to join a high‑performing team delivering complex and transformative projects across Finance, Supply Chain, HR, and Sales Operations. The opportunity: • Lead and deliver Anaplan implementations, defining scope, approach, and plans that meet customer objectives., • Partner with clients to ensure projects are delivered on time, on budget, and to the highest quality., • Act as a trusted advisor, challenging constructively and guiding senior stakeholders through complex journeys., • Design elegant technical solutions to complex business problems, overcoming obstacles with creativity and persistence., • Broaden your domain expertise across multiple business functions and industries to support the Connected Planning vision. Why Join? • Be part of a culture of excellence, working on diverse and challenging projects that push you outside your comfort zone., • Engage with customers from the earliest stages of transformation programmes, building advisory and consulting skills alongside technical expertise., • Work in a close‑knit team where collaboration, support, and every voice matters., • Develop beyond Anaplan into related areas such as middleware, data warehousing, and programming, while keeping pace with the latest platform developments. What We’re Looking For • Proven experience across several Anaplan implementations (or cross‑trained from another EPM tool)., • Deep domain knowledge in Finance, Supply Chain, or another major business function., • Strong consulting and communication skills, with confidence engaging senior stakeholders., • Commercial awareness and experience delivering projects successfully to scope, budget, and timeline., • Self‑motivation, responsibility, and a drive for excellence., • A proactive mindset, thriving in complex and ambiguous environments, with the ability to bring structure and clarity., • Be based in the UK with no visa restrictions Please send your CV to

Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards. Our client has become one of the countrys top sales and marketing companies with associated s

Senior SAP IBP Consultant NTT Data Business Solutions - We are one of the leading international IT full-service providers in the SAP environment, with employees in 25+ countries. Our market-leading SAP competence was built through many years of developing highly innovative solutions and services, and enhanced through our strong international presence. Since 2013 NTT Data Business Solutions (NDBS) has belonged to the NTT DATA corporate group, one of the largest telecommunications firms and IT service providers in the world. This cooperation allows our customers to take advantage of the best available support with their expansion plans, and provides our employees with a world leading network of specialists. NTT Data Business Solutions facts: Established in 1989. More than 10,000 employees. Specialist for innovative SAP technologies, like S/4HANA, Cloud Computing, Big Data, Business Analytics, User Experience (UX) as well as the Internet of Things. Globally SAP Certified in Hosting, AMS, HANA Operations and Cloud Services. More than 6,000 customers worldwide. Headquarters in Bielefeld (Germany). Management board: Norbert Rotter, Chief Executive Officer Located in 25+ countries. POSITION DESCRIPTION OVERVIEW The Senior IBP role is a key and influencing role within the NTT DATA Business Solutions Digital Core Practice. The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to our customer base and to meet our customer’s needs. As a Senior Expert you will support customer engagements and perform delivery of the IBP solutions working alongside Solution Architects, Project Managers and the Integration Team to deliver innovative and high-quality solutions integrated into core S4Hana solutions. Responsibilities and Expectations Support Solution Architects to work closely with customers and NTT DATA Business Solutions sales and business development teams to assist in the translation of business requirements into a solution that takes advantage of IBP capabilities supporting the architecting of these areas within the overall solution landscape. This will include collaboratively compiling statements of works to support any stage of the sales and deal review processes. Leads and co-ordinates integrated workshops with detail and complexity with Senior Stakeholders in the customer business. Provide thought leadership to NTT DATA Business Solutions and its customers focused on Supply Chain strategy specifically in IBP solutions and the road map within these areas; Act as the design authority on the projects ensuring the quality and integrity of IBP solutions being implemented is aligned to industry best practice Adhering to the agreed NDBS strategy, engage in self-directed and other learning to keep pace with new technologies and developments to ensure NTT DATA Business Solutions remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge in order to develop others and make business processes more effective. Recognise potential for repeat and extended business with respect to end-to-end service offer by NTT DATA Business Solutions and provide comprehensive input. Support NTT DATA Business Solutions to grow our business by being alert to the customer opportunities that present themselves. Have strength and depth in delivery and configuration expertise in the overall possibilities for IBP process flows. PERSONAL PROFILE - SKILLS AND COMPETENCIES Is able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within IBP solution architecture field of expertise. Proven and demonstrable track record of successfully delivering customer projects and providing IBP solutions for the resolution of complex requirements. Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NTT DATA Business Solutions locally and globally, external customers, suppliers and partners to become a trusted advisor in your field of expertise. Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behaviour and communication style. Is a role model and ambassador. Makes solid and reliable decisions in complex environments. Has a thirst for learning and staying on top of the evolving technology landscape. Actively shares and transfers own expertise and operational knowledge in a structured method, thus making it useful and functional. PERSONAL PROFILE – EXPERIENCE The successful candidate will be able to demonstrate more than 10 years of professional experience working within an SAP environment with at least 5 years in the IBP consulting area. Experience working with a value-added re-seller or software house would be advantageous; Proven and demonstrable experience in solution design and architecture with successful delivery and experience of all elements of more than 5 full project lifecycles. Have strength and depth in delivery and configuration expertise in the following IBP Modules; • Sales and Operations Planning, • Integration with SAP Supply Chain Control Tower, • Forecasting and Demand Management, • Inventory Optimisation, • Response and Supply Planning Having previous experience of APO would be advantageous Have experience of SAP ECC Manufacturing processes GENERAL Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. Join us to start the journey that is your career path; You will be expected to follow relevant policies, procedures and work instructions, and report to the appropriate superior if objectives cannot be met or a problem occurs, the resolution of which is outside the scope of your authority; The jobholder is empowered with the necessary authority to make decisions appropriate to the execution of the responsibilities and tasks outlined. The above Job Description does not limit the employee in executing his job in concurrence with his main area of responsibility or other relevant jobs that they may be required to do; NTT Data Business Solutions is an equal opportunities employer. Please advise us should you require special arrangements for the interview process; You must be eligible to work in the UK and prepared to undergo high level security clearance

Trainer – AI Business Solutions (Level 3) Location: Remote (with occasional travel for team events or customer meetings) About Us: At Apprentify, we unlock talent and accelerate digital transformation through next-generation skills programmes. We partner with ambitious organisations across the UK to upskill and reskill people in digital, data, AI, cyber and tech professions. Our purpose is clear: to create future-ready talent that drives measurable business impact. We combine expert coaching, real-world learning, and innovative curriculum design to deliver education that transforms careers and organisations. Purpose of the role The AI Business Solutions Trainer will deliver and own the learner experience for the Level 3 AI Business Solutions programme. You will act as a subject matter expert, bringing to life the AI components of the programme while ensuring all learners develop core digital support skills. You will deliver both face-to-face and virtual classroom sessions, embedding modern learning pedagogy, AI tools, and interactive approaches to maximise engagement. You will collaborate closely with the curriculum design team to develop, refine, and continuously improve programme content, ensuring it reflects industry best practice and cutting-edge AI applications. The ideal candidate will have commercial industry experience, strong digital/AI literacy, and proven ability to train and inspire learners. Key Responsibilities Delivery & Learning Experience • Deliver engaging classroom and virtual sessions across all units of the AI Business Solutions (DST Level 3) apprenticeship, • Bring the AI elements of the programme to life by showcasing real-world applications and embedding AI into the digital support learning journey., • Ensure the learning experience is interactive, inclusive, and aligned with the needs of learners and employers., • Support employers in contextualising AI adoption and digital productivity for workplace challenges. Curriculum & Content Development • Work with the curriculum team to iterate, improve and evolve programme content, • Bring AI concepts to life through case studies, examples, and real workplace context, • Embed future-focused AI tools, techniques and industry developments into delivery, • Support scenario-based learning, problem-solving and applied project work Stakeholder Engagement • Work with employers to contextualise learning to real business challenges, • Act as a trusted AI skills advisor — helping organisations adopt AI responsibly and productively, • Provide programme feedback to internal stakeholders to support continuous improvement Essential Skills & Experience • Proven experience delivering training, coaching or facilitation (virtual &/or in-person), • Practical experience applying AI tools (e.g. ChatGPT, Copilot, automation platforms) in a business context, • Understanding of AI adoption in business workflows, productivity, service, or operations, • Strong knowledge of data ethics, responsible AI and information governance, • Ability to break down complex topics into simple, practical, workplace-ready learning, • Excellent communication, facilitation and learning-engagement skills, • Confident using digital learning and collaboration platforms Desirable Skills & Experience • Experience delivering apprenticeships or formal training programmes, • Familiarity with project-based learning, portfolios, and workplace coaching, • Knowledge of pedagogy, curriculum development, and digital learning methods., • Experience applying AI in workplace productivity, customer support, or project management., • Understanding of Ofsted/ESFA expectations for apprenticeship delivery, • Relevant certifications (e.g. BCS AI Foundation, Microsoft AI, Google AI) What High Performance Looks Like in this Role At Apprentify, high performance is about delivering impact, driving innovation, and building a culture of excellence. In this role, high performance means: • Outstanding Delivery: Training sessions consistently rated highly by learners and employers for engagement, clarity, and practical impact., • Commercial Awareness: Demonstrating the ability to connect training content to real business value, showing how AI and digital solutions solve organisational challenges., • Innovation & Improvement: Continuously evolving delivery approaches, embedding cutting-edge AI tools and digital practices to keep the programme at the forefront of industry needs., • Collaboration & Influence: Working seamlessly with curriculum, operations, and employer stakeholders to create joined-up, high-impact learner experiences., • Results Orientation: Driving successful completion of programme outcomes and ensuring learners are fully prepared to deliver value in their organisations., • Culture Carrier: Role-modelling Apprentify’s values of excellence, impact, innovation, and inclusivity, inspiring colleagues and learners alike. What We Offer At Apprentify, we believe in rewarding our people for the value they bring. Benefits include: • Competitive salary, • 25 days annual leave (plus bank holidays), increasing with length of service., • Private medical insurance., • Birthday Leave + Volunteer Day., • Hybrid working with regular collaboration days in our Wilmslow HQ., • Ongoing professional development and leadership support., • A culture of high performance, innovation, and impact, where your contribution directly shapes Apprentify’s success., • Enhanced family leave policies., • Access to mental health and wellbeing support., • Regular company-wide events and team socials.

About Us We are firm believers that technology can make the future of work more productive, more connected, and – above all – a better experience for employees. We don’t just talk the talk. We practice what we preach. We are champions of remote, hybrid and flexible working and use Microsoft tools to collaborate with each other, our partners and our customers globally. The Role The purpose of the M365 Consultant role is to serve as a trusted advisor within the Professional Services team. You will work on client engagements, ensuring the delivery of outstanding solutions across multiple projects. You work closely with clients to understand business challenges and objectives, providing expert guidance throughout the project lifecycle. Responsibilities • Work with our clients to understand their challenges, business needs and opportunities to embrace Microsoft 365., • Design and implement innovative solutions, working with User Experience team and Developers to drive high-quality outcomes for our clients., • Provide Microsoft 365 architectural and technical product expertise, specifically in SharePoint, Power Platform, Teams, and Viva., • Identify opportunities for business process automation/collaboration and provide solutions that drive adoption, streamline processes and facilitate communications., • Use demonstrable skills in communication and presentation., • Ensure solutions meet customer requirements and achieve the desired outcomes in the most effective and suitable way, maximising what Microsoft 365 has to offer., • Continuously seek opportunities for process improvement and innovation within the Professional Services team., • Identify opportunities to upsell services to clients and work with the account managers to convert these into projects., • Attend client site when required, to build relationships, and facilitate meetings/workshops. Required Skills/Experience • Proficient knowledge of Microsoft 365 apps & services, specifically SharePoint and Power Platform., • Knowledge of the Microsoft Viva, Azure, Purview & Azure Entra ID., • Experience working with and administering the Microsoft 365 services., • Experience understanding customer requirements and designing and implementing solutions., • Good communicator, able to present complex information to both technical and non-technical stakeholders, internal and external., • Discovery techniques for requirements gathering and user research methods and strategies, • A good understanding of what a people first approach means., • Ability to clearly document requirements, specifications and processes. What do we have to offer? • Competitive Salary based on experience, • Work-from-anywhere flexibility, • Vitality Healthcare, • Employee Assistance Programme, • Fully remote working with regular team meet-ups. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Cyber Security Solutions Consultant – Hybrid (Manchester / Remote) - Up to £100k Package A leading, award-winning, and rapidly expanding Cyber Security & Networking Consultancy is seeking a Cyber Security Solutions Consultant to join their high-performing team. This is a presales-focused, customer-facing role that bridges the gap between technology and business. You’ll partner with enterprise clients to scope, design, and present innovative solutions across next-generation security, connectivity, and cloud architectures. Up to £85k + Car + Bonus / Hybrid (Manchester / Remote) - up £100k package What You’ll Do • Act as a trusted technical advisor, guiding customers through their cybersecurity and digital transformation journeys, • Stay at the forefront of emerging security technologies (SIEM, SOAR, EDR, SASE, DDoS, IDAM, WAF, and more), • Design and present high-impact security and networking solutions (Fortinet, Palo Alto, Juniper, Zscaler, Netskope, and more), • Lead technical discovery sessions, solution design, demos, and PoCs, • Create detailed High-Level Designs (HLDs), proposals, and Bills of Materials (BoMs), • Support RFx responses and collaborate closely with Sales and Architecture teams to win and deliver successful outcomes What They’re Looking For • Proven experience in technical presales or solution design across cybersecurity and networking domains, • Strong communication skills — able to simplify complex technology for varied audiences, • Solid understanding of modern security architectures and frameworks (SIEM, SOAR, Managed Security, etc.), • Experience with vendors such as Fortinet, Palo Alto, Juniper, Netskope, Cisco, or Zscaler, • A consultative, customer-first approach and a genuine passion for technology, • Full UK driving licence and willingness to travel to customer sites Why Apply? Join a culture that invests in its people with continuous learning, certification opportunities, and exposure to enterprise-scale security projects. You’ll work alongside top industry talent and have the freedom to innovate while delivering high-impact solutions. If you’re ready to take your presales career to the next level, apply now or reach out for a confidential chat. If this could be of interest, please apply for full details. I look forward to hearing from you :)

At Pulse Solutions, we don’t just deliver projects, we drive impact. We specialise in outcome-focused digital transformation solutions that help mission-led organisations turn bold strategies into real-world results. Our Purpose We work with universities, charities, and other purpose-driven sectors to tackle high-impact challenges. Whether it’s transforming student experiences or modernising nonprofit operations, our work creates measurable change that matters. The Role As a Dynamics 365 CE Functional Lead, you’ll play a pivotal role in delivering customer engagement solutions that drive real business impact. You’ll lead from the front guiding clients through discovery, shaping functional designs, and configuring D365 CE to meet strategic goals. This is a contract opportunity for someone who thrives in delivery environments, brings deep product expertise, and enjoys collaborating with purpose-led teams. What You’ll Be Driving • Lead client-facing discovery workshops, translating business needs into functional designs that deliver value, • Configure and customise Dynamics 365 CE to reflect client goals and ways of working, • Collaborate with technical teams to ensure smooth integration and delivery, • Provide strategic input and best practice guidance across the full project lifecycle, • Act as a trusted advisor to clients, helping them maximise their D365 investment, • Contribute to continuous improvement and knowledge-sharing across the project delivery team What You’ll Bring • Proven experience delivering D365 CE projects in a lead functional role, • Strong knowledge of CE modules across Sales, Service, Marketing, • Confident facilitator of workshops, able to translate requirements into scalable solutions, • Skilled in configuration, customisation, and stakeholder engagement, • Passion for purpose-led work and creating meaningful outcomes What We Offer • Competitive day rate (outside IR35), • Flexible working arrangements, • Opportunity to lead high-impact projects, • Collaborative and innovative team culture

Job Title: Industry Value Advisor, Director (CPG) Location: United Kingdom About ORO Labs ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can shorten cycle times, decrease risk through end-to-end process visibility, and remain agile in response to change with a no-code platform purpose-built for procurement. Trusted by users in over 70 countries and supported by an extensive network of implementation and technology partners, ORO helps Fortune 500 and fast-growing global companies automate processes, improve cross-team collaboration, and scale procurement operations. Our platform is trusted by the world’s largest brands, including The Coca-Cola Company, Novartis, Danone, Roche, BASF, Liberty Global, Bayer, Millennium, and ___. Position Overview You will work alongside customers, sales, pre-sales, product, and implementation partners to ensure that every engagement is initiated with clear value drivers, a credible business case, and a shared execution path - and that all parties are aligned around delivering tangible outcomes. This is a senior role for someone who has been there: led procurement or transformation from the inside, or driven large, complex change as a trusted advisor. Someone who can both meet customers where they are and help them imagine what’s next. What You’ll Do Partner on Value & Outcomes • Engage early with customers to deeply understand their procurement strategy, operating model, pain points, and value drivers., • Partner with Customer Success & Sales to help customers define success — from executive-level business cases through to practical KPIs and adoption measures., • Act as a trusted partner to ensure customer, ORO, and ecosystem partners stay aligned on outcomes, not just delivery milestones., • Partner closely with Sales and Pre-Sales to shape value-led deals and realistic transformation narratives for the Industry specialism., • Work hand-in-hand with Product to translate customer needs, industry insights, and emerging trends into roadmap influence., • Support customers beyond implementation — focusing on adoption, change, and long-term value realization., • Partner with Customer Success to identify where customers are under-utilising ORO capabilities and help them unlock more value over time., • Stay close to how procurement, AI, regulation, and operating models are evolving across industries, going deep into the industry specialism., • Help customers “see around corners” — imagining future states and preparing for what’s coming next, engaging with senior leadership as a trusted advisor., • Be the voice of the customer across ORO — ensuring decisions are grounded in real enterprise context., • Help shape how ORO positions, sells, and delivers value in different industries and categories. What We’re Looking For This role is intentionally senior. We are looking for people who can sit credibly with CPOs, CIOs, and business leaders — and who bring both gravity and curiosity. Experience & Background • 8-10+ years’ experience in procurement, sourcing, supplier management, or broader transformation roles., • Background either Digital Procurement or Finance Center of Excellence Leadership Roles, • In-house (enterprise procurement, transformation, or operating-model leadership),, • Consulting / advisory (Big 4, specialist procurement consultancies, or equivalent), with strong enterprise exposure., • Deep expertise in one or more areas such as:, • Software & Technology Procurement, • Professional Services & SOW-based buying, • Indirects / Complex Services, • Comfortable translating between strategy and execution., • Strong commercial and business-case thinking - understands how value is justified, measured, and realised., • Excellent stakeholder management - able to influence without direct authority., • Confident, clear communicator with executive presence., • Customer-first, but commercially aware., • Pragmatic optimist sees possibility without over-promising., • Enjoys ambiguity and building something that doesn’t yet have a perfect playbook., • Values collaboration over heroics. Why this role matters? This isn’t a delivery role. And it isn’t a traditional customer success role. This is about helping enterprises change how procurement works - responsibly, credibly, and with measurable outcomes. You’ll help customers get value sooner, adopt more confidently, and think more boldly about what’s possible - while shaping how ORO shows up in the market.

D365 Solution Architects – F&O, Business Central and CE & Power Platform £100k to £130k + benefits (UK-based candidates only, sponsorship not offered) About the Opportunities We are currently partnered with several leading Microsoft Partners across the UK who are expanding their D365 and Power Platform practices. These organisations deliver intelligent, end-to-end Microsoft business solutions, guiding clients from discovery and design through to architecture, delivery and continuous improvement. They are seeking experienced Solution Architects across the following areas: D365 Finance and Operations (Finance / Supply Chain) | up to £130k D365 Business Central (Finance / Operations) | up to £115k D365 Customer Engagement and Power Platform | up to £115k What You Will Be Doing Own the Solution Architecture Lead envisioning and discovery sessions with business and technical stakeholders. Translate complex business requirements into scalable D365 architectures. Design end-to-end solutions across multiple D365 and Power Platform components, ensuring seamless integration and governance. Drive Delivery Excellence Define technical and functional design blueprints, data models and integration strategies. Oversee delivery teams through configuration, development, testing and deployment. Provide architectural assurance and ensure solutions meet performance, security and compliance standards. Enable Client Success Act as the trusted advisor to senior stakeholders and technical teams. Support pre-sales and solution design activities including demos, proof of concepts and proposals. Drive best practice adoption and enablement to ensure long-term client success and platform optimisation. If you are an experienced D365 Solution Architect looking to join one of the UK’s most forward-thinking Microsoft Partners, we would love to connect.

Customer Success Manager Location: remote (only within the UK) Salary: up to £85,000 About the role As a Customer Success Manager, you’ll own a portfolio of enterprise customers and lead the full lifecycle - from onboarding and implementation through to adoption, value realisation, renewal and growth. You’ll act as a trusted advisor, delivery lead and problem solver, running customer-facing projects that combine platform implementation with our Data Transformation Services (DTS). You’ll work closely with Product, Engineering, Sales and Delivery teams to ensure customers achieve measurable outcomes and long-term success. This is a hands-on, high-impact role for someone who enjoys responsibility, complexity and close customer collaboration. What you’ll be doing • Owning customer relationships, health, retention and expansion across a portfolio of enterprise accounts, • Leading end-to-end onboarding and platform implementation, from discovery to go-live, • Delivering scoped DTS workstreams, translating customer goals into clear, decision-ready outcomes, • Running customer workshops and executive reviews, aligning our outcomes to business priorities, • Managing delivery governance, timelines, risks and stakeholder communication, • Partnering with Product and Engineering to resolve issues, improve integrations and feed customer insight into the roadmap, • Identifying and shaping growth opportunities in collaboration with Sales, • Continuously improving delivery playbooks, processes and customer enablement materials What we’re looking for • Proven Customer Success or Account Management experience in B2B SaaS, ideally with enterprise customers, • Strong project and delivery management skills across complex, multi-workstream implementations, • Comfort working with HR, Reward, Talent or People Analytics stakeholders (or ability to learn fast), • Technical literacy to support integrations, data workflows and platform adoption, • Excellent communication, stakeholder management and commercial judgement, • A startup mindset: ownership-driven, proactive and comfortable with ambiguity Start-up life is not for everyone! To really thrive with us you will be 'Start-up ready'. You are naturally proactive, open to change, have a continuous improvement mindset, are flexible, happy to go beyond your brief, enjoy working at pace and are comfortable with ambiguity.

SAP Data Solution Architect About NTT DATA Business Solutions: About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We combine global reach with local intimacy to provide premier professional ServiceNow and SAP services, from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As Global Elite Partner for ServiceNow, we bring an added dimension of expertise and excellence to our suite of services, ensuring comprehensive solutions for our clients' diverse needs. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation, is the undisputed leader in SAP S/4HANA, with about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The Data Solution Architect is a senior role within the Data Management Practice responsible for shaping, designing, and articulating data solutions that deliver measurable business value for our customers. This role focuses on translating business challenges into practical, technology-enabled data outcomes—leveraging SAP data expertise, automation, AI-enhanced tooling, and modern data practices. Rather than deep technical execution, the Data Solution Architect acts as a strategic advisor, presales partner, and delivery authority across complex data programmes. You will engage from early advisory and presales through design, delivery oversight, and post-go-live value enhancement, ensuring customers clearly understand and realise the benefits of their data transformation. Duties/Responsibilities: • Core Expertise, • Strong background in SAP Data Migration/Data Transformation with a solid understanding of the underlying data structures, processes, and toolsets., • Ability to understand and discuss ABAP-based selection and transformation logic at a solution level (hands-on coding not required, but conceptual fluency is)., • Familiarity with SAP table structures, key business processes, and integration points across SAP ERP or S/4HANA., • Broad understanding of modern data architecture concepts such as data governance, metadata management, data quality management, and master data strategy., • Awareness of AI-assisted data tooling, automation patterns, and process optimisation approaches., • Customer & Value Orientation, • Able to translate technical approaches into clear customer value—articulating benefits, risks, timelines, commercial impact, and strategic relevance., • Strong storytelling ability: can simplify complexity and engage both technical and non-technical stakeholders., • Strong presales capability: shaping solutions, preparing proposals, supporting bids, and presenting confidently to customer leadership., • Leadership & Influence, • Recognised as a trusted advisor able to influence and inspire stakeholders with credibility and clarity., • Demonstrated experience guiding multi-disciplinary, multi-location data teams (onshore/nearshore/offshore/partners)., • Sound judgement and decision-making in complex or ambiguous environments., • Ability to mentor and support emerging talent within the practice., • Industry & Technology Breadth, • Experience across a range of project types: data migration, data quality, transformation, advisory, Brownfield/Greenfield SAP programmes, process harmonisation, or carve-out/merger scenarios., • Exposure to non-SAP systems and data environments is beneficial but not required. Required Skills / Attributes: • Technical & Architectural Skills, • Strong grounding in SAP Data Migration, Data Transformation, and Data Architecture principles., • Solid understanding of SAP data structures, table frameworks, and core business processes across ERP/S/4HANA., • Ability to interpret and challenge ABAP-based data selection and transformation logic (conceptual fluency essential; hands-on ability beneficial)., • Working knowledge of data governance, metadata management, and data quality frameworks., • Awareness of AI-enabled automation, modern ETL/ELT patterns, and cloud-based data services., • Ability to design scalable, value-led data solutions that balance feasibility, quality, cost, and risk., • Customer & Value Orientation, • Exceptional ability to translate complex technical concepts into clear business value, benefits, risks, and strategic outcomes., • Strong presales capability: shaping data solutions, building effort models, and contributing to proposals and customer presentations., • Skilled at leading customer workshops and simplifying technical complexity for diverse audiences., • Leadership & Influence, • Trusted advisor with the ability to influence, guide, and inspire stakeholders at all levels., • Demonstrated experience coordinating and overseeing multi-disciplinary global delivery teams., • Strong decision-making capability under ambiguity, with a calm and outcome-driven approach., • Strong interpersonal skills with the ability to rapidly build relationships internally and externally. Personal Profile / Experience: • 10+ years in consulting, with 5+ years in SAP Data Architecture, Data Migration, or Data Transformation roles., • Proven track record designing and delivering data solutions across multiple full project lifecycles., • Experience supporting varied project types, including advisory engagements, data quality initiatives, migrations, and transformation programmes., • Naturally curious and proactive, with a strong desire to stay ahead of emerging technologies such as AI-driven automation and next-generation data tooling., • Demonstrates gravitas, integrity, and professionalism, remaining composed and focused in challenging situations., • A collaborative team player who contributes to the growth of the practice and mentors emerging talent., • Exposure to non-SAP systems or data environments is beneficial but not essential. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 25 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options. Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

Enrolment Advisor Based: Home based, with occasional visits to our London campus Salary: Up to £30,000 per annum Hours: 37.5 hours per week, Monday - Friday Are you ready to inspire students and help them achieve their educational goals? Do you have exceptional communication and interpersonal skills? Have you got a proactive approach to student engagement and problem-solving? Then apply for our Enrolment Advisor role, home-based. Role Overview: The Enrolment Advisor will work closely with the Head of Enrolments to provide sales-oriented guidance and recruitment of students for Walbrook Institute London. Key Responsibilities: • Lead the study guidance and recruitment of students, from initial contact to contract signing and beyond., • Support students throughout the entire enrolment process via telephone, email, chat, and WhatsApp, by understanding their educational goals and aspirations., • Provide consultative support that helps students select Walbrook programs aligning with their career objectives., • Assist current students by collaborating with student support teams to enhance their experience., • Develop and maintain deep knowledge of Walbrook's offerings to effectively communicate their benefits to prospective students., • Update and maintain accurate records in the CRM system to track interactions, progress, and follow-up actions with prospective students., • Work collaboratively with the admissions team to ensure a seamless enrolment process., • Achieve both individual and team enrolment targets while maintaining a high level of customer satisfaction., • Showcase excellent verbal and written communication skills to build rapport with students and address their inquiries. Skills and Qualification: • A dynamic individual with a consultative sales background and passion for education., • Experience in customer service is desirable., • Exceptional communication and interpersonal skills., • Attention to detail., • A proactive approach to student engagement and problem-solving. We support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage. Before applying for any role please read our Recruitment Privacy Policy found on our website. You will find the link by clicking about us and selecting Work with us. To apply please submit your CV with a covering letter explaining your suitability for the role. Please note that CVs without a covering letter will not be considered. Please note that depending on number of CVs we receive; we may close the advert early. Due to the high volumes we receive, it may not be possible to respond to all applicants who are unsuccessful. As part of your salary and benefits package, you’ll receive: Financial / Lifestyle Benefits • Enhanced pension plan, • Occupational sick pay (enhanced above SSP), • Private medical insurance (dependent on job family), • Buying of annual leave (discretionary), • Cycle to work scheme, • Free eyesight tests and vouchers towards the purchase of glasses, • Life insurance (8x basic salary), • Perkbox membership (retail, lifestyle and entertainment discounts), • Season ticket and health club interest-free loans, • Business membership with The Marlowe Theatre, Canterbury Time-off / Leave Benefits • Generous holiday entitlements, increasing with length of service, • Employee volunteering scheme (one paid day per year), • Exceptional absence days (paid discretionary time off), • Work your way Wellbeing & Support • Employee Assistance Programme (EAP), • Wellbeing Group programmes Development & Engagement • Buddy scheme, • Mentor scheme, • Training and development opportunities, • Service recognition Closing date: 22 December 2025 Interviews: TBC

Job Title: D365 CE Functional Consultant Location: Remote (UK-based) with occasional travel (You must be base in the UK/Ireland) Employer: Microsoft Gold Partner About the Role We are seeking a Dynamics 365 Customer Engagement (CE) Functional Consultant to join our growing client. This is an exciting opportunity to work with a Microsoft Gold Partner, delivering innovative solutions to top-tier clients across diverse industries. If you’re passionate about Dynamics 365 and want to accelerate your career, this role offers a clear path for progression and the chance to work on high-impact projects. Key Responsibilities • Lead requirements gathering sessions and translate business needs into functional solutions., • Configure and implement D365 CE modules (Sales, Customer Service, Marketing)., • Collaborate with technical teams to ensure successful solution delivery., • Provide end-user training and support during deployment and post-go-live., • Document functional specifications and maintain project documentation., • Proven experience as a D365 CE Functional Consultant., • Strong knowledge of Dynamics 365 CE applications and Power Platform., • Excellent communication and stakeholder management skills., • Ability to work independently and manage multiple projects., • Competitive salary and benefits package., • Remote working with occasional travel for client engagements., • Career progression with clear promotion pathways., • Opportunity to work with leading clients and cutting-edge technology. Send your CV to or apply via Application Link.

Scale Usage Advisor - (Copilot) - remote - 12 months - £400 - 436 The Scale Advisor serves as the consumption lead for Copilot Chat and 1P Agents in defined accounts Accountable for: • Land intent and illustrate value for Copilot Chat and 1P agents, • Generating pipeline & drive incremental Copilot Chat and 1P Agent monthly active users (MAU), • Leverage propensity mapping for key accounts (LXP), MSXi, • Gain facilitated customer introductions from account team (AE, CSAM), • Lead solution discovery to validate and/or generate intent with BDMs and TDMs, • Leverage CSA to drive deployment in Unified, Partner/FT in non-unified, • Deliver Copilot Chat Pitch & demos, • Deliver 1P agent pitch for both licensed and unlicensed Copilot users, • Align CSA/FT/partner to support customer based on need, • Identify Unified opportunities, • Accelerate adoption w/key programs/offers, • Manage operational activities (MSX), • Surface key insights, challenges, and blockers with Supplier and Microsoft

We are first and foremost a great team full of ambitious and proactive individuals whose goal is to become the best professionals they can be and make Digital Silk a globally renowned digital agency. Our quest for excellence has resulted in our company’s growth and continuous need for outstanding team members. We are seeking a Web Solutions Architect with expertise in: • Consulting with clients on defining sitemaps, user flows, key website features/requirements and create specification documents., • Converting client business objectives into clear, actionable technical specifications and producing technical scope, • Leading client calls and the development team through discovery, design, development, and launch process Digital Silk is built upon the principles of self-betterment, excellence, proactivity, and teamwork. If you share our passion and values, and want to be challenged and thrive in your career, then you’ll fit right in. Digital Silk offers competitive salaries, yearly growth opportunities AND company shares for all team members. This is for a full-time, remote-work-at-home position as our headquarters are in the US. We do require team members to work 8am to 5pm EST (with breaks) as our clients are in the US. What we offer at Digital Silk: • A work culture focused on mutual success and continuous growth, • Competitive pay and scheduled yearly raises, • Shares in the company – share in profit upon company sale, • Challenging projects and opportunity to work with great team members, • Job stability in case of illness, and personal problems, • Work-from-home opportunity, • 4 weeks paid time off Roles & Responsibilities • Consult with clients to define sitemaps, user flows, key features, and requirements, translating business objectives into clear, actionable technical specifications and documentation., • Turn client goals into complete technical solutions—including platform recommendations, functional flows, architecture choices, integration plans, and long-term technical implications., • Produce detailed technical scopes, estimates, and specification documents, ensuring accuracy, feasibility, and alignment with performance, security, accessibility, and SEO best practices., • Lead clients and internal teams through discovery, design, development, and launch, providing technical clarity and direction at every stage., • Support the Sales team during all pre-sales activities, offering technical credibility, feasibility assessments, solution pitches, and scoping guidance during sales and discovery calls., • Validate estimates, timelines, and solution approaches to ensure deliverables can be executed efficiently, profitably, and within organizational capabilities., • Identify technical risks early and recommend mitigation strategies, while advising clients on options, trade-offs, constraints, and cross-sell opportunities that add long-term value., • Collaborate closely with Digital Strategy, Design, Project Management, and Development teams to maintain alignment with the intended architecture and provide ongoing technical clarification post-kickoff. Requirements • 8+ years of experience in web development, engineering, or technical architecture., • 5+ years of practical experience in PHP, JavaScript, and CSS development, • Hands-on technical experience working with WordPress, Shopify and/or Magento, • Experience in digital agencies or similar service businesses is a strong plus., • Proven experience working with sales teams on proposals, pitches, and RFP responses., • Hands-on understanding of front-end, back-end, integrations, CMS/eCommerce platforms, best practices, and functional specification., • Proven experience scoping complex projects, estimating effort, and aligning technical requirements with business value. Skill Set • Excellent, outstanding English skills and proactive client-facing communication, • Understanding of web architecture (front-end, back-end, databases, servers)., • Knowledge of API design, integrations, automations, and middleware tools., • Understanding of UX/UI principles, customer journeys, and conversion optimization., • Ability to map user flows, technical flows, and data flows., • Ability to assess technical feasibility, risk, and scope., • Ability to explain complex technical concepts in simple, business-friendly language., • Strong presentation and pitching ability for both technical and business audiences., • Ability to uncover client needs, propose solutions, and articulate business value., • Ability to build trust quickly and become a “go-to” technical advisor for the Sales team., • Ability to identify cross-sell opportunities (integrations, automation, CRO, advanced features). We are a growing digital agency and are seeking to make IMMEDIATE hires. Recruitment steps: • Apply via LinkedIn, • Receive a short questionnaire, • Send back answers + CV, • Have a short intro call with our Recruitment Team, • Get introduced to our Hiring Managers, • Get feedback We kindly ask for your CV and all correspondence to be in English.

SAP Transportation Management Consultant About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The Senior Expert Transportation Management role is a key and influencing role within the NTT Data Digital Core Practice. The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to our customer base and to meet our customer’s needs. As a Senior Expert you will support customer engagements and perform delivery of the Transportation Management solutions working alongside Transportation Management Solution Architects, Project Managers and the Integration Team to deliver innovative and high quality solutions integrated with and embedded into core S4Hana solutions. Duties/Responsibilities: -Support Transportation Management Solution Architect to work closely with customer and NTT Data sales and business development teams to assist in the translation of business requirements into a solution that takes advantage of the Transportation Management capabilities supporting the architecting of Transportation Management within the overall solution landscape. This will include collaboratively compiling statements of works to support any stage of the sales and deal review processes. Leads and co-ordinates integrated workshops with detail and complexity with Senior Stakeholders in the customer business. -Provide thought leadership to NTT Data and its customers focused on Supply Chain strategy specifically in the Transportation Management solutions and the Transportation Management road map -Act as the design authority on the projects ensuring the quality and integrity of Transportation Management solutions being implemented is aligned to industry best practice -Adhering to the agreed NTT Data strategy, engage in self-directed and other learning to keep pace with new technologies and developments to ensure NTT Data remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge in order to develop others and make business processes more effective. -Recognise potential for repeat and extended business with respect to end-to-end service offer by NTT Data and provide comprehensive input. Support NTT Data to grow our business by being alert to the customer opportunities that present themselves. -Have strength and depth in delivery and configuration expertise for the following; -Freight Unit Building and Order/Booking Management -Manual and Optimzer Based Planning -Cockpit layout management -Tendering and Supplier assignment -Transportation Management Execution -Charge Calculation and Settlement -Cost Distribution -Experience and knowledge of both Embedded and standalone deployment options is required. -Experience and knowledge of both Shipper and Third Party Logistics Provider scenarios is required. -Experience and knowledge of pallet and load building, Event Management, PPF and Integration to EWM would be advantageous. Required Skills/Abilities: -Is able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within the Transportation Management solution architecture field of expertise. -Proven and demonstrable track record of successfully delivering customer projects and providing Transportation Management solutions for the resolution of complex requirements. -Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NTT Data locally and globally, external customers, suppliers and partners to become a trusted advisor in your of field of expertise. -Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behaviour and communication style. Is a role model and ambassador. -Makes solid and reliable decisions in complex environments. -Has a thirst for learning and staying on top of the evolving technology landscape. Actively shares and transfers own expertise and operational knowledge in a structured method, thus making it useful and functional. Personal Profile/Experience: -The successful candidate will be able to demonstrate more than 6 years of professional experience working within an SAP / Transportation Management consulting environment. Experience working with a value added re-seller or software house would be advantageous -Proven and demonstrable experience in solution design and architecture with successful delivery and experience of all elements of more than 5 full project lifecycles Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 25 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options. Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

Swiss German Customer Service Representative - (Hybrid, mostly remote) Location: Cambridge (Remote and 1 x per month in the Office) Salary: £27,350 per year Client Profile: Origin Multilingual is proud to announce, we are searching for a Swiss German Speaking Customer Service Advisor to join an industry leader in the healthcare industry. This opportunity is offered on a full time basis. Key Purpose The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers. You will be in charge of adding value to each customer who calls as well as having strong product knowledge. Key Responsibilities: • Answering calls from existing and new customers, • Proactively dealing with all queries relating to the business, • Taking orders and bookings via external and internal calls, • Managing email queries, • A professional approach with the ability to build rapport with each customer, • Demonstrating extensive knowledge on all product ranges, • Facilitating calls from B2B and B2C Personal Specification The successful candidate for the position, will have the following competences: • Previous experience in a similar role (preferred but not essential), • Customer service experience (preferred but not essential), • Self-motivated, with a ‘can do’ attitude, • Attention to detail with high level of communication skills is essential, • German Fluent speaker, • Computer literacy, • A passion to deliver the highest quality for our client’s customers Shift pattern: • E Shift + Saturday (37.5 hours per week):, • Monday, Tuesday, Wednesday, Friday, Saturday (11:45 – 20:00) Additional benefits: • Contributory pension scheme of up to 6%, • Opportunity to buy & sell holiday, • Gym membership discounts, • Contributory hospital and health cash plan, • Cycle2Work scheme, • Eye care vouchers, • Free monthly nutritional and personal care products, • Life assurance, • Discounts at leading brands and retailers

All applications to go through Natalie at Kleboe Jardine - Dacoll Ltd. is a UK-based managed ICT services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident management, and responsibility for the overall quality of services delivered to our customers in line with SLAs and contractual obligations. Main Duties: • Ensure excellent customer service is delivered, • Practice ITIL standards and assist in obtaining accreditations both personally and throughout the business, • Develop and maintain positive relationships with customers, colleagues and partners Service Delivery • Ensure excellent customer service is delivered to our customers, • Co-ordinate and liaise with other departments to achieve customer satisfaction, • Ensure that services are delivered according to contractual obligations, SLAs are met, and qualitative and quantitative metrics are achieved, • Instigate, manage and attend customer review meetings, • Develop and monitor efficiency and performance indicators, • Ensure stock levels are held to meet demand aligned to trends - liaising with Stores / Part / Engineering Management Teams, • Maintain a rigorous activity/workstack review and management procedure throughout the group, ensuring that backlogs are minimised, exceptions are captured and SLA jeopardy management is in place Projects • Provide support during the mobilisation and implementation of new contracts in line with agreed processes., • Contribute to service design, execution of mobilisation plan and acceptance into service approach and artefacts, • Oversee project delivery for relevant customers Sales • Assume and deliver role of ‘trusted advisor’ for assigned customers, • Ensure all identified sales opportunities are progressed as appropriate to a member of the Sales team Skills and experience Essential • Understanding and experience of Service Management practices is required, • At least ITIL foundation certified, • Strong service attitude and aiming to build lasting customer relationships, • Be able to identify and own the implementation of service improvement activities, • Experience of managing SLA’s and KPI’s, • Experience in problem management and change management, • Ability to demonstrate exceptional interpersonal skills and able to develop lasting working, • relationships with clients and colleagues, • Ability to analyse data and create reports, • Highly organised, able to plan ahead for short to long term objectives, • Understanding and experience of operating in an ISO accredited environment, • Able to achieve Security Clearance to NPPV3 and SC Levels We are looking for candidates with experience working for service providers through system integrators and tier 1 providers to the public sector. Apply above or reach out to me at for a confidential discussion about the opportunity. All applications to go through Natalie at Kleboe Jardine -